Open Ticket 3.4.0!

2023-05-19 15:02:09 +02:00
parent 7c7c325307 b27016df2e
commit a2f2c601a5
49 changed files with 1334 additions and 651 deletions
@@ -10,7 +10,7 @@ Support for Open Ticket is only available for the versions specified below!

 | Version | Supported          |
 | ------- | ------------------ |
-| 3.3.3   | :white_check_mark: |
+| 3.4.0   | :white_check_mark: |
 | 3.3.0   | 🟧                |
 | 3.2.2   | 🟧 |
 | < 3.2.2   | :x:                |
@@ -4,7 +4,7 @@ In open ticket **v3.3.3 & below**, there is a bug causing weird looking embeds,

 <img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">

-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.3.3-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.3.3)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.4.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.4.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)

 ### Open Ticket
 Open Ticket is of the most customisable discord ticket bots of all time!
@@ -15,9 +15,9 @@ Take a look at all the features and discover the possibilities!
 ### [Documentation](https://docs.openticket.dj-dj.be/quick-start)

 ## Features
- **🎉 NEW! html transcripts!**
+- **🎉 NEW! html transcripts V2!**
 - 🔒 close, ❌ delete & ✅ re-open tickets
- 🇬🇧 translation in 14 different languages
+- 🇬🇧 translation in 18 different languages
 - 📄 very advanced customisation
 - 🆗 buttons or 🔽 dropdowns!
 - 🆒 plugins
@@ -64,9 +64,12 @@ Translators
 |Turkish       |Hydrâelčhâvø#1575        |
 |Polish        |MKevas#8311              |
 |Slovenian     |n1kkec#5341              |
+|Thai          |Mods HD#0661             |
+|Norwegian     |NoOneNook#0266           |
+|Greek         |ꙅoᴎɒᎸɘƚꙅ#3744             |

 ## links
-current version: _v3.3.3_
+current version: _v3.4.0_
 </br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 </br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)

@@ -23,11 +23,9 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
@@ -42,8 +40,6 @@ module.exports = () => {
        APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    })
-
    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "add") return
@@ -57,11 +53,9 @@ module.exports = () => {

        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
@@ -75,7 +69,4 @@ module.exports = () => {
        APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
       
    })
-
-       
-    })
 }
@@ -12,7 +12,7 @@ const DISABLE = require("../core/api/api.json").disable
 module.exports = () => {
    bot.errorLog.log("debug","COMMANDS: loaded change.js")

-    if (!DISABLE.commands.text.change) client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
        if (!msg.content.startsWith(config.prefix+"change")) return

        if (!msg.guild) return
@@ -21,11 +21,9 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
        const list = []
        config.options.forEach((o) => list.push(o.id))
@@ -54,7 +52,6 @@ module.exports = () => {
        log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
        APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })
-    })

    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
@@ -67,12 +64,9 @@ module.exports = () => {
        }

        await interaction.deferReply()
-        interaction.channel.messages.fetchPinned().then(async (msglist) => {
-            /**@type {discord.Message} */
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
        const list = []
        config.options.forEach((o) => list.push(o.id))
@@ -121,5 +115,4 @@ module.exports = () => {
        log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
        APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
-    })
 }
@@ -26,20 +26,16 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            /**@type {discord.Message} */
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            const hiddendata = hdraw.hiddenData
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            hiddendata.data.push({key:"claimedby",value:claimingUser.id})
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
        storage.set("claimData",msg.channel.id,claimingUser.id)
        
        const newEmbed = new embed(firstmsg.embeds[0].data)
            .setFooter({text:"claimed by: "+msg.author.tag,iconURL:msg.author.displayAvatarURL()})
-                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))

        if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
            firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
@@ -56,7 +52,6 @@ module.exports = () => {
        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
        APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })
-    })

    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
@@ -71,26 +66,27 @@ module.exports = () => {

        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            /**@type {discord.Message} */
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            const hiddendata = hdraw.hiddenData
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            hiddendata.data.push({key:"claimedby",value:user.id})
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
        storage.set("claimData",interaction.channel.id,user.id)
        
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
            const newEmbed = new embed(firstmsg.embeds[0].data)
                .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
-                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))

            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
            }else{
                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
            }
+        })

        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})

@@ -101,5 +97,4 @@ module.exports = () => {
        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
        APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
-    })
 }
@@ -24,13 +24,11 @@ module.exports = () => {
        }
        const reason = tempreason

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})

        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
@@ -51,9 +49,6 @@ module.exports = () => {
        
    })

-        
-    })
-
    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "close") return
@@ -64,13 +59,11 @@ module.exports = () => {

        await interaction.deferReply()

-       interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})

        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
@@ -88,7 +81,5 @@ module.exports = () => {

        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
    })
 }
@@ -21,11 +21,9 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})

@@ -42,8 +40,6 @@ module.exports = () => {

        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
        APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
        
    })

