almost the last push for v2.1.0

commands/add.js

@@ -11,7 +11,7 @@ module.exports = () => {
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR")){
+        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
             return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
         }
 
@@ -36,8 +36,8 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return interaction.guild.members.cache.find((m) => m.id == interaction.member.id).roles.cache.has(item)}) == false && permsmember.permissions.has("ADMINISTRATOR")){
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage]})
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
                 return
             }
 

commands/delete.js

@@ -9,6 +9,9 @@ module.exports = () => {
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
+        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
@@ -37,6 +40,12 @@ module.exports = () => {
         if (!interaction.isCommand()) return
         if (interaction.commandName != "delete") return
 
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 

commands/remove.js

@@ -11,7 +11,7 @@ module.exports = () => {
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR")){
+        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
             return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
         }
 
@@ -37,8 +37,8 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return interaction.guild.members.cache.find((m) => m.id == interaction.member.id).roles.cache.has(item)}) == false && permsmember.permissions.has("ADMINISTRATOR")){
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage]})
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
                 return
             }
         

commands/rename.js

@@ -14,8 +14,7 @@ module.exports = () => {
 
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
 
-
+            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR")){
                 return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
             }
             
@@ -55,8 +54,8 @@ module.exports = () => {
             if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
             
             const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return interaction.guild.members.cache.find((m) => m.id == interaction.member.id).roles.cache.has(item)}) == false && permsmember.permissions.has("ADMINISTRATOR")){
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage]})
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
                 return
             }
             

commands/ticket.js

@@ -15,9 +15,9 @@ module.exports = () => {
 
     client.on("messageCreate", msg => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
-            if (config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            
-                msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-                return
+                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
             }
 
             const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
@@ -39,8 +39,8 @@ module.exports = () => {
         if (interaction.commandName != "message") return
 
         const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return interaction.guild.members.cache.find((m) => m.id == interaction.member.id).roles.cache.has(item)}) == false && permsmember.permissions.has("ADMINISTRATOR")){
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage]})
+            interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
             return
         }
 

config.json

@@ -21,6 +21,7 @@
 
         "has@everyoneaccess":false,
         "member_role":"member role (doesn't have access to tickets)",
+        "closeMode":"adminonly|normal",
 
         "enable_transcript":false,
         "enable_DM_transcript":false,

core/checker.js

@@ -188,7 +188,9 @@ exports.checker = async () => {
 
             //category
             checkType(option.category,"string",path+"/category")
+            if (option.category.length > 0){
                 checkDiscord("categoryid",option.category,path+"/category")
+            }
 
             //message
             checkType(option.message,"string",path+"/message")

core/closebuttons.js

@@ -136,6 +136,15 @@ module.exports = () => {
         if (interaction.customId != "closeTicketTrue") return
         
         interaction.deferUpdate()
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        }
+        
         interaction.message.edit({components:[closeRowDisabled]})
 
         /**
@@ -158,6 +167,15 @@ module.exports = () => {
         if (interaction.customId != "closeTicketTrue1") return
         
         interaction.deferUpdate()
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        }
+
         const closedButtonDisabled = new discord.MessageActionRow()
             .addComponents([
                 new discord.MessageButton()
@@ -210,6 +228,12 @@ module.exports = () => {
         
         interaction.deferUpdate()
 
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            return
+        }
+
         /**
          * @type {String}
          */
@@ -250,6 +274,12 @@ module.exports = () => {
         
         interaction.deferUpdate()
 
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            return
+        }
+
         /**
          * @type {String}
          */

core/ticketCloser.js

@@ -15,6 +15,7 @@ const storage = bot.storage
 exports.closeTicket = async (interaction,prefix,mode) => {
     const chalk = await (await import("chalk")).default
     const channelmessages = await interaction.channel.messages.fetch()
+    const channel = interaction.channel
 
     channelmessages.sweep((msgSweep) => {
         return msgSweep.author.id == client.user.id
@@ -42,11 +43,46 @@ exports.closeTicket = async (interaction,prefix,mode) => {
     var enableTranscript = true
 
     if (mode == "delete"){
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        
         interaction.channel.delete()
         log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            if (!firstmsg.embeds[0].author) return false
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
     }else if (mode == "close"){
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        }
+
         var permissionArray = []
         if (!isDatabaseError) permissionArray.push({
             id:getusernameStep1.id,
@@ -98,18 +134,62 @@ exports.closeTicket = async (interaction,prefix,mode) => {
 
         log("system","closed a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
 
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+
     }else if (mode == "deletenotranscript"){
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        
         enableTranscript = false
         interaction.channel.delete()
         log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
     }
 
     if (enableTranscript == true && mode != "deletenotranscript"){
 
         if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages)
+            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
 
             if (fileattachment == false){log("system","internal error: transcript is not created!");return}
         }
@@ -156,7 +236,7 @@ exports.runThis = () => {
             return msgSweep.author.id == client.user.id
         })
 
