v1.3.2

This is the first stable version of open-ticket 1.3

README.md

@@ -1,85 +1,68 @@
 # open-ticket
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![version](https://img.shields.io/badge/version-1.3.2%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.2) 
+[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
+[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+
 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 300px; width:300px;"/>
+<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+
+[![announcement](https://img.shields.io/badge/new%20announcement!-open--ticket%20v1.4.0-red.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/discussions/3)
+
+[![q&a](https://img.shields.io/badge/Q&A-click%20here-blue.svg?style=flat-square)](./documentation/Q&A.md) 
 
 ## features
 - discord interaction buttons
 - transcripts
 - add/remove users from ticket
 - custom colors & name
-- has tickets for questions, partners & job applications
+- create custom ticket names, icons & colors
+- create url buttons for websites
 - uses discord.js 13
 - configure your own ticket options
 - remove credits if you want
-
+- up to 6 tickets at the same time
+- change all bot messages
 
 ## installation
-You need `node.js 16` to run this project, if you don't want to install `node.js 16` then there is a npm package that can help you.
+**You need `node.js 16` to run this project!**
 
-You can clone this project for download.
+You can clone or download this project.
 
 ### packages
-- canvas => version `^2.8.0`
-- discord.js => version `^13.2.0`
-- express => version `^4.17.1`
-- node-localstorage => version `^2.2.1`
+- chalk => version `latest`
+- discord.js => version `latest`
+- express => version `latest`
+- node-localstorage => version `latest`
 
-The packages are also in package.json!
-
-### node.js 16 package
-if you don't want to install `node.js 16`, you can install this package too
-- node => version ^16.10.0
-
-_npm install node@16_
+You can install all of them by running `npm install`
 
 ## running
 you can run `node index.js` but i would recommend you to use `npm start`
 
 if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
 
-### config (required)
-=> main config
-- `server_name` => the name from your server.
-- `server_logo`=> the logo from your server.
-- `bot_name`=> the bot's name.
-- `main_color`=> the color used in all embeds.
-- `auth_token`=> the bot's token (Discord Developer Portal)
-- `botperms_role`=> the id from a role that can run admin commands with the bot.
-- `prefix`=> the bot's prefix.
-
-- `credits_please-do-not-remove` => remove the credits or not
-
-=> status config
-- `status/type` => PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING
-- `status/text` => the status text
-
-=> ticket system config
-- `system/ticket_channel` => the channel where you are going to put the !ticket msg.
-- `system/ticket_category` => the category for tickets.
-- `system/member_role` => this role doesn't have access to tickets 
-(WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
-- `system/transcript_channel` => the channel for transcripts.
-- `system/enable_transcripts` => enable transcripts.
-- `system/enable_category` => enable tickets in category.
-
-=> ticket options config
-- `options/ticket.../enabled` => set this option TRUE or FALSE.
-- `options/ticket.../icon` => set an emoji for this ticket option.
-- `options/ticket.../description` => set a description for this ticket option.
-- `options/ticket.../name` => set a name for this ticket option.
-- `options/ticket.../channel_prefix` => this will be the prefix for channel names (empty is disabled!)
+### config
+Our config documentation is moved to another file:
+[click here to view](./documentation/CONFIG.md)
 
 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
 - `SERVER MEMBERS INTENT`
 - `MESSAGE CONTENT INTENT`
 
-The bot needs `ADMINISTRATOR` permissions to work the best.
+To work the best, the bot needs `ADMINISTRATOR` permissions.
+You can also configure your own permissions
 
-## credits
-Please don't remove the credits from the bot 😊.
+## v1.4.0 announcement
+Hello everyone, soon open-ticket v1.4.0 will be launched, it contains a lot of new features. You can view them below.
+[click here to view the announcement](https://github.com/DJj123dj/open-ticket/discussions/3)
 
-_v1.2.1_
+## information
 
-© 2021 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
+_v1.3.2_
+
+changelog: [click here](./documentation/CHANGELOG.md)
+
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)

