@@ -7,7 +7,7 @@ make a ticket in our server to start!
|
||||
*if you translate, you will come in the credits*
|
||||
|
||||
# open-ticket
|
||||
[](https://discord.com/invite/26vT9wt3n3) [](https://github.com/DJj123dj/open-ticket/releases/tag/v2.3.0) [](#packages) [](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
|
||||
[](https://discord.com/invite/26vT9wt3n3) [](https://github.com/DJj123dj/open-ticket/releases/tag/v2.3.1) [](#packages) [](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
|
||||
|
||||
This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
|
||||
|
||||
@@ -62,7 +62,7 @@ if there are any errors, you can open an **issue on github** or **contact me in
|
||||
|
||||
### config
|
||||
Our config documentation is moved to another file:
|
||||
[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.3.0)
|
||||
[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.3.1)
|
||||
|
||||
### intents & permissions
|
||||
In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
|
||||
@@ -74,7 +74,7 @@ You can also configure your own permissions
|
||||
|
||||
## information
|
||||
|
||||
_v2.3.0 stable_
|
||||
_v2.3.1 stable_
|
||||
|
||||
changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
|
||||
|
||||
|
||||
+1
-1
@@ -79,7 +79,7 @@
|
||||
"name":"Choose Your Ticket",
|
||||
"description":"You can click one of the buttons below!\nYou can also customize all the embeds now!",
|
||||
"enableFooter":true,
|
||||
"footer":"Open Ticket v2.3.0 - I'm a footer!",
|
||||
"footer":"Open Ticket v2.3.1 - I'm a footer!",
|
||||
"enableThumbnail":false,
|
||||
"thumbnail":"https://www.example.com/catmemes/cat.png",
|
||||
"color":"#ffffff",
|
||||
|
||||
Regular → Executable
+16
-8
@@ -41,6 +41,7 @@ exports.closeTicket = async (interaction,prefix,mode) => {
|
||||
}
|
||||
|
||||
var enableTranscript = true
|
||||
var deleteRequired = false
|
||||
|
||||
if (mode == "delete"){
|
||||
const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
|
||||
@@ -48,8 +49,8 @@ exports.closeTicket = async (interaction,prefix,mode) => {
|
||||
interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
|
||||
return
|
||||
}
|
||||
|
||||
interaction.channel.delete()
|
||||
deleteRequired = true
|
||||
interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
|
||||
log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
|
||||
|
||||
if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
|
||||
@@ -84,17 +85,19 @@ exports.closeTicket = async (interaction,prefix,mode) => {
|
||||
}
|
||||
|
||||
var permissionArray = []
|
||||
const pfb = discord.PermissionFlagsBits
|
||||
|
||||
if (!isDatabaseError) permissionArray.push({
|
||||
id:getusernameStep1.id,
|
||||
id:getusernameStep1,
|
||||
type:"member",
|
||||
allow:["VIEW_CHANNEL"],
|
||||
deny:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES"]
|
||||
allow:[pfb.ViewChannel],
|
||||
deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
|
||||
})
|
||||
|
||||
permissionArray.push({
|
||||
id:interaction.guild.id,
|
||||
id:interaction.guild.roles.everyone,
|
||||
type:"role",
|
||||
deny:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
})
|
||||
|
||||
interaction.channel.permissionOverwrites.set(permissionArray)
|
||||
@@ -162,7 +165,8 @@ exports.closeTicket = async (interaction,prefix,mode) => {
|
||||
}
|
||||
|
||||
enableTranscript = false
|
||||
interaction.channel.delete()
|
||||
deleteRequired = true
|
||||
interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
|
||||
log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
|
||||
|
||||
if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
|
||||
@@ -222,6 +226,10 @@ exports.closeTicket = async (interaction,prefix,mode) => {
|
||||
})
|
||||
}
|
||||
}
|
||||
|
||||
if (deleteRequired){
|
||||
interaction.channel.delete()
