Merge pull request #29 from DJj123dj/dev

Open ticket 3.0!

.gitignore

@@ -1,2 +1,16 @@
 node_modules/
 package-lock.json
+devConfig.json
+devConfig1.json
+devConfig2.json
+devConfig3.json
+devConfig4.json
+devConfig5.json
+.DS_Store
+openticketdebug.txt
+developerChangelog.md
+storage/dynamicDB/
+storage/.DS_Store
+.vscode/
+livestatus.json
+test.js

CODE_OF_CONDUCT.md

@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+support@dj-dj.be.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

CONTRIBUTING.md

@@ -0,0 +1,3 @@
+# comming soon
+For now on, you can create a ticket in our server:
+https://discord.dj-dj.be

README.md

@@ -1,68 +1,59 @@
-# open-ticket
+# Open Ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.0.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.0.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
-[![version](https://img.shields.io/badge/version-1.3.2%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.2) 
-[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
-[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
 
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
+Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
+Start using it now, you can do anything!
+
+*We love to hear suggestions for more features!*
 
 <img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
 
-[![announcement](https://img.shields.io/badge/new%20announcement!-open--ticket%20v1.4.0-red.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/discussions/3)
+[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
 
-[![q&a](https://img.shields.io/badge/Q&A-click%20here-blue.svg?style=flat-square)](./documentation/Q&A.md) 
+### Thanks to these people:
+- DJ-Lite: for doing the administration
+- Sanke: for translation & new ideas
+- Everyone that reported a bug
+#### And our translators!
+- ExothDE
+- 1x1
+- Redactado
+- t0miiis
+- josuens14
+- M4
+- David.
+- Maurizio
 
 ## features
 - discord interaction buttons
+- slash & text commands
+- close, delete & re-open tickets
+- translation in 10 different languages
 - transcripts
-- add/remove users from ticket
+- add/remove users from a ticket
-- custom colors & name
+- a lot of customisation options.
-- create custom ticket names, icons & colors
+- tickets, reaction roles & links are all possible!
-- create url buttons for websites
+- choose between buttons or dropdowns!
-- uses discord.js 13
+- discord.js v14
-- configure your own ticket options
+- everyting is configurable
-- remove credits if you want
+- custom API + plugins
-- up to 6 tickets at the same time
+- unlimited tickets spread over multiple messages
-- change all bot messages
+- close with reason
 
-## installation
+*comming soon*
-**You need `node.js 16` to run this project!**
+- share transcripts
+- view transcripts in html
 
-You can clone or download this project.
+## quick start
+[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
 
-### packages
+## documentation
-- chalk => version `latest`
+[Official Documentation](https://docs.openticket.dj-dj.be)
-- discord.js => version `latest`
-- express => version `latest`
-- node-localstorage => version `latest`
-
-You can install all of them by running `npm install`
-
-## running
-you can run `node index.js` but i would recommend you to use `npm start`
-
-if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
-
-### config
-Our config documentation is moved to another file:
-[click here to view](./documentation/CONFIG.md)
-
-### intents & permissions
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
-- `SERVER MEMBERS INTENT`
-- `MESSAGE CONTENT INTENT`
-
-To work the best, the bot needs `ADMINISTRATOR` permissions.
-You can also configure your own permissions
-
-## v1.4.0 announcement
-Hello everyone, soon open-ticket v1.4.0 will be launched, it contains a lot of new features. You can view them below.
-[click here to view the announcement](https://github.com/DJj123dj/open-ticket/discussions/3)
 
 ## information
 
-_v1.3.2_
+_v3.0.0_
 
-changelog: [click here](./documentation/CHANGELOG.md)
+changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

checker.js

@@ -1,214 +0,0 @@
-module.exports = async () => {
-    const chalk = await (await import("chalk")).default
-    const config = require("./config.json")
-    var errorList = []
-    var isError = false
-    var warnList = []
-    var isWarn = false
-    const createError = (message) => {
-        isError = true
-        errorList.push("open-ticket ERROR: "+message)
-    }
-    const createWarn = (message) => {
-        isWarn = true
-        warnList.push("open-ticket WARNING: "+message)
-    }
-
-    //checker
-
-    //token
-    if (config.auth_token.includes(" ")){
-        createError("invalid token | there are spaces in your token!")
-    }
-    if (config.auth_token.length < 40){
-        createError("invalid token | length not correct!")
-    }
-
-    //color
-    if (!config.main_color.startsWith("#")){
-        createError("color not detected | 'main_color' doesn't start with a '#'!")
-    }
-    if (config.main_color.length > 7 || config.main_color.length < 7){
-        createError("color not detected | 'main_color' is not a valid hex color!")
-    }
-
-    //admin
-    if (config.botperms_role.includes(" ")){
-        createError("invalid role id | 'botperms_role' is not a valid role id!")
-    }
-    if (config.botperms_role.length > 20|| config.botperms_role.length < 16){
-        createError("invalid role id | 'botperms_role' is not a valid role id!")
-    }
-
-    //prefix
-    if (config.prefix == ""){
-        createError("no prefix | 'prefix' is empty!")
-    }
-    if (config.prefix.length > 3){
-        createWarn("long prefix | your prefix is a little bit long!")
-    }
-
-    //status
-    if (config.status.enabled && (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM")){
-        createError("status error | 'status/type' is invalid!")
-    }
-    if (config.status.enabled && config.status.text.length < 1){
-        createError("status error | 'status/text' must be at least 1 character long!")
-    }
-
-    //ticketchannel
-    if (config.system.ticket_channel.includes(" ")){
-        createWarn("invalid channel id | 'system/ticket_channel' is not a valid channel id!")
-    }
-    if (config.system.ticket_channel.length < 1){
-        createWarn("no ticket channel | 'system/ticket_channel' is empty")
-    }else if (config.system.ticket_channel.length > 20|| config.system.ticket_channel.length < 16){
-        createWarn("invalid channel id | 'system/ticket_channel' is not a valid channel id!")
-    }
-
-    //maxticket
-    if (config.system.max_allowed_tickets < 1){
-        createWarn("no tickets | if 'system/max_allowed_tickets' is under 1 you can't create any ticket")
-    }
-
-    //category
-    if (config.system.enable_category == true && config.system.ticket_category.includes(" ")){
-        createError("invalid category id | 'system/ticket_category' is not a valid category id!")
-    }
-    if (config.system.enable_category && config.system.ticket_category > 20 || config.system.ticket_category < 16){
-        createError("invalid category id | 'system/ticket_category' is not a valid category id!")
-    }
-
-    //everyoneaccess
-    if (config.system["has@everyoneaccess"] == true){
-        createWarn("access | everyone has access to the tickets!")
-    }
-
-    //memberrole
-    if (config.system.member_role.includes(" ")){
-        createError("invalid role id | 'system/member_role' is not a valid role id!")
-    }
-    if (config.system.member_role.length > 20){
-        createError("invalid role id | 'system/member_role' is not a valid role id!")
-    }
-    if (config.system.member_role == "" || config.system.member_role == " " || config.system.member_role == "false" || config.system.member_role == "null" || config.system.member_role == "0"){
-        createWarn("no member role | 'system/member_role' is not valid so technically everyone can view a ticket!")
-    }
-
-    //transcript
-    if (config.system.enable_transcript && config.system.transcript_channel.includes(" ")){
-        createError("invalid channel id | 'system/transcript_channel' is not a valid channel id!")
-    }
-    if (config.system.enable_transcript && config.system.transcript_channel.length > 20 || config.system.transcript_channel.length < 16){
-        createError("invalid channel id | 'system/transcript_channel' is not a valid channel id!")
-    }
-
-    //messages
-    if (config.messages.general.nopermissions.length < 1){
-        createError("no message | 'messages/general/nopermissions' is empty!")
-    }
-    if (config.messages.ticket.newTicketEmbed.length < 1){
-        createError("no message | 'messages/ticket/newTicketEmbed' is empty!")
-    }
-    if (config.messages.dm.alreadyCreated.length < 1){
-        createError("no message | 'messages/dm/alreadyCreated' is empty!")
-    }
-    if (config.messages.dm.newTicket.length < 1){
-        createError("no message | 'messages/dm/newTicket' is empty!")
-    }
-    if (config.messages.dm.closeTicket.length < 1){
-        createError("no message | 'messages/dm/closeTicket' is empty!")
-    }
-
-    //layout
-    const checkLayout = (layout,layoutname,color,footer,thumbnail) => {
-        if (color){
-            if (!layout.customColor.startsWith("#")){
-                createError("color not detected | 'layout/"+layoutname+"/customColor' doesn't start with a '#'!")
-            }
-            if (layout.customColor.length > 7 || layout.customColor.length < 7){
-                createError("color not detected | 'layout/"+layoutname+"/customColor' is not a valid hex color!")
-            }
-        }
-        if (footer){
-            if (layout.footer.length < 1){
-                createError("no footer | 'layout/"+layoutname+"/footer' doesn't have a footer!")
-            }
-        }
-        if (thumbnail){
-            if (!layout.thumbnailURL.startsWith("https://") && !layout.thumbnailURL.startsWith("http://")){
-                createError("thumbnail | the thumbnail url in 'layout/"+layoutname+"/thumbnailURL' is not a valid url!")
-            }
-        }
-    }
-    checkLayout(config.layout.ticketEmbed,"ticketEmbed",config.layout.ticketEmbed.customColorEnabled,config.layout.ticketEmbed.footerEnabled,config.layout.ticketEmbed.thumbnailEnabled)
-    checkLayout(config.layout.ticketMsg,"ticketMsg",config.layout.ticketMsg.customColorEnabled,config.layout.ticketMsg.footerEnabled,config.layout.ticketMsg.thumbnailEnabled)
-    checkLayout(config.layout.transcripts,"transcripts",config.layout.transcripts.customColorEnabled,false,config.layout.transcripts.thumbnailEnabled)
-
-    const checkOption = (ticket,ticketname,enabled,urlmode) => {
-        if (enabled){
-            if (ticket.icon.length > 0){
-                const emojiRegex = /\p{Emoji}/u
-                const isEmoji = emojiRegex.test(ticket.icon)
-                if (isEmoji == false){
-                    createWarn("invalid emoji | 'options/"+ticketname+"/icon' is not a valid emoji (code can be wrong)")
-                }
-            }
-            if (ticket.description.length < 1){
-                createWarn("no description | 'options/"+ticketname+"/description' is empty")
-            }
-            if (ticket.name.length < 1){
-                createWarn("no description | 'options/"+ticketname+"/name' is empty")
-            }
-            if (ticket.channel_prefix.length < 1){
-                createWarn("no description | 'options/"+ticketname+"/channel_prefix' is empty")
-            }
-            if (ticket.isURL == true && ticket.color != "red" && ticket.color != "blue" && ticket.color != "green" && ticket.color != "gray" && ticket.color != "none"){
-                createWarn("invalid button color | 'options/"+ticketname+"/color' must be one of (red,green,blue,gray,none)")
-            }
-
-            if (urlmode && (!ticket.url.startsWith("https://") && !ticket.url.startsWith("http://"))){
-                createError("url invalid | the url in 'options/"+ticketname+"/url' is not a valid url!")
-            }
-        }
-        return
-    }
-
-    checkOption(config.options.ticket1,"ticket1",config.options.ticket1.enabled,config.options.ticket1.isURL)
-    checkOption(config.options.ticket2,"ticket2",config.options.ticket2.enabled,config.options.ticket2.isURL)
-    checkOption(config.options.ticket3,"ticket3",config.options.ticket3.enabled,config.options.ticket3.isURL)
-    checkOption(config.options.ticket4,"ticket4",config.options.ticket4.enabled,config.options.ticket4.isURL)
-    checkOption(config.options.ticket5,"ticket5",config.options.ticket5.enabled,config.options.ticket5.isURL)
-    checkOption(config.options.ticket6,"ticket6",config.options.ticket6.enabled,config.options.ticket6.isURL)
-
-    //the end
-    if (errorList.length > 0 || warnList.length > 0){
-        console.log("REPORT:\n===========================")
-    }
-    warnList.forEach((w) => {
-        const splitw = w.split("'")
-        if (splitw.length > 1){
-            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
-        }else {var splitstring = chalk.yellow(splitw[0])}
-        console.log(splitstring)
-    })
-    errorList.forEach((e) => {
-        const splite = e.split("'")
-        if (splite.length > 1){
-            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
-        }else {var splitstring = chalk.red(splite[0])}
-        console.log(splitstring)
-    })
-    if (isError){
-        console.log("===========================")
-        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
-        if (isWarn){
-            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
-        }
-        process.exit(0)
-    }else if (isWarn == true && isError == false){
-        console.log("===========================")
-        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
-    }
-
-}

commands/add.js

@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"add")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
+
+            var loguser = msg.mentions.users.first()
+            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+
+            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "add") return
+        const user = interaction.options.getUser("user")
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+
+            var loguser = user
+            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

commands/claim.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = claimingUser
+            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

commands/close.js

@@ -0,0 +1,92 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"close")) return
+
+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
+
+            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
+            
+        })
+        
+        
+    })
+
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "close") return
+
+        //interaction.deferReply()
+
+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
+
+       interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+
+            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+    })
+}

