v2.5.0 first push

.gitignore

@@ -10,4 +10,5 @@ devConfig5.json
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
-storage/.DS_Store
+storage/.DS_Store
+.vscode/

README.md

@@ -7,7 +7,7 @@ make a ticket in our server to start!
 *if you translate, you will come in the credits*
 
 # open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.4.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.4.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.5.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.5.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
 
 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
@@ -68,7 +68,7 @@ if there are any errors, you can open an **issue on github** or **contact me in
 
 ### config
 Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.4.0)
+[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.5.0)
 
 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
@@ -80,7 +80,7 @@ You can also configure your own permissions
 
 ## information
 
-_v2.4.0 stable_
+_v2.5.0 stable_
 
 changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
 

commands/add.js

@@ -22,18 +22,18 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user)]})
 
             var loguser = msg.mentions.users.first()
             log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
             log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
 
             APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -52,22 +52,20 @@ module.exports = () => {
             return
         }
 
-        interaction.deferReply()
-
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user)]})
 
             var loguser = user
             log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
             log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             

commands/close.js

@@ -15,19 +15,22 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const closebutton = new discord.ActionRowBuilder()
+            const ticketId = hiddendata.data.find(d => d.key == "type")
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
@@ -41,23 +44,26 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
-        interaction.deferReply()
+        //interaction.deferReply()
 
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const closebutton = new discord.ActionRowBuilder()
+            const ticketId = hiddendata.data.find(d => d.key == "type")
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/delete.js

@@ -20,19 +20,22 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const closebutton = new discord.ActionRowBuilder()
+            const ticketId = hiddendata.data.find(d => d.key == "type")
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -45,7 +48,7 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        interaction.deferReply()
+        //interaction.deferReply()
 
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
@@ -53,23 +56,26 @@ module.exports = () => {
             return
         }
 
-       interaction.channel.messages.fetchPinned().then(msglist => {
+        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const closebutton = new discord.ActionRowBuilder()
+            const ticketId = hiddendata.data.find(d => d.key == "type")
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             
         })

commands/help.js

@@ -10,7 +10,7 @@ const APIEvents = require("../core/api/modules/events")
 module.exports = () => {
     const helpEmbed = new discord.EmbedBuilder()
         .setColor(config.main_color)
-        .setTitle(l.helpMenu.title)
+        .setTitle("❔ "+l.helpMenu.title)
 
     const prefix = config.prefix
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
@@ -18,23 +18,25 @@ module.exports = () => {
 
     if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix)) return
         var args = msg.content.split(config.prefix)
         
-        if (!args[1]){
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
             msg.channel.send({embeds:[helpEmbed]})
             log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             return
         }
 
-        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+        if (args[1]){
-
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
-            msg.channel.send({embeds:[helpEmbed]})
+                msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
         }
     })
 

commands/remove.js

@@ -20,30 +20,28 @@ module.exports = () => {
             return
         }
 
-        interaction.deferReply()
-
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
             msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user)]})
 
             var loguser = msg.mentions.users.first()
             
             log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
             log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "remove") return
         const user = interaction.options.getUser("user")
@@ -53,28 +51,24 @@ module.exports = () => {
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
-        
 
-
+        await interaction.channel.messages.fetchPinned().then(msglist => {
-        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
             interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user)]})
 
             var loguser = user
             
             log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
             log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }

commands/rename.js

@@ -12,16 +12,17 @@ module.exports = () => {
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            if (!msg.guild) return
+            const ticketId = hiddendata.data.find(d => d.key == "type")
-            if (!permsChecker.command(msg.author.id,msg.guild.id)){
-                permsChecker.sendUserNoPerms(msg.author)
-                return
-            }
             
             var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
@@ -39,7 +40,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
             log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
@@ -53,18 +54,19 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
-        interaction.deferReply()
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            
+            const ticketId = hiddendata.data.find(d => d.key == "type")
-            if (!interaction.guild) return
-            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
-                permsChecker.sendUserNoPerms(interaction.user)
-                return
-            }
             
             var newname = interaction.options.getString("name")
             var name = interaction.channel.name
@@ -79,7 +81,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])

commands/reopen.js

@@ -9,25 +9,18 @@ const permsChecker = require("../core/utils/permisssionChecker")
 const APIEvents = require("../core/api/modules/events")
 
 module.exports = () => {
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-    
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"reopen")) return
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
 