checker.js

@@ -0,0 +1,214 @@
+module.exports = async () => {
+    const chalk = await (await import("chalk")).default
+    const config = require("./config.json")
+    var errorList = []
+    var isError = false
+    var warnList = []
+    var isWarn = false
+    const createError = (message) => {
+        isError = true
+        errorList.push("open-ticket ERROR: "+message)
+    }
+    const createWarn = (message) => {
+        isWarn = true
+        warnList.push("open-ticket WARNING: "+message)
+    }
+
+    //checker
+
+    //token
+    if (config.auth_token.includes(" ")){
+        createError("invalid token | there are spaces in your token!")
+    }
+    if (config.auth_token.length < 40){
+        createError("invalid token | length not correct!")
+    }
+
+    //color
+    if (!config.main_color.startsWith("#")){
+        createError("color not detected | 'main_color' doesn't start with a '#'!")
+    }
+    if (config.main_color.length > 7 || config.main_color.length < 7){
+        createError("color not detected | 'main_color' is not a valid hex color!")
+    }
+
+    //admin
+    if (config.botperms_role.includes(" ")){
+        createError("invalid role id | 'botperms_role' is not a valid role id!")
+    }
+    if (config.botperms_role.length > 20|| config.botperms_role.length < 16){
+        createError("invalid role id | 'botperms_role' is not a valid role id!")
+    }
+
+    //prefix
+    if (config.prefix == ""){
+        createError("no prefix | 'prefix' is empty!")
+    }
+    if (config.prefix.length > 3){
+        createWarn("long prefix | your prefix is a little bit long!")
+    }
+
+    //status
+    if (config.status.enabled && (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM")){
+        createError("status error | 'status/type' is invalid!")
+    }
+    if (config.status.enabled && config.status.text.length < 1){
+        createError("status error | 'status/text' must be at least 1 character long!")
+    }
+
+    //ticketchannel
+    if (config.system.ticket_channel.includes(" ")){
+        createWarn("invalid channel id | 'system/ticket_channel' is not a valid channel id!")
+    }
+    if (config.system.ticket_channel.length < 1){
+        createWarn("no ticket channel | 'system/ticket_channel' is empty")
+    }else if (config.system.ticket_channel.length > 20|| config.system.ticket_channel.length < 16){
+        createWarn("invalid channel id | 'system/ticket_channel' is not a valid channel id!")
+    }
+
+    //maxticket
+    if (config.system.max_allowed_tickets < 1){
+        createWarn("no tickets | if 'system/max_allowed_tickets' is under 1 you can't create any ticket")
+    }
+
+    //category
+    if (config.system.enable_category == true && config.system.ticket_category.includes(" ")){
+        createError("invalid category id | 'system/ticket_category' is not a valid category id!")
+    }
+    if (config.system.enable_category && config.system.ticket_category > 20 || config.system.ticket_category < 16){
+        createError("invalid category id | 'system/ticket_category' is not a valid category id!")
+    }
+
+    //everyoneaccess
+    if (config.system["has@everyoneaccess"] == true){
+        createWarn("access | everyone has access to the tickets!")
+    }
+
+    //memberrole
+    if (config.system.member_role.includes(" ")){
+        createError("invalid role id | 'system/member_role' is not a valid role id!")
+    }
+    if (config.system.member_role.length > 20){
+        createError("invalid role id | 'system/member_role' is not a valid role id!")
+    }
+    if (config.system.member_role == "" || config.system.member_role == " " || config.system.member_role == "false" || config.system.member_role == "null" || config.system.member_role == "0"){
+        createWarn("no member role | 'system/member_role' is not valid so technically everyone can view a ticket!")
+    }
+
+    //transcript
+    if (config.system.enable_transcript && config.system.transcript_channel.includes(" ")){
+        createError("invalid channel id | 'system/transcript_channel' is not a valid channel id!")
+    }
+    if (config.system.enable_transcript && config.system.transcript_channel.length > 20 || config.system.transcript_channel.length < 16){
+        createError("invalid channel id | 'system/transcript_channel' is not a valid channel id!")
+    }
+
+    //messages
+    if (config.messages.general.nopermissions.length < 1){
+        createError("no message | 'messages/general/nopermissions' is empty!")
+    }
+    if (config.messages.ticket.newTicketEmbed.length < 1){
+        createError("no message | 'messages/ticket/newTicketEmbed' is empty!")
+    }
+    if (config.messages.dm.alreadyCreated.length < 1){
+        createError("no message | 'messages/dm/alreadyCreated' is empty!")
+    }
+    if (config.messages.dm.newTicket.length < 1){
+        createError("no message | 'messages/dm/newTicket' is empty!")
+    }
+    if (config.messages.dm.closeTicket.length < 1){
+        createError("no message | 'messages/dm/closeTicket' is empty!")
+    }
+
+    //layout
+    const checkLayout = (layout,layoutname,color,footer,thumbnail) => {
+        if (color){
+            if (!layout.customColor.startsWith("#")){
+                createError("color not detected | 'layout/"+layoutname+"/customColor' doesn't start with a '#'!")
+            }
+            if (layout.customColor.length > 7 || layout.customColor.length < 7){
+                createError("color not detected | 'layout/"+layoutname+"/customColor' is not a valid hex color!")
+            }
+        }
+        if (footer){
+            if (layout.footer.length < 1){
+                createError("no footer | 'layout/"+layoutname+"/footer' doesn't have a footer!")
+            }
+        }
+        if (thumbnail){
+            if (!layout.thumbnailURL.startsWith("https://") && !layout.thumbnailURL.startsWith("http://")){
+                createError("thumbnail | the thumbnail url in 'layout/"+layoutname+"/thumbnailURL' is not a valid url!")
+            }
+        }
+    }
+    checkLayout(config.layout.ticketEmbed,"ticketEmbed",config.layout.ticketEmbed.customColorEnabled,config.layout.ticketEmbed.footerEnabled,config.layout.ticketEmbed.thumbnailEnabled)
+    checkLayout(config.layout.ticketMsg,"ticketMsg",config.layout.ticketMsg.customColorEnabled,config.layout.ticketMsg.footerEnabled,config.layout.ticketMsg.thumbnailEnabled)
+    checkLayout(config.layout.transcripts,"transcripts",config.layout.transcripts.customColorEnabled,false,config.layout.transcripts.thumbnailEnabled)
+
+    const checkOption = (ticket,ticketname,enabled,urlmode) => {
+        if (enabled){
+            if (ticket.icon.length > 0){
+                const emojiRegex = /\p{Emoji}/u
+                const isEmoji = emojiRegex.test(ticket.icon)
+                if (isEmoji == false){
+                    createWarn("invalid emoji | 'options/"+ticketname+"/icon' is not a valid emoji (code can be wrong)")
+                }
+            }
+            if (ticket.description.length < 1){
+                createWarn("no description | 'options/"+ticketname+"/description' is empty")
+            }
+            if (ticket.name.length < 1){
+                createWarn("no description | 'options/"+ticketname+"/name' is empty")
+            }
+            if (ticket.channel_prefix.length < 1){
+                createWarn("no description | 'options/"+ticketname+"/channel_prefix' is empty")
+            }
+            if (ticket.isURL == true && ticket.color != "red" && ticket.color != "blue" && ticket.color != "green" && ticket.color != "gray" && ticket.color != "none"){
+                createWarn("invalid button color | 'options/"+ticketname+"/color' must be one of (red,green,blue,gray,none)")
+            }
+
+            if (urlmode && (!ticket.url.startsWith("https://") && !ticket.url.startsWith("http://"))){
+                createError("url invalid | the url in 'options/"+ticketname+"/url' is not a valid url!")
+            }
+        }
+        return
+    }
+
+    checkOption(config.options.ticket1,"ticket1",config.options.ticket1.enabled,config.options.ticket1.isURL)
+    checkOption(config.options.ticket2,"ticket2",config.options.ticket2.enabled,config.options.ticket2.isURL)
+    checkOption(config.options.ticket3,"ticket3",config.options.ticket3.enabled,config.options.ticket3.isURL)
+    checkOption(config.options.ticket4,"ticket4",config.options.ticket4.enabled,config.options.ticket4.isURL)
+    checkOption(config.options.ticket5,"ticket5",config.options.ticket5.enabled,config.options.ticket5.isURL)
+    checkOption(config.options.ticket6,"ticket6",config.options.ticket6.enabled,config.options.ticket6.isURL)
+
+    //the end
+    if (errorList.length > 0 || warnList.length > 0){
+        console.log("REPORT:\n===========================")
+    }
+    warnList.forEach((w) => {
+        const splitw = w.split("'")
+        if (splitw.length > 1){
+            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+        }else {var splitstring = chalk.yellow(splitw[0])}
+        console.log(splitstring)
+    })
+    errorList.forEach((e) => {
+        const splite = e.split("'")
+        if (splite.length > 1){
+            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+        }else {var splitstring = chalk.red(splite[0])}
+        console.log(splitstring)
+    })
+    if (isError){
+        console.log("===========================")
+        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+        if (isWarn){
+            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+        }
+        process.exit(0)
+    }else if (isWarn == true && isError == false){
+        console.log("===========================")
+        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+    }
+
+}