commands/database.js

@@ -1,21 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-
-module.exports = () => {
-    client.on("messageCreate",(msg) => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"resetdatabase" || args[0] == config.prefix+"resetdb"){
-            const databaseEmbed = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setTitle("How to reset the database:")
-                .setDescription("1: Go to the folder `./storage` in your bot's directory.\n\n2: If posible remove the folders\n`./tickets`, `./transcripts` & `./userTickets`\nfrom the folder `./storage`\n\n3: Restart the bot")
-                .setFooter({text:"if it doesn't work, create an issue on github or DM me on discord!"})
-
-            msg.channel.send({embeds:[databaseEmbed]})
-            if (config.logs){console.log("[command] "+config.prefix+"resetdatabase (user:"+msg.author.username+")")}
-        }
-    })
-}

commands/delete.js

@@ -0,0 +1,86 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"delete")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+        
+    })
+
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "delete") return
+
+        //interaction.deferReply()
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+    })
+}

commands/help.js

@@ -0,0 +1,56 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
+    const helpEmbed = new discord.EmbedBuilder()
+        .setColor(config.main_color)
+        .setTitle("❔ "+l.helpMenu.title)
+
+    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
+
+    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
+
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
+
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix)) return
+        var args = msg.content.split(config.prefix)
+        
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
+            msg.channel.send({embeds:[helpEmbed]})
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            return
+        }
+
+        if (args[1]){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+                msg.channel.send({embeds:[helpEmbed]})
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
+        }
+    })
+
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "help") return
+
+        interaction.reply({embeds:[helpEmbed]})
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/remove.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"remove")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            msg.channel.permissionOverwrites.delete(user.id)
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
+
+            var loguser = msg.mentions.users.first()
+            
+            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
+            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "remove") return
+        const user = interaction.options.getUser("user")
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            interaction.channel.permissionOverwrites.delete(user.id)
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+
+            var loguser = user
+            
+            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}

commands/rename.js

@@ -0,0 +1,95 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"rename")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
+            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+
+            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            if (!prefix) prefix = "noprefix-"
+
+            msg.channel.setName(prefix+newname)
+            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
+            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+        
+    })
+
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "rename") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
+            var newname = interaction.options.getString("name")
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            if (!prefix) prefix = "noprefix-"
+
+            interaction.channel.setName(prefix+newname)
+            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
+            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}

commands/reopen.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
+
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"reopen")) return
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+
+            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+            
+            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "reopen") return
+
+        //interaction.deferReply()
+
+        interaction.channel.messages.fetchPinned().then(async msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+
+            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+            
+            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+
+       
+    })
+}

commands/ticket.js

@@ -1,242 +1,70 @@
 const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
-const config = require("../config.json")
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
 
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate", msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
-        if (msg.content == config.prefix+"ticket msg"){
+
-            if (msg.member.roles.cache.has(config.botperms_role) == false){
+    /**@type {String[]} */
-                msg.channel.send({content:config.messages.general.nopermissions})
+    var msgIds = []
+    config.messages.forEach((msg) => {
+        msgIds.push(msg.id)
+    })
+
+
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
+        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
+            
+            if (!msg.guild) return
+            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+                permsChecker.sendUserNoPerms(msg.author)
                 return
             }
 
-            var currentTicketButtons = 0
+            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
-            var ticketButton = new discord.MessageActionRow()
-            var ticketButton2 = new discord.MessageActionRow()
 
-            const getColor = (color) => {
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
-                if (color.toLowerCase() == "red"){
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
-                    return "DANGER"
-                }else if (color.toLowerCase() == "green"){
-                    return "SUCCESS"
-                }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
-                    return "PRIMARY"
-                }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
-                    return "SECONDARY"
-                }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
-                    return color
-                }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
-                    return "SECONDARY"
-                }else return "SECONDARY"
-            }
-
-            if (config.options.ticket1.enabled){
-                if (currentTicketButtons < 4){
-                    var localTicketButton = ticketButton
-                }else{
-                    var localTicketButton = ticketButton2
-                }
-
-                currentTicketButtons = currentTicketButtons + 1
-
-                if (config.options.ticket1.isURL == false){
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket1")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket1.color))
-                            .setEmoji(config.options.ticket1.icon)
-                    )
-                }else{
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setDisabled(false)
-                            .setStyle("LINK")
-                            .setEmoji(config.options.ticket1.icon)
-                            .setURL(config.options.ticket1.url)
-                    )
-                }
-            }
-            if (config.options.ticket2.enabled){
-                if (currentTicketButtons < 4){
-                    var localTicketButton = ticketButton
-                }else{
-                    var localTicketButton = ticketButton2
-                }
-
-                currentTicketButtons = currentTicketButtons + 1
-
-                if (config.options.ticket2.isURL == false){
-                localTicketButton.addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicket2")
-                        .setDisabled(false)
-                        .setStyle(getColor(config.options.ticket2.color))
-                        .setEmoji(config.options.ticket2.icon)
-                )
-                }else{
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setDisabled(false)
-                            .setStyle("LINK")
-                            .setEmoji(config.options.ticket2.icon)
-                            .setURL(config.options.ticket2.url)
-                    )
-                }
-            }
-
-            if (config.options.ticket3.enabled){
-                if (currentTicketButtons < 4){
-                    var localTicketButton = ticketButton
-                }else{
-                    var localTicketButton = ticketButton2
-                }
-
-                currentTicketButtons = currentTicketButtons + 1
-
-                if (config.options.ticket3.isURL == false){
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket3")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket3.color))
-                            .setEmoji(config.options.ticket3.icon)
-                    )
-                    }else{
-                        localTicketButton.addComponents(
-                            new discord.MessageButton()
-                                .setDisabled(false)
-                                .setStyle("LINK")
-                                .setEmoji(config.options.ticket3.icon)
-                                .setURL(config.options.ticket3.url)
-                        )
-                    }
-            }
-
-            if (config.options.ticket4.enabled){
-                if (currentTicketButtons < 4){
-                    var localTicketButton = ticketButton
-                }else{
-                    var localTicketButton = ticketButton2
-                }
-
-                currentTicketButtons = currentTicketButtons + 1
-
-                if (config.options.ticket4.isURL == false){
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket4")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket4.color))
-                            .setEmoji(config.options.ticket4.icon)
-                    )
-                    }else{
-                        localTicketButton.addComponents(
-                            new discord.MessageButton()
-                                .setDisabled(false)
-                                .setStyle("LINK")
-                                .setEmoji(config.options.ticket4.icon)
-                                .setURL(config.options.ticket4.url)
-                        )
-                    }
-            }
-
-            if (config.options.ticket5.enabled){
-                if (currentTicketButtons < 4){
-                    var localTicketButton = ticketButton
-                }else{
-                    var localTicketButton = ticketButton2
-                }
-
-                currentTicketButtons = currentTicketButtons + 1
-
-                if (config.options.ticket5.isURL == false){
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket5")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket5.color))
-                            .setEmoji(config.options.ticket5.icon)
-                    )
-                    }else{
-                        localTicketButton.addComponents(
-                            new discord.MessageButton()
-                                .setDisabled(false)
-                                .setStyle("LINK")
-                                .setEmoji(config.options.ticket5.icon)
-                                .setURL(config.options.ticket5.url)
-                        )
-                    }
-            }
-
-            if (config.options.ticket6.enabled){
-                if (currentTicketButtons < 4){
-                    var localTicketButton = ticketButton
-                }else{
-                    var localTicketButton = ticketButton2
-                }
-
-                currentTicketButtons = currentTicketButtons + 1
-
-                if (config.options.ticket6.isURL == false){
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setCustomId("newTicket6")
-                            .setDisabled(false)
-                            .setStyle(getColor(config.options.ticket6.color))
-                            .setEmoji(config.options.ticket6.icon)
-                    )
-                }else{
-                    localTicketButton.addComponents(
-                        new discord.MessageButton()
-                            .setDisabled(false)
-                            .setStyle("LINK")
-                            .setEmoji(config.options.ticket6.icon)
-                            .setURL(config.options.ticket6.url)
-                    )
-                }
-            }
-
-            var categorylist = ""
-            if (config.options.ticket1.enabled){categorylist = categorylist+"\n"+config.options.ticket1.icon+": **"+config.options.ticket1.name+"**\n"+config.options.ticket1.description}
-
-            if (config.options.ticket2.enabled){categorylist = categorylist+"\n\n"+config.options.ticket2.icon+": **"+config.options.ticket2.name+"**\n"+config.options.ticket2.description}
-
-            if (config.options.ticket3.enabled){categorylist = categorylist+"\n\n"+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
-
-            if (config.options.ticket4.enabled){categorylist = categorylist+"\n\n"+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
-
-            if (config.options.ticket5.enabled){categorylist = categorylist+"\n\n"+config.options.ticket5.icon+": **"+config.options.ticket5.name+"**\n"+config.options.ticket5.description}
-
-            if (config.options.ticket6.enabled){categorylist = categorylist+"\n\n"+config.options.ticket6.icon+": **"+config.options.ticket6.name+"**\n"+config.options.ticket6.description}
 
 
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
-            var ticketEmbed = new discord.MessageEmbed()
+            msg.channel.send({embeds:[embed],components:componentRows})
-            if (config.layout.ticketMsg.customColorEnabled){
-                ticketEmbed.setColor(config.layout.ticketMsg.customColor)
-            }else{ticketEmbed.setColor(config.main_color)}
             
-            if (config.layout.ticketMsg.footerEnabled){
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
-                ticketEmbed.setFooter({text:config.layout.ticketMsg.footer})
+            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-            }
-            if (config.layout.ticketMsg.thumbnailEnabled){
-                ticketEmbed.setThumbnail(config.layout.ticketMsg.thumbnailURL)
-            }
-                
-            ticketEmbed.setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create "+config.system.max_allowed_tickets+" ticket(s) at a time!_")
-            
-            
-            if (currentTicketButtons <= 4){
-                var embedComponents = [ticketButton]
-            }else{var embedComponents = [ticketButton,ticketButton2]}
-
-            msg.channel.send({embeds:[ticketEmbed],components:embedComponents})
-            
-            if (config.logs){console.log("[command] "+config.prefix+"ticket msg (user:"+msg.author.username+")")}
-            if (config.logs){console.log("[system] created ticket message")}
         }
     })
+
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "message") return
+
+            if (!interaction.guild) return
+            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+                permsChecker.sendUserNoPerms(interaction.user)
+                return
+            }
+
+            const id = interaction.options.getString("id")
+
+            if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
+            
+            interaction.reply({content:l.commands.ticketWarning})
+            interaction.channel.send({embeds:[embed],components:componentRows})
+            
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+
+            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        
+    })
 }

commands/ticketExtra.js

@@ -1,151 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-
-
-module.exports = () => {
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && (args[1] == undefined ||args[1] == "" ||args[1] == null)){
-            var TicketHelpMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setTitle("Ticket commands")
-
-            const prefix = config.prefix
-            TicketHelpMsg.setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`"+prefix+"ticket msg` ➜ _Admin command._\n`"+prefix+"ticket rename` ➜ _Rename a ticket (no spaces)._\n`"+prefix+"ticket close` ➜ _Close a ticket._\n`"+prefix+"ticket add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"ticket remove <user>` ➜ _Remove a user from the ticket._\n`"+prefix+"resetdatabase` ➜ _Steps to reset the database._\n`"+prefix+"resetdb` ➜ _Also database stuff._")
-
-            if (config.credits){
-                TicketHelpMsg.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code"})
-            }
-
-            msg.channel.send({embeds:[TicketHelpMsg]})
-            if (config.logs){console.log("[command] "+config.prefix+"ticket help (user:"+msg.author.username+")")}
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "close"){
-            
-            msg.channel.messages.fetchPinned().then(msglist => {
-                var firstmsg = msglist.last()
-
-                if (firstmsg == undefined){
-                    msg.channel.send({content:"I didn't find the close button!"})
-                }
-                if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"You are not in a ticket!"})
-                    return
-                }
-                var CloseMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("Click [here]("+firstmsg.url+") to close this ticket.")
-                .setTitle("Close this ticket:")
-
-                msg.channel.send({embeds:[CloseMsg]})
-                if (config.logs){console.log("[command] "+config.prefix+"ticket close (user:"+msg.author.username+")")}
-            })
-            
-            
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "rename"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:config.messages.general.nopermissions})
-                return
-            }
-
-            if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                msg.channel.send({content:"Not enough parameters!"})
-                return
-            }
-
-            var name = args[2]
-            var oldname = msg.channel.name
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id == client.user.id){
-                    msg.channel.send({content:"The name from the ticket is changed!"}).then(rmsg => {
-                        rmsg.channel.setName(name)
-                        if (config.logs){console.log("[system] renamed a ticket (name:"+oldname+",newname:"+name+")")}
-                    })
-                }else{
-                    msg.channel.send({content:"You are not in a ticket!"})
-                }
-            })
-            if (config.logs){console.log("[command] "+config.prefix+"ticket rename (user:"+msg.author.username+")")}
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "add"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:config.messages.general.nopermissions})
-                return
-            }
-
-            msg.channel.messages.fetch().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You are not in a ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Not enough parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-                if (config.logs){console.log("[system] added user to ticket (name:"+user.username+",ticket:"+msg.channel.name+")")}
-
-            })
-            var loguser = msg.mentions.users.first()
-            if (config.logs){console.log("[command] "+config.prefix+"ticket add "+loguser.username+" (user:"+msg.author.username+")")}
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == config.prefix+"ticket" && args[1] == "remove"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:config.messages.general.nopermissions})
-                return
-            }
-
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"You aren't in a ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Not enough parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.delete(user.id)
-                if (config.logs){console.log("[system] removed user from ticket (name:"+user.username+",ticket:"+msg.channel.name+")")}
-
-            })
-
-            var loguser = msg.mentions.users.first()
-            if (config.logs){console.log("[command] "+config.prefix+"ticket remove "+loguser.username+" (user:"+msg.author.username+")")}
-        }
-    })
-}