@@ -59,11 +55,9 @@ module.exports = () => {

        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})

@@ -80,7 +74,5 @@ module.exports = () => {

        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
        APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
    })
 }
@@ -23,11 +23,9 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        msg.channel.permissionOverwrites.delete(user.id)
        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
@@ -42,8 +40,6 @@ module.exports = () => {
        APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    })
-
    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "remove") return
@@ -57,11 +53,9 @@ module.exports = () => {

        await interaction.deferReply()

-        await interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        interaction.channel.permissionOverwrites.delete(user.id)
        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
@@ -75,5 +69,4 @@ module.exports = () => {
        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
        APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
-    })
 }
@@ -21,11 +21,9 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)

@@ -50,9 +48,6 @@ module.exports = () => {
        APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-        
-    })
-
    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "rename") return
@@ -65,11 +60,9 @@ module.exports = () => {

        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
        var newname = interaction.options.getString("name")
        var name = interaction.channel.name
@@ -91,5 +84,4 @@ module.exports = () => {

        APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
-    })
 }
@@ -15,13 +15,11 @@ module.exports = () => {
    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"reopen")) return

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})

        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})

@@ -31,19 +29,15 @@ module.exports = () => {
        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
    })

-    })
-
    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "reopen") return

        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

        if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})

@@ -54,7 +48,4 @@ module.exports = () => {
        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
-
-       
-    })
 }
@@ -26,19 +26,20 @@ module.exports = () => {
        const unclaimuser = storage.get("claimData",msg.channel.id)
        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})

+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
        msg.channel.messages.fetchPinned().then(msglist => {
            /**@type {discord.Message} */
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            const hiddendata = hdraw.hiddenData
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
-            hiddendata.data.push({key:"claimedby",value:"false"})
-            storage.set("claimData",msg.channel.id,"false")
            
            const newEmbed = new embed(firstmsg.embeds[0].data)
-                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))

            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
            if (ticketData && ticketData.autoclose.enable){
@@ -81,20 +82,20 @@ module.exports = () => {
        const unclaimuser = storage.get("claimData",interaction.channel.id)
        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})

+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")

        interaction.channel.messages.fetchPinned().then(msglist => {
            /**@type {discord.Message} */
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            const hiddendata = hdraw.hiddenData
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
-            hiddendata.data.push({key:"claimedby",value:"false"})
-            storage.set("claimData",interaction.channel.id,"false")

            const newEmbed = new embed(firstmsg.embeds[0].data)
-                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))

            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
            if (ticketData && ticketData.autoclose.enable){
@@ -64,6 +64,15 @@
            "autoclose":{
                "enable":false,
                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
            }
            
        },
@@ -102,7 +111,7 @@
            "dropdown":false,

            "enableFooter":false,
-            "footer":"Open Ticket v3.3.3 - I'm a footer!",
+            "footer":"Open Ticket v3.4.0 - I'm a footer!",

            "enableFooterImage":false,
            "footerImage":"https://www.example.com/catmemes/cat.png",
@@ -427,7 +427,7 @@ exports.checker = async () => {
    checkType(config.languageFile,"string","languagefile")
    const lf = config.languageFile
    
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")  && !lf.startsWith("thai") && !lf.startsWith("norwegian") && !lf.startsWith("greek")){
        createError("'languagefile' | invalid language, more info in the wiki")
    }

@@ -7,7 +7,6 @@ const log = bot.errorLog.log

 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
-const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
 const mc = config.color
 const permsChecker = require("../../../utils/permisssionChecker")
@@ -32,20 +31,21 @@ module.exports = () => {
            return
        }

+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
        interaction.channel.messages.fetchPinned().then(msglist => {
            /**@type {discord.Message} */
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            const hiddendata = hdraw.hiddenData
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
-            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
-            storage.set("claimData",interaction.channel.id,interaction.user.id)
            
            const newEmbed = new embed(firstmsg.embeds[0].data)
                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
-                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))

            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
@@ -73,26 +73,16 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)

        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
+
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})

-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
-            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
-            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
-            await firstmsg.edit({embeds:[newEmbed]})
-
-            if (!id) return false
-
-        })
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)

    }else if (mode == "close"){
        //close
@@ -143,23 +133,13 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")

        //add ticket adminroles
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                var firstmsg = msglist.find((m => m.author.id == client.user.id))
-                if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                    return channel.send({embeds:[ticketInfoError]})
-                }
-            }

-            if (firstmsg.embeds.length < 1 || !firstmsg.embeds[0].description.includes("OTDATA")) return channel.send({embeds:[ticketInfoError]})
-
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

        if (!ticketData) return
-
        if (ticketData.closedCategory.enable){
            /**@type {discord.CategoryChannel} */
            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
@@ -170,11 +150,7 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
            }
        }