commands/database.js

@@ -5,18 +5,17 @@ const config = require("../config.json")
 
 
 module.exports = () => {
-    client.on("message",(msg) => {
+    client.on("messageCreate",(msg) => {
         var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"resetdatabase"){
-            if (msg.author.id == client.application.owner.id){
-                const databaseEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setTitle("How to reset the database:")
-                    .setDescription("1: Go to the folder `./storage` in your bot's directory.\n\n2: If posible remove the folders\n`./tickets`, `./transcripts` & `./userTickets`\nfrom the folder `./storage`\n\n3: Restart the bot")
-                    .setFooter("if it doesn't work, create an issue on github or DM me on discord!")
+        if (args[0] == config.prefix+"resetdatabase" || args[0] == config.prefix+"resetdb"){
+            const databaseEmbed = new discord.MessageEmbed()
+                .setColor(config.main_color)
+                .setTitle("How to reset the database:")
+                .setDescription("1: Go to the folder `./storage` in your bot's directory.\n\n2: If posible remove the folders\n`./tickets`, `./transcripts` & `./userTickets`\nfrom the folder `./storage`\n\n3: Restart the bot")
+                .setFooter({text:"if it doesn't work, create an issue on github or DM me on discord!"})
 
-                msg.channel.send({embeds:[databaseEmbed]})
-            }
+            msg.channel.send({embeds:[databaseEmbed]})
+            if (config.logs){console.log("[command] "+config.prefix+"resetdatabase (user:"+msg.author.username+")")}
         }
     })
 }

commands/ticket.js

@@ -7,75 +7,236 @@ const config = require("../config.json")
 module.exports = () => {
     client.on("messageCreate", msg => {
         if (msg.content == config.prefix+"ticket msg"){
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissons for this command!"})
+            if (msg.member.roles.cache.has(config.botperms_role) == false){
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
+            var currentTicketButtons = 0
             var ticketButton = new discord.MessageActionRow()
+            var ticketButton2 = new discord.MessageActionRow()
 
-
-            if (config.options.ticket1.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket1")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket1.icon)
-                )
+            const getColor = (color) => {
+                if (color.toLowerCase() == "red"){
+                    return "DANGER"
+                }else if (color.toLowerCase() == "green"){
+                    return "SUCCESS"
+                }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+                    return "PRIMARY"
+                }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+                    return "SECONDARY"
+                }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+                    return color
+                }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+                    return "SECONDARY"
+                }else return "SECONDARY"
             }
 
+            if (config.options.ticket1.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket1.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket1")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket1.color))
+                            .setEmoji(config.options.ticket1.icon)
+                    )
+                }else{
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket1.icon)
+                            .setURL(config.options.ticket1.url)
+                    )
+                }
+            }
             if (config.options.ticket2.enabled){
-                ticketButton.addComponents(
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket2.isURL == false){
+                localTicketButton.addComponents(
                     new discord.MessageButton()
                         .setCustomId("newTicket2")
                         .setDisabled(false)
-                        .setStyle("SECONDARY")
+                        .setStyle(getColor(config.options.ticket2.color))
                         .setEmoji(config.options.ticket2.icon)
                 )
+                }else{
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket2.icon)
+                            .setURL(config.options.ticket2.url)
+                    )
+                }
             }
 
             if (config.options.ticket3.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket3")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket3.icon)
-                )
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket3.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket3")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket3.color))
+                            .setEmoji(config.options.ticket3.icon)
+                    )
+                    }else{
+                        localTicketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket3.icon)
+                                .setURL(config.options.ticket3.url)
+                        )
+                    }
             }
 
