Added transfer command (/transfer) + new stats

With this command you're able to transfer the ticket ownership to another person in the server.

src/actions/transferTicket.ts

@@ -0,0 +1,154 @@
+///////////////////////////////////////
+//TICKET TRANSFER SYSTEM
+///////////////////////////////////////
+import {opendiscord, api, utilities} from "../index"
+import * as discord from "discord.js"
+
+const generalConfig = opendiscord.configs.get("opendiscord:general")
+
+export const registerActions = async () => {
+    opendiscord.actions.add(new api.ODAction("opendiscord:transfer-ticket"))
+    opendiscord.actions.get("opendiscord:transfer-ticket").workers.add([
+        new api.ODWorker("opendiscord:transfer-ticket",2,async (instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,reason,newCreator} = params
+            if (channel.isThread()) throw new api.ODSystemError("Unable to transfer ticket! Open Ticket doesn't support threads!")
+
+            const oldCreator = await opendiscord.tickets.getTicketUser(ticket,"creator") ?? opendiscord.client.client.user
+            await opendiscord.events.get("onTicketTransfer").emit([ticket,user,channel,oldCreator,newCreator,reason])
+            
+            //update ticket
+            const oldCreatorId = ticket.get("opendiscord:opened-by").value
+            if (oldCreatorId){
+                ticket.get("opendiscord:previous-creators").value.push(oldCreatorId)
+                ticket.get("opendiscord:previous-creators").refreshDatabase()
+            }
+            if (!ticket.get("opendiscord:participants").value.find((p) => p.type == "user" && p.id == newCreator.id)){
+                ticket.get("opendiscord:participants").value.push({type:"user",id:newCreator.id})
+                ticket.get("opendiscord:participants").refreshDatabase()
+            }
+            ticket.get("opendiscord:opened-by").value = newCreator.id
+            if (["user-name","user-nickname","user-id"].includes(ticket.option.get("opendiscord:channel-suffix").value)){
+                const newSuffix = await opendiscord.options.suffix.getSuffixFromOption(ticket.option,newCreator,guild)
+                if (newSuffix) ticket.get("opendiscord:channel-suffix").value = newSuffix
+            }
+
+            //update stats
+            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-transferred",1,"increase")
+            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-transferred",user.id,1,"increase")
+
+            //get new channel properties
+            const channelPrefix = ticket.option.get("opendiscord:channel-prefix").value
+            const channelSuffix = ticket.get("opendiscord:channel-suffix").value
+
+            //handle permissions
+            const permissions: discord.OverwriteResolvable[] = [{
+                type:discord.OverwriteType.Role,
+                id:guild.roles.everyone.id,
+                allow:[],
+                deny:["ViewChannel","SendMessages","ReadMessageHistory"]
+            }]
+            const globalAdmins = opendiscord.configs.get("opendiscord:general").data.globalAdmins
+            const optionAdmins = ticket.option.get("opendiscord:admins").value
+            const readonlyAdmins = ticket.option.get("opendiscord:admins-readonly").value
+
+            globalAdmins.forEach((admin) => {
+                permissions.push({
+                    type:discord.OverwriteType.Role,
+                    id:admin,
+                    allow:["ViewChannel","SendMessages","AddReactions","AttachFiles","SendPolls","ReadMessageHistory","ManageMessages"],
+                    deny:[]
+                })
+            })
+            optionAdmins.forEach((admin) => {
+                if (globalAdmins.includes(admin)) return
+                permissions.push({
+                    type:discord.OverwriteType.Role,
+                    id:admin,
+                    allow:["ViewChannel","SendMessages","AddReactions","AttachFiles","SendPolls","ReadMessageHistory","ManageMessages"],
+                    deny:[]
+                })
+            })
+            readonlyAdmins.forEach((admin) => {
+                if (globalAdmins.includes(admin)) return
+                if (optionAdmins.includes(admin)) return
+                permissions.push({
+                    type:discord.OverwriteType.Role,
+                    id:admin,
+                    allow:["ViewChannel","ReadMessageHistory"],
+                    deny:["SendMessages","AddReactions","AttachFiles","SendPolls"]
+                })
+            })
+            //transfer all old user-participants over to the new ticket (creator & participants)
+            ticket.get("opendiscord:participants").value.forEach((p) => {
+                if (p.type == "user") permissions.push({
+                    type:discord.OverwriteType.Member,
+                    id:p.id,
+                    allow:["ViewChannel","SendMessages","AddReactions","AttachFiles","SendPolls","ReadMessageHistory"],
+                    deny:[]
+                })
+            })
+            try{
+                await channel.permissionOverwrites.set(permissions)
+            }catch{
+                opendiscord.log("Failed to reset channel permissions on ticket transfer!","error")
+            }
+
+            //rename channel (and give error when crashed)
+            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
+            
+            const originalName = channel.name
+            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channelPrefix+channelSuffix)
+            try{
+                await utilities.timedAwait(channel.setName(newName),2500,(err) => {
+                    opendiscord.log("Failed to rename channel on ticket transfer","error")
+                })
+            }catch(err){
+                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-transfer",{guild,channel,user,originalName,newName:newName})).message)
+            }
+
+            //update ticket message
+            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            if (ticketMessage){
+                try{
+                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
+                }catch(e){
+                    opendiscord.log("Unable to edit ticket message on ticket transferring!","error",[
+                        {key:"channel",value:"#"+channel.name},
+                        {key:"channelid",value:channel.id,hidden:true},
+                        {key:"messageid",value:ticketMessage.id},
+                        {key:"option",value:ticket.option.id.value}
+                    ])
+                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
+                }
+            }
+
+            //reply with new message
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transfer-message").build(source,{guild,channel,user,ticket,oldCreator,newCreator,reason})).message)
+            ticket.get("opendiscord:busy").value = false
+            await opendiscord.events.get("afterTicketTransferred").emit([ticket,user,channel,oldCreator,newCreator,reason])
+
+            //update channel topic
+            await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
+        }),
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,newCreator,reason} = params
+        }),
+        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+            const {guild,channel,user,ticket,newCreator} = params
+
+            opendiscord.log(user.displayName+" transferred a ticket to '"+newCreator.displayName+"'!","info",[
+                {key:"user",value:user.username},
+                {key:"userid",value:user.id,hidden:true},
+                {key:"channel",value:"#"+channel.name},
+                {key:"channelid",value:channel.id,hidden:true},
+                {key:"reason",value:params.reason ?? "/"},
+                {key:"method",value:source}
+            ])
+        })
+    ])
+    opendiscord.actions.get("opendiscord:transfer-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
+        //set busy to false in case of crash or cancel
+        params.ticket.get("opendiscord:busy").value = false
+    })
+}