|
||||
}
|
||||
}
|
||||
|
||||
exports.runThis = () => {
|
||||
|
||||
Regular → Executable
+39
-17
@@ -45,6 +45,7 @@ module.exports = () => {
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
if (getconfigoptions.getTicketValues("id").includes(customId)){
|
||||
|
||||
//ticketoptions from config
|
||||
@@ -68,7 +69,6 @@ module.exports = () => {
|
||||
catch{log("system","can't send DM to member, member doesn't allow dm's")}
|
||||
|
||||
|
||||
|
||||
//update storage
|
||||
storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
|
||||
var ticketNumber = interaction.member.user.username
|
||||
@@ -85,17 +85,19 @@ module.exports = () => {
|
||||
}
|
||||
|
||||
var permissionsArray = []
|
||||
const pfb = discord.PermissionFlagsBits
|
||||
const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
|
||||
|
||||
//set everyone allowed
|
||||
if (config.system['has@everyoneaccess']){
|
||||
var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
var everyoneDenyPerms = []
|
||||
}else{
|
||||
var everyoneAllowPerms = []
|
||||
var everyoneDenyPerms = ["VIEW_CHANNEL"]
|
||||
var everyoneDenyPerms = [pfb.ViewChannel]
|
||||
}
|
||||
permissionsArray.push({
|
||||
id:interaction.guild.id,
|
||||
id:interaction.guild.roles.everyone,
|
||||
type:"role",
|
||||
allow:everyoneAllowPerms,
|
||||
deny:everyoneDenyPerms
|
||||
@@ -103,18 +105,25 @@ module.exports = () => {
|
||||
|
||||
//add the user that created the ticket
|
||||
permissionsArray.push({
|
||||
id:interaction.member.id,
|
||||
id:interaction.member.user,
|
||||
type:"member",
|
||||
allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
})
|
||||
|
||||
//add main adminroles
|
||||
config.main_adminroles.forEach((role) => {
|
||||
config.main_adminroles.forEach((role,index) => {
|
||||
try {
|
||||
const adminrole = guild.roles.cache.find(r => r.id == role)
|
||||
if (!adminrole) return
|
||||
|
||||
permissionsArray.push({
|
||||
id:role,
|
||||
id:adminrole,
|
||||
type:"role",
|
||||
allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
})
|
||||
}catch{
|
||||
log("system","invalid role! At 'config.json => main_adminroles:"+index)
|
||||
}
|
||||
})
|
||||
|
||||
//add ticket adminroles
|
||||
@@ -122,29 +131,42 @@ module.exports = () => {
|
||||
* @type {String[]}
|
||||
*/
|
||||
const ticketadmin = currentTicketOptions.adminroles
|
||||
ticketadmin.forEach((role) => {
|
||||
ticketadmin.forEach((role,index) => {
|
||||
if (!config.main_adminroles.includes(role)){
|
||||
try {
|
||||
const adminrole = guild.roles.cache.find(r => r.id == role)
|
||||
if (!adminrole) return
|
||||
|
||||
permissionsArray.push({
|
||||
id:role,
|
||||
id:adminrole,
|
||||
type:"role",
|
||||
allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
})
|
||||
}catch{
|
||||
log("system","invalid role! At 'config.json => options/ticket/...:"+index)
|
||||
}
|
||||
}
|
||||
})
|
||||
|
||||
//add member role
|
||||
if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
|
||||
try {
|
||||
const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
|
||||
if (!userrole) return
|
||||
permissionsArray.push({
|
||||
id:config.system.member_role,
|
||||
id:userrole,
|
||||
type:"role",
|
||||
deny:["VIEW_CHANNEL"]
|
||||
deny:[pfb.ViewChannel]
|
||||
})
|
||||
}catch{
|
||||
log("system","invalid role! At 'config.json => system/member_role")
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
//create the channel
|
||||
interaction.guild.channels.create(ticketName,{
|
||||
type:"GUILD_TEXT",
|
||||
interaction.guild.channels.create({
|
||||
name:ticketName,
|
||||
type:discord.ChannelType.GuildText,
|
||||
parent:newTicketCategory,
|
||||
reason:"A new ticket is created",
|
||||
permissionOverwrites:permissionsArray
|
||||
|
||||
Regular → Executable
+10
-8
