v1.3.0

Changes in changelog

CHANGELOG.md

@@ -0,0 +1,65 @@
+# changelog
+
+## v1.3.0
+### added:
+- now its possible to create 6 tickets instead of 4
+- you can edit the number of tickets per user now
+- you can edit & enable/disable all messages
+- all embeds are now editable
+- the color of the button can be changed
+- updated config.json
+- updated README.md
+- a new type of button is here: website links
+### fixed
+- nothing at the moment :)
+### removed
+- nothing
+
+## v1.2.2
+### added:
+- nothing
+### fixed:
+- a bug that caused the `warn "message" event deprecated` to be displayed every time you start the bot in the console.
+- a visual bug that caused the categories from `!ticket msg` to be displayed in a wrong pattern.
+### removed:
+- nothing
+
+## v1.2.1
+### added:
+- you can disable credits in config.json
+### fixed:
+- a bug that crashed the bot on startup
+### removed
+- nothing
+
+## v1.2.0
+### added:
+- the bot is in english now
+- you can choose your own ticket options now
+- added !resetdatabase
+- updated README.md
+### fixed:
+- the first bugs
+### removed:
+- some useless commands
+
+## v1.1.1
+### added:
+- added "status" options in config.json
+### fixed:
+- fixed a bug where the bot's status could be "playing highmt".
+### removed:
+- nothing
+
+## v1.1.0
+### added:
+- option to choose your own prefix
+- enable/disable transcripts
+- enable/disable categories
+### fixed:
+- the bot crashed sometimes
+### removed:
+- credits
+
+## v1.0.0
+- initial release

CONFIG.md

@@ -0,0 +1,67 @@
+# config file
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![version](https://img.shields.io/badge/version-1.3.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.0) 
+[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
+[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
+
+In this file you find all the information about commands in the config.json file
+
+- server_name ➜ the name of your server (optional) _**type: string**_
+- server_logo ➜ the logo of your server (optional) _**type: url**_
+- bot_name ➜ the name from the bot _**type: string**_
+- main_color ➜ the color used in embeds _**type: hex color (#000000)**_
+- auth_token ➜ your bot's token _**type: string**_
+- botperms_role ➜ this role can do all admin commands from the bot _**type: discord role id**_
+- prefix ➜ the prefix _**type: string**_
+- credits ➜ disable the credits _**type: boolean**_
+
+## status: (the status from the bot)
+- type ➜ set the status type _**type: string (PLAYING | LISTENING | WATCHING | CUSTOM)**
+- text ➜ set the status text _**type: string**_
+
+## system: (the configuration for the ticket system)
+- ticket_channel ➜ channel where you are going to set `!ticket msg` _**type: discord channel id**_
+- max_allowed_tickets ➜ the maximum allowed tickets per person _**type: number**_
+- enable_DM_Messages ➜ enable DM messages _**type: boolean**_
+- enable_category ➜ enable category _**type: boolean**_
+- ticket_category ➜ the category id _**type: discord category id**_
+- has@everyoneaccess ➜ when enabled everyone has acces to the tickets _**type: boolean**_
+- member_role ➜ this role doesn't have access to tickets _**type: discord role id**_
+- enable_transcript ➜ enable the transcript _**type: boolean**_
+- transcript_channel ➜ the transcript channel id _**type: discord channel id**_
+
+## messages: (general, dm, ticket)
+- nopermissions ➜ the message when someone doesn't have permissions _**type: string**_
+- alreadyCreated ➜ if you have too much tickets open _**type: string**_
+- newTicket ➜ when you create a new ticket _**type: string**_
+- closeTicket ➜ when you close a ticket _**type: string**_
+- newTicketEmbed ➜ the first message in the ticket channel _**type: string**
+
+## layout: (ticketEmbed, ticketMsg, transcript)
+`transcript` doesn't have all the options
+
+- customColorEnabled ➜ custom embed color enabled _**type: boolean**
+- customColor ➜ the custom color _**type: hex color (#000000)**
+- footerEnabled ➜ custom footer enabled _**type: boolean**
+- footer ➜ the custom footer _**type: string**
+- thumbnailEnabled ➜ custom thumbnail enabled _**type: boolean**
+- thumbnailURL ➜ the image _**type: string**
+
+## options: (per ticket)
+color is not needed when `isURL` is `true`
+
+- enabled ➜ enable this ticket _**type: boolean**
+- icon ➜ the button emoji _**type: emoji or custom emoji**
+- description ➜ ticket description _**type: string**
+- name ➜ ticket name _**type: string**
+- channel_prefix ➜ ticket prefix _**type: string**
+- color ➜ button color _**type: string (red|green|blue|gray|none)**
+- isURL ➜ create link to a website instead of a normal ticket _**type: boolean**
+- url ➜ the website to go to _**type: string**
+
+# thanks for using open-ticket
+I didn't know that open-tickets was going to be so much used. I will be creating more updates in the future!
+
+If you have an idea for new updates you can always say it in my discord server!
+
+open-tickets v1.3.0