src/builders/embeds.ts

@@ -330,7 +330,7 @@ const errorEmbeds = () => {
         new api.ODWorker("opendiscord:error-channel-rename",0,async (instance,params,source) => {
             const {channel,user,originalName,newName} = params
             
-            const method = (source == "ticket-move" || source == "ticket-pin" || source == "ticket-rename" || source == "ticket-unpin" || source == "ticket-priority") ? source : getMethodFromSource(source)
+            const method = (source == "ticket-move" || source == "ticket-pin" || source == "ticket-rename" || source == "ticket-unpin" || source == "ticket-priority" || source == "ticket-transfer") ? source : getMethodFromSource(source)
 
             instance.setColor(generalConfig.data.system.useRedErrorEmbeds ? "Red" : generalConfig.data.mainColor)
             instance.setTitle(utilities.emojiTitle("❌",lang.getTranslation("errors.titles.channelRename")))
@@ -1353,4 +1353,18 @@ const extraEmbeds = () => {
             instance.setDescription("The current priority of this ticket is **"+priority.renderDisplayName()+"**!") //TODO TRANSLATION!!!
         })
     )
+
+    //TRANSFER MESSAGE
+    embeds.add(new api.ODEmbed("opendiscord:transfer-message"))
+    embeds.get("opendiscord:transfer-message").workers.add(
+        new api.ODWorker("opendiscord:transfer-message",0,async (instance,params,source) => {
+            const {user,oldCreator,newCreator,reason} = params
+
+            instance.setAuthor(user.displayName,user.displayAvatarURL())
+            instance.setColor(generalConfig.data.mainColor)
+            instance.setTitle(utilities.emojiTitle("🔀","Ticket Transferred")) //TODO TRANSLATION!!!
+            instance.setDescription("The ticket ownership has been transferred from "+discord.userMention(oldCreator.id)+" to "+discord.userMention(newCreator.id)+" by "+discord.userMention(user.id)+" successfully!") //TODO TRANSLATION!!!
+            if (reason) instance.addFields({name:lang.getTranslation("params.uppercase.reason")+":",value:"```"+reason+"```"})
+        })
+    )
 }

