⭐️ Support Open Ticket’s growth by starring this repo! ⭐️
❤️ Love Open Ticket? Sponsorships help fuel our HTML transcript servers and future features! ❤️
-
+
---
@@ -33,59 +33,59 @@ The bot is fully translated into 38+ languages and has been battle-tested
### 📌 Features
#### Core Features
-- **Ticket Management** - Close, reopen, delete, claim or pin tickets with ease.
-- **Powerful Commands** - Manage your support system with **30+ commands** for staff & users.
-- **Modal Questions** - Ask users **custom questions** before a ticket is created.
-- **Priorities** - Assign **priority levels** to tickets to highlight urgent requests.
-- **Participants** - Add or remove participants & transfer ownership from one user to another.
-- **Adjustments** - Rename tickets, change ticket types or transfer ownership.
-- **Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits.
-- **Highly Customisable** - Configure **350+ settings** covering appearance and behaviour.
+- **Ticket Management** - Close, reopen, delete, claim or pin tickets with ease.
+- **Powerful Commands** - Manage your support system with **30+ commands** for staff & users.
+- **Modal Questions** - Ask users **custom questions** before a ticket is created.
+- **Priorities** - Assign **priority levels** to tickets to highlight urgent requests.
+- **Participants** - Add or remove participants & transfer ownership from one user to another.
+- **Adjustments** - Rename tickets, change ticket types or transfer ownership.
+- **Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits.
+- **Highly Customisable** - Configure **350+ settings** covering appearance and behaviour.
#### Ticket Automation & Workflows
-- **Unlimited Possibilities** - Create unlimited tickets, panels & question flows.
-- **Autoclose Tickets** - Automatically **close tickets** after predefined conditions.
-- **Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean.
-- **Category Routing** - Move tickets between categories based on claim or close state.
+- **Unlimited Possibilities** - Create unlimited tickets, panels & question flows.
+- **Autoclose Tickets** - Automatically **close tickets** after predefined conditions.
+- **Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean.
+- **Category Routing** - Move tickets between categories based on claim or close state.
#### Transcripts & Insights
-- **HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket.
-- **Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity.
-- **Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions.
+- **HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket.
+- **Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity.
+- **Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions.
#### User Experience
-- **Fully Translated** - Available in **38+ languages**, translated and maintained by the community.
-- **Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals.
-- **Panels** - Create messages with buttons or a dropdown for users to open tickets.
-- **Sub-Panels** - One panel not enough? Use multiple panels to offer more choices.
+- **Fully Translated** - Available in **38+ languages**, translated and maintained by the community.
+- **Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals.
+- **Panels** - Create messages with buttons or a dropdown for users to open tickets.
+- **Sub-Panels** - One panel not enough? Use multiple panels to offer more choices.
#### Plugins & Ecosystem
-- **Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot.
-- **Community Plugins** - Use and share plugins built by the community.
-- **Advanced API** - Build advanced plugins with access to ticket events and internal systems.
-- **Integrations** - Connect Open Ticket with external services to automate workflows across platforms.
-- **Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well.
+- **Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot.
+- **Community Plugins** - Use and share plugins built by the community.
+- **Advanced API** - Build advanced plugins with access to ticket events and internal systems.
+- **Integrations** - Connect Open Ticket with external services to automate workflows across platforms.
+- **Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well.
#### Deployment
-- **Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI.
-- **Scalable & Reliable** - Battle-tested in servers with **100k+ members**.
-- **Private & Secure** - Used by thousands of servers with respect for security & privacy.
-- **Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md)
-- **Docker Support** - Deploy Open Ticket in minutes with Docker containers.
+- **Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI.
+- **Scalable & Reliable** - Battle-tested in servers with **100k+ members**.
+- **Private & Secure** - Used by thousands of servers with respect for security & privacy.
+- **Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md)
+- **Docker Support** - Deploy Open Ticket in minutes with Docker containers.
#### Extend functionality even more with our [pre-made community plugins](#-plugins)!
-> - **Reviews** - Create and manage a support review system for tickets.
-> - **Tags** - Define keywords that automatically trigger predefined responses.
-> - **Reminders** - Create and manage custom reminders for users or staff.
-> - **AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini.
-> - **Channel Display** - Create voice channels that display real-time ticket system statistics.
-> - **Forms** - Build advanced forms for collecting structured information from users.
-> - **Custom Embeds** - Create and send custom embeds via commands.