README.md

@@ -1,4 +1,9 @@
 # open-ticket
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![version](https://img.shields.io/badge/version-1.3.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.0) 
+[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
+[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+
 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
 <img src="logo.png" alt="Open Ticket logo" style="height: 300px; width:300px;"/>
@@ -8,78 +13,48 @@ This is an open-source discord ticket bot, you can configure it and it comes wit
 - transcripts
 - add/remove users from ticket
 - custom colors & name
-- has tickets for questions, partners & job applications
+- create custom ticket names, icons & colors
+- create url buttons for websites
 - uses discord.js 13
 - configure your own ticket options
 - remove credits if you want
-
+- up to 6 tickets at the same time
+- change all bot messages
 
 ## installation
-You need `node.js 16` to run this project, if you don't want to install `node.js 16` then there is a npm package that can help you.
+**You need `node.js 16` to run this project!**
 
-You can clone this project for download.
+You can clone or download this project.
 
 ### packages
-- canvas => version `^2.8.0`
+- canvas => version `latest`
-- discord.js => version `^13.2.0`
+- discord.js => version `latest`
-- express => version `^4.17.1`
+- express => version `latest`
-- node-localstorage => version `^2.2.1`
+- node-localstorage => version `latest`
 
-The packages are also in package.json!
+You can install all of them by running `npm install`
-
-### node.js 16 package
-if you don't want to install `node.js 16`, you can install this package too
-- node => version ^16.10.0
-
-_npm install node@16_
 
 ## running
 you can run `node index.js` but i would recommend you to use `npm start`
 
 if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
 
-### config (required)
+### config
-=> main config
+Our config documentation is moved to another file:
-- `server_name` => the name from your server.
+[click here to view](CONFIG.md)
-- `server_logo`=> the logo from your server.
-- `bot_name`=> the bot's name.
-- `main_color`=> the color used in all embeds.
-- `auth_token`=> the bot's token (Discord Developer Portal)
-- `botperms_role`=> the id from a role that can run admin commands with the bot.
-- `prefix`=> the bot's prefix.
-
-- `credits_please-do-not-remove` => remove the credits or not
-
-=> status config
-- `status/type` => PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING
-- `status/text` => the status text
-
-=> ticket system config
-- `system/ticket_channel` => the channel where you are going to put the !ticket msg.
-- `system/ticket_category` => the category for tickets.
-- `system/member_role` => this role doesn't have access to tickets 
-(WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
-- `system/transcript_channel` => the channel for transcripts.
-- `system/enable_transcripts` => enable transcripts.
-- `system/enable_category` => enable tickets in category.
-
-=> ticket options config
-- `options/ticket.../enabled` => set this option TRUE or FALSE.
-- `options/ticket.../icon` => set an emoji for this ticket option.
-- `options/ticket.../description` => set a description for this ticket option.
-- `options/ticket.../name` => set a name for this ticket option.
-- `options/ticket.../channel_prefix` => this will be the prefix for channel names (empty is disabled!)
 
 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
 - `SERVER MEMBERS INTENT`
 - `MESSAGE CONTENT INTENT`
 
-The bot needs `ADMINISTRATOR` permissions to work the best.
+To work the best, the bot needs `ADMINISTRATOR` permissions.
+You can also configure your own permissions
 
-## credits
+## information
-Please don't remove the credits from the bot 😊.
 
