diff --git a/commands/claim.js b/commands/claim.js
index 408de47..a608d39 100644
--- a/commands/claim.js
+++ b/commands/claim.js
@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -25,24 +27,36 @@ module.exports = () => {
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
             
-            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
 
-            var loguser = claimingUser
             log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
             log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
+            APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
     })
 
     if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
@@ -59,24 +73,35 @@ module.exports = () => {
         await interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
-            interaction.editReply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
 
-            var loguser = user
             log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
+            APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }
\ No newline at end of file
diff --git a/commands/help.js b/commands/help.js
index 98ba63b..cf31a32 100644
--- a/commands/help.js
+++ b/commands/help.js
@@ -19,7 +19,10 @@ module.exports = () => {
         .setTitle("❔ "+l.helpMenu.title)
 
     const header = l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+    ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
diff --git a/commands/unclaim.js b/commands/unclaim.js
index 61ac194..f031916 100644
--- a/commands/unclaim.js
+++ b/commands/unclaim.js
@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -21,31 +23,45 @@ module.exports = () => {
             return
         }
 
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
+            hiddendata.data.push({key:"claimedby",value:"false"})
+            storage.set("claimData",interaction.channel.id,"false")
             
-            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter(null)
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
 
-            var loguser = msg.author
             log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
     })
 
     if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "unclaim") return
-        const user = interaction.user
 
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
@@ -55,25 +71,40 @@ module.exports = () => {
 
         await interaction.deferReply()
 
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
-            interaction.editReply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            hiddendata.data.push({key:"claimedby",value:"false"})
+            storage.set("claimData",interaction.channel.id,"false")
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter(null)
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
 
-            var loguser = user
             log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }
\ No newline at end of file
diff --git a/core/interactionHandlers/buttons/firstmsg.js b/core/interactionHandlers/buttons/firstmsg.js
index c5c979d..37200e8 100644
--- a/core/interactionHandlers/buttons/firstmsg.js
+++ b/core/interactionHandlers/buttons/firstmsg.js
@@ -15,6 +15,13 @@ const bs = discord.ButtonStyle
 
 
 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")
@@ -33,6 +40,63 @@ exports.firstmsgRowNormal = new arb()
     )
 
 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")
diff --git a/core/interactionHandlers/handlers/accepted/claiming.js b/core/interactionHandlers/handlers/accepted/claiming.js
new file mode 100644
index 0000000..6f7f1cb
--- /dev/null
+++ b/core/interactionHandlers/handlers/accepted/claiming.js
@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            interaction.deferUpdate()
+        }catch{}
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }
+        })
+    })
+}
\ No newline at end of file
diff --git a/core/interactionHandlers/handlers/accepted/closing.js b/core/interactionHandlers/handlers/accepted/closing.js
index 87bce25..38517d1 100644
--- a/core/interactionHandlers/handlers/accepted/closing.js
+++ b/core/interactionHandlers/handlers/accepted/closing.js
@@ -41,8 +41,18 @@ module.exports = () => {
                 return
             }
         }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            console.log(claimdata)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
         
-        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
 
         /**
          * @type {String}
diff --git a/core/interactionHandlers/handlers/handlers.js b/core/interactionHandlers/handlers/handlers.js
index c2c015b..da7dc3c 100644
--- a/core/interactionHandlers/handlers/handlers.js
+++ b/core/interactionHandlers/handlers/handlers.js
@@ -7,4 +7,5 @@ module.exports = () => {
     require("./accepted/reopening")()
     require("./accepted/deleting")()
     require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }
\ No newline at end of file
diff --git a/core/startscreen.js b/core/startscreen.js
index 9a86f0d..710aac9 100644
--- a/core/startscreen.js
+++ b/core/startscreen.js
@@ -16,6 +16,7 @@ const showFlags = async (chalk) => {
     if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
     if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
     if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
 
     if (!isFlag) console.log(chalk.blue("no flags!"))
 }
diff --git a/core/ticketActions/ticketCloser.js b/core/ticketActions/ticketCloser.js
index 09a7615..a5241ae 100755
--- a/core/ticketActions/ticketCloser.js
+++ b/core/ticketActions/ticketCloser.js
@@ -35,7 +35,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     const ticketOpenerChannelName = channelname.split(prefix)[1]
 
     //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
+    var getuserID = storage.get("userFromChannel",channel.id)
     try {
         var ticketOpener = client.users.cache.find(u => u.id === getuserID)
         var isDatabaseError = false
@@ -66,7 +66,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         pendingDelete.push(channel.id)
 
