Open Ticket v4 Beta
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DJj123dj
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///////////////////////////////////////
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//TRANSCRIPT CREATION SYSTEM
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///////////////////////////////////////
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import {openticket, api, utilities} from "../index"
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import * as discord from "discord.js"
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const transcriptConfig = openticket.configs.get("openticket:transcripts")
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export const registerActions = async () => {
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openticket.actions.add(new api.ODAction("openticket:create-transcript"))
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openticket.actions.get("openticket:create-transcript").workers.add([
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new api.ODWorker("openticket:select-compiler",4,async (instance,params,source,cancel) => {
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const {channel,user,ticket} = params
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if (channel.type != discord.ChannelType.GuildText) return cancel()
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if (!transcriptConfig.data.general.enabled) return cancel()
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await openticket.events.get("onTranscriptCreate").emit([openticket.transcripts,ticket,channel,user])
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instance.errorReason = null
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const participants = await openticket.tickets.getAllTicketParticipants(params.ticket)
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if (!participants){
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instance.pendingMessage = null
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instance.errorReason = "Unable to fetch ticket channel participants!"
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Unable to fetch ticket channel participants!")
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}
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instance.participants = participants
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//select transcript compiler
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if (transcriptConfig.data.general.mode == "text") instance.compiler = openticket.transcripts.get("openticket:text-compiler")
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else if (transcriptConfig.data.general.mode == "html") instance.compiler = openticket.transcripts.get("openticket:html-compiler")
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}),
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new api.ODWorker("openticket:init-transcript",3,async (instance,params,source,cancel) => {
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const {channel,user,ticket} = params
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if (channel.type != discord.ChannelType.GuildText) return cancel()
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if (!transcriptConfig.data.general.enabled) return cancel()
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//run transcript compiler init()
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await openticket.events.get("onTranscriptInit").emit([openticket.transcripts,ticket,channel,user])
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if (instance.compiler.init){
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try{
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const result = await instance.compiler.init(ticket,channel,user)
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if (result.success && result.pendingMessage && transcriptConfig.data.general.enableChannel){
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//send init message to channel
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const post = openticket.posts.get("openticket:transcripts")
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if (post){
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instance.pendingMessage = await post.send(result.pendingMessage)
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}
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}else if (!result.success){
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instance.pendingMessage = null
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instance.errorReason = result.errorReason
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Known Init Error => "+result.errorReason)
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}else instance.pendingMessage = null
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}catch(err){
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instance.success = false
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cancel()
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process.emit("uncaughtException",err)
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Failed transcript compiler init()! (see error above)")
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}
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}
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await openticket.events.get("afterTranscriptInitiated").emit([openticket.transcripts,ticket,channel,user])
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}),
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new api.ODWorker("openticket:compile-transcript",2,async (instance,params,source,cancel) => {
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const {channel,user,ticket} = params
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if (channel.type != discord.ChannelType.GuildText) return cancel()
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if (!instance.compiler){
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instance.success = false
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cancel()
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throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:compile-transcript) => Instance is missing transcript compiler!")
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}
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//run transcript compiler compile()
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await openticket.events.get("onTranscriptCompile").emit([openticket.transcripts,ticket,channel,user])
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if (instance.compiler.compile){
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try{
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const result = await instance.compiler.compile(ticket,channel,user)
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if (!result.success){
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instance.errorReason = result.errorReason
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Known Compiler Error => "+result.errorReason)
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}else{
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instance.result = result
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instance.success = true
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}
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}catch(err){
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instance.success = false
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cancel()
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process.emit("uncaughtException",err)
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Failed transcript compiler compile()! (see error above)")
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}
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}
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await openticket.events.get("afterTranscriptCompiled").emit([openticket.transcripts,ticket,channel,user])
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}),
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new api.ODWorker("openticket:ready-transcript",1,async (instance,params,source,cancel) => {
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if (!instance.result){
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instance.success = false
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cancel()
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throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result!")
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}
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//run transcript compiler ready()
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utilities.runAsync(async () => {
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await openticket.events.get("onTranscriptReady").emit([openticket.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
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if (instance.compiler.ready){
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try{
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const {channelMessage,creatorDmMessage,participantDmMessage,activeAdminDmMessage,everyAdminDmMessage} = await instance.compiler.ready(instance.result)
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//send channel message
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if (transcriptConfig.data.general.enableChannel && channelMessage){
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if (instance.pendingMessage && instance.pendingMessage.message && instance.pendingMessage.success){
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//edit "pending" message to be the "ready" message
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instance.pendingMessage.message.edit(channelMessage.message)
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}else{
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//send ready message to channel
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const post = openticket.posts.get("openticket:transcripts")
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if (post) await post.send(channelMessage)
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}
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}
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//send dm mesages
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if (instance.participants){
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for (const p of instance.participants){
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if (p.role == "creator" && transcriptConfig.data.general.enableCreatorDM && creatorDmMessage){
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//send creator dm message
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await openticket.client.sendUserDm(p.user,creatorDmMessage)
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}else if (p.role == "participant" && transcriptConfig.data.general.enableParticipantDM && participantDmMessage){
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//send participant dm message
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await openticket.client.sendUserDm(p.user,participantDmMessage)
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}else if (p.role == "admin" && transcriptConfig.data.general.enableActiveAdminDM && instance.result.success && instance.result.messages && instance.result.messages.some((msg) => msg.author.id == p.user.id) && activeAdminDmMessage){
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//send active admin dm message
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await openticket.client.sendUserDm(p.user,activeAdminDmMessage)
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}else if (p.role == "admin" && transcriptConfig.data.general.enableEveryAdminDM && everyAdminDmMessage){
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//send every admin dm message
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await openticket.client.sendUserDm(p.user,everyAdminDmMessage)
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}
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}
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}
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}catch(err){
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instance.success = false
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cancel()
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process.emit("uncaughtException",err)
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Failed transcript compiler ready()! (see error above)")
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}
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}
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await openticket.events.get("afterTranscriptReady").emit([openticket.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
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})
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//update stats
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openticket.stats.get("openticket:global").setStat("openticket:transcripts-created",1,"increase")
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await openticket.events.get("afterTranscriptCreated").emit([openticket.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
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}),
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new api.ODWorker("openticket:logs",0,(instance,params,source,cancel) => {
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const {user,channel,ticket} = params
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openticket.log(user.displayName+" created a transcript!","info",[
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{key:"user",value:user.username},
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{key:"userid",value:user.id,hidden:true},
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{key:"channel",value:"#"+channel.name},
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{key:"channelid",value:channel.id,hidden:true},
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{key:"option",value:ticket.option.id.value},
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{key:"method",value:source,hidden:true},
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{key:"compiler",value:instance.compiler.id.value},
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])
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})
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])
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}
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