Merge branch 'dev-v4.2' into pr/208

.docs/createDocs.js

@@ -1,328 +0,0 @@
-//@ts-check
-const fs = require("fs")
-
-/*////// OT DOCS GENERATOR ////////
-What does this file do?:
-Well, this file will parse the result returned from typedoc (the documentation generator).
-The resulting file will then be used in the OT Docs markdown generator to generate the Open Ticket API Reference.
-
-In short:
-This file generates the documentation for Open Ticket :)
-
-Contributing:
-If you want to contribute to the Open Ticket Docs, please run the following command:
-
-> npm run docs
-
-This will give you a "result.json" file which can then be used in the OT Docs.
-Further instructions can be found there.
-/////////////////////////////////*/
-
-if (!fs.existsSync(".docs/typedoc-result.json")){
-    console.log("Unable to generate documentation! Run typedoc first!")
-    process.exit(1)
-}
-const result = JSON.parse(fs.readFileSync(".docs/typedoc-result.json").toString())
-const availableElements = []
-const skipElementNames = [
-    "#opendiscord-types"
-]
-
-const handleFunction = (memberType) => {
-    if (!memberType || !memberType.signatures || !Array.isArray(memberType.signatures)) return {type:"unknown"}
-    
-    //try to get signature
-    let signature = memberType.signatures.find((s) => !s.typeParameters)
-    if (!signature) signature = memberType.signatures[0]
-    if (!signature) return {type:"unknown"}
-
-    //try to get comment
-    let comment = signature.comment
-    if (!comment) comment = memberType.signatures.find((s) => s.comment)?.comment
-    if (!comment) comment = null
-
-    const signatureInherited = signature.flags.isInherited ? true : false
-    const signatureComment = comment ? comment.summary?.map((c) => c.text).join("") : null
-    const signatureParameters = signature.parameters?.map((p) => {
-        return {name:p.name,details:handleType(p.type)}
-    }) ?? []
-    const signatureReturns = handleType(signature.type)
-
-    return {type:"function",inherited:signatureInherited,comment:signatureComment,parameters:signatureParameters,returns:signatureReturns}
-}
-
-const handleObject = (memberType) => {
-    if (!memberType || !memberType.children || !Array.isArray(memberType.children)) return {type:"unknown"}
-    const propertyIds = memberType.groups?.find((g) => g.title == "Properties")?.children ?? []
-    const methodIds = memberType.groups?.find((g) => g.title == "Methods")?.children ?? []
-
-    const objectChildren = []
-    for (const member of (memberType.children ?? [])){
-        const memberName = member.name
-        const memberType = propertyIds.includes(member.id) ? "property" : methodIds.includes(member.id) ? "method" : "other"
-        let memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
-        
-        const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
-        let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
-
-        let memberDetails = null
-        if (memberType == "property"){
-            //INTERFACE => PROPERTY
-            memberDetails = handleType(member.type)
-        }else if (memberType == "method"){
-            //INTERFACE => METHOD
-            memberDetails = handleFunction(member)
-            memberComment = memberDetails.comment
-        }
-
-        objectChildren.push({
-            type:memberType,
-            name:memberName,
-            comment:memberComment,
-            source:memberSource,
-            details:memberDetails
-        })
-    }
-    return {type:"object",children:objectChildren}
-}
-
-const handleType = (memberType) => {
-    if (!memberType || !memberType.type) return {type:"unknown"}
-    else if (memberType.type == "intrinsic") return {type:"primitive",name:memberType.name}
-    else if (memberType.type == "array") return {type:"array",child:handleType(memberType.elementType)}
-    else if (memberType.type == "union") return {type:"union",children:memberType.types.map((t) => handleType(t))}
-    else if (memberType.type == "intersection") return {type:"intersection",children:memberType.types.map((t) => handleType(t))}
-    else if (memberType.type == "reference"){
-        const referenceTypeArguments = (memberType.typeArguments) ? memberType.typeArguments.map((ta) => handleType(ta)) : null
-        let referenceType = availableElements.find((el) => el.name == memberType.name)?.type ?? null
-
-        if (referenceType){
-            //member is known type (from Open Ticket)
-            return {type:"reference",name:memberType.name,target:referenceType,typeArguments:referenceTypeArguments}
-        }else if (memberType.package){
-            //member is type from node.js or another package
-            if (memberType.package == "typescript") return {type:"internal",name:memberType.name,typeArguments:referenceTypeArguments}
-            if (memberType.package == "open-ticket" && memberType.refersToTypeParameter) return {type:"typeParam",name:memberType.name,typeArguments:referenceTypeArguments}
-            else return {type:"external",package:memberType.package,name:memberType.name,typeArguments:referenceTypeArguments}
-        }else return {type:"unknown"}
-    }
-    else if (memberType.type == "literal") return {type:"literal",name:(typeof memberType.value == "string") ? JSON.stringify(memberType.value) : String(memberType.value)}
-    else if (memberType.type == "typeOperator"){
-        if (memberType.operator == "keyof") return {type:"keyof",child:handleType(memberType.target)}
-        else if (memberType.operator == "readonly") return {type:"readonly",child:handleType(memberType.target)}
-        else if (memberType.operator == "unique") return {type:"unique",child:handleType(memberType.target)}
-    }
-    else if (memberType.type == "conditional") return {type:"conditional",checker:handleType(memberType.checkType),extends:handleType(memberType.extendsType),trueValue:handleType(memberType.trueType),falseValue:handleType(memberType.falseType)}
-    else if (memberType.type == "indexedAccess") return {type:"index",index:handleType(memberType.indexType),object:handleType(memberType.objectType)}
-    else if (memberType.type == "mapped") return {type:"mapped",parameterName:memberType.parameter,parameter:handleType(memberType.parameterType),template:handleType(memberType.templateType)}
-    else if (memberType.type == "optional") return {type:"optional",child:handleType(memberType.elementType)}
-    else if (memberType.type == "predicate") return {type:"predicate",name:memberType.name,target:handleType(memberType.targetType)}
-    else if (memberType.type == "query") return {type:"query",target:handleType(memberType.queryType)}
-    else if (memberType.type == "rest") return {type:"rest",child:handleType(memberType.elementType)}
-    else if (memberType.type == "tuple") return {type:"tuple",children:memberType.elements.map((t) => handleType(t))}
-    else if (memberType.type == "templateLiteral") return {type:"template",head:memberType.head,tails:memberType.tail.map((t) => {
-        return {element:handleType(t[0]),text:t[1]}
-    })}
-    else if (memberType.type == "reflection" && memberType.declaration && memberType.declaration.signatures && memberType.declaration.signatures[0]){
-        return handleFunction(memberType.declaration)
-    }
-    else if (memberType.type == "reflection"){
-        return handleObject(memberType.declaration)
-    }
-    else return {type:"unknown"}
-}
-
-for (const file of result.children){
-    const classIds = file.groups?.find((g) => g.title == "Classes")?.children ?? []
-    const interfaceIds = file.groups?.find((g) => g.title == "Interfaces")?.children ?? []
-    const typeIds = file.groups?.find((g) => g.title == "Type Aliases")?.children ?? []
-    const enumIds = file.groups?.find((g) => g.title == "Enumerations")?.children ?? []
-    const varIds = file.groups?.find((g) => g.title == "Variables")?.children ?? []
-    const funcIds = file.groups?.find((g) => g.title == "Functions")?.children ?? []
-
-    for (const declaration of file.children){
-        const declarationName = declaration.name
-        const declarationType = classIds.includes(declaration.id) ? "class" : interfaceIds.includes(declaration.id) ? "interface" : typeIds.includes(declaration.id) ? "type" : enumIds.includes(declaration.id) ? "enum" : varIds.includes(declaration.id) ? "variable" : funcIds.includes(declaration.id) ? "function" : "other"
-        availableElements.push({name:declarationName,type:declarationType})
-    }
-}
-
-const exported = []
-for (const file of result.children){
-    const classIds = file.groups?.find((g) => g.title == "Classes")?.children ?? []
-    const interfaceIds = file.groups?.find((g) => g.title == "Interfaces")?.children ?? []
-    const typeIds = file.groups?.find((g) => g.title == "Type Aliases")?.children ?? []
-    const enumIds = file.groups?.find((g) => g.title == "Enumerations")?.children ?? []
-    const varIds = file.groups?.find((g) => g.title == "Variables")?.children ?? []
-    const funcIds = file.groups?.find((g) => g.title == "Functions")?.children ?? []
-
-    for (const declaration of (file.children ?? [])){
-        const declarationName = declaration.name
-        if (skipElementNames.includes(declarationName)) continue
-
-        const declarationType = classIds.includes(declaration.id) ? "class" : interfaceIds.includes(declaration.id) ? "interface" : typeIds.includes(declaration.id) ? "type" : enumIds.includes(declaration.id) ? "enum" : varIds.includes(declaration.id) ? "variable" : funcIds.includes(declaration.id) ? "function" : "other"
-        const declarationTypeParams = (declaration.typeParameters) ? declaration.typeParameters.map((tp) => {
-            return {name:tp.name,type:handleType(tp.type)}
-        }) : null
-        const declarationComment = declaration.comment?.summary?.map((c) => c.text).join("") ?? null
-        const declarationConstant = declaration.flags.isConst ? true : false
-        
-        const rawDeclarationSource = declaration.sources ? (declaration.sources[0] ?? null) : null
-        const declarationSource = rawDeclarationSource ? rawDeclarationSource.fileName+":"+rawDeclarationSource.line+":"+rawDeclarationSource.character : null
-
-        const declarationChildren = []
-        if (declarationType == "class"){
-            //CLASS
-            const constructorIds = declaration.groups?.find((g) => g.title == "Constructors")?.children ?? []
-            const propertyIds = declaration.groups?.find((g) => g.title == "Properties")?.children ?? []
-            const methodIds = declaration.groups?.find((g) => g.title == "Methods")?.children ?? []
-
-            for (const member of (declaration.children ?? [])){
-                const memberName = member.name
-                const memberType = constructorIds.includes(member.id) ? "constructor" : propertyIds.includes(member.id) ? "property" : methodIds.includes(member.id) ? "method" : "other"
-                let memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
-                
-                const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
-                let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
-
-                const memberInherited = member.flags.isInherited ? true : false
-                const memberStatic = member.flags.isStatic ? true : false
-                const memberProtected = member.flags.isProtected ? true : false
-                const memberOptional = member.flags.isOptional ? true : false
-                const memberReadonly = member.flags.isReadonly ? true : false
-
-                let memberDetails = null
-                if (memberType == "property"){
-                    //CLASS => PROPERTY
-                    memberDetails = handleType(member.type)
-
-                }else if (memberType == "method"){
-                    //CLASS => METHOD
-                    memberDetails = handleFunction(member)
-                    memberComment = memberDetails.comment
-                    
-                }else if (memberType == "constructor"){
-                    //CLASS => CONSTRUCTOR
-                    memberDetails = handleFunction(member)
-                    memberComment = memberDetails.comment
-                }
-
-                declarationChildren.push({
-                    type:memberType,
-                    name:memberName,
-                    comment:memberComment,
-                    source:memberSource,
-                    details:memberDetails,
-                    inherited:memberInherited,
-                    static:memberStatic,
-                    protected:memberProtected,
-                    optional:memberOptional,
-                    readonly:memberReadonly
-                })
-            }
-        }else if (declarationType == "interface"){
-            //INTERFACE
-            const propertyIds = declaration.groups?.find((g) => g.title == "Properties")?.children ?? []
-            const methodIds = declaration.groups?.find((g) => g.title == "Methods")?.children ?? []
-
-            for (const member of (declaration.children ?? [])){
-                const memberName = member.name
-                const memberType = propertyIds.includes(member.id) ? "property" : methodIds.includes(member.id) ? "method" : "other"
-                let memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
-                
-                const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
-                let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
-
-                const memberInherited = member.flags.isInherited ? true : false
-                const memberStatic = member.flags.isStatic ? true : false
-                const memberProtected = member.flags.isProtected ? true : false
-                const memberOptional = member.flags.isOptional ? true : false
-                const memberReadonly = member.flags.isReadonly ? true : false
-
-                let memberDetails = null
-                if (memberType == "property"){
-                    //INTERFACE => PROPERTY
-                    memberDetails = handleType(member.type)
-                }else if (memberType == "method"){
-                    //INTERFACE => METHOD
-                    memberDetails = handleFunction(member)
-                    memberComment = memberDetails.comment
-                }
-
-                declarationChildren.push({
-                    type:memberType,
-                    name:memberName,
-                    comment:memberComment,
-                    source:memberSource,
-                    details:memberDetails,
-                    inherited:memberInherited,
-                    static:memberStatic,
-                    protected:memberProtected,
-                    optional:memberOptional,
-                    readonly:memberReadonly
-                })
-            }
-        }else if (declarationType == "type"){
-            //TYPE
-            declarationChildren.push(handleType(declaration.type))
-        }else if (declarationType == "enum"){
-            //ENUM
-            const enumerableIds = declaration.groups?.find((g) => g.title == "Enumeration Members")?.children ?? []
-
-            for (const member of (declaration.children ?? [])){
-                const memberName = member.name
-                const memberType = enumerableIds.includes(member.id) ? "enumerable" : "other"
-                const memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
-                
-                const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
-                let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
-
-                let memberDetails = null
-                if (memberType == "enumerable"){
-                    //ENUM => ENUMERABLE
-                    memberDetails = handleType(member.type)
-                }
-
-                const memberInherited = member.flags.isInherited ? true : false
-                const memberStatic = member.flags.isStatic ? true : false
-                const memberProtected = member.flags.isProtected ? true : false
-                const memberOptional = member.flags.isOptional ? true : false
-                const memberReadonly = member.flags.isReadonly ? true : false
-
-                declarationChildren.push({
-                    type:memberType,
-                    name:memberName,
-                    comment:memberComment,
-                    source:memberSource,
-                    details:memberDetails,
-                    inherited:memberInherited,
-                    static:memberStatic,
-                    protected:memberProtected,
-                    optional:memberOptional,
-                    readonly:memberReadonly
-                })
-            }
-        }else if (declarationType == "variable"){
-            //VARIABLE
-            declarationChildren.push(handleType(declaration.type))
-
-        }else if (declarationType == "function"){
-            //FUNCTION
-            declarationChildren.push(handleFunction(declaration))
-            
-        }
-
-        exported.push({
-            type:declarationType,
-            name:declarationName,
-            comment:declarationComment,
-            constant:declarationConstant,
-            source:declarationSource,
-            children:declarationChildren,
-            typeParams:declarationTypeParams
-        })
-    }
-}
-
-fs.writeFileSync(".docs/result.json",JSON.stringify(exported,null,"\t"))
-fs.rmSync(".docs/typedoc-result.json")

.docs/typedoc-config.json

@@ -1,13 +0,0 @@
-{
-    "$schema": "https://typedoc.org/schema.json",
-    "entryPoints": [
-        "../src/core/api/modules/",
-        "../src/core/api/defaults/",
-        "../src/core/api/openticket/",
-        "../src/core/api/main.ts",
-        "../src/core/startup/init.ts",
-    ],
-    "entryPointStrategy": "expand",
-    "json": "./typedoc-result.json",
-    "basePath": "../"
-}

.github/CONTRIBUTING.md

@@ -1,7 +1,7 @@
 # Contributing Guidelines
 <img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
 
-[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.1.3-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.1.3)  [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
+[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.2.0-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.2.0)  [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
 
 These are the Contributing Guidelines of Open Ticket!<br>
 Here you can find everything you need to know about contributing to Open Ticket.<br>

.github/CONTRIBUTORS.json

@@ -0,0 +1,93 @@
+{
+    "_INFO":"This document contains all Open Ticket contributors.",
+    "SPONSOR_TEMPLATE":{
+        "name":"INSERT_NAME",
+        "pictureUrl":"INSERT_PICTURE_URL",
+        "profileUrl":"INSERT_PROFILE_URL",
+        "sectionId":"INSERT_ID"
+    },
+    "SECTION_TEMPLATE":{
+        "name":"INSERT_NAME",
+        "id":"INSERT_ID",
+        "pfpSize":50,
+        "pfpColumns":5,
+        "withNames":true
+    },
+    "sections":[
+        {
+            "name":"🛠️ Contributors",
+            "id":"contributor",
+            "pfpSize":100,
+            "pfpColumns":8,
+            "withNames":true
+        },
+        {
+            "name":"📞 Discord Support",
+            "id":"support",
+            "pfpSize":100,
+            "pfpColumns":8,
+            "withNames":true
+        },
+        {
+            "name":"🧩 Plugin Developers",
+            "id":"plugin-dev",
+            "pfpSize":100,
+            "pfpColumns":8,
+            "withNames":true
+        },
+        {
+            "name":"💬 Translators",
+            "id":"translator",
+            "pfpSize":100,
+            "pfpColumns":8,
+            "withNames":true
+        }
+    ],
+    "contributors":[
+        {"sectionId":"contributor","name":"DJj123dj","pictureUrl":"https://github.com/DJj123dj.png","profileUrl":"https://github.com/DJj123dj"},
+        {"sectionId":"contributor","name":"guillee3","pictureUrl":"https://github.com/guillee3.png","profileUrl":"https://github.com/guillee3"},
+        {"sectionId":"contributor","name":"SKaranjaN","pictureUrl":"https://github.com/SKaranjaN.png","profileUrl":"https://github.com/SKaranjaN"},
+        {"sectionId":"contributor","name":"Ashish5180","pictureUrl":"https://github.com/Ashish5180.png","profileUrl":"https://github.com/Ashish5180"},
+        {"sectionId":"contributor","name":"duboiss","pictureUrl":"https://github.com/duboiss.png","profileUrl":"https://github.com/duboiss"},
+        {"sectionId":"contributor","name":"sdehaarte","pictureUrl":"https://github.com/sdehaarte.png","profileUrl":"https://github.com/sdehaarte"},
+        {"sectionId":"contributor","name":"MauroDruwel","pictureUrl":"https://github.com/MauroDruwel.png","profileUrl":"https://github.com/MauroDruwel"},
+        {"sectionId":"support","name":"smetsliam","pictureUrl":"https://github.com/smetsliam.png","profileUrl":"https://github.com/smetsliam"},
+        {"sectionId":"support","name":"Sank34","pictureUrl":"https://github.com/Sank34.png","profileUrl":"https://github.com/Sank34"},
+        {"sectionId":"support","name":"FrankVissers","pictureUrl":"https://github.com/FrankVissers.png","profileUrl":"https://github.com/FrankVissers"},
+        {"sectionId":"plugin-dev","name":"Rapid-Fast","pictureUrl":"https://github.com/Rapid-Fast.png","profileUrl":"https://github.com/Rapid-Fast"},
+        {"sectionId":"plugin-dev","name":"NotMukundOP","pictureUrl":"https://github.com/NotMukundOP.png","profileUrl":"https://github.com/NotMukundOP"},
+        {"sectionId":"plugin-dev","name":"Imperatorix17","pictureUrl":"https://github.com/imperatorix17.png","profileUrl":"https://github.com/imperatorix17"},
+        {"sectionId":"plugin-dev","name":"DanoGlez","pictureUrl":"https://github.com/DanoGlez.png","profileUrl":"https://github.com/DanoGlez"},
+        {"sectionId":"plugin-dev","name":"yowsef","pictureUrl":"https://github.com/Yow-sef.png","profileUrl":"https://github.com/Yow-sef"},
+        {"sectionId":"plugin-dev","name":"MeneerSouf","pictureUrl":"https://github.com/MeneerSouf.png","profileUrl":"https://github.com/MeneerSouf"},
+        {"sectionId":"plugin-dev","name":"challenger_nova","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"HanumeshGupta","pictureUrl":"https://github.com/HanumeshGupta.png","profileUrl":"https://github.com/HanumeshGupta"},
+        {"sectionId":"translator","name":"benzorich","pictureUrl":"https://github.com/benzorich.png","profileUrl":"https://github.com/benzorich"},
+        {"sectionId":"translator","name":"Reddishye","pictureUrl":"https://github.com/Reddishye.png","profileUrl":"https://github.com/Reddishye"},
+        {"sectionId":"translator","name":"josuens","pictureUrl":"https://github.com/josuens.png","profileUrl":"https://github.com/josuens"},
+        {"sectionId":"translator","name":"quiradon","pictureUrl":"https://github.com/quiradon.png","profileUrl":"https://github.com/quiradon"},
+        {"sectionId":"translator","name":"Imperatorix17","pictureUrl":"https://github.com/imperatorix17.png","profileUrl":"https://github.com/imperatorix17"},
+        {"sectionId":"translator","name":"NoOneNook","pictureUrl":"https://github.com/NoOneNook.png","profileUrl":"https://github.com/NoOneNook"},
+        {"sectionId":"translator","name":"guillee3","pictureUrl":"https://github.com/guillee3.png","profileUrl":"https://github.com/guillee3"},
+        {"sectionId":"translator","name":"Mods HD","pictureUrl":"https://github.com/mods-hd.png","profileUrl":"https://github.com/mods-hd"},
+        {"sectionId":"translator","name":"anderskiy","pictureUrl":"https://github.com/anderskiy.png","profileUrl":"https://github.com/anderskiy"},
+        {"sectionId":"translator","name":"SpyEye2","pictureUrl":"https://github.com/SpyEye2.png","profileUrl":"https://github.com/SpyEye2"},
+        {"sectionId":"translator","name":"Sank34","pictureUrl":"https://github.com/Sank34.png","profileUrl":"https://github.com/Sank34"},
+        {"sectionId":"translator","name":"thegamer5095","pictureUrl":"https://github.com/thegamer5095.png","profileUrl":"https://github.com/thegamer5095"},
+        {"sectionId":"translator","name":"danoglez","pictureUrl":"https://github.com/danoglez.png","profileUrl":"https://github.com/danoglez"},
+        {"sectionId":"translator","name":"zhavis","pictureUrl":"https://github.com/zhavis.png","profileUrl":"https://github.com/zhavis"},
+        {"sectionId":"translator","name":"yuuslokrobjakkroval","pictureUrl":"https://github.com/yuuslokrobjakkroval.png","profileUrl":"https://github.com/yuuslokrobjakkroval"},
+        {"sectionId":"translator","name":"imLudwig","pictureUrl":"https://github.com/imLudwig.png","profileUrl":"https://github.com/imLudwig"},
+        {"sectionId":"translator","name":"iamnotmega","pictureUrl":"https://github.com/iamnotmega.png","profileUrl":"https://github.com/iamnotmega"},
+        {"sectionId":"translator","name":"Ronalds13424","pictureUrl":"https://github.com/Ronalds13424.png","profileUrl":"https://github.com/Ronalds13424"},
+        {"sectionId":"translator","name":"dysashop","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"fraden1mvp.","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"palestinian","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"challenger_nova","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"erxg","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"tsgindrius","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"kornel0706","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"me.october","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
+        {"sectionId":"translator","name":"ngocdiep2006","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""}
+    ]
+}

.github/SECURITY.md

@@ -19,18 +19,15 @@ This list will be updated on every release.
 
 | Version    | Supported | Notes                                                         |
 |------------|-----------|---------------------------------------------------------------|
-| 4.2.0      | 🟦        | In Development                                                |
+| 4.2.x      | 🟦        | In Development                                                |
-| 4.1.x      | 🟦        | In Development                                                |
+| 4.2.1      | 🟦        | In Development                                                |
-| 4.1.3      | ✅        |                                                               |
+| 4.2.0      | ✅        |                                                               |
-| 4.1.2      | ✅        |                                                               |
+| 4.1.3      | ✅        | (LTS) Long-Term-Support, Until September 2026                 |
-| 4.1.1      | ✅        | Supported Until April 2026 (LTS)                              |
+| 4.1.2      | 🚧        |                                                               |
+| 4.1.1      | 🚧        |                                                               |
 | 4.1.0      | 🚧        |                                                               |
-| 4.0.7      | 🚧        |                                                               |
+| 4.0.7      | 🟧        | Deprecated                                                    |
-| 4.0.6      | 🚧        |                                                               |
+| < 4.0.7    | ❌        |                                                               |
-| 4.0.5      | 🟧        | Deprecated                                                    |
-| 4.0.4      | 🟧        | Deprecated                                                    |
-| < 4.0.4    | 🟧        | Deprecated, Transcripts v2.0, Documentation Only              |
-| < 4.0.0    | ❌        |                                                               |
 
 ### 🕷️ Reporting Vulnerabilities
 You can report vulnerabilities, errors & bugs using one of the following methods:

.github/SPONSORS.json

@@ -0,0 +1,90 @@
+{
+    "_INFO":"This document contains all Open Ticket sponsors.",
+    "SPONSOR_TEMPLATE":{
+        "name":"INSERT_NAME",
+        "pictureUrl":"INSERT_PICTURE_URL",
+        "profileUrl":"INSERT_PROFILE_URL",
+        "sectionId":"INSERT_ID"
+    },
+    "SECTION_TEMPLATE":{
+        "name":"INSERT_NAME",
+        "id":"INSERT_ID",
+        "pfpSize":50,
+        "pfpColumns":5,
+        "withNames":true
+    },
+    "sections":[
+        {
+            "name":"💎 Platinum Sponsors",
+            "id":"platinum",
+            "pfpSize":120,
+            "pfpColumns":4,
+            "withNames":true
+        },
+        {
+            "name":"🥇 Gold Sponsors",
+            "id":"gold",
+            "pfpSize":60,
+            "pfpColumns":8,
+            "withNames":true
+        },
+        {
+            "name":"🥈 Silver Sponsors",
+            "id":"silver",
+            "pfpSize":40,
+            "pfpColumns":16,
+            "withNames":false
+        },
+        {
+            "name":"❤️ Past Sponsors",
+            "id":"past",
+            "pfpSize":30,
+            "pfpColumns":20,
+            "withNames":false
+        }
+    ],
+    "sponsors":[
+        {
+            "name":"Guillee3",
+            "pictureUrl":"https://github.com/guillee3.png",
+            "profileUrl":"https://github.com/guillee3",
+            "sectionId":"platinum"
+        },
+        {
+            "name":"Jacob Humston",
+            "pictureUrl":"https://github.com/jacobhumston.png",
+            "profileUrl":"https://github.com/jacobhumston",
+            "sectionId":"platinum"
+        },
+        {
+            "name":"SpyEye2",
+            "pictureUrl":"https://github.com/SpyEye2.png",
+            "profileUrl":"https://github.com/SpyEye2",
+            "sectionId":"gold"
+        },
+        {
+            "name":"DOSEV5",
+            "pictureUrl":"https://github.com/DOSEV5.png",
+            "profileUrl":"https://github.com/DOSEV5",
+            "sectionId":"gold"
+        },
+        {
+            "name":"YeeetSK",
+            "pictureUrl":"https://github.com/YeeetSK.png",
+            "profileUrl":"https://github.com/YeeetSK",
+            "sectionId":"silver"
+        },
+        {
+            "name":"BENZORICH",
+            "pictureUrl":"https://github.com/BENZORICH.png",
+            "profileUrl":"https://github.com/BENZORICH",
+            "sectionId":"silver"
+        },
+        {
+            "name":"Mods HD",
+            "pictureUrl":"https://github.com/mods-hd.png",
+            "profileUrl":"https://github.com/mods-hd",
+            "sectionId":"silver"
+        }
+    ]
+}

.github/pterodactyl-eggs/README.md

@@ -2,7 +2,7 @@
 <img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
 
 [![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)
-[![version](https://img.shields.io/badge/version-4.1.3-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.1.3)
+[![version](https://img.shields.io/badge/version-4.2.0-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.2.0)
 [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
 [![Open Ticket supports Pterodactyl Eggs!](https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl)](.eggs/README.md)
 
@@ -20,6 +20,9 @@ It's recommended to provide at least `1GB` of **Memory/RAM** and `5GB` of **disk
 [**`openticket-egg-main.json` (Recommended)**](openticket-egg-main.json)
 - This egg will use the `main` branch of Open Ticket.
 
+[**`openticket-egg-v4.2.0.json`**](openticket-egg-v4.2.0.json)
+- This egg will always use Open Ticket `v4.2.0`. Open Ticket updates will not have an effect on this egg.
+
 [**`openticket-egg-v4.1.3.json`**](openticket-egg-v4.1.3.json)
 - This egg will always use Open Ticket `v4.1.3`. Open Ticket updates will not have an effect on this egg.
 

.github/pterodactyl-eggs/openticket-egg-v4.2.0.json

@@ -0,0 +1,62 @@
+{
+    "_comment": "DO NOT EDIT: FILE GENERATED AUTOMATICALLY BY PTERODACTYL PANEL - PTERODACTYL.IO",
+    "meta": {
+        "version": "PTDL_v2",
+        "update_url": null
+    },
+    "exported_at": "2025-03-16T18:10:18+01:00",
+    "name": "Open Ticket (v4.2.0)",
+    "author": "support@dj-dj.be",
+    "description": "This is the official Pterodactyl egg for Open Ticket v4.2.0, the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions\/Modals, Stats & more!",
+    "features": null,
+    "docker_images": {
+        "ghcr.io\/parkervcp\/yolks:nodejs_20": "ghcr.io\/parkervcp\/yolks:nodejs_20"
+    },
+    "file_denylist": [],
+    "startup": "if [[ ! -z ${NODE_PACKAGES} ]]; then npm install ${NODE_PACKAGES}; fi; if [[ ! -z ${UNNODE_PACKAGES} ]]; then npm uninstall ${UNNODE_PACKAGES}; fi; if [ -f \/home\/container\/package.json ]; then npm install; fi; node \"\/home\/container\/index.js\" ${NODE_FLAGS};",
+    "config": {
+        "files": "{}",
+        "startup": "{\r\n    \"done\": \"STARTUP INFO:\"\r\n}",
+        "logs": "{}",
+        "stop": "^C"
+    },
+    "scripts": {
+        "installation": {
+            "script": "#!\/bin\/bash\r\n# Open Ticket Installation Script (v4.2.0)\r\n# Inspired by: Node.js Installation Script\r\n# \u00a9 DJdj Development\r\n\r\necho -e \"[OT INSTALLER] installing dependencies. please wait...\"\r\napt update\r\napt install -y git curl\r\n\r\necho -e \"[OT INSTALLER] updating npm. please wait...\"\r\nnpm install npm@latest --location=global\r\n\r\nmkdir -p \/mnt\/server\r\ncd \/mnt\/server\r\n\r\nBRANCH=\"v4.2.0\"\r\n\r\nif [ \"$(ls -A \/mnt\/server)\" ]; then\r\n    echo -e \"[OT INSTALLER] \/mnt\/server directory is not empty.\"\r\n    if [ -d .git ]; then\r\n        echo -e \"[OT INSTALLER] .git directory exists\"\r\n        if [ -f .git\/config ]; then\r\n            echo -e \"[OT INSTALLER] loading info from git config\"\r\n            ORIGIN=$(git config --get remote.origin.url)\r\n        else\r\n            echo -e \"[OT INSTALLER] files found with no git config\"\r\n            echo -e \"[OT INSTALLER] closing out without touching things to not break anything\"\r\n            exit 10\r\n        fi\r\n    fi\r\n\r\n    if [ \"${ORIGIN}\" == \"https:\/\/github.com\/open-discord-bots\/open-ticket.git\" ]; then\r\n        echo \"pulling latest from github\"\r\n        git pull\r\n    fi\r\nelse\r\n    echo -e \"[OT INSTALLER] \/mnt\/server is empty.\"\r\n    echo -e \"[OT INSTALLER] cloning files into repo.\"\r\n    if [ -z ${BRANCH} ]; then\r\n        echo -e \"[OT INSTALLER] cloning default branch\"\r\n        git clone https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    else\r\n        echo -e \"[OT INSTALLER] cloning ${BRANCH}'\"\r\n        git clone --single-branch --branch ${BRANCH} https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    fi\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing Open Ticket node.js packages.\"\r\nif [ -f \/mnt\/server\/package.json ]; then\r\n    \/usr\/local\/bin\/npm install --omit=dev\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing custom node.js packages.\"\r\nif [[ ! -z ${NODE_PACKAGES} ]]; then\r\n    \/usr\/local\/bin\/npm install ${NODE_PACKAGES}\r\nfi\r\n\r\necho -e \"[OT INSTALLER] install complete!\"\r\nexit 0",
+            "container": "node:latest",
+            "entrypoint": "bash"
+        }
+    },
+    "variables": [
+        {
+            "name": "Additional Npm Packages",
+            "description": "Specify additional npm packages used by Open Ticket plugins. Use spaces to separate.",
+            "env_variable": "NODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Startup Flags",
+            "description": "Start the bot with additional Open Ticket flags. Separate using spaces.\r\nA full reference list can be found in the documentation.",
+            "env_variable": "NODE_FLAGS",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Uninstall Npm Packages",
+            "description": "A list of npm packages to uninstall. Separate by spaces.",
+            "env_variable": "UNNODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        }
+    ]
+}

.gitignore

@@ -17,7 +17,10 @@ otdebug.txt
 */*/*/.DS_Store
 **/.DS_Store
 
-.docs/*
+.backup/*
-!.docs/createDocs.js
+.tools/*
-!.docs/mergeTranslations.js
+!.tools/createSponsors.ts
-!.docs/typedoc-config.json
+!.tools/createContributors.ts
+!.tools/mergeTranslations.ts
+!.tools/docker-compose.yml
+!.tools/dockerfile

.tools/createContributors.ts

@@ -0,0 +1,130 @@
+/// <reference types="node"/>
+import fs from "fs"
+import path from "path"
+import crypto from "crypto"
+
+const contributorData: {contributors:Contributor[],sections:Section[]} = JSON.parse(fs.readFileSync(path.join(process.cwd(),"./.github/CONTRIBUTORS.json")).toString())
+
+//CONSTANTS
+const CORNER_RADIUS = 10
+const SPACE_MULTIPLIER = 1.2
+const SVG_WIDTH = 1000
+
+//TYPES
+interface Contributor {
+    name:string,
+    pictureUrl:string,
+    profileUrl:string,
+    sectionId:string
+}
+interface Section {
+    name:string,
+    id:string,
+    pfpSize:number,
+    pfpColumns:number,
+    withNames:boolean
+}
+
+
+//FUNCTIONS
+async function downloadPfpToBase64URL(url:string){
+    const res = await fetch(url,{method:"GET"})
+    if (!res.ok) return null
+    const buffer = Buffer.from(await res.arrayBuffer())
+    console.log("Downloaded picture URL:",url)
+    return "data:image/png;base64,"+buffer.toString("base64")
+}
+
+function createTitle(yPos:number,name:string){
+    return `<text x="${20}" y="${yPos+20}" text-anchor="start" class="contributor-tier-title">${name}</text>`
+}
+
+async function createPfp(yPos:number,xPos:number,size:number,contributor:Contributor,withNames:boolean){
+    const randomId = crypto.randomBytes(8).toString("hex")
+    const nameElement = (withNames) ? `<text x="${Math.round(xPos+(size/2))}" y="${yPos+size+20}" text-anchor="middle" fill="currentColor">${contributor.name}</text>` : ""
+
+    return (`<a href="${contributor.profileUrl}" class="contributor-link" target="_blank">
+        <clipPath id="clipPath-${randomId}">
+            <rect x="${xPos}" y="${yPos}" width="${size}" height="${size}" rx="${CORNER_RADIUS}" ry="${CORNER_RADIUS}"/>
+        </clipPath>
+        <image x="${xPos}" y="${yPos}" width="${size}" height="${size}" href="${await downloadPfpToBase64URL(contributor.pictureUrl)}" clip-path="url(#clipPath-${randomId})"/>
+        ${nameElement}
+    </a>`)
+}
+
+async function generateSection(yPos:number,section:Section,contributors:Contributor[]){
+    let sectionHtml: string = ""
+    sectionHtml += createTitle(yPos,section.name)
+    const nameOffset = (section.withNames) ? 20 : 0
+
+    //divide contributors in rows
+    const groupedContributors: Contributor[][] = []
+    let currentGroup: Contributor[] = []
+    for (const contributor of contributors){
+        currentGroup.push(contributor)
+        if (currentGroup.length == section.pfpColumns){
+            groupedContributors.push(currentGroup)
+            currentGroup = []
+        }
+    }
+    if (currentGroup.length > 0) groupedContributors.push(currentGroup)
+
+    let y = 0
+    for (const contributorGroup of groupedContributors){
+        let x = 0
+        for (const contributor of contributorGroup){
+            const pfpYPos = 40 + yPos + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
+            const pfpXPos = 20 + (x * section.pfpSize * SPACE_MULTIPLIER)
+            sectionHtml += await createPfp(pfpYPos,pfpXPos,section.pfpSize,contributor,section.withNames)
+            x++
+        }
+        y++
+    }
+
+    let sectionHeight: number = 40 + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
+    return {sectionHtml,sectionHeight}
+}
+
+async function generateSections(sections:Section[],contributors:Contributor[]){
+    let finalHeight: number = 10
+    let finalHtml: string = ""
+    for (const section of sections){
+        const sectionContributors = contributors.filter((s) => s.sectionId === section.id)
+        if (sectionContributors.length < 1) continue
+        const {sectionHtml,sectionHeight} = await generateSection(finalHeight,section,sectionContributors)
+        
+        finalHeight += sectionHeight
+        finalHtml += sectionHtml
+    }
+
+    finalHeight += 10
+    return {finalHeight,finalHtml}
+}
+
+function generateFinalHtml(sectionsHtml:string,sectionHeight:number){
+    return (`<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 ${SVG_WIDTH} ${sectionHeight}" width="${SVG_WIDTH}" height="${sectionHeight}">
+        <style>
+        text {
+        font-weight: 300;
+        font-size: 14px;
+        fill: #777777;
+        font-family: 'Open Sans', 'Helvetica Neue', sans-serif;
+        }
+        .contributor-link {
+        cursor: pointer;
+        }
+        .contributor-tier-title {
+        font-weight: 500;
+        font-size: 20px;
+        }
+        </style>
+        ${sectionsHtml}
+    </svg>`)
+}
+
+//GENERATE CONTRIBUTORS SVG
+async function main(){
+    const {finalHeight,finalHtml} = await generateSections(contributorData.sections,contributorData.contributors) 
+    fs.writeFileSync(path.join(process.cwd(),"./.github/CONTRIBUTORS.svg"),generateFinalHtml(finalHtml,finalHeight))
+}
+main()

.tools/createSponsors.ts

@@ -0,0 +1,132 @@
+/// <reference types="node"/>
+import fs from "fs"
+import path from "path"
+import crypto from "crypto"
+
+const sponsorData: {sponsors:Sponsor[],sections:Section[]} = JSON.parse(fs.readFileSync(path.join(process.cwd(),"./.github/SPONSORS.json")).toString())
+
+//CONSTANTS
+const CORNER_RADIUS = 10
+const SPACE_MULTIPLIER = 1.2
+const SVG_WIDTH = 1000
+
+//TYPES
+interface Sponsor {
+    name:string,
+    pictureUrl:string,
+    profileUrl:string,
+    sectionId:string
+}
+interface Section {
+    name:string,
+    id:string,
+    pfpSize:number,
+    pfpColumns:number,
+    withNames:boolean
+}
+
+
+//FUNCTIONS
+async function downloadPfpToBase64URL(url:string){
+    const res = await fetch(url,{method:"GET"})
+    if (!res.ok) return null
+    const buffer = Buffer.from(await res.arrayBuffer())
+    console.log("Downloaded picture URL:",url)
+    return "data:image/png;base64,"+buffer.toString("base64")
+}
+
+function createTitle(yPos:number,name:string){
+    return `<text x="${Math.round(SVG_WIDTH/2)}" y="${yPos+20}" text-anchor="middle" class="sponsor-tier-title">${name}</text>`
+}
+
+async function createPfp(yPos:number,xPos:number,size:number,sponsor:Sponsor,withNames:boolean){
+    const randomId = crypto.randomBytes(8).toString("hex")
+    const nameElement = (withNames) ? `<text x="${Math.round(xPos+(size/2))}" y="${yPos+size+20}" text-anchor="middle" fill="currentColor">${sponsor.name}</text>` : ""
+
+    return (`<a href="${sponsor.profileUrl}" class="sponsor-link" target="_blank">
+        <clipPath id="clipPath-${randomId}">
+            <rect x="${xPos}" y="${yPos}" width="${size}" height="${size}" rx="${CORNER_RADIUS}" ry="${CORNER_RADIUS}"/>
+        </clipPath>
+        <image x="${xPos}" y="${yPos}" width="${size}" height="${size}" href="${await downloadPfpToBase64URL(sponsor.pictureUrl)}" clip-path="url(#clipPath-${randomId})"/>
+        ${nameElement}
+    </a>`)
+}
+
+async function generateSection(yPos:number,section:Section,sponsors:Sponsor[]){
+    let sectionHtml: string = ""
+    sectionHtml += createTitle(yPos,section.name)
+    const nameOffset = (section.withNames) ? 20 : 0
+
+    //divide sponsors in rows
+    const groupedSponsors: Sponsor[][] = []
+    let currentGroup: Sponsor[] = []
+    for (const sponsor of sponsors){
+        currentGroup.push(sponsor)
+        if (currentGroup.length == section.pfpColumns){
+            groupedSponsors.push(currentGroup)
+            currentGroup = []
+        }
+    }
+    if (currentGroup.length > 0) groupedSponsors.push(currentGroup)
+
+    let y = 0
+    for (const sponsorGroup of groupedSponsors){
+        const xOffset = Math.round((SVG_WIDTH - (sponsorGroup.length * section.pfpSize * SPACE_MULTIPLIER))/2)
+        let x = 0
+        for (const sponsor of sponsorGroup){
+            const pfpYPos = 40 + yPos + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
+            const pfpXPos = xOffset + (x * section.pfpSize * SPACE_MULTIPLIER)
+            sectionHtml += await createPfp(pfpYPos,pfpXPos,section.pfpSize,sponsor,section.withNames)
+            x++
+        }
+        y++
+    }
+
+    let sectionHeight: number = 40 + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
+    return {sectionHtml,sectionHeight}
+}
+
+async function generateSections(sections:Section[],sponsors:Sponsor[]){
+    let finalHeight: number = 10
+    let finalHtml: string = ""
+    for (const section of sections){
+        const sectionSponsors = sponsors.filter((s) => s.sectionId === section.id)
+        if (sectionSponsors.length < 1) continue
+        const {sectionHtml,sectionHeight} = await generateSection(finalHeight,section,sectionSponsors)
+        
+        finalHeight += sectionHeight
+        finalHtml += sectionHtml
+    }
+
+    finalHeight += 10
+    return {finalHeight,finalHtml}
+}
+
+function generateFinalHtml(sectionsHtml:string,sectionHeight:number){
+    return (`<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 ${SVG_WIDTH} ${sectionHeight}" width="${SVG_WIDTH}" height="${sectionHeight}">
+        <style>
+        text {
+        font-weight: 300;
+        font-size: 14px;
+        fill: #777777;
+        font-family: 'Open Sans', 'Helvetica Neue', sans-serif;
+        }
+        .sponsor-link {
+        cursor: pointer;
+        }
+        .sponsor-tier-title {
+        font-weight: 500;
+        font-size: 20px;
+        }
+        </style>
+        <rect x="2" y="2" width="${SVG_WIDTH-4}" height="${sectionHeight-4}" rx="20" ry="20" style="fill:transparent;stroke:#f8ba00;stroke-width:3"></rect>
+        ${sectionsHtml}
+    </svg>`)
+}
+
+//GENERATE SPONSORS SVG
+async function main(){
+    const {finalHeight,finalHtml} = await generateSections(sponsorData.sections,sponsorData.sponsors) 
+    fs.writeFileSync(path.join(process.cwd(),"./.github/SPONSORS.svg"),generateFinalHtml(finalHtml,finalHeight))
+}
+main()

.tools/mergeTranslations.ts

@@ -1,6 +1,7 @@
-//@ts-check
+
-const fjs = require("formatted-json-stringify")
+import fjs from "formatted-json-stringify"
-const fs = require("fs")
+import fs from "fs"
+
 const formatter = new fjs.ObjectFormatter(null,true,[
     new fjs.ObjectFormatter("_TRANSLATION",true,[
         new fjs.PropertyFormatter("otversion"),

README.md

@@ -4,186 +4,169 @@
 <sub align="center">Related Projects:</sub><br>
 <a href="https://odplugins.dj-dj.be"><img src="https://apis.dj-dj.be/cdn/opendiscord/logo.png" alt="Open Discord" height="55px"></a><br><br>
 <a href="https://discord.com/invite/26vT9wt3n3"><img alt="Discord Invite Link" src="https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord"></img></a>
-<a href="https://github.com/open-discord-bots/open-ticket/releases/tag/v4.1.3"><img alt="Open Ticket Version" src="https://img.shields.io/badge/version-4.1.3-brightgreen.svg?style=flat-square"></img></a>
+<a href="https://github.com/open-discord-bots/open-ticket/releases/tag/v4.2.0"><img alt="Open Ticket Version" src="https://img.shields.io/badge/version-4.2.0-brightgreen.svg?style=flat-square"></img></a>
 <a href="https://otdocs.dj-dj.be"><img alt="Open Ticket Documentation" src="https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm"></img></a>
 <a href="https://github.com/open-discord-bots/open-ticket/blob/main/LICENSE"><img alt="Open Ticket License" src="https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square"></img></a>
 <a href="https://otdocs.dj-dj.be"><img alt="Open Ticket Stars" src="https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square"></img></a>
-<br>
 <a href="https://github.com/sponsors/DJj123dj"><img alt="Sponsor DJj123dj" src="https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors"></img></a>
 <a href="https://hub.docker.com/repository/docker/djj123dj/open-ticket"><img alt="Open Ticket supports Docker!" src="https://img.shields.io/badge/docker-supported-2496ED?style=flat-square&logo=docker"></img></a>
-<a href=".eggs/README.md"><img alt="Open Ticket supports Pterodactyl Eggs!" src="https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl"></img></a>
+<a href=".github/pterodactyl-eggs/README.md"><img alt="Open Ticket supports Pterodactyl Eggs!" src="https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl"></img></a>
 </p>
 
 <p align="center">
-Open Ticket is the most <b>advanced and customizable</b> Discord ticket bot available. With <b>350+ configurable settings</b>, you have full control over every aspect of your ticket system!
+Open Ticket is the most <b>advanced and customizable</b> Discord ticket bot available right now. It features more than <b>350+ configurable settings</b> to control almost every aspect of your ticket system.
-From <code>HTML transcripts</code> and <code>Advanced Plugins</code> to <code>Claiming & Pinning</code>, <code>Questions & Modals</code>, <code>Detailed Statistics</code>, and much more.<br><br>
+From <code>HTML transcripts</code> and <code>Advanced Plugins</code> to <code>Claiming & Pinning</code>, <code>Modal Questions & Limits</code>, <code>Detailed Statistics</code>, and much more.
-The bot is fully translated into <b>36+ languages</b> and has been battle-tested in large Discord servers.<br>
+The bot is fully translated into <b>38+ languages</b> and has been battle-tested in large Discord servers. Need help or want to get involved? Feel free to join our <a href="https://discord.dj-dj.be"><b>Discord server</b></a>.
-Need help or want to get involved? Feel free to join our <a href="https://discord.dj-dj.be"><b>Discord server</b></a>.
 </p>
 
 <h3 align="center"><b>⭐️ Support Open Ticket’s growth by starring this repo! ⭐️</b></h3>
-<p align="center"><sup>❤️ Love Open Ticket? <a href="https://github.com/sponsors/DJj123dj">Sponsorships</a> help fuel our HTML transcript servers and future features! ❤️</sup></p>
+<p align="center"><sup>❤️ Love Open Ticket? <a href="https://github.com/sponsors/DJj123dj">Sponsorships</a> help fuel our HTML transcript servers and future features! ❤️</sup><br>
+<img align="center" src=".github/SPONSORS.svg" alt="Open Ticket" width="800px">
+</p>
 
 ---
-> **[-> Navigate to (⏱️ Quick Setup)](#️-quick-start-using-cli)**  
+> **[-> Navigate to (⏱️ Quick Setup)](#️-quick-start)**  
 > **[-> Navigate to (📚 Documentation)](https://otdocs.dj-dj.be)**  
 > **[-> Navigate to (📞 Support Server)](https://discord.dj-dj.be)**  
+> **[-> Navigate to (🧩 Plugins/Addons)](https://odplugins.dj-dj.be)**  
+> **[-> Navigate to (🦇 Pterodactyl Eggs)](.github/pterodactyl-eggs/README.md)**  
 
 ### 📌 Features
-- **⏳ Quick Setup** - Using the interactive Quick Setup CLI, you can **configure Open Ticket in less than 5min!**
+#### Core Features
-- **🦇 Pterodactyl Support** - Open Ticket works perfect on Pterodactyl based panels. [(Download official eggs)](.eggs/README.md)
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-management.svg"></img> **Ticket Management** - Close, reopen, delete, claim or pin tickets with ease.
-- **💩 No Credits** - Your bot won't contain any form of bloat or credits. It's all yours!
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-commands.svg"></img> **Powerful Commands** - Manage your support system with **30+ commands** for staff & users.
-- **🔒 Private & Secure** - It has been battletested by thousands of servers and **respects security & privacy.**
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-questions.svg"></img> **Modal Questions** - Ask users **custom questions** before a ticket is created.
-- **📈 Scalable** - Made to handle huge servers and has already been **tested in servers with 100k members.**
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-priorities.svg"></img> **Priorities** - Assign **priority levels** to tickets to highlight urgent requests.
-- **📄 HTML Transcripts** - The **built-in HTML Transcripts Service** provides beautiful & easy-to-use transcripts.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-participants.svg"></img> **Participants** - Add or remove participants & transfer ownership from one user to another.
-- **✅ Ticket Status** - Close, reopen, delete, claim, pin, rename or move tickets in your server.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-adjustments.svg"></img> **Adjustments** - Rename tickets, change ticket types or transfer ownership.
-- **🇬🇧 Translation** - Every message has been translated in more than **36 languages** by our community.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-blacklist.svg"></img> **Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits.
-- **🎨 Customisation** - More than **200+ settings** are related to customisation & advanced features.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-customisable.svg"></img> **Highly Customisable** - Configure **350+ settings** covering appearance and behaviour.
-- **🖥️ Interactions** - The bot has full support for buttons, dropdowns, slash/text commands & modals.
-- **∞ Unlimited Possibilities** - Create an infinite amount of tickets, questions & panels.
-- **📝 Advanced Plugins** - Create advanced plugins or use [**pre-made plugins**](#-plugins) by our community.
-- **👥 Participants** - Add or remove participants & transfer ownership from one user to another.
-- **📊 Detailed Statistics** - With more than **50+ statistics** for tickets, users & the server.
-- **🚫 Blacklist** - Blacklist users to prevent them from creating new tickets.
-- **🚨 Priorities** - Assign different **priority levels** to tickets to mark them as important.
-- **❓ Modal Questions** - Give users the ability to **answer questions** in a modal before their ticket is created.
-- **✨ Commands** - Manage all your tickets with more than 28+ commands.
-- **🤖 Automation** - Automate ticket handling with **autoclose, autodelete** & slow mode.
-- **😎 Additional Features** - For some weird reason, the bot also supports Reaction Role & URL Buttons.
 