src/builders/messages.ts

@@ -1102,4 +1102,13 @@ const extraMessages = () => {
             instance.addEmbed(await embeds.getSafe("opendiscord:priority-get").build(source,{guild,channel,user,ticket,priority}))
         })
     )
+
+    //TRANSFER MESSAGE
+    messages.add(new api.ODMessage("opendiscord:transfer-message"))
+    messages.get("opendiscord:transfer-message").workers.add(
+        new api.ODWorker("opendiscord:transfer-message",0,async (instance,params,source) => {
+            const {guild,channel,user,ticket,oldCreator,newCreator,reason} = params
+            instance.addEmbed(await embeds.getSafe("opendiscord:transfer-message").build(source,{guild,channel,user,ticket,oldCreator,newCreator,reason}))
+        })
+    )
 }

src/commands/transfer.ts

@@ -0,0 +1,81 @@
+///////////////////////////////////////
+//TRANSFER COMMAND
+///////////////////////////////////////
+import {opendiscord, api, utilities} from "../index"
+import * as discord from "discord.js"
+
+const generalConfig = opendiscord.configs.get("opendiscord:general")
+
+export const registerCommandResponders = async () => {
+    //TRANSFER COMMAND RESPONDER
+    opendiscord.responders.commands.add(new api.ODCommandResponder("opendiscord:transfer",generalConfig.data.prefix,"transfer"))
+    opendiscord.responders.commands.get("opendiscord:transfer").workers.add([
+        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
+            const permissionMode = generalConfig.data.system.permissions.transfer
+
+            if (permissionMode == "none"){
+                //no permissions
+                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
+                return cancel()
+            }else if (permissionMode == "everyone") return
+            else if (permissionMode == "admin"){
+                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
+                    //no permissions
+                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
+                    return cancel()
+                }else return
+            }else{
+                if (!instance.guild || !instance.member){
+                    //error
+                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
+                    return cancel()
+                }
+                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
+                if (!role){
+                    //error
+                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
+                    return cancel()
+                }
+                if (!role.members.has(instance.member.id)){
+                    //no permissions
+                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
+                    return cancel()
+                }else return
+            }
+        }),
+        new api.ODWorker("opendiscord:transfer",0,async (instance,params,source,cancel) => {
+            const {guild,channel,user} = instance
+            if (!guild){
+                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
+                return cancel()
+            }
+            const ticket = opendiscord.tickets.get(channel.id)
+            if (!ticket || channel.isDMBased()){
+                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
+                return cancel()
+            }
+            //return when busy
+            if (ticket.get("opendiscord:busy").value){
+                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
+                return cancel()
+            }
+
+            const oldCreator = await opendiscord.tickets.getTicketUser(ticket,"creator") ?? opendiscord.client.client.user
+            const newCreator = instance.options.getUser("user",true)
+            const reason = instance.options.getString("reason",false)
+
+            //start transferring ticket ownership
+            await instance.defer(false)
+            await opendiscord.actions.get("opendiscord:transfer-ticket").run(source,{guild,channel,user,ticket,reason,sendMessage:false,newCreator})
+            await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:transfer-message").build(source,{guild,channel,user,ticket,oldCreator,newCreator,reason}))
+        }),
+        new api.ODWorker("opendiscord:logs",-1,(instance,params,source,cancel) => {
+            opendiscord.log(instance.user.displayName+" used the 'transfer' command!","info",[
+                {key:"user",value:instance.user.username},
+                {key:"userid",value:instance.user.id,hidden:true},
+                {key:"channelid",value:instance.channel.id,hidden:true},
+                {key:"method",value:source}
+            ])
+        })
+    ])
+}

src/core/api/defaults/action.ts

@@ -125,6 +125,12 @@ export interface ODActionManagerIds_Default {
         result:{},
         workers:"opendiscord:update-ticket-priority"|"opendiscord:discord-logs"|"opendiscord:logs"
     },
+    "opendiscord:transfer-ticket":{
+        source:"slash"|"text"|"other",
+        params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,newCreator:discord.User,reason:string|null,sendMessage:boolean},
+        result:{},
+        workers:"opendiscord:transfer-ticket"|"opendiscord:discord-logs"|"opendiscord:logs"
+    },
 }
 