commands/ticketSystem.js

@@ -1,309 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-const ticketStorage = bot.TicketStorage
-const userTicketStorage = bot.userTicketStorage
-const transcriptStorage = bot.transcriptStorage
-
-module.exports = () => {
-
-    var closeButton = new discord.MessageActionRow()
-        .addComponents(
-            new discord.MessageButton()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setLabel("Close Ticket")
-            .setEmoji("❌")
-        )
-    
-    //ticket button click / create ticket
-    client.on("interactionCreate",interaction => {
-
-        if (interaction.isButton() == false){
-            return
-        }
-        
-        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"||interaction.customId == "newTicket5"||interaction.customId == "newTicket6"){
-            
-            interaction.deferUpdate()
-
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"|| Number(ticketStorage.getItem(interaction.member.id)) < config.system.max_allowed_tickets){
-
-                try{
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send(config.messages.dm.newTicket)
-                    }
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-                
-
-                //update storage
-                ticketStorage.setItem(interaction.member.id,Number(ticketStorage.getItem(interaction.member.id))+1)
-                var ticketNumber = interaction.member.user.username
-
-                //set ticketName
-                if (interaction.customId == "newTicket1"){
-                    var ticketName = config.options.ticket1.channel_prefix+ticketNumber
-                    var logsname = config.options.ticket1.name
-                }else if (interaction.customId == "newTicket2"){
-                    var ticketName = config.options.ticket2.channel_prefix+ticketNumber
-                    var logsname = config.options.ticket2.name
-                }else if (interaction.customId == "newTicket3"){
-                   var ticketName = config.options.ticket3.channel_prefix+ticketNumber
-                   var logsname = config.options.ticket3.name
-                }else if (interaction.customId == "newTicket4"){
-                    var ticketName = config.options.ticket4.channel_prefix+ticketNumber
-                    var logsname = config.options.ticket4.name
-                }else if (interaction.customId == "newTicket5"){
-                    var ticketName = config.options.ticket5.channel_prefix+ticketNumber
-                    var logsname = config.options.ticket5.name
-                }else if (interaction.customId == "newTicket6"){
-                    var ticketName = config.options.ticket6.channel_prefix+ticketNumber
-                    var logsname = config.options.ticket6.name
-                }
-                
-                //set category
-                if (config.system.enable_category){
-                var Category = config.system.ticket_category
-                }else{var Category = null}
-
-                var permissionsArray = []
-
-                //set everyone allowed
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = ["VIEW_CHANNEL"]
-                }
-                permissionsArray.push({
-                    id:interaction.member.id,
-                    type:"member",
-                    allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                })
-                permissionsArray.push({
-                    id:config.botperms_role,
-                    type:"role",
-                    allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                })
-                permissionsArray.push({
-                    id:interaction.guild.id,
-                    type:"role",
-                    allow:everyoneAllowPerms,
-                    deny:everyoneDenyPerms
-                })
-                if (config.system.member_role == "" || config.system.member_role == " " || config.system.member_role == "false" || config.system.member_role == "null" || config.system.member_role == "0"){
-                    permissionsArray.push({
-                        id:config.system.member_role,
-                        type:"role",
-                        deny:["VIEW_CHANNEL"]
-                    })
-                }
-
-                //create the channel
-                interaction.guild.channels.create(ticketName,{
-                    type:"GUILD_TEXT",
-                    parent:Category,
-                    permissionOverwrites:permissionsArray
-                }).then(tChannel => {
-                    userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                    
-                
-                    var ticketEmbed = new discord.MessageEmbed()
-                    if (config.layout.ticketEmbed.customColorEnabled){
-                        ticketEmbed.setColor(config.layout.ticketEmbed.customColor)
-                    }else{ticketEmbed.setColor(config.main_color)}
-
-                    if (config.layout.ticketEmbed.footerEnabled){
-                        ticketEmbed.setFooter({text:"config.layout.ticketEmbed.footer"})
-                    }
-                    if (config.layout.ticketEmbed.thumbnailEnabled){
-                        ticketEmbed.setThumbnail(config.layout.ticketEmbed.thumbnailURL)
-                    }
-                    ticketEmbed.setTitle("You created a ticket!")
-                    ticketEmbed.setDescription(config.messages.ticket.newTicketEmbed)
-                
-                    tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
-                        firstmsg.pin()
-                    })
-                    if (config.logs){console.log("[system] created a new ticket (name:"+logsname+",user:"+interaction.user.username+")")}
-                })
-
-
-
-            }else{
-                try {
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send(config.messages.dm.alreadyCreated)
-                    }
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-                
-                
-            }
-        }
-
-        
-
-    })
-
-    //closeBAR
-    var closeBar = new discord.MessageActionRow()
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketTrue")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("✅")
-    )
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketFalse")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("❌")
-    )
-
-
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicket"){
-            interaction.deferUpdate()
-            interaction.message.edit({components:[closeBar]})
-        }
-    })
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketFalse"){
-            interaction.deferUpdate()
-
-            interaction.message.edit({components:[closeButton]})
-        }
-    })
-
-    
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketTrue"){
-            interaction.deferUpdate()
-            interaction.channel.messages.fetch().then(messages => {
-                var transcriptArray = []
-                messages.forEach(msg => {
-                    if (msg.author.id != client.user.id){
-                        transcriptArray.push("["+msg.author.username+"]: "+msg.content)
-                    }
-                })
-                var getuserID = userTicketStorage.getItem(interaction.channel.id)
-                var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
-                if (getusernameStep1 == null || getusernameStep1 == undefined || getusernameStep1 == false || getusernameStep1 == ""){
-                    var getuserNAME = ":usernotfound:"
-                }else {
-                    var getuserNAME = getusernameStep1.username
-                }
-                
-
-            if (config.system.enable_transcript){
-                var transcript = transcriptArray.reverse().join("\n")
-                transcriptStorage.setItem(interaction.channel.id,transcript)
-
-                //transcript color & thumbnail
-                if (config.layout.transcripts.customColorEnabled){
-                    var transcriptColor = config.layout.transcripts.customColor
-                }else{var transcriptColor = config.main_color}
-
-                if (config.layout.transcripts.thumbnailEnabled){
-                    var transcriptThumbnail = config.layout.transcripts.thumbnailURL
-                }else{var transcriptThumbnail = ""}
-
-                var splittedTranscript = [transcript.slice(0,2000)]
-                if (transcript.length > 4000){
-                    splittedTranscript.push(transcript.slice(2000,4000))
-                    splittedTranscript.push(transcript.slice(4000))
-                }else if (transcript.length > 2000){
-                    splittedTranscript.push(transcript.slice(2000))
-                }
-                var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
-                    .setTitle("There is a new transcript!")
-                    .setDescription(splittedTranscript[0])
-                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
-                    .setThumbnail(transcriptThumbnail)
-
-                if (transcript.length > 4000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
-                    .setTitle("transcript #2")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket closed by "+interaction.member.user.username)
-                    .setThumbnail(transcriptThumbnail)
-
-                var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
-                    .setTitle("transcript #3")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
-                    .setThumbnail(transcriptThumbnail)
-        
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
-
-                }else if (transcript.length > 2000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(transcriptColor)
-                    .setAuthor({name:interaction.channel.name + " - ticket created by "+getuserNAME})
-                    .setTitle("transcript #2")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
-                    .setThumbnail(transcriptThumbnail)
-
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
-                }else{
-                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed]})
-                }
-            }
-
-                
-
-                interaction.channel.delete()
-                if (config.logs){console.log("[system] closed a ticket (name:"+interaction.channel.name+",user:"+interaction.user.username+")")}
-                
-
-                
-                ticketStorage.setItem(getuserID,Number(ticketStorage.getItem(getuserID)) - 1)
-
-                try {
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send(config.messages.dm.closeTicket)
-                    }
-                }
-                catch{console.log("can't send DM to member || member doesn't allow dm's")}
-            })
-        
-            
-
-            
-        }
-    })
-
-
-
-    process.on('unhandledRejection',error => {
-        console.log("ERROR: "+error)
-    })
-    
-}

commands/unclaim.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = msg.author
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+        const user = interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

config.json

@@ -1,132 +1,108 @@
 {
-    "bot_name":"Wumpus",
+    "main_color":"#ffffff",
-    "main_color":"#fffff",
+    "server_id":"server id (for slash cmds)",
-    "auth_token":"the bot's auth token",
+    "auth_token":"auth token",
-    "botperms_role":"the id from an admin role (they can do admin things with the bot)",
+    "main_adminroles":["discord role id"],
-    "prefix":"!",
+    "prefix":"!ticket ",
-    "logs":true,
+    "languagefile":"english",
 
     "credits":true,
     "status":{
         "enabled":true,
-        "type":"PLAYING | LISTENING | WATCHING | CUSTOM",
+        "type":"PLAYING",
-        "text":"!ticket"
+        "text":"!ticket help"
     },
 
     "system":{
-        "ticket_channel":"id of the channel with the !ticket msg",
+        "ticket_channel":"channel id",
-        "max_allowed_tickets":5,
+        "max_allowed_tickets":3,
         "enable_DM_Messages":true,
 
-        "enable_category":false,
-        "ticket_category":"the id of a category for the tickets",
-
         "has@everyoneaccess":false,
-        "member_role":"this role doesn't have access to tickets",
+        "member_role":"member role (doesn't have access to tickets)",
+        "closeMode":"adminonly|normal",
 
         "enable_transcript":false,
-        "transcript_channel":"the channel for transcripts"
+        "enable_DM_transcript":false,
+        "transcript_channel":"channel id",
+
+        "showSlashcmdsInHelp":false
     },
 
-    "messages":{
+    "options":[
-        "general":{
+        {
-            "nopermissions":"**You don't have permissions to run this command!**"
+            "id":"general",
-        },
-        "dm":{
-            "alreadyCreated":"**You currently have as many open tickets as the maximum allowed!**",
-            "newTicket":"You created a new ticket in our server, the staff will come and help you soon!",
-            "closeTicket":"**Your ticket is closed!**"
-        },
-        "ticket":{
-            "newTicketEmbed":"You created a ticket!\n\n_Click on the close button below to close this ticket_"
-        }
-    },
-
-    "layout":{
-        "transcripts":{
-            "customColorEnabled":false,
-            "customColor":"#ffffff",
-            "thumbnailEnabled":false,
-            "thumbnailURL":"https://www.example.com/path/to/image.png"
-        },
-        "ticketMsg":{
-            "customColorEnabled":false,
-            "customColor":"#ffffff",
-            "footerEnabled":false,
-            "footer":"We are using open-tickets from DJj123dj",
-            "thumbnailEnabled":false,
-            "thumbnailURL":"https://www.example.com/path/to/image.png"
-        },
-        "ticketEmbed":{
-            "customColorEnabled":false,
-            "customColor":"#ffffff",
-            "footerEnabled":false,
-            "footer":"This is embed in the start of a ticket.",
-            "thumbnailEnabled":false,
-            "thumbnailURL":"https://www.example.com/path/to/image.png"
-        }
-    },
-
-    "options":{
-        "ticket1":{
-            "enabled":true,
-            "icon":"🎫",
-            "description":"Create a general ticket.",
-            "name":"Ticket",
-            "channel_prefix":"ticket-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
-        },
-        "ticket2":{
-            "enabled":false,
-            "icon":"💼",
-            "description":"Do you want to apply? Then click here!",
-            "name":"Apply",
-            "channel_prefix":"apply-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
-        },
-        "ticket3":{
-            "enabled":false,
-            "icon":"❓",
-            "description":"Click here if you have a question about the server.",
             "name":"Question",
-            "channel_prefix":"question-",
+            "description":"Create this ticket if you have a question.",
-            "color":"red | green | blue | gray | none",
+            "icon":"🎫",
-            "isURL":false,
+            "label":"question",
-            "url":"https://www.example.com/a/random/path/to/a/website"
+            "type":"ticket",
+
+            "color":"gray",
+            "adminroles":["role id"],
+            "channelprefix":"question-",
+            "category":"category id",
+            "message":"You created a ticket!",
+            "enableDmOnOpen":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            }
+            
         },
-        "ticket4":{
+        {
-            "enabled":false,
+            "id":"website",
-            "icon":"🛒",
+            "name":"Website",
-            "description":"Buy something in our shop.",
+            "description":"Go to our website.",
-            "name":"Shop",
+            "icon":"✅",
-            "channel_prefix":"shop-",
+            "label":"click here",
-            "color":"red | green | blue | gray | none",
+            "type":"website",
-            "isURL":false,
+
-            "url":"https://www.example.com/a/random/path/to/a/website"
+            "url":"https://www.dj-dj.be"
+            
         },
-        "ticket5":{
+        {
-            "enabled":false,
+            "id":"role",
-            "icon":"😄",
+            "name":"Verify",
-            "description":"hello",
+            "description":"Click here to get the verify role.",
-            "name":"AnotherTicket",
+            "icon":"👮🏼",
-            "channel_prefix":"prefix-",
+            "label":"get a role",
-            "color":"red | green | blue | gray | none",
+            "type":"role",
-            "isURL":false,
+
-            "url":"https://www.example.com/a/random/path/to/a/website"
+            "color":"red",
-        },
+            "roles":["discord role id"],
-        "ticket6":{
+            "mode":"add&remove|remove|add",
-            "enabled":false,
+            "enableDmOnOpen":true
-            "icon":"😄",
+            
-            "description":"hello",
-            "name":"AnotherTicket",
-            "channel_prefix":"prefix-",
-            "color":"red | green | blue | gray | none",
-            "isURL":false,
-            "url":"https://www.example.com/a/random/path/to/a/website"
         }
-    }
+    ],
+
+    "messages":[
+        {
+            "id":"1",
+            "name":"Choose Your Ticket",
+            "description":"You can click one of the buttons below!",
+            "dropdown":false,
+
+            "enableFooter":false,
+            "footer":"Open Ticket v3.0.0 - I'm a footer!",
+
+            "enableThumbnail":false,
+            "thumbnail":"https://www.example.com/catmemes/cat.png",
+
+            "enableCustomColor":false,
+            "color":"#ffffff",
+
+            "options":["general","apply"],
+            "enableTicketExplaination":true,
+            "enableMaxTicketsWarning":true
+        }
+    ]
 }

