Updated issue templates
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---
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---
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name: Bug Report
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name: Bug Report
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about: Report bugs to help us improve Open Ticket!
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about: Report bugs to help us improve Open Ticket!
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title: "[BUG] Your Bug"
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title: "Your Bug Name"
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labels: bug
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assignees: DJj123dj
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---
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---
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### Bug Description:
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### Bug Description:
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---
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name: Documentation
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about: Do you know anything to be improved in the Open Ticket documentation?
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title: "Documentation Improvement Name"
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labels: "Documentation"
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---
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### Related Docs/Systems:
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Choose related systems/docs for this improvement/change:
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- [ ] Guides
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- [ ] Developer Guides
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- [ ] API Reference
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- [ ] Blog
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- [ ] System (Docusaurus & Javascript)
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- [ ] Assets (images)
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- [ ] Other
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### Improvement Description:
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A clear and concise description of the improvement.
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> Please explain it as detailed as possible!
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### Screenshots:
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If applicable, add screenshots to help explain your request.
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### Additional Notes:
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Add any other context about the request here.
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---
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name: Feature Request
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about: Do you have a great idea for Open Ticket? Let us know using this issue!
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title: "Your Feature Name"
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labels: "Concept"
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---
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### Feature Description:
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A clear and concise description of what the feature is.
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### Affected Systems
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Systems which are affected, improved or modified:
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- (example) Slash command registration...
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- (example) API embed builders...
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- Scroll down to '....'
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- See error
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> Leave empty when you don't know which parts this feature affects!
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### Advantages & Use Cases:
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What advantages & use cases do you think this feature would result in?
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### Screenshots:
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If applicable, add screenshots to help explain your feature request.
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### Additional Notes:
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Add any other context about the request here.
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---
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name: HTML Transcripts
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about: Found a bug related to the HTML Transcripts? Or do you have a feature request?
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title: "Your Bug/Improvement Name"
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labels: "HTML Transcripts"
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---
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### Feature/Bug Description:
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A clear and concise description of what the feature/bug report is.
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### Screenshots:
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If applicable, add screenshots to help explain your feature request or bug report.
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### Files:
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Please include the `otdebug.txt` file in your report! With this file, we can take a deep-dive in to the error that happend.
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> #### Include this file for bug reports!
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> This file doesn't contain any credentials or sensitive information!
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### Additional Notes:
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Add any other context about the problem here.
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---
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name: New Language
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about: Do you want to add a new language to Open Ticket?
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title: "Language Name"
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labels: "New Translation"
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---
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### Language Name
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The name of the new language.
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### Language Description/Details:
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A clear and concise description of the translation/language.
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### Checklist
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Before the language is fully implemented, the following checklist must be met:
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- [ ] **📌 Created a language file in the `./languages/` directory.**
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- [ ] **📌 The translation file uses the `<lowercase-language-name>.json` format.**
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- [ ] **📌 The `"_TRANSLATION"` metadata in the language file is correctly configured.**
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- [ ] The `"otversion"` is correct.
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- [ ] The `"translators"` list is up to date has the discord/github usernames from all translators.
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- [ ] The `"lastedited"` variable is the last edited date in the following format: `DD/MM/YYYY`.
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- [ ] The `"language"` variable is the name of the language in English.
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- [ ] `"automated"` is enabled when `Google Translate`, `DeepL`, `ChatGPT` or any other kind of translation tools were used.
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- [ ] **📌 The language has been added to the `README.md` list.**
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- [ ] **📌 The language counters have been updated in the `README.md`.**
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- [ ] **📌 The language has been added to the list in the `ODLanguageManagerIds_Default` interface in (`./src/core/api/defaults/language.ts`).**
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- [ ] **📌 The language has been added to the list in `./src/data/languageLoader.ts`.**
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### Additional Notes:
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Add any other context about the problem here.
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---
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name: Plugin Request
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about: Do you have an idea for an Open Ticket plugin?
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title: "Your Plugin Name"
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labels: "Plugin"
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---
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### Plugin Description:
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A clear and concise description of what the plugin is & does.
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> Please explain the plugin as detailed as possible!
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### Advantages & Use Cases:
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What advantages & use cases do you think this plugin would result in?
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### Screenshots:
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If applicable, add screenshots to help explain your plugin request.
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### Additional Notes:
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Add any other context about the request here.
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---
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name: Question
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about: Do you have a question about Open Ticket?
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title: "My Question"
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labels: "Question"
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---
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### Question:
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A clear and concise description of the question.
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> Please explain the question as detailed as possible!
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### Screenshots:
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If applicable, add screenshots to help explain your plugin request.
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### Checklist:
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Before creating this question, the following checklist must be met:
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- [ ] **📌 I've read the docs (https://otdocs.dj-dj.be) and I didn't found the solution.**
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- [ ] **📌 I've asked other people & they didn't know the solution.**
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- [ ] **📌 The question is not related to the following subjects: (If so, ask it in our discord server: https://discord.dj-dj.be)**
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- Configuring the bot
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- Hosting the bot (24/7)
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- Updating the bot
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- [ ] **📌 I know that this issue is publicly visible for everyone and I haven't shared any private info.**
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### Additional Notes:
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Add any other context about the request here.
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---
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name: Updated Language
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about: Do you want to update/improve an existing language in Open Ticket?
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title: "Language Name"
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labels: "Updated Translation"
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---
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### Language Name
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The name of the existing language.
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### Language Description/Details:
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A clear and concise description of the translation/language changes.
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### Checklist
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Before the language is updated, the following checklist must be met:
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- [ ] **📌 The `"_TRANSLATION"` metadata in the language file is correctly configured.**
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- [ ] The `"otversion"` is correct.
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- [ ] The `"translators"` list is up to date has the discord/github usernames from all translators.
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- [ ] The `"lastedited"` variable is the last edited date in the following format: `DD/MM/YYYY`.
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- [ ] The `"language"` variable is the name of the language in English.
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- [ ] `"automated"` is enabled when `Google Translate`, `DeepL`, `ChatGPT` or any other kind of translation tools were used.
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### Additional Notes:
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Add any other context about the problem here.
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