-            /**
-             * @type {String[]}
-             */
-            const ticketadmin = ticketData.adminroles
-            ticketadmin.forEach((role,index) => {
+        ticketData.adminroles.forEach((role,index) => {
            if (!config.adminRoles.includes(role)){
                try {
                    const adminrole = guild.roles.cache.find(r => r.id == role)
@@ -191,7 +167,6 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
                }
            }
        })
-        })

        channel.permissionOverwrites.set(permissionArray)

@@ -207,23 +182,8 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
        

-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
+        //send api event
        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-        })
-
-
    }

    /**
@@ -263,6 +223,9 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
    const deleteHandler = async () => {
        if (deleteRequired){
            pendingDelete.shift()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)
+
            await channel.delete()
        }
    }
@@ -132,12 +132,8 @@ module.exports = () => {
                })

                //add ticket adminroles
-                /**
-                 * @type {String[]}
-                 */
-                const readonlyTicketadmin = currentTicketOptions.readonlyAdminroles
-                if (readonlyTicketadmin){
-                    readonlyTicketadmin.forEach((role,index) => {
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
                            try {
                                const adminrole = guild.roles.cache.find(r => r.id == role)
@@ -180,7 +176,7 @@ module.exports = () => {
                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)

-                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])

                    var ticketEmbed = new discord.EmbedBuilder()
                        //.setAuthor({name:interaction.user.id})
@@ -193,16 +189,19 @@ module.exports = () => {
                    }

                    if (currentTicketOptions.ticketmessage.length > 0){
-                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
-                    }else{
-                        ticketEmbed.setDescription(hiddendata)
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
                    }

                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
                
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
                    ticketChannel.send({
-                        content:"<@"+interaction.member.id+"> @here",
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
                        embeds:[ticketEmbed],
                        components:[closeButton]
                    
@@ -11,6 +11,14 @@ const version = require("../info.json").version
 /**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */


+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
 /**
 * 
 * @param {discord.Guild} guild 
@@ -46,13 +54,9 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
            })

            msg.embeds.forEach((embed) => {
-                if (embed.description){
-                    var desc = bot.hiddenData.removeHiddenData(embed.description).description
-                }else{var desc = false}
-
                embedArray.push({
                    title:embed.title || false,
-                    description:desc,
+                    description:embed.description ? embed.description : false,
                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
                    authortext:(embed.author ? embed.author.name : false),
                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
@@ -0,0 +1,394 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:(emoji.url) ? emoji.url : "",
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.username,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.username.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.username : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.username : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.tag,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:false,
+                image:"https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}
@@ -6,7 +6,7 @@ const tsconfig = bot.tsconfig
 const tsembeds = require("../embeds")
 const tsdb = require("../tsdb")

-/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */

 /**
 * @param {Object} json
@@ -17,12 +17,12 @@ exports.upload = async (json) => {
        const data = encodeURIComponent(JSON.stringify(json))

        try {
-        const res = await axios.get("https://api.transcripts.dj-dj.be/upload?auth=openticketTRANSCRIPT1234&version=1.0.0&data="+data)
+        const res = await axios.post("https://transcripts.dj-dj.be/api/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
        if (res.status != 200) resolve(false)
        
        resolve(res.data)
-        }catch{
-            console.log("failed transcript upload!") 
+        }catch(err){
+            console.log("failed transcript upload!",err.response)
            resolve(false)
        }
    })
@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}
@@ -1,67 +0,0 @@
-{
-    "version":"1.0.0",
-    "otversion":"3.3.3",
-    "style":{
-        "enableCustomBackground":false,
-        "backgroundModus":"color OR image",
-        "backgroundData":"#ffffff OR https://www.example.com/image.png",
-        "titleColor":"#ffffff"
-    },
-    "bot":{
-        "name":"DJdj Support Bot",
-        "id":12345678910,
-        "pfp":"https://www.example.com/image.png"
-    },
-    "ticket":{
-        "name":"support-DJj123dj",
-        "id":12345678910,
-
-        "guildname":"DJdj Development",
-        "guildid":12345678910,
-
-        "creatorname":"DJj123dj#1706",
-        "creatorid":12345678910,
-        "closedbyname":"DJj123dj#1706",
-        "closedbyid":12345678910,
-
-        "closedtime":12345678910,
-        "openedtime":12345678910,
-
-        "messages":1,
-        "files":1
-    },
-    "messages":[
-        {
-            "author":{
-                "name":"DJj123dj#1706",
-                "id":12345678910,
-                "color":"#ffffff",
-                "pfp":"https://www.example.com/image.png"
-            },
-            "content":"string or FALSE",
-            "timestamp":12345678910,
-            "embeds":[
-                {
-                    "title":"string or FALSE",
-                    "description":"string or FALSE",
-                    "authorimg":"https://www.example.com/image.png or FALSE",
-                    "authortext":"string or FALSE",
-                    "footerimg":"https://www.example.com/image.png or FALSE",
-                    "footertext":"string or FALSE",
-                    "color":"#ffffff",
-                    "image":"https://www.example.com/image.png or FALSE",
-                    "thumbnail":"https://www.example.com/image.png or FALSE",
-                    "url":"https://www.example.com/image.png or FALSE"
-                }
-            ],
-            "files":[
-                {
-                    "name":"image.png",
-                    "type":"PNG",
-                    "size":"1MB",
-                    "url":"https://www.example.com/image.png"
-                }
-            ]
-        }
-    ]
-}
@@ -1,3 +1,3 @@
 {
-    "version":"1.0.0"
+    "version":"2"
 }
@@ -14,11 +14,15 @@ const tsdb = require("./tsdb")
 const checkAvailability = async () => {
    if (process.argv.some((v) => v == "--tsoffline")) return true
    const axios = require("axios").default
-    const res = await axios.get("https://transcripts.dj-dj.be/status.txt")
+    try{
+        const res = await axios.get("https://transcripts.dj-dj.be/api/status.json")
        if (!res || !(res.status == 200) || !res.data) return false