-#### And even more using [pre-made community plugins](#-plugins)!
+#### Ticket Automation & Workflows
-  - **💬 Reviews** - Create & manage a support review system.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-unlimited.svg"></img> **Unlimited Possibilities** - Create unlimited tickets, panels & question flows.
-  - **📢 Feedback** - Collect feedback & create forms for users to answer.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-autoclose.svg"></img> **Autoclose Tickets** - Automatically **close tickets** after predefined conditions.
-  - **⏰ Reminders** - Create & manage customisable reminders.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-autodelete.svg"></img> **Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean.
-  - **🏷️ Tags** - Create tags & answer questions automatically using keywords.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-categories.svg"></img> **Category Routing** - Move tickets between categories based on claim or close state.
-  - **📝 Forms** - Create advanced forms and automatically ask for repetitive questions.
-  - **🔄 Channel Display** - Create a voice channel with realtime statistics from the ticket system.
-  - **💾 SQLite Database** - Use an `SQLite` database for increased performance.
-  - **🎉 Custom Embeds** - Create your own embeds and send them using a command.
-  - **🎨 Customisation** - Yep, you heard it right. Even more customisation!
-  - **😁 And so much more...**
 
-### ⏱️ Quick Start (Using Interactive CLI Tool)
+#### Transcripts & Insights
-> 1. Download the latest version of Open Ticket on [Github](https://github.com/open-discord-bots/open-ticket).
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/insights-transcripts.svg"></img> **HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket.
-> 2. Make sure Node.js & Npm are installed using `node -v` (minimum `v20`).
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/insights-stats.svg"></img> **Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/insights-logs.svg"></img> **Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions.
+
+#### User Experience
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-translated.svg"></img> **Fully Translated** - Available in **38+ languages**, translated and maintained by the community.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-interactions.svg"></img> **Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-panels.svg"></img> **Panels** - Create messages with buttons or a dropdown for users to open tickets.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-sub-panels.svg"></img> **Sub-Panels** - One panel not enough? Use multiple panels to offer more choices.
+
+#### Plugins & Ecosystem
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-plugins.svg"></img> **Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-community.svg"></img> **Community Plugins** - Use and share plugins built by the community.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-api.svg"></img> **Advanced API** - Build advanced plugins with access to ticket events and internal systems.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-integrations.svg"></img> **Integrations** - Connect Open Ticket with external services to automate workflows across platforms.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-bonus.svg"></img> **Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well.
+
+#### Deployment
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-quick.svg"></img> **Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-scale.svg"></img> **Scalable & Reliable** - Battle-tested in servers with **100k+ members**.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-secure.svg"></img> **Private & Secure** - Used by thousands of servers with respect for security & privacy.
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-pterodactyl.svg"></img> **Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md)
+- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-docker.svg"></img> **Docker Support** - Deploy Open Ticket in minutes with Docker containers.
+
+#### Extend functionality even more with our [pre-made community plugins](#-plugins)!
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-reviews.svg"></img> **Reviews** - Create and manage a support review system for tickets.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-tags.svg"></img> **Tags** - Define keywords that automatically trigger predefined responses.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-reminders.svg"></img> **Reminders** - Create and manage custom reminders for users or staff.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-ai.svg"></img> **AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-display.svg"></img> **Channel Display** - Create voice channels that display real-time ticket system statistics.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-forms.svg"></img> **Forms** - Build advanced forms for collecting structured information from users.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-embeds.svg"></img> **Custom Embeds** - Create and send custom embeds via commands.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-customisable.svg"></img> **Customization Tools** - Additional configuration options for advanced behavior and styling.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-dashboard.svg"></img> **Web Dashboard** - Configure and manage the bot through a remote web dashboard.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-feedback.svg"></img> **Feedback** - Collect user feedback after ticket deletion using forms.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-sqlite.svg"></img> **SQLite Database** - Use an SQLite backend for improved performance and lightweight storage.
+> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-more.svg"></img> **And more** - Additional community plugins are available and actively expanding.
+
+## ⏱️ Quick Start
+> 1. Download the [latest version of Open Ticket](https://github.com/open-discord-bots/open-ticket/releases/latest).
+> 2. Make sure you have installed Node.js on your system (check using `node -v`, minimum `v20`).
 > 3. Install any required dependencies using `npm install`.
-> 4. Start the **Quick Setup CLI** using `npm run setup`.
+> 4. Configure the bot in one of the following ways:
-> 5. Click on `> ⏱️ Quick Setup` and follow the instructions.
+>    - Method 1 (Easy): Start the **Quick Setup CLI** using `npm run setup`.
+>    - Method 2 (Hard): Manual **JSON configuration** in `./config/...`
+> 5. If using the **Quick Setup CLI**, click on `> ⏱️ Quick Setup` and follow the instructions.
 > 6. Start the bot using `npm start` or `node index.js`
->    - If required, the bot will give a report of errors that must be solved.
+>    - If any config errors occur, the bot will give you a report of how to solve them.
 >    - Follow the instructions and restart the bot.
 > 7. Enjoy using Open Ticket!
+> 8. Install plugins from the [**Official Plugin Repository**](https://github.com/open-discord-bots/plugins)
 >
-> #### 🚦 Navigation
+> #### 🚦 Next Steps
 > **[-> Navigate to (📚 Documentation)](https://otdocs.dj-dj.be)**  
 > **[-> Navigate to (📞 Support Server)](https://discord.dj-dj.be)**  
-> **[-> Navigate to (🧩 Download Plugins)](https://odplugins.dj-dj.be)**
+> **[-> Navigate to (🧩 Plugins/Addons)](https://odplugins.dj-dj.be)**  
+> **[-> Navigate to (🦇 Pterodactyl Eggs)](.github/pterodactyl-eggs/README.md)**  
 >
 > #### 🖥️ Recommended Hosting
 > - **A VPS (Virtual Private Server)** - Extra customisation & more stability. Recommended for most servers.
 > - **Any Pterodactyl-Based Panel** - Easy installation & configuration.
 
-### ❤️ Sponsors
-Huge thanks to our sponsors for making this project possible. Your support means everything to us.
-<table>
-<tr>
-<td><img src="https://github.com/guillee3.png" alt="Profile Picture" width="100px"></td>
-<td><img src="https://github.com/yeeetSK.png" alt="Profile Picture" width="100px"></td>
-<td><img src="https://github.com/jacobhumston.png" alt="Profile Picture" width="100px"></td>
-</tr>
-<tr>
-<td align="center"><a href="https://github.com/guillee3"><b>guillee3</b></a></td>
-<td align="center"><a href="https://github.com/yeeetSK"><b>yeeetSK</b></a></td>
-<td align="center"><a href="https://github.com/jacobhumston"><b>jacobhumston</b></a></td>
-</tr>
-</table>
-
-**Past Sponsors:**<br>
-<a href="https://github.com/sponsors/DJj123dj">
-<img src="https://github.com/SpyEye2.png" alt="SpyEye" width="40px">
-<img src="https://github.com/mods-hd.png" alt="Mods HD" width="40px">
-<img src="https://github.com/DOSEV5.png" alt="DOSEV5" width="40px">
-<img src="https://github.com/BENZORICH.png" alt="BENZORICH" width="40px">
-</a>
-
 ## 📸 Preview
 <img alt="An example of a panel." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/panel-examples.png">
 <img alt="An example of a ticket message." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/ticket-example.png">
 <img alt="Examples of built-in commands." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/command-examples.png">
 
-## 🛠️ Contributors
+## 💬 Translations
-### 🖥️ Team & Contributors
+With the amazing support of our translators, we've been able to translate Open Ticket in more than **38 languages**!
-A list of amazing people who have contributed or provided supported for **Open Ticket** and **Open Discord**.
+#### Categories: 🟢 Available - 🤖 Partially Made Using AI - 🟠 Incomplete - 🔴 Unavailable/Outdated
-<table>
-<tr>
-<td align="center"><img src="https://github.com/DJj123dj.png" alt="Profile Picture" width="80px"></td>
-<td align="center"><img src="https://github.com/guillee3.png" alt="Profile Picture" width="80px"></td>
-<td align="center"><img src="https://github.com/smetsliam.png" alt="Profile Picture" width="80px"></td>
-<td align="center"><img src="https://github.com/FrankVissers.png" alt="Profile Picture" width="80px"></td>
-<td align="center"><img src="https://github.com/Sank34.png" alt="Profile Picture" width="80px"></td>
-<td align="center"><img src="https://github.com/SKaranjaN.png" alt="Profile Picture" width="80px"></td>
-</tr>
-<tr>
-<th><a href="https://github.com/DJj123dj">💻🧩💬 DJj123dj</a></th>
-<th><a href="https://github.com/guillee3">🧩💬 Guillee3</a></th>
-<th><a href="https://github.com/smetsliam">💬 smetsliam</a></th>
-<th><a href="https://github.com/FrankVissers">💬 Frank Vissers</a></th>
-<th><a href="https://github.com/Sank34">💬 Sanke</a></th>
-<th><a href="https://github.com/SKaranjaN">🧩 SKaranjaN</a></th>
-</tr>
-</table>
 
-### 💬 Translators
+|🔍  |Languages (38)        |Config Value            |Maintainers (Github/Discord)    |
-With the amazing support of our translators, we've been able to translate Open Ticket in more than **36 languages**!
+|----|----------------------|------------------------|--------------------------------|
-#### Categories:
+|🟢   |🇬🇧 English            |`"english"`             |djj123dj                       |
-- **🟢 Available**
+|🟢   |🇳🇱 Dutch              |`"dutch"`               |djj123dj                       |
-- **🤖 Partially Made Using AI**
+|🟢   |🇩🇪 German             |`"german"`              |benzorich                      |
-- **🟠 Incomplete**
+|🟢   |🇫🇷 French             |`"french"`              |guillee.3                      |
-- **🔴 Unavailable/Outdated**
+|🟢   |🇪🇸 Spanish            |`"spanish"`             |Reddishye & josuens            |
-
+|🟢   |🇵🇹 Portuguese         |`"portuguese"`          |quiradon                       |
-|🔍  |Languages (36)        |Maintainer (Github/Discord)    |
+|🟢   |🇮🇹 Italian            |`"italian"`             |fraden1mvp. & imperatorix_17   |
-|----|---------------------|--------------------------------|
+|🟢   |🇸🇪 Swedish            |`"swedish"`             |NoOneNook                      |
-|🟢   |🇬🇧 English            |djj123dj                       |
+|🟢   |🇳🇴 Norwegian          |`"norwegian"`           |NoOneNook                      |
-|🟢   |🇳🇱 Dutch              |djj123dj                       |
+|🟢   |🇹🇭 Thai               |`"thai"`                |modshd                         |
-|🟢   |🇩🇪 German             |benzorich                      |
+|🟢   |🇮🇳 Hindi              |`"hindi"`               |challenger_nova                |
-|🟢   |🇫🇷 French             |guillee.3                      |
+|🟢   |🇭🇺 Hungarian          |`"hungarian"`           |kornel0706                     |
-|🟢   |🇪🇸 Spanish            |redactado & josuens            |
+|🟢   |🇮🇩 Indonesian         |`"indonesian"`          |erxg                           |
-|🟢   |🇵🇹 Portuguese         |quiradon                       |
+|🟢   |🇱🇹 Lithuanian         |`"lithuanian"`          |tsgindrius                     |
-|🟢   |🇮🇹 Italian            |fraden1mvp. & imperatorix_17   |
+|🟢   |🇺🇦 Ukrainian          |`"ukrainian"`           |anderskiy                      |
-|🟢   |🇸🇪 Swedish            |NoOneNook                      |
+|🟢   |🇨🇿 Czech              |`"czech"`               |spyeye_                        |
-|🟢   |🇳🇴 Norwegian          |NoOneNook                      |
+|🟢   |🇷🇴 Romanian           |`"romanian"`            |sankedev                       |
-|🟢   |🇹🇭 Thai               |modshd                         |
+|🟢   |🇩🇰 Danish             |`"danish"`              |the_gamer                      |
-|🟢   |🇮🇳 Hindi              |challenger_nova                |
+|🟢   |🇹🇷 Turkish            |`"turkish"`             |palestinian                    |
-|🟢   |🇭🇺 Hungarian          |kornel0706                     |
+|🟢   |🇦🇪 Arabic             |`"arabic"`              |palestinian                    |
-|🟢   |🇮🇩 Indonesian         |erxg                           |
+|🟢   |🇵🇱 Polish             |`"polish"`              |danoglez                       |
-|🟢   |🇱🇹 Lithuanian         |tsgindrius                     |
+|🟢   |🇮🇷 Persian            |`"persian"`             |dysashop & zhavis              |
-|🟢   |🇺🇦 Ukrainian          |anderskiy                      |
+|🟢   |🇧🇩 Bengali            |`"bengali"`             |HanumeshGupta                  |
-|🟢   |🇨🇿 Czech              |spyeye_                        |
+|🟢   |❓ Catalan            |`"catalan"`             |guillee3                       |
-|🟢   |🇷🇴 Romanian           |sankedev                       |
+|🟢   |🇨🇳 Traditional Chinese|`"traditional-chinese"` |me.october                     |
-|🟢   |🇩🇰 Danish             |the_gamer                      |
+|🟢   |🇰🇭 Khmer (Cambodia)   |`"khmer"`               |yuuslokrobjakkroval            |
-|🟢   |🇹🇷 Turkish            |palestinian                    |
+|🤖   |🇪🇪 Estonian           |`"estonian"`            |iamnotmega                     |
-|🟢   |🇦🇪 Arabic             |palestinian                    |
+|🤖   |🇫🇮 Finnish            |`"finnish"`             |iamnotmega                     |
-|🟢   |🇵🇱 Polish             |danoglez                       |
+|🤖   |🇯🇵 Japanese           |`"japanese"`            |HanumeshGupta                  |
-|🟢   |🇮🇷 Persian            |dysashop & zhavis              |
+|🤖   |🇬🇷 Greek              |`"greek"`               |HanumeshGupta                  |
-|🟢   |🇧🇩 Bengali            |HanumeshGupta                  |
+|🤖   |🇸🇮 Slovenian          |`"slovenian"`           |HanumeshGupta                  |
-|🟢   |❓ Catalan            |guillee3                       |
+|🤖   |🇰🇷 Korean             |`"korean"`              |HanumeshGupta                  |
-|🤖   |🇪🇪 Estonian           |iamnotmega                     |
+|🤖   |🇮🇳 Tamil              |`"tamil"`               |HanumeshGupta                  |
-|🤖   |🇫🇮 Finnish            |iamnotmega                     |
+|🤖   |❓ Kurdish            |`"kurdish"`             |HanumeshGupta                  |
-|🤖   |🇯🇵 Japanese           |HanumeshGupta                  |
+|🤖   |🇷🇺 Russian            |`"russian"`             |NoOneNook                      |
-|🤖   |🇬🇷 Greek              |HanumeshGupta                  |
+|🤖   |🇱🇻 Latvian            |`"latvian"`             |NoOneNook                      |
-|🤖   |🇸🇮 Slovenian          |HanumeshGupta                  |
+|🤖   |🇻🇳 Vietnamese         |`"vietnamese"`          |ngocdiep2006                   |
-|🤖   |🇰🇷 Korean             |HanumeshGupta                  |
+|🤖   |🇨🇳 Simplified Chinese |`"simplified-chinese"`  |HanumeshGupta                  |
-|🤖   |🇮🇳 Tamil              |HanumeshGupta                  |
-|🤖   |🇨🇳 Simplified Chinese |HanumeshGupta                  |
-|🤖   |❓ Kurdish            |HanumeshGupta                  |
-|🤖   |🇷🇺 Russian            |NoOneNook                      |
-|🤖   |🇱🇻 Latvian            |NoOneNook                      |
-|🤖   |🇻🇳 Vietnamese         |ngocdiep2006                   |
-|🔴   |🇨🇳 Traditional Chinese|[⭐ Contribute!](.github/CONTRIBUTING.md)|
 <!--[⭐ Contribute!](.github/CONTRIBUTING.md) -->
 
+## 😎 Hall Of Fame
+<img alt="The full list of contributors for Open Ticket and Open Discord." src=".github/CONTRIBUTORS.svg">
+
 ## ⭐️ Star History
-If you enjoy using Open ticket, **consider starring** this repository.  
+If you enjoy using Open ticket, **consider starring** our repository.  
 This will help us grow and reach even more people!
 
 <a href="https://star-history.com/#open-discord-bots/open-ticket&Date">
@@ -194,66 +177,6 @@ This will help us grow and reach even more people!
  </picture>
 </a>
 
-## 🧩 Plugins
-**Download all plugins from our [Official Plugin Repository](https://github.com/open-discord-bots/plugins)!**<br>
-> #### ⭐ Featured Plugins (Top 5 Most Used)
-> **[`ot-sqlite-database`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-sqlite-database/),
-> [`ot-reviews`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-reviews/),
-> [`ot-feedback`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-feedback/),
-> [`ot-tags`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-tags/),
-> [`ot-restrictions`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-restrictions/)**
-
-#### Categories:
-- **📄 Example** - These plugins serve as an example or starting template.
-- **📢 Command** - These plugins add new commands to the bot.
-- **⚙️ Utility** - These plugins help with utility systems. You might not notice them as a ticket user/admin directly.
-- **🎨 Customisation** - These plugins add even more customisation to the bot.
-- **💼 Management** - These plugins add features that help you manage your server or ticket system.
-- **🤖 Client** - These plugins add features affecting the Discord Client or bot itself.
-- Please Create a new category when your plugin doesn't fit in one of the available categories.
-
-### 📦 Official *(made by DJdj Development)*
-|Name                                                                  |Category                    |Description              |
-|----------------------------------------------------------------------|----------------------------|-------------------------|
-|[`example-plugin`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/example-plugin/)                     |📄 Example                  |This is just an example plugin for people that want to create their own plugin. |
-|[`example-command`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/example-command/)                   |📄 Example                  |Sample custom command using the Open Discord system. |
-|[`ot-jump-to-top`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-jump-to-top/)                     |📢 Command                  |Add a simple command to jump to the top of the ticket. |
-|[`ot-kill-switch`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-kill-switch/)                     |📢 Command                  |Temporarily disable the ticket system using a kill switch. |
-|[`ot-hosting-status`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-hosting-status/)               |📢 Command                  |A simple command to send hosting status updates to a channel. |
-|[`ot-shutdown`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-shutdown/)                           |📢 Command                  |A simple command to turn off the bot from a slash command (server & bot owner only). |
-|[`ot-sqlite-database`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-sqlite-database/)             |⚙️ Utility                  |With this plugin, the database will be an SQLite file. It's a must-have for large servers! |
-|[`ot-no-slash-clear`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-no-slash-clear/)               |⚙️ Utility                  |Disable the automatic removal of slash commands that aren't used by Open Ticket. |
-|[`ot-migrate-v3`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-migrate-v3/)                       |⚙️ Utility                  |Use this plugin to migrate all tickets from Open Ticket v3 to v4. |
-|[`ot-ticket-message-extras`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-ticket-message-extras/) |🎨 Customisation            |A plugin which adds a few little features to the ticket message. |
-|[`ot-rename-keep-prefix`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-rename-keep-prefix/)       |🎨 Customisation            |Simple plugin to keep the channel prefix when using the /rename command. |
-|[`ot-customise-buttons`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-customise-buttons/)         |🎨 Customisation            |Customise almost all built-in buttons. This includes the claim, reopen, close & delete buttons. |
-|[`ot-ephemeral-messages`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-ephemeral-messages/)       |🎨 Customisation            |Customise for every messages if it needs to be ephemeral or not. |
-|[`ot-footers`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-footers/)                             |🎨 Customisation            |A simple plugin to add footers in all Open Ticket embeds. |
-|[`ot-alt-detector`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-alt-detector/)                   |💼 Management               |Use the discord-alt-detector npm package by DJdj Development in your ticket bot. |
-|[`ot-embeds`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-embeds/)                               |💼 Management               |Create custom premade embeds in the config or use the command to create one from scratch. |
-|[`ot-move-actions`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-move-actions/)                   |💼 Management               |Automatically unclaim/unpin a ticket when it's moved using `/move`. |
-|[`ot-reviews`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-reviews/)                             |💼 Management               |Review system for Open Ticket! It is very customisable and has lots of features. |
-|[`ot-tags`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-tags/)                                   |💼 Management               |Use tags to quickly reply with a pre-existing text. |
-|[`ot-restrictions`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-restrictions/)                   |💼 Management               |Restrict which roles can open a specific ticket option. |
-|[`ot-better-status`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-better-status/)                 |🤖 Client                   |An advanced status plugin to rotate between states. It also allows for the use of variables. |
-|[`ot-channel-display`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-channel-display/)             |🤖 Client                   |A plugin to show different variables in a voice channel in your server. |
-|[`ot-vanity`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-vanity/)                               |🤖 Client                   |A plugin to detect the vanity status of members in the server and give them exclusive privilleges. |
-
-### ✅ Verified *(made by community)*
-|Name                                                                 |Author                      |Category                    |Description              |
-|---------------------------------------------------------------------|----------------------------|----------------------------|-------------------------|
-|[`ot-config-reload`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-config-reload/)                |guillee.3                   |⚙️ Utility                  |This plugin adds a new command that allows reloading the Open Ticket config files without the need for a restart. |
-|[`ot-feedback`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-feedback/)                          |an_developer                |💼 Management               |A plugin to gather feedback of your support service. |
-|[`ot-assign-role`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-assign-role/)                    |rapid.fast                  |💼 Management               |This plugin assigns a predefined role to a user upon creating a ticket. |
-|[`ot-moderation`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-moderation/)                      |NotMukundOP                 |💼 Management               |A simple moderation plugin for Open Discord with ban, kick & warnings. |
-|[`ot-template-system`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-template-system/)            |DanoGlez                    |💼 Management               |Predefined template system for sending quick messages. |
-|[`ot-volume-warning`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-volume-warning/)              |guillee.3                   |💼 Management               |Alerts ticket creators when too many tickets are open, indicating possible response delays. |
-|[`ot-reminders`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-reminders/)                        |guillee.3                   |💼 Management               |Set reminders that will be sent to a channel every specified time. |
-|[`ot-ticket-forms`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-ticket-forms/)                  |guillee.3                   |💼 Management               |An advanced forms plugin for Open Ticket. |
-|[`ot-followups`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-followups/)                        |guillee.3                   |💼 Management               |Send additional follow-up messages to a ticket. |
-|[`ot-twitch-notifier`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-twitch-notifier/)            |guillee.3                   |💼 Management               |Get notified when your favorite Twitch streamers go live. |
-|[`ot-translate-cmds`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-translate-cmds/)              |guillee.3                   |🤖 Client                   |Translate all built-in command names, descriptions & options. |
-
 ---
 <img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="170px">
 

config/general.json

@@ -1,125 +0,0 @@
-{
-    "_INFO":{
-        "support":"https://otdocs.dj-dj.be",
-        "discord":"https://discord.dj-dj.be",
-        "version":"open-ticket-v4.1.3"
-    },
-    
-    "token":"insert your bot token here! (or leave empty when using 'tokenFromENV')",
-    "tokenFromENV":false,
-
-    "mainColor":"#f8ba00",
-    "language":"english",
-    "prefix":"!ticket ",
-    "serverId":"discord server id",
-    "globalAdmins":["discord role id"],
-
-    "slashCommands":true,
-    "textCommands":true,
-
-    "status":{
-        "enabled":true,
-        "type":"listening OR watching OR playing OR custom",
-        "mode":"online OR invisible OR idle OR dnd",
-        "text":"/help",
-        "state":"(additional text or leave empty)"
-    },
-
-    "system":{
-        "preferSlashOverText":true,
-        "sendErrorOnUnknownCommand":true,
-        "questionFieldsInCodeBlock":true,
-        "displayFieldsWithQuestions":false,
-        "showGlobalAdminsInPanelRoles":false,
-        "disableVerifyBars":false,
-        "useRedErrorEmbeds":true,
-        "alwaysShowReason":false,
-        "emojiStyle":"before (OR after OR double OR disabled)",
-        "pinEmoji":"📌",
-        
-        "replyOnTicketCreation":true,
-        "replyOnReactionRole":true,
-        "askPriorityOnTicketCreation":false,
-        "removeParticipantsOnClose":false,
-        "disableAutocloseAfterReopen":true,
-        "autodeleteRequiresClosedTicket":true,
-        "adminOnlyDeleteWithoutTranscript":true,
-        "allowCloseBeforeMessage":false,
-        "allowCloseBeforeAdminMessage":true,
-        "useTranslatedConfigChecker":true,
-        "pinFirstTicketMessage":false,
-
-        "enableTicketClaimButtons":true,
-        "enableTicketCloseButtons":true,
-        "enableTicketPinButtons":true,
-        "enableTicketDeleteButtons":true,
-        "enableTicketActionWithReason":true,
-        "enableDeleteWithoutTranscript":true,
-
-        "logs":{
-            "enabled":false,
-            "channel":"discord channel id"
-        },
-        
-        "limits":{
-            "enabled":true,
-            "globalMaximum":50,
-            "userMaximum":3
-        },
-
-        "channelTopic":{
-            "showOptionName":true,
-            "showOptionDescription":false,
-            "showOptionTopic":true,
-            "showPriority":false,
-            "showClosed":true,
-            "showClaimed":false,
-            "showPinned":false,
-            "showCreator":false,
-            "showParticipants":false
-        },
-
-        "permissions":{
-            "help":"everyone (OR admin OR none OR role id)",
-            "panel":"admin (OR everyone OR none OR role id)",
-            "ticket":"none (OR admin OR everyone OR role id)",
-            "close":"everyone (OR admin OR none OR role id)",
-            "delete":"admin (OR everyone OR none OR role id)",
-            "reopen":"everyone (OR admin OR none OR role id)",
-            "claim":"admin (OR everyone OR none OR role id)",
-            "unclaim":"admin (OR everyone OR none OR role id)",
-            "pin":"admin (OR everyone OR none OR role id)",
-            "unpin":"admin (OR everyone OR none OR role id)",
-            "move":"admin (OR everyone OR none OR role id)",
-            "rename":"admin (OR everyone OR none OR role id)",
-            "add":"admin (OR everyone OR none OR role id)",
-            "remove":"admin (OR everyone OR none OR role id)",
-            "blacklist":"admin (OR everyone OR none OR role id)",
-            "stats":"everyone (OR admin OR none OR role id)",
-            "clear":"admin (OR everyone OR none OR role id)",
-            "autoclose":"admin (OR everyone OR none OR role id)",
-            "autodelete":"admin (OR everyone OR none OR role id)",
-            "transfer":"admin (OR everyone OR none OR role id)",
-            "topic":"admin (OR everyone OR none OR role id)",
-            "priority":"admin (OR everyone OR none OR role id)"
-        },
-
-        "messages":{
-            "creation":{"dm":false,"logs":true},
-            "closing":{"dm":false,"logs":true},
-            "deleting":{"dm":false,"logs":true},
-            "reopening":{"dm":false,"logs":true},
-            "claiming":{"dm":false,"logs":true},
-            "pinning":{"dm":false,"logs":true},
-            "adding":{"dm":false,"logs":true},
-            "removing":{"dm":false,"logs":true},
-            "renaming":{"dm":false,"logs":true},
-            "moving":{"dm":false,"logs":true},
-            "blacklisting":{"dm":false,"logs":true},
-            "transferring":{"dm":false,"logs":true},
-            "topicChange":{"dm":false,"logs":true},
-            "priorityChange":{"dm":false,"logs":true},
-            "reactionRole":{"dm":false,"logs":true}
-        }
-    }
-}

config/general.jsonc

@@ -0,0 +1,175 @@
+/*
+ * Hi there! Thank you for installing Open Ticket.
+ * ----------------------------------------------
+ * If you need any assistance with configuring the bot,
+ * feel free to use the documentation or join our Discord server:
+ * https://otdocs.dj-dj.be
+ * https://discord.dj-dj.be
+ * ----------------------------------------------
+ * SETUP:
+ * 1. Install the required dependencies using the command: "npm install"
+ * 2. Configure the bot in one of the following ways:
+ *      a. (easy) Using the Quick Setup CLI Tool
+ *      b. (difficult) Using the JSON files in `./config/`
+ * 
+ * Start the Quick Setup CLI Tool using the command: "npm run setup"
+ * After configuration, start the bot using the command: "npm start"
+ * 
+ * Good luck! DJj123dj & contributors
+ */
+{
+    "_CONFIG_VERSION":"open-ticket-v4.2.0",
+    
+    /* Load the bot token from .env or the "token" field below. Leave "token" empty if using "tokenFromENV". */
+    "token":"INSERT_BOT_TOKEN",
+    "tokenFromENV":false,
+    
+    "mainColor":"#f8ba00", //Hex color used in most embeds
+    "language":"english", //Visit README.md for list
+    "prefix":"!ticket ", //Prefix used in text commands
+    "serverId":"DISCORD_SERVER_ID",
+    "globalAdmins":["DISCORD_ROLE_ID"], //Have access to all commands
+    
+    /* Enable/disable text or slash commands. */
+    "slashCommands":true,
+    "textCommands":true,
+    
+    /* Configure the status of the bot. */
+    "status":{
+        "enabled":true,
+        "type":"listening", //Choices: listening, watching, playing, custom
+        "mode":"online", //Choices: online, invisible, idle, dnd
+        "text":"/help",
+        "state":"" //Additional text (Leave empty to disable)
+    },
+    
+    /* Send ticket logs to a channel or in DM of the ticket creator. */
+    "logs":{
+        "enabled":false,
+        "channel":"DISCORD_CHANNEL_ID",
+        "logMessages":{
+            "creation":{"dm":false,"logs":true},
+            "closing":{"dm":false,"logs":true},
+            "deleting":{"dm":false,"logs":true},
+            "reopening":{"dm":false,"logs":true},
+            "claiming":{"dm":false,"logs":true},
+            "pinning":{"dm":false,"logs":true},
+            "adding":{"dm":false,"logs":true},
+            "removing":{"dm":false,"logs":true},
+            "renaming":{"dm":false,"logs":true},
+            "moving":{"dm":false,"logs":true},
+            "blacklisting":{"dm":false,"logs":true},
+            "transferring":{"dm":false,"logs":true},
+            "topicChange":{"dm":false,"logs":true},
+            "priorityChange":{"dm":false,"logs":true},
+            "reactionRole":{"dm":false,"logs":true}
+        }
+    },
+    
+    /* A large collection of settings for the ticket system. */
+    "ticketSystem":{
+        "preferSlashOverText":true, //Show slashcmds in help menu's
+        "sendErrorOnUnknownCommand":true, //Send error when command not found
+        "questionFieldsInCodeBlock":true, //Put question answers in code blocks
+        "displayFieldsWithQuestions":false, //Display embed fields together with question answers
+        "showGlobalAdminsInPanelRoles":false, //Include "globalAdmins" in panel admin lists
+        "disableVerifyBars":false, //Disable the (❌/✅) buttons
+        "useRedErrorEmbeds":true, //Make errors embeds always red
+        "alwaysShowReason":false, //Show reason even if none is provided
+        "emojiStyle":"before", //The style of emoji's in embeds. Choices: before, after, double, disabled
+        "pinEmoji":"📌", //Channel emoji of pinned tickets (Leave empty to disable)
+        "closeEmoji":"", //Channel emoji of closed tickets (Leave empty to disable)
+        
+        "replyOnTicketCreation":true, //Reply with a msg when a ticket is created
+        "replyOnReactionRole":true, //Reply with a msg when a reaction role is used
+        "askPriorityOnTicketCreation":true, //Show a dropdown to select priority
+        "removeParticipantsOnClose":false, //Remove non-admins when ticket is closed
+        "disableAutocloseAfterReopen":true, //Disable autoclose after ticket got reopened
+        "autodeleteRequiresClosedTicket":true, //A ticket must be closed before autodelete works
+        "adminOnlyDeleteWithoutTranscript":true, //Only allow "globalAdmins" to delete a ticket without transcript
+        "allowCloseBeforeMessage":false, //Allow closing before a message is sent
+        "allowCloseBeforeAdminMessage":true, //Allow closing before an admin has sent a message
+        "useTranslatedConfigChecker":true, //Translate config errors in the console
+        "pinFirstTicketMessage":true, //Pin the ticket message to the channel
+        
+        /* Enable/disable certain buttons & features of the bot. */
+        "enableTicketClaimButtons":true,
+        "enableTicketCloseButtons":true,
+        "enableTicketPinButtons":true,
+        "enableTicketDeleteButtons":true,
+        "enableTicketActionWithReason":true,
+        "enableDeleteWithoutTranscript":true, //Allow deleting tickets without transcript
+        "enableCreateTicketForOtherUser":true, //Allow creating tickets for other users
+        
+        /* Set the maximum amount of simultaneous tickets. */
+        "limits":{
+            "enabled":true,
+            "globalMaximum":50,
+            "userMaximum":3
+        },
+        
+        /* Choose which data is shown in the channel topic. */
+        "channelTopic":{
+            "showOptionName":true,
+            "showOptionDescription":false,
+            "showOptionTopic":true,
+            "showPriority":false,
+            "showClosed":true,
+            "showClaimed":false,
+            "showPinned":false,
+            "showCreator":false,
+            "showParticipants":false
+        },
+        
+        /* Move closed tickets to a separate category. */
+        "closedCategory":{
+            "enabled":false,
+            "categoryId":"DISCORD_CATEGORY_ID"
+        },
+        
+        /* Create tickets in a backup category when the original category exceeds 50 channels. */
+        "backupCategory":{
+            "enabled":false,
+            "categoryId":"DISCORD_CATEGORY_ID"
+        },
+        
+        /* Move claimed tickets to a matching category of the user that claimed the ticket. Set to empty list [] to disable. */
+        "claimedCategories":[
+            {"user":"DISCORD_USER_ID","category":"DISCORD_CATEGORY_ID"}
+        ]
+    },
+    
+    /*
+     * Set permissions for each individual command, button or action.
+     * CHOICES:
+     * >> "none"            -> Command disabled
+     * >> "everyone"        -> Allowed for everyone
+     * >> "admin"           -> Global & ticket admins only
+     * >> "DISCORD_ROLE_ID" -> Custom role only
+     */
+    "permissions":{
+        "help":"everyone",
+        "panel":"admin",
+        "ticket":"none",
+        "close":"everyone",
+        "delete":"admin",
+        "reopen":"everyone",
+        "claim":"admin",
+        "unclaim":"admin",
+        "pin":"admin",
+        "unpin":"admin",
+        "move":"admin",
+        "rename":"admin",
+        "add":"admin",
+        "remove":"admin",
+        "blacklist":"admin",
+        "stats":"everyone",
+        "clear":"admin",
+        "autoclose":"admin",
+        "autodelete":"admin",
+        "transfer":"admin",
+        "topic":"admin",
+        "priority":"admin",
+        "transcripts":"admin"
+    }
+}

config/options.json

@@ -1,126 +0,0 @@
-[
-    {
-        "id":"example-ticket",
-        "name":"Question",
-        "description":"Create this ticket if you have a question! (or leave empty)",
-        "type":"ticket",
-
-        "button":{
-            "emoji":"🎫 (or leave empty)",
-            "label":"question (or leave empty)",
-            "color":"gray OR red OR green OR blue"
-        },
-
-        "ticketAdmins":["discord role id"],
-        "readonlyAdmins":["discord role id"],
-        "allowCreationByBlacklistedUsers":false,
-        "questions":["example-question-1","example-question-2"],
-
-        "channel":{
-            "prefix":"question-",
-            "suffix":"user-name OR user-id OR random-number OR random-hex OR counter-dynamic OR counter-fixed",
-            "category":"category id (or leave empty)",
-            "closedCategory":"category id (or leave empty)",
-            "backupCategory":"category id (or leave empty)",
-            "claimedCategory":[
-                {"user":"user id","category":"category id"}
-            ],
-            "topic":"This is the topic of this ticket channel and is visible to everyone! (or leave empty)"
-        },
-        
-        "dmMessage":{
-            "enabled":false,
-            "text":"Thank you for creating a ticket in our server! (or leave empty)",
-            "embed":{
-                "enabled":false,
-                "title":"Embed Title! (or leave empty)",
-                "description":"Description (or leave empty)",
-                "customColor":"#f8ab00 (or leave empty)",
-
-                "image":"https://www.example.com/image.png (or leave empty)",
-                "thumbnail":"https://www.example.com/image.png (or leave empty)",
-                "fields":[
-                    {"name":"field name","value":"field value","inline":false}
-                ],
-                "timestamp":false
-            }
-        },
-        "ticketMessage":{
-            "enabled":true,
-            "text":"",
-            "embed":{
-                "enabled":true,
-                "title":"Question Ticket",
-                "description":"Thank you for creating a 'Question' ticket in our server!\nOur support team will help you as soon as possible!",
-                "customColor":"#f8ab00 (or leave empty)",
-
-                "image":"https://www.example.com/image.png (or leave empty)",
-                "thumbnail":"https://www.example.com/image.png (or leave empty)",
-                "fields":[
-                    {"name":"field name","value":"field value","inline":false}
-                ],
-                "timestamp":false
-            },
-            "ping":{
-                "@here":true,
-                "@everyone":false,
-                "custom":["discord role id"]
-            }
-        },
-        "autoclose":{
-            "enableInactiveHours":false,
-            "inactiveHours":24,
-            "enableUserLeave":false,
-            "disableOnClaim":false
-        },
-        "autodelete":{
-            "enableInactiveDays":false,
-            "inactiveDays":7,
-            "enableUserLeave":false,
-            "disableOnClaim":false
-        },
-        "cooldown":{
-            "enabled":false,
-            "cooldownMinutes":10
-        },
-        "limits":{
-            "enabled":false,
-            "globalMaximum":20,
-            "userMaximum":3
-        },
-        "slowMode":{
-            "enabled":false,
-            "slowModeSeconds":20
-        }
-    },
-    {
-        "id":"example-website",
-        "name":"Website",
-        "description":"Go to our website.",
-        "type":"website",
-
-        "button":{
-            "emoji":"😃",
-            "label":"Visit our website"
-        },
-
-        "url":"https://www.dj-dj.be"
-    },
-    {
-        "id":"example-role",
-        "name":"Update Ping",
-        "description":"Click here to get notified on updates!",
-        "type":"role",
-
-        "button":{
-            "emoji":"📢",
-            "label":"Update Ping",
-            "color":"gray OR red OR green OR blue"
-        },
-
-        "roles":["discord role id"],
-        "mode":"add&remove OR remove OR add",
-        "removeRolesOnAdd":["discord role id"],
-        "addOnMemberJoin":false
-    }
-]

config/options.jsonc

@@ -0,0 +1,165 @@
+/*
+ * OPEN TICKET BUTTON OPTIONS
+ * ----------------------------------------------
+ * Create customizable ticket, website, reaction-role or sub-panel button options.
+ * Up to 25 options can be added to each panel in (config/panels.jsonc)
+ * There are 4 types of options available: ticket, website, role, sub-panel
+ * 
+ * TIP: Create new options by copying everything between and including the {...} brackets of an option. Paste it after the last option and make sure that they are seperated by a comma.
+ */
+[
+    {
+        /* A ticket option creates a button to open a ticket. */
+        "id":"example-ticket",
+        "name":"Question",
+        "description":"Want to tell us something? Create this ticket for general questions for our support team.", //Leave empty to disable
+        "type":"ticket",
+        
+        "button":{
+            /* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
+            "emoji":"🎫",
+            "label":"Question",
+            "color":"gray" //Choices: gray, red, green, blue
+        },
+        
+        /* Add up to 5 modal questions IDs from (config/questions.jsonc). */
+        "questions":["example-question-1","example-question-2"],
+        
+        "ticketAdmins":["DISCORD_ROLE_ID"],
+        "readonlyAdmins":["DISCORD_ROLE_ID"],
+        "allowCreationByBlacklistedUsers":false,
+        
+        "channel":{
+            /* Configure the name, topic and category of the ticket option. */
+            "prefix":"question-",
+            "suffix":"user-name", //Choices: user-name, user-id, random-number, random-hex, counter-dynamic, counter-fixed
+            "category":"DISCORD_CATEGORY_ID", //Leave empty to disable
+            "topic":"The ticket topic shown in the channel." //Leave empty to disable
+        },
+        
+        "dmMessage":{
+            /* Send a customisable message in DM when creating a ticket. */
+            "enabled":false,
+            "text":"", //Leave empty to disable
+            "embed":{
+                "enabled":false,
+                "title":"Question Ticket", //Leave empty to disable
+                "description":"Thank you for creating a ticket in our server. We will try to help you as soon as possible.", //Leave empty to disable
+                "customColor":"#f8ab00", //Leave empty to use default color
+                
+                "image":"", //Image URL. Leave empty to disable
+                "thumbnail":"", //Image URL. Leave empty to disable
+                /* Embed fields. Set to empty list [] to disable. */
+                "fields":[
+                    {"name":"Field name","value":"Field value","inline":false}
+                ],
+                "timestamp":false
+            }
+        },
+        "ticketMessage":{
+            /* Send a customisable message in the ticket with close, claim, delete, ... buttons. */
+            "enabled":true,
+            "text":"", //Leave empty to disable
+            "embed":{
+                "enabled":true,
+                "title":"Question Ticket", //Leave empty to disable
+                "description":"Thank you for creating a ticket in our server.\nOur support team will assist you as soon as possible. (leave empty to disable)", //Leave empty to disable
+                "customColor":"#f8ab00 (leave empty to disable)", //Leave empty to use default color
+                
+                "image":"https://www.example.com/image.png (leave empty to disable)", //Image URL. Leave empty to disable
+                "thumbnail":"https://www.example.com/image.png (leave empty to disable)", //Image URL. Leave empty to disable
+                /* Embed fields. Set to empty list [] to disable. */
+                "fields":[
+                    {"name":"Field name","value":"Field value","inline":false}
+                ],
+                "timestamp":false
+            },
+            "ping":{
+                /* Customise the user & role mentions of this ticket message. */
+                "@here":true,
+                "@everyone":false,
+                "custom":["DISCORD_ROLE_ID"]
+            }
+        },
+        "autoclose":{
+            /* Autoclose this ticket after a period of inactivity or when the creator leaves the server. */
+            "enableInactiveHours":false,
+            "inactiveHours":24,
+            "enableUserLeave":false,
+            "disableOnClaim":false
+        },
+        "autodelete":{
+            /* Autodelete this ticket after a period of inactivity or when the creator leaves the server. */
+            "enableInactiveDays":false,
+            "inactiveDays":7,
+            "enableUserLeave":false,
+            "disableOnClaim":false
+        },
+        "cooldown":{
+            /* Users must wait a certain period before being able to create another ticket of this type. */
+            "enabled":false,
+            "cooldownMinutes":10
+        },
+        "limits":{
+            /* Set the maximum amount of simultaneous tickets of this option. */
+            "enabled":false,
+            "globalMaximum":20,
+            "userMaximum":3
+        },
+        "slowMode":{
+            /* Enable slow-mode in the ticket channel. */
+            "enabled":false,
+            "slowModeSeconds":20
+        }
+    },
+    {
+        /* A website option creates a button with a URL to an external website. */
+        "id":"example-website",
+        "name":"Website",
+        "description":"Take a look at our amazing website.", //Leave empty to disable
+        "type":"website",
+        
+        "button":{
+            /* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
+            "emoji":"😃",
+            "label":"Visit Website"
+        },
+        
+        "url":"https://www.dj-dj.be"
+    },
+    {
+        /* A reaction-role option creates a button for members to choose roles. */
+        "id":"example-role",
+        "name":"Update Ping",
+        "description":"Receive notifications about updates in our server.", //Leave empty to disable
+        "type":"role",
+        
+        "button":{
+            /* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
+            "emoji":"📢",
+            "label":"Update Ping",
+            "color":"gray" //Choices: gray, red, green, blue
+        },
+        
+        "roles":["DISCORD_ROLE_ID"],
+        "mode":"add&remove OR remove OR add", //What to do with the roles. Choices: add&remove, add, remove
+        "removeRolesOnAdd":["DISCORD_ROLE_ID"], //Remove these old roles when new roles are added.
+        "addOnMemberJoin":false //Add these roles automatically when joining the server.
+    },
+    {
+        /* A sub-panel option creates a button which sends another panel for additional options. */
+        "id":"example-sub-panel",
+        "name":"Example Sub-Panel",
+        "description":"This is an example of how to implement a sub-panel in Open Ticket.", //Leave empty to disable
+        "type":"sub-panel",
+        
+        "button":{
+            /* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
+            "emoji":"📋",
+            "label":"Sub-Panel Example",
+            "color":"gray" //Choices: gray, red, green, blue
+        },
+        
+        "subPanelId":"example-panel" //Choose a panel ID from (config/panels.jsonc)
+    }
+]

