Merge branch 'dev-v4.2' into pr/208

This commit is contained in:
DJj123dj
2026-05-23 20:56:46 +02:00
254 changed files with 13032 additions and 26198 deletions
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@@ -1,328 +0,0 @@
//@ts-check
const fs = require("fs")
/*////// OT DOCS GENERATOR ////////
What does this file do?:
Well, this file will parse the result returned from typedoc (the documentation generator).
The resulting file will then be used in the OT Docs markdown generator to generate the Open Ticket API Reference.
In short:
This file generates the documentation for Open Ticket :)
Contributing:
If you want to contribute to the Open Ticket Docs, please run the following command:
> npm run docs
This will give you a "result.json" file which can then be used in the OT Docs.
Further instructions can be found there.
/////////////////////////////////*/
if (!fs.existsSync(".docs/typedoc-result.json")){
console.log("Unable to generate documentation! Run typedoc first!")
process.exit(1)
}
const result = JSON.parse(fs.readFileSync(".docs/typedoc-result.json").toString())
const availableElements = []
const skipElementNames = [
"#opendiscord-types"
]
const handleFunction = (memberType) => {
if (!memberType || !memberType.signatures || !Array.isArray(memberType.signatures)) return {type:"unknown"}
//try to get signature
let signature = memberType.signatures.find((s) => !s.typeParameters)
if (!signature) signature = memberType.signatures[0]
if (!signature) return {type:"unknown"}
//try to get comment
let comment = signature.comment
if (!comment) comment = memberType.signatures.find((s) => s.comment)?.comment
if (!comment) comment = null
const signatureInherited = signature.flags.isInherited ? true : false
const signatureComment = comment ? comment.summary?.map((c) => c.text).join("") : null
const signatureParameters = signature.parameters?.map((p) => {
return {name:p.name,details:handleType(p.type)}
}) ?? []
const signatureReturns = handleType(signature.type)
return {type:"function",inherited:signatureInherited,comment:signatureComment,parameters:signatureParameters,returns:signatureReturns}
}
const handleObject = (memberType) => {
if (!memberType || !memberType.children || !Array.isArray(memberType.children)) return {type:"unknown"}
const propertyIds = memberType.groups?.find((g) => g.title == "Properties")?.children ?? []
const methodIds = memberType.groups?.find((g) => g.title == "Methods")?.children ?? []
const objectChildren = []
for (const member of (memberType.children ?? [])){
const memberName = member.name
const memberType = propertyIds.includes(member.id) ? "property" : methodIds.includes(member.id) ? "method" : "other"
let memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
let memberDetails = null
if (memberType == "property"){
//INTERFACE => PROPERTY
memberDetails = handleType(member.type)
}else if (memberType == "method"){
//INTERFACE => METHOD
memberDetails = handleFunction(member)
memberComment = memberDetails.comment
}
objectChildren.push({
type:memberType,
name:memberName,
comment:memberComment,
source:memberSource,
details:memberDetails
})
}
return {type:"object",children:objectChildren}
}
const handleType = (memberType) => {
if (!memberType || !memberType.type) return {type:"unknown"}
else if (memberType.type == "intrinsic") return {type:"primitive",name:memberType.name}
else if (memberType.type == "array") return {type:"array",child:handleType(memberType.elementType)}
else if (memberType.type == "union") return {type:"union",children:memberType.types.map((t) => handleType(t))}
else if (memberType.type == "intersection") return {type:"intersection",children:memberType.types.map((t) => handleType(t))}
else if (memberType.type == "reference"){
const referenceTypeArguments = (memberType.typeArguments) ? memberType.typeArguments.map((ta) => handleType(ta)) : null
let referenceType = availableElements.find((el) => el.name == memberType.name)?.type ?? null
if (referenceType){
//member is known type (from Open Ticket)
return {type:"reference",name:memberType.name,target:referenceType,typeArguments:referenceTypeArguments}
}else if (memberType.package){
//member is type from node.js or another package
if (memberType.package == "typescript") return {type:"internal",name:memberType.name,typeArguments:referenceTypeArguments}
if (memberType.package == "open-ticket" && memberType.refersToTypeParameter) return {type:"typeParam",name:memberType.name,typeArguments:referenceTypeArguments}
else return {type:"external",package:memberType.package,name:memberType.name,typeArguments:referenceTypeArguments}
}else return {type:"unknown"}
}
else if (memberType.type == "literal") return {type:"literal",name:(typeof memberType.value == "string") ? JSON.stringify(memberType.value) : String(memberType.value)}
else if (memberType.type == "typeOperator"){
if (memberType.operator == "keyof") return {type:"keyof",child:handleType(memberType.target)}
else if (memberType.operator == "readonly") return {type:"readonly",child:handleType(memberType.target)}
else if (memberType.operator == "unique") return {type:"unique",child:handleType(memberType.target)}
}
else if (memberType.type == "conditional") return {type:"conditional",checker:handleType(memberType.checkType),extends:handleType(memberType.extendsType),trueValue:handleType(memberType.trueType),falseValue:handleType(memberType.falseType)}
else if (memberType.type == "indexedAccess") return {type:"index",index:handleType(memberType.indexType),object:handleType(memberType.objectType)}
else if (memberType.type == "mapped") return {type:"mapped",parameterName:memberType.parameter,parameter:handleType(memberType.parameterType),template:handleType(memberType.templateType)}
else if (memberType.type == "optional") return {type:"optional",child:handleType(memberType.elementType)}
else if (memberType.type == "predicate") return {type:"predicate",name:memberType.name,target:handleType(memberType.targetType)}
else if (memberType.type == "query") return {type:"query",target:handleType(memberType.queryType)}
else if (memberType.type == "rest") return {type:"rest",child:handleType(memberType.elementType)}
else if (memberType.type == "tuple") return {type:"tuple",children:memberType.elements.map((t) => handleType(t))}
else if (memberType.type == "templateLiteral") return {type:"template",head:memberType.head,tails:memberType.tail.map((t) => {
return {element:handleType(t[0]),text:t[1]}
})}
else if (memberType.type == "reflection" && memberType.declaration && memberType.declaration.signatures && memberType.declaration.signatures[0]){
return handleFunction(memberType.declaration)
}
else if (memberType.type == "reflection"){
return handleObject(memberType.declaration)
}
else return {type:"unknown"}
}
for (const file of result.children){
const classIds = file.groups?.find((g) => g.title == "Classes")?.children ?? []
const interfaceIds = file.groups?.find((g) => g.title == "Interfaces")?.children ?? []
const typeIds = file.groups?.find((g) => g.title == "Type Aliases")?.children ?? []
const enumIds = file.groups?.find((g) => g.title == "Enumerations")?.children ?? []
const varIds = file.groups?.find((g) => g.title == "Variables")?.children ?? []
const funcIds = file.groups?.find((g) => g.title == "Functions")?.children ?? []
for (const declaration of file.children){
const declarationName = declaration.name
const declarationType = classIds.includes(declaration.id) ? "class" : interfaceIds.includes(declaration.id) ? "interface" : typeIds.includes(declaration.id) ? "type" : enumIds.includes(declaration.id) ? "enum" : varIds.includes(declaration.id) ? "variable" : funcIds.includes(declaration.id) ? "function" : "other"
availableElements.push({name:declarationName,type:declarationType})
}
}
const exported = []
for (const file of result.children){
const classIds = file.groups?.find((g) => g.title == "Classes")?.children ?? []
const interfaceIds = file.groups?.find((g) => g.title == "Interfaces")?.children ?? []
const typeIds = file.groups?.find((g) => g.title == "Type Aliases")?.children ?? []
const enumIds = file.groups?.find((g) => g.title == "Enumerations")?.children ?? []
const varIds = file.groups?.find((g) => g.title == "Variables")?.children ?? []
const funcIds = file.groups?.find((g) => g.title == "Functions")?.children ?? []
for (const declaration of (file.children ?? [])){
const declarationName = declaration.name
if (skipElementNames.includes(declarationName)) continue
const declarationType = classIds.includes(declaration.id) ? "class" : interfaceIds.includes(declaration.id) ? "interface" : typeIds.includes(declaration.id) ? "type" : enumIds.includes(declaration.id) ? "enum" : varIds.includes(declaration.id) ? "variable" : funcIds.includes(declaration.id) ? "function" : "other"
const declarationTypeParams = (declaration.typeParameters) ? declaration.typeParameters.map((tp) => {
return {name:tp.name,type:handleType(tp.type)}
}) : null
const declarationComment = declaration.comment?.summary?.map((c) => c.text).join("") ?? null
const declarationConstant = declaration.flags.isConst ? true : false
const rawDeclarationSource = declaration.sources ? (declaration.sources[0] ?? null) : null
const declarationSource = rawDeclarationSource ? rawDeclarationSource.fileName+":"+rawDeclarationSource.line+":"+rawDeclarationSource.character : null
const declarationChildren = []
if (declarationType == "class"){
//CLASS
const constructorIds = declaration.groups?.find((g) => g.title == "Constructors")?.children ?? []
const propertyIds = declaration.groups?.find((g) => g.title == "Properties")?.children ?? []
const methodIds = declaration.groups?.find((g) => g.title == "Methods")?.children ?? []
for (const member of (declaration.children ?? [])){
const memberName = member.name
const memberType = constructorIds.includes(member.id) ? "constructor" : propertyIds.includes(member.id) ? "property" : methodIds.includes(member.id) ? "method" : "other"
let memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
const memberInherited = member.flags.isInherited ? true : false
const memberStatic = member.flags.isStatic ? true : false
const memberProtected = member.flags.isProtected ? true : false
const memberOptional = member.flags.isOptional ? true : false
const memberReadonly = member.flags.isReadonly ? true : false
let memberDetails = null
if (memberType == "property"){
//CLASS => PROPERTY
memberDetails = handleType(member.type)
}else if (memberType == "method"){
//CLASS => METHOD
memberDetails = handleFunction(member)
memberComment = memberDetails.comment
}else if (memberType == "constructor"){
//CLASS => CONSTRUCTOR
memberDetails = handleFunction(member)
memberComment = memberDetails.comment
}
declarationChildren.push({
type:memberType,
name:memberName,
comment:memberComment,
source:memberSource,
details:memberDetails,
inherited:memberInherited,
static:memberStatic,
protected:memberProtected,
optional:memberOptional,
readonly:memberReadonly
})
}
}else if (declarationType == "interface"){
//INTERFACE
const propertyIds = declaration.groups?.find((g) => g.title == "Properties")?.children ?? []
const methodIds = declaration.groups?.find((g) => g.title == "Methods")?.children ?? []
for (const member of (declaration.children ?? [])){
const memberName = member.name
const memberType = propertyIds.includes(member.id) ? "property" : methodIds.includes(member.id) ? "method" : "other"
let memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
const memberInherited = member.flags.isInherited ? true : false
const memberStatic = member.flags.isStatic ? true : false
const memberProtected = member.flags.isProtected ? true : false
const memberOptional = member.flags.isOptional ? true : false
const memberReadonly = member.flags.isReadonly ? true : false
let memberDetails = null
if (memberType == "property"){
//INTERFACE => PROPERTY
memberDetails = handleType(member.type)
}else if (memberType == "method"){
//INTERFACE => METHOD
memberDetails = handleFunction(member)
memberComment = memberDetails.comment
}
declarationChildren.push({
type:memberType,
name:memberName,
comment:memberComment,
source:memberSource,
details:memberDetails,
inherited:memberInherited,
static:memberStatic,
protected:memberProtected,
optional:memberOptional,
readonly:memberReadonly
})
}
}else if (declarationType == "type"){
//TYPE
declarationChildren.push(handleType(declaration.type))
}else if (declarationType == "enum"){
//ENUM
const enumerableIds = declaration.groups?.find((g) => g.title == "Enumeration Members")?.children ?? []
for (const member of (declaration.children ?? [])){
const memberName = member.name
const memberType = enumerableIds.includes(member.id) ? "enumerable" : "other"
const memberComment = member.comment?.summary?.map((c) => c.text).join("") ?? null
const rawMemberSource = member.sources ? (member.sources[0] ?? null) : null
let memberSource = rawMemberSource ? rawMemberSource.fileName+":"+rawMemberSource.line+":"+rawMemberSource.character : null
let memberDetails = null
if (memberType == "enumerable"){
//ENUM => ENUMERABLE
memberDetails = handleType(member.type)
}
const memberInherited = member.flags.isInherited ? true : false
const memberStatic = member.flags.isStatic ? true : false
const memberProtected = member.flags.isProtected ? true : false
const memberOptional = member.flags.isOptional ? true : false
const memberReadonly = member.flags.isReadonly ? true : false
declarationChildren.push({
type:memberType,
name:memberName,
comment:memberComment,
source:memberSource,
details:memberDetails,
inherited:memberInherited,
static:memberStatic,
protected:memberProtected,
optional:memberOptional,
readonly:memberReadonly
})
}
}else if (declarationType == "variable"){
//VARIABLE
declarationChildren.push(handleType(declaration.type))
}else if (declarationType == "function"){
//FUNCTION
declarationChildren.push(handleFunction(declaration))
}
exported.push({
type:declarationType,
name:declarationName,
comment:declarationComment,
constant:declarationConstant,
source:declarationSource,
children:declarationChildren,
typeParams:declarationTypeParams
})
}
}
fs.writeFileSync(".docs/result.json",JSON.stringify(exported,null,"\t"))
fs.rmSync(".docs/typedoc-result.json")
-13
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@@ -1,13 +0,0 @@
{
"$schema": "https://typedoc.org/schema.json",
"entryPoints": [
"../src/core/api/modules/",
"../src/core/api/defaults/",
"../src/core/api/openticket/",
"../src/core/api/main.ts",
"../src/core/startup/init.ts",
],
"entryPointStrategy": "expand",
"json": "./typedoc-result.json",
"basePath": "../"
}
+1 -1
View File
@@ -1,7 +1,7 @@
# Contributing Guidelines
<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) [![version](https://img.shields.io/badge/version-4.1.3-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.1.3) [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) [![version](https://img.shields.io/badge/version-4.2.0-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.2.0) [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
These are the Contributing Guidelines of Open Ticket!<br>
Here you can find everything you need to know about contributing to Open Ticket.<br>
+93
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@@ -0,0 +1,93 @@
{
"_INFO":"This document contains all Open Ticket contributors.",
"SPONSOR_TEMPLATE":{
"name":"INSERT_NAME",
"pictureUrl":"INSERT_PICTURE_URL",
"profileUrl":"INSERT_PROFILE_URL",
"sectionId":"INSERT_ID"
},
"SECTION_TEMPLATE":{
"name":"INSERT_NAME",
"id":"INSERT_ID",
"pfpSize":50,
"pfpColumns":5,
"withNames":true
},
"sections":[
{
"name":"🛠️ Contributors",
"id":"contributor",
"pfpSize":100,
"pfpColumns":8,
"withNames":true
},
{
"name":"📞 Discord Support",
"id":"support",
"pfpSize":100,
"pfpColumns":8,
"withNames":true
},
{
"name":"🧩 Plugin Developers",
"id":"plugin-dev",
"pfpSize":100,
"pfpColumns":8,
"withNames":true
},
{
"name":"💬 Translators",
"id":"translator",
"pfpSize":100,
"pfpColumns":8,
"withNames":true
}
],
"contributors":[
{"sectionId":"contributor","name":"DJj123dj","pictureUrl":"https://github.com/DJj123dj.png","profileUrl":"https://github.com/DJj123dj"},
{"sectionId":"contributor","name":"guillee3","pictureUrl":"https://github.com/guillee3.png","profileUrl":"https://github.com/guillee3"},
{"sectionId":"contributor","name":"SKaranjaN","pictureUrl":"https://github.com/SKaranjaN.png","profileUrl":"https://github.com/SKaranjaN"},
{"sectionId":"contributor","name":"Ashish5180","pictureUrl":"https://github.com/Ashish5180.png","profileUrl":"https://github.com/Ashish5180"},
{"sectionId":"contributor","name":"duboiss","pictureUrl":"https://github.com/duboiss.png","profileUrl":"https://github.com/duboiss"},
{"sectionId":"contributor","name":"sdehaarte","pictureUrl":"https://github.com/sdehaarte.png","profileUrl":"https://github.com/sdehaarte"},
{"sectionId":"contributor","name":"MauroDruwel","pictureUrl":"https://github.com/MauroDruwel.png","profileUrl":"https://github.com/MauroDruwel"},
{"sectionId":"support","name":"smetsliam","pictureUrl":"https://github.com/smetsliam.png","profileUrl":"https://github.com/smetsliam"},
{"sectionId":"support","name":"Sank34","pictureUrl":"https://github.com/Sank34.png","profileUrl":"https://github.com/Sank34"},
{"sectionId":"support","name":"FrankVissers","pictureUrl":"https://github.com/FrankVissers.png","profileUrl":"https://github.com/FrankVissers"},
{"sectionId":"plugin-dev","name":"Rapid-Fast","pictureUrl":"https://github.com/Rapid-Fast.png","profileUrl":"https://github.com/Rapid-Fast"},
{"sectionId":"plugin-dev","name":"NotMukundOP","pictureUrl":"https://github.com/NotMukundOP.png","profileUrl":"https://github.com/NotMukundOP"},
{"sectionId":"plugin-dev","name":"Imperatorix17","pictureUrl":"https://github.com/imperatorix17.png","profileUrl":"https://github.com/imperatorix17"},
{"sectionId":"plugin-dev","name":"DanoGlez","pictureUrl":"https://github.com/DanoGlez.png","profileUrl":"https://github.com/DanoGlez"},
{"sectionId":"plugin-dev","name":"yowsef","pictureUrl":"https://github.com/Yow-sef.png","profileUrl":"https://github.com/Yow-sef"},
{"sectionId":"plugin-dev","name":"MeneerSouf","pictureUrl":"https://github.com/MeneerSouf.png","profileUrl":"https://github.com/MeneerSouf"},
{"sectionId":"plugin-dev","name":"challenger_nova","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"HanumeshGupta","pictureUrl":"https://github.com/HanumeshGupta.png","profileUrl":"https://github.com/HanumeshGupta"},
{"sectionId":"translator","name":"benzorich","pictureUrl":"https://github.com/benzorich.png","profileUrl":"https://github.com/benzorich"},
{"sectionId":"translator","name":"Reddishye","pictureUrl":"https://github.com/Reddishye.png","profileUrl":"https://github.com/Reddishye"},
{"sectionId":"translator","name":"josuens","pictureUrl":"https://github.com/josuens.png","profileUrl":"https://github.com/josuens"},
{"sectionId":"translator","name":"quiradon","pictureUrl":"https://github.com/quiradon.png","profileUrl":"https://github.com/quiradon"},
{"sectionId":"translator","name":"Imperatorix17","pictureUrl":"https://github.com/imperatorix17.png","profileUrl":"https://github.com/imperatorix17"},
{"sectionId":"translator","name":"NoOneNook","pictureUrl":"https://github.com/NoOneNook.png","profileUrl":"https://github.com/NoOneNook"},
{"sectionId":"translator","name":"guillee3","pictureUrl":"https://github.com/guillee3.png","profileUrl":"https://github.com/guillee3"},
{"sectionId":"translator","name":"Mods HD","pictureUrl":"https://github.com/mods-hd.png","profileUrl":"https://github.com/mods-hd"},
{"sectionId":"translator","name":"anderskiy","pictureUrl":"https://github.com/anderskiy.png","profileUrl":"https://github.com/anderskiy"},
{"sectionId":"translator","name":"SpyEye2","pictureUrl":"https://github.com/SpyEye2.png","profileUrl":"https://github.com/SpyEye2"},
{"sectionId":"translator","name":"Sank34","pictureUrl":"https://github.com/Sank34.png","profileUrl":"https://github.com/Sank34"},
{"sectionId":"translator","name":"thegamer5095","pictureUrl":"https://github.com/thegamer5095.png","profileUrl":"https://github.com/thegamer5095"},
{"sectionId":"translator","name":"danoglez","pictureUrl":"https://github.com/danoglez.png","profileUrl":"https://github.com/danoglez"},
{"sectionId":"translator","name":"zhavis","pictureUrl":"https://github.com/zhavis.png","profileUrl":"https://github.com/zhavis"},
{"sectionId":"translator","name":"yuuslokrobjakkroval","pictureUrl":"https://github.com/yuuslokrobjakkroval.png","profileUrl":"https://github.com/yuuslokrobjakkroval"},
{"sectionId":"translator","name":"imLudwig","pictureUrl":"https://github.com/imLudwig.png","profileUrl":"https://github.com/imLudwig"},
{"sectionId":"translator","name":"iamnotmega","pictureUrl":"https://github.com/iamnotmega.png","profileUrl":"https://github.com/iamnotmega"},
{"sectionId":"translator","name":"Ronalds13424","pictureUrl":"https://github.com/Ronalds13424.png","profileUrl":"https://github.com/Ronalds13424"},
{"sectionId":"translator","name":"dysashop","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"fraden1mvp.","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"palestinian","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"challenger_nova","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"erxg","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"tsgindrius","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"kornel0706","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"me.october","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""},
{"sectionId":"translator","name":"ngocdiep2006","pictureUrl":"https://apis.dj-dj.be/cdn/openticket/default-avatar.png","profileUrl":""}
]
}
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@@ -19,18 +19,15 @@ This list will be updated on every release.
| Version | Supported | Notes |
|------------|-----------|---------------------------------------------------------------|
| 4.2.0 | 🟦 | In Development |
| 4.1.x | 🟦 | In Development |
| 4.1.3 | ✅ | |
| 4.1.2 | ✅ | |
| 4.1.1 | ✅ | Supported Until April 2026 (LTS) |
| 4.2.x | 🟦 | In Development |
| 4.2.1 | 🟦 | In Development |
| 4.2.0 | ✅ | |
| 4.1.3 | ✅ | (LTS) Long-Term-Support, Until September 2026 |
| 4.1.2 | 🚧 | |
| 4.1.1 | 🚧 | |
| 4.1.0 | 🚧 | |
| 4.0.7 | 🚧 | |
| 4.0.6 | 🚧 | |
| 4.0.5 | 🟧 | Deprecated |
| 4.0.4 | 🟧 | Deprecated |
| < 4.0.4 | 🟧 | Deprecated, Transcripts v2.0, Documentation Only |
| < 4.0.0 | ❌ | |
| 4.0.7 | 🟧 | Deprecated |
| < 4.0.7 | ❌ | |
### 🕷️ Reporting Vulnerabilities
You can report vulnerabilities, errors & bugs using one of the following methods:
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{
"_INFO":"This document contains all Open Ticket sponsors.",
"SPONSOR_TEMPLATE":{
"name":"INSERT_NAME",
"pictureUrl":"INSERT_PICTURE_URL",
"profileUrl":"INSERT_PROFILE_URL",
"sectionId":"INSERT_ID"
},
"SECTION_TEMPLATE":{
"name":"INSERT_NAME",
"id":"INSERT_ID",
"pfpSize":50,
"pfpColumns":5,
"withNames":true
},
"sections":[
{
"name":"💎 Platinum Sponsors",
"id":"platinum",
"pfpSize":120,
"pfpColumns":4,
"withNames":true
},
{
"name":"🥇 Gold Sponsors",
"id":"gold",
"pfpSize":60,
"pfpColumns":8,
"withNames":true
},
{
"name":"🥈 Silver Sponsors",
"id":"silver",
"pfpSize":40,
"pfpColumns":16,
"withNames":false
},
{
"name":"❤️ Past Sponsors",
"id":"past",
"pfpSize":30,
"pfpColumns":20,
"withNames":false
}
],
"sponsors":[
{
"name":"Guillee3",
"pictureUrl":"https://github.com/guillee3.png",
"profileUrl":"https://github.com/guillee3",
"sectionId":"platinum"
},
{
"name":"Jacob Humston",
"pictureUrl":"https://github.com/jacobhumston.png",
"profileUrl":"https://github.com/jacobhumston",
"sectionId":"platinum"
},
{
"name":"SpyEye2",
"pictureUrl":"https://github.com/SpyEye2.png",
"profileUrl":"https://github.com/SpyEye2",
"sectionId":"gold"
},
{
"name":"DOSEV5",
"pictureUrl":"https://github.com/DOSEV5.png",
"profileUrl":"https://github.com/DOSEV5",
"sectionId":"gold"
},
{
"name":"YeeetSK",
"pictureUrl":"https://github.com/YeeetSK.png",
"profileUrl":"https://github.com/YeeetSK",
"sectionId":"silver"
},
{
"name":"BENZORICH",
"pictureUrl":"https://github.com/BENZORICH.png",
"profileUrl":"https://github.com/BENZORICH",
"sectionId":"silver"
},
{
"name":"Mods HD",
"pictureUrl":"https://github.com/mods-hd.png",
"profileUrl":"https://github.com/mods-hd",
"sectionId":"silver"
}
]
}
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@@ -2,7 +2,7 @@
<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)
[![version](https://img.shields.io/badge/version-4.1.3-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.1.3)
[![version](https://img.shields.io/badge/version-4.2.0-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.2.0)
[![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
[![Open Ticket supports Pterodactyl Eggs!](https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl)](.eggs/README.md)
@@ -20,6 +20,9 @@ It's recommended to provide at least `1GB` of **Memory/RAM** and `5GB` of **disk
[**`openticket-egg-main.json` (Recommended)**](openticket-egg-main.json)
- This egg will use the `main` branch of Open Ticket.
[**`openticket-egg-v4.2.0.json`**](openticket-egg-v4.2.0.json)
- This egg will always use Open Ticket `v4.2.0`. Open Ticket updates will not have an effect on this egg.
[**`openticket-egg-v4.1.3.json`**](openticket-egg-v4.1.3.json)
- This egg will always use Open Ticket `v4.1.3`. Open Ticket updates will not have an effect on this egg.
@@ -0,0 +1,62 @@
{
"_comment": "DO NOT EDIT: FILE GENERATED AUTOMATICALLY BY PTERODACTYL PANEL - PTERODACTYL.IO",
"meta": {
"version": "PTDL_v2",
"update_url": null
},
"exported_at": "2025-03-16T18:10:18+01:00",
"name": "Open Ticket (v4.2.0)",
"author": "support@dj-dj.be",
"description": "This is the official Pterodactyl egg for Open Ticket v4.2.0, the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions\/Modals, Stats & more!",
"features": null,
"docker_images": {
"ghcr.io\/parkervcp\/yolks:nodejs_20": "ghcr.io\/parkervcp\/yolks:nodejs_20"
},
"file_denylist": [],
"startup": "if [[ ! -z ${NODE_PACKAGES} ]]; then npm install ${NODE_PACKAGES}; fi; if [[ ! -z ${UNNODE_PACKAGES} ]]; then npm uninstall ${UNNODE_PACKAGES}; fi; if [ -f \/home\/container\/package.json ]; then npm install; fi; node \"\/home\/container\/index.js\" ${NODE_FLAGS};",
"config": {
"files": "{}",
"startup": "{\r\n \"done\": \"STARTUP INFO:\"\r\n}",
"logs": "{}",
"stop": "^C"
},
"scripts": {
"installation": {
"script": "#!\/bin\/bash\r\n# Open Ticket Installation Script (v4.2.0)\r\n# Inspired by: Node.js Installation Script\r\n# \u00a9 DJdj Development\r\n\r\necho -e \"[OT INSTALLER] installing dependencies. please wait...\"\r\napt update\r\napt install -y git curl\r\n\r\necho -e \"[OT INSTALLER] updating npm. please wait...\"\r\nnpm install npm@latest --location=global\r\n\r\nmkdir -p \/mnt\/server\r\ncd \/mnt\/server\r\n\r\nBRANCH=\"v4.2.0\"\r\n\r\nif [ \"$(ls -A \/mnt\/server)\" ]; then\r\n echo -e \"[OT INSTALLER] \/mnt\/server directory is not empty.\"\r\n if [ -d .git ]; then\r\n echo -e \"[OT INSTALLER] .git directory exists\"\r\n if [ -f .git\/config ]; then\r\n echo -e \"[OT INSTALLER] loading info from git config\"\r\n ORIGIN=$(git config --get remote.origin.url)\r\n else\r\n echo -e \"[OT INSTALLER] files found with no git config\"\r\n echo -e \"[OT INSTALLER] closing out without touching things to not break anything\"\r\n exit 10\r\n fi\r\n fi\r\n\r\n if [ \"${ORIGIN}\" == \"https:\/\/github.com\/open-discord-bots\/open-ticket.git\" ]; then\r\n echo \"pulling latest from github\"\r\n git pull\r\n fi\r\nelse\r\n echo -e \"[OT INSTALLER] \/mnt\/server is empty.\"\r\n echo -e \"[OT INSTALLER] cloning files into repo.\"\r\n if [ -z ${BRANCH} ]; then\r\n echo -e \"[OT INSTALLER] cloning default branch\"\r\n git clone https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n else\r\n echo -e \"[OT INSTALLER] cloning ${BRANCH}'\"\r\n git clone --single-branch --branch ${BRANCH} https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n fi\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing Open Ticket node.js packages.\"\r\nif [ -f \/mnt\/server\/package.json ]; then\r\n \/usr\/local\/bin\/npm install --omit=dev\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing custom node.js packages.\"\r\nif [[ ! -z ${NODE_PACKAGES} ]]; then\r\n \/usr\/local\/bin\/npm install ${NODE_PACKAGES}\r\nfi\r\n\r\necho -e \"[OT INSTALLER] install complete!\"\r\nexit 0",
"container": "node:latest",
"entrypoint": "bash"
}
},
"variables": [
{
"name": "Additional Npm Packages",
"description": "Specify additional npm packages used by Open Ticket plugins. Use spaces to separate.",
"env_variable": "NODE_PACKAGES",
"default_value": "",
"user_viewable": false,
"user_editable": true,
"rules": "string|nullable",
"field_type": "text"
},
{
"name": "Startup Flags",
"description": "Start the bot with additional Open Ticket flags. Separate using spaces.\r\nA full reference list can be found in the documentation.",
"env_variable": "NODE_FLAGS",
"default_value": "",
"user_viewable": false,
"user_editable": true,
"rules": "string|nullable",
"field_type": "text"
},
{
"name": "Uninstall Npm Packages",
"description": "A list of npm packages to uninstall. Separate by spaces.",
"env_variable": "UNNODE_PACKAGES",
"default_value": "",
"user_viewable": false,
"user_editable": true,
"rules": "string|nullable",
"field_type": "text"
}
]
}
+7 -4
View File
@@ -17,7 +17,10 @@ otdebug.txt
*/*/*/.DS_Store
**/.DS_Store
.docs/*
!.docs/createDocs.js
!.docs/mergeTranslations.js
!.docs/typedoc-config.json
.backup/*
.tools/*
!.tools/createSponsors.ts
!.tools/createContributors.ts
!.tools/mergeTranslations.ts
!.tools/docker-compose.yml
!.tools/dockerfile
+130
View File
@@ -0,0 +1,130 @@
/// <reference types="node"/>
import fs from "fs"
import path from "path"
import crypto from "crypto"
const contributorData: {contributors:Contributor[],sections:Section[]} = JSON.parse(fs.readFileSync(path.join(process.cwd(),"./.github/CONTRIBUTORS.json")).toString())
//CONSTANTS
const CORNER_RADIUS = 10
const SPACE_MULTIPLIER = 1.2
const SVG_WIDTH = 1000
//TYPES
interface Contributor {
name:string,
pictureUrl:string,
profileUrl:string,
sectionId:string
}
interface Section {
name:string,
id:string,
pfpSize:number,
pfpColumns:number,
withNames:boolean
}
//FUNCTIONS
async function downloadPfpToBase64URL(url:string){
const res = await fetch(url,{method:"GET"})
if (!res.ok) return null
const buffer = Buffer.from(await res.arrayBuffer())
console.log("Downloaded picture URL:",url)
return "data:image/png;base64,"+buffer.toString("base64")
}
function createTitle(yPos:number,name:string){
return `<text x="${20}" y="${yPos+20}" text-anchor="start" class="contributor-tier-title">${name}</text>`
}
async function createPfp(yPos:number,xPos:number,size:number,contributor:Contributor,withNames:boolean){
const randomId = crypto.randomBytes(8).toString("hex")
const nameElement = (withNames) ? `<text x="${Math.round(xPos+(size/2))}" y="${yPos+size+20}" text-anchor="middle" fill="currentColor">${contributor.name}</text>` : ""
return (`<a href="${contributor.profileUrl}" class="contributor-link" target="_blank">
<clipPath id="clipPath-${randomId}">
<rect x="${xPos}" y="${yPos}" width="${size}" height="${size}" rx="${CORNER_RADIUS}" ry="${CORNER_RADIUS}"/>
</clipPath>
<image x="${xPos}" y="${yPos}" width="${size}" height="${size}" href="${await downloadPfpToBase64URL(contributor.pictureUrl)}" clip-path="url(#clipPath-${randomId})"/>
${nameElement}
</a>`)
}
async function generateSection(yPos:number,section:Section,contributors:Contributor[]){
let sectionHtml: string = ""
sectionHtml += createTitle(yPos,section.name)
const nameOffset = (section.withNames) ? 20 : 0
//divide contributors in rows
const groupedContributors: Contributor[][] = []
let currentGroup: Contributor[] = []
for (const contributor of contributors){
currentGroup.push(contributor)
if (currentGroup.length == section.pfpColumns){
groupedContributors.push(currentGroup)
currentGroup = []
}
}
if (currentGroup.length > 0) groupedContributors.push(currentGroup)
let y = 0
for (const contributorGroup of groupedContributors){
let x = 0
for (const contributor of contributorGroup){
const pfpYPos = 40 + yPos + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
const pfpXPos = 20 + (x * section.pfpSize * SPACE_MULTIPLIER)
sectionHtml += await createPfp(pfpYPos,pfpXPos,section.pfpSize,contributor,section.withNames)
x++
}
y++
}
let sectionHeight: number = 40 + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
return {sectionHtml,sectionHeight}
}
async function generateSections(sections:Section[],contributors:Contributor[]){
let finalHeight: number = 10
let finalHtml: string = ""
for (const section of sections){
const sectionContributors = contributors.filter((s) => s.sectionId === section.id)
if (sectionContributors.length < 1) continue
const {sectionHtml,sectionHeight} = await generateSection(finalHeight,section,sectionContributors)
finalHeight += sectionHeight
finalHtml += sectionHtml
}
finalHeight += 10
return {finalHeight,finalHtml}
}
function generateFinalHtml(sectionsHtml:string,sectionHeight:number){
return (`<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 ${SVG_WIDTH} ${sectionHeight}" width="${SVG_WIDTH}" height="${sectionHeight}">
<style>
text {
font-weight: 300;
font-size: 14px;
fill: #777777;
font-family: 'Open Sans', 'Helvetica Neue', sans-serif;
}
.contributor-link {
cursor: pointer;
}
.contributor-tier-title {
font-weight: 500;
font-size: 20px;
}
</style>
${sectionsHtml}
</svg>`)
}
//GENERATE CONTRIBUTORS SVG
async function main(){
const {finalHeight,finalHtml} = await generateSections(contributorData.sections,contributorData.contributors)
fs.writeFileSync(path.join(process.cwd(),"./.github/CONTRIBUTORS.svg"),generateFinalHtml(finalHtml,finalHeight))
}
main()
+132
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@@ -0,0 +1,132 @@
/// <reference types="node"/>
import fs from "fs"
import path from "path"
import crypto from "crypto"
const sponsorData: {sponsors:Sponsor[],sections:Section[]} = JSON.parse(fs.readFileSync(path.join(process.cwd(),"./.github/SPONSORS.json")).toString())
//CONSTANTS
const CORNER_RADIUS = 10
const SPACE_MULTIPLIER = 1.2
const SVG_WIDTH = 1000
//TYPES
interface Sponsor {
name:string,
pictureUrl:string,
profileUrl:string,
sectionId:string
}
interface Section {
name:string,
id:string,
pfpSize:number,
pfpColumns:number,
withNames:boolean
}
//FUNCTIONS
async function downloadPfpToBase64URL(url:string){
const res = await fetch(url,{method:"GET"})
if (!res.ok) return null
const buffer = Buffer.from(await res.arrayBuffer())
console.log("Downloaded picture URL:",url)
return "data:image/png;base64,"+buffer.toString("base64")
}
function createTitle(yPos:number,name:string){
return `<text x="${Math.round(SVG_WIDTH/2)}" y="${yPos+20}" text-anchor="middle" class="sponsor-tier-title">${name}</text>`
}
async function createPfp(yPos:number,xPos:number,size:number,sponsor:Sponsor,withNames:boolean){
const randomId = crypto.randomBytes(8).toString("hex")
const nameElement = (withNames) ? `<text x="${Math.round(xPos+(size/2))}" y="${yPos+size+20}" text-anchor="middle" fill="currentColor">${sponsor.name}</text>` : ""
return (`<a href="${sponsor.profileUrl}" class="sponsor-link" target="_blank">
<clipPath id="clipPath-${randomId}">
<rect x="${xPos}" y="${yPos}" width="${size}" height="${size}" rx="${CORNER_RADIUS}" ry="${CORNER_RADIUS}"/>
</clipPath>
<image x="${xPos}" y="${yPos}" width="${size}" height="${size}" href="${await downloadPfpToBase64URL(sponsor.pictureUrl)}" clip-path="url(#clipPath-${randomId})"/>
${nameElement}
</a>`)
}
async function generateSection(yPos:number,section:Section,sponsors:Sponsor[]){
let sectionHtml: string = ""
sectionHtml += createTitle(yPos,section.name)
const nameOffset = (section.withNames) ? 20 : 0
//divide sponsors in rows
const groupedSponsors: Sponsor[][] = []
let currentGroup: Sponsor[] = []
for (const sponsor of sponsors){
currentGroup.push(sponsor)
if (currentGroup.length == section.pfpColumns){
groupedSponsors.push(currentGroup)
currentGroup = []
}
}
if (currentGroup.length > 0) groupedSponsors.push(currentGroup)
let y = 0
for (const sponsorGroup of groupedSponsors){
const xOffset = Math.round((SVG_WIDTH - (sponsorGroup.length * section.pfpSize * SPACE_MULTIPLIER))/2)
let x = 0
for (const sponsor of sponsorGroup){
const pfpYPos = 40 + yPos + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
const pfpXPos = xOffset + (x * section.pfpSize * SPACE_MULTIPLIER)
sectionHtml += await createPfp(pfpYPos,pfpXPos,section.pfpSize,sponsor,section.withNames)
x++
}
y++
}
let sectionHeight: number = 40 + (y * ((section.pfpSize * SPACE_MULTIPLIER) + nameOffset))
return {sectionHtml,sectionHeight}
}
async function generateSections(sections:Section[],sponsors:Sponsor[]){
let finalHeight: number = 10
let finalHtml: string = ""
for (const section of sections){
const sectionSponsors = sponsors.filter((s) => s.sectionId === section.id)
if (sectionSponsors.length < 1) continue
const {sectionHtml,sectionHeight} = await generateSection(finalHeight,section,sectionSponsors)
finalHeight += sectionHeight
finalHtml += sectionHtml
}
finalHeight += 10
return {finalHeight,finalHtml}
}
function generateFinalHtml(sectionsHtml:string,sectionHeight:number){
return (`<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 ${SVG_WIDTH} ${sectionHeight}" width="${SVG_WIDTH}" height="${sectionHeight}">
<style>
text {
font-weight: 300;
font-size: 14px;
fill: #777777;
font-family: 'Open Sans', 'Helvetica Neue', sans-serif;
}
.sponsor-link {
cursor: pointer;
}
.sponsor-tier-title {
font-weight: 500;
font-size: 20px;
}
</style>
<rect x="2" y="2" width="${SVG_WIDTH-4}" height="${sectionHeight-4}" rx="20" ry="20" style="fill:transparent;stroke:#f8ba00;stroke-width:3"></rect>
${sectionsHtml}
</svg>`)
}
//GENERATE SPONSORS SVG
async function main(){
const {finalHeight,finalHtml} = await generateSections(sponsorData.sections,sponsorData.sponsors)
fs.writeFileSync(path.join(process.cwd(),"./.github/SPONSORS.svg"),generateFinalHtml(finalHtml,finalHeight))
}
main()
@@ -1,6 +1,7 @@
//@ts-check
const fjs = require("formatted-json-stringify")
const fs = require("fs")
import fjs from "formatted-json-stringify"
import fs from "fs"
const formatter = new fjs.ObjectFormatter(null,true,[
new fjs.ObjectFormatter("_TRANSLATION",true,[
new fjs.PropertyFormatter("otversion"),
+123 -200
View File
@@ -4,186 +4,169 @@
<sub align="center">Related Projects:</sub><br>
<a href="https://odplugins.dj-dj.be"><img src="https://apis.dj-dj.be/cdn/opendiscord/logo.png" alt="Open Discord" height="55px"></a><br><br>
<a href="https://discord.com/invite/26vT9wt3n3"><img alt="Discord Invite Link" src="https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord"></img></a>
<a href="https://github.com/open-discord-bots/open-ticket/releases/tag/v4.1.3"><img alt="Open Ticket Version" src="https://img.shields.io/badge/version-4.1.3-brightgreen.svg?style=flat-square"></img></a>
<a href="https://github.com/open-discord-bots/open-ticket/releases/tag/v4.2.0"><img alt="Open Ticket Version" src="https://img.shields.io/badge/version-4.2.0-brightgreen.svg?style=flat-square"></img></a>
<a href="https://otdocs.dj-dj.be"><img alt="Open Ticket Documentation" src="https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm"></img></a>
<a href="https://github.com/open-discord-bots/open-ticket/blob/main/LICENSE"><img alt="Open Ticket License" src="https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square"></img></a>
<a href="https://otdocs.dj-dj.be"><img alt="Open Ticket Stars" src="https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square"></img></a>
<br>
<a href="https://github.com/sponsors/DJj123dj"><img alt="Sponsor DJj123dj" src="https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors"></img></a>
<a href="https://hub.docker.com/repository/docker/djj123dj/open-ticket"><img alt="Open Ticket supports Docker!" src="https://img.shields.io/badge/docker-supported-2496ED?style=flat-square&logo=docker"></img></a>
<a href=".eggs/README.md"><img alt="Open Ticket supports Pterodactyl Eggs!" src="https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl"></img></a>
<a href=".github/pterodactyl-eggs/README.md"><img alt="Open Ticket supports Pterodactyl Eggs!" src="https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl"></img></a>
</p>
<p align="center">
Open Ticket is the most <b>advanced and customizable</b> Discord ticket bot available. With <b>350+ configurable settings</b>, you have full control over every aspect of your ticket system!