+            require("../core/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
@@ -39,19 +32,17 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        await interaction.deferReply()
+        //interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-
-            try {
-                await interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
-            }catch{
-                await interaction.editReply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
-            }
 
+            require("../core/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())

config.json

@@ -79,7 +79,7 @@
             "description":"You can click one of the buttons below!",
 
             "enableFooter":false,
-            "footer":"Open Ticket v2.4.0 - I'm a footer!",
+            "footer":"Open Ticket v2.5.0 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",

core/api/modules/events.js

@@ -49,14 +49,15 @@ exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.Guild} guild
  * @param {Date} date 
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
  */
-exports.onTicketClose = (user,channel,guild,date,ticketdata) => {
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
     //system
-    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
 
     ticketCloseListeners.forEach((func) => {
         try {
-            func(user,channel,guild,date,ticketdata)
+            func(user,channel,guild,date,ticketdata,reason)
         }catch{}
     })
 
@@ -238,6 +239,16 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
  */
 
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+
 /**
  * @callback TranscriptCreationEvent
  * @param {discord.Message[]} messages 
@@ -290,7 +301,7 @@ const onTicketOpen = (callback) => {
     ticketOpenListeners.push(callback)
 }
 
-/**@param {TicketActionEvent} callback */
+/**@param {TicketCloseEvent} callback */
 const onTicketClose = (callback) => {
     ticketCloseListeners.push(callback)
 }

core/checker.js

@@ -41,7 +41,7 @@ exports.checker = async () => {
     }
     /**@param {String} value */
     const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40 || value.length > 90){
+        if (value.includes(" ") || value.length < 40){
             createError("'auth_token' | your token is invalid")
         }
     }

core/dynamicdatabase/storage.js

@@ -10,24 +10,4 @@ try {
     process.exit(1)
 }
 
-module.exports = db
+module.exports = db
-
-
-/** =============================
- ** NOT READY YET
- ** must be dynamic
- ** =============================*/
-//const LocalStorage = require("node-localstorage")
-//
-//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-//exports.ticketStorage = ticketStorage
-//
-//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-//exports.userTicketStorage = userTicketStorage
-//
-//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-//exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-

core/errorLogSystem.js

@@ -12,14 +12,19 @@ const c = discord.Colors
 
 exports.noPermsMessage = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setTitle(":x: "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
 
+exports.noPermsDelete = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setTitle(":x: "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -29,7 +34,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setTitle(":warning: "+l.errors.boterror)
         .setDescription(message)
 
     return x
@@ -39,14 +44,14 @@ exports.serverError = (message) => {
 exports.invalidIdChooseFromList = (list) => {
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
         .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setTitle(":x: "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
@@ -54,7 +59,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
     var x = new embed()
         .setColor(config.main_color)
-        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setTitle(":white_check_mark: "+title)
         .setDescription(message)
 
     return x
@@ -64,7 +69,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title+" :warning:")
+        .setTitle(":warning: "+title)
         .setDescription(message)
 
     return x
@@ -74,7 +79,7 @@ exports.warning = (title,message) => {
 exports.custom = (title,message,emoji,color) => {
     var x = new embed()
         .setColor(color)
-        .setTitle(emoji+" "+title+" "+emoji)
+        .setTitle(emoji+" "+title)
         .setDescription(message)
 
     return x

core/getoptions.js

@@ -7,7 +7,7 @@ const config = bot.config
  */
 exports.getTicketValue = (index,value) => {
     if (value == "id"){
-        return "newT"+config.options[index][value]
+        return "OTnewT"+config.options[index][value]
     }
     return config.options[index][value]
 }
@@ -35,7 +35,7 @@ exports.getRoleValue = (index,value) => {
     var result = []
     config.options.forEach((o) => {
         if (value == "id"){
-            result.push("newT"+o[value])
+            result.push("OTnewT"+o[value])
         }else{
         result.push(o[value])
         }
@@ -90,7 +90,7 @@ class TicketOptions {
 exports.getOptionsById = (id) => {
     var result = false
     config.options.forEach((option) => {
-        if ("newT"+option.id == id){
+        if ("OTnewT"+option.id == id){
             result = option
         }
     })

core/interactionHandlers/buttons/close.js

@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTsendTranscript")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.sendTranscript)
+        .setEmoji("📄")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/firstmsg.js

