diff --git a/.gitignore b/.gitignore
index 2c3ca30..53a2790 100644
--- a/.gitignore
+++ b/.gitignore
@@ -17,4 +17,4 @@ storage/.DS_Store
 .vscode/
 livestatus.json
 test.js
-testtsconfig.json
\ No newline at end of file
+devtsconfig.json
\ No newline at end of file
diff --git a/commands/help.js b/commands/help.js
index 03b6215..ad78252 100644
--- a/commands/help.js
+++ b/commands/help.js
@@ -19,7 +19,7 @@ module.exports = () => {
         .setTitle("❔ "+l.helpMenu.title)
 
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
diff --git a/core/checker.js b/core/checker.js
index 32311f5..91fbe0b 100644
--- a/core/checker.js
+++ b/core/checker.js
@@ -114,7 +114,7 @@ exports.checker = async () => {
             })
         }
     }
-    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
     const checkType = (value,type,path) => {
         if (type == "boolean"){
             if (typeof value != "boolean"){
@@ -128,6 +128,14 @@ exports.checker = async () => {
             if (typeof value != "string"){
                 createError("'"+path+"' | invalid type, this must be a string!")
             }
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+            }
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+            }
         }
     }
 
@@ -197,6 +205,7 @@ exports.checker = async () => {
             checkButtonColor(option.color,path+"/color")
 
             //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
             checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
             
             //channelprefix
@@ -221,14 +230,22 @@ exports.checker = async () => {
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
             //thumbnail
-            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
-            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+            if (option.thumbnail){
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
 
             //closedCategory
-            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
-            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
-            if (option.closedCategory.enable){
-                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            if (option.closedCategory){
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
             }
 
         }else if (type == "website"){
@@ -380,6 +397,7 @@ exports.checker = async () => {
 
     if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
 
+    checkType(config.main_adminroles,"array","/main_adminroles")
     checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
     //languagefile
@@ -404,19 +422,31 @@ exports.checker = async () => {
 
     
     //system:
+        //ticket channel
         if (config.system.ticket_channel){
             if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
                 createError("'system/ticket_channel' | this channel id is invalid")
             }
         }else createWarn("'"+path+"' | you have no ticket channel selected!")
+
+        //max tickets
         checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+
+        //enableDMmessages
         checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+
+        //has@everyoneaccess
         checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+
+        //member_role
+        checkType(config.system.member_role,"string","system/member_role")
         if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
             checkDiscord("roleid",config.system.member_role,"system/member_role")
         }else{
             createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
         }
+
+        //closemode
         checkType(config.system.closeMode,"string","system/closeMode")
         if (!["normal","adminonly"].includes(config.system.closeMode)){
             createError("'system/closeMode' | the close mode must be adminonly or normal")
@@ -436,29 +466,6 @@ exports.checker = async () => {
     })
 
 
-    //discord check
-    /**
-    const discord = require("discord.js")
-    const {GatewayIntentBits,Partials} = discord
-    const client = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-    await client.guilds.fetch()
-    if (!client.guilds.cache.find(g => g.id == config.server_id)){
-        createError("'server_id' | i'm not in a server with this id!")
-    }
-    */
-
-    
-
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")
diff --git a/core/ticketActions/ticketOpener.js b/core/ticketActions/ticketOpener.js
index 9af64eb..ede9a75 100755
--- a/core/ticketActions/ticketOpener.js
+++ b/core/ticketActions/ticketOpener.js
@@ -156,12 +156,13 @@ module.exports = () => {
                 if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
                     try {
                         const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
-                        if (!userrole) return
-                        permissionsArray.push({
-                            id:userrole,
-                            type:"role",
-                            deny:[pfb.ViewChannel]
-                        })
+                        if (userrole){
+                            permissionsArray.push({
+                                id:userrole,
+                                type:"role",
+                                deny:[pfb.ViewChannel]
+                            })
+                        }
                     }catch{
                         log("system","invalid role! At 'config.json => system/member_role")
                     }
diff --git a/core/transcriptSystem/communication/compileJson.js b/core/transcriptSystem/communication/compileJson.js
index 6aa1ba4..7218495 100644
--- a/core/transcriptSystem/communication/compileJson.js
+++ b/core/transcriptSystem/communication/compileJson.js
@@ -69,7 +69,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                 author:{
                     name:msg.author.tag,
                     id:Number(msg.author.id),
-                    color:msg.author.hexAccentColor || "#ffffff",
+                    color:msg.member.displayHexColor || "#ffffff",
                     pfp:msg.author.displayAvatarURL()
                 },
                 content:msg.content || "",
diff --git a/core/transcriptSystem/embeds.js b/core/transcriptSystem/embeds.js
index 37dd540..4b08efc 100644
--- a/core/transcriptSystem/embeds.js
+++ b/core/transcriptSystem/embeds.js
@@ -45,9 +45,13 @@ exports.tsready = (name,id,url,user) => {
         .setColor(config.main_color)
         .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
-        .setURL(url)
 