 /**## ODActionManager_Default `default_class`

src/core/api/defaults/builder.ts

@@ -239,7 +239,7 @@ export interface ODEmbedManagerIds_Default {
     "opendiscord:error-option-unknown":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-option-unknown"},
     "opendiscord:error-panel-unknown":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-panel-unknown"},
     "opendiscord:error-not-in-guild":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-not-in-guild"},
-    "opendiscord:error-channel-rename":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"ticket-pin"|"ticket-unpin"|"ticket-rename"|"ticket-move"|"ticket-priority"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User,originalName:string,newName:string},workers:"opendiscord:error-channel-rename"},
+    "opendiscord:error-channel-rename":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"ticket-pin"|"ticket-unpin"|"ticket-rename"|"ticket-move"|"ticket-priority"|"ticket-transfer"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User,originalName:string,newName:string},workers:"opendiscord:error-channel-rename"},
     "opendiscord:error-ticket-busy":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-ticket-busy"},
 
     "opendiscord:help-menu":{source:"text"|"slash"|"button"|"other",params:{mode:"slash"|"text",page:number},workers:"opendiscord:help-menu"},
@@ -299,6 +299,7 @@ export interface ODEmbedManagerIds_Default {
     "opendiscord:topic-set":{source:"slash"|"text"|"ticket-action"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,topic:string},workers:"opendiscord:topic-set"},
     "opendiscord:priority-set":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,priority:ODPriorityLevel,reason:string|null},workers:"opendiscord:priority-set"},
     "opendiscord:priority-get":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,priority:ODPriorityLevel},workers:"opendiscord:priority-get"},
+    "opendiscord:transfer-message":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,oldCreator:discord.User,newCreator:discord.User,reason:string|null},workers:"opendiscord:transfer-message"},
 }
 
 /**## ODEmbedManager_Default `default_class`
@@ -375,7 +376,7 @@ export interface ODMessageManagerIds_Default {
     "opendiscord:error-option-unknown":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-option-unknown"},
     "opendiscord:error-panel-unknown":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-panel-unknown"},
     "opendiscord:error-not-in-guild":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-not-in-guild"},
-    "opendiscord:error-channel-rename":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"ticket-pin"|"ticket-unpin"|"ticket-rename"|"ticket-move"|"ticket-priority"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User,originalName:string,newName:string},workers:"opendiscord:error-channel-rename"},
+    "opendiscord:error-channel-rename":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"ticket-pin"|"ticket-unpin"|"ticket-rename"|"ticket-move"|"ticket-priority"|"ticket-transfer"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User,originalName:string,newName:string},workers:"opendiscord:error-channel-rename"},
     "opendiscord:error-ticket-busy":{source:"slash"|"text"|"button"|"dropdown"|"modal"|"other",params:{guild:discord.Guild|null,channel:discord.TextBasedChannel,user:discord.User},workers:"opendiscord:error-ticket-busy"},
     
     "opendiscord:help-menu":{source:"slash"|"text"|"button"|"other",params:{mode:"slash"|"text",page:number},workers:"opendiscord:help-menu"},
@@ -437,6 +438,7 @@ export interface ODMessageManagerIds_Default {
     "opendiscord:topic-set":{source:"slash"|"text"|"ticket-action"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,topic:string},workers:"opendiscord:topic-set"},
     "opendiscord:priority-set":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,priority:ODPriorityLevel,reason:string|null},workers:"opendiscord:priority-set"},
     "opendiscord:priority-get":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,priority:ODPriorityLevel},workers:"opendiscord:priority-get"},
+    "opendiscord:transfer-message":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,oldCreator:discord.User,newCreator:discord.User,reason:string|null},workers:"opendiscord:transfer-message"},
 }
 
