3.0 public beta 4

README.md

@@ -27,6 +27,7 @@ This is an open-source discord ticket bot, you can configure it and it comes wit
 - josuens14
 - M4
 - David.
+- Maurizio
 
 ## features
 - discord interaction buttons

commands/claim.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = claimingUser
+            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

commands/help.js

@@ -11,13 +11,15 @@ const DISABLE = require("../core/api/api.json").disable
 module.exports = () => {
     bot.errorLog.log("debug","COMMANDS: loaded help.js")
 
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
     const helpEmbed = new discord.EmbedBuilder()
         .setColor(config.main_color)
         .setTitle("❔ "+l.helpMenu.title)
 
-    const prefix = config.prefix
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
 
     if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 

commands/unclaim.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = msg.author
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+        const user = interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

config.json

@@ -24,7 +24,9 @@
 
         "enable_transcript":false,
         "enable_DM_transcript":false,
-        "transcript_channel":"channel id"
+        "transcript_channel":"channel id",
+
+        "showSlashcmdsInHelp":false
     },
 
     "options":[
@@ -44,8 +46,15 @@
             "enableDmOnOpen":true,
             "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
 
-            "enableThumbnail":false,
+            "thumbnail":{
-            "thumbnailUrl":"https://www.example.com/catmemes/cat.png"
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            }
             
         },
         {

core/api/api.json

@@ -1,6 +1,7 @@
 {
     "version":"1.0.0",
     "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
 
     "info":"If you turn these switches to true, then the feature will be turned OFF!",
     "info2":"You can use this to disable some features you don't want!",
@@ -26,7 +27,9 @@
                 "new":false,
                 "add":false,
                 "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false
             },
             "slash":{
                 "help":false,
@@ -37,12 +40,18 @@
                 "new":false,
                 "add":false,
                 "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false
             }
         },
         "checkerjs":{
             "token":false,
             "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
         }
     }
 }

core/api/modules/base.js

@@ -1,28 +1,8 @@
-const discord = require('discord.js')
-const bot = require("../../../index")
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
 /** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file, read the api documentation first!
+ * Don't change anything in this file before reading the documentation!
- * look into "api docs.md" for the docs!
+ * visit the api documentation at https://docs.openticket.dj-dj.be
  */
 
-//used when creating plugins!
-exports.enableApiLogs = false
 
-
-//DOESN'T WORK YET
-//this is used when embedding open ticket into another bot
 exports.embeddedMode = false
 exports.clientLocation = require("../../../index").client
-
-/** !! WARNING !!
- * Only edit or extend the code when you know what you are doing!
- * If open ticket crashes while you change the code, then we can't help you!
- * 
- * DO IT ON YOUR OWN RISK!
- */

core/checker.js

@@ -217,6 +217,17 @@ exports.checker = async () => {
             //ticketmessage
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
+            //thumbnail
+            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+
+            //closedCategory
+            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+            if (option.closedCategory.enable){
+                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            }
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")
@@ -339,7 +350,7 @@ exports.checker = async () => {
     //languagefile
     checkType(config.languagefile,"string","languagefile")
     const lf = config.languagefile
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
@@ -382,6 +393,7 @@ exports.checker = async () => {
         if (config.system.enable_transcript){
             checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
         }
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
 
     //options
 

core/errorLogSystem.js

@@ -125,7 +125,7 @@ exports.log = async (type,message,params) => {
     }else if (ptype == "system"){
         console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
     }else if (ptype == "api"){
-        if (require("./api/modules/base").enableApiLogs == true){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
             console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
         }
         ptype = "api v"+require("./api/api.json").version

core/interactionHandlers/embeds/commands.js

@@ -90,6 +90,31 @@ exports.renameEmbed = (renamer,newname) => {
         .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
 }
 
+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+}
+
 /**
  * 
  * @param {Boolean} done 

core/languageManager.js

@@ -15,6 +15,7 @@ else if (config.languagefile.startsWith("romanian")) localLanguage = require("..
 else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
 else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
 else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
+else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
 
 
 const errorLog = async () => {

core/slashSystem/slashEnable.js

@@ -32,10 +32,10 @@ module.exports = async () => {
     //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 10")+" commands ready! (this can take up to 40 seconds)")
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 10){
+        if (readystats >= 12){
             console.log(chalk.green("\nready!"))
-            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
+            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
             process.exit(1)
         }
     },100)
@@ -202,4 +202,33 @@ module.exports = async () => {
         readystats++
     })
 
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
 }

core/ticketActions/ticketCloser.js

@@ -154,6 +154,16 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
             if (!ticketData) return
 
+            if (ticketData.closedCategory.enable){
+                /**@type {discord.CategoryChannel} */
+                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+                try {
+                    channel.setParent(category)
+                }catch{
+                    bot.errorLog.log("system","failed to move channel to new category!")
+                }
+            }
+
             /**
              * @type {String[]}
              */

core/ticketActions/ticketOpener.js

@@ -185,7 +185,7 @@ module.exports = () => {
                         ticketEmbed.setDescription(hiddendata)
                     }
 
-                    if (currentTicketOptions.enableThumbnail) ticketEmbed.setThumbnail(currentTicketOptions.thumbnailUrl)
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
                 
                     ticketChannel.send({
                         content:"<@"+interaction.member.id+"> @here",

core/utils/configParser.js

@@ -6,7 +6,7 @@ const l = bot.language
 //==================
 
 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, enableThumbnail:Boolean, thumbnailUrl:String}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
 