-> - **Customization Tools** - Additional configuration options for advanced behavior and styling.
-> - **Web Dashboard** - Configure and manage the bot through a remote web dashboard.
-> - **Feedback** - Collect user feedback after ticket deletion using forms.
-> - **SQLite Database** - Use an SQLite backend for improved performance and lightweight storage.
-> - **And more** - Additional community plugins are available and actively expanding.
+> - **Reviews** - Create and manage a support review system for tickets.
+> - **Tags** - Define keywords that automatically trigger predefined responses.
+> - **Reminders** - Create and manage custom reminders for users or staff.
+> - **AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini.
+> - **Channel Display** - Create voice channels that display real-time ticket system statistics.
+> - **Forms** - Build advanced forms for collecting structured information from users.
+> - **Custom Embeds** - Create and send custom embeds via commands.
+> - **Customization Tools** - Additional configuration options for advanced behavior and styling.
+> - **Web Dashboard** - Configure and manage the bot through a remote web dashboard.
+> - **Feedback** - Collect user feedback after ticket deletion using forms.
+> - **SQLite Database** - Use an SQLite backend for improved performance and lightweight storage.
+> - **And more** - Additional community plugins are available and actively expanding.
## ⏱️ Quick Start
> 1. Download the [latest version of Open Ticket](https://github.com/open-discord-bots/open-ticket/releases/latest).
@@ -166,7 +166,7 @@ With the amazing support of our translators, we've been able to translate Open T
## 😎 Hall Of Fame
-
+
## ⭐️ Star History
If you enjoy using Open ticket, **consider starring** our repository.
diff --git a/package.json b/package.json
index e80641c..f5ad4d2 100644
--- a/package.json
+++ b/package.json
@@ -20,8 +20,6 @@
"testsetup": "node index.js --cli --dev-config --dev-database --soft-plugins",
"testnc": "node index.js --no-compile --dev-config --dev-database --soft-plugins",
"tools:mergelang": "bun run .tools/mergeTranslations.js",
- "tools:sponsors": "bun run .tools/createSponsors.ts",
- "tools:contributors": "bun run .tools/createContributors.ts",
"docker:build": ".tools/build-docker.sh djj123dj/open-ticket --no-push"
},
"type": "module",
diff --git a/plugins/example-plugin/README.md b/plugins/example-plugin/README.md
index 0f11476..01cc3ee 100644
--- a/plugins/example-plugin/README.md
+++ b/plugins/example-plugin/README.md
@@ -1,4 +1,4 @@
# Example Plugin
-A simple example of an Open Ticket v4 plugin!
+A basic example plugin for developers that want to create their own plugin.
> Use this plugin as a starter template for all your custom plugins!
\ No newline at end of file
diff --git a/plugins/example-plugin/plugin.json b/plugins/example-plugin/plugin.json
index 2933a4c..e088f27 100644
--- a/plugins/example-plugin/plugin.json
+++ b/plugins/example-plugin/plugin.json
@@ -3,7 +3,7 @@
"id":"example-plugin",
"version":"1.0.0",
"startFile":"index.ts",
- "supportedVersions":["OTv4.0.x","OTv4.1.x","OTv4.2.x"],
+ "supportedVersions":["OTv4.2.x"],
"enabled":false,
"priority":0,
@@ -16,8 +16,8 @@
"details":{
"author":"DJj123dj",
"contributors":[],
- "shortDescription":"A simple template for an Open Ticket v4 plugin!",
- "longDescription":"A simple example of an Open Ticket v4 plugin!",
+ "shortDescription":"A basic example plugin for developers that want to create their own plugin.",
+ "longDescription":"A basic example plugin for developers that want to create their own plugin.",
"imageUrl":"",
"projectUrl":"",
"tags":["template","example","default"]