             if (config.options.ticket4.enabled){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket4")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji(config.options.ticket4.icon)
-                )
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket4.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket4")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket4.color))
+                            .setEmoji(config.options.ticket4.icon)
+                    )
+                    }else{
+                        localTicketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket4.icon)
+                                .setURL(config.options.ticket4.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket5.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket5.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket5")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket5.color))
+                            .setEmoji(config.options.ticket5.icon)
+                    )
+                    }else{
+                        localTicketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket5.icon)
+                                .setURL(config.options.ticket5.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket6.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket6.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket6")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket6.color))
+                            .setEmoji(config.options.ticket6.icon)
+                    )
+                }else{
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket6.icon)
+                            .setURL(config.options.ticket6.url)
+                    )
+                }
             }
 
             var categorylist = ""
-            if (config.options.ticket1.enabled){categorylist = "\n\n"+categorylist+config.options.ticket1.icon+": **"+config.options.ticket1.name+"**\n"+config.options.ticket1.description}
+            if (config.options.ticket1.enabled){categorylist = categorylist+"\n"+config.options.ticket1.icon+": **"+config.options.ticket1.name+"**\n"+config.options.ticket1.description}
 
-            if (config.options.ticket2.enabled){categorylist = "\n\n"+categorylist+config.options.ticket2.icon+": **"+config.options.ticket2.name+"**\n"+config.options.ticket2.description}
+            if (config.options.ticket2.enabled){categorylist = categorylist+"\n\n"+config.options.ticket2.icon+": **"+config.options.ticket2.name+"**\n"+config.options.ticket2.description}
 
-            if (config.options.ticket3.enabled){categorylist = "\n\n"+categorylist+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
+            if (config.options.ticket3.enabled){categorylist = categorylist+"\n\n"+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
 
-            if (config.options.ticket4.enabled){categorylist = "\n\n"+categorylist+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
-                
+            if (config.options.ticket4.enabled){categorylist = categorylist+"\n\n"+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
+
+            if (config.options.ticket5.enabled){categorylist = categorylist+"\n\n"+config.options.ticket5.icon+": **"+config.options.ticket5.name+"**\n"+config.options.ticket5.description}
+
+            if (config.options.ticket6.enabled){categorylist = categorylist+"\n\n"+config.options.ticket6.icon+": **"+config.options.ticket6.name+"**\n"+config.options.ticket6.description}
                 
                 
 
             var ticketEmbed = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create 1 ticket at a time!_")
+            if (config.layout.ticketMsg.customColorEnabled){
+                ticketEmbed.setColor(config.layout.ticketMsg.customColor)
+            }else{ticketEmbed.setColor(config.main_color)}
+
+            if (config.layout.ticketMsg.footerEnabled){
+                ticketEmbed.setFooter({text:config.layout.ticketMsg.footer})
+            }
+            if (config.layout.ticketMsg.thumbnailEnabled){
+                ticketEmbed.setThumbnail(config.layout.ticketMsg.thumbnailURL)
+            }
+                
+            ticketEmbed.setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create "+config.system.max_allowed_tickets+" ticket(s) at a time!_")
             
             
-        
-            msg.channel.send({embeds:[ticketEmbed],components:[ticketButton]})
-            
+            if (currentTicketButtons <= 4){
+                var embedComponents = [ticketButton]
+            }else{var embedComponents = [ticketButton,ticketButton2]}
+
+            msg.channel.send({embeds:[ticketEmbed],components:embedComponents})
             
+            if (config.logs){console.log("[command] "+config.prefix+"ticket msg (user:"+msg.author.username+")")}
+            if (config.logs){console.log("[system] created ticket message")}
         }
     })
 }

commands/ticketExtra.js

@@ -14,13 +14,14 @@ module.exports = () => {
                 .setTitle("Ticket commands")
 
             const prefix = config.prefix
-            TicketHelpMsg.setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`"+prefix+"ticket msg` ➜ _Admin command._\n`"+prefix+"ticket rename` ➜ _Rename a ticket (no spaces)._\n`"+prefix+"ticket close` ➜ _Close a ticket._\n`"+prefix+"ticket add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"ticket remove <user>` ➜ _Remove a user from the ticket._\n`"+prefix+"resetdatabase` ➜ _Steps to reset the database._")
+            TicketHelpMsg.setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`"+prefix+"ticket msg` ➜ _Admin command._\n`"+prefix+"ticket rename` ➜ _Rename a ticket (no spaces)._\n`"+prefix+"ticket close` ➜ _Close a ticket._\n`"+prefix+"ticket add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"ticket remove <user>` ➜ _Remove a user from the ticket._\n`"+prefix+"resetdatabase` ➜ _Steps to reset the database._\n`"+prefix+"resetdb` ➜ _Also database stuff._")
 
-            if (config['credits_please-do-not-remove']){
-                TicketHelpMsg.setFooter("OpenTicket by DJdj Development | view on github for source code")
+            if (config.credits){
+                TicketHelpMsg.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code"})
             }
 
             msg.channel.send({embeds:[TicketHelpMsg]})
+            if (config.logs){console.log("[command] "+config.prefix+"ticket help (user:"+msg.author.username+")")}
         }
     })
 
@@ -35,7 +36,7 @@ module.exports = () => {
                     msg.channel.send({content:"I didn't find the close button!"})
                 }
                 if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                     return
                 }
                 var CloseMsg = new discord.MessageEmbed()
@@ -43,7 +44,8 @@ module.exports = () => {
                 .setDescription("Click [here]("+firstmsg.url+") to close this ticket.")
                 .setTitle("Close this ticket:")
 