 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -19,7 +19,7 @@ const l = bot.language
 /**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean}} OTConfigMessage*/
 
 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"enableThumbnail"|"thumbnailUrl"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
 
@@ -169,7 +169,7 @@ this.messageType = {}
 
 
 //OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, enableThumbnail:Boolean, thumbnailUrl:String,url:String}} OTAllOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
 
 /**
  * 

index.js

@@ -12,17 +12,24 @@
 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const client = new discord.Client({
+const APIBase = require("./core/api/modules/base")
-    intents:[
+if (APIBase.embeddedMode){
-        GatewayIntentBits.DirectMessages,
+    var tempClient = APIBase.clientLocation
-        GatewayIntentBits.GuildInvites,
+}else{
-        GatewayIntentBits.GuildMembers,
+    var tempClient = new discord.Client({
-        GatewayIntentBits.GuildMessages,
+        intents:[
-        GatewayIntentBits.Guilds,
+            GatewayIntentBits.DirectMessages,
-        GatewayIntentBits.MessageContent
+            GatewayIntentBits.GuildInvites,
-    ],
+            GatewayIntentBits.GuildMembers,
-    partials:[Partials.Channel,Partials.Message]
+            GatewayIntentBits.GuildMessages,
-})
+            GatewayIntentBits.Guilds,
+            GatewayIntentBits.MessageContent
+        ],
+        partials:[Partials.Channel,Partials.Message]
+    })
+}
+/**@type {discord.Client} */
+const client = tempClient
 exports.client = client
 client.setMaxListeners(50)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
@@ -183,6 +190,8 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/add")()
     require("./commands/remove")()
     require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
 
     this.errorLog.log("debug","LOADING CORE")
     //core
@@ -198,14 +207,19 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
 
 this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
 
 const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
 }
 const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
 }
 this.errorLog.log("debug","OT error system loaded successfully")
 
@@ -225,5 +239,5 @@ process.on("uncaughtException",async (error,origin) => {
     APIEvents.onError(error.name+": "+error.message,new Date())
 })
 
-client.login(config.auth_token)
+if (!APIBase.embeddedMode) client.login(config.auth_token)
 this.errorLog.log("debug","login with token")

language/arabic.json

@@ -25,6 +25,8 @@
     "closeTitle": "تم أغلاق التكت!",
     "deleteTitle": " جاري حذف التكت...",
     "reopenTitle": "إعادة فتح التكت!",
+    "claimTitle":"This ticket is now claimed to {0}",
+    "unclaimTitle":"This ticket isn't claimed anymore!",
 
     "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
     "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"

language/custom.json

@@ -25,6 +25,8 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"

language/czech.json

@@ -25,6 +25,8 @@
         "closeTitle":"Zavři tento ticket!",
         "deleteTitle":"Smaž tento ticket!",
         "reopenTitle":"Znovu otevři ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"

language/dutch.json

@@ -25,6 +25,8 @@
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
         "reopenTitle":"Ticket heropend!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"

language/english.json

@@ -25,6 +25,8 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"

language/french.json

@@ -25,6 +25,8 @@
         "closeTitle":"Fermé ce ticket!",
         "deleteTitle":"Suppression de ce ticket...",
         "reopenTitle":"A rouvert ce ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"

language/german.json

@@ -25,6 +25,8 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"

language/italian.json

@@ -0,0 +1,77 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomento mancante",
+        "noPermsTitle":"Permessi mancanti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "anotherOption":"Questa opzione non è di un ticket!",
+        "maxAmountTitle":"Massimo numero raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunto {0} al ticket!",
+        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+        "renameTitle":"Cambia il nome in {0}!",
+        "closeTitle":"Chiudo questo ticket!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-Aperto questo ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+
+        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un membro al ticket.",
+        "removeCmd":"Rimuovi un membro dal ticket.",
+        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+    },
+    "buttons":{
+        "close":"Chiudi il ticket",
+        "delete":"Elimina il ticket",
+        "reopen":"Riapri il ticket",
+        "sendTranscript":"Trascrizione"
+    },
+    "messages":{
+        "reopenTitle":"Riaperto questo ticket!",
+        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "closedTitle":"Chiudo questo ticket!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "reopenTicketDmTitle":"Ticket riaperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+        "newTranscriptTitle":"Un nuova trascrizione è qui!",
+        "hereIsTheTranscript":"Qui è la trascrizione:",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo"
+    }
+}

language/portuguese.json

@@ -25,6 +25,8 @@
         "closeTitle":"Fechado este ticket!",
         "deleteTitle":"Excluindo este ticket...",
         "reopenTitle":"Reabriu este ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"

language/romanian.json

@@ -25,6 +25,8 @@
         "closeTitle":"Ticket inchis!",
         "deleteTitle":"Se sterge ticket-ul...",
         "reopenTitle":"Ticket Re-deschis!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"

language/spanish.json

@@ -25,6 +25,8 @@
         "closeTitle":"Cerró este ticket!",
         "deleteTitle":"Eliminando este ticket...",
         "reopenTitle":"Re-abrió este boleto!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"La inserción está en el mensaje a continuación!",
         "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"