From <code>HTML transcripts</code> and <code>Advanced Plugins</code> to <code>Claiming & Pinning</code>, <code>Questions & Modals</code>, <code>Detailed Statistics</code>, and much more.<br><br>
The bot is fully translated into <b>36+ languages</b> and has been battle-tested in large Discord servers.<br>
Need help or want to get involved? Feel free to join our <a href="https://discord.dj-dj.be"><b>Discord server</b></a>.
Open Ticket is the most <b>advanced and customizable</b> Discord ticket bot available right now. It features more than <b>350+ configurable settings</b> to control almost every aspect of your ticket system.
From <code>HTML transcripts</code> and <code>Advanced Plugins</code> to <code>Claiming & Pinning</code>, <code>Modal Questions & Limits</code>, <code>Detailed Statistics</code>, and much more.
The bot is fully translated into <b>38+ languages</b> and has been battle-tested in large Discord servers. Need help or want to get involved? Feel free to join our <a href="https://discord.dj-dj.be"><b>Discord server</b></a>.
</p>
<h3 align="center"><b>⭐️ Support Open Ticket’s growth by starring this repo! ⭐️</b></h3>
<p align="center"><sup>❤️ Love Open Ticket? <a href="https://github.com/sponsors/DJj123dj">Sponsorships</a> help fuel our HTML transcript servers and future features! ❤️</sup></p>
<p align="center"><sup>❤️ Love Open Ticket? <a href="https://github.com/sponsors/DJj123dj">Sponsorships</a> help fuel our HTML transcript servers and future features! ❤️</sup><br>
<img align="center" src=".github/SPONSORS.svg" alt="Open Ticket" width="800px">
</p>
---
> **[-> Navigate to (⏱️ Quick Setup)](#️-quick-start-using-cli)**
> **[-> Navigate to (⏱️ Quick Setup)](#️-quick-start)**
> **[-> Navigate to (📚 Documentation)](https://otdocs.dj-dj.be)**
> **[-> Navigate to (📞 Support Server)](https://discord.dj-dj.be)**
> **[-> Navigate to (🧩 Plugins/Addons)](https://odplugins.dj-dj.be)**
> **[-> Navigate to (🦇 Pterodactyl Eggs)](.github/pterodactyl-eggs/README.md)**
### 📌 Features
- **⏳ Quick Setup** - Using the interactive Quick Setup CLI, you can **configure Open Ticket in less than 5min!**
- **🦇 Pterodactyl Support** - Open Ticket works perfect on Pterodactyl based panels. [(Download official eggs)](.eggs/README.md)
- **💩 No Credits** - Your bot won't contain any form of bloat or credits. It's all yours!
- **🔒 Private & Secure** - It has been battletested by thousands of servers and **respects security & privacy.**
- **📈 Scalable** - Made to handle huge servers and has already been **tested in servers with 100k members.**
- **📄 HTML Transcripts** - The **built-in HTML Transcripts Service** provides beautiful & easy-to-use transcripts.
- **✅ Ticket Status** - Close, reopen, delete, claim, pin, rename or move tickets in your server.
- **🇬🇧 Translation** - Every message has been translated in more than **36 languages** by our community.
- **🎨 Customisation** - More than **200+ settings** are related to customisation & advanced features.
- **🖥️ Interactions** - The bot has full support for buttons, dropdowns, slash/text commands & modals.
- **∞ Unlimited Possibilities** - Create an infinite amount of tickets, questions & panels.
- **📝 Advanced Plugins** - Create advanced plugins or use [**pre-made plugins**](#-plugins) by our community.
- **👥 Participants** - Add or remove participants & transfer ownership from one user to another.
- **📊 Detailed Statistics** - With more than **50+ statistics** for tickets, users & the server.
- **🚫 Blacklist** - Blacklist users to prevent them from creating new tickets.
- **🚨 Priorities** - Assign different **priority levels** to tickets to mark them as important.
- **❓ Modal Questions** - Give users the ability to **answer questions** in a modal before their ticket is created.
- **✨ Commands** - Manage all your tickets with more than 28+ commands.
- **🤖 Automation** - Automate ticket handling with **autoclose, autodelete** & slow mode.
- **😎 Additional Features** - For some weird reason, the bot also supports Reaction Role & URL Buttons.
#### Core Features
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-management.svg"></img> **Ticket Management** - Close, reopen, delete, claim or pin tickets with ease.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-commands.svg"></img> **Powerful Commands** - Manage your support system with **30+ commands** for staff & users.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-questions.svg"></img> **Modal Questions** - Ask users **custom questions** before a ticket is created.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-priorities.svg"></img> **Priorities** - Assign **priority levels** to tickets to highlight urgent requests.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-participants.svg"></img> **Participants** - Add or remove participants & transfer ownership from one user to another.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-adjustments.svg"></img> **Adjustments** - Rename tickets, change ticket types or transfer ownership.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-blacklist.svg"></img> **Blacklist & Limits** - Prevent users from creating tickets and set per-user or global ticket limits.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-customisable.svg"></img> **Highly Customisable** - Configure **350+ settings** covering appearance and behaviour.
#### And even more using [pre-made community plugins](#-plugins)!
- **💬 Reviews** - Create & manage a support review system.
- **📢 Feedback** - Collect feedback & create forms for users to answer.
- **⏰ Reminders** - Create & manage customisable reminders.
- **🏷️ Tags** - Create tags & answer questions automatically using keywords.
- **📝 Forms** - Create advanced forms and automatically ask for repetitive questions.
- **🔄 Channel Display** - Create a voice channel with realtime statistics from the ticket system.
- **💾 SQLite Database** - Use an `SQLite` database for increased performance.
- **🎉 Custom Embeds** - Create your own embeds and send them using a command.
- **🎨 Customisation** - Yep, you heard it right. Even more customisation!
- **😁 And so much more...**
#### Ticket Automation & Workflows
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-unlimited.svg"></img> **Unlimited Possibilities** - Create unlimited tickets, panels & question flows.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-autoclose.svg"></img> **Autoclose Tickets** - Automatically **close tickets** after predefined conditions.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-autodelete.svg"></img> **Autodelete Tickets** - Automatically **delete closed tickets** to keep channels clean.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/automation-categories.svg"></img> **Category Routing** - Move tickets between categories based on claim or close state.
### ⏱️ Quick Start (Using Interactive CLI Tool)
> 1. Download the latest version of Open Ticket on [Github](https://github.com/open-discord-bots/open-ticket).
> 2. Make sure Node.js & Npm are installed using `node -v` (minimum `v20`).
#### Transcripts & Insights
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/insights-transcripts.svg"></img> **HTML Transcripts** - Generate beautiful, easy-to-read **HTML transcripts** for every ticket.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/insights-stats.svg"></img> **Detailed Statistics** - Track **50+ statistics** for tickets, users and server activity.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/insights-logs.svg"></img> **Ticket Logs** - Track **all ticket events** such as creation, closures, and staff actions.
#### User Experience
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-translated.svg"></img> **Fully Translated** - Available in **38+ languages**, translated and maintained by the community.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-interactions.svg"></img> **Modern Interactions** - Full support for buttons, dropdowns, slash/text commands & modals.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-panels.svg"></img> **Panels** - Create messages with buttons or a dropdown for users to open tickets.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ux-sub-panels.svg"></img> **Sub-Panels** - One panel not enough? Use multiple panels to offer more choices.
#### Plugins & Ecosystem
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-plugins.svg"></img> **Plugin System** - Use custom plugins to **add new features** or **modify existing behavior** of the bot.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-community.svg"></img> **Community Plugins** - Use and share plugins built by the community.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-api.svg"></img> **Advanced API** - Build advanced plugins with access to ticket events and internal systems.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-integrations.svg"></img> **Integrations** - Connect Open Ticket with external services to automate workflows across platforms.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/ecosystem-bonus.svg"></img> **Bonus Features** - Somehow, we included Reaction Roles and URL Button support as well.
#### Deployment
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-quick.svg"></img> **Quick Setup** - Easy **5-minute configuration** using the Interactive Setup CLI.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-scale.svg"></img> **Scalable & Reliable** - Battle-tested in servers with **100k+ members**.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-secure.svg"></img> **Private & Secure** - Used by thousands of servers with respect for security & privacy.
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-pterodactyl.svg"></img> **Pterodactyl Support** - 100% compatible with Pterodactyl panels. [(Download official eggs)](.eggs/README.md)
- <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/deployment-docker.svg"></img> **Docker Support** - Deploy Open Ticket in minutes with Docker containers.
#### Extend functionality even more with our [pre-made community plugins](#-plugins)!
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-reviews.svg"></img> **Reviews** - Create and manage a support review system for tickets.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-tags.svg"></img> **Tags** - Define keywords that automatically trigger predefined responses.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-reminders.svg"></img> **Reminders** - Create and manage custom reminders for users or staff.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-ai.svg"></img> **AI Integrations** - Connect to AI providers such as ChatGPT, Claude, or Gemini.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-display.svg"></img> **Channel Display** - Create voice channels that display real-time ticket system statistics.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-forms.svg"></img> **Forms** - Build advanced forms for collecting structured information from users.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-embeds.svg"></img> **Custom Embeds** - Create and send custom embeds via commands.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/core-customisable.svg"></img> **Customization Tools** - Additional configuration options for advanced behavior and styling.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-dashboard.svg"></img> **Web Dashboard** - Configure and manage the bot through a remote web dashboard.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-feedback.svg"></img> **Feedback** - Collect user feedback after ticket deletion using forms.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-sqlite.svg"></img> **SQLite Database** - Use an SQLite backend for improved performance and lightweight storage.
> - <img align="center" src="https://apis.dj-dj.be/cdn/openticket/readme-icons/plugin-more.svg"></img> **And more** - Additional community plugins are available and actively expanding.
## ⏱️ Quick Start
> 1. Download the [latest version of Open Ticket](https://github.com/open-discord-bots/open-ticket/releases/latest).
> 2. Make sure you have installed Node.js on your system (check using `node -v`, minimum `v20`).
> 3. Install any required dependencies using `npm install`.
> 4. Start the **Quick Setup CLI** using `npm run setup`.
> 5. Click on `> ⏱️ Quick Setup` and follow the instructions.
> 4. Configure the bot in one of the following ways:
> - Method 1 (Easy): Start the **Quick Setup CLI** using `npm run setup`.
> - Method 2 (Hard): Manual **JSON configuration** in `./config/...`
> 5. If using the **Quick Setup CLI**, click on `> ⏱️ Quick Setup` and follow the instructions.
> 6. Start the bot using `npm start` or `node index.js`
> - If required, the bot will give a report of errors that must be solved.
> - If any config errors occur, the bot will give you a report of how to solve them.
> - Follow the instructions and restart the bot.
> 7. Enjoy using Open Ticket!
> 8. Install plugins from the [**Official Plugin Repository**](https://github.com/open-discord-bots/plugins)
>
> #### 🚦 Navigation
> #### 🚦 Next Steps
> **[-> Navigate to (📚 Documentation)](https://otdocs.dj-dj.be)**
> **[-> Navigate to (📞 Support Server)](https://discord.dj-dj.be)**
> **[-> Navigate to (🧩 Download Plugins)](https://odplugins.dj-dj.be)**
> **[-> Navigate to (🧩 Plugins/Addons)](https://odplugins.dj-dj.be)**
> **[-> Navigate to (🦇 Pterodactyl Eggs)](.github/pterodactyl-eggs/README.md)**
>
> #### 🖥️ Recommended Hosting
> - **A VPS (Virtual Private Server)** - Extra customisation & more stability. Recommended for most servers.
> - **Any Pterodactyl-Based Panel** - Easy installation & configuration.
### ❤️ Sponsors
Huge thanks to our sponsors for making this project possible. Your support means everything to us.
<table>
<tr>
<td><img src="https://github.com/guillee3.png" alt="Profile Picture" width="100px"></td>
<td><img src="https://github.com/yeeetSK.png" alt="Profile Picture" width="100px"></td>
<td><img src="https://github.com/jacobhumston.png" alt="Profile Picture" width="100px"></td>
</tr>
<tr>
<td align="center"><a href="https://github.com/guillee3"><b>guillee3</b></a></td>
<td align="center"><a href="https://github.com/yeeetSK"><b>yeeetSK</b></a></td>
<td align="center"><a href="https://github.com/jacobhumston"><b>jacobhumston</b></a></td>
</tr>
</table>
**Past Sponsors:**<br>
<a href="https://github.com/sponsors/DJj123dj">
<img src="https://github.com/SpyEye2.png" alt="SpyEye" width="40px">
<img src="https://github.com/mods-hd.png" alt="Mods HD" width="40px">
<img src="https://github.com/DOSEV5.png" alt="DOSEV5" width="40px">
<img src="https://github.com/BENZORICH.png" alt="BENZORICH" width="40px">
</a>
## 📸 Preview
<img alt="An example of a panel." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/panel-examples.png">
<img alt="An example of a ticket message." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/ticket-example.png">
<img alt="Examples of built-in commands." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/command-examples.png">
## 🛠️ Contributors
### 🖥️ Team & Contributors
A list of amazing people who have contributed or provided supported for **Open Ticket** and **Open Discord**.
<table>
<tr>
<td align="center"><img src="https://github.com/DJj123dj.png" alt="Profile Picture" width="80px"></td>
<td align="center"><img src="https://github.com/guillee3.png" alt="Profile Picture" width="80px"></td>
<td align="center"><img src="https://github.com/smetsliam.png" alt="Profile Picture" width="80px"></td>
<td align="center"><img src="https://github.com/FrankVissers.png" alt="Profile Picture" width="80px"></td>
<td align="center"><img src="https://github.com/Sank34.png" alt="Profile Picture" width="80px"></td>
<td align="center"><img src="https://github.com/SKaranjaN.png" alt="Profile Picture" width="80px"></td>
</tr>
<tr>
<th><a href="https://github.com/DJj123dj">💻🧩💬 DJj123dj</a></th>
<th><a href="https://github.com/guillee3">🧩💬 Guillee3</a></th>
<th><a href="https://github.com/smetsliam">💬 smetsliam</a></th>
<th><a href="https://github.com/FrankVissers">💬 Frank Vissers</a></th>
<th><a href="https://github.com/Sank34">💬 Sanke</a></th>
<th><a href="https://github.com/SKaranjaN">🧩 SKaranjaN</a></th>
</tr>
</table>
## 💬 Translations
With the amazing support of our translators, we've been able to translate Open Ticket in more than **38 languages**!
#### Categories: 🟢 Available - 🤖 Partially Made Using AI - 🟠 Incomplete - 🔴 Unavailable/Outdated
### 💬 Translators
With the amazing support of our translators, we've been able to translate Open Ticket in more than **36 languages**!
#### Categories:
- **🟢 Available**
- **🤖 Partially Made Using AI**
- **🟠 Incomplete**
- **🔴 Unavailable/Outdated**
|🔍 |Languages (36) |Maintainer (Github/Discord) |
|----|---------------------|--------------------------------|
|🟢 |🇬🇧 English |djj123dj |
|🟢 |🇳🇱 Dutch |djj123dj |
|🟢 |🇩🇪 German |benzorich |
|🟢 |🇫🇷 French |guillee.3 |
|🟢 |🇪🇸 Spanish |redactado & josuens |
|🟢 |🇵🇹 Portuguese |quiradon |
|🟢 |🇮🇹 Italian |fraden1mvp. & imperatorix_17 |
|🟢 |🇸🇪 Swedish |NoOneNook |
|🟢 |🇳🇴 Norwegian |NoOneNook |
|🟢 |🇹🇭 Thai |modshd |
|🟢 |🇮🇳 Hindi |challenger_nova |
|🟢 |🇭🇺 Hungarian |kornel0706 |
|🟢 |🇮🇩 Indonesian |erxg |
|🟢 |🇱🇹 Lithuanian |tsgindrius |
|🟢 |🇺🇦 Ukrainian |anderskiy |
|🟢 |🇨🇿 Czech |spyeye_ |
|🟢 |🇷🇴 Romanian |sankedev |
|🟢 |🇩🇰 Danish |the_gamer |
|🟢 |🇹🇷 Turkish |palestinian |
|🟢 |🇦🇪 Arabic |palestinian |
|🟢 |🇵🇱 Polish |danoglez |
|🟢 |🇮🇷 Persian |dysashop & zhavis |
|🟢 |🇧🇩 Bengali |HanumeshGupta |
|🟢 |❓ Catalan |guillee3 |
|🤖 |🇪🇪 Estonian |iamnotmega |
|🤖 |🇫🇮 Finnish |iamnotmega |
|🤖 |🇯🇵 Japanese |HanumeshGupta |
|🤖 |🇬🇷 Greek |HanumeshGupta |
|🤖 |🇸🇮 Slovenian |HanumeshGupta |
|🤖 |🇰🇷 Korean |HanumeshGupta |
|🤖 |🇮🇳 Tamil |HanumeshGupta |
|🤖 |🇨🇳 Simplified Chinese |HanumeshGupta |
|🤖 |❓ Kurdish |HanumeshGupta |
|🤖 |🇷🇺 Russian |NoOneNook |
|🤖 |🇱🇻 Latvian |NoOneNook |
|🤖 |🇻🇳 Vietnamese |ngocdiep2006 |
|🔴 |🇨🇳 Traditional Chinese|[⭐ Contribute!](.github/CONTRIBUTING.md)|
|🔍 |Languages (38) |Config Value |Maintainers (Github/Discord) |
|----|----------------------|------------------------|--------------------------------|
|🟢 |🇬🇧 English |`"english"` |djj123dj |
|🟢 |🇳🇱 Dutch |`"dutch"` |djj123dj |
|🟢 |🇩🇪 German |`"german"` |benzorich |
|🟢 |🇫🇷 French |`"french"` |guillee.3 |
|🟢 |🇪🇸 Spanish |`"spanish"` |Reddishye & josuens |
|🟢 |🇵🇹 Portuguese |`"portuguese"` |quiradon |
|🟢 |🇮🇹 Italian |`"italian"` |fraden1mvp. & imperatorix_17 |
|🟢 |🇸🇪 Swedish |`"swedish"` |NoOneNook |
|🟢 |🇳🇴 Norwegian |`"norwegian"` |NoOneNook |
|🟢 |🇹🇭 Thai |`"thai"` |modshd |
|🟢 |🇮🇳 Hindi |`"hindi"` |challenger_nova |
|🟢 |🇭🇺 Hungarian |`"hungarian"` |kornel0706 |
|🟢 |🇮🇩 Indonesian |`"indonesian"` |erxg |
|🟢 |🇱🇹 Lithuanian |`"lithuanian"` |tsgindrius |
|🟢 |🇺🇦 Ukrainian |`"ukrainian"` |anderskiy |
|🟢 |🇨🇿 Czech |`"czech"` |spyeye_ |
|🟢 |🇷🇴 Romanian |`"romanian"` |sankedev |
|🟢 |🇩🇰 Danish |`"danish"` |the_gamer |
|🟢 |🇹🇷 Turkish |`"turkish"` |palestinian |
|🟢 |🇦🇪 Arabic |`"arabic"` |palestinian |
|🟢 |🇵🇱 Polish |`"polish"` |danoglez |
|🟢 |🇮🇷 Persian |`"persian"` |dysashop & zhavis |
|🟢 |🇧🇩 Bengali |`"bengali"` |HanumeshGupta |
|🟢 |❓ Catalan |`"catalan"` |guillee3 |
|🟢 |🇨🇳 Traditional Chinese|`"traditional-chinese"` |me.october |
|🟢 |🇰🇭 Khmer (Cambodia) |`"khmer"` |yuuslokrobjakkroval |
|🤖 |🇪🇪 Estonian |`"estonian"` |iamnotmega |
|🤖 |🇫🇮 Finnish |`"finnish"` |iamnotmega |
|🤖 |🇯🇵 Japanese |`"japanese"` |HanumeshGupta |
|🤖 |🇬🇷 Greek |`"greek"` |HanumeshGupta |
|🤖 |🇸🇮 Slovenian |`"slovenian"` |HanumeshGupta |
|🤖 |🇰🇷 Korean |`"korean"` |HanumeshGupta |
|🤖 |🇮🇳 Tamil |`"tamil"` |HanumeshGupta |
|🤖 |❓ Kurdish |`"kurdish"` |HanumeshGupta |
|🤖 |🇷🇺 Russian |`"russian"` |NoOneNook |
|🤖 |🇱🇻 Latvian |`"latvian"` |NoOneNook |
|🤖 |🇻🇳 Vietnamese |`"vietnamese"` |ngocdiep2006 |
|🤖 |🇨🇳 Simplified Chinese |`"simplified-chinese"` |HanumeshGupta |
<!--[⭐ Contribute!](.github/CONTRIBUTING.md) -->
## 😎 Hall Of Fame
<img alt="The full list of contributors for Open Ticket and Open Discord." src=".github/CONTRIBUTORS.svg">
## ⭐️ Star History
If you enjoy using Open ticket, **consider starring** this repository.
If you enjoy using Open ticket, **consider starring** our repository.
This will help us grow and reach even more people!
<a href="https://star-history.com/#open-discord-bots/open-ticket&Date">
@@ -194,66 +177,6 @@ This will help us grow and reach even more people!
</picture>
</a>
## 🧩 Plugins
**Download all plugins from our [Official Plugin Repository](https://github.com/open-discord-bots/plugins)!**<br>
> #### ⭐ Featured Plugins (Top 5 Most Used)
> **[`ot-sqlite-database`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-sqlite-database/),
> [`ot-reviews`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-reviews/),
> [`ot-feedback`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-feedback/),
> [`ot-tags`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-tags/),
> [`ot-restrictions`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-restrictions/)**
#### Categories:
- **📄 Example** - These plugins serve as an example or starting template.
- **📢 Command** - These plugins add new commands to the bot.
- **⚙️ Utility** - These plugins help with utility systems. You might not notice them as a ticket user/admin directly.
- **🎨 Customisation** - These plugins add even more customisation to the bot.
- **💼 Management** - These plugins add features that help you manage your server or ticket system.
- **🤖 Client** - These plugins add features affecting the Discord Client or bot itself.
- Please Create a new category when your plugin doesn't fit in one of the available categories.
### 📦 Official *(made by DJdj Development)*
|Name |Category |Description |
|----------------------------------------------------------------------|----------------------------|-------------------------|
|[`example-plugin`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/example-plugin/) |📄 Example |This is just an example plugin for people that want to create their own plugin. |
|[`example-command`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/example-command/) |📄 Example |Sample custom command using the Open Discord system. |
|[`ot-jump-to-top`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-jump-to-top/) |📢 Command |Add a simple command to jump to the top of the ticket. |
|[`ot-kill-switch`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-kill-switch/) |📢 Command |Temporarily disable the ticket system using a kill switch. |
|[`ot-hosting-status`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-hosting-status/) |📢 Command |A simple command to send hosting status updates to a channel. |
|[`ot-shutdown`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-shutdown/) |📢 Command |A simple command to turn off the bot from a slash command (server & bot owner only). |
|[`ot-sqlite-database`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-sqlite-database/) |⚙️ Utility |With this plugin, the database will be an SQLite file. It's a must-have for large servers! |
|[`ot-no-slash-clear`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-no-slash-clear/) |⚙️ Utility |Disable the automatic removal of slash commands that aren't used by Open Ticket. |
|[`ot-migrate-v3`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-migrate-v3/) |⚙️ Utility |Use this plugin to migrate all tickets from Open Ticket v3 to v4. |
|[`ot-ticket-message-extras`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-ticket-message-extras/) |🎨 Customisation |A plugin which adds a few little features to the ticket message. |
|[`ot-rename-keep-prefix`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-rename-keep-prefix/) |🎨 Customisation |Simple plugin to keep the channel prefix when using the /rename command. |
|[`ot-customise-buttons`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-customise-buttons/) |🎨 Customisation |Customise almost all built-in buttons. This includes the claim, reopen, close & delete buttons. |
|[`ot-ephemeral-messages`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-ephemeral-messages/) |🎨 Customisation |Customise for every messages if it needs to be ephemeral or not. |
|[`ot-footers`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-footers/) |🎨 Customisation |A simple plugin to add footers in all Open Ticket embeds. |
|[`ot-alt-detector`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-alt-detector/) |💼 Management |Use the discord-alt-detector npm package by DJdj Development in your ticket bot. |
|[`ot-embeds`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-embeds/) |💼 Management |Create custom premade embeds in the config or use the command to create one from scratch. |
|[`ot-move-actions`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-move-actions/) |💼 Management |Automatically unclaim/unpin a ticket when it's moved using `/move`. |
|[`ot-reviews`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-reviews/) |💼 Management |Review system for Open Ticket! It is very customisable and has lots of features. |
|[`ot-tags`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-tags/) |💼 Management |Use tags to quickly reply with a pre-existing text. |
|[`ot-restrictions`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-restrictions/) |💼 Management |Restrict which roles can open a specific ticket option. |
|[`ot-better-status`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-better-status/) |🤖 Client |An advanced status plugin to rotate between states. It also allows for the use of variables. |
|[`ot-channel-display`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-channel-display/) |🤖 Client |A plugin to show different variables in a voice channel in your server. |
|[`ot-vanity`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-vanity/) |🤖 Client |A plugin to detect the vanity status of members in the server and give them exclusive privilleges. |
### ✅ Verified *(made by community)*
|Name |Author |Category |Description |
|---------------------------------------------------------------------|----------------------------|----------------------------|-------------------------|
|[`ot-config-reload`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-config-reload/) |guillee.3 |⚙️ Utility |This plugin adds a new command that allows reloading the Open Ticket config files without the need for a restart. |
|[`ot-feedback`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-feedback/) |an_developer |💼 Management |A plugin to gather feedback of your support service. |
|[`ot-assign-role`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-assign-role/) |rapid.fast |💼 Management |This plugin assigns a predefined role to a user upon creating a ticket. |
|[`ot-moderation`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-moderation/) |NotMukundOP |💼 Management |A simple moderation plugin for Open Discord with ban, kick & warnings. |
|[`ot-template-system`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-template-system/) |DanoGlez |💼 Management |Predefined template system for sending quick messages. |
|[`ot-volume-warning`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-volume-warning/) |guillee.3 |💼 Management |Alerts ticket creators when too many tickets are open, indicating possible response delays. |
|[`ot-reminders`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-reminders/) |guillee.3 |💼 Management |Set reminders that will be sent to a channel every specified time. |
|[`ot-ticket-forms`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-ticket-forms/) |guillee.3 |💼 Management |An advanced forms plugin for Open Ticket. |
|[`ot-followups`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-followups/) |guillee.3 |💼 Management |Send additional follow-up messages to a ticket. |
|[`ot-twitch-notifier`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-twitch-notifier/) |guillee.3 |💼 Management |Get notified when your favorite Twitch streamers go live. |
|[`ot-translate-cmds`](https://github.com/open-discord-bots/plugins/tree/main/open-ticket/ot-translate-cmds/) |guillee.3 |🤖 Client |Translate all built-in command names, descriptions & options. |
---
<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="170px">
-125
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{
"_INFO":{
"support":"https://otdocs.dj-dj.be",
"discord":"https://discord.dj-dj.be",
"version":"open-ticket-v4.1.3"
},
"token":"insert your bot token here! (or leave empty when using 'tokenFromENV')",
"tokenFromENV":false,
"mainColor":"#f8ba00",
"language":"english",
"prefix":"!ticket ",
"serverId":"discord server id",
"globalAdmins":["discord role id"],
"slashCommands":true,
"textCommands":true,
"status":{
"enabled":true,
"type":"listening OR watching OR playing OR custom",
"mode":"online OR invisible OR idle OR dnd",
"text":"/help",
"state":"(additional text or leave empty)"
},
"system":{
"preferSlashOverText":true,
"sendErrorOnUnknownCommand":true,
"questionFieldsInCodeBlock":true,
"displayFieldsWithQuestions":false,
"showGlobalAdminsInPanelRoles":false,
"disableVerifyBars":false,
"useRedErrorEmbeds":true,
"alwaysShowReason":false,
"emojiStyle":"before (OR after OR double OR disabled)",
"pinEmoji":"📌",
"replyOnTicketCreation":true,
"replyOnReactionRole":true,
"askPriorityOnTicketCreation":false,
"removeParticipantsOnClose":false,
"disableAutocloseAfterReopen":true,
"autodeleteRequiresClosedTicket":true,
"adminOnlyDeleteWithoutTranscript":true,
"allowCloseBeforeMessage":false,
"allowCloseBeforeAdminMessage":true,
"useTranslatedConfigChecker":true,
"pinFirstTicketMessage":false,
"enableTicketClaimButtons":true,
"enableTicketCloseButtons":true,
"enableTicketPinButtons":true,
"enableTicketDeleteButtons":true,
"enableTicketActionWithReason":true,
"enableDeleteWithoutTranscript":true,
"logs":{
"enabled":false,
"channel":"discord channel id"
},
"limits":{
"enabled":true,
"globalMaximum":50,
"userMaximum":3
},
"channelTopic":{
"showOptionName":true,
"showOptionDescription":false,
"showOptionTopic":true,
"showPriority":false,
"showClosed":true,
"showClaimed":false,
"showPinned":false,
"showCreator":false,
"showParticipants":false
},
"permissions":{
"help":"everyone (OR admin OR none OR role id)",
"panel":"admin (OR everyone OR none OR role id)",
"ticket":"none (OR admin OR everyone OR role id)",
"close":"everyone (OR admin OR none OR role id)",
"delete":"admin (OR everyone OR none OR role id)",
"reopen":"everyone (OR admin OR none OR role id)",
"claim":"admin (OR everyone OR none OR role id)",
"unclaim":"admin (OR everyone OR none OR role id)",
"pin":"admin (OR everyone OR none OR role id)",
"unpin":"admin (OR everyone OR none OR role id)",
"move":"admin (OR everyone OR none OR role id)",
"rename":"admin (OR everyone OR none OR role id)",
"add":"admin (OR everyone OR none OR role id)",
"remove":"admin (OR everyone OR none OR role id)",
"blacklist":"admin (OR everyone OR none OR role id)",
"stats":"everyone (OR admin OR none OR role id)",
"clear":"admin (OR everyone OR none OR role id)",
"autoclose":"admin (OR everyone OR none OR role id)",
"autodelete":"admin (OR everyone OR none OR role id)",
"transfer":"admin (OR everyone OR none OR role id)",
"topic":"admin (OR everyone OR none OR role id)",
"priority":"admin (OR everyone OR none OR role id)"
},
"messages":{
"creation":{"dm":false,"logs":true},
"closing":{"dm":false,"logs":true},
"deleting":{"dm":false,"logs":true},
"reopening":{"dm":false,"logs":true},
"claiming":{"dm":false,"logs":true},
"pinning":{"dm":false,"logs":true},
"adding":{"dm":false,"logs":true},
"removing":{"dm":false,"logs":true},
"renaming":{"dm":false,"logs":true},
"moving":{"dm":false,"logs":true},
"blacklisting":{"dm":false,"logs":true},
"transferring":{"dm":false,"logs":true},
"topicChange":{"dm":false,"logs":true},
"priorityChange":{"dm":false,"logs":true},
"reactionRole":{"dm":false,"logs":true}
}
}
}
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/*
* Hi there! Thank you for installing Open Ticket.
* ----------------------------------------------
* If you need any assistance with configuring the bot,
* feel free to use the documentation or join our Discord server:
* https://otdocs.dj-dj.be
* https://discord.dj-dj.be
* ----------------------------------------------
* SETUP:
* 1. Install the required dependencies using the command: "npm install"
* 2. Configure the bot in one of the following ways:
* a. (easy) Using the Quick Setup CLI Tool
* b. (difficult) Using the JSON files in `./config/`
*
* Start the Quick Setup CLI Tool using the command: "npm run setup"
* After configuration, start the bot using the command: "npm start"
*
* Good luck! DJj123dj & contributors
*/
{
"_CONFIG_VERSION":"open-ticket-v4.2.0",
/* Load the bot token from .env or the "token" field below. Leave "token" empty if using "tokenFromENV". */
"token":"INSERT_BOT_TOKEN",
"tokenFromENV":false,
"mainColor":"#f8ba00", //Hex color used in most embeds
"language":"english", //Visit README.md for list
"prefix":"!ticket ", //Prefix used in text commands
"serverId":"DISCORD_SERVER_ID",
"globalAdmins":["DISCORD_ROLE_ID"], //Have access to all commands
/* Enable/disable text or slash commands. */
"slashCommands":true,
"textCommands":true,
/* Configure the status of the bot. */
"status":{
"enabled":true,
"type":"listening", //Choices: listening, watching, playing, custom
"mode":"online", //Choices: online, invisible, idle, dnd
"text":"/help",
"state":"" //Additional text (Leave empty to disable)
},
/* Send ticket logs to a channel or in DM of the ticket creator. */
"logs":{
"enabled":false,
"channel":"DISCORD_CHANNEL_ID",
"logMessages":{
"creation":{"dm":false,"logs":true},
"closing":{"dm":false,"logs":true},
"deleting":{"dm":false,"logs":true},
"reopening":{"dm":false,"logs":true},
"claiming":{"dm":false,"logs":true},
"pinning":{"dm":false,"logs":true},
"adding":{"dm":false,"logs":true},
"removing":{"dm":false,"logs":true},
"renaming":{"dm":false,"logs":true},
"moving":{"dm":false,"logs":true},
"blacklisting":{"dm":false,"logs":true},
"transferring":{"dm":false,"logs":true},
"topicChange":{"dm":false,"logs":true},
"priorityChange":{"dm":false,"logs":true},
"reactionRole":{"dm":false,"logs":true}
}
},
/* A large collection of settings for the ticket system. */
"ticketSystem":{
"preferSlashOverText":true, //Show slashcmds in help menu's
"sendErrorOnUnknownCommand":true, //Send error when command not found
"questionFieldsInCodeBlock":true, //Put question answers in code blocks
"displayFieldsWithQuestions":false, //Display embed fields together with question answers
"showGlobalAdminsInPanelRoles":false, //Include "globalAdmins" in panel admin lists
"disableVerifyBars":false, //Disable the (❌/✅) buttons
"useRedErrorEmbeds":true, //Make errors embeds always red
"alwaysShowReason":false, //Show reason even if none is provided
"emojiStyle":"before", //The style of emoji's in embeds. Choices: before, after, double, disabled
"pinEmoji":"📌", //Channel emoji of pinned tickets (Leave empty to disable)
"closeEmoji":"", //Channel emoji of closed tickets (Leave empty to disable)
"replyOnTicketCreation":true, //Reply with a msg when a ticket is created
"replyOnReactionRole":true, //Reply with a msg when a reaction role is used
"askPriorityOnTicketCreation":true, //Show a dropdown to select priority
"removeParticipantsOnClose":false, //Remove non-admins when ticket is closed
"disableAutocloseAfterReopen":true, //Disable autoclose after ticket got reopened
"autodeleteRequiresClosedTicket":true, //A ticket must be closed before autodelete works
"adminOnlyDeleteWithoutTranscript":true, //Only allow "globalAdmins" to delete a ticket without transcript
"allowCloseBeforeMessage":false, //Allow closing before a message is sent
"allowCloseBeforeAdminMessage":true, //Allow closing before an admin has sent a message
"useTranslatedConfigChecker":true, //Translate config errors in the console
"pinFirstTicketMessage":true, //Pin the ticket message to the channel
/* Enable/disable certain buttons & features of the bot. */
"enableTicketClaimButtons":true,
"enableTicketCloseButtons":true,
"enableTicketPinButtons":true,
"enableTicketDeleteButtons":true,
"enableTicketActionWithReason":true,
"enableDeleteWithoutTranscript":true, //Allow deleting tickets without transcript
"enableCreateTicketForOtherUser":true, //Allow creating tickets for other users
/* Set the maximum amount of simultaneous tickets. */
"limits":{
"enabled":true,
"globalMaximum":50,
"userMaximum":3
},
/* Choose which data is shown in the channel topic. */
"channelTopic":{
"showOptionName":true,
"showOptionDescription":false,
"showOptionTopic":true,
"showPriority":false,
"showClosed":true,
"showClaimed":false,
"showPinned":false,
"showCreator":false,
"showParticipants":false
},
/* Move closed tickets to a separate category. */
"closedCategory":{
"enabled":false,
"categoryId":"DISCORD_CATEGORY_ID"
},
/* Create tickets in a backup category when the original category exceeds 50 channels. */
"backupCategory":{
"enabled":false,
"categoryId":"DISCORD_CATEGORY_ID"
},
/* Move claimed tickets to a matching category of the user that claimed the ticket. Set to empty list [] to disable. */
"claimedCategories":[
{"user":"DISCORD_USER_ID","category":"DISCORD_CATEGORY_ID"}
]
},
/*
* Set permissions for each individual command, button or action.
* CHOICES:
* >> "none" -> Command disabled
* >> "everyone" -> Allowed for everyone
* >> "admin" -> Global & ticket admins only
* >> "DISCORD_ROLE_ID" -> Custom role only
*/
"permissions":{
"help":"everyone",
"panel":"admin",
"ticket":"none",
"close":"everyone",
"delete":"admin",
"reopen":"everyone",
"claim":"admin",
"unclaim":"admin",
"pin":"admin",
"unpin":"admin",
"move":"admin",
"rename":"admin",
"add":"admin",
"remove":"admin",
"blacklist":"admin",
"stats":"everyone",
"clear":"admin",
"autoclose":"admin",
"autodelete":"admin",
"transfer":"admin",
"topic":"admin",
"priority":"admin",
"transcripts":"admin"
}
}
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[
{
"id":"example-ticket",
"name":"Question",
"description":"Create this ticket if you have a question! (or leave empty)",
"type":"ticket",
"button":{
"emoji":"🎫 (or leave empty)",
"label":"question (or leave empty)",
"color":"gray OR red OR green OR blue"
},
"ticketAdmins":["discord role id"],
"readonlyAdmins":["discord role id"],
"allowCreationByBlacklistedUsers":false,
"questions":["example-question-1","example-question-2"],
"channel":{
"prefix":"question-",
"suffix":"user-name OR user-id OR random-number OR random-hex OR counter-dynamic OR counter-fixed",
"category":"category id (or leave empty)",
"closedCategory":"category id (or leave empty)",
"backupCategory":"category id (or leave empty)",
"claimedCategory":[
{"user":"user id","category":"category id"}
],
"topic":"This is the topic of this ticket channel and is visible to everyone! (or leave empty)"
},
"dmMessage":{
"enabled":false,
"text":"Thank you for creating a ticket in our server! (or leave empty)",
"embed":{
"enabled":false,
"title":"Embed Title! (or leave empty)",
"description":"Description (or leave empty)",
"customColor":"#f8ab00 (or leave empty)",
"image":"https://www.example.com/image.png (or leave empty)",
"thumbnail":"https://www.example.com/image.png (or leave empty)",
"fields":[
{"name":"field name","value":"field value","inline":false}
],
"timestamp":false
}
},
"ticketMessage":{
"enabled":true,
"text":"",
"embed":{
"enabled":true,
"title":"Question Ticket",
"description":"Thank you for creating a 'Question' ticket in our server!\nOur support team will help you as soon as possible!",
"customColor":"#f8ab00 (or leave empty)",
"image":"https://www.example.com/image.png (or leave empty)",
"thumbnail":"https://www.example.com/image.png (or leave empty)",
"fields":[
{"name":"field name","value":"field value","inline":false}
],
"timestamp":false
},
"ping":{
"@here":true,
"@everyone":false,
"custom":["discord role id"]
}
},
"autoclose":{
"enableInactiveHours":false,
"inactiveHours":24,
"enableUserLeave":false,
"disableOnClaim":false
},
"autodelete":{
"enableInactiveDays":false,
"inactiveDays":7,
"enableUserLeave":false,
"disableOnClaim":false
},
"cooldown":{
"enabled":false,
"cooldownMinutes":10
},
"limits":{
"enabled":false,
"globalMaximum":20,
"userMaximum":3
},
"slowMode":{
"enabled":false,
"slowModeSeconds":20
}
},
{
"id":"example-website",
"name":"Website",
"description":"Go to our website.",
"type":"website",
"button":{
"emoji":"😃",
"label":"Visit our website"
},
"url":"https://www.dj-dj.be"
},
{
"id":"example-role",
"name":"Update Ping",
"description":"Click here to get notified on updates!",
"type":"role",
"button":{
"emoji":"📢",
"label":"Update Ping",
"color":"gray OR red OR green OR blue"
},
"roles":["discord role id"],
"mode":"add&remove OR remove OR add",
"removeRolesOnAdd":["discord role id"],
"addOnMemberJoin":false
}
]
+165
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/*
* OPEN TICKET BUTTON OPTIONS
* ----------------------------------------------
* Create customizable ticket, website, reaction-role or sub-panel button options.
* Up to 25 options can be added to each panel in (config/panels.jsonc)
* There are 4 types of options available: ticket, website, role, sub-panel
*
* TIP: Create new options by copying everything between and including the {...} brackets of an option. Paste it after the last option and make sure that they are seperated by a comma.