-        .setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
 
     return embed
 }
diff --git a/core/transcriptSystem/manager.js b/core/transcriptSystem/manager.js
index 0b7179e..4cc3bbd 100644
--- a/core/transcriptSystem/manager.js
+++ b/core/transcriptSystem/manager.js
@@ -12,6 +12,7 @@ const tsdb = require("./tsdb")
 
 
 const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
     const axios = require("axios").default
     const res = await axios.get("https://transcripts.dj-dj.be/status.txt")
     if (!res || !(res.status == 200) || !res.data) return false
@@ -48,90 +49,102 @@ module.exports = async (messages,guild,channel,user,reason) => {
 
         const ticketopener = client.users.cache.find(u => u.id == id)
         
-    
-        const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
-            style:{
-                titleColor:tsconfig.style.titleColor,
-                enableCustomBackground:tsconfig.style.background.enableCustomBackground,
-                backgroundModus:tsconfig.style.background.backgroundModus,
-                backgroundData:tsconfig.style.background.backgroundData
-            },
-            bot:{
-                name:client.user.username,
-                id:client.user.id,
-                pfp:client.user.displayAvatarURL()
-            },
-            ticket:{
-                creatorid:ticketopener.id,
-                creatorname:ticketopener.tag,
-                openedtime:opentime.getTime(),
-                closedtime:new Date().getTime()
-            }
-        })
-
-        if (!await checkAvailability()){
-            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
-            const errembed = tsembeds.tserror(chName,chId,user)
-
-            if (tsconfig.sendTranscripts.enableChannel){
-                /**@type {discord.TextChannel|undefined} */
-                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
-        
-                if (!tc) return
-                tc.send({embeds:[errembed],files:[attachment]})
-            }
-            return
-        }
-
-        const TSdata = await require("./communication/index").upload(JSONDATA)
-        if (!TSdata) return false
-
-        if (TSdata.status == "success"){
-            const url = "https://transcripts.dj-dj.be/t/"+TSdata.time+"_"+TSdata.id+".html"
-
-            //calculate estimated time
-            const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
-            const dumpLoopTime = 15000
-            const nextDump = new Date(lastDumpTime+dumpLoopTime)
-            const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
-
-            const finaltime = new Date(nextDump.getTime()+processtime)
-            const duration = finaltime.getTime()-new Date().getTime()
-
-            //waiting
-            if (tsconfig.sendTranscripts.enableChannel){
-                /**@type {discord.TextChannel|undefined} */
-                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
-        
-                if (!tc) return
-                const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
-                var msg = await tc.send({embeds:[embed]})
-            }else {var msg = false}
-
-            //ready
-            setTimeout(() => {
-                if (msg){
-                    msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
+                style:{
+                    titleColor:tsconfig.style.titleColor,
+                    enableCustomBackground:tsconfig.style.background.enableCustomBackground,
+                    backgroundModus:tsconfig.style.background.backgroundModus,
+                    backgroundData:tsconfig.style.background.backgroundData
+                },
+                bot:{
+                    name:client.user.username,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL()
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.tag,
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
                 }
+            })
 