config/panels.json

@@ -1,39 +0,0 @@
-[
-    {
-        "id":"example-embed",
-        "name":"Example Embed",
-        "dropdown":false,
-        "options":["example-ticket","example-website","example-role"],
-
-        "text":"",
-        "embed":{
-            "enabled":true,
-            "title":"Tickets:",
-            "description":"Create a ticket by clicking one of the buttons below!",
-            
-            "customColor":"#f8ab00 (or leave empty)",
-            "url":"https://openticket.dj-dj.be (or leave empty)",
-
-            "image":"https://www.example.com/image.png (or leave empty)",
-            "thumbnail":"https://www.example.com/image.png (or leave empty)",
-            
-            "footer":"Open Ticket v4.1.3 (or leave empty)",
-            "fields":[
-                {"name":"field name","value":"field value","inline":false}
-            ],
-            "timestamp":false
-        },
-        "settings":{
-            "dropdownPlaceholder":"Create a ticket!",
-
-            "enableMaxTicketsWarningInText":false,
-            "enableMaxTicketsWarningInEmbed":true,
-
-            "describeOptionsLayout":"simple OR normal OR detailed",
-            "describeOptionsCustomTitle":"",
-            "describeOptionsInText":false,
-            "describeOptionsInEmbedFields":true,
-            "describeOptionsInEmbedDescription":false
-        }
-    }
-]

config/panels.jsonc

@@ -0,0 +1,57 @@
+/*
+ * OPEN TICKET PANELS
+ * ----------------------------------------------
+ * Create customizable panel messages with buttons or a dropdown.
+ * Add up to 25 options to this panel from (config/options.jsonc)
+ * Panels can be customised with text, images, colors and more.
+ * 
+ * Spawn the panel in Discord using: /panel <id>
+ * 
+ * TIP: Create new panels by copying everything between and including the {...} brackets of an panel. Paste it after the last panel and make sure that they are seperated by a comma.
+ */
+[
+    {
+        /* A panel is creates a message with up to 25 options as buttons or dropdown. */
+        "id":"example-panel",
+        "name":"Example Panel",
+        "dropdown":false,
+        
+        /* Add up to 5 option IDs from (config/options.jsonc). */
+        "options":["example-ticket","example-website","example-role"],
+        
+        "text":"", //Leave empty to disable
+        "embed":{
+            "enabled":true,
+            "title":"Tickets:", //Leave empty to disable
+            "description":"Create a ticket by selecting one of the options below. Once selected, a private ticket will be created for you and our support team will be able to assist you directly.", //Leave empty to disable
+            
+            "customColor":"#f8ab00", //Leave empty to use default color
+            "url":"", //URL. Leave empty to disable
+            
+            "image":"", //Image URL. Leave empty to disable
+            "thumbnail":"", //Image URL. Leave empty to disable
+            
+            "footer":"Open Ticket v4.2.0", //Leave empty to disable
+            /* Embed fields. Set to empty list [] to disable. */
+            "fields":[
+                {"name":"Field name","value":"Field value","inline":false}
+            ],
+            "timestamp":false
+        },
+        "settings":{
+            "dropdownPlaceholder":"Create a ticket...", //Leave empty to use default.
+            "maximumButtonsPerRow":5,
+            
+            /* Display the maximum amount of tickets per user. */
+            "enableMaxTicketsWarningInText":false,
+            "enableMaxTicketsWarningInEmbed":true,
+            
+            /* Automatically generate option descriptions from (config/options.jsonc). */
+            "describeOptionsLayout":"normal", //Choices: simple, normal, detailed
+            "describeOptionsCustomTitle":"",
+            "describeOptionsInText":false,
+            "describeOptionsInEmbedFields":true,
+            "describeOptionsInEmbedDescription":false
+        }
+    }
+]

config/questions.json

@@ -1,28 +0,0 @@
-[
-    {
-        "id":"example-question-1",
-        "name":"Example Question 1",
-        "type":"short",
-        
-        "required":true,
-        "placeholder":"Insert your short answer here!",
-        "length":{
-            "enabled":false,
-            "min":0,
-            "max":1000
-        }
-    },
-    {
-        "id":"example-question-2",
-        "name":"Example Question 2",
-        "type":"paragraph",
-        
-        "required":false,
-        "placeholder":"Insert your long answer here!",
-        "length":{
-            "enabled":false,
-            "min":0,
-            "max":1000
-        }
-    }
-]

config/questions.jsonc

@@ -0,0 +1,102 @@
+/*
+ * OPEN TICKET MODAL QUESTIONS
+ * ----------------------------------------------
+ * Create customizable modal questions that will be shown before creating a ticket.
+ * Each ticket option (config/options.jsonc) can contain a maximum of 5 questions.
+ * There are 6 types of questions available: short, paragraph, dropdown, radio-select, checkbox-select, text-display
+ * 
+ * TIP: Create new questions by copying everything between and including the {...} brackets of a question. Paste it after the last question and make sure that they are seperated by a comma.
+ */
+[
+    {
+        /* A short text input modal question. */
+        "id":"example-question-1",
+        "name":"Example Question 1",
+        "description":"", //Leave empty to disable
+        "type":"short",
+        "required":true,
+        
+        "placeholder":"Insert answer...",
+        "length":{
+            /* Configure length limits for the answer. */
+            "enabled":false,
+            "min":0,
+            "max":1000
+        }
+    },
+    {
+        /* A paragraph text input modal question. */
+        "id":"example-question-2",
+        "name":"Example Question 2",
+        "description":"", //Leave empty to disable
+        "type":"paragraph",
+        "required":false,
+        
+        "placeholder":"Insert answer...",
+        "length":{
+            /* Configure length limits for the answer. */
+            "enabled":false,
+            "min":0,
+            "max":1000
+        }
+    },
+    {
+        /* A dropdown menu input modal question with up to 25 choices. "emoji" & "description" fields are optional. */
+        "id":"example-question-3",
+        "name":"Example Question 3",
+        "description":"This is a dropdown question.", //Leave empty to disable
+        "type":"dropdown",
+        "required":false,
+        
+        "placeholder":"Choose your answer...",
+        "choices":[
+            {"title":"Choice A","description":"Apple","emoji":"🍎"},
+            {"title":"Choice B","description":"Banana","emoji":"🍌"},
+            {"title":"Choice C","description":"Orange","emoji":"🍊"},
+            {"title":"Choice D","description":"Kiwi","emoji":"🥝"}
+        ]
+    },
+    {
+        /* A radio select input modal question with up to 10 choices. */
+        "id":"example-question-4",
+        "name":"Example Question 4",
+        "description":"This is a radio select question.", //Leave empty to disable
+        "type":"radio-select",
+        "required":true,
+        
+        "choices":[
+            {"title":"Choice A","description":"Up","selectedByDefault":false},
+            {"title":"Choice B","description":"Down","selectedByDefault":false},
+            {"title":"Choice C","description":"Left","selectedByDefault":false},
+            {"title":"Choice D","description":"Right","selectedByDefault":false}
+        ]
+    },
+    {
+        /* A checkbox select input modal question with up to 10 choices. */
+        "id":"example-question-5",
+        "name":"Example Question 5",
+        "description":"This is a checkbox select question.", //Leave empty to disable
+        "type":"checkbox-select",
+        "required":true,
+        
+        "limits":{
+            /* Configure checkbox amount limits for the answer. */
+            "enabled":false,
+            "min":0,
+            "max":10
+        },
+        "choices":[
+            {"title":"Choice A","description":"Happiness","selectedByDefault":false},
+            {"title":"Choice B","description":"Anger","selectedByDefault":false},
+            {"title":"Choice C","description":"Sadness","selectedByDefault":false},
+            {"title":"Choice D","description":"Fear","selectedByDefault":false}
+        ]
+    },
+    {
+        /* Show text in a modal to provide extra details or explain questions. */
+        "id":"example-text-display",
+        "type":"text-display",
+        
+        "textContents":"This is a text display. It isn't a question, but allows you to display additional details."
+    }
+]

config/transcripts.json

@@ -1,55 +0,0 @@
-{
-    "general":{
-        "enabled":false,
-
-        "enableChannel":false,
-        "enableCreatorDM":false,
-        "enableParticipantDM":false,
-        "enableActiveAdminDM":false,
-        "enableEveryAdminDM":false,
-
-        "channel":"transcript channel id (or leave empty)",
-        "mode":"html OR text"
-    },
-    "embedSettings":{
-        "customColor":"#f8ab00 (or leave empty)",
-        "listAllParticipants":false,
-        "includeTicketStats":false
-    },
-    "textTranscriptStyle":{
-        "layout":"simple OR normal OR detailed",
-        "includeStats":true,
-        "includeIds":false,
-        "includeEmbeds":true,
-        "includeFiles":true,
-        "includeBotMessages":true,
-
-        "fileMode":"custom OR channel-name OR channel-id OR user-name OR user-id",
-        "customFileName":"this-is-a-transcript (or leave empty)"
-    },
-    "htmlTranscriptStyle":{
-        "background":{
-            "enableCustomBackground":false,
-            "backgroundColor":"#f8ba00 (or leave empty)",
-            "backgroundImage":"https://www.example.com/image.png (or leave empty)" 
-        },
-        "header":{
-            "enableCustomHeader":false,
-            "backgroundColor":"#202225",
-            "decoColor":"#f8ba00",
-            "textColor":"#ffffff"
-        },
-        "stats":{
-            "enableCustomStats":false,
-            "backgroundColor":"#202225",
-            "keyTextColor":"#737373",
-            "valueTextColor":"#ffffff",
-            "hideBackgroundColor":"#40444a",
-            "hideTextColor":"#ffffff"
-        },
-        "favicon":{
-            "enableCustomFavicon":false,
-            "imageUrl":"https://t.dj-dj.be/favicon.png"
-        }
-    }
-}

config/transcripts.jsonc

@@ -0,0 +1,70 @@
+/*
+ * OPEN TICKET TRANSCRIPTS
+ * ----------------------------------------------
+ * Enable transcript creation when tickets are deleted. There are 2 available transcript types: HTML & Text
+ * 
+ * HTML Transcripts (recommended):
+ * Generate transcripts as HTML files to view in the browser. No server or domain required. HTML Transcripts use an external service to process and host the transcripts.
+ * 
+ * Text Transcripts:
+ * Generate transcripts as simple .txt files with limited details. Processing happens fully local.
+ */
+{
+    "general":{
+        "enabled":false,
+        
+        /* Choose which users and channel get the generated transcript. */
+        "enableChannel":false,
+        "enableCreatorDM":false,
+        "enableParticipantDM":false,
+        "enableActiveAdminDM":false,
+        "enableEveryAdminDM":false,
+        
+        "channel":"DISCORD_CHANNEL_ID", //Where to send transcripts. Leave empty when disabled.
+        "mode":"html" //The type of transcript to use. Choices: html, text
+    },
+    "embedSettings":{
+        /* Customise the embed which contains the generated transcript file or URL. */
+        "customColor":"#f8ab00", //Leave empty to use default color
+        "listAllParticipants":false,
+        "includeTicketStats":false
+    },
+    "textTranscriptStyle":{
+        /* Customise layout of the text transcripts. */
+        "layout":"normal", //Choices: simple, normal, detailed
+        "includeStats":true,
+        "includeIds":false,
+        "includeEmbeds":true,
+        "includeFiles":true,
+        "includeBotMessages":true,
+        
+        "fileMode":"custom", //How to name the transcript file? Choices: custom, channel-name, channel-id, user-name, user-id
+        "customFileName":"transcript" //Custom filename without extension
+    },
+    "htmlTranscriptStyle":{
+        /* Customise layout of the HTML transcripts. */
+        "background":{
+            "enableCustomBackground":false,
+            "backgroundColor":"#f8ba00", //Leave empty to use Open Ticket color (#f8ba00)
+            "backgroundImage":"https://www.example.com/image.png" //Image URL to fill entire background. Leave empty to disable
+        },
+        "header":{
+            "enableCustomHeader":false,
+            "backgroundColor":"#202225",
+            "decoColor":"#f8ba00",
+            "textColor":"#ffffff"
+        },
+        "stats":{
+            "enableCustomStats":false,
+            "backgroundColor":"#202225",
+            "keyTextColor":"#737373",
+            "valueTextColor":"#ffffff",
+            "hideBackgroundColor":"#40444a",
+            "hideTextColor":"#ffffff"
+        },
+        "favicon":{
+            "enableCustomFavicon":false,
+            "imageUrl":"https://t.dj-dj.be/favicon.png"
+        }
+    }
+}

database/states.json

@@ -0,0 +1 @@
+[]

index.js

@@ -4,7 +4,6 @@ const flags = [
     //PTERODACTYL PANEL
     //add startup flags here (e.g. "--no-compile") when running via the panel
 ]
-process.argv.push(...flags)
 /////////////// STARTUP FLAGS ///////////////
 
 /*
@@ -14,170 +13,19 @@ process.argv.push(...flags)
 ██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║     
 ╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║     
  ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝     
- v4.1.3 - Made by DJj123dj & Contributors
+ v4.2.0 - Made by DJj123dj & Contributors
 
  Discord: https://discord.dj-dj.be
  Docs: https://otdocs.dj-dj.be
  Support Us: https://github.com/sponsors/DJj123dj/
  
  */
+
 ///////////////////////////////////////////
 ////////// COMPILATION + STARTUP //////////
 ///////////////////////////////////////////
-const fs = require("fs")
-const ts = require("typescript")
-const {createHash,Hash} = require("crypto")
-const nodepath = require('path')
-const ansis = require("ansis")
 
-/** ## What is this?
+import { frameworkStartup } from "@open-discord-bots/framework"
- * This is a function which compares `./src/` with a hash stored in `./dist/hash.txt`.
+frameworkStartup(flags,"openticket",async () => {
- * The hash is based on the modified date & file metadata of all files in `./src/`.
+    await import("./dist/src/index.js")
- * 
- * If the hash is different, the bot will automatically re-compile.
- * This will help you save CPU resources because the bot shouldn't re-compile when nothing has been changed :)
- * 
- * @param {string} dir
- * @param {Hash|null} upperHash
- */
-function computeSourceHash(dir,upperHash){
-    const hash = upperHash ? upperHash : createHash("sha256")
-    const info = fs.readdirSync(dir,{withFileTypes:true})
-    
-    for (const file of info) {
-        const fullPath = nodepath.join(dir,file.name)
-        if (file.isFile() && [".js",".ts",".jsx",".tsx"].some((ext) => file.name.endsWith(ext))){
-            const statInfo = fs.statSync(fullPath)
-            //compute hash using file metadata
-            const fileInfo = `${fullPath}:${statInfo.size}:${statInfo.mtimeMs}`
-            hash.update(fileInfo)
-            
-        }else if (file.isDirectory()){
-            //recursively compute all folders
-            computeSourceHash(fullPath,hash)
-        }
-    }
-    //return when not being called recursively
-    if (!upperHash) {
-        return hash.digest("hex")
-    }
-}
-function requiresCompilation(){
-    //check hashes when not using "--compile-only" flag
-    if (process.argv.includes("--compile-only")) return true
-
-    console.log("OT: Comparing prebuilds with source...")
-    const sourceHash = computeSourceHash("./src/")
-    const pluginHash = computeSourceHash("./plugins/")
-    const hash = sourceHash+":"+pluginHash
-
-    if (fs.existsSync("./dist/hash.txt")){
-        const distHash = fs.readFileSync("./dist/hash.txt").toString()
-        if (distHash === hash) return false
-        else return true
-    }else return true
-}
-function saveNewCompilationHash(){
-    const sourceHash = computeSourceHash("./src/")
-    const pluginHash = computeSourceHash("./plugins/")
-    const hash = sourceHash+":"+pluginHash
-    fs.writeFileSync("./dist/hash.txt",hash)
-}
-
-if (!process.argv.includes("--no-compile")){
-    const requiredDependencies = new Set()
-    if (fs.existsSync("./plugins")){
-        console.log("OT: Reading plugin.json files...")
-        for (const pluginDir of fs.readdirSync("./plugins")){
-            if (pluginDir === ".DS_Store") continue
-            const pluginPath = nodepath.join("./plugins", pluginDir)
-            if (!fs.statSync(pluginPath).isDirectory()) continue
-            
-            const pluginJsonPath = nodepath.join(pluginPath, "plugin.json")
-            if (fs.existsSync(pluginJsonPath)){
-                try{
-                    const pluginData = JSON.parse(fs.readFileSync(pluginJsonPath).toString())
-                    if (pluginData.npmDependencies && Array.isArray(pluginData.npmDependencies)){
-                        pluginData.npmDependencies.forEach((dep) => {
-                            if (typeof dep === "string" && dep.trim()){
-                                requiredDependencies.add(dep.trim())
-                            }
 })
-                    }
-                }catch(err){
-                    // skip invalid plugin.json files, will be caught later
-                }
-            }
-        }
-        
-        if (requiredDependencies.size > 0){
-            console.log("OT: Checking plugin npm dependencies...")
-            /**@type {string[]} */
-            const missingDeps = []
-            for (const dep of requiredDependencies){
-                try{
-                    require.resolve(dep)
-                }catch(err){
-                    missingDeps.push(dep)
-                }
-            }
-            
-            if (missingDeps.length > 0){
-                console.log(ansis.red("OT: ❌ Fatal Error --> Missing npm dependencies required by plugins:\n\n")+ansis.cyan(missingDeps.map((dep) => "  - "+dep).join("\n")+"\n"))
-                console.log("OT: Please install missing dependencies using the following command:\n> "+ansis.bold.green("npm install " + missingDeps.join(" "))+"\n")
-                process.exit(1)
-            }
-        }
-    }
-    
-    if (requiresCompilation()){
-        console.log("OT: Compilation Required...")
-
-        //REMOVE EXISTING BUILDS
-        console.log("OT: Removing Prebuilds...")
-        fs.rmSync("./dist",{recursive:true,force:true})
-
-        //COMPILE TYPESCRIPT
-        console.log("OT: Compiling Typescript...")
-        const configPath = nodepath.resolve('./tsconfig.json')
-        const configFile = ts.readConfigFile(configPath,ts.sys.readFile)
-
-        //check for tsconfig errors
-        if (configFile.error){
-            const message = ts.formatDiagnosticsWithColorAndContext([configFile.error],ts.createCompilerHost({}))
-            console.error(message)
-            process.exit(1)
-        }
-
-        //parse tsconfig file
-        const parsedConfig = ts.parseJsonConfigFileContent(configFile.config,ts.sys,nodepath.dirname(configPath))
-
-        //create program/compiler
-        const program = ts.createProgram({
-            rootNames:parsedConfig.fileNames,
-            options:parsedConfig.options
-        })
-
-        //emit all compiled files
-        const emitResult = program.emit()
-
-        //print emit errors/warnings (type errors)
-        const allDiagnostics = ts.getPreEmitDiagnostics(program).concat(emitResult.diagnostics)
-        const formattedDiagnostics = ts.formatDiagnosticsWithColorAndContext(allDiagnostics, ts.createCompilerHost(parsedConfig.options))
-        console.log(formattedDiagnostics)
-
-        if (emitResult.emitSkipped || allDiagnostics.find((d) => d.category == ts.DiagnosticCategory.Error || d.category == ts.DiagnosticCategory.Warning)){
-            console.log("OT: Compilation Failed!")
-            process.exit(1)
-        }
-    }else console.log("OT: No Compilation Required...")
-
-    //save new compilation hash
-    saveNewCompilationHash()
-}
-
-//START BOT
-console.log("OT: Compilation Succeeded!")
-if (process.argv.includes("--compile-only")) process.exit(0) //exit when only compile is required!
-console.log("OT: Starting Bot!")
-require("./dist/src/index.js")

languages/arabic.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["palestinian"],
         "lastedited":"16/02/2026",
         "language":"Arabic",

languages/bengali.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta"],
         "lastedited":"16/02/2026",
         "language":"Bengali",

languages/catalan.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["guillee3"],
         "lastedited":"16/02/2026",
         "language":"Catalan",

languages/custom.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["DJj123dj"],
         "lastedited":"16/02/2026",
         "language":"Custom",
@@ -13,94 +13,94 @@
             "typeWarning":"[WARNING]",
             "typeInfo":"[INFO]",
             "headerConfigChecker":"CONFIG CHECKER",
-            "headerDescription":"check for errors in your config files!",
+            "headerDescription":"Validating config files...",
-            "footerError":"the bot won't start until all {0}'s are fixed!",
+            "footerError":"The bot will not start until all {0}'s are resolved.",
-            "footerWarning":"it's recommended to fix all {0}'s before starting!",
+            "footerWarning":"The bot may behave unexpectedly until all {0}'s are resolved.",
             "footerSupport":"SUPPORT: {0} - DOCS: {1}",
-            "compactInformation":"use {0} for more information!",
+            "compactInformation":"Use {0} for a detailed config report.",
             "dataPath":"path",
             "dataDocs":"docs",
             "dataMessages":"message"
         },
         "messages":{
-            "stringTooShort":"This string can't be shorter than {0} characters!",
+            "stringTooShort":"Text must be at least {0} characters long",
-            "stringTooLong":"This string can't be longer than {0} characters!",
+            "stringTooLong":"Text must be no longer than {0} characters",
-            "stringLengthInvalid":"This string needs to be {0} characters long!",
+            "stringLengthInvalid":"Text must be exactly {0} characters long",
-            "stringStartsWith":"This string needs to start with {0}!",
+            "stringStartsWith":"Text must start with {0}",
-            "stringEndsWith":"This string needs to end with {0}!",
+            "stringEndsWith":"Text must end with {0}",
-            "stringContains":"This string needs to contain {0}!",
+            "stringContains":"Text must contain {0}",
-            "stringChoices":"This string can only be one of the following values: {0}!",
+            "stringChoices":"Text must be one of the following: {0}",
-            "stringRegex":"This string is invalid!",
+            "stringRegex":"Text does not match the required format",
-            "stringInvertedContains":"This string is not allowed to contain {0}!",
+            "stringInvertedContains":"Text must not contain {0}",
-            "stringLowercase":"This string must be written in lowercase only!",
+            "stringLowercase":"Text must be entirely lowercase",
-            "stringUppercase":"This string must be written in uppercase only!",
+            "stringUppercase":"Text must be entirely uppercase",
-            "stringSpecialCharacters":"This string is not allowed to contain any special characters! (a-z, 0-9 & space only)",
+            "stringSpecialCharacters":"Text must only contain letters (a–z), numbers (0–9), and spaces",
-            "stringNoSpaces":"This string is not allowed to contain spaces!",
+            "stringNoSpaces":"Text must not contain spaces",
-            "stringCapitalWord":"It's recommended that each word in this string starts with a capital letter!",
+            "stringCapitalWord":"Each word in this value should start with a capital letter",
-            "stringCapitalSentence":"It looks like some sentences in this string don't start with a capital letter!",
+            "stringCapitalSentence":"One or more sentences in this value do not start with a capital letter",
-            "stringPunctuation":"It looks like the sentence in this string doesn't end with a punctuation mark!",
+            "stringPunctuation":"The sentence in this value does not end with a punctuation mark",
             
-            "numberTooShort":"This number can't be shorter than {0} characters!",
+            "numberTooShort":"Number must be at least {0} digits long",
-            "numberTooLong":"This number can't be longer than {0} characters!",
+            "numberTooLong":"Number must be no longer than {0} digits",
-            "numberLengthInvalid":"This number needs to be {0} characters long!",
+            "numberLengthInvalid":"Number must be exactly {0} digits long",
-            "numberTooSmall":"This number needs to be at least {0}!",
+            "numberTooSmall":"Number must be at least {0}",
-            "numberTooLarge":"This number needs to be at most {0}!",
+            "numberTooLarge":"Number must be at most {0}",
-            "numberNotEqual":"This number needs to be {0}!",
+            "numberNotEqual":"Number must be exactly {0}",
-            "numberStep":"This number needs to be a multiple of {0}!",
+            "numberStep":"Number must be a multiple of {0}",
-            "numberStepOffset":"This number needs to be a multiple of {0} starting with {1}!",
+            "numberStepOffset":"Number must be a multiple of {0}, starting from {1}",
-            "numberStartsWith":"This number needs to start with {0}!",
+            "numberStartsWith":"Number must start with {0}",
-            "numberEndsWith":"This number needs to end with {0}!",
+            "numberEndsWith":"Number must end with {0}",
-            "numberContains":"This number needs to contain {0}!",
+            "numberContains":"Number must contain {0}",
-            "numberChoices":"This number can only be one of the following values: {0}!",
+            "numberChoices":"Number must be one of the following: {0}",
-            "numberFloat":"This number can't be a decimal!",
+            "numberFloat":"Number must be a whole number",
-            "numberNegative":"This number can't be negative!",
+            "numberNegative":"Number must be a positive number",
-            "numberPositive":"This number can't be positive!",
+            "numberPositive":"Number must be a negative number",
-            "numberZero":"This number can't be zero!",
+            "numberZero":"Number must not be zero",
-            "numberNan":"This number can't be NaN (Not A Number)!",
+            "numberNan":"Number must be a valid number",
-            "numberInvertedContains":"This number is not allowed to contain {0}!",
+            "numberInvertedContains":"Number must not contain {0}",
             
-            "booleanTrue":"This boolean can't be true!",
+            "booleanTrue":"Boolean must be false",
-            "booleanFalse":"This boolean can't be false!",
+            "booleanFalse":"Boolean must be true",
 
-            "arrayEmptyDisabled":"This array isn't allowed to be empty!",
+            "arrayEmptyDisabled":"List must not be empty",
-            "arrayEmptyRequired":"This array is required to be empty!",
+            "arrayEmptyRequired":"List must be empty",
-            "arrayTooShort":"This array needs to have a length of at least {0}!",
+            "arrayTooShort":"List must have at least {0} items",
-            "arrayTooLong":"This array needs to have a length of at most {0}!",
+            "arrayTooLong":"List must have at most {0} items",
-            "arrayLengthInvalid":"This array needs to have a length of {0}!",
+            "arrayLengthInvalid":"List must have exactly {0} items",
-            "arrayInvalidTypes":"This array can only contain the following types: {0}!",
+            "arrayInvalidTypes":"List may only contain the following types: {0}",
-            "arrayDouble":"This array doesn't allow the same value twice!",
+            "arrayDouble":"List must not contain duplicate values",
 
-            "discordInvalidId":"This is an invalid discord {0} id!",
+            "discordInvalidId":"Invalid Discord {0} ID",
-            "discordInvalidIdOptions":"This is an invalid discord {0} id! You can also use one of these: {1}!",
+            "discordInvalidIdOptions":"Invalid Discord {0} ID. Alternatively, use one of the following: {1}",
-            "discordInvalidToken":"This is an invalid discord token (syntactically)!",
+            "discordInvalidToken":"Invalid Discord token",
-            "colorInvalid":"This is an invalid hex color!",
+            "colorInvalid":"Invalid hex color",
-            "emojiTooShort":"This string needs to have at least {0} emoji's!",
+            "emojiTooShort":"Value must contain at least {0} emoji",
-            "emojiTooLong":"This string needs to have at most {0} emoji's!",
+            "emojiTooLong":"Value must contain at most {0} emoji",
-            "emojiCustom":"This emoji can't be a custom discord emoji!",
+            "emojiCustom":"Custom Discord emojis are not allowed here",
-            "emojiInvalid":"This is an invalid emoji!",
+            "emojiInvalid":"Invalid emoji",
-            "urlInvalid":"This url is invalid!",
+            "urlInvalid":"Invalid URL",
-            "urlInvalidHttp":"This url can only use the https:// protocol!",
+            "urlInvalidHttp":"URL must use the https:// protocol",
-            "urlInvalidProtocol":"This url can only use the http:// & https:// protocols!",
+            "urlInvalidProtocol":"URL must use the http:// or https:// protocol",
-            "urlInvalidHostname":"This url has a disallowed hostname!",
+            "urlInvalidHostname":"URL hostname is not allowed",
-            "urlInvalidExtension":"This url has an invalid extension! Choose between: {0}!",
+            "urlInvalidExtension":"Invalid URL extension. Allowed extensions: {0}",
-            "urlInvalidPath":"This url has an invalid path!",
+            "urlInvalidPath":"Invalid URL path",
-            "idNotUnique":"This id isn't unique, use another id instead!",
+            "idNotUnique":"This ID is already in use. Please choose a unique ID",
-            "idNonExistent":"The id {0} doesn't exist!",
+            "idNonExistent":"ID {0} does not exist",
 
-            "invalidType":"This property needs to be the type: {0}!",
+            "invalidType":"Property must be of type: {0}",
-            "propertyMissing":"The property {0} is missing from this object!",
+            "propertyMissing":"Required property {0} is missing from the object",
-            "propertyOptional":"The property {0} is optional in this object!",
+            "propertyOptional":"Property {0} is optional in the object",
-            "objectDisabled":"This object is disabled, enable it using {0}!",
+            "objectDisabled":"This object is disabled. Enable it using {0}",
-            "nullInvalid":"This property can't be null!",
+            "nullInvalid":"Property must not be null",
-            "switchInvalidType":"This needs to be one of the following types: {0}!",
+            "switchInvalidType":"Value must be one of the following types: {0}",
-            "objectSwitchInvalid":"This object needs to be one of the following types: {0}!",
+            "objectSwitchInvalid":"Object must be one of the following types: {0}",
             
-            "invalidLanguage":"This is an invalid language!",
+            "invalidLanguage":"Invalid language",
-            "invalidButton":"This button needs to have at least an {0} or {1}!",
+            "invalidButton":"Button must have at least an {0} or {1}",
-            "unusedOption":"The option {0} isn't used anywhere!",
+            "unusedOption":"Option {0} is not used anywhere",
-            "unusedQuestion":"The question {0} isn't used anywhere!",
+            "unusedQuestion":"Question {0} is not used anywhere",
-            "dropdownOption":"A panel with dropdown enabled can only contain options of the 'ticket' type!",
+            "dropdownOption":"Panels with dropdown enabled may only contain options of the 'ticket' type",
-            "customInvalidVersion":"The version specified in your config does not match! Make sure you have updated the config to the latest version!"
+            "customInvalidVersion":"Config version mismatch. Make sure to update your config to the latest version"
         }
     },
     "actions":{
@@ -159,118 +159,118 @@
             "transfer":"Ticket Transferred"
         },
         "descriptions":{
-            "create":"Your ticket has been created. Click the button below to access it!",
+            "create":"Your ticket is ready. Click the button below to view and continue.",
-            "close":"The ticket has been closed successfully!",
+            "close":"The ticket has been closed.",
-            "delete":"The ticket has been deleted successfully!",
+            "delete":"The ticket has been deleted.",
-            "reopen":"The ticket has been reopened successfully!",
+            "reopen":"The ticket has been reopened.",
-            "claim":"The ticket has been claimed successfully!",
+            "claim":"The ticket has been claimed.",
-            "unclaim":"The ticket has been unclaimed successfully!",
+            "unclaim":"The ticket has been unclaimed.",
-            "pin":"The ticket has been pinned successfully!",
+            "pin":"The ticket has been pinned.",
-            "unpin":"The ticket has been unpinned successfully!",
+            "unpin":"The ticket has been unpinned.",
-            "rename":"The ticket has been renamed to {0} successfully!",
+            "rename":"The ticket has been renamed to {0}.",
-            "move":"The ticket has been moved to {0} successfully!",
+            "move":"The ticket has been moved to {0}.",
-            "add":"{0} has been added to the ticket successfully!",
+            "add":"{0} has been added to the ticket.",
-            "remove":"{0} has been removed from the ticket successfully!",
+            "remove":"{0} has been removed from the ticket.",
             
             "helpExplanation":"`<name>` => required parameter\n`[name]` => optional parameter",
-            "statsReset":"The bot stats have been reset successfully!",
+            "statsReset":"The bot statistics have been reset.",
-            "statsError":"Unable to view ticket stats!\n{0} is not a ticket!",
+            "statsError":"Unable to retrieve ticket statistics.\n{0} is not a valid ticket.",
-            "blacklistAdd":"{0} has been blacklisted successfully!",
+            "blacklistAdd":"{0} has been blacklisted.",
-            "blacklistRemove":"{0} has been released successfully!",
+            "blacklistRemove":"{0} has been released.",
-            "blacklistGetSuccess":"{0} is currently blacklisted!",
+            "blacklistGetSuccess":"{0} is blacklisted!",
-            "blacklistGetEmpty":"{0} is currently not blacklisted!",
+            "blacklistGetEmpty":"{0} is not blacklisted!",
-            "blacklistViewEmpty":"No-one has been blacklisted yet!",
+            "blacklistViewEmpty":"No users have been blacklisted yet.",
-            "blacklistViewTip":"Use \"/blacklist add\" to blacklist a user!",
+            "blacklistViewTip":"Use \"/blacklist add\" to add a user to the blacklist.",
-            "clearVerify":"Are you sure you want to delete multiple tickets?\nThis action can't be undone!",
+            "clearVerify":"Are you sure you want to delete multiple tickets?\nThis action cannot be undone.",
-            "clearReady":"{0} tickets have been deleted successfully!",
+            "clearReady":"{0} ticket(s) have been deleted.",
-            "rolesEmpty":"No roles have been updated!",
+            "rolesEmpty":"No roles were modified.",
             
-            "autocloseLeave":"This ticket has been autoclosed because the creator left the server!",
+            "autocloseLeave":"This ticket was automatically closed because its creator left the server.",
-            "autocloseTimeout":"This ticket has been autoclosed because it has been inactive for more than `{0}h`!",
+            "autocloseTimeout":"This ticket was automatically closed due to inactivity exceeding `{0}h`.",
-            "autodeleteLeave":"This ticket has been autodeleted because the creator left the server!",
+            "autodeleteLeave":"This ticket was automatically deleted because its creator left the server.",
-            "autodeleteTimeout":"This ticket has been autodeleted because it has been inactive for more than `{0} days`!",
+            "autodeleteTimeout":"This ticket was automatically deleted due to inactivity exceeding `{0} days`.",
-            "autocloseEnabled":"Autoclose has been enabled in this ticket!\nIt will be closed when it is inactive for more than `{0}h`!",
+            "autocloseEnabled":"Autoclose has been enabled for this ticket.\nIt will close after `{0}h` of inactivity.",
-            "autocloseDisabled":"Autoclose has been disabled in this ticket!\nIt won't be closed automatically anymore!",
+            "autocloseDisabled":"Autoclose has been disabled for this ticket.\nThis ticket will no longer close automatically.",
-            "autodeleteEnabled":"Autodelete has been enabled in this ticket!\nIt will be deleted when it is inactive for more than `{0} days`!",
+            "autodeleteEnabled":"Autodelete has been enabled for this ticket.\nIt will be deleted after `{0} days` of inactivity.",
-            "autodeleteDisabled":"Autodelete has been disabled in this ticket!\nIt won't be deleted automatically anymore!",
+            "autodeleteDisabled":"Autodelete has been disabled for this ticket.\nThis ticket will no longer be deleted automatically.",
             
-            "ticketMessageLimit":"You can only create {0} ticket(s) at the same time!",
+            "ticketMessageLimit":"You can only have {0} active ticket(s) at a time.",
-            "ticketMessageAutoclose":"This ticket will be autoclosed when inactive for {0}h!",
+            "ticketMessageAutoclose":"This ticket will automatically close after `{0}h` of inactivity.",
-            "ticketMessageAutodelete":"This ticket will be autodeleted when inactive for {0} days!",
+            "ticketMessageAutodelete":"This ticket will automatically be deleted after `{0} days` of inactivity.",
-            "panelReady":"The panel is available in the followup message!\nThis message can now be deleted!",
+            "panelReady":"The panel has been sent in the follow-up message.\nYou may now delete this message.",
             
-            "topicSet":"The channel topic has been changed by {0} successfully!",
+            "topicSet":"The channel topic has been changed by {0}.",
-            "prioritySet":"The ticket priority has been changed to {0} by {1} successfully!",
+            "prioritySet":"The ticket priority has been changed to {0} by {1}.",
-            "priorityGet":"The current priority of this ticket is {0}.",
+            "priorityGet":"The priority of this ticket is {0}.",
-            "transfer":"The ticket ownership has been transferred from {0} to {1} by {2} successfully!"
+            "transfer":"The ticket ownership has been transferred from {0} to {1} by {2}."
         },
         "modal":{
-            "closePlaceholder":"Why did you close this ticket?",
+            "closePlaceholder":"Why would you like to close this ticket?",
-            "deletePlaceholder":"Why did you delete this ticket?",
+            "deletePlaceholder":"Why would you like to delete this ticket?",
-            "reopenPlaceholder":"Why did you reopen this ticket?",
+            "reopenPlaceholder":"Why would you like to reopen this ticket?",
-            "claimPlaceholder":"Why did you claim this ticket?",
+            "claimPlaceholder":"Why would you like to claim this ticket?",
-            "unclaimPlaceholder":"Why did you unclaim this ticket?",
+            "unclaimPlaceholder":"Why would you like to unclaim this ticket?",
-            "pinPlaceholder":"Why did you pin this ticket?",
+            "pinPlaceholder":"Why would you like to pin this ticket?",
-            "unpinPlaceholder":"Why did you unpin this ticket?"
+            "unpinPlaceholder":"Why would you like to unpin this ticket?"
         },
         "logs":{
-            "createLog":"A new ticket got created by {0}!",
+            "createLog":"A new ticket got created by {0}.",
-            "closeLog":"This ticket has been closed by {0}!",
+            "closeLog":"This ticket has been closed by {0}.",
-            "closeDm":"Your ticket has been closed in our server!",
+            "closeDm":"Your ticket has been closed.",
-            "deleteLog":"This ticket has been deleted by {0}!",
+            "deleteLog":"This ticket has been deleted by {0}.",
-            "deleteDm":"Your ticket has been deleted in our server!",
+            "deleteDm":"Your ticket has been deleted.",
-            "reopenLog":"This ticket has been reopened by {0}!",
+            "reopenLog":"This ticket has been reopened by {0}.",
-            "reopenDm":"Your ticket has been reopened in our server!",
+            "reopenDm":"Your ticket has been reopened.",
-            "claimLog":"This ticket has been claimed by {0}!",
+            "claimLog":"This ticket has been claimed by {0}.",
-            "claimDm":"Your ticket has been claimed in our server!",
+            "claimDm":"Your ticket has been claimed.",
-            "unclaimLog":"This ticket has been unclaimed by {0}!",
+            "unclaimLog":"This ticket has been unclaimed by {0}.",
-            "unclaimDm":"Your ticket has been unclaimed in our server!",
+            "unclaimDm":"Your ticket has been unclaimed.",
-            "pinLog":"This ticket has been pinned by {0}!",
+            "pinLog":"This ticket has been pinned by {0}.",
-            "pinDm":"Your ticket has been pinned in our server!",
+            "pinDm":"Your ticket has been pinned.",
-            "unpinLog":"This ticket has been unpinned by {0}!",
+            "unpinLog":"This ticket has been unpinned by {0}.",
-            "unpinDm":"Your ticket has been unpinned in our server!",
+            "unpinDm":"Your ticket has been unpinned.",
-            "renameLog":"This ticket has been renamed to {0} by {1}!",
+            "renameLog":"This ticket has been renamed to {0} by {1}.",
-            "renameDm":"Your ticket has been renamed to {0} in our server!",
+            "renameDm":"Your ticket has been renamed to {0}.",
-            "moveLog":"This ticket has been moved to {0} by {1}!",
+            "moveLog":"This ticket has been moved to {0} by {1}.",
-            "moveDm":"Your ticket has been moved to {0} in our server!",
+            "moveDm":"Your ticket has been moved to {0}.",
-            "addLog":"{0} has been added to this ticket by {1}!",
+            "addLog":"{0} has been added to this ticket by {1}.",
-            "addDm":"{0} has been added to your ticket in our server!",
+            "addDm":"{0} has been added to your ticket.",
-            "removeLog":"{0} has been removed from this ticket by {1}!",
+            "removeLog":"{0} has been removed from this ticket by {1}.",
-            "removeDm":"{0} has been removed from your ticket in our server!",
+            "removeDm":"{0} has been removed from your ticket.",
             
-            "blacklistAddLog":"{0} was blacklisted by {1}!",
+            "blacklistAddLog":"{0} has been blacklisted by {1}.",
-            "blacklistRemoveLog":"{0} was removed from the blacklist by {1}!",
+            "blacklistRemoveLog":"{0} has been removed from the blacklist by {1}.",
-            "blacklistAddDm":"You have been blacklisted in our server!\nFrom now on, you are unable to create a ticket!",
+            "blacklistAddDm":"You have been blacklisted from this server.\nYou are no longer able to create tickets.",
-            "blacklistRemoveDm":"You have been removed from the blacklist in our server!\nNow you can create tickets again!",
+            "blacklistRemoveDm":"You have been removed from the blacklist.\nYou can now create tickets again.",
-            "clearLog":"{0} tickets have been deleted by {1}!",
+            "clearLog":"{0} ticket(s) have been deleted by {1}.",
             
-            "transferLog":"The ownership of this ticket has been transferred from {0} to {1} by {2}!",
+            "transferLog":"Ticket ownership has been transferred from {0} to {1} by {2}.",
-            "transferDm":"The ownership of your ticket has been transferred from {0} to {1} in our server!",
+            "transferDm":"Ownership of your ticket has been transferred from {0} to {1}.",
-            "prioritySetLog":"The priority of this ticket has been changed to {0} by {1}!",
+            "prioritySetLog":"The priority of this ticket has been set to {0} by {1}.",
-            "prioritySetDm":"The priority of your ticket has been changed to {0} in our server!",
+            "prioritySetDm":"The priority of your ticket has been set to {0}.",
-            "roleUpdateLog":"{0} has updated their roles!",
+            "roleUpdateLog":"{0} has modified their roles.",
-            "roleUpdateDm":"Your roles in our server have been updated!"
+            "roleUpdateDm":"Your roles have been modified."
         }
     },
     "transcripts":{
         "success":{
             "visit":"Visit Transcript",
             "ready":"Transcript Created",
-            "textFileDescription":"This is the text transcript of a deleted ticket!",
+            "textFileDescription":"This is a text transcript of a deleted ticket.",
-            "htmlProgress":"Please wait while this html transcript is getting processed...",
+            "htmlProgress":"Please wait while the HTML transcript is being generated...",
 
