v4.0.0 preparations
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DJj123dj
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# Contributor Covenant Code of Conduct
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## Our Pledge
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We as members, contributors, and leaders pledge to make participation in our
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community a harassment-free experience for everyone, regardless of age, body
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size, visible or invisible disability, ethnicity, sex characteristics, gender
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identity and expression, level of experience, education, socio-economic status,
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nationality, personal appearance, race, religion, or sexual identity
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and orientation.
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We pledge to act and interact in ways that contribute to an open, welcoming,
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diverse, inclusive, and healthy community.
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## Our Standards
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Examples of behavior that contributes to a positive environment for our
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community include:
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* Demonstrating empathy and kindness toward other people
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* Being respectful of differing opinions, viewpoints, and experiences
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* Giving and gracefully accepting constructive feedback
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* Accepting responsibility and apologizing to those affected by our mistakes,
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and learning from the experience
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* Focusing on what is best not just for us as individuals, but for the
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overall community
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Examples of unacceptable behavior include:
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* The use of sexualized language or imagery, and sexual attention or
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advances of any kind
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* Trolling, insulting or derogatory comments, and personal or political attacks
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* Public or private harassment
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* Publishing others' private information, such as a physical or email
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address, without their explicit permission
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* Other conduct which could reasonably be considered inappropriate in a
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professional setting
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## Enforcement Responsibilities
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Community leaders are responsible for clarifying and enforcing our standards of
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acceptable behavior and will take appropriate and fair corrective action in
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response to any behavior that they deem inappropriate, threatening, offensive,
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or harmful.
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Community leaders have the right and responsibility to remove, edit, or reject
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comments, commits, code, wiki edits, issues, and other contributions that are
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not aligned to this Code of Conduct, and will communicate reasons for moderation
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decisions when appropriate.
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## Scope
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This Code of Conduct applies within all community spaces, and also applies when
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an individual is officially representing the community in public spaces.
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Examples of representing our community include using an official e-mail address,
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posting via an official social media account, or acting as an appointed
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representative at an online or offline event.
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## Enforcement
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Instances of abusive, harassing, or otherwise unacceptable behavior may be
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reported to the community leaders responsible for enforcement at
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support@dj-dj.be.
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All complaints will be reviewed and investigated promptly and fairly.
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All community leaders are obligated to respect the privacy and security of the
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reporter of any incident.
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## Enforcement Guidelines
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Community leaders will follow these Community Impact Guidelines in determining
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the consequences for any action they deem in violation of this Code of Conduct:
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### 1. Correction
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**Community Impact**: Use of inappropriate language or other behavior deemed
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unprofessional or unwelcome in the community.
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**Consequence**: A private, written warning from community leaders, providing
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clarity around the nature of the violation and an explanation of why the
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behavior was inappropriate. A public apology may be requested.
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### 2. Warning
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**Community Impact**: A violation through a single incident or series
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of actions.
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**Consequence**: A warning with consequences for continued behavior. No
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interaction with the people involved, including unsolicited interaction with
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those enforcing the Code of Conduct, for a specified period of time. This
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includes avoiding interactions in community spaces as well as external channels
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like social media. Violating these terms may lead to a temporary or
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permanent ban.
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### 3. Temporary Ban
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**Community Impact**: A serious violation of community standards, including
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sustained inappropriate behavior.
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**Consequence**: A temporary ban from any sort of interaction or public
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communication with the community for a specified period of time. No public or
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private interaction with the people involved, including unsolicited interaction
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with those enforcing the Code of Conduct, is allowed during this period.
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Violating these terms may lead to a permanent ban.
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### 4. Permanent Ban
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**Community Impact**: Demonstrating a pattern of violation of community
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standards, including sustained inappropriate behavior, harassment of an
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individual, or aggression toward or disparagement of classes of individuals.
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**Consequence**: A permanent ban from any sort of public interaction within
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the community.
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## Attribution
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This Code of Conduct is adapted from the [Contributor Covenant][homepage],
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version 2.0, available at
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https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
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Community Impact Guidelines were inspired by [Mozilla's code of conduct
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enforcement ladder](https://github.com/mozilla/diversity).
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[homepage]: https://www.contributor-covenant.org
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For answers to common questions about this code of conduct, see the FAQ at
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https://www.contributor-covenant.org/faq. Translations are available at
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https://www.contributor-covenant.org/translations.
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# Contributing
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## Translation
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### Step 1: checking
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1. [Check if the language isn't already in open ticket!](/language/)
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2. Check if the current translation is up-to-date!
