Open Ticket v4 Beta
This commit is contained in:
DJj123dj
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{
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"_INFO":{
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"support":"https://otdocs.dj-dj.be",
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"discord":"https://discord.dj-dj.be",
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"version":"open-ticket-v4.0.0"
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},
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"token":"your bot token here! Or leave empty when you use tokenFromENV",
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"tokenFromENV":false,
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"mainColor":"#f8ba00",
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"language":"english",
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"prefix":"!ticket ",
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"serverId":"discord server id",
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"globalAdmins":["discord role id"],
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"slashCommands":true,
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"textCommands":true,
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"status":{
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"enabled":true,
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"type":"listening OR watching OR playing OR custom",
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"text":"/help",
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"status":"online OR invisible OR idle OR dnd"
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},
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"system":{
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"removeParticipantsOnClose":false,
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"replyOnTicketCreation":true,
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"replyOnReactionRole":true,
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"useTranslatedConfigChecker":true,
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"preferSlashOverText":true,
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"sendErrorOnUnknownCommand":true,
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"questionFieldsInCodeBlock":true,
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"disableVerifyBars":false,
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"useRedErrorEmbeds":true,
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"emojiStyle":"before (OR after OR double OR disabled)",
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"enableTicketClaimButtons":true,
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"enableTicketCloseButtons":true,
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"enableTicketPinButtons":true,
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"enableTicketDeleteButtons":true,
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"enableTicketActionWithReason":true,
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"enableDeleteWithoutTranscript":true,
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"logs":{
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"enabled":false,
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"channel":"discord channel id"
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},
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"limits":{
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"enabled":true,
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"globalMaximum":50,
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"userMaximum":3
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},
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"permissions":{
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"help":"everyone (OR admin OR none OR role id)",
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"panel":"admin (OR everyone OR none OR role id)",
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"ticket":"none (OR admin OR everyone OR role id)",
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"close":"everyone (OR admin OR none OR role id)",
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"delete":"admin (OR everyone OR none OR role id)",
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"reopen":"everyone (OR admin OR none OR role id)",
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"claim":"admin (OR everyone OR none OR role id)",
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"unclaim":"admin (OR everyone OR none OR role id)",
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"pin":"admin (OR everyone OR none OR role id)",
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"unpin":"admin (OR everyone OR none OR role id)",
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"move":"admin (OR everyone OR none OR role id)",
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"rename":"admin (OR everyone OR none OR role id)",
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"add":"admin (OR everyone OR none OR role id)",
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"remove":"admin (OR everyone OR none OR role id)",
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"blacklist":"admin (OR everyone OR none OR role id)",
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"stats":"everyone (OR admin OR none OR role id)",
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"clear":"admin (OR everyone OR none OR role id)",
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"autoclose":"admin (OR everyone OR none OR role id)",
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"autodelete":"admin (OR everyone OR none OR role id)"
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},
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"messages":{
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"creation":{"dm":false, "logs":true},
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"closing":{"dm":false, "logs":true},
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"deleting":{"dm":false, "logs":true},
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"reopening":{"dm":false, "logs":true},
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"claiming":{"dm":false, "logs":true},
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"pinning":{"dm":false, "logs":true},
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"adding":{"dm":false, "logs":true},
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"removing":{"dm":false, "logs":true},
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"renaming":{"dm":false, "logs":true},
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"moving":{"dm":false, "logs":true},
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"blacklisting":{"dm":false, "logs":true},
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"roleAdding":{"dm":false, "logs":true},
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"roleRemoving":{"dm":false, "logs":true}
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}
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}
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}
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[
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{
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"id":"example-ticket",
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"name":"Question",
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"description":"Create this ticket if you have a question! (or leave empty)",
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"type":"ticket",
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"button":{
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"emoji":"🎫 (or leave empty)",
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"label":"question (or leave empty)",
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"color":"gray OR red OR green OR blue"
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},
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"ticketAdmins":["discord role id"],
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"readonlyAdmins":["discord role id"],
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"allowCreationByBlacklistedUsers":false,
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"questions":["example-question-1","example-question-2"],
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"channel":{
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"prefix":"question-",
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"suffix":"user-name OR user-id OR random-number OR random-hex OR counter-dynamic OR counter-fixed",
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"category":"category id (or leave empty)",
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"closedCategory":"category id (or leave empty)",
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"backupCategory":"category id (or leave empty)",
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"claimedCategory":[
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{"user":"user id","category":"category id"}
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],
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"description":"This is a question ticket (or leave empty)"
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},
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"dmMessage":{
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"enabled":false,
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"text":"Thanks for creating a ticket in our server! (or leave empty)",
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"embed":{
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"enabled":false,
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"title":"Embed Title! (or leave empty)",
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"description":"Description (or leave empty)",
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"customColor":"#f8ab00 (or leave empty)",
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"image":"https://www.example.com/image.png (or leave empty)",
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"thumbnail":"https://www.example.com/image.png (or leave empty)",
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"fields":[
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{"name":"field name","value":"field value","inline":false}
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],
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"timestamp":false
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}
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},
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"ticketMessage":{
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"enabled":true,
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"text":"",
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"embed":{
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"enabled":true,
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"title":"Question Ticket",
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"description":"Thanks for creating a 'Question' ticket in our server!\nOur support team will help you soon!",
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"customColor":"#f8ab00 (or leave empty)",
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"image":"https://www.example.com/image.png (or leave empty)",
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"thumbnail":"https://www.example.com/image.png (or leave empty)",
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"fields":[
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{"name":"field name","value":"field value","inline":false}
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],
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"timestamp":false
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},
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"ping":{
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"@here":true,
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"@everyone":false,