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
 
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(async msglist => {
@@ -191,30 +193,12 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         channel.permissionOverwrites.set(permissionArray)
 
         if (!nomessage){
-            //message
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
+            //message 
             const embed = new discord.EmbedBuilder()
                 .setColor(config.color)
                 .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
                 .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
         }
 
         log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
diff --git a/core/ticketActions/ticketOpener.js b/core/ticketActions/ticketOpener.js
index 683b3fb..9799f2d 100755
--- a/core/ticketActions/ticketOpener.js
+++ b/core/ticketActions/ticketOpener.js
@@ -63,10 +63,10 @@ module.exports = () => {
                 } catch{}
             }
 
-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.maxAmountOfTickets){
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){
 
                 //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
                 var ticketNumber = interaction.member.user.username
 
                 //set ticketName
@@ -162,7 +162,7 @@ module.exports = () => {
                     permissionOverwrites:permissionsArray
                     
                 }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
 
                     const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                     
@@ -198,7 +198,7 @@ module.exports = () => {
                                 .setStyle(discord.ButtonStyle.Link)
                                 .setDisabled(false)
                                 .setEmoji("🎫")
-                                .setLabel("go to ticket")
+                                .setLabel(l.commands.goToTicket)
                                 .setURL(ticketChannel.url)
                         ])
                         
diff --git a/core/utils/liveStatus.js b/core/utils/liveStatus.js
index 4aa92ab..711a2e7 100644
--- a/core/utils/liveStatus.js
+++ b/core/utils/liveStatus.js
@@ -139,6 +139,7 @@ exports.run = async (pluginData) => {
 /**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
 const uploadLiveStatus = (options) => {
     return new Promise((resolve,reject) => {
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
         try {
             var data = encodeURIComponent(JSON.stringify(options))
             axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
@@ -154,40 +155,42 @@ const uploadLiveStatus = (options) => {
 /**@param {String} err @returns {Promise<Boolean>}*/
 exports.liveStatusUploadManager = async (err) => {
     return new Promise(async (resolve) => {
-        //use globalPluginData for (some) plugin details
+        
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        else{
+            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+            const transcriptMode = tsenabled ? tsmode : false
+            const slashMode = getSlashEnabled()
 
-        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
-        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
-        const transcriptMode = tsenabled ? tsmode : false
-        const slashMode = getSlashEnabled()
-
-        try {
-            resolve(await uploadLiveStatus({
-                bot:{
-                    id:client.user.id,
-                    name:client.user.tag,
-                    pfp:client.user.displayAvatarURL()
-                },
-                error:err,
-                openticket:{
-                    config:{
-                        messages:config.messages,
-                        options:config.options,
-                        transcripts:bot.tsconfig,
-                        system:config.system
+            try {
+                resolve(await uploadLiveStatus({
+                    bot:{
+                        id:client.user.id,
+                        name:client.user.tag,
+                        pfp:client.user.displayAvatarURL()
                     },
-                    language:config.languageFile,
-                    version:require("../../package.json").version,
-                    slashcmds:slashMode,
-                    transcripts:transcriptMode,
-                    plugins:fs.readdirSync("./plugins"),
-                    pluginload:globalPluginData
-                },
-                details:{
-                    errortime:new Date().getTime(),
-                    actions:this.actionRecorder
-                }
-            }))
-        }catch{resolve(false)}
+                    error:err,
+                    openticket:{
+                        config:{
+                            messages:config.messages,
+                            options:config.options,
+                            transcripts:bot.tsconfig,
+                            system:config.system
+                        },
+                        language:config.languageFile,
+                        version:require("../../package.json").version,
+                        slashcmds:slashMode,
+                        transcripts:transcriptMode,
+                        plugins:fs.readdirSync("./plugins"),
+                        pluginload:globalPluginData
+                    },
+                    details:{
+                        errortime:new Date().getTime(),
+                        actions:this.actionRecorder
+                    }
+                }))
+            }catch{resolve(false)}
+        }
     })
 }
\ No newline at end of file
diff --git a/language/arabic.json b/language/arabic.json
index cf269e9..57f9b40 100644
--- a/language/arabic.json
+++ b/language/arabic.json
@@ -1,76 +1,90 @@
 {
-  "errors": {
-    "missingArgsTitle": "قيمة غير صالحة!",
-    "missingArgsDescription": "قيمة مفقودة",
-    "noPermsTitle": "ليس لديك برمشنات !",
-    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
-    "chooseFromListTitle": "Invalid ID",
-    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
-    "boterror": "خلل في البوت !",
-    "notInTicketTitle": "انت لست في تكت!",
-    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
-    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
-    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
-    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
-  },
-  "commands": {
-    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
-    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
-    "renameTitle": "تم تغيير أسم التكت الى {0}!",
-    "closeTitle": "تم أغلاق التكت!",
-    "deleteTitle": " جاري حذف التكت...",
-    
-    "claimTitle":"This ticket is now claimed to {0}",
-    "unclaimTitle":"This ticket isn't claimed anymore!",
-    "changeTitle":"Changed ticket type to {0}!",
+    "errors": {
+        "missingArgsTitle": "قيمة غير صالحة!",
+        "missingArgsDescription": "قيمة مفقودة",
+        "noPermsTitle": "ليس لديك برمشنات !",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+        "chooseFromListTitle": "Invalid ID",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+        "boterror": "خلل في البوت !",
+        "notInTicketTitle": "انت لست في تكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+        "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+        "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
+    },
+    "commands": {
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+        "renameTitle": "تم تغيير أسم التكت الى {0}!",
+        "closeTitle": "تم أغلاق التكت!",
+        "deleteTitle": " جاري حذف التكت...",
+        "reopenTitle": "إعادة فتح التكت!",
+        
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
-    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
-    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
-  },
-  "helpMenu": {
-    "title": "الأوامر المتاحة:",
-    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
-    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
 