-                if (tsconfig.sendTranscripts.enableDM){
-                    if (!user) return
-                    const embed = tsembeds.tsready(chName,chId,url,user)
-                    try {
-                        user.send({embeds:[embed]})
-                    }catch{}
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
                 }
-            },duration)
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata) return false
+
+            if (TSdata.status == "success"){
+                const url = "https://transcripts.dj-dj.be/t/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                const dumpLoopTime = 15000
+                const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const finaltime = new Date(nextDump.getTime()+processtime)
+                const duration = finaltime.getTime()-new Date().getTime()
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,chId,url,user)
+                        try {
+                            user.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+            }
         }else{
             const attachment = await require("./oldTranscript").createTranscript(messages,channel)
-            const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+            const embed = tsembeds.tsready(chName,chId,false,user)
 
             if (tsconfig.sendTranscripts.enableChannel){
                 /**@type {discord.TextChannel|undefined} */
                 const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
         
                 if (!tc) return
-                tc.send({embeds:[errembed],files:[attachment]})
+                tc.send({embeds:[embed],files:[attachment]})
             }
         }
     }
diff --git a/core/transcriptSystem/oldTranscript.js b/core/transcriptSystem/oldTranscript.js
index 7459480..c33e6d0 100755
--- a/core/transcriptSystem/oldTranscript.js
+++ b/core/transcriptSystem/oldTranscript.js
@@ -7,15 +7,19 @@ const l = bot.language
 /**
  * 
  * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
  * @returns new `discord.attachmentBuilder`
  */
 
-exports.createTranscript = async (messagecollection) => {
+exports.createTranscript = async (messagecollection,channel,backup) => {
     try {
         const cd = new Date()
         const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
         const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
-        const filearray = ["BACKUP TRANSCRIPT:\n"]
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
 
         messagecollection.reverse()
 
@@ -23,15 +27,20 @@ exports.createTranscript = async (messagecollection) => {
             const timestamp = new Date(msg.createdTimestamp)
 
             if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
             const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n"+filestring)
         })
 
         if (filearray.length < 2) filearray.push("transcript is empty")
         const filestring = filearray.join("\n")
         const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"backuptranscript.txt",description:"Open Ticket transcript"})
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
     }catch{
         return false
     }
diff --git a/core/utils/getEmbed.js b/core/utils/getEmbed.js
index 85de281..2b22e7f 100644
--- a/core/utils/getEmbed.js
+++ b/core/utils/getEmbed.js
@@ -46,7 +46,7 @@ exports.createEmbed = (id) => {
         embed.setColor(config.main_color)
     }
 
-    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL)
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
 
     var description = data.description
     if (data.other.enableTicketExplaination){
diff --git a/index.js b/index.js
index d072fa9..5f53f01 100644
--- a/index.js
+++ b/index.js
@@ -56,6 +56,12 @@ if (process.argv.some((v) => v == "--nochecker")){
         console.log(chalk.blue("[FLAGS] => disabled checker.js"))
     }; logFLAGS()
 }
+if (process.argv.some((v) => v == "--tsoffline")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!"))
+    }; logFLAGS()
+}
 if (process.argv.some((v) => v == "--debug")){
     async function logFLAGS(){
         const chalk = await (await import("chalk")).default
@@ -73,7 +79,7 @@ if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded
 const config = tempconfig
 exports.config = config
 
-const tsconfig = require("./transcriptconfig.json")
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
 exports.tsconfig = tsconfig
 