core/api/api.js

@@ -0,0 +1,18 @@
+//base
+const bot = require("../../index")
+
+exports.client = bot.client
+exports.config = bot.config
+exports.utils = {
+    log:bot.errorLog.log(),
+    storage:bot.storage
+}
+
+//events
+const events = require("./modules/events").events
+exports.events = events
+
+//actions
+const actions = require("./modules/actions").actions
+//comming soon
+//exports.actions = actions

core/api/api.json

@@ -0,0 +1,57 @@
+{
+    "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
+
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
+    "info2":"You can use this to disable some features you don't want!",
+    "disable":{
+        "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
+            "ticketCreated":false,
+            "ticketClosed":false,
+            "ticketDeleted":false,
+            "ticketReopened":false
+        },
+        "transcripts":{
+            "server":false,
+            "dm":false
+        },
+        "commands":{
+            "text":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false
+            },
+            "slash":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false
+            }
+        },
+        "checkerjs":{
+            "token":false,
+            "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
+        }
+    }
+}

core/api/modules/actions.js

@@ -0,0 +1,7 @@
+//ACTIONS:
+
+
+//EXPORT ACTIONS:
+exports.actions = {
+    
+}

core/api/modules/base.js

@@ -0,0 +1,8 @@
+/** FOR DEVELOPERS ONLY!!
+ * Don't change anything in this file before reading the documentation!
+ * visit the api documentation at https://docs.openticket.dj-dj.be
+ */
+
+
+exports.embeddedMode = false
+exports.clientLocation = require("../../../index").client

core/api/modules/events.js

@@ -0,0 +1,361 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+
+//EVENT API:
+const ticketOpenListeners = []
+const ticketCloseListeners = []
+const ticketDeleteListeners = []
+const ticketReopenListeners = []
+
+const ticketAddListeners = []
+const ticketRemoveListeners = []
+
+
+const transcriptCreationListeners = []
+const commandListeners = []
+const reactionRoleListeners = []
+const errorListeners = []
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketOpenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
+    //system
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
+
+    ticketCloseListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata,reason)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketDeleteListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket reopened",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketReopenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user added to ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketAddListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user removed from ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketRemoveListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ */
+exports.onTranscriptCreation = (messages,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","transcript created",[{key:"messages",value:JSON.stringify(messages)},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    transcriptCreationListeners.forEach((func) => {
+        try {
+            func(messages,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+
+/**
+ * 
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
+    //system
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
+
+    commandListeners.forEach((func) => {
+        try {
+            func(type,hasPerms,user,channel,newguild,date)
+        }catch{}
+    })
+}
+
+/**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
+/**@typedef {"add"|"remove"} OTReactionRoleMode */
+
+/**
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+ exports.onReactionRole = (mode,type,role,user,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","someone used a reaction role",[{key:"mode",value:mode},{key:"type",value:type},{key:"roleid",value:role.id},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    reactionRoleListeners.forEach((func) => {
+        try {
+            func(mode,type,role,user,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} err
+ * @param {Date} date 
+ */
+ exports.onError = (err,date) => {
+    //system
+    bot.errorLog.log("api","there is an error",[{key:"error",value:err}])
+
+    errorListeners.forEach((func) => {
+        try {
+            func(err,date)
+        }catch{}
+    })
+
+}
+
+
+//EVENT CALLBACKS:
+
+/**
+ * @callback TicketActionEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+
+/**
+ * @callback TranscriptCreationEvent
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date
+ */
+
+/**
+ * @callback TicketUserChangeEvent
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+
+/**
+ * @callback CommandEvent
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild|false} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ReactionRoleEvent
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ErrorEvent
+ * @param {String} error
+ * @param {Date} date 
+ */
+
+//EVENT EXPORT:
+
+/**@param {TicketActionEvent} callback */
+const onTicketOpen = (callback) => {
+    ticketOpenListeners.push(callback)
+}
+
+/**@param {TicketCloseEvent} callback */
+const onTicketClose = (callback) => {
+    ticketCloseListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketDelete = (callback) => {
+    ticketDeleteListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketReopen = (callback) => {
+    ticketReopenListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketAdd = (callback) => {
+    ticketAddListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketRemove = (callback) => {
+    ticketRemoveListeners.push(callback)
+}
+
+/**@param {TranscriptCreationEvent} callback */
+const onTranscriptCreation = (callback) => {
+    transcriptCreationListeners.push(callback)
+}
+
+/**@param {CommandEvent} callback */
+const onCommand = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ReactionRoleEvent} callback */
+const onReactionRole = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ErrorEvent} callback */
+const onError = (callback) => {
+    errorListeners.push(callback)
+}
+
+exports.events = {
+    onTicketOpen,
+    onTicketClose,
+    onTicketDelete,
+    onTicketReopen,
+    onTicketAdd,
+    onTicketRemove,
+    onTranscriptCreation,
+    onCommand,
+    onReactionRole,
+    onError
+}

core/api/pluginlauncher.js

@@ -0,0 +1,33 @@
+const fs = require("fs")
+const bot = require("../../index")
+const log = bot.errorLog.log
+
+module.exports = () => {
+    const files = fs.readdirSync("./plugins")
+    const api = require("./api.json")
+    var totalcount = 0
+    var successcount = 0
+    var failcount = 0
+    files.forEach((file) => {
+        if (file.endsWith(".plugin.js")){
+            try {
+                require("../../plugins/"+file)()
+
+                successcount++
+                totalcount++
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug){
+                    const data = fs.readFileSync("./apiDebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                }
+                failcount++
+                totalcount++
+            }
+        }
+    })
+
+    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+}

core/checker.js

@@ -0,0 +1,463 @@
+exports.checker = async () => {
+    const chalk = await (await import("chalk")).default
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devConfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
+    var errorList = []
+    var isError = false
+    var warnList = []
+    var isWarn = false
+    const createError = (message) => {
+        isError = true
+        errorList.push("open-ticket CONFIG ERROR: "+message)
+    }
+    const createWarn = (message) => {
+        isWarn = true
+        warnList.push("open-ticket CONFIG WARNING: "+message)
+    }
+
+    //validators
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
+    const checkDiscord = (mode,value,path) => {
+        if (mode == "userid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this user id is invalid")
+            }
+        }else if (mode == "channelid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this channel id is invalid")
+            }
+        }else if (mode == "roleid"){    
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this role id is invalid")
+            }
+        }else if (mode == "serverid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this server id is invalid")
+            }
+        }else if (mode == "categoryid"){
+            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this category id is invalid")
+            }
+        }
+    }
+    /**@param {String} value */
+    const checkToken = (value) => {
+        if (value.length < 40){
+            createError("'auth_token' | your token is invalid")
+        }
+        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkHexColor = (value,path) => {
+        if (!/^#[a-fA-F0-9]{3,6}$/.test(value)){
+            if (value.length < 4) return createError("'"+path+"' | hex color too short! (example: #123abc)")
+            if (value.length > 7) return createError("'"+path+"' | hex color too long! (example: #123abc)")
+            createError("'"+path+"' | invalid color! (example: #123abc)")
+        }
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkEmbedColor = (value,path) => {
+        if (!['DEFAULT','WHITE','AQUA','GREEN','BLUE','YELLOW','PURPLE','LUMINOUS_VIVID_PINK','FUCHSIA','GOLD','ORANGE','RED','GREY','DARKER_GREY','NAVY','DARK_AQUA','DARK_GREEN','DARK_BLUE','DARK_PURPLE','DARK_VIVID_PINK','DARK_GOLD','DARK_ORANGE','DARK_RED','DARK_GREY','LIGHT_GREY','DARK_NAVY','BLURPLE','GREYPLE','DARK_BUT_NOT_BLACK','NOT_QUITE_BLACK','RANDOM'].includes(value)){
+            return createError("'"+path+"' | invalid color, must be a hex code or default color (more info in the wiki)")
+        }
+    }
+
+    /**@param {String} value @param {String} path @param {Number} minLength @param {Number} maxLength @param {String} name */
+    const checkString = (value,minLength,maxLength,path,name) => {
+        if (value.length < minLength){
+            createError("'"+path+"' | "+name+" is too short!")
+        }else if (value.length > maxLength){
+            createError("'"+path+"' | "+name+" is too long!")
+        }
+    }
+
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
+    const checkDiscordArray = (mode,arrayValue,path) => {
+        if (mode == "userid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this user id is invalid")
+                }
+            })
+        }else if (mode == "channelid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this channel id is invalid")
+                }
+            })
+        }else if (mode == "roleid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this role id is invalid")
+                }
+            })
+        }else if (mode == "serverid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this server id is invalid")
+                }
+            })
+        }
+    }
+    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    const checkType = (value,type,path) => {
+        if (type == "boolean"){
+            if (typeof value != "boolean"){
+                createError("'"+path+"' | invalid type, this must be a boolean!")
+            }
+        }else if (type == "number"){
+            if (typeof value != "number"){
+                createError("'"+path+"' | invalid type, this must be a number!")
+            }
+        }else if (type == "string"){
+            if (typeof value != "string"){
+                createError("'"+path+"' | invalid type, this must be a string!")
+            }
+        }
+    }
+
+    const checkButtonColor = (value,path) => {
+        if (value != "none" && value != "grey" && value != "gray" && value != "black" && value != "red" && value != "green" && value != "blue" && value != "blurple"){
+            createError("'"+path+"' | invalid color, it must be one of these: none, gray, red, green, blue!")
+        }
+    }
+
+    const configParser = require("./utils/configParser")
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
+    const checkOption = (option,path) => {
+
+        //id
+        checkType(option.id,"string",path+"/id")
+        if (option.id.includes(" ")){
+            createError("'"+path+"/id' | option id can't contain space characters!")
+        }
+        if (option.id.length > 20){
+            createError("'"+path+"/id' | option id max lenght is 20!")
+        }
+        
+        //name
+        checkType(option.name,"string",path+"/name")
+        if (option.name.length > 100){
+            createWarn("'"+path+"/name' | if your name is too long it maybe doesn't look so good!")
+        }else if (option.name.length < 1){
+            createError("'"+path+"/name' | there is no name!")
+        }
+
+        //description
+        checkType(option.description,"string",path+"/description")
+
+        //icon
+        const emojiRegex = /(\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])/gi;
+        if (option.icon.length > 0){
+
+            const isEmoji = emojiRegex.test(option.icon)
+
+            if (isEmoji == false){
+                createError("'"+path+"/icon' | invalid emoji or custom discord emoji")
+            }
+        }
+        checkType(option.icon,"string",path+"/icon")
+
+        //label
+        checkType(option.label,"string",path+"/label")
+        if (option.label.length < 1 && option.icon.length < 1){
+            createError("'"+path+"' | you need at least one of these: label, icon!")
+        }
+
+        //type
+        checkType(option.type,"string",path+"/type")
+        if (option.type != "ticket" && option.type != "website" && option.type != "role"){
+            createError("'"+path+"/type' | the type must be one of these: ticket, website, role!")
+        }
+        /**@type {"ticket"|"website"|"role"} */
+        const type = option.type
+
+        if (type == "ticket"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //adminroles
+            checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
+            
+            //channelprefix
+            checkType(option.channelprefix,"string",path+"/channelprefix")
+            if (option.channelprefix.includes(" ")){
+                createWarn("'"+path+"/channelprefix' | this prefix can't contain spaces!")
+            }
+
+            //category
+            checkType(option.category,"string",path+"/category")
+            if (option.category.length > 0){
+                checkDiscord("categoryid",option.category,path+"/category")
+            }
+
+            //message
+            checkType(option.message,"string",path+"/message")
+
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
+
+            //ticketmessage
+            checkType(option.ticketmessage,"string",path+"/ticketmessage")
+
+            //thumbnail
+            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+
+            //closedCategory
+            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+            if (option.closedCategory.enable){
+                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            }
+
+        }else if (type == "website"){
+            //url
+            checkType(option.url,"string",path+"/url")
+            if (option.url.includes(" ")){
+                createWarn("'"+path+"/url' | a url can't contain spaces")
+            }
+            if (option.url.length < 1){
+                createError("'"+path+"/url' | there is no url!")
+            }
+            if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
+                createWarn("'"+path+"/url' | your url doesn't start with https or http!")
+            }
+            if (option.url.startsWith("http://")){
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
+            }
+        }else if (type == "role"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //roles
+            checkDiscordArray("roleid",option.roles,path+"/roles")
+
+            //mode
+            checkType(option.mode,"string",path+"/mode")
+            if (option.mode != "add&remove" && option.mode != "add" && option.mode != "remove"){
+                createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
+            }
+
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
+        }
+    }
+
+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
+    const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")
+
+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //ticket explaination & max tickets warning
+        checkType(input.enableTicketExplaination,"boolean",path+"/enableTicketExplaination")
+        checkType(input.enableMaxTicketsWarning,"boolean",path+"/enableMaxTicketsWarning")
+
+        //OPTIONS!!!
+        var counter = 0
+        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+        if (counter == input.options.length){
+            createWarn("'"+path+"/options' | insert the option ids here!")
+        }else{
+            input.options.forEach((option,index) => {
+                if (!configParser.optionExists(option)){
+                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                }
+            })
+        }
+    }
+
+    //--------------------------|
+    //--------------------------|
+    //checker => START HERE     |
+    //--------------------------|
+    //--------------------------|
+
+    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    configArray.forEach((item) => {
+        if (config[item] == undefined){
+            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
+        }
+    })
+    
+    checkHexColor(config.main_color,"main_color")
+    checkDiscord("serverid",config.server_id,"server_id")
+
+    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+
+    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    checkString(config.prefix,1,15,"prefix","prefix")
+    //languagefile
+    checkType(config.languagefile,"string","languagefile")
+    const lf = config.languagefile
+    
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
+        createError("'languagefile' | invalid language, more info in the wiki")
+    }
+
+    checkType(config.credits,"boolean","credits")
+    //status:
+        checkType(config.status.enabled,"boolean","status/enabled")
+        if (config.status.enabled){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
+            }
+            if (config.status.text.length < 1){
+                createError("'status/text' | there is no status text!")
+            }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
+        }
+
+    
+    //system:
+        if (config.system.ticket_channel){
+            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
+                createError("'system/ticket_channel' | this channel id is invalid")
+            }
+        }else createWarn("'"+path+"' | you have no ticket channel selected!")
+        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+            checkDiscord("roleid",config.system.member_role,"system/member_role")
+        }else{
+            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+        }
+        checkType(config.system.closeMode,"string","system/closeMode")
+        if (!["normal","adminonly"].includes(config.system.closeMode)){
+            createError("'system/closeMode' | the close mode must be adminonly or normal")
+        }
+
+        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
+        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
+        if (config.system.enable_transcript){
+            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
+        }
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+
+    //options
+
+    config.options.forEach((option,index) => {
+        checkOption(option,"options/"+index)
+    })
+
+    //messages
+    config.messages.forEach((message,index) => {
+        checkMessage(message,"messages/"+index)
+    })
+
+
+    //discord check
+    /**
+    const discord = require("discord.js")
+    const {GatewayIntentBits,Partials} = discord
+    const client = new discord.Client({
+        intents:[
+            GatewayIntentBits.DirectMessages,
+            GatewayIntentBits.GuildInvites,
+            GatewayIntentBits.GuildMembers,
+            GatewayIntentBits.GuildMessages,
+            GatewayIntentBits.Guilds,
+            GatewayIntentBits.MessageContent
+        ],
+        partials:[Partials.Channel,Partials.Message]
+    })
+    await client.guilds.fetch()
+    if (!client.guilds.cache.find(g => g.id == config.server_id)){
+        createError("'server_id' | i'm not in a server with this id!")
+    }
+    */
+
+    
+
+    //the end
+    if (errorList.length > 0 || warnList.length > 0){
+        console.log("REPORT:\n===========================")
+    }
+    warnList.forEach((w) => {
+        const splitw = w.split("'")
+        if (splitw.length > 1){
+            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+        }else {var splitstring = chalk.yellow(splitw[0])}
+        console.log(splitstring)
+    })
+    errorList.forEach((e) => {
+        const splite = e.split("'")
+        if (splite.length > 1){
+            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+        }else {var splitstring = chalk.red(splite[0])}
+        console.log(splitstring)
+    })
+    if (isError){
+        console.log("===========================")
+        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+        if (isWarn){
+            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+        }
+        process.exit(0)
+    }else if (isWarn == true && isError == false){
+        console.log("===========================")
+        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+    }
+
+}