-    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
-    "closeCmd": "أغلاق التكت.",
-    "deleteCmd": "حذف التكت.",
-    "addCmd": "إضافة مستخدم الى التكت.",
-    "removeCmd": "إزالة مستخدم من التكت.",
-    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
-  },
-  "buttons": {
-    "close": "إغلاق التكت",
-    "delete": "حذف التكت",
-    "reopen": "إعادة فتح التكت",
-    "closeWithReason":"close with reason"
-  },
-  "messages": {
-    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
-    "createdTitle": "تم إنشاء تكت!",
-    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
+        "goToTicket":"go to ticket",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+    },
+    "helpMenu": {
+        "title": "الأوامر المتاحة:",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
 
-    "newTicketDmTitle": "تكت جديد!",
-    "closedTicketDmTitle": "تم إغلاق التكت!",
-    "deletedTicketDmTitle": "تم حذف التكت!",
-    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
-    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
-    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
-    
-    "chooseCategory": "أختر الكتقاجوري:",
-    "gettingdeleted": "يتم حذف التكت...",
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+        "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التكت.",
+        "deleteCmd": "حذف التكت.",
+        "addCmd": "إضافة مستخدم الى التكت.",
+        "removeCmd": "إزالة مستخدم من التكت.",
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons": {
+        "close": "إغلاق التكت",
+        "delete": "حذف التكت",
+        "reopen": "إعادة فتح التكت",
+        "closeWithReason":"close with reason"
+    },
+    "messages": {
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+        "createdTitle": "تم إنشاء تكت!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
-    "none": "لا يوجد",
-    "reason": "سبب",
+        "newTicketDmTitle": "تكت جديد!",
+        "closedTicketDmTitle": "تم إغلاق التكت!",
+        "deletedTicketDmTitle": "تم حذف التكت!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التكت...",
 
-    "deletedby":"deleted by",
+        "none": "لا يوجد",
+        "reason": "سبب",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },
diff --git a/language/custom.json b/language/custom.json
index 7bbbe9e..9282e7a 100644
--- a/language/custom.json
+++ b/language/custom.json
@@ -23,11 +23,18 @@
         "renameTitle":"Changed the name to {0}!",
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
@@ -68,9 +80,11 @@
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },
diff --git a/language/czech.json b/language/czech.json
index f8bff18..f3d23d9 100644
--- a/language/czech.json
+++ b/language/czech.json
@@ -23,11 +23,18 @@
         "renameTitle":"Změnit jmeno na {0}!",
         "closeTitle":"Zavři tenhle ticket!",
         "deleteTitle":"Mažu ticket...",
+        "reopenTitle":"Znovu otevíram ticket",
         
-        "claimTitle":"Nyní jsi převzal ticket {0}",
-        "unclaimTitle":"Tento ticketu už je převzatý!",
-        "changeTitle":"Změnil jsi typ ticketu na {0}!",
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket už není převzaný",
+        "changeTitle":"Změněn typ ticketu {0}!",
 
