Tinirau/open-ticket
3
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

(v4.2.0) Reworked ticket channel name logic

Browse Source
This commit is contained in:
DJj123dj
2026-05-15 22:01:19 +02:00
parent cf9ddf58d0
commit ca5faa3365
11 changed files with 143 additions and 82 deletions
Download Patch File Download Diff File Expand all files Collapse all files
src/actions/moveTicket.ts
+16 -16
View File
@@ -20,10 +20,6 @@ export async function registerActions(){
await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-moved",1,"increase")
await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-moved",user.id,1,"increase")
//get new channel properties
const channelPrefix = ticket.option.get("opendiscord:channel-prefix").value
const channelSuffix = ticket.get("opendiscord:channel-suffix").value
//calculate & update category
const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("move-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
@@ -109,18 +105,22 @@ export async function registerActions(){
ticket.get("opendiscord:participants").value = participants
ticket.get("opendiscord:participants").refreshDatabase()
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(channelPrefix+channelSuffix)
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket move","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-move",{guild,channel,user,originalName,newName:newName})).message)
//calculate channel name
const channelNameResult = await opendiscord.actions.get("opendiscord:calculate-ticket-name").run("move-ticket",{guild,user,option:ticket.option,channel,ticket,currentChannelName:channel.name})
if (channelNameResult && channelNameResult.shouldChangeName && typeof channelNameResult.newChannelName !== "undefined"){
const originalName = channel.name
const newName = channelNameResult.newChannelName
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket move","error")
})
}catch(err){
opendiscord.log("Unable to rename channel while moving ticket! Waiting until ratelimit expires...","warning",[
{key:"oldName",value:originalName},
{key:"newName",value:newName}
])
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-move",{guild,channel,user,originalName,newName})).message)
}
}
//update ticket message