Merge pull request #21 from DJj123dj/dev

v2.3.3

.gitignore

@@ -1,2 +1,13 @@
 node_modules/
-package-lock.json
+package-lock.json
+devConfig.json
+devConfig1.json
+devConfig2.json
+devConfig3.json
+devConfig4.json
+devConfig5.json
+.DS_Store
+openticketdebug.txt
+developerChangelog.md
+storage/dynamicDB/
+storage/.DS_Store

README.md

@@ -1,77 +1,81 @@
+## We need translators!
+If you know a language that isn't already in open ticket and you can write json,
+then is this the job for you!
+
+make a ticket in our server to start!
+
+*if you translate, you will come in the credits*
+
 # open-ticket
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.4.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.4.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+
 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 300px; width:300px;"/>
+<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+
+[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
+
+### Thanks to these people:
+- DJ-Lite: for doing the administration
+- Sanke: for translation & new ideas
+- ExothDE: for translation
+- 1x1: for translation
+- R0JO: for translation
+- Everyone that reported a bug
 
 ## features
-- discord interaction buttons
+- discord buttons
-- transcripts
+- slash & text commands
-- add/remove users from ticket
+- close, delete & re-open tickets
-- custom colors & name
+- translation (we are searching for translators!)
-- has tickets for questions, partners & job applications
+- dynamic database system
-- uses discord.js 13
+- advanced transcripts
+- add/remove users from a ticket
+- large embed customisation
+- create custom ticket names, icons & colors
+- create url's & reaction roles!
+- uses discord.js v13
 - configure your own ticket options
+- remove credits if you want (don't do it please 😉)
+- unlimited tickets at the same time
 
 ## installation
-You need `node.js 16` to run this project, if you don't want to install `node.js 16` then there is a npm package that can help you.
+**You need `node.js 16` to run this project!**
 
-You can clone this project for download.
+**At this moment you still need discord.js v13!**
+This will change soon!
+
+You can clone or download this project.
 
 ### packages
-- canvas => version `^2.8.0`
+- chalk => version `latest`
-- discord.js => version `^13.2.0`
+- discord.js => version `latest`
-- express => version `^4.17.1`
+- express => version `latest`
-- node-localstorage => version `^2.2.1`
+- node-localstorage => version `latest`
 
-The packages are also in package.json!
+You can install all of them by running `npm install`
-
-### node.js 16 package
-if you don't want to install `node.js 16`, you can install this package too
-- node => version ^16.10.0
-
-_npm install node@16_
 
 ## running
 you can run `node index.js` but i would recommend you to use `npm start`
 
-if there are any errors, you can open an issue on github.
+if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
 
-### config (required)
+### config
-- `server_name` => the name from your server.
+Our config documentation is moved to another file:
-- `server_logo`=> the logo from your server.
+[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.4.0)
-- `bot_name`=> the bot's name.
-- `main_color`=> the color used in all embeds.
-- `auth_token`=> the bot's token (Discord Developer Portal)
-- `botperms_role`=> the id from a role that can run admin commands with the bot.
-- `prefix`=> the bot's prefix.
-
-- `status/type` => PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING
-- `status/text` => the status text
-
-- `system/ticket_channel` => the channel where you are gonna put the !ticket msg.
-- `system/ticket_category` => the category for tickets.
-- `system/member_role` => this role doesn't have access to tickets 
-(WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
-- `system/transcript_channel` => the channel for transcripts.
-- `system/enable_transcripts` => enable transcripts.
-- `system/enable_category` => enable tickets in category.
-
-- `options/ticket.../enabled` => set this option ON or OFF.
-- `options/ticket.../icon` => set an emoji for this ticket option.
-- `options/ticket.../description` => set a description for this ticket option.
-- `options/ticket.../name` => set a name for this ticket option.
-- `options/ticket.../channel_prefix` => this will be the prefix for channel names (empty is disabled!)
 
 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
 - `SERVER MEMBERS INTENT`
 - `MESSAGE CONTENT INTENT`
 
-The bot needs `ADMINISTRATOR` permissions to work the best.
+To work the best, the bot needs `ADMINISTRATOR` permissions.
+You can also configure your own permissions
 
-## credits
+## information
-Please don't remove the credits from the bot 😊.
 
-_v1.2.0_
+_v2.4.0 stable_
 
-© 2021 - DJdj Development | [website](https://www.dj-dj.be)
+changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
+
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)

commands/add.js

@@ -0,0 +1,63 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"add")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
+
+        if (!msg.member.permissions.has("ManageChannels") && !msg.member.permissions.has("Administrator") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            try {
+                return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+
+            var loguser = msg.mentions.users.first()
+            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+        })
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "add") return
+        const user = interaction.options.getUser("user")
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+
+            interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+
+            var loguser = user
+            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+        })
+
+       
+    })
+}

commands/close.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"close")) return
+
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const closebutton = new discord.ActionRowBuilder()
+            .addComponents([
+                new discord.ButtonBuilder()
+                    .setCustomId("closeTicketTrue1")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setEmoji("🔒")
+            ])
+
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+
+            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+            
+        })
+        
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "close") return
+
+       interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            
+            const closebutton = new discord.ActionRowBuilder()
+            .addComponents([
+                new discord.ButtonBuilder()
+                    .setCustomId("closeTicketTrue1")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setEmoji("🔒")
+            ])
+
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+
+            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            
+        })
+    })
+}

commands/database.js

@@ -1,22 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-
-module.exports = () => {
-    client.on("message",(msg) => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"resetdatabase"){
-            if (msg.author.id == client.application.owner.id){
-                const databaseEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setTitle("How to reset the database:")
-                    .setDescription("1: Go to the folder `./storage` in your bot's directory.\n\n2: If posible remove the folders\n`./tickets`, `./transcripts` & `./userTickets`\nfrom the folder `./storage`\n\n3: Restart the bot")
-                    .setFooter("if it doesn't work, create an issue on github or DM me on discord!")
-
-                msg.channel.send({embeds:[databaseEmbed]})
-            }
-        }
-    })
-}

commands/delete.js

@@ -0,0 +1,73 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"delete")) return
+
+        if (!msg.member.permissions.has("ManageChannels") && !msg.member.permissions.has("Administrator") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            try {
+                return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const closebutton = new discord.ActionRowBuilder()
+            .addComponents([
+                new discord.ButtonBuilder()
+                    .setCustomId("deleteTicketTrue")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setEmoji("❌")
+            ])
+
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+
+            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
+            
+        })
+        
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "delete") return
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+
+       interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            
+            const closebutton = new discord.ActionRowBuilder()
+            .addComponents([
+                new discord.ButtonBuilder()
+                    .setCustomId("deleteTicketTrue")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setEmoji("❌")
+            ])
+
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+
+            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            
+        })
+    })
+}

commands/help.js

@@ -0,0 +1,44 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    const helpEmbed = new discord.EmbedBuilder()
+        .setColor(config.main_color)
+        .setTitle(l.helpMenu.title)
+
+    const prefix = config.prefix
+    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
+
+    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
+
+
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix)) return
+        var args = msg.content.split(config.prefix)
+        
+        if (!args[1]){
+            msg.channel.send({embeds:[helpEmbed]})
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            return
+        }
+
+        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+
+            msg.channel.send({embeds:[helpEmbed]})
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+        }
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "help") return
+
+        interaction.reply({embeds:[helpEmbed]})
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+    })
+}

commands/remove.js

@@ -0,0 +1,67 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"remove")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
+
+        if (!msg.member.permissions.has("ManageChannels") && !msg.member.permissions.has("Administrator") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            try {
+                return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            msg.channel.permissionOverwrites.delete(user.id)
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+
+            var loguser = msg.mentions.users.first()
+            
+            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
+            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
+        })
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "remove") return
+        const user = interaction.options.getUser("user")
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+        
+
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+
+            interaction.channel.permissionOverwrites.delete(user.id)
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+
+            var loguser = user
+            
+            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+        })
+
+       
+    })
+}

commands/rename.js

@@ -0,0 +1,86 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"rename")) return
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            if (!msg.member.permissions.has("ManageChannels") && !msg.member.permissions.has("Administrator") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+                try {
+                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
+            }
+            
+            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+
+            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            if (!prefix) prefix = "noprefix-"
+
+            msg.channel.setName(prefix+newname)
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+
+            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
+            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+            
+        })
+        
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "rename") return
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+            
+            var newname = interaction.options.getString("name")
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            if (!prefix) prefix = "noprefix-"
+
+            interaction.channel.setName(prefix+newname)
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+
+            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
+            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+            
+        })
+    })
+}

commands/reopen.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    var reopenCommandBar = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("reopenTicket1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("🔓")
+        )
+    
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"reopen")) return
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+
+            
+            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+        })
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "reopen") return
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+
+            
+            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+        })
+
+       
+    })
+}

commands/ticket.js

@@ -1,81 +1,63 @@
 const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
-const config = require("../config.json")
+const config = bot.config
-
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
+    /**@type {String[]} */
+    var msgIds = []
+    config.messages.forEach((msg) => {
+        msgIds.push(msg.id)
+    })
+
+
     client.on("messageCreate", msg => {
-        if (msg.content == config.prefix+"ticket msg"){
+        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissons for this command!"})
-                return
-            }
-
-            var ticketButton = new discord.MessageActionRow()
-
-
-            if (config.options.ticket1.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket1")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket1.icon)
-                )
-            }
-
-            if (config.options.ticket2.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket2")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket2.icon)
-                )
-            }
-
-            if (config.options.ticket3.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket3")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket3.icon)
-                )
-            }
-
-            if (config.options.ticket4.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket4")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket4.icon)
-                )
-            }
-
-            var categorylist = ""
-            if (config.options.ticket1.enabled){categorylist = "\n\n"+categorylist+config.options.ticket1.icon+": **"+config.options.ticket1.name+"**\n"+config.options.ticket1.description}
-
-            if (config.options.ticket2.enabled){categorylist = "\n\n"+categorylist+config.options.ticket2.icon+": **"+config.options.ticket2.name+"**\n"+config.options.ticket2.description}
-
-            if (config.options.ticket3.enabled){categorylist = "\n\n"+categorylist+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
-
-            if (config.options.ticket4.enabled){categorylist = "\n\n"+categorylist+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
-                
-                
-                
-
-            var ticketEmbed = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create 1 ticket at a time!_")
             
+            if (!msg.member.permissions.has("ManageChannels") && !msg.member.permissions.has("Administrator") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+                try {
+                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
+            }
+
+            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
+
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+
+
+            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
             
-        
+            msg.channel.send({embeds:[embed],components:componentRows})
-            msg.channel.send({embeds:[ticketEmbed],components:[ticketButton]})
-            
             