+        "statsTitle":"Tady je info o ticketu {0}!",
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticketu už nebude automaticky uzavřen!",
+        "autocloseWarn":"Toto zavře pouze neaktivní tickety!",
+
+        "goToTicket":"běž do ticketu",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Odstranit ticket.",
         "addCmd":"Pridat uživatele do ticketu.",
         "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
     },
     "buttons":{
         "close":"Zavřit ticket",
@@ -68,9 +80,11 @@
 
         "none":"žádný",
         "reason":"důvod",
-
+        "createdat":"otevřeno v",
+        "openedby":"otevřel",
         "deletedby":"smazano uzivatelem",
         "closedby":"zavreno uzivatelem",
+        
         "modalreason":"Jakž byl důvod k zavření toho ticketu?",
         "chooseATicket": "Vyber ticket"
     },
diff --git a/language/danish.json b/language/danish.json
index fd24656..4988ef8 100644
--- a/language/danish.json
+++ b/language/danish.json
@@ -23,11 +23,18 @@
     "renameTitle": "Ændrede navnet til {0}!",
     "closeTitle": "Lukket denne ticket!",
     "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
     
-    "claimTitle": "Denne ticket er nu krævet til {0}",
-    "unclaimTitle": "Der gøres ikke krav på denne ticket længere!",
-    "changeTitle": "Ændrede ticket type til {0}!",
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
 
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
     "ticketWarning": "Embedet er i meddelelsen nedenfor!",
     "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
   },
@@ -42,7 +49,12 @@
     "deleteCmd": "Slet en ticket.",
     "addCmd": "Tilføj en bruger til ticketen.",
     "removeCmd": "Fjern en bruger fra ticketen.",
-    "reopenCmd": "Genåbn en ticket, efter at den var lukket."
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
   },
   "buttons": {
     "close": "Luk Ticket",
@@ -68,9 +80,11 @@
 
     "none": "intet",
     "reason": "grundlag",
-
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
     "deletedby": "slettet af",
     "closedby": "lukket af",
+    
     "modalreason": "Hvad er grunden til at lukke denne ticket?",
     "chooseATicket": "Vælg en ticket"
   },
diff --git a/language/dutch.json b/language/dutch.json
index d735a5c..fb9dca4 100644
--- a/language/dutch.json
+++ b/language/dutch.json
@@ -23,11 +23,18 @@
         "renameTitle":"De naam is veranderd naar {0}!",
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
         
         "claimTitle":"Dit ticket is geclaimed door {0}",
         "unclaimTitle":"Dit ticket is niet meer geclaimed!",
         "changeTitle":"Ticket type veranderd naar {0}!",
 
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Verijder een ticket.",
         "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
     },
     "buttons":{
         "close":"Sluit Ticket",
@@ -68,9 +80,11 @@
 
         "none":"geen",
         "reason":"reden",
-
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
         "deletedby":"verwijderd door",
         "closedby":"gesloten door",
+
         "modalreason":"Wat is de reden om dit ticket te sluiten?",
         "chooseATicket": "Kies een ticket"
     },
diff --git a/language/english.json b/language/english.json
index 7bbbe9e..295b127 100644
--- a/language/english.json
+++ b/language/english.json
@@ -23,11 +23,18 @@
         "renameTitle":"Changed the name to {0}!",
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
@@ -68,9 +80,11 @@
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },
diff --git a/language/french.json b/language/french.json
index 16fbc70..2c99628 100644
--- a/language/french.json
+++ b/language/french.json
@@ -23,11 +23,18 @@
         "renameTitle":"Changement du nom en {0}!",
         "closeTitle":"Fermé ce ticket!",
         "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Supprimer un billet.",
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
@@ -68,9 +80,11 @@
 
         "none":"rien",
         "reason":"raison",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"supprimé par",
         "closedby":"fermé par",
+        
         "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
         "chooseATicket": "Choisir un ticket"
     },
diff --git a/language/german.json b/language/german.json
index f85b18b..d8e1d12 100644
--- a/language/german.json
+++ b/language/german.json
@@ -23,11 +23,18 @@
         "renameTitle":"Der Name wurde geändert!",
         "closeTitle":"Dieses Ticket schließen!",
         "deleteTitle":"Löschen Sie dieses Ticket!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
         
-        "claimTitle":"Das Ticket wurde beansprucht von {0}",
-        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
-        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
 
+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
         "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
         "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Ein Ticket löschen.",
         "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
         "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
     },
     "buttons":{
         "close":"Ticket schließen",
@@ -68,9 +80,11 @@
 
