Open Ticket v4 Beta
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DJj123dj
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# Contributor Covenant Code of Conduct
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## Our Pledge
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We as members, contributors, and leaders pledge to make participation in our
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community a harassment-free experience for everyone, regardless of age, body
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size, visible or invisible disability, ethnicity, sex characteristics, gender
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identity and expression, level of experience, education, socio-economic status,
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nationality, personal appearance, race, religion, or sexual identity
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and orientation.
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We pledge to act and interact in ways that contribute to an open, welcoming,
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diverse, inclusive, and healthy community.
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## Our Standards
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Examples of behavior that contributes to a positive environment for our
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community include:
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* Demonstrating empathy and kindness toward other people
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* Being respectful of differing opinions, viewpoints, and experiences
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* Giving and gracefully accepting constructive feedback
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* Accepting responsibility and apologizing to those affected by our mistakes,
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and learning from the experience
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* Focusing on what is best not just for us as individuals, but for the
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overall community
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Examples of unacceptable behavior include:
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* The use of sexualized language or imagery, and sexual attention or
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advances of any kind
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* Trolling, insulting or derogatory comments, and personal or political attacks
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* Public or private harassment
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* Publishing others' private information, such as a physical or email
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address, without their explicit permission
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* Other conduct which could reasonably be considered inappropriate in a
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professional setting
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## Enforcement Responsibilities
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Community leaders are responsible for clarifying and enforcing our standards of
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acceptable behavior and will take appropriate and fair corrective action in
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response to any behavior that they deem inappropriate, threatening, offensive,
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or harmful.
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Community leaders have the right and responsibility to remove, edit, or reject
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comments, commits, code, wiki edits, issues, and other contributions that are
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not aligned to this Code of Conduct, and will communicate reasons for moderation
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decisions when appropriate.
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## Scope
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This Code of Conduct applies within all community spaces, and also applies when
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an individual is officially representing the community in public spaces.
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Examples of representing our community include using an official e-mail address,
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posting via an official social media account, or acting as an appointed
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representative at an online or offline event.
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## Enforcement
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Instances of abusive, harassing, or otherwise unacceptable behavior may be
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reported to the community leaders responsible for enforcement at
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support@dj-dj.be.
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All complaints will be reviewed and investigated promptly and fairly.
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All community leaders are obligated to respect the privacy and security of the
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reporter of any incident.
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## Enforcement Guidelines
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Community leaders will follow these Community Impact Guidelines in determining
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the consequences for any action they deem in violation of this Code of Conduct:
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### 1. Correction
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**Community Impact**: Use of inappropriate language or other behavior deemed
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unprofessional or unwelcome in the community.
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**Consequence**: A private, written warning from community leaders, providing
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clarity around the nature of the violation and an explanation of why the
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behavior was inappropriate. A public apology may be requested.
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### 2. Warning
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**Community Impact**: A violation through a single incident or series
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of actions.
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**Consequence**: A warning with consequences for continued behavior. No
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interaction with the people involved, including unsolicited interaction with
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those enforcing the Code of Conduct, for a specified period of time. This
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includes avoiding interactions in community spaces as well as external channels
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like social media. Violating these terms may lead to a temporary or
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permanent ban.
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### 3. Temporary Ban
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**Community Impact**: A serious violation of community standards, including
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sustained inappropriate behavior.
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**Consequence**: A temporary ban from any sort of interaction or public
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communication with the community for a specified period of time. No public or
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private interaction with the people involved, including unsolicited interaction
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with those enforcing the Code of Conduct, is allowed during this period.
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Violating these terms may lead to a permanent ban.
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### 4. Permanent Ban
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**Community Impact**: Demonstrating a pattern of violation of community
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standards, including sustained inappropriate behavior, harassment of an
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individual, or aggression toward or disparagement of classes of individuals.
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**Consequence**: A permanent ban from any sort of public interaction within
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the community.
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## Attribution
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This Code of Conduct is adapted from the [Contributor Covenant][homepage],
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version 2.0, available at
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https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
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Community Impact Guidelines were inspired by [Mozilla's code of conduct
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enforcement ladder](https://github.com/mozilla/diversity).
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[homepage]: https://www.contributor-covenant.org
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For answers to common questions about this code of conduct, see the FAQ at
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https://www.contributor-covenant.org/faq. Translations are available at
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https://www.contributor-covenant.org/translations.
