Tinirau/open-ticket
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(v4.1) Added +/-10 Minor Features & Improvements

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DJj123dj
2025-11-04 19:39:52 +01:00
parent c7b44232c4
commit e55438cc67
14 changed files with 223 additions and 55 deletions
Download Patch File Download Diff File Expand all files Collapse all files
src/actions/closeTicket.ts
+24
View File
@@ -222,6 +222,18 @@ export const registerVerifyBars = async () => {
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a user.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
}
//start closing ticket
if (params.data == "reason"){
@@ -309,6 +321,18 @@ export const registerVerifyBars = async () => {
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a user.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
}
//start closing ticket
if (params.data == "reason"){
src/actions/createTicket.ts
+3
View File
@@ -209,6 +209,9 @@ export const registerActions = async () => {
const msg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build(source,{guild,channel,user,ticket})).message)
ticket.get("opendiscord:ticket-message").value = msg.id
//pin ticket message (if required)
if (generalConfig.data.system.pinFirstTicketMessage && msg.pinnable) await msg.pin("Ticket Message")
//manage stats
await opendiscord.stats.get("opendiscord:ticket").setStat("opendiscord:messages-sent",ticket.id.value,1,"increase")
src/actions/deleteTicket.ts
+80
View File
@@ -121,6 +121,14 @@ export const registerVerifyBars = async () => {
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.delete
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
@@ -167,6 +175,18 @@ export const registerVerifyBars = async () => {
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a user.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
@@ -206,6 +226,14 @@ export const registerVerifyBars = async () => {
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.delete
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
@@ -252,6 +280,18 @@ export const registerVerifyBars = async () => {
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a user.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
@@ -295,6 +335,14 @@ export const registerVerifyBars = async () => {
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.delete
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
@@ -341,6 +389,18 @@ export const registerVerifyBars = async () => {
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a user.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){
@@ -384,6 +444,14 @@ export const registerVerifyBars = async () => {
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.delete
//don't allow deleteWithoutTranscript to non-global-admins when enabled
if (params.data == "no-transcript" && generalConfig.data.system.adminOnlyDeleteWithoutTranscript){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild,{allowChannelRoleScope:false,allowChannelUserScope:false,allowGlobalRoleScope:true,allowGlobalUserScope:true}))){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}
}
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
@@ -430,6 +498,18 @@ export const registerVerifyBars = async () => {
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a user.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.",customTitle:opendiscord.languages.getTranslation("errors.titles.noPermissions")})) //TODO TRANSLATION!!!
return cancel()
}
}
//start deleting ticket
if (params.data == "reason"){