*/
[
{
/* A ticket option creates a button to open a ticket. */
"id":"example-ticket",
"name":"Question",
"description":"Want to tell us something? Create this ticket for general questions for our support team.", //Leave empty to disable
"type":"ticket",
"button":{
/* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
"emoji":"🎫",
"label":"Question",
"color":"gray" //Choices: gray, red, green, blue
},
/* Add up to 5 modal questions IDs from (config/questions.jsonc). */
"questions":["example-question-1","example-question-2"],
"ticketAdmins":["DISCORD_ROLE_ID"],
"readonlyAdmins":["DISCORD_ROLE_ID"],
"allowCreationByBlacklistedUsers":false,
"channel":{
/* Configure the name, topic and category of the ticket option. */
"prefix":"question-",
"suffix":"user-name", //Choices: user-name, user-id, random-number, random-hex, counter-dynamic, counter-fixed
"category":"DISCORD_CATEGORY_ID", //Leave empty to disable
"topic":"The ticket topic shown in the channel." //Leave empty to disable
},
"dmMessage":{
/* Send a customisable message in DM when creating a ticket. */
"enabled":false,
"text":"", //Leave empty to disable
"embed":{
"enabled":false,
"title":"Question Ticket", //Leave empty to disable
"description":"Thank you for creating a ticket in our server. We will try to help you as soon as possible.", //Leave empty to disable
"customColor":"#f8ab00", //Leave empty to use default color
"image":"", //Image URL. Leave empty to disable
"thumbnail":"", //Image URL. Leave empty to disable
/* Embed fields. Set to empty list [] to disable. */
"fields":[
{"name":"Field name","value":"Field value","inline":false}
],
"timestamp":false
}
},
"ticketMessage":{
/* Send a customisable message in the ticket with close, claim, delete, ... buttons. */
"enabled":true,
"text":"", //Leave empty to disable
"embed":{
"enabled":true,
"title":"Question Ticket", //Leave empty to disable
"description":"Thank you for creating a ticket in our server.\nOur support team will assist you as soon as possible. (leave empty to disable)", //Leave empty to disable
"customColor":"#f8ab00 (leave empty to disable)", //Leave empty to use default color
"image":"https://www.example.com/image.png (leave empty to disable)", //Image URL. Leave empty to disable
"thumbnail":"https://www.example.com/image.png (leave empty to disable)", //Image URL. Leave empty to disable
/* Embed fields. Set to empty list [] to disable. */
"fields":[
{"name":"Field name","value":"Field value","inline":false}
],
"timestamp":false
},
"ping":{
/* Customise the user & role mentions of this ticket message. */
"@here":true,
"@everyone":false,
"custom":["DISCORD_ROLE_ID"]
}
},
"autoclose":{
/* Autoclose this ticket after a period of inactivity or when the creator leaves the server. */
"enableInactiveHours":false,
"inactiveHours":24,
"enableUserLeave":false,
"disableOnClaim":false
},
"autodelete":{
/* Autodelete this ticket after a period of inactivity or when the creator leaves the server. */
"enableInactiveDays":false,
"inactiveDays":7,
"enableUserLeave":false,
"disableOnClaim":false
},
"cooldown":{
/* Users must wait a certain period before being able to create another ticket of this type. */
"enabled":false,
"cooldownMinutes":10
},
"limits":{
/* Set the maximum amount of simultaneous tickets of this option. */
"enabled":false,
"globalMaximum":20,
"userMaximum":3
},
"slowMode":{
/* Enable slow-mode in the ticket channel. */
"enabled":false,
"slowModeSeconds":20
}
},
{
/* A website option creates a button with a URL to an external website. */
"id":"example-website",
"name":"Website",
"description":"Take a look at our amazing website.", //Leave empty to disable
"type":"website",
"button":{
/* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
"emoji":"😃",
"label":"Visit Website"
},
"url":"https://www.dj-dj.be"
},
{
/* A reaction-role option creates a button for members to choose roles. */
"id":"example-role",
"name":"Update Ping",
"description":"Receive notifications about updates in our server.", //Leave empty to disable
"type":"role",
"button":{
/* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
"emoji":"📢",
"label":"Update Ping",
"color":"gray" //Choices: gray, red, green, blue
},
"roles":["DISCORD_ROLE_ID"],
"mode":"add&remove OR remove OR add", //What to do with the roles. Choices: add&remove, add, remove
"removeRolesOnAdd":["DISCORD_ROLE_ID"], //Remove these old roles when new roles are added.
"addOnMemberJoin":false //Add these roles automatically when joining the server.
},
{
/* A sub-panel option creates a button which sends another panel for additional options. */
"id":"example-sub-panel",
"name":"Example Sub-Panel",
"description":"This is an example of how to implement a sub-panel in Open Ticket.", //Leave empty to disable
"type":"sub-panel",
"button":{
/* Configure the button style of this option. At least one of "emoji" or "label" must be provided. */
"emoji":"📋",
"label":"Sub-Panel Example",
"color":"gray" //Choices: gray, red, green, blue
},
"subPanelId":"example-panel" //Choose a panel ID from (config/panels.jsonc)
}
]
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[
{
"id":"example-embed",
"name":"Example Embed",
"dropdown":false,
"options":["example-ticket","example-website","example-role"],
"text":"",
"embed":{
"enabled":true,
"title":"Tickets:",
"description":"Create a ticket by clicking one of the buttons below!",
"customColor":"#f8ab00 (or leave empty)",
"url":"https://openticket.dj-dj.be (or leave empty)",
"image":"https://www.example.com/image.png (or leave empty)",
"thumbnail":"https://www.example.com/image.png (or leave empty)",
"footer":"Open Ticket v4.1.3 (or leave empty)",
"fields":[
{"name":"field name","value":"field value","inline":false}
],
"timestamp":false
},
"settings":{
"dropdownPlaceholder":"Create a ticket!",
"enableMaxTicketsWarningInText":false,
"enableMaxTicketsWarningInEmbed":true,
"describeOptionsLayout":"simple OR normal OR detailed",
"describeOptionsCustomTitle":"",
"describeOptionsInText":false,
"describeOptionsInEmbedFields":true,
"describeOptionsInEmbedDescription":false
}
}
]
+57
View File
@@ -0,0 +1,57 @@
/*
* OPEN TICKET PANELS
* ----------------------------------------------
* Create customizable panel messages with buttons or a dropdown.
* Add up to 25 options to this panel from (config/options.jsonc)
* Panels can be customised with text, images, colors and more.
*
* Spawn the panel in Discord using: /panel <id>
*
* TIP: Create new panels by copying everything between and including the {...} brackets of an panel. Paste it after the last panel and make sure that they are seperated by a comma.
*/
[
{
/* A panel is creates a message with up to 25 options as buttons or dropdown. */
"id":"example-panel",
"name":"Example Panel",
"dropdown":false,
/* Add up to 5 option IDs from (config/options.jsonc). */
"options":["example-ticket","example-website","example-role"],
"text":"", //Leave empty to disable
"embed":{
"enabled":true,
"title":"Tickets:", //Leave empty to disable
"description":"Create a ticket by selecting one of the options below. Once selected, a private ticket will be created for you and our support team will be able to assist you directly.", //Leave empty to disable
"customColor":"#f8ab00", //Leave empty to use default color
"url":"", //URL. Leave empty to disable
"image":"", //Image URL. Leave empty to disable
"thumbnail":"", //Image URL. Leave empty to disable
"footer":"Open Ticket v4.2.0", //Leave empty to disable
/* Embed fields. Set to empty list [] to disable. */
"fields":[
{"name":"Field name","value":"Field value","inline":false}
],
"timestamp":false
},
"settings":{
"dropdownPlaceholder":"Create a ticket...", //Leave empty to use default.
"maximumButtonsPerRow":5,
/* Display the maximum amount of tickets per user. */
"enableMaxTicketsWarningInText":false,
"enableMaxTicketsWarningInEmbed":true,
/* Automatically generate option descriptions from (config/options.jsonc). */
"describeOptionsLayout":"normal", //Choices: simple, normal, detailed
"describeOptionsCustomTitle":"",
"describeOptionsInText":false,
"describeOptionsInEmbedFields":true,
"describeOptionsInEmbedDescription":false
}
}
]
-28
View File
@@ -1,28 +0,0 @@
[
{
"id":"example-question-1",
"name":"Example Question 1",
"type":"short",
"required":true,
"placeholder":"Insert your short answer here!",
"length":{
"enabled":false,
"min":0,
"max":1000
}
},
{
"id":"example-question-2",
"name":"Example Question 2",
"type":"paragraph",
"required":false,
"placeholder":"Insert your long answer here!",
"length":{
"enabled":false,
"min":0,
"max":1000
}
}
]
+102
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@@ -0,0 +1,102 @@
/*
* OPEN TICKET MODAL QUESTIONS
* ----------------------------------------------
* Create customizable modal questions that will be shown before creating a ticket.
* Each ticket option (config/options.jsonc) can contain a maximum of 5 questions.
* There are 6 types of questions available: short, paragraph, dropdown, radio-select, checkbox-select, text-display
*
* TIP: Create new questions by copying everything between and including the {...} brackets of a question. Paste it after the last question and make sure that they are seperated by a comma.
*/
[
{
/* A short text input modal question. */
"id":"example-question-1",
"name":"Example Question 1",
"description":"", //Leave empty to disable
"type":"short",
"required":true,
"placeholder":"Insert answer...",
"length":{
/* Configure length limits for the answer. */
"enabled":false,
"min":0,
"max":1000
}
},
{
/* A paragraph text input modal question. */
"id":"example-question-2",
"name":"Example Question 2",
"description":"", //Leave empty to disable
"type":"paragraph",
"required":false,
"placeholder":"Insert answer...",
"length":{
/* Configure length limits for the answer. */
"enabled":false,
"min":0,
"max":1000
}
},
{
/* A dropdown menu input modal question with up to 25 choices. "emoji" & "description" fields are optional. */
"id":"example-question-3",
"name":"Example Question 3",
"description":"This is a dropdown question.", //Leave empty to disable
"type":"dropdown",
"required":false,
"placeholder":"Choose your answer...",
"choices":[
{"title":"Choice A","description":"Apple","emoji":"🍎"},
{"title":"Choice B","description":"Banana","emoji":"🍌"},
{"title":"Choice C","description":"Orange","emoji":"🍊"},
{"title":"Choice D","description":"Kiwi","emoji":"🥝"}
]
},
{
/* A radio select input modal question with up to 10 choices. */
"id":"example-question-4",
"name":"Example Question 4",
"description":"This is a radio select question.", //Leave empty to disable
"type":"radio-select",
"required":true,
"choices":[
{"title":"Choice A","description":"Up","selectedByDefault":false},
{"title":"Choice B","description":"Down","selectedByDefault":false},
{"title":"Choice C","description":"Left","selectedByDefault":false},
{"title":"Choice D","description":"Right","selectedByDefault":false}
]
},
{
/* A checkbox select input modal question with up to 10 choices. */
"id":"example-question-5",
"name":"Example Question 5",
"description":"This is a checkbox select question.", //Leave empty to disable
"type":"checkbox-select",
"required":true,
"limits":{
/* Configure checkbox amount limits for the answer. */
"enabled":false,
"min":0,
"max":10
},
"choices":[
{"title":"Choice A","description":"Happiness","selectedByDefault":false},
{"title":"Choice B","description":"Anger","selectedByDefault":false},
{"title":"Choice C","description":"Sadness","selectedByDefault":false},
{"title":"Choice D","description":"Fear","selectedByDefault":false}
]
},
{
/* Show text in a modal to provide extra details or explain questions. */
"id":"example-text-display",
"type":"text-display",
"textContents":"This is a text display. It isn't a question, but allows you to display additional details."
}
]
-55
View File
@@ -1,55 +0,0 @@
{
"general":{
"enabled":false,
"enableChannel":false,
"enableCreatorDM":false,
"enableParticipantDM":false,
"enableActiveAdminDM":false,
"enableEveryAdminDM":false,
"channel":"transcript channel id (or leave empty)",
"mode":"html OR text"
},
"embedSettings":{
"customColor":"#f8ab00 (or leave empty)",
"listAllParticipants":false,
"includeTicketStats":false
},
"textTranscriptStyle":{
"layout":"simple OR normal OR detailed",
"includeStats":true,
"includeIds":false,
"includeEmbeds":true,
"includeFiles":true,
"includeBotMessages":true,
"fileMode":"custom OR channel-name OR channel-id OR user-name OR user-id",
"customFileName":"this-is-a-transcript (or leave empty)"
},
"htmlTranscriptStyle":{
"background":{
"enableCustomBackground":false,
"backgroundColor":"#f8ba00 (or leave empty)",
"backgroundImage":"https://www.example.com/image.png (or leave empty)"
},
"header":{
"enableCustomHeader":false,
"backgroundColor":"#202225",
"decoColor":"#f8ba00",
"textColor":"#ffffff"
},
"stats":{
"enableCustomStats":false,
"backgroundColor":"#202225",
"keyTextColor":"#737373",
"valueTextColor":"#ffffff",
"hideBackgroundColor":"#40444a",
"hideTextColor":"#ffffff"
},
"favicon":{
"enableCustomFavicon":false,
"imageUrl":"https://t.dj-dj.be/favicon.png"
}
}
}
+70
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@@ -0,0 +1,70 @@
/*
* OPEN TICKET TRANSCRIPTS
* ----------------------------------------------
* Enable transcript creation when tickets are deleted. There are 2 available transcript types: HTML & Text
*
* HTML Transcripts (recommended):
* Generate transcripts as HTML files to view in the browser. No server or domain required. HTML Transcripts use an external service to process and host the transcripts.
*
* Text Transcripts:
* Generate transcripts as simple .txt files with limited details. Processing happens fully local.
*/
{
"general":{
"enabled":false,
/* Choose which users and channel get the generated transcript. */
"enableChannel":false,
"enableCreatorDM":false,
"enableParticipantDM":false,
"enableActiveAdminDM":false,
"enableEveryAdminDM":false,
"channel":"DISCORD_CHANNEL_ID", //Where to send transcripts. Leave empty when disabled.
"mode":"html" //The type of transcript to use. Choices: html, text
},
"embedSettings":{
/* Customise the embed which contains the generated transcript file or URL. */
"customColor":"#f8ab00", //Leave empty to use default color
"listAllParticipants":false,
"includeTicketStats":false
},
"textTranscriptStyle":{
/* Customise layout of the text transcripts. */
"layout":"normal", //Choices: simple, normal, detailed
"includeStats":true,
"includeIds":false,
"includeEmbeds":true,
"includeFiles":true,
"includeBotMessages":true,
"fileMode":"custom", //How to name the transcript file? Choices: custom, channel-name, channel-id, user-name, user-id
"customFileName":"transcript" //Custom filename without extension
},
"htmlTranscriptStyle":{
/* Customise layout of the HTML transcripts. */
"background":{
"enableCustomBackground":false,
"backgroundColor":"#f8ba00", //Leave empty to use Open Ticket color (#f8ba00)
"backgroundImage":"https://www.example.com/image.png" //Image URL to fill entire background. Leave empty to disable
},
"header":{
"enableCustomHeader":false,
"backgroundColor":"#202225",
"decoColor":"#f8ba00",
"textColor":"#ffffff"
},
"stats":{
"enableCustomStats":false,
"backgroundColor":"#202225",
"keyTextColor":"#737373",
"valueTextColor":"#ffffff",
"hideBackgroundColor":"#40444a",
"hideTextColor":"#ffffff"
},
"favicon":{
"enableCustomFavicon":false,
"imageUrl":"https://t.dj-dj.be/favicon.png"
}
}
}
+1
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@@ -0,0 +1 @@
[]
+6 -158
View File
@@ -4,7 +4,6 @@ const flags = [
//PTERODACTYL PANEL
//add startup flags here (e.g. "--no-compile") when running via the panel
]
process.argv.push(...flags)
/////////////// STARTUP FLAGS ///////////////
/*
@@ -14,170 +13,19 @@ process.argv.push(...flags)
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║ ██║██║ ██╔═██╗ ██╔══╝ ██║
╚██████╔╝██║ ███████╗██║ ╚████║ ██║ ██║╚██████╗██║ ██╗███████╗ ██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚═╝ ╚═╝ ╚═════╝╚═╝ ╚═╝╚══════╝ ╚═╝
v4.1.3 - Made by DJj123dj & Contributors
v4.2.0 - Made by DJj123dj & Contributors
Discord: https://discord.dj-dj.be
Docs: https://otdocs.dj-dj.be
Support Us: https://github.com/sponsors/DJj123dj/
*/
///////////////////////////////////////////
////////// COMPILATION + STARTUP //////////
///////////////////////////////////////////
const fs = require("fs")
const ts = require("typescript")
const {createHash,Hash} = require("crypto")
const nodepath = require('path')
const ansis = require("ansis")
/** ## What is this?
* This is a function which compares `./src/` with a hash stored in `./dist/hash.txt`.
* The hash is based on the modified date & file metadata of all files in `./src/`.
*
* If the hash is different, the bot will automatically re-compile.
* This will help you save CPU resources because the bot shouldn't re-compile when nothing has been changed :)
*
* @param {string} dir
* @param {Hash|null} upperHash
*/
function computeSourceHash(dir,upperHash){
const hash = upperHash ? upperHash : createHash("sha256")
const info = fs.readdirSync(dir,{withFileTypes:true})
for (const file of info) {
const fullPath = nodepath.join(dir,file.name)
if (file.isFile() && [".js",".ts",".jsx",".tsx"].some((ext) => file.name.endsWith(ext))){
const statInfo = fs.statSync(fullPath)
//compute hash using file metadata
const fileInfo = `${fullPath}:${statInfo.size}:${statInfo.mtimeMs}`
hash.update(fileInfo)
}else if (file.isDirectory()){
//recursively compute all folders
computeSourceHash(fullPath,hash)
}
}
//return when not being called recursively
if (!upperHash) {
return hash.digest("hex")
}
}
function requiresCompilation(){
//check hashes when not using "--compile-only" flag
if (process.argv.includes("--compile-only")) return true
console.log("OT: Comparing prebuilds with source...")
const sourceHash = computeSourceHash("./src/")
const pluginHash = computeSourceHash("./plugins/")
const hash = sourceHash+":"+pluginHash
if (fs.existsSync("./dist/hash.txt")){
const distHash = fs.readFileSync("./dist/hash.txt").toString()
if (distHash === hash) return false
else return true
}else return true
}
function saveNewCompilationHash(){
const sourceHash = computeSourceHash("./src/")
const pluginHash = computeSourceHash("./plugins/")
const hash = sourceHash+":"+pluginHash
fs.writeFileSync("./dist/hash.txt",hash)
}
if (!process.argv.includes("--no-compile")){
const requiredDependencies = new Set()
if (fs.existsSync("./plugins")){
console.log("OT: Reading plugin.json files...")
for (const pluginDir of fs.readdirSync("./plugins")){
if (pluginDir === ".DS_Store") continue
const pluginPath = nodepath.join("./plugins", pluginDir)
if (!fs.statSync(pluginPath).isDirectory()) continue
const pluginJsonPath = nodepath.join(pluginPath, "plugin.json")
if (fs.existsSync(pluginJsonPath)){
try{
const pluginData = JSON.parse(fs.readFileSync(pluginJsonPath).toString())
if (pluginData.npmDependencies && Array.isArray(pluginData.npmDependencies)){
pluginData.npmDependencies.forEach((dep) => {
if (typeof dep === "string" && dep.trim()){
requiredDependencies.add(dep.trim())
}
})
}
}catch(err){
// skip invalid plugin.json files, will be caught later
}
}
}
if (requiredDependencies.size > 0){
console.log("OT: Checking plugin npm dependencies...")
/**@type {string[]} */
const missingDeps = []
for (const dep of requiredDependencies){
try{
require.resolve(dep)
}catch(err){
missingDeps.push(dep)
}
}
if (missingDeps.length > 0){
console.log(ansis.red("OT: ❌ Fatal Error --> Missing npm dependencies required by plugins:\n\n")+ansis.cyan(missingDeps.map((dep) => " - "+dep).join("\n")+"\n"))
console.log("OT: Please install missing dependencies using the following command:\n> "+ansis.bold.green("npm install " + missingDeps.join(" "))+"\n")
process.exit(1)
}
}
}
if (requiresCompilation()){
console.log("OT: Compilation Required...")
//REMOVE EXISTING BUILDS
console.log("OT: Removing Prebuilds...")
fs.rmSync("./dist",{recursive:true,force:true})
//COMPILE TYPESCRIPT
console.log("OT: Compiling Typescript...")
const configPath = nodepath.resolve('./tsconfig.json')
const configFile = ts.readConfigFile(configPath,ts.sys.readFile)
//check for tsconfig errors
if (configFile.error){
const message = ts.formatDiagnosticsWithColorAndContext([configFile.error],ts.createCompilerHost({}))
console.error(message)
process.exit(1)
}
//parse tsconfig file
const parsedConfig = ts.parseJsonConfigFileContent(configFile.config,ts.sys,nodepath.dirname(configPath))
//create program/compiler
const program = ts.createProgram({
rootNames:parsedConfig.fileNames,
options:parsedConfig.options
})
//emit all compiled files
const emitResult = program.emit()
//print emit errors/warnings (type errors)
const allDiagnostics = ts.getPreEmitDiagnostics(program).concat(emitResult.diagnostics)
const formattedDiagnostics = ts.formatDiagnosticsWithColorAndContext(allDiagnostics, ts.createCompilerHost(parsedConfig.options))
console.log(formattedDiagnostics)
if (emitResult.emitSkipped || allDiagnostics.find((d) => d.category == ts.DiagnosticCategory.Error || d.category == ts.DiagnosticCategory.Warning)){
console.log("OT: Compilation Failed!")
process.exit(1)
}
}else console.log("OT: No Compilation Required...")
//save new compilation hash
saveNewCompilationHash()
}
//START BOT
console.log("OT: Compilation Succeeded!")
if (process.argv.includes("--compile-only")) process.exit(0) //exit when only compile is required!
console.log("OT: Starting Bot!")
require("./dist/src/index.js")
import { frameworkStartup } from "@open-discord-bots/framework"
frameworkStartup(flags,"openticket",async () => {
await import("./dist/src/index.js")
})
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["palestinian"],
"lastedited":"16/02/2026",
"language":"Arabic",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta"],
"lastedited":"16/02/2026",
"language":"Bengali",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["guillee3"],
"lastedited":"16/02/2026",
"language":"Catalan",
+318 -318
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["DJj123dj"],
"lastedited":"16/02/2026",
"language":"Custom",
@@ -13,94 +13,94 @@
"typeWarning":"[WARNING]",
"typeInfo":"[INFO]",
"headerConfigChecker":"CONFIG CHECKER",
"headerDescription":"check for errors in your config files!",
"footerError":"the bot won't start until all {0}'s are fixed!",
"footerWarning":"it's recommended to fix all {0}'s before starting!",
"headerDescription":"Validating config files...",
"footerError":"The bot will not start until all {0}'s are resolved.",
"footerWarning":"The bot may behave unexpectedly until all {0}'s are resolved.",
"footerSupport":"SUPPORT: {0} - DOCS: {1}",
"compactInformation":"use {0} for more information!",
"compactInformation":"Use {0} for a detailed config report.",
"dataPath":"path",
"dataDocs":"docs",
"dataMessages":"message"
},
"messages":{
"stringTooShort":"This string can't be shorter than {0} characters!",
"stringTooLong":"This string can't be longer than {0} characters!",
"stringLengthInvalid":"This string needs to be {0} characters long!",
"stringStartsWith":"This string needs to start with {0}!",
"stringEndsWith":"This string needs to end with {0}!",
"stringContains":"This string needs to contain {0}!",
"stringChoices":"This string can only be one of the following values: {0}!",
"stringRegex":"This string is invalid!",
"stringInvertedContains":"This string is not allowed to contain {0}!",
"stringLowercase":"This string must be written in lowercase only!",
"stringUppercase":"This string must be written in uppercase only!",
"stringSpecialCharacters":"This string is not allowed to contain any special characters! (a-z, 0-9 & space only)",
"stringNoSpaces":"This string is not allowed to contain spaces!",
"stringCapitalWord":"It's recommended that each word in this string starts with a capital letter!",
"stringCapitalSentence":"It looks like some sentences in this string don't start with a capital letter!",
"stringPunctuation":"It looks like the sentence in this string doesn't end with a punctuation mark!",
"stringTooShort":"Text must be at least {0} characters long",
"stringTooLong":"Text must be no longer than {0} characters",
"stringLengthInvalid":"Text must be exactly {0} characters long",
"stringStartsWith":"Text must start with {0}",
"stringEndsWith":"Text must end with {0}",
"stringContains":"Text must contain {0}",
"stringChoices":"Text must be one of the following: {0}",
"stringRegex":"Text does not match the required format",
"stringInvertedContains":"Text must not contain {0}",
"stringLowercase":"Text must be entirely lowercase",
"stringUppercase":"Text must be entirely uppercase",
"stringSpecialCharacters":"Text must only contain letters (a–z), numbers (0–9), and spaces",
"stringNoSpaces":"Text must not contain spaces",
"stringCapitalWord":"Each word in this value should start with a capital letter",
"stringCapitalSentence":"One or more sentences in this value do not start with a capital letter",
"stringPunctuation":"The sentence in this value does not end with a punctuation mark",
"numberTooShort":"This number can't be shorter than {0} characters!",
"numberTooLong":"This number can't be longer than {0} characters!",
"numberLengthInvalid":"This number needs to be {0} characters long!",
"numberTooSmall":"This number needs to be at least {0}!",
"numberTooLarge":"This number needs to be at most {0}!",
"numberNotEqual":"This number needs to be {0}!",
"numberStep":"This number needs to be a multiple of {0}!",
"numberStepOffset":"This number needs to be a multiple of {0} starting with {1}!",
"numberStartsWith":"This number needs to start with {0}!",
"numberEndsWith":"This number needs to end with {0}!",
"numberContains":"This number needs to contain {0}!",
"numberChoices":"This number can only be one of the following values: {0}!",
"numberFloat":"This number can't be a decimal!",
"numberNegative":"This number can't be negative!",
"numberPositive":"This number can't be positive!",
"numberZero":"This number can't be zero!",
"numberNan":"This number can't be NaN (Not A Number)!",
"numberInvertedContains":"This number is not allowed to contain {0}!",
"numberTooShort":"Number must be at least {0} digits long",
"numberTooLong":"Number must be no longer than {0} digits",
"numberLengthInvalid":"Number must be exactly {0} digits long",
"numberTooSmall":"Number must be at least {0}",
"numberTooLarge":"Number must be at most {0}",
"numberNotEqual":"Number must be exactly {0}",
"numberStep":"Number must be a multiple of {0}",
"numberStepOffset":"Number must be a multiple of {0}, starting from {1}",
"numberStartsWith":"Number must start with {0}",
"numberEndsWith":"Number must end with {0}",
"numberContains":"Number must contain {0}",
"numberChoices":"Number must be one of the following: {0}",
"numberFloat":"Number must be a whole number",
"numberNegative":"Number must be a positive number",
"numberPositive":"Number must be a negative number",
"numberZero":"Number must not be zero",
"numberNan":"Number must be a valid number",
"numberInvertedContains":"Number must not contain {0}",
"booleanTrue":"This boolean can't be true!",
"booleanFalse":"This boolean can't be false!",
"booleanTrue":"Boolean must be false",
"booleanFalse":"Boolean must be true",
"arrayEmptyDisabled":"This array isn't allowed to be empty!",
"arrayEmptyRequired":"This array is required to be empty!",
"arrayTooShort":"This array needs to have a length of at least {0}!",
"arrayTooLong":"This array needs to have a length of at most {0}!",
"arrayLengthInvalid":"This array needs to have a length of {0}!",
"arrayInvalidTypes":"This array can only contain the following types: {0}!",
"arrayDouble":"This array doesn't allow the same value twice!",
"arrayEmptyDisabled":"List must not be empty",
"arrayEmptyRequired":"List must be empty",
"arrayTooShort":"List must have at least {0} items",
"arrayTooLong":"List must have at most {0} items",
"arrayLengthInvalid":"List must have exactly {0} items",
"arrayInvalidTypes":"List may only contain the following types: {0}",
"arrayDouble":"List must not contain duplicate values",
"discordInvalidId":"This is an invalid discord {0} id!",
"discordInvalidIdOptions":"This is an invalid discord {0} id! You can also use one of these: {1}!",
"discordInvalidToken":"This is an invalid discord token (syntactically)!",
"colorInvalid":"This is an invalid hex color!",
"emojiTooShort":"This string needs to have at least {0} emoji's!",
"emojiTooLong":"This string needs to have at most {0} emoji's!",
"emojiCustom":"This emoji can't be a custom discord emoji!",
"emojiInvalid":"This is an invalid emoji!",
"urlInvalid":"This url is invalid!",
"urlInvalidHttp":"This url can only use the https:// protocol!",
"urlInvalidProtocol":"This url can only use the http:// & https:// protocols!",
"urlInvalidHostname":"This url has a disallowed hostname!",
"urlInvalidExtension":"This url has an invalid extension! Choose between: {0}!",
"urlInvalidPath":"This url has an invalid path!",
"idNotUnique":"This id isn't unique, use another id instead!",
"idNonExistent":"The id {0} doesn't exist!",
"discordInvalidId":"Invalid Discord {0} ID",
"discordInvalidIdOptions":"Invalid Discord {0} ID. Alternatively, use one of the following: {1}",
"discordInvalidToken":"Invalid Discord token",
"colorInvalid":"Invalid hex color",
"emojiTooShort":"Value must contain at least {0} emoji",
"emojiTooLong":"Value must contain at most {0} emoji",
"emojiCustom":"Custom Discord emojis are not allowed here",
"emojiInvalid":"Invalid emoji",
"urlInvalid":"Invalid URL",
"urlInvalidHttp":"URL must use the https:// protocol",
"urlInvalidProtocol":"URL must use the http:// or https:// protocol",
"urlInvalidHostname":"URL hostname is not allowed",
"urlInvalidExtension":"Invalid URL extension. Allowed extensions: {0}",
"urlInvalidPath":"Invalid URL path",
"idNotUnique":"This ID is already in use. Please choose a unique ID",
"idNonExistent":"ID {0} does not exist",
"invalidType":"This property needs to be the type: {0}!",
"propertyMissing":"The property {0} is missing from this object!",
"propertyOptional":"The property {0} is optional in this object!",
"objectDisabled":"This object is disabled, enable it using {0}!",
"nullInvalid":"This property can't be null!",
"switchInvalidType":"This needs to be one of the following types: {0}!",
"objectSwitchInvalid":"This object needs to be one of the following types: {0}!",
"invalidType":"Property must be of type: {0}",
"propertyMissing":"Required property {0} is missing from the object",
"propertyOptional":"Property {0} is optional in the object",
"objectDisabled":"This object is disabled. Enable it using {0}",
"nullInvalid":"Property must not be null",
"switchInvalidType":"Value must be one of the following types: {0}",
"objectSwitchInvalid":"Object must be one of the following types: {0}",
"invalidLanguage":"This is an invalid language!",
"invalidButton":"This button needs to have at least an {0} or {1}!",
"unusedOption":"The option {0} isn't used anywhere!",
"unusedQuestion":"The question {0} isn't used anywhere!",
"dropdownOption":"A panel with dropdown enabled can only contain options of the 'ticket' type!",
"customInvalidVersion":"The version specified in your config does not match! Make sure you have updated the config to the latest version!"
"invalidLanguage":"Invalid language",
"invalidButton":"Button must have at least an {0} or {1}",
"unusedOption":"Option {0} is not used anywhere",
"unusedQuestion":"Question {0} is not used anywhere",
"dropdownOption":"Panels with dropdown enabled may only contain options of the 'ticket' type",
"customInvalidVersion":"Config version mismatch. Make sure to update your config to the latest version"
}
},
"actions":{
@@ -159,118 +159,118 @@
"transfer":"Ticket Transferred"
},
"descriptions":{
"create":"Your ticket has been created. Click the button below to access it!",
"close":"The ticket has been closed successfully!",
"delete":"The ticket has been deleted successfully!",
"reopen":"The ticket has been reopened successfully!",
"claim":"The ticket has been claimed successfully!",
"unclaim":"The ticket has been unclaimed successfully!",
"pin":"The ticket has been pinned successfully!",
"unpin":"The ticket has been unpinned successfully!",
"rename":"The ticket has been renamed to {0} successfully!",
"move":"The ticket has been moved to {0} successfully!",
"add":"{0} has been added to the ticket successfully!",
"remove":"{0} has been removed from the ticket successfully!",
"create":"Your ticket is ready. Click the button below to view and continue.",
"close":"The ticket has been closed.",
"delete":"The ticket has been deleted.",
"reopen":"The ticket has been reopened.",
"claim":"The ticket has been claimed.",
"unclaim":"The ticket has been unclaimed.",
"pin":"The ticket has been pinned.",
"unpin":"The ticket has been unpinned.",
"rename":"The ticket has been renamed to {0}.",
"move":"The ticket has been moved to {0}.",
"add":"{0} has been added to the ticket.",
"remove":"{0} has been removed from the ticket.",
"helpExplanation":"`<name>` => required parameter\n`[name]` => optional parameter",
"statsReset":"The bot stats have been reset successfully!",
"statsError":"Unable to view ticket stats!\n{0} is not a ticket!",
"blacklistAdd":"{0} has been blacklisted successfully!",
"blacklistRemove":"{0} has been released successfully!",
"blacklistGetSuccess":"{0} is currently blacklisted!",
"blacklistGetEmpty":"{0} is currently not blacklisted!",
"blacklistViewEmpty":"No-one has been blacklisted yet!",
"blacklistViewTip":"Use \"/blacklist add\" to blacklist a user!",
"clearVerify":"Are you sure you want to delete multiple tickets?\nThis action can't be undone!",
"clearReady":"{0} tickets have been deleted successfully!",
"rolesEmpty":"No roles have been updated!",
"statsReset":"The bot statistics have been reset.",
"statsError":"Unable to retrieve ticket statistics.\n{0} is not a valid ticket.",
"blacklistAdd":"{0} has been blacklisted.",
"blacklistRemove":"{0} has been released.",
"blacklistGetSuccess":"{0} is blacklisted!",
"blacklistGetEmpty":"{0} is not blacklisted!",
"blacklistViewEmpty":"No users have been blacklisted yet.",
"blacklistViewTip":"Use \"/blacklist add\" to add a user to the blacklist.",
"clearVerify":"Are you sure you want to delete multiple tickets?\nThis action cannot be undone.",
"clearReady":"{0} ticket(s) have been deleted.",
"rolesEmpty":"No roles were modified.",
"autocloseLeave":"This ticket has been autoclosed because the creator left the server!",
"autocloseTimeout":"This ticket has been autoclosed because it has been inactive for more than `{0}h`!",
"autodeleteLeave":"This ticket has been autodeleted because the creator left the server!",
"autodeleteTimeout":"This ticket has been autodeleted because it has been inactive for more than `{0} days`!",
"autocloseEnabled":"Autoclose has been enabled in this ticket!\nIt will be closed when it is inactive for more than `{0}h`!",
"autocloseDisabled":"Autoclose has been disabled in this ticket!\nIt won't be closed automatically anymore!",
"autodeleteEnabled":"Autodelete has been enabled in this ticket!\nIt will be deleted when it is inactive for more than `{0} days`!",
"autodeleteDisabled":"Autodelete has been disabled in this ticket!\nIt won't be deleted automatically anymore!",
"autocloseLeave":"This ticket was automatically closed because its creator left the server.",
"autocloseTimeout":"This ticket was automatically closed due to inactivity exceeding `{0}h`.",
"autodeleteLeave":"This ticket was automatically deleted because its creator left the server.",
"autodeleteTimeout":"This ticket was automatically deleted due to inactivity exceeding `{0} days`.",
"autocloseEnabled":"Autoclose has been enabled for this ticket.\nIt will close after `{0}h` of inactivity.",
"autocloseDisabled":"Autoclose has been disabled for this ticket.\nThis ticket will no longer close automatically.",
"autodeleteEnabled":"Autodelete has been enabled for this ticket.\nIt will be deleted after `{0} days` of inactivity.",
"autodeleteDisabled":"Autodelete has been disabled for this ticket.\nThis ticket will no longer be deleted automatically.",
"ticketMessageLimit":"You can only create {0} ticket(s) at the same time!",
"ticketMessageAutoclose":"This ticket will be autoclosed when inactive for {0}h!",
"ticketMessageAutodelete":"This ticket will be autodeleted when inactive for {0} days!",
"panelReady":"The panel is available in the followup message!\nThis message can now be deleted!",
"ticketMessageLimit":"You can only have {0} active ticket(s) at a time.",
"ticketMessageAutoclose":"This ticket will automatically close after `{0}h` of inactivity.",
"ticketMessageAutodelete":"This ticket will automatically be deleted after `{0} days` of inactivity.",
"panelReady":"The panel has been sent in the follow-up message.\nYou may now delete this message.",
"topicSet":"The channel topic has been changed by {0} successfully!",
"prioritySet":"The ticket priority has been changed to {0} by {1} successfully!",
"priorityGet":"The current priority of this ticket is {0}.",
"transfer":"The ticket ownership has been transferred from {0} to {1} by {2} successfully!"
"topicSet":"The channel topic has been changed by {0}.",
"prioritySet":"The ticket priority has been changed to {0} by {1}.",
"priorityGet":"The priority of this ticket is {0}.",
"transfer":"The ticket ownership has been transferred from {0} to {1} by {2}."
},
"modal":{
"closePlaceholder":"Why did you close this ticket?",
"deletePlaceholder":"Why did you delete this ticket?",
"reopenPlaceholder":"Why did you reopen this ticket?",
"claimPlaceholder":"Why did you claim this ticket?",
"unclaimPlaceholder":"Why did you unclaim this ticket?",
"pinPlaceholder":"Why did you pin this ticket?",
"unpinPlaceholder":"Why did you unpin this ticket?"
"closePlaceholder":"Why would you like to close this ticket?",
"deletePlaceholder":"Why would you like to delete this ticket?",
"reopenPlaceholder":"Why would you like to reopen this ticket?",
"claimPlaceholder":"Why would you like to claim this ticket?",
"unclaimPlaceholder":"Why would you like to unclaim this ticket?",
"pinPlaceholder":"Why would you like to pin this ticket?",
"unpinPlaceholder":"Why would you like to unpin this ticket?"
},
"logs":{
"createLog":"A new ticket got created by {0}!",
"closeLog":"This ticket has been closed by {0}!",
"closeDm":"Your ticket has been closed in our server!",
"deleteLog":"This ticket has been deleted by {0}!",
"deleteDm":"Your ticket has been deleted in our server!",
"reopenLog":"This ticket has been reopened by {0}!",
"reopenDm":"Your ticket has been reopened in our server!",
"claimLog":"This ticket has been claimed by {0}!",
"claimDm":"Your ticket has been claimed in our server!",
"unclaimLog":"This ticket has been unclaimed by {0}!",
"unclaimDm":"Your ticket has been unclaimed in our server!",
"pinLog":"This ticket has been pinned by {0}!",
"pinDm":"Your ticket has been pinned in our server!",
"unpinLog":"This ticket has been unpinned by {0}!",
"unpinDm":"Your ticket has been unpinned in our server!",
"renameLog":"This ticket has been renamed to {0} by {1}!",
"renameDm":"Your ticket has been renamed to {0} in our server!",
"moveLog":"This ticket has been moved to {0} by {1}!",
"moveDm":"Your ticket has been moved to {0} in our server!",
"addLog":"{0} has been added to this ticket by {1}!",
"addDm":"{0} has been added to your ticket in our server!",
"removeLog":"{0} has been removed from this ticket by {1}!",
"removeDm":"{0} has been removed from your ticket in our server!",
"createLog":"A new ticket got created by {0}.",
"closeLog":"This ticket has been closed by {0}.",
"closeDm":"Your ticket has been closed.",
"deleteLog":"This ticket has been deleted by {0}.",
"deleteDm":"Your ticket has been deleted.",
"reopenLog":"This ticket has been reopened by {0}.",
"reopenDm":"Your ticket has been reopened.",
"claimLog":"This ticket has been claimed by {0}.",
"claimDm":"Your ticket has been claimed.",
"unclaimLog":"This ticket has been unclaimed by {0}.",
"unclaimDm":"Your ticket has been unclaimed.",
"pinLog":"This ticket has been pinned by {0}.",
"pinDm":"Your ticket has been pinned.",
"unpinLog":"This ticket has been unpinned by {0}.",
"unpinDm":"Your ticket has been unpinned.",
"renameLog":"This ticket has been renamed to {0} by {1}.",
"renameDm":"Your ticket has been renamed to {0}.",
"moveLog":"This ticket has been moved to {0} by {1}.",
"moveDm":"Your ticket has been moved to {0}.",
"addLog":"{0} has been added to this ticket by {1}.",
"addDm":"{0} has been added to your ticket.",
"removeLog":"{0} has been removed from this ticket by {1}.",
"removeDm":"{0} has been removed from your ticket.",
"blacklistAddLog":"{0} was blacklisted by {1}!",
"blacklistRemoveLog":"{0} was removed from the blacklist by {1}!",
"blacklistAddDm":"You have been blacklisted in our server!\nFrom now on, you are unable to create a ticket!",
"blacklistRemoveDm":"You have been removed from the blacklist in our server!\nNow you can create tickets again!",
"clearLog":"{0} tickets have been deleted by {1}!",
"blacklistAddLog":"{0} has been blacklisted by {1}.",
"blacklistRemoveLog":"{0} has been removed from the blacklist by {1}.",
"blacklistAddDm":"You have been blacklisted from this server.\nYou are no longer able to create tickets.",
"blacklistRemoveDm":"You have been removed from the blacklist.\nYou can now create tickets again.",
"clearLog":"{0} ticket(s) have been deleted by {1}.",
"transferLog":"The ownership of this ticket has been transferred from {0} to {1} by {2}!",
"transferDm":"The ownership of your ticket has been transferred from {0} to {1} in our server!",
"prioritySetLog":"The priority of this ticket has been changed to {0} by {1}!",
"prioritySetDm":"The priority of your ticket has been changed to {0} in our server!",
"roleUpdateLog":"{0} has updated their roles!",
"roleUpdateDm":"Your roles in our server have been updated!"
"transferLog":"Ticket ownership has been transferred from {0} to {1} by {2}.",
"transferDm":"Ownership of your ticket has been transferred from {0} to {1}.",
"prioritySetLog":"The priority of this ticket has been set to {0} by {1}.",
"prioritySetDm":"The priority of your ticket has been set to {0}.",
"roleUpdateLog":"{0} has modified their roles.",
"roleUpdateDm":"Your roles have been modified."
}
},
"transcripts":{
"success":{
"visit":"Visit Transcript",
"ready":"Transcript Created",
"textFileDescription":"This is the text transcript of a deleted ticket!",
"htmlProgress":"Please wait while this html transcript is getting processed...",
"textFileDescription":"This is a text transcript of a deleted ticket.",
"htmlProgress":"Please wait while the HTML transcript is being generated...",
"createdChannel":"A new {0} transcript has been created in the server!",
"createdCreator":"A new {0} transcript has been created for one of your tickets!",
"createdParticipant":"A new {0} transcript has been created in one of the tickets you participated in!",
"createdActiveAdmin":"A new {0} transcript has been created in one of the tickets you participated as admin!",
"createdEveryAdmin":"A new {0} transcript has been created in one of the tickets you were admin in!",
"createdOther":"A new {0} transcript has been created!"