-            "createdChannel":"A new {0} transcript has been created in the server!",
+            "createdChannel":"A new {0} transcript has been created in the server.",
-            "createdCreator":"A new {0} transcript has been created for one of your tickets!",
+            "createdCreator":"A new {0} transcript has been created for one of your tickets.",
-            "createdParticipant":"A new {0} transcript has been created in one of the tickets you participated in!",
+            "createdParticipant":"A new {0} transcript has been created for a ticket you participated in.",
-            "createdActiveAdmin":"A new {0} transcript has been created in one of the tickets you participated as admin!",
+            "createdActiveAdmin":"A new {0} transcript has been created for a ticket you participated in as an admin.",
-            "createdEveryAdmin":"A new {0} transcript has been created in one of the tickets you were admin in!",
+            "createdEveryAdmin":"A new {0} transcript has been created for a ticket you managed as an admin.",
-            "createdOther":"A new {0} transcript has been created!"
+            "createdOther":"A new {0} transcript has been created."
         },
         "errors":{
             "retry":"Retry",
             "continue":"Delete Without Transcript",
             "backup":"Create Backup Transcript",
-            "error":"Something went wrong while trying to create the transcript.\nWhat would you like to do?\n\nThis ticket won't be deleted until you click one of these buttons.",
+            "error":"Something went wrong while creating the transcript.\nWhat would you like to do?\n\nThis ticket will not be deleted until you select one of the options below.",
             "title":"Transcript Error"
         },
         "text":{
@@ -279,7 +279,7 @@
             "fileTitle":"FILE",
             "fieldsTitle":"FIELDS",
             "reactionsTitle":"REACTIONS",
-            "statsTitle":"STATS",
+            "statsTitle":"STATISTICS",
             "emptyContent":"<content is empty>",
             "noTitle":"<no-title>",
             "noDesc":"<no-description>"
@@ -302,68 +302,68 @@
             "permissionError":"Permission Error"
         },
         "descriptions":{
-            "askForInfo":"Contact the owner of this bot for more info!",
+            "askForInfo":"Please contact the bot owner for more information.",
-            "askForInfoResolve":"Contact the bot owner of this bot if this issue doesn't resolve after a few tries.",
+            "askForInfoResolve":"If the issue persists after a few attempts, please contact the bot owner.",
-            "internalError":"Failed to respond to this {0} due to an internal error!",
+            "internalError":"An internal error occurred while processing this {0}.",
-            "optionMissing":"A required parameter is missing in this command!",
+            "optionMissing":"A required parameter is missing for this command.",
-            "optionInvalid":"A parameter in this command is invalid!",
+            "optionInvalid":"One or more parameters provided for this command are invalid.",
-            "optionInvalidChoose":"Choose between",
+            "optionInvalidChoose":"Please choose between",
-            "unknownCommand":"Try visiting the help menu for more info!",
+            "unknownCommand":"Please use the help menu for more information.",
-            "noPermissions":"You are not allowed to use this {0}!",
+            "noPermissions":"You are not permitted to use this {0}.",
-            "noPermissionsList":"Required Permissions: (one of them)",
+            "noPermissionsList":"Required permissions (one of the following):",
-            "noPermissionsCooldown":"You are not allowed to use this {0} because you have a cooldown!",
+            "noPermissionsCooldown":"You cannot use this {0} while on cooldown.",
-            "noPermissionsBlacklist":"You are not allowed to use this {0} because you have been blacklisted!",
+            "noPermissionsBlacklist":"You cannot use this {0} because you are blacklisted.",
-            "noPermissionsLimitGlobal":"You are not allowed to create a ticket because the server reached the max tickets limit!",
+            "noPermissionsLimitGlobal":"You cannot create a ticket because the server has reached its maximum ticket limit.",
-            "noPermissionsLimitGlobalUser":"You are not allowed to create a ticket because you reached the max tickets limit!",
+            "noPermissionsLimitGlobalUser":"You cannot create a ticket because you have reached your maximum ticket limit.",
-            "noPermissionsLimitOption":"You are not allowed to create a ticket because the server reached the max tickets limit for this option!",
+            "noPermissionsLimitOption":"You cannot create a ticket because the server has reached the maximum ticket limit for this option.",
-            "noPermissionsLimitOptionUser":"You are not allowed to create a ticket because you reached the max tickets limit for this option!",
+            "noPermissionsLimitOptionUser":"You cannot create a ticket because you have reached the maximum ticket limit for this option.",
-            "unknownTicket":"Try this command again in a valid ticket!",
+            "unknownTicket":"Please run this command inside a valid ticket channel.",
-            "deprecatedTicket":"The current channel is not a valid ticket! It might have been a ticket from an old Open Ticket version!",
+            "deprecatedTicket":"This channel is not recognized as a valid ticket. It may have been created with an older version of the bot.",
-            "notInGuild":"This {0} doesn't work in DM! Please try it again in a server!",
+            "notInGuild":"This {0} cannot be used in direct messages. Please use it in a server.",
-            "channelRename":"Due to discord ratelimits, it's currently impossible for the bot to rename the channel. The channel will automatically be renamed over 10 minutes if the bot isn't rebooted.",
+            "channelRename":"Due to Discord rate limits, the channel could not be renamed immediately. It will be renamed automatically within 10 minutes if the bot remains online.",
-            "channelRenameSource":"The source of this error is: {0}",
+            "channelRenameSource":"Error source: {0}",
-            "busy":"Unable to use this {0}!\nThe ticket is currently being processed by the bot.\n\nPlease try again in a few seconds!",
+            "busy":"This {0} is currently unavailable.\nThe ticket is being processed by the bot.\n\nPlease try again in a few seconds.",
-            "closeBeforeMessage":"This ticket cannot be closed/deleted before a message has been sent by a user.",
+            "closeBeforeMessage":"This ticket cannot be closed or deleted before a user has sent a message.",
-            "closeBeforeAdminMessage":"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",
+            "closeBeforeAdminMessage":"This ticket cannot be closed or deleted before a support member or admin has sent a message.",
-            "unableToCreateTicket":"You are unable to create a ticket."
+            "unableToCreateTicket":"You are currently unable to create a ticket."
         },
         "optionInvalidReasons":{
-            "stringRegex":"Value doesn't match pattern!",
+            "stringRegex":"The value does not match the required pattern.",
-            "stringMinLength":"Value needs to be at least {0} characters!",
+            "stringMinLength":"The value must be at least {0} characters long.",
-            "stringMaxLength":"Value needs to be at most {0} characters!",
+            "stringMaxLength":"The value must be at most {0} characters long.",
-            "numberInvalid":"Invalid number!",
+            "numberInvalid":"Invalid number provided.",
-            "numberMin":"Number needs to be at least {0}!",
+            "numberMin":"The number must be at least {0}.",
-            "numberMax":"Number needs to be at most {0}!",
+            "numberMax":"The number must be at most {0}.",
-            "numberDecimal":"Number is not allowed to be a decimal!",
+            "numberDecimal":"Decimals are not allowed.",
-            "numberNegative":"Number is not allowed to be negative!",
+            "numberNegative":"Negative numbers are not allowed.",
-            "numberPositive":"Number is not allowed to be positive!",
+            "numberPositive":"Positive numbers are not allowed.",
-            "numberZero":"Number is not allowed to be zero!",
+            "numberZero":"Zero is not allowed.",
-            "channelNotFound":"Unable to find channel!",
+            "channelNotFound":"Channel not found.",
-            "userNotFound":"Unable to find user!",
+            "userNotFound":"User not found.",
-            "roleNotFound":"Unable to find role!",
+            "roleNotFound":"Role not found.",
-            "memberNotFound":"Unable to find user!",
+            "memberNotFound":"Member not found.",
-            "mentionableNotFound":"Unable to find user or role!",
+            "mentionableNotFound":"User or role not found.",
-            "channelType":"Invalid channel type!",
+            "channelType":"Invalid channel type.",
-            "notInGuild":"This option requires you to be in a server!"
+            "notInGuild":"This option can only be used in a server."
         },
         "permissions":{
-            "developer":"You need to be the developer of the bot.",
+            "developer":"This action is restricted to the bot developer.",
-            "owner":"You need to be the server owner.",
+            "owner":"You must be the server owner to use this.",
-            "admin":"You need to be a server admin.",
+            "admin":"You must have administrator permissions to use this.",
-            "moderator":"You need to be a moderator.",
+            "moderator":"You must be a moderator to use this.",
-            "support":"You need to be in the support team.",
+            "support":"You must be part of the support team to use this.",
-            "member":"You need to be a member.",
+            "member":"You must be a server member to use this.",
-            "discord-administrator":"You need to have the `ADMINISTRATOR` permission."
+            "discord-administrator":"You must have the `ADMINISTRATOR` permission."
         },
         "actionInvalid":{
-            "close":"Ticket is already closed!",
+            "close":"This ticket is already closed.",
-            "reopen":"Ticket is not closed yet!",
+            "reopen":"This ticket is not closed.",
-            "claim":"Ticket is already claimed!",
+            "claim":"This ticket is already claimed.",
-            "unclaim":"Ticket is not claimed yet!",
+            "unclaim":"This ticket is not claimed.",
-            "pin":"Ticket is already pinned!",
+            "pin":"This ticket is already pinned.",
-            "unpin":"Ticket is not pinned yet!",
+            "unpin":"This ticket is not pinned.",
-            "add":"This user is already able to access the ticket!",
+            "add":"This user already has access to this ticket.",
-            "remove":"Unable to remove this user from the ticket!"
+            "remove":"This user does not have access to this ticket."
         }
     },
     "params":{
@@ -432,107 +432,107 @@
         }
     },
     "commands":{
-        "reason":"Specify an optional reason that will be visible in logs.",
+        "reason":"Optional reason shown in logs.",
-        "help":"Get a list of all the available commands.",
+        "help":"Display all available commands.",
-        "panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
+        "panel":"Create a ticket panel (buttons or dropdown).",
-        "panelId":"The identifier of the panel that you want to spawn.",
+        "panelId":"ID of the panel to spawn.",
-        "panelAutoUpdate":"Do you want this panel to automatically update when edited?",
+        "panelAutoUpdate":"Automatically update this panel when edited.",
-        "ticket":"Instantly create a ticket.",
+        "ticket":"Create a ticket instantly.",
-        "ticketId":"The identifier of the ticket that you want to create.",
+        "ticketId":"ID of the ticket to create.",
-        "close":"Close a ticket.",
+        "close":"Close this ticket.",
-        "delete":"Delete a ticket.",
+        "delete":"Delete this ticket.",
-        "deleteNoTranscript":"Delete this ticket without creating a transcript.",
+        "deleteNoTranscript":"Delete ticket without saving a transcript.",
-        "reopen":"Reopen a ticket.",
+        "reopen":"Reopen a closed ticket.",
-        "claim":"Claim a ticket.",
+        "claim":"Claim this ticket.",
-        "claimUser":"Claim this ticket to someone else instead of yourself.",
+        "claimUser":"Claim the ticket for another user.",
-        "unclaim":"Unclaim a ticket.",
+        "unclaim":"Unclaim this ticket.",
-        "pin":"Pin a ticket.",
+        "pin":"Pin this ticket.",
-        "unpin":"Unpin a ticket.",
+        "unpin":"Unpin this ticket.",
         
-        "move":"Move a ticket.",
+        "move":"Move ticket to another option.",
-        "moveId":"The identifier of the option that you want to move to.",
+        "moveId":"Target option ID.",
-        "rename":"Rename a ticket.",
+        "rename":"Rename this ticket.",
-        "renameName":"The new name for this ticket.",
+        "renameName":"New name for the ticket.",
-        "add":"Add a user to a ticket.",
+        "add":"Add a user to this ticket.",
-        "addUser":"The user to add.",
+        "addUser":"User to add.",
-        "remove":"Remove a user from a ticket.",
+        "remove":"Remove a user from this ticket.",
-        "removeUser":"The user to remove.",
+        "removeUser":"User to remove.",
         
-        "blacklist":"Manage the ticket blacklist.",
+        "blacklist":"Manage the blacklist.",
-        "blacklistView":"View a list of the current blacklist.",
+        "blacklistView":"View all blacklisted users.",
         "blacklistAdd":"Add a user to the blacklist.",
         "blacklistRemove":"Remove a user from the blacklist.",
-        "blacklistGet":"Get the details from a blacklisted user.",
+        "blacklistGet":"View blacklist entry details.",
-        "blacklistGetUser":"The user to get details from.",
+        "blacklistGetUser":"User to look up.",
-        "stats":"View statistics from the bot, a member or a ticket.",
+        "stats":"View bot, user or ticket statistics.",
-        "statsReset":"Reset all the stats of the bot (and start counting from zero).",
+        "statsReset":"Reset all bot statistics.",
-        "statsGlobal":"View the global stats.",
+        "statsGlobal":"View global bot statistics.",
-        "statsUser":"View the stats from a user in the server.",
+        "statsUser":"View a user's statistics.",
-        "statsUserUser":"The user to view.",
+        "statsUserUser":"User to view.",
-        "statsTicket":"View the stats of a ticket in the server.",
+        "statsTicket":"View ticket statistics.",
-        "statsTicketTicket":"The ticket to view.",
+        "statsTicketTicket":"Ticket to view.",
         
-        "clear":"Delete multiple tickets at the same time.",
+        "clear":"Delete multiple tickets at once.",
-        "clearFilter":"The filter for clearing tickets.",
+        "clearFilter":"Filter used when clearing tickets.",
         "clearFilters":{
-            "all":"All",
+            "all":"All tickets",
-            "open":"Open",
+            "open":"Open tickets",
-            "close":"Closed",
+            "close":"Closed tickets",
-            "claim":"Claimed",
+            "claim":"Claimed tickets",
-            "unclaim":"Unclaimed",
+            "unclaim":"Unclaimed tickets",
-            "pin":"Pinned",
+            "pin":"Pinned tickets",
-            "unpin":"Unpinned",
+            "unpin":"Unpinned tickets",
-            "autoclose":"Autoclosed"
+            "autoclose":"Autoclosed tickets"
         },
         
-        "autoclose":"Manage autoclose in a ticket.",
+        "autoclose":"Manage ticket autoclose.",
-        "autocloseDisable":"Disable autoclose in this ticket.",
+        "autocloseDisable":"Disable autoclose.",
-        "autocloseEnable":"Enable autoclose in this ticket.",
+        "autocloseEnable":"Enable autoclose.",
-        "autocloseEnableTime":"The amount of hours this ticket needs to be inactive to close it.",
+        "autocloseEnableTime":"Hours of inactivity before closing.",
-        "autodelete":"Manage autodelete in a ticket.",
+        "autodelete":"Manage ticket autodelete.",
-        "autodeleteDisable":"Disable autodelete in this ticket.",
+        "autodeleteDisable":"Disable autodelete.",
-        "autodeleteEnable":"Enable autodelete in this ticket.",
+        "autodeleteEnable":"Enable autodelete.",
-        "autodeleteEnableTime":"The amount of days this ticket needs to be inactive to delete it.",
+        "autodeleteEnableTime":"Days of inactivity before deletion.",
         
-        "topic":"Manage the topic of the ticket channel.",
+        "topic":"Manage ticket channel topic.",
-        "topicSet":"Set the topic of the ticket channel.",
+        "topicSet":"Set the ticket channel topic.",
-        "topicValue":"The new topic of the channel.",
+        "topicValue":"New channel topic text.",
-        "topicList":"Get a list of all tickets with their topic and stats.",
+        "topicList":"List all ticket channel topics.",
-        "priority":"Manage the priority of the ticket.",
+        "priority":"Manage ticket priority.",
-        "prioritySet":"Set the priority of the ticket.",
+        "prioritySet":"Set ticket priority.",
-        "priorityValue":"The priority of the channel.",
+        "priorityValue":"Priority level.",
-        "priorityGet":"Get the priority of the ticket.",
+        "priorityGet":"View ticket priority.",
-        "priorityList":"Get a list of all tickets with their priority status.",
+        "priorityList":"List all ticket priorities.",
-        "transfer":"Transfer the ticket ownership from one user to another.",
+        "transfer":"Transfer ticket ownership.",
-        "transferUser":"The user to transfer to."
+        "transferUser":"User to transfer to."
     },
     "helpMenu":{
-        "help":"Get a list of all the available commands.",
+        "help":"View all available commands.",
-        "ticket":"Instantly create a ticket.",
+        "ticket":"Create a ticket instantly.",
-        "close":"Close a ticket, this disables writing in this channel.",
+        "close":"Close this ticket and disable messaging in the channel.",
-        "delete":"Delete a ticket, this creates a transcript when enabled.",
+        "delete":"Delete this ticket (creates a transcript if enabled).",
-        "reopen":"Reopen a ticket, this enables writing in this channel again.",
+        "reopen":"Reopen a closed ticket and restore messaging.",
-        "pin":"Pin a ticket. This will move the ticket to the top and will add a '📌' emoij to the name.",
+        "pin":"Pin this ticket and move it to the top with '📌'.",
-        "unpin":"Unpin a ticket. The ticket will stay on it's position but will lose the '📌' emoij.",
+        "unpin":"Unpin this ticket and remove the '📌' emoji.",
-        "move":"Move a ticket. This will change the type of this ticket.",
+        "move":"Move this ticket to a different option or ticket type.",
-        "rename":"Rename a ticket. This will change the channel name of this ticket.",
+        "rename":"Rename this ticket channel.",
-        "claim":"Claim a ticket. With this, you can let your team know you are handling this ticket.",
+        "claim":"Claim this ticket to show you are handling it.",
-        "unclaim":"Unclaim a ticket. With this, you can let your team know that this ticket is free again.",
+        "unclaim":"Unclaim this ticket to mark it as available.",
-        "add":"Add a user to a ticket. This will allow the user to read & write in this ticket.",
+        "add":"Add a user to this ticket.",
-        "remove":"Remove a user from a ticket. This will remove the ability to read & write for a user in this ticket.",
+        "remove":"Remove a user's access from this ticket.",
-        "panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
+        "panel":"Create a ticket panel with buttons or a dropdown.",
-        "blacklistView":"View a list of the current blacklist.",
+        "blacklistView":"View all blacklisted users.",
         "blacklistAdd":"Add a user to the blacklist.",
         "blacklistRemove":"Remove a user from the blacklist.",
-        "blacklistGet":"Get the details from a blacklisted user.",
+        "blacklistGet":"View details of a blacklisted user.",
-        "statsGlobal":"View the global stats.",
+        "statsGlobal":"View global bot statistics.",
-        "statsTicket":"View the stats of a ticket in the server.",
+        "statsTicket":"View statistics for a ticket.",
-        "statsUser":"View the stats from a user in the server.",
+        "statsUser":"View statistics for a user.",
-        "statsReset":"Reset all the stats of the bot (and start counting from zero).",
+        "statsReset":"Reset all bot statistics.",
-        "autocloseDisable":"Disable autoclose in this ticket.",
+        "autocloseDisable":"Disable autoclose for this ticket.",
-        "autocloseEnable":"Enable autoclose in this ticket.",
+        "autocloseEnable":"Enable autoclose for this ticket.",
-        "autodeleteDisable":"Disable autodelete in this ticket.",
+        "autodeleteDisable":"Disable autodelete for this ticket.",
-        "autodeleteEnable":"Enable autodelete in this ticket.",
+        "autodeleteEnable":"Enable autodelete for this ticket.",
         "categories":{
             "general":"General Commands",
             "basicTicket":"Basic Ticket Commands",
@@ -545,10 +545,10 @@
     },
     "stats":{
         "scopes":{
-            "global":"Global Stats",
+            "global":"Global Statistics",
-            "system":"System Stats",
+            "system":"System Statistics",
-            "user":"User Stats",
+            "user":"User Statistics",
-            "ticket":"Ticket Stats",
+            "ticket":"Ticket Statistics",
             "participants":"Participants",
             "messages":"Messages"
         },
@@ -592,9 +592,9 @@
         }
     },
     "panel":{
-        "selectTicket":"Select your ticket",
+        "selectTicket":"Select a ticket",
-        "selectRole":"Select your role",
+        "selectRole":"Select a role",
-        "selectOption":"Select your option"
+        "selectOption":"Select an option"
     },
     "priorities":{
         "urgent":"Urgent",

languages/czech.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["spyeye_"],
         "lastedited":"16/02/2026",
         "language":"Czech",

languages/danish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["the_gamer"],
         "lastedited":"16/02/2026",
         "language":"Danish",

languages/dutch.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["DJj123dj"],
         "lastedited":"16/02/2026",
         "language":"Dutch",

languages/english.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["DJj123dj"],
         "lastedited":"16/02/2026",
         "language":"English",
@@ -13,94 +13,94 @@
             "typeWarning":"[WARNING]",
             "typeInfo":"[INFO]",
             "headerConfigChecker":"CONFIG CHECKER",
-            "headerDescription":"check for errors in your config files!",
+            "headerDescription":"Validating config files...",
-            "footerError":"the bot won't start until all {0}'s are fixed!",
+            "footerError":"The bot will not start until all {0}'s are resolved.",
-            "footerWarning":"it's recommended to fix all {0}'s before starting!",
+            "footerWarning":"The bot may behave unexpectedly until all {0}'s are resolved.",
             "footerSupport":"SUPPORT: {0} - DOCS: {1}",
-            "compactInformation":"use {0} for more information!",
+            "compactInformation":"Use {0} for a detailed config report.",
             "dataPath":"path",
             "dataDocs":"docs",
             "dataMessages":"message"
         },
         "messages":{
-            "stringTooShort":"This string can't be shorter than {0} characters!",
+            "stringTooShort":"Text must be at least {0} characters long",
-            "stringTooLong":"This string can't be longer than {0} characters!",
+            "stringTooLong":"Text must be no longer than {0} characters",
-            "stringLengthInvalid":"This string needs to be {0} characters long!",
+            "stringLengthInvalid":"Text must be exactly {0} characters long",
-            "stringStartsWith":"This string needs to start with {0}!",
+            "stringStartsWith":"Text must start with {0}",
-            "stringEndsWith":"This string needs to end with {0}!",
+            "stringEndsWith":"Text must end with {0}",
-            "stringContains":"This string needs to contain {0}!",
+            "stringContains":"Text must contain {0}",
-            "stringChoices":"This string can only be one of the following values: {0}!",
+            "stringChoices":"Text must be one of the following: {0}",
-            "stringRegex":"This string is invalid!",
+            "stringRegex":"Text does not match the required format",
-            "stringInvertedContains":"This string is not allowed to contain {0}!",
+            "stringInvertedContains":"Text must not contain {0}",
-            "stringLowercase":"This string must be written in lowercase only!",
+            "stringLowercase":"Text must be entirely lowercase",
-            "stringUppercase":"This string must be written in uppercase only!",
+            "stringUppercase":"Text must be entirely uppercase",
-            "stringSpecialCharacters":"This string is not allowed to contain any special characters! (a-z, 0-9 & space only)",
+            "stringSpecialCharacters":"Text must only contain letters (a–z), numbers (0–9), and spaces",
-            "stringNoSpaces":"This string is not allowed to contain spaces!",
+            "stringNoSpaces":"Text must not contain spaces",
-            "stringCapitalWord":"It's recommended that each word in this string starts with a capital letter!",
+            "stringCapitalWord":"Each word in this value should start with a capital letter",
-            "stringCapitalSentence":"It looks like some sentences in this string don't start with a capital letter!",
+            "stringCapitalSentence":"One or more sentences in this value do not start with a capital letter",
-            "stringPunctuation":"It looks like the sentence in this string doesn't end with a punctuation mark!",
+            "stringPunctuation":"The sentence in this value does not end with a punctuation mark",
             
-            "numberTooShort":"This number can't be shorter than {0} characters!",
+            "numberTooShort":"Number must be at least {0} digits long",
-            "numberTooLong":"This number can't be longer than {0} characters!",
+            "numberTooLong":"Number must be no longer than {0} digits",
-            "numberLengthInvalid":"This number needs to be {0} characters long!",
+            "numberLengthInvalid":"Number must be exactly {0} digits long",
-            "numberTooSmall":"This number needs to be at least {0}!",
+            "numberTooSmall":"Number must be at least {0}",
-            "numberTooLarge":"This number needs to be at most {0}!",
+            "numberTooLarge":"Number must be at most {0}",
-            "numberNotEqual":"This number needs to be {0}!",
+            "numberNotEqual":"Number must be exactly {0}",
-            "numberStep":"This number needs to be a multiple of {0}!",
+            "numberStep":"Number must be a multiple of {0}",
-            "numberStepOffset":"This number needs to be a multiple of {0} starting with {1}!",
+            "numberStepOffset":"Number must be a multiple of {0}, starting from {1}",
-            "numberStartsWith":"This number needs to start with {0}!",
+            "numberStartsWith":"Number must start with {0}",
-            "numberEndsWith":"This number needs to end with {0}!",
+            "numberEndsWith":"Number must end with {0}",
-            "numberContains":"This number needs to contain {0}!",
+            "numberContains":"Number must contain {0}",
-            "numberChoices":"This number can only be one of the following values: {0}!",
+            "numberChoices":"Number must be one of the following: {0}",
-            "numberFloat":"This number can't be a decimal!",
+            "numberFloat":"Number must be a whole number",
-            "numberNegative":"This number can't be negative!",
+            "numberNegative":"Number must be a positive number",
-            "numberPositive":"This number can't be positive!",
+            "numberPositive":"Number must be a negative number",
-            "numberZero":"This number can't be zero!",
+            "numberZero":"Number must not be zero",
-            "numberNan":"This number can't be NaN (Not A Number)!",
+            "numberNan":"Number must be a valid number",
-            "numberInvertedContains":"This number is not allowed to contain {0}!",
+            "numberInvertedContains":"Number must not contain {0}",
             
-            "booleanTrue":"This boolean can't be true!",
+            "booleanTrue":"Boolean must be false",
-            "booleanFalse":"This boolean can't be false!",
+            "booleanFalse":"Boolean must be true",
 
-            "arrayEmptyDisabled":"This array isn't allowed to be empty!",
+            "arrayEmptyDisabled":"List must not be empty",
-            "arrayEmptyRequired":"This array is required to be empty!",
+            "arrayEmptyRequired":"List must be empty",
-            "arrayTooShort":"This array needs to have a length of at least {0}!",
+            "arrayTooShort":"List must have at least {0} items",
-            "arrayTooLong":"This array needs to have a length of at most {0}!",
+            "arrayTooLong":"List must have at most {0} items",
-            "arrayLengthInvalid":"This array needs to have a length of {0}!",
+            "arrayLengthInvalid":"List must have exactly {0} items",
-            "arrayInvalidTypes":"This array can only contain the following types: {0}!",
+            "arrayInvalidTypes":"List may only contain the following types: {0}",
-            "arrayDouble":"This array doesn't allow the same value twice!",
+            "arrayDouble":"List must not contain duplicate values",
 
-            "discordInvalidId":"This is an invalid discord {0} id!",
+            "discordInvalidId":"Invalid Discord {0} ID",
-            "discordInvalidIdOptions":"This is an invalid discord {0} id! You can also use one of these: {1}!",
+            "discordInvalidIdOptions":"Invalid Discord {0} ID. Alternatively, use one of the following: {1}",
-            "discordInvalidToken":"This is an invalid discord token (syntactically)!",
+            "discordInvalidToken":"Invalid Discord token",
-            "colorInvalid":"This is an invalid hex color!",
+            "colorInvalid":"Invalid hex color",
-            "emojiTooShort":"This string needs to have at least {0} emoji's!",
+            "emojiTooShort":"Value must contain at least {0} emoji",
-            "emojiTooLong":"This string needs to have at most {0} emoji's!",
+            "emojiTooLong":"Value must contain at most {0} emoji",
-            "emojiCustom":"This emoji can't be a custom discord emoji!",
+            "emojiCustom":"Custom Discord emojis are not allowed here",
-            "emojiInvalid":"This is an invalid emoji!",
+            "emojiInvalid":"Invalid emoji",
-            "urlInvalid":"This url is invalid!",
+            "urlInvalid":"Invalid URL",
-            "urlInvalidHttp":"This url can only use the https:// protocol!",
+            "urlInvalidHttp":"URL must use the https:// protocol",
-            "urlInvalidProtocol":"This url can only use the http:// & https:// protocols!",
+            "urlInvalidProtocol":"URL must use the http:// or https:// protocol",
-            "urlInvalidHostname":"This url has a disallowed hostname!",
+            "urlInvalidHostname":"URL hostname is not allowed",
-            "urlInvalidExtension":"This url has an invalid extension! Choose between: {0}!",
+            "urlInvalidExtension":"Invalid URL extension. Allowed extensions: {0}",
-            "urlInvalidPath":"This url has an invalid path!",
+            "urlInvalidPath":"Invalid URL path",
-            "idNotUnique":"This id isn't unique, use another id instead!",
+            "idNotUnique":"This ID is already in use. Please choose a unique ID",
-            "idNonExistent":"The id {0} doesn't exist!",
+            "idNonExistent":"ID {0} does not exist",
 
-            "invalidType":"This property needs to be the type: {0}!",
+            "invalidType":"Property must be of type: {0}",
-            "propertyMissing":"The property {0} is missing from this object!",
+            "propertyMissing":"Required property {0} is missing from the object",
-            "propertyOptional":"The property {0} is optional in this object!",
+            "propertyOptional":"Property {0} is optional in the object",
-            "objectDisabled":"This object is disabled, enable it using {0}!",
+            "objectDisabled":"This object is disabled. Enable it using {0}",
-            "nullInvalid":"This property can't be null!",
+            "nullInvalid":"Property must not be null",
-            "switchInvalidType":"This needs to be one of the following types: {0}!",
+            "switchInvalidType":"Value must be one of the following types: {0}",
-            "objectSwitchInvalid":"This object needs to be one of the following types: {0}!",
+            "objectSwitchInvalid":"Object must be one of the following types: {0}",
             
-            "invalidLanguage":"This is an invalid language!",
+            "invalidLanguage":"Invalid language",
-            "invalidButton":"This button needs to have at least an {0} or {1}!",
+            "invalidButton":"Button must have at least an {0} or {1}",
-            "unusedOption":"The option {0} isn't used anywhere!",
+            "unusedOption":"Option {0} is not used anywhere",
-            "unusedQuestion":"The question {0} isn't used anywhere!",
+            "unusedQuestion":"Question {0} is not used anywhere",
-            "dropdownOption":"A panel with dropdown enabled can only contain options of the 'ticket' type!",
+            "dropdownOption":"Panels with dropdown enabled may only contain options of the 'ticket' type",
-            "customInvalidVersion":"The version specified in your config does not match! Make sure you have updated the config to the latest version!"
+            "customInvalidVersion":"Config version mismatch. Make sure to update your config to the latest version"
         }
     },
     "actions":{
@@ -159,118 +159,118 @@
             "transfer":"Ticket Transferred"
         },
         "descriptions":{
-            "create":"Your ticket has been created. Click the button below to access it!",
+            "create":"Your ticket is ready. Click the button below to view and continue.",
-            "close":"The ticket has been closed successfully!",
+            "close":"The ticket has been closed.",
-            "delete":"The ticket has been deleted successfully!",
+            "delete":"The ticket has been deleted.",
-            "reopen":"The ticket has been reopened successfully!",
+            "reopen":"The ticket has been reopened.",
-            "claim":"The ticket has been claimed successfully!",
+            "claim":"The ticket has been claimed.",
-            "unclaim":"The ticket has been unclaimed successfully!",
+            "unclaim":"The ticket has been unclaimed.",
-            "pin":"The ticket has been pinned successfully!",
+            "pin":"The ticket has been pinned.",
-            "unpin":"The ticket has been unpinned successfully!",
+            "unpin":"The ticket has been unpinned.",
-            "rename":"The ticket has been renamed to {0} successfully!",
+            "rename":"The ticket has been renamed to {0}.",
-            "move":"The ticket has been moved to {0} successfully!",
+            "move":"The ticket has been moved to {0}.",
-            "add":"{0} has been added to the ticket successfully!",
+            "add":"{0} has been added to the ticket.",
-            "remove":"{0} has been removed from the ticket successfully!",
+            "remove":"{0} has been removed from the ticket.",
             
             "helpExplanation":"`<name>` => required parameter\n`[name]` => optional parameter",
-            "statsReset":"The bot stats have been reset successfully!",
+            "statsReset":"The bot statistics have been reset.",
-            "statsError":"Unable to view ticket stats!\n{0} is not a ticket!",
+            "statsError":"Unable to retrieve ticket statistics.\n{0} is not a valid ticket.",
-            "blacklistAdd":"{0} has been blacklisted successfully!",
+            "blacklistAdd":"{0} has been blacklisted.",
-            "blacklistRemove":"{0} has been released successfully!",
+            "blacklistRemove":"{0} has been released.",
-            "blacklistGetSuccess":"{0} is currently blacklisted!",
+            "blacklistGetSuccess":"{0} is blacklisted!",
-            "blacklistGetEmpty":"{0} is currently not blacklisted!",
+            "blacklistGetEmpty":"{0} is not blacklisted!",
-            "blacklistViewEmpty":"No-one has been blacklisted yet!",
+            "blacklistViewEmpty":"No users have been blacklisted yet.",
-            "blacklistViewTip":"Use \"/blacklist add\" to blacklist a user!",
+            "blacklistViewTip":"Use \"/blacklist add\" to add a user to the blacklist.",
-            "clearVerify":"Are you sure you want to delete multiple tickets?\nThis action can't be undone!",
+            "clearVerify":"Are you sure you want to delete multiple tickets?\nThis action cannot be undone.",
-            "clearReady":"{0} tickets have been deleted successfully!",
+            "clearReady":"{0} ticket(s) have been deleted.",
-            "rolesEmpty":"No roles have been updated!",
+            "rolesEmpty":"No roles were modified.",
             
-            "autocloseLeave":"This ticket has been autoclosed because the creator left the server!",
+            "autocloseLeave":"This ticket was automatically closed because its creator left the server.",
-            "autocloseTimeout":"This ticket has been autoclosed because it has been inactive for more than `{0}h`!",
+            "autocloseTimeout":"This ticket was automatically closed due to inactivity exceeding `{0}h`.",
-            "autodeleteLeave":"This ticket has been autodeleted because the creator left the server!",
+            "autodeleteLeave":"This ticket was automatically deleted because its creator left the server.",
-            "autodeleteTimeout":"This ticket has been autodeleted because it has been inactive for more than `{0} days`!",
+            "autodeleteTimeout":"This ticket was automatically deleted due to inactivity exceeding `{0} days`.",
-            "autocloseEnabled":"Autoclose has been enabled in this ticket!\nIt will be closed when it is inactive for more than `{0}h`!",
+            "autocloseEnabled":"Autoclose has been enabled for this ticket.\nIt will close after `{0}h` of inactivity.",
-            "autocloseDisabled":"Autoclose has been disabled in this ticket!\nIt won't be closed automatically anymore!",
+            "autocloseDisabled":"Autoclose has been disabled for this ticket.\nThis ticket will no longer close automatically.",
-            "autodeleteEnabled":"Autodelete has been enabled in this ticket!\nIt will be deleted when it is inactive for more than `{0} days`!",
+            "autodeleteEnabled":"Autodelete has been enabled for this ticket.\nIt will be deleted after `{0} days` of inactivity.",
-            "autodeleteDisabled":"Autodelete has been disabled in this ticket!\nIt won't be deleted automatically anymore!",
+            "autodeleteDisabled":"Autodelete has been disabled for this ticket.\nThis ticket will no longer be deleted automatically.",
             
-            "ticketMessageLimit":"You can only create {0} ticket(s) at the same time!",
+            "ticketMessageLimit":"You can only have {0} active ticket(s) at a time.",
-            "ticketMessageAutoclose":"This ticket will be autoclosed when inactive for {0}h!",
+            "ticketMessageAutoclose":"This ticket will automatically close after `{0}h` of inactivity.",
-            "ticketMessageAutodelete":"This ticket will be autodeleted when inactive for {0} days!",
+            "ticketMessageAutodelete":"This ticket will automatically be deleted after `{0} days` of inactivity.",
-            "panelReady":"The panel is available in the followup message!\nThis message can now be deleted!",
+            "panelReady":"The panel has been sent in the follow-up message.\nYou may now delete this message.",
             
-            "topicSet":"The channel topic has been changed by {0} successfully!",
+            "topicSet":"The channel topic has been changed by {0}.",
-            "prioritySet":"The ticket priority has been changed to {0} by {1} successfully!",
+            "prioritySet":"The ticket priority has been changed to {0} by {1}.",
-            "priorityGet":"The current priority of this ticket is {0}.",
+            "priorityGet":"The priority of this ticket is {0}.",
-            "transfer":"The ticket ownership has been transferred from {0} to {1} by {2} successfully!"
+            "transfer":"The ticket ownership has been transferred from {0} to {1} by {2}."
         },
         "modal":{
-            "closePlaceholder":"Why did you close this ticket?",
+            "closePlaceholder":"Why would you like to close this ticket?",
-            "deletePlaceholder":"Why did you delete this ticket?",
+            "deletePlaceholder":"Why would you like to delete this ticket?",
-            "reopenPlaceholder":"Why did you reopen this ticket?",
+            "reopenPlaceholder":"Why would you like to reopen this ticket?",
-            "claimPlaceholder":"Why did you claim this ticket?",
+            "claimPlaceholder":"Why would you like to claim this ticket?",
-            "unclaimPlaceholder":"Why did you unclaim this ticket?",
+            "unclaimPlaceholder":"Why would you like to unclaim this ticket?",
-            "pinPlaceholder":"Why did you pin this ticket?",
+            "pinPlaceholder":"Why would you like to pin this ticket?",
-            "unpinPlaceholder":"Why did you unpin this ticket?"
+            "unpinPlaceholder":"Why would you like to unpin this ticket?"
         },
         "logs":{
-            "createLog":"A new ticket got created by {0}!",
+            "createLog":"A new ticket got created by {0}.",
-            "closeLog":"This ticket has been closed by {0}!",
+            "closeLog":"This ticket has been closed by {0}.",
-            "closeDm":"Your ticket has been closed in our server!",
+            "closeDm":"Your ticket has been closed.",
-            "deleteLog":"This ticket has been deleted by {0}!",
+            "deleteLog":"This ticket has been deleted by {0}.",
-            "deleteDm":"Your ticket has been deleted in our server!",
+            "deleteDm":"Your ticket has been deleted.",
-            "reopenLog":"This ticket has been reopened by {0}!",
+            "reopenLog":"This ticket has been reopened by {0}.",
-            "reopenDm":"Your ticket has been reopened in our server!",
+            "reopenDm":"Your ticket has been reopened.",
-            "claimLog":"This ticket has been claimed by {0}!",
+            "claimLog":"This ticket has been claimed by {0}.",
-            "claimDm":"Your ticket has been claimed in our server!",
+            "claimDm":"Your ticket has been claimed.",
-            "unclaimLog":"This ticket has been unclaimed by {0}!",
+            "unclaimLog":"This ticket has been unclaimed by {0}.",
-            "unclaimDm":"Your ticket has been unclaimed in our server!",
+            "unclaimDm":"Your ticket has been unclaimed.",
-            "pinLog":"This ticket has been pinned by {0}!",
+            "pinLog":"This ticket has been pinned by {0}.",
-            "pinDm":"Your ticket has been pinned in our server!",
+            "pinDm":"Your ticket has been pinned.",
-            "unpinLog":"This ticket has been unpinned by {0}!",
+            "unpinLog":"This ticket has been unpinned by {0}.",
-            "unpinDm":"Your ticket has been unpinned in our server!",
+            "unpinDm":"Your ticket has been unpinned.",
-            "renameLog":"This ticket has been renamed to {0} by {1}!",
+            "renameLog":"This ticket has been renamed to {0} by {1}.",
-            "renameDm":"Your ticket has been renamed to {0} in our server!",
+            "renameDm":"Your ticket has been renamed to {0}.",
-            "moveLog":"This ticket has been moved to {0} by {1}!",
+            "moveLog":"This ticket has been moved to {0} by {1}.",
-            "moveDm":"Your ticket has been moved to {0} in our server!",
+            "moveDm":"Your ticket has been moved to {0}.",
-            "addLog":"{0} has been added to this ticket by {1}!",
+            "addLog":"{0} has been added to this ticket by {1}.",
-            "addDm":"{0} has been added to your ticket in our server!",
+            "addDm":"{0} has been added to your ticket.",
-            "removeLog":"{0} has been removed from this ticket by {1}!",
+            "removeLog":"{0} has been removed from this ticket by {1}.",
-            "removeDm":"{0} has been removed from your ticket in our server!",
+            "removeDm":"{0} has been removed from your ticket.",
             
-            "blacklistAddLog":"{0} was blacklisted by {1}!",
+            "blacklistAddLog":"{0} has been blacklisted by {1}.",
-            "blacklistRemoveLog":"{0} was removed from the blacklist by {1}!",
+            "blacklistRemoveLog":"{0} has been removed from the blacklist by {1}.",
-            "blacklistAddDm":"You have been blacklisted in our server!\nFrom now on, you are unable to create a ticket!",
+            "blacklistAddDm":"You have been blacklisted from this server.\nYou are no longer able to create tickets.",
-            "blacklistRemoveDm":"You have been removed from the blacklist in our server!\nNow you can create tickets again!",
+            "blacklistRemoveDm":"You have been removed from the blacklist.\nYou can now create tickets again.",
-            "clearLog":"{0} tickets have been deleted by {1}!",
+            "clearLog":"{0} ticket(s) have been deleted by {1}.",
             
-            "transferLog":"The ownership of this ticket has been transferred from {0} to {1} by {2}!",
+            "transferLog":"Ticket ownership has been transferred from {0} to {1} by {2}.",
-            "transferDm":"The ownership of your ticket has been transferred from {0} to {1} in our server!",
+            "transferDm":"Ownership of your ticket has been transferred from {0} to {1}.",
-            "prioritySetLog":"The priority of this ticket has been changed to {0} by {1}!",
+            "prioritySetLog":"The priority of this ticket has been set to {0} by {1}.",
-            "prioritySetDm":"The priority of your ticket has been changed to {0} in our server!",
+            "prioritySetDm":"The priority of your ticket has been set to {0}.",
-            "roleUpdateLog":"{0} has updated their roles!",
+            "roleUpdateLog":"{0} has modified their roles.",
-            "roleUpdateDm":"Your roles in our server have been updated!"
+            "roleUpdateDm":"Your roles have been modified."
         }
     },
     "transcripts":{
         "success":{
             "visit":"Visit Transcript",
             "ready":"Transcript Created",
-            "textFileDescription":"This is the text transcript of a deleted ticket!",
+            "textFileDescription":"This is a text transcript of a deleted ticket.",
-            "htmlProgress":"Please wait while this html transcript is getting processed...",
+            "htmlProgress":"Please wait while the HTML transcript is being generated...",
 
-            "createdChannel":"A new {0} transcript has been created in the server!",
+            "createdChannel":"A new {0} transcript has been created in the server.",
-            "createdCreator":"A new {0} transcript has been created for one of your tickets!",
+            "createdCreator":"A new {0} transcript has been created for one of your tickets.",
-            "createdParticipant":"A new {0} transcript has been created in one of the tickets you participated in!",
+            "createdParticipant":"A new {0} transcript has been created for a ticket you participated in.",
-            "createdActiveAdmin":"A new {0} transcript has been created in one of the tickets you participated as admin!",
+            "createdActiveAdmin":"A new {0} transcript has been created for a ticket you participated in as an admin.",
-            "createdEveryAdmin":"A new {0} transcript has been created in one of the tickets you were admin in!",
+            "createdEveryAdmin":"A new {0} transcript has been created for a ticket you managed as an admin.",
-            "createdOther":"A new {0} transcript has been created!"
+            "createdOther":"A new {0} transcript has been created."
         },
         "errors":{
             "retry":"Retry",
             "continue":"Delete Without Transcript",
             "backup":"Create Backup Transcript",
-            "error":"Something went wrong while trying to create the transcript.\nWhat would you like to do?\n\nThis ticket won't be deleted until you click one of these buttons.",
+            "error":"Something went wrong while creating the transcript.\nWhat would you like to do?\n\nThis ticket will not be deleted until you select one of the options below.",
             "title":"Transcript Error"
         },
         "text":{
@@ -279,7 +279,7 @@
             "fileTitle":"FILE",
             "fieldsTitle":"FIELDS",
             "reactionsTitle":"REACTIONS",
-            "statsTitle":"STATS",
+            "statsTitle":"STATISTICS",
             "emptyContent":"<content is empty>",
             "noTitle":"<no-title>",
             "noDesc":"<no-description>"
@@ -302,68 +302,68 @@
             "permissionError":"Permission Error"
         },
         "descriptions":{
-            "askForInfo":"Contact the owner of this bot for more info!",
+            "askForInfo":"Please contact the bot owner for more information.",
-            "askForInfoResolve":"Contact the bot owner of this bot if this issue doesn't resolve after a few tries.",
+            "askForInfoResolve":"If the issue persists after a few attempts, please contact the bot owner.",
-            "internalError":"Failed to respond to this {0} due to an internal error!",
+            "internalError":"An internal error occurred while processing this {0}.",
-            "optionMissing":"A required parameter is missing in this command!",
+            "optionMissing":"A required parameter is missing for this command.",
-            "optionInvalid":"A parameter in this command is invalid!",
+            "optionInvalid":"One or more parameters provided for this command are invalid.",
-            "optionInvalidChoose":"Choose between",
+            "optionInvalidChoose":"Please choose between",
-            "unknownCommand":"Try visiting the help menu for more info!",
+            "unknownCommand":"Please use the help menu for more information.",
-            "noPermissions":"You are not allowed to use this {0}!",
+            "noPermissions":"You are not permitted to use this {0}.",
-            "noPermissionsList":"Required Permissions: (one of them)",
+            "noPermissionsList":"Required permissions (one of the following):",
-            "noPermissionsCooldown":"You are not allowed to use this {0} because you have a cooldown!",
+            "noPermissionsCooldown":"You cannot use this {0} while on cooldown.",
-            "noPermissionsBlacklist":"You are not allowed to use this {0} because you have been blacklisted!",
+            "noPermissionsBlacklist":"You cannot use this {0} because you are blacklisted.",
-            "noPermissionsLimitGlobal":"You are not allowed to create a ticket because the server reached the max tickets limit!",
+            "noPermissionsLimitGlobal":"You cannot create a ticket because the server has reached its maximum ticket limit.",
-            "noPermissionsLimitGlobalUser":"You are not allowed to create a ticket because you reached the max tickets limit!",
+            "noPermissionsLimitGlobalUser":"You cannot create a ticket because you have reached your maximum ticket limit.",
-            "noPermissionsLimitOption":"You are not allowed to create a ticket because the server reached the max tickets limit for this option!",
+            "noPermissionsLimitOption":"You cannot create a ticket because the server has reached the maximum ticket limit for this option.",
-            "noPermissionsLimitOptionUser":"You are not allowed to create a ticket because you reached the max tickets limit for this option!",
+            "noPermissionsLimitOptionUser":"You cannot create a ticket because you have reached the maximum ticket limit for this option.",
-            "unknownTicket":"Try this command again in a valid ticket!",
+            "unknownTicket":"Please run this command inside a valid ticket channel.",
-            "deprecatedTicket":"The current channel is not a valid ticket! It might have been a ticket from an old Open Ticket version!",
+            "deprecatedTicket":"This channel is not recognized as a valid ticket. It may have been created with an older version of the bot.",
-            "notInGuild":"This {0} doesn't work in DM! Please try it again in a server!",
+            "notInGuild":"This {0} cannot be used in direct messages. Please use it in a server.",
-            "channelRename":"Due to discord ratelimits, it's currently impossible for the bot to rename the channel. The channel will automatically be renamed over 10 minutes if the bot isn't rebooted.",
+            "channelRename":"Due to Discord rate limits, the channel could not be renamed immediately. It will be renamed automatically within 10 minutes if the bot remains online.",
-            "channelRenameSource":"The source of this error is: {0}",
+            "channelRenameSource":"Error source: {0}",
-            "busy":"Unable to use this {0}!\nThe ticket is currently being processed by the bot.\n\nPlease try again in a few seconds!",
+            "busy":"This {0} is currently unavailable.\nThe ticket is being processed by the bot.\n\nPlease try again in a few seconds.",
-            "closeBeforeMessage":"This ticket cannot be closed/deleted before a message has been sent by a user.",
+            "closeBeforeMessage":"This ticket cannot be closed or deleted before a user has sent a message.",
-            "closeBeforeAdminMessage":"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",
+            "closeBeforeAdminMessage":"This ticket cannot be closed or deleted before a support member or admin has sent a message.",
-            "unableToCreateTicket":"You are unable to create a ticket."
+            "unableToCreateTicket":"You are currently unable to create a ticket."
         },
         "optionInvalidReasons":{
-            "stringRegex":"Value doesn't match pattern!",
+            "stringRegex":"The value does not match the required pattern.",
-            "stringMinLength":"Value needs to be at least {0} characters!",
+            "stringMinLength":"The value must be at least {0} characters long.",
-            "stringMaxLength":"Value needs to be at most {0} characters!",
+            "stringMaxLength":"The value must be at most {0} characters long.",
-            "numberInvalid":"Invalid number!",
+            "numberInvalid":"Invalid number provided.",
-            "numberMin":"Number needs to be at least {0}!",
+            "numberMin":"The number must be at least {0}.",
-            "numberMax":"Number needs to be at most {0}!",
+            "numberMax":"The number must be at most {0}.",
-            "numberDecimal":"Number is not allowed to be a decimal!",
+            "numberDecimal":"Decimals are not allowed.",
-            "numberNegative":"Number is not allowed to be negative!",
+            "numberNegative":"Negative numbers are not allowed.",
-            "numberPositive":"Number is not allowed to be positive!",
+            "numberPositive":"Positive numbers are not allowed.",
-            "numberZero":"Number is not allowed to be zero!",
+            "numberZero":"Zero is not allowed.",
-            "channelNotFound":"Unable to find channel!",
+            "channelNotFound":"Channel not found.",
-            "userNotFound":"Unable to find user!",
+            "userNotFound":"User not found.",
-            "roleNotFound":"Unable to find role!",
+            "roleNotFound":"Role not found.",
-            "memberNotFound":"Unable to find user!",
+            "memberNotFound":"Member not found.",
-            "mentionableNotFound":"Unable to find user or role!",
+            "mentionableNotFound":"User or role not found.",
-            "channelType":"Invalid channel type!",
+            "channelType":"Invalid channel type.",
-            "notInGuild":"This option requires you to be in a server!"
+            "notInGuild":"This option can only be used in a server."
         },
         "permissions":{
-            "developer":"You need to be the developer of the bot.",
+            "developer":"This action is restricted to the bot developer.",
-            "owner":"You need to be the server owner.",
+            "owner":"You must be the server owner to use this.",
-            "admin":"You need to be a server admin.",
+            "admin":"You must have administrator permissions to use this.",
-            "moderator":"You need to be a moderator.",
+            "moderator":"You must be a moderator to use this.",
-            "support":"You need to be in the support team.",
+            "support":"You must be part of the support team to use this.",
-            "member":"You need to be a member.",
+            "member":"You must be a server member to use this.",
-            "discord-administrator":"You need to have the `ADMINISTRATOR` permission."
+            "discord-administrator":"You must have the `ADMINISTRATOR` permission."
         },
         "actionInvalid":{
-            "close":"Ticket is already closed!",
+            "close":"This ticket is already closed.",
-            "reopen":"Ticket is not closed yet!",
+            "reopen":"This ticket is not closed.",
-            "claim":"Ticket is already claimed!",
+            "claim":"This ticket is already claimed.",
-            "unclaim":"Ticket is not claimed yet!",
+            "unclaim":"This ticket is not claimed.",
-            "pin":"Ticket is already pinned!",
+            "pin":"This ticket is already pinned.",
-            "unpin":"Ticket is not pinned yet!",
+            "unpin":"This ticket is not pinned.",
-            "add":"This user is already able to access the ticket!",
+            "add":"This user already has access to this ticket.",
-            "remove":"Unable to remove this user from the ticket!"
+            "remove":"This user does not have access to this ticket."
         }
     },
     "params":{
@@ -432,107 +432,107 @@
         }
     },
     "commands":{
-        "reason":"Specify an optional reason that will be visible in logs.",
+        "reason":"Optional reason shown in logs.",
-        "help":"Get a list of all the available commands.",
+        "help":"Display all available commands.",
-        "panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
+        "panel":"Create a ticket panel (buttons or dropdown).",
-        "panelId":"The identifier of the panel that you want to spawn.",
+        "panelId":"ID of the panel to spawn.",
-        "panelAutoUpdate":"Do you want this panel to automatically update when edited?",
+        "panelAutoUpdate":"Automatically update this panel when edited.",
-        "ticket":"Instantly create a ticket.",
+        "ticket":"Create a ticket instantly.",
-        "ticketId":"The identifier of the ticket that you want to create.",
+        "ticketId":"ID of the ticket to create.",
-        "close":"Close a ticket.",
+        "close":"Close this ticket.",
-        "delete":"Delete a ticket.",
+        "delete":"Delete this ticket.",
-        "deleteNoTranscript":"Delete this ticket without creating a transcript.",
+        "deleteNoTranscript":"Delete ticket without saving a transcript.",
-        "reopen":"Reopen a ticket.",
+        "reopen":"Reopen a closed ticket.",
-        "claim":"Claim a ticket.",
+        "claim":"Claim this ticket.",
-        "claimUser":"Claim this ticket to someone else instead of yourself.",
+        "claimUser":"Claim the ticket for another user.",
-        "unclaim":"Unclaim a ticket.",
+        "unclaim":"Unclaim this ticket.",
-        "pin":"Pin a ticket.",
+        "pin":"Pin this ticket.",
-        "unpin":"Unpin a ticket.",
+        "unpin":"Unpin this ticket.",
         