@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/verifyBars.js

@@ -0,0 +1,63 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )

core/interactionHandlers/embeds/commands.js

@@ -0,0 +1,84 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:addedUser.tag,iconURL:addedUser.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:removedUser.tag,iconURL:removedUser.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer) => {
+    return new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel)
+                }
+                interaction.message.edit({components:firstcomponents})
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/reopening.js

@@ -0,0 +1,29 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}

core/interactionHandlers/handlers/firstmsg.js

@@ -0,0 +1,21 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}

core/interactionHandlers/handlers/handlers.js

@@ -0,0 +1,9 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./sendTranscript")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+}

core/interactionHandlers/handlers/sendTranscript.js

@@ -0,0 +1,42 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTsendTranscript") return
+
+        interaction.deferUpdate()
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
+    })
+}

core/interactionHandlers/handlers/verifyBars.js

@@ -0,0 +1,35 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+}

core/slashSystem/slashEnable.js

@@ -29,10 +29,10 @@ module.exports = async () => {
 
     var readystats = 0
 
-    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 10")+" commands ready! (this can take up to 40 seconds)")
         if (readystats >= 10){
             console.log(chalk.green("\nready!"))
             console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))

core/ticketCloser.js

@@ -38,13 +38,17 @@ exports.runThis = () => {
  * @param {discord.TextChannel} channel
  * @param {String} prefix
  * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
  */
-exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
+exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
     const channelmessages = await channel.messages.fetch()
 
+    const newReason = reason ? reason : "none"
+
     //start code
 
     //remove ot bot from transcript
@@ -80,7 +84,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
         //start delete proccess
         deleteRequired = true
-        await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
@@ -92,7 +98,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
 
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
             require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
@@ -159,7 +165,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
             if (!ticketData) return
 
@@ -188,38 +194,40 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
         channel.permissionOverwrites.set(permissionArray)
 
-        //message
+        if (!nomessage){
-        var closeButtonRow = new discord.ActionRowBuilder()
+            //message
-            .addComponents(
+            var closeButtonRow = new discord.ActionRowBuilder()
-                new discord.ButtonBuilder()
+                .addComponents(
-                .setCustomId("deleteTicket1")
+                    new discord.ButtonBuilder()
-                .setDisabled(false)
+                    .setCustomId("OTdeleteTicket1")
-                .setStyle(discord.ButtonStyle.Danger)
+                    .setDisabled(false)
-                .setLabel(l.buttons.delete)
+                    .setStyle(discord.ButtonStyle.Danger)
-                .setEmoji("✖️")
+                    .setLabel(l.buttons.delete)
-            )
+                    .setEmoji("✖️")
-            .addComponents(
+                )
-                new discord.ButtonBuilder()
+                .addComponents(
-                .setCustomId("sendTranscript")
+                    new discord.ButtonBuilder()
-                .setDisabled(false)
+                    .setCustomId("OTsendTranscript")
-                .setStyle(discord.ButtonStyle.Secondary)
+                    .setDisabled(false)
-                .setLabel(l.buttons.sendTranscript)
+                    .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("📄")
+                    .setLabel(l.buttons.sendTranscript)
-            )
+                    .setEmoji("📄")
-            .addComponents(
+                )
-                new discord.ButtonBuilder()
+                .addComponents(
-                .setCustomId("reopenTicket")
+                    new discord.ButtonBuilder()
-                .setDisabled(false)
+                    .setCustomId("OTreopenTicket")
-                .setStyle(discord.ButtonStyle.Success)
+                    .setDisabled(false)
-                .setLabel(l.buttons.reopen)
+                    .setStyle(discord.ButtonStyle.Success)
-                .setEmoji("✔")
+                    .setLabel(l.buttons.reopen)
-            )
+                    .setEmoji("✔")
-            
+                )
-        const embed = new discord.EmbedBuilder()
+                
-            .setColor(config.main_color)
+            const embed = new discord.EmbedBuilder()
-            .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setColor(config.main_color)
-            .setDescription(l.messages.closedDescription)
+                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
-        channel.send({embeds:[embed],components:[closeButtonRow]})
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[closeButtonRow]})
+        }
 