+            log("command","someone used the 'msg' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
         }
     })
+
+    client.on("interactionCreate", (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "message") return
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+            interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+            return
+        }
+
+            const id = interaction.options.getString("id")
+
+            if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+
+            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            
+            interaction.reply({content:l.commands.ticketWarning})
+            interaction.channel.send({embeds:[embed],components:componentRows})
+            
+            log("command","someone used the 'msg' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+        
+    })
 }

commands/ticketExtra.js

@@ -1,134 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-
-
-module.exports = () => {
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && (args[1] == undefined ||args[1] == "" ||args[1] == null)){
-            var TicketHelpMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`!ticket msg` ➜ _Admin command._\n`!ticket rename` ➜ _Rename a ticket (no spaces)._\n`!ticket close` ➜ _Close a ticket._\n`!ticket add <user>` ➜ _Add a user to the ticket._\n`!ticket remove <user>` ➜ _Remove a user from the ticket._")
-                .setTitle("Ticket commands")
-                .setFooter("OpenTicket by DJdj Development | view on github")
-
-            msg.channel.send({embeds:[TicketHelpMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "close"){
-            
-            msg.channel.messages.fetchPinned().then(msglist => {
-                var firstmsg = msglist.last()
-
-                if (firstmsg == undefined){
-                    msg.channel.send({content:"I didn't find the close button!"})
-                }
-                if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
-                    return
-                }
-                var CloseMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("Click [here]("+firstmsg.url+") to close this ticket.")
-                .setTitle("Close this ticket:")
-
-            msg.channel.send({embeds:[CloseMsg]})
-            })
-            
-            
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "rename"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
-                return
-            }
-
-            if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                msg.channel.send({content:"Not enough parameters!"})
-                return
-            }
-
-            var name = args[2]
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id == client.user.id){
-                    msg.channel.send({content:"De naam is veranderd!"}).then(rmsg => {
-                        rmsg.channel.setName(name)
-                    })
-                }else{
-                    msg.channel.send({content:"You aren't in a ticket!"})
-                }
-            })
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "add"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
-                return
-            }
-
-            msg.channel.messages.fetch().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Not enough parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-
-            })
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "remove"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
-                return
-            }
-
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Not enough parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.delete(user.id)
-
-            })
-        }
-    })
-}

commands/ticketSystem.js

@@ -1,245 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-const ticketStorage = bot.TicketStorage
-const userTicketStorage = bot.userTicketStorage
-const transcriptStorage = bot.transcriptStorage
-
-module.exports = () => {
-
-    var closeButton = new discord.MessageActionRow()
-        .addComponents(
-            new discord.MessageButton()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setLabel("Close Ticket")
-            .setEmoji("❌")
-        )
-
-    client.on("interactionCreate",interaction => {
-
-        if (interaction.isButton() == false){
-            return
-        }
-        
-        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"){
-            
-            interaction.deferUpdate()
-
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"){
-
-                try{
-                    interaction.member.send("**You created a ticket in our server!**")
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-                
-
-                
-                ticketStorage.setItem(interaction.member.id,"true")
-
-                var ticketNumber = interaction.member.user.username
-
-                if (interaction.customId == "newTicket1"){
-                    var ticketName = config.options.ticket1.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket2"){
-                    var ticketName = config.options.ticket2.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket3"){
-                   var ticketName = config.options.ticket3.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket4"){
-                    var ticketName = config.options.ticket4.channel_prefix+ticketNumber
-                }
-                
-                if (config.ticket_system.enable_category){
-                var Category = config.ticket_system.ticket_category
-                }else{var Category = null}
-
-                    interaction.guild.channels.create(ticketName,{
-                        type:"GUILD_TEXT",
-                        parent:Category,
-                        permissionOverwrites:[
-                            {
-                                id:interaction.member.id,
-                                type:"member",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.botperms_role,
-                                type:"role",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.system.member_role,
-                                type:"role",
-                                deny:["VIEW_CHANNEL"]
-                            }
-                        ]
-                    }).then(tChannel => {
-                        userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                        
-                    
-                        var ticketEmbed = new discord.MessageEmbed()
-                            .setColor(config.main_color)
-
-                            ticketEmbed.setDescription("You created a ticket!\n\n_Click on the close button below to close this ticket_")
-                    
-                        tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
-                            firstmsg.pin()
-                        })
-                    })
-
-
-
-            }else{
-                try {
-                    interaction.member.send("**You have already created a ticket!**")
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-                
-                
-            }
-        }
-
-        
-
-    })
-
-    var closeBar = new discord.MessageActionRow()
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketTrue")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("✅")
-    )
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketFalse")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("❌")
-    )
-
-
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicket"){
-            interaction.deferUpdate()
-            interaction.message.edit({components:[closeBar]})
-        }
-    })
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketFalse"){
-            interaction.deferUpdate()
-
-            interaction.message.edit({components:[closeButton]})
-        }
-    })
-
-    
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketTrue"){
-            interaction.deferUpdate()
-            interaction.channel.messages.fetch().then(messages => {
-                var transcriptArray = []
-                messages.forEach(msg => {
-                    if (msg.author.id != client.user.id){
-                        transcriptArray.push("["+msg.author.username+"]: "+msg.content)
-                    }
-                })
-                var getuserID = userTicketStorage.getItem(interaction.channel.id)
-                var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
-                if (getusernameStep1 == null || getusernameStep1 == undefined || getusernameStep1 == false || getusernameStep1 == ""){
-                    var getuserNAME = ":usernotfound:"
-                }else {
-                    var getuserNAME = getusernameStep1.username
-                }
-                
-
-            if (config.system.enable_transcript){
-                var transcript = transcriptArray.reverse().join("\n")
-                transcriptStorage.setItem(interaction.channel.id,transcript)
-
-                var splittedTranscript = [transcript.slice(0,2000)]
-                if (transcript.length > 4000){
-                    splittedTranscript.push(transcript.slice(2000,4000))
-                    splittedTranscript.push(transcript.slice(4000))
-                }else if (transcript.length > 2000){
-                    splittedTranscript.push(transcript.slice(2000))
-                }
-                var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("There is a new transcript!")
-                    .setDescription(splittedTranscript[0])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-
-                if (transcript.length > 4000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("transcript #2")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-                var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("transcript #3")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-        
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
-
-                }else if (transcript.length > 2000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("transcript #2")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
-                }else{
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed]})
-                }
-            }
-
-                
-
-                interaction.channel.delete()
-
-                
-                ticketStorage.setItem(getuserID,"false")
-
-                try {
-                    interaction.member.send("**your ticket is closed by "+interaction.member.user.username+"!**")
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-            })
-        
-            
-
-            
-        }
-    })
-
-
-
-    process.on('unhandledRejection',error => {
-        console.log("ERROR: "+error)
-    })
-    
-}

config.json

@@ -1,57 +1,91 @@
 {
-    "server_name":"Ticket Bot Land",
-    "server_logo":"https://www.example.com/another-example/yourlogo.png",
     "bot_name":"Wumpus",
-    "main_color":"#fffff",
+    "main_color":"#ffffff",
-    "auth_token":"the bot's auth token",
+    "server_id":"server id (for slash cmds)",
-    "botperms_role":"the id from a role that can do anything with the bot",
+    "auth_token":"auth token",
-    "prefix":"!",
+    "main_adminroles":["discord role id"],
-    
+    "prefix":"!ticket ",
+    "languagefile":"english",
+
+    "credits":true,
     "status":{
-        "type":"PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING",
+        "enabled":true,
-        "text":"!ticket"
+        "type":"PLAYING",
+        "text":"!ticket help"
     },
 
     "system":{
-        "ticket_channel":"id of the channel with the !ticket msg",
+        "ticket_channel":"channel id",
+        "max_allowed_tickets":3,
+        "enable_DM_Messages":true,
 
-        "enable_category":false,
+        "has@everyoneaccess":false,
-        "ticket_category":"the id of a category for the tickets",
+        "member_role":"member role (doesn't have access to tickets)",
-
+        "closeMode":"adminonly|normal",
-        "member_role":"this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!)",
 
         "enable_transcript":false,
-        "transcript_channel":"the channel for transcripts"
+        "enable_DM_transcript":false,
+        "transcript_channel":"channel id"
     },
 
-    "options":{
+    "options":[
-        "ticket1":{
+        {
-            "enabled":true,
+            "id":"general",
-            "icon":"🎫",
-            "description":"Create a general ticket.",
-            "name":"Ticket",
-            "channel_prefix":"ticket-"
-        },
-        "ticket2":{
-            "enabled":false,
-            "icon":"💼",
-            "description":"Do you want to apply? Then click here!",
-            "name":"Apply",
-            "channel_prefix":"apply-"
-        },
-        "ticket3":{
-            "enabled":false,
-            "icon":"❓",
-            "description":"Click here if you have a question about the server.",
             "name":"Question",
-            "channel_prefix":"question-"
+            "description":"Create this ticket if you have a question.",
+            "icon":"🎫",
+            "label":"question",
+            "type":"ticket",
+
+            "color":"gray",
+            "adminroles":["role id"],
+            "channelprefix":"question-",
+            "category":"category id",
+            "message":"You created a ticket!",
+            "enableDMMessage":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*"
+            
         },
-        "ticket4":{
+        {
-            "enabled":false,
+            "id":"website",
-            "icon":"🛒",
+            "name":"Website",
-            "description":"Buy something in our shop.",
+            "description":"Go to our website.",
-            "name":"Shop",
+            "icon":"✅",
-            "channel_prefix":"shop-"
+            "label":"click here",
+            "type":"website",
+
+            "url":"https://www.dj-dj.be"
+            
+        },
+        {
+            "id":"role",
+            "name":"Verify",
+            "description":"Click here to get the verify role.",
+            "icon":"👮🏼",
+            "label":"get a role",
+            "type":"role",
+
+            "color":"red",
+            "roles":["discord role id"],
+            "mode":"add&remove|remove|add",
+            "enableDMMessage":true
+            
         }
-    }
+    ],
+
+    "messages":[
+        {
+            "id":"1",
+            "name":"Choose Your Ticket",
+            "description":"You can click one of the buttons below!",
+            "enableFooter":false,
+            "footer":"Open Ticket v2.4.0 - I'm a footer!",
+            "enableThumbnail":false,
+            "thumbnail":"https://www.example.com/catmemes/cat.png",
+            "color":"#ffffff",
+            "options":["general","apply"],
+            "enableTicketExplaination":true,
+            "enableMaxTicketsWarning":true
+        }
+    ]
 }

core/api/api docs.md

@@ -0,0 +1,56 @@
+# OT-API Documentation
+Extend open ticket with your own features!
+
+The api is made for EXTENDING open ticket, not replacing! So with this api you are not able to replace existing features! You can only add your own features!
+
+### DISCLAIMER:
+Only edit or extend the code when you know what you are doing!
+
+If open ticket crashes while you change the code, then we can't help you!
+
+**DO IT ON YOUR OWN RISK!**
+
+## Events:
+Everything in the `events.js` file!
+
+### onTicketOpen(...)
+This function is executed when a new ticket is created. It happens after everything else is done, so the channel is already created!
+
+Parameters:
+- user: `discord.User`
+- channel: `discord.TextChannel`
+- guild: `discord.Guild`
+- date: `Date`
+- ticketdata: `OT TicketData` or `false` (more info further down this document)
+
+### onTicketClose(...)
+This function is executed when a ticket gets closed, it can happen multiple times with one ticket (because of reopen).
+
+Parameters:
+- user: `discord.User`
+- channel: `discord.TextChannel`
+- guild: `discord.Guild`
+- date: `Date`
+- ticketdata: `OT TicketData` or `false` (more info further down this document)
+
+### onTicketDelete(...)
+This function is executed when a ticket gets deleted, it can happen only 1 time.
+
+Parameters:
+- user: `discord.User`
+- channel: `discord.TextChannel`
+- guild: `discord.Guild`
+- date: `Date`
+- ticketdata: `OT TicketData` or `false` (more info further down this document)
+
+### onTicketReopen(...)
+...
+
+### onTranscriptCreation(...)
+...
+
+### onCommand(...)
+...
+
+### onReactionRole(...)
+...