-        "move":"Move a ticket.",
+        "move":"Move ticket to another option.",
-        "moveId":"The identifier of the option that you want to move to.",
+        "moveId":"Target option ID.",
-        "rename":"Rename a ticket.",
+        "rename":"Rename this ticket.",
-        "renameName":"The new name for this ticket.",
+        "renameName":"New name for the ticket.",
-        "add":"Add a user to a ticket.",
+        "add":"Add a user to this ticket.",
-        "addUser":"The user to add.",
+        "addUser":"User to add.",
-        "remove":"Remove a user from a ticket.",
+        "remove":"Remove a user from this ticket.",
-        "removeUser":"The user to remove.",
+        "removeUser":"User to remove.",
         
-        "blacklist":"Manage the ticket blacklist.",
+        "blacklist":"Manage the blacklist.",
-        "blacklistView":"View a list of the current blacklist.",
+        "blacklistView":"View all blacklisted users.",
         "blacklistAdd":"Add a user to the blacklist.",
         "blacklistRemove":"Remove a user from the blacklist.",
-        "blacklistGet":"Get the details from a blacklisted user.",
+        "blacklistGet":"View blacklist entry details.",
-        "blacklistGetUser":"The user to get details from.",
+        "blacklistGetUser":"User to look up.",
-        "stats":"View statistics from the bot, a member or a ticket.",
+        "stats":"View bot, user or ticket statistics.",
-        "statsReset":"Reset all the stats of the bot (and start counting from zero).",
+        "statsReset":"Reset all bot statistics.",
-        "statsGlobal":"View the global stats.",
+        "statsGlobal":"View global bot statistics.",
-        "statsUser":"View the stats from a user in the server.",
+        "statsUser":"View a user's statistics.",
-        "statsUserUser":"The user to view.",
+        "statsUserUser":"User to view.",
-        "statsTicket":"View the stats of a ticket in the server.",
+        "statsTicket":"View ticket statistics.",
-        "statsTicketTicket":"The ticket to view.",
+        "statsTicketTicket":"Ticket to view.",
         
-        "clear":"Delete multiple tickets at the same time.",
+        "clear":"Delete multiple tickets at once.",
-        "clearFilter":"The filter for clearing tickets.",
+        "clearFilter":"Filter used when clearing tickets.",
         "clearFilters":{
-            "all":"All",
+            "all":"All tickets",
-            "open":"Open",
+            "open":"Open tickets",
-            "close":"Closed",
+            "close":"Closed tickets",
-            "claim":"Claimed",
+            "claim":"Claimed tickets",
-            "unclaim":"Unclaimed",
+            "unclaim":"Unclaimed tickets",
-            "pin":"Pinned",
+            "pin":"Pinned tickets",
-            "unpin":"Unpinned",
+            "unpin":"Unpinned tickets",
-            "autoclose":"Autoclosed"
+            "autoclose":"Autoclosed tickets"
         },
         
-        "autoclose":"Manage autoclose in a ticket.",
+        "autoclose":"Manage ticket autoclose.",
-        "autocloseDisable":"Disable autoclose in this ticket.",
+        "autocloseDisable":"Disable autoclose.",
-        "autocloseEnable":"Enable autoclose in this ticket.",
+        "autocloseEnable":"Enable autoclose.",
-        "autocloseEnableTime":"The amount of hours this ticket needs to be inactive to close it.",
+        "autocloseEnableTime":"Hours of inactivity before closing.",
-        "autodelete":"Manage autodelete in a ticket.",
+        "autodelete":"Manage ticket autodelete.",
-        "autodeleteDisable":"Disable autodelete in this ticket.",
+        "autodeleteDisable":"Disable autodelete.",
-        "autodeleteEnable":"Enable autodelete in this ticket.",
+        "autodeleteEnable":"Enable autodelete.",
-        "autodeleteEnableTime":"The amount of days this ticket needs to be inactive to delete it.",
+        "autodeleteEnableTime":"Days of inactivity before deletion.",
         
-        "topic":"Manage the topic of the ticket channel.",
+        "topic":"Manage ticket channel topic.",
-        "topicSet":"Set the topic of the ticket channel.",
+        "topicSet":"Set the ticket channel topic.",
-        "topicValue":"The new topic of the channel.",
+        "topicValue":"New channel topic text.",
-        "topicList":"Get a list of all tickets with their topic and stats.",
+        "topicList":"List all ticket channel topics.",
-        "priority":"Manage the priority of the ticket.",
+        "priority":"Manage ticket priority.",
-        "prioritySet":"Set the priority of the ticket.",
+        "prioritySet":"Set ticket priority.",
-        "priorityValue":"The priority of the channel.",
+        "priorityValue":"Priority level.",
-        "priorityGet":"Get the priority of the ticket.",
+        "priorityGet":"View ticket priority.",
-        "priorityList":"Get a list of all tickets with their priority status.",
+        "priorityList":"List all ticket priorities.",
-        "transfer":"Transfer the ticket ownership from one user to another.",
+        "transfer":"Transfer ticket ownership.",
-        "transferUser":"The user to transfer to."
+        "transferUser":"User to transfer to."
     },
     "helpMenu":{
-        "help":"Get a list of all the available commands.",
+        "help":"View all available commands.",
-        "ticket":"Instantly create a ticket.",
+        "ticket":"Create a ticket instantly.",
-        "close":"Close a ticket, this disables writing in this channel.",
+        "close":"Close this ticket and disable messaging in the channel.",
-        "delete":"Delete a ticket, this creates a transcript when enabled.",
+        "delete":"Delete this ticket (creates a transcript if enabled).",
-        "reopen":"Reopen a ticket, this enables writing in this channel again.",
+        "reopen":"Reopen a closed ticket and restore messaging.",
-        "pin":"Pin a ticket. This will move the ticket to the top and will add a '📌' emoij to the name.",
+        "pin":"Pin this ticket and move it to the top with '📌'.",
-        "unpin":"Unpin a ticket. The ticket will stay on it's position but will lose the '📌' emoij.",
+        "unpin":"Unpin this ticket and remove the '📌' emoji.",
-        "move":"Move a ticket. This will change the type of this ticket.",
+        "move":"Move this ticket to a different option or ticket type.",
-        "rename":"Rename a ticket. This will change the channel name of this ticket.",
+        "rename":"Rename this ticket channel.",
-        "claim":"Claim a ticket. With this, you can let your team know you are handling this ticket.",
+        "claim":"Claim this ticket to show you are handling it.",
-        "unclaim":"Unclaim a ticket. With this, you can let your team know that this ticket is free again.",
+        "unclaim":"Unclaim this ticket to mark it as available.",
-        "add":"Add a user to a ticket. This will allow the user to read & write in this ticket.",
+        "add":"Add a user to this ticket.",
-        "remove":"Remove a user from a ticket. This will remove the ability to read & write for a user in this ticket.",
+        "remove":"Remove a user's access from this ticket.",
-        "panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
+        "panel":"Create a ticket panel with buttons or a dropdown.",
-        "blacklistView":"View a list of the current blacklist.",
+        "blacklistView":"View all blacklisted users.",
         "blacklistAdd":"Add a user to the blacklist.",
         "blacklistRemove":"Remove a user from the blacklist.",
-        "blacklistGet":"Get the details from a blacklisted user.",
+        "blacklistGet":"View details of a blacklisted user.",
-        "statsGlobal":"View the global stats.",
+        "statsGlobal":"View global bot statistics.",
-        "statsTicket":"View the stats of a ticket in the server.",
+        "statsTicket":"View statistics for a ticket.",
-        "statsUser":"View the stats from a user in the server.",
+        "statsUser":"View statistics for a user.",
-        "statsReset":"Reset all the stats of the bot (and start counting from zero).",
+        "statsReset":"Reset all bot statistics.",
-        "autocloseDisable":"Disable autoclose in this ticket.",
+        "autocloseDisable":"Disable autoclose for this ticket.",
-        "autocloseEnable":"Enable autoclose in this ticket.",
+        "autocloseEnable":"Enable autoclose for this ticket.",
-        "autodeleteDisable":"Disable autodelete in this ticket.",
+        "autodeleteDisable":"Disable autodelete for this ticket.",
-        "autodeleteEnable":"Enable autodelete in this ticket.",
+        "autodeleteEnable":"Enable autodelete for this ticket.",
         "categories":{
             "general":"General Commands",
             "basicTicket":"Basic Ticket Commands",
@@ -545,10 +545,10 @@
     },
     "stats":{
         "scopes":{
-            "global":"Global Stats",
+            "global":"Global Statistics",
-            "system":"System Stats",
+            "system":"System Statistics",
-            "user":"User Stats",
+            "user":"User Statistics",
-            "ticket":"Ticket Stats",
+            "ticket":"Ticket Statistics",
             "participants":"Participants",
             "messages":"Messages"
         },
@@ -592,9 +592,9 @@
         }
     },
     "panel":{
-        "selectTicket":"Select your ticket",
+        "selectTicket":"Select a ticket",
-        "selectRole":"Select your role",
+        "selectRole":"Select a role",
-        "selectOption":"Select your option"
+        "selectOption":"Select an option"
     },
     "priorities":{
         "urgent":"Urgent",

languages/estonian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["iamnotmega","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Estonian",

languages/finnish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["iamnotmega","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Finnish",

languages/french.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["guillee3"],
         "lastedited":"16/02/2026",
         "language":"French",

languages/german.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["benzorich"],
         "lastedited":"16/02/2026",
         "language":"German",
@@ -14,8 +14,8 @@
             "typeInfo":"[INFO]",
             "headerConfigChecker":"CONFIG CHECKER",
             "headerDescription":"Prüfen Sie auf Fehler in Ihrer Konfigurationsdateien!",
-            "footerError":"Der Bot wird nicht starten, bis alle {0}'s repariert sind!",
+            "footerError":"Der Bot wird nicht starten, bis alle {0}en repariert sind!",
-            "footerWarning":"Es wird empfohlen, vor dem Start alle {0}'s zu korrigieren!",
+            "footerWarning":"Es wird empfohlen, vor dem Start alle {0}en zu korrigieren!",
             "footerSupport":"SUPPORT: {0} - DOCS: {1}",
             "compactInformation":"Verwenden Sie {0} für weitere Informationen!",
             "dataPath":"Pfad",

languages/greek.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Greek",

languages/hindi.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["challenger_nova"],
         "lastedited":"16/02/2026",
         "language":"Hindi",

languages/hungarian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["Kornel0706"],
         "lastedited":"16/02/2026",
         "language":"Hungarian",

languages/indonesian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["erxg"],
         "lastedited":"16/02/2026",
         "language":"Indonesian",

languages/italian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["fraden1mvp.","imperatorix_17"],
         "lastedited":"16/02/2026",
         "language":"Italian",

languages/japanese.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Japanese",

languages/khmer.json

@@ -0,0 +1,608 @@
+{
+    "_TRANSLATION":{
+        "otversion":"v4.2.0",
+        "translators":["yuuslokrobjakkroval"],
+        "lastedited":"20/05/2026",
+        "language":"Khmer",
+        "automated":false
+    },
+    "checker":{
+        "system":{
+            "typeError":"[កំហុស]",
+            "headerOpenTicket":"OPEN TICKET",
+            "typeWarning":"[ព្រមាន]",
+            "typeInfo":"[ព័ត៌មាន]",
+            "headerConfigChecker":"CONFIG CHECKER",
+            "headerDescription":"ពិនិត្យមើលកំហុសក្នុងឯកសារកំណត់រចនាសម្ព័ន្ធ!",
+            "footerError":"បូតនឹងមិនចាប់ផ្តើមទេ រហូតដល់ {0} ទាំងអស់ត្រូវបានជួសជុល!",
+            "footerWarning":"វាត្រូវបានណែនាំឱ្យជួសជុល {0} ទាំងអស់មុនពេលចាប់ផ្តើម!",
+            "footerSupport":"ជំនួយ: {0} - ឯកសារ: {1}",
+            "compactInformation":"ប្រើ {0} សម្រាប់ព័ត៌មានបន្ថែម!",
+            "dataPath":"ផ្លូវ",
+            "dataDocs":"ឯកសារ",
+            "dataMessages":"សារ"
+        },
+        "messages":{
+            "stringTooShort":"ខ្សែអក្សរនេះមិនអាចខ្លីជាង {0} តួអក្សរ!",
+            "stringTooLong":"ខ្សែអក្សរនេះមិនអាចវែងជាង {0} តួអក្សរ!",
+            "stringLengthInvalid":"ខ្សែអក្សរនេះត្រូវតែមាន {0} តួអក្សរ!",
+            "stringStartsWith":"ខ្សែអក្សរនេះត្រូវតែចាប់ផ្តើមដោយ {0}!",
+            "stringEndsWith":"ខ្សែអក្សរនេះត្រូវតែបញ្ចប់ដោយ {0}!",
+            "stringContains":"ខ្សែអក្សរនេះត្រូវតែមាន {0}!",
+            "stringChoices":"ខ្សែអក្សរនេះអាចជាតម្លៃដូចខាងក្រោមប៉ុណ្ណោះ: {0}!",
+            "stringRegex":"ខ្សែអក្សរនេះមិនត្រឹមត្រូវ!",
+            "stringInvertedContains":"ខ្សែអក្សរនេះមិនត្រូវបានអនុញ្ញាតឱ្យមាន {0}!",
+            "stringLowercase":"ខ្សែអក្សរនេះត្រូវតែសរសេរជាអក្សរតូចប៉ុណ្ណោះ!",
+            "stringUppercase":"ខ្សែអក្សរនេះត្រូវតែសរសេរជាអក្សរធំប៉ុណ្ណោះ!",
+            "stringSpecialCharacters":"ខ្សែអក្សរនេះមិនត្រូវបានអនុញ្ញាតឱ្យមានតួអក្សរពិសេស! (a-z, 0-9 និងដកឃ្លាប៉ុណ្ណោះ)",
+            "stringNoSpaces":"ខ្សែអក្សរនេះមិនត្រូវបានអនុញ្ញាតឱ្យមានដកឃ្លា!",
+            "stringCapitalWord":"វាត្រូវបានណែនាំឱ្យពាក្យនីមួយៗក្នុងខ្សែអក្សរនេះចាប់ផ្តើមដោយអក្សរធំ!",
+            "stringCapitalSentence":"វាមើលទៅថាប្រយោគខ្លះក្នុងខ្សែអក្សរនេះមិនចាប់ផ្តើមដោយអក្សរធំ!",
+            "stringPunctuation":"វាមើលទៅថាប្រយោគក្នុងខ្សែអក្សរនេះមិនបញ្ចប់ដោយសញ្ញាវណ្ណយុត្តិ!",
+
+            "numberTooShort":"លេខនេះមិនអាចខ្លីជាង {0} តួអក្សរ!",
+            "numberTooLong":"លេខនេះមិនអាចវែងជាង {0} តួអក្សរ!",
+            "numberLengthInvalid":"លេខនេះត្រូវតែមាន {0} តួអក្សរ!",
+            "numberTooSmall":"លេខនេះត្រូវតែយ៉ាងហោចណាស់ {0}!",
+            "numberTooLarge":"លេខនេះត្រូវតែច្រើនបំផុត {0}!",
+            "numberNotEqual":"លេខនេះត្រូវតែជា {0}!",
+            "numberStep":"លេខនេះត្រូវតែជាច្រើនដង {0}!",
+            "numberStepOffset":"លេខនេះត្រូវតែជាច្រើនដង {0} ចាប់ផ្តើមពី {1}!",
+            "numberStartsWith":"លេខនេះត្រូវតែចាប់ផ្តើមដោយ {0}!",
+            "numberEndsWith":"លេខនេះត្រូវតែបញ្ចប់ដោយ {0}!",
+            "numberContains":"លេខនេះត្រូវតែមាន {0}!",
+            "numberChoices":"លេខនេះអាចជាតម្លៃដូចខាងក្រោមប៉ុណ្ណោះ: {0}!",
+            "numberFloat":"លេខនេះមិនអាចជាទសភាគ!",
+            "numberNegative":"លេខនេះមិនអាចជាអវិជ្ជមាន!",
+            "numberPositive":"លេខនេះមិនអាចជាវិជ្ជមាន!",
+            "numberZero":"លេខនេះមិនអាចជាសូន្យ!",
+            "numberNan":"លេខនេះមិនអាចជា NaN (មិនមែនជាលេខ)!",
+            "numberInvertedContains":"លេខនេះមិនត្រូវបានអនុញ្ញាតឱ្យមាន {0}!",
+
+            "booleanTrue":"Boolean នេះមិនអាចជា true!",
+            "booleanFalse":"Boolean នេះមិនអាចជា false!",
+
+            "arrayEmptyDisabled":"អារ៉េនេះមិនត្រូវបានអនុញ្ញាតឱ្យទទេ!",
+            "arrayEmptyRequired":"អារ៉េនេះត្រូវបានទាមទារឱ្យទទេ!",
+            "arrayTooShort":"អារ៉េនេះត្រូវការប្រវែងយ៉ាងហោចណាស់ {0}!",
+            "arrayTooLong":"អារ៉េនេះត្រូវការប្រវែងច្រើនបំផុត {0}!",
+            "arrayLengthInvalid":"អារ៉េនេះត្រូវការប្រវែង {0}!",
+            "arrayInvalidTypes":"អារ៉េនេះអាចមានប្រភេទដូចខាងក្រោមប៉ុណ្ណោះ: {0}!",
+            "arrayDouble":"អារ៉េនេះមិនអនុញ្ញាតឱ្យតម្លៃដូចគ្នា!",
+
+            "discordInvalidId":"នេះជា discord {0} id មិនត្រឹមត្រូវ!",
+            "discordInvalidIdOptions":"នេះជា discord {0} id មិនត្រឹមត្រូវ! អ្នកក៏អាចប្រើ: {1}!",
+            "discordInvalidToken":"នេះជា discord token មិនត្រឹមត្រូវ (ក្នុងទម្រង់)!",
+            "colorInvalid":"នេះជាពណ៌ hex មិនត្រឹមត្រូវ!",
+            "emojiTooShort":"ខ្សែអក្សរនេះត្រូវការ emoji យ៉ាងហោចណាស់ {0}!",
+            "emojiTooLong":"ខ្សែអក្សរនេះត្រូវការ emoji ច្រើនបំផុត {0}!",
+            "emojiCustom":"Emoji នេះមិនអាចជា custom discord emoji!",
+            "emojiInvalid":"នេះជា emoji មិនត្រឹមត្រូវ!",
+            "urlInvalid":"URL នេះមិនត្រឹមត្រូវ!",
+            "urlInvalidHttp":"URL នេះអាចប្រើតែ https:// protocol ប៉ុណ្ណោះ!",
+            "urlInvalidProtocol":"URL នេះអាចប្រើតែ http:// និង https:// protocols ប៉ុណ្ណោះ!",
+            "urlInvalidHostname":"URL នេះមាន hostname មិនត្រូវបានអនុញ្ញាត!",
+            "urlInvalidExtension":"URL នេះមានផ្នែកបន្ថែមមិនត្រឹមត្រូវ! ជ្រើសរើស: {0}!",
+            "urlInvalidPath":"URL នេះមានផ្លូវមិនត្រឹមត្រូវ!",
+            "idNotUnique":"id នេះមិនតែមួយ, ប្រើ id ផ្សេងទៀត!",
+            "idNonExistent":"id {0} មិនមាន!",
+
+            "invalidType":"លក្ខណៈសម្បត្តិនេះត្រូវជាប្រភេទ: {0}!",
+            "propertyMissing":"លក្ខណៈសម្បត្តិ {0} បាត់ពីវត្ថុនេះ!",
+            "propertyOptional":"លក្ខណៈសម្បត្តិ {0} ជាជម្រើសសម្រាប់វត្ថុនេះ!",
+            "objectDisabled":"វត្ថុនេះត្រូវបានបិទ, បើកវាដោយប្រើ {0}!",
+            "nullInvalid":"លក្ខណៈសម្បត្តិនេះមិនអាចជា null!",
+            "switchInvalidType":"នេះត្រូវជាប្រភេទដូចខាងក្រោម: {0}!",
+            "objectSwitchInvalid":"វត្ថុនេះត្រូវជាប្រភេទដូចខាងក្រោម: {0}!",
+
+            "invalidLanguage":"នេះជាភាសាមិនត្រឹមត្រូវ!",
+            "invalidButton":"ប៊ូតុននេះត្រូវការ {0} ឬ {1} យ៉ាងតិចណាស់!",
+            "unusedOption":"ជម្រើស {0} មិនត្រូវបានប្រើ!",
+            "unusedQuestion":"សំណួរ {0} មិនត្រូវបានប្រើ!",
+            "dropdownOption":"Panel ដែលមាន dropdown បើកអាចមានតែជម្រើសប្រភេទ 'ticket' ប៉ុណ្ណោះ!",
+            "customInvalidVersion":"កំណែដែលបានបញ្ជាក់ក្នុង config របស់អ្នកមិនត្រូវគ្នា! សូមប្រាកដថាអ្នកបានធ្វើបច្ចុប្បន្នភាព config ទៅកំណែថ្មីបំផុត!"
+        }
+    },
+    "actions":{
+        "buttons":{
+            "create":"ចូលមើលសំបុត្រ",
+            "close":"បិទសំបុត្រ",
+            "delete":"លុបសំបុត្រ",
+            "reopen":"បើកសំបុត្រឡើងវិញ",
+            "claim":"ទទួលសំបុត្រ",
+            "unclaim":"លែងទទួលសំបុត្រ",
+            "pin":"ដាក់ម្ជុលសំបុត្រ",
+            "unpin":"ដកម្ជុលសំបុត្រ",
+            "clear":"លុបសំបុត្រទាំងអស់",
+            "helpSwitchSlash":"មើលពាក្យបញ្ជា Slash",
+            "helpSwitchText":"មើលពាក្យបញ្ជាអក្សរ",
+            "helpPage":"ទំព័រ {0}",
+            "withReason":"ជាមួយហេតុផល",
+            "withoutTranscript":"គ្មាន Transcript"
+        },
+        "titles":{
+            "created":"បានបង្កើតសំបុត្រ",
+            "close":"បានបិទសំបុត្រ",
+            "delete":"បានលុបសំបុត្រ",
+            "reopen":"បានបើកសំបុត្រឡើងវិញ",
+            "claim":"បានទទួលសំបុត្រ",
+            "unclaim":"បានលែងទទួលសំបុត្រ",
+            "pin":"បានដាក់ម្ជុលសំបុត្រ",
+            "unpin":"បានដកម្ជុលសំបុត្រ",
+            "rename":"បានប្តូរឈ្មោះសំបុត្រ",
+            "move":"បានផ្លាស់ប្តូរសំបុត្រ",
+            "add":"បានបន្ថែមអ្នកប្រើប្រាស់ទៅសំបុត្រ",
+            "remove":"បានដកអ្នកប្រើប្រាស់ពីសំបុត្រ",
+
+            "help":"ពាក្យបញ្ជាដែលមាន",
+            "statsReset":"កំណត់ស្ថិតិឡើងវិញ",
+            "blacklistAdd":"អ្នកប្រើប្រាស់ត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅ",
+            "blacklistRemove":"អ្នកប្រើប្រាស់ត្រូវបានដោះលែង",
+            "blacklistGet":"អ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ",
+            "blacklistView":"បញ្ជីខ្មៅបច្ចុប្បន្ន",
+            "blacklistAddDm":"ត្រូវបានបន្ថែមទៅបញ្ជីខ្មៅ",
+            "blacklistRemoveDm":"ត្រូវបានដកចេញពីបញ្ជីខ្មៅ",
+            "clear":"បានសម្អាតសំបុត្រ",
+            "clearTickets":"សម្អាតសំបុត្រ",
+            "roles":"តួនាទីបានធ្វើបច្ចុប្បន្នភាព",
+
+            "autoclose":"សំបុត្របានបិទដោយស្វ័យប្រវត្តិ",
+            "autocloseEnabled":"បានបើក Autoclose",
+            "autocloseDisabled":"បានបិទ Autoclose",
+            "autodelete":"សំបុត្របានលុបដោយស្វ័យប្រវត្តិ",
+            "autodeleteEnabled":"បានបើក Autodelete",
+            "autodeleteDisabled":"បានបិទ Autodelete",
+
+            "topicSet":"បានប្តូរប្រធានបទ",
+            "prioritySet":"បានប្តូរអាទិភាព",
+            "priorityGet":"អាទិភាពសំបុត្រ",
+            "transfer":"បានផ្ទេរសំបុត្រ"
+        },
+        "descriptions":{
+            "create":"សំបុត្ររបស់អ្នកត្រូវបានបង្កើត។ ចុចប៊ូតុងខាងក្រោមដើម្បីចូលប្រើ!",
+            "close":"សំបុត្រត្រូវបានបិទដោយជោគជ័យ!",
+            "delete":"សំបុត្រត្រូវបានលុបដោយជោគជ័យ!",
+            "reopen":"សំបុត្រត្រូវបានបើកឡើងវិញដោយជោគជ័យ!",
+            "claim":"សំបុត្រត្រូវបានទទួលដោយជោគជ័យ!",
+            "unclaim":"សំបុត្រត្រូវបានលែងទទួលដោយជោគជ័យ!",
+            "pin":"សំបុត្រត្រូវបានដាក់ម្ជុលដោយជោគជ័យ!",
+            "unpin":"សំបុត្រត្រូវបានដកម្ជុលដោយជោគជ័យ!",
+            "rename":"សំបុត្រត្រូវបានប្តូរឈ្មោះទៅ {0} ដោយជោគជ័យ!",
+            "move":"សំបុត្រត្រូវបានផ្លាស់ប្តូរទៅ {0} ដោយជោគជ័យ!",
+            "add":"{0} ត្រូវបានបន្ថែមទៅសំបុត្រដោយជោគជ័យ!",
+            "remove":"{0} ត្រូវបានដកចេញពីសំបុត្រដោយជោគជ័យ!",
+
+            "helpExplanation":"`<name>` => ប៉ារ៉ាម៉ែត្រចាំបាច់\n`[name]` => ប៉ារ៉ាម៉ែត្រស្រេចចិត្ត",
+            "statsReset":"ស្ថិតិបូតត្រូវបានកំណត់ឡើងវិញដោយជោគជ័យ!",
+            "statsError":"មិនអាចមើលស្ថិតិសំបុត្រ!\n{0} មិនមែនជាសំបុត្រ!",
+            "blacklistAdd":"{0} ត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅដោយជោគជ័យ!",
+            "blacklistRemove":"{0} ត្រូវបានដោះលែងដោយជោគជ័យ!",
+            "blacklistGetSuccess":"{0} ស្ថិតក្នុងបញ្ជីខ្មៅបច្ចុប្បន្ន!",
+            "blacklistGetEmpty":"{0} មិនស្ថិតក្នុងបញ្ជីខ្មៅបច្ចុប្បន្ន!",
+            "blacklistViewEmpty":"មិនទាន់មានអ្នកណាត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅ!",
+            "blacklistViewTip":"ប្រើ \"/blacklist add\" ដើម្បីដាក់អ្នកប្រើក្នុងបញ្ជីខ្មៅ!",
+            "clearVerify":"តើអ្នកប្រាកដថាចង់លុបសំបុត្រច្រើន?\nសកម្មភាពនេះមិនអាចត្រឡប់មកវិញ!",
+            "clearReady":"សំបុត្រ {0} ត្រូវបានលុបដោយជោគជ័យ!",
+            "rolesEmpty":"មិនមានតួនាទីណាត្រូវបានធ្វើបច្ចុប្បន្នភាព!",
+
+            "autocloseLeave":"សំបុត្រនេះត្រូវបានបិទដោយស្វ័យប្រវត្តិ ដោយសារអ្នកបង្កើតបានចាកចេញពីម៉ាស៊ីនបម្រើ!",
+            "autocloseTimeout":"សំបុត្រនេះត្រូវបានបិទដោយស្វ័យប្រវត្តិ ដោយសារវាមិនសកម្មលើសពី `{0}h`!",
+            "autodeleteLeave":"សំបុត្រនេះត្រូវបានលុបដោយស្វ័យប្រវត្តិ ដោយសារអ្នកបង្កើតបានចាកចេញពីម៉ាស៊ីនបម្រើ!",
+            "autodeleteTimeout":"សំបុត្រនេះត្រូវបានលុបដោយស្វ័យប្រវត្តិ ដោយសារវាមិនសកម្មលើសពី `{0} ថ្ងៃ`!",
+            "autocloseEnabled":"Autoclose ត្រូវបានបើកក្នុងសំបុត្រនេះ!\nវានឹងត្រូវបានបិទនៅពេលមិនសកម្មលើសពី `{0}h`!",
+            "autocloseDisabled":"Autoclose ត្រូវបានបិទក្នុងសំបុត្រនេះ!\nវានឹងមិនត្រូវបានបិទដោយស្វ័យប្រវត្តិទៀតទេ!",
+            "autodeleteEnabled":"Autodelete ត្រូវបានបើកក្នុងសំបុត្រនេះ!\nវានឹងត្រូវបានលុបនៅពេលមិនសកម្មលើសពី `{0} ថ្ងៃ`!",
+            "autodeleteDisabled":"Autodelete ត្រូវបានបិទក្នុងសំបុត្រនេះ!\nវានឹងមិនត្រូវបានលុបដោយស្វ័យប្រវត្តិទៀតទេ!",
+
+            "ticketMessageLimit":"អ្នកអាចបង្កើតសំបុត្រ {0} ក្នុងពេលតែមួយ!",
+            "ticketMessageAutoclose":"សំបុត្រនេះនឹងត្រូវបានបិទដោយស្វ័យប្រវត្តិ នៅពេលមិនសកម្ម {0}h!",
+            "ticketMessageAutodelete":"សំបុត្រនេះនឹងត្រូវបានលុបដោយស្វ័យប្រវត្តិ នៅពេលមិនសកម្ម {0} ថ្ងៃ!",
+            "panelReady":"Panel មាននៅក្នុងសារបន្ត!\nសារនេះអាចលុបបានហើយ!",
+
+            "topicSet":"ប្រធានបទបណ្តាញត្រូវបានប្តូរដោយ {0} ដោយជោគជ័យ!",
+            "prioritySet":"អាទិភាពសំបុត្រត្រូវបានប្តូរទៅ {0} ដោយ {1} ដោយជោគជ័យ!",
+            "priorityGet":"អាទិភាពបច្ចុប្បន្នរបស់សំបុត្រនេះគឺ {0}។",
+            "transfer":"ភាពជាម្ចាស់សំបុត្រត្រូវបានផ្ទេរពី {0} ទៅ {1} ដោយ {2} ដោយជោគជ័យ!"
+        },
+        "modal":{
+            "closePlaceholder":"ហេតុអ្វីអ្នកបិទសំបុត្រនេះ?",
+            "deletePlaceholder":"ហេតុអ្វីអ្នកលុបសំបុត្រនេះ?",
+            "reopenPlaceholder":"ហេតុអ្វីអ្នកបើកសំបុត្រនេះឡើងវិញ?",
+            "claimPlaceholder":"ហេតុអ្វីអ្នកទទួលសំបុត្រនេះ?",
+            "unclaimPlaceholder":"ហេតុអ្វីអ្នកលែងទទួលសំបុត្រនេះ?",
+            "pinPlaceholder":"ហេតុអ្វីអ្នកដាក់ម្ជុលសំបុត្រនេះ?",
+            "unpinPlaceholder":"ហេតុអ្វីអ្នកដកម្ជុលសំបុត្រនេះ?"
+        },
+        "logs":{
+            "createLog":"សំបុត្រថ្មីត្រូវបានបង្កើតដោយ {0}!",
+            "closeLog":"សំបុត្រនេះត្រូវបានបិទដោយ {0}!",
+            "closeDm":"សំបុត្ររបស់អ្នកត្រូវបានបិទនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "deleteLog":"សំបុត្រនេះត្រូវបានលុបដោយ {0}!",
+            "deleteDm":"សំបុត្ររបស់អ្នកត្រូវបានលុបនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "reopenLog":"សំបុត្រនេះត្រូវបានបើកឡើងវិញដោយ {0}!",
+            "reopenDm":"សំបុត្ររបស់អ្នកត្រូវបានបើកឡើងវិញនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "claimLog":"សំបុត្រនេះត្រូវបានទទួលដោយ {0}!",
+            "claimDm":"សំបុត្ររបស់អ្នកត្រូវបានទទួលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "unclaimLog":"សំបុត្រនេះត្រូវបានលែងទទួលដោយ {0}!",
+            "unclaimDm":"សំបុត្ររបស់អ្នកត្រូវបានលែងទទួលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "pinLog":"សំបុត្រនេះត្រូវបានដាក់ម្ជុលដោយ {0}!",
+            "pinDm":"សំបុត្ររបស់អ្នកត្រូវបានដាក់ម្ជុលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "unpinLog":"សំបុត្រនេះត្រូវបានដកម្ជុលដោយ {0}!",
+            "unpinDm":"សំបុត្ររបស់អ្នកត្រូវបានដកម្ជុលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "renameLog":"សំបុត្រនេះត្រូវបានប្តូរឈ្មោះទៅ {0} ដោយ {1}!",
+            "renameDm":"សំបុត្ររបស់អ្នកត្រូវបានប្តូរឈ្មោះទៅ {0} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "moveLog":"សំបុត្រនេះត្រូវបានផ្លាស់ប្តូរទៅ {0} ដោយ {1}!",
+            "moveDm":"សំបុត្ររបស់អ្នកត្រូវបានផ្លាស់ប្តូរទៅ {0} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "addLog":"{0} ត្រូវបានបន្ថែមទៅសំបុត្រនេះដោយ {1}!",
+            "addDm":"{0} ត្រូវបានបន្ថែមទៅសំបុត្ររបស់អ្នកនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "removeLog":"{0} ត្រូវបានដកចេញពីសំបុត្រនេះដោយ {1}!",
+            "removeDm":"{0} ត្រូវបានដកចេញពីសំបុត្ររបស់អ្នកនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+
+            "blacklistAddLog":"{0} ត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅដោយ {1}!",
+            "blacklistRemoveLog":"{0} ត្រូវបានដកចេញពីបញ្ជីខ្មៅដោយ {1}!",
+            "blacklistAddDm":"អ្នកត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!\nចាប់ពីពេលនេះ អ្នកមិនអាចបង្កើតសំបុត្រ!",
+            "blacklistRemoveDm":"អ្នកត្រូវបានដកចេញពីបញ្ជីខ្មៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!\nឥឡូវអ្នកអាចបង្កើតសំបុត្របានម្តងទៀត!",
+            "clearLog":"សំបុត្រ {0} ត្រូវបានលុបដោយ {1}!",
+
+            "transferLog":"ភាពជាម្ចាស់សំបុត្រនេះត្រូវបានផ្ទេរពី {0} ទៅ {1} ដោយ {2}!",
+            "transferDm":"ភាពជាម្ចាស់សំបុត្ររបស់អ្នកត្រូវបានផ្ទេរពី {0} ទៅ {1} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "prioritySetLog":"អាទិភាពសំបុត្រនេះត្រូវបានប្តូរទៅ {0} ដោយ {1}!",
+            "prioritySetDm":"អាទិភាពសំបុត្ររបស់អ្នកត្រូវបានប្តូរទៅ {0} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
+            "roleUpdateLog":"{0} បានធ្វើបច្ចុប្បន្នភាពតួនាទីរបស់ខ្លួន!",
+            "roleUpdateDm":"តួនាទីរបស់អ្នកក្នុងម៉ាស៊ីនបម្រើរបស់យើងត្រូវបានធ្វើបច្ចុប្បន្នភាព!"
+        }
+    },
+    "transcripts":{
+        "success":{
+            "visit":"ចូលមើល Transcript",
+            "ready":"Transcript ត្រូវបានបង្កើត",
+            "textFileDescription":"នេះជា transcript អក្សររបស់សំបុត្រដែលបានលុប!",
+            "htmlProgress":"សូមរង់ចាំ ខណៈ html transcript កំពុងត្រូវបានដំណើរការ...",
+
+            "createdChannel":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងម៉ាស៊ីនបម្រើ!",
+            "createdCreator":"transcript {0} ថ្មីត្រូវបានបង្កើតសម្រាប់សំបុត្ររបស់អ្នក!",
+            "createdParticipant":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងសំបុត្រដែលអ្នកបានចូលរួម!",
+            "createdActiveAdmin":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងសំបុត្រដែលអ្នកបានចូលរួមជាអ្នកគ្រប់គ្រង!",
+            "createdEveryAdmin":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងសំបុត្រដែលអ្នកជាអ្នកគ្រប់គ្រង!",
+            "createdOther":"transcript {0} ថ្មីត្រូវបានបង្កើត!"
+        },
+        "errors":{
+            "retry":"ព្យាយាមម្តងទៀត",
+            "continue":"លុបដោយគ្មាន Transcript",
+            "backup":"បង្កើត Transcript បម្រុង",
+            "error":"មានបញ្ហាខ្លះក្នុងការបង្កើត transcript។\nអ្នកចង់ធ្វើអ្វី?\n\nសំបុត្រនេះនឹងមិនត្រូវបានលុបទេ រហូតអ្នកចុចប៊ូតុងណាមួយ។",
+            "title":"កំហុស Transcript"
+        },
+        "text":{
+            "messagesTitle":"សារ",
+            "embedTitle":"EMBED",
+            "fileTitle":"ឯកសារ",
+            "fieldsTitle":"វាល",
+            "reactionsTitle":"ប្រតិកម្ម",
+            "statsTitle":"ស្ថិតិ",
+            "emptyContent":"<មាតិកាទទេ>",
+            "noTitle":"<គ្មានចំណងជើង>",
+            "noDesc":"<គ្មានការពិពណ៌នា>"
+        }
+    },
+    "errors":{
+        "titles":{
+            "internalError":"កំហុសផ្ទៃក្នុង",
+            "optionMissing":"ជម្រើសពាក្យបញ្ជាបាត់",
+            "optionInvalid":"ជម្រើសពាក្យបញ្ជាមិនត្រឹមត្រូវ",
+            "unknownCommand":"ពាក្យបញ្ជាមិនស្គាល់",
+            "noPermissions":"គ្មានសិទ្ធិ",
+            "unknownTicket":"សំបុត្រមិនស្គាល់",
+            "deprecatedTicket":"សំបុត្រហួសសម័យ",
+            "unknownOption":"ជម្រើសមិនស្គាល់",
+            "unknownPanel":"Panel មិនស្គាល់",
+            "notInGuild":"មិននៅក្នុងម៉ាស៊ីនបម្រើ",
+            "channelRename":"មិនអាចប្តូរឈ្មោះបណ្តាញ",
+            "busy":"សំបុត្រកំពុងដំណើរការ",
+            "permissionError":"កំហុសសិទ្ធិ"
+        },
+        "descriptions":{
+            "askForInfo":"ទំនាក់ទំនងម្ចាស់បូតនេះសម្រាប់ព័ត៌មានបន្ថែម!",
+            "askForInfoResolve":"ទំនាក់ទំនងម្ចាស់បូតនេះ ប្រសិនបើបញ្ហានេះមិនដោះស្រាយបន្ទាប់ពីព្យាយាមមួយចំនួន។",
+            "internalError":"បរាជ័យក្នុងការឆ្លើយតប {0} ដោយសារកំហុសផ្ទៃក្នុង!",
+            "optionMissing":"ប៉ារ៉ាម៉ែត្រចាំបាច់ខ្វះក្នុងពាក្យបញ្ជានេះ!",
+            "optionInvalid":"ប៉ារ៉ាម៉ែត្រក្នុងពាក្យបញ្ជានេះមិនត្រឹមត្រូវ!",
+            "optionInvalidChoose":"ជ្រើសរើសរវាង",
+            "unknownCommand":"សូមចូលមើលម៉ឺនុយជំនួយសម្រាប់ព័ត៌មានបន្ថែម!",
+            "noPermissions":"អ្នកមិនត្រូវបានអនុញ្ញាតឱ្យប្រើ {0} នេះ!",
+            "noPermissionsList":"សិទ្ធិដែលត្រូវការ: (មួយក្នុងចំណោម)",
+            "noPermissionsCooldown":"អ្នកមិនត្រូវបានអនុញ្ញាតឱ្យប្រើ {0} នេះ ដោយសារអ្នកមានរយៈពេលត្រជាក់!",
+            "noPermissionsBlacklist":"អ្នកមិនត្រូវបានអនុញ្ញាតឱ្យប្រើ {0} នេះ ដោយសារអ្នកត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅ!",
+            "noPermissionsLimitGlobal":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារម៉ាស៊ីនបម្រើឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុត!",
+            "noPermissionsLimitGlobalUser":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារអ្នកឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុត!",
+            "noPermissionsLimitOption":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារម៉ាស៊ីនបម្រើឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុតសម្រាប់ជម្រើសនេះ!",
+            "noPermissionsLimitOptionUser":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារអ្នកឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុតសម្រាប់ជម្រើសនេះ!",
+            "unknownTicket":"សូមសាកល្បងពាក្យបញ្ជានេះម្តងទៀតក្នុងសំបុត្រត្រឹមត្រូវ!",
+            "deprecatedTicket":"បណ្តាញបច្ចុប្បន្នមិនមែនជាសំបុត្រត្រឹមត្រូវ! វាប្រហែលជាសំបុត្រពី Open Ticket កំណែចាស់!",
+            "notInGuild":"{0} នេះមិនដំណើរការក្នុង DM! សូមសាកល្បងម្តងទៀតក្នុងម៉ាស៊ីនបម្រើ!",
+            "channelRename":"ដោយសារ discord ratelimits, វាមិនអាចទៅបានសម្រាប់បូតក្នុងការប្តូរឈ្មោះបណ្តាញ។ បណ្តាញនឹងត្រូវបានប្តូរឈ្មោះដោយស្វ័យប្រវត្តិ ក្នុងរយៈពេល 10 នាទី ប្រសិនបើបូតមិនបានចាប់ផ្តើមឡើងវិញ។",
+            "channelRenameSource":"ប្រភពកំហុសនេះគឺ: {0}",
+            "busy":"មិនអាចប្រើ {0} នេះ!\nសំបុត្រកំពុងត្រូវបានដំណើរការដោយបូត។\n\nសូមព្យាយាមម្តងទៀតក្នុងពីរបីវិនាទី!",
+            "closeBeforeMessage":"សំបុត្រនេះមិនអាចបិទ/លុបមុនមានសារពីអ្នកប្រើ។",
+            "closeBeforeAdminMessage":"សំបុត្រនេះមិនអាចបិទ/លុបមុនមានសារពីអ្នកគ្រប់គ្រងសំបុត្រ ឬសមាជិកជំនួយ។",
+            "unableToCreateTicket":"អ្នកមិនអាចបង្កើតសំបុត្រ។"
+        },
+        "optionInvalidReasons":{
+            "stringRegex":"តម្លៃមិនត្រូវនឹងលំនាំ!",
+            "stringMinLength":"តម្លៃត្រូវការយ៉ាងហោចណាស់ {0} តួអក្សរ!",
+            "stringMaxLength":"តម្លៃត្រូវការច្រើនបំផុត {0} តួអក្សរ!",
+            "numberInvalid":"លេខមិនត្រឹមត្រូវ!",
+            "numberMin":"លេខត្រូវការយ៉ាងហោចណាស់ {0}!",
+            "numberMax":"លេខត្រូវការច្រើនបំផុត {0}!",
+            "numberDecimal":"លេខមិនត្រូវបានអនុញ្ញាតជាទសភាគ!",
+            "numberNegative":"លេខមិនត្រូវបានអនុញ្ញាតជាអវិជ្ជមាន!",
+            "numberPositive":"លេខមិនត្រូវបានអនុញ្ញាតជាវិជ្ជមាន!",
+            "numberZero":"លេខមិនត្រូវបានអនុញ្ញាតជាសូន្យ!",
+            "channelNotFound":"រកបណ្តាញមិនឃើញ!",
+            "userNotFound":"រកអ្នកប្រើប្រាស់មិនឃើញ!",
+            "roleNotFound":"រកតួនាទីមិនឃើញ!",
+            "memberNotFound":"រកអ្នកប្រើប្រាស់មិនឃើញ!",
+            "mentionableNotFound":"រកអ្នកប្រើប្រាស់ ឬតួនាទីមិនឃើញ!",
+            "channelType":"ប្រភេទបណ្តាញមិនត្រឹមត្រូវ!",
+            "notInGuild":"ជម្រើសនេះទាមទារឱ្យអ្នកនៅក្នុងម៉ាស៊ីនបម្រើ!"
+        },
+        "permissions":{
+            "developer":"អ្នកត្រូវជា developer របស់បូត។",
+            "owner":"អ្នកត្រូវជាម្ចាស់ម៉ាស៊ីនបម្រើ។",
+            "admin":"អ្នកត្រូវជា admin ម៉ាស៊ីនបម្រើ។",
+            "moderator":"អ្នកត្រូវជាអ្នកសម្រុះសម្រួល។",
+            "support":"អ្នកត្រូវនៅក្នុងក្រុមជំនួយ។",
+            "member":"អ្នកត្រូវជាសមាជិក។",
+            "discord-administrator":"អ្នកត្រូវមានសិទ្ធិ `ADMINISTRATOR`។"
+        },
+        "actionInvalid":{
+            "close":"សំបុត្របានបិទហើយ!",
+            "reopen":"សំបុត្រមិនទាន់បិទ!",
+            "claim":"សំបុត្របានទទួលហើយ!",
+            "unclaim":"សំបុត្រមិនទាន់ត្រូវបានទទួល!",
+            "pin":"សំបុត្របានដាក់ម្ជុលហើយ!",
+            "unpin":"សំបុត្រមិនទាន់ត្រូវបានដាក់ម្ជុល!",
+            "add":"អ្នកប្រើប្រាស់នេះអាចចូលប្រើសំបុត្រហើយ!",
+            "remove":"មិនអាចដកអ្នកប្រើប្រាស់នេះចេញពីសំបុត្រ!"
+        }
+    },
+    "params":{
+        "uppercase":{
+            "ticket":"សំបុត្រ",
+            "tickets":"សំបុត្រ",
+            "reason":"មូលហេតុ",
+            "creator":"អ្នកបង្កើត",
+            "remaining":"ពេលវេលានៅសល់",
+            "added":"បន្ថែម",
+            "removed":"ដក",
+            "filter":"តម្រង",
+            "method":"វិធីសាស្ត្រ",
+            "type":"ប្រភេទ",
+            "blacklisted":"ក្នុងបញ្ជីខ្មៅ",
+            "panel":"Panel",
+            "command":"ពាក្យបញ្ជា",
+            "system":"ប្រព័ន្ធ",
+            "true":"ពិត",
+            "false":"មិនពិត",
+            "syntax":"វាក្យសម្ព័ន្ធ",
+            "originalName":"ឈ្មោះដើម",
+            "newName":"ឈ្មោះថ្មី",
+            "until":"រហូតដល់",
+            "validOptions":"ជម្រើសត្រឹមត្រូវ",
+            "validPanels":"Panel ត្រឹមត្រូវ",
+            "autoclose":"Autoclose",
+            "autodelete":"Autodelete",
+            "startupDate":"កាលបរិច្ឆេទចាប់ផ្តើម",
+            "version":"កំណែ",
+            "name":"ឈ្មោះ",
+            "role":"តួនាទី",
+            "status":"ស្ថានភាព",
+            "claimed":"ទទួលហើយ",
+            "pinned":"ដាក់ម្ជុលហើយ",
+            "creationDate":"កាលបរិច្ឆេទបង្កើត",
+
+            "noone":"គ្មាននរណា",
+            "open":"បើក",
+            "closed":"បិទ",
+            "priority":"អាទិភាព",
+            "participants":"អ្នកចូលរួម",
+            "yes":"បាទ/ចាស",
+            "no":"ទេ",
+            "option":"ជម្រើស",
+            "topic":"ប្រធានបទ",
+            "uptime":"ពេលដំណើរការប្រព័ន្ធ",
+            "messages":"សារ",
+            "embeds":"Embeds",
+            "files":"ឯកសារ",
+            "components":"ធាតុ",
+            "cooldown":"រយៈពេលត្រជាក់",
+            "maxTickets":"សំបុត្រច្រើនបំផុត",
+            "admins":"អ្នកគ្រប់គ្រង",
+            "roles":"តួនាទី",
+            "size":"ទំហំ"
+        },
+        "lowercase":{
+            "text":"អក្សរ",
+            "html":"html",
+            "command":"ពាក្យបញ្ជា",
+            "modal":"modal",
+            "button":"ប៊ូតុង",
+            "dropdown":"dropdown",
+            "method":"វិធីសាស្ត្រ"
+        }
+    },
+    "commands":{
+        "reason":"បញ្ជាក់មូលហេតុស្រេចចិត្តដែលនឹងបង្ហាញក្នុង logs។",
+        "help":"ទទួលបានបញ្ជីពាក្យបញ្ជាដែលមាន។",
+        "panel":"បង្ហាញសារជាមួយ dropdown ឬ buttons (សម្រាប់ការបង្កើតសំបុត្រ)។",
+        "panelId":"អ្នកកំណត់អត្តសញ្ញាណ panel ដែលអ្នកចង់បង្ហាញ។",
+        "panelAutoUpdate":"តើអ្នកចង់ panel នេះធ្វើបច្ចុប្បន្នភាពដោយស្វ័យប្រវត្តិ នៅពេលកែប្រែ?",
+        "ticket":"បង្កើតសំបុត្រភ្លាមៗ។",
+        "ticketId":"អ្នកកំណត់អត្តសញ្ញាណសំបុត្រដែលអ្នកចង់បង្កើត។",
+        "close":"បិទសំបុត្រ។",
+        "delete":"លុបសំបុត្រ។",
+        "deleteNoTranscript":"លុបសំបុត្រនេះដោយគ្មានការបង្កើត transcript។",
+        "reopen":"បើកសំបុត្រឡើងវិញ។",
+        "claim":"ទទួលសំបុត្រ។",
+        "claimUser":"ទទួលសំបុត្រនេះទៅឱ្យនរណាម្នាក់ផ្សេងទៀត ជំនួសអ្នក។",
+        "unclaim":"លែងទទួលសំបុត្រ។",
+        "pin":"ដាក់ម្ជុលសំបុត្រ។",
+        "unpin":"ដកម្ជុលសំបុត្រ។",
+
+        "move":"ផ្លាស់ប្តូរសំបុត្រ។",
+        "moveId":"អ្នកកំណត់អត្តសញ្ញាណជម្រើសដែលអ្នកចង់ផ្លាស់ប្តូរទៅ។",
+        "rename":"ប្តូរឈ្មោះសំបុត្រ។",
+        "renameName":"ឈ្មោះថ្មីសម្រាប់សំបុត្រនេះ។",
+        "add":"បន្ថែមអ្នកប្រើប្រាស់ទៅសំបុត្រ។",
+        "addUser":"អ្នកប្រើប្រាស់ដែលត្រូវបន្ថែម។",
+        "remove":"ដកអ្នកប្រើប្រាស់ចេញពីសំបុត្រ។",
+        "removeUser":"អ្នកប្រើប្រាស់ដែលត្រូវដក។",
+
+        "blacklist":"គ្រប់គ្រងបញ្ជីខ្មៅសំបុត្រ។",
+        "blacklistView":"មើលបញ្ជីបញ្ជីខ្មៅបច្ចុប្បន្ន។",
+        "blacklistAdd":"បន្ថែមអ្នកប្រើប្រាស់ទៅបញ្ជីខ្មៅ។",
+        "blacklistRemove":"ដកអ្នកប្រើប្រាស់ចេញពីបញ្ជីខ្មៅ។",
+        "blacklistGet":"ទទួលបានព័ត៌មានលម្អិតពីអ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ។",
+        "blacklistGetUser":"អ្នកប្រើប្រាស់ដែលត្រូវទទួលព័ត៌មានលម្អិត។",
+        "stats":"មើលស្ថិតិពីបូត, សមាជិក ឬសំបុត្រ។",
+        "statsReset":"កំណត់ស្ថិតិបូតទាំងអស់ឡើងវិញ (ចាប់ផ្តើមរាប់ពីសូន្យ)។",
+        "statsGlobal":"មើលស្ថិតិសរុប។",
+        "statsUser":"មើលស្ថិតិពីអ្នកប្រើប្រាស់ក្នុងម៉ាស៊ីនបម្រើ។",
+        "statsUserUser":"អ្នកប្រើប្រាស់ដែលត្រូវមើល។",
+        "statsTicket":"មើលស្ថិតិពីសំបុត្រក្នុងម៉ាស៊ីនបម្រើ។",
+        "statsTicketTicket":"សំបុត្រដែលត្រូវមើល។",
+
+        "clear":"លុបសំបុត្រច្រើនក្នុងពេលតែមួយ។",
+        "clearFilter":"តម្រងសម្រាប់ការសម្អាតសំបុត្រ។",
+        "clearFilters":{
+            "all":"ទាំងអស់",
+            "open":"បើក",
+            "close":"បិទ",
+            "claim":"ទទួលហើយ",
+            "unclaim":"មិនទាន់ទទួល",
+            "pin":"ដាក់ម្ជុលហើយ",
+            "unpin":"មិនទាន់ដាក់ម្ជុល",
+            "autoclose":"បិទដោយស្វ័យប្រវត្តិ"
+        },
+
+        "autoclose":"គ្រប់គ្រង autoclose ក្នុងសំបុត្រ។",
+        "autocloseDisable":"បិទ autoclose ក្នុងសំបុត្រនេះ។",
+        "autocloseEnable":"បើក autoclose ក្នុងសំបុត្រនេះ។",
+        "autocloseEnableTime":"ចំនួនម៉ោងដែលសំបុត្រនេះត្រូវមិនសកម្ម ដើម្បីបិទ។",
+        "autodelete":"គ្រប់គ្រង autodelete ក្នុងសំបុត្រ។",
+        "autodeleteDisable":"បិទ autodelete ក្នុងសំបុត្រនេះ។",
+        "autodeleteEnable":"បើក autodelete ក្នុងសំបុត្រនេះ។",
+        "autodeleteEnableTime":"ចំនួនថ្ងៃដែលសំបុត្រនេះត្រូវមិនសកម្ម ដើម្បីលុប។",
+
+        "topic":"គ្រប់គ្រងប្រធានបទបណ្តាញសំបុត្រ។",
+        "topicSet":"កំណត់ប្រធានបទបណ្តាញសំបុត្រ។",
+        "topicValue":"ប្រធានបទថ្មីរបស់បណ្តាញ។",
+        "topicList":"ទទួលបានបញ្ជីសំបុត្រទាំងអស់ ជាមួយប្រធានបទ និងស្ថិតិ។",
+        "priority":"គ្រប់គ្រងអាទិភាពសំបុត្រ។",
+        "prioritySet":"កំណត់អាទិភាពសំបុត្រ។",
+        "priorityValue":"អាទិភាពរបស់បណ្តាញ។",
+        "priorityGet":"ទទួលបានអាទិភាពសំបុត្រ។",
+        "priorityList":"ទទួលបានបញ្ជីសំបុត្រទាំងអស់ ជាមួយស្ថានភាពអាទិភាព។",
+        "transfer":"ផ្ទេរភាពជាម្ចាស់សំបុត្រពីអ្នកប្រើប្រាស់ម្នាក់ទៅម្នាក់ទៀត។",
+        "transferUser":"អ្នកប្រើប្រាស់ដែលត្រូវផ្ទេរទៅ។"
+    },
+    "helpMenu":{
+        "help":"ទទួលបានបញ្ជីពាក្យបញ្ជាដែលមាន។",
+        "ticket":"បង្កើតសំបុត្រភ្លាមៗ។",
+        "close":"បិទសំបុត្រ, វិធីនេះបិទការសរសេរក្នុងបណ្តាញ។",
+        "delete":"លុបសំបុត្រ, វិធីនេះបង្កើត transcript នៅពេលបើក។",
+        "reopen":"បើកសំបុត្រឡើងវិញ, វិធីនេះបើកការសរសេរក្នុងបណ្តាញម្តងទៀត។",
+        "pin":"ដាក់ម្ជុលសំបុត្រ។ វានឹងផ្លាស់សំបុត្រទៅខាងលើ ហើយបន្ថែម '📌' ទៅឈ្មោះ។",
+        "unpin":"ដកម្ជុលសំបុត្រ។ សំបុត្រនឹងនៅតំណែងដដែល ប៉ុន្តែនឹងបាត់ '📌'។",
+        "move":"ផ្លាស់ប្តូរសំបុត្រ។ វានឹងប្តូរប្រភេទរបស់សំបុត្រ។",
+        "rename":"ប្តូរឈ្មោះសំបុត្រ។ វានឹងប្តូរឈ្មោះបណ្តាញរបស់សំបុត្រ។",
+        "claim":"ទទួលសំបុត្រ។ ដោយវិធីនេះ អ្នកអាចប្រាប់ក្រុមរបស់អ្នកថាអ្នកកំពុងដោះស្រាយសំបុត្រនេះ។",
+        "unclaim":"លែងទទួលសំបុត្រ។ ដោយវិធីនេះ អ្នកអាចប្រាប់ក្រុមរបស់អ្នកថាសំបុត្រនេះទំនេរ។",
+        "add":"បន្ថែមអ្នកប្រើប្រាស់ទៅសំបុត្រ។ វានឹងអនុញ្ញាតឱ្យអ្នកប្រើប្រាស់អាននិងសរសេរក្នុងសំបុត្រ។",
+        "remove":"ដកអ្នកប្រើប្រាស់ចេញពីសំបុត្រ។ វានឹងដកសិទ្ធិអាននិងសរសេររបស់អ្នកប្រើប្រាស់ក្នុងសំបុត្រ។",
+        "panel":"បង្ហាញសារជាមួយ dropdown ឬ buttons (សម្រាប់ការបង្កើតសំបុត្រ)។",
+        "blacklistView":"មើលបញ្ជីបញ្ជីខ្មៅបច្ចុប្បន្ន។",
+        "blacklistAdd":"បន្ថែមអ្នកប្រើប្រាស់ទៅបញ្ជីខ្មៅ។",
+        "blacklistRemove":"ដកអ្នកប្រើប្រាស់ចេញពីបញ្ជីខ្មៅ។",
+        "blacklistGet":"ទទួលបានព័ត៌មានលម្អិតពីអ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ។",
+        "statsGlobal":"មើលស្ថិតិសរុប។",
+        "statsTicket":"មើលស្ថិតិពីសំបុត្រក្នុងម៉ាស៊ីនបម្រើ។",
+        "statsUser":"មើលស្ថិតិពីអ្នកប្រើប្រាស់ក្នុងម៉ាស៊ីនបម្រើ។",
+        "statsReset":"កំណត់ស្ថិតិបូតទាំងអស់ឡើងវិញ (ចាប់ផ្តើមរាប់ពីសូន្យ)។",
+        "autocloseDisable":"បិទ autoclose ក្នុងសំបុត្រនេះ។",
+        "autocloseEnable":"បើក autoclose ក្នុងសំបុត្រនេះ។",
+        "autodeleteDisable":"បិទ autodelete ក្នុងសំបុត្រនេះ។",
+        "autodeleteEnable":"បើក autodelete ក្នុងសំបុត្រនេះ។",
+        "categories":{
+            "general":"ពាក្យបញ្ជាទូទៅ",
+            "basicTicket":"ពាក្យបញ្ជាសំបុត្រមូលដ្ឋាន",
+            "advancedTicket":"ពាក្យបញ្ជាសំបុត្រកម្រិតខ្ពស់",
+            "userTicket":"ពាក្យបញ្ជាសំបុត្រអ្នកប្រើប្រាស់",
+            "admin":"ពាក្យបញ្ជា Admin",
+            "advanced":"ពាក្យបញ្ជាកម្រិតខ្ពស់",
+            "extra":"ពាក្យបញ្ជាបន្ថែម"
+        }
+    },
+    "stats":{
+        "scopes":{
+            "global":"ស្ថិតិសរុប",
+            "system":"ស្ថិតិប្រព័ន្ធ",
+            "user":"ស្ថិតិអ្នកប្រើប្រាស់",
+            "ticket":"ស្ថិតិសំបុត្រ",
+            "participants":"អ្នកចូលរួម",
+            "messages":"សារ"
+        },
+        "properties":{
+            "ticketsCreated":"សំបុត្របានបង្កើត",
+            "ticketsClosed":"សំបុត្របានបិទ",
+            "ticketsDeleted":"សំបុត្របានលុប",
+            "ticketsReopened":"សំបុត្របានបើកឡើងវិញ",
+            "ticketsAutoclosed":"សំបុត្របានបិទដោយស្វ័យប្រវត្តិ",
+            "ticketsClaimed":"សំបុត្របានទទួល",
+            "ticketsPinned":"សំបុត្របានដាក់ម្ជុល",
+            "ticketsMoved":"សំបុត្របានផ្លាស់ប្តូរ",
+            "usersBlacklisted":"អ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ",
+            "transcriptsCreated":"Transcript បានបង្កើត",
+            "ticketsAutodeleted":"សំបុត្របានលុបដោយស្វ័យប្រវត្តិ",
+            "ticketsTransferred":"សំបុត្របានផ្ទេរ",
+            "ticketVolume":"ចំនួនសំបុត្រ",
+            "averageTickets":"ចំនួនសំបុត្រជាមធ្យម/អ្នកប្រើ",
+            "currentTickets":"សំបុត្របច្ចុប្បន្ន",
+            "age":"អាយុសំបុត្រ",
+            "responseTime":"ពេលឆ្លើយតប",
+            "resolutionTime":"ពេលដោះស្រាយ",
+            "createdOn":"បង្កើតនៅ",
+            "createdBy":"បង្កើតដោយ",
+            "closedOn":"បិទនៅ",
+            "closedBy":"បិទដោយ",
+            "claimedOn":"ទទួលនៅ",
+            "claimedBy":"ទទួលដោយ",
+            "pinnedOn":"ដាក់ម្ជុលនៅ",
+            "pinnedBy":"ដាក់ម្ជុលដោយ",
+            "deletedOn":"លុបនៅ",
+            "deletedBy":"លុបដោយ"
+        },
+        "roles":{
+            "developer":"Developer",
+            "serverOwner":"ម្ចាស់ម៉ាស៊ីនបម្រើ",
+            "serverAdmin":"Admin ម៉ាស៊ីនបម្រើ",
+            "moderator":"ក្រុមអ្នកសម្រុះសម្រួល",
+            "support":"ក្រុមជំនួយ",
+            "member":"សមាជិក"
+        }
+    },
+    "panel":{
+        "selectTicket":"ជ្រើសរើសសំបុត្ររបស់អ្នក",
+        "selectRole":"ជ្រើសរើសតួនាទីរបស់អ្នក",
+        "selectOption":"ជ្រើសរើសជម្រើសរបស់អ្នក"
+    },
+    "priorities":{
+        "urgent":"បន្ទាន់ខ្លាំង",
+        "veryHigh":"ខ្ពស់ណាស់",
+        "high":"ខ្ពស់",
+        "normal":"ធម្មតា",
+        "low":"ទាប",
+        "veryLow":"ទាបណាស់",
+        "none":"គ្មាន"
+    }
+}