         "none":"none",
         "reason":"Grund",
-
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
         "deletedby":"Gelöscht von",
         "closedby":"Geschlossen von",
+        
         "modalreason":"Was ist der Grund?",
         "chooseATicket": "Wähle ein passendes Thema!"
     },
diff --git a/language/italian.json b/language/italian.json
index b79cba8..8a9624e 100644
--- a/language/italian.json
+++ b/language/italian.json
@@ -23,11 +23,18 @@
         "renameTitle":"Cambiato il nome a {0}!",
         "closeTitle":"Ticket chiuso!",
         "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
         
-        "claimTitle":"Questo ticket è ora gestito da {0}",
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
         "unclaimTitle":"Questo ticket non è più gestito!",
-        "changeTitle":"Cambiato il tipo di ticket in {0}!",
+        "changeTitle":"Ticket cambiato in {0}!",
 
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
         "ticketWarning":"L'embed è nel messaggio sotto!",
         "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Elimina un ticket.",
         "addCmd":"Aggiungi un utente al ticket.",
         "removeCmd":"Rimuovi un utente da un ticket.",
-        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
     },
     "buttons":{
         "close":"Chiudi",
@@ -68,9 +80,11 @@
 
         "none":"nessuno",
         "reason":"motivo",
-
+        "createdat":"creato il",
+        "openedby":"aperto da",
         "deletedby":"eliminato da",
         "closedby":"chiuso da",
+        
         "modalreason":"Quale è il motivo per chiudere questo ticket?",
         "chooseATicket": "Scegli un ticket"
     },
diff --git a/language/polish.json b/language/polish.json
index 33116c9..97f9728 100644
--- a/language/polish.json
+++ b/language/polish.json
@@ -23,11 +23,18 @@
         "renameTitle":"Zmieniono nazwę na {0}!",
         "closeTitle":"Zamknięto ten ticket!",
         "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
         
-        "claimTitle":"Tym ticketem zajmuje się {0}",
-        "unclaimTitle":"Ten ticket nie jest już odbierany!",
-        "changeTitle":"Zmieniono typ biletu na {0}!",
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
         "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
         "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Skasuj ticket.",
         "addCmd":"Dodaj użytkownika do zgłoszenia.",
         "removeCmd":"Usuń użytkownika ze zgłoszenia.",
-        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu."
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
     },
     "buttons":{
         "close":"Zamknij",
@@ -68,9 +80,11 @@
 
         "none":"brak",
         "reason":"powód",
-
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
         "deletedby":"skasowane przez",
         "closedby":"zamknięte przez",
+        
         "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
         "chooseATicket": "Wybierz zgłoszenie"
     },
diff --git a/language/portuguese.json b/language/portuguese.json
index 2e9da59..b06c2c4 100644
--- a/language/portuguese.json
+++ b/language/portuguese.json
@@ -23,11 +23,18 @@
         "renameTitle":"Mudou o nome para {0}!",
         "closeTitle":"Fechado este ticket!",
         "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",
 
+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Excluir um ticket.",
         "addCmd":"Adicionar um usuário ao ticket.",
         "removeCmd":"Remover um usuário do ticket.",
-        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
     },
     "buttons":{
         "close":"Fechar Ticket",
@@ -68,11 +80,12 @@
 
         "none":"vazio",
         "reason":"motivo",
-
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
         "deletedby":"deletado por",
         "closedby":"fechado por",
+        
         "modalreason":"Qual o motivo de fechar o ticket?",
-
         "chooseATicket": "Fechar Ticket"
     },
     "transcripts":{
diff --git a/language/romanian.json b/language/romanian.json
index 800b3ee..c38ecd1 100644
--- a/language/romanian.json
+++ b/language/romanian.json
@@ -23,11 +23,18 @@
         "renameTitle":"Nume schimbat in {0}!",
         "closeTitle":"Ticket inchis!",
         "deleteTitle":"Se sterge ticket-ul...",
-        
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        "reopenTitle":"Ticket Re-deschis!",
 
+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Sterge un ticket.",
         "addCmd":"Adauga un utilizator in ticket.",
         "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
     },
     "buttons":{
         "close":"Inchide ticket-ul",
@@ -68,9 +80,11 @@
 