core/dynamicdatabase/cleardata.js

@@ -0,0 +1,53 @@
+const fs = require('fs')
+const readline = require("readline")
+const rl = readline.createInterface({
+    input:process.stdin,
+    output:process.stdout,
+    terminal:true
+})
+
+const ask = async () => {
+    const chalk = await (await import("chalk")).default
+    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
+        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
+            console.log(chalk.red("invalid answer"))
+            ask()
+            return
+        }
+        console.log(chalk.green("clearing data..."))
+        runClear()
+        rl.close()
+    })
+}
+ask()
+
+const runClear = async () => {
+    const chalk = await (await import("chalk")).default
+    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
+    const dataPaths = ["./storage/dynamicDB"]
+
+    var index = 0
+
+    dataPaths.forEach((path) => {
+        try {
+        fs.rmSync(path,{recursive:true,force:true})
+        }catch{
+            //console.log(path,"doesn't exist")
+        }
+        setTimeout(() => {
+            try{
+            fs.mkdirSync(path)
+            }catch{
+                //console.log(path,"already exists")
+            }
+            index++
+        },500)
+    })
+
+    setInterval(() => {
+        if (index >= 1){
+            console.log(chalk.bgGreen("All local data is cleared!"))
+            process.exit(1)
+        }
+    },500)
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -0,0 +1,39 @@
+const localstorage = require("node-localstorage")
+
+const ls = new localstorage.LocalStorage("./storage/dynamicDB")
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id 
+ * @param {String} value 
+ * @returns {Boolean}
+ */
+exports.set = (category,id,value) => {
+    ls.setItem(category+"--"+id,value.toString())
+    return true
+}
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id  
+ * @returns {String|false}
+ */
+exports.get = (category,id) => {
+    const result = ls.getItem(category+"--"+id)
+    if (!result) return false
+    
+    return result
+}
+
+/**
+ * 
+ * @param {String} category 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+exports.delete = (category,id) => {
+    ls.removeItem(category+"--"+id)
+    return true
+}

core/dynamicdatabase/storage.js

@@ -0,0 +1,13 @@
+//Do not change this without knowing what you are doing!!
+const databaseFile = "local"
+//Do not change this without knowing what you are doing!!
+
+
+try {
+    var db = require("./dynamicfiles/local")
+}catch{
+    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+    process.exit(1)
+}
+
+module.exports = db

core/errorLogSystem.js

@@ -0,0 +1,140 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+const embed = discord.EmbedBuilder
+const c = discord.Colors
+
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
+
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
+
+/**@param {String} message */
+exports.invalidArgsMessage = (message) => {
+    var x =  new embed()
+        .setColor(c.Red)
+        .setTitle(":x: "+l.errors.missingArgsTitle)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message */
+exports.serverError = (message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle(":warning: "+l.errors.boterror)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String[]} list */
+exports.invalidIdChooseFromList = (list) => {
+    var x = new embed()
+        .setColor(c.Red)
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
+        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+    return x
+}
+
+exports.notInATicket = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.notInTicketTitle)
+    .setDescription(l.errors.notInTicketDescription)
+
+
+/**@param {String} message @param {String} title */
+exports.success = (title,message) => {
+    var x = new embed()
+        .setColor(config.main_color)
+        .setTitle(":white_check_mark: "+title)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message @param {String} title */
+exports.warning = (title,message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle(":warning: "+title)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message the message @param {String} title the title @param {String} emoji an discord emoji @param {discord.ColorResolvable} color the embed color*/
+exports.custom = (title,message,emoji,color) => {
+    var x = new embed()
+        .setColor(color)
+        .setTitle(emoji+" "+title)
+        .setDescription(message)
+
+    return x
+}
+
+const normalLog = (debugString) => {
+    const fs = require("fs")
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+}
+
+/**
+ * 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
+ * @param {String} message 
+ * @param {[{key:String,value:String}]} params
+ */
+exports.log = async (type,message,params) => {
+    var ptype = type
+    const chalk = await loadChalk()
+    var paramstring = ""
+    if (params){
+        if (params.length > 0){
+            params.forEach((p) => {
+                paramstring = paramstring+p.key+": "+p.value+" "
+            })
+        }
+    }
+    const parameters = params ? "("+paramstring+")" : " "
+    
+    if (ptype == "command"){
+        console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "info"){
+        console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "system"){
+        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "api"){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
+            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
+        }
+        ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
+    }
+
+    const cd = new Date()
+    const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+ptype+"] "+message+" "+parameters)
+}

core/interactionHandlers/buttons/close.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTsendTranscript")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.sendTranscript)
+        .setEmoji("📄")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/firstmsg.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/verifyBars.js

@@ -0,0 +1,71 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )

core/interactionHandlers/embeds/commands.js

@@ -0,0 +1,139 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @param {discord.User} adder
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser,adder) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @param {discord.User} remover
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser,remover) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {String} description
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer,description) => {
+    const embd = new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {Boolean} done 
+ * @param {discord.TextChannel} channel
+ * @param {discord.User} author
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.sendTranscriptEmbed = (done,channel,author) => {
+    if (done){
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Ticket: "+channel.name)
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }else{
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Loading...")
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -0,0 +1,61 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/deleting.js

@@ -0,0 +1,97 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        deleteTicketButtonChecker1 = false
+    })
+}

core/interactionHandlers/handlers/accepted/reopening.js

@@ -0,0 +1,28 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}

core/interactionHandlers/handlers/firstmsg.js

@@ -0,0 +1,20 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}

core/interactionHandlers/handlers/handlers.js

@@ -0,0 +1,11 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./sendTranscript")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+    require("./accepted/closingReason")()
+}

core/interactionHandlers/handlers/sendTranscript.js

@@ -0,0 +1,44 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTsendTranscript") return
+
+        interaction.deferUpdate()
+        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        try {
+        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
+        }catch{}
+    })
+}

core/interactionHandlers/handlers/verifyBars.js

@@ -0,0 +1,68 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}

core/languageManager.js

@@ -0,0 +1,42 @@
+const index = require("../index")
+
+if (index.developerConfig){
+    var config = require("../devConfig.json")
+}else{var config = require("../config.json")}
+
+
+var localLanguage = require("../language/english.json")
+if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
+else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
+else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
+else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
+else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
+else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
+else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
+else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
+else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
+else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
+
+
+const errorLog = async () => {
+    const chalk = await (await import("chalk")).default
+
+    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+}
+
+const successLog = async (language) => {
+    const chalk = await (await import("chalk")).default
+
+    console.log(chalk.green("loaded language "+language+"..."))
+}
+
+if (!localLanguage){
+    const runError = async () => {
+        await errorLog()
+        process.exit(1)
+    }
+    runError()
+}else{
+    exports.language = localLanguage
+    successLog(config.languagefile)
+}

core/reactionRoles.js

@@ -0,0 +1,75 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const APIEvents = require("./api/modules/events")
+
+module.exports = async () => {
+    const chalk = await (await import("chalk")).default
+    
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (!interaction.customId.startsWith("newR")) return
+
+        interaction.deferUpdate()
+
+        if (interaction.customId.startsWith("newR")){
+            const optionid = interaction.customId.split("newR")[1]
+            if (!optionid){
+                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+                return
+            }
+
+            try {
+
+                const option = require("./utils/getButton").getOption(optionid)
+                /**@type {"add"|"remove"|"add&remove"} */
+                const mode = option.mode
+                const user = interaction.member
+                
+                if (mode == "add"){
+                    option.roles.forEach((role) => {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+        
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    })
+
+                }else if (mode == "remove"){
+                    option.roles.forEach((role) => {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                        
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    })
+                    
+                }else if (mode == "add&remove"){
+                    option.roles.forEach((role) => {
+                        if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                            interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                            
+                            log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                            APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        }else {
+                            interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                            
+                            log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                            APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        }
+                    })
+                }
+                    
+            }catch{
+                interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+            }
+        }
+    })
+}

core/slashSystem/slashDisable.js

@@ -0,0 +1,23 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+
+module.exports = async () => {
+    const chalk = (await import("chalk")).default
+    
+    console.log(chalk.red("\nINSTRUCTIONS:\n\n1: Run the command you want to delete in discord.\n2: You get the message 'This command is now deleted!'\n3: There is also a message in the console that says the command is deleted.\n4: reload your discord."))
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return console.log("this isn't a command!")
+
+        interaction.reply({content:"This command is now deleted!"})
+
+        try {
+            client.application.commands.delete(interaction.commandId,interaction.guild.id).then(() => {
+                console.log("deleted the command",chalk.blue(interaction.commandName),"(id:",interaction.commandId+")")
+            })
+        }catch{
+            console.log(chalk.red("something went wrong by the deleting of this command!"))
+        }
+    })
+}