core/api/api.json

@@ -0,0 +1,3 @@
+{
+    "version":"1.0.0"
+}

core/api/modules/base.js

@@ -0,0 +1,26 @@
+const discord = require('discord.js')
+const bot = require("../../../index")
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/** FOR DEVELOPERS ONLY!!
+ * Don't change anything in this file, read the api documentation first!
+ * look into "api docs.md" for the docs!
+ */
+
+//used when creating plugins!
+exports.enableApiLogs = false
+
+//this is used when embedding open ticket into another bot
+exports.embeddedMode = false
+exports.clientLocation = require("../../../index").client
+
+/** !! WARNING !!
+ * Only edit or extend the code when you know what you are doing!
+ * If open ticket crashes while you change the code, then we can't help you!
+ * 
+ * DO IT ON YOUR OWN RISK!
+ */

core/api/modules/custom.js

@@ -0,0 +1,9 @@
+const discord = require("discord.js")
+const client = require("../../../index").client
+
+module.exports = () => {
+    //this code will run when the bot starts!
+    
+
+
+}

core/api/modules/events.js

@@ -0,0 +1,55 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    //custom code
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketClose = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    //custom code
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    //custom code
+
+}

core/checker.js

@@ -0,0 +1,345 @@
+exports.checker = async () => {
+    const chalk = await (await import("chalk")).default
+    const config = require("../config.json")
+    var errorList = []
+    var isError = false
+    var warnList = []
+    var isWarn = false
+    const createError = (message) => {
+        isError = true
+        errorList.push("open-ticket CONFIG ERROR: "+message)
+    }
+    const createWarn = (message) => {
+        isWarn = true
+        warnList.push("open-ticket CONFIG WARNING: "+message)
+    }
+
+    //validators
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
+    const checkDiscord = (mode,value,path) => {
+        if (mode == "userid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this user id is invalid")
+            }
+        }else if (mode == "channelid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this channel id is invalid")
+            }
+        }else if (mode == "roleid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this role id is invalid")
+            }
+        }else if (mode == "serverid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this server id is invalid")
+            }
+        }else if (mode == "categoryid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this category id is invalid")
+            }
+        }
+    }
+    /**@param {String} value */
+    const checkToken = (value) => {
+        if (value.includes(" ") || value.length < 40 || value.length > 70){
+            createError("'auth_token' | your token is invalid")
+        }
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkHexColor = (value,path) => {
+        if (!/^#[a-fA-F0-9]{3,6}$/.test(value)){
+            if (value.length < 4) return createError("'"+path+"' | hex color too short! (example: #123abc)")
+            if (value.length > 7) return createError("'"+path+"' | hex color too long! (example: #123abc)")
+            createError("'"+path+"' | invalid color! (example: #123abc)")
+        }
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkEmbedColor = (value,path) => {
+        if (!['DEFAULT','WHITE','AQUA','GREEN','BLUE','YELLOW','PURPLE','LUMINOUS_VIVID_PINK','FUCHSIA','GOLD','ORANGE','RED','GREY','DARKER_GREY','NAVY','DARK_AQUA','DARK_GREEN','DARK_BLUE','DARK_PURPLE','DARK_VIVID_PINK','DARK_GOLD','DARK_ORANGE','DARK_RED','DARK_GREY','LIGHT_GREY','DARK_NAVY','BLURPLE','GREYPLE','DARK_BUT_NOT_BLACK','NOT_QUITE_BLACK','RANDOM'].includes(value)){
+            return createError("'"+path+"' | invalid color, must be a hex code or default color (more info in the wiki)")
+        }
+    }
+
+    /**@param {String} value @param {String} path @param {Number} minLength @param {Number} maxLength @param {String} name */
+    const checkString = (value,minLength,maxLength,path,name) => {
+        if (value.length < minLength){
+            createError("'"+path+"' | "+name+" is too short!")
+        }else if (value.length > maxLength){
+            createError("'"+path+"' | "+name+" is too long!")
+        }
+    }
+
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
+    const checkDiscordArray = (mode,arrayValue,path) => {
+        if (mode == "userid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this user id is invalid")
+                }
+            })
+        }else if (mode == "channelid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this channel id is invalid")
+                }
+            })
+        }else if (mode == "roleid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this role id is invalid")
+                }
+            })
+        }else if (mode == "serverid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this server id is invalid")
+                }
+            })
+        }
+    }
+    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    const checkType = (value,type,path) => {
+        if (type == "boolean"){
+            if (typeof value != "boolean"){
+                createError("'"+path+"' | invalid type, this must be a boolean!")
+            }
+        }else if (type == "number"){
+            if (typeof value != "number"){
+                createError("'"+path+"' | invalid type, this must be a number!")
+            }
+        }else if (type == "string"){
+            if (typeof value != "string"){
+                createError("'"+path+"' | invalid type, this must be a string!")
+            }
+        }
+    }
+
+    const checkButtonColor = (value,path) => {
+        if (value != "none" && value != "grey" && value != "gray" && value != "black" && value != "red" && value != "green" && value != "blue" && value != "blurple"){
+            createError("'"+path+"' | invalid color, it must be one of these: none, gray, red, green, blue!")
+        }
+    }
+
+    const getButtonClass = require("./utils/getButton").rawButtonData
+    /**@param {getButtonClass} option */
+    const checkOption = (option,path) => {
+
+        //id
+        checkType(option.id,"string",path+"/id")
+        if (option.id.includes(" ")){
+            createError("'"+path+"/id' | option id can't contain space characters!")
+        }
+        if (option.id.length > 20){
+            createError("'"+path+"/id' | option id max lenght is 20!")
+        }
+        
+        //name
+        checkType(option.name,"string",path+"/name")
+        if (option.name.length > 100){
+            createWarn("'"+path+"/name' | if your name is too long it maybe doesn't look so good!")
+        }else if (option.name.length < 1){
+            createError("'"+path+"/name' | there is no name!")
+        }
+
+        //description
+        checkType(option.description,"string",path+"/description")
+
+        //icon
+        const emojiRegex = /(\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])/gi;
+        if (option.icon.length > 0){
+
+            const isEmoji = emojiRegex.test(option.icon)
+
+            if (isEmoji == false){
+                createError("'"+path+"/icon' | invalid emoji or custom discord emoji")
+            }
+        }
+        checkType(option.icon,"string",path+"/icon")
+
+        //label
+        checkType(option.label,"string",path+"/label")
+        if (option.label.length < 1 && option.icon.length < 1){
+            createError("'"+path+"' | you need at least one of these: label, icon!")
+        }
+
+        //type
+        checkType(option.type,"string",path+"/type")
+        if (option.type != "ticket" && option.type != "website" && option.type != "role"){
+            createError("'"+path+"/type' | the type must be one of these: ticket, website, role!")
+        }
+        /**@type {"ticket"|"website"|"role"} */
+        const type = option.type
+
+        if (type == "ticket"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //adminroles
+            checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
+            
+            //channelprefix
+            checkType(option.channelprefix,"string",path+"/channelprefix")
+            if (option.channelprefix.includes(" ")){
+                createWarn("'"+path+"/channelprefix' | this prefix can't contain spaces!")
+            }
+
+            //category
+            checkType(option.category,"string",path+"/category")
+            if (option.category.length > 0){
+                checkDiscord("categoryid",option.category,path+"/category")
+            }
+
+            //message
+            checkType(option.message,"string",path+"/message")
+
+            //enableDMmessage
+            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+
+            //ticketmessage
+            checkType(option.ticketmessage,"string",path+"/ticketmessage")
+
+        }else if (type == "website"){
+            //url
+            checkType(option.url,"string",path+"/url")
+            if (option.url.includes(" ")){
+                createWarn("'"+path+"/url' | a url can't contain spaces")
+            }
+            if (option.url.length < 1){
+                createError("'"+path+"/url' | you have no url in this button")
+            }
+            if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
+                createWarn("'"+path+"/url' | your url doesn't start with https or http!")
+            }
+            if (option.url.startsWith("http://")){
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord maybe blocks this url!")
+            }
+        }else if (type == "role"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //roles
+            checkDiscordArray("roleid",option.roles,path+"/roles")
+
+            //mode
+            checkType(option.mode,"string",path+"/mode")
+            if (option.mode != "add&remove" && option.mode != "add" && option.mode != "remove"){
+                createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
+            }
+
+            //enableDMmessage
+            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+        }
+    }
+
+    const checkMessage = (input,path) => {
+
+    }
+
+    //--------------------------|
+    //--------------------------|
+    //checker => START HERE     |
+    //--------------------------|
+    //--------------------------|
+
+    var configArray = ["bot_name","main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    configArray.forEach((item) => {
+        if (config[item] == undefined){
+            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
+        }
+    })
+
+    checkType(config.bot_name,"string","bot_name")
+    checkHexColor(config.main_color,"main_color")
+    checkDiscord("serverid",config.server_id,"server_id")
+    checkToken(config.auth_token)
+    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    checkString(config.prefix,1,15,"prefix","prefix")
+    //languagefile
+    checkType(config.languagefile,"string","languagefile")
+    const lf = config.languagefile
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish")){
+        createError("'languagefile' | invalid language, more info in the wiki")
+    }
+
+
+    checkType(config.credits,"boolean","credits")
+    //status:
+        checkType(config.status.enabled,"boolean","status/enabled")
+        if (config.status.enabled){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+                createError("'status/type' | not a valid status type!")
+            }
+            if (config.status.text.length < 1 || config.status.text.length > 40){
+                createError("'status/text' | text too long or short!")
+            }
+        }
+
+    
+    //system:
+        if (config.system.ticket_channel){
+            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
+                createError("'system/ticket_channel' | this channel id is invalid")
+            }
+        }else createWarn("'"+path+"' | you have no ticket channel selected!")
+        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+            checkDiscord("roleid",config.system.member_role,"system/member_role")
+        }else{
+            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+        }
+        checkType(config.system.closeMode,"string","system/closeMode")
+        if (!["normal","adminonly"].includes(config.system.closeMode)){
+            createError("'system/closeMode' | the close mode must be adminonly or normal")
+        }
+
+        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
+        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
+        if (config.system.enable_transcript){
+            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
+        }
+
+    //options
+
+    config.options.forEach((option,index) => {
+        checkOption(option,"options/"+index)
+    })
+
+    
+
+    //the end
+    if (errorList.length > 0 || warnList.length > 0){
+        console.log("REPORT:\n===========================")
+    }
+    warnList.forEach((w) => {
+        const splitw = w.split("'")
+        if (splitw.length > 1){
+            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+        }else {var splitstring = chalk.yellow(splitw[0])}
+        console.log(splitstring)
+    })
+    errorList.forEach((e) => {
+        const splite = e.split("'")
+        if (splite.length > 1){
+            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+        }else {var splitstring = chalk.red(splite[0])}
+        console.log(splitstring)
+    })
+    if (isError){
+        console.log("===========================")
+        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+        if (isWarn){
+            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+        }
+        process.exit(0)
+    }else if (isWarn == true && isError == false){
+        console.log("===========================")
+        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+    }
+
+}