"createdChannel":"A new {0} transcript has been created in the server.",
"createdCreator":"A new {0} transcript has been created for one of your tickets.",
"createdParticipant":"A new {0} transcript has been created for a ticket you participated in.",
"createdActiveAdmin":"A new {0} transcript has been created for a ticket you participated in as an admin.",
"createdEveryAdmin":"A new {0} transcript has been created for a ticket you managed as an admin.",
"createdOther":"A new {0} transcript has been created."
},
"errors":{
"retry":"Retry",
"continue":"Delete Without Transcript",
"backup":"Create Backup Transcript",
"error":"Something went wrong while trying to create the transcript.\nWhat would you like to do?\n\nThis ticket won't be deleted until you click one of these buttons.",
"error":"Something went wrong while creating the transcript.\nWhat would you like to do?\n\nThis ticket will not be deleted until you select one of the options below.",
"title":"Transcript Error"
},
"text":{
@@ -279,7 +279,7 @@
"fileTitle":"FILE",
"fieldsTitle":"FIELDS",
"reactionsTitle":"REACTIONS",
"statsTitle":"STATS",
"statsTitle":"STATISTICS",
"emptyContent":"<content is empty>",
"noTitle":"<no-title>",
"noDesc":"<no-description>"
@@ -302,68 +302,68 @@
"permissionError":"Permission Error"
},
"descriptions":{
"askForInfo":"Contact the owner of this bot for more info!",
"askForInfoResolve":"Contact the bot owner of this bot if this issue doesn't resolve after a few tries.",
"internalError":"Failed to respond to this {0} due to an internal error!",
"optionMissing":"A required parameter is missing in this command!",
"optionInvalid":"A parameter in this command is invalid!",
"optionInvalidChoose":"Choose between",
"unknownCommand":"Try visiting the help menu for more info!",
"noPermissions":"You are not allowed to use this {0}!",
"noPermissionsList":"Required Permissions: (one of them)",
"noPermissionsCooldown":"You are not allowed to use this {0} because you have a cooldown!",
"noPermissionsBlacklist":"You are not allowed to use this {0} because you have been blacklisted!",
"noPermissionsLimitGlobal":"You are not allowed to create a ticket because the server reached the max tickets limit!",
"noPermissionsLimitGlobalUser":"You are not allowed to create a ticket because you reached the max tickets limit!",
"noPermissionsLimitOption":"You are not allowed to create a ticket because the server reached the max tickets limit for this option!",
"noPermissionsLimitOptionUser":"You are not allowed to create a ticket because you reached the max tickets limit for this option!",
"unknownTicket":"Try this command again in a valid ticket!",
"deprecatedTicket":"The current channel is not a valid ticket! It might have been a ticket from an old Open Ticket version!",
"notInGuild":"This {0} doesn't work in DM! Please try it again in a server!",
"channelRename":"Due to discord ratelimits, it's currently impossible for the bot to rename the channel. The channel will automatically be renamed over 10 minutes if the bot isn't rebooted.",
"channelRenameSource":"The source of this error is: {0}",
"busy":"Unable to use this {0}!\nThe ticket is currently being processed by the bot.\n\nPlease try again in a few seconds!",
"closeBeforeMessage":"This ticket cannot be closed/deleted before a message has been sent by a user.",
"closeBeforeAdminMessage":"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",
"unableToCreateTicket":"You are unable to create a ticket."
"askForInfo":"Please contact the bot owner for more information.",
"askForInfoResolve":"If the issue persists after a few attempts, please contact the bot owner.",
"internalError":"An internal error occurred while processing this {0}.",
"optionMissing":"A required parameter is missing for this command.",
"optionInvalid":"One or more parameters provided for this command are invalid.",
"optionInvalidChoose":"Please choose between",
"unknownCommand":"Please use the help menu for more information.",
"noPermissions":"You are not permitted to use this {0}.",
"noPermissionsList":"Required permissions (one of the following):",
"noPermissionsCooldown":"You cannot use this {0} while on cooldown.",
"noPermissionsBlacklist":"You cannot use this {0} because you are blacklisted.",
"noPermissionsLimitGlobal":"You cannot create a ticket because the server has reached its maximum ticket limit.",
"noPermissionsLimitGlobalUser":"You cannot create a ticket because you have reached your maximum ticket limit.",
"noPermissionsLimitOption":"You cannot create a ticket because the server has reached the maximum ticket limit for this option.",
"noPermissionsLimitOptionUser":"You cannot create a ticket because you have reached the maximum ticket limit for this option.",
"unknownTicket":"Please run this command inside a valid ticket channel.",
"deprecatedTicket":"This channel is not recognized as a valid ticket. It may have been created with an older version of the bot.",
"notInGuild":"This {0} cannot be used in direct messages. Please use it in a server.",
"channelRename":"Due to Discord rate limits, the channel could not be renamed immediately. It will be renamed automatically within 10 minutes if the bot remains online.",
"channelRenameSource":"Error source: {0}",
"busy":"This {0} is currently unavailable.\nThe ticket is being processed by the bot.\n\nPlease try again in a few seconds.",
"closeBeforeMessage":"This ticket cannot be closed or deleted before a user has sent a message.",
"closeBeforeAdminMessage":"This ticket cannot be closed or deleted before a support member or admin has sent a message.",
"unableToCreateTicket":"You are currently unable to create a ticket."
},
"optionInvalidReasons":{
"stringRegex":"Value doesn't match pattern!",
"stringMinLength":"Value needs to be at least {0} characters!",
"stringMaxLength":"Value needs to be at most {0} characters!",
"numberInvalid":"Invalid number!",
"numberMin":"Number needs to be at least {0}!",
"numberMax":"Number needs to be at most {0}!",
"numberDecimal":"Number is not allowed to be a decimal!",
"numberNegative":"Number is not allowed to be negative!",
"numberPositive":"Number is not allowed to be positive!",
"numberZero":"Number is not allowed to be zero!",
"channelNotFound":"Unable to find channel!",
"userNotFound":"Unable to find user!",
"roleNotFound":"Unable to find role!",
"memberNotFound":"Unable to find user!",
"mentionableNotFound":"Unable to find user or role!",
"channelType":"Invalid channel type!",
"notInGuild":"This option requires you to be in a server!"
"stringRegex":"The value does not match the required pattern.",
"stringMinLength":"The value must be at least {0} characters long.",
"stringMaxLength":"The value must be at most {0} characters long.",
"numberInvalid":"Invalid number provided.",
"numberMin":"The number must be at least {0}.",
"numberMax":"The number must be at most {0}.",
"numberDecimal":"Decimals are not allowed.",
"numberNegative":"Negative numbers are not allowed.",
"numberPositive":"Positive numbers are not allowed.",
"numberZero":"Zero is not allowed.",
"channelNotFound":"Channel not found.",
"userNotFound":"User not found.",
"roleNotFound":"Role not found.",
"memberNotFound":"Member not found.",
"mentionableNotFound":"User or role not found.",
"channelType":"Invalid channel type.",
"notInGuild":"This option can only be used in a server."
},
"permissions":{
"developer":"You need to be the developer of the bot.",
"owner":"You need to be the server owner.",
"admin":"You need to be a server admin.",
"moderator":"You need to be a moderator.",
"support":"You need to be in the support team.",
"member":"You need to be a member.",
"discord-administrator":"You need to have the `ADMINISTRATOR` permission."
"developer":"This action is restricted to the bot developer.",
"owner":"You must be the server owner to use this.",
"admin":"You must have administrator permissions to use this.",
"moderator":"You must be a moderator to use this.",
"support":"You must be part of the support team to use this.",
"member":"You must be a server member to use this.",
"discord-administrator":"You must have the `ADMINISTRATOR` permission."
},
"actionInvalid":{
"close":"Ticket is already closed!",
"reopen":"Ticket is not closed yet!",
"claim":"Ticket is already claimed!",
"unclaim":"Ticket is not claimed yet!",
"pin":"Ticket is already pinned!",
"unpin":"Ticket is not pinned yet!",
"add":"This user is already able to access the ticket!",
"remove":"Unable to remove this user from the ticket!"
"close":"This ticket is already closed.",
"reopen":"This ticket is not closed.",
"claim":"This ticket is already claimed.",
"unclaim":"This ticket is not claimed.",
"pin":"This ticket is already pinned.",
"unpin":"This ticket is not pinned.",
"add":"This user already has access to this ticket.",
"remove":"This user does not have access to this ticket."
}
},
"params":{
@@ -432,107 +432,107 @@
}
},
"commands":{
"reason":"Specify an optional reason that will be visible in logs.",
"help":"Get a list of all the available commands.",
"panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
"panelId":"The identifier of the panel that you want to spawn.",
"panelAutoUpdate":"Do you want this panel to automatically update when edited?",
"ticket":"Instantly create a ticket.",
"ticketId":"The identifier of the ticket that you want to create.",
"close":"Close a ticket.",
"delete":"Delete a ticket.",
"deleteNoTranscript":"Delete this ticket without creating a transcript.",
"reopen":"Reopen a ticket.",
"claim":"Claim a ticket.",
"claimUser":"Claim this ticket to someone else instead of yourself.",
"unclaim":"Unclaim a ticket.",
"pin":"Pin a ticket.",
"unpin":"Unpin a ticket.",
"reason":"Optional reason shown in logs.",
"help":"Display all available commands.",
"panel":"Create a ticket panel (buttons or dropdown).",
"panelId":"ID of the panel to spawn.",
"panelAutoUpdate":"Automatically update this panel when edited.",
"ticket":"Create a ticket instantly.",
"ticketId":"ID of the ticket to create.",
"close":"Close this ticket.",
"delete":"Delete this ticket.",
"deleteNoTranscript":"Delete ticket without saving a transcript.",
"reopen":"Reopen a closed ticket.",
"claim":"Claim this ticket.",
"claimUser":"Claim the ticket for another user.",
"unclaim":"Unclaim this ticket.",
"pin":"Pin this ticket.",
"unpin":"Unpin this ticket.",
"move":"Move a ticket.",
"moveId":"The identifier of the option that you want to move to.",
"rename":"Rename a ticket.",
"renameName":"The new name for this ticket.",
"add":"Add a user to a ticket.",
"addUser":"The user to add.",
"remove":"Remove a user from a ticket.",
"removeUser":"The user to remove.",
"move":"Move ticket to another option.",
"moveId":"Target option ID.",
"rename":"Rename this ticket.",
"renameName":"New name for the ticket.",
"add":"Add a user to this ticket.",
"addUser":"User to add.",
"remove":"Remove a user from this ticket.",
"removeUser":"User to remove.",
"blacklist":"Manage the ticket blacklist.",
"blacklistView":"View a list of the current blacklist.",
"blacklist":"Manage the blacklist.",
"blacklistView":"View all blacklisted users.",
"blacklistAdd":"Add a user to the blacklist.",
"blacklistRemove":"Remove a user from the blacklist.",
"blacklistGet":"Get the details from a blacklisted user.",
"blacklistGetUser":"The user to get details from.",
"stats":"View statistics from the bot, a member or a ticket.",
"statsReset":"Reset all the stats of the bot (and start counting from zero).",
"statsGlobal":"View the global stats.",
"statsUser":"View the stats from a user in the server.",
"statsUserUser":"The user to view.",
"statsTicket":"View the stats of a ticket in the server.",
"statsTicketTicket":"The ticket to view.",
"blacklistGet":"View blacklist entry details.",
"blacklistGetUser":"User to look up.",
"stats":"View bot, user or ticket statistics.",
"statsReset":"Reset all bot statistics.",
"statsGlobal":"View global bot statistics.",
"statsUser":"View a user's statistics.",
"statsUserUser":"User to view.",
"statsTicket":"View ticket statistics.",
"statsTicketTicket":"Ticket to view.",
"clear":"Delete multiple tickets at the same time.",
"clearFilter":"The filter for clearing tickets.",
"clear":"Delete multiple tickets at once.",
"clearFilter":"Filter used when clearing tickets.",
"clearFilters":{
"all":"All",
"open":"Open",
"close":"Closed",
"claim":"Claimed",
"unclaim":"Unclaimed",
"pin":"Pinned",
"unpin":"Unpinned",
"autoclose":"Autoclosed"
"all":"All tickets",
"open":"Open tickets",
"close":"Closed tickets",
"claim":"Claimed tickets",
"unclaim":"Unclaimed tickets",
"pin":"Pinned tickets",
"unpin":"Unpinned tickets",
"autoclose":"Autoclosed tickets"
},
"autoclose":"Manage autoclose in a ticket.",
"autocloseDisable":"Disable autoclose in this ticket.",
"autocloseEnable":"Enable autoclose in this ticket.",
"autocloseEnableTime":"The amount of hours this ticket needs to be inactive to close it.",
"autodelete":"Manage autodelete in a ticket.",
"autodeleteDisable":"Disable autodelete in this ticket.",
"autodeleteEnable":"Enable autodelete in this ticket.",
"autodeleteEnableTime":"The amount of days this ticket needs to be inactive to delete it.",
"autoclose":"Manage ticket autoclose.",
"autocloseDisable":"Disable autoclose.",
"autocloseEnable":"Enable autoclose.",
"autocloseEnableTime":"Hours of inactivity before closing.",
"autodelete":"Manage ticket autodelete.",
"autodeleteDisable":"Disable autodelete.",
"autodeleteEnable":"Enable autodelete.",
"autodeleteEnableTime":"Days of inactivity before deletion.",
"topic":"Manage the topic of the ticket channel.",
"topicSet":"Set the topic of the ticket channel.",
"topicValue":"The new topic of the channel.",
"topicList":"Get a list of all tickets with their topic and stats.",
"priority":"Manage the priority of the ticket.",
"prioritySet":"Set the priority of the ticket.",
"priorityValue":"The priority of the channel.",
"priorityGet":"Get the priority of the ticket.",
"priorityList":"Get a list of all tickets with their priority status.",
"transfer":"Transfer the ticket ownership from one user to another.",
"transferUser":"The user to transfer to."
"topic":"Manage ticket channel topic.",
"topicSet":"Set the ticket channel topic.",
"topicValue":"New channel topic text.",
"topicList":"List all ticket channel topics.",
"priority":"Manage ticket priority.",
"prioritySet":"Set ticket priority.",
"priorityValue":"Priority level.",
"priorityGet":"View ticket priority.",
"priorityList":"List all ticket priorities.",
"transfer":"Transfer ticket ownership.",
"transferUser":"User to transfer to."
},
"helpMenu":{
"help":"Get a list of all the available commands.",
"ticket":"Instantly create a ticket.",
"close":"Close a ticket, this disables writing in this channel.",
"delete":"Delete a ticket, this creates a transcript when enabled.",
"reopen":"Reopen a ticket, this enables writing in this channel again.",
"pin":"Pin a ticket. This will move the ticket to the top and will add a '📌' emoij to the name.",
"unpin":"Unpin a ticket. The ticket will stay on it's position but will lose the '📌' emoij.",
"move":"Move a ticket. This will change the type of this ticket.",
"rename":"Rename a ticket. This will change the channel name of this ticket.",
"claim":"Claim a ticket. With this, you can let your team know you are handling this ticket.",
"unclaim":"Unclaim a ticket. With this, you can let your team know that this ticket is free again.",
"add":"Add a user to a ticket. This will allow the user to read & write in this ticket.",
"remove":"Remove a user from a ticket. This will remove the ability to read & write for a user in this ticket.",
"panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
"blacklistView":"View a list of the current blacklist.",
"help":"View all available commands.",
"ticket":"Create a ticket instantly.",
"close":"Close this ticket and disable messaging in the channel.",
"delete":"Delete this ticket (creates a transcript if enabled).",
"reopen":"Reopen a closed ticket and restore messaging.",
"pin":"Pin this ticket and move it to the top with '📌'.",
"unpin":"Unpin this ticket and remove the '📌' emoji.",
"move":"Move this ticket to a different option or ticket type.",
"rename":"Rename this ticket channel.",
"claim":"Claim this ticket to show you are handling it.",
"unclaim":"Unclaim this ticket to mark it as available.",
"add":"Add a user to this ticket.",
"remove":"Remove a user's access from this ticket.",
"panel":"Create a ticket panel with buttons or a dropdown.",
"blacklistView":"View all blacklisted users.",
"blacklistAdd":"Add a user to the blacklist.",
"blacklistRemove":"Remove a user from the blacklist.",
"blacklistGet":"Get the details from a blacklisted user.",
"statsGlobal":"View the global stats.",
"statsTicket":"View the stats of a ticket in the server.",
"statsUser":"View the stats from a user in the server.",
"statsReset":"Reset all the stats of the bot (and start counting from zero).",
"autocloseDisable":"Disable autoclose in this ticket.",
"autocloseEnable":"Enable autoclose in this ticket.",
"autodeleteDisable":"Disable autodelete in this ticket.",
"autodeleteEnable":"Enable autodelete in this ticket.",
"blacklistGet":"View details of a blacklisted user.",
"statsGlobal":"View global bot statistics.",
"statsTicket":"View statistics for a ticket.",
"statsUser":"View statistics for a user.",
"statsReset":"Reset all bot statistics.",
"autocloseDisable":"Disable autoclose for this ticket.",
"autocloseEnable":"Enable autoclose for this ticket.",
"autodeleteDisable":"Disable autodelete for this ticket.",
"autodeleteEnable":"Enable autodelete for this ticket.",
"categories":{
"general":"General Commands",
"basicTicket":"Basic Ticket Commands",
@@ -545,10 +545,10 @@
},
"stats":{
"scopes":{
"global":"Global Stats",
"system":"System Stats",
"user":"User Stats",
"ticket":"Ticket Stats",
"global":"Global Statistics",
"system":"System Statistics",
"user":"User Statistics",
"ticket":"Ticket Statistics",
"participants":"Participants",
"messages":"Messages"
},
@@ -592,9 +592,9 @@
}
},
"panel":{
"selectTicket":"Select your ticket",
"selectRole":"Select your role",
"selectOption":"Select your option"
"selectTicket":"Select a ticket",
"selectRole":"Select a role",
"selectOption":"Select an option"
},
"priorities":{
"urgent":"Urgent",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["spyeye_"],
"lastedited":"16/02/2026",
"language":"Czech",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["the_gamer"],
"lastedited":"16/02/2026",
"language":"Danish",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["DJj123dj"],
"lastedited":"16/02/2026",
"language":"Dutch",
+318 -318
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["DJj123dj"],
"lastedited":"16/02/2026",
"language":"English",
@@ -13,94 +13,94 @@
"typeWarning":"[WARNING]",
"typeInfo":"[INFO]",
"headerConfigChecker":"CONFIG CHECKER",
"headerDescription":"check for errors in your config files!",
"footerError":"the bot won't start until all {0}'s are fixed!",
"footerWarning":"it's recommended to fix all {0}'s before starting!",
"headerDescription":"Validating config files...",
"footerError":"The bot will not start until all {0}'s are resolved.",
"footerWarning":"The bot may behave unexpectedly until all {0}'s are resolved.",
"footerSupport":"SUPPORT: {0} - DOCS: {1}",
"compactInformation":"use {0} for more information!",
"compactInformation":"Use {0} for a detailed config report.",
"dataPath":"path",
"dataDocs":"docs",
"dataMessages":"message"
},
"messages":{
"stringTooShort":"This string can't be shorter than {0} characters!",
"stringTooLong":"This string can't be longer than {0} characters!",
"stringLengthInvalid":"This string needs to be {0} characters long!",
"stringStartsWith":"This string needs to start with {0}!",
"stringEndsWith":"This string needs to end with {0}!",
"stringContains":"This string needs to contain {0}!",
"stringChoices":"This string can only be one of the following values: {0}!",
"stringRegex":"This string is invalid!",
"stringInvertedContains":"This string is not allowed to contain {0}!",
"stringLowercase":"This string must be written in lowercase only!",
"stringUppercase":"This string must be written in uppercase only!",
"stringSpecialCharacters":"This string is not allowed to contain any special characters! (a-z, 0-9 & space only)",
"stringNoSpaces":"This string is not allowed to contain spaces!",
"stringCapitalWord":"It's recommended that each word in this string starts with a capital letter!",
"stringCapitalSentence":"It looks like some sentences in this string don't start with a capital letter!",
"stringPunctuation":"It looks like the sentence in this string doesn't end with a punctuation mark!",
"stringTooShort":"Text must be at least {0} characters long",
"stringTooLong":"Text must be no longer than {0} characters",
"stringLengthInvalid":"Text must be exactly {0} characters long",
"stringStartsWith":"Text must start with {0}",
"stringEndsWith":"Text must end with {0}",
"stringContains":"Text must contain {0}",
"stringChoices":"Text must be one of the following: {0}",
"stringRegex":"Text does not match the required format",
"stringInvertedContains":"Text must not contain {0}",
"stringLowercase":"Text must be entirely lowercase",
"stringUppercase":"Text must be entirely uppercase",
"stringSpecialCharacters":"Text must only contain letters (a–z), numbers (0–9), and spaces",
"stringNoSpaces":"Text must not contain spaces",
"stringCapitalWord":"Each word in this value should start with a capital letter",
"stringCapitalSentence":"One or more sentences in this value do not start with a capital letter",
"stringPunctuation":"The sentence in this value does not end with a punctuation mark",
"numberTooShort":"This number can't be shorter than {0} characters!",
"numberTooLong":"This number can't be longer than {0} characters!",
"numberLengthInvalid":"This number needs to be {0} characters long!",
"numberTooSmall":"This number needs to be at least {0}!",
"numberTooLarge":"This number needs to be at most {0}!",
"numberNotEqual":"This number needs to be {0}!",
"numberStep":"This number needs to be a multiple of {0}!",
"numberStepOffset":"This number needs to be a multiple of {0} starting with {1}!",
"numberStartsWith":"This number needs to start with {0}!",
"numberEndsWith":"This number needs to end with {0}!",
"numberContains":"This number needs to contain {0}!",
"numberChoices":"This number can only be one of the following values: {0}!",
"numberFloat":"This number can't be a decimal!",
"numberNegative":"This number can't be negative!",
"numberPositive":"This number can't be positive!",
"numberZero":"This number can't be zero!",
"numberNan":"This number can't be NaN (Not A Number)!",
"numberInvertedContains":"This number is not allowed to contain {0}!",
"numberTooShort":"Number must be at least {0} digits long",
"numberTooLong":"Number must be no longer than {0} digits",
"numberLengthInvalid":"Number must be exactly {0} digits long",
"numberTooSmall":"Number must be at least {0}",
"numberTooLarge":"Number must be at most {0}",
"numberNotEqual":"Number must be exactly {0}",
"numberStep":"Number must be a multiple of {0}",
"numberStepOffset":"Number must be a multiple of {0}, starting from {1}",
"numberStartsWith":"Number must start with {0}",
"numberEndsWith":"Number must end with {0}",
"numberContains":"Number must contain {0}",
"numberChoices":"Number must be one of the following: {0}",
"numberFloat":"Number must be a whole number",
"numberNegative":"Number must be a positive number",
"numberPositive":"Number must be a negative number",
"numberZero":"Number must not be zero",
"numberNan":"Number must be a valid number",
"numberInvertedContains":"Number must not contain {0}",
"booleanTrue":"This boolean can't be true!",
"booleanFalse":"This boolean can't be false!",
"booleanTrue":"Boolean must be false",
"booleanFalse":"Boolean must be true",
"arrayEmptyDisabled":"This array isn't allowed to be empty!",
"arrayEmptyRequired":"This array is required to be empty!",
"arrayTooShort":"This array needs to have a length of at least {0}!",
"arrayTooLong":"This array needs to have a length of at most {0}!",
"arrayLengthInvalid":"This array needs to have a length of {0}!",
"arrayInvalidTypes":"This array can only contain the following types: {0}!",
"arrayDouble":"This array doesn't allow the same value twice!",
"arrayEmptyDisabled":"List must not be empty",
"arrayEmptyRequired":"List must be empty",
"arrayTooShort":"List must have at least {0} items",
"arrayTooLong":"List must have at most {0} items",
"arrayLengthInvalid":"List must have exactly {0} items",
"arrayInvalidTypes":"List may only contain the following types: {0}",
"arrayDouble":"List must not contain duplicate values",
"discordInvalidId":"This is an invalid discord {0} id!",
"discordInvalidIdOptions":"This is an invalid discord {0} id! You can also use one of these: {1}!",
"discordInvalidToken":"This is an invalid discord token (syntactically)!",
"colorInvalid":"This is an invalid hex color!",
"emojiTooShort":"This string needs to have at least {0} emoji's!",
"emojiTooLong":"This string needs to have at most {0} emoji's!",
"emojiCustom":"This emoji can't be a custom discord emoji!",
"emojiInvalid":"This is an invalid emoji!",
"urlInvalid":"This url is invalid!",
"urlInvalidHttp":"This url can only use the https:// protocol!",
"urlInvalidProtocol":"This url can only use the http:// & https:// protocols!",
"urlInvalidHostname":"This url has a disallowed hostname!",
"urlInvalidExtension":"This url has an invalid extension! Choose between: {0}!",
"urlInvalidPath":"This url has an invalid path!",
"idNotUnique":"This id isn't unique, use another id instead!",
"idNonExistent":"The id {0} doesn't exist!",
"discordInvalidId":"Invalid Discord {0} ID",
"discordInvalidIdOptions":"Invalid Discord {0} ID. Alternatively, use one of the following: {1}",
"discordInvalidToken":"Invalid Discord token",
"colorInvalid":"Invalid hex color",
"emojiTooShort":"Value must contain at least {0} emoji",
"emojiTooLong":"Value must contain at most {0} emoji",
"emojiCustom":"Custom Discord emojis are not allowed here",
"emojiInvalid":"Invalid emoji",
"urlInvalid":"Invalid URL",
"urlInvalidHttp":"URL must use the https:// protocol",
"urlInvalidProtocol":"URL must use the http:// or https:// protocol",
"urlInvalidHostname":"URL hostname is not allowed",
"urlInvalidExtension":"Invalid URL extension. Allowed extensions: {0}",
"urlInvalidPath":"Invalid URL path",
"idNotUnique":"This ID is already in use. Please choose a unique ID",
"idNonExistent":"ID {0} does not exist",
"invalidType":"This property needs to be the type: {0}!",
"propertyMissing":"The property {0} is missing from this object!",
"propertyOptional":"The property {0} is optional in this object!",
"objectDisabled":"This object is disabled, enable it using {0}!",
"nullInvalid":"This property can't be null!",
"switchInvalidType":"This needs to be one of the following types: {0}!",
"objectSwitchInvalid":"This object needs to be one of the following types: {0}!",
"invalidType":"Property must be of type: {0}",
"propertyMissing":"Required property {0} is missing from the object",
"propertyOptional":"Property {0} is optional in the object",
"objectDisabled":"This object is disabled. Enable it using {0}",
"nullInvalid":"Property must not be null",
"switchInvalidType":"Value must be one of the following types: {0}",
"objectSwitchInvalid":"Object must be one of the following types: {0}",
"invalidLanguage":"This is an invalid language!",
"invalidButton":"This button needs to have at least an {0} or {1}!",
"unusedOption":"The option {0} isn't used anywhere!",
"unusedQuestion":"The question {0} isn't used anywhere!",
"dropdownOption":"A panel with dropdown enabled can only contain options of the 'ticket' type!",
"customInvalidVersion":"The version specified in your config does not match! Make sure you have updated the config to the latest version!"
"invalidLanguage":"Invalid language",
"invalidButton":"Button must have at least an {0} or {1}",
"unusedOption":"Option {0} is not used anywhere",
"unusedQuestion":"Question {0} is not used anywhere",
"dropdownOption":"Panels with dropdown enabled may only contain options of the 'ticket' type",
"customInvalidVersion":"Config version mismatch. Make sure to update your config to the latest version"
}
},
"actions":{
@@ -159,118 +159,118 @@
"transfer":"Ticket Transferred"
},
"descriptions":{
"create":"Your ticket has been created. Click the button below to access it!",
"close":"The ticket has been closed successfully!",
"delete":"The ticket has been deleted successfully!",
"reopen":"The ticket has been reopened successfully!",
"claim":"The ticket has been claimed successfully!",
"unclaim":"The ticket has been unclaimed successfully!",
"pin":"The ticket has been pinned successfully!",
"unpin":"The ticket has been unpinned successfully!",
"rename":"The ticket has been renamed to {0} successfully!",
"move":"The ticket has been moved to {0} successfully!",
"add":"{0} has been added to the ticket successfully!",
"remove":"{0} has been removed from the ticket successfully!",
"create":"Your ticket is ready. Click the button below to view and continue.",
"close":"The ticket has been closed.",
"delete":"The ticket has been deleted.",
"reopen":"The ticket has been reopened.",
"claim":"The ticket has been claimed.",
"unclaim":"The ticket has been unclaimed.",
"pin":"The ticket has been pinned.",
"unpin":"The ticket has been unpinned.",
"rename":"The ticket has been renamed to {0}.",
"move":"The ticket has been moved to {0}.",
"add":"{0} has been added to the ticket.",
"remove":"{0} has been removed from the ticket.",
"helpExplanation":"`<name>` => required parameter\n`[name]` => optional parameter",
"statsReset":"The bot stats have been reset successfully!",
"statsError":"Unable to view ticket stats!\n{0} is not a ticket!",
"blacklistAdd":"{0} has been blacklisted successfully!",
"blacklistRemove":"{0} has been released successfully!",
"blacklistGetSuccess":"{0} is currently blacklisted!",
"blacklistGetEmpty":"{0} is currently not blacklisted!",
"blacklistViewEmpty":"No-one has been blacklisted yet!",
"blacklistViewTip":"Use \"/blacklist add\" to blacklist a user!",
"clearVerify":"Are you sure you want to delete multiple tickets?\nThis action can't be undone!",
"clearReady":"{0} tickets have been deleted successfully!",
"rolesEmpty":"No roles have been updated!",
"statsReset":"The bot statistics have been reset.",
"statsError":"Unable to retrieve ticket statistics.\n{0} is not a valid ticket.",
"blacklistAdd":"{0} has been blacklisted.",
"blacklistRemove":"{0} has been released.",
"blacklistGetSuccess":"{0} is blacklisted!",
"blacklistGetEmpty":"{0} is not blacklisted!",
"blacklistViewEmpty":"No users have been blacklisted yet.",
"blacklistViewTip":"Use \"/blacklist add\" to add a user to the blacklist.",
"clearVerify":"Are you sure you want to delete multiple tickets?\nThis action cannot be undone.",
"clearReady":"{0} ticket(s) have been deleted.",
"rolesEmpty":"No roles were modified.",
"autocloseLeave":"This ticket has been autoclosed because the creator left the server!",
"autocloseTimeout":"This ticket has been autoclosed because it has been inactive for more than `{0}h`!",
"autodeleteLeave":"This ticket has been autodeleted because the creator left the server!",
"autodeleteTimeout":"This ticket has been autodeleted because it has been inactive for more than `{0} days`!",
"autocloseEnabled":"Autoclose has been enabled in this ticket!\nIt will be closed when it is inactive for more than `{0}h`!",
"autocloseDisabled":"Autoclose has been disabled in this ticket!\nIt won't be closed automatically anymore!",
"autodeleteEnabled":"Autodelete has been enabled in this ticket!\nIt will be deleted when it is inactive for more than `{0} days`!",
"autodeleteDisabled":"Autodelete has been disabled in this ticket!\nIt won't be deleted automatically anymore!",
"autocloseLeave":"This ticket was automatically closed because its creator left the server.",
"autocloseTimeout":"This ticket was automatically closed due to inactivity exceeding `{0}h`.",
"autodeleteLeave":"This ticket was automatically deleted because its creator left the server.",
"autodeleteTimeout":"This ticket was automatically deleted due to inactivity exceeding `{0} days`.",
"autocloseEnabled":"Autoclose has been enabled for this ticket.\nIt will close after `{0}h` of inactivity.",
"autocloseDisabled":"Autoclose has been disabled for this ticket.\nThis ticket will no longer close automatically.",
"autodeleteEnabled":"Autodelete has been enabled for this ticket.\nIt will be deleted after `{0} days` of inactivity.",
"autodeleteDisabled":"Autodelete has been disabled for this ticket.\nThis ticket will no longer be deleted automatically.",
"ticketMessageLimit":"You can only create {0} ticket(s) at the same time!",
"ticketMessageAutoclose":"This ticket will be autoclosed when inactive for {0}h!",
"ticketMessageAutodelete":"This ticket will be autodeleted when inactive for {0} days!",
"panelReady":"The panel is available in the followup message!\nThis message can now be deleted!",
"ticketMessageLimit":"You can only have {0} active ticket(s) at a time.",
"ticketMessageAutoclose":"This ticket will automatically close after `{0}h` of inactivity.",
"ticketMessageAutodelete":"This ticket will automatically be deleted after `{0} days` of inactivity.",
"panelReady":"The panel has been sent in the follow-up message.\nYou may now delete this message.",
"topicSet":"The channel topic has been changed by {0} successfully!",
"prioritySet":"The ticket priority has been changed to {0} by {1} successfully!",
"priorityGet":"The current priority of this ticket is {0}.",
"transfer":"The ticket ownership has been transferred from {0} to {1} by {2} successfully!"
"topicSet":"The channel topic has been changed by {0}.",
"prioritySet":"The ticket priority has been changed to {0} by {1}.",
"priorityGet":"The priority of this ticket is {0}.",
"transfer":"The ticket ownership has been transferred from {0} to {1} by {2}."
},
"modal":{
"closePlaceholder":"Why did you close this ticket?",
"deletePlaceholder":"Why did you delete this ticket?",
"reopenPlaceholder":"Why did you reopen this ticket?",
"claimPlaceholder":"Why did you claim this ticket?",
"unclaimPlaceholder":"Why did you unclaim this ticket?",
"pinPlaceholder":"Why did you pin this ticket?",
"unpinPlaceholder":"Why did you unpin this ticket?"
"closePlaceholder":"Why would you like to close this ticket?",
"deletePlaceholder":"Why would you like to delete this ticket?",
"reopenPlaceholder":"Why would you like to reopen this ticket?",
"claimPlaceholder":"Why would you like to claim this ticket?",
"unclaimPlaceholder":"Why would you like to unclaim this ticket?",
"pinPlaceholder":"Why would you like to pin this ticket?",
"unpinPlaceholder":"Why would you like to unpin this ticket?"
},
"logs":{
"createLog":"A new ticket got created by {0}!",
"closeLog":"This ticket has been closed by {0}!",
"closeDm":"Your ticket has been closed in our server!",
"deleteLog":"This ticket has been deleted by {0}!",
"deleteDm":"Your ticket has been deleted in our server!",
"reopenLog":"This ticket has been reopened by {0}!",
"reopenDm":"Your ticket has been reopened in our server!",
"claimLog":"This ticket has been claimed by {0}!",
"claimDm":"Your ticket has been claimed in our server!",
"unclaimLog":"This ticket has been unclaimed by {0}!",
"unclaimDm":"Your ticket has been unclaimed in our server!",
"pinLog":"This ticket has been pinned by {0}!",
"pinDm":"Your ticket has been pinned in our server!",
"unpinLog":"This ticket has been unpinned by {0}!",
"unpinDm":"Your ticket has been unpinned in our server!",
"renameLog":"This ticket has been renamed to {0} by {1}!",
"renameDm":"Your ticket has been renamed to {0} in our server!",
"moveLog":"This ticket has been moved to {0} by {1}!",
"moveDm":"Your ticket has been moved to {0} in our server!",
"addLog":"{0} has been added to this ticket by {1}!",
"addDm":"{0} has been added to your ticket in our server!",
"removeLog":"{0} has been removed from this ticket by {1}!",
"removeDm":"{0} has been removed from your ticket in our server!",
"createLog":"A new ticket got created by {0}.",
"closeLog":"This ticket has been closed by {0}.",
"closeDm":"Your ticket has been closed.",
"deleteLog":"This ticket has been deleted by {0}.",
"deleteDm":"Your ticket has been deleted.",
"reopenLog":"This ticket has been reopened by {0}.",
"reopenDm":"Your ticket has been reopened.",
"claimLog":"This ticket has been claimed by {0}.",
"claimDm":"Your ticket has been claimed.",
"unclaimLog":"This ticket has been unclaimed by {0}.",
"unclaimDm":"Your ticket has been unclaimed.",
"pinLog":"This ticket has been pinned by {0}.",
"pinDm":"Your ticket has been pinned.",
"unpinLog":"This ticket has been unpinned by {0}.",
"unpinDm":"Your ticket has been unpinned.",
"renameLog":"This ticket has been renamed to {0} by {1}.",
"renameDm":"Your ticket has been renamed to {0}.",
"moveLog":"This ticket has been moved to {0} by {1}.",
"moveDm":"Your ticket has been moved to {0}.",
"addLog":"{0} has been added to this ticket by {1}.",
"addDm":"{0} has been added to your ticket.",
"removeLog":"{0} has been removed from this ticket by {1}.",
"removeDm":"{0} has been removed from your ticket.",
"blacklistAddLog":"{0} was blacklisted by {1}!",
"blacklistRemoveLog":"{0} was removed from the blacklist by {1}!",
"blacklistAddDm":"You have been blacklisted in our server!\nFrom now on, you are unable to create a ticket!",
"blacklistRemoveDm":"You have been removed from the blacklist in our server!\nNow you can create tickets again!",
"clearLog":"{0} tickets have been deleted by {1}!",
"blacklistAddLog":"{0} has been blacklisted by {1}.",
"blacklistRemoveLog":"{0} has been removed from the blacklist by {1}.",
"blacklistAddDm":"You have been blacklisted from this server.\nYou are no longer able to create tickets.",
"blacklistRemoveDm":"You have been removed from the blacklist.\nYou can now create tickets again.",
"clearLog":"{0} ticket(s) have been deleted by {1}.",
"transferLog":"The ownership of this ticket has been transferred from {0} to {1} by {2}!",
"transferDm":"The ownership of your ticket has been transferred from {0} to {1} in our server!",
"prioritySetLog":"The priority of this ticket has been changed to {0} by {1}!",
"prioritySetDm":"The priority of your ticket has been changed to {0} in our server!",
"roleUpdateLog":"{0} has updated their roles!",
"roleUpdateDm":"Your roles in our server have been updated!"
"transferLog":"Ticket ownership has been transferred from {0} to {1} by {2}.",
"transferDm":"Ownership of your ticket has been transferred from {0} to {1}.",
"prioritySetLog":"The priority of this ticket has been set to {0} by {1}.",
"prioritySetDm":"The priority of your ticket has been set to {0}.",
"roleUpdateLog":"{0} has modified their roles.",
"roleUpdateDm":"Your roles have been modified."
}
},
"transcripts":{
"success":{
"visit":"Visit Transcript",
"ready":"Transcript Created",
"textFileDescription":"This is the text transcript of a deleted ticket!",
"htmlProgress":"Please wait while this html transcript is getting processed...",
"textFileDescription":"This is a text transcript of a deleted ticket.",
"htmlProgress":"Please wait while the HTML transcript is being generated...",
"createdChannel":"A new {0} transcript has been created in the server!",
"createdCreator":"A new {0} transcript has been created for one of your tickets!",
"createdParticipant":"A new {0} transcript has been created in one of the tickets you participated in!",
"createdActiveAdmin":"A new {0} transcript has been created in one of the tickets you participated as admin!",
"createdEveryAdmin":"A new {0} transcript has been created in one of the tickets you were admin in!",
"createdOther":"A new {0} transcript has been created!"
"createdChannel":"A new {0} transcript has been created in the server.",
"createdCreator":"A new {0} transcript has been created for one of your tickets.",
"createdParticipant":"A new {0} transcript has been created for a ticket you participated in.",
"createdActiveAdmin":"A new {0} transcript has been created for a ticket you participated in as an admin.",
"createdEveryAdmin":"A new {0} transcript has been created for a ticket you managed as an admin.",
"createdOther":"A new {0} transcript has been created."
},
"errors":{
"retry":"Retry",
"continue":"Delete Without Transcript",
"backup":"Create Backup Transcript",
"error":"Something went wrong while trying to create the transcript.\nWhat would you like to do?\n\nThis ticket won't be deleted until you click one of these buttons.",
"error":"Something went wrong while creating the transcript.\nWhat would you like to do?\n\nThis ticket will not be deleted until you select one of the options below.",
"title":"Transcript Error"
},
"text":{
@@ -279,7 +279,7 @@
"fileTitle":"FILE",
"fieldsTitle":"FIELDS",
"reactionsTitle":"REACTIONS",
"statsTitle":"STATS",
"statsTitle":"STATISTICS",
"emptyContent":"<content is empty>",
"noTitle":"<no-title>",
"noDesc":"<no-description>"
@@ -302,68 +302,68 @@
"permissionError":"Permission Error"
},
"descriptions":{
"askForInfo":"Contact the owner of this bot for more info!",
"askForInfoResolve":"Contact the bot owner of this bot if this issue doesn't resolve after a few tries.",
"internalError":"Failed to respond to this {0} due to an internal error!",
"optionMissing":"A required parameter is missing in this command!",
"optionInvalid":"A parameter in this command is invalid!",
"optionInvalidChoose":"Choose between",
"unknownCommand":"Try visiting the help menu for more info!",
"noPermissions":"You are not allowed to use this {0}!",
"noPermissionsList":"Required Permissions: (one of them)",
"noPermissionsCooldown":"You are not allowed to use this {0} because you have a cooldown!",
"noPermissionsBlacklist":"You are not allowed to use this {0} because you have been blacklisted!",
"noPermissionsLimitGlobal":"You are not allowed to create a ticket because the server reached the max tickets limit!",
"noPermissionsLimitGlobalUser":"You are not allowed to create a ticket because you reached the max tickets limit!",
"noPermissionsLimitOption":"You are not allowed to create a ticket because the server reached the max tickets limit for this option!",
"noPermissionsLimitOptionUser":"You are not allowed to create a ticket because you reached the max tickets limit for this option!",
"unknownTicket":"Try this command again in a valid ticket!",
"deprecatedTicket":"The current channel is not a valid ticket! It might have been a ticket from an old Open Ticket version!",
"notInGuild":"This {0} doesn't work in DM! Please try it again in a server!",
"channelRename":"Due to discord ratelimits, it's currently impossible for the bot to rename the channel. The channel will automatically be renamed over 10 minutes if the bot isn't rebooted.",
"channelRenameSource":"The source of this error is: {0}",
"busy":"Unable to use this {0}!\nThe ticket is currently being processed by the bot.\n\nPlease try again in a few seconds!",
"closeBeforeMessage":"This ticket cannot be closed/deleted before a message has been sent by a user.",
"closeBeforeAdminMessage":"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",
"unableToCreateTicket":"You are unable to create a ticket."
