Removed readme warning

Update README.md

.github/CODE_OF_CONDUCT.md

@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+support@dj-dj.be.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

.github/CONTRIBUTING.md

@@ -0,0 +1,42 @@
+# Contributing
+## Translation
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+
+If there is translation missing & you can write json, then go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Report bugs to help us improve open ticket!
+title: "[BUG] your bug"
+labels: bug
+assignees: DJj123dj
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Device:**
+ - Device: [e.g. Macbook pro, raspberry pi, HP Probook]
+ - OS: [e.g. MacOS, Ubuntu, Windows,...]
+ - Node.js version:
+ - Open Ticket Version: 
+
+**Files:**
+Please include the `openticketdebug.txt` file in your report!
+This is a file that we can see what happend!
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/plugin.md

@@ -0,0 +1,29 @@
+---
+name: Plugin
+about: Show your plugin to the developers from open ticket!
+title: "[PLUGIN] your plugin"
+labels: plugin
+assignees: DJj123dj
+
+---
+
+**Plugin Name:**
+What's the name of your plugin?
+
+**Description:**
+Tell a little bit about what the plugin does!
+Also tell how to use the plugin, like if there is additional setup needed!
+
+**NPM libraries:**
+List all the libraries needed for this plugin to work!
+*The default open ticket libraries are not required!*
+
+**Author:**
+- github account [e.g. DJj123dj]
+- discord account [e.g. Wumpus#1234]
+
+**Compatible versions:**
+[e.g. from v2.2.1 until v3.0.1]
+
+**File:**
+Please attach the plugin file to this issue!

.github/SECURITY.md

@@ -0,0 +1,41 @@
+# Security Policy
+
+## Supported Versions
+
+Support for Open Ticket is only available for the versions specified below!
+
+✅ Supported
+🟧 Partially Supported
+❌ Not Supported
+
+| Version | Supported          |
+| ------- | ------------------ |
+| 3.4.0   | :white_check_mark: |
+| 3.3.0   | 🟧                |
+| 3.2.2   | 🟧 |
+| < 3.2.2   | :x:                |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, errors & bugs in the following ways:
+
+- Creating an issue on github
+- Creating a ticket in our discord server
+- Reporting the bug in DM on discord (DJj123dj#1706)
+- Emailing support@dj-dj.be
+
+If your report an error, be clear about what is going on. 
+Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
+Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
+Don't just report the error and never reply again! It can be possible that we need you for more information!
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.gitignore

@@ -1,2 +1,22 @@
 node_modules/
 package-lock.json
+devconfig.json
+devconfig1.json
+devconfig2.json
+devconfig3.json
+devconfig4.json
+devconfig5.json
+.DS_Store
+openticketdebug.txt
+developerChangelog.md
+storage/dynamicDB/
+storage/slashcmdEnabled.txt
+storage/database.json
+storage/tsdatabase.json
+storage/.DS_Store
+.vscode/
+livestatus.json
+test.js
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js

CHANGELOG.md

@@ -1,65 +0,0 @@
-# changelog
-
-## v1.3.0
-### added:
-- now its possible to create 6 tickets instead of 4
-- you can edit the number of tickets per user now
-- you can edit & enable/disable all messages
-- all embeds are now editable
-- the color of the button can be changed
-- updated config.json
-- updated README.md
-- a new type of button is here: website links
-### fixed
-- nothing at the moment :)
-### removed
-- nothing
-
-## v1.2.2
-### added:
-- nothing
-### fixed:
-- a bug that caused the `warn "message" event deprecated` to be displayed every time you start the bot in the console.
-- a visual bug that caused the categories from `!ticket msg` to be displayed in a wrong pattern.
-### removed:
-- nothing
-
-## v1.2.1
-### added:
-- you can disable credits in config.json
-### fixed:
-- a bug that crashed the bot on startup
-### removed
-- nothing
-
-## v1.2.0
-### added:
-- the bot is in english now
-- you can choose your own ticket options now
-- added !resetdatabase
-- updated README.md
-### fixed:
-- the first bugs
-### removed:
-- some useless commands
-
-## v1.1.1
-### added:
-- added "status" options in config.json
-### fixed:
-- fixed a bug where the bot's status could be "playing highmt".
-### removed:
-- nothing
-
-## v1.1.0
-### added:
-- option to choose your own prefix
-- enable/disable transcripts
-- enable/disable categories
-### fixed:
-- the bot crashed sometimes
-### removed:
-- credits
-
-## v1.0.0
-- initial release

CONFIG.md

@@ -1,67 +0,0 @@
-# config file
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
-[![version](https://img.shields.io/badge/version-1.3.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.0) 
-[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
-[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
-
-In this file you find all the information about commands in the config.json file
-
-- server_name ➜ the name of your server (optional) _**type: string**_
-- server_logo ➜ the logo of your server (optional) _**type: url**_
-- bot_name ➜ the name from the bot _**type: string**_
-- main_color ➜ the color used in embeds _**type: hex color (#000000)**_
-- auth_token ➜ your bot's token _**type: string**_
-- botperms_role ➜ this role can do all admin commands from the bot _**type: discord role id**_
-- prefix ➜ the prefix _**type: string**_
-- credits ➜ disable the credits _**type: boolean**_
-
-## status: (the status from the bot)
-- type ➜ set the status type _**type: string (PLAYING | LISTENING | WATCHING | CUSTOM)**
-- text ➜ set the status text _**type: string**_
-
-## system: (the configuration for the ticket system)
-- ticket_channel ➜ channel where you are going to set `!ticket msg` _**type: discord channel id**_
-- max_allowed_tickets ➜ the maximum allowed tickets per person _**type: number**_
-- enable_DM_Messages ➜ enable DM messages _**type: boolean**_
-- enable_category ➜ enable category _**type: boolean**_
-- ticket_category ➜ the category id _**type: discord category id**_
-- has@everyoneaccess ➜ when enabled everyone has acces to the tickets _**type: boolean**_
-- member_role ➜ this role doesn't have access to tickets _**type: discord role id**_
-- enable_transcript ➜ enable the transcript _**type: boolean**_
-- transcript_channel ➜ the transcript channel id _**type: discord channel id**_
-
-## messages: (general, dm, ticket)
-- nopermissions ➜ the message when someone doesn't have permissions _**type: string**_
-- alreadyCreated ➜ if you have too much tickets open _**type: string**_
-- newTicket ➜ when you create a new ticket _**type: string**_
-- closeTicket ➜ when you close a ticket _**type: string**_
-- newTicketEmbed ➜ the first message in the ticket channel _**type: string**
-
-## layout: (ticketEmbed, ticketMsg, transcript)
-`transcript` doesn't have all the options
-
-- customColorEnabled ➜ custom embed color enabled _**type: boolean**
-- customColor ➜ the custom color _**type: hex color (#000000)**
-- footerEnabled ➜ custom footer enabled _**type: boolean**
-- footer ➜ the custom footer _**type: string**
-- thumbnailEnabled ➜ custom thumbnail enabled _**type: boolean**
-- thumbnailURL ➜ the image _**type: string**
-
-## options: (per ticket)
-color is not needed when `isURL` is `true`
-
-- enabled ➜ enable this ticket _**type: boolean**
-- icon ➜ the button emoji _**type: emoji or custom emoji**
-- description ➜ ticket description _**type: string**
-- name ➜ ticket name _**type: string**
-- channel_prefix ➜ ticket prefix _**type: string**
-- color ➜ button color _**type: string (red|green|blue|gray|none)**
-- isURL ➜ create link to a website instead of a normal ticket _**type: boolean**
-- url ➜ the website to go to _**type: string**
-
-# thanks for using open-ticket
-I didn't know that open-tickets was going to be so much used. I will be creating more updates in the future!
-
-If you have an idea for new updates you can always say it in my discord server!
-
-open-tickets v1.3.0

README.md

@@ -1,60 +1,72 @@
-# open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
-[![version](https://img.shields.io/badge/version-1.3.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.0) 
-[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
-[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+<img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
 
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.4.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.4.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 300px; width:300px;"/>
+### Open Ticket
+Open Ticket is of the most customisable discord ticket bots of all time!
+You have more than +100 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more!
+We also have a great support service, we can solve every question you have about open ticket! We even provide free 24/7 hosting if you want!
 
-## features
+Take a look at all the features and discover the possibilities!
+### [Documentation](https://docs.openticket.dj-dj.be/quick-start)
+
+## Features
+- **🎉 NEW! html transcripts V2!**
+- 🔒 close, ❌ delete & ✅ re-open tickets
+- 🇬🇧 translation in 18 different languages
+- 📄 very advanced customisation
+- 🆗 buttons or 🔽 dropdowns!
+- 🆒 plugins
+- ∞ unlimited tickets & unlimited messages
+- ➕➖ add/remove users from a ticket
+- /slash & text commands
+
+<details>
+  <summary><b>Click here for even more features!</b></summary>
+  
+  
+  - very customisable
+  - close tickets with reason
+  - also includes reaction roles!
   - discord interaction buttons
-- transcripts
-- add/remove users from ticket
-- custom colors & name
-- create custom ticket names, icons & colors
-- create url buttons for websites
-- uses discord.js 13
-- configure your own ticket options
-- remove credits if you want
-- up to 6 tickets at the same time
-- change all bot messages
+  - discord.js 14
+</details>
 
-## installation
-**You need `node.js 16` to run this project!**
+## preview
+Images coming soon<br>
+You can already see some images at our [documentation!](https://docs.openticket.dj-dj.be)
 
-You can clone or download this project.
 
-### packages
-- canvas => version `latest`
-- discord.js => version `latest`
-- express => version `latest`
-- node-localstorage => version `latest`
+## credits
+DJdj Development Team
+|Main Developer|Developer|Support Team|Designer|
+|--------------|---------|-----------|---------|
+|DJj123dj      |Sanke    |DJ-Lite    |vuur_draak|
 
-You can install all of them by running `npm install`
+Translators
+|Language      |Translator               |
+|--------------|-------------------------|
+|Dutch         |DJj123dj#1706            |
+|Romanian      |Sanke#6086               |
+|French        |Sanke#6086               |
+|Spanish       |Redactado#1673 & josuens14#5267|
+|German        |david.#8276              |
+|Italian       |Maurizio#0268            |
+|Czech         |t0miiis#3022             |
+|Arabic        |ChilledBroke#9986 & M4#5882|
+|Danish        |the_gamer#5095           |
+|Portuguese    |QuirAddon#9778           |
+|Russian       |Apexo#0723               |
+|Turkish       |Hydrâelčhâvø#1575        |
+|Polish        |MKevas#8311              |
+|Slovenian     |n1kkec#5341              |
+|Thai          |Mods HD#0661             |
+|Norwegian     |NoOneNook#0266           |
+|Greek         |ꙅoᴎɒᎸɘƚꙅ#3744             |
 
-## running
-you can run `node index.js` but i would recommend you to use `npm start`
+## links
+current version: _v3.4.0_
+</br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
+</br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
 
-if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
-
-### config
-Our config documentation is moved to another file:
-[click here to view](CONFIG.md)
-
-### intents & permissions
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
-- `SERVER MEMBERS INTENT`
-- `MESSAGE CONTENT INTENT`
-
-To work the best, the bot needs `ADMINISTRATOR` permissions.
-You can also configure your own permissions
-
-## information
-
-_v1.3.0_
-
-changelog: [click here](CHANGELOG.md)
-
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
+© 2023 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/add.js

@@ -0,0 +1,72 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"add")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
+
+        var loguser = msg.mentions.users.first()
+        log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+        log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+
+        APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "add") return
+        const user = interaction.options.getUser("user")
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+
+        var loguser = user
+        log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+        log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+       
+    })
+}

commands/change.js

@@ -0,0 +1,118 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+            
+        const list = []
+        config.options.forEach((o) => list.push(o.id))
+
+        var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+        if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype)
+        if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {String} */
+        var chName = msg.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+        
+        if (newTicket.category){
+            const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
+        }
+        
+        msg.channel.setName(newTicket.channelprefix+name)
+        msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:msg.author.tag}])
+        log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+            
+        const list = []
+        config.options.forEach((o) => list.push(o.id))
+
+        var newtype = interaction.options.getString("type",true)
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        
+        if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = interaction.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = interaction.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
+        }
+
+        await prePermsManager.set(prePerms)
+        interaction.channel.setName(newTicket.channelprefix+name)
+
+        var newHiddendata = hiddendata.data
+        newHiddendata.find((value,index) => {
+            if (value.key == "type"){
+                newHiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+        
+        const prevDescription = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description).description
+        const newData = bot.hiddenData.writeHiddenData("ticketdata",newHiddendata)
+        const newDescription = prevDescription+newData
+        const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+            .setDescription(newDescription)
+
+        firstmsg.edit({embeds:[newEmbed]})
+        
+        interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
+        log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/claim.js

@@ -0,0 +1,100 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,claimingUser.id)
+        
+        const newEmbed = new embed(firstmsg.embeds[0].data)
+            .setFooter({text:"claimed by: "+msg.author.tag,iconURL:msg.author.displayAvatarURL()})
+
+        if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+            firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+        }else{
+            firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+        }
+
+        msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+        log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
+        }
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,user.id)
+        
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+        })
+
+        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+        log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/close.js

@@ -0,0 +1,85 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"close")) return
+
+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
+        
+    })
+
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "close") return
+
+        //interaction.deferReply()
+
+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/database.js

@@ -1,22 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-
-module.exports = () => {
-    client.on("messageCreate",(msg) => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"resetdatabase"){
-            if (msg.author.id == client.application.owner.id){
-                const databaseEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setTitle("How to reset the database:")
-                    .setDescription("1: Go to the folder `./storage` in your bot's directory.\n\n2: If posible remove the folders\n`./tickets`, `./transcripts` & `./userTickets`\nfrom the folder `./storage`\n\n3: Restart the bot")
-                    .setFooter("if it doesn't work, create an issue on github or DM me on discord!")
-
-                msg.channel.send({embeds:[databaseEmbed]})
-            }
-        }
-    })
-}

commands/delete.js

@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"delete")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        
+    })
+
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "delete") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
+        }
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/help.js

@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
+    const helpEmbed = new discord.EmbedBuilder()
+        .setColor(config.color)
+        .setTitle("❔ "+l.helpMenu.title)
+
+    const header = l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+    ])
+
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
+
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix)) return
+        var args = msg.content.split(config.prefix)
+        
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
+            msg.channel.send({embeds:[helpEmbed]})
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            return
+        }
+
+        if (args[1]){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+                msg.channel.send({embeds:[helpEmbed]})
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
+        }
+    })
+
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "help") return
+
+        interaction.reply({embeds:[helpEmbed]})
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/remove.js

@@ -0,0 +1,72 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"remove")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        msg.channel.permissionOverwrites.delete(user.id)
+        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
+
+        var loguser = msg.mentions.users.first()
+        
+        log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
+        log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "remove") return
+        const user = interaction.options.getUser("user")
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        interaction.channel.permissionOverwrites.delete(user.id)
+        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+
+        var loguser = user
+        
+        log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+        log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/rename.js

@@ -0,0 +1,87 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"rename")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+            
+        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+
+        if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        if (!prefix) prefix = "noprefix-"
+
+        msg.channel.setName(prefix+newname)
+        msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
+        log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+        APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "rename") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+            
+        var newname = interaction.options.getString("name")
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        if (!prefix) prefix = "noprefix-"
+
+        interaction.channel.setName(prefix+newname)
+        interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
+        log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+        APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/reopen.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
+
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"reopen")) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "reopen") return
+
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+        await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/ticket.js

@@ -1,189 +1,70 @@
 const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
-const config = require("../config.json")
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
 
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate", msg => {
-        if (msg.content == config.prefix+"ticket msg"){
-            if (msg.member.roles.cache.has(config.botperms_role) == false){
-                msg.channel.send({content:config.messages.general.nopermissions})
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
+
+    /**@type {String[]} */
+    var msgIds = []
+    config.messages.forEach((msg) => {
+        msgIds.push(msg.id)
+    })
+
+
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
+        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
+            
+            if (!msg.guild) return
+            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+                permsChecker.sendUserNoPerms(msg.author)
                 return
             }
 
-            var ticketButton = new discord.MessageActionRow()
+            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
 