core/closebuttons.js

@@ -0,0 +1,331 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+
+module.exports = () => {
+    //closebar
+    var closeBar = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("closeTicketTrue")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("closeTicketFalse")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("❌")
+        )
+    var deleteBar = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("deleteTicketTrue")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("deleteTicketFalse")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("❌")
+        )
+    var deleteBar1 = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("deleteTicketTrue1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("deleteTicketFalse1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("❌")
+        )
+    //closebutton
+    var closeRowNormal = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("closeTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Secondary)
+            .setLabel(l.buttons.close)
+            .setEmoji("🔒")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("deleteTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Danger)
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+    var closeRowClosed = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("deleteTicket1")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Danger)
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("sendTranscript")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Secondary)
+            .setLabel(l.buttons.sendTranscript)
+            .setEmoji("📄")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("reopenTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Success)
+            .setLabel(l.buttons.reopen)
+            .setEmoji("✔")
+        )
+    
+    var closeRowDisabled = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("closeTicket")
+            .setDisabled(true)
+            .setStyle(discord.ButtonStyle.Secondary)
+            .setLabel(l.buttons.close)
+            .setEmoji("🔒")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("deleteTicket")
+            .setDisabled(true)
+            .setStyle(discord.ButtonStyle.Danger)
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+
+
+    //NORMAL CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "closeTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[closeBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "closeTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[closeRowNormal]})
+    })
+
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "closeTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                try {
+                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
+            }
+        }
+        
+        interaction.message.edit({components:[closeRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await require("./ticketCloser").closeTicket(interaction,prefix,"close")
+        closeTicketButtonChecker = false
+    })
+
+    var closeTicket1ButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "closeTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicket1ButtonChecker == true) return
+        closeTicket1ButtonChecker = true
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                try {
+                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
+            }
+        }
+
+        const closedButtonDisabled = new discord.ActionRowBuilder()
+            .addComponents([
+                new discord.ButtonBuilder()
+                    .setCustomId("closeTicketTrue1")
+                    .setDisabled(true)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setEmoji("🔒")
+            ])
+        interaction.message.edit({components:[closedButtonDisabled]})
+
+        interaction.channel.messages.fetchPinned().then((messages) => {
+            messages.first().edit({components:[closeRowDisabled]})
+        })
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await require("./ticketCloser").closeTicket(interaction,prefix,"close")
+        closeTicket1ButtonChecker = false
+    })
+
+
+    //NORMAL DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "deleteTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[deleteBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "deleteTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[closeRowNormal]})
+    })
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "deleteTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+            try {
+                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await require("./ticketCloser").closeTicket(interaction,prefix,"delete")
+        deleteTicketButtonChecker = false
+    })
+
+
+
+
+    //CLOSED DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "deleteTicket1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[deleteBar1]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "deleteTicketFalse1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[closeRowClosed]})
+    })
+
+    var deleteTicket1ButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "deleteTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicket1ButtonChecker == true) return
+        deleteTicket1ButtonChecker = true
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+            try {
+                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await require("./ticketCloser").closeTicket(interaction,prefix,"deletenotranscript")
+        deleteTicket1ButtonChecker = false
+    })
+}

core/dynamicdatabase/cleardata.js

@@ -0,0 +1,53 @@
+const fs = require('fs')
+const readline = require("readline")
+const rl = readline.createInterface({
+    input:process.stdin,
+    output:process.stdout,
+    terminal:true
+})
+
+const ask = async () => {
+    const chalk = await (await import("chalk")).default
+    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
+        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
+            console.log(chalk.red("invalid answer"))
+            ask()
+            return
+        }
+        console.log(chalk.green("clearing data..."))
+        runClear()
+        rl.close()
+    })
+}
+ask()
+
+const runClear = async () => {
+    const chalk = await (await import("chalk")).default
+    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
+    const dataPaths = ["./storage/dynamicDB"]
+
+    var index = 0
+
+    dataPaths.forEach((path) => {
+        try {
+        fs.rmSync(path,{recursive:true,force:true})
+        }catch{
+            //console.log(path,"doesn't exist")
+        }
+        setTimeout(() => {
+            try{
+            fs.mkdirSync(path)
+            }catch{
+                //console.log(path,"already exists")
+            }
+            index++
+        },500)
+    })
+
+    setInterval(() => {
+        if (index >= 1){
+            console.log(chalk.bgGreen("All local data is cleared!"))
+            process.exit(1)
+        }
+    },500)
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -0,0 +1,39 @@
+const localstorage = require("node-localstorage")
+
+const ls = new localstorage.LocalStorage("./storage/dynamicDB")
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id 
+ * @param {String} value 
+ * @returns {Boolean}
+ */
+exports.set = (category,id,value) => {
+    ls.setItem(category+"--"+id,value.toString())
+    return true
+}
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id  
+ * @returns {String|false}
+ */
+exports.get = (category,id) => {
+    const result = ls.getItem(category+"--"+id)
+    if (!result) return false
+    
+    return result
+}
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+exports.delete = (category,id) => {
+    ls.removeItem(category+"--"+id)
+    return true
+}

core/dynamicdatabase/storage.js

@@ -0,0 +1,33 @@
+//Do not change this without knowing what you are doing!!
+const databaseFile = "local"
+//Do not change this without knowing what you are doing!!
+
+
+try {
+    var db = require("./dynamicfiles/local")
+}catch{
+    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+    process.exit(1)
+}
+
+module.exports = db
+
+
+/** =============================
+ ** NOT READY YET
+ ** must be dynamic
+ ** =============================*/
+//const LocalStorage = require("node-localstorage")
+//
+//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
+//exports.ticketStorage = ticketStorage
+//
+//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
+//exports.userTicketStorage = userTicketStorage
+//
+//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
+//exports.transcriptStorage = transcriptStorage
+
+//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
+//exports.ticketNumberStorage = ticketNumberStorage
+

core/errorLogSystem.js

@@ -0,0 +1,124 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+const embed = discord.EmbedBuilder
+const c = discord.Colors
+
+exports.noPermsMessage = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setDescription(l.errors.noPermsDescription)
+
+/**@param {String} message */
+exports.invalidArgsMessage = (message) => {
+    var x =  new embed()
+        .setColor(c.Red)
+        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message */
+exports.serverError = (message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String[]} list */
+exports.invalidIdChooseFromList = (list) => {
+    var x = new embed()
+        .setColor(c.Red)
+        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+    return x
+}
+
+exports.notInATicket = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setDescription(l.errors.notInTicketDescription)
+
+
+/**@param {String} message @param {String} title */
+exports.success = (title,message) => {
+    var x = new embed()
+        .setColor(config.main_color)
+        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message @param {String} title */
+exports.warning = (title,message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle(":warning: "+title+" :warning:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message the message @param {String} title the title @param {String} emoji an discord emoji @param {discord.ColorResolvable} color the embed color*/
+exports.custom = (title,message,emoji,color) => {
+    var x = new embed()
+        .setColor(color)
+        .setTitle(emoji+" "+title+" "+emoji)
+        .setDescription(message)
+
+    return x
+}
+
+const normalLog = (debugString) => {
+    const fs = require("fs")
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+}
+
+/**
+ * 
+ * @param {"system"|"command"|"info"|"api"} type 
+ * @param {String} message 
+ * @param {[{key:String,value:String}]} params
+ */
+exports.log = async (ptype,message,params) => {
+    var type = ptype
+    const chalk = await loadChalk()
+    var paramstring = ""
+    if (params){
+        if (params.length > 0){
+            params.forEach((p) => {
+                paramstring = paramstring+p.key+": "+p.value+" "
+            })
+        }
+    }
+    const parameters = params ? "("+paramstring+")" : " "
+    
+    if (type == "command"){
+        console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
+    }else if (type == "info"){
+        console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
+    }else if (type == "system"){
+        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }else if (type == "api"){
+        if (require("./api/base").enableApiLogs == true){
+            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
+        }
+        type = "api v"+require("./api/api.json").version
+    }
+
+    const cd = new Date()
+    const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+type+"] "+message+" "+parameters)
+}

core/getoptions.js

@@ -0,0 +1,116 @@
+const bot = require("../index")
+const config = bot.config
+
+/**
+ * @param {Number} index
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
+ */
+exports.getTicketValue = (index,value) => {
+    if (value == "id"){
+        return "newT"+config.options[index][value]
+    }
+    return config.options[index][value]
+}
+
+/**
+ * @param {Number} index
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
+ */
+ exports.getWebsiteValue = (index,value) => {
+    return config.options[index][value]
+}
+
+/**
+ * @param {Number} index
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage"} value 
+ */
+exports.getRoleValue = (index,value) => {
+    return config.options[index][value]
+}
+
+/**
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
+ */
+ exports.getTicketValues = (value) => {
+    var result = []
+    config.options.forEach((o) => {
+        if (value == "id"){
+            result.push("newT"+o[value])
+        }else{
+        result.push(o[value])
+        }
+     })
+    return result
+}
+
+/**
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
+ */
+ exports.getWebsiteValues = (value) => {
+    var result = []
+    config.options.forEach((o) => {
+        result.push(o[value])
+     })
+    return result
+}
+
+/**
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage""} value 
+ */
+exports.getRoleValues = (value) => {
+    var result = []
+    config.options.forEach((o) => {
+        result.push(o[value])
+     })
+    return result
+}
+
+class TicketOptions {
+    constructor() {
+        this.id = ""
+        this.name = ""
+        this.description = ""
+        this.icon = ""
+        this.label = ""
+        this.type = ""
+        this.color = ""
+        this.adminroles = ["",""]
+        this.channelprefix = ""
+        this.category = ""
+        this.message = ""
+        this.enableDMMessage = true
+        this.ticketmessage = ""
+    }
+}
+/**
+ * 
+ * @param {String} id 
+ * @returns {TicketOptions|false}
+ */
+exports.getOptionsById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if ("newT"+option.id == id){
+            result = option
+        }
+    })
+    return result
+}
+
+exports.exportedOptionClass = class {
+    constructor() {
+        this.id = ""
+        this.name = ""
+        this.description = ""
+        this.icon = ""
+        this.label = ""
+        this.type = ""
+        this.color = ""
+        this.adminroles = ["",""]
+        this.channelprefix = ""
+        this.category = ""
+        this.message = ""
+        this.enableDMMessage = true
+        this.ticketmessage = ""
+    }
+}

core/languageManager.js

@@ -0,0 +1,39 @@
+const index = require("../index")
+
+if (index.developerMode){
+    var config = require("../devConfig.json")
+}else{var config = require("../config.json")}
+
+
+var localLanguage = require("../language/english.json")
+if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
+else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
+else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
+else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
+else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
+else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
+else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
+else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
+
+const errorLog = async () => {
+    const chalk = await (await import("chalk")).default
+
+    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+}
+
+const successLog = async (language) => {
+    const chalk = await (await import("chalk")).default
+
+    console.log(chalk.green("loaded language "+language+"..."))
+}
+
+if (!localLanguage){
+    const runError = async () => {
+        await errorLog()
+        process.exit(1)
+    }
+    runError()
+}else{
+    exports.language = localLanguage
+    successLog(config.languagefile)
+}

core/reactionRoles.js

@@ -0,0 +1,63 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = async () => {
+    const chalk = await (await import("chalk")).default
+    
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (!interaction.customId.startsWith("newR")) return
+
+        interaction.deferUpdate()
+
+        if (interaction.customId.startsWith("newR")){
+            const optionid = interaction.customId.split("newR")[1]
+            if (!optionid){
+                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+                return
+            }
+
+            try {
+
+                const option = require("./utils/getButton").getOption(optionid)
+                /**@type {"add"|"remove"|"add&remove"} */
+                const mode = option.mode
+                const user = interaction.member
+                
+                if (mode == "add"){
+                    option.roles.forEach((role) => {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+        
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    })
+                }else if (mode == "remove"){
+                    option.roles.forEach((role) => {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                        
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    })
+                }else if (mode == "add&remove"){
+                    option.roles.forEach((role) => {
+                        if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                            interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                            
+                            log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        }else {
+                            interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                            
+                            log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        }
+                    })
+                }
+                    
+            }catch{
+                interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+            }
+        }
+    })
+}

core/slashSystem/slashDisable.js

@@ -0,0 +1,24 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const getoptions = require("../getoptions")
+
+module.exports = async () => {
+    const chalk = (await import("chalk")).default
+    
+    console.log(chalk.red("\nINSTRUCTIONS:\n\n1: Run the command you want to delete in discord.\n2: You get the message 'This command is now deleted!'\n3: There is also a message in the console that says the command is deleted.\n4: reload your discord."))
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return console.log("this isn't a command!")
+
+        interaction.reply({content:"This command is now deleted!"})
+
+        try {
+            client.application.commands.delete(interaction.commandId,interaction.guild.id).then(() => {
+                console.log("deleted the command",chalk.blue(interaction.commandName),"(id:",interaction.commandId+")")
+            })
+        }catch{
+            console.log(chalk.red("something went wrong by the deleting of this command!"))
+        }
+    })
+}