"askForInfo":"Please contact the bot owner for more information.",
"askForInfoResolve":"If the issue persists after a few attempts, please contact the bot owner.",
"internalError":"An internal error occurred while processing this {0}.",
"optionMissing":"A required parameter is missing for this command.",
"optionInvalid":"One or more parameters provided for this command are invalid.",
"optionInvalidChoose":"Please choose between",
"unknownCommand":"Please use the help menu for more information.",
"noPermissions":"You are not permitted to use this {0}.",
"noPermissionsList":"Required permissions (one of the following):",
"noPermissionsCooldown":"You cannot use this {0} while on cooldown.",
"noPermissionsBlacklist":"You cannot use this {0} because you are blacklisted.",
"noPermissionsLimitGlobal":"You cannot create a ticket because the server has reached its maximum ticket limit.",
"noPermissionsLimitGlobalUser":"You cannot create a ticket because you have reached your maximum ticket limit.",
"noPermissionsLimitOption":"You cannot create a ticket because the server has reached the maximum ticket limit for this option.",
"noPermissionsLimitOptionUser":"You cannot create a ticket because you have reached the maximum ticket limit for this option.",
"unknownTicket":"Please run this command inside a valid ticket channel.",
"deprecatedTicket":"This channel is not recognized as a valid ticket. It may have been created with an older version of the bot.",
"notInGuild":"This {0} cannot be used in direct messages. Please use it in a server.",
"channelRename":"Due to Discord rate limits, the channel could not be renamed immediately. It will be renamed automatically within 10 minutes if the bot remains online.",
"channelRenameSource":"Error source: {0}",
"busy":"This {0} is currently unavailable.\nThe ticket is being processed by the bot.\n\nPlease try again in a few seconds.",
"closeBeforeMessage":"This ticket cannot be closed or deleted before a user has sent a message.",
"closeBeforeAdminMessage":"This ticket cannot be closed or deleted before a support member or admin has sent a message.",
"unableToCreateTicket":"You are currently unable to create a ticket."
},
"optionInvalidReasons":{
"stringRegex":"Value doesn't match pattern!",
"stringMinLength":"Value needs to be at least {0} characters!",
"stringMaxLength":"Value needs to be at most {0} characters!",
"numberInvalid":"Invalid number!",
"numberMin":"Number needs to be at least {0}!",
"numberMax":"Number needs to be at most {0}!",
"numberDecimal":"Number is not allowed to be a decimal!",
"numberNegative":"Number is not allowed to be negative!",
"numberPositive":"Number is not allowed to be positive!",
"numberZero":"Number is not allowed to be zero!",
"channelNotFound":"Unable to find channel!",
"userNotFound":"Unable to find user!",
"roleNotFound":"Unable to find role!",
"memberNotFound":"Unable to find user!",
"mentionableNotFound":"Unable to find user or role!",
"channelType":"Invalid channel type!",
"notInGuild":"This option requires you to be in a server!"
"stringRegex":"The value does not match the required pattern.",
"stringMinLength":"The value must be at least {0} characters long.",
"stringMaxLength":"The value must be at most {0} characters long.",
"numberInvalid":"Invalid number provided.",
"numberMin":"The number must be at least {0}.",
"numberMax":"The number must be at most {0}.",
"numberDecimal":"Decimals are not allowed.",
"numberNegative":"Negative numbers are not allowed.",
"numberPositive":"Positive numbers are not allowed.",
"numberZero":"Zero is not allowed.",
"channelNotFound":"Channel not found.",
"userNotFound":"User not found.",
"roleNotFound":"Role not found.",
"memberNotFound":"Member not found.",
"mentionableNotFound":"User or role not found.",
"channelType":"Invalid channel type.",
"notInGuild":"This option can only be used in a server."
},
"permissions":{
"developer":"You need to be the developer of the bot.",
"owner":"You need to be the server owner.",
"admin":"You need to be a server admin.",
"moderator":"You need to be a moderator.",
"support":"You need to be in the support team.",
"member":"You need to be a member.",
"discord-administrator":"You need to have the `ADMINISTRATOR` permission."
"developer":"This action is restricted to the bot developer.",
"owner":"You must be the server owner to use this.",
"admin":"You must have administrator permissions to use this.",
"moderator":"You must be a moderator to use this.",
"support":"You must be part of the support team to use this.",
"member":"You must be a server member to use this.",
"discord-administrator":"You must have the `ADMINISTRATOR` permission."
},
"actionInvalid":{
"close":"Ticket is already closed!",
"reopen":"Ticket is not closed yet!",
"claim":"Ticket is already claimed!",
"unclaim":"Ticket is not claimed yet!",
"pin":"Ticket is already pinned!",
"unpin":"Ticket is not pinned yet!",
"add":"This user is already able to access the ticket!",
"remove":"Unable to remove this user from the ticket!"
"close":"This ticket is already closed.",
"reopen":"This ticket is not closed.",
"claim":"This ticket is already claimed.",
"unclaim":"This ticket is not claimed.",
"pin":"This ticket is already pinned.",
"unpin":"This ticket is not pinned.",
"add":"This user already has access to this ticket.",
"remove":"This user does not have access to this ticket."
}
},
"params":{
@@ -432,107 +432,107 @@
}
},
"commands":{
"reason":"Specify an optional reason that will be visible in logs.",
"help":"Get a list of all the available commands.",
"panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
"panelId":"The identifier of the panel that you want to spawn.",
"panelAutoUpdate":"Do you want this panel to automatically update when edited?",
"ticket":"Instantly create a ticket.",
"ticketId":"The identifier of the ticket that you want to create.",
"close":"Close a ticket.",
"delete":"Delete a ticket.",
"deleteNoTranscript":"Delete this ticket without creating a transcript.",
"reopen":"Reopen a ticket.",
"claim":"Claim a ticket.",
"claimUser":"Claim this ticket to someone else instead of yourself.",
"unclaim":"Unclaim a ticket.",
"pin":"Pin a ticket.",
"unpin":"Unpin a ticket.",
"reason":"Optional reason shown in logs.",
"help":"Display all available commands.",
"panel":"Create a ticket panel (buttons or dropdown).",
"panelId":"ID of the panel to spawn.",
"panelAutoUpdate":"Automatically update this panel when edited.",
"ticket":"Create a ticket instantly.",
"ticketId":"ID of the ticket to create.",
"close":"Close this ticket.",
"delete":"Delete this ticket.",
"deleteNoTranscript":"Delete ticket without saving a transcript.",
"reopen":"Reopen a closed ticket.",
"claim":"Claim this ticket.",
"claimUser":"Claim the ticket for another user.",
"unclaim":"Unclaim this ticket.",
"pin":"Pin this ticket.",
"unpin":"Unpin this ticket.",
"move":"Move a ticket.",
"moveId":"The identifier of the option that you want to move to.",
"rename":"Rename a ticket.",
"renameName":"The new name for this ticket.",
"add":"Add a user to a ticket.",
"addUser":"The user to add.",
"remove":"Remove a user from a ticket.",
"removeUser":"The user to remove.",
"move":"Move ticket to another option.",
"moveId":"Target option ID.",
"rename":"Rename this ticket.",
"renameName":"New name for the ticket.",
"add":"Add a user to this ticket.",
"addUser":"User to add.",
"remove":"Remove a user from this ticket.",
"removeUser":"User to remove.",
"blacklist":"Manage the ticket blacklist.",
"blacklistView":"View a list of the current blacklist.",
"blacklist":"Manage the blacklist.",
"blacklistView":"View all blacklisted users.",
"blacklistAdd":"Add a user to the blacklist.",
"blacklistRemove":"Remove a user from the blacklist.",
"blacklistGet":"Get the details from a blacklisted user.",
"blacklistGetUser":"The user to get details from.",
"stats":"View statistics from the bot, a member or a ticket.",
"statsReset":"Reset all the stats of the bot (and start counting from zero).",
"statsGlobal":"View the global stats.",
"statsUser":"View the stats from a user in the server.",
"statsUserUser":"The user to view.",
"statsTicket":"View the stats of a ticket in the server.",
"statsTicketTicket":"The ticket to view.",
"blacklistGet":"View blacklist entry details.",
"blacklistGetUser":"User to look up.",
"stats":"View bot, user or ticket statistics.",
"statsReset":"Reset all bot statistics.",
"statsGlobal":"View global bot statistics.",
"statsUser":"View a user's statistics.",
"statsUserUser":"User to view.",
"statsTicket":"View ticket statistics.",
"statsTicketTicket":"Ticket to view.",
"clear":"Delete multiple tickets at the same time.",
"clearFilter":"The filter for clearing tickets.",
"clear":"Delete multiple tickets at once.",
"clearFilter":"Filter used when clearing tickets.",
"clearFilters":{
"all":"All",
"open":"Open",
"close":"Closed",
"claim":"Claimed",
"unclaim":"Unclaimed",
"pin":"Pinned",
"unpin":"Unpinned",
"autoclose":"Autoclosed"
"all":"All tickets",
"open":"Open tickets",
"close":"Closed tickets",
"claim":"Claimed tickets",
"unclaim":"Unclaimed tickets",
"pin":"Pinned tickets",
"unpin":"Unpinned tickets",
"autoclose":"Autoclosed tickets"
},
"autoclose":"Manage autoclose in a ticket.",
"autocloseDisable":"Disable autoclose in this ticket.",
"autocloseEnable":"Enable autoclose in this ticket.",
"autocloseEnableTime":"The amount of hours this ticket needs to be inactive to close it.",
"autodelete":"Manage autodelete in a ticket.",
"autodeleteDisable":"Disable autodelete in this ticket.",
"autodeleteEnable":"Enable autodelete in this ticket.",
"autodeleteEnableTime":"The amount of days this ticket needs to be inactive to delete it.",
"autoclose":"Manage ticket autoclose.",
"autocloseDisable":"Disable autoclose.",
"autocloseEnable":"Enable autoclose.",
"autocloseEnableTime":"Hours of inactivity before closing.",
"autodelete":"Manage ticket autodelete.",
"autodeleteDisable":"Disable autodelete.",
"autodeleteEnable":"Enable autodelete.",
"autodeleteEnableTime":"Days of inactivity before deletion.",
"topic":"Manage the topic of the ticket channel.",
"topicSet":"Set the topic of the ticket channel.",
"topicValue":"The new topic of the channel.",
"topicList":"Get a list of all tickets with their topic and stats.",
"priority":"Manage the priority of the ticket.",
"prioritySet":"Set the priority of the ticket.",
"priorityValue":"The priority of the channel.",
"priorityGet":"Get the priority of the ticket.",
"priorityList":"Get a list of all tickets with their priority status.",
"transfer":"Transfer the ticket ownership from one user to another.",
"transferUser":"The user to transfer to."
"topic":"Manage ticket channel topic.",
"topicSet":"Set the ticket channel topic.",
"topicValue":"New channel topic text.",
"topicList":"List all ticket channel topics.",
"priority":"Manage ticket priority.",
"prioritySet":"Set ticket priority.",
"priorityValue":"Priority level.",
"priorityGet":"View ticket priority.",
"priorityList":"List all ticket priorities.",
"transfer":"Transfer ticket ownership.",
"transferUser":"User to transfer to."
},
"helpMenu":{
"help":"Get a list of all the available commands.",
"ticket":"Instantly create a ticket.",
"close":"Close a ticket, this disables writing in this channel.",
"delete":"Delete a ticket, this creates a transcript when enabled.",
"reopen":"Reopen a ticket, this enables writing in this channel again.",
"pin":"Pin a ticket. This will move the ticket to the top and will add a '📌' emoij to the name.",
"unpin":"Unpin a ticket. The ticket will stay on it's position but will lose the '📌' emoij.",
"move":"Move a ticket. This will change the type of this ticket.",
"rename":"Rename a ticket. This will change the channel name of this ticket.",
"claim":"Claim a ticket. With this, you can let your team know you are handling this ticket.",
"unclaim":"Unclaim a ticket. With this, you can let your team know that this ticket is free again.",
"add":"Add a user to a ticket. This will allow the user to read & write in this ticket.",
"remove":"Remove a user from a ticket. This will remove the ability to read & write for a user in this ticket.",
"panel":"Spawn a message with a dropdown or buttons (for ticket creation).",
"blacklistView":"View a list of the current blacklist.",
"help":"View all available commands.",
"ticket":"Create a ticket instantly.",
"close":"Close this ticket and disable messaging in the channel.",
"delete":"Delete this ticket (creates a transcript if enabled).",
"reopen":"Reopen a closed ticket and restore messaging.",
"pin":"Pin this ticket and move it to the top with '📌'.",
"unpin":"Unpin this ticket and remove the '📌' emoji.",
"move":"Move this ticket to a different option or ticket type.",
"rename":"Rename this ticket channel.",
"claim":"Claim this ticket to show you are handling it.",
"unclaim":"Unclaim this ticket to mark it as available.",
"add":"Add a user to this ticket.",
"remove":"Remove a user's access from this ticket.",
"panel":"Create a ticket panel with buttons or a dropdown.",
"blacklistView":"View all blacklisted users.",
"blacklistAdd":"Add a user to the blacklist.",
"blacklistRemove":"Remove a user from the blacklist.",
"blacklistGet":"Get the details from a blacklisted user.",
"statsGlobal":"View the global stats.",
"statsTicket":"View the stats of a ticket in the server.",
"statsUser":"View the stats from a user in the server.",
"statsReset":"Reset all the stats of the bot (and start counting from zero).",
"autocloseDisable":"Disable autoclose in this ticket.",
"autocloseEnable":"Enable autoclose in this ticket.",
"autodeleteDisable":"Disable autodelete in this ticket.",
"autodeleteEnable":"Enable autodelete in this ticket.",
"blacklistGet":"View details of a blacklisted user.",
"statsGlobal":"View global bot statistics.",
"statsTicket":"View statistics for a ticket.",
"statsUser":"View statistics for a user.",
"statsReset":"Reset all bot statistics.",
"autocloseDisable":"Disable autoclose for this ticket.",
"autocloseEnable":"Enable autoclose for this ticket.",
"autodeleteDisable":"Disable autodelete for this ticket.",
"autodeleteEnable":"Enable autodelete for this ticket.",
"categories":{
"general":"General Commands",
"basicTicket":"Basic Ticket Commands",
@@ -545,10 +545,10 @@
},
"stats":{
"scopes":{
"global":"Global Stats",
"system":"System Stats",
"user":"User Stats",
"ticket":"Ticket Stats",
"global":"Global Statistics",
"system":"System Statistics",
"user":"User Statistics",
"ticket":"Ticket Statistics",
"participants":"Participants",
"messages":"Messages"
},
@@ -592,9 +592,9 @@
}
},
"panel":{
"selectTicket":"Select your ticket",
"selectRole":"Select your role",
"selectOption":"Select your option"
"selectTicket":"Select a ticket",
"selectRole":"Select a role",
"selectOption":"Select an option"
},
"priorities":{
"urgent":"Urgent",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["iamnotmega","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Estonian",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["iamnotmega","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Finnish",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["guillee3"],
"lastedited":"16/02/2026",
"language":"French",
+3 -3
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["benzorich"],
"lastedited":"16/02/2026",
"language":"German",
@@ -14,8 +14,8 @@
"typeInfo":"[INFO]",
"headerConfigChecker":"CONFIG CHECKER",
"headerDescription":"Prüfen Sie auf Fehler in Ihrer Konfigurationsdateien!",
"footerError":"Der Bot wird nicht starten, bis alle {0}'s repariert sind!",
"footerWarning":"Es wird empfohlen, vor dem Start alle {0}'s zu korrigieren!",
"footerError":"Der Bot wird nicht starten, bis alle {0}en repariert sind!",
"footerWarning":"Es wird empfohlen, vor dem Start alle {0}en zu korrigieren!",
"footerSupport":"SUPPORT: {0} - DOCS: {1}",
"compactInformation":"Verwenden Sie {0} für weitere Informationen!",
"dataPath":"Pfad",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Greek",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["challenger_nova"],
"lastedited":"16/02/2026",
"language":"Hindi",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["Kornel0706"],
"lastedited":"16/02/2026",
"language":"Hungarian",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["erxg"],
"lastedited":"16/02/2026",
"language":"Indonesian",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["fraden1mvp.","imperatorix_17"],
"lastedited":"16/02/2026",
"language":"Italian",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Japanese",
+608
View File
@@ -0,0 +1,608 @@
{
"_TRANSLATION":{
"otversion":"v4.2.0",
"translators":["yuuslokrobjakkroval"],
"lastedited":"20/05/2026",
"language":"Khmer",
"automated":false
},
"checker":{
"system":{
"typeError":"[កំហុស]",
"headerOpenTicket":"OPEN TICKET",
"typeWarning":"[ព្រមាន]",
"typeInfo":"[ព័ត៌មាន]",
"headerConfigChecker":"CONFIG CHECKER",
"headerDescription":"ពិនិត្យមើលកំហុសក្នុងឯកសារកំណត់រចនាសម្ព័ន្ធ!",
"footerError":"បូតនឹងមិនចាប់ផ្តើមទេ រហូតដល់ {0} ទាំងអស់ត្រូវបានជួសជុល!",
"footerWarning":"វាត្រូវបានណែនាំឱ្យជួសជុល {0} ទាំងអស់មុនពេលចាប់ផ្តើម!",
"footerSupport":"ជំនួយ: {0} - ឯកសារ: {1}",
"compactInformation":"ប្រើ {0} សម្រាប់ព័ត៌មានបន្ថែម!",
"dataPath":"ផ្លូវ",
"dataDocs":"ឯកសារ",
"dataMessages":"សារ"
},
"messages":{
"stringTooShort":"ខ្សែអក្សរនេះមិនអាចខ្លីជាង {0} តួអក្សរ!",
"stringTooLong":"ខ្សែអក្សរនេះមិនអាចវែងជាង {0} តួអក្សរ!",
"stringLengthInvalid":"ខ្សែអក្សរនេះត្រូវតែមាន {0} តួអក្សរ!",
"stringStartsWith":"ខ្សែអក្សរនេះត្រូវតែចាប់ផ្តើមដោយ {0}!",
"stringEndsWith":"ខ្សែអក្សរនេះត្រូវតែបញ្ចប់ដោយ {0}!",
"stringContains":"ខ្សែអក្សរនេះត្រូវតែមាន {0}!",
"stringChoices":"ខ្សែអក្សរនេះអាចជាតម្លៃដូចខាងក្រោមប៉ុណ្ណោះ: {0}!",
"stringRegex":"ខ្សែអក្សរនេះមិនត្រឹមត្រូវ!",
"stringInvertedContains":"ខ្សែអក្សរនេះមិនត្រូវបានអនុញ្ញាតឱ្យមាន {0}!",
"stringLowercase":"ខ្សែអក្សរនេះត្រូវតែសរសេរជាអក្សរតូចប៉ុណ្ណោះ!",
"stringUppercase":"ខ្សែអក្សរនេះត្រូវតែសរសេរជាអក្សរធំប៉ុណ្ណោះ!",
"stringSpecialCharacters":"ខ្សែអក្សរនេះមិនត្រូវបានអនុញ្ញាតឱ្យមានតួអក្សរពិសេស! (a-z, 0-9 និងដកឃ្លាប៉ុណ្ណោះ)",
"stringNoSpaces":"ខ្សែអក្សរនេះមិនត្រូវបានអនុញ្ញាតឱ្យមានដកឃ្លា!",
"stringCapitalWord":"វាត្រូវបានណែនាំឱ្យពាក្យនីមួយៗក្នុងខ្សែអក្សរនេះចាប់ផ្តើមដោយអក្សរធំ!",
"stringCapitalSentence":"វាមើលទៅថាប្រយោគខ្លះក្នុងខ្សែអក្សរនេះមិនចាប់ផ្តើមដោយអក្សរធំ!",
"stringPunctuation":"វាមើលទៅថាប្រយោគក្នុងខ្សែអក្សរនេះមិនបញ្ចប់ដោយសញ្ញាវណ្ណយុត្តិ!",
"numberTooShort":"លេខនេះមិនអាចខ្លីជាង {0} តួអក្សរ!",
"numberTooLong":"លេខនេះមិនអាចវែងជាង {0} តួអក្សរ!",
"numberLengthInvalid":"លេខនេះត្រូវតែមាន {0} តួអក្សរ!",
"numberTooSmall":"លេខនេះត្រូវតែយ៉ាងហោចណាស់ {0}!",
"numberTooLarge":"លេខនេះត្រូវតែច្រើនបំផុត {0}!",
"numberNotEqual":"លេខនេះត្រូវតែជា {0}!",
"numberStep":"លេខនេះត្រូវតែជាច្រើនដង {0}!",
"numberStepOffset":"លេខនេះត្រូវតែជាច្រើនដង {0} ចាប់ផ្តើមពី {1}!",
"numberStartsWith":"លេខនេះត្រូវតែចាប់ផ្តើមដោយ {0}!",
"numberEndsWith":"លេខនេះត្រូវតែបញ្ចប់ដោយ {0}!",
"numberContains":"លេខនេះត្រូវតែមាន {0}!",
"numberChoices":"លេខនេះអាចជាតម្លៃដូចខាងក្រោមប៉ុណ្ណោះ: {0}!",
"numberFloat":"លេខនេះមិនអាចជាទសភាគ!",
"numberNegative":"លេខនេះមិនអាចជាអវិជ្ជមាន!",
"numberPositive":"លេខនេះមិនអាចជាវិជ្ជមាន!",
"numberZero":"លេខនេះមិនអាចជាសូន្យ!",
"numberNan":"លេខនេះមិនអាចជា NaN (មិនមែនជាលេខ)!",
"numberInvertedContains":"លេខនេះមិនត្រូវបានអនុញ្ញាតឱ្យមាន {0}!",
"booleanTrue":"Boolean នេះមិនអាចជា true!",
"booleanFalse":"Boolean នេះមិនអាចជា false!",
"arrayEmptyDisabled":"អារ៉េនេះមិនត្រូវបានអនុញ្ញាតឱ្យទទេ!",
"arrayEmptyRequired":"អារ៉េនេះត្រូវបានទាមទារឱ្យទទេ!",
"arrayTooShort":"អារ៉េនេះត្រូវការប្រវែងយ៉ាងហោចណាស់ {0}!",
"arrayTooLong":"អារ៉េនេះត្រូវការប្រវែងច្រើនបំផុត {0}!",
"arrayLengthInvalid":"អារ៉េនេះត្រូវការប្រវែង {0}!",
"arrayInvalidTypes":"អារ៉េនេះអាចមានប្រភេទដូចខាងក្រោមប៉ុណ្ណោះ: {0}!",
"arrayDouble":"អារ៉េនេះមិនអនុញ្ញាតឱ្យតម្លៃដូចគ្នា!",
"discordInvalidId":"នេះជា discord {0} id មិនត្រឹមត្រូវ!",
"discordInvalidIdOptions":"នេះជា discord {0} id មិនត្រឹមត្រូវ! អ្នកក៏អាចប្រើ: {1}!",
"discordInvalidToken":"នេះជា discord token មិនត្រឹមត្រូវ (ក្នុងទម្រង់)!",
"colorInvalid":"នេះជាពណ៌ hex មិនត្រឹមត្រូវ!",
"emojiTooShort":"ខ្សែអក្សរនេះត្រូវការ emoji យ៉ាងហោចណាស់ {0}!",
"emojiTooLong":"ខ្សែអក្សរនេះត្រូវការ emoji ច្រើនបំផុត {0}!",
"emojiCustom":"Emoji នេះមិនអាចជា custom discord emoji!",
"emojiInvalid":"នេះជា emoji មិនត្រឹមត្រូវ!",
"urlInvalid":"URL នេះមិនត្រឹមត្រូវ!",
"urlInvalidHttp":"URL នេះអាចប្រើតែ https:// protocol ប៉ុណ្ណោះ!",
"urlInvalidProtocol":"URL នេះអាចប្រើតែ http:// និង https:// protocols ប៉ុណ្ណោះ!",
"urlInvalidHostname":"URL នេះមាន hostname មិនត្រូវបានអនុញ្ញាត!",
"urlInvalidExtension":"URL នេះមានផ្នែកបន្ថែមមិនត្រឹមត្រូវ! ជ្រើសរើស: {0}!",
"urlInvalidPath":"URL នេះមានផ្លូវមិនត្រឹមត្រូវ!",
"idNotUnique":"id នេះមិនតែមួយ, ប្រើ id ផ្សេងទៀត!",
"idNonExistent":"id {0} មិនមាន!",
"invalidType":"លក្ខណៈសម្បត្តិនេះត្រូវជាប្រភេទ: {0}!",
"propertyMissing":"លក្ខណៈសម្បត្តិ {0} បាត់ពីវត្ថុនេះ!",
"propertyOptional":"លក្ខណៈសម្បត្តិ {0} ជាជម្រើសសម្រាប់វត្ថុនេះ!",
"objectDisabled":"វត្ថុនេះត្រូវបានបិទ, បើកវាដោយប្រើ {0}!",
"nullInvalid":"លក្ខណៈសម្បត្តិនេះមិនអាចជា null!",
"switchInvalidType":"នេះត្រូវជាប្រភេទដូចខាងក្រោម: {0}!",
"objectSwitchInvalid":"វត្ថុនេះត្រូវជាប្រភេទដូចខាងក្រោម: {0}!",
"invalidLanguage":"នេះជាភាសាមិនត្រឹមត្រូវ!",
"invalidButton":"ប៊ូតុននេះត្រូវការ {0} ឬ {1} យ៉ាងតិចណាស់!",
"unusedOption":"ជម្រើស {0} មិនត្រូវបានប្រើ!",
"unusedQuestion":"សំណួរ {0} មិនត្រូវបានប្រើ!",
"dropdownOption":"Panel ដែលមាន dropdown បើកអាចមានតែជម្រើសប្រភេទ 'ticket' ប៉ុណ្ណោះ!",
"customInvalidVersion":"កំណែដែលបានបញ្ជាក់ក្នុង config របស់អ្នកមិនត្រូវគ្នា! សូមប្រាកដថាអ្នកបានធ្វើបច្ចុប្បន្នភាព config ទៅកំណែថ្មីបំផុត!"
}
},
"actions":{
"buttons":{
"create":"ចូលមើលសំបុត្រ",
"close":"បិទសំបុត្រ",
"delete":"លុបសំបុត្រ",
"reopen":"បើកសំបុត្រឡើងវិញ",
"claim":"ទទួលសំបុត្រ",
"unclaim":"លែងទទួលសំបុត្រ",
"pin":"ដាក់ម្ជុលសំបុត្រ",
"unpin":"ដកម្ជុលសំបុត្រ",
"clear":"លុបសំបុត្រទាំងអស់",
"helpSwitchSlash":"មើលពាក្យបញ្ជា Slash",
"helpSwitchText":"មើលពាក្យបញ្ជាអក្សរ",
"helpPage":"ទំព័រ {0}",
"withReason":"ជាមួយហេតុផល",
"withoutTranscript":"គ្មាន Transcript"
},
"titles":{
"created":"បានបង្កើតសំបុត្រ",
"close":"បានបិទសំបុត្រ",
"delete":"បានលុបសំបុត្រ",
"reopen":"បានបើកសំបុត្រឡើងវិញ",
"claim":"បានទទួលសំបុត្រ",
"unclaim":"បានលែងទទួលសំបុត្រ",
"pin":"បានដាក់ម្ជុលសំបុត្រ",
"unpin":"បានដកម្ជុលសំបុត្រ",
"rename":"បានប្តូរឈ្មោះសំបុត្រ",
"move":"បានផ្លាស់ប្តូរសំបុត្រ",
"add":"បានបន្ថែមអ្នកប្រើប្រាស់ទៅសំបុត្រ",
"remove":"បានដកអ្នកប្រើប្រាស់ពីសំបុត្រ",
"help":"ពាក្យបញ្ជាដែលមាន",
"statsReset":"កំណត់ស្ថិតិឡើងវិញ",
"blacklistAdd":"អ្នកប្រើប្រាស់ត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅ",
"blacklistRemove":"អ្នកប្រើប្រាស់ត្រូវបានដោះលែង",
"blacklistGet":"អ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ",
"blacklistView":"បញ្ជីខ្មៅបច្ចុប្បន្ន",
"blacklistAddDm":"ត្រូវបានបន្ថែមទៅបញ្ជីខ្មៅ",
"blacklistRemoveDm":"ត្រូវបានដកចេញពីបញ្ជីខ្មៅ",
"clear":"បានសម្អាតសំបុត្រ",
"clearTickets":"សម្អាតសំបុត្រ",
"roles":"តួនាទីបានធ្វើបច្ចុប្បន្នភាព",
"autoclose":"សំបុត្របានបិទដោយស្វ័យប្រវត្តិ",
"autocloseEnabled":"បានបើក Autoclose",
"autocloseDisabled":"បានបិទ Autoclose",
"autodelete":"សំបុត្របានលុបដោយស្វ័យប្រវត្តិ",
"autodeleteEnabled":"បានបើក Autodelete",
"autodeleteDisabled":"បានបិទ Autodelete",
"topicSet":"បានប្តូរប្រធានបទ",
"prioritySet":"បានប្តូរអាទិភាព",
"priorityGet":"អាទិភាពសំបុត្រ",
"transfer":"បានផ្ទេរសំបុត្រ"
},
"descriptions":{
"create":"សំបុត្ររបស់អ្នកត្រូវបានបង្កើត។ ចុចប៊ូតុងខាងក្រោមដើម្បីចូលប្រើ!",
"close":"សំបុត្រត្រូវបានបិទដោយជោគជ័យ!",
"delete":"សំបុត្រត្រូវបានលុបដោយជោគជ័យ!",
"reopen":"សំបុត្រត្រូវបានបើកឡើងវិញដោយជោគជ័យ!",
"claim":"សំបុត្រត្រូវបានទទួលដោយជោគជ័យ!",
"unclaim":"សំបុត្រត្រូវបានលែងទទួលដោយជោគជ័យ!",
"pin":"សំបុត្រត្រូវបានដាក់ម្ជុលដោយជោគជ័យ!",
"unpin":"សំបុត្រត្រូវបានដកម្ជុលដោយជោគជ័យ!",
"rename":"សំបុត្រត្រូវបានប្តូរឈ្មោះទៅ {0} ដោយជោគជ័យ!",
"move":"សំបុត្រត្រូវបានផ្លាស់ប្តូរទៅ {0} ដោយជោគជ័យ!",
"add":"{0} ត្រូវបានបន្ថែមទៅសំបុត្រដោយជោគជ័យ!",
"remove":"{0} ត្រូវបានដកចេញពីសំបុត្រដោយជោគជ័យ!",
"helpExplanation":"`<name>` => ប៉ារ៉ាម៉ែត្រចាំបាច់\n`[name]` => ប៉ារ៉ាម៉ែត្រស្រេចចិត្ត",
"statsReset":"ស្ថិតិបូតត្រូវបានកំណត់ឡើងវិញដោយជោគជ័យ!",
"statsError":"មិនអាចមើលស្ថិតិសំបុត្រ!\n{0} មិនមែនជាសំបុត្រ!",
"blacklistAdd":"{0} ត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅដោយជោគជ័យ!",
"blacklistRemove":"{0} ត្រូវបានដោះលែងដោយជោគជ័យ!",
"blacklistGetSuccess":"{0} ស្ថិតក្នុងបញ្ជីខ្មៅបច្ចុប្បន្ន!",
"blacklistGetEmpty":"{0} មិនស្ថិតក្នុងបញ្ជីខ្មៅបច្ចុប្បន្ន!",
"blacklistViewEmpty":"មិនទាន់មានអ្នកណាត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅ!",
"blacklistViewTip":"ប្រើ \"/blacklist add\" ដើម្បីដាក់អ្នកប្រើក្នុងបញ្ជីខ្មៅ!",
"clearVerify":"តើអ្នកប្រាកដថាចង់លុបសំបុត្រច្រើន?\nសកម្មភាពនេះមិនអាចត្រឡប់មកវិញ!",
"clearReady":"សំបុត្រ {0} ត្រូវបានលុបដោយជោគជ័យ!",
"rolesEmpty":"មិនមានតួនាទីណាត្រូវបានធ្វើបច្ចុប្បន្នភាព!",
"autocloseLeave":"សំបុត្រនេះត្រូវបានបិទដោយស្វ័យប្រវត្តិ ដោយសារអ្នកបង្កើតបានចាកចេញពីម៉ាស៊ីនបម្រើ!",
"autocloseTimeout":"សំបុត្រនេះត្រូវបានបិទដោយស្វ័យប្រវត្តិ ដោយសារវាមិនសកម្មលើសពី `{0}h`!",
"autodeleteLeave":"សំបុត្រនេះត្រូវបានលុបដោយស្វ័យប្រវត្តិ ដោយសារអ្នកបង្កើតបានចាកចេញពីម៉ាស៊ីនបម្រើ!",
"autodeleteTimeout":"សំបុត្រនេះត្រូវបានលុបដោយស្វ័យប្រវត្តិ ដោយសារវាមិនសកម្មលើសពី `{0} ថ្ងៃ`!",
"autocloseEnabled":"Autoclose ត្រូវបានបើកក្នុងសំបុត្រនេះ!\nវានឹងត្រូវបានបិទនៅពេលមិនសកម្មលើសពី `{0}h`!",
"autocloseDisabled":"Autoclose ត្រូវបានបិទក្នុងសំបុត្រនេះ!\nវានឹងមិនត្រូវបានបិទដោយស្វ័យប្រវត្តិទៀតទេ!",
"autodeleteEnabled":"Autodelete ត្រូវបានបើកក្នុងសំបុត្រនេះ!\nវានឹងត្រូវបានលុបនៅពេលមិនសកម្មលើសពី `{0} ថ្ងៃ`!",
"autodeleteDisabled":"Autodelete ត្រូវបានបិទក្នុងសំបុត្រនេះ!\nវានឹងមិនត្រូវបានលុបដោយស្វ័យប្រវត្តិទៀតទេ!",
"ticketMessageLimit":"អ្នកអាចបង្កើតសំបុត្រ {0} ក្នុងពេលតែមួយ!",
"ticketMessageAutoclose":"សំបុត្រនេះនឹងត្រូវបានបិទដោយស្វ័យប្រវត្តិ នៅពេលមិនសកម្ម {0}h!",
"ticketMessageAutodelete":"សំបុត្រនេះនឹងត្រូវបានលុបដោយស្វ័យប្រវត្តិ នៅពេលមិនសកម្ម {0} ថ្ងៃ!",
"panelReady":"Panel មាននៅក្នុងសារបន្ត!\nសារនេះអាចលុបបានហើយ!",
"topicSet":"ប្រធានបទបណ្តាញត្រូវបានប្តូរដោយ {0} ដោយជោគជ័យ!",
"prioritySet":"អាទិភាពសំបុត្រត្រូវបានប្តូរទៅ {0} ដោយ {1} ដោយជោគជ័យ!",
"priorityGet":"អាទិភាពបច្ចុប្បន្នរបស់សំបុត្រនេះគឺ {0}។",
"transfer":"ភាពជាម្ចាស់សំបុត្រត្រូវបានផ្ទេរពី {0} ទៅ {1} ដោយ {2} ដោយជោគជ័យ!"
},
"modal":{
"closePlaceholder":"ហេតុអ្វីអ្នកបិទសំបុត្រនេះ?",
"deletePlaceholder":"ហេតុអ្វីអ្នកលុបសំបុត្រនេះ?",
"reopenPlaceholder":"ហេតុអ្វីអ្នកបើកសំបុត្រនេះឡើងវិញ?",
"claimPlaceholder":"ហេតុអ្វីអ្នកទទួលសំបុត្រនេះ?",
"unclaimPlaceholder":"ហេតុអ្វីអ្នកលែងទទួលសំបុត្រនេះ?",
"pinPlaceholder":"ហេតុអ្វីអ្នកដាក់ម្ជុលសំបុត្រនេះ?",
"unpinPlaceholder":"ហេតុអ្វីអ្នកដកម្ជុលសំបុត្រនេះ?"
},
"logs":{
"createLog":"សំបុត្រថ្មីត្រូវបានបង្កើតដោយ {0}!",
"closeLog":"សំបុត្រនេះត្រូវបានបិទដោយ {0}!",
"closeDm":"សំបុត្ររបស់អ្នកត្រូវបានបិទនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"deleteLog":"សំបុត្រនេះត្រូវបានលុបដោយ {0}!",
"deleteDm":"សំបុត្ររបស់អ្នកត្រូវបានលុបនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"reopenLog":"សំបុត្រនេះត្រូវបានបើកឡើងវិញដោយ {0}!",
"reopenDm":"សំបុត្ររបស់អ្នកត្រូវបានបើកឡើងវិញនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"claimLog":"សំបុត្រនេះត្រូវបានទទួលដោយ {0}!",
"claimDm":"សំបុត្ររបស់អ្នកត្រូវបានទទួលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"unclaimLog":"សំបុត្រនេះត្រូវបានលែងទទួលដោយ {0}!",
"unclaimDm":"សំបុត្ររបស់អ្នកត្រូវបានលែងទទួលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"pinLog":"សំបុត្រនេះត្រូវបានដាក់ម្ជុលដោយ {0}!",
"pinDm":"សំបុត្ររបស់អ្នកត្រូវបានដាក់ម្ជុលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"unpinLog":"សំបុត្រនេះត្រូវបានដកម្ជុលដោយ {0}!",
"unpinDm":"សំបុត្ររបស់អ្នកត្រូវបានដកម្ជុលនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"renameLog":"សំបុត្រនេះត្រូវបានប្តូរឈ្មោះទៅ {0} ដោយ {1}!",
"renameDm":"សំបុត្ររបស់អ្នកត្រូវបានប្តូរឈ្មោះទៅ {0} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"moveLog":"សំបុត្រនេះត្រូវបានផ្លាស់ប្តូរទៅ {0} ដោយ {1}!",
"moveDm":"សំបុត្ររបស់អ្នកត្រូវបានផ្លាស់ប្តូរទៅ {0} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"addLog":"{0} ត្រូវបានបន្ថែមទៅសំបុត្រនេះដោយ {1}!",
"addDm":"{0} ត្រូវបានបន្ថែមទៅសំបុត្ររបស់អ្នកនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"removeLog":"{0} ត្រូវបានដកចេញពីសំបុត្រនេះដោយ {1}!",
"removeDm":"{0} ត្រូវបានដកចេញពីសំបុត្ររបស់អ្នកនៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"blacklistAddLog":"{0} ត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅដោយ {1}!",
"blacklistRemoveLog":"{0} ត្រូវបានដកចេញពីបញ្ជីខ្មៅដោយ {1}!",
"blacklistAddDm":"អ្នកត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!\nចាប់ពីពេលនេះ អ្នកមិនអាចបង្កើតសំបុត្រ!",
"blacklistRemoveDm":"អ្នកត្រូវបានដកចេញពីបញ្ជីខ្មៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!\nឥឡូវអ្នកអាចបង្កើតសំបុត្របានម្តងទៀត!",
"clearLog":"សំបុត្រ {0} ត្រូវបានលុបដោយ {1}!",
"transferLog":"ភាពជាម្ចាស់សំបុត្រនេះត្រូវបានផ្ទេរពី {0} ទៅ {1} ដោយ {2}!",
"transferDm":"ភាពជាម្ចាស់សំបុត្ររបស់អ្នកត្រូវបានផ្ទេរពី {0} ទៅ {1} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"prioritySetLog":"អាទិភាពសំបុត្រនេះត្រូវបានប្តូរទៅ {0} ដោយ {1}!",
"prioritySetDm":"អាទិភាពសំបុត្ររបស់អ្នកត្រូវបានប្តូរទៅ {0} នៅក្នុងម៉ាស៊ីនបម្រើរបស់យើង!",
"roleUpdateLog":"{0} បានធ្វើបច្ចុប្បន្នភាពតួនាទីរបស់ខ្លួន!",
"roleUpdateDm":"តួនាទីរបស់អ្នកក្នុងម៉ាស៊ីនបម្រើរបស់យើងត្រូវបានធ្វើបច្ចុប្បន្នភាព!"
}
},
"transcripts":{
"success":{
"visit":"ចូលមើល Transcript",
"ready":"Transcript ត្រូវបានបង្កើត",
"textFileDescription":"នេះជា transcript អក្សររបស់សំបុត្រដែលបានលុប!",
"htmlProgress":"សូមរង់ចាំ ខណៈ html transcript កំពុងត្រូវបានដំណើរការ...",
"createdChannel":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងម៉ាស៊ីនបម្រើ!",
"createdCreator":"transcript {0} ថ្មីត្រូវបានបង្កើតសម្រាប់សំបុត្ររបស់អ្នក!",
"createdParticipant":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងសំបុត្រដែលអ្នកបានចូលរួម!",
"createdActiveAdmin":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងសំបុត្រដែលអ្នកបានចូលរួមជាអ្នកគ្រប់គ្រង!",
"createdEveryAdmin":"transcript {0} ថ្មីត្រូវបានបង្កើតក្នុងសំបុត្រដែលអ្នកជាអ្នកគ្រប់គ្រង!",
"createdOther":"transcript {0} ថ្មីត្រូវបានបង្កើត!"
