diff --git a/core/api/api.js b/core/api/api.js
new file mode 100644
index 0000000..54a7acc
--- /dev/null
+++ b/core/api/api.js
@@ -0,0 +1,13 @@
+//base
+const bot = require("../../index")
+
+exports.client = bot.client
+exports.config = bot.config
+exports.utils = {
+    log:bot.errorLog.log(),
+    storage:bot.storage
+}
+
+//events
+const events = require("./modules/events").events
+exports.events = events
\ No newline at end of file
diff --git a/core/api/modules/custom.js b/core/api/modules/custom.js
deleted file mode 100644
index 1ef099d..0000000
--- a/core/api/modules/custom.js
+++ /dev/null
@@ -1,9 +0,0 @@
-const discord = require("discord.js")
-const client = require("../../../index").client
-
-module.exports = () => {
-    //this code will run when the bot starts!
-    
-
-
-}
\ No newline at end of file
diff --git a/core/api/modules/events.js b/core/api/modules/events.js
index 14601f2..d56d181 100644
--- a/core/api/modules/events.js
+++ b/core/api/modules/events.js
@@ -6,6 +6,12 @@ const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
 
+
+//EVENT API:
+const ticketOpenListeners = []
+const ticketCloseListeners = []
+const ticketDeleteListeners = []
+
 /**
  * 
  * @param {discord.User} user 
@@ -18,7 +24,11 @@ exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
     //system
     bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
 
-    //custom code
+    ticketOpenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
 
 }
 
@@ -34,7 +44,11 @@ exports.onTicketClose = (user,channel,guild,date,ticketdata) => {
     //system
     bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
 
-    //custom code
+    ticketCloseListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
 
 }
 
@@ -50,6 +64,44 @@ exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
     //system
     bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
 
-    //custom code
+    ticketDeleteListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
 
+}
+
+//EVENT CALLBACKS:
+
+/**
+ * @callback TicketActionEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+
+//EVENT EXPORT:
+
+/**@param {TicketActionEvent} callback */
+const onTicketOpen = (callback) => {
+    ticketOpenListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketClose = (callback) => {
+    ticketCloseListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketDelete = (callback) => {
+    ticketDeleteListeners.push(callback)
+}
+
+exports.events = {
+    onTicketOpen:onTicketOpen,
+    onTicketClose:onTicketClose,
+    onTicketDelete:onTicketDelete
 }
\ No newline at end of file
diff --git a/core/api/pluginlauncher.js b/core/api/pluginlauncher.js
new file mode 100644
index 0000000..3c5a34d
--- /dev/null
+++ b/core/api/pluginlauncher.js
@@ -0,0 +1,26 @@
+const fs = require("fs")
+const bot = require("../../index")
+const log = bot.errorLog.log
+
+module.exports = () => {
+    const files = fs.readdirSync("./plugins")
+
+    var totalcount = 0
+    var successcount = 0
+    var failcount = 0
+    files.forEach((file) => {
+        if (file.endsWith(".plugin.js")){
+            try {
+                require("../../plugins/"+file)()
+
+                successcount++
+                totalcount++
+            }catch{
+                failcount++
+                totalcount++
+            }
+        }
+    })
+
+    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+}
\ No newline at end of file
diff --git a/core/closebuttons.js b/core/closebuttons.js
index 255a4f8..03e1d7c 100644
--- a/core/closebuttons.js
+++ b/core/closebuttons.js
@@ -167,7 +167,7 @@ module.exports = () => {
             }
         })
 
-        await require("./ticketCloser").closeTicket(interaction,prefix,"close")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
         closeTicketButtonChecker = false
     })
 
@@ -218,7 +218,7 @@ module.exports = () => {
             }
         })
 
-        await require("./ticketCloser").closeTicket(interaction,prefix,"close")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
         closeTicket1ButtonChecker = false
     })
 
@@ -270,7 +270,7 @@ module.exports = () => {
             }
         })
 
-        await require("./ticketCloser").closeTicket(interaction,prefix,"delete")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete")
         deleteTicketButtonChecker = false
     })
 
@@ -325,7 +325,7 @@ module.exports = () => {
             }
         })
 