@@ -111,6 +111,8 @@ module.exports = () => {
|
||||
|
||||
})
|
||||
|
||||
const pfb = discord.PermissionFlagsBits
|
||||
|
||||
client.on("interactionCreate",(interaction) => {
|
||||
if (!interaction.isButton()) return
|
||||
if (interaction.customId != "reopenTicketTrue") return
|
||||
@@ -131,14 +133,14 @@ module.exports = () => {
|
||||
|
||||
//set everyone allowed
|
||||
if (config.system['has@everyoneaccess']){
|
||||
var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
var everyoneDenyPerms = []
|
||||
}else{
|
||||
var everyoneAllowPerms = []
|
||||
var everyoneDenyPerms = ["VIEW_CHANNEL"]
|
||||
var everyoneDenyPerms = [pfb.ViewChannel]
|
||||
}
|
||||
permissionsArray.push({
|
||||
id:interaction.guild.id,
|
||||
id:interaction.guild.roles.everyone,
|
||||
type:"role",
|
||||
allow:everyoneAllowPerms,
|
||||
deny:everyoneDenyPerms
|
||||
@@ -149,7 +151,7 @@ module.exports = () => {
|
||||
permissionsArray.push({
|
||||
id:p.id,
|
||||
type:"member",
|
||||
allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"],
|
||||
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
|
||||
deny:[]
|
||||
})
|
||||
}
|
||||
@@ -198,14 +200,14 @@ module.exports = () => {
|
||||
|
||||
//set everyone allowed
|
||||
if (config.system['has@everyoneaccess']){
|
||||
var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
|
||||
var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
|
||||
var everyoneDenyPerms = []
|
||||
}else{
|
||||
var everyoneAllowPerms = []
|
||||
var everyoneDenyPerms = ["VIEW_CHANNEL"]
|
||||
var everyoneDenyPerms = [pfb.ViewChannel]
|
||||
}
|
||||
permissionsArray.push({
|
||||
id:interaction.guild.id,
|
||||
id:interaction.guild.roles.everyone,
|
||||
type:"role",
|
||||
allow:everyoneAllowPerms,
|
||||
deny:everyoneDenyPerms
|
||||
@@ -216,7 +218,7 @@ module.exports = () => {
|
||||
permissionsArray.push({
|
||||
id:p.id,
|
||||
type:"member",
|
||||
allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"],
|
||||
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
|
||||
deny:[]
|
||||
})
|
||||
}
|
||||
|
||||
Regular → Executable
+2
-2
@@ -39,7 +39,7 @@ const getUserInfo = (channel) => {
|
||||
*
|
||||
* @param {discord.Message[]} messagecollection
|
||||
* @param {discord.Channel} channel
|
||||
* @returns new `discord.messageAttachment`
|
||||
* @returns new `discord.attachmentBuilder`
|
||||
*/
|
||||
|
||||
exports.createTranscript = async (messagecollection,channel) => {
|
||||
@@ -64,7 +64,7 @@ exports.createTranscript = async (messagecollection,channel) => {
|
||||
if (filearray.length < 2) filearray.push("transcript is empty")
|
||||
const filestring = filearray.join("\n")
|
||||
const filebuff = Buffer.from(filestring,"utf-8")
|
||||
return new discord.MessageAttachment(filebuff,"transcript_"+ticketuserdata.ticketname+".txt")
|
||||
return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
|
||||
}catch(err){
|
||||
console.log("[error] "+err)
|
||||
return false
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
"missingArgsTitle":"حجج باطلة",
|
||||
"missingArgsDescription":"حجة مفقودة",
|
||||
"noPermsTitle":"ليس لديك إذن",
|
||||
"noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن "ADMINISTRATOR" أو أن تكون في قائمة الأدوار المسموح بها!",
|
||||
"noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن 'ADMINISTRATOR' أو أن تكون في قائمة الأدوار المسموح بها!",
|
||||
"chooseFromListTitle":"بطاقة التعريف غير صالحة",
|
||||
"chooseFromListDescription":"اختر أحد المعرفات أدناه:",
|
||||
"boterror":"مشكلة في الروبوت",
|
||||
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"يمكنك العثور على النص في الملف النصي أعلاه!",
|
||||
"hereIsTheTranscript":"هذا هو النص:",
|
||||
|
||||
"chooseCategory":"اختر فئة:"
|
||||
"chooseCategory":"اختر فئة:",
|
||||
"gettingdeleted":"Ticket is getting deleted..."
