From 7f3624bceed9a42be5d71f3189f917dc40f51cca Mon Sep 17 00:00:00 2001 From: DJj123dj <80536295+DJj123dj@users.noreply.github.com> Date: Sun, 31 May 2026 18:06:35 +0200 Subject: [PATCH] Update README.md --- README.md | 82 +++++++++++++++++++++++++++---------------------------- 1 file changed, 41 insertions(+), 41 deletions(-) diff --git a/README.md b/README.md index 32c3fbb..19613ac 100644 --- a/README.md +++ b/README.md @@ -33,59 +33,59 @@ The bot is fully translated into 38+ languages and has been battle-tested ### 📌 Features #### Core Features -- **Ticket Management** - Close, reopen, delete, claim or pin tickets with ease. -- **Powerful Commands** - Manage your support system with **30+ commands** for staff & users. -- **Modal Questions** - Ask users **custom questions** before a ticket is created. -- **Priorities** - Assign **priority levels** to tickets to highlight urgent requests. -- **Participants** - Add or remove participants & transfer ownership from one user to another. -- **Adjustments** - Rename tickets, change ticket types or transfer ownership. -- **Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits. -- **Highly Customisable** - Configure **350+ settings** covering appearance and behaviour. +- **Ticket Management** - Close, reopen, delete, claim or pin tickets with ease. +- **Powerful Commands** - Manage your support system with **30+ commands** for staff & users. +- **Modal Questions** - Ask users **custom questions** before a ticket is created. +- **Priorities** - Assign **priority levels** to tickets to highlight urgent requests. +- **Participants** - Add or remove participants & transfer ownership from one user to another. +- **Adjustments** - Rename tickets, change ticket types or transfer ownership. +- **Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits. +- **Highly Customisable** - Configure **350+ settings** covering appearance and behaviour. #### Ticket Automation & Workflows -- **Unlimited Possibilities** - Create unlimited tickets, panels & question flows. -- **Autoclose Tickets** - Automatically **close tickets** after predefined conditions. -- **Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean. -- **Category Routing** - Move tickets between categories based on claim or close state. +- **Unlimited Possibilities** - Create unlimited tickets, panels & question flows. +- **Autoclose Tickets** - Automatically **close tickets** after predefined conditions. +- **Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean. +- **Category Routing** - Move tickets between categories based on claim or close state. #### Transcripts & Insights -- **HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket. -- **Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity. -- **Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions. +- **HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket. +- **Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity. +- **Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions. #### User Experience -- **Fully Translated** - Available in **38+ languages**, translated and maintained by the community. -- **Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals. -- **Panels** - Create messages with buttons or a dropdown for users to open tickets. -- **Sub-Panels** - One panel not enough? Use multiple panels to offer more choices. +- **Fully Translated** - Available in **38+ languages**, translated and maintained by the community. +- **Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals. +- **Panels** - Create messages with buttons or a dropdown for users to open tickets. +- **Sub-Panels** - One panel not enough? Use multiple panels to offer more choices. #### Plugins & Ecosystem -- **Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot. -- **Community Plugins** - Use and share plugins built by the community. -- **Advanced API** - Build advanced plugins with access to ticket events and internal systems. -- **Integrations** - Connect Open Ticket with external services to automate workflows across platforms. -- **Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well. +- **Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot. +- **Community Plugins** - Use and share plugins built by the community. +- **Advanced API** - Build advanced plugins with access to ticket events and internal systems. +- **Integrations** - Connect Open Ticket with external services to automate workflows across platforms. +- **Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well. #### Deployment -- **Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI. -- **Scalable & Reliable** - Battle-tested in servers with **100k+ members**. -- **Private & Secure** - Used by thousands of servers with respect for security & privacy. -- **Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md) -- **Docker Support** - Deploy Open Ticket in minutes with Docker containers. +- **Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI. +- **Scalable & Reliable** - Battle-tested in servers with **100k+ members**. +- **Private & Secure** - Used by thousands of servers with respect for security & privacy. +- **Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md) +- **Docker Support** - Deploy Open Ticket in minutes with Docker containers. #### Extend functionality even more with our [pre-made community plugins](#-plugins)! -> - **Reviews** - Create and manage a support review system for tickets. -> - **Tags** - Define keywords that automatically trigger predefined responses. -> - **Reminders** - Create and manage custom reminders for users or staff. -> - **AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini. -> - **Channel Display** - Create voice channels that display real-time ticket system statistics. -> - **Forms** - Build advanced forms for collecting structured information from users. -> - **Custom Embeds** - Create and send custom embeds via commands. -> - **Customization Tools** - Additional configuration options for advanced behavior and styling. -> - **Web Dashboard** - Configure and manage the bot through a remote web dashboard. -> - **Feedback** - Collect user feedback after ticket deletion using forms. -> - **SQLite Database** - Use an SQLite backend for improved performance and lightweight storage. -> - **And more** - Additional community plugins are available and actively expanding. +> - **Reviews** - Create and manage a support review system for tickets. +> - **Tags** - Define keywords that automatically trigger predefined responses. +> - **Reminders** - Create and manage custom reminders for users or staff. +> - **AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini. +> - **Channel Display** - Create voice channels that display real-time ticket system statistics. +> - **Forms** - Build advanced forms for collecting structured information from users. +> - **Custom Embeds** - Create and send custom embeds via commands. +> - **Customization Tools** - Additional configuration options for advanced behavior and styling. +> - **Web Dashboard** - Configure and manage the bot through a remote web dashboard. +> - **Feedback** - Collect user feedback after ticket deletion using forms. +> - **SQLite Database** - Use an SQLite backend for improved performance and lightweight storage. +> - **And more** - Additional community plugins are available and actively expanding. ## ⏱️ Quick Start > 1. Download the [latest version of Open Ticket](https://github.com/open-discord-bots/open-ticket/releases/latest).