core/slashSystem/slashEnable.js

@@ -0,0 +1,198 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const getoptions = require("../getoptions")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    const chalk = (await import("chalk")).default
+    const sid = config.server_id
+
+    const ids = getoptions.getTicketValues("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = getoptions.getOptionsById(id)
+        if (option.type == "ticket"){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    var readystats = 0
+
+    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    setInterval(() => {
+        process.stdout.cursorTo(0)
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
+        if (readystats >= 10){
+            console.log(chalk.green("\nready!"))
+            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
+            process.exit(1)
+        }
+    },100)
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //help
+    client.application.commands.create({
+        name:"help",
+        description:"The help menu",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+
+    })
+
+    //close
+    client.application.commands.create({
+        name:"close",
+        description:"Close the current ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //delete
+    client.application.commands.create({
+        name:"delete",
+        description:"Delete the current ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //add
+    client.application.commands.create({
+        name:"add",
+        description:"Add people to this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to add.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //remove
+    client.application.commands.create({
+        name:"remove",
+        description:"Remove people from this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to remove.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //rename
+    client.application.commands.create({
+        name:"rename",
+        description:"Rename this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"name",
+                description:"The new name (without prefix).",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //reopen
+    client.application.commands.create({
+        name:"reopen",
+        description:"Reopen this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+}

core/ticketCloser.js

@@ -0,0 +1,283 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {discord.Interaction} interaction
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ */
+exports.closeTicket = async (interaction,prefix,mode) => {
+    const chalk = await (await import("chalk")).default
+    const channelmessages = await interaction.channel.messages.fetch()
+    const channel = interaction.channel
+
+    channelmessages.sweep((msgSweep) => {
+        return msgSweep.author.id == client.user.id
+    })
+
+    /**
+     * @type {String} ticketuserarray
+     */
+    const ticketuserarray = interaction.channel.name
+    const ticketusername = ticketuserarray.split(prefix)[1]
+
+    var getuserID = storage.get("userTicketStorage",interaction.channel.id)
+    try {
+        var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{
+        var isDatabaseError = true
+    }
+
+    if (!getusernameStep1){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete"){
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                try {
+                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
+            }
+        deleteRequired = true
+        await interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM
+        await interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+
+            require("./api/modules/events").onTicketDelete(interaction.user,interaction.channel,interaction.guild,new Date(),{name:interaction.channel.name,status:"deleted",ticketOptions:ticketData})
+
+            if (!firstmsg.embeds[0].author) return false
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+    }else if (mode == "close"){
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                try {
+                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
+            }
+        }
+
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:getusernameStep1,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:interaction.guild.roles.everyone,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        interaction.channel.permissionOverwrites.set(permissionArray)
+
+        //message
+        var closeButtonRow = new discord.ActionRowBuilder()
+            .addComponents(
+                new discord.ButtonBuilder()
+                .setCustomId("deleteTicket1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Danger)
+                .setLabel(l.buttons.delete)
+                .setEmoji("✖️")
+            )
+            .addComponents(
+                new discord.ButtonBuilder()
+                .setCustomId("sendTranscript")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setLabel(l.buttons.sendTranscript)
+                .setEmoji("📄")
+            )
+            .addComponents(
+                new discord.ButtonBuilder()
+                .setCustomId("reopenTicket")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Success)
+                .setLabel(l.buttons.reopen)
+                .setEmoji("✔")
+            )
+            
+        const embed = new discord.EmbedBuilder()
+            .setColor(config.main_color)
+            .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+            .setDescription(l.messages.closedDescription)
+        interaction.channel.send({embeds:[embed],components:[closeButtonRow]})
+
+        log("system","closed a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+        
+
+        //getID & send DM
+        await interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+
+            require("./api/modules/events").onTicketClose(interaction.user,interaction.channel,interaction.guild,new Date(),{name:interaction.channel.name,status:"closed",ticketOptions:ticketData})
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+
+    }else if (mode == "deletenotranscript"){
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        
+        enableTranscript = false
+        deleteRequired = true
+        interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM
+        await interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+
+            require("./api/modules/events").onTicketDelete(interaction.user,interaction.channel,interaction.guild,new Date(),{name:interaction.channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+    }
+
+
+    if (enableTranscript == true && mode != "deletenotranscript"){
+
+        if (config.system.enable_transcript || config.system.enable_DM_transcript){
+            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
+
+            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
+        }
+                    
+        if (config.system.enable_transcript){
+            const transcriptEmbed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle(l.messages.newTranscriptTitle)
+                .setAuthor({name:interaction.user.username,iconURL:interaction.user.displayAvatarURL({format:"png"})})
+                .setDescription(l.messages.newTranscriptDescription)
+                .setFooter({text:"ticket: "+ticketuserarray})
+            
+            interaction.guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
+                embeds:[transcriptEmbed],
+                files:[fileattachment]
+            })
+        }
+
+        if (config.system.enable_DM_transcript){
+            const transcriptEmbed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle(l.messages.newTranscriptTitle)
+                .setDescription(l.messages.newTranscriptDescription)
+                .setFooter({text:"ticket: "+ticketuserarray})
+            
+                if (!isDatabaseError) getusernameStep1.send({
+                embeds:[transcriptEmbed],
+                files:[fileattachment]
+            })
+        }
+    }
+
+    if (deleteRequired){
+        const timer = () => {return new Promise((resolve,reject) => {
+            setTimeout(() => {resolve(true)},7000)
+        })}
+        await timer()
+        await interaction.channel.delete()
+    }
+}
+
+exports.runThis = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "sendTranscript") return
+
+        interaction.deferUpdate()
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
+    })
+}

core/ticketMessageEmbed.js

@@ -0,0 +1,96 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const getButton = require("./utils/getButton")
+const l = bot.language
+
+/**
+ * 
+ * @param {String} id the id from an open-ticket embed
+ * @returns {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}} discord embed
+ */
+
+
+
+exports.createEmbed = (id) => {
+    //-----------------------------------
+    //general importing
+    const data = require("./utils/getTicketMessages").getTicketMessage(id)
+    /**@type {discord.ButtonBuilder[]}*/
+    var buttons = []
+    /**@type {getButton.rawButtonData[]} */
+    var buttonData = []
+
+    data.options.forEach((option) => {
+        var button = getButton.getButton(option)
+        var localButtonData = getButton.getOption(option)
+        if (button) buttons.push(button)
+        if (localButtonData) buttonData.push(localButtonData)
+    })
+    //-----------------------------------
+
+    //-----------------------------------
+    //create the embed
+    const embed = new discord.EmbedBuilder()
+        .setColor(data.color)
+        .setTitle(data.name)
+    if (data.enableFooter) embed.setFooter({text:data.footer})
+    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+
+    var description = data.description
+    if (data.enableTicketExplaination){
+        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
+
+        var ticketExplainations = []
+        buttonData.forEach((button) => {
+            var explaination = button.icon+" **"+button.name+":**\n"+button.description
+            ticketExplainations.push(explaination)
+        })
+
+        description = description+ticketExplainations.join("\n\n")
+    }
+
+    if (data.enableMaxTicketsWarning){
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
+    }
+
+    embed.setDescription(description)
+    //-----------------------------------
+
+    //-----------------------------------
+    //create the components
+    var AmountOfRows = Math.ceil(buttons.length / 4)
+    var currentRow = 0
+
+    /**
+     * @type {discord.MessageActionRow[]}
+     */
+    var componentRows = []
+
+    for (let i = AmountOfRows; i > 0; i--){
+
+        componentRows.push(new discord.ActionRowBuilder())
+    }
+
+    buttons.forEach((button,index) => {
+        componentRows[currentRow].addComponents([button])
+
+        if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
+            currentRow = currentRow + 1
+        }
+    })
+    //-----------------------------------
+
+
+
+    //return everything
+    /**
+     * @type {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}}
+     */
+    const returnedData = {embed:embed,componentRows:componentRows}
+    return returnedData
+}
+
+
+this.createEmbed()

core/ticketOpener.js

@@ -0,0 +1,208 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("./getoptions")
+const storage = bot.storage
+
+module.exports = () => {
+    var closeButton = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("closeTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Secondary)
+            .setLabel(l.buttons.close)
+            .setEmoji("🔒")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("deleteTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Danger)
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+    
+    //ticket button click / create ticket
+    client.on("interactionCreate",(interaction) => {
+        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
+            var customId = "newT"+interaction.options.getString("type")
+        }else if (interaction.isButton()){
+            var customId = interaction.customId
+        }else return
+
+        if (interaction.isButton()){
+            if (interaction.customId.startsWith("newT")){
+                const optionid = interaction.customId.split("newT")[1]
+                if (!optionid){
+                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    return
+                }
+            }
+        }
+
+        
+        if (getconfigoptions.getTicketValues("id").includes(customId)){
+
+            //ticketoptions from config
+            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
+
+            if (currentTicketOptions == false || currentTicketOptions.type != "ticket") return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+
+            if (interaction.isButton()){
+                interaction.deferUpdate()
+            }else if (interaction.isChatInputCommand()){
+                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+            }
+
+            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
+
+                try{
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+
+                //update storage
+                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                var ticketNumber = interaction.member.user.username
+
+                //set ticketName
+                var ticketName = currentTicketOptions.channelprefix+ticketNumber
+                var logsname = currentTicketOptions.name
+                
+                //category
+                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
+                    var newTicketCategory = null
+                }else{
+                    var newTicketCategory = currentTicketOptions.category
+                }
+
+                var permissionsArray = []
+                const pfb = discord.PermissionFlagsBits
+                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
+
+                //set everyone allowed
+                if (config.system['has@everyoneaccess']){
+                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    var everyoneDenyPerms = []
+                }else{
+                    var everyoneAllowPerms = []
+                    var everyoneDenyPerms = [pfb.ViewChannel]
+                }
+                permissionsArray.push({
+                    id:interaction.guild.roles.everyone,
+                    type:"role",
+                    allow:everyoneAllowPerms,
+                    deny:everyoneDenyPerms
+                })
+
+                //add the user that created the ticket
+                permissionsArray.push({
+                    id:interaction.member.user,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                })
+
+                //add main adminroles
+                config.main_adminroles.forEach((role,index) => {
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+
+                        permissionsArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
+                    }
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const ticketadmin = currentTicketOptions.adminroles
+                ticketadmin.forEach((role,index) => {
+                    if (!config.main_adminroles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                            })
+                        }catch{
+                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                        }
+                    }
+                })
+
+                //add member role
+                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+                    try {
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
+                        if (!userrole) return
+                        permissionsArray.push({
+                            id:userrole,
+                            type:"role",
+                            deny:[pfb.ViewChannel]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => system/member_role")
+                    }
+                }
+
+                //create the channel
+                interaction.guild.channels.create({
+                    name:ticketName,
+                    type:discord.ChannelType.GuildText,
+                    parent:newTicketCategory,
+                    reason:"A new ticket is created",
+                    permissionOverwrites:permissionsArray
+                    
+                }).then((ticketChannel) => {
+                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    
+                    var ticketEmbed = new discord.EmbedBuilder()
+                        .setAuthor({name:interaction.user.id})
+                        .setColor(config.main_color)
+                        .setTitle(currentTicketOptions.name)
+                        .setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                
+                    ticketChannel.send({
+                        content:"<@"+interaction.member.id+"> @here",
+                        embeds:[ticketEmbed],
+                        components:[closeButton]
+                    
+                    }).then(firstmsg => {
+                        firstmsg.pin()
+                    })
+                    
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    require("./api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+                })
+            }else{
+                try {
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+                
+            }
+        }
+    })
+}