-_v1.2.2_
+_v1.3.0_
 
-© 2021 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
+changelog: [click here](CHANGELOG.md)
+
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)

commands/ticket.js

@@ -7,52 +7,147 @@ const config = require("../config.json")
 module.exports = () => {
     client.on("messageCreate", msg => {
         if (msg.content == config.prefix+"ticket msg"){
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
+            if (msg.member.roles.cache.has(config.botperms_role) == false){
-                msg.channel.send({content:"You don't have permissons for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
             var ticketButton = new discord.MessageActionRow()
 
+            const getColor = (color) => {
+                if (color.toLowerCase() == "red"){
+                    return "DANGER"
+                }else if (color.toLowerCase() == "green"){
+                    return "SUCCESS"
+                }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+                    return "PRIMARY"
+                }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+                    return "SECONDARY"
+                }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+                    return color
+                }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+                    return "SECONDARY"
+                }else return "SECONDARY"
+            }
 
             if (config.options.ticket1.enabled){
-                ticketButton.addComponents(
+                if (config.options.ticket1.isURL == false){
-                    new discord.MessageButton()
+                    ticketButton.addComponents(
-                        .setCustomId("newTicket1")
+                        new discord.MessageButton()
-                        .setDisabled(false)
+                            .setCustomId("newTicket1")
-                        .setStyle("SECONDARY")
+                            .setDisabled(false)
-                        .setEmoji(config.options.ticket1.icon)
+                            .setStyle(getColor(config.options.ticket1.color))
-                )
+                            .setEmoji(config.options.ticket1.icon)
+                    )
+                }else{
+                    ticketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket1.icon)
+                            .setURL(config.options.ticket1.url)
+                    )
+                }
             }
 
             if (config.options.ticket2.enabled){
+                if (config.options.ticket2.isURL == false){
                 ticketButton.addComponents(
                     new discord.MessageButton()
                         .setCustomId("newTicket2")
                         .setDisabled(false)
-                        .setStyle("SECONDARY")
+                        .setStyle(getColor(config.options.ticket2.color))
                         .setEmoji(config.options.ticket2.icon)
                 )
+                }else{
+                    ticketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket2.icon)
+                            .setURL(config.options.ticket2.url)
+                    )
+                }
             }
 
             if (config.options.ticket3.enabled){
-                ticketButton.addComponents(
+                if (config.options.ticket3.isURL == false){
-                    new discord.MessageButton()
+                    ticketButton.addComponents(
-                        .setCustomId("newTicket3")
+                        new discord.MessageButton()
-                        .setDisabled(false)
+                            .setCustomId("newTicket3")
-                        .setStyle("SECONDARY")
+                            .setDisabled(false)
-                        .setEmoji(config.options.ticket3.icon)
+                            .setStyle(getColor(config.options.ticket3.color))
-                )
+                            .setEmoji(config.options.ticket3.icon)
+                    )
+                    }else{
+                        ticketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket3.icon)
+                                .setURL(config.options.ticket3.url)
+                        )
+                    }
             }
 
             if (config.options.ticket4.enabled){
-                ticketButton.addComponents(
+                if (config.options.ticket4.isURL == false){
-                    new discord.MessageButton()
+                    ticketButton.addComponents(
-                        .setCustomId("newTicket4")
+                        new discord.MessageButton()
-                        .setDisabled(false)
+                            .setCustomId("newTicket4")
-                        .setStyle("SECONDARY")
+                            .setDisabled(false)
-                        .setEmoji(config.options.ticket4.icon)
+                            .setStyle(getColor(config.options.ticket4.color))
-                )
+                            .setEmoji(config.options.ticket4.icon)
+                    )
+                    }else{
+                        ticketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket4.icon)
+                                .setURL(config.options.ticket4.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket5.enabled){
+                if (config.options.ticket5.isURL == false){
+                    ticketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket5")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket5.color))
+                            .setEmoji(config.options.ticket5.icon)
+                    )
+                    }else{
+                        ticketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket5.icon)
+                                .setURL(config.options.ticket5.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket6.enabled){
+                if (config.options.ticket6.isURL == false){
+                    ticketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket6")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket6.color))
+                            .setEmoji(config.options.ticket6.icon)
+                    )
+                }else{
+                    ticketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket6.icon)
+                            .setURL(config.options.ticket6.url)
+                    )
+                }
             }
 
             var categorylist = ""
@@ -63,13 +158,26 @@ module.exports = () => {
             if (config.options.ticket3.enabled){categorylist = categorylist+"\n\n"+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
 
             if (config.options.ticket4.enabled){categorylist = categorylist+"\n\n"+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
-                
+
+            if (config.options.ticket5.enabled){categorylist = categorylist+"\n\n"+config.options.ticket5.icon+": **"+config.options.ticket5.name+"**\n"+config.options.ticket5.description}
+
+            if (config.options.ticket6.enabled){categorylist = categorylist+"\n\n"+config.options.ticket6.icon+": **"+config.options.ticket6.name+"**\n"+config.options.ticket6.description}
                 