+
**Ticket Management** - Close, reopen, delete, claim or pin tickets with ease.
-- 
**Powerful Commands** - Manage your support system with **30+ commands** for staff & users.
-- 
**Modal Questions** - Ask users **custom questions** before a ticket is created.
-- 
**Priorities** - Assign **priority levels** to tickets to highlight urgent requests.
-- 
**Participants** - Add or remove participants & transfer ownership from one user to another.
-- 
**Adjustments** - Rename tickets, change ticket types or transfer ownership.
-- 
**Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits.
-- 
**Highly Customisable** - Configure **350+ settings** covering appearance and behaviour.
+- 
**Unlimited Possibilities** - Create unlimited tickets, panels & question flows.
-- 
**Autoclose Tickets** - Automatically **close tickets** after predefined conditions.
-- 
**Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean.
-- 
**Category Routing** - Move tickets between categories based on claim or close state.
+- 
**HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket.
-- 
**Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity.
-- 
**Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions.
+- 
**Fully Translated** - Available in **38+ languages**, translated and maintained by the community.
-- 
**Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals.
-- 
**Panels** - Create messages with buttons or a dropdown for users to open tickets.
-- 
**Sub-Panels** - One panel not enough? Use multiple panels to offer more choices.
+- 
**Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot.
-- 
**Community Plugins** - Use and share plugins built by the community.
-- 
**Advanced API** - Build advanced plugins with access to ticket events and internal systems.
-- 
**Integrations** - Connect Open Ticket with external services to automate workflows across platforms.
-- 
**Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well.
+- 
**Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI.
-- 
**Scalable & Reliable** - Battle-tested in servers with **100k+ members**.
-- 
**Private & Secure** - Used by thousands of servers with respect for security & privacy.
-- 
**Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md)
-- 
**Docker Support** - Deploy Open Ticket in minutes with Docker containers.
+- 
**Reviews** - Create and manage a support review system for tickets.
-> - 
**Tags** - Define keywords that automatically trigger predefined responses.
-> - 
**Reminders** - Create and manage custom reminders for users or staff.
-> - 
**AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini.
-> - 
**Channel Display** - Create voice channels that display real-time ticket system statistics.
-> - 
**Forms** - Build advanced forms for collecting structured information from users.
-> - 
**Custom Embeds** - Create and send custom embeds via commands.
-> - 
**Web Dashboard** - Configure and manage the bot through a remote web dashboard.
-> - 
**Feedback** - Collect user feedback after ticket deletion using forms.
-> - 
**SQLite Database** - Use an SQLite backend for improved performance and lightweight storage.
-> - 
**And more** - Additional community plugins are available and actively expanding.
+> - 
+
## ⭐️ Star History
If you enjoy using Open ticket, **consider starring** our repository.
diff --git a/package.json b/package.json
index e80641c..f5ad4d2 100644
--- a/package.json
+++ b/package.json
@@ -20,8 +20,6 @@
"testsetup": "node index.js --cli --dev-config --dev-database --soft-plugins",
"testnc": "node index.js --no-compile --dev-config --dev-database --soft-plugins",
"tools:mergelang": "bun run .tools/mergeTranslations.js",
- "tools:sponsors": "bun run .tools/createSponsors.ts",
- "tools:contributors": "bun run .tools/createContributors.ts",
"docker:build": ".tools/build-docker.sh djj123dj/open-ticket --no-push"
},
"type": "module",
diff --git a/plugins/example-plugin/README.md b/plugins/example-plugin/README.md
index 0f11476..01cc3ee 100644
--- a/plugins/example-plugin/README.md
+++ b/plugins/example-plugin/README.md
@@ -1,4 +1,4 @@
# Example Plugin
-A simple example of an Open Ticket v4 plugin!
+A basic example plugin for developers that want to create their own plugin.
> Use this plugin as a starter template for all your custom plugins!
\ No newline at end of file
diff --git a/plugins/example-plugin/plugin.json b/plugins/example-plugin/plugin.json
index 2933a4c..e088f27 100644
--- a/plugins/example-plugin/plugin.json
+++ b/plugins/example-plugin/plugin.json
@@ -3,7 +3,7 @@
"id":"example-plugin",
"version":"1.0.0",
"startFile":"index.ts",
- "supportedVersions":["OTv4.0.x","OTv4.1.x","OTv4.2.x"],
+ "supportedVersions":["OTv4.2.x"],
"enabled":false,
"priority":0,
@@ -16,8 +16,8 @@
"details":{
"author":"DJj123dj",
"contributors":[],
- "shortDescription":"A simple template for an Open Ticket v4 plugin!",
- "longDescription":"A simple example of an Open Ticket v4 plugin!",
+ "shortDescription":"A basic example plugin for developers that want to create their own plugin.",
+ "longDescription":"A basic example plugin for developers that want to create their own plugin.",
"imageUrl":"",
"projectUrl":"",
"tags":["template","example","default"]