core/ticketReopener.js

@@ -0,0 +1,289 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    var closeRowNormal = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("closeTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Secondary)
+            .setLabel(l.buttons.close)
+            .setEmoji("🔒")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("deleteTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Danger)
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+    
+    var closeRowClosed = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("deleteTicket1")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Danger)
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("sendTranscript")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Secondary)
+            .setLabel(l.buttons.sendTranscript)
+            .setEmoji("📄")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+            .setCustomId("reopenTicket")
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Success)
+            .setLabel(l.buttons.reopen)
+            .setEmoji("✔")
+        )
+    
+    var reopenBar = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("reopenTicketTrue")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("reopenTicketFalse")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("❌")
+        )
+    
+    var reopenBar1 = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("reopenTicketTrue1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("reopenTicketFalse1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("❌")
+        )
+
+    var reopenCommandBar = new discord.ActionRowBuilder()
+        .addComponents(
+            new discord.ButtonBuilder()
+                .setCustomId("reopenTicket1")
+                .setDisabled(false)
+                .setStyle(discord.ButtonStyle.Secondary)
+                .setEmoji("🔓")
+        )
+
+    //NORMAL WAY
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[reopenBar]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketFalse") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[closeRowClosed]})
+
+    })
+
+    const pfb = discord.PermissionFlagsBits
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketTrue") return
+
+        interaction.deferUpdate()
+        
+        const embed = new discord.EmbedBuilder()
+            .setColor(config.main_color)
+            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
+            .setDescription(l.messages.reopenDescription)
+
+        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})
+
+        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
+
+
+        var permissionsArray = []
+
+        //set everyone allowed
+        if (config.system['has@everyoneaccess']){
+            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+            var everyoneDenyPerms = []
+        }else{
+            var everyoneAllowPerms = []
+            var everyoneDenyPerms = [pfb.ViewChannel]
+        }
+        permissionsArray.push({
+            id:interaction.guild.roles.everyone,
+            type:"role",
+            allow:everyoneAllowPerms,
+            deny:everyoneDenyPerms
+        })
+
+        interaction.channel.permissionOverwrites.cache.forEach((p) => {
+            if (p.type == "member"){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
+        })
+
+        interaction.channel.permissionOverwrites.set(permissionsArray)
+    })
+
+
+    //COMMAND WAY
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicket1") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[reopenBar1]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketFalse1") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[reopenCommandBar]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketTrue1") return
+
+        interaction.deferUpdate()
+        
+        const embed = new discord.EmbedBuilder()
+            .setColor(config.main_color)
+            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
+            .setDescription(l.messages.reopenDescription)
+
+        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})
+
+        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
+
+
+        var permissionsArray = []
+
+        //set everyone allowed
+        if (config.system['has@everyoneaccess']){
+            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+            var everyoneDenyPerms = []
+        }else{
+            var everyoneAllowPerms = []
+            var everyoneDenyPerms = [pfb.ViewChannel]
+        }
+        permissionsArray.push({
+            id:interaction.guild.roles.everyone,
+            type:"role",
+            allow:everyoneAllowPerms,
+            deny:everyoneDenyPerms
+        })
+
+        interaction.channel.permissionOverwrites.cache.forEach((p) => {
+            if (p.type == "member"){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
+        })
+
+        interaction.channel.permissionOverwrites.set(permissionsArray)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.reopenTicketDmTitle,l.messages.reopenTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+    })
+
+    //DASHBOARD (comming soon!)
+    /**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+    const reopenTicket = (guild,channel,user) => {
+        log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+        var permissionsArray = []
+
+        //set everyone allowed
+        if (config.system['has@everyoneaccess']){
+            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+            var everyoneDenyPerms = []
+        }else{
+            var everyoneAllowPerms = []
+            var everyoneDenyPerms = [pfb.ViewChannel]
+        }
+        permissionsArray.push({
+            id:guild.roles.everyone,
+            type:"role",
+            allow:everyoneAllowPerms,
+            deny:everyoneDenyPerms
+        })
+
+        channel.permissionOverwrites.cache.forEach((p) => {
+            if (p.type == "member"){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
+        })
+
+        channel.permissionOverwrites.set(permissionsArray)
+    }
+}

core/transcript.js

@@ -0,0 +1,72 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
+const getUserInfo = (channel) => {
+    return new Promise((promiseresolve,reject) => {
+        //getID
+        var result = {
+            ticketopener:{
+                discordjsuser:"",
+                id:"/",
+                name:"/"
+            },
+            ticketname:"/"
+        }
+        channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+
+            result.ticketopener.id = id
+
+            const ticketopener = client.users.cache.find(u => u.id == id)
+            const name = ticketopener.tag
+
+            const channelname = channel.name
+
+            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
+        })
+    })
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.Channel} channel 
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel) => {
+    const ticketuserdata = await getUserInfo(channel)
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
+        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
+
+            const msgstats = "files: "+msg.attachments.size+" | embeds: "+msg.embeds.length+" | isbot: "+msg.author.bot
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+" | "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+" | "+msg.author.tag+" ] ["+msgstats+"]\n"+content+"\n")
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
+    }catch(err){
+        console.log("[error] "+err)
+        return false
+    }
+}

core/utils/getButton.js

@@ -0,0 +1,95 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const getoptions = require("../getoptions")
+const l = bot.language
+
+/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+const getColor = (color) => {
+    const b = discord.ButtonStyle
+    if (color.toLowerCase() == "red"){
+        return b.Danger
+    }else if (color.toLowerCase() == "green"){
+        return b.Success
+    }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+        return b.Primary
+    }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+        return b.Secondary
+    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+        return color
+    }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+        return b.Secondary
+    }else return b.Secondary
+}
+
+const getOption = (id) => {
+    const result = config.options.find((option) => option.id == id)
+    if (!result){return false}else return result
+}
+exports.getOption = getOption
+/**
+ * 
+ * @param {String} id 
+ * @returns {discord.ButtonBuilder|false}
+ */
+exports.getButton = (id) => {
+    const option = getOption(id)
+    if (!option) return false
+    if (option.type == "ticket"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("newT"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "website"){
+        var button = new discord.ButtonBuilder()
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Link)
+            .setURL(option.url)
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "role"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("newR"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }
+
+    return button
+}
+
+
+exports.rawButtonData = class {
+    constructor() {
+        this.id = ""
+        this.name = ""
+        this.description = ""
+        this.icon = ""
+        this.label = ""
+        this.type = ""
+
+        this.color = ""
+        this.enableDMMessage = true
+        this.url = ""
+        this.roles = ["",""]
+        this.mode = ""
+        this.adminroles = ["",""]
+        this.channelprefix = ""
+        this.category = ""
+        this.message = ""
+        this.ticketmessage = ""
+        
+    }
+}

core/utils/getTicketMessages.js

@@ -0,0 +1,16 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+exports.getTicketMessage = (input) => {
+    var returned = config.messages.find(a => a.id == input)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}

index.js

@@ -1,31 +1,174 @@
+//    __________       __________       ___________     ____       ____
+//   /   ____   \     /  ______  \     /          |     |   \      |  |
+//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
+//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
+//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
+//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
+//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
+//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
+//   |  \____/  |     |  |             |          |     |  |     \    |
+//   \__________/     |__|             \__________|     |__|      \___|
+
+
 const discord = require('discord.js')
-const config = require('./config.json')
+const fs = require('fs')
-const intents = discord.Intents
+const {GatewayIntentBits,Partials} = discord
-const client = new discord.Client({intents:[intents.FLAGS.GUILDS,intents.FLAGS.GUILD_MESSAGES,intents.FLAGS.GUILD_MEMBERS]})
+const client = new discord.Client({
+    intents:[
+        GatewayIntentBits.DirectMessages,
+        GatewayIntentBits.GuildInvites,
+        GatewayIntentBits.GuildMembers,
+        GatewayIntentBits.GuildMessages,
+        GatewayIntentBits.Guilds,
+        GatewayIntentBits.MessageContent
+    ],
+    partials:[Partials.Channel,Partials.Message]
+})
 exports.client = client
 
-client.on('ready',() => {
+client.setMaxListeners(30)
-    console.log('ready')
+
-    client.user.setActivity(config.status.text,{type:config.status.type})
+if (process.argv[2]){
+    if (process.argv[2].endsWith("d")){
+        var isDev = true
+        console.log("starting in dev mode...")
+    }else{var isDev = false}
+}else{var isDev = false}
+
+exports.developerMode = isDev
+const language = require("./core/languageManager").language
+exports.language = language
+
+if (isDev){
+    try {
+        var config = require('./devConfig.json')
+    }catch{
+        console.log("devConfig.json not found! Trying the normal config...")
+        var config = require("./config.json")
+    }
+}else{var config = require('./config.json')}
+exports.config = config
+exports.errorLog = require("./core/errorLogSystem")
+const log = this.errorLog.log
+
+client.on('ready',async () => {
+    var statusSet = false
+    const setStatus = (type,text) => {
+        if (statusSet == true) return
+        const getTypeEnum = (text) => {
+            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else return discord.ActivityType.Listening
+        }
+        client.user.setActivity(text,{type:getTypeEnum(type)})
+        statusSet = true
+        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
+    }
+
+    const chalk = await (await import("chalk")).default
+
+    if (!process.argv[2]){
+        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+
+        console.log(chalk.blue("\n\nlogs:")+"\n============")
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
+
+        log("system","bot logged in!")
+
+        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        return
+    }
+
+    if (process.argv[2] == "d"){
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
+    }
+
+    if (!process.argv[2].startsWith("slash")){
+        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+
+        console.log(chalk.blue("\n\nlogs:")+"\n============")
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
+
+        log("system","bot logged in!")
+
+        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+    }else{
+        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        console.log("logs:\n================")
+        console.log("client logged in...")
+        console.log("loading files...")
+        if (process.argv[3] == "enable"){
+            console.log(chalk.green("switching to slashEnable.js"))
+            require("./core/slashSystem/slashEnable")()
+        }else if (process.argv[3] == "disable"){
+            console.log(chalk.green("switching to slashDisable.js"))
+            require("./core/slashSystem/slashDisable")()
+        }else{
+            console.log(chalk.red("Internal Error: unknown slash mode!"))
+            process.exit(1)
+        }
+    }
 })
 
-var storage = require('./storage/storage')
+if (!isDev){
-exports.TicketStorage = storage.ticketStorage
+    require("./core/checker").checker()
-exports.userTicketStorage = storage.userTicketStorage
+}
-exports.transcriptStorage = storage.transcriptStorage
-exports.ticketNumberStorage = storage.ticketNumberStorage
 
-var ticket = require('./commands/ticket')
+if (process.argv[2] && process.argv[2].startsWith("slash")){
-ticket()
+    //do nothing
+}else{
+    var storage = require('./core/dynamicdatabase/storage')
+    exports.storage = storage
 
-var ticketSystem = require('./commands/ticketSystem')
+    //commands
-ticketSystem()
+    require('./commands/ticket')()
+    require("./commands/help")()
+    require("./commands/close")()
+    require("./commands/delete")()
+    require("./commands/rename")()
+    require("./commands/add")()
+    require("./commands/remove")()
+    require("./commands/reopen")()
 
-var ticketExtra = require("./commands/ticketExtra")
+    //core
-ticketExtra()
+    require('./core/ticketOpener')()
+    require("./core/ticketCloser").runThis()
+    require("./core/closebuttons")()
+    require("./core/reactionRoles")()
+    require("./core/ticketReopener")()
 
-var database = require('./commands/database')
+}
-database()
 