languages/korean.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Korean",

languages/kurdish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Kurdish",

languages/latvian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["NoOneNook"],
         "lastedited":"16/02/2026",
         "language":"Latvian",

languages/lithuanian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["TsgIndrius"],
         "lastedited":"16/02/2026",
         "language":"Lithuanian",

languages/norwegian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["NoOneNook"],
         "lastedited":"16/02/2026",
         "language":"Norwegian",

languages/persian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["dysashop","zhavis"],
         "lastedited":"16/02/2026",
         "language":"Persian",

languages/polish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["DanoGlez"],
         "lastedited":"16/02/2026",
         "language":"Polish",

languages/portuguese.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["quiradon"],
         "lastedited":"16/02/2026",
         "language":"Portuguese",

languages/romanian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["SankeDev"],
         "lastedited":"16/02/2026",
         "language":"Romanian",

languages/russian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["NoOneNook"],
         "lastedited":"16/02/2026",
         "language":"Russian",

languages/simplified-chinese.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Simplified Chainese",

languages/slovenian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Solvenian",

languages/spanish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["Redactado","Josuens"],
         "lastedited":"16/02/2026",
         "language":"Spanish",

languages/swedish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["NoOneNook"],
         "lastedited":"16/02/2026",
         "language":"Svenska",

languages/tamil.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["HanumeshGupta","ChatGPT"],
         "lastedited":"16/02/2026",
         "language":"Tamil",

languages/thai.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["modshd"],
         "lastedited":"16/02/2026",
         "language":"Thai",

languages/traditional-chinese.json

@@ -0,0 +1,608 @@
+{
+    "_TRANSLATION":{
+        "otversion":"v4.2.0",
+        "translators":["me.october"],
+        "lastedited":"10/03/2026",
+        "language":"Traditional Chinese",
+        "automated":false
+    },
+    "checker":{
+        "system":{
+            "typeError":"[錯誤]",
+            "headerOpenTicket":"開啟工單",
+            "typeWarning":"[警告]",
+            "typeInfo":"[信息]",
+            "headerConfigChecker":"配置檢查器",
+            "headerDescription":"檢查您的配置文件中的錯誤！",
+            "footerError":"機器人將無法啟動，直到所有{0}錯誤被修複！",
+            "footerWarning":"建議在啟動前修複所有{0}警告！",
+            "footerSupport":"支援：{0} - 文檔：{1}",
+            "compactInformation":"使用{0}獲取更多信息！",
+            "dataPath":"路徑",
+            "dataDocs":"文檔",
+            "dataMessages":"消息"
+        },
+        "messages":{
+            "stringTooShort":"此字符串不能少於{0}個字符！",
+            "stringTooLong":"此字符串不能超過{0}個字符！",
+            "stringLengthInvalid":"此字符串長度必須為{0}個字符！",
+            "stringStartsWith":"此字符串必須以{0}開頭！",
+            "stringEndsWith":"此字符串必須以{0}結尾！",
+            "stringContains":"此字符串必須包含{0}！",
+            "stringChoices":"此字符串隻能是以下值之一：{0}！",
+            "stringRegex":"此字符串無效！",
+            "stringInvertedContains":"此字符串不能包含 {0}！",
+            "stringLowercase":"此字符串必須全部使用小寫字母！",
+            "stringUppercase":"此字符串必須全部使用大寫字母！",
+            "stringSpecialCharacters":"此字符串不能包含任何特殊字符！（僅允許 a-z、0-9 和空格）",
+            "stringNoSpaces":"此字符串不能包含空格！",
+            "stringCapitalWord":"建議此字符串中的每個單詞都以大寫字母開頭！",
+            "stringCapitalSentence":"此字符串中的某些句子似乎冇有以大寫字母開頭！",
+            "stringPunctuation":"此字符串中的句子似乎冇有以標點符號結尾！",
+            
+            "numberTooShort":"此數字不能少於{0}位！",
+            "numberTooLong":"此數字不能超過{0}位！",
+            "numberLengthInvalid":"此數字長度必須為{0}位！",
+            "numberTooSmall":"此數字至少為{0}！",
+            "numberTooLarge":"此數字最多為{0}！",
+            "numberNotEqual":"此數字必須為{0}！",
+            "numberStep":"此數字必須是{0}的倍數！",
+            "numberStepOffset":"此數字必須是{0}的倍數，起始值為{1}！",
+            "numberStartsWith":"此數字必須以{0}開頭！",
+            "numberEndsWith":"此數字必須以{0}結尾！",
+            "numberContains":"此數字必須包含{0}！",
+            "numberChoices":"此數字隻能是以下值之一：{0}！",
+            "numberFloat":"此數字不能為小數！",
+            "numberNegative":"此數字不能為負數！",
+            "numberPositive":"此數字不能為正數！",
+            "numberZero":"此數字不能為零！",
+            "numberNan":"此數字不能為 NaN（非數字）！",
+            "numberInvertedContains":"此數字不能包含 {0}！",
+            
+            "booleanTrue":"此佈爾值不能為真！",
+            "booleanFalse":"此佈爾值不能為假！",
+            
+            "arrayEmptyDisabled":"此數組不允許為空！",
+            "arrayEmptyRequired":"此數組必須為空！",
+            "arrayTooShort":"此數組長度至少為{0}！",
+            "arrayTooLong":"此數組長度最多為{0}！",
+            "arrayLengthInvalid":"此數組長度必須為{0}！",
+            "arrayInvalidTypes":"此數組隻能包含以下類型：{0}！",
+            "arrayDouble":"此數組不允許重複值！",
+            
+            "discordInvalidId":"這是無效的Discord {0} ID！",
+            "discordInvalidIdOptions":"這是無效的Discord {0} ID！您還可以使用以下之一：{1}！",
+            "discordInvalidToken":"這是無效的Discord令牌（文法上）！",
+            "colorInvalid":"這是無效的十六進製顔色！",
+            "emojiTooShort":"此字符串至少需要{0}個錶情符號！",
+            "emojiTooLong":"此字符串最多隻能有{0}個錶情符號！",
+            "emojiCustom":"此錶情符號不能是自定義Discord錶情符號！",
+            "emojiInvalid":"這是無效的錶情符號！",
+            "urlInvalid":"此URL無效！",
+            "urlInvalidHttp":"This url can only use the https:// protocol!",
+            "urlInvalidProtocol":"This url can only use the http:// & https:// protocols!",
+            "urlInvalidHostname":"此URL的主機名不被允許！",
+            "urlInvalidExtension":"此URL的擴展名無效！請選擇：{0}！",
+            "urlInvalidPath":"此URL的路徑無效！",
+            "idNotUnique":"此ID不唯一，請使用其他ID！",
+            "idNonExistent":"ID {0}不存在！",
+            
+            "invalidType":"此屬性必須為類型：{0}！",
+            "propertyMissing":"此對象缺少屬性{0}！",
+            "propertyOptional":"此對象中的屬性{0}是可選的！",
+            "objectDisabled":"此對象已禁用，請使用{0}啟用！",
+            "nullInvalid":"此屬性不能為null！",
+            "switchInvalidType":"此屬性必須是以下類型之一：{0}！",
+            "objectSwitchInvalid":"此對象必須是以下類型之一：{0}！",
+            
+            "invalidLanguage":"這是無效的語言！",
+            "invalidButton":"此按鈕必須至少有一個{0}或{1}！",
+            "unusedOption":"選項{0}未在任何地方使用！",
+            "unusedQuestion":"問題{0}未在任何地方使用！",
+            "dropdownOption":"啟用下拉菜單的麵闆隻能包含“ticket”類型的選項！",
+            "customInvalidVersion":"配置文件中指定的版本不匹配！請確保您已將配置更新至最新版本！"
+        }
+    },
+    "actions":{
+        "buttons":{
+            "create":"訪問工單",
+            "close":"關閉工單",
+            "delete":"刪除工單",
+            "reopen":"重新開啟工單",
+            "claim":"認領工單",
+            "unclaim":"取消認領工單",
+            "pin":"置頂工單",
+            "unpin":"取消置頂工單",
+            "clear":"刪除工單",
+            "helpSwitchSlash":"檢視斜杠命令",
+            "helpSwitchText":"檢視文本命令",
+            "helpPage":"第{0}頁",
+            "withReason":"帶原因",
+            "withoutTranscript":"不帶記錄"
+        },
+        "titles":{
+            "created":"工單已創建",
+            "close":"工單已關閉",
+            "delete":"工單已刪除",
+            "reopen":"工單已重新開啟",
+            "claim":"工單已認領",
+            "unclaim":"工單已取消認領",
+            "pin":"工單已置頂",
+            "unpin":"工單已取消置頂",
+            "rename":"工單已重命名",
+            "move":"工單已移動",
+            "add":"工單用戶已添加",
+            "remove":"工單用戶已移除",
+            
+            "help":"可用命令",
+            "statsReset":"重置統計",
+            "blacklistAdd":"用戶已拉黑",
+            "blacklistRemove":"用戶已解禁",
+            "blacklistGet":"已拉黑用戶",
+            "blacklistView":"當前黑名單",
+            "blacklistAddDm":"已加入黑名單",
+            "blacklistRemoveDm":"已從黑名單移除",
+            "clear":"工單已清除",
+            "clearTickets":"清除工單",
+            "roles":"角色已更新",
+            
+            "autoclose":"工單自動關閉",
+            "autocloseEnabled":"自動關閉已啟用",
+            "autocloseDisabled":"自動關閉已禁用",
+            "autodelete":"工單自動刪除",
+            "autodeleteEnabled":"自動刪除已啟用",
+            "autodeleteDisabled":"自動刪除已禁用",
+            
+            "topicSet":"主題已更改",
+            "prioritySet":"優先級已更改",
+            "priorityGet":"工單優先級",
+            "transfer":"工單已轉移"
+        },
+        "descriptions":{
+            "create":"您的工單已創建。點選下方按鈕訪問！",
+            "close":"工單已成功關閉！",
+            "delete":"工單已成功刪除！",
+            "reopen":"工單已成功重新開啟！",
+            "claim":"工單已成功認領！",
+            "unclaim":"工單已成功取消認領！",
+            "pin":"工單已成功置頂！",
+            "unpin":"工單已成功取消置頂！",
+            "rename":"工單已成功重命名為{0}！",
+            "move":"工單已成功移動到{0}！",
+            "add":"{0}已成功添加到工單！",
+            "remove":"{0}已成功從工單移除！",
+            
+            "helpExplanation":"`<名稱>` => 必填參數\n`[名稱]` => 可選參數",
+            "statsReset":"機器人統計已成功重置！",
+            "statsError":"無法檢視工單統計！\n{0}不是工單！",
+            "blacklistAdd":"{0}已成功拉黑！",
+            "blacklistRemove":"{0}已成功解禁！",
+            "blacklistGetSuccess":"{0}當前已被拉黑！",
+            "blacklistGetEmpty":"{0}當前未被拉黑！",
+            "blacklistViewEmpty":"尚未有人被拉黑！",
+            "blacklistViewTip":"使用“/blacklist add”拉黑用戶！",
+            "clearVerify":"確定要刪除多個工單嗎？\n此操作無法撤銷！",
+            "clearReady":"{0}個工單已成功刪除！",
+            "rolesEmpty":"未更新任何角色！",
+            
+            "autocloseLeave":"此工單已自動關閉，因為創建者離開了服務器！",
+            "autocloseTimeout":"此工單已自動關閉，因為它已超過`{0}小時`未活動！",
+            "autodeleteLeave":"此工單已自動刪除，因為創建者離開了服務器！",
+            "autodeleteTimeout":"此工單已自動刪除，因為它已超過`{0}天`未活動！",
+            "autocloseEnabled":"此工單已啟用自動關閉！\n超過`{0}小時`未活動後將自動關閉！",
+            "autocloseDisabled":"此工單已禁用自動關閉！\n不再自動關閉！",
+            "autodeleteEnabled":"此工單已啟用自動刪除！\n超過`{0}天`未活動後將自動刪除！",
+            "autodeleteDisabled":"此工單已禁用自動刪除！\n不再自動刪除！",
+            
+            "ticketMessageLimit":"您隻能同時創建{0}個工單！",
+            "ticketMessageAutoclose":"此工單將在超過{0}小時未活動後自動關閉！",
+            "ticketMessageAutodelete":"此工單將在超過{0}天未活動後自動刪除！",
+            "panelReady":"麵闆已在後續消息中可用！\n此消息現在可以刪除！",
+            
+            "topicSet":"頻道主題已由 {0} 成功更改！",
+            "prioritySet":"工單優先級已由 {1} 成功更改為 {0}！",
+            "priorityGet":"此工單當前的優先級為 {0}。",
+            "transfer":"工單所有權已由 {2} 成功從 {0} 轉移至 {1}！"
+        },
+        "modal":{
+            "closePlaceholder":"您為什麼關閉此工單？",
+            "deletePlaceholder":"您為什麼刪除此工單？",
+            "reopenPlaceholder":"您為什麼重新開啟此工單？",
+            "claimPlaceholder":"您為什麼認領此工單？",
+            "unclaimPlaceholder":"您為什麼取消認領此工單？",
+            "pinPlaceholder":"您為什麼置頂此工單？",
+            "unpinPlaceholder":"您為什麼取消置頂此工單？"
+        },
+        "logs":{
+            "createLog":"{0}創建了一個新工單！",
+            "closeLog":"此工單已被{0}關閉！",
+            "closeDm":"您的工單已在我們的服務器中關閉！",
+            "deleteLog":"此工單已被{0}刪除！",
+            "deleteDm":"您的工單已在我們的服務器中刪除！",
+            "reopenLog":"此工單已被{0}重新開啟！",
+            "reopenDm":"您的工單已在我們的服務器中重新開啟！",
+            "claimLog":"此工單已被{0}認領！",
+            "claimDm":"您的工單已在我們的服務器中被認領！",
+            "unclaimLog":"此工單已被{0}取消認領！",
+            "unclaimDm":"您的工單已在我們的服務器中取消認領！",
+            "pinLog":"此工單已被{0}置頂！",
+            "pinDm":"您的工單已在我們的服務器中置頂！",
+            "unpinLog":"此工單已被{0}取消置頂！",
+            "unpinDm":"您的工單已在我們的服務器中取消置頂！",
+            "renameLog":"此工單已被{1}重命名為{0}！",
+            "renameDm":"您的工單已在我們的服務器中重命名為{0}！",
+            "moveLog":"此工單已被{1}移動到{0}！",
+            "moveDm":"您的工單已在我們的服務器中移動到{0}！",
+            "addLog":"{0}已被{1}添加到此工單！",
+            "addDm":"{0}已被添加到您的工單中！",
+            "removeLog":"{0}已被{1}從此工單移除！",
+            "removeDm":"{0}已被從您的工單中移除！",
+            
+            "blacklistAddLog":"{0}被{1}拉黑！",
+            "blacklistRemoveLog":"{0}被{1}從黑名單移除！",
+            "blacklistAddDm":"您已被我們的服務器拉黑！\n從現在起，您無法創建工單！",
+            "blacklistRemoveDm":"您已被我們的服務器解禁！\n現在您可以再次創建工單！",
+            "clearLog":"{0}個工單已被{1}刪除！",
+            
+            "transferLog":"此工單的所有權已由 {2} 從 {0} 轉移至 {1}！",
+            "transferDm":"您在服務器中的工單所有權已從 {0} 轉移至 {1}！",
+            "prioritySetLog":"此工單的優先級已由 {1} 更改為 {0}！",
+            "prioritySetDm":"您在服務器中的工單優先級已更改為 {0}！",
+            "roleUpdateLog":"{0} 已更新其角色！",
+            "roleUpdateDm":"您在服務器中的角色已更新！"
+        }
+    },
+    "transcripts":{
+        "success":{
+            "visit":"檢視記錄",
+            "ready":"記錄已創建",
+            "textFileDescription":"這是已刪除工單的文本記錄！",
+            "htmlProgress":"請等待此HTML記錄處理完成...",
+            
+            "createdChannel":"服務器中已創建一個新的{0}記錄！",
+            "createdCreator":"已為您的工單創建一個新的{0}記錄！",
+            "createdParticipant":"您參與的工單中已創建一個新的{0}記錄！",
+            "createdActiveAdmin":"您作為管理員參與的工單中已創建一個新的{0}記錄！",
+            "createdEveryAdmin":"您曾擔任管理員的工單中已創建一個新的{0}記錄！",
+            "createdOther":"已創建一個新的{0}記錄！"
+        },
+        "errors":{
+            "retry":"重試",
+            "continue":"刪除無記錄",
+            "backup":"創建備份記錄",
+            "error":"創建記錄時出錯。\n您想怎麼做？\n\n在您點選以下按鈕之前，此工單不會被刪除。",
+            "title":"記錄錯誤"
+        },
+        "text":{
+            "messagesTitle":"消息",
+            "embedTitle":"EMBED",
+            "fileTitle":"文件",
+            "fieldsTitle":"字段",
+            "reactionsTitle":"反應",
+            "statsTitle":"統計",
+            "emptyContent":"<內容為空>",
+            "noTitle":"<無標題>",
+            "noDesc":"<無描述>"
+        }
+    },
+    "errors":{
+        "titles":{
+            "internalError":"內部錯誤",
+            "optionMissing":"命令選項缺失",
+            "optionInvalid":"命令選項無效",
+            "unknownCommand":"未知命令",
+            "noPermissions":"無權限",
+            "unknownTicket":"未知工單",
+            "deprecatedTicket":"過時工單",
+            "unknownOption":"未知選項",
+            "unknownPanel":"未知麵闆",
+            "notInGuild":"不在服務器中",
+            "channelRename":"無法重命名頻道",
+            "busy":"工單繁忙",
+            "permissionError":"權限錯誤"
+        },
+        "descriptions":{
+            "askForInfo":"請聯係此機器人的所有者獲取更多信息！",
+            "askForInfoResolve":"如果此問題在多次嘗試後仍未解決，請聯係此機器人的所有者。",
+            "internalError":"由於內部錯誤，無法回響此{0}！",
+            "optionMissing":"此命令缺少必填參數！",
+            "optionInvalid":"此命令中的參數無效！",
+            "optionInvalidChoose":"請選擇",
+            "unknownCommand":"請訪問幫助菜單獲取更多信息！",
+            "noPermissions":"您無權使用此{0}！",
+            "noPermissionsList":"所需權限：（其中之一）",
+            "noPermissionsCooldown":"您因冷卻時間無法使用此{0}！",
+            "noPermissionsBlacklist":"您因被拉黑無法使用此{0}！",
+            "noPermissionsLimitGlobal":"您無法創建工單，因為服務器已達到最大工單限製！",
+            "noPermissionsLimitGlobalUser":"您無法創建工單，因為您已達到最大工單限製！",
+            "noPermissionsLimitOption":"您無法創建工單，因為服務器已達到此選項的最大工單限製！",
+            "noPermissionsLimitOptionUser":"您無法創建工單，因為您已達到此選項的最大工單限製！",
+            "unknownTicket":"請在有效工單中重試此命令！",
+            "deprecatedTicket":"當前頻道不是有效工單！可能是舊版Open Ticket的工單！",
+            "notInGuild":"此{0}在私信中無效！請在服務器中重試！",
+            "channelRename":"由於Discord速率限製，機器人目前無法重命名頻道。如果機器人未重啟，頻道將在10分鍾後自動重命名。",
+            "channelRenameSource":"此錯誤的來源是：{0}",
+            "busy":"無法使用此{0}！\n工單當前正在被機器人處理。\n\n請幾秒後重試！",
+            "closeBeforeMessage":"用戶發送消息之前，無法關閉或刪除此工單。",
+            "closeBeforeAdminMessage":"工單管理員或支援成員發送消息之前，無法關閉或刪除此工單。",
+            "unableToCreateTicket":"您無法創建工單。"
+        },
+        "optionInvalidReasons":{
+            "stringRegex":"值不符合模式！",
+            "stringMinLength":"值至少需要{0}個字符！",
+            "stringMaxLength":"值最多需要{0}個字符！",
+            "numberInvalid":"無效數字！",
+            "numberMin":"數字至少為{0}！",
+            "numberMax":"數字最多為{0}！",
+            "numberDecimal":"數字不能為小數！",
+            "numberNegative":"數字不能為負數！",
+            "numberPositive":"數字不能為正數！",
+            "numberZero":"數字不能為零！",
+            "channelNotFound":"無法找到頻道！",
+            "userNotFound":"無法找到用戶！",
+            "roleNotFound":"無法找到角色！",
+            "memberNotFound":"無法找到用戶！",
+            "mentionableNotFound":"無法找到用戶或角色！",
+            "channelType":"無效的頻道類型！",
+            "notInGuild":"此選項需要您在服務器中！"
+        },
+        "permissions":{
+            "developer":"您需要是機器人的開發者。",
+            "owner":"您需要是服務器所有者。",
+            "admin":"您需要是服務器管理員。",
+            "moderator":"您需要是版主。",
+            "support":"您需要是支援團隊成員。",
+            "member":"您需要是成員。",
+            "discord-administrator":"您需要擁有`ADMINISTRATOR`權限。"
+        },
+        "actionInvalid":{
+            "close":"工單已關閉！",
+            "reopen":"工單未關閉！",
+            "claim":"工單已認領！",
+            "unclaim":"工單未認領！",
+            "pin":"工單已置頂！",
+            "unpin":"工單未置頂！",
+            "add":"此用戶已可訪問工單！",
+            "remove":"無法從此工單移除此用戶！"
+        }
+    },
+    "params":{
+        "uppercase":{
+            "ticket":"工單",
+            "tickets":"工單",
+            "reason":"原因",
+            "creator":"創建者",
+            "remaining":"剩餘時間",
+            "added":"已添加",
+            "removed":"已移除",
+            "filter":"篩選",
+            "method":"方式",
+            "type":"類型",
+            "blacklisted":"已拉黑",
+            "panel":"麵闆",
+            "command":"命令",
+            "system":"係統",
+            "true":"是",
+            "false":"否",
+            "syntax":"文法",
+            "originalName":"原名稱",
+            "newName":"新名稱",
+            "until":"直到",
+            "validOptions":"有效選項",
+            "validPanels":"有效麵闆",
+            "autoclose":"自動關閉",
+            "autodelete":"自動刪除",
+            "startupDate":"啟動日期",
+            "version":"版本",
+            "name":"名稱",
+            "role":"角色",
+            "status":"狀態",
+            "claimed":"已認領",
+            "pinned":"已置頂",
+            "creationDate":"創建日期",
+            
+            "noone":"無人",
+            "open":"開啟",
+            "closed":"關閉",
+            "priority":"優先級",
+            "participants":"參與者",
+            "yes":"是",
+            "no":"否",
+            "option":"選項",
+            "topic":"主題",
+            "uptime":"係統運行時間",
+            "messages":"消息",
+            "embeds":"嵌入",
+            "files":"文件",
+            "components":"組件",
+            "cooldown":"冷卻時間",
+            "maxTickets":"最大工單數",
+            "admins":"管理員",
+            "roles":"角色",
+            "size":"大小"
+        },
+        "lowercase":{
+            "text":"文本",
+            "html":"HTML",
+            "command":"命令",
+            "modal":"模態框",
+            "button":"按鈕",
+            "dropdown":"下拉菜單",
+            "method":"方式"
+        }
+    },
+    "commands":{
+        "reason":"指定一個可選原因，該原因將在日誌中可見。",
+        "help":"獲取所有可用命令的列錶。",
+        "panel":"生成帶有下拉菜單或按鈕的消息（用於工單創建）。",
+        "panelId":"您想要生成的麵闆的標識符。",
+        "panelAutoUpdate":"您希望此麵闆在編輯時自動更新嗎？",
+        "ticket":"立即創建一個工單。",
+        "ticketId":"您想要創建的工單的標識符。",
+        "close":"關閉一個工單。",
+        "delete":"刪除一個工單。",
+        "deleteNoTranscript":"刪除此工單而不創建記錄。",
+        "reopen":"重新開啟一個工單。",
+        "claim":"認領一個工單。",
+        "claimUser":"將此工單認領給其他人而不是您自己。",
+        "unclaim":"取消認領一個工單。",
+        "pin":"置頂一個工單。",
+        "unpin":"取消置頂一個工單。",
+        
+        "move":"移動一個工單。",
+        "moveId":"您想要移動到的選項的標識符。",
+        "rename":"重命名一個工單。",
+        "renameName":"此工單的新名稱。",
+        "add":"將用戶添加到工單。",
+        "addUser":"要添加的用戶。",
+        "remove":"從工單中移除用戶。",
+        "removeUser":"要移除的用戶。",
+        
+        "blacklist":"管理工單黑名單。",
+        "blacklistView":"檢視當前黑名單的列錶。",
+        "blacklistAdd":"將用戶添加到黑名單。",
+        "blacklistRemove":"從黑名單中移除用戶。",
+        "blacklistGet":"獲取被拉黑用戶的詳細信息。",
+        "blacklistGetUser":"要獲取詳細信息的用戶。",
+        "stats":"檢視機器人、成員或工單的統計信息。",
+        "statsReset":"重置機器人的所有統計信息（並從零開始計數）。",
+        "statsGlobal":"檢視全局統計信息。",
+        "statsUser":"檢視服務器中用戶的統計信息。",
+        "statsUserUser":"要檢視的用戶。",
+        "statsTicket":"檢視服務器中工單的統計信息。",
+        "statsTicketTicket":"要檢視的工單。",
+        
+        "clear":"同時刪除多個工單。",
+        "clearFilter":"清除工單的篩選條件。",
+        "clearFilters":{
+            "all":"全部",
+            "open":"開啟",
+            "close":"關閉",
+            "claim":"已認領",
+            "unclaim":"未認領",
+            "pin":"已置頂",
+            "unpin":"未置頂",
+            "autoclose":"自動關閉"
+        },
+        
+        "autoclose":"管理工單中的自動關閉。",
+        "autocloseDisable":"禁用此工單的自動關閉。",
+        "autocloseEnable":"啟用此工單的自動關閉。",
+        "autocloseEnableTime":"工單需要多少小時不活動才能自動關閉。",
+        "autodelete":"管理工單中的自動刪除。",
+        "autodeleteDisable":"禁用此工單的自動刪除。",
+        "autodeleteEnable":"啟用此工單的自動刪除。",
+        "autodeleteEnableTime":"工單需要多少天不活動才能自動刪除。",
+        
+        "topic":"管理工單頻道的主題。",
+        "topicSet":"設定工單頻道的主題。",
+        "topicValue":"頻道的新主題。",
+        "topicList":"獲取所有工單及其主題和統計信息的列錶。",
+        "priority":"管理工單的優先級。",
+        "prioritySet":"設定工單的優先級。",
+        "priorityValue":"頻道的優先級。",
+        "priorityGet":"獲取工單的優先級。",
+        "priorityList":"獲取所有工單的優先級狀態列錶。",
+        "transfer":"將工單所有權從一位用戶轉移至另一位用戶。",
+        "transferUser":"要轉移給的用戶。"
+    },
+    "helpMenu":{
+        "help":"獲取所有可用命令的列錶。",
+        "ticket":"立即創建一個工單。",
+        "close":"關閉一個工單，這將禁用此頻道的寫入權限。",
+        "delete":"刪除一個工單，啟用時會創建記錄。",
+        "reopen":"重新開啟一個工單，這將重新啟用此頻道的寫入權限。",
+        "pin":"置頂一個工單。這將把工單移動到頂部，並在名稱前添加'📌'錶情符號。",
+        "unpin":"取消置頂一個工單。工單將保持當前位置，但會移除'📌'錶情符號。",
+        "move":"移動一個工單。這將更改此工單的類型。",
+        "rename":"重命名一個工單。這將更改此工單的頻道名稱。",
+        "claim":"認領一個工單。通過此操作，您可以告知團隊您正在處理此工單。",
+        "unclaim":"取消認領一個工單。通過此操作，您可以告知團隊此工單已空閒。",
+        "add":"將用戶添加到工單。這將允許用戶在此工單中讀取和寫入。",
+        "remove":"從工單中移除用戶。這將移除用戶在此工單中讀取和寫入的權限。",
+        "panel":"生成帶有下拉菜單或按鈕的消息（用於工單創建）。",
+        "blacklistView":"檢視當前黑名單的列錶。",
+        "blacklistAdd":"將用戶添加到黑名單。",
+        "blacklistRemove":"從黑名單中移除用戶。",
+        "blacklistGet":"獲取被拉黑用戶的詳細信息。",
+        "statsGlobal":"檢視全局統計信息。",
+        "statsTicket":"檢視服務器中工單的統計信息。",
+        "statsUser":"檢視服務器中用戶的統計信息。",
+        "statsReset":"重置機器人的所有統計信息（並從零開始計數）。",
+        "autocloseDisable":"禁用此工單的自動關閉。",
+        "autocloseEnable":"啟用此工單的自動關閉。",
+        "autodeleteDisable":"禁用此工單的自動刪除。",
+        "autodeleteEnable":"啟用此工單的自動刪除。",
+        "categories":{
+            "general":"通用命令",
+            "basicTicket":"基礎工單命令",
+            "advancedTicket":"高級工單命令",
+            "userTicket":"用戶工單命令",
+            "admin":"管理員命令",
+            "advanced":"高級命令",
+            "extra":"額外命令"
+        }
+    },
+    "stats":{
+        "scopes":{
+            "global":"全局統計",
+            "system":"係統統計",
+            "user":"用戶統計",
+            "ticket":"工單統計",
+            "participants":"參與者",
+            "messages":"消息"
+        },
+        "properties":{
+            "ticketsCreated":"工單已創建",
+            "ticketsClosed":"工單已關閉",
+            "ticketsDeleted":"工單已刪除",
+            "ticketsReopened":"工單已重新開啟",
+            "ticketsAutoclosed":"工單已自動關閉",
+            "ticketsClaimed":"工單已認領",
+            "ticketsPinned":"工單已置頂",
+            "ticketsMoved":"工單已移動",
+            "usersBlacklisted":"用戶已拉黑",
+            "transcriptsCreated":"記錄已創建",
+            "ticketsAutodeleted":"自動刪除的工單",
+            "ticketsTransferred":"已轉移的工單",
+            "ticketVolume":"工單量",
+            "averageTickets":"平均工單數/用戶",
+            "currentTickets":"當前工單",
+            "age":"工單時長",
+            "responseTime":"回響時間",
+            "resolutionTime":"解決時間",
+            "createdOn":"創建於",
+            "createdBy":"創建者",
+            "closedOn":"關閉於",
+            "closedBy":"關閉者",
+            "claimedOn":"認領於",
+            "claimedBy":"認領者",
+            "pinnedOn":"固定於",
+            "pinnedBy":"固定者",
+            "deletedOn":"刪除於",
+            "deletedBy":"刪除者"
+        },
+        "roles":{
+            "developer":"開發者",
+            "serverOwner":"服務器所有者",
+            "serverAdmin":"服務器管理員",
+            "moderator":"管理團隊",
+            "support":"支援團隊",
+            "member":"成員"
+        }
+    },
+    "panel":{
+        "selectTicket":"選擇您的工單",
+        "selectRole":"選擇您的角色",
+        "selectOption":"選擇您的選項"
+    },
+    "priorities":{
+        "urgent":"緊急",
+        "veryHigh":"非常高",
+        "high":"高",
+        "normal":"普通",
+        "low":"低",
+        "veryLow":"非常低",
+        "none":"無"
+    }
+}

languages/turkish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["palestinian"],
         "lastedited":"16/02/2026",
         "language":"Turkish",

languages/ukrainian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["Anderskiy"],
         "lastedited":"16/02/2026",
         "language":"Ukrainian",

languages/vietnamese.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.1.3",
+        "otversion":"v4.2.0",
         "translators":["ngocdiep2006"],
         "lastedited":"16/02/2026",
         "language":"Vietnamese",

package.json

@@ -1,7 +1,7 @@
 {
     "name": "open-ticket",
     "author": "DJdj Development",
-    "version": "4.1.3",
+    "version": "4.2.0",
     "description": "The most advanced open-source discord ticket bot with HTML transcripts, plugins, questions, claiming, pinning & more! Using discord.js v14 & JSON database! ",
     "keywords": [
         "ticket-bot",
@@ -19,20 +19,22 @@
         "test": "node index.js --dev-config --dev-database --soft-plugins",
         "testsetup": "node index.js --cli --dev-config --dev-database --soft-plugins",
         "testnc": "node index.js --no-compile --dev-config --dev-database --soft-plugins",
-        "docs": "npx typedoc --options .docs/typedoc-config.json && node .docs/createDocs.js",
+        "tools:mergelang": "bun run .tools/mergeTranslations.js",
-        "mergelang": "node .docs/mergeTranslations.js"
+        "tools:sponsors": "bun run .tools/createSponsors.ts",
+        "tools:contributors": "bun run .tools/createContributors.ts"
     },
-    "type": "commonjs",
+    "type": "module",
     "license": "GPL-3.0-only",
     "dependencies": {
-        "@discordjs/rest": "^2.6.0",
+        "@discordjs/rest": "^2.6.1",
+        "@open-discord-bots/framework": "^0.5.2",
         "@types/node": "^22.5.0",
         "@types/terminal-kit": "^2.5.7",
         "ansis": "^4.2.0",
-        "discord.js": "^14.24.2",
+        "discord.js": "^14.26.4",
-        "formatted-json-stringify": "^1.2.1",
+        "formatted-json-stringify": "^1.3.2",
         "terminal-kit": "^3.1.2",
-        "typescript": "^5.9.3"
+        "typescript": "^6.0.3"
     },
     "repository": {
         "type": "git",
@@ -45,7 +47,7 @@
     "homepage": "https://openticket.dj-dj.be",
     "imports": {
         "#opendiscord": "./dist/src/index.js",
-        "#opendiscord-types": "./dist/src/core/api/api.js"
+        "#opendiscord-types": "./dist/src/core/api.js"
     },
     "funding": {
         "type": "individual",

plugins/example-plugin/index.ts

@@ -6,15 +6,15 @@ import * as discord from "discord.js"
 //// Enable it in the plugin.json file!  ////
 /////////////////////////////////////////////
 