core/slashSystem/slashEnable.js

@@ -0,0 +1,246 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    const chalk = (await import("chalk")).default
+    const sid = config.server_id
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    var readystats = 0
+
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    setInterval(() => {
+        process.stdout.cursorTo(0)
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
+        if (readystats >= 12){
+            console.log(chalk.green("\nready!"))
+            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
+            process.exit(1)
+        }
+    },100)
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //help
+    client.application.commands.create({
+        name:"help",
+        description:"View the available commands.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.help,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+
+    })
+
+    //close
+    client.application.commands.create({
+        name:"close",
+        description:"Close the current ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //delete
+    client.application.commands.create({
+        name:"delete",
+        description:"Delete the current ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.delete,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //add
+    client.application.commands.create({
+        name:"add",
+        description:"Add people to this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.add,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to add.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //remove
+    client.application.commands.create({
+        name:"remove",
+        description:"Remove people from this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.remove,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to remove.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //rename
+    client.application.commands.create({
+        name:"rename",
+        description:"Rename this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.rename,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"name",
+                description:"The new name (without prefix).",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //reopen
+    client.application.commands.create({
+        name:"reopen",
+        description:"Reopen this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+}

core/ticketActions/ticketCloser.js

@@ -0,0 +1,345 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const permsChecker = require("../utils/permisssionChecker")
+
+const pendingDelete = []
+
+/**
+ * 
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
+ */
+exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+    const guild = channel.guild
+    const user = member.user
+    const chalk = await (await import("chalk")).default
+    const channelmessages = await channel.messages.fetch()
+
+    const newReason = reason ? reason : l.messages.none
+
+    //start code
+
+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
+    //remove ot bot from transcript
+    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
+
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userTicketStorage",channel.id)
+    try {
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{var isDatabaseError = true}
+
+    if (!ticketOpener){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete"){
+        //delete
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(async msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
+            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
+            await firstmsg.edit({embeds:[newEmbed]})
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+    }else if (mode == "close"){
+        //close
+        //check perms
+        if (config.system.closeMode == "adminonly"){
+            if (!guild) return
+            if (!permsChecker.command(user.id,guild.id)){
+                permsChecker.sendUserNoPerms(user)
+                return
+            }
+        }
+
+        //set new permissions
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:ticketOpener,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:guild.roles.everyone,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        //add main adminroles
+        config.main_adminroles.forEach((role,index) => {
+            try {
+                const adminrole = guild.roles.cache.find(r => r.id == role)
+                if (!adminrole) return
+
+                permissionArray.push({
+                    id:adminrole,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                })
+            }catch{
+                log("system","invalid role! At 'config.json => main_adminroles:"+index)
+            }
+        })
+
+        //add ticket adminroles
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            if (!ticketData) return
+
+            if (ticketData.closedCategory.enable){
+                /**@type {discord.CategoryChannel} */
+                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+                try {
+                    channel.setParent(category)
+                }catch{
+                    bot.errorLog.log("system","failed to move channel to new category!")
+                }
+            }
+
+            /**
+             * @type {String[]}
+             */
+            const ticketadmin = ticketData.adminroles
+            ticketadmin.forEach((role,index) => {
+                if (!config.main_adminroles.includes(role)){
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+                    
+                        permissionArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.ViewChannel],
+                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                    }
+                }
+            })
+        })
+
+        channel.permissionOverwrites.set(permissionArray)
+
+        if (!nomessage){
+            //message
+            var closeButtonRow = new discord.ActionRowBuilder()
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTdeleteTicket1")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Danger)
+                    .setLabel(l.buttons.delete)
+                    .setEmoji("✖️")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTsendTranscript")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setLabel(l.buttons.sendTranscript)
+                    .setEmoji("📄")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTreopenTicket")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Success)
+                    .setLabel(l.buttons.reopen)
+                    .setEmoji("✔")
+                )
+                
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[closeButtonRow]})
+        }
+
+        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+
+    }else if (mode == "deletenotranscript"){
+        //delete with no transcript
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        enableTranscript = false
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+    }
+
+
+    if (enableTranscript == true && mode != "deletenotranscript"){
+
+        const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
+        const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
+
+        if (config.system.enable_transcript || config.system.enable_DM_transcript){
+            var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
+
+            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
+        }
+                    
+        if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
+            const transcriptEmbed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
+                .setDescription(transcriptReason)
+                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+            
+            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
+                embeds:[transcriptEmbed],
+                files:[fileattachment]
+            })
+        }
+
+        if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
+            const transcriptEmbed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
+                .setDescription(transcriptReason)
+                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+            
+                if (!isDatabaseError) ticketOpener.send({
+                embeds:[transcriptEmbed],
+                files:[fileattachment]
+            })
+        }
+    }
+
+    if (deleteRequired){
+        //const timer = () => {return new Promise((resolve,reject) => {
+        //    setTimeout(() => {resolve(true)},7000)
+        //})}
+        //await timer()
+
+        setTimeout(async () => {
+            pendingDelete.shift()
+            await channel.delete()
+        },6000)
+    }
+}

core/ticketActions/ticketOpener.js

@@ -0,0 +1,214 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const configParser = require("../utils/configParser")
+const storage = bot.storage
+
+module.exports = () => {
+    //dropdown placeholder
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isSelectMenu()) return
+        if (interaction.customId != "OTdropdownMenu") return
+        if (interaction.values.includes("OTChooseTicket")) interaction.deferUpdate()
+
+    })
+
+
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
+    
+    //ticket button click / create ticket
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
+            var customId = "OTnewT"+interaction.options.getString("type")
+        }else if (interaction.isButton()){
+            var customId = interaction.customId
+        }else if (interaction.isSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
+        }else return
+
+        if (interaction.isButton()){
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
+                if (!optionid){
+                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    return
+                }
+            }
+        }
+
+        
+        if (configParser.getTicketValuesArray("id").includes(customId)){
+
+            //ticketoptions from config
+            const currentTicketOptions = configParser.getTicketById(customId)
+
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+
+            if (interaction.isButton()){
+                interaction.deferUpdate()
+            }else if (interaction.isChatInputCommand()){
+                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+            }else if (interaction.isSelectMenu()){
+                await interaction.deferUpdate()
+            }
+
+            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
+
+                try{
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+
+                //update storage
+                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                var ticketNumber = interaction.member.user.username
+
+                //set ticketName
+                var ticketName = currentTicketOptions.channelprefix+ticketNumber
+                var logsname = currentTicketOptions.name
+                
+                //category
+                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
+                    var newTicketCategory = null
+                }else{
+                    var newTicketCategory = currentTicketOptions.category
+                }
+
+                var permissionsArray = []
+                const pfb = discord.PermissionFlagsBits
+                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
+
+                //set everyone allowed
+                if (config.system['has@everyoneaccess']){
+                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    var everyoneDenyPerms = []
+                }else{
+                    var everyoneAllowPerms = []
+                    var everyoneDenyPerms = [pfb.ViewChannel]
+                }
+                permissionsArray.push({
+                    id:interaction.guild.roles.everyone,
+                    type:"role",
+                    allow:everyoneAllowPerms,
+                    deny:everyoneDenyPerms
+                })
+
+                //add the user that created the ticket
+                permissionsArray.push({
+                    id:interaction.member.user,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                })
+
+                //add main adminroles
+                config.main_adminroles.forEach((role,index) => {
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+
+                        permissionsArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
+                    }
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const ticketadmin = currentTicketOptions.adminroles
+                ticketadmin.forEach((role,index) => {
+                    if (!config.main_adminroles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                            })
+                        }catch{
+                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                        }
+                    }
+                })
+
+                //add member role
+                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+                    try {
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
+                        if (!userrole) return
+                        permissionsArray.push({
+                            id:userrole,
+                            type:"role",
+                            deny:[pfb.ViewChannel]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => system/member_role")
+                    }
+                }
+
+                //create the channel
+                interaction.guild.channels.create({
+                    name:ticketName,
+                    type:discord.ChannelType.GuildText,
+                    parent:newTicketCategory,
+                    reason:"A new ticket is created",
+                    permissionOverwrites:permissionsArray
+                    
+                }).then((ticketChannel) => {
+                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+
+                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
+                    
+                    var ticketEmbed = new discord.EmbedBuilder()
+                        //.setAuthor({name:interaction.user.id})
+                        .setColor(config.main_color)
+                        .setTitle(currentTicketOptions.name)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                    }else{
+                        ticketEmbed.setDescription(hiddendata)
+                    }
+
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                
+                    ticketChannel.send({
+                        content:"<@"+interaction.member.id+"> @here",
+                        embeds:[ticketEmbed],
+                        components:[closeButton]
+                    
+                    }).then(firstmsg => {
+                        firstmsg.pin()
+                    })
+                    
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+                })
+            }else{
+                try {
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+                
+            }
+        }
+    })
+}

core/ticketActions/ticketReopener.js

@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket

core/transcript.js

@@ -0,0 +1,75 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
+const getUserInfo = (channel) => {
+    return new Promise((promiseresolve,reject) => {
+        //getID
+        var result = {
+            ticketopener:{
+                discordjsuser:"",
+                id:"/",
+                name:"/"
+            },
+            ticketname:"/"
+        }
+        channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            result.ticketopener.id = id
+
+            const ticketopener = client.users.cache.find(u => u.id == id)
+            const name = ticketopener.tag
+
+            const channelname = channel.name
+
+            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
+        })
+    })
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.Channel} channel 
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel) => {
+    const ticketuserdata = await getUserInfo(channel)
+
+    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
+
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
+    }catch(err){
+        console.log("[error] "+err)
+        return false
+    }
+}

core/utils/configParser.js

@@ -0,0 +1,187 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean}} OTConfigMessage*/
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}

core/utils/getButton.js

@@ -0,0 +1,94 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+const getColor = (color) => {
+    const b = discord.ButtonStyle
+    if (color.toLowerCase() == "red"){
+        return b.Danger
+    }else if (color.toLowerCase() == "green"){
+        return b.Success
+    }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+        return b.Primary
+    }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+        return b.Secondary
+    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+        return color
+    }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+        return b.Secondary
+    }else return b.Secondary
+}
+
+const getOption = (id) => {
+    const result = config.options.find((option) => option.id == id)
+    if (!result){return false}else return result
+}
+exports.getOption = getOption
+/**
+ * 
+ * @param {String} id 
+ * @returns {discord.ButtonBuilder|false}
+ */
+exports.getButton = (id) => {
+    const option = getOption(id)
+    if (!option) return false
+    if (option.type == "ticket"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("OTnewT"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "website"){
+        var button = new discord.ButtonBuilder()
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Link)
+            .setURL(option.url)
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "role"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("newR"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }
+
+    return button
+}
+
+
+exports.rawButtonData = class {
+    constructor() {
+        this.id = ""
+        this.name = ""
+        this.description = ""
+        this.icon = ""
+        this.label = ""
+        this.type = ""
+
+        this.color = ""
+        this.enableDmOnOpen = true
+        this.url = ""
+        this.roles = ["",""]
+        this.mode = ""
+        this.adminroles = ["",""]
+        this.channelprefix = ""
+        this.category = ""
+        this.message = ""
+        this.ticketmessage = ""
+        
+    }
+}

core/utils/getDropdown.js

@@ -0,0 +1,46 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @returns {discord.SelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids) => {
+    const dropdown = new discord.SelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(l.messages.chooseATicket)
+        .addOptions(
+            new discord.SelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        if (option){
+            const selectComponent = new discord.SelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+    })
+    
+
+    return dropdown
+}

core/utils/getEmbed.js

@@ -0,0 +1,111 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const getButton = require("./getButton")
+const l = bot.language
+
+/**
+ * 
+ * @param {String} id the id from an open-ticket embed
+ * @returns {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}} discord embed
+ */
+
+
+
+exports.createEmbed = (id) => {
+    //-----------------------------------
+    //general importing
+    const data = require("./configParser").getConfigMessage(id)
+    /**@type {discord.ButtonBuilder[]}*/
+    var buttons = []
+    /**@type {getButton.rawButtonData[]} */
+    var buttonData = []
+
+    data.options.forEach((option) => {
+        var button = getButton.getButton(option)
+        var localButtonData = getButton.getOption(option)
+        if (button) buttons.push(button)
+        if (localButtonData) buttonData.push(localButtonData)
+    })
+    //-----------------------------------
+
+    //-----------------------------------
+    //create the embed
+    const embed = new discord.EmbedBuilder()
+        .setTitle(data.name)
+    if (data.enableFooter) embed.setFooter({text:data.footer})
+    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+
+    if (data.enableCustomColor){
+        embed.setColor(data.color)
+    }else{
+        embed.setColor(config.main_color)
+    }
+
+    var description = data.description
+    if (data.enableTicketExplaination){
+        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
+
+        var ticketExplainations = []
+        buttonData.forEach((button) => {
+            var explaination = button.icon+" **"+button.name+":**\n"+button.description
+            ticketExplainations.push(explaination)
+        })
+
+        description = description+ticketExplainations.join("\n\n")
+    }
+
+    if (data.enableMaxTicketsWarning){
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
+    }
+
+    if (description) embed.setDescription(description)
+
+    //-----------------------------------
+
+
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
+        var AmountOfRows = Math.ceil(buttons.length / 4)
+        var currentRow = 0
+
+        /**
+         * @type {discord.MessageActionRow[]}
+         */
+        var componentRows = []
+
+        for (let i = AmountOfRows; i > 0; i--){
+
+            componentRows.push(new discord.ActionRowBuilder())
+        }
+
+        buttons.forEach((button,index) => {
+            componentRows[currentRow].addComponents([button])
+
+            if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
+                currentRow = currentRow + 1
+            }
+        })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const dropdown = require("./getDropdown").getDropdown(ids)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
+    //-----------------------------------
+
+
+
+    //return everything
+    /**
+     * @type {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}}
+     */
+    const returnedData = {embed:embed,componentRows:componentRows}
+    return returnedData
+}

