Open Ticket v4.2: Config Update (JSONC)
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DJj123dj
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/*
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* Hi there! Thank you for installing Open Ticket.
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* ----------------------------------------------
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* If you need any assistance with configuring the bot,
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* feel free to use the documentation or join our Discord server:
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* https://otdocs.dj-dj.be
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* https://discord.dj-dj.be
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* ----------------------------------------------
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* SETUP:
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* 1. Install the required dependencies using the command: "npm install"
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* 2. Configure the bot in one of the following ways:
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* a. (easy) Using the Quick Setup CLI Tool
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* b. (difficult) Using the JSON files in `./config/`
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*
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* Start the Quick Setup CLI Tool using the command: "npm run setup"
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* After configuration, start the bot using the command: "npm start"
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*
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* Good luck! DJj123dj & contributors
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*/
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{
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"_CONFIG_VERSION":"open-ticket-v4.2.0",
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/* Load the bot token from .env or the "token" field below. Leave "token" empty if using "tokenFromENV". */
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"token":"INSERT_BOT_TOKEN",
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"tokenFromENV":false,
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"mainColor":"#f8ba00", //Hex color used in most embeds
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"language":"english", //Visit README.md for list
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"prefix":"!ticket ", //Prefix used in text commands
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"serverId":"DISCORD_SERVER_ID",
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"globalAdmins":["DISCORD_ROLE_ID"], //Have access to all commands
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/* Enable/disable text or slash commands. */
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"slashCommands":true,
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"textCommands":true,
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/* Configure the status of the bot. */
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"status":{
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"enabled":true,
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"type":"listening", //Choices: listening, watching, playing, custom
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"mode":"online", //Choices: online, invisible, idle, dnd
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"text":"/help",
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"state":"" //Additional text (Leave empty to disable)
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},
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/* Send ticket logs to a channel or in DM of the ticket creator. */
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"logs":{
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"enabled":false,
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"channel":"DISCORD_CHANNEL_ID",
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"logMessages":{
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"creation":{"dm":false,"logs":true},
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"closing":{"dm":false,"logs":true},
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"deleting":{"dm":false,"logs":true},
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"reopening":{"dm":false,"logs":true},
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"claiming":{"dm":false,"logs":true},
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"pinning":{"dm":false,"logs":true},
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"adding":{"dm":false,"logs":true},
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"removing":{"dm":false,"logs":true},
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"renaming":{"dm":false,"logs":true},
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"moving":{"dm":false,"logs":true},
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"blacklisting":{"dm":false,"logs":true},
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"transferring":{"dm":false,"logs":true},
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"topicChange":{"dm":false,"logs":true},
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"priorityChange":{"dm":false,"logs":true},
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"reactionRole":{"dm":false,"logs":true}
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}
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},
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/* A large collection of settings for the ticket system. */
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"ticketSystem":{
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"preferSlashOverText":true, //Show slashcmds in help menu's
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"sendErrorOnUnknownCommand":true, //Send error when command not found
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"questionFieldsInCodeBlock":true, //Put question answers in code blocks
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"displayFieldsWithQuestions":false, //Display embed fields together with question answers
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"showGlobalAdminsInPanelRoles":false, //Include "globalAdmins" in panel admin lists
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"disableVerifyBars":false, //Disable the (❌/✅) buttons
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"useRedErrorEmbeds":true, //Make errors embeds always red
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"alwaysShowReason":false, //Show reason even if none is provided
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"emojiStyle":"before", //The style of emoji's in embeds. Choices: before, after, double, disabled
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"pinEmoji":"📌", //Channel emoji of pinned tickets (Leave empty to disable)
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"closeEmoji":"🔒", //Channel emoji of closed tickets (Leave empty to disable)
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"replyOnTicketCreation":true, //Reply with a msg when a ticket is created
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"replyOnReactionRole":true, //Reply with a msg when a reaction role is used
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"askPriorityOnTicketCreation":true, //Show a dropdown to select priority
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"removeParticipantsOnClose":false, //Remove non-admins when ticket is closed
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"disableAutocloseAfterReopen":true, //Disable autoclose after ticket got reopened
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"autodeleteRequiresClosedTicket":true, //A ticket must be closed before autodelete works
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"adminOnlyDeleteWithoutTranscript":true, //Only allow "globalAdmins" to delete a ticket without transcript
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"allowCloseBeforeMessage":false, //Allow closing before a message is sent
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"allowCloseBeforeAdminMessage":true, //Allow closing before an admin has sent a message
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"useTranslatedConfigChecker":true, //Translate config errors in the console
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"pinFirstTicketMessage":true, //Pin the ticket message to the channel
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/* Enable/disable certain buttons & features of the bot. */
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"enableTicketClaimButtons":true,
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"enableTicketCloseButtons":true,
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"enableTicketPinButtons":true,
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"enableTicketDeleteButtons":true,
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"enableTicketActionWithReason":true,
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"enableDeleteWithoutTranscript":true, //Allow deleting tickets without transcript
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"enableCreateTicketForOtherUser":true, //Allow creating tickets for other users
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/* Set the maximum amount of simultaneous tickets. */
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"limits":{
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"enabled":true,
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"globalMaximum":50,
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"userMaximum":3
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},
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/* Choose which data is shown in the channel topic. */
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"channelTopic":{
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"showOptionName":true,
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"showOptionDescription":false,
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"showOptionTopic":true,
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"showPriority":false,
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"showClosed":true,
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"showClaimed":false,
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"showPinned":false,
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"showCreator":false,
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"showParticipants":false
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},
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/* Move closed tickets to a separate category. */
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"closedCategory":{
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"enabled":false,
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"categoryId":"DISCORD_CATEGORY_ID"
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},
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/* Create tickets in a backup category when the original category exceeds 50 channels. */
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"backupCategory":{
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"enabled":false,
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"categoryId":"DISCORD_CATEGORY_ID"
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},
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/* Move claimed tickets to a matching category of the user that claimed the ticket. Set to empty list [] to disable. */
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"claimedCategories":[
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{"user":"DISCORD_USER_ID","category":"DISCORD_CATEGORY_ID"}
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]
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},
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/*
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* Set permissions for each individual command, button or action.
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* CHOICES:
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* >> "none" -> Command disabled
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* >> "everyone" -> Allowed for everyone
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* >> "admin" -> Global & ticket admins only
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* >> "DISCORD_ROLE_ID" -> Custom role only
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*/
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"permissions":{
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"help":"everyone",
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"panel":"admin",
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"ticket":"none",
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"close":"everyone",
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"delete":"admin",
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"reopen":"everyone",
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"claim":"admin",
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"unclaim":"admin",
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"pin":"admin",
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"unpin":"admin",
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"move":"admin",
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"rename":"admin",
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"add":"admin",
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"remove":"admin",
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"blacklist":"admin",
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"stats":"everyone",
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"clear":"admin",
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"autoclose":"admin",
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"autodelete":"admin",
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"transfer":"admin",
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"topic":"admin",
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"priority":"admin",
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"transcripts":"admin"
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}
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}
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