-if (utilities.project != "openticket") throw new api.ODPluginError("This plugin only works in Open Ticket!")
+if (opendiscord.project != "openticket") throw new api.ODPluginError("This plugin only works in Open Ticket!")
 
 //Add Typescript autocomplete support for plugin data. (!!!OPTIONAL!!!)
 declare module "#opendiscord-types" {
-    export interface ODPluginManagerIds_Default {
+    export interface ODPluginManagerIdMappings {
         "example-plugin":api.ODPlugin
     }
-    export interface ODConfigManagerIds_Default {
+    export interface ODConfigManagerIdMappings {
-        "example-plugin:config":api.ODJsonConfig
+        "example-plugin:config":api.ODJsonConfig<{testVariable1:boolean,testVariable2:number,testVariable3:string}>
     }
 }
 
@@ -30,7 +30,7 @@ opendiscord.events.get("onConfigLoad").listen((configManager) => {
     //Let's also log it to the console to let us know it worked!
     const ourConfig = configManager.get("example-plugin:config")
     opendiscord.log("The example config loaded successfully!","plugin",[
-        {key:"var-1",value:ourConfig.data.testVariable1},
+        {key:"var-1",value:ourConfig.data.testVariable1.toString()},
         {key:"var-2",value:ourConfig.data.testVariable2.toString()},
         {key:"var-3",value:ourConfig.data.testVariable3.toString()}
     ])

src/actions/addTicketUser.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //TICKET ADD USER SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:add-ticket-user"))
     opendiscord.actions.get("opendiscord:add-ticket-user").workers.add([
-        new api.ODWorker("opendiscord:add-ticket-user",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:add-ticket-user",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to add user to ticket! Open Ticket doesn't support threads!")
 
@@ -34,44 +34,31 @@ export const registerActions = async () => {
                 opendiscord.log("Failed to add channel permission overwrites on add-ticket-user","error")
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket user adding!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value,hidden:true}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:add-message").build(source,{guild,channel,user,ticket,reason,data})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:add-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketUserAdded").emit([ticket,user,data,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.adding.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.adding.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.adding.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
+            if (creator && generalConfig.data.logs.logMessages.adding.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,data} = params
 
             opendiscord.log(user.displayName+" added "+data.displayName+" to a ticket!","info",[
@@ -80,7 +67,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/calculateTicketCategory.ts

@@ -0,0 +1,129 @@
+///////////////////////////////////////
+//CALCULATE TICKET CATEGORY SYSTEM
+///////////////////////////////////////
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
+import * as discord from "discord.js"
+
+const generalConfig = opendiscord.configs.get("opendiscord:general")
+
+export async function registerActions(){
+    opendiscord.actions.add(new api.ODAction("opendiscord:calculate-ticket-category"))
+    opendiscord.actions.get("opendiscord:calculate-ticket-category").workers.add([
+        new api.ODWorker("opendiscord:default-category",2,async (instance,params,origin,cancel) => {
+            //handle default category
+            const {guild,user,channel,option,ticket,currentCategoryId} = params
+            
+            const defaultCategoryId = option.get("opendiscord:channel-category").value
+            if (!defaultCategoryId){
+                //default category is disabled
+                instance.newCategoryId = null
+                instance.newCategoryMode = null
+                instance.newCategory = null
+                instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
+            }else{
+                const defaultCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,defaultCategoryId)
+                if (defaultCategory){
+                    //default category is enabled
+                    instance.newCategoryId = defaultCategoryId
+                    instance.newCategoryMode = "default"
+                    instance.newCategory = defaultCategory
+                    instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
+                }else{
+                    //default category is not found (do not switch categories)
+                    opendiscord.log("Unable to find ticket category '"+defaultCategoryId+"' #1","error",[
+                        {key:"categoryid",value:defaultCategoryId},
+                        {key:"type",value:"default"}
+                    ])
+                    instance.newCategoryId = null
+                    instance.newCategoryMode = null
+                    instance.newCategory = null
+                    instance.shouldChangeCategory = false
+                }
+            }
+        }),
+        new api.ODWorker("opendiscord:close-category",1,async (instance,params,origin,cancel) => {
+            //handle close category
+            const {guild,user,channel,option,ticket,currentCategoryId} = params
+            if (!ticket) return
+            if (!ticket.get("opendiscord:closed").value) return
+            if (!generalConfig.data.ticketSystem.closedCategory.enabled) return
+
+            const closeCategoryId = generalConfig.data.ticketSystem.closedCategory.categoryId
+            if (!closeCategoryId) return
+            const closeCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,closeCategoryId)
+            if (closeCategory){
+                //close category is enabled
+                instance.newCategoryId = closeCategoryId
+                instance.newCategoryMode = "close"
+                instance.newCategory = closeCategory
+                instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
+            }else{
+                //close category is not found (do not switch categories)
+                opendiscord.log("Unable to find ticket category '"+closeCategoryId+"' #2","error",[
+                    {key:"categoryid",value:closeCategoryId},
+                    {key:"type",value:"close"}
+                ])
+                instance.newCategoryId = null
+                instance.newCategoryMode = null
+                instance.newCategory = null
+                instance.shouldChangeCategory = false
+            }
+        }),
+        new api.ODWorker("opendiscord:claim-category",0,async (instance,params,origin,cancel) => {
+            //handle claim category
+            const {guild,user,channel,option,ticket,currentCategoryId} = params
+            if (!ticket) return
+            if (!ticket.get("opendiscord:claimed").value) return
+
+            const claimedCategoryIds = generalConfig.data.ticketSystem.claimedCategories
+            const claimCategoryId = claimedCategoryIds.find((c) => c.user == user.id)?.category
+            if (!claimCategoryId) return
+            const claimCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,claimCategoryId)
+            if (claimCategory){
+                //claim category is enabled
+                instance.newCategoryId = claimCategoryId
+                instance.newCategoryMode = "claim"
+                instance.newCategory = claimCategory
+                instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
+            }else{
+                //claim category is not found (do not switch categories)
+                opendiscord.log("Unable to find ticket category '"+claimCategoryId+"' #3","error",[
+                    {key:"categoryid",value:claimCategoryId},
+                    {key:"type",value:"claim"}
+                ])
+                instance.newCategoryId = null
+                instance.newCategoryMode = null
+                instance.newCategory = null
+                instance.shouldChangeCategory = false
+            }
+        }),
+        new api.ODWorker("opendiscord:backup-category",-100,async (instance,params,origin,cancel) => {
+            //handle backup category
+            const {guild,user,channel,option,ticket,currentCategoryId} = params
+            if (!instance.newCategory || !instance.newCategoryId || !instance.shouldChangeCategory) return
+            if (instance.newCategory.children.cache.size < 50) return
+            if (!generalConfig.data.ticketSystem.backupCategory.enabled) return
+
+            const backupCategoryId = generalConfig.data.ticketSystem.backupCategory.categoryId
+            if (!backupCategoryId) return
+            const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,backupCategoryId)
+            if (backupCategory){
+                //backup category is enabled
+                instance.newCategoryId = backupCategoryId
+                instance.newCategoryMode = "backup"
+                instance.newCategory = backupCategory
+                instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
+            }else{
+                //backup category is not found (do not switch categories)
+                opendiscord.log("Unable to find ticket category '"+backupCategoryId+"' #4","error",[
+                    {key:"categoryid",value:backupCategoryId},
+                    {key:"type",value:"backup"}
+                ])
+                instance.newCategoryId = null
+                instance.newCategoryMode = null
+                instance.newCategory = null
+                instance.shouldChangeCategory = false
+            }
+        })
+    ])
+}

src/actions/calculateTicketName.ts

@@ -0,0 +1,31 @@
+///////////////////////////////////////
+//CALCULATE TICKET NAME SYSTEM
+///////////////////////////////////////
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
+import * as discord from "discord.js"
+
+const generalConfig = opendiscord.configs.get("opendiscord:general")
+
+export async function registerActions(){
+    opendiscord.actions.add(new api.ODAction("opendiscord:calculate-ticket-name"))
+    opendiscord.actions.get("opendiscord:calculate-ticket-name").workers.add([
+        new api.ODWorker("opendiscord:calculate-ticket-name",0,async (instance,params,origin,cancel) => {
+            const {guild,user,channel,option,ticket,currentChannelName} = params
+            
+            //calculate base channel name
+            const channelPrefix = option.get("opendiscord:channel-prefix").value
+            const channelSuffix = (ticket) ? ticket.get("opendiscord:channel-suffix").value : (await opendiscord.options.suffix.getSuffixFromOption(option,user,guild) ?? "unknown")
+            const channelRenamed = (ticket && ticket.exists("opendiscord:channel-renamed")) ? ticket.get("opendiscord:channel-renamed").value : null
+            const baseChannelName = (channelRenamed) ? channelRenamed : channelPrefix+channelSuffix
+
+            //calculate status emojis
+            const pinEmoji = (ticket && ticket.get("opendiscord:pinned").value) ? generalConfig.data.ticketSystem.pinEmoji : ""
+            const closeEmoji = (ticket && ticket.get("opendiscord:closed").value) ? generalConfig.data.ticketSystem.closeEmoji : ""
+            const priorityEmoji = (ticket) ? (opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? "") : ""
+
+            instance.newChannelName = pinEmoji+closeEmoji+priorityEmoji+baseChannelName
+            instance.newChannelSuffix = channelSuffix
+            instance.shouldChangeName = (instance.newChannelName !== currentChannelName)
+        })
+    ])
+}

src/actions/claimTicket.ts

@@ -1,15 +1,16 @@
 ///////////////////////////////////////
 //TICKET CLAIMING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:claim-ticket"))
     opendiscord.actions.get("opendiscord:claim-ticket").workers.add([
-        new api.ODWorker("opendiscord:claim-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:claim-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to claim ticket! Open Ticket doesn't support threads!")
 
@@ -22,67 +23,66 @@ export const registerActions = async () => {
             ticket.get("opendiscord:busy").value = true
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-claimed",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-claimed",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-claimed",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-claimed",user.id,1,"increase")
 
-            //update category
+            //calculate & update category
             if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
-                const rawClaimCategory = ticket.option.get("opendiscord:channel-categories-claimed").value.find((c) => c.user == user.id)
+                const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("claim-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
-                const claimCategory = (rawClaimCategory) ? rawClaimCategory.category : null
+                if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
-                if (claimCategory){
+                    const originalCategoryName = channel.parent?.name ?? "<unknown>"
+                    const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
                     try{
-                        channel.setParent(claimCategory,{lockPermissions:false})
+                        await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
-                        ticket.get("opendiscord:category-mode").value = "claimed"
+                            process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
-                        ticket.get("opendiscord:category").value = claimCategory
+                        })
-                    }catch(e){
+                        ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
-                        opendiscord.log("Unable to move ticket to 'claimed category'!","error",[
+                        ticket.get("opendiscord:category").value = categoryResult.newCategoryId
+                    }catch(err){
+                        const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-claim",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
+                        setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                        opendiscord.log("Unable to move ticket to claimed category.","error",[
                             {key:"channel",value:"#"+channel.name},
                             {key:"channelid",value:channel.id,hidden:true},
-                            {key:"categoryid",value:claimCategory}
+                            {key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
                         ])
-                        opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
                     }
                 }
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket claiming!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage){
+                const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build(origin,{guild,channel,user,ticket,reason})).message)
+                if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
+                    messageType:"claim-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id,
+                    messageReason:reason
+                },false)
+            }
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketClaimed").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.claiming.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.claiming.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" claimed a ticket!","info",[
@@ -91,7 +91,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
@@ -100,183 +100,3 @@ export const registerActions = async () => {
         params.ticket.get("opendiscord:busy").value = false
     })
 }
-
-export const registerVerifyBars = async () => {
-    //CLAIM TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:claim-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:claim-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.claim
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:claim-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when already claimed
-            if (ticket.get("opendiscord:claimed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.claim"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start claiming ticket
-            if (params.data == "reason"){
-                //claim with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:claim-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //claim without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:claim-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:claim-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //CLAIM TICKET UNCLAIM MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:claim-ticket-unclaim-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-unclaim-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:claim-ticket-unclaim-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.claim
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:claim-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when already claimed
-            if (ticket.get("opendiscord:claimed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.claim"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start claiming ticket
-            if (params.data == "reason"){
-                //claim with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:claim-ticket-reason").build("unclaim-message",{guild,channel,user,ticket}))
-            }else{
-                //claim without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:claim-ticket").run("unclaim-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build("unclaim-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:claim-ticket-unclaim-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-unclaim-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-}

src/actions/clearTickets.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //CLEAR TICKETS SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:clear-tickets"))
     opendiscord.actions.get("opendiscord:clear-tickets").workers.add([
-        new api.ODWorker("opendiscord:clear-tickets",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:clear-tickets",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,filter,list} = params
             
             await opendiscord.events.get("onTicketsClear").emit([list,user,channel,filter])
@@ -43,21 +43,21 @@ export const registerActions = async () => {
             instance.list = nameList
             await opendiscord.events.get("afterTicketsCleared").emit([list,user,channel,filter])
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,filter,list} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.deleting.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.deleting.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:clear-logs").build(source,{guild,channel,user,filter,list:instance.list ?? []}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:clear-logs").build(origin,{guild,channel,user,filter,list:instance.list ?? []}))
             }
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,user,filter,list} = params
             opendiscord.log(user.displayName+" cleared "+list.length+" tickets!","info",[
                 {key:"user",value:user.username},
                 {key:"userid",value:user.id,hidden:true},
-                {key:"method",value:source},
+                {key:"method",value:origin},
                 {key:"filter",value:filter}
             ])
         })

src/actions/closeTicket.ts

@@ -1,16 +1,17 @@
 ///////////////////////////////////////
 //TICKET CLOSING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 const lang = opendiscord.languages
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:close-ticket"))
     opendiscord.actions.get("opendiscord:close-ticket").workers.add([
-        new api.ODWorker("opendiscord:close-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:close-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to close ticket! Open Ticket doesn't support threads!")
 
@@ -25,33 +26,57 @@ export const registerActions = async () => {
             ticket.get("opendiscord:reopened-by").value = null
             ticket.get("opendiscord:reopened-on").value = null
 
-            if (source == "autoclose") ticket.get("opendiscord:autoclosed").value = true
+            if (origin == "autoclose") ticket.get("opendiscord:autoclosed").value = true
             ticket.get("opendiscord:open").value = false
             ticket.get("opendiscord:busy").value = true
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-closed",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-closed",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-closed",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-closed",user.id,1,"increase")
 
-            //update category
+            //calculate & update category
             if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
-                const closeCategory = ticket.option.get("opendiscord:channel-category-closed").value
+                const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("close-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
-                if (closeCategory !== ""){
+                if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
+                    const originalCategoryName = channel.parent?.name ?? "<unknown>"
+                    const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
                     try{
-                        channel.setParent(closeCategory,{lockPermissions:false})
+                        await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
-                        ticket.get("opendiscord:category-mode").value = "closed"
+                            process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
-                        ticket.get("opendiscord:category").value = closeCategory
+                        })
-                    }catch(e){
+                        ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
-                        opendiscord.log("Unable to move ticket to 'closed category'!","error",[
+                        ticket.get("opendiscord:category").value = categoryResult.newCategoryId
+                    }catch(err){
+                        const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-close",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
+                        setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                        opendiscord.log("Unable to move ticket to closed category.","error",[
                             {key:"channel",value:"#"+channel.name},
                             {key:"channelid",value:channel.id,hidden:true},
-                            {key:"categoryid",value:closeCategory}
+                            {key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
                         ])
-                        opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
                     }
                 }
             }
 
+            //calculate channel name
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("close-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
+                const originalName = channel.name
+                const newName = channelNameResult.newChannelName
+                try{
+                    await utilities.timedAwait(channel.setName(newName),2500,(err) => {
+                        opendiscord.log("Failed to rename channel on ticket close","error")
+                    })
+                }catch(err){
+                    opendiscord.log("Unable to rename channel while closing ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-close",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
+            }
+
             //update permissions (non-staff => readonly)
             const permissions: discord.OverwriteResolvable[] = [{
                 type:discord.OverwriteType.Role,
@@ -93,7 +118,7 @@ export const registerActions = async () => {
             ticket.get("opendiscord:participants").value.forEach((participant) => {
                 //all participants that aren't roles/admins => readonly (OR non-viewable when enabled)
                 if (participant.type == "user"){
-                    if (generalConfig.data.system.removeParticipantsOnClose) permissions.push({
+                    if (generalConfig.data.ticketSystem.removeParticipantsOnClose) permissions.push({
                         type:discord.OverwriteType.Member,
                         id:participant.id,
                         allow:[],
@@ -109,44 +134,39 @@ export const registerActions = async () => {
             })
             channel.permissionOverwrites.set(permissions)
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket closing!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:close-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage){
+                const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:close-message").build(origin,{guild,channel,user,ticket,reason})).message)
+                if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
+                    messageType:"close-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id,
+                    messageReason:reason
+                },false)
+            }
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketClosed").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.closing.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.closing.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.closing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.closing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" closed a ticket!","info",[
@@ -155,7 +175,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
@@ -164,171 +184,3 @@ export const registerActions = async () => {
         params.ticket.get("opendiscord:busy").value = false
     })
 }
-
-export const registerVerifyBars = async () => {
-    //CLOSE TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:close-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:close-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:close-ticket",0,async (instance,params,source,cancel) => {
-            const {user,member,channel,guild} = instance
-                                    
-            //check permissions
-            const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.close,"support",user,member,channel,guild)
-            if (!permsResult.hasPerms){
-                if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
-                return cancel()
-            }
-
-            //check is in guild/server
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-
-            //check if ticket exists
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when already closed
-            if (ticket.get("opendiscord:closed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:lang.getTranslation("errors.actionInvalid.close"),layout:"simple"}))
-                return cancel()
-            }
-
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when not allowed because of missing messages
-            if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
-                const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
-                if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-                if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-            }
-
-            //start closing ticket
-            if (params.data == "reason"){
-                //close with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:close-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //close without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:close-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:close-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //CLOSE TICKET REOPEN MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:close-ticket-reopen-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-reopen-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:close-ticket-reopen-message").success.add([
-        new api.ODWorker("opendiscord:close-ticket",0,async (instance,params,source,cancel) => {
-            const {user,member,channel,guild} = instance
-                                    
-            //check permissions
-            const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.close,"support",user,member,channel,guild)
-            if (!permsResult.hasPerms){
-                if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
-                return cancel()
-            }
-
-            //check is in guild/server
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-
-            //check if ticket exists
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when already closed
-            if (ticket.get("opendiscord:closed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:lang.getTranslation("errors.actionInvalid.close"),layout:"simple"}))
-                return cancel()
-            }
-
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when not allowed because of missing messages
-            if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
-                const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
-                if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-                if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-            }
-
-            //start closing ticket
-            if (params.data == "reason"){
-                //close with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:close-ticket-reason").build("reopen-message",{guild,channel,user,ticket}))
-            }else{
-                //close without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:close-ticket").run("reopen-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("reopen-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:close-ticket-reopen-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-reopen-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-}

src/actions/createTicket.ts

@@ -1,63 +1,36 @@
 ///////////////////////////////////////
 //TICKET CREATION SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 const lang = opendiscord.languages
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:create-ticket"))
     opendiscord.actions.get("opendiscord:create-ticket").workers.add([
-        new api.ODWorker("opendiscord:create-ticket",3,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:create-ticket",3,async (instance,params,origin,cancel) => {
             const {guild,user,answers,option} = params
 
             await opendiscord.events.get("onTicketCreate").emit([user])
             await opendiscord.events.get("onTicketChannelCreation").emit([option,user])
 
             //get channel properties
-            const channelPrefix = option.get("opendiscord:channel-prefix").value
-            const channelCategory = option.get("opendiscord:channel-category").value
-            const channelBackupCategory = option.get("opendiscord:channel-category-backup").value
             const channelTopicText = option.get("opendiscord:channel-topic").value
-            const channelSuffix = await opendiscord.options.suffix.getSuffixFromOption(option,user,guild)
-            const channelName = channelPrefix+channelSuffix
 
-            //handle category
+            //calculate channel name
-            let category: string|null = null
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("create-ticket",{guild,user,option,channel:null,ticket:null,currentChannelName:null})
-            let categoryMode: "backup"|"normal"|null = null
+            if (!channelNameResult) return opendiscord.log("Ticket Creation Error: Unable to calculate ticket name.","error")
-            if (channelCategory != ""){
+            const channelName = (channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined") ? channelNameResult.newChannelName : "ot-unnamed-ticket"
-                //category enabled
+            const channelSuffix = (typeof channelNameResult.newChannelSuffix !== "undefined") ? channelNameResult.newChannelSuffix : "unknown"
-                const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
+            
-                if (!normalCategory){
+            //calculate category
-                    //default category was not found
+            const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("create-ticket",{guild,user,option,channel:null,ticket:null,currentCategoryId:null})
-                    opendiscord.log("Ticket Creation Error: Unable to find category! #1","error",[
+            if (!categoryResult) return opendiscord.log("Ticket Creation Error: Unable to calculate ticket category.","error")
-                        {key:"categoryid",value:channelCategory},
+            const ticketCategoryId = (categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined") ? categoryResult.newCategoryId : undefined
-                        {key:"backup",value:"false"}
+            const ticketCategoryMode = (categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryMode !== "undefined") ? categoryResult.newCategoryMode : undefined
-                    ])
-                }else{
-                    //default category was found
-                    if (normalCategory.children.cache.size >= 50 && channelBackupCategory != ""){
-                        //use backup category
-                        const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
-                        if (!backupCategory){
-                            //default category was not found
-                            opendiscord.log("Ticket Creation Error: Unable to find category! #2","error",[
-                                {key:"categoryid",value:channelBackupCategory},
-                                {key:"backup",value:"true"}
-                            ])
-                        }else{
-                            category = backupCategory.id
-                            categoryMode = "backup"
-                        }
-                    }else{
-                        //use default category
-                        category = normalCategory.id
-                        categoryMode = "normal"
-                    }
-                }
-            }
 
             //handle permissions
             const permissions: discord.OverwriteResolvable[] = [{
@@ -118,15 +91,15 @@ export const registerActions = async () => {
             
             //handle channel topic
             const channelTopics: string[] = []
-            if (generalConfig.data.system.channelTopic.showOptionName) channelTopics.push(option.get("opendiscord:name").value)
+            if (generalConfig.data.ticketSystem.channelTopic.showOptionName) channelTopics.push(option.get("opendiscord:name").value)
-            if (generalConfig.data.system.channelTopic.showOptionDescription) channelTopics.push(option.get("opendiscord:description").value)
+            if (generalConfig.data.ticketSystem.channelTopic.showOptionDescription) channelTopics.push(option.get("opendiscord:description").value)
-            if (generalConfig.data.system.channelTopic.showOptionTopic) channelTopics.push(channelTopicText)
+            if (generalConfig.data.ticketSystem.channelTopic.showOptionTopic) channelTopics.push(channelTopicText)
-            if (generalConfig.data.system.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.get("opendiscord:none").renderDisplayName())
+            if (generalConfig.data.ticketSystem.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.get("opendiscord:none").renderDisplayName())
-            if (generalConfig.data.system.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+lang.getTranslation("params.uppercase.open"))
+            if (generalConfig.data.ticketSystem.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+lang.getTranslation("params.uppercase.open"))
-            if (generalConfig.data.system.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+lang.getTranslation("params.uppercase.noone"))
+            if (generalConfig.data.ticketSystem.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+lang.getTranslation("params.uppercase.noone"))
-            if (generalConfig.data.system.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+lang.getTranslation("params.uppercase.no"))
+            if (generalConfig.data.ticketSystem.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+lang.getTranslation("params.uppercase.no"))
-            if (generalConfig.data.system.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(user.id))
+            if (generalConfig.data.ticketSystem.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(user.id))
-            if (generalConfig.data.system.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+participants.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
+            if (generalConfig.data.ticketSystem.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+participants.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
 
             //create channel
             const channel = await guild.channels.create({
@@ -134,7 +107,7 @@ export const registerActions = async () => {
                 name:channelName,
                 nsfw:false,
                 topic:(channelTopics.length > 0) ? channelTopics.join(" • ") : undefined,
-                parent:category,
+                parent:ticketCategoryId,
                 reason:"Ticket Created By "+user.displayName,
                 permissionOverwrites:permissions,
                 rateLimitPerUser:slowMode
@@ -148,6 +121,7 @@ export const registerActions = async () => {
                 new api.ODTicketData("opendiscord:ticket-message",null),
                 new api.ODTicketData("opendiscord:participants",participants),
                 new api.ODTicketData("opendiscord:channel-suffix",channelSuffix),
+                new api.ODTicketData("opendiscord:channel-renamed",null),
                 new api.ODTicketData("opendiscord:previous-creators",[]),
                 
                 new api.ODTicketData("opendiscord:open",true),
@@ -167,8 +141,8 @@ export const registerActions = async () => {
                 new api.ODTicketData("opendiscord:pinned-on",null),
                 new api.ODTicketData("opendiscord:for-deletion",false),
 
-                new api.ODTicketData("opendiscord:category",category),
+                new api.ODTicketData("opendiscord:category",ticketCategoryId ?? null),
-                new api.ODTicketData("opendiscord:category-mode",categoryMode),
+                new api.ODTicketData("opendiscord:category-mode",ticketCategoryMode ?? null),
 
                 new api.ODTicketData("opendiscord:autoclose-enabled",option.get("opendiscord:autoclose-enable-hours").value),
                 new api.ODTicketData("opendiscord:autoclose-hours",(option.get("opendiscord:autoclose-enable-hours").value ? option.get("opendiscord:autoclose-hours").value : 0)),
@@ -184,8 +158,8 @@ export const registerActions = async () => {
             ])
 
             //manage stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-created",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-created",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-created",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-created",user.id,1,"increase")
 
             //manage bot permissions
             await opendiscord.events.get("onTicketPermissionsCreated").emit([option,opendiscord.permissions,channel,user])
@@ -197,7 +171,7 @@ export const registerActions = async () => {
             instance.ticket = ticket
             opendiscord.tickets.add(ticket)
         }),
-        new api.ODWorker("opendiscord:send-ticket-message",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:send-ticket-message",2,async (instance,params,origin,cancel) => {
             const {guild,user,answers,option} = params
             const {ticket,channel} = instance
 
@@ -207,17 +181,23 @@ export const registerActions = async () => {
             //check if ticket message is enabled
             if (!option.get("opendiscord:ticket-message-enabled").value) return
             try {
-                const msg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build(source,{guild,channel,user,ticket})).message)
+                const ticketMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build(origin,{guild,channel,user,ticket})).message)
                 
-                ticket.get("opendiscord:ticket-message").value = msg.id
+                if (ticketMsg) await interactiveMsgState.setMsgState({channel,message:ticketMsg},{
+                    messageType:"ticket-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id
+                },false)
+
+                ticket.get("opendiscord:ticket-message").value = ticketMsg.id
 
                 //pin ticket message (if required)
-                if (generalConfig.data.system.pinFirstTicketMessage && msg.pinnable) await msg.pin("Ticket Message")
+                if (generalConfig.data.ticketSystem.pinFirstTicketMessage && ticketMsg.pinnable) await ticketMsg.pin("Ticket Message")
                 
                 //manage stats
-                await opendiscord.stats.get("opendiscord:ticket").setStat("opendiscord:messages-sent",ticket.id.value,1,"increase")
+                await opendiscord.statistics.get("opendiscord:ticket").setStat("opendiscord:messages-sent",ticket.id.value,1,"increase")
                 
-                await opendiscord.events.get("afterTicketMainMessageCreated").emit([ticket,msg,channel,user])
+                await opendiscord.events.get("afterTicketMainMessageCreated").emit([ticket,ticketMsg,channel,user])
         }catch(err){
                 process.emit("uncaughtException",err)
                 //something went wrong while sending the ticket message
@@ -225,20 +205,22 @@ export const registerActions = async () => {
             }
             await opendiscord.events.get("afterTicketCreated").emit([ticket,user,channel])
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,user,answers,option} = params
             const {ticket,channel} = instance
 
+            if (!ticket || !channel) return opendiscord.log("Ticket Creation Error: Unable to send ticket message. Previous worker failed!","error")
+
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.creation.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.creation.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-logs").build(source,{guild,channel,user,ticket}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-logs").build(origin,{guild,channel,user,ticket}))
             }
 
             //to dm
-            if (generalConfig.data.system.messages.creation.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-dm").build(source,{guild,channel,user,ticket}))
+            if (generalConfig.data.logs.logMessages.creation.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-dm").build(origin,{guild,channel,user,ticket}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,user,answers,option} = params
             const {ticket,channel} = instance
 
@@ -249,7 +231,7 @@ export const registerActions = async () => {
                 {key:"userid",value:user.id,hidden:true},
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
-                {key:"method",value:source},
+                {key:"method",value:origin},
                 {key:"option",value:option.id.value}
             ])
         })

src/actions/createTicketPermissions.ts

@@ -1,13 +1,13 @@
 ///////////////////////////////////////
 //TICKET CREATION SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:create-ticket-permissions"))
     opendiscord.actions.get("opendiscord:create-ticket-permissions").workers.add([
-        new api.ODWorker("opendiscord:check-blacklist",4,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:check-blacklist",4,(instance,params,origin,cancel) => {
             if (!params.option.get("opendiscord:allow-blacklisted-users").value && opendiscord.blacklist.exists(params.user.id)){
                 instance.valid = false
                 instance.reason = "blacklist"
@@ -19,7 +19,7 @@ export const registerActions = async () => {
                 return cancel()
             }
         }),
-        new api.ODWorker("opendiscord:check-cooldown",3,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:check-cooldown",3,(instance,params,origin,cancel) => {
             const cooldown = opendiscord.cooldowns.get("opendiscord:option-cooldown_"+params.option.id.value)
             if (cooldown && cooldown instanceof api.ODTimeoutCooldown && cooldown.use(params.user.id)){
                 instance.valid = false
@@ -36,16 +36,16 @@ export const registerActions = async () => {
                 return cancel()
             }
         }),
-        new api.ODWorker("opendiscord:check-global-limits",2,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:check-global-limits",2,(instance,params,origin,cancel) => {
             const generalConfig = opendiscord.configs.get("opendiscord:general")
-            if (!generalConfig.data.system.limits.enabled) return
+            if (!generalConfig.data.ticketSystem.limits.enabled) return
 
             const allTickets = opendiscord.tickets.getAll()
             const globalTicketCount = allTickets.length
             const userTickets = opendiscord.tickets.getFiltered((ticket) => ticket.exists("opendiscord:opened-by") && (ticket.get("opendiscord:opened-by").value == params.user.id))
             const userTicketCount = userTickets.length
 
-            if (globalTicketCount >= generalConfig.data.system.limits.globalMaximum){
+            if (globalTicketCount >= generalConfig.data.ticketSystem.limits.globalMaximum){
                 instance.valid = false
                 instance.reason = "global-limit"
                 opendiscord.log(params.user.displayName+" tried to create a ticket but reached the limit!","info",[
@@ -55,7 +55,7 @@ export const registerActions = async () => {
                     {key:"limit",value:"global"}
                 ])
                 return cancel()
-            }else if (userTicketCount >= generalConfig.data.system.limits.userMaximum){
+            }else if (userTicketCount >= generalConfig.data.ticketSystem.limits.userMaximum){
                 instance.valid = false
                 instance.reason = "global-user-limit"
                 opendiscord.log(params.user.displayName+" tried to create a ticket, but reached the limit!","info",[
@@ -67,7 +67,7 @@ export const registerActions = async () => {
                 return cancel()
             }
         }),
-        new api.ODWorker("opendiscord:check-option-limits",1,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:check-option-limits",1,(instance,params,origin,cancel) => {
             if (!params.option.exists("opendiscord:limits-enabled") || !params.option.get("opendiscord:limits-enabled").value) return
 
             const allTickets = opendiscord.tickets.getFiltered((ticket) => ticket.option.id.value == params.option.id.value)
@@ -97,7 +97,7 @@ export const registerActions = async () => {
                 return cancel()
             }
         }),
-        new api.ODWorker("opendiscord:valid",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:valid",0,(instance,params,origin,cancel) => {
             instance.valid = true
             instance.reason = null
             cancel()

src/actions/createTranscript.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //TRANSCRIPT CREATION SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const transcriptConfig = opendiscord.configs.get("opendiscord:transcripts")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:create-transcript"))
     opendiscord.actions.get("opendiscord:create-transcript").workers.add([
-        new api.ODWorker("opendiscord:select-compiler",4,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:select-compiler",4,async (instance,params,origin,cancel) => {
             const {channel,user,ticket} = params
             if (channel.type != discord.ChannelType.GuildText) return cancel()
             if (!transcriptConfig.data.general.enabled) return cancel()
@@ -29,10 +29,15 @@ export const registerActions = async () => {
             if (transcriptConfig.data.general.mode == "text") instance.compiler = opendiscord.transcripts.get("opendiscord:text-compiler")
             else if (transcriptConfig.data.general.mode == "html") instance.compiler = opendiscord.transcripts.get("opendiscord:html-compiler")
         }),
-        new api.ODWorker("opendiscord:init-transcript",3,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:init-transcript",3,async (instance,params,origin,cancel) => {
             const {channel,user,ticket} = params
             if (channel.type != discord.ChannelType.GuildText) return cancel()
             if (!transcriptConfig.data.general.enabled) return cancel()
+            if (!instance.compiler){
+                instance.success = false
+                cancel()
+                throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:init-transcript) => Instance is missing transcript compiler!")
+            }
             
             //run transcript compiler init()
             await opendiscord.events.get("onTranscriptInit").emit([opendiscord.transcripts,ticket,channel,user])
@@ -63,7 +68,7 @@ export const registerActions = async () => {
             }
             await opendiscord.events.get("afterTranscriptInitiated").emit([opendiscord.transcripts,ticket,channel,user])
         }),
-        new api.ODWorker("opendiscord:compile-transcript",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:compile-transcript",2,async (instance,params,origin,cancel) => {
             const {channel,user,ticket} = params
             if (channel.type != discord.ChannelType.GuildText) return cancel()
             if (!instance.compiler){
@@ -71,6 +76,11 @@ export const registerActions = async () => {
                 cancel()
                 throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:compile-transcript) => Instance is missing transcript compiler!")
             }
+            if (typeof instance.initData == "undefined"){
+               instance.success = false
+                cancel()
+                throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:compile-transcript) => Instance is missing transcript initData!") 
+            }
 
             //run transcript compiler compile()
             await opendiscord.events.get("onTranscriptCompile").emit([opendiscord.transcripts,ticket,channel,user])
@@ -93,15 +103,31 @@ export const registerActions = async () => {
             }
             await opendiscord.events.get("afterTranscriptCompiled").emit([opendiscord.transcripts,ticket,channel,user])
         }),
-        new api.ODWorker("opendiscord:ready-transcript",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:ready-transcript",1,async (instance,params,origin,cancel) => {
+            if (!instance.compiler){
+                instance.success = false
+                cancel()
+                throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript compiler! (1)")
+            }
             if (!instance.result){
                 instance.success = false
                 cancel()
-                throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result!")
+                throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result! (1)")
             }
 
             //run transcript compiler ready()
             utilities.runAsync(async () => {
+                if (!instance.compiler){
+                    instance.success = false
+                    cancel()
+                    throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript compiler! (2)")
+                }
+                if (!instance.result){
+                    instance.success = false
+                    cancel()
+                    throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result! (2)")
+                }
+
                 await opendiscord.events.get("onTranscriptReady").emit([opendiscord.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
                 if (instance.compiler.ready){
                     try{
@@ -109,9 +135,9 @@ export const registerActions = async () => {
                         
                         //send channel message
                         if (transcriptConfig.data.general.enableChannel && channelMessage){
-                            if (instance.pendingMessage && instance.pendingMessage.message && instance.pendingMessage.success){
+                            if (instance.pendingMessage && instance.pendingMessage.success){
                                 //edit "pending" message to be the "ready" message
-                                instance.pendingMessage.message.edit(channelMessage.message)
+                                instance.pendingMessage.message.edit(utilities.getMessageFromBuildResult(channelMessage,"message"))
                             }else{
                                 //send ready message to channel
                                 const post = opendiscord.posts.get("opendiscord:transcripts")
@@ -149,11 +175,11 @@ export const registerActions = async () => {
             })
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:transcripts-created",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:transcripts-created",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:transcripts-created",params.user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:transcripts-created",params.user.id,1,"increase")
             await opendiscord.events.get("afterTranscriptCreated").emit([opendiscord.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {user,channel,ticket} = params
             opendiscord.log(user.displayName+" created a transcript!","info",[
                 {key:"user",value:user.username},
@@ -161,8 +187,8 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"option",value:ticket.option.id.value},
-                {key:"method",value:source,hidden:true},
+                {key:"method",value:origin,hidden:true},
-                {key:"compiler",value:instance.compiler.id.value},
+                {key:"compiler",value:instance.compiler?.id.value ?? "<unknown-compiler>"},
             ])
         })
     ])

src/actions/deleteTicket.ts

@@ -1,16 +1,16 @@
 ///////////////////////////////////////
 //TICKET DELETION SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 const lang = opendiscord.languages
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:delete-ticket"))
     opendiscord.actions.get("opendiscord:delete-ticket").workers.add([
-        new api.ODWorker("opendiscord:delete-ticket",3,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:delete-ticket",3,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to delete ticket! Open Ticket doesn't support threads!")
 
