Tinirau/open-ticket
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Added priority commands (/priority get,set)

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This commit is contained in:
DJj123dj
2025-11-02 18:41:46 +01:00
parent a40a9b8be8
commit 34ed4edede
15 changed files with 222 additions and 19 deletions
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src/actions/pinTicket.ts
+4 -1
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@@ -31,8 +31,11 @@ export const registerActions = async () => {
}
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
const originalName = channel.name
const newName = "📌"+channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket pin","error")
src/actions/renameTicket.ts
+5 -1
View File
@@ -16,9 +16,13 @@ export const registerActions = async () => {
await opendiscord.events.get("onTicketRename").emit([ticket,user,channel,reason])
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(data)
try{
await utilities.timedAwait(channel.setName(data),2500,(err) => {
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket rename","error")
})
}catch(err){
src/actions/unpinTicket.ts
+10 -9
View File
@@ -22,16 +22,17 @@ export const registerActions = async () => {
ticket.get("opendiscord:busy").value = true
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
const originalName = channel.name
if (originalName.startsWith("📌")){
const newName = originalName.replace("📌","");
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket unpin","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
}
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket unpin","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
}
//update ticket message
src/actions/updateTicketPriority.ts
+61
View File
@@ -0,0 +1,61 @@
///////////////////////////////////////
//TICKET TOPIC SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
opendiscord.actions.add(new api.ODAction("opendiscord:update-ticket-priority"))
opendiscord.actions.get("opendiscord:update-ticket-priority").workers.add([
new api.ODWorker("opendiscord:update-ticket-priority",2,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket,newPriority,reason} = params
if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set priority of ticket! Open Ticket doesn't support threads!")
const oldPriority = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value)
await opendiscord.events.get("onTicketPriorityChange").emit([ticket,user,channel,oldPriority,newPriority])
//update ticket
ticket.get("opendiscord:busy").value = true
if (newPriority) ticket.get("opendiscord:priority").value = newPriority.priority
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = newPriority.channelEmoji ?? ""
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket priority update","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-priority",{guild,channel,user,originalName,newName})).message)
}
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:priority-set").build(source,{guild,channel,user,ticket,priority:newPriority,reason})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketPriorityChanged").emit([ticket,user,channel,oldPriority,newPriority])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket} = params
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
const {guild,channel,user,ticket,newPriority} = params
opendiscord.log(user.displayName+" changed the priority of a ticket!","info",[
{key:"user",value:user.username},
{key:"userid",value:user.id,hidden:true},
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"priority",value:newPriority.id.value},
{key:"method",value:source}
])
})
])
}
src/actions/updateTicketTopic.ts
+5 -1
View File
@@ -13,6 +13,9 @@ export const registerActions = async () => {
const {guild,channel,user,ticket,newTopic} = params
if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set topic of ticket! Open Ticket doesn't support threads!")
const oldTopic = ticket.get("opendiscord:topic").value
if (newTopic) await opendiscord.events.get("onTicketTopicChange").emit([ticket,user,channel,oldTopic,newTopic])
//update ticket
ticket.get("opendiscord:busy").value = true
if (newTopic) ticket.get("opendiscord:topic").value = newTopic
@@ -27,7 +30,7 @@ export const registerActions = async () => {
if (generalConfig.data.system.channelTopic.showOptionName) channelTopics.push(ticket.option.get("opendiscord:name").value)
if (generalConfig.data.system.channelTopic.showOptionDescription) channelTopics.push(ticket.option.get("opendiscord:description").value)
if (generalConfig.data.system.channelTopic.showOptionTopic) channelTopics.push(ticket.get("opendiscord:topic").value)
if (generalConfig.data.system.channelTopic.showPriority) channelTopics.push("**Priority:** "+opendiscord.priorities.get("opendiscord:none").renderDisplayName()) //TODO TRANSLATION!!!
if (generalConfig.data.system.channelTopic.showPriority) channelTopics.push("**Priority:** "+opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).renderDisplayName()) //TODO TRANSLATION!!!
if (generalConfig.data.system.channelTopic.showClosed) channelTopics.push("**Status:** "+(closed ? "Closed" : "Opened")) //TODO TRANSLATION!!!
if (generalConfig.data.system.channelTopic.showClaimed) channelTopics.push("**Claimed By:** "+(claimedBy ? discord.userMention(claimedBy) : "No-one")) //TODO TRANSLATION!!!
if (generalConfig.data.system.channelTopic.showPinned) channelTopics.push("**Pinned:** "+(pinned ? "Yes" : "No")) //TODO TRANSLATION!!!
@@ -40,6 +43,7 @@ export const registerActions = async () => {
//reply with new message
if (params.sendMessage && newTopic) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:topic-set").build(source,{guild,channel,user,ticket,topic:newTopic})).message)
ticket.get("opendiscord:busy").value = false
if (newTopic) await opendiscord.events.get("afterTicketTopicChanged").emit([ticket,user,channel,oldTopic,newTopic])
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket} = params