-            const getColor = (color) => {
-                if (color.toLowerCase() == "red"){
-                    return "DANGER"
-                }else if (color.toLowerCase() == "green"){
-                    return "SUCCESS"
-                }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
-                    return "PRIMARY"
-                }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
-                    return "SECONDARY"
-                }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
-                    return color
-                }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
-                    return "SECONDARY"
-                }else return "SECONDARY"
-            }
-
-            if (config.options.ticket1.enabled){
-                if (config.options.ticket1.isURL == false){
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket1")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket1.color))
-                            .setEmoji(config.options.ticket1.icon)
-                    )
-                }else{
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setDisabled(false)
-                            .setStyle("LINK")
-                            .setEmoji(config.options.ticket1.icon)
-                            .setURL(config.options.ticket1.url)
-                    )
-                }
-            }
-
-            if (config.options.ticket2.enabled){
-                if (config.options.ticket2.isURL == false){
-                ticketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket2")
-                        .setDisabled(false)
-                        .setStyle(getColor(config.options.ticket2.color))
-                        .setEmoji(config.options.ticket2.icon)
-                )
-                }else{
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setDisabled(false)
-                            .setStyle("LINK")
-                            .setEmoji(config.options.ticket2.icon)
-                            .setURL(config.options.ticket2.url)
-                    )
-                }
-            }
-
-            if (config.options.ticket3.enabled){
-                if (config.options.ticket3.isURL == false){
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket3")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket3.color))
-                            .setEmoji(config.options.ticket3.icon)
-                    )
-                    }else{
-                        ticketButton.addComponents(
-                            new discord.MessageButton()
-                                .setDisabled(false)
-                                .setStyle("LINK")
-                                .setEmoji(config.options.ticket3.icon)
-                                .setURL(config.options.ticket3.url)
-                        )
-                    }
-            }
-
-            if (config.options.ticket4.enabled){
-                if (config.options.ticket4.isURL == false){
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket4")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket4.color))
-                            .setEmoji(config.options.ticket4.icon)
-                    )
-                    }else{
-                        ticketButton.addComponents(
-                            new discord.MessageButton()
-                                .setDisabled(false)
-                                .setStyle("LINK")
-                                .setEmoji(config.options.ticket4.icon)
-                                .setURL(config.options.ticket4.url)
-                        )
-                    }
-            }
-
-            if (config.options.ticket5.enabled){
-                if (config.options.ticket5.isURL == false){
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket5")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket5.color))
-                            .setEmoji(config.options.ticket5.icon)
-                    )
-                    }else{
-                        ticketButton.addComponents(
-                            new discord.MessageButton()
-                                .setDisabled(false)
-                                .setStyle("LINK")
-                                .setEmoji(config.options.ticket5.icon)
-                                .setURL(config.options.ticket5.url)
-                        )
-                    }
-            }
-
-            if (config.options.ticket6.enabled){
-                if (config.options.ticket6.isURL == false){
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket6")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket6.color))
-                            .setEmoji(config.options.ticket6.icon)
-                    )
-                }else{
-                    ticketButton.addComponents(
-                        new discord.MessageButton()
-                            .setDisabled(false)
-                            .setStyle("LINK")
-                            .setEmoji(config.options.ticket6.icon)
-                            .setURL(config.options.ticket6.url)
-                    )
-                }
-            }
-
-            var categorylist = ""
-            if (config.options.ticket1.enabled){categorylist = categorylist+"\n"+config.options.ticket1.icon+": **"+config.options.ticket1.name+"**\n"+config.options.ticket1.description}
-
-            if (config.options.ticket2.enabled){categorylist = categorylist+"\n\n"+config.options.ticket2.icon+": **"+config.options.ticket2.name+"**\n"+config.options.ticket2.description}
-
-            if (config.options.ticket3.enabled){categorylist = categorylist+"\n\n"+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
-
-            if (config.options.ticket4.enabled){categorylist = categorylist+"\n\n"+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
-
-            if (config.options.ticket5.enabled){categorylist = categorylist+"\n\n"+config.options.ticket5.icon+": **"+config.options.ticket5.name+"**\n"+config.options.ticket5.description}
-
-            if (config.options.ticket6.enabled){categorylist = categorylist+"\n\n"+config.options.ticket6.icon+": **"+config.options.ticket6.name+"**\n"+config.options.ticket6.description}
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
 
 
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
-            var ticketEmbed = new discord.MessageEmbed()
-            if (config.layout.ticketMsg.customColorEnabled){
-                ticketEmbed.setColor(config.layout.ticketMsg.customColor)
-            }else{ticketEmbed.setColor(config.main_color)}
-
-            if (config.layout.ticketMsg.footerEnabled){
-                ticketEmbed.setFooter(config.layout.ticketMsg.footer)
-            }
-            if (config.layout.ticketMsg.thumbnailEnabled){
-                ticketEmbed.setThumbnail(config.layout.ticketMsg.thumbnailURL)
-            }
-                
-            ticketEmbed.setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create "+config.system.max_allowed_tickets+" ticket(s) at a time!_")
-            
-            
-        
-            msg.channel.send({embeds:[ticketEmbed],components:[ticketButton]})
-            
+            msg.channel.send({embeds:[embed],components:componentRows})
             
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }
     })
+
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "message") return
+
+            if (!interaction.guild) return
+            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+                permsChecker.sendUserNoPerms(interaction.user)
+                return
+            }
+
+            const id = interaction.options.getString("id")
+
+            if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
+            
+            interaction.reply({content:l.commands.ticketWarning})
+            interaction.channel.send({embeds:[embed],components:componentRows})
+            
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+
+            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        
+    })
 }

commands/ticketExtra.js

@@ -1,139 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-
-
-module.exports = () => {
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && (args[1] == undefined ||args[1] == "" ||args[1] == null)){
-            var TicketHelpMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setTitle("Ticket commands")
-
-            const prefix = config.prefix
-            TicketHelpMsg.setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`"+prefix+"ticket msg` ➜ _Admin command._\n`"+prefix+"ticket rename` ➜ _Rename a ticket (no spaces)._\n`"+prefix+"ticket close` ➜ _Close a ticket._\n`"+prefix+"ticket add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"ticket remove <user>` ➜ _Remove a user from the ticket._\n`"+prefix+"resetdatabase` ➜ _Steps to reset the database._")
-
-            if (config.credits){
-                TicketHelpMsg.setFooter("Open-Ticket by DJdj Development | view on github for source code")
-            }
-
-            msg.channel.send({embeds:[TicketHelpMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "close"){
-            
-            msg.channel.messages.fetchPinned().then(msglist => {
-                var firstmsg = msglist.last()
-
-                if (firstmsg == undefined){
-                    msg.channel.send({content:"I didn't find the close button!"})
-                }
-                if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"You are not in a ticket!"})
-                    return
-                }
-                var CloseMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("Click [here]("+firstmsg.url+") to close this ticket.")
-                .setTitle("Close this ticket:")
-
-            msg.channel.send({embeds:[CloseMsg]})
-            })
-            
-            
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "rename"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:config.messages.general.nopermissions})
-                return
-            }
-
-            if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                msg.channel.send({content:"Not enough parameters!"})
-                return
-            }
-
-            var name = args[2]
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id == client.user.id){
-                    msg.channel.send({content:"De naam is veranderd!"}).then(rmsg => {
-                        rmsg.channel.setName(name)
-                    })
-                }else{
-                    msg.channel.send({content:"You are not in a ticket!"})
-                }
-            })
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "add"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:config.messages.general.nopermissions})
-                return
-            }
-
-            msg.channel.messages.fetch().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You are not in a ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Not enough parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-
-            })
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "remove"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:config.messages.general.nopermissions})
-                return
-            }
-
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Not enough parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.delete(user.id)
-
-            })
-        }
-    })
-}

commands/ticketSystem.js

@@ -1,297 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-const ticketStorage = bot.TicketStorage
-const userTicketStorage = bot.userTicketStorage
-const transcriptStorage = bot.transcriptStorage
-
-module.exports = () => {
-
-    var closeButton = new discord.MessageActionRow()
-        .addComponents(
-            new discord.MessageButton()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setLabel("Close Ticket")
-            .setEmoji("❌")
-        )
-    
-    //ticket button click / create ticket
-    client.on("interactionCreate",interaction => {
-
-        if (interaction.isButton() == false){
-            return
-        }
-        
-        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"||interaction.customId == "newTicket5"||interaction.customId == "newTicket6"){
-            
-            interaction.deferUpdate()
-
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"|| Number(ticketStorage.getItem(interaction.member.id)) < config.system.max_allowed_tickets){
-
-                try{
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send(config.messages.dm.newTicket)
-                    }
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-                
-
-                //update storage
-                ticketStorage.setItem(interaction.member.id,Number(ticketStorage.getItem(interaction.member.id))+1)
-                var ticketNumber = interaction.member.user.username
-
-                //set ticketName
-                if (interaction.customId == "newTicket1"){
-                    var ticketName = config.options.ticket1.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket2"){
-                    var ticketName = config.options.ticket2.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket3"){
-                   var ticketName = config.options.ticket3.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket4"){
-                    var ticketName = config.options.ticket4.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket5"){
-                    var ticketName = config.options.ticket5.channel_prefix+ticketNumber
-                }else if (interaction.customId == "newTicket6"){
-                    var ticketName = config.options.ticket6.channel_prefix+ticketNumber
-                }
-                
-                //set category
-                if (config.system.enable_category){
-                var Category = config.system.ticket_category
-                }else{var Category = null}
-
-                //set everyone allowed
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = ["VIEW_CHANNEL"]
-                }
-
-                //create the channel
-                interaction.guild.channels.create(ticketName,{
-                    type:"GUILD_TEXT",
-                    parent:Category,
-                    permissionOverwrites:[
-                        {
-                            id:interaction.member.id,
-                            type:"member",
-                            allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                        },
-                        {
-                            id:config.botperms_role,
-                            type:"role",
-                            allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                        },
-                        {
-                            id:config.system.member_role,
-                            type:"role",
-                            deny:["VIEW_CHANNEL"]
-                        },
-                        {
-                            id:interaction.guild.id,
-                            type:"role",
-                            allow:everyoneAllowPerms,
-                            deny:everyoneDenyPerms
-                        }
-                    ]
-                }).then(tChannel => {
-                    userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                    
-                
-                    var ticketEmbed = new discord.MessageEmbed()
-                    if (config.layout.ticketEmbed.customColorEnabled){
-                        ticketEmbed.setColor(config.layout.ticketEmbed.customColor)
-                    }else{ticketEmbed.setColor(config.main_color)}
-
-                    if (config.layout.ticketEmbed.footerEnabled){
-                        ticketEmbed.setFooter(config.layout.ticketEmbed.footer)
-                    }
-                    if (config.layout.ticketEmbed.thumbnailEnabled){
-                        ticketEmbed.setThumbnail(config.layout.ticketEmbed.thumbnailURL)
-                    }
-                    ticketEmbed.setTitle("You created a ticket!")
-                    ticketEmbed.setDescription(config.messages.ticket.newTicketEmbed)
-                
-                    tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
-                        firstmsg.pin()
-                    })
-                })
-
-
-
-            }else{
-                try {
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send(config.messages.dm.alreadyCreated)
-                    }
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-                
-                
-            }
-        }
-
-        
-
-    })
-
-    //closeBAR
-    var closeBar = new discord.MessageActionRow()
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketTrue")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("✅")
-    )
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketFalse")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("❌")
-    )
-
-
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicket"){
-            interaction.deferUpdate()
-            interaction.message.edit({components:[closeBar]})
-        }
-    })
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketFalse"){
-            interaction.deferUpdate()
-
-            interaction.message.edit({components:[closeButton]})
-        }
-    })
-
-    
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketTrue"){
-            interaction.deferUpdate()
-            interaction.channel.messages.fetch().then(messages => {
-                var transcriptArray = []
-                messages.forEach(msg => {
-                    if (msg.author.id != client.user.id){
-                        transcriptArray.push("["+msg.author.username+"]: "+msg.content)
-                    }
-                })
-                var getuserID = userTicketStorage.getItem(interaction.channel.id)
-                var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
-                if (getusernameStep1 == null || getusernameStep1 == undefined || getusernameStep1 == false || getusernameStep1 == ""){
-                    var getuserNAME = ":usernotfound:"
-                }else {
-                    var getuserNAME = getusernameStep1.username
-                }
-                
-
-            if (config.system.enable_transcript){
-                var transcript = transcriptArray.reverse().join("\n")
-                transcriptStorage.setItem(interaction.channel.id,transcript)
-
-                //transcript color & thumbnail
-                if (config.layout.transcripts.customColorEnabled){
-                    var transcriptColor = config.layout.transcripts.customColor
-                }else{var transcriptColor = config.main_color}
-
-                if (config.layout.transcripts.thumbnailEnabled){
-                    var transcriptThumbnail = config.layout.transcripts.thumbnailURL
-                }else{var transcriptThumbnail = ""}
-
-                var splittedTranscript = [transcript.slice(0,2000)]
-                if (transcript.length > 4000){
-                    splittedTranscript.push(transcript.slice(2000,4000))
-                    splittedTranscript.push(transcript.slice(4000))
-                }else if (transcript.length > 2000){
-                    splittedTranscript.push(transcript.slice(2000))
-                }
-                var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("There is a new transcript!")
-                    .setDescription(splittedTranscript[0])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-                    .setThumbnail(transcriptThumbnail)
-
-                if (transcript.length > 4000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("transcript #2")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-                    .setThumbnail(transcriptThumbnail)
-
-                var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("transcript #3")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-                    .setThumbnail(transcriptThumbnail)
-        
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
-
-                }else if (transcript.length > 2000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor(interaction.channel.name + " - ticket created by "+getuserNAME)
-                    .setTitle("transcript #2")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-                    .setThumbnail(transcriptThumbnail)
-
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
-                }else{
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed]})
-                }
-            }
-
-                
-
-                interaction.channel.delete()
-
-                
-                ticketStorage.setItem(getuserID,Number(ticketStorage.getItem(getuserID)) - 1)
-
-                try {
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send(config.messages.dm.closeTicket)
-                    }
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-            })
-        
-            
-
-            
-        }
-    })
-
-
-
-    process.on('unhandledRejection',error => {
-        console.log("ERROR: "+error)
-    })
-    
-}

commands/unclaim.js

@@ -0,0 +1,123 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
+            return
+        }
+
+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}

config.json

@@ -1,132 +1,149 @@
 {
-    "server_name":"Ticket Bot",
-    "server_logo":"https://www.example.com/another-example/yourlogo.png",
-    "bot_name":"Wumpus",
-    "main_color":"#fffff",
-    "auth_token":"the bot's auth token",
-    "botperms_role":"the id from an admin role (they can do admin things with the bot)",
-    "prefix":"!",
+    "color":"#ffffff",
+    "serverId":"server id (for slash cmds)",
+    "token":{
+        "value":"insert your bot token here",
+        "fromENV":false
+    },
+    "adminRoles":["discord role id"],
+    "prefix":"!ticket ",
+    "languageFile":"english",
 
-    "credits":true,
     "status":{
-        "type":"PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING",
-        "text":"!ticket"
+        "enabled":true,
+        "type":"PLAYING",
+        "text":"!ticket help"
     },
 
     "system":{
-        "ticket_channel":"id of the channel with the !ticket msg",
-        "max_allowed_tickets":5,
-        "enable_DM_Messages":true,
+        "maxAmountOfTickets":3,
+        "dmMessages":false,
 
-        "enable_category":false,
-        "ticket_category":"the id of a category for the tickets",
+        "memberRole":"member role (leave empty if you have no member role)",
+        "closeMode":"adminonly OR normal (select one!)",
 
-        "has@everyoneaccess":false,
-        "member_role":"this role doesn't have access to tickets",
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
 
-        "enable_transcript":false,
-        "transcript_channel":"the channel for transcripts"
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
     },
 
-    "messages":{
-        "general":{
-            "nopermissions":"**You don't have permissions to run this command!**"
-        },
-        "dm":{
-            "alreadyCreated":"**You currently have as many open tickets as the maximum allowed!**",
-            "newTicket":"You created a new ticket in our server, the staff will come and help you soon!",
-            "closeTicket":"**Your ticket is closed!**"
-        },
-        "ticket":{
-            "newTicketEmbed":"You created a ticket!\n\n_Click on the close button below to close this ticket_"
-        }
-    },
-
-    "layout":{
-        "transcripts":{
-            "customColorEnabled":false,
-            "customColor":"#ffffff",
-            "thumbnailEnabled":false,
-            "thumbnailURL":"https://www.example.com/path/to/image.png"
-        },
-        "ticketMsg":{
-            "customColorEnabled":false,
-            "customColor":"#ffffff",
-            "footerEnabled":false,
-            "footer":"We are using open-tickets from DJj123dj",
-            "thumbnailEnabled":false,
-            "thumbnailURL":"https://www.example.com/path/to/image.png"
-        },
-        "ticketEmbed":{
-            "customColorEnabled":false,
-            "customColor":"#ffffff",
-            "footerEnabled":false,
-            "footer":"This is embed in the start of a ticket.",
-            "thumbnailEnabled":false,
-            "thumbnailURL":"https://www.example.com/path/to/image.png"
-        }
-    },
-
-    "options":{
-        "ticket1":{
-            "enabled":true,
-            "icon":"🎫",
-            "description":"Create a general ticket.",
-            "name":"Ticket",
-            "channel_prefix":"ticket-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
-        },
-        "ticket2":{
-            "enabled":false,
-            "icon":"💼",
-            "description":"Do you want to apply? Then click here!",
-            "name":"Apply",
-            "channel_prefix":"apply-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
-        },
-        "ticket3":{
-            "enabled":false,
-            "icon":"❓",
-            "description":"Click here if you have a question about the server.",
+    "SUPPORT":"Take look at our wiki: https://docs.openticket.dj-dj.be or join our discord server: https://discord.dj-dj.be if you need support!",
+    "options":[
+        {
+            "id":"general",
             "name":"Question",
-            "channel_prefix":"question-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
+            "description":"Create this ticket if you have a question.",
+            "icon":"🎫",
+            "label":"question",
+            "type":"ticket",
+
+            "color":"gray",
+            "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
+            "channelprefix":"question-",
+            "category":"category id (or leave empty)",
+            "message":"You created a ticket!",
+            "enableDmOnOpen":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
             },
-        "ticket4":{
-            "enabled":false,
-            "icon":"🛒",
-            "description":"Buy something in our shop.",
-            "name":"Shop",
-            "channel_prefix":"shop-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
+            "image":{
+                "enable":false,
+                "url":"https://www.dj-dj.be/wp-content/uploads/2022/09/pfp-cropped.png"
             },
-        "ticket5":{
-            "enabled":false,
-            "icon":"😄",
-            "description":"hello",
-            "name":"AnotherTicket",
-            "channel_prefix":"prefix-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
             },
-        "ticket6":{
-            "enabled":false,
-            "icon":"😄",
-            "description":"hello",
-            "name":"AnotherTicket",
-            "channel_prefix":"prefix-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
+            }
+            
+        },
+        {
+            "id":"website",
+            "name":"Website",
+            "description":"Go to our website.",
+            "icon":"✅",
+            "label":"click here",
+            "type":"website",
+
+            "url":"https://www.dj-dj.be"
+            
+        },
+        {
+            "id":"role",
+            "name":"Verify",
+            "description":"Click here to get the verify role.",
+            "icon":"👮🏼",
+            "label":"get a role",
+            "type":"role",
+
+            "color":"red",
+            "roles":["discord role id"],
+            "mode":"add&remove|remove|add",
+            "enableDmOnOpen":true
+            
+        }
+    ],
+
+    "messages":[
+        {
+            "id":"1",
+            "name":"Choose Your Ticket",
+            "description":"You can click one of the buttons below!",
+            "dropdown":false,
+
+            "enableFooter":false,
+            "footer":"Open Ticket v3.4.0 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",
+
+            "enableThumbnail":false,
+            "thumbnail":"https://www.example.com/catmemes/cat.png",
+
+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
+            "enableCustomColor":false,
+            "color":"#ffffff",
+
+            "options":["general","apply"],
+            
+            "other":{
+                "enableTicketExplaination":true,
+                "enableMaxTicketsWarning":true,
+                
+                "customDropdownPlaceholder":{
+                    "enable":false,
+                    "text":"Choose a ticket"
+                },
+                "customCategoryText":{
+                    "enable":false,
+                    "text":"choose a category:"
+                },
+                "embedTitleURL":{
+                    "enable":false,
+                    "url":"https://www.dj-dj.be/projects/open-ticket"
                 }
             }
         }
+    ]
+}