 /**## ODMessageManager_Default `default_class`

src/core/api/defaults/client.ts

@@ -52,6 +52,7 @@ export interface ODSlashCommandManagerIds_Default {
     "opendiscord:autodelete":ODSlashCommand,
     "opendiscord:topic":ODSlashCommand,
     "opendiscord:priority":ODSlashCommand,
+    "opendiscord:transfer":ODSlashCommand,
 }
 
 /**## ODSlashCommandManager_Default `default_class`
@@ -125,6 +126,7 @@ export interface ODTextCommandManagerIds_Default {
     "opendiscord:topic-set":ODTextCommand,
     "opendiscord:priority-set":ODTextCommand,
     "opendiscord:priority-get":ODTextCommand,
+    "opendiscord:transfer":ODTextCommand,
 }
 
 /**## ODTextCommandManager_Default `default_class`

src/core/api/defaults/event.ts

@@ -204,8 +204,10 @@ export interface ODEventIds_Default {
     "afterTicketsCleared": ODEvent_Default<(tickets:ODTicket[], clearer:discord.User, channel:discord.GuildTextBasedChannel, filter:ODTicketClearFilter) => ODPromiseVoid>
     "onTicketTopicChange": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldTopic:string, newTopic:string) => ODPromiseVoid>
     "afterTicketTopicChanged": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldTopic:string, newTopic:string) => ODPromiseVoid>
-    "onTicketPriorityChange": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldPriority:ODPriorityLevel, newPriority:ODPriorityLevel) => ODPromiseVoid>
+    "onTicketPriorityChange": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldPriority:ODPriorityLevel, newPriority:ODPriorityLevel, reason:string|null) => ODPromiseVoid>
-    "afterTicketPriorityChanged": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldPriority:ODPriorityLevel, newPriority:ODPriorityLevel) => ODPromiseVoid>
+    "afterTicketPriorityChanged": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldPriority:ODPriorityLevel, newPriority:ODPriorityLevel, reason:string|null) => ODPromiseVoid>
+    "onTicketTransfer": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldCreator:discord.User, newCreator:discord.User, reason:string|null) => ODPromiseVoid>
+    "afterTicketTransferred": ODEvent_Default<(ticket:ODTicket, changer:discord.User, channel:discord.GuildTextBasedChannel, oldCreator:discord.User, newCreator:discord.User, reason:string|null) => ODPromiseVoid>
     
     //roles
     "onRoleLoad": ODEvent_Default<(roles:ODRoleManager) => ODPromiseVoid>

src/core/api/defaults/responder.ts

@@ -46,6 +46,7 @@ export interface ODCommandResponderManagerIds_Default {
     "opendiscord:clear":{source:"slash"|"text",params:{},workers:"opendiscord:permissions"|"opendiscord:clear"|"opendiscord:logs"},
     "opendiscord:topic":{source:"slash"|"text",params:{},workers:"opendiscord:permissions"|"opendiscord:topic"|"opendiscord:logs"},
     "opendiscord:priority":{source:"slash"|"text",params:{},workers:"opendiscord:permissions"|"opendiscord:priority"|"opendiscord:logs"},
+    "opendiscord:transfer":{source:"slash"|"text",params:{},workers:"opendiscord:permissions"|"opendiscord:transfer"|"opendiscord:logs"},
 
     "opendiscord:autoclose":{source:"slash"|"text",params:{},workers:"opendiscord:permissions"|"opendiscord:autoclose"|"opendiscord:logs"},
     "opendiscord:autodelete":{source:"slash"|"text",params:{},workers:"opendiscord:permissions"|"opendiscord:autodelete"|"opendiscord:logs"},

src/core/api/defaults/stat.ts

@@ -60,6 +60,7 @@ export interface ODStatGlobalScopeIds_DefaultGlobal {
     "opendiscord:tickets-claimed":ODBasicStat,
     "opendiscord:tickets-pinned":ODBasicStat,
     "opendiscord:tickets-moved":ODBasicStat,
+    "opendiscord:tickets-transferred":ODBasicStat,
     "opendiscord:users-blacklisted":ODBasicStat,
     "opendiscord:transcripts-created":ODBasicStat,
     "opendiscord:ticket-volume":ODDynamicStat,
@@ -204,6 +205,7 @@ export interface ODStatScopeIds_DefaultUser {
     "opendiscord:tickets-claimed":ODBasicStat,
     "opendiscord:tickets-pinned":ODBasicStat,
     "opendiscord:tickets-moved":ODBasicStat,
+    "opendiscord:tickets-transferred":ODBasicStat,
     "opendiscord:users-blacklisted":ODBasicStat,
     "opendiscord:transcripts-created":ODBasicStat,
     "opendiscord:current-tickets":ODDynamicStat,