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# 🎥 Content Creators
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Hi there! We're searching for content creators to create tutorials & setup guides for Open Ticket.
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You can get many great rewards from helpin us!
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You can choose which type of tutorial you want to make. You can create a quick setup, full setup, plugin tutorial or something else!
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You are not required to talk in the video, but make sure it has some kind of subtitles instead.
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### 📄 Requirements
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- 📌 At least 2k subscribers!
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- 📌 A little bit of channel activity! *(minimum 2 uploads/month)*
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- 📌 Video length of at least 3 minutes!
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- 📌 Provide a clear link to the Open Ticket repository!
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- 📌 Recommended language is English!
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- 📌 Recommended platform is YouTube!
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- 📌 Must be for the latest version of Open Ticket!
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- 📌 **(OPTIONAL)** Speech in the video *(AI is allowed)*
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### 🎁 Rewards
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We won't give out any compensation in money, but we will give you some advantages!
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- ✅ Advertisement of tutorial in the [README.md](../README.md)!
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- ✅ Advertisement of channel in our [discord server](https://discord.dj-dj.be)!
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- ✅ `Content Creator` role in our [discord server](https://discord.dj-dj.be)!
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- ✅ Advertisement of tutorial & channel in documentation!
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- ✅ Lot's of of views generated from GitHub traffic!
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- ✅ A completely free 24/7 hosted Open Ticket bot!
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- ✅ We will advertise the video to all our socials!
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### 💤 Outdated Content
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When a tutorial or setup guide is outdated or no longer applicable,
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we will remove it from the `README.md` & documentation.
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Your channel will still stay in the list of contributors, so don't worry about that!
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You will be noticed at least a month before removal.
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This way you can take time to create an updated tutorial if you want.
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### 💬 Contact Us
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If you've read all these guidelines, requirements & rewards,
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you can create a ticket in our [discord server](https://discord.dj-dj.be) to start working on it!
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We will try to help you as fast as possible!
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# Contributing Guidelines
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<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
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[](https://discord.com/invite/26vT9wt3n3) [](https://github.com/DJj123dj/open-ticket/releases/tag/v4.0.0)
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These are the Contributing Guidelines of Open Ticket!<br>
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Here you can find everything you need to know about contributing to Open Ticket.<br>
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This includes new features, translations & bug fixes.
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### 💬 Translations
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#### Step 1: View & Check
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1. Check the [`./languages/`](./languages/) folder for existing translations.
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2. When it doesn't exist yet, visit **[step 2](#step-2-translation)**.
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3. When it does exist, check if it is outdated, incorrect or incomplete.
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4. If you match one of these requirements, you can also visit **[step 2](#step-2-translating)**.
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#### Step 2: Translation
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1. If your language doesn't exist yet, copy the [`english.json`](./../languages/english.json) file and rename it to your language.
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2. You are allowed to use a little bit of `Google Translate` or `DeepL` when mentioned in the upload. (❌ Not Recommended)
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3. Only translate existing values in the json file. Don't add or remove any values from the file.
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4. If you are unable to translate something, leave it in `English`.
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#### Step 3: Metadata
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Metadata can be found in the `_TRANSLATION` variable.
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|Value |Notes |
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|-------------|-------------------------------------------------------------------------------------------------|
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|`otversion` |The Open Ticket version of this translation. Don't edit this! |
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|`translator` |The translator discord username. When improving existing translation, add your name to the list. |
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|`lastedited` |The last edited date in the `DD/MM/YYYY` format. |
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|`language` |The full name of the language with capital letter. |
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> #### ✅ You are also allowed to add your username to the [`README.md`](./../README.md) translator list!
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#### Step 4: Uploading
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1. When adding a new language, please mention @DJj123dj. He will add the code required for the language to work.
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2. There are currently 3 ways of uploading translations:
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- Create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
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- Create a ticket in our [discord server](https://discord.dj-dj.be)!
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- Send a DM to @DJj123dj on discord!
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3. Now you'll need to wait until the next Open Ticket version for it to be added.
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#### Step 5: Rewards
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Translators get some rewards for translating Open Ticket!
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- ✅ Credits in the [`README.md`](./../README.md) translator list!
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- ✅ Credits in the changelog!
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- ✅ Credits in the documentation!
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- ✅ Credits in the translation JSON file!