core/api/api.js

@@ -0,0 +1,18 @@
+//base
+const bot = require("../../index")
+
+exports.client = bot.client
+exports.config = bot.config
+exports.utils = {
+    log:bot.errorLog.log(),
+    storage:bot.storage
+}
+
+//events
+const events = require("./modules/events").events
+exports.events = events
+
+//actions
+const actions = require("./modules/actions").actions
+//comming soon
+//exports.actions = actions

core/api/api.json

@@ -0,0 +1,59 @@
+{
+    "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
+
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
+    "info2":"You can use this to disable some features you don't want!",
+    "disable":{
+        "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
+            "ticketCreated":false,
+            "ticketClosed":false,
+            "ticketDeleted":false,
+            "ticketReopened":false
+        },
+        "transcripts":{
+            "server":false,
+            "dm":false
+        },
+        "commands":{
+            "text":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false,
+                "change":false
+            },
+            "slash":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false,
+                "change":false
+            }
+        },
+        "checkerjs":{
+            "token":false,
+            "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
+        }
+    }
+}

core/api/modules/actions.js

@@ -0,0 +1,7 @@
+//ACTIONS:
+
+
+//EXPORT ACTIONS:
+exports.actions = {
+    
+}

core/api/modules/events.js

@@ -0,0 +1,454 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+const configParser = require("../../utils/configParser")
+
+
+//EVENT API:
+const ticketOpenListeners = []
+const ticketCloseListeners = []
+const ticketDeleteListeners = []
+const ticketReopenListeners = []
+
+const ticketAddListeners = []
+const ticketRemoveListeners = []
+
+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+
+
+const transcriptCreationListeners = []
+const commandListeners = []
+const reactionRoleListeners = []
+const errorListeners = []
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketOpenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ * @param {String} reason
+ */
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
+    //system
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
+
+    ticketCloseListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata,reason)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketDeleteListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket reopened",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketReopenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user added to ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketAddListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user removed from ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketRemoveListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ */
+exports.onTranscriptCreation = (messages,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","transcript created",[{key:"messages",value:JSON.stringify(messages)},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    transcriptCreationListeners.forEach((func) => {
+        try {
+            func(messages,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"} OTCommandType */
+
+/**
+ * 
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
+    //system
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
+
+    commandListeners.forEach((func) => {
+        try {
+            func(type,hasPerms,user,channel,newguild,date)
+        }catch{}
+    })
+}
+
+/**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
+/**@typedef {"add"|"remove"} OTReactionRoleMode */
+
+/**
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+ exports.onReactionRole = (mode,type,role,user,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","someone used a reaction role",[{key:"mode",value:mode},{key:"type",value:type},{key:"roleid",value:role.id},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    reactionRoleListeners.forEach((func) => {
+        try {
+            func(mode,type,role,user,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} err
+ * @param {Date} date 
+ */
+ exports.onError = (err,date) => {
+    //system
+    bot.errorLog.log("api","there is an error",[{key:"error",value:err}])
+
+    errorListeners.forEach((func) => {
+        try {
+            func(err,date)
+        }catch{}
+    })
+
+}
+
+
+//EVENT CALLBACKS:
+
+/**
+ * @callback TicketActionEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ * @param {String} reason
+ */
+
+/**
+ * @callback TranscriptCreationEvent
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date
+ */
+
+/**
+ * @callback TicketUserChangeEvent
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback CommandEvent
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild|false} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ReactionRoleEvent
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ErrorEvent
+ * @param {String} error
+ * @param {Date} date 
+ */
+
+//EVENT EXPORT:
+
+/**@param {TicketActionEvent} callback */
+const onTicketOpen = (callback) => {
+    ticketOpenListeners.push(callback)
+}
+
+/**@param {TicketCloseEvent} callback */
+const onTicketClose = (callback) => {
+    ticketCloseListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketDelete = (callback) => {
+    ticketDeleteListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketReopen = (callback) => {
+    ticketReopenListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketAdd = (callback) => {
+    ticketAddListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketRemove = (callback) => {
+    ticketRemoveListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
+/**@param {TranscriptCreationEvent} callback */
+const onTranscriptCreation = (callback) => {
+    transcriptCreationListeners.push(callback)
+}
+
+/**@param {CommandEvent} callback */
+const onCommand = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ReactionRoleEvent} callback */
+const onReactionRole = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ErrorEvent} callback */
+const onError = (callback) => {
+    errorListeners.push(callback)
+}
+
+exports.events = {
+    onTicketOpen,
+    onTicketClose,
+    onTicketDelete,
+    onTicketReopen,
+    onTicketAdd,
+    onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
+    onTranscriptCreation,
+    onCommand,
+    onReactionRole,
+    onError
+}

core/api/pluginlauncher.js

@@ -0,0 +1,37 @@
+const fs = require("fs")
+const bot = require("../../index")
+const log = bot.errorLog.log
+
+module.exports = () => {
+    const files = fs.readdirSync("./plugins")
+    const api = require("./api.json")
+    var totalcount = 0
+    var successcount = 0
+    var failcount = 0
+    files.forEach((file) => {
+        if (file.endsWith(".plugin.js")){
+            try {
+                require("../../plugins/"+file)()
+
+                successcount++
+                totalcount++
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug){
+                    try {
+                        const data = fs.readFileSync("./apiDebug.txt")
+                        const newData = data ? data.toString() : ""
+                        fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                    }catch{
+                        fs.writeFileSync("./apiDebug.txt","ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                    }
+                }
+                failcount++
+                totalcount++
+            }
+        }
+    })
+
+    require("../startscreen").headerDataPlugins({total:totalcount,success:successcount,error:failcount})
+}

core/checker.js

@@ -0,0 +1,516 @@
+exports.checker = async () => {
+    const chalk = await (await import("chalk")).default
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devconfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
+    var errorList = []
+    var isError = false
+    var warnList = []
+    var isWarn = false
+    const createError = (message) => {
+        isError = true
+        errorList.push("open-ticket CONFIG ERROR: "+message)
+    }
+    const createWarn = (message) => {
+        isWarn = true
+        warnList.push("open-ticket CONFIG WARNING: "+message)
+    }
+
+    //validators
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
+    const checkDiscord = (mode,value,path) => {
+        if (mode == "userid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this user id is invalid")
+            }
+        }else if (mode == "channelid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this channel id is invalid")
+            }
+        }else if (mode == "roleid"){    
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this role id is invalid")
+            }
+        }else if (mode == "serverid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this server id is invalid")
+            }
+        }else if (mode == "categoryid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this category id is invalid")
+            }
+        }
+    }
+    /**@param {String} value */
+    const checkToken = (value) => {
+        if (value.length < 40){
+            createError("'token/value' | your token is invalid")
+        }
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkHexColor = (value,path) => {
+        if (!/^#[a-fA-F0-9]{3,6}$/.test(value)){
+            if (value.length < 4) return createError("'"+path+"' | hex color too short! (example: #123abc)")
+            if (value.length > 7) return createError("'"+path+"' | hex color too long! (example: #123abc)")
+            createError("'"+path+"' | invalid color! (example: #123abc)")
+        }
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkEmbedColor = (value,path) => {
+        if (!['DEFAULT','WHITE','AQUA','GREEN','BLUE','YELLOW','PURPLE','LUMINOUS_VIVID_PINK','FUCHSIA','GOLD','ORANGE','RED','GREY','DARKER_GREY','NAVY','DARK_AQUA','DARK_GREEN','DARK_BLUE','DARK_PURPLE','DARK_VIVID_PINK','DARK_GOLD','DARK_ORANGE','DARK_RED','DARK_GREY','LIGHT_GREY','DARK_NAVY','BLURPLE','GREYPLE','DARK_BUT_NOT_BLACK','NOT_QUITE_BLACK','RANDOM'].includes(value)){
+            return createError("'"+path+"' | invalid color, must be a hex code or default color (more info in the wiki)")
+        }
+    }
+
+    /**@param {String} value @param {String} path @param {Number} minLength @param {Number} maxLength @param {String} name */
+    const checkString = (value,minLength,maxLength,path,name) => {
+        if (value.length < minLength){
+            createError("'"+path+"' | "+name+" is too short!")
+        }else if (value.length > maxLength){
+            createError("'"+path+"' | "+name+" is too long!")
+        }
+    }
+
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
+    const checkDiscordArray = (mode,arrayValue,path) => {
+        if (!Array.isArray(arrayValue)){
+            return createError("'"+path+"' | this needs to be an Array!")
+        }
+        if (mode == "userid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this user id is invalid")
+                }
+            })
+        }else if (mode == "channelid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this channel id is invalid")
+                }
+            })
+        }else if (mode == "roleid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this role id is invalid")
+                }
+            })
+        }else if (mode == "serverid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this server id is invalid")
+                }
+            })
+        }
+    }
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
+    const checkType = (value,type,path) => {
+        if (type == "boolean"){
+            if (typeof value != "boolean"){
+                createError("'"+path+"' | invalid type, this must be a boolean!")
+                return true
+            }else return false
+        }else if (type == "number"){
+            if (typeof value != "number"){
+                createError("'"+path+"' | invalid type, this must be a number!")
+                return true
+            }else return false
+        }else if (type == "string"){
+            if (typeof value != "string"){
+                createError("'"+path+"' | invalid type, this must be a string!")
+                return true
+            }else return false
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+                return true
+            }else return false
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+                return true
+            }else return false
+        }else return false
+    }
+
+    const checkButtonColor = (value,path) => {
+        if (value != "none" && value != "grey" && value != "gray" && value != "black" && value != "red" && value != "green" && value != "blue" && value != "blurple"){
+            createError("'"+path+"' | invalid color, it must be one of these: none, gray, red, green, blue!")
+        }
+    }
+
+    const configParser = require("./utils/configParser")
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
+    const checkOption = (option,path) => {
+
+        //id
+        checkType(option.id,"string",path+"/id")
+        if (option.id.includes(" ")){
+            createError("'"+path+"/id' | option id can't contain space characters!")
+        }
+        if (option.id.length > 20){
+            createError("'"+path+"/id' | option id max lenght is 20!")
+        }
+        
+        //name
+        checkType(option.name,"string",path+"/name")
+        if (option.name.length > 100){
+            createWarn("'"+path+"/name' | if your name is too long it maybe doesn't look so good!")
+        }else if (option.name.length < 1){
+            createError("'"+path+"/name' | there is no name!")
+        }
+
+        //description
+        checkType(option.description,"string",path+"/description")
+
+        //icon
+        const emojiRegex = /(\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])/gi;
+        if (option.icon.length > 0){
+
+            const isEmoji = emojiRegex.test(option.icon)
+
+            if (isEmoji == false){
+                createError("'"+path+"/icon' | invalid emoji or custom discord emoji")
+            }
+        }
+        checkType(option.icon,"string",path+"/icon")
+
+        //label
+        checkType(option.label,"string",path+"/label")
+        if (option.label.length < 1 && option.icon.length < 1){
+            createError("'"+path+"' | you need at least one of these: label, icon!")
+        }
+
+        //type
+        checkType(option.type,"string",path+"/type")
+        if (option.type != "ticket" && option.type != "website" && option.type != "role"){
+            createError("'"+path+"/type' | the type must be one of these: ticket, website, role!")
+        }
+        /**@type {"ticket"|"website"|"role"} */
+        const type = option.type
+
+        if (type == "ticket"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
+            checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
+            
+            //channelprefix
+            checkType(option.channelprefix,"string",path+"/channelprefix")
+            if (option.channelprefix.includes(" ")){
+                createWarn("'"+path+"/channelprefix' | this prefix can't contain spaces!")
+            }
+
+            //category
+            checkType(option.category,"string",path+"/category")
+            if (option.category.length > 0){
+                checkDiscord("categoryid",option.category,path+"/category")
+            }
+
+            //message
+            checkType(option.message,"string",path+"/message")
+
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
+
+            //ticketmessage
+            checkType(option.ticketmessage,"string",path+"/ticketmessage")
+
+            //thumbnail
+            if (option.thumbnail){
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
+
+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }
+
+            //closedCategory
+            if (option.closedCategory){
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
+            }
+
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
+            }
+
+        }else if (type == "website"){
+            //url
+            checkType(option.url,"string",path+"/url")
+            if (option.url.includes(" ")){
+                createWarn("'"+path+"/url' | a url can't contain spaces")
+            }
+            if (option.url.length < 1){
+                createError("'"+path+"/url' | there is no url!")
+            }
+            if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
+                createWarn("'"+path+"/url' | your url doesn't start with https or http!")
+            }
+            if (option.url.startsWith("http://")){
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
+            }
+        }else if (type == "role"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //roles
+            checkDiscordArray("roleid",option.roles,path+"/roles")
+
+            //mode
+            checkType(option.mode,"string",path+"/mode")
+            if (option.mode != "add&remove" && option.mode != "add" && option.mode != "remove"){
+                createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
+            }
+
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
+        }
+    }
+
+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
+    const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")
+
+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //OPTIONS!!!
+        if (checkType(input.options,"array",path+"/options")){
+            var counter = 0
+            input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+            if (counter == input.options.length){
+                createWarn("'"+path+"/options' | insert the option ids here!")
+            }else{
+                input.options.forEach((option,index) => {
+                    if (!configParser.optionExists(option)){
+                        createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                    }
+                })
+            }
+        }
+
+        //other
+        //ticket explaination & max tickets warning
+        if (typeof input.other != "object"){
+            createError("'"+path+"/other' | this object doesn't exist!")
+        }else{
+            checkType(input.other.enableTicketExplaination,"boolean",path+"/other/enableTicketExplaination")
+            checkType(input.other.enableMaxTicketsWarning,"boolean",path+"/other/enableMaxTicketsWarning")
+
+            //customDropdownPlaceholder
+            if (typeof input.other.customDropdownPlaceholder != "object"){
+                createError("'"+path+"/other/customDropdownPlaceholder' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customDropdownPlaceholder.enable,"boolean",path+"/other/customDropdownPlaceholder/enable")
+                checkType(input.other.customDropdownPlaceholder.text,"string",path+"/other/customDropdownPlaceholder/text")
+                if (input.other.customDropdownPlaceholder.enable && input.other.customDropdownPlaceholder.text.length < 1){createError("'"+path+"/other/customDropdownPlaceholder/text' | there is no placeholder text!")}
+            }
+
+            //customCategoryText
+            if (typeof input.other.customCategoryText != "object"){
+                createError("'"+path+"/other/customCategoryText' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customCategoryText.enable,"boolean",path+"/other/customCategoryText/enable")
+                checkType(input.other.customCategoryText.text,"string",path+"/other/customCategoryText/text")
+                if (input.other.customCategoryText.enable && input.other.customCategoryText.text.length < 1){createError("'"+path+"/other/customCategoryText/text' | there is no category text!")}
+            }
+
+            //embedTitleURL
+            if (typeof input.other.embedTitleURL != "object"){
+                createError("'"+path+"/other/embedTitleURL' | this object doesn't exist!")
+            }else{
+                checkType(input.other.embedTitleURL.enable,"boolean",path+"/other/embedTitleURL/enable")
+                checkType(input.other.embedTitleURL.url,"string",path+"/other/embedTitleURL/text")
+                if (input.other.embedTitleURL.enable && input.other.embedTitleURL.url.length < 1){createError("'"+path+"/other/embedTitleURL/url' | there is no url!")}
+            }
+        }
+    }
+
+    //--------------------------|
+    //--------------------------|
+    //checker => START HERE     |
+    //--------------------------|
+    //--------------------------|
+
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
+    configArray.forEach((item) => {
+        if (config[item] == undefined){
+            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
+        }
+    })
+    
+    checkHexColor(config.color,"main_color")
+    checkDiscord("serverid",config.serverId,"server_id")
+
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
+
+    checkType(config.adminRoles,"array","/main_adminroles")
+    checkDiscordArray("roleid",config.adminRoles,"main_adminroles")
+    checkString(config.prefix,1,15,"prefix","prefix")
+    //languagefile
+    checkType(config.languageFile,"string","languagefile")
+    const lf = config.languageFile
+    
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")  && !lf.startsWith("thai") && !lf.startsWith("norwegian") && !lf.startsWith("greek")){
+        createError("'languagefile' | invalid language, more info in the wiki")
+    }
+
+    //status:
+        checkType(config.status.enabled,"boolean","status/enabled")
+        if (config.status.enabled){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
+            }
+            if (config.status.text.length < 1){
+                createError("'status/text' | there is no status text!")
+            }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
+        }
+
+    
+    //system:
+        //max tickets
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")
+
+        //enableDMmessages
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")
+
+        //memberRole
+        checkType(config.system.memberRole,"string","system/memberRole")
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
+        }else{
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
+        }
+
+        //closemode
+        checkType(config.system.closeMode,"string","system/closeMode")
+        if (!["normal","adminonly"].includes(config.system.closeMode)){
+            createError("'system/closeMode' | the close mode must be adminonly or normal")
+        }
+
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")
+
+    //options
+
+    config.options.forEach((option,index) => {
+        checkOption(option,"options/"+index)
+    })
+
+    //messages
+    config.messages.forEach((message,index) => {
+        checkMessage(message,"messages/"+index)
+    })
+
+
+    //the end
+    if (errorList.length > 0 || warnList.length > 0){
+        console.log("REPORT:\n===========================")
+    }
+    warnList.forEach((w) => {
+        const splitw = w.split("'")
+        if (splitw.length > 1){
+            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+            if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
+            if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
+            if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
+        }else {var splitstring = chalk.yellow(splitw[0])}
+        console.log(splitstring)
+    })
+    errorList.forEach((e) => {
+        const splite = e.split("'")
+        if (splite.length > 1){
+            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+        }else {var splitstring = chalk.red(splite[0])}
+        console.log(splitstring)
+    })
+    if (isError){
+        console.log("===========================")
+        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+        if (isWarn){
+            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+        }
+        process.exit(0)
+    }else if (isWarn == true && isError == false){
+        console.log("===========================")
+        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+    }
+
+}

