Added priority commands (/priority get,set)

2025-11-02 18:41:46 +01:00
parent a40a9b8be8
commit 34ed4edede
15 changed files with 222 additions and 19 deletions
@@ -0,0 +1,61 @@
+///////////////////////////////////////
+//TICKET TOPIC SYSTEM
+///////////////////////////////////////
+import {opendiscord, api, utilities} from "../index"
+import * as discord from "discord.js"
+
+const generalConfig = opendiscord.configs.get("opendiscord:general")
+
+export const registerActions = async () => {
+    opendiscord.actions.add(new api.ODAction("opendiscord:update-ticket-priority"))
+    opendiscord.actions.get("opendiscord:update-ticket-priority").workers.add([
+        new api.ODWorker("opendiscord:update-ticket-priority",2,async (instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,newPriority,reason} = params
+            if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set priority of ticket! Open Ticket doesn't support threads!")
+
+            const oldPriority = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value)
+            await opendiscord.events.get("onTicketPriorityChange").emit([ticket,user,channel,oldPriority,newPriority])
+
+            //update ticket
+            ticket.get("opendiscord:busy").value = true
+            if (newPriority) ticket.get("opendiscord:priority").value = newPriority.priority
+
+            //rename channel (and give error when crashed)
+            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const priorityEmoji = newPriority.channelEmoji ?? ""
+
+            const originalName = channel.name
+            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
+            try{
+                await utilities.timedAwait(channel.setName(newName),2500,(err) => {
+                    opendiscord.log("Failed to rename channel on ticket priority update","error")
+                })
+            }catch(err){
+                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-priority",{guild,channel,user,originalName,newName})).message)
+            }
+
+            //reply with new message
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:priority-set").build(source,{guild,channel,user,ticket,priority:newPriority,reason})).message)
+            ticket.get("opendiscord:busy").value = false
+            await opendiscord.events.get("afterTicketPriorityChanged").emit([ticket,user,channel,oldPriority,newPriority])
+
+            //update channel topic
+            await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
+        }),
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+            const {guild,channel,user,ticket} = params
+        }),
+        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,newPriority} = params
+
+            opendiscord.log(user.displayName+" changed the priority of a ticket!","info",[
+                {key:"user",value:user.username},
+                {key:"userid",value:user.id,hidden:true},
+                {key:"channel",value:"#"+channel.name},
+                {key:"channelid",value:channel.id,hidden:true},
+                {key:"priority",value:newPriority.id.value},
+                {key:"method",value:source}
+            ])
+        })
+    ])
+}