v3.3 push 7 (added autoclose)

commands/close.js

@@ -44,7 +44,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
+            require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
@@ -84,7 +84,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+            require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/delete.js

@@ -38,7 +38,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
+            require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -76,7 +76,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+            require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())

commands/unclaim.js

@@ -38,9 +38,16 @@ module.exports = () => {
             storage.set("claimData",interaction.channel.id,"false")
             
             const newEmbed = new embed(firstmsg.embeds[0].data)
-                .setFooter(null)
                 .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
 
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
             if (!firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
 
@@ -53,7 +60,7 @@ module.exports = () => {
             log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
             log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            
             APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }) 
@@ -87,9 +94,16 @@ module.exports = () => {
             storage.set("claimData",interaction.channel.id,"false")
             
             const newEmbed = new embed(firstmsg.embeds[0].data)
-                .setFooter(null)
                 .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
 
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
             if (!firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
 
@@ -102,7 +116,6 @@ module.exports = () => {
             log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
             log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
             APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })

config.json

@@ -58,6 +58,11 @@
             "closedCategory":{
                 "enable":false,
                 "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
             }
             
         },

core/checker.js

@@ -261,6 +261,14 @@ exports.checker = async () => {
                 createError("'"+path+"/closedCategory' | there is no closedCategory object!")
             }
 
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
+            }
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")

core/dynamicdatabase/dynamicfiles/database.js

@@ -47,6 +47,17 @@ exports.get = (category,key) => {
     const result = tempresult ? tempresult.value : false
     return result
 }
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
 /**
  * @param {String} category 
  * @param {String} key 

core/dynamicdatabase/storage.js

@@ -1,3 +1,13 @@
+/**
+==================================================================
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
+
 try {
     var db = require("./dynamicfiles/database")
 }catch(err){

core/interactionHandlers/embeds/commands.js

@@ -53,6 +53,21 @@ exports.closeEmbed = (closer,description) => {
     return embd
 }
 
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
 /**
  * 
  * @param {discord.User} deleter 

core/interactionHandlers/handlers/accepted/closing.js

@@ -43,7 +43,6 @@ module.exports = () => {
         }
         if (interaction.message.pinned && interaction.message.author.id == client.user.id){
             const claimdata = storage.get("claimData",interaction.channel.id)
-            console.log(claimdata)
             if (claimdata && claimdata != "false"){
                 interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
             }else{
@@ -67,7 +66,7 @@ module.exports = () => {
         })
 
         interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
         closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -93,7 +93,7 @@ module.exports = () => {
          })
  
          //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
          closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/deleting.js

@@ -52,7 +52,7 @@ module.exports = () => {
 
         await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
         await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker = false
     })
 
@@ -92,7 +92,7 @@ module.exports = () => {
 
         await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
         await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker1 = false
 
     })

core/interactionHandlers/handlers/verifyBars.js

@@ -33,7 +33,17 @@ module.exports = () => {
         try {
             interaction.deferUpdate()
         } catch{}
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE
@@ -54,7 +64,17 @@ module.exports = () => {
         try {
             interaction.deferUpdate()
         } catch{}
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE NO TRANSCRIPT

core/ticketActions/ticketAutoclose.js

@@ -0,0 +1,48 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        const tickets = storage.getCategory("autocloseTickets")
+        if (!tickets) return
+        tickets.forEach(async (t) => {
+            if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                const channel = await client.channels.fetch(t.key,{cache:true})
+                if (!channel || !channel.isTextBased()) return
+
+                const message = (await channel.messages.fetch({limit:10})).first()
+                if (!message) return
+
+                const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                const hoursSLM = secondsSLM/3600
+                
+                if (hoursSLM > t.value){
+                    /**@type {discord.Guild|false} */
+                    const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                    if (!guild) return
+                    const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                    if (!clientMember) return
+
+                    var name = channel.name
+                    var prefix = ""
+                    const tickets = config.options
+                    tickets.forEach((ticket) => {
+                        if (name.startsWith(ticket.channelprefix)){
+                            prefix = ticket.channelprefix
+                        }
+                    })
+
+                    require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                    storage.delete("autocloseTickets",channel.id)
+
+                    channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                }
+        })
+
+    },2000)
+}

core/ticketActions/ticketCloser.js

@@ -18,7 +18,7 @@ const pendingDelete = []
  * @param {Boolean} nomessage
  * @param {String} reason only when closing, not when deleting!
  */
-exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
@@ -69,6 +69,8 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
         storage.delete("userFromChannel",channel.id)
         storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
 