},
"errors":{
"retry":"ព្យាយាមម្តងទៀត",
"continue":"លុបដោយគ្មាន Transcript",
"backup":"បង្កើត Transcript បម្រុង",
"error":"មានបញ្ហាខ្លះក្នុងការបង្កើត transcript។\nអ្នកចង់ធ្វើអ្វី?\n\nសំបុត្រនេះនឹងមិនត្រូវបានលុបទេ រហូតអ្នកចុចប៊ូតុងណាមួយ។",
"title":"កំហុស Transcript"
},
"text":{
"messagesTitle":"សារ",
"embedTitle":"EMBED",
"fileTitle":"ឯកសារ",
"fieldsTitle":"វាល",
"reactionsTitle":"ប្រតិកម្ម",
"statsTitle":"ស្ថិតិ",
"emptyContent":"<មាតិកាទទេ>",
"noTitle":"<គ្មានចំណងជើង>",
"noDesc":"<គ្មានការពិពណ៌នា>"
}
},
"errors":{
"titles":{
"internalError":"កំហុសផ្ទៃក្នុង",
"optionMissing":"ជម្រើសពាក្យបញ្ជាបាត់",
"optionInvalid":"ជម្រើសពាក្យបញ្ជាមិនត្រឹមត្រូវ",
"unknownCommand":"ពាក្យបញ្ជាមិនស្គាល់",
"noPermissions":"គ្មានសិទ្ធិ",
"unknownTicket":"សំបុត្រមិនស្គាល់",
"deprecatedTicket":"សំបុត្រហួសសម័យ",
"unknownOption":"ជម្រើសមិនស្គាល់",
"unknownPanel":"Panel មិនស្គាល់",
"notInGuild":"មិននៅក្នុងម៉ាស៊ីនបម្រើ",
"channelRename":"មិនអាចប្តូរឈ្មោះបណ្តាញ",
"busy":"សំបុត្រកំពុងដំណើរការ",
"permissionError":"កំហុសសិទ្ធិ"
},
"descriptions":{
"askForInfo":"ទំនាក់ទំនងម្ចាស់បូតនេះសម្រាប់ព័ត៌មានបន្ថែម!",
"askForInfoResolve":"ទំនាក់ទំនងម្ចាស់បូតនេះ ប្រសិនបើបញ្ហានេះមិនដោះស្រាយបន្ទាប់ពីព្យាយាមមួយចំនួន។",
"internalError":"បរាជ័យក្នុងការឆ្លើយតប {0} ដោយសារកំហុសផ្ទៃក្នុង!",
"optionMissing":"ប៉ារ៉ាម៉ែត្រចាំបាច់ខ្វះក្នុងពាក្យបញ្ជានេះ!",
"optionInvalid":"ប៉ារ៉ាម៉ែត្រក្នុងពាក្យបញ្ជានេះមិនត្រឹមត្រូវ!",
"optionInvalidChoose":"ជ្រើសរើសរវាង",
"unknownCommand":"សូមចូលមើលម៉ឺនុយជំនួយសម្រាប់ព័ត៌មានបន្ថែម!",
"noPermissions":"អ្នកមិនត្រូវបានអនុញ្ញាតឱ្យប្រើ {0} នេះ!",
"noPermissionsList":"សិទ្ធិដែលត្រូវការ: (មួយក្នុងចំណោម)",
"noPermissionsCooldown":"អ្នកមិនត្រូវបានអនុញ្ញាតឱ្យប្រើ {0} នេះ ដោយសារអ្នកមានរយៈពេលត្រជាក់!",
"noPermissionsBlacklist":"អ្នកមិនត្រូវបានអនុញ្ញាតឱ្យប្រើ {0} នេះ ដោយសារអ្នកត្រូវបានដាក់ក្នុងបញ្ជីខ្មៅ!",
"noPermissionsLimitGlobal":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារម៉ាស៊ីនបម្រើឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុត!",
"noPermissionsLimitGlobalUser":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារអ្នកឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុត!",
"noPermissionsLimitOption":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារម៉ាស៊ីនបម្រើឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុតសម្រាប់ជម្រើសនេះ!",
"noPermissionsLimitOptionUser":"អ្នកមិនអាចបង្កើតសំបុត្រ ដោយសារអ្នកឈានដល់ដែនកំណត់សំបុត្រច្រើនបំផុតសម្រាប់ជម្រើសនេះ!",
"unknownTicket":"សូមសាកល្បងពាក្យបញ្ជានេះម្តងទៀតក្នុងសំបុត្រត្រឹមត្រូវ!",
"deprecatedTicket":"បណ្តាញបច្ចុប្បន្នមិនមែនជាសំបុត្រត្រឹមត្រូវ! វាប្រហែលជាសំបុត្រពី Open Ticket កំណែចាស់!",
"notInGuild":"{0} នេះមិនដំណើរការក្នុង DM! សូមសាកល្បងម្តងទៀតក្នុងម៉ាស៊ីនបម្រើ!",
"channelRename":"ដោយសារ discord ratelimits, វាមិនអាចទៅបានសម្រាប់បូតក្នុងការប្តូរឈ្មោះបណ្តាញ។ បណ្តាញនឹងត្រូវបានប្តូរឈ្មោះដោយស្វ័យប្រវត្តិ ក្នុងរយៈពេល 10 នាទី ប្រសិនបើបូតមិនបានចាប់ផ្តើមឡើងវិញ។",
"channelRenameSource":"ប្រភពកំហុសនេះគឺ: {0}",
"busy":"មិនអាចប្រើ {0} នេះ!\nសំបុត្រកំពុងត្រូវបានដំណើរការដោយបូត។\n\nសូមព្យាយាមម្តងទៀតក្នុងពីរបីវិនាទី!",
"closeBeforeMessage":"សំបុត្រនេះមិនអាចបិទ/លុបមុនមានសារពីអ្នកប្រើ។",
"closeBeforeAdminMessage":"សំបុត្រនេះមិនអាចបិទ/លុបមុនមានសារពីអ្នកគ្រប់គ្រងសំបុត្រ ឬសមាជិកជំនួយ។",
"unableToCreateTicket":"អ្នកមិនអាចបង្កើតសំបុត្រ។"
},
"optionInvalidReasons":{
"stringRegex":"តម្លៃមិនត្រូវនឹងលំនាំ!",
"stringMinLength":"តម្លៃត្រូវការយ៉ាងហោចណាស់ {0} តួអក្សរ!",
"stringMaxLength":"តម្លៃត្រូវការច្រើនបំផុត {0} តួអក្សរ!",
"numberInvalid":"លេខមិនត្រឹមត្រូវ!",
"numberMin":"លេខត្រូវការយ៉ាងហោចណាស់ {0}!",
"numberMax":"លេខត្រូវការច្រើនបំផុត {0}!",
"numberDecimal":"លេខមិនត្រូវបានអនុញ្ញាតជាទសភាគ!",
"numberNegative":"លេខមិនត្រូវបានអនុញ្ញាតជាអវិជ្ជមាន!",
"numberPositive":"លេខមិនត្រូវបានអនុញ្ញាតជាវិជ្ជមាន!",
"numberZero":"លេខមិនត្រូវបានអនុញ្ញាតជាសូន្យ!",
"channelNotFound":"រកបណ្តាញមិនឃើញ!",
"userNotFound":"រកអ្នកប្រើប្រាស់មិនឃើញ!",
"roleNotFound":"រកតួនាទីមិនឃើញ!",
"memberNotFound":"រកអ្នកប្រើប្រាស់មិនឃើញ!",
"mentionableNotFound":"រកអ្នកប្រើប្រាស់ ឬតួនាទីមិនឃើញ!",
"channelType":"ប្រភេទបណ្តាញមិនត្រឹមត្រូវ!",
"notInGuild":"ជម្រើសនេះទាមទារឱ្យអ្នកនៅក្នុងម៉ាស៊ីនបម្រើ!"
},
"permissions":{
"developer":"អ្នកត្រូវជា developer របស់បូត។",
"owner":"អ្នកត្រូវជាម្ចាស់ម៉ាស៊ីនបម្រើ។",
"admin":"អ្នកត្រូវជា admin ម៉ាស៊ីនបម្រើ។",
"moderator":"អ្នកត្រូវជាអ្នកសម្រុះសម្រួល។",
"support":"អ្នកត្រូវនៅក្នុងក្រុមជំនួយ។",
"member":"អ្នកត្រូវជាសមាជិក។",
"discord-administrator":"អ្នកត្រូវមានសិទ្ធិ `ADMINISTRATOR`។"
},
"actionInvalid":{
"close":"សំបុត្របានបិទហើយ!",
"reopen":"សំបុត្រមិនទាន់បិទ!",
"claim":"សំបុត្របានទទួលហើយ!",
"unclaim":"សំបុត្រមិនទាន់ត្រូវបានទទួល!",
"pin":"សំបុត្របានដាក់ម្ជុលហើយ!",
"unpin":"សំបុត្រមិនទាន់ត្រូវបានដាក់ម្ជុល!",
"add":"អ្នកប្រើប្រាស់នេះអាចចូលប្រើសំបុត្រហើយ!",
"remove":"មិនអាចដកអ្នកប្រើប្រាស់នេះចេញពីសំបុត្រ!"
}
},
"params":{
"uppercase":{
"ticket":"សំបុត្រ",
"tickets":"សំបុត្រ",
"reason":"មូលហេតុ",
"creator":"អ្នកបង្កើត",
"remaining":"ពេលវេលានៅសល់",
"added":"បន្ថែម",
"removed":"ដក",
"filter":"តម្រង",
"method":"វិធីសាស្ត្រ",
"type":"ប្រភេទ",
"blacklisted":"ក្នុងបញ្ជីខ្មៅ",
"panel":"Panel",
"command":"ពាក្យបញ្ជា",
"system":"ប្រព័ន្ធ",
"true":"ពិត",
"false":"មិនពិត",
"syntax":"វាក្យសម្ព័ន្ធ",
"originalName":"ឈ្មោះដើម",
"newName":"ឈ្មោះថ្មី",
"until":"រហូតដល់",
"validOptions":"ជម្រើសត្រឹមត្រូវ",
"validPanels":"Panel ត្រឹមត្រូវ",
"autoclose":"Autoclose",
"autodelete":"Autodelete",
"startupDate":"កាលបរិច្ឆេទចាប់ផ្តើម",
"version":"កំណែ",
"name":"ឈ្មោះ",
"role":"តួនាទី",
"status":"ស្ថានភាព",
"claimed":"ទទួលហើយ",
"pinned":"ដាក់ម្ជុលហើយ",
"creationDate":"កាលបរិច្ឆេទបង្កើត",
"noone":"គ្មាននរណា",
"open":"បើក",
"closed":"បិទ",
"priority":"អាទិភាព",
"participants":"អ្នកចូលរួម",
"yes":"បាទ/ចាស",
"no":"ទេ",
"option":"ជម្រើស",
"topic":"ប្រធានបទ",
"uptime":"ពេលដំណើរការប្រព័ន្ធ",
"messages":"សារ",
"embeds":"Embeds",
"files":"ឯកសារ",
"components":"ធាតុ",
"cooldown":"រយៈពេលត្រជាក់",
"maxTickets":"សំបុត្រច្រើនបំផុត",
"admins":"អ្នកគ្រប់គ្រង",
"roles":"តួនាទី",
"size":"ទំហំ"
},
"lowercase":{
"text":"អក្សរ",
"html":"html",
"command":"ពាក្យបញ្ជា",
"modal":"modal",
"button":"ប៊ូតុង",
"dropdown":"dropdown",
"method":"វិធីសាស្ត្រ"
}
},
"commands":{
"reason":"បញ្ជាក់មូលហេតុស្រេចចិត្តដែលនឹងបង្ហាញក្នុង logs។",
"help":"ទទួលបានបញ្ជីពាក្យបញ្ជាដែលមាន។",
"panel":"បង្ហាញសារជាមួយ dropdown ឬ buttons (សម្រាប់ការបង្កើតសំបុត្រ)។",
"panelId":"អ្នកកំណត់អត្តសញ្ញាណ panel ដែលអ្នកចង់បង្ហាញ។",
"panelAutoUpdate":"តើអ្នកចង់ panel នេះធ្វើបច្ចុប្បន្នភាពដោយស្វ័យប្រវត្តិ នៅពេលកែប្រែ?",
"ticket":"បង្កើតសំបុត្រភ្លាមៗ។",
"ticketId":"អ្នកកំណត់អត្តសញ្ញាណសំបុត្រដែលអ្នកចង់បង្កើត។",
"close":"បិទសំបុត្រ។",
"delete":"លុបសំបុត្រ។",
"deleteNoTranscript":"លុបសំបុត្រនេះដោយគ្មានការបង្កើត transcript។",
"reopen":"បើកសំបុត្រឡើងវិញ។",
"claim":"ទទួលសំបុត្រ។",
"claimUser":"ទទួលសំបុត្រនេះទៅឱ្យនរណាម្នាក់ផ្សេងទៀត ជំនួសអ្នក។",
"unclaim":"លែងទទួលសំបុត្រ។",
"pin":"ដាក់ម្ជុលសំបុត្រ។",
"unpin":"ដកម្ជុលសំបុត្រ។",
"move":"ផ្លាស់ប្តូរសំបុត្រ។",
"moveId":"អ្នកកំណត់អត្តសញ្ញាណជម្រើសដែលអ្នកចង់ផ្លាស់ប្តូរទៅ។",
"rename":"ប្តូរឈ្មោះសំបុត្រ។",
"renameName":"ឈ្មោះថ្មីសម្រាប់សំបុត្រនេះ។",
"add":"បន្ថែមអ្នកប្រើប្រាស់ទៅសំបុត្រ។",
"addUser":"អ្នកប្រើប្រាស់ដែលត្រូវបន្ថែម។",
"remove":"ដកអ្នកប្រើប្រាស់ចេញពីសំបុត្រ។",
"removeUser":"អ្នកប្រើប្រាស់ដែលត្រូវដក។",
"blacklist":"គ្រប់គ្រងបញ្ជីខ្មៅសំបុត្រ។",
"blacklistView":"មើលបញ្ជីបញ្ជីខ្មៅបច្ចុប្បន្ន។",
"blacklistAdd":"បន្ថែមអ្នកប្រើប្រាស់ទៅបញ្ជីខ្មៅ។",
"blacklistRemove":"ដកអ្នកប្រើប្រាស់ចេញពីបញ្ជីខ្មៅ។",
"blacklistGet":"ទទួលបានព័ត៌មានលម្អិតពីអ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ។",
"blacklistGetUser":"អ្នកប្រើប្រាស់ដែលត្រូវទទួលព័ត៌មានលម្អិត។",
"stats":"មើលស្ថិតិពីបូត, សមាជិក ឬសំបុត្រ។",
"statsReset":"កំណត់ស្ថិតិបូតទាំងអស់ឡើងវិញ (ចាប់ផ្តើមរាប់ពីសូន្យ)។",
"statsGlobal":"មើលស្ថិតិសរុប។",
"statsUser":"មើលស្ថិតិពីអ្នកប្រើប្រាស់ក្នុងម៉ាស៊ីនបម្រើ។",
"statsUserUser":"អ្នកប្រើប្រាស់ដែលត្រូវមើល។",
"statsTicket":"មើលស្ថិតិពីសំបុត្រក្នុងម៉ាស៊ីនបម្រើ។",
"statsTicketTicket":"សំបុត្រដែលត្រូវមើល។",
"clear":"លុបសំបុត្រច្រើនក្នុងពេលតែមួយ។",
"clearFilter":"តម្រងសម្រាប់ការសម្អាតសំបុត្រ។",
"clearFilters":{
"all":"ទាំងអស់",
"open":"បើក",
"close":"បិទ",
"claim":"ទទួលហើយ",
"unclaim":"មិនទាន់ទទួល",
"pin":"ដាក់ម្ជុលហើយ",
"unpin":"មិនទាន់ដាក់ម្ជុល",
"autoclose":"បិទដោយស្វ័យប្រវត្តិ"
},
"autoclose":"គ្រប់គ្រង autoclose ក្នុងសំបុត្រ។",
"autocloseDisable":"បិទ autoclose ក្នុងសំបុត្រនេះ។",
"autocloseEnable":"បើក autoclose ក្នុងសំបុត្រនេះ។",
"autocloseEnableTime":"ចំនួនម៉ោងដែលសំបុត្រនេះត្រូវមិនសកម្ម ដើម្បីបិទ។",
"autodelete":"គ្រប់គ្រង autodelete ក្នុងសំបុត្រ។",
"autodeleteDisable":"បិទ autodelete ក្នុងសំបុត្រនេះ។",
"autodeleteEnable":"បើក autodelete ក្នុងសំបុត្រនេះ។",
"autodeleteEnableTime":"ចំនួនថ្ងៃដែលសំបុត្រនេះត្រូវមិនសកម្ម ដើម្បីលុប។",
"topic":"គ្រប់គ្រងប្រធានបទបណ្តាញសំបុត្រ។",
"topicSet":"កំណត់ប្រធានបទបណ្តាញសំបុត្រ។",
"topicValue":"ប្រធានបទថ្មីរបស់បណ្តាញ។",
"topicList":"ទទួលបានបញ្ជីសំបុត្រទាំងអស់ ជាមួយប្រធានបទ និងស្ថិតិ។",
"priority":"គ្រប់គ្រងអាទិភាពសំបុត្រ។",
"prioritySet":"កំណត់អាទិភាពសំបុត្រ។",
"priorityValue":"អាទិភាពរបស់បណ្តាញ។",
"priorityGet":"ទទួលបានអាទិភាពសំបុត្រ។",
"priorityList":"ទទួលបានបញ្ជីសំបុត្រទាំងអស់ ជាមួយស្ថានភាពអាទិភាព។",
"transfer":"ផ្ទេរភាពជាម្ចាស់សំបុត្រពីអ្នកប្រើប្រាស់ម្នាក់ទៅម្នាក់ទៀត។",
"transferUser":"អ្នកប្រើប្រាស់ដែលត្រូវផ្ទេរទៅ។"
},
"helpMenu":{
"help":"ទទួលបានបញ្ជីពាក្យបញ្ជាដែលមាន។",
"ticket":"បង្កើតសំបុត្រភ្លាមៗ។",
"close":"បិទសំបុត្រ, វិធីនេះបិទការសរសេរក្នុងបណ្តាញ។",
"delete":"លុបសំបុត្រ, វិធីនេះបង្កើត transcript នៅពេលបើក។",
"reopen":"បើកសំបុត្រឡើងវិញ, វិធីនេះបើកការសរសេរក្នុងបណ្តាញម្តងទៀត។",
"pin":"ដាក់ម្ជុលសំបុត្រ។ វានឹងផ្លាស់សំបុត្រទៅខាងលើ ហើយបន្ថែម '📌' ទៅឈ្មោះ។",
"unpin":"ដកម្ជុលសំបុត្រ។ សំបុត្រនឹងនៅតំណែងដដែល ប៉ុន្តែនឹងបាត់ '📌'។",
"move":"ផ្លាស់ប្តូរសំបុត្រ។ វានឹងប្តូរប្រភេទរបស់សំបុត្រ។",
"rename":"ប្តូរឈ្មោះសំបុត្រ។ វានឹងប្តូរឈ្មោះបណ្តាញរបស់សំបុត្រ។",
"claim":"ទទួលសំបុត្រ។ ដោយវិធីនេះ អ្នកអាចប្រាប់ក្រុមរបស់អ្នកថាអ្នកកំពុងដោះស្រាយសំបុត្រនេះ។",
"unclaim":"លែងទទួលសំបុត្រ។ ដោយវិធីនេះ អ្នកអាចប្រាប់ក្រុមរបស់អ្នកថាសំបុត្រនេះទំនេរ។",
"add":"បន្ថែមអ្នកប្រើប្រាស់ទៅសំបុត្រ។ វានឹងអនុញ្ញាតឱ្យអ្នកប្រើប្រាស់អាននិងសរសេរក្នុងសំបុត្រ។",
"remove":"ដកអ្នកប្រើប្រាស់ចេញពីសំបុត្រ។ វានឹងដកសិទ្ធិអាននិងសរសេររបស់អ្នកប្រើប្រាស់ក្នុងសំបុត្រ។",
"panel":"បង្ហាញសារជាមួយ dropdown ឬ buttons (សម្រាប់ការបង្កើតសំបុត្រ)។",
"blacklistView":"មើលបញ្ជីបញ្ជីខ្មៅបច្ចុប្បន្ន។",
"blacklistAdd":"បន្ថែមអ្នកប្រើប្រាស់ទៅបញ្ជីខ្មៅ។",
"blacklistRemove":"ដកអ្នកប្រើប្រាស់ចេញពីបញ្ជីខ្មៅ។",
"blacklistGet":"ទទួលបានព័ត៌មានលម្អិតពីអ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ។",
"statsGlobal":"មើលស្ថិតិសរុប។",
"statsTicket":"មើលស្ថិតិពីសំបុត្រក្នុងម៉ាស៊ីនបម្រើ។",
"statsUser":"មើលស្ថិតិពីអ្នកប្រើប្រាស់ក្នុងម៉ាស៊ីនបម្រើ។",
"statsReset":"កំណត់ស្ថិតិបូតទាំងអស់ឡើងវិញ (ចាប់ផ្តើមរាប់ពីសូន្យ)។",
"autocloseDisable":"បិទ autoclose ក្នុងសំបុត្រនេះ។",
"autocloseEnable":"បើក autoclose ក្នុងសំបុត្រនេះ។",
"autodeleteDisable":"បិទ autodelete ក្នុងសំបុត្រនេះ។",
"autodeleteEnable":"បើក autodelete ក្នុងសំបុត្រនេះ។",
"categories":{
"general":"ពាក្យបញ្ជាទូទៅ",
"basicTicket":"ពាក្យបញ្ជាសំបុត្រមូលដ្ឋាន",
"advancedTicket":"ពាក្យបញ្ជាសំបុត្រកម្រិតខ្ពស់",
"userTicket":"ពាក្យបញ្ជាសំបុត្រអ្នកប្រើប្រាស់",
"admin":"ពាក្យបញ្ជា Admin",
"advanced":"ពាក្យបញ្ជាកម្រិតខ្ពស់",
"extra":"ពាក្យបញ្ជាបន្ថែម"
}
},
"stats":{
"scopes":{
"global":"ស្ថិតិសរុប",
"system":"ស្ថិតិប្រព័ន្ធ",
"user":"ស្ថិតិអ្នកប្រើប្រាស់",
"ticket":"ស្ថិតិសំបុត្រ",
"participants":"អ្នកចូលរួម",
"messages":"សារ"
},
"properties":{
"ticketsCreated":"សំបុត្របានបង្កើត",
"ticketsClosed":"សំបុត្របានបិទ",
"ticketsDeleted":"សំបុត្របានលុប",
"ticketsReopened":"សំបុត្របានបើកឡើងវិញ",
"ticketsAutoclosed":"សំបុត្របានបិទដោយស្វ័យប្រវត្តិ",
"ticketsClaimed":"សំបុត្របានទទួល",
"ticketsPinned":"សំបុត្របានដាក់ម្ជុល",
"ticketsMoved":"សំបុត្របានផ្លាស់ប្តូរ",
"usersBlacklisted":"អ្នកប្រើប្រាស់ក្នុងបញ្ជីខ្មៅ",
"transcriptsCreated":"Transcript បានបង្កើត",
"ticketsAutodeleted":"សំបុត្របានលុបដោយស្វ័យប្រវត្តិ",
"ticketsTransferred":"សំបុត្របានផ្ទេរ",
"ticketVolume":"ចំនួនសំបុត្រ",
"averageTickets":"ចំនួនសំបុត្រជាមធ្យម/អ្នកប្រើ",
"currentTickets":"សំបុត្របច្ចុប្បន្ន",
"age":"អាយុសំបុត្រ",
"responseTime":"ពេលឆ្លើយតប",
"resolutionTime":"ពេលដោះស្រាយ",
"createdOn":"បង្កើតនៅ",
"createdBy":"បង្កើតដោយ",
"closedOn":"បិទនៅ",
"closedBy":"បិទដោយ",
"claimedOn":"ទទួលនៅ",
"claimedBy":"ទទួលដោយ",
"pinnedOn":"ដាក់ម្ជុលនៅ",
"pinnedBy":"ដាក់ម្ជុលដោយ",
"deletedOn":"លុបនៅ",
"deletedBy":"លុបដោយ"
},
"roles":{
"developer":"Developer",
"serverOwner":"ម្ចាស់ម៉ាស៊ីនបម្រើ",
"serverAdmin":"Admin ម៉ាស៊ីនបម្រើ",
"moderator":"ក្រុមអ្នកសម្រុះសម្រួល",
"support":"ក្រុមជំនួយ",
"member":"សមាជិក"
}
},
"panel":{
"selectTicket":"ជ្រើសរើសសំបុត្ររបស់អ្នក",
"selectRole":"ជ្រើសរើសតួនាទីរបស់អ្នក",
"selectOption":"ជ្រើសរើសជម្រើសរបស់អ្នក"
},
"priorities":{
"urgent":"បន្ទាន់ខ្លាំង",
"veryHigh":"ខ្ពស់ណាស់",
"high":"ខ្ពស់",
"normal":"ធម្មតា",
"low":"ទាប",
"veryLow":"ទាបណាស់",
"none":"គ្មាន"
}
}
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{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Korean",
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{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Kurdish",
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{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["NoOneNook"],
"lastedited":"16/02/2026",
"language":"Latvian",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["TsgIndrius"],
"lastedited":"16/02/2026",
"language":"Lithuanian",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["NoOneNook"],
"lastedited":"16/02/2026",
"language":"Norwegian",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["dysashop","zhavis"],
"lastedited":"16/02/2026",
"language":"Persian",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["DanoGlez"],
"lastedited":"16/02/2026",
"language":"Polish",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["quiradon"],
"lastedited":"16/02/2026",
"language":"Portuguese",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["SankeDev"],
"lastedited":"16/02/2026",
"language":"Romanian",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["NoOneNook"],
"lastedited":"16/02/2026",
"language":"Russian",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Simplified Chainese",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Solvenian",
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{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["Redactado","Josuens"],
"lastedited":"16/02/2026",
"language":"Spanish",
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{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["NoOneNook"],
"lastedited":"16/02/2026",
"language":"Svenska",
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{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["HanumeshGupta","ChatGPT"],
"lastedited":"16/02/2026",
"language":"Tamil",
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@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["modshd"],
"lastedited":"16/02/2026",
"language":"Thai",
+608
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@@ -0,0 +1,608 @@
{
"_TRANSLATION":{
"otversion":"v4.2.0",
"translators":["me.october"],
"lastedited":"10/03/2026",
"language":"Traditional Chinese",
"automated":false
},
"checker":{
"system":{
"typeError":"[錯誤]",
"headerOpenTicket":"開啟工單",
"typeWarning":"[警告]",
"typeInfo":"[信息]",
"headerConfigChecker":"配置檢查器",
"headerDescription":"檢查您的配置文件中的錯誤!",
"footerError":"機器人將無法啟動,直到所有{0}錯誤被修複!",
"footerWarning":"建議在啟動前修複所有{0}警告!",
"footerSupport":"支援:{0} - 文檔:{1}",
"compactInformation":"使用{0}獲取更多信息!",
"dataPath":"路徑",
"dataDocs":"文檔",
"dataMessages":"消息"
},
"messages":{
"stringTooShort":"此字符串不能少於{0}個字符!",
"stringTooLong":"此字符串不能超過{0}個字符!",
"stringLengthInvalid":"此字符串長度必須為{0}個字符!",
"stringStartsWith":"此字符串必須以{0}開頭!",
"stringEndsWith":"此字符串必須以{0}結尾!",
"stringContains":"此字符串必須包含{0}!",
"stringChoices":"此字符串隻能是以下值之一:{0}!",
"stringRegex":"此字符串無效!",
"stringInvertedContains":"此字符串不能包含 {0}!",
"stringLowercase":"此字符串必須全部使用小寫字母!",
"stringUppercase":"此字符串必須全部使用大寫字母!",
"stringSpecialCharacters":"此字符串不能包含任何特殊字符!(僅允許 a-z、0-9 和空格)",
"stringNoSpaces":"此字符串不能包含空格!",
"stringCapitalWord":"建議此字符串中的每個單詞都以大寫字母開頭!",
"stringCapitalSentence":"此字符串中的某些句子似乎冇有以大寫字母開頭!",
"stringPunctuation":"此字符串中的句子似乎冇有以標點符號結尾!",
"numberTooShort":"此數字不能少於{0}位!",
"numberTooLong":"此數字不能超過{0}位!",
"numberLengthInvalid":"此數字長度必須為{0}位!",
"numberTooSmall":"此數字至少為{0}!",
"numberTooLarge":"此數字最多為{0}!",
"numberNotEqual":"此數字必須為{0}!",
"numberStep":"此數字必須是{0}的倍數!",
"numberStepOffset":"此數字必須是{0}的倍數,起始值為{1}!",
"numberStartsWith":"此數字必須以{0}開頭!",
"numberEndsWith":"此數字必須以{0}結尾!",
"numberContains":"此數字必須包含{0}!",
"numberChoices":"此數字隻能是以下值之一:{0}!",
"numberFloat":"此數字不能為小數!",
"numberNegative":"此數字不能為負數!",
"numberPositive":"此數字不能為正數!",
"numberZero":"此數字不能為零!",
"numberNan":"此數字不能為 NaN(非數字)!",
"numberInvertedContains":"此數字不能包含 {0}!",
"booleanTrue":"此佈爾值不能為真!",
"booleanFalse":"此佈爾值不能為假!",
"arrayEmptyDisabled":"此數組不允許為空!",
"arrayEmptyRequired":"此數組必須為空!",
"arrayTooShort":"此數組長度至少為{0}!",
"arrayTooLong":"此數組長度最多為{0}!",
"arrayLengthInvalid":"此數組長度必須為{0}!",
"arrayInvalidTypes":"此數組隻能包含以下類型:{0}!",
"arrayDouble":"此數組不允許重複值!",
"discordInvalidId":"這是無效的Discord {0} ID!",
"discordInvalidIdOptions":"這是無效的Discord {0} ID!您還可以使用以下之一:{1}!",
"discordInvalidToken":"這是無效的Discord令牌(文法上)!",
"colorInvalid":"這是無效的十六進製顔色!",
"emojiTooShort":"此字符串至少需要{0}個錶情符號!",
"emojiTooLong":"此字符串最多隻能有{0}個錶情符號!",
"emojiCustom":"此錶情符號不能是自定義Discord錶情符號!",
"emojiInvalid":"這是無效的錶情符號!",
"urlInvalid":"此URL無效!",
"urlInvalidHttp":"This url can only use the https:// protocol!",
"urlInvalidProtocol":"This url can only use the http:// & https:// protocols!",
"urlInvalidHostname":"此URL的主機名不被允許!",
"urlInvalidExtension":"此URL的擴展名無效!請選擇:{0}!",
"urlInvalidPath":"此URL的路徑無效!",
"idNotUnique":"此ID不唯一,請使用其他ID!",
"idNonExistent":"ID {0}不存在!",
"invalidType":"此屬性必須為類型:{0}!",
"propertyMissing":"此對象缺少屬性{0}!",
"propertyOptional":"此對象中的屬性{0}是可選的!",
"objectDisabled":"此對象已禁用,請使用{0}啟用!",
"nullInvalid":"此屬性不能為null!",
"switchInvalidType":"此屬性必須是以下類型之一:{0}!",
"objectSwitchInvalid":"此對象必須是以下類型之一:{0}!",
"invalidLanguage":"這是無效的語言!",
"invalidButton":"此按鈕必須至少有一個{0}或{1}!",
"unusedOption":"選項{0}未在任何地方使用!",
"unusedQuestion":"問題{0}未在任何地方使用!",
"dropdownOption":"啟用下拉菜單的麵闆隻能包含“ticket”類型的選項!",
"customInvalidVersion":"配置文件中指定的版本不匹配!請確保您已將配置更新至最新版本!"
}
},
"actions":{
"buttons":{
"create":"訪問工單",
"close":"關閉工單",
"delete":"刪除工單",
"reopen":"重新開啟工單",
"claim":"認領工單",
"unclaim":"取消認領工單",
"pin":"置頂工單",
"unpin":"取消置頂工單",
"clear":"刪除工單",
"helpSwitchSlash":"檢視斜杠命令",
"helpSwitchText":"檢視文本命令",
"helpPage":"第{0}頁",
"withReason":"帶原因",
"withoutTranscript":"不帶記錄"
},
"titles":{
"created":"工單已創建",
"close":"工單已關閉",
"delete":"工單已刪除",
"reopen":"工單已重新開啟",
"claim":"工單已認領",
"unclaim":"工單已取消認領",
"pin":"工單已置頂",
"unpin":"工單已取消置頂",
"rename":"工單已重命名",
"move":"工單已移動",
"add":"工單用戶已添加",
"remove":"工單用戶已移除",
"help":"可用命令",
"statsReset":"重置統計",
"blacklistAdd":"用戶已拉黑",
"blacklistRemove":"用戶已解禁",
"blacklistGet":"已拉黑用戶",
"blacklistView":"當前黑名單",
"blacklistAddDm":"已加入黑名單",
"blacklistRemoveDm":"已從黑名單移除",
"clear":"工單已清除",
"clearTickets":"清除工單",
"roles":"角色已更新",
"autoclose":"工單自動關閉",
"autocloseEnabled":"自動關閉已啟用",
"autocloseDisabled":"自動關閉已禁用",
"autodelete":"工單自動刪除",
"autodeleteEnabled":"自動刪除已啟用",
"autodeleteDisabled":"自動刪除已禁用",
"topicSet":"主題已更改",
"prioritySet":"優先級已更改",
"priorityGet":"工單優先級",
"transfer":"工單已轉移"
},
"descriptions":{
"create":"您的工單已創建。點選下方按鈕訪問!",
"close":"工單已成功關閉!",
"delete":"工單已成功刪除!",
"reopen":"工單已成功重新開啟!",
"claim":"工單已成功認領!",
"unclaim":"工單已成功取消認領!",
"pin":"工單已成功置頂!",
"unpin":"工單已成功取消置頂!",
"rename":"工單已成功重命名為{0}!",
"move":"工單已成功移動到{0}!",
"add":"{0}已成功添加到工單!",
"remove":"{0}已成功從工單移除!",
"helpExplanation":"`<名稱>` => 必填參數\n`[名稱]` => 可選參數",
"statsReset":"機器人統計已成功重置!",
"statsError":"無法檢視工單統計!\n{0}不是工單!",
"blacklistAdd":"{0}已成功拉黑!",
"blacklistRemove":"{0}已成功解禁!",
"blacklistGetSuccess":"{0}當前已被拉黑!",
"blacklistGetEmpty":"{0}當前未被拉黑!",
"blacklistViewEmpty":"尚未有人被拉黑!",
"blacklistViewTip":"使用“/blacklist add”拉黑用戶!",
"clearVerify":"確定要刪除多個工單嗎?\n此操作無法撤銷!",
"clearReady":"{0}個工單已成功刪除!",
"rolesEmpty":"未更新任何角色!",
"autocloseLeave":"此工單已自動關閉,因為創建者離開了服務器!",
"autocloseTimeout":"此工單已自動關閉,因為它已超過`{0}小時`未活動!",
"autodeleteLeave":"此工單已自動刪除,因為創建者離開了服務器!",
"autodeleteTimeout":"此工單已自動刪除,因為它已超過`{0}天`未活動!",
"autocloseEnabled":"此工單已啟用自動關閉!\n超過`{0}小時`未活動後將自動關閉!",
"autocloseDisabled":"此工單已禁用自動關閉!\n不再自動關閉!",
"autodeleteEnabled":"此工單已啟用自動刪除!\n超過`{0}天`未活動後將自動刪除!",
"autodeleteDisabled":"此工單已禁用自動刪除!\n不再自動刪除!",
"ticketMessageLimit":"您隻能同時創建{0}個工單!",
"ticketMessageAutoclose":"此工單將在超過{0}小時未活動後自動關閉!",
"ticketMessageAutodelete":"此工單將在超過{0}天未活動後自動刪除!",
"panelReady":"麵闆已在後續消息中可用!\n此消息現在可以刪除!",
"topicSet":"頻道主題已由 {0} 成功更改!",
"prioritySet":"工單優先級已由 {1} 成功更改為 {0}!",
"priorityGet":"此工單當前的優先級為 {0}。",
"transfer":"工單所有權已由 {2} 成功從 {0} 轉移至 {1}!"
},
"modal":{
"closePlaceholder":"您為什麼關閉此工單?",
"deletePlaceholder":"您為什麼刪除此工單?",
"reopenPlaceholder":"您為什麼重新開啟此工單?",
"claimPlaceholder":"您為什麼認領此工單?",
"unclaimPlaceholder":"您為什麼取消認領此工單?",
"pinPlaceholder":"您為什麼置頂此工單?",
"unpinPlaceholder":"您為什麼取消置頂此工單?"
},
"logs":{
"createLog":"{0}創建了一個新工單!",
"closeLog":"此工單已被{0}關閉!",
"closeDm":"您的工單已在我們的服務器中關閉!",
"deleteLog":"此工單已被{0}刪除!",
"deleteDm":"您的工單已在我們的服務器中刪除!",
"reopenLog":"此工單已被{0}重新開啟!",
"reopenDm":"您的工單已在我們的服務器中重新開啟!",
"claimLog":"此工單已被{0}認領!",
"claimDm":"您的工單已在我們的服務器中被認領!",
"unclaimLog":"此工單已被{0}取消認領!",
"unclaimDm":"您的工單已在我們的服務器中取消認領!",
"pinLog":"此工單已被{0}置頂!",
"pinDm":"您的工單已在我們的服務器中置頂!",
"unpinLog":"此工單已被{0}取消置頂!",
"unpinDm":"您的工單已在我們的服務器中取消置頂!",
"renameLog":"此工單已被{1}重命名為{0}!",
"renameDm":"您的工單已在我們的服務器中重命名為{0}!",
"moveLog":"此工單已被{1}移動到{0}!",
"moveDm":"您的工單已在我們的服務器中移動到{0}!",
"addLog":"{0}已被{1}添加到此工單!",
"addDm":"{0}已被添加到您的工單中!",
"removeLog":"{0}已被{1}從此工單移除!",
"removeDm":"{0}已被從您的工單中移除!",
"blacklistAddLog":"{0}被{1}拉黑!",
"blacklistRemoveLog":"{0}被{1}從黑名單移除!",
"blacklistAddDm":"您已被我們的服務器拉黑!\n從現在起,您無法創建工單!",
"blacklistRemoveDm":"您已被我們的服務器解禁!\n現在您可以再次創建工單!",
"clearLog":"{0}個工單已被{1}刪除!",
"transferLog":"此工單的所有權已由 {2} 從 {0} 轉移至 {1}!",
"transferDm":"您在服務器中的工單所有權已從 {0} 轉移至 {1}!",
"prioritySetLog":"此工單的優先級已由 {1} 更改為 {0}!",
"prioritySetDm":"您在服務器中的工單優先級已更改為 {0}!",
"roleUpdateLog":"{0} 已更新其角色!",
"roleUpdateDm":"您在服務器中的角色已更新!"
}
},
"transcripts":{
"success":{
"visit":"檢視記錄",
"ready":"記錄已創建",
"textFileDescription":"這是已刪除工單的文本記錄!",
"htmlProgress":"請等待此HTML記錄處理完成...",
"createdChannel":"服務器中已創建一個新的{0}記錄!",
"createdCreator":"已為您的工單創建一個新的{0}記錄!",
"createdParticipant":"您參與的工單中已創建一個新的{0}記錄!",
"createdActiveAdmin":"您作為管理員參與的工單中已創建一個新的{0}記錄!",
"createdEveryAdmin":"您曾擔任管理員的工單中已創建一個新的{0}記錄!",
"createdOther":"已創建一個新的{0}記錄!"
},
"errors":{
"retry":"重試",
"continue":"刪除無記錄",
"backup":"創建備份記錄",
"error":"創建記錄時出錯。\n您想怎麼做?\n\n在您點選以下按鈕之前,此工單不會被刪除。",
"title":"記錄錯誤"
},
"text":{
"messagesTitle":"消息",
"embedTitle":"EMBED",
"fileTitle":"文件",
"fieldsTitle":"字段",
"reactionsTitle":"反應",
"statsTitle":"統計",
"emptyContent":"<內容為空>",
"noTitle":"<無標題>",
"noDesc":"<無描述>"
}
},
"errors":{
"titles":{
"internalError":"內部錯誤",
"optionMissing":"命令選項缺失",
"optionInvalid":"命令選項無效",
"unknownCommand":"未知命令",
"noPermissions":"無權限",
"unknownTicket":"未知工單",
"deprecatedTicket":"過時工單",
"unknownOption":"未知選項",
"unknownPanel":"未知麵闆",
"notInGuild":"不在服務器中",
"channelRename":"無法重命名頻道",
"busy":"工單繁忙",
"permissionError":"權限錯誤"
},
"descriptions":{
"askForInfo":"請聯係此機器人的所有者獲取更多信息!",
"askForInfoResolve":"如果此問題在多次嘗試後仍未解決,請聯係此機器人的所有者。",
"internalError":"由於內部錯誤,無法回響此{0}!",
"optionMissing":"此命令缺少必填參數!",
"optionInvalid":"此命令中的參數無效!",
"optionInvalidChoose":"請選擇",
"unknownCommand":"請訪問幫助菜單獲取更多信息!",
"noPermissions":"您無權使用此{0}!",
"noPermissionsList":"所需權限:(其中之一)",
"noPermissionsCooldown":"您因冷卻時間無法使用此{0}!",
"noPermissionsBlacklist":"您因被拉黑無法使用此{0}!",
"noPermissionsLimitGlobal":"您無法創建工單,因為服務器已達到最大工單限製!",
"noPermissionsLimitGlobalUser":"您無法創建工單,因為您已達到最大工單限製!",
"noPermissionsLimitOption":"您無法創建工單,因為服務器已達到此選項的最大工單限製!",
"noPermissionsLimitOptionUser":"您無法創建工單,因為您已達到此選項的最大工單限製!",
"unknownTicket":"請在有效工單中重試此命令!",
"deprecatedTicket":"當前頻道不是有效工單!可能是舊版Open Ticket的工單!",
"notInGuild":"此{0}在私信中無效!請在服務器中重試!",
"channelRename":"由於Discord速率限製,機器人目前無法重命名頻道。如果機器人未重啟,頻道將在10分鍾後自動重命名。",
"channelRenameSource":"此錯誤的來源是:{0}",
"busy":"無法使用此{0}!\n工單當前正在被機器人處理。\n\n請幾秒後重試!",
"closeBeforeMessage":"用戶發送消息之前,無法關閉或刪除此工單。",
"closeBeforeAdminMessage":"工單管理員或支援成員發送消息之前,無法關閉或刪除此工單。",
"unableToCreateTicket":"您無法創建工單。"
},
"optionInvalidReasons":{
"stringRegex":"值不符合模式!",
"stringMinLength":"值至少需要{0}個字符!",
"stringMaxLength":"值最多需要{0}個字符!",
"numberInvalid":"無效數字!",
"numberMin":"數字至少為{0}!",
"numberMax":"數字最多為{0}!",
"numberDecimal":"數字不能為小數!",
"numberNegative":"數字不能為負數!",
"numberPositive":"數字不能為正數!",
"numberZero":"數字不能為零!",
"channelNotFound":"無法找到頻道!",
"userNotFound":"無法找到用戶!",
"roleNotFound":"無法找到角色!",
"memberNotFound":"無法找到用戶!",
"mentionableNotFound":"無法找到用戶或角色!",
"channelType":"無效的頻道類型!",
"notInGuild":"此選項需要您在服務器中!"