src/data/framework/commandLoader.ts

@@ -617,6 +617,29 @@ export const loadAllSlashCommands = async () => {
             //TODO: list (v4.2)
         ]
     }))
+
+    //TRANSFER
+    if (allowedCommands.includes("transfer")) commands.add(new api.ODSlashCommand("opendiscord:transfer",{
+        type:act.ChatInput,
+        name:"transfer",
+        description:"Transfer the ticket ownership from one user to another.", //TODO TRANSLATION!!!
+        contexts:[discord.InteractionContextType.Guild],
+        integrationTypes:[discord.ApplicationIntegrationType.GuildInstall],
+        options:[
+            {
+                name:"user",
+                description:"The user to transfer to.", //TODO TRANSLATION!!!
+                type:acot.User,
+                required:true
+            },
+            {
+                name:"reason",
+                description:lang.getTranslation("commands.reason"),
+                type:acot.String,
+                required:false
+            }
+        ]
+    }))
 }
 
 export const loadAllTextCommands = async () => {
@@ -1169,6 +1192,28 @@ export const loadAllTextCommands = async () => {
         guildPermission:true,
         allowBots:false,
     }))
+
+    //TRANSFER
+    if (allowedCommands.includes("transfer")) commands.add(new api.ODTextCommand("opendiscord:transfer",{
+        name:"transfer",
+        prefix,
+        dmPermission:false,
+        guildPermission:true,
+        allowBots:false,
+        options:[
+            {
+                name:"user",
+                type:"user",
+                required:true
+            },
+            {
+                name:"reason",
+                type:"string",
+                required:false,
+                allowSpaces:true
+            }
+        ]
+    }))
 }
 
 export const loadAllContextMenus = async () => {

src/data/framework/eventLoader.ts

@@ -159,6 +159,8 @@ export const loadAllEvents = () => {
         "afterTicketTopicChanged",
         "onTicketPriorityChange",
         "afterTicketPriorityChanged",
+        "onTicketTransfer",
+        "afterTicketTransferred",
 