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(async msglist => {

core/ticketActions/ticketOpener.js

@@ -53,13 +53,13 @@ module.exports = () => {
 
             if (interaction.isButton()){
                 try {
-                    if (config.system.answerInEphemeralOnOpen) interaction.deferReply({ephemeral:true})
+                    if (config.system.answerInEphemeralOnOpen) await interaction.deferReply({ephemeral:true})
                 } catch{}
             }else if (interaction.isChatInputCommand()){
-                interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+                await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
             }else if (interaction.isStringSelectMenu()){
                 try {
-                    interaction.deferUpdate()
+                   await interaction.deferUpdate()
                 } catch{}
             }
 
@@ -163,6 +163,7 @@ module.exports = () => {
                     
                 }).then((ticketChannel) => {
                     storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
 
                     const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                     
@@ -171,6 +172,11 @@ module.exports = () => {
                         .setColor(config.color)
                         .setTitle(currentTicketOptions.name)
                         //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
                     if (currentTicketOptions.ticketmessage.length > 0){
                         ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
                     }else{

core/transcriptSystem/oldTranscript.js

@@ -30,11 +30,11 @@ exports.createTranscript = async (messagecollection,channel,backup) => {
             if (msg.content){
                 var content = msg.content
             }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
-                var content = "*this message only has embeds & files**"
+                var content = "*this message only has embeds & files*"
             }else if (msg.embeds.length > 0){
-                var content = "*this message only has embeds**"
+                var content = "*this message only has embeds*"
             }else if (msg.attachments.length > 0){
-                var content = "*this message only has files**"
+                var content = "*this message only has files*"
             }else{
                 var content = "*empty message*"
             }

core/utils/configParser.js

@@ -6,7 +6,7 @@ const l = bot.language
 //==================
 
 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number} }} OTTicketOptions */
 
 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -19,7 +19,7 @@ const l = bot.language
 /**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
 
 //OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}}} OTAllOptions */
 
 //StringOptions
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"} OTTicketStringOptions */

index.js

@@ -300,6 +300,7 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     //core
     require('./core/ticketActions/ticketOpener')()
     require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()
 
     this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
     //InteractionHandlers

language/custom.json

@@ -25,7 +25,7 @@
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"This ticket is claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 

language/english.json

@@ -25,7 +25,7 @@
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"This ticket is claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 

language/french.json

@@ -25,16 +25,16 @@
         "deleteTitle":"Suppression de ce ticket...",
         "reopenTitle":"A rouvert ce ticket!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "unclaimTitle":"Ce ticket n'est pas réclamé!",
-        "changeTitle":"Changed ticket type to {0}!",
+        "changeTitle":"Modification du type de ticket en {0}!",
 
-        "statsTitle":"Here are the stats for {0}!",
+        "statsTitle":"Voici les statistiques pour {0}!",
-        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0}!",
-        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement!",
-        "autocloseWarn":"This only affects inactive tickets!",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs!",
 
-        "goToTicket":"go to ticket",
+        "goToTicket":"Aller au ticket",
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
     },
@@ -50,11 +50,11 @@
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
         "reopenCmd":"Rouvrir un ticket après sa clôture.",
-        "changeCmd":"Change ticket type.",
+        "changeCmd":"Changer le type de ticket.",
-        "claimCmd":"Claim a ticket.",
+        "claimCmd":"Réclamer un billet",
-        "unclaimCmd":"Unclaim a ticket.",
+        "unclaimCmd":"Annuler la réclamation d'un ticket.",
-        "statsCmd":"View ticket stats.",
+        "statsCmd":"Afficher les statistiques des tickets.",
-        "autocloseCmd":"Set timer to automatically close ticket"
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
@@ -80,8 +80,8 @@
 
         "none":"rien",
         "reason":"raison",
-        "createdat":"created at",
+        "createdat":"Créé à",
-        "openedby":"opened by",
+        "openedby":"Ouvert par",
         "deletedby":"supprimé par",
         "closedby":"fermé par",