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- ✅ A special role in our [discord server](https://discord.dj-dj.be)!
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### 🧩 Plugins (temporary)
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Currently plugins can only be added to the list via our [discord server](https://discord.dj-dj.be)!
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### 📦 Features (temporary)
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Currently features can only be suggested in our [discord server](https://discord.dj-dj.be)!
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### 🕷️ Bug Fixes (temporary)
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Currently bug fixes can only be reported in the following ways:
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- Create an issue in the repository!
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- Create a ticket in our [discord server](https://discord.dj-dj.be)!
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#### Please try to always include the `otdebug.txt` file!
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---
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<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="170px">
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**Contributing Guidelines**<br>
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[changelog](https://otgithub.dj-dj.be/releases) - [documentation](https://otdocs.dj-dj.be) - [tutorial](https://www.youtube.com/watch?v=2jK9kAf6ASU) - [website](https://openticket.dj-dj.be) - [discord](https://discord.dj-dj.be)<br>
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© 2024 - [DJdj Development](https://www.dj-dj.be) - [Terms](https://www.dj-dj.be/terms#terms) - [Privacy Policy](https://www.dj-dj.be/terms#privacy)
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github: DJj123dj
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---
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name: Bug Report
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about: Report bugs to help us improve Open Ticket!
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title: "[BUG] Your Bug"
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labels: bug
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assignees: DJj123dj
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---
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### Bug Description:
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A clear and concise description of what the bug is.
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### Steps To Reproduce:
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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> Leave empty when you are unable to reproduce the bug!
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### Expected Behaviour:
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A clear and concise description of what you expected to happen.
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### Screenshots:
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If applicable, add screenshots to help explain your problem.
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### Files:
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Please include the `otdebug.txt` file in your report! With this file, we can take a deep-dive in to the error that happend.
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> This file doesn't contain any credentials or sensitive information!
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### Additional Notes:
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Add any other context about the problem here.
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# Security Policy
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<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
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[](https://discord.com/invite/26vT9wt3n3) [](https://github.com/DJj123dj/open-ticket/releases/tag/v4.0.0)
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This is the Security Policy of Open Ticket!<br>
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Here you can find a list of all supported & deprecated versions of the bot.<br>
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You will also find some guidelines about how to report vulnerabilities, bugs & errors.
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### 📦 Supported Versions
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Below, you can find a list with the status of every Open Ticket version.<br>
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This list will be updated on every release.
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- 🟦 Early Access **(ideas, bugs, support, html transcripts)**
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- ✅ Supported **(features, bugs, support, docs, html transcripts)**
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- 🚧 Maintenance **(support, docs, html transcripts)**
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- 🟧 Deprecated **(docs)**
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- ❌ Fully Deprecated
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| Version | Supported | Notes |
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|------------|-----------|--------------------------------|
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| 4.0.0-beta | 🟦 | For v4.0.0 Full Release |
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| 3.5.8 | ✅ | Supported until October 2024 |
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| 3.5.7 | ✅ | Supported until September 2024 |
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| 3.5.6 | 🟧 | Documentation Only |
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| < 3.5.6 | 🟧 | Documentation Only |
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| < 3.5.0 | ❌ | |
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### 🕷️ Reporting Vulnerabilities
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You can report vulnerabilities, errors & bugs using one of the following methods:
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- Create an issue on GitHub!
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- Create a ticket in our [discord server](https://discord.dj-dj.be)!
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- Message @DJj123dj in DM on discord!
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- Send an E-mail to [support@dj-dj.be](mailto:support@dj-dj.be)!
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When you report a problem, please **give a small description** about what & how it happend.<br>
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Try to explain the issue in as much detail as possible.
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If possible, try to provide screenshots!
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### Please upload the `otdebug.txt` file together with your bug report!
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---
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<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="170px">
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**Security Policy**<br>
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[changelog](https://otgithub.dj-dj.be/releases) - [documentation](https://otdocs.dj-dj.be) - [tutorial](https://www.youtube.com/watch?v=2jK9kAf6ASU) - [website](https://openticket.dj-dj.be) - [discord](https://discord.dj-dj.be)<br>
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© 2024 - [DJdj Development](https://www.dj-dj.be) - [Terms](https://www.dj-dj.be/terms#terms) - [Privacy Policy](https://www.dj-dj.be/terms#privacy)
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