         //roles
         "onRoleLoad",

src/data/framework/statLoader.ts

@@ -19,15 +19,16 @@ export const loadAllStats = async () => {
 
     const global = stats.get("opendiscord:global")
     if (global){
-        global.add(new api.ODBasicStat("opendiscord:tickets-created",12,lang.getTranslation("stats.properties.ticketsCreated"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-created",13,lang.getTranslation("stats.properties.ticketsCreated"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-closed",11,lang.getTranslation("stats.properties.ticketsClosed"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-closed",12,lang.getTranslation("stats.properties.ticketsClosed"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-deleted",10,lang.getTranslation("stats.properties.ticketsDeleted"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-deleted",11,lang.getTranslation("stats.properties.ticketsDeleted"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-reopened",9,lang.getTranslation("stats.properties.ticketsReopened"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-reopened",10,lang.getTranslation("stats.properties.ticketsReopened"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-autoclosed",8,lang.getTranslation("stats.properties.ticketsAutoclosed"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-autoclosed",9,lang.getTranslation("stats.properties.ticketsAutoclosed"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-autodeleted",7,"Tickets Autodeleted",0)) //TODO TRANSLATION!!!
+        global.add(new api.ODBasicStat("opendiscord:tickets-autodeleted",8,"Tickets Autodeleted",0)) //TODO TRANSLATION!!!
-        global.add(new api.ODBasicStat("opendiscord:tickets-claimed",6,lang.getTranslation("stats.properties.ticketsClaimed"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-claimed",7,lang.getTranslation("stats.properties.ticketsClaimed"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-pinned",5,lang.getTranslation("stats.properties.ticketsPinned"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-pinned",6,lang.getTranslation("stats.properties.ticketsPinned"),0))
-        global.add(new api.ODBasicStat("opendiscord:tickets-moved",4,lang.getTranslation("stats.properties.ticketsMoved"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-moved",5,lang.getTranslation("stats.properties.ticketsMoved"),0))
+        global.add(new api.ODBasicStat("opendiscord:tickets-transferred",4,"Tickets Transferred",0)) //TODO TRANSLATION!!!
         global.add(new api.ODBasicStat("opendiscord:users-blacklisted",3,lang.getTranslation("stats.properties.usersBlacklisted"),0))
         global.add(new api.ODBasicStat("opendiscord:transcripts-created",2,lang.getTranslation("stats.properties.transcriptsCreated"),0))
         global.add(new api.ODDynamicStat("opendiscord:ticket-volume",1,() => {
@@ -71,13 +72,14 @@ export const loadAllStats = async () => {
             if (permissions.type == "support") return lang.getTranslation("params.uppercase.role")+": 💬 `Support Team`" //TODO TRANSLATION!!!
             else return lang.getTranslation("params.uppercase.role")+": 👤 `Member`" //TODO TRANSLATION!!!
         }))
-        user.add(new api.ODBasicStat("opendiscord:tickets-created",9,lang.getTranslation("stats.properties.ticketsCreated"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-created",10,lang.getTranslation("stats.properties.ticketsCreated"),0))
-        user.add(new api.ODBasicStat("opendiscord:tickets-closed",8,lang.getTranslation("stats.properties.ticketsClosed"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-closed",9,lang.getTranslation("stats.properties.ticketsClosed"),0))
-        user.add(new api.ODBasicStat("opendiscord:tickets-deleted",7,lang.getTranslation("stats.properties.ticketsDeleted"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-deleted",8,lang.getTranslation("stats.properties.ticketsDeleted"),0))
-        user.add(new api.ODBasicStat("opendiscord:tickets-reopened",6,lang.getTranslation("stats.properties.ticketsReopened"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-reopened",7,lang.getTranslation("stats.properties.ticketsReopened"),0))
-        user.add(new api.ODBasicStat("opendiscord:tickets-claimed",5,lang.getTranslation("stats.properties.ticketsClaimed"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-claimed",6,lang.getTranslation("stats.properties.ticketsClaimed"),0))
-        user.add(new api.ODBasicStat("opendiscord:tickets-pinned",4,lang.getTranslation("stats.properties.ticketsPinned"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-pinned",5,lang.getTranslation("stats.properties.ticketsPinned"),0))
-        user.add(new api.ODBasicStat("opendiscord:tickets-moved",3,lang.getTranslation("stats.properties.ticketsMoved"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-moved",4,lang.getTranslation("stats.properties.ticketsMoved"),0))
+        user.add(new api.ODBasicStat("opendiscord:tickets-transferred",3,"Tickets Transferred",0)) //TODO TRANSLATION!!!
         user.add(new api.ODBasicStat("opendiscord:users-blacklisted",2,lang.getTranslation("stats.properties.usersBlacklisted"),0))
         user.add(new api.ODBasicStat("opendiscord:transcripts-created",1,lang.getTranslation("stats.properties.transcriptsCreated"),0))
         user.add(new api.ODDynamicStat("opendiscord:current-tickets",0,async (scopeId,guild,channel,user) => {

src/index.ts

@@ -673,6 +673,7 @@ const main = async () => {
         await (await import("./commands/autodelete.js")).registerCommandResponders()
         await (await import("./commands/topic.js")).registerCommandResponders()
         await (await import("./commands/priority.js")).registerCommandResponders()
+        await (await import("./commands/transfer.js")).registerCommandResponders()
     }
     await opendiscord.events.get("onCommandResponderLoad").emit([opendiscord.responders.commands,opendiscord.responders,opendiscord.actions])
     await opendiscord.events.get("afterCommandRespondersLoaded").emit([opendiscord.responders.commands,opendiscord.responders,opendiscord.actions])
@@ -761,6 +762,7 @@ const main = async () => {
         await (await import("./actions/clearTickets.js")).registerActions()
         await (await import("./actions/updateTicketTopic.js")).registerActions()
         await (await import("./actions/updateTicketPriority.js")).registerActions()
+        await (await import("./actions/transferTicket.js")).registerActions()
     }
     await opendiscord.events.get("onActionLoad").emit([opendiscord.actions])
     await opendiscord.events.get("afterActionsLoaded").emit([opendiscord.actions])