core/dynamicdatabase/cleardata.js

@@ -0,0 +1,53 @@
+const fs = require('fs')
+const readline = require("readline")
+const rl = readline.createInterface({
+    input:process.stdin,
+    output:process.stdout,
+    terminal:true
+})
+
+const ask = async () => {
+    const chalk = await (await import("chalk")).default
+    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
+        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
+            console.log(chalk.red("invalid answer"))
+            ask()
+            return
+        }
+        console.log(chalk.green("clearing data..."))
+        runClear()
+        rl.close()
+    })
+}
+ask()
+
+const runClear = async () => {
+    const chalk = await (await import("chalk")).default
+    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
+    const dataPaths = ["./storage/dynamicDB"]
+
+    var index = 0
+
+    dataPaths.forEach((path) => {
+        try {
+        fs.rmSync(path,{recursive:true,force:true})
+        }catch{
+            //console.log(path,"doesn't exist")
+        }
+        setTimeout(() => {
+            try{
+            fs.mkdirSync(path)
+            }catch{
+                //console.log(path,"already exists")
+            }
+            index++
+        },500)
+    })
+
+    setInterval(() => {
+        if (index >= 1){
+            console.log(chalk.bgGreen("All local data is cleared!"))
+            process.exit(1)
+        }
+    },500)
+}

core/dynamicdatabase/dynamicfiles/database.js

@@ -0,0 +1,82 @@
+const fs = require("fs")
+const location = "./storage/database.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -0,0 +1,43 @@
+const localstorage = require("node-localstorage")
+
+const ls = new localstorage.LocalStorage("./storage/dynamicDB")
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id 
+ * @param {String} value 
+ * @returns {Boolean}
+ */
+exports.set = (category,id,value) => {
+    ls.setItem(category+"--"+id,value.toString())
+    return true
+}
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id  
+ * @returns {String|false}
+ */
+exports.get = (category,id) => {
+    const result = ls.getItem(category+"--"+id)
+    if (!result) return false
+    
+    return result
+}
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+exports.delete = (category,id) => {
+    ls.removeItem(category+"--"+id)
+    return true
+}
+
+this.set("category","key","value")
+this.get("category","key",)
+this.delete("category","key")

core/dynamicdatabase/storage.js

@@ -0,0 +1,19 @@
+/**
+==================================================================
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
+
+try {
+    var db = require("./dynamicfiles/database")
+}catch(err){
+    console.log(err)
+    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+    process.exit(1)
+}
+
+module.exports = db

core/errorLogSystem.js

@@ -0,0 +1,155 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+const embed = discord.EmbedBuilder
+const c = discord.Colors
+
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
+
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
+
+/**@param {String} message */
+exports.invalidArgsMessage = (message) => {
+    var x =  new embed()
+        .setColor(c.Red)
+        .setTitle(":x: "+l.errors.missingArgsTitle)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message */
+exports.serverError = (message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle(":warning: "+l.errors.boterror)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String[]} list @param {String|undefined} message */
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
+    var x = new embed()
+        .setColor(c.Red)
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+    return x
+}
+
+exports.notInATicket = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.notInTicketTitle)
+    .setDescription(l.errors.notInTicketDescription)
+
+
+/**@param {String} message @param {String} title */
+exports.success = (title,message) => {
+    var x = new embed()
+        .setColor(config.color)
+        .setTitle(":white_check_mark: "+title)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message @param {String} title */
+exports.warning = (title,message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle(":warning: "+title)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message the message @param {String} title the title @param {String} emoji an discord emoji @param {discord.ColorResolvable} color the embed color*/
+exports.custom = (title,message,emoji,color) => {
+    var x = new embed()
+        .setColor(color)
+        .setTitle(emoji+" "+title)
+        .setDescription(message)
+
+    return x
+}
+
+exports.clearDebugFile = () => {
+    const fs = require("fs")
+    if (!fs.existsSync("./openticketdebug.txt")) return
+    const content = fs.readFileSync("./openticketdebug.txt").toString().split("\n")
+    if (content.length < 5000) return
+    for (let i = 0; i < 4000; i++) {
+        content.shift()
+    }
+
+    const newContent = "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="+content.join("\n")
+    fs.writeFileSync("./openticketdebug.txt",newContent)
+}
+
+const normalLog = (debugString) => {
+    const fs = require("fs")
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+    this.clearDebugFile()
+}
+
+/**
+ * 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
+ * @param {String} message 
+ * @param {[{key:String,value:String}]} params
+ */
+exports.log = async (type,message,params) => {
+    var ptype = type
+    const chalk = await loadChalk()
+    var paramstring = ""
+    if (params){
+        if (params.length > 0){
+            params.forEach((p) => {
+                paramstring = paramstring+p.key+": "+p.value+" "
+            })
+        }
+    }
+    const parameters = params ? "("+paramstring+")" : " "
+    
+    if (ptype == "command"){
+        console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "info"){
+        console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "system"){
+        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "api"){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
+            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
+        }
+        ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
+    }
+
+    const cd = new Date()
+    const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+ptype+"] "+message+" "+parameters)
+}

core/interactionHandlers/buttons/close.js

@@ -0,0 +1,87 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(true)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/firstmsg.js

@@ -0,0 +1,115 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/verifyBars.js

@@ -0,0 +1,71 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )

core/interactionHandlers/embeds/commands.js

@@ -0,0 +1,144 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @param {discord.User} adder
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser,adder) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @param {discord.User} remover
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser,remover) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {String} description
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer,description) => {
+    const embd = new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} changer 
+ * @param {String} newtype
+ * @returns {discord.EmbedBuilder}
+ */
+exports.changeEmbed = (changer,newtype) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
+        .setColor(mc)
+        .setFooter({text:changer.tag,iconURL:changer.displayAvatarURL()})
+}

core/interactionHandlers/handlers/accepted/claiming.js

@@ -0,0 +1,59 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -0,0 +1,72 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
+        
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/deleting.js

@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        await interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        await interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker1 = false
+
+    })
+}

core/interactionHandlers/handlers/accepted/reopening.js

@@ -0,0 +1,28 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        await interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}

core/interactionHandlers/handlers/firstmsg.js

@@ -0,0 +1,20 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}

core/interactionHandlers/handlers/handlers.js

@@ -0,0 +1,11 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+    require("./accepted/closingReason")()
+    require("./accepted/claiming")()
+}

core/interactionHandlers/handlers/verifyBars.js

@@ -0,0 +1,100 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
+    })
+
+    //DELETE
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}

core/languageManager.js

@@ -0,0 +1,39 @@
+const index = require("../index")
+
+if (index.developerConfig){
+    var config = require("../devconfig.json")
+}else{var config = require("../config.json")}
+
+var localLanguage = require("../language/english.json")
+const fs = require("fs")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")
+
+const errorLog = async () => {
+    const chalk = await (await import("chalk")).default
+
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
+}
+
+const successLog = async (language) => {
+    const chalk = await (await import("chalk")).default
+
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
+}
+
+if (!localLanguage){
+    const runError = async () => {
+        await errorLog()
+        process.exit(1)
+    }
+    runError()
+}else{
+    exports.language = localLanguage
+    successLog(config.languageFile)
+}

core/logo.txt

@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   

core/reactionRoles.js

@@ -0,0 +1,104 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const APIEvents = require("./api/modules/events")
+
+module.exports = async () => {
+    const chalk = await (await import("chalk")).default
+    
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
+        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
+        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
+
+        bot.actionRecorder.push({
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })
+
+
+        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
+        if (!optionidRaw.includes("newR")) return
+        const optionid = optionidRaw.split("newR")[1]
+        if (!optionid){
+            interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+            return
+        }else{
+            try {
+                await interaction.deferUpdate()
+            } catch{}
+        }
+
+        try {
+
+            const option = require("./utils/getButton").getOption(optionid)
+            /**@type {"add"|"remove"|"add&remove"} */
+            const mode = option.mode
+            const user = interaction.member
+            
+            if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+
+            }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                    
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+                
+            }else if (mode == "add&remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
+                option.roles.forEach((role) => {
+                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                        
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }else {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                        
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }
+                })
+            }
+                
+        }catch{
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+        }
+    })
+}

core/slashSystem/autoSlashUpdate.js

@@ -0,0 +1,87 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    const sid = config.serverId
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid)
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid)
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid)
+}

core/slashSystem/slashDisable.js

@@ -0,0 +1,23 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+
+module.exports = async () => {
+    const chalk = (await import("chalk")).default
+    
+    console.log(chalk.red("\nINSTRUCTIONS:\n\n1: Run the command you want to delete in discord.\n2: You get the message 'This command is now deleted!'\n3: There is also a message in the console that says the command is deleted.\n4: reload your discord."))
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return console.log("this isn't a command!")
+
+        interaction.reply({content:"This command is now deleted!"})
+
+        try {
+            client.application.commands.delete(interaction.commandId,interaction.guild.id).then(() => {
+                console.log("deleted the command",chalk.blue(interaction.commandName),"(id:",interaction.commandId+")")
+            })
+        }catch{
+            console.log(chalk.red("something went wrong by the deleting of this command!"))
+        }
+    })
+}

core/slashSystem/slashEnable.js

@@ -0,0 +1,271 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
+    const chalk = (await import("chalk")).default
+    const sid = config.serverId
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    var readystats = 0
+
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    if (!invisible){
+        setInterval(() => {
+            process.stdout.cursorTo(0)
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
+            if (readystats >= 13){
+                console.log(chalk.green("\nready!"))
+                console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
+                process.exit(1)
+            }
+        },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //help
+    client.application.commands.create({
+        name:"help",
+        description:"View the available commands.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.help,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+
+    })
+
+    //close
+    client.application.commands.create({
+        name:"close",
+        description:"Close the current ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //delete
+    client.application.commands.create({
+        name:"delete",
+        description:"Delete the current ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.delete,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //add
+    client.application.commands.create({
+        name:"add",
+        description:"Add people to this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.add,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to add.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //remove
+    client.application.commands.create({
+        name:"remove",
+        description:"Remove people from this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.remove,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to remove.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //rename
+    client.application.commands.create({
+        name:"rename",
+        description:"Rename this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.rename,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"name",
+                description:"The new name (without prefix).",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //reopen
+    client.application.commands.create({
+        name:"reopen",
+        description:"Reopen this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+}

core/startscreen.js

@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}

core/ticketActions/ticketAutoclose.js

@@ -0,0 +1,56 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}

core/ticketActions/ticketCloser.js

@@ -0,0 +1,234 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const permsChecker = require("../utils/permisssionChecker")
+
+const pendingDelete = []
+
+/**
+ * 
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
+ */
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
+    const guild = channel.guild
+    const user = member.user
+    const chalk = await (await import("chalk")).default
+
+    const newReason = reason ? reason : l.messages.none
+
+    //start code
+
+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userFromChannel",channel.id)
+    try {
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{var isDatabaseError = true}
+
+    if (!ticketOpener){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete" || mode == "deletenotranscript"){
+        //delete
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)
+
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
+
+        //getID & send DM & send api event
+
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)
+
+    }else if (mode == "close"){
+        //close
+        //check perms
+        if (config.system.closeMode == "adminonly"){
+            if (!guild) return
+            if (!permsChecker.command(user.id,guild.id)){
+                permsChecker.sendUserNoPerms(user)
+                return
+            }
+        }
+
+        //set new permissions
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:ticketOpener,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:guild.roles.everyone,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        //add main adminroles
+        config.adminRoles.forEach((role,index) => {
+            try {
+                const adminrole = guild.roles.cache.find(r => r.id == role)
+                if (!adminrole) return
+
+                permissionArray.push({
+                    id:adminrole,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }catch{
+                log("system","invalid role! At 'config.json => main_adminroles:"+index)
+            }
+        })
+
+        //ticketinfo error
+        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")
+
+        //add ticket adminroles
+
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        if (!ticketData) return
+        if (ticketData.closedCategory.enable){
+            /**@type {discord.CategoryChannel} */
+            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+            try {
+                channel.setParent(category)
+            }catch{
+                bot.errorLog.log("system","failed to move channel to new category!")
+            }
+        }
+
+        ticketData.adminroles.forEach((role,index) => {
+            if (!config.adminRoles.includes(role)){
+                try {
+                    const adminrole = guild.roles.cache.find(r => r.id == role)
+                    if (!adminrole) return
+                
+                    permissionArray.push({
+                        id:adminrole,
+                        type:"role",
+                        allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
+                        deny:[]
+                    })
+                }catch{
+                    log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                }
+            }
+        })
+
+        channel.permissionOverwrites.set(permissionArray)
+
+        if (!nomessage){
+            //message 
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.color)
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
+        }
+
+        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        
+
+        //send api event
+        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+    }
+
+    /**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns 
+     */
+    const getmessages = async (channel,limit) => {
+        const final = []
+        var lastId = ""
+    
+        while (true) {
+            const options = {limit:100}
+            if (lastId) options.before = lastId
+    
+            const messages = await channel.messages.fetch(options)
+            messages.forEach(msg => {final.push(msg)})
+            lastId = messages.last().id
+    
+            if (messages.size != 100 || final >= limit) {
+                break
+            }
+        }
+        return final
+    }
+
+
+    const transcriptHandler = async () => {
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
+
+        const APIEvents = require("../api/modules/events")
+        const messages = await getmessages(channel,5000)
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
+    }
+    const deleteHandler = async () => {
+        if (deleteRequired){
+            pendingDelete.shift()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)
+
+            await channel.delete()
+        }
+    }
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
+    deleteHandler()
+}