+const debugLog = (debugString) => {
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+}
+const errorLog = (errorString,stack) => {
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+}
+
+client.on("debug", async (message) => {
+    if (message.startsWith("Provided token:")){
+        debugLog("Provided token: ***********bot token is invisible**************...")
+        return
+    }
+    debugLog(message)
+});
+
+process.on("uncaughtException",async (error,origin) => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
+    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+})
 
 client.login(config.auth_token)

language/arabic.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"حجج باطلة",
+        "missingArgsDescription":"حجة مفقودة",
+        "noPermsTitle":"ليس لديك إذن",
+        "noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن 'ADMINISTRATOR' أو أن تكون في قائمة الأدوار المسموح بها!",
+        "chooseFromListTitle":"بطاقة التعريف غير صالحة",
+        "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
+        "boterror":"مشكلة في الروبوت",
+        "notInTicketTitle":"أنت لست في تذكرة!",
+        "notInTicketDescription":"هذا الأمر لا يعمل خارج التذاكر!",
+        "ticketDoesntExist":"هذه التذكرة لم تعد موجودة!",
+        "roleDoesntExist":"هذا الدور لم يعد موجودًا!",
+        "anotherOption":"هذا الخيار ليس تذكرة بل نوع آخر!",
+        "maxAmountTitle":"بلغ الحد الأقصى!",
+        "maxAmountDescription":"لقد وصلت إلى الحد الأقصى لعدد التذاكر المسموح بها!\nلذلك لا يمكنك إنشاء واحدة جديدة!",
+        "somethingWentWrong":"**هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
+        "somethingWentWrongTranscript":"**حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
+    },
+    "commands":{
+        "userAddedTitle":"تمت إضافة المستخدم!",
+        "userAddedDescription":"{0} يضاف إلى هذه التذكرة!",
+        "userRemovedTitle":"تمت إزالة المستخدم!",
+        "userRemovedDescription":"{0} تمت إزالته من هذه التذكرة!",
+
+        "renameTitle":"تم تغيير الاسم!",
+        "renameWarning":"تحذير: يمكنك فقط تغيير اسم القناة مرتين في الدقيقة!\n(هذا يرجع إلى حدود معدل الخلاف)",
+
+        "closeTitle":"أغلق هذه التذكرة!",
+        "closeDescription":"يمكنك إغلاق هذه التذكرة بالضغط على الزر أدناه!",
+        "deleteTitle":"احذف هذه التذكرة!",
+        "deleteDescription":"يمكنك حذف هذه التذكرة بالضغط على الزر أدناه!",
+        "reopenTitle":"أعد فتح هذه التذكرة!",
+        "reopenDescription":"يمكنك إعادة فتح هذه التذكرة بالضغط على الزر أدناه!",
+
+        "ticketWarning":"التضمين في الرسالة أدناه!",
+        "maxTicketWarning":"**تحذير:** _يمكنك فقط إنشاء ملفات {0} تذكرة في كل مرة!_"
+    },
+    "helpMenu":{
+        "title":"قائمة التعليمات:",
+        "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
+        "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",
+
+        "msgCmd":"تفرخ تضمين مع الأزرار. (المسؤولون فقط)",
+        "renameCmd":"إعادة تسمية تذكرة. (بدون مسافات)",
+        "closeCmd":"أغلق التذكرة.",
+        "deleteCmd":"حذف التذكرة.",
+        "addCmd":"أضف مستخدمًا إلى التذكرة.",
+        "removeCmd":"إزالة مستخدم من التذكرة.",
+        "reopenCmd":"أعد فتح التذكرة بعد إغلاقه."
+    },
+    "buttons":{
+        "close":"إغلاق التذكرة",
+        "delete":"حذف التذكرة",
+        "reopen":"إعادة فتح التذكرة",
+        "sendTranscript":"إرسال ملف النص"
+    },
+    "messages":{
+        "reopenTitle":"أعيد فتح هذه التذكرة!",
+        "reopenDescription":"لا تتردد في التحدث مرة أخرى!",
+        "closedTitle":"أغلقت هذه التذكرة!",
+        "closedDescription":"يمكن للمسؤولين فقط التحدث في هذه التذكرة الآن!\n\n*انقر فوق الزر أدناه لحذف هذه التذكرة أو إعادة فتحها!*",
+        "createdTitle":"تم إنشاء التذكرة!",
+        "createdDescription":"تم إنشاء تذكرتك ، يمكنك اكتشافها عن طريق ping",
+
+        "newTicketDmTitle":"تذكرة جديدة!",
+        "closedTicketDmTitle":"تم إغلاق التذكرة!",
+        "deletedTicketDmTitle":"تم حذف التذكرة!",
+        "closedTicketDmDescription":"تم إغلاق تذكرتك!",
+        "deletedTicketDmDescription":"تم حذف تذكرتك!",
+        "reopenTicketDmTitle":"أعيد فتح التذكرة!",
+        "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
+        "newTranscriptTitle":"نسخة جديدة هنا!",
+        "newTranscriptDescription":"يمكنك العثور على النص في الملف النصي أعلاه!",
+        "hereIsTheTranscript":"هذا هو النص:",
+
+        "chooseCategory":"اختر فئة:",
+        "gettingdeleted":"...يتم حذف التذكرة"
+    }
+}

language/custom.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"User Added!",
+        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"User Removed!",
+        "userRemovedDescription":"{0} is removed from this ticket!",
+
+        "renameTitle":"The name is changed!",
+        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
+
+        "closeTitle":"Close this ticket!",
+        "closeDescription":"You can close this ticket by clicking on the button below!",
+        "deleteTitle":"Delete this ticket!",
+        "deleteDescription":"You can delete this ticket by clicking on the button below!",
+        "reopenTitle":"Re-Open this ticket!",
+        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Help Menu:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "sendTranscript":"Send Transcript File"
+    },
+    "messages":{
+        "reopenTitle":"Re-Opened this ticket!",
+        "reopenDescription":"Feel free to talk again!",
+        "closedTitle":"Closed this ticket!",
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+        "newTranscriptTitle":"A new transcript is here!",
+        "newTranscriptDescription":"You can find the transcript in the text file above!",
+        "hereIsTheTranscript":"Here is the transcript:",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted..."
+    }
+}

language/dutch.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"Ongeldige Argumenten!",
+        "missingArgsDescription":"Geen Argument",
+        "noPermsTitle":"Geen permissies!",
+        "noPermsDescription":"Je hebt niet de juiste rollen om deze command uit te voeren!\nJe hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane rollen zitten!",
+        "chooseFromListTitle":"Ongeldig ID",
+        "chooseFromListDescription":"Kies een van deze id's:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Je bent niet in een ticket!",
+        "notInTicketDescription":"Deze command werkt niet buiten tickets!",
+        "ticketDoesntExist":"Dit ticket bestaat niet meer!",
+        "roleDoesntExist":"Deze rol bestaat niet meer!",
+        "anotherOption":"Deze optie is geen ticket maar een ander type!",
+        "maxAmountTitle":"Max aantal bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande ticket bereikt!\nDus je kan er geen nieuwe maken!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrongTranscript":"Iets ging fout bij het maken van het transcript!**\nProbeer een andere keer opnieuw!"
+    },
+    "commands":{
+        "userAddedTitle":"User Toegevoegd!",
+        "userAddedDescription":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"User Verwijderd!",
+        "userRemovedDescription":"{0} is verwijderd van dit ticket!",
+
+        "renameTitle":"De naam is veranderd!",
+        "renameWarning":"Waarschuwing: je kan de kanaalnaam maar 2 keer per minuut veranderen!\n(dit heeft te maken met discord rate limits)",
+
+        "closeTitle":"Sluit dit ticket!",
+        "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
+        "deleteTitle":"Verwijder dit ticket!",
+        "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
+        "reopenTitle":"Heropen dit ticket!",
+        "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
+
+        "ticketWarning":"De embed is in het bericht hier onder!",
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd aanmaken!_"
+    },
+    "helpMenu":{
+        "title":"Help Menu:",
+        "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
+        "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
+
+        "msgCmd":"Spawn een embed met knoppen. (admins only)",
+        "renameCmd":"Hernoem een ticket. (geen spaties)",
+        "closeCmd":"Sluit een ticket.",
+        "deleteCmd":"Verwijder een ticket.",
+        "addCmd":"Voeg een user toe aan een ticket.",
+        "removeCmd":"Verwijder een user van een ticket.",
+        "reopenCmd":"Heropen een ticket nadat het gesloten wordt."
+    },
+    "buttons":{
+        "close":"Sluit Ticket",
+        "delete":"Verwijder Ticket",
+        "reopen":"Heropen Ticket",
+        "sendTranscript":"Stuur Transcript Bestand"
+    },
+    "messages":{
+        "reopenTitle":"Dit ticket is terug geopend!",
+        "reopenDescription":"Voel vrij om terug te praten!",
+        "closedTitle":"Dit ticket is gesloten!",
+        "closedDescription":"Nu kunnen alleen nog admins praten in dit ticket!\n\n*Klik op de knop hier onder om het ticket terug te openen of te verwijderen!*",
+        "createdTitle":"Ticket Gemaakt!",
+        "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
+
+        "newTicketDmTitle":"Nieuw Ticket!",
+        "closedTicketDmTitle":"Ticket Gesloten!",
+        "deletedTicketDmTitle":"Ticket Verwijderd!",
+        "closedTicketDmDescription":"Je ticket is gesloten!",
+        "deletedTicketDmDescription":"Je ticket is verwijderd!",
+        "reopenTicketDmTitle":"Ticket Heropend!",
+        "reopenTicketDmDescription":"Je ticket is heropend!",
+        "newTranscriptTitle":"Een nieuw transcript is hier!",
+        "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
+        "hereIsTheTranscript":"Hier is het transcript:",
+
+        "chooseCategory":"kies een categorie:",
+        "gettingdeleted":"Ticket wordt verwijderd..."
+    }
+}

language/english.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"User Added!",
+        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"User Removed!",
+        "userRemovedDescription":"{0} is removed from this ticket!",
+
+        "renameTitle":"The name is changed!",
+        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
+
+        "closeTitle":"Close this ticket!",
+        "closeDescription":"You can close this ticket by clicking on the button below!",
+        "deleteTitle":"Delete this ticket!",
+        "deleteDescription":"You can delete this ticket by clicking on the button below!",
+        "reopenTitle":"Re-Open this ticket!",
+        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Help Menu:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "sendTranscript":"Send Transcript File"
+    },
+    "messages":{
+        "reopenTitle":"Re-Opened this ticket!",
+        "reopenDescription":"Feel free to talk again!",
+        "closedTitle":"Closed this ticket!",
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+        "newTranscriptTitle":"A new transcript is here!",
+        "newTranscriptDescription":"You can find the transcript in the text file above!",
+        "hereIsTheTranscript":"Here is the transcript:",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted..."
+    }
+}