-        await require("./ticketCloser").closeTicket(interaction,prefix,"deletenotranscript")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript")
         deleteTicket1ButtonChecker = false
     })
 }
\ No newline at end of file
diff --git a/core/errorLogSystem.js b/core/errorLogSystem.js
index 7a11162..169f8b7 100644
--- a/core/errorLogSystem.js
+++ b/core/errorLogSystem.js
@@ -92,8 +92,8 @@ const normalLog = (debugString) => {
  * @param {String} message 
  * @param {[{key:String,value:String}]} params
  */
-exports.log = async (ptype,message,params) => {
-    var type = ptype
+exports.log = async (type,message,params) => {
+    var ptype = type
     const chalk = await loadChalk()
     var paramstring = ""
     if (params){
@@ -105,20 +105,20 @@ exports.log = async (ptype,message,params) => {
     }
     const parameters = params ? "("+paramstring+")" : " "
     
-    if (type == "command"){
+    if (ptype == "command"){
         console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "info"){
+    }else if (ptype == "info"){
         console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "system"){
+    }else if (ptype == "system"){
         console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "api"){
+    }else if (ptype == "api"){
         if (require("./api/modules/base").enableApiLogs == true){
             console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
         }
-        type = "api v"+require("./api/api.json").version
+        ptype = "api v"+require("./api/api.json").version
     }
 
     const cd = new Date()
     const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+type+"] "+message+" "+parameters)
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+ptype+"] "+message+" "+parameters)
 }
\ No newline at end of file
diff --git a/core/ticketCloser.js b/core/ticketCloser.js
index 16b7f29..9197806 100755
--- a/core/ticketCloser.js
+++ b/core/ticketCloser.js
@@ -5,37 +5,63 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
+const permsChecker = require("./utils/permisssionChecker")
+
+exports.runThis = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "sendTranscript") return
+
+        interaction.deferUpdate()
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
+    })
+}
 
 /**
  * 
- * @param {discord.Interaction} interaction
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
  * @param {String} prefix
  * @param {"delete"|"close"|"deletenotranscript"} mode
  */
-exports.closeTicket = async (interaction,prefix,mode) => {
+exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
+    const guild = channel.guild
+    const user = member.user
     const chalk = await (await import("chalk")).default
-    const channelmessages = await interaction.channel.messages.fetch()
-    const channel = interaction.channel
+    const channelmessages = await channel.messages.fetch()
 
-    channelmessages.sweep((msgSweep) => {
-        return msgSweep.author.id == client.user.id
-    })
+    //start code
 
-    /**
-     * @type {String} ticketuserarray
-     */
-    const ticketuserarray = interaction.channel.name
-    const ticketusername = ticketuserarray.split(prefix)[1]
+    //remove ot bot from transcript
+    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
 
-    var getuserID = storage.get("userTicketStorage",interaction.channel.id)
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userTicketStorage",channel.id)
     try {
-        var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
         var isDatabaseError = false
-    }catch{
-        var isDatabaseError = true
-    }
+    }catch{var isDatabaseError = true}
 
-    if (!getusernameStep1){
+    if (!ticketOpener){
         console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
         var isDatabaseError = true
     }
@@ -44,22 +70,22 @@ exports.closeTicket = async (interaction,prefix,mode) => {
     var deleteRequired = false
 
     if (mode == "delete"){
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
+        //delete
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+        }
+
+        //start delete proccess
         deleteRequired = true
-        await interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+        await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
 
-        //getID & send DM
-        await interaction.channel.messages.fetchPinned().then(msglist => {
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
@@ -67,7 +93,7 @@ exports.closeTicket = async (interaction,prefix,mode) => {
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
             const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
 
-            require("./api/modules/events").onTicketDelete(interaction.user,interaction.channel,interaction.guild,new Date(),{name:interaction.channel.name,status:"deleted",ticketOptions:ticketData})
+            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
             if (!firstmsg.embeds[0].author) return false
             const id = firstmsg.embeds[0].author.name
@@ -76,42 +102,40 @@ exports.closeTicket = async (interaction,prefix,mode) => {
 
             try{
                 if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
                 }
             }
             catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
 
     }else if (mode == "close"){
-
+        //close
+        //check perms
         if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
+            if (!guild) return
+            if (!permsChecker.command(user.id,guild.id)){
+                permsChecker.sendUserNoPerms(user)
             }
         }
 
+        //set new permissions
         var permissionArray = []
         const pfb = discord.PermissionFlagsBits
 
         if (!isDatabaseError) permissionArray.push({
-            id:getusernameStep1,
+            id:ticketOpener,
             type:"member",
             allow:[pfb.ViewChannel],
             deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
         })
 
         permissionArray.push({
-            id:interaction.guild.roles.everyone,
+            id:guild.roles.everyone,
             type:"role",
             deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
         })
 
-        interaction.channel.permissionOverwrites.set(permissionArray)
+        channel.permissionOverwrites.set(permissionArray)
 