-    if ((res.data == "online") || (res.data == "1") || (res.data == "true")) return true
+        if (res.data && res.data["v2"] == "online") return true
        else return false
+    }catch{
+        return false
+    }
 }

 /**
@@ -36,35 +40,54 @@ module.exports = async (messages,guild,channel,user,reason) => {
    const chName = channel.name
    const chId = channel.id
    
-    /**@param {discord.Collection<string, discord.Message<true>>} msglist*/
-    const asyncmanager = async (msglist) => {
-        var firstmsg = msglist.last()
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-        if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-        const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-        const ticketId = hiddendata.data.find(d => d.key == "type")
-
-        const id = hiddendata.data.find(d => d.key == "openerid").value
-        const opentime = new Date(Number(hiddendata.data.find(d => d.key == "createdms").value))
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))

        const ticketopener = client.users.cache.find(u => u.id == id)
        
        if (tsconfig.sendTranscripts.useHTMLtranscripts){
-            const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
                style:{
-                    titleColor:tsconfig.style.titleColor,
-                    enableCustomBackground:tsconfig.style.background.enableCustomBackground,
-                    backgroundModus:tsconfig.style.background.backgroundModus,
-                    backgroundData:tsconfig.style.background.backgroundData
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    }
+                    
                },
                bot:{
                    name:client.user.username,
                    id:client.user.id,
-                    pfp:client.user.displayAvatarURL()
+                    pfp:client.user.displayAvatarURL(),
                },
                ticket:{
                    creatorid:ticketopener.id,
                    creatorname:ticketopener.tag,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
                    openedtime:opentime.getTime(),
                    closedtime:new Date().getTime()
                }
@@ -88,16 +111,17 @@ module.exports = async (messages,guild,channel,user,reason) => {
            if (!TSdata) return false

            if (TSdata.status == "success"){
-                const url = "https://transcripts.dj-dj.be/t/"+TSdata.time+"_"+TSdata.id+".html"
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"

                //calculate estimated time
-                const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
-                const dumpLoopTime = 15000
-                const nextDump = new Date(lastDumpTime+dumpLoopTime)
-                const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow

-                const finaltime = new Date(nextDump.getTime()+processtime)
-                const duration = finaltime.getTime()-new Date().getTime()
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)

                //waiting
                if (tsconfig.sendTranscripts.enableChannel){
@@ -148,5 +172,5 @@ module.exports = async (messages,guild,channel,user,reason) => {
            }
        }
    }
-    asyncmanager(msglist)
+    asyncmanager()
 }
@@ -6,7 +6,7 @@ const l = bot.language
 //==================

 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number} }} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */

 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -22,7 +22,7 @@ const l = bot.language
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */

 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */

@@ -1,68 +1,49 @@
+const storage = require("../../index").storage

-/**@typedef {{type:String,data:[{key:String,value:String}],status:Boolean}} hiddenData */
+/**@typedef {[{key:String,value:String}]} hiddenData */

 /**
 * 
- * @param {String} messageContent 
+ * @param {String} channelid 
 * @returns {hiddenData}
 */

-exports.readHiddenData = (messageContent) => {
-    //ticketdata//type:123|userid:456)
-    if (!messageContent.includes("[ ](https://OTDATA|")) return {type:"",data:[],status:false}
-    const rawhidden = messageContent.split("[ ](https://OTDATA|")[1]
-    const rawhidden2 = rawhidden.split("//")
+exports.readHiddenData = (channelid) => {
+    const content = storage.get("HIDDENDATA",channelid)
+    if (!content) return {type:"",data:[],status:false}

-    const datatype = rawhidden2[0]
-    var rawhiddendata = rawhidden2[1]
-    var rawhiddendataArray = rawhiddendata.split("")
-    rawhiddendataArray.pop()
-
-    rawhiddendata = rawhiddendataArray.join("")
-
-    const splittedData = rawhiddendata.split("|")
-
-    const resultData = []
-    splittedData.forEach((data) => {
-        //   type:123
-        const dataresult = data.split(":")
-
-        resultData.push({key:dataresult[0],value:dataresult[1]})
-    })
-
-    return {type:datatype,data:resultData,status:true}
+    try {
+        return JSON.parse(content)
+    } catch {
+        return []
+    }
 }