},
"permissions":{
"developer":"您需要是機器人的開發者。",
"owner":"您需要是服務器所有者。",
"admin":"您需要是服務器管理員。",
"moderator":"您需要是版主。",
"support":"您需要是支援團隊成員。",
"member":"您需要是成員。",
"discord-administrator":"您需要擁有`ADMINISTRATOR`權限。"
},
"actionInvalid":{
"close":"工單已關閉!",
"reopen":"工單未關閉!",
"claim":"工單已認領!",
"unclaim":"工單未認領!",
"pin":"工單已置頂!",
"unpin":"工單未置頂!",
"add":"此用戶已可訪問工單!",
"remove":"無法從此工單移除此用戶!"
}
},
"params":{
"uppercase":{
"ticket":"工單",
"tickets":"工單",
"reason":"原因",
"creator":"創建者",
"remaining":"剩餘時間",
"added":"已添加",
"removed":"已移除",
"filter":"篩選",
"method":"方式",
"type":"類型",
"blacklisted":"已拉黑",
"panel":"麵闆",
"command":"命令",
"system":"係統",
"true":"是",
"false":"否",
"syntax":"文法",
"originalName":"原名稱",
"newName":"新名稱",
"until":"直到",
"validOptions":"有效選項",
"validPanels":"有效麵闆",
"autoclose":"自動關閉",
"autodelete":"自動刪除",
"startupDate":"啟動日期",
"version":"版本",
"name":"名稱",
"role":"角色",
"status":"狀態",
"claimed":"已認領",
"pinned":"已置頂",
"creationDate":"創建日期",
"noone":"無人",
"open":"開啟",
"closed":"關閉",
"priority":"優先級",
"participants":"參與者",
"yes":"是",
"no":"否",
"option":"選項",
"topic":"主題",
"uptime":"係統運行時間",
"messages":"消息",
"embeds":"嵌入",
"files":"文件",
"components":"組件",
"cooldown":"冷卻時間",
"maxTickets":"最大工單數",
"admins":"管理員",
"roles":"角色",
"size":"大小"
},
"lowercase":{
"text":"文本",
"html":"HTML",
"command":"命令",
"modal":"模態框",
"button":"按鈕",
"dropdown":"下拉菜單",
"method":"方式"
}
},
"commands":{
"reason":"指定一個可選原因,該原因將在日誌中可見。",
"help":"獲取所有可用命令的列錶。",
"panel":"生成帶有下拉菜單或按鈕的消息(用於工單創建)。",
"panelId":"您想要生成的麵闆的標識符。",
"panelAutoUpdate":"您希望此麵闆在編輯時自動更新嗎?",
"ticket":"立即創建一個工單。",
"ticketId":"您想要創建的工單的標識符。",
"close":"關閉一個工單。",
"delete":"刪除一個工單。",
"deleteNoTranscript":"刪除此工單而不創建記錄。",
"reopen":"重新開啟一個工單。",
"claim":"認領一個工單。",
"claimUser":"將此工單認領給其他人而不是您自己。",
"unclaim":"取消認領一個工單。",
"pin":"置頂一個工單。",
"unpin":"取消置頂一個工單。",
"move":"移動一個工單。",
"moveId":"您想要移動到的選項的標識符。",
"rename":"重命名一個工單。",
"renameName":"此工單的新名稱。",
"add":"將用戶添加到工單。",
"addUser":"要添加的用戶。",
"remove":"從工單中移除用戶。",
"removeUser":"要移除的用戶。",
"blacklist":"管理工單黑名單。",
"blacklistView":"檢視當前黑名單的列錶。",
"blacklistAdd":"將用戶添加到黑名單。",
"blacklistRemove":"從黑名單中移除用戶。",
"blacklistGet":"獲取被拉黑用戶的詳細信息。",
"blacklistGetUser":"要獲取詳細信息的用戶。",
"stats":"檢視機器人、成員或工單的統計信息。",
"statsReset":"重置機器人的所有統計信息(並從零開始計數)。",
"statsGlobal":"檢視全局統計信息。",
"statsUser":"檢視服務器中用戶的統計信息。",
"statsUserUser":"要檢視的用戶。",
"statsTicket":"檢視服務器中工單的統計信息。",
"statsTicketTicket":"要檢視的工單。",
"clear":"同時刪除多個工單。",
"clearFilter":"清除工單的篩選條件。",
"clearFilters":{
"all":"全部",
"open":"開啟",
"close":"關閉",
"claim":"已認領",
"unclaim":"未認領",
"pin":"已置頂",
"unpin":"未置頂",
"autoclose":"自動關閉"
},
"autoclose":"管理工單中的自動關閉。",
"autocloseDisable":"禁用此工單的自動關閉。",
"autocloseEnable":"啟用此工單的自動關閉。",
"autocloseEnableTime":"工單需要多少小時不活動才能自動關閉。",
"autodelete":"管理工單中的自動刪除。",
"autodeleteDisable":"禁用此工單的自動刪除。",
"autodeleteEnable":"啟用此工單的自動刪除。",
"autodeleteEnableTime":"工單需要多少天不活動才能自動刪除。",
"topic":"管理工單頻道的主題。",
"topicSet":"設定工單頻道的主題。",
"topicValue":"頻道的新主題。",
"topicList":"獲取所有工單及其主題和統計信息的列錶。",
"priority":"管理工單的優先級。",
"prioritySet":"設定工單的優先級。",
"priorityValue":"頻道的優先級。",
"priorityGet":"獲取工單的優先級。",
"priorityList":"獲取所有工單的優先級狀態列錶。",
"transfer":"將工單所有權從一位用戶轉移至另一位用戶。",
"transferUser":"要轉移給的用戶。"
},
"helpMenu":{
"help":"獲取所有可用命令的列錶。",
"ticket":"立即創建一個工單。",
"close":"關閉一個工單,這將禁用此頻道的寫入權限。",
"delete":"刪除一個工單,啟用時會創建記錄。",
"reopen":"重新開啟一個工單,這將重新啟用此頻道的寫入權限。",
"pin":"置頂一個工單。這將把工單移動到頂部,並在名稱前添加'📌'錶情符號。",
"unpin":"取消置頂一個工單。工單將保持當前位置,但會移除'📌'錶情符號。",
"move":"移動一個工單。這將更改此工單的類型。",
"rename":"重命名一個工單。這將更改此工單的頻道名稱。",
"claim":"認領一個工單。通過此操作,您可以告知團隊您正在處理此工單。",
"unclaim":"取消認領一個工單。通過此操作,您可以告知團隊此工單已空閒。",
"add":"將用戶添加到工單。這將允許用戶在此工單中讀取和寫入。",
"remove":"從工單中移除用戶。這將移除用戶在此工單中讀取和寫入的權限。",
"panel":"生成帶有下拉菜單或按鈕的消息(用於工單創建)。",
"blacklistView":"檢視當前黑名單的列錶。",
"blacklistAdd":"將用戶添加到黑名單。",
"blacklistRemove":"從黑名單中移除用戶。",
"blacklistGet":"獲取被拉黑用戶的詳細信息。",
"statsGlobal":"檢視全局統計信息。",
"statsTicket":"檢視服務器中工單的統計信息。",
"statsUser":"檢視服務器中用戶的統計信息。",
"statsReset":"重置機器人的所有統計信息(並從零開始計數)。",
"autocloseDisable":"禁用此工單的自動關閉。",
"autocloseEnable":"啟用此工單的自動關閉。",
"autodeleteDisable":"禁用此工單的自動刪除。",
"autodeleteEnable":"啟用此工單的自動刪除。",
"categories":{
"general":"通用命令",
"basicTicket":"基礎工單命令",
"advancedTicket":"高級工單命令",
"userTicket":"用戶工單命令",
"admin":"管理員命令",
"advanced":"高級命令",
"extra":"額外命令"
}
},
"stats":{
"scopes":{
"global":"全局統計",
"system":"係統統計",
"user":"用戶統計",
"ticket":"工單統計",
"participants":"參與者",
"messages":"消息"
},
"properties":{
"ticketsCreated":"工單已創建",
"ticketsClosed":"工單已關閉",
"ticketsDeleted":"工單已刪除",
"ticketsReopened":"工單已重新開啟",
"ticketsAutoclosed":"工單已自動關閉",
"ticketsClaimed":"工單已認領",
"ticketsPinned":"工單已置頂",
"ticketsMoved":"工單已移動",
"usersBlacklisted":"用戶已拉黑",
"transcriptsCreated":"記錄已創建",
"ticketsAutodeleted":"自動刪除的工單",
"ticketsTransferred":"已轉移的工單",
"ticketVolume":"工單量",
"averageTickets":"平均工單數/用戶",
"currentTickets":"當前工單",
"age":"工單時長",
"responseTime":"回響時間",
"resolutionTime":"解決時間",
"createdOn":"創建於",
"createdBy":"創建者",
"closedOn":"關閉於",
"closedBy":"關閉者",
"claimedOn":"認領於",
"claimedBy":"認領者",
"pinnedOn":"固定於",
"pinnedBy":"固定者",
"deletedOn":"刪除於",
"deletedBy":"刪除者"
},
"roles":{
"developer":"開發者",
"serverOwner":"服務器所有者",
"serverAdmin":"服務器管理員",
"moderator":"管理團隊",
"support":"支援團隊",
"member":"成員"
}
},
"panel":{
"selectTicket":"選擇您的工單",
"selectRole":"選擇您的角色",
"selectOption":"選擇您的選項"
},
"priorities":{
"urgent":"緊急",
"veryHigh":"非常高",
"high":"高",
"normal":"普通",
"low":"低",
"veryLow":"非常低",
"none":"無"
}
}
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["palestinian"],
"lastedited":"16/02/2026",
"language":"Turkish",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["Anderskiy"],
"lastedited":"16/02/2026",
"language":"Ukrainian",
+1 -1
View File
@@ -1,6 +1,6 @@
{
"_TRANSLATION":{
"otversion":"v4.1.3",
"otversion":"v4.2.0",
"translators":["ngocdiep2006"],
"lastedited":"16/02/2026",
"language":"Vietnamese",
+11 -9
View File
@@ -1,7 +1,7 @@
{
"name": "open-ticket",
"author": "DJdj Development",
"version": "4.1.3",
"version": "4.2.0",
"description": "The most advanced open-source discord ticket bot with HTML transcripts, plugins, questions, claiming, pinning & more! Using discord.js v14 & JSON database! ",
"keywords": [
"ticket-bot",
@@ -19,20 +19,22 @@
"test": "node index.js --dev-config --dev-database --soft-plugins",
"testsetup": "node index.js --cli --dev-config --dev-database --soft-plugins",
"testnc": "node index.js --no-compile --dev-config --dev-database --soft-plugins",
"docs": "npx typedoc --options .docs/typedoc-config.json && node .docs/createDocs.js",
"mergelang": "node .docs/mergeTranslations.js"
"tools:mergelang": "bun run .tools/mergeTranslations.js",
"tools:sponsors": "bun run .tools/createSponsors.ts",
"tools:contributors": "bun run .tools/createContributors.ts"
},
"type": "commonjs",
"type": "module",
"license": "GPL-3.0-only",
"dependencies": {
"@discordjs/rest": "^2.6.0",
"@discordjs/rest": "^2.6.1",
"@open-discord-bots/framework": "^0.5.2",
"@types/node": "^22.5.0",
"@types/terminal-kit": "^2.5.7",
"ansis": "^4.2.0",
"discord.js": "^14.24.2",
"formatted-json-stringify": "^1.2.1",
"discord.js": "^14.26.4",
"formatted-json-stringify": "^1.3.2",
"terminal-kit": "^3.1.2",
"typescript": "^5.9.3"
"typescript": "^6.0.3"
},
"repository": {
"type": "git",
@@ -45,7 +47,7 @@
"homepage": "https://openticket.dj-dj.be",
"imports": {
"#opendiscord": "./dist/src/index.js",
"#opendiscord-types": "./dist/src/core/api/api.js"
"#opendiscord-types": "./dist/src/core/api.js"
},
"funding": {
"type": "individual",
+5 -5
View File
@@ -6,15 +6,15 @@ import * as discord from "discord.js"
//// Enable it in the plugin.json file! ////
/////////////////////////////////////////////
if (utilities.project != "openticket") throw new api.ODPluginError("This plugin only works in Open Ticket!")
if (opendiscord.project != "openticket") throw new api.ODPluginError("This plugin only works in Open Ticket!")
//Add Typescript autocomplete support for plugin data. (!!!OPTIONAL!!!)
declare module "#opendiscord-types" {
export interface ODPluginManagerIds_Default {
export interface ODPluginManagerIdMappings {
"example-plugin":api.ODPlugin
}
export interface ODConfigManagerIds_Default {
"example-plugin:config":api.ODJsonConfig
export interface ODConfigManagerIdMappings {
"example-plugin:config":api.ODJsonConfig<{testVariable1:boolean,testVariable2:number,testVariable3:string}>
}
}
@@ -30,7 +30,7 @@ opendiscord.events.get("onConfigLoad").listen((configManager) => {
//Let's also log it to the console to let us know it worked!
const ourConfig = configManager.get("example-plugin:config")
opendiscord.log("The example config loaded successfully!","plugin",[
{key:"var-1",value:ourConfig.data.testVariable1},
{key:"var-1",value:ourConfig.data.testVariable1.toString()},
{key:"var-2",value:ourConfig.data.testVariable2.toString()},
{key:"var-3",value:ourConfig.data.testVariable3.toString()}
])
+12 -25
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//TICKET ADD USER SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:add-ticket-user"))
opendiscord.actions.get("opendiscord:add-ticket-user").workers.add([
new api.ODWorker("opendiscord:add-ticket-user",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:add-ticket-user",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to add user to ticket! Open Ticket doesn't support threads!")
@@ -34,44 +34,31 @@ export const registerActions = async () => {
opendiscord.log("Failed to add channel permission overwrites on add-ticket-user","error")
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket user adding!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value,hidden:true}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:add-message").build(source,{guild,channel,user,ticket,reason,data})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:add-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketUserAdded").emit([ticket,user,data,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.adding.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.adding.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.adding.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
if (creator && generalConfig.data.logs.logMessages.adding.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"add",reason,additionalData:data}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket,data} = params
opendiscord.log(user.displayName+" added "+data.displayName+" to a ticket!","info",[
@@ -80,7 +67,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+129
View File
@@ -0,0 +1,129 @@
///////////////////////////////////////
//CALCULATE TICKET CATEGORY SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:calculate-ticket-category"))
opendiscord.actions.get("opendiscord:calculate-ticket-category").workers.add([
new api.ODWorker("opendiscord:default-category",2,async (instance,params,origin,cancel) => {
//handle default category
const {guild,user,channel,option,ticket,currentCategoryId} = params
const defaultCategoryId = option.get("opendiscord:channel-category").value
if (!defaultCategoryId){
//default category is disabled
instance.newCategoryId = null
instance.newCategoryMode = null
instance.newCategory = null
instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
}else{
const defaultCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,defaultCategoryId)
if (defaultCategory){
//default category is enabled
instance.newCategoryId = defaultCategoryId
instance.newCategoryMode = "default"
instance.newCategory = defaultCategory
instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
}else{
//default category is not found (do not switch categories)
opendiscord.log("Unable to find ticket category '"+defaultCategoryId+"' #1","error",[
{key:"categoryid",value:defaultCategoryId},
{key:"type",value:"default"}
])
instance.newCategoryId = null
instance.newCategoryMode = null
instance.newCategory = null
instance.shouldChangeCategory = false
}
}
}),
new api.ODWorker("opendiscord:close-category",1,async (instance,params,origin,cancel) => {
//handle close category
const {guild,user,channel,option,ticket,currentCategoryId} = params
if (!ticket) return
if (!ticket.get("opendiscord:closed").value) return
if (!generalConfig.data.ticketSystem.closedCategory.enabled) return
const closeCategoryId = generalConfig.data.ticketSystem.closedCategory.categoryId
if (!closeCategoryId) return
const closeCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,closeCategoryId)
if (closeCategory){
//close category is enabled
instance.newCategoryId = closeCategoryId
instance.newCategoryMode = "close"
instance.newCategory = closeCategory
instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
}else{
//close category is not found (do not switch categories)
opendiscord.log("Unable to find ticket category '"+closeCategoryId+"' #2","error",[
{key:"categoryid",value:closeCategoryId},
{key:"type",value:"close"}
])
instance.newCategoryId = null
instance.newCategoryMode = null
instance.newCategory = null
instance.shouldChangeCategory = false
}
}),
new api.ODWorker("opendiscord:claim-category",0,async (instance,params,origin,cancel) => {
//handle claim category
const {guild,user,channel,option,ticket,currentCategoryId} = params
if (!ticket) return
if (!ticket.get("opendiscord:claimed").value) return
const claimedCategoryIds = generalConfig.data.ticketSystem.claimedCategories
const claimCategoryId = claimedCategoryIds.find((c) => c.user == user.id)?.category
if (!claimCategoryId) return
const claimCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,claimCategoryId)
if (claimCategory){
//claim category is enabled
instance.newCategoryId = claimCategoryId
instance.newCategoryMode = "claim"
instance.newCategory = claimCategory
instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
}else{
//claim category is not found (do not switch categories)
opendiscord.log("Unable to find ticket category '"+claimCategoryId+"' #3","error",[
{key:"categoryid",value:claimCategoryId},
{key:"type",value:"claim"}
])
instance.newCategoryId = null
instance.newCategoryMode = null
instance.newCategory = null
instance.shouldChangeCategory = false
}
}),
new api.ODWorker("opendiscord:backup-category",-100,async (instance,params,origin,cancel) => {
//handle backup category
const {guild,user,channel,option,ticket,currentCategoryId} = params
if (!instance.newCategory || !instance.newCategoryId || !instance.shouldChangeCategory) return
if (instance.newCategory.children.cache.size < 50) return
if (!generalConfig.data.ticketSystem.backupCategory.enabled) return
const backupCategoryId = generalConfig.data.ticketSystem.backupCategory.categoryId
if (!backupCategoryId) return
const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,backupCategoryId)
if (backupCategory){
//backup category is enabled
instance.newCategoryId = backupCategoryId
instance.newCategoryMode = "backup"
instance.newCategory = backupCategory
instance.shouldChangeCategory = (instance.newCategoryId !== currentCategoryId)
}else{
//backup category is not found (do not switch categories)
opendiscord.log("Unable to find ticket category '"+backupCategoryId+"' #4","error",[
{key:"categoryid",value:backupCategoryId},
{key:"type",value:"backup"}
])
instance.newCategoryId = null
instance.newCategoryMode = null
instance.newCategory = null
instance.shouldChangeCategory = false
}
})
])
}
+31
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@@ -0,0 +1,31 @@
///////////////////////////////////////
//CALCULATE TICKET NAME SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:calculate-ticket-name"))
opendiscord.actions.get("opendiscord:calculate-ticket-name").workers.add([
new api.ODWorker("opendiscord:calculate-ticket-name",0,async (instance,params,origin,cancel) => {
const {guild,user,channel,option,ticket,currentChannelName} = params
//calculate base channel name
const channelPrefix = option.get("opendiscord:channel-prefix").value
const channelSuffix = (ticket) ? ticket.get("opendiscord:channel-suffix").value : (await opendiscord.options.suffix.getSuffixFromOption(option,user,guild) ?? "unknown")
const channelRenamed = (ticket && ticket.exists("opendiscord:channel-renamed")) ? ticket.get("opendiscord:channel-renamed").value : null
const baseChannelName = (channelRenamed) ? channelRenamed : channelPrefix+channelSuffix
//calculate status emojis
const pinEmoji = (ticket && ticket.get("opendiscord:pinned").value) ? generalConfig.data.ticketSystem.pinEmoji : ""
const closeEmoji = (ticket && ticket.get("opendiscord:closed").value) ? generalConfig.data.ticketSystem.closeEmoji : ""
const priorityEmoji = (ticket) ? (opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? "") : ""
instance.newChannelName = pinEmoji+closeEmoji+priorityEmoji+baseChannelName
instance.newChannelSuffix = channelSuffix
instance.shouldChangeName = (instance.newChannelName !== currentChannelName)
})
])
}
+39 -219
View File
@@ -1,15 +1,16 @@
///////////////////////////////////////
//TICKET CLAIMING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:claim-ticket"))
opendiscord.actions.get("opendiscord:claim-ticket").workers.add([
new api.ODWorker("opendiscord:claim-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:claim-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to claim ticket! Open Ticket doesn't support threads!")
@@ -22,67 +23,66 @@ export const registerActions = async () => {
ticket.get("opendiscord:busy").value = true
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-claimed",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-claimed",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-claimed",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-claimed",user.id,1,"increase")
//update category
//calculate & update category
if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
const rawClaimCategory = ticket.option.get("opendiscord:channel-categories-claimed").value.find((c) => c.user == user.id)
const claimCategory = (rawClaimCategory) ? rawClaimCategory.category : null
if (claimCategory){
try {
channel.setParent(claimCategory,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = "claimed"
ticket.get("opendiscord:category").value = claimCategory
}catch(e){
opendiscord.log("Unable to move ticket to 'claimed category'!","error",[
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("claim-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
const originalCategoryName = channel.parent?.name ?? "<unknown>"
const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
try{
await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
})
ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
ticket.get("opendiscord:category").value = categoryResult.newCategoryId
}catch(err){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-claim",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
opendiscord.log("Unable to move ticket to claimed category.","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"categoryid",value:claimCategory}
{key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket claiming!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build(origin,{guild,channel,user,ticket,reason})).message)
if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
messageType:"claim-message",
messageOrigin:"other",
messageAuthor:user.id,
messageReason:reason
},false)
}
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketClaimed").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.claiming.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.claiming.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" claimed a ticket!","info",[
@@ -91,7 +91,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
@@ -100,183 +100,3 @@ export const registerActions = async () => {
params.ticket.get("opendiscord:busy").value = false
})
}
export const registerVerifyBars = async () => {
//CLAIM TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:claim-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:claim-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.claim
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:claim-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already claimed
if (ticket.get("opendiscord:claimed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.claim"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start claiming ticket
if (params.data == "reason"){
//claim with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:claim-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//claim without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:claim-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:claim-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//CLAIM TICKET UNCLAIM MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:claim-ticket-unclaim-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-unclaim-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:claim-ticket-unclaim-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.claim
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:claim-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already claimed
if (ticket.get("opendiscord:claimed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.claim"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start claiming ticket
if (params.data == "reason"){
//claim with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:claim-ticket-reason").build("unclaim-message",{guild,channel,user,ticket}))
}else{
//claim without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:claim-ticket").run("unclaim-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build("unclaim-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:claim-ticket-unclaim-message").failure.add([
new api.ODWorker("opendiscord:back-to-unclaim-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build("other",{guild,channel,user,ticket,reason}))
})
])
}
+8 -8
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//CLEAR TICKETS SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:clear-tickets"))
opendiscord.actions.get("opendiscord:clear-tickets").workers.add([
new api.ODWorker("opendiscord:clear-tickets",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:clear-tickets",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,filter,list} = params
await opendiscord.events.get("onTicketsClear").emit([list,user,channel,filter])
@@ -43,21 +43,21 @@ export const registerActions = async () => {
instance.list = nameList
await opendiscord.events.get("afterTicketsCleared").emit([list,user,channel,filter])
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,filter,list} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.deleting.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.deleting.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:clear-logs").build(source,{guild,channel,user,filter,list:instance.list ?? []}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:clear-logs").build(origin,{guild,channel,user,filter,list:instance.list ?? []}))
}
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,user,filter,list} = params
opendiscord.log(user.displayName+" cleared "+list.length+" tickets!","info",[
{key:"user",value:user.username},
{key:"userid",value:user.id,hidden:true},
{key:"method",value:source},
{key:"method",value:origin},
{key:"filter",value:filter}
])
})
+60 -208
View File
@@ -1,16 +1,17 @@
///////////////////////////////////////
//TICKET CLOSING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const lang = opendiscord.languages
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:close-ticket"))
opendiscord.actions.get("opendiscord:close-ticket").workers.add([
new api.ODWorker("opendiscord:close-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:close-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to close ticket! Open Ticket doesn't support threads!")
@@ -25,33 +26,57 @@ export const registerActions = async () => {
ticket.get("opendiscord:reopened-by").value = null
ticket.get("opendiscord:reopened-on").value = null
if (source == "autoclose") ticket.get("opendiscord:autoclosed").value = true
if (origin == "autoclose") ticket.get("opendiscord:autoclosed").value = true
ticket.get("opendiscord:open").value = false
ticket.get("opendiscord:busy").value = true
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-closed",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-closed",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-closed",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-closed",user.id,1,"increase")
//update category
//calculate & update category
if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
const closeCategory = ticket.option.get("opendiscord:channel-category-closed").value
if (closeCategory !== ""){
try {
channel.setParent(closeCategory,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = "closed"
ticket.get("opendiscord:category").value = closeCategory
}catch(e){
opendiscord.log("Unable to move ticket to 'closed category'!","error",[
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("close-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
const originalCategoryName = channel.parent?.name ?? "<unknown>"
const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
try{
await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
})
ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
ticket.get("opendiscord:category").value = categoryResult.newCategoryId
}catch(err){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-close",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
opendiscord.log("Unable to move ticket to closed category.","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"categoryid",value:closeCategory}
{key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
}
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("close-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket close","error")
})
}catch(err){
opendiscord.log("Unable to rename channel while closing ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-close",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//update permissions (non-staff => readonly)
const permissions: discord.OverwriteResolvable[] = [{
type:discord.OverwriteType.Role,
@@ -93,7 +118,7 @@ export const registerActions = async () => {
ticket.get("opendiscord:participants").value.forEach((participant) => {
//all participants that aren't roles/admins => readonly (OR non-viewable when enabled)
if (participant.type == "user"){
if (generalConfig.data.system.removeParticipantsOnClose) permissions.push({
if (generalConfig.data.ticketSystem.removeParticipantsOnClose) permissions.push({
type:discord.OverwriteType.Member,
id:participant.id,
allow:[],
@@ -109,44 +134,39 @@ export const registerActions = async () => {
})
channel.permissionOverwrites.set(permissions)
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket closing!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:close-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:close-message").build(origin,{guild,channel,user,ticket,reason})).message)
if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
messageType:"close-message",
messageOrigin:"other",
messageAuthor:user.id,
messageReason:reason
},false)
}
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketClosed").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.closing.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.closing.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.closing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.closing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"close",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" closed a ticket!","info",[
@@ -155,7 +175,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
@@ -164,171 +184,3 @@ export const registerActions = async () => {
params.ticket.get("opendiscord:busy").value = false
})
}
export const registerVerifyBars = async () => {
//CLOSE TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:close-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:close-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:close-ticket",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.close,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
return cancel()
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already closed
if (ticket.get("opendiscord:closed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:lang.getTranslation("errors.actionInvalid.close"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start closing ticket
if (params.data == "reason"){
//close with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:close-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//close without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:close-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:close-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//CLOSE TICKET REOPEN MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:close-ticket-reopen-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-reopen-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:close-ticket-reopen-message").success.add([
new api.ODWorker("opendiscord:close-ticket",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.close,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
return cancel()
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already closed
if (ticket.get("opendiscord:closed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:lang.getTranslation("errors.actionInvalid.close"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start closing ticket
if (params.data == "reason"){
//close with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:close-ticket-reason").build("reopen-message",{guild,channel,user,ticket}))
}else{
//close without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:close-ticket").run("reopen-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("reopen-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:close-ticket-reopen-message").failure.add([
new api.ODWorker("opendiscord:back-to-reopen-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("other",{guild,channel,user,ticket,reason}))
})
])
}
+50 -68
View File
@@ -1,63 +1,36 @@
///////////////////////////////////////
//TICKET CREATION SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const lang = opendiscord.languages
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:create-ticket"))
opendiscord.actions.get("opendiscord:create-ticket").workers.add([
new api.ODWorker("opendiscord:create-ticket",3,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:create-ticket",3,async (instance,params,origin,cancel) => {
const {guild,user,answers,option} = params
await opendiscord.events.get("onTicketCreate").emit([user])
await opendiscord.events.get("onTicketChannelCreation").emit([option,user])
//get channel properties
const channelPrefix = option.get("opendiscord:channel-prefix").value
const channelCategory = option.get("opendiscord:channel-category").value
const channelBackupCategory = option.get("opendiscord:channel-category-backup").value
const channelTopicText = option.get("opendiscord:channel-topic").value
const channelSuffix = await opendiscord.options.suffix.getSuffixFromOption(option,user,guild)
const channelName = channelPrefix+channelSuffix
//handle category
let category: string|null = null
let categoryMode: "backup"|"normal"|null = null
if (channelCategory != ""){
//category enabled
const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
if (!normalCategory){
//default category was not found
opendiscord.log("Ticket Creation Error: Unable to find category! #1","error",[
{key:"categoryid",value:channelCategory},
{key:"backup",value:"false"}
])
}else{
//default category was found
if (normalCategory.children.cache.size >= 50 && channelBackupCategory != ""){
//use backup category
const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
if (!backupCategory){
//default category was not found
opendiscord.log("Ticket Creation Error: Unable to find category! #2","error",[
{key:"categoryid",value:channelBackupCategory},
{key:"backup",value:"true"}
])
}else{
category = backupCategory.id
categoryMode = "backup"
}
}else{
//use default category
category = normalCategory.id
categoryMode = "normal"
}
}
}
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("create-ticket",{guild,user,option,channel:null,ticket:null,currentChannelName:null})
if (!channelNameResult) return opendiscord.log("Ticket Creation Error: Unable to calculate ticket name.","error")
const channelName = (channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined") ? channelNameResult.newChannelName : "ot-unnamed-ticket"
const channelSuffix = (typeof channelNameResult.newChannelSuffix !== "undefined") ? channelNameResult.newChannelSuffix : "unknown"
//calculate category
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("create-ticket",{guild,user,option,channel:null,ticket:null,currentCategoryId:null})
if (!categoryResult) return opendiscord.log("Ticket Creation Error: Unable to calculate ticket category.","error")
const ticketCategoryId = (categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined") ? categoryResult.newCategoryId : undefined
const ticketCategoryMode = (categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryMode !== "undefined") ? categoryResult.newCategoryMode : undefined
//handle permissions
const permissions: discord.OverwriteResolvable[] = [{
@@ -118,15 +91,15 @@ export const registerActions = async () => {
//handle channel topic
const channelTopics: string[] = []
if (generalConfig.data.system.channelTopic.showOptionName) channelTopics.push(option.get("opendiscord:name").value)
if (generalConfig.data.system.channelTopic.showOptionDescription) channelTopics.push(option.get("opendiscord:description").value)
if (generalConfig.data.system.channelTopic.showOptionTopic) channelTopics.push(channelTopicText)
if (generalConfig.data.system.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.get("opendiscord:none").renderDisplayName())
if (generalConfig.data.system.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+lang.getTranslation("params.uppercase.open"))
if (generalConfig.data.system.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+lang.getTranslation("params.uppercase.noone"))
if (generalConfig.data.system.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+lang.getTranslation("params.uppercase.no"))
if (generalConfig.data.system.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(user.id))
if (generalConfig.data.system.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+participants.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
if (generalConfig.data.ticketSystem.channelTopic.showOptionName) channelTopics.push(option.get("opendiscord:name").value)
if (generalConfig.data.ticketSystem.channelTopic.showOptionDescription) channelTopics.push(option.get("opendiscord:description").value)
if (generalConfig.data.ticketSystem.channelTopic.showOptionTopic) channelTopics.push(channelTopicText)
if (generalConfig.data.ticketSystem.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.get("opendiscord:none").renderDisplayName())
if (generalConfig.data.ticketSystem.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+lang.getTranslation("params.uppercase.open"))
if (generalConfig.data.ticketSystem.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+lang.getTranslation("params.uppercase.noone"))
if (generalConfig.data.ticketSystem.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+lang.getTranslation("params.uppercase.no"))
if (generalConfig.data.ticketSystem.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(user.id))
if (generalConfig.data.ticketSystem.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+participants.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
//create channel
const channel = await guild.channels.create({
@@ -134,7 +107,7 @@ export const registerActions = async () => {
name:channelName,
nsfw:false,
topic:(channelTopics.length > 0) ? channelTopics.join(" • ") : undefined,
parent:category,
parent:ticketCategoryId,
reason:"Ticket Created By "+user.displayName,
permissionOverwrites:permissions,
rateLimitPerUser:slowMode
@@ -148,6 +121,7 @@ export const registerActions = async () => {
new api.ODTicketData("opendiscord:ticket-message",null),
new api.ODTicketData("opendiscord:participants",participants),
new api.ODTicketData("opendiscord:channel-suffix",channelSuffix),
new api.ODTicketData("opendiscord:channel-renamed",null),
new api.ODTicketData("opendiscord:previous-creators",[]),
new api.ODTicketData("opendiscord:open",true),
@@ -167,8 +141,8 @@ export const registerActions = async () => {
new api.ODTicketData("opendiscord:pinned-on",null),
new api.ODTicketData("opendiscord:for-deletion",false),
new api.ODTicketData("opendiscord:category",category),
new api.ODTicketData("opendiscord:category-mode",categoryMode),
new api.ODTicketData("opendiscord:category",ticketCategoryId ?? null),
new api.ODTicketData("opendiscord:category-mode",ticketCategoryMode ?? null),
new api.ODTicketData("opendiscord:autoclose-enabled",option.get("opendiscord:autoclose-enable-hours").value),
new api.ODTicketData("opendiscord:autoclose-hours",(option.get("opendiscord:autoclose-enable-hours").value ? option.get("opendiscord:autoclose-hours").value : 0)),
@@ -184,8 +158,8 @@ export const registerActions = async () => {
])
//manage stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-created",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-created",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-created",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-created",user.id,1,"increase")
//manage bot permissions
await opendiscord.events.get("onTicketPermissionsCreated").emit([option,opendiscord.permissions,channel,user])
@@ -197,7 +171,7 @@ export const registerActions = async () => {
instance.ticket = ticket
opendiscord.tickets.add(ticket)
}),
new api.ODWorker("opendiscord:send-ticket-message",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:send-ticket-message",2,async (instance,params,origin,cancel) => {
const {guild,user,answers,option} = params
const {ticket,channel} = instance
@@ -207,17 +181,23 @@ export const registerActions = async () => {
//check if ticket message is enabled
if (!option.get("opendiscord:ticket-message-enabled").value) return
try {
const msg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build(source,{guild,channel,user,ticket})).message)
const ticketMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build(origin,{guild,channel,user,ticket})).message)
ticket.get("opendiscord:ticket-message").value = msg.id
if (ticketMsg) await interactiveMsgState.setMsgState({channel,message:ticketMsg},{
messageType:"ticket-message",
messageOrigin:"other",
messageAuthor:user.id
},false)
ticket.get("opendiscord:ticket-message").value = ticketMsg.id
//pin ticket message (if required)
if (generalConfig.data.system.pinFirstTicketMessage && msg.pinnable) await msg.pin("Ticket Message")
if (generalConfig.data.ticketSystem.pinFirstTicketMessage && ticketMsg.pinnable) await ticketMsg.pin("Ticket Message")
//manage stats
await opendiscord.stats.get("opendiscord:ticket").setStat("opendiscord:messages-sent",ticket.id.value,1,"increase")
await opendiscord.statistics.get("opendiscord:ticket").setStat("opendiscord:messages-sent",ticket.id.value,1,"increase")
await opendiscord.events.get("afterTicketMainMessageCreated").emit([ticket,msg,channel,user])
await opendiscord.events.get("afterTicketMainMessageCreated").emit([ticket,ticketMsg,channel,user])
}catch(err){
process.emit("uncaughtException",err)
//something went wrong while sending the ticket message
@@ -225,20 +205,22 @@ export const registerActions = async () => {
}
await opendiscord.events.get("afterTicketCreated").emit([ticket,user,channel])
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,user,answers,option} = params
const {ticket,channel} = instance
if (!ticket || !channel) return opendiscord.log("Ticket Creation Error: Unable to send ticket message. Previous worker failed!","error")
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.creation.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.creation.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-logs").build(source,{guild,channel,user,ticket}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-logs").build(origin,{guild,channel,user,ticket}))
}
//to dm
if (generalConfig.data.system.messages.creation.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-dm").build(source,{guild,channel,user,ticket}))
if (generalConfig.data.logs.logMessages.creation.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:ticket-created-dm").build(origin,{guild,channel,user,ticket}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,user,answers,option} = params
const {ticket,channel} = instance
@@ -249,7 +231,7 @@ export const registerActions = async () => {
{key:"userid",value:user.id,hidden:true},
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"method",value:source},
{key:"method",value:origin},
{key:"option",value:option.id.value}
])
})
+10 -10
View File
@@ -1,13 +1,13 @@
///////////////////////////////////////
//TICKET CREATION SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:create-ticket-permissions"))
opendiscord.actions.get("opendiscord:create-ticket-permissions").workers.add([
new api.ODWorker("opendiscord:check-blacklist",4,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:check-blacklist",4,(instance,params,origin,cancel) => {
if (!params.option.get("opendiscord:allow-blacklisted-users").value && opendiscord.blacklist.exists(params.user.id)){
instance.valid = false
instance.reason = "blacklist"
@@ -19,7 +19,7 @@ export const registerActions = async () => {
return cancel()
}
}),
new api.ODWorker("opendiscord:check-cooldown",3,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:check-cooldown",3,(instance,params,origin,cancel) => {
const cooldown = opendiscord.cooldowns.get("opendiscord:option-cooldown_"+params.option.id.value)
if (cooldown && cooldown instanceof api.ODTimeoutCooldown && cooldown.use(params.user.id)){
instance.valid = false
@@ -36,16 +36,16 @@ export const registerActions = async () => {
return cancel()
}
}),
new api.ODWorker("opendiscord:check-global-limits",2,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:check-global-limits",2,(instance,params,origin,cancel) => {
const generalConfig = opendiscord.configs.get("opendiscord:general")
if (!generalConfig.data.system.limits.enabled) return
if (!generalConfig.data.ticketSystem.limits.enabled) return
const allTickets = opendiscord.tickets.getAll()
const globalTicketCount = allTickets.length
const userTickets = opendiscord.tickets.getFiltered((ticket) => ticket.exists("opendiscord:opened-by") && (ticket.get("opendiscord:opened-by").value == params.user.id))
const userTicketCount = userTickets.length
if (globalTicketCount >= generalConfig.data.system.limits.globalMaximum){
if (globalTicketCount >= generalConfig.data.ticketSystem.limits.globalMaximum){
instance.valid = false
instance.reason = "global-limit"
opendiscord.log(params.user.displayName+" tried to create a ticket but reached the limit!","info",[
@@ -55,7 +55,7 @@ export const registerActions = async () => {
{key:"limit",value:"global"}
])
return cancel()
}else if (userTicketCount >= generalConfig.data.system.limits.userMaximum){
}else if (userTicketCount >= generalConfig.data.ticketSystem.limits.userMaximum){
instance.valid = false
instance.reason = "global-user-limit"
opendiscord.log(params.user.displayName+" tried to create a ticket, but reached the limit!","info",[
@@ -67,7 +67,7 @@ export const registerActions = async () => {
return cancel()
}
}),
new api.ODWorker("opendiscord:check-option-limits",1,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:check-option-limits",1,(instance,params,origin,cancel) => {
if (!params.option.exists("opendiscord:limits-enabled") || !params.option.get("opendiscord:limits-enabled").value) return
const allTickets = opendiscord.tickets.getFiltered((ticket) => ticket.option.id.value == params.option.id.value)
@@ -97,7 +97,7 @@ export const registerActions = async () => {
return cancel()
}
}),
new api.ODWorker("opendiscord:valid",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:valid",0,(instance,params,origin,cancel) => {
instance.valid = true
instance.reason = null
cancel()
+40 -14
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//TRANSCRIPT CREATION SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const transcriptConfig = opendiscord.configs.get("opendiscord:transcripts")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:create-transcript"))
opendiscord.actions.get("opendiscord:create-transcript").workers.add([
new api.ODWorker("opendiscord:select-compiler",4,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:select-compiler",4,async (instance,params,origin,cancel) => {
const {channel,user,ticket} = params
if (channel.type != discord.ChannelType.GuildText) return cancel()
if (!transcriptConfig.data.general.enabled) return cancel()
@@ -29,10 +29,15 @@ export const registerActions = async () => {
if (transcriptConfig.data.general.mode == "text") instance.compiler = opendiscord.transcripts.get("opendiscord:text-compiler")
else if (transcriptConfig.data.general.mode == "html") instance.compiler = opendiscord.transcripts.get("opendiscord:html-compiler")
}),
new api.ODWorker("opendiscord:init-transcript",3,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:init-transcript",3,async (instance,params,origin,cancel) => {
const {channel,user,ticket} = params
if (channel.type != discord.ChannelType.GuildText) return cancel()
if (!transcriptConfig.data.general.enabled) return cancel()
if (!instance.compiler){
instance.success = false
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:init-transcript) => Instance is missing transcript compiler!")
}
//run transcript compiler init()
await opendiscord.events.get("onTranscriptInit").emit([opendiscord.transcripts,ticket,channel,user])
@@ -63,7 +68,7 @@ export const registerActions = async () => {
}
await opendiscord.events.get("afterTranscriptInitiated").emit([opendiscord.transcripts,ticket,channel,user])
}),
new api.ODWorker("opendiscord:compile-transcript",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:compile-transcript",2,async (instance,params,origin,cancel) => {
const {channel,user,ticket} = params
if (channel.type != discord.ChannelType.GuildText) return cancel()
if (!instance.compiler){
@@ -71,6 +76,11 @@ export const registerActions = async () => {
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:compile-transcript) => Instance is missing transcript compiler!")
}
if (typeof instance.initData == "undefined"){
instance.success = false
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:compile-transcript) => Instance is missing transcript initData!")