                 
 
             var ticketEmbed = new discord.MessageEmbed()
-                .setColor(config.main_color)
+            if (config.layout.ticketMsg.customColorEnabled){
-                .setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create 1 ticket at a time!_")
+                ticketEmbed.setColor(config.layout.ticketMsg.customColor)
+            }else{ticketEmbed.setColor(config.main_color)}
+
+            if (config.layout.ticketMsg.footerEnabled){
+                ticketEmbed.setFooter(config.layout.ticketMsg.footer)
+            }
+            if (config.layout.ticketMsg.thumbnailEnabled){
+                ticketEmbed.setThumbnail(config.layout.ticketMsg.thumbnailURL)
+            }
+                
+            ticketEmbed.setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create "+config.system.max_allowed_tickets+" ticket(s) at a time!_")
             
             
         

commands/ticketExtra.js

@@ -16,8 +16,8 @@ module.exports = () => {
             const prefix = config.prefix
             TicketHelpMsg.setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`"+prefix+"ticket msg` ➜ _Admin command._\n`"+prefix+"ticket rename` ➜ _Rename a ticket (no spaces)._\n`"+prefix+"ticket close` ➜ _Close a ticket._\n`"+prefix+"ticket add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"ticket remove <user>` ➜ _Remove a user from the ticket._\n`"+prefix+"resetdatabase` ➜ _Steps to reset the database._")
 
-            if (config['credits_please-do-not-remove']){
+            if (config.credits){
-                TicketHelpMsg.setFooter("OpenTicket by DJdj Development | view on github for source code")
+                TicketHelpMsg.setFooter("Open-Ticket by DJdj Development | view on github for source code")
             }
 
             msg.channel.send({embeds:[TicketHelpMsg]})
@@ -35,7 +35,7 @@ module.exports = () => {
                     msg.channel.send({content:"I didn't find the close button!"})
                 }
                 if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                     return
                 }
                 var CloseMsg = new discord.MessageEmbed()
@@ -55,7 +55,7 @@ module.exports = () => {
         if (args[0] == config.prefix+"ticket" && args[1] == "rename"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
@@ -71,7 +71,7 @@ module.exports = () => {
                         rmsg.channel.setName(name)
                     })
                 }else{
-                    msg.channel.send({content:"You aren't in a ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                 }
             })
         }
@@ -82,13 +82,13 @@ module.exports = () => {
         if (args[0] == config.prefix+"ticket" && args[1] == "add"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
             msg.channel.messages.fetch().then(msglist => {
                 if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                     return
                 }
 
@@ -112,7 +112,7 @@ module.exports = () => {
         if (args[0] == config.prefix+"ticket" && args[1] == "remove"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"You don't have permissions for this command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 

commands/ticketSystem.js

@@ -18,30 +18,33 @@ module.exports = () => {
             .setLabel("Close Ticket")
             .setEmoji("❌")
         )
-
+    
+    //ticket button click / create ticket
     client.on("interactionCreate",interaction => {
 
         if (interaction.isButton() == false){
             return
         }
         
-        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"){
+        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"||interaction.customId == "newTicket5"||interaction.customId == "newTicket6"){
             
             interaction.deferUpdate()
 
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"){
+            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"|| Number(ticketStorage.getItem(interaction.member.id)) < config.system.max_allowed_tickets){
 
                 try{
-                    interaction.member.send("**You created a ticket in our server!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.newTicket)
+                    }
                 }
                 catch{console.log("can't send DM to member || member doesn't allow dm's")}
                 
 
-                
+                //update storage
-                ticketStorage.setItem(interaction.member.id,"true")
+                ticketStorage.setItem(interaction.member.id,Number(ticketStorage.getItem(interaction.member.id))+1)
-
                 var ticketNumber = interaction.member.user.username
 
+                //set ticketName
                 if (interaction.customId == "newTicket1"){
                     var ticketName = config.options.ticket1.channel_prefix+ticketNumber
                 }else if (interaction.customId == "newTicket2"){
@@ -50,51 +53,83 @@ module.exports = () => {
                    var ticketName = config.options.ticket3.channel_prefix+ticketNumber
                 }else if (interaction.customId == "newTicket4"){
                     var ticketName = config.options.ticket4.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket5"){
+                    var ticketName = config.options.ticket5.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket6"){
+                    var ticketName = config.options.ticket6.channel_prefix+ticketNumber
                 }
                 
+                //set category
                 if (config.system.enable_category){
                 var Category = config.system.ticket_category
                 }else{var Category = null}
 