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"custom":["discord role id"]
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}
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},
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"autoclose":{
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"enableInactiveHours":false,
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"inactiveHours":24,
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"enableUserLeave":true,
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"disableOnClaim":false
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},
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"autodelete":{
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"enableInactiveDays":false,
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"inactiveDays":7,
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"enableUserLeave":true,
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"disableOnClaim":false
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},
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"cooldown":{
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"enabled":false,
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"cooldownMinutes":10
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},
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"limits":{
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"enabled":false,
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"globalMaximum":20,
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"userMaximum":3
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}
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},
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{
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"id":"example-website",
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"name":"Website",
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"description":"Go to our website.",
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"type":"website",
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"button":{
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"emoji":"😃",
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"label":"Visit our website"
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},
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"url":"https://www.dj-dj.be"
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},
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{
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"id":"example-role",
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"name":"Update Ping",
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"description":"Click here to get notified on updates!",
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"type":"role",
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"button":{
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"emoji":"📢",
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"label":"Update Ping",
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"color":"gray OR red OR green OR blue"
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},
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"roles":["discord role id"],
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"mode":"add&remove OR remove OR add",
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"removeRolesOnAdd":["discord role id"],
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"addOnMemberJoin":false
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}
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]
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[
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{
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"id":"example-embed",
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"name":"Example Embed",
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"dropdown":false,
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"options":["example-ticket","example-website","example-role"],
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"text":"",
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"embed":{
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"enabled":true,
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"title":"Tickets:",
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"description":"Create a ticket by clicking one of the buttons below!",
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"customColor":"#f8ab00 (or leave empty)",
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"url":"https://openticket.dj-dj.be (or leave empty)",
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"image":"https://www.example.com/image.png (or leave empty)",
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"thumbnail":"https://www.example.com/image.png (or leave empty)",
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"footer":"Open Ticket v4.0.0 (or leave empty)",
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"fields":[
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{"name":"field name","value":"field value","inline":false}
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],
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"timestamp":false
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},
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"settings":{
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"dropdownPlaceholder":"Create a ticket!",
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"enableMaxTicketsWarningInText":false,
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"enableMaxTicketsWarningInEmbed":true,
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"describeOptionsLayout":"simple OR normal OR detailed",
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"describeOptionsCustomTitle":"",
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"describeOptionsInText":false,
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"describeOptionsInEmbedFields":true,
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"describeOptionsInEmbedDescription":false
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}
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}
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]
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[
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{
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"id":"example-question-1",
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"name":"Example Question 1",
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"type":"short",
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"required":true,
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"placeholder":"Insert your short answer here!",
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"length":{
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"enabled":false,
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"min":0,
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"max":1000
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}
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},
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{
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"id":"example-question-2",
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"name":"Example Question 2",
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"type":"paragraph",
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"required":false,
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"placeholder":"Insert your long answer here!",
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"length":{
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"enabled":false,
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"min":0,
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"max":1000
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}
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}
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]
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@@ -0,0 +1,57 @@
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{
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"general":{
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"enabled":false,
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"enableChannel":false,
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"enableCreatorDM":false,
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"enableParticipantDM":false,
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"enableActiveAdminDM":false,
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"enableEveryAdminDM":false,
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"channel":"transcript channel id (or leave empty)",
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"mode":"html OR text"
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},
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"embedSettings":{
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"customColor":"#f8ab00 (or leave empty)",
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"listAllParticipants":false,
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"includeTicketStats":false
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},
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"textTranscriptStyle":{
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"layout":"simple OR normal OR detailed",
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"includeStats":true,
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"includeIds":false,
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"includeEmbeds":true,
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"includeFiles":true,
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"includeBotMessages":true,
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"fileMode":"custom OR channel-name OR channel-id OR user-name OR user-id",
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"customFileName":"this-is-a-transcript (or leave empty)"
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},
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"htmlTranscriptStyle":{
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"background":{
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"enableCustomBackground":false,
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"backgroundColor":"#f8ba00 (or leave empty)",
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"backgroundImage":"https://www.example.com/image.png (or leave empty)"
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},
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"header":{
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"enableCustomHeader":false,
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"backgroundColor":"#202225",
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"decoColor":"#f8ba00",
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"textColor":"#ffffff"
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},
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"stats":{
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"enableCustomStats":false,
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"backgroundColor":"#202225",
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"keyTextColor":"#737373",
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"valueTextColor":"#ffffff",
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"hideBackgroundColor":"#40444a",
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"hideTextColor":"#ffffff"
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},
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"favicon":{
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"enableCustomFavicon":false,
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"imageUrl":"https://transcripts.dj-dj.be/favicon.png"
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}
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}
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}
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