core/utils/hiddendata.js

@@ -0,0 +1,66 @@
+
+/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+
+/**
+ * 
+ * @param {String} messageContent 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (messageContent) => {
+    //ticketdata//type:123|userid:456)
+    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    const rawhidden2 = rawhidden.split("//")
+
+    const datatype = rawhidden2[0]
+    var rawhiddendata = rawhidden2[1]
+    var rawhiddendataArray = rawhiddendata.split("")
+    rawhiddendataArray.pop()
+
+    rawhiddendata = rawhiddendataArray.join("")
+
+    const splittedData = rawhiddendata.split("|")
+
+    const resultData = []
+    splittedData.forEach((data) => {
+        //   type:123
+        const dataresult = data.split(":")
+
+        resultData.push({key:dataresult[0],value:dataresult[1]})
+    })
+
+    return {type:datatype,data:resultData}
+}
+
+/**
+ * 
+ * @param {String} type 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {String}
+ */
+exports.writeHiddenData = (type,data) => {
+    const dataValues = []
+    data.forEach((d) => {
+        dataValues.push(d.key+":"+d.value)
+    })
+
+    const datastring = dataValues.join("|")
+
+    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+
+    return result
+}
+
+/**
+ * 
+ * @param {String} description
+ * @returns {{description:String,hiddenData:hiddenData}}
+ */
+exports.removeHiddenData = (description) => {
+    const hiddenData = this.readHiddenData(description)
+
+    const splitted = description.split("[ ](OTDATA")
+    const original = splitted[0]
+
+    return {description:original,hiddenData:hiddenData}
+}

core/utils/liveStatus.js

@@ -0,0 +1,15 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+module.exports = async () => {
+    const chalk = await loadChalk()
+    
+    //LIVESTATUS SOON
+}

core/utils/permisssionChecker.js

@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @returns {Boolean} has permissions?
+ */
+exports.command = (memberid,guildid) => {
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+        return false
+    }else {return true}
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+exports.sendUserNoPerms = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoTicket = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoDelete = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoPerms = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoTicket = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}

documentation/CHANGELOG.md

@@ -1,96 +0,0 @@
-# changelog
-
-## v1.3.2
-### added:
-- an alias for !resetdatabase: !resetdb
-- you need the "chalk" library now!
-- checker.js
-- "enabled" option for status
-- better console logs
-- enable logs option to config
-### fixed
-- a bug that crashed the bot on using the command !resetdatabase
-- "member_role" in config is optional but not recommended
-- fixed crash on startup
-- fixed bug where the bot crashes by using transcripts
-- changed package.json
-### removed
-- "canvas" library is not longer required
-- removed "server_icon" & "server_name" from config
-
-## v1.3.1
-### added:
-- Q&A in the README.md
-- v1.4.0 announcement
-### fixed
-- a bug that happend when you created too much tickets
-- deprecation warnings (setAuthor & setFooter)
-- the logo in README.md is smaller now
-- markdown files relocated
-- fixed a bug that some messages appeared in Dutch
-### removed
-- nothing
-
-## v1.3.0
-### added:
-- now its possible to create 6 tickets instead of 4
-- you can edit the number of tickets per user now
-- you can edit & enable/disable all messages
-- all embeds are now editable
-- the color of the button can be changed
-- updated config.json
-- updated README.md
-- a new type of button is here: website links
-### fixed
-- nothing at the moment :)
-### removed
-- nothing
-
-## v1.2.2
-### added:
-- nothing
-### fixed:
-- a bug that caused the `warn "message" event deprecated` to be displayed every time you start the bot in the console.
-- a visual bug that caused the categories from `!ticket msg` to be displayed in a wrong pattern.
-### removed:
-- nothing
-
-## v1.2.1
-### added:
-- you can disable credits in config.json
-### fixed:
-- a bug that crashed the bot on startup
-### removed
-- nothing
-
-## v1.2.0
-### added:
-- the bot is in english now
-- you can choose your own ticket options now
-- added !resetdatabase
-- updated README.md
-### fixed:
-- the first bugs
-### removed:
-- some useless commands
-
-## v1.1.1
-### added:
-- added "status" options in config.json
-### fixed:
-- fixed a bug where the bot's status could be "playing highmt".
-### removed:
-- nothing
-
-## v1.1.0
-### added:
-- option to choose your own prefix
-- enable/disable transcripts
-- enable/disable categories
-### fixed:
-- the bot crashed sometimes
-### removed:
-- credits
-
-## v1.0.0
-- initial release

documentation/CONFIG.md

@@ -1,68 +0,0 @@
-# config file
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
-[![version](https://img.shields.io/badge/version-1.3.2%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.2) 
-[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
-[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
-
-In this file you find all the information about commands in the config.json file
-
-
-- bot_name ➜ the name from the bot _**type: string**_
-- main_color ➜ the color used in embeds _**type: hex color (#000000)**_
-- auth_token ➜ your bot's token _**type: string**_
-- botperms_role ➜ this role can do all admin commands from the bot _**type: discord role id**_
-- prefix ➜ the prefix _**type: string**_
-- logs ➜ enable logs _**type: boolean**_
-- credits ➜ disable the credits _**type: boolean**_
-
-## status: (the status from the bot)
-- enabled ➜ enable status _**type: boolean**_
-- type ➜ set the status type _**type: string (PLAYING | LISTENING | WATCHING | CUSTOM)**
-- text ➜ set the status text _**type: string**_
-
-## system: (the configuration for the ticket system)
-- ticket_channel ➜ channel where you are going to set `!ticket msg` _**type: discord channel id**_
-- max_allowed_tickets ➜ the maximum allowed tickets per person _**type: number**_
-- enable_DM_Messages ➜ enable DM messages _**type: boolean**_
-- enable_category ➜ enable category _**type: boolean**_
-- ticket_category ➜ the category id _**type: discord category id**_
-- has@everyoneaccess ➜ when enabled everyone has acces to the tickets _**type: boolean**_
-- member_role ➜ this role doesn't have access to tickets _**type: discord role id**_
-- enable_transcript ➜ enable the transcript _**type: boolean**_
-- transcript_channel ➜ the transcript channel id _**type: discord channel id**_
-
-## messages: (general, dm, ticket)
-- nopermissions ➜ the message when someone doesn't have permissions _**type: string**_
-- alreadyCreated ➜ if you have too much tickets open _**type: string**_
-- newTicket ➜ when you create a new ticket _**type: string**_
-- closeTicket ➜ when you close a ticket _**type: string**_
-- newTicketEmbed ➜ the first message in the ticket channel _**type: string**
-
-## layout: (ticketEmbed, ticketMsg, transcript)
-`transcript` doesn't have all the options
-
-- customColorEnabled ➜ custom embed color enabled _**type: boolean**
-- customColor ➜ the custom color _**type: hex color (#000000)**
-- footerEnabled ➜ custom footer enabled _**type: boolean**
-- footer ➜ the custom footer _**type: string**
-- thumbnailEnabled ➜ custom thumbnail enabled _**type: boolean**
-- thumbnailURL ➜ the image _**type: string**
-
-## options: (per ticket)
-color is not needed when `isURL` is `true`
-
-- enabled ➜ enable this ticket _**type: boolean**
-- icon ➜ the button emoji _**type: emoji or custom emoji**
-- description ➜ ticket description _**type: string**
-- name ➜ ticket name _**type: string**
-- channel_prefix ➜ ticket prefix _**type: string**
-- color ➜ button color _**type: string (red|green|blue|gray|none)**
-- isURL ➜ create link to a website instead of a normal ticket _**type: boolean**
-- url ➜ the website to go to _**type: string**
-
-# thanks for using open-ticket
-I didn't know that open-tickets was going to be so much used. I will be creating more updates in the future!
-
-If you have an idea for new updates you can always say it in my discord server!
-
-open-tickets v1.3.2

documentation/Q&A.md

@@ -1,26 +0,0 @@
-# Question & Answer
-## How to install node.js 16?
-You can install the latest version of node.js on their [website](https://nodejs.org/en/download/). You also need `npm`!
-
-## How to install all the npm packages?
-If you installed node.js successful, you can run `npm install` in the command prompt and all the required modules will be installed.
-
-## Where is the config file documentation?
-You can find it [here](...)
-
-**How to start the bot?**
-If you successfully installed all the npm modules (see above), you can run `npm start`
-
-## Do I need to know discord.js?
-Technically not, but it is useful to know if there is an error.
-
-## Why do I get this error?
-**Invalid token:**
-
-_Your discord token is not correct, try to look in the config.json file if it's the correct token._
-
-**Privileged intent provided is not enabled or whitelisted:**
-
-_You must enable all the **Gateaway Intents** in the developer panel in the "bot" tab_
-
-### Report other errors to the discord server!

index.js

@@ -1,37 +1,243 @@
-const discord = require('discord.js')
+//    __________       __________       ___________     ____       ____
-const config = require('./config.json')
+//   /   ____   \     /  ______  \     /          |     |   \      |  |
-const intents = discord.Intents
+//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
-const client = new discord.Client({intents:[intents.FLAGS.GUILDS,intents.FLAGS.GUILD_MESSAGES,intents.FLAGS.GUILD_MEMBERS]})
+//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
-exports.client = client
+//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
+//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
+//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
+//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
+//   |  \____/  |     |  |             |          |     |  |     \    |
+//   \__________/     |__|             \__________|     |__|      \___|
 
-require("./checker")()
+const discord = require("discord.js")
+const fs = require('fs')
+const {GatewayIntentBits,Partials} = discord
+const APIBase = require("./core/api/modules/base")
+if (APIBase.embeddedMode){
+    var tempClient = APIBase.clientLocation
+}else{
+    var tempClient = new discord.Client({
+        intents:[
+            GatewayIntentBits.DirectMessages,
+            GatewayIntentBits.GuildInvites,
+            GatewayIntentBits.GuildMembers,
+            GatewayIntentBits.GuildMessages,
+            GatewayIntentBits.Guilds,
+            GatewayIntentBits.MessageContent
+        ],
+        partials:[Partials.Channel,Partials.Message]
+    })
+}
+/**@type {discord.Client} */
+const client = tempClient
+exports.client = client
+client.setMaxListeners(50)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
+
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false
+
+if (process.argv.some((v) => v == "--devconfig")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
+    }; logFLAGS()
+    isDevConfig = true
+    try{
+    tempconfig = require("./devConfig.json")
+    }catch{tempconfig = require("./config.json")}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--nochecker")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
+
+exports.developerConfig = isDevConfig
+const language = require("./core/languageManager").language
+exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
+
+const config = tempconfig
+exports.config = config
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
+exports.storage = require('./core/dynamicdatabase/storage')
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
+
+exports.errorLog = require("./core/errorLogSystem")
+const log = this.errorLog.log
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")
+
+exports.hiddenData = require("./core/utils/hiddendata")
+this.errorLog.log("debug","loaded hiddendataTM")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+this.errorLog.log("debug","loaded buttons & embeds")
 