 /**
 * 
- * @param {String} type 
+ * @param {String} channelid 
 * @param {[{key:String,value:String}]} data 
- * @returns {String}
+ * @returns {Boolean}
 */
-exports.writeHiddenData = (type,data) => {
-    const dataValues = []
-    data.forEach((d) => {
-        dataValues.push(d.key+":"+d.value)
-    })
-
-    const datastring = dataValues.join("|")
-
-    const result = "[ ](https://OTDATA|"+type+"//"+datastring+")"
-
-    return result
+exports.writeHiddenData = (channelid,data) => {
+    try {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
+        return true
+    } catch {
+        return false
+    }
 }

 /**
 * 
- * @param {String} description
- * @returns {{description:String,hiddenData:hiddenData}}
+ * @param {String} channelid
+ * @returns {Boolean}
 */
-exports.removeHiddenData = (description) => {
-    if (!description.includes("[ ](https://OTDATA|")) return {description:description,hiddenData:[]}
-
-    const hiddenData = this.readHiddenData(description)
-    const splitted = description.split("[ ](https://OTDATA")
-    const original = splitted[0]
-
-    return {description:original,hiddenData:hiddenData}
+exports.deleteHiddenData = (channelid) => {
+    try {
+        storage.delete("HIDDENDATA",channelid)
+        return true
+    } catch {
+        return false
+    }
 }
@@ -188,7 +188,7 @@ exports.liveStatusUploadManager = async (err) => {
                            system:config.system
                        },
                        language:config.languageFile,
-                        version:require("../../package.json").version,
+                        version:"3.4.0",
                        slashcmds:slashMode,
                        transcripts:transcriptMode,
                        plugins:fs.readdirSync("./plugins"),
@@ -28,7 +28,7 @@

    INFORMATION:
    ============
-    Open Ticket v3.3.3  -  © DJdj Development
+    Open Ticket v3.4.0  -  © DJdj Development

    discord: https://discord.dj-dj.be
    website: https://www.dj-dj.be
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"ChilledBroke#9986 & M4#5882",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors": {
        "missingArgsTitle": "قيمة غير صالحة!",
        "missingArgsDescription": "قيمة مفقودة",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"t0miiis#3022",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Neplatny Argument!",
        "missingArgsDescription":"Chybí Argument",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"the_gamer#5095",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors": {
    "missingArgsTitle": "Ugyldigt Argument!",
    "missingArgsDescription": "Manglende Argument",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJj123dj#1706",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Onjuiste parameters!",
        "missingArgsDescription":"Er missen parameters",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Arguments invalides!",
        "missingArgsDescription":"Argument manquant",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"david.#8276 ",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Ungültiges Argument!",
        "missingArgsDescription":"Fehlendes Argument!",
@@ -36,7 +39,7 @@

        "goToTicket":"Geh zu deinem Ticket",
        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
    },
    "helpMenu":{
        "title":"Hilfe Menu:",
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Ποιός είναι ο λόγος για να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Maurizio#0268",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Argomenti non validi!",
        "missingArgsDescription":"Argomenti mancanti",
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"NoOneNook#0266",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"MKevas#8311",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Nieprawidłowe argumenty!",
        "missingArgsDescription":"Brakujący argument",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"QuirAddon#9778",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Argumentos inválidos!",
        "missingArgsDescription":"Argumento ausente",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Argumente Invalide",
        "missingArgsDescription":"Argument Lipsa",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Apexo#0723",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Неверные аргументы!",
        "missingArgsDescription":"Отсутствует аргумент",
@@ -29,12 +32,12 @@
        "unclaimTitle":"Этот тикет никем не взят!",
        "changeTitle":"Изменён тип тикета на {0}!",

-        "statsTitle":"Here are the stats for {0}!",
-        "autocloseTitle":"This ticket will be closed automatically after {0}!",
-        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
-        "autocloseWarn":"This only affects inactive tickets!",
+        "statsTitle":"Здесь статистика для {0}!",
+        "autocloseTitle":"Этот тикет будет закрыт автоматически после {0}!",
+        "autocloseRejectTitle":"Этот тикет больше не будет закрыт автоматически!",
+        "autocloseWarn":"Это касается только неактивных тикетов!",

-        "goToTicket":"go to ticket",
+        "goToTicket":"перейти в тикет",
        "ticketWarning":"embed ниже сообщения!",
        "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
    },
@@ -50,11 +53,11 @@
        "addCmd":"Добавить пользователя в тикет.",
        "removeCmd":"Удалить пользователя из тикета.",
        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
-        "changeCmd":"Change ticket type.",
-        "claimCmd":"Claim a ticket.",
-        "unclaimCmd":"Unclaim a ticket.",
-        "statsCmd":"View ticket stats.",
-        "autocloseCmd":"Set timer to automatically close ticket"
+        "changeCmd":"Поменять тип тикета.",
+        "claimCmd":"Взять тикет.",
+        "unclaimCmd":"Снять тикет.",
+        "statsCmd":"Посмотреть статистику тикета.",
+        "autocloseCmd":"Установить таймер, чтобы автоматически закрыть тикет"
    },
    "buttons":{
        "close":"Закрыть тикет",
@@ -80,8 +83,8 @@