core/ticketActions/ticketOpener.js

@@ -0,0 +1,245 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const configParser = require("../utils/configParser")
+const storage = bot.storage
+
+module.exports = () => {
+    //dropdown placeholder
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isStringSelectMenu()) return
+        if (interaction.customId != "OTdropdownMenu") return
+        if (interaction.values.includes("OTChooseTicket")){
+            await interaction.deferUpdate()
+        }
+    })
+
+
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
+    
+    //ticket button click / create ticket
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
+            var customId = "OTnewT"+interaction.options.getString("type")
+        }else if (interaction.isButton()){
+            var customId = interaction.customId
+        }else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
+        }else return
+
+        if (interaction.isButton()){
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
+                if (!optionid){
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    return
+                }
+            }
+        }
+
+        
+        if (configParser.getTicketValuesArray("id").includes(customId)){
+
+            //ticketoptions from config
+            const currentTicketOptions = configParser.getTicketById(customId)
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+
+            if (interaction.isButton()){
+                try {
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+                } catch{}
+            }else if (interaction.isChatInputCommand()){
+                await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+            }else if (interaction.isStringSelectMenu()){
+                try {
+                   await interaction.deferUpdate()
+                } catch{}
+            }
+
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){
+
+                //update storage
+                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
+                var ticketNumber = interaction.member.user.username
+
+                //set ticketName
+                var ticketName = currentTicketOptions.channelprefix+ticketNumber
+                var logsname = currentTicketOptions.name
+                
+                //category
+                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
+                    var newTicketCategory = null
+                }else{
+                    var newTicketCategory = currentTicketOptions.category
+                }
+
+                var permissionsArray = []
+                const pfb = discord.PermissionFlagsBits
+                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
+
+                //set @everyone no ticket access
+                permissionsArray.push({
+                    id:interaction.guild.roles.everyone,
+                    type:"role",
+                    allow:[],
+                    deny:[pfb.ViewChannel]
+                })
+
+                //add the user that created the ticket
+                permissionsArray.push({
+                    id:interaction.member.user,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                })
+
+                //add main adminroles
+                config.adminRoles.forEach((role,index) => {
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+
+                        permissionsArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                        })
+                    }catch{}
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const ticketadmin = currentTicketOptions.adminroles
+                ticketadmin.forEach((role,index) => {
+                    if (!config.adminRoles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                            })
+                        }catch{}
+                    }
+                })
+
+                //add ticket adminroles
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
+                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                            try {
+                                const adminrole = guild.roles.cache.find(r => r.id == role)
+                                if (!adminrole) return
+
+                                permissionsArray.push({
+                                    id:adminrole,
+                                    type:"role",
+                                    allow:[pfb.AddReactions,pfb.ViewChannel],
+                                    deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                                })
+                            }catch{}
+                        }
+                    })
+                }
+
+                //add member role
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+                    try {
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
+                        if (userrole){
+                            permissionsArray.push({
+                                id:userrole,
+                                type:"role",
+                                deny:[pfb.ViewChannel]
+                            })
+                        }
+                    }catch{}
+                }
+
+                //create the channel
+                interaction.guild.channels.create({
+                    name:ticketName,
+                    type:discord.ChannelType.GuildText,
+                    parent:newTicketCategory,
+                    reason:"A new ticket is created",
+                    permissionOverwrites:permissionsArray
+                    
+                }).then((ticketChannel) => {
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
+
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
+
+                    var ticketEmbed = new discord.EmbedBuilder()
+                        //.setAuthor({name:interaction.user.id})
+                        .setColor(config.color)
+                        .setTitle(currentTicketOptions.name)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                    }
+
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
+                
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
+                    ticketChannel.send({
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
+                        embeds:[ticketEmbed],
+                        components:[closeButton]
+                    
+                    }).then(firstmsg => {
+                        firstmsg.pin()
+                    })
+                    
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel(l.commands.goToTicket)
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()) interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                    
+                })
+            }else{
+                try {
+                    if (config.system.dmMessages){
+                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+                
+            }
+        }
+    })
+}

core/ticketActions/ticketReopener.js

@@ -0,0 +1,54 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set @everyone no ticket access
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:[],
+        deny:[pfb.ViewChannel]
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket

core/transcriptSystem/communication/compileJsonV1.js

@@ -0,0 +1,123 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? embed.description : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:Number(msg.author.id),
+                    color:memberColor,
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.tag,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/compileJsonV2.js

@@ -0,0 +1,394 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:(emoji.url) ? emoji.url : "",
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.username,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.username.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.username : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.username : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.tag,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:false,
+                image:"https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/index.js

@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.post("https://transcripts.dj-dj.be/api/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        if (res.status != 200) resolve(false)
+        
+        resolve(res.data)
+        }catch(err){
+            console.log("failed transcript upload!",err.response)
+            resolve(false)
+        }
+    })
+}

core/transcriptSystem/communication/mentions.js

@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}

core/transcriptSystem/embeds.js

@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {String} url
+ * @param {discord.User} user 
+ */
+exports.tsready = (name,id,url,user) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ "+l.transcripts.title)
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://docs.openticket.dj-dj.be/the-system/transcripts/transcript-errors)"+errDesc)
+    
+    return embed
+}

core/transcriptSystem/info.json

@@ -0,0 +1,3 @@
+{
+    "version":"2"
+}

core/transcriptSystem/manager.js

@@ -0,0 +1,176 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
+    const axios = require("axios").default
+    try{
+        const res = await axios.get("https://transcripts.dj-dj.be/api/status.json")
+        if (!res || !(res.status == 200) || !res.data) return false
+
+        if (res.data && res.data["v2"] == "online") return true
+        else return false
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
+                style:{
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    }
+                    
+                },
+                bot:{
+                    name:client.user.username,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL(),
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.tag,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
+                }
+            })
+
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata) return false
+
+            if (TSdata.status == "success"){
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,chId,url,user)
+                        try {
+                            ticketopener.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+            }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,chId,false,user)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+        }
+    }
+    asyncmanager()
+}

core/transcriptSystem/oldTranscript.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel,backup) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}

core/transcriptSystem/tsdb.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/utils/configParser.js

@@ -0,0 +1,188 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}

core/utils/getButton.js

@@ -0,0 +1,76 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+const getColor = (color) => {
+    const b = discord.ButtonStyle
+    if (color.toLowerCase() == "red"){
+        return b.Danger
+    }else if (color.toLowerCase() == "green"){
+        return b.Success
+    }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+        return b.Primary
+    }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+        return b.Secondary
+    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+        return color
+    }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+        return b.Secondary
+    }else return b.Secondary
+}
+
+const getOption = (id) => {
+    const result = config.options.find((option) => option.id == id)
+    if (!result){return false}else return result
+}
+exports.getOption = getOption
+/**
+ * 
+ * @param {String} id 
+ * @returns {discord.ButtonBuilder|false}
+ */
+exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
+    const option = getOption(id)
+    if (!option) return false
+    if (option.type == "ticket"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("OTnewT"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "website"){
+        var button = new discord.ButtonBuilder()
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Link)
+            .setURL(option.url)
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "role"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("newR"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }
+
+    return button
+}

core/utils/getDropdown.js

@@ -0,0 +1,70 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @param {String|undefined|false} placeholder
+ * @returns {discord.StringSelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids,placeholder) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
+    const dropdown = new discord.StringSelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(placeholder || l.messages.chooseATicket)
+        .addOptions(
+            new discord.StringSelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(placeholder || l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        const roleoption = configParser.getRoleById(id,true)
+        if (option){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description) selectComponent.setDescription(option.description)
+            }
+
+            dropdown.addOptions(selectComponent)
+
+        }else if (roleoption){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewR"+roleoption.id)
+
+            if (!roleoption.label && !roleoption.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (roleoption.label) selectComponent.setLabel(roleoption.label)
+                if (roleoption.icon) selectComponent.setEmoji(roleoption.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+        
+    })
+    
+
+    return dropdown
+}

core/utils/getEmbed.js

@@ -0,0 +1,138 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const getButton = require("./getButton")
+const l = bot.language
+
+/**
+ * 
+ * @param {String} id the id from an open-ticket embed
+ * @returns {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}} discord embed
+ */
+
+
+
+exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
+    //-----------------------------------
+    //general importing
+    const data = require("./configParser").getConfigMessage(id)
+    /**@type {discord.ButtonBuilder[]}*/
+    var buttons = []
+    /**@type {import('./configParser').OTAllOptions[]} */
+    var buttonData = []
+
+    data.options.forEach((option) => {
+        var button = getButton.getButton(option)
+        var localButtonData = getButton.getOption(option)
+        if (button) buttons.push(button)
+        if (localButtonData) buttonData.push(localButtonData)
+    })
+    //-----------------------------------
+
+    //-----------------------------------
+    //create the embed
+    const embed = new discord.EmbedBuilder()
+        .setTitle(data.name)
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }
+
+    if (data.enableCustomColor){
+        embed.setColor(data.color)
+    }else{
+        embed.setColor(config.color)
+    }
+
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
+
+    var description = data.description
+    if (data.other.enableTicketExplaination){
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
+        description = description+"\n\n__"+chooseCategoryMSG+"__\n"
+
+        var ticketExplainations = []
+        buttonData.forEach((button) => {
+            var explaination = button.icon+" **"+button.name+":**\n"+button.description
+            ticketExplainations.push(explaination)
+        })
+
+        description = description+ticketExplainations.join("\n\n")
+    }
+
+    if (data.other.enableMaxTicketsWarning){
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
+    }
+
+    if (description) embed.setDescription(description)
+
+    //-----------------------------------
+
+
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
+        var AmountOfRows = Math.ceil(buttons.length / 4)
+        var currentRow = 0
+
+        /**
+         * @type {discord.MessageActionRow[]}
+         */
+        var componentRows = []
+
+        for (let i = AmountOfRows; i > 0; i--){
+
+            componentRows.push(new discord.ActionRowBuilder())
+        }
+
+        buttons.forEach((button,index) => {
+            componentRows[currentRow].addComponents([button])
+
+            if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
+                currentRow = currentRow + 1
+            }
+        })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const customPlaceholder = data.other.customDropdownPlaceholder.enable ? data.other.customDropdownPlaceholder.text : false
+        const dropdown = require("./getDropdown").getDropdown(ids,customPlaceholder)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
+    //-----------------------------------
+
+
+
+    //return everything
+    /**
+     * @type {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}}
+     */
+    const returnedData = {embed:embed,componentRows:componentRows}
+    return returnedData
+}

core/utils/hiddendata.js

@@ -0,0 +1,49 @@
+const storage = require("../../index").storage
+
+/**@typedef {[{key:String,value:String}]} hiddenData */
+
+/**
+ * 
+ * @param {String} channelid 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (channelid) => {
+    const content = storage.get("HIDDENDATA",channelid)
+    if (!content) return {type:"",data:[],status:false}
+
+    try {
+        return JSON.parse(content)
+    } catch {
+        return []
+    }
+}
+
+/**
+ * 
+ * @param {String} channelid 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {Boolean}
+ */
+exports.writeHiddenData = (channelid,data) => {
+    try {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
+        return true
+    } catch {
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {String} channelid
+ * @returns {Boolean}
+ */
+exports.deleteHiddenData = (channelid) => {
+    try {
+        storage.delete("HIDDENDATA",channelid)
+        return true
+    } catch {
+        return false
+    }
+}

core/utils/liveStatus.js

@@ -0,0 +1,211 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+//OTLiveStatus
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
+
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://livestatus.dj-dj.be/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
+    const chalk = await loadChalk()
+    globalPluginData = pluginData
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
+}
+
+var waitTime = new Date().getTime()
+var waitTimeEnabled = false
+
+/**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
+const uploadLiveStatus = (options) => {
+    return new Promise((resolve,reject) => {
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        try {
+            var data = encodeURIComponent(JSON.stringify(options))
+            axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
+                if (res.status == 200) resolve(true)
+                else resolve(false)
+            })
+        }catch{
+            resolve(false)
+        }
+    })
+}
+
+/**@param {String} err @returns {Promise<Boolean>}*/
+exports.liveStatusUploadManager = async (err) => {
+    return new Promise(async (resolve) => {
+        
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        else{
+            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+            const transcriptMode = tsenabled ? tsmode : false
+            const slashMode = getSlashEnabled()
+
+            try {
+                if (waitTimeEnabled){
+                    if (new Date().getTime() < waitTime){
+                        waitTimeEnabled = false
+                        return resolve(false)
+                    }
+                }
+                const result = await uploadLiveStatus({
+                    bot:{
+                        id:client.user.id,
+                        name:client.user.tag,
+                        pfp:client.user.displayAvatarURL()
+                    },
+                    error:err,
+                    openticket:{
+                        config:{
+                            messages:config.messages,
+                            options:config.options,
+                            transcripts:bot.tsconfig,
+                            system:config.system
+                        },
+                        language:config.languageFile,
+                        version:"3.4.0",
+                        slashcmds:slashMode,
+                        transcripts:transcriptMode,
+                        plugins:fs.readdirSync("./plugins"),
+                        pluginload:globalPluginData
+                    },
+                    details:{
+                        errortime:new Date().getTime(),
+                        actions:this.actionRecorder,
+                        database:fs.readFileSync("./storage/database.json").toString()
+                    }
+                })
+                if (!result){
+                    waitTime = new Date().getTime()+30000
+                    waitTimeEnabled = true
+                }
+                resolve(result)
+            }catch{resolve(false)}
+        }
+    })
+}

core/utils/permisssionChecker.js

@@ -0,0 +1,149 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @returns {Boolean} has permissions?
+ */
+exports.command = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"command"
+    })
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+        return false
+    }else {return true}
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
+    try {
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
+    try {
+        user.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
+    try {
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
+    try {
+        channel.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}

index.js

@@ -1,31 +1,385 @@
-const discord = require('discord.js')
-const config = require('./config.json')
-const intents = discord.Intents
-const client = new discord.Client({intents:[intents.FLAGS.GUILDS,intents.FLAGS.GUILD_MESSAGES,intents.FLAGS.GUILD_MEMBERS]})
-exports.client = client
+/**
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
                                                                        
-client.on('ready',() => {
-    console.log('ready')
-    client.user.setActivity(config.status.text,{type:config.status.type})
+                      Hey! we are looking for you!
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!
+
+
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is a community project. This means that 
+    almost all feature ideas come from our community. 
+    Are you missing something you want in open ticket? 
+    Then join our Discord server and we will add it (if possible)
+
+    Did you know that 80% of all features in OT were ideas from our community?
+
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.4.0  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://openticket.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */
+
+const discord = require("discord.js")
+const fs = require('fs')
+const {GatewayIntentBits,Partials} = discord
+const client = new discord.Client({
+    intents:[
+        GatewayIntentBits.DirectMessages,
+        GatewayIntentBits.GuildInvites,
+        GatewayIntentBits.GuildMembers,
+        GatewayIntentBits.GuildMessages,
+        GatewayIntentBits.Guilds,
+        GatewayIntentBits.MessageContent
+    ],
+    partials:[Partials.Channel,Partials.Message]
+})
+exports.client = client
+client.setMaxListeners(50)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
+
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false
+
+if (process.argv.some((v) => v == "--devconfig")){
+    isDevConfig = true
+    try{
+    tempconfig = require("./devconfig.json")
+    }catch{tempconfig = require("./config.json")}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
+
+exports.developerConfig = isDevConfig
+
+const config = tempconfig
+exports.config = config
+
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
+const language = require("./core/languageManager").language
+exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
+
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
+exports.storage = require('./core/dynamicdatabase/storage')
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
+
+exports.errorLog = require("./core/errorLogSystem")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")
+
+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
+
+exports.hiddenData = require("./core/utils/hiddendata")
+this.errorLog.log("debug","loaded hiddendataTM")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+this.errorLog.log("debug","loaded buttons & embeds")
+
+client.on('ready',async () => {
+    this.errorLog.log("debug","client logged in")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
+    var statusSet = false
+    const setStatus = (type,text) => {
+        if (statusSet == true) return
+        const getTypeEnum = (text) => {
+            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else return discord.ActivityType.Listening
+        }
+        client.user.setActivity(text,{type:getTypeEnum(type)})
+        statusSet = true
+    }
+    this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
     })
 
-var storage = require('./storage/storage')
-exports.TicketStorage = storage.ticketStorage
-exports.userTicketStorage = storage.userTicketStorage
-exports.transcriptStorage = storage.transcriptStorage
-exports.ticketNumberStorage = storage.ticketNumberStorage
+    const chalk = await (await import("chalk")).default
 
-var ticket = require('./commands/ticket')
-ticket()
+    require("./core/startscreen").run()
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
 
-var ticketSystem = require('./commands/ticketSystem')
-ticketSystem()
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
+        this.errorLog.log("debug","loaded console interface")
 
-var ticketExtra = require("./commands/ticketExtra")
-ticketExtra()
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
 
-var database = require('./commands/database')
-database()
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })
 
+        var updatingSlash = false
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"|String} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === require("./package.json").version){
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
 