-            msg.channel.send({embeds:[CloseMsg]})
+                msg.channel.send({embeds:[CloseMsg]})
+                if (config.logs){console.log("[command] "+config.prefix+"ticket close (user:"+msg.author.username+")")}
             })
             
             
@@ -55,7 +57,7 @@ module.exports = () => {
         if (args[0] == config.prefix+"ticket" && args[1] == "rename"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
@@ -65,15 +67,18 @@ module.exports = () => {
             }
 
             var name = args[2]
+            var oldname = msg.channel.name
             msg.channel.messages.fetchPinned().then(msglist => {
                 if (msglist.last().author.id == client.user.id){
-                    msg.channel.send({content:"De naam is veranderd!"}).then(rmsg => {
+                    msg.channel.send({content:"The name from the ticket is changed!"}).then(rmsg => {
                         rmsg.channel.setName(name)
+                        if (config.logs){console.log("[system] renamed a ticket (name:"+oldname+",newname:"+name+")")}
                     })
                 }else{
-                    msg.channel.send({content:"You aren't in a ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                 }
             })
+            if (config.logs){console.log("[command] "+config.prefix+"ticket rename (user:"+msg.author.username+")")}
         }
     })
 
@@ -82,13 +87,13 @@ module.exports = () => {
         if (args[0] == config.prefix+"ticket" && args[1] == "add"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
             msg.channel.messages.fetch().then(msglist => {
                 if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                     return
                 }
 
@@ -102,8 +107,11 @@ module.exports = () => {
                 }
                 
                 msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+                if (config.logs){console.log("[system] added user to ticket (name:"+user.username+",ticket:"+msg.channel.name+")")}
 
             })
+            var loguser = msg.mentions.users.first()
+            if (config.logs){console.log("[command] "+config.prefix+"ticket add "+loguser.username+" (user:"+msg.author.username+")")}
         }
     })
 
@@ -112,7 +120,7 @@ module.exports = () => {
         if (args[0] == config.prefix+"ticket" && args[1] == "remove"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
@@ -132,8 +140,12 @@ module.exports = () => {
                 }
                 
                 msg.channel.permissionOverwrites.delete(user.id)
+                if (config.logs){console.log("[system] removed user from ticket (name:"+user.username+",ticket:"+msg.channel.name+")")}
 
             })
+
+            var loguser = msg.mentions.users.first()
+            if (config.logs){console.log("[command] "+config.prefix+"ticket remove "+loguser.username+" (user:"+msg.author.username+")")}
         }
     })
 }

commands/ticketSystem.js

@@ -18,83 +18,128 @@ module.exports = () => {
             .setLabel("Close Ticket")
             .setEmoji("❌")
         )
-
+    
+    //ticket button click / create ticket
     client.on("interactionCreate",interaction => {
 
         if (interaction.isButton() == false){
             return
         }
         
-        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"){
+        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"||interaction.customId == "newTicket5"||interaction.customId == "newTicket6"){
             
             interaction.deferUpdate()
 
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"){
+            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"|| Number(ticketStorage.getItem(interaction.member.id)) < config.system.max_allowed_tickets){
 
                 try{
-                    interaction.member.send("**You created a ticket in our server!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.newTicket)
+                    }
                 }
                 catch{console.log("can't send DM to member || member doesn't allow dm's")}
                 
 
-                
-                ticketStorage.setItem(interaction.member.id,"true")
-
+                //update storage
+                ticketStorage.setItem(interaction.member.id,Number(ticketStorage.getItem(interaction.member.id))+1)
                 var ticketNumber = interaction.member.user.username
 
+                //set ticketName
                 if (interaction.customId == "newTicket1"){
                     var ticketName = config.options.ticket1.channel_prefix+ticketNumber
+                    var logsname = config.options.ticket1.name
                 }else if (interaction.customId == "newTicket2"){
                     var ticketName = config.options.ticket2.channel_prefix+ticketNumber
+                    var logsname = config.options.ticket2.name
                 }else if (interaction.customId == "newTicket3"){
                    var ticketName = config.options.ticket3.channel_prefix+ticketNumber
+                   var logsname = config.options.ticket3.name
                 }else if (interaction.customId == "newTicket4"){
                     var ticketName = config.options.ticket4.channel_prefix+ticketNumber
+                    var logsname = config.options.ticket4.name
+                }else if (interaction.customId == "newTicket5"){
+                    var ticketName = config.options.ticket5.channel_prefix+ticketNumber
+                    var logsname = config.options.ticket5.name
+                }else if (interaction.customId == "newTicket6"){
+                    var ticketName = config.options.ticket6.channel_prefix+ticketNumber
+                    var logsname = config.options.ticket6.name
                 }
                 
+                //set category
                 if (config.system.enable_category){
                 var Category = config.system.ticket_category
                 }else{var Category = null}
 
-                    interaction.guild.channels.create(ticketName,{
-                        type:"GUILD_TEXT",
-                        parent:Category,
-                        permissionOverwrites:[
-                            {
-                                id:interaction.member.id,
-                                type:"member",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.botperms_role,
-                                type:"role",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.system.member_role,
-                                type:"role",
-                                deny:["VIEW_CHANNEL"]
-                            }
-                        ]
-                    }).then(tChannel => {
-                        userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                        
-                    
-                        var ticketEmbed = new discord.MessageEmbed()
-                            .setColor(config.main_color)
+                var permissionsArray = []
 