        "none":"отсутствует",
        "reason":"причина",
-        "createdat":"created at",
-        "openedby":"opened by",
+        "createdat":"создан",
+        "openedby":"открыт",
        "deletedby":"удалён",
        "closedby":"закрыт",
        
@@ -90,7 +93,7 @@
    },
    "transcripts":{
        "title":"Транскрипт",
-        "processed":"This transcript is being processed",
+        "processed":"Этот транскрипт находится в процессе обработки",
        "wait":"Пожайлуста подождите!",
        "estimated":"Оценочное время",
        "available":"Транскрипт здесь доступен"
@@ -10,6 +10,7 @@
        "es-ES":"spanish",
        "it":"italian",
        "ru":"russian",
+        "tr": "Türkçe",

        "MISSING":"arabic,portuguese",
        "NOTAVAILABLE":"arabic,portuguese,czech"
@@ -25,7 +26,8 @@
            "fr":"Une liste des commandes.",
            "es-ES":"Una lista de los comandos disponibles.",
            "it":"Una lista di tutti i comandi disponibili.",
-            "ru":"Список доступных команд"
+            "ru":"Список доступных команд",
+            "tr": "Kullanılabilir komutların listesi."
        },
        "message":{
            "en-GB":"Spawn an embed with buttons.",
@@ -37,7 +39,8 @@
            "fr":"Créer un embed avec des boutons.",
            "es-ES":"Genera un embed con botones.",
            "it":"Genera un embed con un pulsante.",
-            "ru":"Создать embed с кнопками"
+            "ru":"Создать embed с кнопками",
+            "tr": "Butonlar ile bir yerleştirme oluşturun."
        },
        "close":{
            "en-GB":"Close a ticket.",
@@ -49,7 +52,8 @@
            "fr":"Fermer un ticket.",
            "es-ES":"Cierra un ticket.",
            "it":"Chiudi un ticket.",
-            "ru":"Закрыть тикет"
+            "ru":"Закрыть тикет",
+            "tr": "Bileti kapat."
        },
        "delete":{
            "en-GB":"Delete a ticket.",
@@ -61,7 +65,8 @@
            "fr":"Supprimer un ticket.",
            "es-ES":"Elimina un ticket.",
            "it":"Elimina un ticket.",
-            "ru":"Удалить тикет"
+            "ru":"Удалить тикет",
+            "tr": "Bileti sil."
        },
        "reopen":{
            "en-GB":"Re-Open a ticket.",
@@ -73,7 +78,8 @@
            "fr":"Re-ouvrir un ticket.",
            "es-ES":"Re-abre un ticket.",
            "it":"Ri-Apri un ticket.",
-            "ru":"Открыть заново тикет"
+            "ru":"Открыть заново тикет",
+            "tr": "Bileti yeniden aç."
        },
        "add":{
            "en-GB":"Add another user to a ticket.",
@@ -85,7 +91,8 @@
            "fr":"Ajouter un utilisateur au ticket.",
            "es-ES":"Agrega otro usuario al ticket.",
            "it":"Aggiungi un membro al ticket",
-            "ru":"Добавить другого пользователя в тикет"
+            "ru":"Добавить другого пользователя в тикет",
+            "tr": "Bilete başka bir kullanıcı ekle."
        },
        "remove":{
            "en-GB":"Remove a user from a ticket.",
@@ -97,7 +104,8 @@
            "fr":"Enlever quelqu’un du ticket.",
            "es-ES":"Elimina otro usuario del ticket.",
            "it":"Rimuovi un membro dal ticket",
-            "ru":"Удалить пользователя из тикета"
+            "ru":"Удалить пользователя из тикета",
+            "tr": "Kullanıcıyı bir biletten kaldır."
        },
        "newticket":{
            "en-GB":"Create a ticket",
@@ -109,7 +117,8 @@
            "fr":"Créer un ticket",
            "es-ES":"Crear un ticket.",
            "it":"Crea un ticket",
-            "ru":"Создать тикет"
+            "ru":"Создать тикет",
+            "tr": "Bilet oluştur"
        },
        "rename":{