         log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         
@@ -230,9 +238,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
-            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData})
+            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
 
             const id = firstmsg.embeds[0].author.name
 
@@ -240,7 +248,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
             try{
                 if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
                 }
             }
             catch{log("system","can't send DM to member, member doesn't allow dm's")}
@@ -259,7 +267,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //start delete proccess
         enableTranscript = false
         deleteRequired = true
-        channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
@@ -271,7 +281,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
 
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
             require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
@@ -291,6 +301,8 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
     if (enableTranscript == true && mode != "deletenotranscript"){
 
+        const transcriptReason = (mode == "close") ? "**reason:** "+newReason : "**reason:** none"
+
         if (config.system.enable_transcript || config.system.enable_DM_transcript){
             var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
 
@@ -300,10 +312,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         if (config.system.enable_transcript){
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setAuthor({name:user.username,iconURL:user.displayAvatarURL({format:"png"})})
+                .setDescription(transcriptReason)
-                .setDescription(l.messages.newTranscriptDescription)
+                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-                .setFooter({text:"ticket: "+channelname})
             
             guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
                 embeds:[transcriptEmbed],
@@ -314,9 +325,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         if (config.system.enable_DM_transcript){
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(l.messages.newTranscriptDescription)
+                .setDescription(transcriptReason)
-                .setFooter({text:"ticket: "+channelname})
+                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
             
                 if (!isDatabaseError) ticketOpener.send({
                 embeds:[transcriptEmbed],

core/ticketOpener.js

@@ -9,35 +9,19 @@ const getconfigoptions = require("./getoptions")
 const storage = bot.storage
 
 module.exports = () => {
-    var closeButton = new discord.ActionRowBuilder()
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
     
     //ticket button click / create ticket
     client.on("interactionCreate",(interaction) => {
         if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
-            var customId = "newT"+interaction.options.getString("type")
+            var customId = "OTnewT"+interaction.options.getString("type")
         }else if (interaction.isButton()){
             var customId = interaction.customId
         }else return
 
         if (interaction.isButton()){
-            if (interaction.customId.startsWith("newT")){
+            if (interaction.customId.startsWith("OTnewT")){
-                const optionid = interaction.customId.split("newT")[1]
+                const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
                     interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
@@ -173,13 +157,19 @@ module.exports = () => {
                     
                 }).then((ticketChannel) => {
                     storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+
+                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                     
                     var ticketEmbed = new discord.EmbedBuilder()
                         .setAuthor({name:interaction.user.id})
                         .setColor(config.main_color)
                         .setTitle(currentTicketOptions.name)
                         .setFooter({text:"Ticket Type: "+currentTicketOptions.id})
-                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                    }else{
+                        ticketEmbed.setDescription(hiddendata)
+                    }
                 
                     ticketChannel.send({
                         content:"<@"+interaction.member.id+"> @here",

core/ticketReopener.js

@@ -5,8 +5,53 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
 
-module.exports = () => {
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == "member"){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket
+
+exports.runThis = () => {
     var closeRowNormal = new discord.ActionRowBuilder()
         .addComponents(
             new discord.ButtonBuilder()
@@ -92,48 +137,7 @@ module.exports = () => {
                 .setEmoji("🔓")
         )
 
-    /**
+    
-     * 
-     * @param {discord.Guild} guild 
-     * @param {discord.TextBasedChannel} channel 
-     * @param {discord.User} user 
-     * @returns 
-     */
-     const reopenTicket = (guild,channel,user) => {
-        log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        channel.permissionOverwrites.set(permissionsArray)
-
-        require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
-    }
 
 
 
@@ -156,8 +160,6 @@ module.exports = () => {
 
     })
 