-                            ticketEmbed.setDescription("You created a ticket!\n\n_Click on the close button below to close this ticket_")
-                    
-                        tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
-                            firstmsg.pin()
-                        })
+                //set everyone allowed
+                if (config.system['has@everyoneaccess']){
+                    var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                    var everyoneDenyPerms = []
+                }else{
+                    var everyoneAllowPerms = []
+                    var everyoneDenyPerms = ["VIEW_CHANNEL"]
+                }
+                permissionsArray.push({
+                    id:interaction.member.id,
+                    type:"member",
+                    allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                })
+                permissionsArray.push({
+                    id:config.botperms_role,
+                    type:"role",
+                    allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                })
+                permissionsArray.push({
+                    id:interaction.guild.id,
+                    type:"role",
+                    allow:everyoneAllowPerms,
+                    deny:everyoneDenyPerms
+                })
+                if (config.system.member_role == "" || config.system.member_role == " " || config.system.member_role == "false" || config.system.member_role == "null" || config.system.member_role == "0"){
+                    permissionsArray.push({
+                        id:config.system.member_role,
+                        type:"role",
+                        deny:["VIEW_CHANNEL"]
                     })
+                }
+
+                //create the channel
+                interaction.guild.channels.create(ticketName,{
+                    type:"GUILD_TEXT",
+                    parent:Category,
+                    permissionOverwrites:permissionsArray
+                }).then(tChannel => {
+                    userTicketStorage.setItem(tChannel.id,interaction.member.id)
+                    
+                
+                    var ticketEmbed = new discord.MessageEmbed()
+                    if (config.layout.ticketEmbed.customColorEnabled){
+                        ticketEmbed.setColor(config.layout.ticketEmbed.customColor)
+                    }else{ticketEmbed.setColor(config.main_color)}
+
+                    if (config.layout.ticketEmbed.footerEnabled){
+                        ticketEmbed.setFooter({text:"config.layout.ticketEmbed.footer"})
+                    }
+                    if (config.layout.ticketEmbed.thumbnailEnabled){
+                        ticketEmbed.setThumbnail(config.layout.ticketEmbed.thumbnailURL)
+                    }
+                    ticketEmbed.setTitle("You created a ticket!")
+                    ticketEmbed.setDescription(config.messages.ticket.newTicketEmbed)
+                
+                    tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
+                        firstmsg.pin()
+                    })
+                    if (config.logs){console.log("[system] created a new ticket (name:"+logsname+",user:"+interaction.user.username+")")}
+                })
 
 
 
             }else{
                 try {
-                    interaction.member.send("**You have already created a ticket!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.alreadyCreated)
+                    }
                 }
                 catch{console.log("can't send DM to member || member doesn't allow dm's")}
                 
@@ -106,6 +151,7 @@ module.exports = () => {
 
     })
 
+    //closeBAR
     var closeBar = new discord.MessageActionRow()
     .addComponents(
         new discord.MessageButton()
@@ -173,6 +219,15 @@ module.exports = () => {
                 var transcript = transcriptArray.reverse().join("\n")
                 transcriptStorage.setItem(interaction.channel.id,transcript)
 
+                //transcript color & thumbnail
+                if (config.layout.transcripts.customColorEnabled){
+                    var transcriptColor = config.layout.transcripts.customColor
+                }else{var transcriptColor = config.main_color}
+
+                if (config.layout.transcripts.thumbnailEnabled){
+                    var transcriptThumbnail = config.layout.transcripts.thumbnailURL
+                }else{var transcriptThumbnail = ""}
+
                 var splittedTranscript = [transcript.slice(0,2000)]
                 if (transcript.length > 4000){
                     splittedTranscript.push(transcript.slice(2000,4000))
@@ -181,35 +236,40 @@ module.exports = () => {
                     splittedTranscript.push(transcript.slice(2000))
                 }
                 var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
+                    .setColor(transcriptColor)
+                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
                     .setTitle("There is a new transcript!")
                     .setDescription(splittedTranscript[0])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
+                    .setThumbnail(transcriptThumbnail)
 
                 if (transcript.length > 4000){
                 var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
+                    .setColor(transcriptColor)
+                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
                     .setTitle("transcript #2")
                     .setDescription(splittedTranscript[1])
                     .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setThumbnail(transcriptThumbnail)
+
                 var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
+                    .setColor(transcriptColor)
+                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
                     .setTitle("transcript #3")
                     .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
+                    .setThumbnail(transcriptThumbnail)
         
                 client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
 
                 }else if (transcript.length > 2000){
                 var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
+                    .setColor(transcriptColor)
+                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
                     .setTitle("transcript #2")
                     .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
+                    .setThumbnail(transcriptThumbnail)
 
                 client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
                 }else{
@@ -220,12 +280,16 @@ module.exports = () => {
                 
 
                 interaction.channel.delete()
+                if (config.logs){console.log("[system] closed a ticket (name:"+interaction.channel.name+",user:"+interaction.user.username+")")}
+                
 
                 
-                ticketStorage.setItem(getuserID,"false")
+                ticketStorage.setItem(getuserID,Number(ticketStorage.getItem(getuserID)) - 1)
 
                 try {
-                    interaction.member.send("**your ticket is closed by "+interaction.member.user.username+"!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.closeTicket)
+                    }
                 }
                 catch{console.log("can't send DM to member || member doesn't allow dm's")}
             })

config.json

@@ -1,59 +1,132 @@
 {
-    "server_name":"Ticket Bot Land",
-    "server_logo":"https://www.example.com/another-example/yourlogo.png",
     "bot_name":"Wumpus",
     "main_color":"#fffff",
     "auth_token":"the bot's auth token",
-    "botperms_role":"the id from a role that can do anything with the bot",
+    "botperms_role":"the id from an admin role (they can do admin things with the bot)",
     "prefix":"!",
+    "logs":true,
 