-client.login(config.auth_token)
+            }else if ((data != require("./package.json").version) && (data != "false")){
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })
+
+        try {
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
+        }catch{
+            this.errorLog.log("info","tried to cache user information, failed!")
+        }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)
+
+    }else{
+        //slash command activation using node index.js slash (enable|disable)
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
+        this.errorLog.log("debug","slashmode activated")
+        if (process.argv[3] == "enable"){
+            console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
+            require("./core/slashSystem/slashEnable")()
+        }else if (process.argv[3] == "disable"){
+            console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
+            require("./core/slashSystem/slashDisable")()
+        }else{
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
+            process.exit(1)
+        }
+    }
+
+    //load plugins
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
+    require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
+    this.errorLog.log("debug","loading plugins")
+})
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
+    require("./core/checker").checker()
+    this.errorLog.log("debug","loading checker.js")
+    this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
+}
+
+if (process.argv[2] && process.argv[2].startsWith("slash")){
+    //do nothing
+}else{
+
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
+    this.errorLog.log("debug","LOADING COMMANDS")
+    //commands
+    require('./commands/ticket')()
+    require("./commands/help")()
+    require("./commands/close")()
+    require("./commands/delete")()
+    require("./commands/rename")()
+    require("./commands/add")()
+    require("./commands/remove")()
+    require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
+    require("./commands/change")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })
+
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
+    this.errorLog.log("debug","LOADING CORE")
+    //core
+    require('./core/ticketActions/ticketOpener')()
+    require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()
+
+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
+
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
+}
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
+this.errorLog.log("debug","loading api")
+const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
+
+const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
+    this.errorLog.clearDebugFile()
+}
+const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
+    this.errorLog.clearDebugFile()
+}
+this.errorLog.log("debug","OT error system loaded successfully")
+
+client.on("debug", async (message) => {
+    if (message.startsWith("Provided token:")){
+        debugLog("Provided token: ***********bot token is invisible**************...")
+        return
+    }
+    debugLog(message)
+});
+
+process.on("uncaughtException",async (error,origin) => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
+    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+
+    APIEvents.onError(error.name+": "+error.message,new Date())
+
+    //TEMPORARY INTEGRATION FOR LIVESTATUS ERROR UPLOADER:
+    await require("./core/utils/liveStatus").liveStatusUploadManager(error.name+": "+error.message+" | origin: "+origin+"\n"+error.stack)
+})
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+const token = config.token.fromENV ? process.env.TOKEN : config.token.value
+client.login(token)
+this.errorLog.log("debug","login with token")

language/arabic.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"ChilledBroke#9986 & M4#5882",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors": {
+        "missingArgsTitle": "قيمة غير صالحة!",
+        "missingArgsDescription": "قيمة مفقودة",
+        "noPermsTitle": "ليس لديك برمشنات !",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+        "chooseFromListTitle": "Invalid ID",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+        "boterror": "خلل في البوت !",
+        "notInTicketTitle": "انت لست في تكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+        "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+        "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
+    },
+    "commands": {
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+        "renameTitle": "تم تغيير أسم التكت الى {0}!",
+        "closeTitle": "تم أغلاق التكت!",
+        "deleteTitle": " جاري حذف التكت...",
+        "reopenTitle": "إعادة فتح التكت!",
+        
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+    },
+    "helpMenu": {
+        "title": "الأوامر المتاحة:",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+        "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التكت.",
+        "deleteCmd": "حذف التكت.",
+        "addCmd": "إضافة مستخدم الى التكت.",
+        "removeCmd": "إزالة مستخدم من التكت.",
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons": {
+        "close": "إغلاق التكت",
+        "delete": "حذف التكت",
+        "reopen": "إعادة فتح التكت",
+        "closeWithReason":"close with reason"
+    },
+    "messages": {
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+        "createdTitle": "تم إنشاء تكت!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
+
+        "newTicketDmTitle": "تكت جديد!",
+        "closedTicketDmTitle": "تم إغلاق التكت!",
+        "deletedTicketDmTitle": "تم حذف التكت!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التكت...",
+
+        "none": "لا يوجد",
+        "reason": "سبب",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    }
+}

language/custom.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        
+        "claimTitle":"This ticket is claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    }
+}

language/czech.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"t0miiis#3022",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Neplatny Argument!",
+        "missingArgsDescription":"Chybí Argument",
+        "noPermsTitle":"Nemáš práva!",
+        "noPermsDescription":"Potřebujes `ADMINISTRATOR`roli nebo byt v listině povolenych roli!",
+        "noPermsDelete":"Pouze Admini muůřou mazat ticket!",
+        "chooseFromListTitle":"Neplatný ID",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
+        "boterror":"Bot Chyba!",
+        "notInTicketTitle":"Nejsi v ticketu!",
+        "notInTicketDescription":"Tenhle příkaz nefunguje mimo ticket!",
+        "ticketDoesntExist":"Tenhle ticket už neexistuje !",
+        "roleDoesntExist":"Tenhle role už neexistuje!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max počet byl dosáhnut!",
+        "maxAmountDescription":"Dosáhl jsi max počet povolených ticketu!\nSo nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsím zkus to jindy!"
+    },
+    "commands":{
+        "userAddedTitle":"Přidat {0} do tohohle ticketu!",
+        "userRemovedTitle":"Odstranit {0} z tohohle ticketu!",
+        "renameTitle":"Změnit jmeno na {0}!",
+        "closeTitle":"Zavři tenhle ticket!",
+        "deleteTitle":"Mažu ticket...",
+        "reopenTitle":"Znovu otevíram ticket",
+        
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket už není převzaný",
+        "changeTitle":"Změněn typ ticketu {0}!",
+
+        "statsTitle":"Tady je info o ticketu {0}!",
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticketu už nebude automaticky uzavřen!",
+        "autocloseWarn":"Toto zavře pouze neaktivní tickety!",
+
+        "goToTicket":"běž do ticketu",
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
+    },
+    "helpMenu":{
+        "title":"Dostupné příkazy:",
+        "header1":"**Běž do {0} pro vytvoření ticketi!**\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření ticketu**\n\n",
+
+        "msgCmd":"Vytvoř embed s tlačíky. (admins only)",
+        "renameCmd":"Přejmenovat ticket. (no spaces)",
+        "closeCmd":"Zavřít ticket.",
+        "deleteCmd":"Odstranit ticket.",
+        "addCmd":"Pridat uživatele do ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
+    },
+    "buttons":{
+        "close":"Zavřit ticket",
+        "delete":"Vymazat ticket",
+        "reopen":"Znovu otevřít ticket",
+        "closeWithReason":"zavřít s důvodem"
+    },
+    "messages":{
+        "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
+        "createdTitle":"Ticket otevřen!",
+        "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",
+
+        "newTicketDmTitle":"Nový ticket!",
+        "closedTicketDmTitle":"Ticket Zavřený!",
+        "deletedTicketDmTitle":"Ticket Odstranen!",
+        "closedTicketDmDescription":"Tvuj ticket je uzavřen!",
+        "deletedTicketDmDescription":"Tvuj ticket byl smazan!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
+        "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",
+
+        "chooseCategory":"Vyber si kategorii:",
+        "gettingdeleted":"Ticket bude vymazan...",
+
+        "none":"žádný",
+        "reason":"důvod",
+        "createdat":"otevřeno v",
+        "openedby":"otevřel",
+        "deletedby":"smazano uzivatelem",
+        "closedby":"zavreno uzivatelem",
+        
+        "modalreason":"Jakž byl důvod k zavření toho ticketu?",
+        "chooseATicket": "Vyber ticket"
+    },
+    "transcripts":{
+        "title":"Přepis",
+        "processed":"Tento přepis se zpracoval",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde!"
+    }
+}

language/danish.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"the_gamer#5095",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
+  },
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
+
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
+  },
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
+
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
+  },
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
+  },
+  "messages": {
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
+
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
+
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
+
+    "none": "intet",
+    "reason": "grundlag",
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
+    "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
+  }
+}

language/dutch.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"DJj123dj#1706",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Onjuiste parameters!",
+        "missingArgsDescription":"Er missen parameters",
+        "noPermsTitle":"Geen permissies!",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Je bent niet in een ticket!",
+        "notInTicketDescription":"Deze command werkt niet buiten tickets!",
+        "ticketDoesntExist":"Dit ticket bestaat niet meer!",
+        "roleDoesntExist":"Deze rol bestaat niet meer!",
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
+        "maxAmountTitle":"Maximum numer bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
+        "renameTitle":"De naam is veranderd naar {0}!",
+        "closeTitle":"Ticket gesloten!",
+        "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
+        
+        "claimTitle":"Dit ticket is geclaimed door {0}",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",
+
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
+        "ticketWarning":"De embed is in het bericht hier onder!",
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
+    },
+    "helpMenu":{
+        "title":"Beschikbare Commands:",
+        "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
+        "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
+
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
+        "renameCmd":"Hernoem een ticket. (geen spaties)",
+        "closeCmd":"Sluit een ticket.",
+        "deleteCmd":"Verijder een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
+        "removeCmd":"Verwijder een user van een ticket.",
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
+    },
+    "buttons":{
+        "close":"Sluit Ticket",
+        "delete":"Verwijder Ticket",
+        "reopen":"Heropen Ticket",
+        "closeWithReason":"sluit met reden"
+    },
+    "messages":{
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
+        "createdTitle":"Ticket Aangemaakt!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
+
+        "newTicketDmTitle":"Nieuw Ticket!",
+        "closedTicketDmTitle":"Ticket Gesloten!",
+        "deletedTicketDmTitle":"Ticket Verwijderd!",
+        "closedTicketDmDescription":"Je ticket is gesloten!",
+        "deletedTicketDmDescription":"Je ticket is verwijderd!",
+        "reopenTicketDmTitle":"Ticket Heropend!",
+        "reopenTicketDmDescription":"Je ticket is heropend!",
+        
+        "chooseCategory":"kies een categorie:",
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden",
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
+    }
+}

language/english.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        
+        "claimTitle":"This ticket is claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    }
+}

language/french.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Arguments invalides!",
+        "missingArgsDescription":"Argument manquant",
+        "noPermsTitle":"Pas de permissions!",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "renameTitle":"Changement du nom en {0}!",
+        "closeTitle":"Fermé ce ticket!",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
+        
+        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
+        "unclaimTitle":"Ce ticket n'est pas réclamé!",
+        "changeTitle":"Modification du type de ticket en {0}!",
+
+        "statsTitle":"Voici les statistiques pour {0}!",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0}!",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement!",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs!",
+
+        "goToTicket":"Aller au ticket",
+        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
+    },
+    "helpMenu":{
+        "title":"Commandes disponibles :",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
+
+        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
+        "renameCmd":"Renommer un ticket. (sans espaces)",
+        "closeCmd":"Fermer un ticket.",
+        "deleteCmd":"Supprimer un billet.",
+        "addCmd":"Ajouter un utilisateur au ticket.",
+        "removeCmd":"Supprimer un utilisateur du ticket.",
+        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "changeCmd":"Changer le type de ticket.",
+        "claimCmd":"Réclamer un billet",
+        "unclaimCmd":"Annuler la réclamation d'un ticket.",
+        "statsCmd":"Afficher les statistiques des tickets.",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
+    },
+    "buttons":{
+        "close":"Fermer le ticket",
+        "delete":"Supprimer le billet",
+        "reopen":"Billet de réouverture",
+        "closeWithReason":"fermer avec une raison"
+    },
+    "messages":{
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
+        "createdTitle":"Ticket créé !",
+        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
+
+        "newTicketDmTitle":"Nouveau billet!",
+        "closedTicketDmTitle":"Billet fermé!",
+        "deletedTicketDmTitle":"Billet supprimé !",
+        "closedTicketDmDescription":"Votre billet est fermé !",
+        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmDescription":"Votre billet est rouvert !",
+        
+        "chooseCategory":"choisissez une catégorie:",
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"rien",
+        "reason":"raison",
+        "createdat":"Créé à",
+        "openedby":"Ouvert par",
+        "deletedby":"supprimé par",
+        "closedby":"fermé par",
+        
+        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estime:",
+        "available":"La transcript est disponible ici"
+    }
+}

language/german.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"david.#8276 ",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+    },
+    "commands":{
+        "userAddedTitle":"User geaddet!",
+        "userRemovedTitle":"User entfernt!",
+        "renameTitle":"Der Name wurde geändert!",
+        "closeTitle":"Dieses Ticket schließen!",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
+        
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
+
+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
+    },
+    "helpMenu":{
+        "title":"Hilfe Menu:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "closeWithReason":"Geschlossen mit dem Grund"
+    },
+    "messages":{
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"Grund",
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
+    }
+}

language/greek.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Ποιός είναι ο λόγος για να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    }
+}

language/italian.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Maurizio#0268",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomenti mancanti",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
+        "renameTitle":"Cambiato il nome a {0}!",
+        "closeTitle":"Ticket chiuso!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
+        
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Ticket cambiato in {0}!",
+
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
+
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un utente al ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
+    },
+    "buttons":{
+        "close":"Chiudi",
+        "delete":"Elimini",
+        "reopen":"Ri-apri un ticket",
+        "closeWithReason":"chiudi con motivo"
+    },
+    "messages":{
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+        "createdat":"creato il",
+        "openedby":"aperto da",
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
+        "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
+    }
+}

language/norwegian.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"NoOneNook#0266",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    }
+}

language/polish.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"MKevas#8311",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Nieprawidłowe argumenty!",
+        "missingArgsDescription":"Brakujący argument",
+        "noPermsTitle":"Brak permisji!",
+        "noPermsDescription":"Musisz mieć uprawnienia `ADMINISTRATOR` lub być na liście dozwolonych ról!",
+        "noPermsDelete":"Tylko administratorzy mogą usunąć zgłoszenie!",
+        "chooseFromListTitle":"Błędne ID",
+        "chooseFromListDescription":"Wybierz jeden z poniższych identyfikatorów:",
+        "boterror":"Błąd bota!",
+        "notInTicketTitle":"Nie jesteś w tickecie!",
+        "notInTicketDescription":"To polecenie nie działa poza ticketami!",
+        "ticketDoesntExist":"Ten ticket już nie istnieje!",
+        "roleDoesntExist":"Ta rola już nie istnieje!",
+        "anotherOption":"Ta opcja nie jest ticketem, ale innym typem!",
+        "maxAmountTitle":"Maksymalna liczba osiągnięta!",
+        "maxAmountDescription":"Osiągnąłeś maksymalną dozwoloną liczbę ticketów!\nWięc nie możesz stworzyć nowego!",
+        "somethingWentWrong":"**Coś poszło nie tak!**\nSpróbuj ponownie innym razem!"
+    },
+    "commands":{
+        "userAddedTitle":"Dodano {0} do tego ticketa!",
+        "userRemovedTitle":"Usunięto {0} z tego ticketa!",
+        "renameTitle":"Zmieniono nazwę na {0}!",
+        "closeTitle":"Zamknięto ten ticket!",
+        "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
+        
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
+        "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
+        "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
+    },
+    "helpMenu":{
+        "title":"Dostępne polecenia:",
+        "header1":"**Przejdź do {0}, aby utworzyć zgłoszenie!**\n\n",
+        "header2":"**Uruchom polecenie `/new` lub `/ticket`, aby utworzyć zgłoszenie!**\n\n",
+
+        "msgCmd":"Odradzaj osadzanie za pomocą przycisków. (tylko administratorzy)",
+        "renameCmd":"Zmień nazwę zgłoszenia. (bez spacji)",
+        "closeCmd":"Zamknij ticket.",
+        "deleteCmd":"Skasuj ticket.",
+        "addCmd":"Dodaj użytkownika do zgłoszenia.",
+        "removeCmd":"Usuń użytkownika ze zgłoszenia.",
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
+    },
+    "buttons":{
+        "close":"Zamknij",
+        "delete":"Skasuj",
+        "reopen":"Otworz ponownie",
+        "closeWithReason":"Zamknij z powodem"
+    },
+    "messages":{
+        "closedDescription":"Tylko admini mogą teraz rozmawiać w tym zgłoszeniu!\n\n*Kliknij przycisk poniżej, aby usunąć lub ponownie otworzyć ten ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Twój ticket został utworzony, możesz go wykryć za pomocą pingu!",
+
+        "newTicketDmTitle":"Nowy Ticket!",
+        "closedTicketDmTitle":"Ticket Zamknięty!",
+        "deletedTicketDmTitle":"Ticket Skasowany!",
+        "closedTicketDmDescription":"Twój ticket jest zamknięty!",
+        "deletedTicketDmDescription":"Twój ticket został skasowany!",
+        "reopenTicketDmTitle":"Ticket otwarty!",
+        "reopenTicketDmDescription":"Twój ticket został ponownie otwarty!",
+
+        "chooseCategory":"Wybierz kategorię:",
+        "gettingdeleted":"Ticket jest usuwany..",
+
+        "none":"brak",
+        "reason":"powód",
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
+        "deletedby":"skasowane przez",
+        "closedby":"zamknięte przez",
+        
+        "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
+        "chooseATicket": "Wybierz zgłoszenie"
+    },
+    "transcripts":{
+        "title":"Transkrypcja",
+        "processed":"Ta transkrypcja jest przetwarzana",
+        "wait":"Proszę czekać!",
+        "estimated":"Szacowany czas",
+        "available":"Transkrypcja jest dostępna tutaj"
+    }
+}

language/portuguese.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"QuirAddon#9778",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Argumentos inválidos!",
+        "missingArgsDescription":"Argumento ausente",
+        "noPermsTitle":"Sem permissões!",
+        "noPermsDescription":"Você precisa da permissão `ADMINISTRATOR` ou estar na lista de funções permitidas!",
+        "noPermsDelete":"Somente administradores podem deletar um ticket!",
+        "chooseFromListTitle":"ID inválido",
+        "chooseFromListDescription":"Escolha um dos IDs abaixo:",
+        "boterror":"Erro de bot!",
+        "notInTicketTitle":"Você não está em um ticket!",
+        "notInTicketDescription":"Este comando não funciona fora dos tickets!",
+        "ticketDoesntExist":"Este ticket não existe mais!",
+        "roleDoesntExist":"Esta função não existe mais!",
+        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
+        "maxAmountTitle":"Quantidade máxima atingida!",
+        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!"
+    },
+    "commands":{
+        "userAddedTitle":"Adicionado {0} a este ticket!",
+        "userRemovedTitle":"Removido {0} deste ticket!",
+        "renameTitle":"Mudou o nome para {0}!",
+        "closeTitle":"Fechado este ticket!",
+        "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
+        
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",
+
+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
+        "ticketWarning":"A incorporação está na mensagem abaixo!",
+        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
+    },
+    "helpMenu":{
+        "title":"Comandos Disponíveis:",
+        "header1":"**Vá para {0} para criar um ticket!**\n\n",
+        "header2":"**Execute o comando `/new` ou `/ticket` para criar um ticket!**\n\n",
+
+        "msgCmd":"Gerar uma incorporação com botões. (somente administradores)",
+        "renameCmd":"Renomear um ticket. (sem espaços)",
+        "closeCmd":"Fechar um ticket.",
+        "deleteCmd":"Excluir um ticket.",
+        "addCmd":"Adicionar um usuário ao ticket.",
+        "removeCmd":"Remover um usuário do ticket.",
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
+    },
+    "buttons":{
+        "close":"Fechar Ticket",
+        "delete":"Excluir Ticket",
+        "reopen":"Reabrir Ticket",
+        "closeWithReason":"fechado com motivo"
+    },
+    "messages":{
+        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
+        "createdTitle":"Ticket criado!",
+        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
+
+        "newTicketDmTitle":"Novo Ticket!",
+        "closedTicketDmTitle":"Ticket fechado!",
+        "deletedTicketDmTitle":"Ticket excluído!",
+        "closedTicketDmDescription":"Seu ticket está fechado!",
+        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
+        "reopenTicketDmTitle":"Ticket reaberto!",
+        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
+        
+        "chooseCategory":"Escolha a categoria:",
+        "gettingdeleted":"Ticket está sendo deletado...",
+
+        "none":"vazio",
+        "reason":"motivo",
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
+        "deletedby":"deletado por",
+        "closedby":"fechado por",
+        
+        "modalreason":"Qual o motivo de fechar o ticket?",
+        "chooseATicket": "Fechar Ticket"
+    },
+    "transcripts":{
+        "title":"Transcrever",
+        "processed":"A Transcrição está em andamento",
+        "wait":"Por favor espere!",
+        "estimated":"Tempo estimado",
+        "available":"A Transcrição está disponível aqui"
+    }
+}