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
diff --git a/language/german.json b/language/german.json
index 46e9149..db79d33 100644
--- a/language/german.json
+++ b/language/german.json
@@ -1,87 +1,88 @@
-{
-    "errors":{
-        "missingArgsTitle":"Ungültiges Argument!",
-        "missingArgsDescription":"Fehlendes Argument!",
-        "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
-        "noPermsDelete":"Only admins can delete a ticket!",
-        "chooseFromListTitle":"Ungültige ID",
-        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
-        "boterror":"Bot Fehler!",
-        "notInTicketTitle":"Du bist ein kein Ticket!",
-        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
-        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
-        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
-        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
-        "maxAmountTitle":"Das Limit wurde erreicht!",
-        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
-        "somethingWentWrong":"Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
-    },
-    "commands":{
-        "userAddedTitle":"User geaddet!",
-        "userRemovedTitle":"User entfernt!",
-        "renameTitle":"Der Name wurde geändert!",
-        "closeTitle":"Dieses Ticket schließen!",
-        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
-
-        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
-    },
-    "helpMenu":{
-        "title":"Hilfe Menu:",
-        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
-        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
-
-        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
-        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
-        "closeCmd":"Schließen Sie ein Ticket.",
-        "deleteCmd":"Ein Ticket löschen.",
-        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
-        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
-    },
-    "buttons":{
-        "close":"Ticket schließen",
-        "delete":"Ticket löschen",
-        "reopen":"Ticket wieder öffnen",
-        "closeWithReason":"Geschlossen mit dem Grund"
-    },
-    "messages":{
-        "reopenTitle":"Dieses Ticket wiedereröffnet!",
-        "reopenDescription":"Sie können gerne weiterreden!",
-        "closedTitle":"Dieses Ticket geschlossen!",
-        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
-        "createdTitle":"Ticket erstellt!",
-        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
-
-        "newTicketDmTitle":"Neues Ticket!",
-        "closedTicketDmTitle":"Ticket schließen!",
-        "deletedTicketDmTitle":"Ticket löschen!",
-        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
-        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
-        "reopenTicketDmTitle":"Ticket Re-opened!",
-        "reopenTicketDmDescription":"Your ticket is re-opened!",
-        
-        "chooseCategory":"Wähle eine Kategorie:",
-        "gettingdeleted":"Ticket is getting deleted...",
-
-        "none":"keiner",
-        "reason":"Grund",
-
-        "deletedby":"Gelöscht von",
-        "closedby":"Geschlossen von",
-        "modalreason":"Was ist der Grund?",
-        "chooseATicket": "Wähle ein Ticket"
-    },
-    "transcripts":{
-        "title":"Transcript",
-        "processed":"This transcript is being processed",
-        "wait":"Please wait!",
-        "estimated":"Estimated time",
-        "available":"The transcript is available here"
-    }
-}
\ No newline at end of file
+```json
+{
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+    },
+    "commands":{
+        "userAddedTitle":"User geaddet!",
+        "userRemovedTitle":"User entfernt!",
+        "renameTitle":"Der Name wurde geändert!",
+        "closeTitle":"Dieses Ticket schließen!",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
+        "claimTitle":"Das Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
+        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
+
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
+        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+    },
+    "helpMenu":{
+        "title":"Hilfe Menu:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "closeWithReason":"Geschlossen mit dem Grund"
+    },
+    "messages":{
+        "reopenTitle":"Dieses Ticket wiedereröffnet!",
+        "reopenDescription":"Sie können gerne weiterreden!",
+        "closedTitle":"Dieses Ticket geschlossen!",
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"Grund",
+
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
+    }
+}```
\ No newline at end of file
diff --git a/language/italian.json b/language/italian.json
index f24fc7f..243ba05 100644
--- a/language/italian.json
+++ b/language/italian.json
@@ -1,87 +1,87 @@
-{
-    "errors":{
-        "missingArgsTitle":"Argomenti non validi!",
-        "missingArgsDescription":"Argomento mancante",
-        "noPermsTitle":"Permessi mancanti!",
-        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
-        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
-        "chooseFromListTitle":"ID non valido",
-        "chooseFromListDescription":"Scegli uno degli ID sotto:",
-        "boterror":"Errore del bot!",
-        "notInTicketTitle":"Non sei in un ticket!",
-        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
-        "ticketDoesntExist":"Questo ticket non esiste più!",
-        "roleDoesntExist":"Questo ruolo non esiste più!",
-        "anotherOption":"Questa opzione non è di un ticket!",
