Open Ticket v4 Beta

2024-08-21 13:24:56 +02:00
parent 9326d0fae8
commit 0c2aca7039
154 changed files with 33881 additions and 0 deletions
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+///////////////////////////////////////
+//TICKET CREATION SYSTEM
+///////////////////////////////////////
+import {openticket, api, utilities} from "../index"
+import * as discord from "discord.js"
+
+export const registerActions = async () => {
+    openticket.actions.add(new api.ODAction("openticket:create-ticket-permissions"))
+    openticket.actions.get("openticket:create-ticket-permissions").workers.add([
+        new api.ODWorker("openticket:check-blacklist",4,(instance,params,source,cancel) => {
+            if (!params.option.get("openticket:allow-blacklisted-users").value && openticket.blacklist.exists(params.user.id)){
+                instance.valid = false
+                instance.reason = "blacklist"
+                openticket.log(params.user.displayName+" tried to create a ticket but is blacklisted!","info",[
+                    {key:"user",value:params.user.username},
+                    {key:"userid",value:params.user.id,hidden:true},
+                    {key:"option",value:params.option.id.value}
+                ])
+                return cancel()
+            }
+        }),
+        new api.ODWorker("openticket:check-cooldown",3,(instance,params,source,cancel) => {
+            const cooldown = openticket.cooldowns.get("openticket:option-cooldown_"+params.option.id.value)
+            if (cooldown && cooldown instanceof api.ODTimeoutCooldown && cooldown.use(params.user.id)){
+                instance.valid = false
+                instance.reason = "cooldown"
+                const remaining = cooldown.remaining(params.user.id) ?? 0
+                instance.cooldownUntil = new Date(new Date().getTime() + remaining)
+
+                openticket.log(params.user.displayName+" tried to create a ticket but is on cooldown!","info",[
+                    {key:"user",value:params.user.username},
+                    {key:"userid",value:params.user.id,hidden:true},
+                    {key:"option",value:params.option.id.value},
+                    {key:"remaining",value:(remaining/1000).toString()+"sec"}
+                ])
+                return cancel()
+            }
+        }),
+        new api.ODWorker("openticket:check-global-limits",2,(instance,params,source,cancel) => {
+            const generalConfig = openticket.configs.get("openticket:general")
+            if (!generalConfig.data.system.limits.enabled) return
+
+            const allTickets = openticket.tickets.getAll()
+            const globalTicketCount = allTickets.length
+            const userTickets = openticket.tickets.getFiltered((ticket) => ticket.exists("openticket:opened-by") && (ticket.get("openticket:opened-by").value == params.user.id))
+            const userTicketCount = userTickets.length
+
+            if (globalTicketCount >= generalConfig.data.system.limits.globalMaximum){
+                instance.valid = false
+                instance.reason = "global-limit"
+                openticket.log(params.user.displayName+" tried to create a ticket but reached the limit!","info",[
+                    {key:"user",value:params.user.username},
+                    {key:"userid",value:params.user.id,hidden:true},
+                    {key:"option",value:params.option.id.value},
+                    {key:"limit",value:"global"}
+                ])
+                return cancel()
+            }else if (userTicketCount >= generalConfig.data.system.limits.userMaximum){
+                instance.valid = false
+                instance.reason = "global-user-limit"
+                openticket.log(params.user.displayName+" tried to create a ticket, but reached the limit!","info",[
+                    {key:"user",value:params.user.username},
+                    {key:"userid",value:params.user.id,hidden:true},
+                    {key:"option",value:params.option.id.value},
+                    {key:"limit",value:"global-user"}
+                ])
+                return cancel()
+            }
+        }),
+        new api.ODWorker("openticket:check-option-limits",1,(instance,params,source,cancel) => {
+            if (!params.option.exists("openticket:limits-enabled") || !params.option.get("openticket:limits-enabled").value) return
+
+            const allTickets = openticket.tickets.getFiltered((ticket) => ticket.option.id.value == params.option.id.value)
+            const globalTicketCount = allTickets.length
+            const userTickets = openticket.tickets.getFiltered((ticket) => ticket.option.id.value == params.option.id.value && ticket.exists("openticket:opened-by") && (ticket.get("openticket:opened-by").value == params.user.id))
+            const userTicketCount = userTickets.length
+
+            if (globalTicketCount >= params.option.get("openticket:limits-maximum-global").value){
+                instance.valid = false
+                instance.reason = "option-limit"
+                openticket.log(params.user.displayName+" tried to create a ticket, but reached the limit!","info",[
+                    {key:"user",value:params.user.username},
+                    {key:"userid",value:params.user.id,hidden:true},
+                    {key:"option",value:params.option.id.value},
+                    {key:"limit",value:"option"}
+                ])
+                return cancel()
+            }else if (userTicketCount >= params.option.get("openticket:limits-maximum-user").value){
+                instance.valid = false
+                instance.reason = "option-user-limit"
+                openticket.log(params.user.displayName+" tried to create a ticket, but reached the limit!","info",[
+                    {key:"user",value:params.user.username},
+                    {key:"userid",value:params.user.id,hidden:true},
+                    {key:"option",value:params.option.id.value},
+                    {key:"limit",value:"option-user"}
+                ])
+                return cancel()
+            }
+        }),
+        new api.ODWorker("openticket:valid",0,(instance,params,source,cancel) => {
+            instance.valid = true
+            instance.reason = null
+            cancel()
+        })
+    ])
+}