-    "credits_please-do-not-remove":true,
-    
+    "credits":true,
     "status":{
-        "type":"PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING",
+        "enabled":true,
+        "type":"PLAYING | LISTENING | WATCHING | CUSTOM",
         "text":"!ticket"
     },
 
     "system":{
         "ticket_channel":"id of the channel with the !ticket msg",
+        "max_allowed_tickets":5,
+        "enable_DM_Messages":true,
 
         "enable_category":false,
         "ticket_category":"the id of a category for the tickets",
 
-        "member_role":"this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!)",
+        "has@everyoneaccess":false,
+        "member_role":"this role doesn't have access to tickets",
 
         "enable_transcript":false,
         "transcript_channel":"the channel for transcripts"
     },
 
+    "messages":{
+        "general":{
+            "nopermissions":"**You don't have permissions to run this command!**"
+        },
+        "dm":{
+            "alreadyCreated":"**You currently have as many open tickets as the maximum allowed!**",
+            "newTicket":"You created a new ticket in our server, the staff will come and help you soon!",
+            "closeTicket":"**Your ticket is closed!**"
+        },
+        "ticket":{
+            "newTicketEmbed":"You created a ticket!\n\n_Click on the close button below to close this ticket_"
+        }
+    },
+
+    "layout":{
+        "transcripts":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        },
+        "ticketMsg":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "footerEnabled":false,
+            "footer":"We are using open-tickets from DJj123dj",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        },
+        "ticketEmbed":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "footerEnabled":false,
+            "footer":"This is embed in the start of a ticket.",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        }
+    },
+
     "options":{
         "ticket1":{
             "enabled":true,
             "icon":"🎫",
             "description":"Create a general ticket.",
             "name":"Ticket",
-            "channel_prefix":"ticket-"
+            "channel_prefix":"ticket-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         },
         "ticket2":{
             "enabled":false,
             "icon":"💼",
             "description":"Do you want to apply? Then click here!",
             "name":"Apply",
-            "channel_prefix":"apply-"
+            "channel_prefix":"apply-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         },
         "ticket3":{
             "enabled":false,
             "icon":"❓",
             "description":"Click here if you have a question about the server.",
             "name":"Question",
-            "channel_prefix":"question-"
+            "channel_prefix":"question-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         },
         "ticket4":{
             "enabled":false,
             "icon":"🛒",
             "description":"Buy something in our shop.",
             "name":"Shop",
-            "channel_prefix":"shop-"
+            "channel_prefix":"shop-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket5":{
+            "enabled":false,
+            "icon":"😄",
+            "description":"hello",
+            "name":"AnotherTicket",
+            "channel_prefix":"prefix-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket6":{
+            "enabled":false,
+            "icon":"😄",
+            "description":"hello",
+            "name":"AnotherTicket",
+            "channel_prefix":"prefix-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         }
     }
 }

documentation/CHANGELOG.md

@@ -0,0 +1,96 @@
+# changelog
+
+## v1.3.2
+### added:
+- an alias for !resetdatabase: !resetdb
+- you need the "chalk" library now!
+- checker.js
+- "enabled" option for status
+- better console logs
+- enable logs option to config
+### fixed
+- a bug that crashed the bot on using the command !resetdatabase
+- "member_role" in config is optional but not recommended
+- fixed crash on startup
+- fixed bug where the bot crashes by using transcripts
+- changed package.json
+### removed
+- "canvas" library is not longer required
+- removed "server_icon" & "server_name" from config
+
+## v1.3.1
+### added:
+- Q&A in the README.md
+- v1.4.0 announcement
+### fixed
+- a bug that happend when you created too much tickets
+- deprecation warnings (setAuthor & setFooter)
+- the logo in README.md is smaller now
+- markdown files relocated
+- fixed a bug that some messages appeared in Dutch
+### removed
+- nothing
+
+## v1.3.0
+### added:
+- now its possible to create 6 tickets instead of 4
+- you can edit the number of tickets per user now
+- you can edit & enable/disable all messages
+- all embeds are now editable
+- the color of the button can be changed
+- updated config.json
+- updated README.md
+- a new type of button is here: website links
+### fixed
+- nothing at the moment :)
+### removed
+- nothing
+
+## v1.2.2
+### added:
+- nothing
+### fixed:
+- a bug that caused the `warn "message" event deprecated` to be displayed every time you start the bot in the console.
+- a visual bug that caused the categories from `!ticket msg` to be displayed in a wrong pattern.
+### removed:
+- nothing
+
+## v1.2.1
+### added:
+- you can disable credits in config.json
+### fixed:
+- a bug that crashed the bot on startup
+### removed
+- nothing
+
+## v1.2.0
+### added:
+- the bot is in english now
+- you can choose your own ticket options now
+- added !resetdatabase
+- updated README.md
+### fixed:
+- the first bugs
+### removed:
+- some useless commands
+
+## v1.1.1
+### added:
+- added "status" options in config.json
+### fixed:
+- fixed a bug where the bot's status could be "playing highmt".
+### removed:
+- nothing
+
+## v1.1.0
+### added:
+- option to choose your own prefix
+- enable/disable transcripts
+- enable/disable categories
+### fixed:
+- the bot crashed sometimes
+### removed:
+- credits
+
+## v1.0.0
+- initial release