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3. Can you edit/write JSON?
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4. [Have you read the documentation?](https://otdocs.dj-dj.be)
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If there is translation missing, you go to the next step!
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### Step 2: translating
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**RULES:**
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- Always upload or create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
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- Don't change anything else, except the translation you are adding!
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- Translations are checked before uploading, so don't write things that aren't specified in the json file
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- Always start translating from `english.json` or `custom.json`! Never from another language.
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If you translate, you need to change 2 files! The first one is required, the other 2 are optional & will be added by us if you don't do it!
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1. add `yourlanguage.json` to the `/language/` directory
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2. add your username to the `_CREDITS` part of `yourlanguage.json`!
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3. add your discord username in the translator table in `README.md`
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### Step 3: waiting
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Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
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## Writing plugins
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We are going to create an official repository for plugins soon!
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But don't worry! You can already write some plugins!
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**RULES:**
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- Always specify the versions that the plugin is compatible with!
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- If extra npm dependencies are needed, then they also need to be specified!
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- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of the original unedited version of Open Ticket!
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## Other versions of contributing
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If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you further!
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<br>
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CONTRIBUTING GUIDELINES - Last updated: 31/5/2024<br>
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© DJdj Development<br><br>
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Website: https://www.dj-dj.be <br>
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Discord: https://discord.dj-dj.be <br>
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Email: support@dj-dj.be <br>
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Documentation: https://otdocs.dj-dj.be
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@@ -1 +0,0 @@
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github: DJj123dj
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@@ -1,37 +0,0 @@
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---
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name: Bug report
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about: Report bugs to help us improve open ticket!
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title: "[BUG] your bug"
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labels: bug
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assignees: DJj123dj
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---
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Device:**
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- Device: [e.g. Macbook pro, raspberry pi, HP Probook]
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- OS: [e.g. MacOS, Ubuntu, Windows,...]
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- Node.js version:
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- Open Ticket Version:
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**Files:**
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Please include the `openticketdebug.txt` file in your report!
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This is a file that we can see what happend!
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**Additional context**
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Add any other context about the problem here.
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---
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name: Plugin
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about: Show your plugin to the developers from open ticket!
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title: "[PLUGIN] your plugin"
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labels: plugin
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assignees: DJj123dj
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---
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**Plugin Name:**
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What's the name of your plugin?
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**Description:**
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Tell a little bit about what the plugin does!
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Also tell how to use the plugin, like if there is additional setup needed!
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**NPM libraries:**
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List all the libraries needed for this plugin to work!
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*The default open ticket libraries are not required!*
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**Author:**
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- github account [e.g. DJj123dj]
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- discord account [e.g. Wumpus#1234]
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**Compatible versions:**
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[e.g. from v2.2.1 until v3.0.1]
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**File:**
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Please attach the plugin file to this issue!
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@@ -1,40 +0,0 @@
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# Security Policy
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## Supported Versions
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Below, you can find a list with the status of every open ticket version. This list will change every update!
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- ✅ Supported **(bugs, errors, discord support, documentation, html transcripts)**
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- 🟧 Deprecated / Partially Supported **(discord support, documentation, html transcripts)**
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- ❌ Fully Deprecated / Not Supported **(sometimes documentation)**
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| Version | Supported | Until |
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|-----------|-----------|-----------------------------|
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| 3.5.8 | ✅ | |
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| 3.5.7 | ✅ | September 2024 |
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| 3.5.6 | 🟧 | September 2024 |
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| < 3.5.6 | ❌ | |
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## Reporting a Vulnerability
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You can report Vulnerabilities, Errors & Bugs using one of the methods below:
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- Create an issue on github
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- Create a ticket in our [discord server](https://discord.dj-dj.be)
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- Report the bug in DM on discord (djj123dj)
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- Email [support@dj-dj.be](mailto:support@dj-dj.be)
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While reporting your problem, please be clear about what the problem is.
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We would like to know the issue in as much detail as possible.
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If possible, try to provide screenshots!
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The `openticketdebug.txt` file would also be handy to upload!<br>
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**Always specify the version of open ticket that you are working with and if you have modified it or not!**
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## Contributing
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Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
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<br>
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SECURITY POLICY - Last updated: 2/8/2024<br>
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© DJdj Development<br><br>
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Website: https://www.dj-dj.be <br>
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Discord: https://discord.dj-dj.be <br>
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Email: support@dj-dj.be <br>
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Open Ticket website: https://openticket.dj-dj.be
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