-        "maxAmountTitle":"Massimo numero raggiunto!",
-        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
-        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!"
-    },
-    "commands":{
-        "userAddedTitle":"Aggiunto {0} al ticket!",
-        "userRemovedTitle":"Rimosso {0} da questo ticket!",
-        "renameTitle":"Cambia il nome in {0}!",
-        "closeTitle":"Chiudo questo ticket!",
-        "deleteTitle":"Eliminando questo ticket...",
-        "reopenTitle":"Ri-Aperto questo ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
-
-        "ticketWarning":"L'embed è nel messaggio sotto!",
-        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
-    },
-    "helpMenu":{
-        "title":"Comandi disponibili:",
-        "header1":"**Vai a {0} per creare un ticket!**\n\n",
-        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
-
-        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
-        "renameCmd":"Rinomina un ticket. (senza spazi)",
-        "closeCmd":"Chiudi un ticket.",
-        "deleteCmd":"Elimina un ticket.",
-        "addCmd":"Aggiungi un membro al ticket.",
-        "removeCmd":"Rimuovi un membro dal ticket.",
-        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
-    },
-    "buttons":{
-        "close":"Chiudi il ticket",
-        "delete":"Elimina il ticket",
-        "reopen":"Riapri il ticket",
-        "closeWithReason":"chiudi con un motivo"
-    },
-    "messages":{
-        "reopenTitle":"Riaperto questo ticket!",
-        "reopenDescription":"Sentiti libero di parlare di nuovo!",
-        "closedTitle":"Chiudo questo ticket!",
-        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
-        "createdTitle":"Ticket creato!",
-        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
-
-        "newTicketDmTitle":"Nuovo ticket!",
-        "closedTicketDmTitle":"Ticket chiuso!",
-        "deletedTicketDmTitle":"Ticket eliminato!",
-        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
-        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
-        "reopenTicketDmTitle":"Ticket riaperto!",
-        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
-        
-        "chooseCategory":"scegli una categoria:",
-        "gettingdeleted":"Il ticket sta per essere chiuso...",
-
-        "none":"nessuno",
-        "reason":"motivo",
-
-        "deletedby":"eliminato da",
-        "closedby":"chiuso da",
-        "modalreason":"Quale'è il motivo per chiudere il ticket?",
-        "chooseATicket": "Scegli un ticket"
-    },
-    "transcripts":{
-        "title":"Transcript",
-        "processed":"This transcript is being processed",
-        "wait":"Please wait!",
-        "estimated":"Estimated time",
-        "available":"The transcript is available here"
-    }
+{
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomenti mancanti",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
+        "renameTitle":"Cambiato il nome a {0}!",
+        "closeTitle":"Ticket chiuso!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
+        "claimTitle":"Questo ticket è ora gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Cambiato il tipo di ticket in {0}!",
+
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
+
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un utente al ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
+    },
+    "buttons":{
+        "close":"Chiudi",
+        "delete":"Elimini",
+        "reopen":"Ri-apri un ticket",
+        "closeWithReason":"chiudi con motivo"
+    },
+    "messages":{
+        "reopenTitle":"Ticket ri-aperto!",
+        "reopenDescription":"Sentiti libero di parlare nuovamente!",
+        "closedTitle":"Ticket chiuso!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
+        "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
+    }
 }
\ No newline at end of file
diff --git a/language/spanish.json b/language/spanish.json
index 04b6cd6..3eb617f 100644
--- a/language/spanish.json
+++ b/language/spanish.json
@@ -1,87 +1,87 @@
-{
-    "errors":{
-        "missingArgsTitle":"¡Argumentos inválidos!",
-        "missingArgsDescription":"Argumento faltante.",
-        "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
-        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
-        "chooseFromListTitle":"ID Invalida",
-        "chooseFromListDescription":"Elije una de las ID de abajo:",
-        "boterror":"¡Error del bot!",
-        "notInTicketTitle":"¡No te encuentras en un ticket!",
-        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
-        "ticketDoesntExist":"¡Este ticket no existe!",
-        "roleDoesntExist":"¡Este rol no existe!",
-        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
-        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
-        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
-        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!"
-    },
-    "commands":{
-        "userAddedTitle":"Se agregó {0} al ticket!",
-        "userRemovedTitle":"Se eliminó {0} del ticket!",
-        "renameTitle":"Cambió el nombre a {0}!",
-        "closeTitle":"Cerró este ticket!",
-        "deleteTitle":"Eliminando este ticket...",
-        "reopenTitle":"Re-abrió este boleto!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
-
-        "ticketWarning":"La inserción está en el mensaje a continuación!",
-        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
-    },
-    "helpMenu":{
-        "title":"Comandos disponibles:",