            "en-GB":"Rename a ticket channel.",
@@ -121,7 +130,8 @@
            "fr":"Renommer un ticket.",
            "es-ES":"Renombrar un canal de ticket.",
            "it":"Rinomina il canale di un ticket.",
-            "ru":"Переименовать канал тикета"
+            "ru":"Переименовать канал тикета",
+            "tr": "Bilet kanalını yeniden adlandır."
        },
        "claim":{
            "en-GB":"Claim a ticket.",
@@ -133,7 +143,8 @@
            "fr":"  ",
            "es-ES":"  ",
            "it":"  ",
-            "ru":"Взять тикет"
+            "ru":"Взять тикет",
+            "tr":"Bilet talep et."
        },
        "unclaim":{
            "en-GB":"Un-claim a ticket.",
@@ -145,7 +156,8 @@
            "fr":"  ",
            "es-ES":"  ",
            "it":"  ",
-            "ru":"Снять тикет"
+            "ru":"Снять тикет",
+            "tr":"Bileti iptal et."
        },
        "category":{
            "en-GB":"Change ticket type.",
@@ -157,7 +169,8 @@
            "fr":"  ",
            "es-ES":"  ",
            "it":"  ",
-            "ru":"Изменить тип тикета"
+            "ru":"Изменить тип тикета",
+            "tr":"Bilet türünü değiştir."
        }
    }
 }
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"n1kkec#5341",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Napačen argument!",
        "missingArgsDescription":"Argument manka",
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Redactado#1673 & josuens14#5267",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"¡Argumentos inválidos!",
        "missingArgsDescription":"Argumento faltante.",
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Mods HD#0661",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง!",
+        "missingArgsDescription":"อาร์กิวเมนต์ไม่ครบ",
+        "noPermsTitle":"ไม่มีสิทธิ์!",
+        "noPermsDescription":"คุณต้องมีสิทธิ์ ADMINISTRATOR หรืออยู่ในรายชื่อบทบาทที่อนุญาต!",
+        "noPermsDelete":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถลบตั๋วได้!",
+        "chooseFromListTitle":"ID ไม่ถูกต้อง",
+        "chooseFromListDescription":"เลือกหนึ่งใน ID ด้านล่าง:",
+        "boterror":"ข้อผิดพลาดของบอท!",
+        "notInTicketTitle":"คุณไม่ได้อยู่ในตั๋ว!",
+        "notInTicketDescription":"คำสั่งนี้ไม่สามารถทำงานนอกตั๋วได้!",
+        "ticketDoesntExist":"ตั๋วนี้ไม่มีอยู่แล้ว!",
+        "roleDoesntExist":"บทบาทนี้ไม่มีอยู่แล้ว!",
+        "anotherOption":"ตัวเลือกนี้ไม่ใช่ตั๋วแต่เป็นประเภทอื่น!",
+        "maxAmountTitle":"จำนวนสูงสุดแล้ว!",
+        "maxAmountDescription":"คุณได้สร้างตั๋วครบจำนวนที่เราให้สร้างไว้แล้ว\nดังนั้นคุณไม่สามารถสร้างตั๋วใหม่ได้!",
+        "somethingWentWrong":"เกิดข้อผิดพลาดบางอย่าง!\nโปรดลองอีกครั้งในครั้งถัดไป!"
+    },
+    "commands":{
+        "userAddedTitle":"เพิ่ม {0} เข้าสู่ตั๋วนี้แล้ว!",
+        "userRemovedTitle":"นำ {0} ออกจากตั๋วนี้แล้ว!",
+        "renameTitle":"เปลี่ยนชื่อเป็น {0}!",
+        "closeTitle":"ปิดตั๋วนี้!",
+        "deleteTitle":"กำลังลบตั๋วนี้...",
+        "reopenTitle":"เปิดตั๋วนี้ใหม่!",
+    
+        "claimTitle":"ตั๋วนี้ถูกเรียกเก็บโดย {0}",
+        "unclaimTitle":"ไม่มีการเรียกเก็บตั๋วนี้อีกต่อไป!",
+        "changeTitle":"เปลี่ยนประเภทตั๋วเป็น {0}!",
+    
+        "statsTitle":"นี่คือสถิติสำหรับ {0}!",
+        "autocloseTitle":"ตั๋วนี้จะถูกปิดอัตโนมัติหลังจาก {0}!",
+        "autocloseRejectTitle":"ตั๋วนี้จะไม่ถูกปิดอัตโนมัติอีกต่อไป!",
+        "autocloseWarn":"สิ่งนี้มีผลต่อตั๋วที่ไม่มีการเคลื่อนไหว!",
+    
+        "goToTicket":"ไปยังตั๋ว",
+        "ticketWarning":"Embed อยู่ในข้อความข้างล่าง",
+        "maxTicketWarning":"**คำเตือน:** _คุณสามารถสร้างตั๋วได้สูงสุด {0} ตั๋วต่อครั้ง!_"
+    },
+    "helpMenu":{
+        "title":"คำสั่งที่มีอยู่:",