documentation/CONFIG.md

@@ -0,0 +1,68 @@
+# config file
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![version](https://img.shields.io/badge/version-1.3.2%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.2) 
+[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
+[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
+
+In this file you find all the information about commands in the config.json file
+
+
+- bot_name ➜ the name from the bot _**type: string**_
+- main_color ➜ the color used in embeds _**type: hex color (#000000)**_
+- auth_token ➜ your bot's token _**type: string**_
+- botperms_role ➜ this role can do all admin commands from the bot _**type: discord role id**_
+- prefix ➜ the prefix _**type: string**_
+- logs ➜ enable logs _**type: boolean**_
+- credits ➜ disable the credits _**type: boolean**_
+
+## status: (the status from the bot)
+- enabled ➜ enable status _**type: boolean**_
+- type ➜ set the status type _**type: string (PLAYING | LISTENING | WATCHING | CUSTOM)**
+- text ➜ set the status text _**type: string**_
+
+## system: (the configuration for the ticket system)
+- ticket_channel ➜ channel where you are going to set `!ticket msg` _**type: discord channel id**_
+- max_allowed_tickets ➜ the maximum allowed tickets per person _**type: number**_
+- enable_DM_Messages ➜ enable DM messages _**type: boolean**_
+- enable_category ➜ enable category _**type: boolean**_
+- ticket_category ➜ the category id _**type: discord category id**_
+- has@everyoneaccess ➜ when enabled everyone has acces to the tickets _**type: boolean**_
+- member_role ➜ this role doesn't have access to tickets _**type: discord role id**_
+- enable_transcript ➜ enable the transcript _**type: boolean**_
+- transcript_channel ➜ the transcript channel id _**type: discord channel id**_
+
+## messages: (general, dm, ticket)
+- nopermissions ➜ the message when someone doesn't have permissions _**type: string**_
+- alreadyCreated ➜ if you have too much tickets open _**type: string**_
+- newTicket ➜ when you create a new ticket _**type: string**_
+- closeTicket ➜ when you close a ticket _**type: string**_
+- newTicketEmbed ➜ the first message in the ticket channel _**type: string**
+
+## layout: (ticketEmbed, ticketMsg, transcript)
+`transcript` doesn't have all the options
+
+- customColorEnabled ➜ custom embed color enabled _**type: boolean**
+- customColor ➜ the custom color _**type: hex color (#000000)**
+- footerEnabled ➜ custom footer enabled _**type: boolean**
+- footer ➜ the custom footer _**type: string**
+- thumbnailEnabled ➜ custom thumbnail enabled _**type: boolean**
+- thumbnailURL ➜ the image _**type: string**
+
+## options: (per ticket)
+color is not needed when `isURL` is `true`
+
+- enabled ➜ enable this ticket _**type: boolean**
+- icon ➜ the button emoji _**type: emoji or custom emoji**
+- description ➜ ticket description _**type: string**
+- name ➜ ticket name _**type: string**
+- channel_prefix ➜ ticket prefix _**type: string**
+- color ➜ button color _**type: string (red|green|blue|gray|none)**
+- isURL ➜ create link to a website instead of a normal ticket _**type: boolean**
+- url ➜ the website to go to _**type: string**
+
+# thanks for using open-ticket
+I didn't know that open-tickets was going to be so much used. I will be creating more updates in the future!
+
+If you have an idea for new updates you can always say it in my discord server!
+
+open-tickets v1.3.2

documentation/Q&A.md

@@ -0,0 +1,26 @@
+# Question & Answer
+## How to install node.js 16?
+You can install the latest version of node.js on their [website](https://nodejs.org/en/download/). You also need `npm`!
+
+## How to install all the npm packages?
+If you installed node.js successful, you can run `npm install` in the command prompt and all the required modules will be installed.
+
+## Where is the config file documentation?
+You can find it [here](...)
+
+**How to start the bot?**
+If you successfully installed all the npm modules (see above), you can run `npm start`
+
+## Do I need to know discord.js?
+Technically not, but it is useful to know if there is an error.
+
+## Why do I get this error?
+**Invalid token:**
+
+_Your discord token is not correct, try to look in the config.json file if it's the correct token._
+
+**Privileged intent provided is not enabled or whitelisted:**
+
+_You must enable all the **Gateaway Intents** in the developer panel in the "bot" tab_
+
+### Report other errors to the discord server!

index.js

@@ -4,9 +4,15 @@ const intents = discord.Intents
 const client = new discord.Client({intents:[intents.FLAGS.GUILDS,intents.FLAGS.GUILD_MESSAGES,intents.FLAGS.GUILD_MEMBERS]})
 exports.client = client
 
-client.on('ready',() => {
-    console.log('ready')
-    client.user.setActivity(config.status.text,{type:config.status.type})
+require("./checker")()
+
+client.on('ready',async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.green("open-ticket ready!"))
+    if (config.logs){chalk.white("\n\nlogs:\n============")}
+    if (config.status.enabled){
+        client.user.setActivity(config.status.text,{type:config.status.type})
+    }
 })
 
 var storage = require('./storage/storage')

package.json

@@ -1,17 +1,17 @@
 {
-  "name": "safemt-tickets",
-  "version": "1.0.0",
+  "name": "open-ticket",
+  "version": "1.3.2",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
     "test": "echo \"Error: no test specified\" && exit 1"
   },
-  "author": "",
+  "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
-    "canvas": "^2.8.0",
-    "discord.js": "^13.2.0",
+    "chalk": "^5.0.1",
+    "discord.js": "^13.6.0",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"