-                    interaction.guild.channels.create(ticketName,{
+                //set everyone allowed
-                        type:"GUILD_TEXT",
+                if (config.system['has@everyoneaccess']){
-                        parent:Category,
+                    var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                        permissionOverwrites:[
+                    var everyoneDenyPerms = []
-                            {
+                }else{
-                                id:interaction.member.id,
+                    var everyoneAllowPerms = []
-                                type:"member",
+                    var everyoneDenyPerms = ["VIEW_CHANNEL"]
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                }
-                            },
-                            {
-                                id:config.botperms_role,
-                                type:"role",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.system.member_role,
-                                type:"role",
-                                deny:["VIEW_CHANNEL"]
-                            }
-                        ]
-                    }).then(tChannel => {
-                        userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                        
-                    
-                        var ticketEmbed = new discord.MessageEmbed()
-                            .setColor(config.main_color)
 
-                            ticketEmbed.setDescription("You created a ticket!\n\n_Click on the close button below to close this ticket_")
+                //create the channel
+                interaction.guild.channels.create(ticketName,{
+                    type:"GUILD_TEXT",
+                    parent:Category,
+                    permissionOverwrites:[
+                        {
+                            id:interaction.member.id,
+                            type:"member",
+                            allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                        },
+                        {
+                            id:config.botperms_role,
+                            type:"role",
+                            allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                        },
+                        {
+                            id:config.system.member_role,
+                            type:"role",
+                            deny:["VIEW_CHANNEL"]
+                        },
+                        {
+                            id:interaction.guild.id,
+                            type:"role",
+                            allow:everyoneAllowPerms,
+                            deny:everyoneDenyPerms
+                        }
+                    ]
+                }).then(tChannel => {
+                    userTicketStorage.setItem(tChannel.id,interaction.member.id)
                     
-                        tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
+                
-                            firstmsg.pin()
+                    var ticketEmbed = new discord.MessageEmbed()
-                        })
+                    if (config.layout.ticketEmbed.customColorEnabled){
+                        ticketEmbed.setColor(config.layout.ticketEmbed.customColor)
+                    }else{ticketEmbed.setColor(config.main_color)}
+
+                    if (config.layout.ticketEmbed.footerEnabled){
+                        ticketEmbed.setFooter(config.layout.ticketEmbed.footer)
+                    }
+                    if (config.layout.ticketEmbed.thumbnailEnabled){
+                        ticketEmbed.setThumbnail(config.layout.ticketEmbed.thumbnailURL)
+                    }
+                    ticketEmbed.setTitle("You created a ticket!")
+                    ticketEmbed.setDescription(config.messages.ticket.newTicketEmbed)
+                
+                    tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
+                        firstmsg.pin()
                     })
+                })
 
 
 
             }else{
                 try {
-                    interaction.member.send("**You have already created a ticket!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.alreadyCreated)
+                    }
                 }
                 catch{console.log("can't send DM to member || member doesn't allow dm's")}
                 
@@ -106,6 +141,7 @@ module.exports = () => {
 
     })
 
+    //closeBAR
     var closeBar = new discord.MessageActionRow()
     .addComponents(
         new discord.MessageButton()
@@ -173,6 +209,15 @@ module.exports = () => {
                 var transcript = transcriptArray.reverse().join("\n")
                 transcriptStorage.setItem(interaction.channel.id,transcript)
 
+                //transcript color & thumbnail
+                if (config.layout.transcripts.customColorEnabled){
+                    var transcriptColor = config.layout.transcripts.customColor
+                }else{var transcriptColor = config.main_color}
+
+                if (config.layout.transcripts.thumbnailEnabled){
+                    var transcriptThumbnail = config.layout.transcripts.thumbnailURL
+                }else{var transcriptThumbnail = ""}
+
                 var splittedTranscript = [transcript.slice(0,2000)]
                 if (transcript.length > 4000){
                     splittedTranscript.push(transcript.slice(2000,4000))
@@ -181,35 +226,40 @@ module.exports = () => {
                     splittedTranscript.push(transcript.slice(2000))
                 }
                 var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
+                    .setColor(transcriptColor)
                     .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
                     .setTitle("There is a new transcript!")
                     .setDescription(splittedTranscript[0])
                     .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setThumbnail(transcriptThumbnail)
 
                 if (transcript.length > 4000){
                 var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
+                    .setColor(transcriptColor)
                     .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
                     .setTitle("transcript #2")
                     .setDescription(splittedTranscript[1])
                     .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setThumbnail(transcriptThumbnail)
+
                 var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
+                    .setColor(transcriptColor)
                     .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
                     .setTitle("transcript #3")
                     .setDescription(splittedTranscript[1])
                     .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setThumbnail(transcriptThumbnail)
         
                 client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
 
                 }else if (transcript.length > 2000){
                 var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
+                    .setColor(transcriptColor)
                     .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
                     .setTitle("transcript #2")
                     .setDescription(splittedTranscript[1])
                     .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setThumbnail(transcriptThumbnail)
 
                 client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
                 }else{
@@ -222,10 +272,12 @@ module.exports = () => {
                 interaction.channel.delete()
 