language/romanian.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Argumente Invalide",
+        "missingArgsDescription":"Argument Lipsa",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
+        "boterror":"Eroare bot!",
+        "notInTicketTitle":"Nu esti intr-un ticket!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
+        "ticketDoesntExist":"Acest ticket nu mai exista!",
+        "roleDoesntExist":"Acest rol nu mai exista!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
+        "maxAmountTitle":"Limita atinsa!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
+        "renameTitle":"Nume schimbat in {0}!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
+
+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
+    },
+    "helpMenu":{
+        "title":"Comenzi disponibile:",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
+        "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
+
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
+        "renameCmd":"Redenumeste un ticket. (fara spatii)",
+        "closeCmd":"Inchide un ticket.",
+        "deleteCmd":"Sterge un ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
+    },
+    "buttons":{
+        "close":"Inchide ticket-ul",
+        "delete":"Sterge ticket-ul",
+        "reopen":"Re-deschide un ticket",
+        "closeWithReason":"Inchide cu motiv"
+    },
+    "messages":{
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
+        "createdTitle":"Ticket Creat!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
+
+        "newTicketDmTitle":"Ticket nou!",
+        "closedTicketDmTitle":"Ticket Inchis!",
+        "deletedTicketDmTitle":"Ticket Sters!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
+        "reopenTicketDmTitle":"Ticket Re-deschis!",
+        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
+
+        "chooseCategory":"Alege o categorie:",
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv",
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
+        "deletedby":"Sters de",
+        "closedby":"Inchis de",
+        
+        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
+        "chooseATicket": "Alege un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transcript in curs de procesare...",
+        "wait":"Te rugam sa astepti!",
+        "estimated":"Timp estimat",
+        "available":"Transcriptul este disponibil aici"
+    }
+}

language/russian.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Apexo#0723",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Неверные аргументы!",
+        "missingArgsDescription":"Отсутствует аргумент",
+        "noPermsTitle":"Недостаточно прав!",
+        "noPermsDescription":"Вы должны иметь права `ADMINISTRATOR` или быть в списке разрешённых ролей!",
+        "noPermsDelete":"Только админы могут удалить тикет!",
+        "chooseFromListTitle":"Неверный ID",
+        "chooseFromListDescription":"Выберите один из id ниже:",
+        "boterror":"Ошибка бота!",
+        "notInTicketTitle":"Вы не в тикете!",
+        "notInTicketDescription":"Эта команда не работает вне тикетов!",
+        "ticketDoesntExist":"Этого тикета больше не существует!",
+        "roleDoesntExist":"Этой роли больше не существует!",
+        "anotherOption":"Эта опция не является тикетом, а представляет собой другой тип!",
+        "maxAmountTitle":"Максимальное количество достигнуто!",
+        "maxAmountDescription":"Вы достигли максимальное количество разрешённых тикетов!\nТеперь вы не можете создать ещё один!",
+        "somethingWentWrong":"**Что-то пошло не так!**\nПожайлуста, попробуйте в другой раз!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавлено {0} в этот тикет!",
+        "userRemovedTitle":"Удалено {0} из этого тикета!",
+        "renameTitle":"Изменено имя на {0}!",
+        "closeTitle":"Закрыл этот тикет!",
+        "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
+        
+        "claimTitle":"Этот тикет теперь взят {0}",
+        "unclaimTitle":"Этот тикет никем не взят!",
+        "changeTitle":"Изменён тип тикета на {0}!",
+
+        "statsTitle":"Здесь статистика для {0}!",
+        "autocloseTitle":"Этот тикет будет закрыт автоматически после {0}!",
+        "autocloseRejectTitle":"Этот тикет больше не будет закрыт автоматически!",
+        "autocloseWarn":"Это касается только неактивных тикетов!",
+
+        "goToTicket":"перейти в тикет",
+        "ticketWarning":"embed ниже сообщения!",
+        "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
+    },
+    "helpMenu":{
+        "title":"Доступные команды:",
+        "header1":"**Перейдите в {0}, чтобы создать тикет!**\n\n",
+        "header2":"**Выполните команду `/new` или `/ticket` для создания тикета!**\n\n",
+
+        "msgCmd":"Создать embed с кнопками. (только админам)",
+        "renameCmd":"Переименовать тикет. (без пробелов)",
+        "closeCmd":"Закрыть тикет.",
+        "deleteCmd":"Удалить тикет.",
+        "addCmd":"Добавить пользователя в тикет.",
+        "removeCmd":"Удалить пользователя из тикета.",
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Поменять тип тикета.",
+        "claimCmd":"Взять тикет.",
+        "unclaimCmd":"Снять тикет.",
+        "statsCmd":"Посмотреть статистику тикета.",
+        "autocloseCmd":"Установить таймер, чтобы автоматически закрыть тикет"
+    },
+    "buttons":{
+        "close":"Закрыть тикет",
+        "delete":"Удалить тикет",
+        "reopen":"Открыть заново тикет",
+        "closeWithReason":"закрыть с причиной"
+    },
+    "messages":{
+        "closedDescription":"Только админы теперь могут писать в этом тикете!\n\n*Нажмите на кнопку ниже, чтобы удалить или заново окрыть тикет!*",
+        "createdTitle":"Тикет создан!",
+        "createdDescription":"Ваш тикет создан, вы можете обнаружить его по пингу!",
+
+        "newTicketDmTitle":"Новый тикет!",
+        "closedTicketDmTitle":"Тикет закрыт!",
+        "deletedTicketDmTitle":"Тикет удалён!",
+        "closedTicketDmDescription":"Ваш тикет закрыт!",
+        "deletedTicketDmDescription":"Ваш тикет удалён!",
+        "reopenTicketDmTitle":"Тикет открыт заново!",
+        "reopenTicketDmDescription":"Ваш тикет открыт заново!",
+
+        "chooseCategory":"выберите категорию:",
+        "gettingdeleted":"Тикет будет удалён...",
+
+        "none":"отсутствует",
+        "reason":"причина",
+        "createdat":"создан",
+        "openedby":"открыт",
+        "deletedby":"удалён",
+        "closedby":"закрыт",
+        
+        "modalreason":"Какая причина закрытия этого тикета?",
+        "chooseATicket": "Выберите тикет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Этот транскрипт находится в процессе обработки",
+        "wait":"Пожайлуста подождите!",
+        "estimated":"Оценочное время",
+        "available":"Транскрипт здесь доступен"
+    }
+}

language/slashcmds/slash.json

@@ -0,0 +1,176 @@
+{
+    "examples":{
+        "en-GB":"english",
+        "en-US":"english",
+        "nl":"dutch",
+        "ro":"romanian",
+        "de":"german",
+        "cs":"czech",
+        "fr":"french",
+        "es-ES":"spanish",
+        "it":"italian",
+        "ru":"russian",
+        "tr": "Türkçe",
+
+        "MISSING":"arabic,portuguese",
+        "NOTAVAILABLE":"arabic,portuguese,czech"
+    },
+    "data":{
+        "help":{
+            "en-GB":"A list of the available commands.",
+            "en-US":"A list of the available commands.",
+            "nl":"Een lijst met de beschikbare commands.",
+            "ro":"O lista a comenzilor disponibile.",
+            "de":"Eine Liste der verfügbaren Befehle.",
+            "cs":"A list of the available commands",
+            "fr":"Une liste des commandes.",
+            "es-ES":"Una lista de los comandos disponibles.",
+            "it":"Una lista di tutti i comandi disponibili.",
+            "ru":"Список доступных команд",
+            "tr": "Kullanılabilir komutların listesi."
+        },
+        "message":{
+            "en-GB":"Spawn an embed with buttons.",
+            "en-US":"Spawn an embed with buttons.",
+            "nl":"Spawn een embed met knoppen.",
+            "ro":"Deschide un embed cu butoane.",
+            "de":"Sendet ein Embed mit Knöpfen.",
+            "cs":"Spawn an embed with buttons.",
+            "fr":"Créer un embed avec des boutons.",
+            "es-ES":"Genera un embed con botones.",
+            "it":"Genera un embed con un pulsante.",
+            "ru":"Создать embed с кнопками",
+            "tr": "Butonlar ile bir yerleştirme oluşturun."
+        },
+        "close":{
+            "en-GB":"Close a ticket.",
+            "en-US":"Close a ticket.",
+            "nl":"Sluit een ticket",
+            "ro":"Inchide un ticket.",
+            "de":"Schließe ein Ticket.",
+            "cs":"Close a ticket.",
+            "fr":"Fermer un ticket.",
+            "es-ES":"Cierra un ticket.",
+            "it":"Chiudi un ticket.",
+            "ru":"Закрыть тикет",
+            "tr": "Bileti kapat."
+        },
+        "delete":{
+            "en-GB":"Delete a ticket.",
+            "en-US":"Delete a ticket.",
+            "nl":"Verwijder een ticket",
+            "ro":"Sterge un ticket.",
+            "de":"Lösche ein Ticket.",
+            "cs":"Delete a ticket.",
+            "fr":"Supprimer un ticket.",
+            "es-ES":"Elimina un ticket.",
+            "it":"Elimina un ticket.",
+            "ru":"Удалить тикет",
+            "tr": "Bileti sil."
+        },
+        "reopen":{
+            "en-GB":"Re-Open a ticket.",
+            "en-US":"Re-Open a ticket.",
+            "nl":"Heropen een ticket.",
+            "ro":"Re-deschide un ticket.",
+            "de":"Wiedereröffnung eines Tickets.",
+            "cs":"Re-Open a ticket.",
+            "fr":"Re-ouvrir un ticket.",
+            "es-ES":"Re-abre un ticket.",
+            "it":"Ri-Apri un ticket.",
+            "ru":"Открыть заново тикет",
+            "tr": "Bileti yeniden aç."
+        },
+        "add":{
+            "en-GB":"Add another user to a ticket.",
+            "en-US":"Add another user to a ticket.",
+            "nl":"Voeg een andere user toe aan een ticket.",
+            "ro":"Adauga un utilizator la acest ticket.",
+            "de":"Füge einen anderen Nutzer zum Ticket hinzu.",
+            "cs":"Add another user to a ticket.",
+            "fr":"Ajouter un utilisateur au ticket.",
+            "es-ES":"Agrega otro usuario al ticket.",
+            "it":"Aggiungi un membro al ticket",
+            "ru":"Добавить другого пользователя в тикет",
+            "tr": "Bilete başka bir kullanıcı ekle."
+        },
+        "remove":{
+            "en-GB":"Remove a user from a ticket.",
+            "en-US":"Remove a user from a ticket.",
+            "nl":"Verwijder een user van een ticket.",
+            "ro":"Sterge un utilizator dintr-un ticket.",
+            "de":"Entferne einen Nutzer von dem Ticket.",
+            "cs":"Remove a user from a ticket.",
+            "fr":"Enlever quelqu’un du ticket.",
+            "es-ES":"Elimina otro usuario del ticket.",
+            "it":"Rimuovi un membro dal ticket",
+            "ru":"Удалить пользователя из тикета",
+            "tr": "Kullanıcıyı bir biletten kaldır."
+        },
+        "newticket":{
+            "en-GB":"Create a ticket",
+            "en-US":"Create a ticket",
+            "nl":"Maak een ticket aan",
+            "ro":"Creeaza un ticket.",
+            "de":"Erstelle ein Ticket.",
+            "cs":"Create a ticket",
+            "fr":"Créer un ticket",
+            "es-ES":"Crear un ticket.",
+            "it":"Crea un ticket",
+            "ru":"Создать тикет",
+            "tr": "Bilet oluştur"
+        },
+        "rename":{
+            "en-GB":"Rename a ticket channel.",
+            "en-US":"Rename a ticket channel.",
+            "nl":"Hernoem een ticket channel.",
+            "ro":"Redenumeste un ticket.",
+            "de":"Benenne einen Ticket Channel.",
+            "cs":"Rename a ticket channel",
+            "fr":"Renommer un ticket.",
+            "es-ES":"Renombrar un canal de ticket.",
+            "it":"Rinomina il canale di un ticket.",
+            "ru":"Переименовать канал тикета",
+            "tr": "Bilet kanalını yeniden adlandır."
+        },
+        "claim":{
+            "en-GB":"Claim a ticket.",
+            "en-US":"Claim a ticket.",
+            "nl":"Claim een ticket.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  ",
+            "ru":"Взять тикет",
+            "tr":"Bilet talep et."
+        },
+        "unclaim":{
+            "en-GB":"Un-claim a ticket.",
+            "en-US":"Un-claim a ticket.",
+            "nl":"Ontclaim een ticket.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  ",
+            "ru":"Снять тикет",
+            "tr":"Bileti iptal et."
+        },
+        "category":{
+            "en-GB":"Change ticket type.",
+            "en-US":"Change ticket type.",
+            "nl":"Verander ticket type.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  ",
+            "ru":"Изменить тип тикета",
+            "tr":"Bilet türünü değiştir."
+        }
+    }
+}

language/slovenian.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"n1kkec#5341",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Napačen argument!",
+        "missingArgsDescription":"Argument manka",
+        "noPermsTitle":"Nimas dovoljenja!",
+        "noPermsDescription":"Potrebuješ dovoljenje `ADMINISTRATOR` ali pa biti v listi dovoljenih role!",
+        "noPermsDelete":"Samo admini lahko izbrišejo ticket!",
+        "chooseFromListTitle":"Napačen ID",
+        "chooseFromListDescription":"Izberi eden izmed ID-jev:",
+        "boterror":"NAPAKA Bota!",
+        "notInTicketTitle":"Nisi v ticketu!",
+        "notInTicketDescription": "Ta ukaz ne deluje zunaj ticket-ov!",
+        "ticketDoesntExist": "Ta ticket ne obstaja več!",
+        "roleDoesntExist": "Ta vloga ne obstaja več!",
+        "anotherOption": "Ta možnost ni ticket, ampak druga vrsta!",
+        "maxAmountTitle": "Najvišji doseženi znesek!",
+        "maxAmountDescription": "Dosegli ste največje dovoljeno število ticket-ov!\nTako da ne morete ustvariti nove!",
+        "somethingWentWrong": "**Nekaj je šlo narobe!**\nProsimo, poskusite znova drugič!"
+    },
+    "commands":{
+        "userAddedTitle": "Dodan {0} v ta ticket!",
+        "userRemovedTitle": "Odstranjeo {0} iz tega ticket-!",
+        "renameTitle": "Spremenjeno ime na {0}!",
+        "closeTitle": "Zaprl ta ticket!",
+        "deleteTitle": "Brisanje ticketa...",
+        "reopenTitle": "Ponovno odprl ta ticket!",
+        
+        "claimTitle":"Ticket je claimal {0}",
+        "unclaimTitle":"Ticket ni več claiman!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Statistike za {0}!",
+        "autocloseTitle":"Ticket so avtomatsko zapru po {0}!",
+        "autocloseRejectTitle":"Ticket se nebo avtomatsko zapru!",
+        "autocloseWarn":"To ima efekt samo na inactive ticketih!",
+
+        "goToTicket":"pojdi v ticket",
+        "ticketWarning": "Opozorilo je v spodnjem sporočilu!",
+        "maxTicketWarning": "**Opozorilo:** _Naenkrat lahko ustvarite le {0} ticketov!_"
+    },
+    "helpMenu":{
+        "title": "Razpoložljivi ukazi:",
+        "header1": "**Izberite {0} in ustvarite ticket!**\n\n",
+        "header2": "**Zaženi ukaz `/new` ali `/ticket` za ustvarjanje ticket-a!**\n\n",
+
+        "msgCmd": "Ustvari vstavek z gumbi. (samo za administratorje)",
+        "renameCmd": "Preimenujte ticket. (brez presledkov)",
+        "closeCmd": "Zapri ticket.",
+        "deleteCmd": "Izbriši ticket.",
+        "addCmd": "Dodaj uporabnika v ticket.",
+        "removeCmd": "Odstrani uporabnika z ticket-a.",
+        "reopenCmd": "Ponovno odprite ticket, ko je bila zaprta.",
+        "changeCmd":"Spremeni tip ticketa.",
+        "claimCmd":"Claimaj ticket.",
+        "unclaimCmd":"Unclaimaj ticket.",
+        "statCmds":"Statistike ticketa.",
+        "autocloseCmd":"Nastavi timer da avtomatsko zapre ticket"
+    },
+    "buttons":{
+        "close":"Zapri Ticket",
+        "delete":"Izbrisi Ticket",
+        "reopen":"Odpri Ticket",
+        "closeWithReason":"Zapri z razlogom"
+    },
+    "messages":{
+        "closedDescription": "V tem ticket-u lahko zdaj govorijo samo administratorji!\n\n*Kliknite na spodnji gumb za brisanje ali ponovno odprtje te ticket!*",
+        "createdTitle": "Ticket ustvarjen!",
+        "createdDescription": "Vaš ticket je ustvarjen, lahko jo odkrijete s pingom!",
+
+        "newTicketDmTitle": "Nov ticket!",
+        "closedTicketDmTitle": "Ticket zaprt!",
+        "deletedTicketDmTitle": "Izbrisan ticket!",
+        "closedTicketDmDescription": "Vaš ticket je zaprta!",
+        "deletedTicketDmDescription": "Vaš ticket je izbrisan!",
+        "reopenTicketDmTitle": "Ticket je ponovno odprt!",
+        "reopenTicketDmDescription": "Vaš ticket je ponovno odprt!",
+
+        "chooseCategory": "izberite kategorijo:",
+        "gettingdeleted": "Ticket se briše...",
+
+        "none": "ni",
+        "reason": "razlog",
+        "createdat":"ustvarjeno ob",
+        "openedby":"odprto od",
+        "deletedby": "izbrisano s",
+        "closedby": "zaprl",
+
+        "modalreason": "Kakšen je razlog za zaprtje tega ticket?",
+        "chooseATicket": "Izberi ticket"
+    },
+    "transcripts":{
+        "naslov": "Transkript",
+        "obdelano": "Ta prepis se obdeluje",
+        "wait": "Počakajte!",
+        "estimated": "Predvideni čas",
+        "available": "Prepis je na voljo tukaj"
+    }
+}