-        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
-        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
-
-        "msgCmd":"Generar un embed con botones. (Solo admins)",
-        "renameCmd":"Renombrar un ticket. (Sin espacios)",
-        "closeCmd":"Cerrar un ticket.",
-        "deleteCmd":"Eliminar un ticket.",
-        "addCmd":"Agregar un usuario al ticket.",
-        "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
-    },
-    "buttons":{
-        "close":"Cerrar ticket.",
-        "delete":"Eliminar ticket",
-        "reopen":"Re-Abrir ticket",
-        "closeWithReason":"cerrar con razón"
-    },
-    "messages":{
-        "reopenTitle":"¡Ticket Re-Abierto!",
-        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
-        "closedTitle":"¡Ticket cerrado!",
-        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
-        "createdTitle":"¡Ticket creado!",
-        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
-
-        "newTicketDmTitle":"¡Nuevo ticket!",
-        "closedTicketDmTitle":"¡Ticket cerrado!",
-        "deletedTicketDmTitle":"¡Ticket eliminado!",
-        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
-        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
-        "reopenTicketDmTitle":"¡Ticket re-abierto!",
-        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
-        
-        "chooseCategory":"Elije una categoría:",
-        "gettingdeleted":"El ticket se está viendo eliminado...",
-
-        "none":"Ninguna.",
-        "reason":"Razón",
-
-        "deletedby":"eliminado por",
-        "closedby":"cerrado por",
-        "modalreason":"Cúal es la razón para cerrar este ticket?",
-        "chooseATicket": "Elije un ticket"
-    },
-    "transcripts":{
-        "title":"Transcript",
-        "processed":"This transcript is being processed",
-        "wait":"Please wait!",
-        "estimated":"Estimated time",
-        "available":"The transcript is available here"
-    }
+{
+    "errors":{
+        "missingArgsTitle":"¡Argumentos inválidos!",
+        "missingArgsDescription":"Argumento faltante.",
+        "noPermsTitle":"¡Sin permisos!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
+        "chooseFromListTitle":"ID Invalida",
+        "chooseFromListDescription":"Elije una de las ID de abajo:",
+        "boterror":"¡Error del bot!",
+        "notInTicketTitle":"¡No te encuentras en un ticket!",
+        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
+        "ticketDoesntExist":"¡Este ticket no existe!",
+        "roleDoesntExist":"¡Este rol no existe!",
+        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
+        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
+        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!"
+    },
+    "commands":{
+        "userAddedTitle":"Se agregó {0} al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
+        "renameTitle":"Cambió el nombre a {0}!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        "claimTitle":"Este ticket será atendido por {0}",
+        "unclaimTitle":"¡Este ticket ya no está reservado!",
+        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
+
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
+    },
+    "helpMenu":{
+        "title":"Comandos disponibles:",
+        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
+        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
+
+        "msgCmd":"Generar un embed con botones. (Solo admins)",
+        "renameCmd":"Renombrar un ticket. (Sin espacios)",
+        "closeCmd":"Cerrar un ticket.",
+        "deleteCmd":"Eliminar un ticket.",
+        "addCmd":"Agregar un usuario al ticket.",
+        "removeCmd":"Eliminar un usuario del ticket.",
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+    },
+    "buttons":{
+        "close":"Cerrar ticket.",
+        "delete":"Eliminar ticket",
+        "reopen":"Re-Abrir ticket",
+        "closeWithReason":"cerrar con razón"
+    },
+    "messages":{
+        "reopenTitle":"¡Ticket Re-Abierto!",
+        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
+        "closedTitle":"¡Ticket cerrado!",
+        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
+        "createdTitle":"¡Ticket creado!",
+        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
+
+        "newTicketDmTitle":"¡Nuevo ticket!",
+        "closedTicketDmTitle":"¡Ticket cerrado!",
+        "deletedTicketDmTitle":"¡Ticket eliminado!",
+        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
+        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
+        "reopenTicketDmTitle":"¡Ticket re-abierto!",
+        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
+        
+        "chooseCategory":"Elije una categoría:",
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"Ninguna.",
+        "reason":"Razón",
+
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
+    },
+    "transcripts":{
+        "title":"Transcripción",
+        "processed":"La transcripción del ticket está siendo procesada...",
+        "wait":"¡Por favor, espere!",
+        "estimated":"Tiempo estimado",
+        "available":"La transcripción estará disponible aquí"
+    }
 }
\ No newline at end of file
diff --git a/transcriptconfig.json b/transcriptconfig.json
index 9fd2f33..c7c536b 100644
--- a/transcriptconfig.json
+++ b/transcriptconfig.json
@@ -2,6 +2,7 @@
     "sendTranscripts":{
         "enableChannel":false,
         "channel":"transcript channel id",
+        "useHTMLtranscripts":true,
         
         "enableDM":false
     },