|
||||
}
|
||||
}
|
||||
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"You can find the transcript in the text file above!",
|
||||
"hereIsTheTranscript":"Here is the transcript:",
|
||||
|
||||
"chooseCategory":"choose a category:"
|
||||
"chooseCategory":"choose a category:",
|
||||
"gettingdeleted":"Ticket is getting deleted..."
|
||||
}
|
||||
}
|
||||
+2
-1
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
|
||||
"hereIsTheTranscript":"Hier is het transcript:",
|
||||
|
||||
"chooseCategory":"kies een categorie:"
|
||||
"chooseCategory":"kies een categorie:",
|
||||
"gettingdeleted":"Ticket wordt verwijderd..."
|
||||
}
|
||||
}
|
||||
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"You can find the transcript in the text file above!",
|
||||
"hereIsTheTranscript":"Here is the transcript:",
|
||||
|
||||
"chooseCategory":"choose a category:"
|
||||
"chooseCategory":"choose a category:",
|
||||
"gettingdeleted":"Ticket is getting deleted..."
|
||||
}
|
||||
}
|
||||
@@ -68,6 +68,7 @@
|
||||
"newTranscriptDescription":"Vous pouvez trouver la transcription dans le fichier texte ci-dessus !",
|
||||
"hereIsTheTranscript":"Voici la transcription :",
|
||||
|
||||
"chooseCategory":"choisissez une catégorie:"
|
||||
"chooseCategory":"choisissez une catégorie:",
|
||||
"gettingdeleted":"Le ticket est en cours de suppression..."
|
||||
}
|
||||
}
|
||||
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
|
||||
"hereIsTheTranscript":"Hier ist das Transscript:",
|
||||
|
||||
"chooseCategory":"Wähle eine Kategorie:"
|
||||
"chooseCategory":"Wähle eine Kategorie:",
|
||||
"gettingdeleted":"Ticket wird gelöscht..."
|
||||
}
|
||||
}
|
||||
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
|
||||
"hereIsTheTranscript":"Aceasta este copia ticket-ului:",
|
||||
|
||||
"chooseCategory":"Alege o categorie:"
|
||||
"chooseCategory":"Alege o categorie:",
|
||||
"gettingdeleted":"Ticket-ul se sterge..."
|
||||
}
|
||||
}
|
||||
@@ -74,6 +74,7 @@
|
||||
"newTranscriptDescription":"¡Puedes encontrar el transcript en el archivo de texto que se muestra arriba!",
|
||||
"hereIsTheTranscript":"Aquí está el transcript:",
|
||||
|
||||
"chooseCategory":"elije una categoría:"
|
||||
"chooseCategory":"elije una categoría:",
|
||||
"gettingdeleted":"El ticket se está viendo eliminado..."
|
||||
}
|
||||
}
|
||||
+2
-2
@@ -1,11 +1,11 @@
|
||||
{
|
||||
"name": "open-ticket",
|
||||
"version": "2.3.0",
|
||||
"version": "2.3.1",
|
||||
"description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
|
||||
"main": "index.js",
|
||||
"scripts": {
|
||||
"start": "node index.js",
|
||||
"test": "echo \"Error: no test specified\" && exit 1",
|
||||
"test": "node index.js d",
|
||||
"slashEnable": "node index.js slash enable",
|
||||
"slashDisable": "node index.js slash disable",
|
||||
"cleardata": "node ./core/dynamicdatabase/cleardata.js"
|
||||
|
||||
Reference in New Issue
Block a user