                 
-                ticketStorage.setItem(getuserID,"false")
+                ticketStorage.setItem(getuserID,Number(ticketStorage.getItem(getuserID)) - 1)
 
                 try {
-                    interaction.member.send("**your ticket is closed by "+interaction.member.user.username+"!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.closeTicket)
+                    }
                 }
                 catch{console.log("can't send DM to member || member doesn't allow dm's")}
             })

config.json

@@ -1,14 +1,13 @@
 {
-    "server_name":"Ticket Bot Land",
+    "server_name":"Ticket Bot",
     "server_logo":"https://www.example.com/another-example/yourlogo.png",
     "bot_name":"Wumpus",
     "main_color":"#fffff",
     "auth_token":"the bot's auth token",
-    "botperms_role":"the id from a role that can do anything with the bot",
+    "botperms_role":"the id from an admin role (they can do admin things with the bot)",
     "prefix":"!",
 
-    "credits_please-do-not-remove":true,
+    "credits":true,
-    
     "status":{
         "type":"PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING",
         "text":"!ticket"
@@ -16,44 +15,118 @@
 
     "system":{
         "ticket_channel":"id of the channel with the !ticket msg",
+        "max_allowed_tickets":5,
+        "enable_DM_Messages":true,
 
         "enable_category":false,
         "ticket_category":"the id of a category for the tickets",
 
-        "member_role":"this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!)",
+        "has@everyoneaccess":false,
+        "member_role":"this role doesn't have access to tickets",
 
         "enable_transcript":false,
         "transcript_channel":"the channel for transcripts"
     },
 
+    "messages":{
+        "general":{
+            "nopermissions":"**You don't have permissions to run this command!**"
+        },
+        "dm":{
+            "alreadyCreated":"**You currently have as many open tickets as the maximum allowed!**",
+            "newTicket":"You created a new ticket in our server, the staff will come and help you soon!",
+            "closeTicket":"**Your ticket is closed!**"
+        },
+        "ticket":{
+            "newTicketEmbed":"You created a ticket!\n\n_Click on the close button below to close this ticket_"
+        }
+    },
+
+    "layout":{
+        "transcripts":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        },
+        "ticketMsg":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "footerEnabled":false,
+            "footer":"We are using open-tickets from DJj123dj",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        },
+        "ticketEmbed":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "footerEnabled":false,
+            "footer":"This is embed in the start of a ticket.",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        }
+    },
+
     "options":{
         "ticket1":{
             "enabled":true,
             "icon":"🎫",
             "description":"Create a general ticket.",
             "name":"Ticket",
-            "channel_prefix":"ticket-"
+            "channel_prefix":"ticket-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         },
         "ticket2":{
             "enabled":false,
             "icon":"💼",
             "description":"Do you want to apply? Then click here!",
             "name":"Apply",
-            "channel_prefix":"apply-"
+            "channel_prefix":"apply-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         },
         "ticket3":{
             "enabled":false,
             "icon":"❓",
             "description":"Click here if you have a question about the server.",
             "name":"Question",
-            "channel_prefix":"question-"
+            "channel_prefix":"question-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         },
         "ticket4":{
             "enabled":false,
             "icon":"🛒",
             "description":"Buy something in our shop.",
             "name":"Shop",
-            "channel_prefix":"shop-"
+            "channel_prefix":"shop-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket5":{
+            "enabled":false,
+            "icon":"😄",
+            "description":"hello",
+            "name":"AnotherTicket",
+            "channel_prefix":"prefix-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket6":{
+            "enabled":false,
+            "icon":"😄",
+            "description":"hello",
+            "name":"AnotherTicket",
+            "channel_prefix":"prefix-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
         }
     }
 }

package.json

@@ -11,7 +11,7 @@
   "license": "ISC",
   "dependencies": {
     "canvas": "^2.8.0",
-    "discord.js": "^13.2.0",
+    "discord.js": "^13.6.0",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"