         //message
         var closeButtonRow = new discord.ActionRowBuilder()
@@ -144,20 +168,20 @@ exports.closeTicket = async (interaction,prefix,mode) => {
             .setColor(config.main_color)
             .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
             .setDescription(l.messages.closedDescription)
-        interaction.channel.send({embeds:[embed],components:[closeButtonRow]})
+        channel.send({embeds:[embed],components:[closeButtonRow]})
 
-        log("system","closed a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         
 
-        //getID & send DM
-        await interaction.channel.messages.fetchPinned().then(msglist => {
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
             const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
 
-            require("./api/modules/events").onTicketClose(interaction.user,interaction.channel,interaction.guild,new Date(),{name:interaction.channel.name,status:"closed",ticketOptions:ticketData})
+            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData})
 
             const id = firstmsg.embeds[0].author.name
 
@@ -165,7 +189,7 @@ exports.closeTicket = async (interaction,prefix,mode) => {
 
             try{
                 if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
                 }
             }
             catch{log("system","can't send DM to member, member doesn't allow dm's")}
@@ -173,22 +197,23 @@ exports.closeTicket = async (interaction,prefix,mode) => {
 
 
     }else if (mode == "deletenotranscript"){
+        //delete with no transcript
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+        }
 
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        
+        //start delete proccess
         enableTranscript = false
         deleteRequired = true
-        interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+        channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
 
-        //getID & send DM
-        await interaction.channel.messages.fetchPinned().then(msglist => {
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
@@ -196,7 +221,7 @@ exports.closeTicket = async (interaction,prefix,mode) => {
             const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
             const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
 
-            require("./api/modules/events").onTicketDelete(interaction.user,interaction.channel,interaction.guild,new Date(),{name:interaction.channel.name,status:"deleted",ticketOptions:ticketData})
+            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
             const id = firstmsg.embeds[0].author.name
 
@@ -204,7 +229,7 @@ exports.closeTicket = async (interaction,prefix,mode) => {
 
             try{
                 if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
                 }
             }
             catch{log("system","can't send DM to member, member doesn't allow dm's")}
@@ -224,11 +249,11 @@ exports.closeTicket = async (interaction,prefix,mode) => {
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
                 .setTitle(l.messages.newTranscriptTitle)
-                .setAuthor({name:interaction.user.username,iconURL:interaction.user.displayAvatarURL({format:"png"})})
+                .setAuthor({name:user.username,iconURL:user.displayAvatarURL({format:"png"})})
                 .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+ticketuserarray})
+                .setFooter({text:"ticket: "+channelname})
             
-            interaction.guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
+            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
                 embeds:[transcriptEmbed],
                 files:[fileattachment]
             })
@@ -239,9 +264,9 @@ exports.closeTicket = async (interaction,prefix,mode) => {
                 .setColor(config.main_color)
                 .setTitle(l.messages.newTranscriptTitle)
                 .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+ticketuserarray})
+                .setFooter({text:"ticket: "+channelname})
             
-                if (!isDatabaseError) getusernameStep1.send({
+                if (!isDatabaseError) ticketOpener.send({
                 embeds:[transcriptEmbed],
                 files:[fileattachment]
             })
@@ -253,31 +278,6 @@ exports.closeTicket = async (interaction,prefix,mode) => {
             setTimeout(() => {resolve(true)},7000)
         })}
         await timer()
-        await interaction.channel.delete()
+        await channel.delete()
     }
-}
-
-exports.runThis = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "sendTranscript") return
-
-        interaction.deferUpdate()
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
-    })
 }
\ No newline at end of file
diff --git a/index.js b/index.js
index 7d42019..ef2d67b 100644
--- a/index.js
+++ b/index.js
@@ -117,6 +117,9 @@ client.on('ready',async () => {
             process.exit(1)
         }
     }
+
+    //load plugins
+    require("./core/api/pluginlauncher")()
 })
 
 if (!isDev){
diff --git a/plugins/example.plugin.js b/plugins/example.plugin.js
new file mode 100644
index 0000000..b000ddd
--- /dev/null
+++ b/plugins/example.plugin.js
@@ -0,0 +1,15 @@
+const discord = require("discord.js")
+const api = require("../core/api/api.js")
+
+module.exports = () => {
+    const {client,config,events,utils} = api
+
+    //this code will run when the bot starts!
+    
+    events.onTicketOpen((user,channel,guild,date,ticketdata) => {
+        console.log("hello, someone opened a ticket!")
+    })
+
+
+
+}
\ No newline at end of file