language/french.json

@@ -0,0 +1,74 @@
+{
+    "errors":{
+        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsDescription":"Argument manquant",
+        "noPermsTitle":"Pas de permissions!",
+        "noPermsDescription":"Vous n'avez pas les bons rôles pour exécuter cette commande !\nVous avez besoin de la permission `ADMINISTRATOR` ou d'être dans la liste des rôles autorisés !",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
+        "ticketDoesntExist":"Ce billet n'existe plus !",
+        "roleDoesntExist":"Ce rôle n'existe plus !",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
+        "maxAmountTitle":"Montant max atteint !",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
+        "somethingWentWrong":"**Une erreur s'est produite !**\nVeuillez réessayer une autre fois !",
+        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription !**\nVeuillez réessayer une autre fois !"
+    },
+    "commands":{
+        "userAddedTitle":"Utilisateur ajouté !",
+        "userAddedDescription":"{0} est ajouté à ce billet !",
+        "userRemovedTitle":"Utilisateur supprimé!",
+        "userRemovedDescription":"{0} est supprimé de ce ticket!",
+
+        "renameTitle":"Le nom est changé !",
+        "renameWarning":"Attention : vous ne pouvez modifier le nom de la chaîne que 2 fois par minute !\n(ceci est dû aux limites du taux de discorde)",
+
+        "closeTitle":"Fermez ce ticket !",
+        "closeDescription":"Vous pouvez fermer ce ticket en cliquant sur le bouton ci-dessous !",
+        "deleteTitle":"Supprimez ce billet !",
+        "deleteDescription":"Vous pouvez supprimer ce ticket en cliquant sur le bouton ci-dessous !",
+        "reopenTitle":"Ré-ouvrez ce ticket !",
+        "reopenDescription":"Vous pouvez rouvrir ce ticket en cliquant sur le bouton ci-dessous !",
+
+        "ticketWarning":"L'intégration est dans le message ci-dessous !",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} billet(s) à la fois !_"
+    },
+    "helpMenu":{
+        "title":"Menu d'aide:",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket!**\n\n",
+
+        "msgCmd":"Créez une intégration avec des boutons. (administrateurs uniquement)",
+        "renameCmd":"Renommer un ticket. (sans espaces)",
+        "closeCmd":"Fermer un ticket.",
+        "deleteCmd":"Supprimer un billet.",
+        "addCmd":"Ajouter un utilisateur au ticket.",
+        "removeCmd":"Supprimer un utilisateur du ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Fermer le ticket",
+        "delete":"Supprimer le billet",
+        "reopen":"Billet de réouverture",
+        "sendTranscript":"Envoyer le fichier de transcription"
+    },
+    "messages":{
+        "reopenTitle":"A rouvert ce ticket!",
+        "reopenDescription":"N'hésitez pas à reparler!",
+        "closedTitle":"Fermé ce ticket",
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
+        "createdTitle":"Ticket créé !",
+        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
+
+        "newTicketDmTitle":"Nouveau ticket!",
+        "newTranscriptTitle":"Une nouvelle transcription est ici!",
+        "newTranscriptDescription":"Vous pouvez trouver la transcription dans le fichier texte ci-dessus !",
+        "hereIsTheTranscript":"Voici la transcription :",
+
+        "chooseCategory":"choisissez une catégorie:",
+        "gettingdeleted":"Le ticket est en cours de suppression..."
+    }
+}

language/german.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist ein kein Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
+        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+    },
+    "commands":{
+        "userAddedTitle":"User geaddet!",
+        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
+        "userRemovedTitle":"User entfernt!",
+        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
+
+        "renameTitle":"Der Name wurde geändert!",
+        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
+
+        "closeTitle":"Dieses Ticket schließen!",
+        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
+        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
+        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
+
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
+        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+    },
+    "helpMenu":{
+        "title":"Hilfe Menu:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "sendTranscript":"Transcript-Datei senden"
+    },
+    "messages":{
+        "reopenTitle":"Dieses Ticket wiedereröffnet!",
+        "reopenDescription":"Sie können gerne weiterreden!",
+        "closedTitle":"Dieses Ticket geschlossen!",
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
+        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
+        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
+        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
+        "hereIsTheTranscript":"Hier ist das Transscript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht..."
+    }
+}

language/romanian.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumente invalide!",
+        "missingArgsDescription":"Argument lipsa",
+        "noPermsTitle":"Nu ai permisiunile necesare!",
+        "noPermsDescription":"Nu ai rolurile necesare!\nAi nevoie de permisiunea `ADMINISTRATOR` sau sa fii in lista rolurilor permise!",
+        "chooseFromListTitle":"ID invalid",
+        "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
+        "boterror":"Eroare bot!",
+        "notInTicketTitle":"Nu esti intr-un ticket!",
+        "notInTicketDescription":"Aceasta comanda nu functioneaza in afara ticket-urilor!",
+        "ticketDoesntExist":"Acest ticket nu mai exista!",
+        "roleDoesntExist":"Acest rol nu mai exista",
+        "anotherOption":"Aceasta optiune nu este un ticket ci doar alt tip!",
+        "maxAmountTitle":"Limita a fost atinsa",
+        "maxAmountDescription":"Ai atins limita maxima de tickete\nNu mai poti creea altele!",
+        "somethingWentWrong":"**Ceva nu a mers bine :(**\nTe rugam sa incerci din nou mai tarziu",
+        "somethingWentWrongTranscript":"**Ceva nu a mers bine in timpul creerii copiei a ticket-ului!**\nTe rugam sa incerci din nou mai tarziu!"
+    }, 
+    "commands":{
+        "userAddedTitle":"Utilizator adaugat!",
+        "userAddedDescription":"{0} este adaugat la acest ticket!",
+        "userRemovedTitle":"Utilizator eliminat!",
+        "userRemovedDescription":"{0} este eliminat din acest ticket!",
+
+        "renameTitle":"Numele este schimbat!",
+        "renameWarning":"ATENTIE: poti schimba numele acestui ticket doar de 2 ori pe minut!\n(se datoreaza limitarii discord-ului)",
+
+        "closeTitle":"Inchide acest ticket",
+        "closeDescription":"Poti inchide acest ticket doar apasand butonul de mai jos!",
+        "deleteTitle":"Sterge acest ticket!",
+        "deleteDescription":"Poti sterge acest ticket doar apasand butonul de mai jos",
+        "reopenTitle":"Re-deschide acest ticket!",
+        "reopenDescription":"Poti redeschide acest ticket doar apasand butonul de mai jos!",
+
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos:",
+        "maxTicketWarning":"**ATENTIE:** _Poti creea doar {0} ticket-e odata!_"
+    },
+    "helpMenu":{
+        "title":"Meniu de ajutor:",
+        "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
+        "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
+
+        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
+        "renameCmd":"Redenumeste un ticket. (fara spatii)",
+        "closeCmd":"Redenumeste un ticket ticket.",
+        "deleteCmd":"Sterge un ticket a ticket.",
+        "addCmd":"adauga un utilizator la ticket.",
+        "removeCmd":"Elimina un utilizator de la ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost inchis."
+    },
+    "buttons":{
+        "close":"Inchide Ticket-ul",
+        "delete":"Sterge Ticket-ul",
+        "reopen":"Re-deschide Ticket-ul",
+        "sendTranscript":"Trimite copia chat-ului ticket-ului"
+    },
+    "messages":{
+        "reopenTitle":"Ticket re-deschis",
+        "reopenDescription":"Simte-te comfortabil sa vorbesti din nou!",
+        "closedTitle":"Inchide acest ticket ticket!",
+        "closedDescription":"Doar administratorii pot vorbi in acest ticket de acum!\n\n*Apasa pe butonele de mai jos pentru a inchide/deschide ticket-ul!*",
+        "createdTitle":"Ticket Creat!",
+        "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
+
+        "newTicketDmTitle":"Ticket Nou!",
+        "closedTicketDmTitle":"Ticket închis!",
+        "deletedTicketDmTitle":"Ticket șters!",
+        "closedTicketDmDescription":"Ticket-ul tau este închis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "reopenTicketDmTitle":"Ticket Re-deschis!",
+        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
+        "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
+        "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
+        "hereIsTheTranscript":"Aceasta este copia ticket-ului:",
+
+        "chooseCategory":"Alege o categorie:",
+        "gettingdeleted":"Ticket-ul se sterge..."
+    }
+}

language/spanish.json

@@ -0,0 +1,80 @@
+{
+    "errors":{
+        "missingArgsTitle":"¡Argumentos inválidos!",
+        "missingArgsDescription":"Argumento faltante.",
+        "noPermsTitle":"¡Sin permisos!",
+        "noPermsDescription":"¡No tienes permiso para usar este comando.!\n¡Necesitas el permiso `ADMINISTRATOR` permiso o tener uno de los roles permitidos!",
+        "chooseFromListTitle":"ID Invalida",
+        "chooseFromListDescription":"Elije una de las ID de abajo:",
+        "boterror":"¡Error del bot!",
+        "notInTicketTitle":"¡No te encuentras en un ticket!",
+        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
+        "ticketDoesntExist":"¡Este ticket no existe!",
+        "roleDoesntExist":"¡Este rol no existe!",
+        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
+        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
+        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
+        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
+    },
+    "commands":{
+        "userAddedTitle":"¡Usuario agregado!",
+        "userAddedDescription":"¡{0} fué agregado al ticket!",
+        "userRemovedTitle":"¡Usuario eliminado!",
+        "userRemovedDescription":"¡{0} fué eliminado del ticket!",
+
+        "renameTitle":"¡El nombre fué cambiado!",
+        "renameWarning":"Aviso: Solo puedes cambiar el nombre 2 veces por minuto.\n(Esto es por limitaciones de Discord)",
+
+        "closeTitle":"¡Cierra el ticket!",
+        "closeDescription":"¡Puedes cerrar el ticket con el botón de abajo!",
+        "deleteTitle":"¡Elimina el ticket!",
+        "deleteDescription":"¡Puedes eliminar el ticket con el botón de abajo!",
+        "reopenTitle":"¡Re-Abre el ticket!",
+        "reopenDescription":"¡Puedes re-abrir el ticket con el botón de abajo!",
+
+        "ticketWarning":"¡El emblema está en el mensaje de abajo!",
+        "maxTicketWarning":"**Aviso:** _Solo puedes poseer {0} ticket(s) al mismo tiempo!_"
+    },
+    "helpMenu":{
+        "title":"Menú de ayuda:",
+        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
+        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
+
+        "msgCmd":"Generar un embed con botones. (Solo admins)",
+        "renameCmd":"Renombrar un ticket. (Sin espacios)",
+        "closeCmd":"Cerrar un ticket.",
+        "deleteCmd":"Eliminar un ticket.",
+        "addCmd":"Agregar un usuario al ticket.",
+        "removeCmd":"Eliminar un usuario del ticket.",
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+    },
+    "buttons":{
+        "close":"Cerrar ticket.",
+        "delete":"Eliminar ticket",
+        "reopen":"Re-Abrir ticket",
+        "sendTranscript":"Obtener transcript."
+    },
+    "messages":{
+        "reopenTitle":"¡Ticket Re-Abierto!",
+        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
+        "closedTitle":"¡Ticket cerrado!",
+        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
+        "createdTitle":"¡Ticket creado!",
+        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
+
+        "newTicketDmTitle":"¡Nuevo ticket!",
+        "closedTicketDmTitle":"¡Ticket cerrado!",
+        "deletedTicketDmTitle":"¡Ticket eliminado!",
+        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
+        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
+        "reopenTicketDmTitle":"¡Ticket re-abierto!",
+        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
+        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
+        "newTranscriptDescription":"¡Puedes encontrar el transcript en el archivo de texto que se muestra arriba!",
+        "hereIsTheTranscript":"Aquí está el transcript:",
+
+        "chooseCategory":"elije una categoría:",
+        "gettingdeleted":"El ticket se está viendo eliminado..."
+    }
+}

package.json

@@ -1,17 +1,20 @@
 {
-  "name": "safemt-tickets",
+  "name": "open-ticket",
-  "version": "1.0.0",
+  "version": "2.4.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
-    "test": "echo \"Error: no test specified\" && exit 1"
+    "test": "node index.js d",
+    "slashEnable": "node index.js slash enable",
+    "slashDisable": "node index.js slash disable",
+    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
   },
-  "author": "",
+  "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
-    "canvas": "^2.8.0",
+    "chalk": "^5.0.1",
-    "discord.js": "^13.2.0",
+    "discord.js": "^14.0.2",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"

storage/storage.js

@@ -1,14 +0,0 @@
-const LocalStorage = require("node-localstorage")
-
-const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-exports.ticketStorage = ticketStorage
-
-const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-exports.userTicketStorage = userTicketStorage
-
-const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-