-        var fileattachment = await require("./transcript").createTranscript(channelmessages)
+        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
 
         if (fileattachment == false){
             log("system","internal error: transcript is not created!")

core/ticketOpener.js

@@ -151,6 +151,7 @@ module.exports = () => {
                     storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
                     
                     var ticketEmbed = new discord.MessageEmbed()
+                        .setAuthor({name:interaction.user.id})
                         .setColor(config.main_color)
                         .setTitle(currentTicketOptions.name)
                     if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)

core/ticketReopener.js

@@ -223,7 +223,23 @@ module.exports = () => {
         })
 
         interaction.channel.permissionOverwrites.set(permissionsArray)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.reopenTicketDmTitle,l.messages.reopenTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
     })
-
-
 }

core/transcript.js

@@ -4,19 +4,54 @@ const client = bot.client
 const config = bot.config
 const l = bot.language
 
+/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
+const getUserInfo = (channel) => {
+    return new Promise((promiseresolve,reject) => {
+        //getID
+        var result = {
+            ticketopener:{
+                discordjsuser:"",
+                id:"/",
+                name:"/"
+            },
+            ticketname:"/"
+        }
+        channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+
+            result.ticketopener.id = id
+
+            const ticketopener = client.users.cache.find(u => u.id == id)
+            const name = ticketopener.tag
+
+            const channelname = channel.name
+
+            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
+        })
+    })
+}
+
 /**
  * 
  * @param {discord.Message[]} messagecollection 
+ * @param {discord.Channel} channel 
  * @returns new `discord.messageAttachment`
  */
 
-exports.createTranscript = async (messagecollection) => {
+exports.createTranscript = async (messagecollection,channel) => {
+    const ticketuserdata = await getUserInfo(channel)
     try {
-        const filearray = ["TRANSCRIPT START:"]
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
+        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
 
         messagecollection.reverse()
 
-
         messagecollection.forEach((msg) => {
             const timestamp = new Date(msg.createdTimestamp)
 
@@ -29,7 +64,7 @@ exports.createTranscript = async (messagecollection) => {
         if (filearray.length < 2) filearray.push("transcript is empty")
         const filestring = filearray.join("\n")
         const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.MessageAttachment(filebuff,"transcript.txt")
+        return new discord.MessageAttachment(filebuff,"transcript_"+ticketuserdata.ticketname+".txt")
     }catch(err){
         console.log("[error] "+err)
         return false

language/custom.json

@@ -64,6 +64,10 @@
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
 
         "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
         "newTranscriptTitle":"A new transcript is here!",
         "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",

language/dutch.json

@@ -30,7 +30,7 @@
         "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
         "deleteTitle":"Verwijder dit ticket!",
         "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
-        "reopenTitle":"Heropen dit ticket ticket!",
+        "reopenTitle":"Heropen dit ticket!",
         "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
@@ -64,6 +64,12 @@
         "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
 
         "newTicketDmTitle":"Nieuw Ticket!",
+        "closedTicketDmTitle":"Ticket Gesloten!",
+        "deletedTicketDmTitle":"Ticket Verwijderd!",
+        "closedTicketDmDescription":"Je ticket is gesloten!",
+        "deletedTicketDmDescription":"Je ticket is verwijderd!",
+        "reopenTicketDmTitle":"Ticket Heropend!",
+        "reopenTicketDmDescription":"Je ticket is heropend!",
         "newTranscriptTitle":"Een nieuw transcript is hier!",
         "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
         "hereIsTheTranscript":"Hier is het transcript:",

language/english.json

@@ -64,6 +64,12 @@
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
 
         "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
         "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",

language/romanian.json

@@ -41,8 +41,8 @@
         "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
         "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
 
-        "msgCmd":"Afiseaza embed-ul cu tickete. (admins only)",
+        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
-        "renameCmd":"Redenumeste un ticket. (no spaces)",
+        "renameCmd":"Redenumeste un ticket. (fara spatii)",
         "closeCmd":"Redenumeste un ticket ticket.",
         "deleteCmd":"Sterge un ticket a ticket.",
         "addCmd":"adauga un utilizator la ticket.",
@@ -64,6 +64,12 @@
         "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
 
         "newTicketDmTitle":"Ticket Nou!",
+        "closedTicketDmTitle":"Ticket închis!",
+        "deletedTicketDmTitle":"Ticket șters!",
+        "closedTicketDmDescription":"Ticket-ul tau este închis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "reopenTicketDmTitle":"Ticket Re-deschis!",
+        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
         "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
         "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
         "hereIsTheTranscript":"Aceasta este copia ticket-ului:",