@@ -20,31 +20,18 @@ export const registerActions = async () => {
             ticket.get("opendiscord:for-deletion").value = true
             ticket.get("opendiscord:busy").value = true
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket deletion!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build(origin,{guild,channel,user,ticket,reason})).message)
         
             //create transcript
             if (!params.withoutTranscript){
-                const transcriptRes = await opendiscord.actions.get("opendiscord:create-transcript").run(source,{guild,channel,user,ticket})
+                const transcriptRes = await opendiscord.actions.get("opendiscord:create-transcript").run(origin,{guild,channel,user,ticket})
                 //transcript failure
                 if (typeof transcriptRes.success == "boolean" && !transcriptRes.success && transcriptRes.compiler){
                     const {compiler} = transcriptRes
-                    await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transcript-error").build(source,{guild,channel,user,ticket,compiler,reason:transcriptRes.errorReason ?? null})).message)
+                    await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transcript-error").build(origin,{guild,channel,user,ticket,compiler,reason:transcriptRes.errorReason ?? null})).message)
                         .catch((reason) => opendiscord.log("Unable to send transcript failure to ticket channel!","error",[{key:"id",value:channel.id}]))
                 
                     //undo deletion
@@ -59,8 +46,8 @@ export const registerActions = async () => {
             }
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-deleted",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-deleted",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-deleted",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-deleted",user.id,1,"increase")
 
             //delete ticket from manager
             opendiscord.tickets.remove(ticket.id)
@@ -68,21 +55,21 @@ export const registerActions = async () => {
             //delete permissions from manager
             await (await import("../data/framework/permissionLoader.js")).removeTicketPermissions(ticket)
         }),
-        new api.ODWorker("opendiscord:discord-logs",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",2,async (instance,params,origin,cancel) => {
             //logs before channel deletion => channel might still be used in log embeds
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.deleting.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.deleting.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.deleting.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.deleting.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:delete-channel",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:delete-channel",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             //delete channel & events
             await opendiscord.events.get("onTicketChannelDeletion").emit([ticket,channel,user])
@@ -94,7 +81,7 @@ export const registerActions = async () => {
 
             await opendiscord.events.get("afterTicketDeleted").emit([ticket,user,reason])
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" deleted a ticket!","info",[
@@ -103,7 +90,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source},
+                {key:"method",value:origin},
                 {key:"transcript",value:(!params.withoutTranscript).toString()},
             ])
         })
@@ -114,356 +101,3 @@ export const registerActions = async () => {
         params.ticket.get("opendiscord:for-deletion").value = false
     })
 }
-
-export const registerVerifyBars = async () => {
-    //DELETE TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:delete-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
-            const {user,member,channel,guild} = instance
-                        
-            //check permissions
-            const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
-            if (!permsResult.hasPerms){
-                if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
-                return cancel()
-            }
-
-            //don't allow deleteWithoutTranscript to non-global-admins when enabled
-            if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }
-            }
-
-            //check is in guild/server
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-
-            //check if ticket exists
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when not allowed because of missing messages
-            if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
-                const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
-                if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-                if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-            }
-
-            //start deleting ticket
-            if (params.data == "reason"){
-                //delete with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //delete without reason
-                await instance.defer("update",false)
-                //don't await DELETE action => else it will update the message after the channel has been deleted
-                opendiscord.actions.get("opendiscord:delete-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true,withoutTranscript:(params.data == "no-transcript")})
-                //update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
-                ticket.get("opendiscord:for-deletion").value = true
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:delete-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //DELETE TICKET CLOSE MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-close-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-close-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:delete-ticket-close-message").success.add([
-        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
-            const {user,member,channel,guild} = instance
-                        
-            //check permissions
-            const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
-            if (!permsResult.hasPerms){
-                if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
-                return cancel()
-            }
-
-            //don't allow deleteWithoutTranscript to non-global-admins when enabled
-            if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }
-            }
-
-            //check is in guild/server
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-
-            //check if ticket exists
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when not allowed because of missing messages
-            if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
-                const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
-                if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-                if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-            }
-
-            //start deleting ticket
-            if (params.data == "reason"){
-                //delete with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("close-message",{guild,channel,user,ticket}))
-            }else{
-                //delete without reason
-                await instance.defer("update",false)
-                //don't await DELETE action => else it will update the message after the channel has been deleted
-                opendiscord.actions.get("opendiscord:delete-ticket").run("close-message",{guild,channel,user,ticket,reason:null,sendMessage:false,withoutTranscript:(params.data == "no-transcript")})
-                //update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
-                ticket.get("opendiscord:for-deletion").value = true
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("close-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:delete-ticket-close-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-close-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-
-    //DELETE TICKET REOPEN MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-reopen-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-reopen-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:delete-ticket-reopen-message").success.add([
-        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
-            const {user,member,channel,guild} = instance
-                        
-            //check permissions
-            const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
-            if (!permsResult.hasPerms){
-                if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
-                return cancel()
-            }
-
-            //don't allow deleteWithoutTranscript to non-global-admins when enabled
-            if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }
-            }
-
-            //check is in guild/server
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-
-            //check if ticket exists
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not allowed because of missing messages
-            if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
-                const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
-                if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-                if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-            }
-
-            //start deleting ticket
-            if (params.data == "reason"){
-                //delete with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("reopen-message",{guild,channel,user,ticket}))
-            }else{
-                //delete without reason
-                await instance.defer("update",false)
-                //don't await DELETE action => else it will update the message after the channel has been deleted
-                opendiscord.actions.get("opendiscord:delete-ticket").run("reopen-message",{guild,channel,user,ticket,reason:null,sendMessage:false,withoutTranscript:(params.data == "no-transcript")})
-                //update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
-                ticket.get("opendiscord:for-deletion").value = true
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("reopen-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:delete-ticket-reopen-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-reopen-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-
-    //DELETE TICKET AUTOCLOSE MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-autoclose-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-autoclose-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:delete-ticket-autoclose-message").success.add([
-        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
-            const {user,member,channel,guild} = instance
-                        
-            //check permissions
-            const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
-            if (!permsResult.hasPerms){
-                if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
-                return cancel()
-            }
-
-            //don't allow deleteWithoutTranscript to non-global-admins when enabled
-            if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }
-            }
-
-            //check is in guild/server
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-
-            //check if ticket exists
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not allowed because of missing messages
-            if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
-                const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
-                if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-                if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
-                    return cancel()
-                }
-            }
-
-            //start deleting ticket
-            if (params.data == "reason"){
-                //delete with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("autoclose-message",{guild,channel,user,ticket}))
-            }else{
-                //delete without reason
-                await instance.defer("update",false)
-                //don't await DELETE action => else it will update the message after the channel has been deleted
-                opendiscord.actions.get("opendiscord:delete-ticket").run("autoclose-message",{guild,channel,user,ticket,reason:null,sendMessage:false,withoutTranscript:(params.data == "no-transcript")})
-                //update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
-                ticket.get("opendiscord:for-deletion").value = true
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("autoclose-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:delete-ticket-autoclose-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-autoclose-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:autoclose-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-}

src/actions/handleTranscriptErrors.ts

@@ -1,76 +1,43 @@
 ///////////////////////////////////////
 //TRANSCRIPT ERROR SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
+import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerButtonResponders = async () => {
+export async function registerButtonResponders(){
     //TRANSCRIPT ERROR RETRY
     opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:transcript-error-retry",/^od:transcript-error-retry_([^_]+)/))
     opendiscord.responders.buttons.get("opendiscord:transcript-error-retry").workers.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,origin,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.delete
+            const {guild,channel,user,member} = instance
             
-            if (permissionMode == "none"){
+            //responder checks
-                //no permissions
+            const hasPerms = await openticketUtils.replyHasPermissions(instance,origin,"delete")
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
+            if (!hasPerms) return cancel()
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const originalSource = instance.interaction.customId.split("_")[1] as api.ODActionManagerIds_Default["opendiscord:delete-ticket"]["source"]
             
-            if (!guild){
+            const isInGuild = await openticketUtils.replyIsInGuild(instance,origin)
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
+            if (!isInGuild || !guild || channel.isDMBased()) return cancel()
-                return cancel()
+            
-            }
+            const ticket = await openticketUtils.replyIsTicket(instance,origin)
-            const ticket = opendiscord.tickets.get(channel.id)
+            if (!ticket) return cancel()
-            if (!ticket || channel.isDMBased()){
+            
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
+            const isAvailable = await openticketUtils.replyTicketIsAvailable(instance,origin,ticket)
-                return cancel()
+            if (!isAvailable) return cancel()
-            }
+
-            //return when busy
+            //fetch data
-            if (ticket.get("opendiscord:busy").value){
+            const originalOrigin = instance.interaction.customId.split("_")[1] as api.ODActionManagerIdMappings["opendiscord:delete-ticket"]["origin"]
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
             
             //start deleting ticket (without reason)
             await instance.defer("update",false)
             //don't await DELETE action => else it will update the message after the channel has been deleted
-            opendiscord.actions.get("opendiscord:delete-ticket").run(originalSource,{guild,channel,user,ticket,reason:"Transcript Error (Retried)",sendMessage:false,withoutTranscript:false})
+            opendiscord.actions.get("opendiscord:delete-ticket").run(originalOrigin,{guild,channel,user,ticket,reason:"Transcript Error (Retried)",sendMessage:false,withoutTranscript:false})
-            //update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
-            ticket.get("opendiscord:for-deletion").value = true
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("other",{guild,channel,user,ticket,reason:"Transcript Error (Retried)"}))
             
+            ticket.get("opendiscord:for-deletion").value = true //disable ticket message buttons
+            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("other",{guild,channel,user,ticket,reason:"Transcript Error (Retried)"}))
         }),
-        new api.ODWorker("opendiscord:logs",-1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",-1,async (instance,params,origin,cancel) => {
             const {user,channel} = instance
             if (channel.isDMBased()) return
             opendiscord.log(user.displayName+" retried deleting a ticket with transcript!","info",[
@@ -78,7 +45,7 @@ export const registerButtonResponders = async () => {
                 {key:"userid",value:user.id,hidden:true},
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
@@ -86,68 +53,35 @@ export const registerButtonResponders = async () => {
     //TRANSCRIPT ERROR CONTINUE
     opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:transcript-error-continue",/^od:transcript-error-continue_([^_]+)/))
     opendiscord.responders.buttons.get("opendiscord:transcript-error-continue").workers.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,origin,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.delete
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
             const {guild,channel,user} = instance
-            const originalSource = instance.interaction.customId.split("_")[1] as api.ODActionManagerIds_Default["opendiscord:delete-ticket"]["source"]
             
-            if (!guild){
+            //responder checks
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
+            const hasPerms = await openticketUtils.replyHasPermissions(instance,origin,"delete")
-                return cancel()
+            if (!hasPerms) return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
             
-            //start deleting ticket (without reason)
+            const isInGuild = await openticketUtils.replyIsInGuild(instance,origin)
+            if (!isInGuild || !guild || channel.isDMBased()) return cancel()
+            
+            const ticket = await openticketUtils.replyIsTicket(instance,origin)
+            if (!ticket) return cancel()
+            
+            const isAvailable = await openticketUtils.replyTicketIsAvailable(instance,origin,ticket)
+            if (!isAvailable) return cancel()
+
+            //fetch data
+            const originalOrigin = instance.interaction.customId.split("_")[1] as api.ODActionManagerIdMappings["opendiscord:delete-ticket"]["origin"]
+
+            //start deleting ticket (without reason & without transcript)
             await instance.defer("update",false)
             //don't await DELETE action => else it will update the message after the channel has been deleted
-            opendiscord.actions.get("opendiscord:delete-ticket").run(originalSource,{guild,channel,user,ticket,reason:"Transcript Error (Continued)",sendMessage:false,withoutTranscript:true})
+            opendiscord.actions.get("opendiscord:delete-ticket").run(originalOrigin,{guild,channel,user,ticket,reason:"Transcript Error (Continued)",sendMessage:false,withoutTranscript:true})
-            //update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
+
-            ticket.get("opendiscord:for-deletion").value = true
+            ticket.get("opendiscord:for-deletion").value = true //disable ticket message buttons
             await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("other",{guild,channel,user,ticket,reason:"Transcript Error (Continued)"}))
         
         }),
-        new api.ODWorker("opendiscord:logs",-1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",-1,async (instance,params,origin,cancel) => {
             const {user,channel} = instance
             if (channel.isDMBased()) return
             opendiscord.log(user.displayName+" continued deleting a ticket without transcript!","info",[
@@ -155,7 +89,7 @@ export const registerButtonResponders = async () => {
                 {key:"userid",value:user.id,hidden:true},
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/handleVerifyBar.ts

@@ -1,32 +1,22 @@
 ///////////////////////////////////////
 //VERIFYBAR SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
+import * as discord from "discord.js"
 
-export const registerButtonResponders = async () => {
+export async function registerButtonResponders(){
-    //VERIFYBAR SUCCESS
+    //HANDLE VERIFYBAR BUTTON
-    opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:verifybar-success",/^od:verifybar-success_([^_]+)/))
+    opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:verifybar-button",/^od:verifybar\|([^|]+)\|([^|]+)/))
-    opendiscord.responders.buttons.get("opendiscord:verifybar-success").workers.add(
+    opendiscord.responders.buttons.get("opendiscord:verifybar-button").workers.add(
-        new api.ODWorker("opendiscord:handle-verifybar",0,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:handle-verifybar",0,async (instance,params,origin,cancel) => {
-            const id = instance.interaction.customId.split("_")[1]
+            const match = /^od:verifybar\|([^|]+)\|([^|]+)/.exec(instance.interaction.customId)
-            const customData = instance.interaction.customId.split("_")[2] as string|undefined
+            if (!match) return cancel()
+            const verifyBarId = match[1]
+            const verifyButtonId = match[2]
             
-            const verifybar = opendiscord.verifybars.get(id)
+            const verifybar = opendiscord.verifybars.get(verifyBarId)
             if (!verifybar) return
-            if (verifybar.success) await verifybar.success.executeWorkers(instance,"verifybar",{data:customData ?? null,verifybarMessage:instance.message})
+            await verifybar.activate(instance,verifyButtonId)
-        })
-    )
-
-    //VERIFYBAR FAILURE
-    opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:verifybar-failure",/^od:verifybar-failure_([^_]+)/))
-    opendiscord.responders.buttons.get("opendiscord:verifybar-failure").workers.add(
-        new api.ODWorker("opendiscord:handle-verifybar",0,async (instance,params,source,cancel) => {
-            const id = instance.interaction.customId.split("_")[1]
-            const customData = instance.interaction.customId.split("_")[2] as string|undefined
-            
-            const verifybar = opendiscord.verifybars.get(id)
-            if (!verifybar) return
-            if (verifybar.failure) await verifybar.failure.executeWorkers(instance,"verifybar",{data:customData ?? null,verifybarMessage:instance.message})
         })
     )
 }

src/actions/moveTicket.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //TICKET MOVING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:move-ticket"))
     opendiscord.actions.get("opendiscord:move-ticket").workers.add([
-        new api.ODWorker("opendiscord:move-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:move-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to move ticket! Open Ticket doesn't support threads!")
 
@@ -17,76 +17,29 @@ export const registerActions = async () => {
             ticket.option = data
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-moved",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-moved",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-moved",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-moved",user.id,1,"increase")
-
-            //get new channel properties
-            const channelPrefix = ticket.option.get("opendiscord:channel-prefix").value
-            const channelSuffix = ticket.get("opendiscord:channel-suffix").value
-            const channelCategory = ticket.option.get("opendiscord:channel-category").value
-            const channelBackupCategory = ticket.option.get("opendiscord:channel-category-backup").value
-            const rawClaimCategory = ticket.option.get("opendiscord:channel-categories-claimed").value.find((c) => c.user == user.id)
-            const claimCategory = (rawClaimCategory) ? rawClaimCategory.category : null
-            const closeCategory = ticket.option.get("opendiscord:channel-category-closed").value
-            const channelTopic = ticket.option.get("opendiscord:channel-topic").value
-
-            //handle category
-            let category: string|null = null
-            let categoryMode: "backup"|"normal"|"closed"|"claimed"|null = null
-            if (claimCategory){
-                //use claim category
-                category = claimCategory
-                categoryMode = "claimed"
-            }else if (closeCategory != "" && ticket.get("opendiscord:closed").value){
-                //use close category
-                category = closeCategory
-                categoryMode = "closed"
-            }else if (channelCategory != ""){
-                //category enabled
-                const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
-                if (!normalCategory){
-                    //default category was not found
-                    opendiscord.log("Ticket Move Error: Unable to find category! #1","error",[
-                        {key:"categoryid",value:channelCategory},
-                        {key:"backup",value:"false"}
-                    ])
-                }else{
-                    //default category was found
-                    if (normalCategory.children.cache.size >= 50 && channelBackupCategory != ""){
-                        //use backup category
-                        const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
-                        if (!backupCategory){
-                            //default category was not found
-                            opendiscord.log("Ticket Move Error: Unable to find category! #2","error",[
-                                {key:"categoryid",value:channelBackupCategory},
-                                {key:"backup",value:"true"}
-                            ])
-                        }else{
-                            category = backupCategory.id
-                            categoryMode = "backup"
-                        }
-                    }else{
-                        //use default category
-                        category = normalCategory.id
-                        categoryMode = "normal"
-                    }
-                }
-            }
 
+            //calculate & update category
+            const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("move-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
+            if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
+                const originalCategoryName = channel.parent?.name ?? "<unknown>"
+                const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
                 try{
-                //only move category when not the same.
+                    await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
-                if (channel.parentId != category) await utilities.timedAwait(channel.setParent(category,{lockPermissions:false}),2500,(err) => {
+                        process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
-                    opendiscord.log("Failed to change channel category on ticket move","error")
                     })
-                ticket.get("opendiscord:category-mode").value = categoryMode
+                    ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
-                ticket.get("opendiscord:category").value = category
+                    ticket.get("opendiscord:category").value = categoryResult.newCategoryId
-            }catch(e){
+                }catch(err){
-                opendiscord.log("Unable to move ticket to 'moved category'!","error",[
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-move",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                    opendiscord.log("Unable to move ticket to moved category.","error",[
                         {key:"channel",value:"#"+channel.name},
                         {key:"channelid",value:channel.id,hidden:true},
-                    {key:"categoryid",value:category ?? "/"}
+                        {key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
                     ])
-                opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
+                }
             }
 
             //handle permissions
@@ -153,58 +106,50 @@ export const registerActions = async () => {
             ticket.get("opendiscord:participants").value = participants
             ticket.get("opendiscord:participants").refreshDatabase()
 
-            //rename channel (and give error when crashed)
+            //calculate channel name
-            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("move-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
-            const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
-            
                 const originalName = channel.name
-            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channelPrefix+channelSuffix)
+                const newName = channelNameResult.newChannelName
                 try{
                     await utilities.timedAwait(channel.setName(newName),2500,(err) => {
                         opendiscord.log("Failed to rename channel on ticket move","error")
                     })
                 }catch(err){
-                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-move",{guild,channel,user,originalName,newName:newName})).message)
+                    opendiscord.log("Unable to rename channel while moving ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-move",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket moving!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:move-message").build(source,{guild,channel,user,ticket,reason,data})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:move-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketMoved").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.moving.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.moving.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.moving.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
+            if (creator && generalConfig.data.logs.logMessages.moving.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" moved a ticket!","info",[
@@ -213,7 +158,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/pinTicket.ts

@@ -1,15 +1,16 @@
 ///////////////////////////////////////
 //TICKET PINNING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:pin-ticket"))
     opendiscord.actions.get("opendiscord:pin-ticket").workers.add([
-        new api.ODWorker("opendiscord:pin-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:pin-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to pin ticket! Open Ticket doesn't support threads!")
             
@@ -22,66 +23,66 @@ export const registerActions = async () => {
             ticket.get("opendiscord:busy").value = true
             
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-pinned",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-pinned",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-pinned",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-pinned",user.id,1,"increase")
 
             //move to top of category
             if (channel.parent){
                 await channel.setPosition(0,{reason:"Ticket Pinned!"})
             }
 
-            //rename channel (and give error when crashed)
+            //calculate channel name
-            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("pin-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
-            const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
-
                 const originalName = channel.name
-            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
+                const newName = channelNameResult.newChannelName
                 try{
                     await utilities.timedAwait(channel.setName(newName),2500,(err) => {
                         opendiscord.log("Failed to rename channel on ticket pin","error")
                     })
                 }catch(err){
-                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-pin",{guild,channel,user,originalName,newName})).message)
+                    opendiscord.log("Unable to rename channel while pinning ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-pin",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket pinning!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"message",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage){
+                const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build(origin,{guild,channel,user,ticket,reason})).message)
+                if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
+                    messageType:"pin-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id,
+                    messageReason:reason
+                },false)
+            }
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketPinned").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.pinning.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" pinned a ticket!","info",[
@@ -90,192 +91,8 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
 }
-
-export const registerVerifyBars = async () => {
-    //PIN TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:pin-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:pin-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.pin
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:pin-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when already pinned
-            if (ticket.get("opendiscord:pinned").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.pin"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start pinning ticket
-            if (params.data == "reason"){
-                //pin with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:pin-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //pin without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:pin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:pin-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //PIN TICKET UNPIN MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:pin-ticket-unpin-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-unpin-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:pin-ticket-unpin-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.pin
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:pin-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when already pinned
-            if (ticket.get("opendiscord:pinned").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.pin"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start pinning ticket
-            if (params.data == "reason"){
-                //pin with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:pin-ticket-reason").build("unpin-message",{guild,channel,user,ticket}))
-            }else{
-                //pin without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:pin-ticket").run("unpin-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build("unpin-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:pin-ticket-unpin-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-unpin-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-    opendiscord.actions.get("opendiscord:pin-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
-        //set busy to false in case of crash or cancel
-        params.ticket.get("opendiscord:busy").value = false
-    })
-}

src/actions/reactionRole.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //REACTION ROLE SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:reaction-role"))
     opendiscord.actions.get("opendiscord:reaction-role").workers.add([
-        new api.ODWorker("opendiscord:reaction-role",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:reaction-role",2,async (instance,params,origin,cancel) => {
             const {guild,user,option,overwriteMode} = params
             const role = opendiscord.roles.get(option.id)
             if (!role) throw new api.ODSystemError("ODAction(ot:reaction-role) => Unknown reaction role (ODRole)")
@@ -83,25 +83,25 @@ export const registerActions = async () => {
             instance.result = result
             await opendiscord.events.get("afterRolesUpdated").emit([user,role])
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,user,option,overwriteMode} = params
             if (!instance.role || !instance.result) return
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && (generalConfig.data.system.messages.reactionRole.logs)){
+            if (generalConfig.data.logs.enabled && (generalConfig.data.logs.logMessages.reactionRole.logs)){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-logs").build(source,{guild,user,role:instance.role,result:instance.result}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-logs").build(origin,{guild,user,role:instance.role,result:instance.result}))
             }
 
             //to dm
-            if (generalConfig.data.system.messages.reactionRole.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-dm").build(source,{guild,user,role:instance.role,result:instance.result}))
+            if (generalConfig.data.logs.logMessages.reactionRole.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-dm").build(origin,{guild,user,role:instance.role,result:instance.result}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,user,option} = params
             opendiscord.log(user.displayName+" updated his roles!","info",[
                 {key:"user",value:user.username},
                 {key:"userid",value:user.id,hidden:true},
-                {key:"method",value:source},
+                {key:"method",value:origin},
                 {key:"option",value:option.id.value}
             ])
         })

src/actions/removeTicketUser.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //TICKET REMOVE USER SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:remove-ticket-user"))
     opendiscord.actions.get("opendiscord:remove-ticket-user").workers.add([
-        new api.ODWorker("opendiscord:remove-ticket-user",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:remove-ticket-user",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to remove user from ticket! Open Ticket doesn't support threads!")
 
@@ -29,43 +29,31 @@ export const registerActions = async () => {
                 opendiscord.log("Failed to remove channel permission overwrites on remove-ticket-user","error")
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket user removal!","error",[
-                        {key:"channel",value:channel.id},
-                        {key:"message",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:remove-message").build(source,{guild,channel,user,ticket,reason,data})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:remove-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketUserRemoved").emit([ticket,user,data,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.removing.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.removing.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.removing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
+            if (creator && generalConfig.data.logs.logMessages.removing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,data} = params
 
             opendiscord.log(user.displayName+" removed "+data.displayName+" from a ticket!","info",[
@@ -74,7 +62,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/renameTicket.ts

@@ -1,72 +1,67 @@
 ///////////////////////////////////////
 //TICKET RENAMING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:rename-ticket"))
     opendiscord.actions.get("opendiscord:rename-ticket").workers.add([
-        new api.ODWorker("opendiscord:rename-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:rename-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to rename ticket! Open Ticket doesn't support threads!")
 
             await opendiscord.events.get("onTicketRename").emit([ticket,user,channel,reason])
 
-            //rename channel (and give error when crashed)
+            //update ticket
-            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            ticket.get("opendiscord:channel-renamed").value = data
-            const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
 
+            //calculate channel name
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("rename-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
                 const originalName = channel.name
-            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(data)
+                const newName = channelNameResult.newChannelName
                 try{
                     await utilities.timedAwait(channel.setName(newName),2500,(err) => {
                         opendiscord.log("Failed to rename channel on ticket rename","error")
                     })
                 }catch(err){
-                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-rename",{guild,channel,user,originalName,newName:data})).message)
+                    opendiscord.log("Unable to rename channel while renaming ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-rename",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket renaming!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:rename-message").build(source,{guild,channel,user,ticket,reason,data})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:rename-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketRenamed").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,data} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.renaming.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.renaming.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.renaming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
+            if (creator && generalConfig.data.logs.logMessages.renaming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" renamed a ticket!","info",[
@@ -75,7 +70,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/reopenTicket.ts

@@ -1,15 +1,16 @@
 ///////////////////////////////////////
 //TICKET REOPENING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:reopen-ticket"))
     opendiscord.actions.get("opendiscord:reopen-ticket").workers.add([
-        new api.ODWorker("opendiscord:reopen-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:reopen-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to reopen ticket! Open Ticket doesn't support threads!")
 
@@ -28,65 +29,56 @@ export const registerActions = async () => {
             ticket.get("opendiscord:open").value = true
             ticket.get("opendiscord:busy").value = true
 
-            if (generalConfig.data.system.disableAutocloseAfterReopen){
+            if (generalConfig.data.ticketSystem.disableAutocloseAfterReopen){
                 //disable autoclose after reopen
                 ticket.get("opendiscord:autoclose-enabled").value = false
                 ticket.get("opendiscord:autoclose-hours").value = 0
             }
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-reopened",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-reopened",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-reopened",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-reopened",user.id,1,"increase")
 
-            //update category
+            //calculate & update category
             if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
-                const channelCategory = ticket.option.get("opendiscord:channel-category").value
+                const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("reopen-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
-                const channelBackupCategory = ticket.option.get("opendiscord:channel-category-backup").value
+                if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
-                if (channelCategory !== ""){
+                    const originalCategoryName = channel.parent?.name ?? "<unknown>"
-                    //category enabled
+                    const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
                     try{
-                        const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
+                        await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
-                        if (!normalCategory){
+                            process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
-                            //default category was not found
+                        })
-                            opendiscord.log("Ticket Reopening Error: Unable to find category! #1","error",[
+                        ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
-                                {key:"categoryid",value:channelCategory},
+                        ticket.get("opendiscord:category").value = categoryResult.newCategoryId
-                                {key:"backup",value:"false"}
+                    }catch(err){
-                            ])
+                        const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-reopen",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
-                        }else{
+                        setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
-                            //default category was found
+                        opendiscord.log("Unable to move ticket to reopened category.","error",[
-                            if (normalCategory.children.cache.size >= 49 && channelBackupCategory != ""){
-                                //use backup category
-                                const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
-                                if (!backupCategory){
-                                    //default category was not found
-                                    opendiscord.log("Ticket Reopening Error: Unable to find category! #2","error",[
-                                        {key:"categoryid",value:channelBackupCategory},
-                                        {key:"backup",value:"true"}
-                                    ])
-                                }else{
-                                    //use backup category
-                                    channel.setParent(backupCategory,{lockPermissions:false})
-                                    ticket.get("opendiscord:category-mode").value = "backup"
-                                    ticket.get("opendiscord:category").value = backupCategory.id
-                                }
-                            }else{
-                                //use default category
-                                channel.setParent(normalCategory,{lockPermissions:false})
-                                ticket.get("opendiscord:category-mode").value = "normal"
-                                ticket.get("opendiscord:category").value = normalCategory.id
-                            }
-                        }
-                    }catch(e){
-                        opendiscord.log("Unable to move ticket to 'reopened category'!","error",[
                             {key:"channel",value:"#"+channel.name},
                             {key:"channelid",value:channel.id,hidden:true},
+                            {key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
                         ])
-                        opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
                     }
-                }else{
+                }
-                    channel.setParent(null,{lockPermissions:false})
+            }
-                    ticket.get("opendiscord:category-mode").value = null
+
-                    ticket.get("opendiscord:category").value = null
+            //calculate channel name
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("reopen-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
+                const originalName = channel.name
+                const newName = channelNameResult.newChannelName
+                try{
+                    await utilities.timedAwait(channel.setName(newName),2500,(err) => {
+                        opendiscord.log("Failed to rename channel on ticket reopen","error")
+                    })
+                }catch(err){
+                    opendiscord.log("Unable to rename channel while reopening ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-reopen",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
                 }
             }
 
@@ -141,43 +133,38 @@ export const registerActions = async () => {
             })
             channel.permissionOverwrites.set(permissions)
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket reopening!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage){
+                const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build(origin,{guild,channel,user,ticket,reason})).message)
+                if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
+                    messageType:"reopen-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id,
+                    messageReason:reason
+                },false)
+            }
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketReopened").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.reopening.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.reopening.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.reopening.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.reopening.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" reopened a ticket!","info",[
@@ -186,280 +173,8 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
 }
-
-export const registerVerifyBars = async () => {
-    //REOPEN TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:reopen-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:reopen-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.reopen
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:reopen-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not closed
-            if (!ticket.get("opendiscord:closed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.reopen"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start reopening ticket
-            if (params.data == "reason"){
-                //reopen with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:reopen-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //reopen without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:reopen-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:reopen-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //REOPEN TICKET CLOSE MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:reopen-ticket-close-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-close-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:reopen-ticket-close-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.reopen
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:reopen-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not closed
-            if (!ticket.get("opendiscord:closed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.reopen"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start reopening ticket
-            if (params.data == "reason"){
-                //reopen with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:reopen-ticket-reason").build("close-message",{guild,channel,user,ticket}))
-            }else{
-                //reopen without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:reopen-ticket").run("close-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("close-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:reopen-ticket-close-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-close-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-
-    //REOPEN TICKET AUTOCLOSE MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:reopen-ticket-autoclose-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-autoclose-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:reopen-ticket-autoclose-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.reopen
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:reopen-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not closed
-            if (!ticket.get("opendiscord:closed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.reopen"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start reopening ticket
-            if (params.data == "reason"){
-                //reopen with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:reopen-ticket-reason").build("autoclose-message",{guild,channel,user,ticket}))
-            }else{
-                //reopen without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:reopen-ticket").run("autoclose-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("autoclose-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:reopen-ticket-autoclose-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-autoclose-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:autoclose-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-    opendiscord.actions.get("opendiscord:reopen-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
-        //set busy to false in case of crash or cancel
-        params.ticket.get("opendiscord:busy").value = false
-    })
-}

src/actions/transferTicket.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //TICKET TRANSFER SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:transfer-ticket"))
     opendiscord.actions.get("opendiscord:transfer-ticket").workers.add([
-        new api.ODWorker("opendiscord:transfer-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:transfer-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason,newCreator} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to transfer ticket! Open Ticket doesn't support threads!")
 
@@ -33,12 +33,8 @@ export const registerActions = async () => {
             }
 
             //update stats
-            await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-transferred",1,"increase")
+            await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-transferred",1,"increase")
-            await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-transferred",user.id,1,"increase")
+            await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-transferred",user.id,1,"increase")
-
-            //get new channel properties
-            const channelPrefix = ticket.option.get("opendiscord:channel-prefix").value
-            const channelSuffix = ticket.get("opendiscord:channel-suffix").value
 
             //handle permissions
             const permissions: discord.OverwriteResolvable[] = [{
@@ -93,48 +89,40 @@ export const registerActions = async () => {
                 opendiscord.log("Failed to reset channel permissions on ticket transfer!","error")
             }
 
-            //rename channel (and give error when crashed)
+            //calculate channel name
-            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("transfer-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
-            const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
-            
                 const originalName = channel.name
-            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channelPrefix+channelSuffix)
+                const newName = channelNameResult.newChannelName
                 try{
                     await utilities.timedAwait(channel.setName(newName),2500,(err) => {
                         opendiscord.log("Failed to rename channel on ticket transfer","error")
                     })
                 }catch(err){
-                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-transfer",{guild,channel,user,originalName,newName:newName})).message)
+                    opendiscord.log("Unable to rename channel while transferring ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-transfer",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket transferring!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transfer-message").build(source,{guild,channel,user,ticket,oldCreator,newCreator,reason})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transfer-message").build(origin,{guild,channel,user,ticket,oldCreator,newCreator,reason})).message)
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketTransferred").emit([ticket,user,channel,oldCreator,newCreator,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,newCreator,reason} = params
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,newCreator} = params
 
             opendiscord.log(user.displayName+" transferred a ticket to '"+newCreator.displayName+"'!","info",[
@@ -143,7 +131,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/unclaimTicket.ts

@@ -1,15 +1,16 @@
 ///////////////////////////////////////
 //TICKET UNCLAIMING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:unclaim-ticket"))
     opendiscord.actions.get("opendiscord:unclaim-ticket").workers.add([
-        new api.ODWorker("opendiscord:unclaim-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:unclaim-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to unclaim ticket! Open Ticket doesn't support threads!")
 
@@ -21,97 +22,63 @@ export const registerActions = async () => {
             ticket.get("opendiscord:claimed-on").value = null
             ticket.get("opendiscord:busy").value = true
 
-            //update category
+            //calculate & update category
             if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
-                const channelCategory = ticket.option.get("opendiscord:channel-category").value
+                const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("unclaim-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
-                const channelBackupCategory = ticket.option.get("opendiscord:channel-category-backup").value
+                if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
-                if (channelCategory !== ""){
+                    const originalCategoryName = channel.parent?.name ?? "<unknown>"
-                    //category enabled
+                    const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
                     try{
-                        const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
+                        await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
-                        if (!normalCategory){
+                            process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
-                            //default category was not found
+                        })
-                            opendiscord.log("Ticket Unclaiming Error: Unable to find category! #1","error",[
+                        ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
-                                {key:"categoryid",value:channelCategory},
+                        ticket.get("opendiscord:category").value = categoryResult.newCategoryId
-                                {key:"backup",value:"false"}
+                    }catch(err){
-                            ])
+                        const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-unclaim",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
-                        }else{
+                        setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
-                            //default category was found
+                        opendiscord.log("Unable to move ticket to unclaimed category.","error",[
-                            if (normalCategory.children.cache.size >= 49 && channelBackupCategory != ""){
-                                //use backup category
-                                const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
-                                if (!backupCategory){
-                                    //default category was not found
-                                    opendiscord.log("Ticket Unclaiming Error: Unable to find category! #2","error",[
-                                        {key:"categoryid",value:channelBackupCategory},
-                                        {key:"backup",value:"true"}
-                                    ])
-                                }else{
-                                    //use backup category
-                                    channel.setParent(backupCategory,{lockPermissions:false})
-                                    ticket.get("opendiscord:category-mode").value = "backup"
-                                    ticket.get("opendiscord:category").value = backupCategory.id
-                                }
-                            }else{
-                                //use default category
-                                channel.setParent(normalCategory,{lockPermissions:false})
-                                ticket.get("opendiscord:category-mode").value = "normal"
-                                ticket.get("opendiscord:category").value = normalCategory.id
-                            }
-                        }
-                        
-                    }catch(e){
-                        opendiscord.log("Unable to move ticket to 'unclaimed category'!","error",[
-                            {key:"channel",value:"#"+channel.name},
-                            {key:"channelid",value:channel.id,hidden:true}
-                        ])
-                        opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                    }
-                }else{
-                    channel.setParent(null,{lockPermissions:false})
-                    ticket.get("opendiscord:category-mode").value = null
-                    ticket.get("opendiscord:category").value = null
-                }
-            }
-
-            //update ticket message
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket unclaiming!","error",[
                             {key:"channel",value:"#"+channel.name},
                             {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
+                            {key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
-                        {key:"option",value:ticket.option.id.value}
                         ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
+                    }
                 }
             }
 
+            //update ticket message (no await)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
+
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage){
+                const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build(origin,{guild,channel,user,ticket,reason})).message)
+                if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
+                    messageType:"unclaim-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id,
+                    messageReason:reason
+                },false)
+            }
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketUnclaimed").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.claiming.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.claiming.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" unclaimed a ticket!","info",[
@@ -120,192 +87,8 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
 }
-
-export const registerVerifyBars = async () => {
-    //UNCLAIM TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unclaim-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:unclaim-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.unclaim
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:unclaim-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not claimed
-            if (!ticket.get("opendiscord:claimed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unclaim"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start unclaiming ticket
-            if (params.data == "reason"){
-                //unclaim with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unclaim-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //unclaim without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:unclaim-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:unclaim-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //UNCLAIM TICKET CLAIM MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unclaim-ticket-claim-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-claim-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:unclaim-ticket-claim-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.unclaim
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:unclaim-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not claimed
-            if (!ticket.get("opendiscord:claimed").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unclaim"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start unclaiming ticket
-            if (params.data == "reason"){
-                //unclaim with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unclaim-ticket-reason").build("claim-message",{guild,channel,user,ticket}))
-            }else{
-                //unclaim without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:unclaim-ticket").run("claim-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build("claim-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:unclaim-ticket-claim-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-claim-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-    opendiscord.actions.get("opendiscord:unclaim-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
-        //set busy to false in case of crash or cancel
-        params.ticket.get("opendiscord:busy").value = false
-    })
-}

src/actions/unpinTicket.ts

@@ -1,15 +1,16 @@
 ///////////////////////////////////////
 //TICKET UNPINNING SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
+const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:unpin-ticket"))
     opendiscord.actions.get("opendiscord:unpin-ticket").workers.add([
-        new api.ODWorker("opendiscord:unpin-ticket",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:unpin-ticket",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
             if (channel.isThread()) throw new api.ODSystemError("Unable to unpin ticket! Open Ticket doesn't support threads!")
 
@@ -21,58 +22,58 @@ export const registerActions = async () => {
             ticket.get("opendiscord:pinned-on").value = null
             ticket.get("opendiscord:busy").value = true
 
-            //rename channel (and give error when crashed)
+            //calculate channel name
-            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("unpin-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
-            const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
-
                 const originalName = channel.name
-            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
+                const newName = channelNameResult.newChannelName
                 try{
                     await utilities.timedAwait(channel.setName(newName),2500,(err) => {
                         opendiscord.log("Failed to rename channel on ticket unpin","error")
                     })
                 }catch(err){
-                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
+                    opendiscord.log("Unable to rename channel while unpinning ticket! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
             }
 
-            //update ticket message
+            //update ticket message (no await)
-            const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
+            openticketUtils.updateTicketMessage(guild,channel,user,ticket)
-            if (ticketMessage){
-                try{
-                    ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
-                }catch(e){
-                    opendiscord.log("Unable to edit ticket message on ticket unpinning!","error",[
-                        {key:"channel",value:"#"+channel.name},
-                        {key:"channelid",value:channel.id,hidden:true},
-                        {key:"messageid",value:ticketMessage.id},
-                        {key:"option",value:ticket.option.id.value}
-                    ])
-                    opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
-                }
-            }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build(source,{guild,channel,user,ticket,reason})).message)
+            if (params.sendMessage){
+                const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build(origin,{guild,channel,user,ticket,reason})).message)
+                if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
+                    messageType:"unpin-message",
+                    messageOrigin:"other",
+                    messageAuthor:user.id,
+                    messageReason:reason
+                },false)
+            }
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketUnpinned").emit([ticket,user,channel,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,reason} = params
 
             //to logs
-            if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){
+            if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.pinning.logs){
                 const logChannel = opendiscord.posts.get("opendiscord:logs")
-                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
+                if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
             }
 
             //to dm
             const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-            if (creator && generalConfig.data.system.messages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
+            if (creator && generalConfig.data.logs.logMessages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
 
             opendiscord.log(user.displayName+" unpinned a ticket!","info",[
@@ -81,192 +82,8 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"reason",value:params.reason ?? "/"},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])
 }
-
-export const registerVerifyBars = async () => {
-    //UNPIN TICKET TICKET MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unpin-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:unpin-ticket-ticket-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.unpin
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:unpin-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not pinned
-            if (!ticket.get("opendiscord:pinned").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start unpining ticket
-            if (params.data == "reason"){
-                //unpin with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unpin-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
-            }else{
-                //unpin without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:unpin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:unpin-ticket-ticket-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
-        })
-    ])
-
-    //UNPIN TICKET PIN MESSAGE
-    opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unpin-ticket-pin-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-pin-message"),!generalConfig.data.system.disableVerifyBars))
-    opendiscord.verifybars.get("opendiscord:unpin-ticket-pin-message").success.add([
-        new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
-            const permissionMode = generalConfig.data.system.permissions.unpin
-
-            if (permissionMode == "none"){
-                //no permissions
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                return cancel()
-            }else if (permissionMode == "everyone") return
-            else if (permissionMode == "admin"){
-                if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
-                    return cancel()
-                }else return
-            }else{
-                if (!instance.guild || !instance.member){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
-                    return cancel()
-                }
-                const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
-                if (!role){
-                    //error
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
-                    return cancel()
-                }
-                if (!role.members.has(instance.member.id)){
-                    //no permissions
-                    instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
-                    return cancel()
-                }else return
-            }
-        }),
-        new api.ODWorker("opendiscord:unpin-ticket",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-            //return when not pinned
-            if (!ticket.get("opendiscord:pinned").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"}))
-                return cancel()
-            }
-            //return when busy
-            if (ticket.get("opendiscord:busy").value){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            //start unpinning ticket
-            if (params.data == "reason"){
-                //unpin with reason
-                instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unpin-ticket-reason").build("pin-message",{guild,channel,user,ticket}))
-            }else{
-                //unpin without reason
-                await instance.defer("update",false)
-                await opendiscord.actions.get("opendiscord:unpin-ticket").run("pin-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
-                await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build("pin-message",{guild,channel,user,ticket,reason:null}))
-            }
-        })
-    ])
-    opendiscord.verifybars.get("opendiscord:unpin-ticket-pin-message").failure.add([
-        new api.ODWorker("opendiscord:back-to-pin-message",0,async (instance,params,source,cancel) => {
-            const {guild,channel,user} = instance
-            const {verifybarMessage} = params
-            if (!guild){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
-                return cancel()
-            }
-            const ticket = opendiscord.tickets.get(channel.id)
-            if (!ticket || channel.isDMBased()){
-                instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
-                return cancel()
-            }
-
-            const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
-            const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
-
-            await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build("other",{guild,channel,user,ticket,reason}))
-        })
-    ])
-    opendiscord.actions.get("opendiscord:unpin-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
-        //set busy to false in case of crash or cancel
-        params.ticket.get("opendiscord:busy").value = false
-    })
-}

src/actions/updateTicketPriority.ts

@@ -1,15 +1,15 @@
 ///////////////////////////////////////
 //TICKET TOPIC SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:update-ticket-priority"))
     opendiscord.actions.get("opendiscord:update-ticket-priority").workers.add([
-        new api.ODWorker("opendiscord:update-ticket-priority",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:update-ticket-priority",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,newPriority,reason} = params
             if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set priority of ticket! Open Ticket doesn't support threads!")
 
@@ -20,32 +20,37 @@ export const registerActions = async () => {
             ticket.get("opendiscord:busy").value = true
             if (newPriority) ticket.get("opendiscord:priority").value = newPriority.priority
 
-            //rename channel (and give error when crashed)
+            //calculate channel name
-            const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
+            const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("priority-change",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
-            const priorityEmoji = newPriority.channelEmoji ?? ""
+            if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
-
                 const originalName = channel.name
-            const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
+                const newName = channelNameResult.newChannelName
                 try{
                     await utilities.timedAwait(channel.setName(newName),2500,(err) => {
-                    opendiscord.log("Failed to rename channel on ticket priority update","error")
+                        opendiscord.log("Failed to rename channel on priority change","error")
                     })
                 }catch(err){
-                await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-priority",{guild,channel,user,originalName,newName})).message)
+                    opendiscord.log("Unable to rename channel while updating ticket priority! Waiting until ratelimit expires...","warning",[
+                        {key:"oldName",value:originalName},
+                        {key:"newName",value:newName}
+                    ])
+                    const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-priority",{guild,channel,user,originalName,newName})).message)
+                    setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
+                }
             }
 
             //reply with new message
-            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:priority-set").build(source,{guild,channel,user,ticket,priority:newPriority,reason})).message)
+            if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:priority-set").build(origin,{guild,channel,user,ticket,priority:newPriority,reason})).message)
             ticket.get("opendiscord:busy").value = false
             await opendiscord.events.get("afterTicketPriorityChanged").emit([ticket,user,channel,oldPriority,newPriority,reason])
 
             //update channel topic
             await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,newPriority} = params
 
             opendiscord.log(user.displayName+" changed the priority of a ticket!","info",[
@@ -54,7 +59,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"priority",value:newPriority.id.value},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])

src/actions/updateTicketTopic.ts

@@ -1,16 +1,16 @@
 ///////////////////////////////////////
 //TICKET TOPIC SYSTEM
 ///////////////////////////////////////
-import {opendiscord, api, utilities} from "../index"
+import {opendiscord, api, utilities, openticketUtils} from "../index.js"
 import * as discord from "discord.js"
 
 const generalConfig = opendiscord.configs.get("opendiscord:general")
 const lang = opendiscord.languages
 
-export const registerActions = async () => {
+export async function registerActions(){
     opendiscord.actions.add(new api.ODAction("opendiscord:update-ticket-topic"))
     opendiscord.actions.get("opendiscord:update-ticket-topic").workers.add([
-        new api.ODWorker("opendiscord:update-ticket-topic",2,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:update-ticket-topic",2,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,newTopic} = params
             if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set topic of ticket! Open Ticket doesn't support threads!")
 
@@ -29,28 +29,28 @@ export const registerActions = async () => {
 
             //handle channel topic
             const channelTopics: string[] = []
-            if (generalConfig.data.system.channelTopic.showOptionName) channelTopics.push(ticket.option.get("opendiscord:name").value)
+            if (generalConfig.data.ticketSystem.channelTopic.showOptionName) channelTopics.push(ticket.option.get("opendiscord:name").value)
-            if (generalConfig.data.system.channelTopic.showOptionDescription) channelTopics.push(ticket.option.get("opendiscord:description").value)
+            if (generalConfig.data.ticketSystem.channelTopic.showOptionDescription) channelTopics.push(ticket.option.get("opendiscord:description").value)
-            if (generalConfig.data.system.channelTopic.showOptionTopic) channelTopics.push(ticket.get("opendiscord:topic").value)
+            if (generalConfig.data.ticketSystem.channelTopic.showOptionTopic) channelTopics.push(ticket.get("opendiscord:topic").value)
-            if (generalConfig.data.system.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).renderDisplayName())
+            if (generalConfig.data.ticketSystem.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).renderDisplayName())
-            if (generalConfig.data.system.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+(closed ? lang.getTranslation("params.uppercase.closed") : lang.getTranslation("params.uppercase.open")))
+            if (generalConfig.data.ticketSystem.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+(closed ? lang.getTranslation("params.uppercase.closed") : lang.getTranslation("params.uppercase.open")))
-            if (generalConfig.data.system.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+(claimedBy ? discord.userMention(claimedBy) : lang.getTranslation("params.uppercase.noone")))
+            if (generalConfig.data.ticketSystem.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+(claimedBy ? discord.userMention(claimedBy) : lang.getTranslation("params.uppercase.noone")))
-            if (generalConfig.data.system.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+(pinned ? lang.getTranslation("params.uppercase.yes") : lang.getTranslation("params.uppercase.no")))
+            if (generalConfig.data.ticketSystem.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+(pinned ? lang.getTranslation("params.uppercase.yes") : lang.getTranslation("params.uppercase.no")))
-            if (generalConfig.data.system.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(creator))
+            if (generalConfig.data.ticketSystem.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(creator))
-            if (generalConfig.data.system.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+ticket.get("opendiscord:participants").value.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
+            if (generalConfig.data.ticketSystem.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+ticket.get("opendiscord:participants").value.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
 
             //update channel
             channel.setTopic(channelTopics.join(" • "),"Topic Changed")
 
             //reply with new message
-            if (params.sendMessage && newTopic) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:topic-set").build(source,{guild,channel,user,ticket,topic:newTopic})).message)
+            if (params.sendMessage && newTopic) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:topic-set").build(origin,{guild,channel,user,ticket,topic:newTopic})).message)
             ticket.get("opendiscord:busy").value = false
             if (newTopic) await opendiscord.events.get("afterTicketTopicChanged").emit([ticket,user,channel,oldTopic,newTopic])
         }),
-        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
             const {guild,channel,user,ticket} = params
         }),
-        new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
+        new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
             const {guild,channel,user,ticket,newTopic} = params
 
             if (newTopic) opendiscord.log(user.displayName+" changed the topic of a ticket!","info",[
@@ -59,7 +59,7 @@ export const registerActions = async () => {
                 {key:"channel",value:"#"+channel.name},
                 {key:"channelid",value:channel.id,hidden:true},
                 {key:"topic",value:newTopic},
-                {key:"method",value:source}
+                {key:"method",value:origin}
             ])
         })
     ])