         "none":"niciunul",
         "reason":"Motiv",
-
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
         "deletedby":"Sters de",
         "closedby":"Inchis de",
+        
         "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
         "chooseATicket": "Alege un ticket"
     },
diff --git a/language/russian.json b/language/russian.json
index f996d3a..d64d275 100644
--- a/language/russian.json
+++ b/language/russian.json
@@ -23,11 +23,18 @@
         "renameTitle":"Изменено имя на {0}!",
         "closeTitle":"Закрыл этот тикет!",
         "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
         
         "claimTitle":"Этот тикет теперь взят {0}",
         "unclaimTitle":"Этот тикет никем не взят!",
         "changeTitle":"Изменён тип тикета на {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"embed ниже сообщения!",
         "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Удалить тикет.",
         "addCmd":"Добавить пользователя в тикет.",
         "removeCmd":"Удалить пользователя из тикета.",
-        "reopenCmd":"Открыть заново тикет после того, как он был закрыт."
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Закрыть тикет",
@@ -68,9 +80,11 @@
 
         "none":"отсутствует",
         "reason":"причина",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"удалён",
         "closedby":"закрыт",
+        
         "modalreason":"Какая причина закрытия этого тикета?",
         "chooseATicket": "Выберите тикет"
     },
diff --git a/language/spanish.json b/language/spanish.json
index 82505bb..44b9901 100644
--- a/language/spanish.json
+++ b/language/spanish.json
@@ -23,11 +23,18 @@
         "renameTitle":"Cambió el nombre a {0}!",
         "closeTitle":"Cerró este ticket!",
         "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
         
-        "claimTitle":"Este ticket será atendido por {0}",
-        "unclaimTitle":"¡Este ticket ya no está reservado!",
-        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
+        "claimTitle":"Este ticket fué reclamado por {0}",
+        "unclaimTitle":"¡Este ticket se encuentra desatendido!",
+        "changeTitle":"¡Cambiado el tipo de ticket a {0}!",
 
+        "statsTitle":"¡Aquí están las estadísticas para {0}!",
+        "autocloseTitle":"¡Este ticket será cerrado después de {0}!",
+        "autocloseRejectTitle":"¡Cierre automático del ticket desactivado!",
+        "autocloseWarn":"¡Esto solo afecta tickets inactivos!",
+
+        "goToTicket":"ir al ticket",
         "ticketWarning":"La inserción está en el mensaje a continuación!",
         "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Eliminar un ticket.",
         "addCmd":"Agregar un usuario al ticket.",
         "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado.",
+        "changeCmd":"Cambia el tipo de ticket.",
+        "claimCmd":"Reclama un ticket.",
+        "unclaimCmd":"Desatiende un ticket.",
+        "statsCmd":"Mira las estadísticas de los tickets.",
+        "autocloseCmd":"Establece un temporizador para cerrar el ticket."
     },
     "buttons":{
         "close":"Cerrar ticket.",
@@ -68,9 +80,11 @@
 
         "none":"Ninguna.",
         "reason":"Razón",
-
+        "createdat":"creado el",
+        "openedby":"abierto por",
         "deletedby":"eliminado por",
         "closedby":"cerrado por",
+        
         "modalreason":"Cúal es la razón para cerrar este ticket?",
         "chooseATicket": "Elije un ticket"
     },
diff --git a/language/turkish.json b/language/turkish.json
index 8b47274..e09a912 100644
--- a/language/turkish.json
+++ b/language/turkish.json
@@ -23,11 +23,18 @@
         "renameTitle":"Bilet ismi {0} olarak değştirildi!",
         "closeTitle":"Bilet Kapatıldı!",
         "deleteTitle":"Bilet siliniyor...",
+        "reopenTitle":"Bilet Yeniden Açıldı!",
         
         "claimTitle":"Bu bilet artık talep edildi. {0}",
         "unclaimTitle":"Tu bilet artık talep edilmiyor!",
         "changeTitle":"Bu bilet türü {0} olarak değiştirildi!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"Gömme aşağıdaki mesajda yer almaktadır!",
         "maxTicketWarning":"**Uyarı:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Bileti siler.",
         "addCmd":"Bilete kullanıcı ekler.",
         "removeCmd":"Biletten kullanıcı çıkarır.",
-        "reopenCmd":"Bilet kapandıktan sonra tekrar açar."
+        "reopenCmd":"Bilet kapandıktan sonra tekrar açar.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Bileti Kapat",
@@ -68,9 +80,11 @@
 
         "none":"yok",
         "reason":"sebep",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"Silen kişi",
         "closedby":"Kapatan kişi",
+        
         "modalreason":"Bu biletin kapanmasının sebebi nedir?",
         "chooseATicket": "Bir bilet seçin"
     },