}
//run transcript compiler compile()
await opendiscord.events.get("onTranscriptCompile").emit([opendiscord.transcripts,ticket,channel,user])
@@ -93,15 +103,31 @@ export const registerActions = async () => {
}
await opendiscord.events.get("afterTranscriptCompiled").emit([opendiscord.transcripts,ticket,channel,user])
}),
new api.ODWorker("opendiscord:ready-transcript",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:ready-transcript",1,async (instance,params,origin,cancel) => {
if (!instance.compiler){
instance.success = false
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript compiler! (1)")
}
if (!instance.result){
instance.success = false
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result!")
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result! (1)")
}
//run transcript compiler ready()
utilities.runAsync(async () => {
if (!instance.compiler){
instance.success = false
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript compiler! (2)")
}
if (!instance.result){
instance.success = false
cancel()
throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result! (2)")
}
await opendiscord.events.get("onTranscriptReady").emit([opendiscord.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
if (instance.compiler.ready){
try{
@@ -109,9 +135,9 @@ export const registerActions = async () => {
//send channel message
if (transcriptConfig.data.general.enableChannel && channelMessage){
if (instance.pendingMessage && instance.pendingMessage.message && instance.pendingMessage.success){
if (instance.pendingMessage && instance.pendingMessage.success){
//edit "pending" message to be the "ready" message
instance.pendingMessage.message.edit(channelMessage.message)
instance.pendingMessage.message.edit(utilities.getMessageFromBuildResult(channelMessage,"message"))
}else{
//send ready message to channel
const post = opendiscord.posts.get("opendiscord:transcripts")
@@ -149,11 +175,11 @@ export const registerActions = async () => {
})
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:transcripts-created",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:transcripts-created",params.user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:transcripts-created",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:transcripts-created",params.user.id,1,"increase")
await opendiscord.events.get("afterTranscriptCreated").emit([opendiscord.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {user,channel,ticket} = params
opendiscord.log(user.displayName+" created a transcript!","info",[
{key:"user",value:user.username},
@@ -161,8 +187,8 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"option",value:ticket.option.id.value},
{key:"method",value:source,hidden:true},
{key:"compiler",value:instance.compiler.id.value},
{key:"method",value:origin,hidden:true},
{key:"compiler",value:instance.compiler?.id.value ?? "<unknown-compiler>"},
])
})
])
+17 -383
View File
@@ -1,16 +1,16 @@
///////////////////////////////////////
//TICKET DELETION SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const lang = opendiscord.languages
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:delete-ticket"))
opendiscord.actions.get("opendiscord:delete-ticket").workers.add([
new api.ODWorker("opendiscord:delete-ticket",3,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:delete-ticket",3,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to delete ticket! Open Ticket doesn't support threads!")
@@ -20,31 +20,18 @@ export const registerActions = async () => {
ticket.get("opendiscord:for-deletion").value = true
ticket.get("opendiscord:busy").value = true
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket deletion!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build(origin,{guild,channel,user,ticket,reason})).message)
//create transcript
if (!params.withoutTranscript){
const transcriptRes = await opendiscord.actions.get("opendiscord:create-transcript").run(source,{guild,channel,user,ticket})
const transcriptRes = await opendiscord.actions.get("opendiscord:create-transcript").run(origin,{guild,channel,user,ticket})
//transcript failure
if (typeof transcriptRes.success == "boolean" && !transcriptRes.success && transcriptRes.compiler){
const {compiler} = transcriptRes
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transcript-error").build(source,{guild,channel,user,ticket,compiler,reason:transcriptRes.errorReason ?? null})).message)
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transcript-error").build(origin,{guild,channel,user,ticket,compiler,reason:transcriptRes.errorReason ?? null})).message)
.catch((reason) => opendiscord.log("Unable to send transcript failure to ticket channel!","error",[{key:"id",value:channel.id}]))
//undo deletion
@@ -59,8 +46,8 @@ export const registerActions = async () => {
}
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-deleted",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-deleted",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-deleted",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-deleted",user.id,1,"increase")
//delete ticket from manager
opendiscord.tickets.remove(ticket.id)
@@ -68,21 +55,21 @@ export const registerActions = async () => {
//delete permissions from manager
await (await import("../data/framework/permissionLoader.js")).removeTicketPermissions(ticket)
}),
new api.ODWorker("opendiscord:discord-logs",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",2,async (instance,params,origin,cancel) => {
//logs before channel deletion => channel might still be used in log embeds
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.deleting.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.deleting.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.deleting.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.deleting.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:delete-channel",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:delete-channel",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//delete channel & events
await opendiscord.events.get("onTicketChannelDeletion").emit([ticket,channel,user])
@@ -94,7 +81,7 @@ export const registerActions = async () => {
await opendiscord.events.get("afterTicketDeleted").emit([ticket,user,reason])
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" deleted a ticket!","info",[
@@ -103,7 +90,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source},
{key:"method",value:origin},
{key:"transcript",value:(!params.withoutTranscript).toString()},
])
})
@@ -114,356 +101,3 @@ export const registerActions = async () => {
params.ticket.get("opendiscord:for-deletion").value = false
})
}
export const registerVerifyBars = async () => {
//DELETE TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:delete-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
return cancel()
}
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
//delete with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//delete without reason
await instance.defer("update",false)
//don't await DELETE action => else it will update the message after the channel has been deleted
opendiscord.actions.get("opendiscord:delete-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true,withoutTranscript:(params.data == "no-transcript")})
//update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
ticket.get("opendiscord:for-deletion").value = true
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:delete-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//DELETE TICKET CLOSE MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-close-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-close-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:delete-ticket-close-message").success.add([
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
return cancel()
}
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
//delete with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("close-message",{guild,channel,user,ticket}))
}else{
//delete without reason
await instance.defer("update",false)
//don't await DELETE action => else it will update the message after the channel has been deleted
opendiscord.actions.get("opendiscord:delete-ticket").run("close-message",{guild,channel,user,ticket,reason:null,sendMessage:false,withoutTranscript:(params.data == "no-transcript")})
//update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
ticket.get("opendiscord:for-deletion").value = true
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("close-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:delete-ticket-close-message").failure.add([
new api.ODWorker("opendiscord:back-to-close-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("other",{guild,channel,user,ticket,reason}))
})
])
//DELETE TICKET REOPEN MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-reopen-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-reopen-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:delete-ticket-reopen-message").success.add([
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
return cancel()
}
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
//delete with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("reopen-message",{guild,channel,user,ticket}))
}else{
//delete without reason
await instance.defer("update",false)
//don't await DELETE action => else it will update the message after the channel has been deleted
opendiscord.actions.get("opendiscord:delete-ticket").run("reopen-message",{guild,channel,user,ticket,reason:null,sendMessage:false,withoutTranscript:(params.data == "no-transcript")})
//update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
ticket.get("opendiscord:for-deletion").value = true
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("reopen-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:delete-ticket-reopen-message").failure.add([
new api.ODWorker("opendiscord:back-to-reopen-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("other",{guild,channel,user,ticket,reason}))
})
])
//DELETE TICKET AUTOCLOSE MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:delete-ticket-autoclose-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-autoclose-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:delete-ticket-autoclose-message").success.add([
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.delete,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild,channel,user,permissions:["support"]}))
return cancel()
}
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
//delete with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:delete-ticket-reason").build("autoclose-message",{guild,channel,user,ticket}))
}else{
//delete without reason
await instance.defer("update",false)
//don't await DELETE action => else it will update the message after the channel has been deleted
opendiscord.actions.get("opendiscord:delete-ticket").run("autoclose-message",{guild,channel,user,ticket,reason:null,sendMessage:false,withoutTranscript:(params.data == "no-transcript")})
//update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
ticket.get("opendiscord:for-deletion").value = true
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("autoclose-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:delete-ticket-autoclose-message").failure.add([
new api.ODWorker("opendiscord:back-to-autoclose-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:autoclose-message").build("other",{guild,channel,user,ticket}))
})
])
}
+46 -112
View File
@@ -1,76 +1,43 @@
///////////////////////////////////////
//TRANSCRIPT ERROR SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerButtonResponders = async () => {
export async function registerButtonResponders(){
//TRANSCRIPT ERROR RETRY
opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:transcript-error-retry",/^od:transcript-error-retry_([^_]+)/))
opendiscord.responders.buttons.get("opendiscord:transcript-error-retry").workers.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.delete
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,origin,cancel) => {
const {guild,channel,user,member} = instance
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const originalSource = instance.interaction.customId.split("_")[1] as api.ODActionManagerIds_Default["opendiscord:delete-ticket"]["source"]
//responder checks
const hasPerms = await openticketUtils.replyHasPermissions(instance,origin,"delete")
if (!hasPerms) return cancel()
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
const isInGuild = await openticketUtils.replyIsInGuild(instance,origin)
if (!isInGuild || !guild || channel.isDMBased()) return cancel()
const ticket = await openticketUtils.replyIsTicket(instance,origin)
if (!ticket) return cancel()
const isAvailable = await openticketUtils.replyTicketIsAvailable(instance,origin,ticket)
if (!isAvailable) return cancel()
//fetch data
const originalOrigin = instance.interaction.customId.split("_")[1] as api.ODActionManagerIdMappings["opendiscord:delete-ticket"]["origin"]
//start deleting ticket (without reason)
await instance.defer("update",false)
//don't await DELETE action => else it will update the message after the channel has been deleted
opendiscord.actions.get("opendiscord:delete-ticket").run(originalSource,{guild,channel,user,ticket,reason:"Transcript Error (Retried)",sendMessage:false,withoutTranscript:false})
//update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
ticket.get("opendiscord:for-deletion").value = true
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("other",{guild,channel,user,ticket,reason:"Transcript Error (Retried)"}))
opendiscord.actions.get("opendiscord:delete-ticket").run(originalOrigin,{guild,channel,user,ticket,reason:"Transcript Error (Retried)",sendMessage:false,withoutTranscript:false})
ticket.get("opendiscord:for-deletion").value = true //disable ticket message buttons
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("other",{guild,channel,user,ticket,reason:"Transcript Error (Retried)"}))
}),
new api.ODWorker("opendiscord:logs",-1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",-1,async (instance,params,origin,cancel) => {
const {user,channel} = instance
if (channel.isDMBased()) return
opendiscord.log(user.displayName+" retried deleting a ticket with transcript!","info",[
@@ -78,7 +45,7 @@ export const registerButtonResponders = async () => {
{key:"userid",value:user.id,hidden:true},
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
@@ -86,68 +53,35 @@ export const registerButtonResponders = async () => {
//TRANSCRIPT ERROR CONTINUE
opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:transcript-error-continue",/^od:transcript-error-continue_([^_]+)/))
opendiscord.responders.buttons.get("opendiscord:transcript-error-continue").workers.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.delete
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:delete-ticket",0,async (instance,params,origin,cancel) => {
const {guild,channel,user} = instance
const originalSource = instance.interaction.customId.split("_")[1] as api.ODActionManagerIds_Default["opendiscord:delete-ticket"]["source"]
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//responder checks
const hasPerms = await openticketUtils.replyHasPermissions(instance,origin,"delete")
if (!hasPerms) return cancel()
//start deleting ticket (without reason)
const isInGuild = await openticketUtils.replyIsInGuild(instance,origin)
if (!isInGuild || !guild || channel.isDMBased()) return cancel()
const ticket = await openticketUtils.replyIsTicket(instance,origin)
if (!ticket) return cancel()
const isAvailable = await openticketUtils.replyTicketIsAvailable(instance,origin,ticket)
if (!isAvailable) return cancel()
//fetch data
const originalOrigin = instance.interaction.customId.split("_")[1] as api.ODActionManagerIdMappings["opendiscord:delete-ticket"]["origin"]
//start deleting ticket (without reason & without transcript)
await instance.defer("update",false)
//don't await DELETE action => else it will update the message after the channel has been deleted
opendiscord.actions.get("opendiscord:delete-ticket").run(originalSource,{guild,channel,user,ticket,reason:"Transcript Error (Continued)",sendMessage:false,withoutTranscript:true})
//update ticket (for ticket message) => no-await doesn't wait for the action to set this variable
ticket.get("opendiscord:for-deletion").value = true
opendiscord.actions.get("opendiscord:delete-ticket").run(originalOrigin,{guild,channel,user,ticket,reason:"Transcript Error (Continued)",sendMessage:false,withoutTranscript:true})
ticket.get("opendiscord:for-deletion").value = true //disable ticket message buttons
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build("other",{guild,channel,user,ticket,reason:"Transcript Error (Continued)"}))
}),
new api.ODWorker("opendiscord:logs",-1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",-1,async (instance,params,origin,cancel) => {
const {user,channel} = instance
if (channel.isDMBased()) return
opendiscord.log(user.displayName+" continued deleting a ticket without transcript!","info",[
@@ -155,7 +89,7 @@ export const registerButtonResponders = async () => {
{key:"userid",value:user.id,hidden:true},
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+13 -23
View File
@@ -1,32 +1,22 @@
///////////////////////////////////////
//VERIFYBAR SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
export const registerButtonResponders = async () => {
//VERIFYBAR SUCCESS
opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:verifybar-success",/^od:verifybar-success_([^_]+)/))
opendiscord.responders.buttons.get("opendiscord:verifybar-success").workers.add(
new api.ODWorker("opendiscord:handle-verifybar",0,async (instance,params,source,cancel) => {
const id = instance.interaction.customId.split("_")[1]
const customData = instance.interaction.customId.split("_")[2] as string|undefined
export async function registerButtonResponders(){
//HANDLE VERIFYBAR BUTTON
opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:verifybar-button",/^od:verifybar\|([^|]+)\|([^|]+)/))
opendiscord.responders.buttons.get("opendiscord:verifybar-button").workers.add(
new api.ODWorker("opendiscord:handle-verifybar",0,async (instance,params,origin,cancel) => {
const match = /^od:verifybar\|([^|]+)\|([^|]+)/.exec(instance.interaction.customId)
if (!match) return cancel()
const verifyBarId = match[1]
const verifyButtonId = match[2]
const verifybar = opendiscord.verifybars.get(id)
const verifybar = opendiscord.verifybars.get(verifyBarId)
if (!verifybar) return
if (verifybar.success) await verifybar.success.executeWorkers(instance,"verifybar",{data:customData ?? null,verifybarMessage:instance.message})
})
)
//VERIFYBAR FAILURE
opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:verifybar-failure",/^od:verifybar-failure_([^_]+)/))
opendiscord.responders.buttons.get("opendiscord:verifybar-failure").workers.add(
new api.ODWorker("opendiscord:handle-verifybar",0,async (instance,params,source,cancel) => {
const id = instance.interaction.customId.split("_")[1]
const customData = instance.interaction.customId.split("_")[2] as string|undefined
const verifybar = opendiscord.verifybars.get(id)
if (!verifybar) return
if (verifybar.failure) await verifybar.failure.executeWorkers(instance,"verifybar",{data:customData ?? null,verifybarMessage:instance.message})
await verifybar.activate(instance,verifyButtonId)
})
)
}
+41 -96
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//TICKET MOVING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:move-ticket"))
opendiscord.actions.get("opendiscord:move-ticket").workers.add([
new api.ODWorker("opendiscord:move-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:move-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to move ticket! Open Ticket doesn't support threads!")
@@ -17,76 +17,29 @@ export const registerActions = async () => {
ticket.option = data
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-moved",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-moved",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-moved",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-moved",user.id,1,"increase")
//get new channel properties
const channelPrefix = ticket.option.get("opendiscord:channel-prefix").value
const channelSuffix = ticket.get("opendiscord:channel-suffix").value
const channelCategory = ticket.option.get("opendiscord:channel-category").value
const channelBackupCategory = ticket.option.get("opendiscord:channel-category-backup").value
const rawClaimCategory = ticket.option.get("opendiscord:channel-categories-claimed").value.find((c) => c.user == user.id)
const claimCategory = (rawClaimCategory) ? rawClaimCategory.category : null
const closeCategory = ticket.option.get("opendiscord:channel-category-closed").value
const channelTopic = ticket.option.get("opendiscord:channel-topic").value
//handle category
let category: string|null = null
let categoryMode: "backup"|"normal"|"closed"|"claimed"|null = null
if (claimCategory){
//use claim category
category = claimCategory
categoryMode = "claimed"
}else if (closeCategory != "" && ticket.get("opendiscord:closed").value){
//use close category
category = closeCategory
categoryMode = "closed"
}else if (channelCategory != ""){
//category enabled
const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
if (!normalCategory){
//default category was not found
opendiscord.log("Ticket Move Error: Unable to find category! #1","error",[
{key:"categoryid",value:channelCategory},
{key:"backup",value:"false"}
])
}else{
//default category was found
if (normalCategory.children.cache.size >= 50 && channelBackupCategory != ""){
//use backup category
const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
if (!backupCategory){
//default category was not found
opendiscord.log("Ticket Move Error: Unable to find category! #2","error",[
{key:"categoryid",value:channelBackupCategory},
{key:"backup",value:"true"}
])
}else{
category = backupCategory.id
categoryMode = "backup"
}
}else{
//use default category
category = normalCategory.id
categoryMode = "normal"
}
}
}
try {
//only move category when not the same.
if (channel.parentId != category) await utilities.timedAwait(channel.setParent(category,{lockPermissions:false}),2500,(err) => {
opendiscord.log("Failed to change channel category on ticket move","error")
//calculate & update category
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("move-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
const originalCategoryName = channel.parent?.name ?? "<unknown>"
const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
try{
await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
})
ticket.get("opendiscord:category-mode").value = categoryMode
ticket.get("opendiscord:category").value = category
}catch(e){
opendiscord.log("Unable to move ticket to 'moved category'!","error",[
ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
ticket.get("opendiscord:category").value = categoryResult.newCategoryId
}catch(err){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-move",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
opendiscord.log("Unable to move ticket to moved category.","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"categoryid",value:category ?? "/"}
{key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//handle permissions
@@ -153,58 +106,50 @@ export const registerActions = async () => {
ticket.get("opendiscord:participants").value = participants
ticket.get("opendiscord:participants").refreshDatabase()
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("move-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channelPrefix+channelSuffix)
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket move","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-move",{guild,channel,user,originalName,newName:newName})).message)
opendiscord.log("Unable to rename channel while moving ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-move",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket moving!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:move-message").build(source,{guild,channel,user,ticket,reason,data})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:move-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketMoved").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.moving.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.moving.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.moving.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
if (creator && generalConfig.data.logs.logMessages.moving.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"move",reason,additionalData:data}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" moved a ticket!","info",[
@@ -213,7 +158,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+34 -217
View File
@@ -1,15 +1,16 @@
///////////////////////////////////////
//TICKET PINNING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:pin-ticket"))
opendiscord.actions.get("opendiscord:pin-ticket").workers.add([
new api.ODWorker("opendiscord:pin-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:pin-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to pin ticket! Open Ticket doesn't support threads!")
@@ -22,66 +23,66 @@ export const registerActions = async () => {
ticket.get("opendiscord:busy").value = true
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-pinned",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-pinned",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-pinned",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-pinned",user.id,1,"increase")
//move to top of category
if (channel.parent){
await channel.setPosition(0,{reason:"Ticket Pinned!"})
}
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("pin-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket pin","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-pin",{guild,channel,user,originalName,newName})).message)
opendiscord.log("Unable to rename channel while pinning ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-pin",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket pinning!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"message",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build(origin,{guild,channel,user,ticket,reason})).message)
if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
messageType:"pin-message",
messageOrigin:"other",
messageAuthor:user.id,
messageReason:reason
},false)
}
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketPinned").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.pinning.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" pinned a ticket!","info",[
@@ -90,192 +91,8 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
}
export const registerVerifyBars = async () => {
//PIN TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:pin-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:pin-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.pin
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:pin-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already pinned
if (ticket.get("opendiscord:pinned").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.pin"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start pinning ticket
if (params.data == "reason"){
//pin with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:pin-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//pin without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:pin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:pin-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//PIN TICKET UNPIN MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:pin-ticket-unpin-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-unpin-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:pin-ticket-unpin-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.pin
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:pin-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already pinned
if (ticket.get("opendiscord:pinned").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.pin"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start pinning ticket
if (params.data == "reason"){
//pin with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:pin-ticket-reason").build("unpin-message",{guild,channel,user,ticket}))
}else{
//pin without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:pin-ticket").run("unpin-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build("unpin-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:pin-ticket-unpin-message").failure.add([
new api.ODWorker("opendiscord:back-to-unpin-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build("other",{guild,channel,user,ticket,reason}))
})
])
opendiscord.actions.get("opendiscord:pin-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
//set busy to false in case of crash or cancel
params.ticket.get("opendiscord:busy").value = false
})
}
+9 -9
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//REACTION ROLE SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:reaction-role"))
opendiscord.actions.get("opendiscord:reaction-role").workers.add([
new api.ODWorker("opendiscord:reaction-role",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:reaction-role",2,async (instance,params,origin,cancel) => {
const {guild,user,option,overwriteMode} = params
const role = opendiscord.roles.get(option.id)
if (!role) throw new api.ODSystemError("ODAction(ot:reaction-role) => Unknown reaction role (ODRole)")
@@ -83,25 +83,25 @@ export const registerActions = async () => {
instance.result = result
await opendiscord.events.get("afterRolesUpdated").emit([user,role])
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,user,option,overwriteMode} = params
if (!instance.role || !instance.result) return
//to logs
if (generalConfig.data.system.logs.enabled && (generalConfig.data.system.messages.reactionRole.logs)){
if (generalConfig.data.logs.enabled && (generalConfig.data.logs.logMessages.reactionRole.logs)){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-logs").build(source,{guild,user,role:instance.role,result:instance.result}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-logs").build(origin,{guild,user,role:instance.role,result:instance.result}))
}
//to dm
if (generalConfig.data.system.messages.reactionRole.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-dm").build(source,{guild,user,role:instance.role,result:instance.result}))
if (generalConfig.data.logs.logMessages.reactionRole.dm) await opendiscord.client.sendUserDm(user,await opendiscord.builders.messages.getSafe("opendiscord:reaction-role-dm").build(origin,{guild,user,role:instance.role,result:instance.result}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,user,option} = params
opendiscord.log(user.displayName+" updated his roles!","info",[
{key:"user",value:user.username},
{key:"userid",value:user.id,hidden:true},
{key:"method",value:source},
{key:"method",value:origin},
{key:"option",value:option.id.value}
])
})
+12 -24
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//TICKET REMOVE USER SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:remove-ticket-user"))
opendiscord.actions.get("opendiscord:remove-ticket-user").workers.add([
new api.ODWorker("opendiscord:remove-ticket-user",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:remove-ticket-user",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to remove user from ticket! Open Ticket doesn't support threads!")
@@ -29,43 +29,31 @@ export const registerActions = async () => {
opendiscord.log("Failed to remove channel permission overwrites on remove-ticket-user","error")
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket user removal!","error",[
{key:"channel",value:channel.id},
{key:"message",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:remove-message").build(source,{guild,channel,user,ticket,reason,data})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:remove-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketUserRemoved").emit([ticket,user,data,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.removing.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.removing.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.removing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
if (creator && generalConfig.data.logs.logMessages.removing.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"remove",reason,additionalData:data}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket,data} = params
opendiscord.log(user.displayName+" removed "+data.displayName+" from a ticket!","info",[
@@ -74,7 +62,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+25 -30
View File
@@ -1,72 +1,67 @@
///////////////////////////////////////
//TICKET RENAMING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:rename-ticket"))
opendiscord.actions.get("opendiscord:rename-ticket").workers.add([
new api.ODWorker("opendiscord:rename-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:rename-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to rename ticket! Open Ticket doesn't support threads!")
await opendiscord.events.get("onTicketRename").emit([ticket,user,channel,reason])
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
//update ticket
ticket.get("opendiscord:channel-renamed").value = data
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("rename-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(data)
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket rename","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-rename",{guild,channel,user,originalName,newName:data})).message)
opendiscord.log("Unable to rename channel while renaming ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-rename",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket renaming!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:rename-message").build(source,{guild,channel,user,ticket,reason,data})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:rename-message").build(origin,{guild,channel,user,ticket,reason,data})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketRenamed").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.renaming.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.renaming.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.renaming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
if (creator && generalConfig.data.logs.logMessages.renaming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" renamed a ticket!","info",[
@@ -75,7 +70,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+59 -344
View File
@@ -1,15 +1,16 @@
///////////////////////////////////////
//TICKET REOPENING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:reopen-ticket"))
opendiscord.actions.get("opendiscord:reopen-ticket").workers.add([
new api.ODWorker("opendiscord:reopen-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:reopen-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to reopen ticket! Open Ticket doesn't support threads!")
@@ -28,65 +29,56 @@ export const registerActions = async () => {
ticket.get("opendiscord:open").value = true
ticket.get("opendiscord:busy").value = true
if (generalConfig.data.system.disableAutocloseAfterReopen){
if (generalConfig.data.ticketSystem.disableAutocloseAfterReopen){
//disable autoclose after reopen
ticket.get("opendiscord:autoclose-enabled").value = false
ticket.get("opendiscord:autoclose-hours").value = 0
}
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-reopened",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-reopened",user.id,1,"increase")
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-reopened",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-reopened",user.id,1,"increase")
//update category
//calculate & update category
if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
const channelCategory = ticket.option.get("opendiscord:channel-category").value
const channelBackupCategory = ticket.option.get("opendiscord:channel-category-backup").value
if (channelCategory !== ""){
//category enabled
try {
const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
if (!normalCategory){
//default category was not found
opendiscord.log("Ticket Reopening Error: Unable to find category! #1","error",[
{key:"categoryid",value:channelCategory},
{key:"backup",value:"false"}
])
}else{
//default category was found
if (normalCategory.children.cache.size >= 49 && channelBackupCategory != ""){
//use backup category
const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
if (!backupCategory){
//default category was not found
opendiscord.log("Ticket Reopening Error: Unable to find category! #2","error",[
{key:"categoryid",value:channelBackupCategory},
{key:"backup",value:"true"}
])
}else{
//use backup category
channel.setParent(backupCategory,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = "backup"
ticket.get("opendiscord:category").value = backupCategory.id
}
}else{
//use default category
channel.setParent(normalCategory,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = "normal"
ticket.get("opendiscord:category").value = normalCategory.id
}
}
}catch(e){
opendiscord.log("Unable to move ticket to 'reopened category'!","error",[
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("reopen-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
const originalCategoryName = channel.parent?.name ?? "<unknown>"
const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
try{
await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
})
ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
ticket.get("opendiscord:category").value = categoryResult.newCategoryId
}catch(err){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-reopen",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
opendiscord.log("Unable to move ticket to reopened category.","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}else{
channel.setParent(null,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = null
ticket.get("opendiscord:category").value = null
}
}
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("reopen-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket reopen","error")
})
}catch(err){
opendiscord.log("Unable to rename channel while reopening ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-reopen",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
@@ -141,43 +133,38 @@ export const registerActions = async () => {
})
channel.permissionOverwrites.set(permissions)
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket reopening!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build(origin,{guild,channel,user,ticket,reason})).message)
if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
messageType:"reopen-message",
messageOrigin:"other",
messageAuthor:user.id,
messageReason:reason
},false)
}
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketReopened").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.reopening.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.reopening.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.reopening.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.reopening.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"reopen",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" reopened a ticket!","info",[
@@ -186,280 +173,8 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
}
export const registerVerifyBars = async () => {
//REOPEN TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:reopen-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:reopen-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.reopen
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:reopen-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not closed
if (!ticket.get("opendiscord:closed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.reopen"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start reopening ticket
if (params.data == "reason"){
//reopen with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:reopen-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//reopen without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:reopen-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:reopen-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//REOPEN TICKET CLOSE MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:reopen-ticket-close-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-close-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:reopen-ticket-close-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.reopen
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:reopen-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not closed
if (!ticket.get("opendiscord:closed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.reopen"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start reopening ticket
if (params.data == "reason"){
//reopen with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:reopen-ticket-reason").build("close-message",{guild,channel,user,ticket}))
}else{
//reopen without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:reopen-ticket").run("close-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("close-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:reopen-ticket-close-message").failure.add([
new api.ODWorker("opendiscord:back-to-close-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("other",{guild,channel,user,ticket,reason}))
})
])
//REOPEN TICKET AUTOCLOSE MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:reopen-ticket-autoclose-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-autoclose-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:reopen-ticket-autoclose-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.reopen
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:reopen-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not closed
if (!ticket.get("opendiscord:closed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.reopen"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start reopening ticket
if (params.data == "reason"){
//reopen with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:reopen-ticket-reason").build("autoclose-message",{guild,channel,user,ticket}))
}else{
//reopen without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:reopen-ticket").run("autoclose-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:reopen-message").build("autoclose-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:reopen-ticket-autoclose-message").failure.add([
new api.ODWorker("opendiscord:back-to-autoclose-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:autoclose-message").build("other",{guild,channel,user,ticket}))
})
])
opendiscord.actions.get("opendiscord:reopen-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
//set busy to false in case of crash or cancel
params.ticket.get("opendiscord:busy").value = false
})
}
+22 -34
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//TICKET TRANSFER SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:transfer-ticket"))
opendiscord.actions.get("opendiscord:transfer-ticket").workers.add([
new api.ODWorker("opendiscord:transfer-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:transfer-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason,newCreator} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to transfer ticket! Open Ticket doesn't support threads!")
@@ -33,12 +33,8 @@ export const registerActions = async () => {
}
//update stats
await opendiscord.stats.get("opendiscord:global").setStat("opendiscord:tickets-transferred",1,"increase")
await opendiscord.stats.get("opendiscord:user").setStat("opendiscord:tickets-transferred",user.id,1,"increase")
//get new channel properties
const channelPrefix = ticket.option.get("opendiscord:channel-prefix").value
const channelSuffix = ticket.get("opendiscord:channel-suffix").value
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-transferred",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-transferred",user.id,1,"increase")
//handle permissions
const permissions: discord.OverwriteResolvable[] = [{
@@ -93,48 +89,40 @@ export const registerActions = async () => {
opendiscord.log("Failed to reset channel permissions on ticket transfer!","error")
}
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("transfer-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channelPrefix+channelSuffix)
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket transfer","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-transfer",{guild,channel,user,originalName,newName:newName})).message)
opendiscord.log("Unable to rename channel while transferring ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-transfer",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket transferring!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transfer-message").build(source,{guild,channel,user,ticket,oldCreator,newCreator,reason})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transfer-message").build(origin,{guild,channel,user,ticket,oldCreator,newCreator,reason})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketTransferred").emit([ticket,user,channel,oldCreator,newCreator,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,newCreator,reason} = params
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket,newCreator} = params
opendiscord.log(user.displayName+" transferred a ticket to '"+newCreator.displayName+"'!","info",[
@@ -143,7 +131,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+38 -255
View File
@@ -1,15 +1,16 @@
///////////////////////////////////////
//TICKET UNCLAIMING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:unclaim-ticket"))
opendiscord.actions.get("opendiscord:unclaim-ticket").workers.add([
new api.ODWorker("opendiscord:unclaim-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:unclaim-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to unclaim ticket! Open Ticket doesn't support threads!")
@@ -21,97 +22,63 @@ export const registerActions = async () => {
ticket.get("opendiscord:claimed-on").value = null
ticket.get("opendiscord:busy").value = true
//update category
//calculate & update category
if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
const channelCategory = ticket.option.get("opendiscord:channel-category").value
const channelBackupCategory = ticket.option.get("opendiscord:channel-category-backup").value
if (channelCategory !== ""){
//category enabled
try {
const normalCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelCategory)
if (!normalCategory){
//default category was not found
opendiscord.log("Ticket Unclaiming Error: Unable to find category! #1","error",[
{key:"categoryid",value:channelCategory},
{key:"backup",value:"false"}
])
}else{
//default category was found
if (normalCategory.children.cache.size >= 49 && channelBackupCategory != ""){
//use backup category
const backupCategory = await opendiscord.client.fetchGuildCategoryChannel(guild,channelBackupCategory)
if (!backupCategory){
//default category was not found
opendiscord.log("Ticket Unclaiming Error: Unable to find category! #2","error",[
{key:"categoryid",value:channelBackupCategory},
{key:"backup",value:"true"}
])
}else{
//use backup category
channel.setParent(backupCategory,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = "backup"
ticket.get("opendiscord:category").value = backupCategory.id
}
}else{
//use default category
channel.setParent(normalCategory,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = "normal"
ticket.get("opendiscord:category").value = normalCategory.id
}
}
}catch(e){
opendiscord.log("Unable to move ticket to 'unclaimed category'!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}else{
channel.setParent(null,{lockPermissions:false})
ticket.get("opendiscord:category-mode").value = null
ticket.get("opendiscord:category").value = null
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("unclaim-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
const originalCategoryName = channel.parent?.name ?? "<unknown>"
const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket unclaiming!","error",[
await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
})
ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
ticket.get("opendiscord:category").value = categoryResult.newCategoryId
}catch(err){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-unclaim",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
opendiscord.log("Unable to move ticket to unclaimed category.","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
{key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build(origin,{guild,channel,user,ticket,reason})).message)
if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
messageType:"unclaim-message",
messageOrigin:"other",
messageAuthor:user.id,
messageReason:reason
},false)
}
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketUnclaimed").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.claiming.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.claiming.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"unclaim",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" unclaimed a ticket!","info",[
@@ -120,192 +87,8 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
}
export const registerVerifyBars = async () => {
//UNCLAIM TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unclaim-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:unclaim-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.unclaim
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:unclaim-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not claimed
if (!ticket.get("opendiscord:claimed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unclaim"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start unclaiming ticket
if (params.data == "reason"){
//unclaim with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unclaim-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//unclaim without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:unclaim-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:unclaim-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//UNCLAIM TICKET CLAIM MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unclaim-ticket-claim-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-claim-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:unclaim-ticket-claim-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.unclaim
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:unclaim-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not claimed
if (!ticket.get("opendiscord:claimed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unclaim"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start unclaiming ticket
if (params.data == "reason"){
//unclaim with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unclaim-ticket-reason").build("claim-message",{guild,channel,user,ticket}))
}else{
//unclaim without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:unclaim-ticket").run("claim-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unclaim-message").build("claim-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:unclaim-ticket-claim-message").failure.add([
new api.ODWorker("opendiscord:back-to-claim-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build("other",{guild,channel,user,ticket,reason}))
})
])
opendiscord.actions.get("opendiscord:unclaim-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
//set busy to false in case of crash or cancel
params.ticket.get("opendiscord:busy").value = false
})
}
+32 -215
View File
@@ -1,15 +1,16 @@
///////////////////////////////////////
//TICKET UNPINNING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:unpin-ticket"))
opendiscord.actions.get("opendiscord:unpin-ticket").workers.add([
new api.ODWorker("opendiscord:unpin-ticket",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:unpin-ticket",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to unpin ticket! Open Ticket doesn't support threads!")
@@ -21,58 +22,58 @@ export const registerActions = async () => {
ticket.get("opendiscord:pinned-on").value = null
ticket.get("opendiscord:busy").value = true
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("unpin-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket unpin","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
opendiscord.log("Unable to rename channel while unpinning ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket unpinning!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//update ticket message (no await)
openticketUtils.updateTicketMessage(guild,channel,user,ticket)
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build(source,{guild,channel,user,ticket,reason})).message)
if (params.sendMessage){
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build(origin,{guild,channel,user,ticket,reason})).message)
if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
messageType:"unpin-message",
messageOrigin:"other",
messageAuthor:user.id,
messageReason:reason
},false)
}
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketUnpinned").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){
if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.pinning.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
if (creator && generalConfig.data.logs.logMessages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" unpinned a ticket!","info",[
@@ -81,192 +82,8 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
}
export const registerVerifyBars = async () => {
//UNPIN TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unpin-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:unpin-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.unpin
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:unpin-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not pinned
if (!ticket.get("opendiscord:pinned").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start unpining ticket
if (params.data == "reason"){
//unpin with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unpin-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//unpin without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:unpin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:unpin-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//UNPIN TICKET PIN MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unpin-ticket-pin-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-pin-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:unpin-ticket-pin-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.unpin
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:unpin-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not pinned
if (!ticket.get("opendiscord:pinned").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start unpinning ticket
if (params.data == "reason"){
//unpin with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unpin-ticket-reason").build("pin-message",{guild,channel,user,ticket}))
}else{
//unpin without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:unpin-ticket").run("pin-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build("pin-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:unpin-ticket-pin-message").failure.add([
new api.ODWorker("opendiscord:back-to-pin-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build("other",{guild,channel,user,ticket,reason}))
})
])
opendiscord.actions.get("opendiscord:unpin-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
//set busy to false in case of crash or cancel
params.ticket.get("opendiscord:busy").value = false
})
}
+19 -14
View File
@@ -1,15 +1,15 @@
///////////////////////////////////////
//TICKET TOPIC SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:update-ticket-priority"))
opendiscord.actions.get("opendiscord:update-ticket-priority").workers.add([
new api.ODWorker("opendiscord:update-ticket-priority",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:update-ticket-priority",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,newPriority,reason} = params
if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set priority of ticket! Open Ticket doesn't support threads!")
@@ -20,32 +20,37 @@ export const registerActions = async () => {
ticket.get("opendiscord:busy").value = true
if (newPriority) ticket.get("opendiscord:priority").value = newPriority.priority
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = newPriority.channelEmoji ?? ""
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("priority-change",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channel.name)
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket priority update","error")
opendiscord.log("Failed to rename channel on priority change","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-priority",{guild,channel,user,originalName,newName})).message)
opendiscord.log("Unable to rename channel while updating ticket priority! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-priority",{guild,channel,user,originalName,newName})).message)
setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
}
}
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:priority-set").build(source,{guild,channel,user,ticket,priority:newPriority,reason})).message)
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:priority-set").build(origin,{guild,channel,user,ticket,priority:newPriority,reason})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketPriorityChanged").emit([ticket,user,channel,oldPriority,newPriority,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket,newPriority} = params
opendiscord.log(user.displayName+" changed the priority of a ticket!","info",[
@@ -54,7 +59,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"priority",value:newPriority.id.value},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])
+16 -16
View File
@@ -1,16 +1,16 @@
///////////////////////////////////////
//TICKET TOPIC SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import {opendiscord, api, utilities, openticketUtils} from "../index.js"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const lang = opendiscord.languages
export const registerActions = async () => {
export async function registerActions(){
opendiscord.actions.add(new api.ODAction("opendiscord:update-ticket-topic"))
opendiscord.actions.get("opendiscord:update-ticket-topic").workers.add([
new api.ODWorker("opendiscord:update-ticket-topic",2,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:update-ticket-topic",2,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket,newTopic} = params
if (channel.isThread() || !(channel instanceof discord.TextChannel)) throw new api.ODSystemError("Unable to set topic of ticket! Open Ticket doesn't support threads!")
@@ -29,28 +29,28 @@ export const registerActions = async () => {
//handle channel topic
const channelTopics: string[] = []
if (generalConfig.data.system.channelTopic.showOptionName) channelTopics.push(ticket.option.get("opendiscord:name").value)
if (generalConfig.data.system.channelTopic.showOptionDescription) channelTopics.push(ticket.option.get("opendiscord:description").value)
if (generalConfig.data.system.channelTopic.showOptionTopic) channelTopics.push(ticket.get("opendiscord:topic").value)
if (generalConfig.data.system.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).renderDisplayName())
if (generalConfig.data.system.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+(closed ? lang.getTranslation("params.uppercase.closed") : lang.getTranslation("params.uppercase.open")))
if (generalConfig.data.system.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+(claimedBy ? discord.userMention(claimedBy) : lang.getTranslation("params.uppercase.noone")))
if (generalConfig.data.system.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+(pinned ? lang.getTranslation("params.uppercase.yes") : lang.getTranslation("params.uppercase.no")))
if (generalConfig.data.system.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(creator))
if (generalConfig.data.system.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+ticket.get("opendiscord:participants").value.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
if (generalConfig.data.ticketSystem.channelTopic.showOptionName) channelTopics.push(ticket.option.get("opendiscord:name").value)
if (generalConfig.data.ticketSystem.channelTopic.showOptionDescription) channelTopics.push(ticket.option.get("opendiscord:description").value)
if (generalConfig.data.ticketSystem.channelTopic.showOptionTopic) channelTopics.push(ticket.get("opendiscord:topic").value)
if (generalConfig.data.ticketSystem.channelTopic.showPriority) channelTopics.push("**"+lang.getTranslation("params.uppercase.priority")+":** "+opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).renderDisplayName())
if (generalConfig.data.ticketSystem.channelTopic.showClosed) channelTopics.push("**"+lang.getTranslation("params.uppercase.status")+":** "+(closed ? lang.getTranslation("params.uppercase.closed") : lang.getTranslation("params.uppercase.open")))
if (generalConfig.data.ticketSystem.channelTopic.showClaimed) channelTopics.push("**"+lang.getTranslation("stats.properties.claimedBy")+":** "+(claimedBy ? discord.userMention(claimedBy) : lang.getTranslation("params.uppercase.noone")))
if (generalConfig.data.ticketSystem.channelTopic.showPinned) channelTopics.push("**"+lang.getTranslation("params.uppercase.pinned")+":** "+(pinned ? lang.getTranslation("params.uppercase.yes") : lang.getTranslation("params.uppercase.no")))
if (generalConfig.data.ticketSystem.channelTopic.showCreator) channelTopics.push("**"+lang.getTranslation("params.uppercase.creator")+":** "+discord.userMention(creator))
if (generalConfig.data.ticketSystem.channelTopic.showParticipants) channelTopics.push("**"+lang.getTranslation("params.uppercase.participants")+":** "+ticket.get("opendiscord:participants").value.map((p) => (p.type == "user") ? discord.userMention(p.id) : discord.roleMention(p.id)).join(", "))
//update channel
channel.setTopic(channelTopics.join(" • "),"Topic Changed")
//reply with new message
if (params.sendMessage && newTopic) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:topic-set").build(source,{guild,channel,user,ticket,topic:newTopic})).message)
if (params.sendMessage && newTopic) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:topic-set").build(origin,{guild,channel,user,ticket,topic:newTopic})).message)
ticket.get("opendiscord:busy").value = false
if (newTopic) await opendiscord.events.get("afterTicketTopicChanged").emit([ticket,user,channel,oldTopic,newTopic])
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
const {guild,channel,user,ticket} = params
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
const {guild,channel,user,ticket,newTopic} = params
if (newTopic) opendiscord.log(user.displayName+" changed the topic of a ticket!","info",[
@@ -59,7 +59,7 @@ export const registerActions = async () => {
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"topic",value:newTopic},
{key:"method",value:source}
{key:"method",value:origin}
])
})
])

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