-    const pfb = discord.PermissionFlagsBits
-
     client.on("interactionCreate",(interaction) => {
         if (!interaction.isButton()) return
         if (interaction.customId != "reopenTicketTrue") return

core/utils/errorTypes.js

@@ -1,3 +0,0 @@
-/**
- * @typedef {String|Boolean} OTErrorType
- */

core/utils/getButton.js

@@ -37,7 +37,7 @@ exports.getButton = (id) => {
     if (!option) return false
     if (option.type == "ticket"){
         var button = new discord.ButtonBuilder()
-            .setCustomId("newT"+option.id)
+            .setCustomId("OTnewT"+option.id)
             .setDisabled(false)
             .setStyle(getColor(option.color))
         

core/utils/hiddendata.js

@@ -0,0 +1,52 @@
+
+/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+
+/**
+ * 
+ * @param {String} messageContent 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (messageContent) => {
+    //ticketdata//type:123|userid:456)
+    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    const rawhidden2 = rawhidden.split("//")
+
+    const datatype = rawhidden2[0]
+    var rawhiddendata = rawhidden2[1]
+    var rawhiddendataArray = rawhiddendata.split("")
+    rawhiddendataArray.pop()
+
+    rawhiddendata = rawhiddendataArray.join("")
+
+    const splittedData = rawhiddendata.split("|")
+
+    const resultData = []
+    splittedData.forEach((data) => {
+        //   type:123
+        const dataresult = data.split(":")
+
+        resultData.push({key:dataresult[0],value:dataresult[1]})
+    })
+
+    return {type:datatype,data:resultData}
+}
+
+/**
+ * 
+ * @param {String} type 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {String}
+ */
+exports.writeHiddenData = (type,data) => {
+    const dataValues = []
+    data.forEach((d) => {
+        dataValues.push(d.key+":"+d.value)
+    })
+
+    const datastring = dataValues.join("|")
+
+    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+
+    return result
+}

index.js

@@ -26,7 +26,7 @@ const client = new discord.Client({
 })
 exports.client = client
 
-client.setMaxListeners(30)
+client.setMaxListeners(50)
 
 if (process.argv[2]){
     if (process.argv[2].endsWith("d")){
@@ -48,9 +48,22 @@ if (isDev){
     }
 }else{var config = require('./config.json')}
 exports.config = config
+exports.storage = require('./core/dynamicdatabase/storage')
+
 exports.errorLog = require("./core/errorLogSystem")
 const log = this.errorLog.log
 
+exports.hiddenData = require("./core/utils/hiddendata")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+
 client.on('ready',async () => {
     var statusSet = false
     const setStatus = (type,text) => {
@@ -129,25 +142,26 @@ if (!isDev){
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
-    var storage = require('./core/dynamicdatabase/storage')
-    exports.storage = storage
 
     //commands
-    require('./commands/ticket')()
+    require('./commands/ticket')(this)
-    require("./commands/help")()
+    require("./commands/help")(this)
-    require("./commands/close")()
+    require("./commands/close")(this)
-    require("./commands/delete")()
+    require("./commands/delete")(this)
-    require("./commands/rename")()
+    require("./commands/rename")(this)
-    require("./commands/add")()
+    require("./commands/add")(this)
-    require("./commands/remove")()
+    require("./commands/remove")(this)
-    require("./commands/reopen")()
+    require("./commands/reopen")(this)
 
     //core
-    require('./core/ticketOpener')()
+    require('./core/ticketOpener')(this)
-    require("./core/ticketCloser").runThis()
+    require("./core/ticketCloser").runThis(this)
-    require("./core/closebuttons")()
+    require("./core/closebuttons")(this)
-    require("./core/reactionRoles")()
+    require("./core/reactionRoles")(this)
-    require("./core/ticketReopener")()
+    require("./core/ticketReopener").runThis(this)
+
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
 
 }
 

language/english.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -18,26 +19,18 @@
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
+        "userAddedTitle":"Added {0} to this ticket!",
-        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
-        "userRemovedTitle":"User Removed!",
+        "renameTitle":"Changed the name to {0}!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
+        "closeTitle":"Closed this ticket!",
-
+        "deleteTitle":"Deleting this ticket...",
-        "renameTitle":"The name is changed!",
+        "reopenTitle":"Re-Opened this ticket!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +46,7 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,7 +64,6 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "2.4.0",
+  "version": "2.5.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {