Open Ticket v4 Beta

2024-08-21 13:24:56 +02:00
parent 9326d0fae8
commit 0c2aca7039
154 changed files with 33881 additions and 0 deletions
@@ -0,0 +1,87 @@
+///////////////////////////////////////
+//TICKET ADD USER SYSTEM
+///////////////////////////////////////
+import {openticket, api, utilities} from "../index"
+import * as discord from "discord.js"
+
+const generalConfig = openticket.configs.get("openticket:general")
+
+export const registerActions = async () => {
+    openticket.actions.add(new api.ODAction("openticket:add-ticket-user"))
+    openticket.actions.get("openticket:add-ticket-user").workers.add([
+        new api.ODWorker("openticket:add-ticket-user",2,async (instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,reason,data} = params
+            if (channel.isThread()) throw new api.ODSystemError("Unable to add user to ticket! Open Ticket doesn't support threads!")
+
+            await openticket.events.get("onTicketUserAdd").emit([ticket,user,data,channel,reason])
+            
+            //update ticket
+            ticket.get("openticket:participants").value.push({type:"user",id:data.id})
+            ticket.get("openticket:participants").refreshDatabase()
+            ticket.get("openticket:busy").value = true
+
+            //update channel permissions
+            try{
+                await channel.permissionOverwrites.create(data,{
+                    ViewChannel:true,
+                    SendMessages:true,
+                    AddReactions:true,
+                    AttachFiles:true,
+                    SendPolls:true,
+                    ReadMessageHistory:true
+                })
+            }catch{
+                openticket.log("Failed to add channel permission overwrites on add-ticket-user","error")
+            }
+
+            //update ticket message
+            const ticketMessage = await openticket.tickets.getTicketMessage(ticket)
+            if (ticketMessage){
+                try{
+                    ticketMessage.edit((await openticket.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket})).message)
+                }catch(e){
+                    openticket.log("Unable to edit ticket message on ticket user adding!","error",[
+                        {key:"channel",value:"#"+channel.name},
+                        {key:"channelid",value:channel.id,hidden:true},
+                        {key:"messageid",value:ticketMessage.id},
+                        {key:"option",value:ticket.option.id.value,hidden:true}
+                    ])
+                    openticket.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
+                }
+            }
+
+            //reply with new message
+            if (params.sendMessage) await channel.send((await openticket.builders.messages.getSafe("openticket:add-message").build(source,{guild,channel,user,ticket,reason,data})).message)
+            ticket.get("openticket:busy").value = false
+            await openticket.events.get("afterTicketUserAdded").emit([ticket,user,data,channel,reason])
+        }),
+        new api.ODWorker("openticket:discord-logs",1,async (instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,reason,data} = params
+
+            //to logs
+            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.adding.logs){
+                const logChannel = openticket.posts.get("openticket:logs")
+                if (logChannel) logChannel.send(await openticket.builders.messages.getSafe("openticket:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
+            }
+
+            //to dm
+            if (generalConfig.data.system.messages.adding.dm) await openticket.client.sendUserDm(user,await openticket.builders.messages.getSafe("openticket:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
+        }),
+        new api.ODWorker("openticket:logs",0,(instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,data} = params
+
+            openticket.log(user.displayName+" added "+data.displayName+" to a ticket!","info",[
+                {key:"user",value:user.username},
+                {key:"userid",value:user.id,hidden:true},
+                {key:"channel",value:"#"+channel.name},
+                {key:"channelid",value:channel.id,hidden:true},
+                {key:"reason",value:params.reason ?? "/"},
+                {key:"method",value:source}
+            ])
+        })
+    ])
+    openticket.actions.get("openticket:add-ticket-user").workers.backupWorker = new api.ODWorker("openticket:cancel-busy",0,(instance,params) => {
+        //set busy to false in case of crash or cancel
+        params.ticket.get("openticket:busy").value = false
+    })
+}