language/spanish.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Redactado#1673 & josuens14#5267",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"¡Argumentos inválidos!",
+        "missingArgsDescription":"Argumento faltante.",
+        "noPermsTitle":"¡Sin permisos!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
+        "chooseFromListTitle":"ID Invalida",
+        "chooseFromListDescription":"Elije una de las ID de abajo:",
+        "boterror":"¡Error del bot!",
+        "notInTicketTitle":"¡No te encuentras en un ticket!",
+        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
+        "ticketDoesntExist":"¡Este ticket no existe!",
+        "roleDoesntExist":"¡Este rol no existe!",
+        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
+        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
+        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!"
+    },
+    "commands":{
+        "userAddedTitle":"Se agregó {0} al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
+        "renameTitle":"Cambió el nombre a {0}!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        
+        "claimTitle":"Este ticket fué reclamado por {0}",
+        "unclaimTitle":"¡Este ticket se encuentra desatendido!",
+        "changeTitle":"¡Cambiado el tipo de ticket a {0}!",
+
+        "statsTitle":"¡Aquí están las estadísticas para {0}!",
+        "autocloseTitle":"¡Este ticket será cerrado después de {0}!",
+        "autocloseRejectTitle":"¡Cierre automático del ticket desactivado!",
+        "autocloseWarn":"¡Esto solo afecta tickets inactivos!",
+
+        "goToTicket":"ir al ticket",
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
+    },
+    "helpMenu":{
+        "title":"Comandos disponibles:",
+        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
+        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
+
+        "msgCmd":"Generar un embed con botones. (Solo admins)",
+        "renameCmd":"Renombrar un ticket. (Sin espacios)",
+        "closeCmd":"Cerrar un ticket.",
+        "deleteCmd":"Eliminar un ticket.",
+        "addCmd":"Agregar un usuario al ticket.",
+        "removeCmd":"Eliminar un usuario del ticket.",
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado.",
+        "changeCmd":"Cambia el tipo de ticket.",
+        "claimCmd":"Reclama un ticket.",
+        "unclaimCmd":"Desatiende un ticket.",
+        "statsCmd":"Mira las estadísticas de los tickets.",
+        "autocloseCmd":"Establece un temporizador para cerrar el ticket."
+    },
+    "buttons":{
+        "close":"Cerrar ticket.",
+        "delete":"Eliminar ticket",
+        "reopen":"Re-Abrir ticket",
+        "closeWithReason":"cerrar con razón"
+    },
+    "messages":{
+        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
+        "createdTitle":"¡Ticket creado!",
+        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
+
+        "newTicketDmTitle":"¡Nuevo ticket!",
+        "closedTicketDmTitle":"¡Ticket cerrado!",
+        "deletedTicketDmTitle":"¡Ticket eliminado!",
+        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
+        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
+        "reopenTicketDmTitle":"¡Ticket re-abierto!",
+        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
+        
+        "chooseCategory":"Elije una categoría:",
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"Ninguna.",
+        "reason":"Razón",
+        "createdat":"creado el",
+        "openedby":"abierto por",
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
+    },
+    "transcripts":{
+        "title":"Transcripción",
+        "processed":"La transcripción del ticket está siendo procesada...",
+        "wait":"¡Por favor, espere!",
+        "estimated":"Tiempo estimado",
+        "available":"La transcripción estará disponible aquí"
+    }
+}

language/thai.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Mods HD#0661",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง!",
+        "missingArgsDescription":"อาร์กิวเมนต์ไม่ครบ",
+        "noPermsTitle":"ไม่มีสิทธิ์!",
+        "noPermsDescription":"คุณต้องมีสิทธิ์ ADMINISTRATOR หรืออยู่ในรายชื่อบทบาทที่อนุญาต!",
+        "noPermsDelete":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถลบตั๋วได้!",
+        "chooseFromListTitle":"ID ไม่ถูกต้อง",
+        "chooseFromListDescription":"เลือกหนึ่งใน ID ด้านล่าง:",
+        "boterror":"ข้อผิดพลาดของบอท!",
+        "notInTicketTitle":"คุณไม่ได้อยู่ในตั๋ว!",
+        "notInTicketDescription":"คำสั่งนี้ไม่สามารถทำงานนอกตั๋วได้!",
+        "ticketDoesntExist":"ตั๋วนี้ไม่มีอยู่แล้ว!",
+        "roleDoesntExist":"บทบาทนี้ไม่มีอยู่แล้ว!",
+        "anotherOption":"ตัวเลือกนี้ไม่ใช่ตั๋วแต่เป็นประเภทอื่น!",
+        "maxAmountTitle":"จำนวนสูงสุดแล้ว!",
+        "maxAmountDescription":"คุณได้สร้างตั๋วครบจำนวนที่เราให้สร้างไว้แล้ว\nดังนั้นคุณไม่สามารถสร้างตั๋วใหม่ได้!",
+        "somethingWentWrong":"เกิดข้อผิดพลาดบางอย่าง!\nโปรดลองอีกครั้งในครั้งถัดไป!"
+    },
+    "commands":{
+        "userAddedTitle":"เพิ่ม {0} เข้าสู่ตั๋วนี้แล้ว!",
+        "userRemovedTitle":"นำ {0} ออกจากตั๋วนี้แล้ว!",
+        "renameTitle":"เปลี่ยนชื่อเป็น {0}!",
+        "closeTitle":"ปิดตั๋วนี้!",
+        "deleteTitle":"กำลังลบตั๋วนี้...",
+        "reopenTitle":"เปิดตั๋วนี้ใหม่!",
+    
+        "claimTitle":"ตั๋วนี้ถูกเรียกเก็บโดย {0}",
+        "unclaimTitle":"ไม่มีการเรียกเก็บตั๋วนี้อีกต่อไป!",
+        "changeTitle":"เปลี่ยนประเภทตั๋วเป็น {0}!",
+    
+        "statsTitle":"นี่คือสถิติสำหรับ {0}!",
+        "autocloseTitle":"ตั๋วนี้จะถูกปิดอัตโนมัติหลังจาก {0}!",
+        "autocloseRejectTitle":"ตั๋วนี้จะไม่ถูกปิดอัตโนมัติอีกต่อไป!",
+        "autocloseWarn":"สิ่งนี้มีผลต่อตั๋วที่ไม่มีการเคลื่อนไหว!",
+    
+        "goToTicket":"ไปยังตั๋ว",
+        "ticketWarning":"Embed อยู่ในข้อความข้างล่าง",
+        "maxTicketWarning":"**คำเตือน:** _คุณสามารถสร้างตั๋วได้สูงสุด {0} ตั๋วต่อครั้ง!_"
+    },
+    "helpMenu":{
+        "title":"คำสั่งที่มีอยู่:",
+        "header1":"**ไปที่ {0} เพื่อสร้างตั๋ว!**\n\n",
+        "header2":"**ใช้คำสั่ง `/new` หรือ `/ticket` เพื่อสร้างตั๋ว!**\n\n",
+    
+        "msgCmd":"แสดง Embed พร้อมปุ่ม (สำหรับแอดมินเท่านั้น)",
+        "renameCmd":"เปลี่ยนชื่อตั๋ว (ห้ามมีช่องว่าง)",
+        "closeCmd":"ปิดตั๋ว",
+        "deleteCmd":"ลบตั๋ว",
+        "addCmd":"เพิ่มผู้ใช้เข้าสู่ตั๋ว",
+        "removeCmd":"นำผู้ใช้ออกจากตั๋ว",
+        "reopenCmd":"เปิดตั๋วใหม่หลังจากถูกปิด",
+        "changeCmd":"เปลี่ยนประเภทตั๋ว",
+        "claimCmd":"เรียกเก็บตั๋ว",
+        "unclaimCmd":"ยกเลิกการเรียกเก็บตั๋ว",
+        "statsCmd":"ดูสถิติของตั๋ว",
+        "autocloseCmd":"ตั้งเวลาปิดตั๋วโดยอัตโนมัติ"
+    },
+    "buttons":{
+        "close":"ปิดตั๋ว",
+        "delete":"ลบตั๋ว",
+        "reopen":"เปิดตั๋วใหม่",
+        "closeWithReason":"ปิดตั๋วพร้อมเหตุผล"
+    },
+    "messages":{
+        "closedDescription":"ตอนนี้เฉพาะผู้ดูแลเท่านั้นที่สามารถพูดได้ในตั๋วนี้!\n\n*คลิกที่ปุ่มด้านล่างเพื่อลบหรือเปิดตั๋วใหม่!*",
+        "createdTitle":"สร้างตั๋วแล้ว!",
+        "createdDescription":"ตั๋วของคุณถูกสร้างเรียบร้อยแล้ว คุณจะได้รับการแจ้งเตือนด้วยการพิมพ์ข้อความด้วย @ ตามตั๋วของคุณ!",
+    
+        "newTicketDmTitle":"ตั๋วใหม่!",
+        "closedTicketDmTitle":"ตั๋วถูกปิด!",
+        "deletedTicketDmTitle":"ตั๋วถูกลบ!",
+        "closedTicketDmDescription":"ตั๋วของคุณถูกปิด!",
+        "deletedTicketDmDescription":"ตั๋วของคุณถูกลบ!",
+        "reopenTicketDmTitle":"ตั๋วถูกเปิดใหม่!",
+        "reopenTicketDmDescription":"ตั๋วของคุณถูกเปิดใหม่!",
+    
+        "chooseCategory":"เลือกหมวดหมู่:",
+        "gettingdeleted":"กำลังลบตั๋ว...",
+    
+        "none":"ไม่มี",
+        "reason":"เหตุผล",
+        "createdat":"สร้างเมื่อ",
+        "openedby":"เปิดโดย",
+        "deletedby":"ลบโดย",
+        "closedby":"ปิดโดย",
+    
+        "modalreason":"เหตุผลที่ต้องการปิดตั๋ว?",
+        "chooseATicket": "เลือกตั๋ว"    
+    },
+    "transcripts":{
+        "title":"บันทึกข้อความ",
+        "processed":"กำลังประมวลผลบันทึกข้อความ",
+        "wait":"โปรดรอสักครู่!",
+        "estimated":"เวลาโดยประมาณ",
+        "available":"บันทึกข้อความพร้อมใช้งานที่นี่"    
+    }
+}

language/turkish.json

@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Hydrâelčhâvø#1575",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Geçersiz argümanlar!",
+        "missingArgsDescription":"Eksik argüman!",
+        "noPermsTitle":"Bunun için yetkin yok!",
+        "noPermsDescription":"Bunu yapmak için 'ADMİNİSTRAR'rolüne ihtiyacınız var, veya izin verilen roller listesinde olun!",
+        "noPermsDelete":"Sadece adminler bileti silebilir!",
+        "chooseFromListTitle":"Geçersiz Kimlik",
+        "chooseFromListDescription":"Aşağıdaki kimliklerden birini seçin:",
+        "boterror":"Bot Hatası!",
+        "notInTicketTitle":"Bir biletin yok!",
+        "notInTicketDescription":"Bu komut bilet dışında kullanılamaz!",
+        "ticketDoesntExist":"Bu bilet artık yok!",
+        "roleDoesntExist":"Bu rol artık yok!",
+        "anotherOption":"Bu seçenek bir bilet değil, başka bir türdür!",
+        "maxAmountTitle":"Ulaşabileceğin maksimum tutara ulaştın!",
+        "maxAmountDescription":"İzin verilen maksimum bilet sayısına ulaştınız!\nHhayır yeni bir tane oluşturamazsın!",
+        "somethingWentWrong":"**Bir şeyler ters gitti!**\n lütfen başka bir zaman tekrar deneyin!"
+    },
+    "commands":{
+        "userAddedTitle":"Bilete {0} adlı kullanıcı eklendi!",
+        "userRemovedTitle":"Biletten {0} adlı kullanıcı çıkarıldı !",
+        "renameTitle":"Bilet ismi {0} olarak değştirildi!",
+        "closeTitle":"Bilet Kapatıldı!",
+        "deleteTitle":"Bilet siliniyor...",
+        "reopenTitle":"Bilet Yeniden Açıldı!",
+        
+        "claimTitle":"Bu bilet artık talep edildi. {0}",
+        "unclaimTitle":"Tu bilet artık talep edilmiyor!",
+        "changeTitle":"Bu bilet türü {0} olarak değiştirildi!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"Gömme aşağıdaki mesajda yer almaktadır!",
+        "maxTicketWarning":"**Uyarı:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Kullanılabilir Komutlar:",
+        "header1":"**Bilet oluşturmak için {0} kanalını kullan!**\n\n",
+        "header2":"**Bilet oluşturmak için `/new` veya `/ticket' komutunu çalıştırın!**\n\n",
+
+        "msgCmd":"Gömülü bilet mesajı gönderir. (sadece yöneticiler)",
+        "renameCmd":"Bilet adını değiştirir. (boşluk olmadan)",
+        "closeCmd":"Bileti kapatır.",
+        "deleteCmd":"Bileti siler.",
+        "addCmd":"Bilete kullanıcı ekler.",
+        "removeCmd":"Biletten kullanıcı çıkarır.",
+        "reopenCmd":"Bilet kapandıktan sonra tekrar açar.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Bileti Kapat",
+        "delete":"Bileti Sil",
+        "reopen":"Bileti Yeniden Aç",
+        "closeWithReason":"Bu bileti neden kapatıyorsun ?"
+    },
+    "messages":{
+        "closedDescription":"Bu bilette artık sadece yöneticiler konuşabilir!\n\n* Bu bileti silmek veya yeniden açmak için aşağıdaki butona tıklayın!*",
+        "createdTitle":"Talep Oluşturuldu!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"Yeni Bilet!",
+        "closedTicketDmTitle":"Bilet Kapatıldı!",
+        "deletedTicketDmTitle":"Bilet Silindi!",
+        "closedTicketDmDescription":"Senin biletin kapatıldı!",
+        "deletedTicketDmDescription":"Senin biletin silindi!",
+        "reopenTicketDmTitle":"Bilet yeniden açıldı!",
+        "reopenTicketDmDescription":"Senin biletin yeniden açıldı!",
+
+        "chooseCategory":"Bir kategori seç:",
+        "gettingdeleted":"Bu bilet siliniyor...",
+
+        "none":"yok",
+        "reason":"sebep",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"Silen kişi",
+        "closedby":"Kapatan kişi",
+        
+        "modalreason":"Bu biletin kapanmasının sebebi nedir?",
+        "chooseATicket": "Bir bilet seçin"
+    },
+    "transcripts":{
+        "title":"Transkript",
+        "processed":"Bu transkript işleniyor",
+        "wait":"Lütfen Bekleyiniz!",
+        "estimated":"Tahmini Süre",
+        "available":"Transkript burada mevcuttur"
+    }
+}

package.json

@@ -1,20 +1,21 @@
 {
-  "name": "safemt-tickets",
-  "version": "1.0.0",
+  "name": "open-ticket",
+  "version": "3.4.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
-    "test": "echo \"Error: no test specified\" && exit 1"
+    "test": "node index.js --devconfig",
+    "slashEnable": "node index.js slash enable",
+    "slashDisable": "node index.js slash disable",
+    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
   },
-  "author": "",
+  "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
-    "canvas": "^2.8.0",
-    "discord.js": "^13.6.0",
-    "express": "^4.17.1",
-    "node": "^16.10.0",
-    "node-localstorage": "^2.2.1"
+    "axios": "^0.27.2",
+    "chalk": "^5.0.1",
+    "discord.js": "^14.11.0"
   },
   "repository": {
     "type": "git",

plugins/example.plugin.js

@@ -0,0 +1,19 @@
+const discord = require("discord.js")
+const api = require("../core/api/api.js")
+
+module.exports = () => {
+    const {client,config,events,utils,actions} = api
+
+    //this code will run when the bot starts!
+    
+    //in this example, we will say "hello" in the console when someone opens a ticket!
+
+    /**
+    
+    events.onTicketOpen((user,channel,guild,date,ticketdata) => {
+        console.log("hello, someone opened a ticket!")
+    })
+
+
+    */
+}