+        "header1":"**ไปที่ {0} เพื่อสร้างตั๋ว!**\n\n",
+        "header2":"**ใช้คำสั่ง `/new` หรือ `/ticket` เพื่อสร้างตั๋ว!**\n\n",
+    
+        "msgCmd":"แสดง Embed พร้อมปุ่ม (สำหรับแอดมินเท่านั้น)",
+        "renameCmd":"เปลี่ยนชื่อตั๋ว (ห้ามมีช่องว่าง)",
+        "closeCmd":"ปิดตั๋ว",
+        "deleteCmd":"ลบตั๋ว",
+        "addCmd":"เพิ่มผู้ใช้เข้าสู่ตั๋ว",
+        "removeCmd":"นำผู้ใช้ออกจากตั๋ว",
+        "reopenCmd":"เปิดตั๋วใหม่หลังจากถูกปิด",
+        "changeCmd":"เปลี่ยนประเภทตั๋ว",
+        "claimCmd":"เรียกเก็บตั๋ว",
+        "unclaimCmd":"ยกเลิกการเรียกเก็บตั๋ว",
+        "statsCmd":"ดูสถิติของตั๋ว",
+        "autocloseCmd":"ตั้งเวลาปิดตั๋วโดยอัตโนมัติ"
+    },
+    "buttons":{
+        "close":"ปิดตั๋ว",
+        "delete":"ลบตั๋ว",
+        "reopen":"เปิดตั๋วใหม่",
+        "closeWithReason":"ปิดตั๋วพร้อมเหตุผล"
+    },
+    "messages":{
+        "closedDescription":"ตอนนี้เฉพาะผู้ดูแลเท่านั้นที่สามารถพูดได้ในตั๋วนี้!\n\n*คลิกที่ปุ่มด้านล่างเพื่อลบหรือเปิดตั๋วใหม่!*",
+        "createdTitle":"สร้างตั๋วแล้ว!",
+        "createdDescription":"ตั๋วของคุณถูกสร้างเรียบร้อยแล้ว คุณจะได้รับการแจ้งเตือนด้วยการพิมพ์ข้อความด้วย @ ตามตั๋วของคุณ!",
+    
+        "newTicketDmTitle":"ตั๋วใหม่!",
+        "closedTicketDmTitle":"ตั๋วถูกปิด!",
+        "deletedTicketDmTitle":"ตั๋วถูกลบ!",
+        "closedTicketDmDescription":"ตั๋วของคุณถูกปิด!",
+        "deletedTicketDmDescription":"ตั๋วของคุณถูกลบ!",
+        "reopenTicketDmTitle":"ตั๋วถูกเปิดใหม่!",
+        "reopenTicketDmDescription":"ตั๋วของคุณถูกเปิดใหม่!",
+    
+        "chooseCategory":"เลือกหมวดหมู่:",
+        "gettingdeleted":"กำลังลบตั๋ว...",
+    
+        "none":"ไม่มี",
+        "reason":"เหตุผล",
+        "createdat":"สร้างเมื่อ",
+        "openedby":"เปิดโดย",
+        "deletedby":"ลบโดย",
+        "closedby":"ปิดโดย",
+    
+        "modalreason":"เหตุผลที่ต้องการปิดตั๋ว?",
+        "chooseATicket": "เลือกตั๋ว"    
+    },
+    "transcripts":{
+        "title":"บันทึกข้อความ",
+        "processed":"กำลังประมวลผลบันทึกข้อความ",
+        "wait":"โปรดรอสักครู่!",
+        "estimated":"เวลาโดยประมาณ",
+        "available":"บันทึกข้อความพร้อมใช้งานที่นี่"    
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Hydrâelčhâvø#1575",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Geçersiz argümanlar!",
        "missingArgsDescription":"Eksik argüman!",
@@ -1,6 +1,6 @@
 {
  "name": "open-ticket",
-  "version": "3.3.3",
+  "version": "3.4.0",
  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
  "main": "index.js",
  "scripts": {
@@ -15,8 +15,7 @@
  "dependencies": {
    "axios": "^0.27.2",
    "chalk": "^5.0.1",
-    "discord.js": "^14.8.0",
-    "node": "^16.10.0"
+    "discord.js": "^14.11.0"
  },
  "repository": {
    "type": "git",
@@ -7,12 +7,26 @@
        "useHTMLtranscripts":true
    },
    "style":{
-        "titleColor":"#F8BA00",
        "background":{
            "enableCustomBackground":false,
-            "backgroundModus":"color OR image",
-            "backgroundData":"#abc123 OR https://www.example.com/image.png"
+            "backgroundModus":"image OR color",
+            "backgroundData":"image url OR hex color (#ffffff)"
            
+        },
+        "header":{
+            "enableCustomHeader":false,
+            "backgroundColor":"#202225",
+            "decoColor":"#F8BA00",
+            "textColor":"#ffffff"
+            
+        },
+        "stats":{
+            "enableCustomStats":false,
+            "backgroundColor":"#202225",
+            "keyTextColor":"#737373",
+            "valueTextColor":"#ffffff",
+            "hideBackgroundColor":"#40444a",
+            "hideTextColor":"#ffffff"
        }
    }
 }