 client.on('ready',async () => {
-    const chalk = await (await import("chalk")).default
+    this.errorLog.log("debug","client logged in")
-    console.log(chalk.green("open-ticket ready!"))
+    var statusSet = false
-    if (config.logs){chalk.white("\n\nlogs:\n============")}
+    const setStatus = (type,text) => {
-    if (config.status.enabled){
+        if (statusSet == true) return
-        client.user.setActivity(config.status.text,{type:config.status.type})
+        const getTypeEnum = (text) => {
+            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else return discord.ActivityType.Listening
+        }
+        client.user.setActivity(text,{type:getTypeEnum(type)})
+        statusSet = true
+        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
     }
+    this.errorLog.log("debug","bot status loaded")
+
+    const chalk = await (await import("chalk")).default
+
+    if (!process.argv[2]){
+        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
+        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/liveStatus")()
+
+        console.log(chalk.blue("\n\nlogs:")+"\n============")
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
+
+        log("system","bot logged in!")
+
+        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        return
+    }
+
+    if (process.argv[2] == "d"){
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
+    }
+
+    if (!process.argv[2].startsWith("slash")){
+        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
+        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/liveStatus")()
+
+        console.log(chalk.blue("\n\nlogs:")+"\n============")
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+        }
+
+        log("system","bot logged in!")
+
+        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+    }else{
+        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        this.errorLog.log("debug","slashmode activated")
+        console.log("logs:\n================")
+        console.log("client logged in...")
+        console.log("loading files...")
+        if (process.argv[3] == "enable"){
+            console.log(chalk.green("switching to slashEnable.js"))
+            require("./core/slashSystem/slashEnable")()
+        }else if (process.argv[3] == "disable"){
+            console.log(chalk.green("switching to slashDisable.js"))
+            require("./core/slashSystem/slashDisable")()
+        }else{
+            console.log(chalk.red("Internal Error: unknown slash mode!"))
+            process.exit(1)
+        }
+    }
+
+    //load plugins
+    require("./core/api/pluginlauncher")()
+    this.errorLog.log("debug","loading plugins")
+})
+if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+    this.errorLog.log("debug","loading checker.js")
+    this.errorLog.log("debug","checking config...")
+
+if (process.argv[2] && process.argv[2].startsWith("slash")){
+    //do nothing
+}else{
+
+    this.errorLog.log("debug","LOADING COMMANDS")
+    //commands
+    require('./commands/ticket')()
+    require("./commands/help")()
+    require("./commands/close")()
+    require("./commands/delete")()
+    require("./commands/rename")()
+    require("./commands/add")()
+    require("./commands/remove")()
+    require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
+
+    this.errorLog.log("debug","LOADING CORE")
+    //core
+    require('./core/ticketActions/ticketOpener')()
+    require("./core/reactionRoles")()
+
+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
+
+    //require("./test")()
+}
+
+this.errorLog.log("debug","loading api")
+const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
+
+const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
+}
+const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
+}
+this.errorLog.log("debug","OT error system loaded successfully")
+
+client.on("debug", async (message) => {
+    if (message.startsWith("Provided token:")){
+        debugLog("Provided token: ***********bot token is invisible**************...")
+        return
+    }
+    debugLog(message)
+});
+
+process.on("uncaughtException",async (error,origin) => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
+    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+
+    APIEvents.onError(error.name+": "+error.message,new Date())
 })
 
-var storage = require('./storage/storage')
+if (!APIBase.embeddedMode) client.login(config.auth_token)
-exports.TicketStorage = storage.ticketStorage
+this.errorLog.log("debug","login with token")
-exports.userTicketStorage = storage.userTicketStorage
-exports.transcriptStorage = storage.transcriptStorage
-exports.ticketNumberStorage = storage.ticketNumberStorage
-
-var ticket = require('./commands/ticket')
-ticket()
-
-var ticketSystem = require('./commands/ticketSystem')
-ticketSystem()
-
-var ticketExtra = require("./commands/ticketExtra")
-ticketExtra()
-
-var database = require('./commands/database')
-database()
-
-
-client.login(config.auth_token)

language/arabic.json

@@ -0,0 +1,83 @@
+{
+  "errors": {
+    "missingArgsTitle": "قيمة غير صالحة!",
+    "missingArgsDescription": "قيمة مفقودة",
+    "noPermsTitle": "ليس لديك برمشنات !",
+    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+    "chooseFromListTitle": "Invalid ID",
+    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+    "boterror": "خلل في البوت !",
+    "notInTicketTitle": "انت لست في تكت!",
+    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
+    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
+  },
+  "commands": {
+    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+    "renameTitle": "تم تغيير أسم التكت الى {0}!",
+    "closeTitle": "تم أغلاق التكت!",
+    "deleteTitle": " جاري حذف التكت...",
+    "reopenTitle": "إعادة فتح التكت!",
+    "claimTitle":"This ticket is now claimed to {0}",
+    "unclaimTitle":"This ticket isn't claimed anymore!",
+
+    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+  },
+  "helpMenu": {
+    "title": "الأوامر المتاحة:",
+    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+
+    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+    "closeCmd": "أغلاق التكت.",
+    "deleteCmd": "حذف التكت.",
+    "addCmd": "إضافة مستخدم الى التكت.",
+    "removeCmd": "إزالة مستخدم من التكت.",
+    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
+  },
+  "buttons": {
+    "close": "إغلاق التكت",
+    "delete": "حذف التكت",
+    "reopen": "إعادة فتح التكت",
+    "sendTranscript": "طبع التكت",
+    "closeWithReason":"close with reason"
+  },
+  "messages": {
+    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
+    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
+    "closedTitle": "تم إغلاق التكت!",
+    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+    "createdTitle": "تم إنشاء تكت!",
+    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
+
+    "newTicketDmTitle": "تكت جديد!",
+    "closedTicketDmTitle": "تم إغلاق التكت!",
+    "deletedTicketDmTitle": "تم حذف التكت!",
+    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
+    "hereIsTheTranscript": "هذا هي النسخة:",
+
+    "chooseCategory": "أختر الكتقاجوري:",
+    "gettingdeleted": "يتم حذف التكت...",
+
+    "none": "لا يوجد",
+    "reason": "سبب",
+
+    "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+  }
+}

language/custom.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Re-Opened this ticket!",
+        "reopenDescription":"Feel free to talk again!",
+        "closedTitle":"Closed this ticket!",
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+        "newTranscriptTitle":"A new transcript is here!",
+        "hereIsTheTranscript":"Here is the transcript:",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/czech.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsDescription":"Chybí argumenty",
+        "noPermsTitle":"Nemáš práva!",
+        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
+        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "boterror":"Error!",
+        "notInTicketTitle":"Nejsi v ticketu!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "renameTitle":"Jméno bylo změněno!",
+        "closeTitle":"Zavři tento ticket!",
+        "deleteTitle":"Smaž tento ticket!",
+        "reopenTitle":"Znovu otevři ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+    },
+    "helpMenu":{
+        "title":"Příkazy:",
+        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+
+        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "closeCmd":"Zavři ticket.",
+        "deleteCmd":"Smaž ticket.",
+        "addCmd":"Přidej člena do ticketu.",
+        "removeCmd":"Odebere člena z ticketu.",
+        "reopenCmd":"Znovu otevři ticket po uzavření."
+    },
+    "buttons":{
+        "close":"Zavři ticket",
+        "delete":"Smaž ticket",
+        "reopen":"Znovu otevři ticket",
+        "sendTranscript":"Odešli log ticketu",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Ticket znovu otevřen!",
+        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "closedTitle":"Zavřený ticket!",
+        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
+        "createdTitle":"Ticket vytvořen!",
+        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+
+        "newTicketDmTitle":"Nový ticket!",
+        "closedTicketDmTitle":"Ticket uzavřen!",
+        "deletedTicketDmTitle":"Ticket smazán!",
+        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "newTranscriptTitle":"Nový log ticketu je zde!",
+        "hereIsTheTranscript":"Zde je log:",
+
+        "chooseCategory":"Vyber kategorii:",
+        "gettingdeleted":"Ticket bude smazán",
+
+        "none":"nic",
+        "reason":"důvod",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/dutch.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Onjuiste parameters!",
+        "missingArgsDescription":"Er missen parameters",
+        "noPermsTitle":"Geen permissies!",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Je bent niet in een ticket!",
+        "notInTicketDescription":"Deze command werkt niet buiten tickets!",
+        "ticketDoesntExist":"Dit ticket bestaat niet meer!",
+        "roleDoesntExist":"Deze rol bestaat niet meer!",
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
+        "maxAmountTitle":"Maximum numer bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
+        "renameTitle":"De naam is veranderd naar {0}!",
+        "closeTitle":"Ticket gesloten!",
+        "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"De embed is in het bericht hier onder!",
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
+    },
+    "helpMenu":{
+        "title":"Beschikbare Commands:",
+        "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
+        "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
+
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
+        "renameCmd":"Hernoem een ticket. (geen spaties)",
+        "closeCmd":"Sluit een ticket.",
+        "deleteCmd":"Verijder een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
+        "removeCmd":"Verwijder een user van een ticket.",
+        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+    },
+    "buttons":{
+        "close":"Sluit Ticket",
+        "delete":"Verwijder Ticket",
+        "reopen":"Heropen Ticket",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"sluit met reden"
+    },
+    "messages":{
+        "reopenTitle":"Ticket heropend!",
+        "reopenDescription":"Voel vrij om weer te praten!",
+        "closedTitle":"Ticket gesloten!",
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
+        "createdTitle":"Ticket Aangemaakt!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
+
+        "newTicketDmTitle":"Nieuw Ticket!",
+        "closedTicketDmTitle":"Ticket Gesloten!",
+        "deletedTicketDmTitle":"Ticket Verwijderd!",
+        "closedTicketDmDescription":"Je ticket is gesloten!",
+        "deletedTicketDmDescription":"Je ticket is verwijderd!",
+        "reopenTicketDmTitle":"Ticket Heropend!",
+        "reopenTicketDmDescription":"Je ticket is heropend!",
+        "newTranscriptTitle":"Er is een nieuw transcript!",
+        "hereIsTheTranscript":"Hier is het transcript:",
+
+        "chooseCategory":"kies een categorie:",
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden",
+
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
+    }
+}

language/english.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Re-Opened this ticket!",
+        "reopenDescription":"Feel free to talk again!",
+        "closedTitle":"Closed this ticket!",
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+        "newTranscriptTitle":"A new transcript is here!",
+        "hereIsTheTranscript":"Here is the transcript:",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/french.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Arguments invalides!",
+        "missingArgsDescription":"Argument manquant",
+        "noPermsTitle":"Pas de permissions!",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "renameTitle":"Changement du nom en {0}!",
+        "closeTitle":"Fermé ce ticket!",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
+    },
+    "helpMenu":{
+        "title":"Commandes disponibles :",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
+
+        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
+        "renameCmd":"Renommer un ticket. (sans espaces)",
+        "closeCmd":"Fermer un ticket.",
+        "deleteCmd":"Supprimer un billet.",
+        "addCmd":"Ajouter un utilisateur au ticket.",
+        "removeCmd":"Supprimer un utilisateur du ticket.",
+        "reopenCmd":"Rouvrir un ticket après sa clôture."
+    },
+    "buttons":{
+        "close":"Fermer le ticket",
+        "delete":"Supprimer le billet",
+        "reopen":"Billet de réouverture",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"fermer avec une raison"
+    },
+    "messages":{
+        "reopenTitle":"A rouvert ce ticket!",
+        "reopenDescription":"N'hésitez pas à reparler!",
+        "closedTitle":"Fermé ce ticket!",
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
+        "createdTitle":"Ticket créé !",
+        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
+
+        "newTicketDmTitle":"Nouveau billet!",
+        "closedTicketDmTitle":"Billet fermé!",
+        "deletedTicketDmTitle":"Billet supprimé !",
+        "closedTicketDmDescription":"Votre billet est fermé !",
+        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmDescription":"Votre billet est rouvert !",
+        "newTranscriptTitle":"Une nouvelle transcription est ici!",
+        "hereIsTheTranscript":"Voici la transcription :",
+
+        "chooseCategory":"choisissez une catégorie:",
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"rien",
+        "reason":"raison",
+
+        "deletedby":"supprimé par",
+        "closedby":"fermé par",
+        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "chooseATicket": "Choisir un ticket"
+    }
+}

language/german.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist ein kein Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
+        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "sendTranscript":"Transcript-Datei senden",
+        "closeWithReason":"Geschlossen mit dem Grund"
+    },
+    "messages":{
+        "reopenTitle":"Dieses Ticket wiedereröffnet!",
+        "reopenDescription":"Sie können gerne weiterreden!",
+        "closedTitle":"Dieses Ticket geschlossen!",
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
+        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
+        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transscript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        "modalreason":"Was ist der Grund für das schließen des Tickets?",
+        "chooseATicket": "Wähle ein Ticket"
+    }
+}

language/italian.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomento mancante",
+        "noPermsTitle":"Permessi mancanti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "anotherOption":"Questa opzione non è di un ticket!",
+        "maxAmountTitle":"Massimo numero raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunto {0} al ticket!",
+        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+        "renameTitle":"Cambia il nome in {0}!",
+        "closeTitle":"Chiudo questo ticket!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-Aperto questo ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+
+        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un membro al ticket.",
+        "removeCmd":"Rimuovi un membro dal ticket.",
+        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+    },
+    "buttons":{
+        "close":"Chiudi il ticket",
+        "delete":"Elimina il ticket",
+        "reopen":"Riapri il ticket",
+        "sendTranscript":"Trascrizione",
+        "closeWithReason":"chiudi con un motivo"
+    },
+    "messages":{
+        "reopenTitle":"Riaperto questo ticket!",
+        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "closedTitle":"Chiudo questo ticket!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "reopenTicketDmTitle":"Ticket riaperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+        "newTranscriptTitle":"Un nuova trascrizione è qui!",
+        "hereIsTheTranscript":"Qui è la trascrizione:",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+        "chooseATicket": "Scegli un ticket"
+    }
+}

language/portuguese.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumentos inválidos!",
+        "missingArgsDescription":"Argumento ausente",
+        "noPermsTitle":"Sem permissões!",
+        "noPermsDescription":"Você precisa da permissão `ADMINISTRATOR` ou estar na lista de funções permitidas!",
+        "noPermsDelete":"Somente administradores podem deletar um ticket!",
+        "chooseFromListTitle":"ID inválido",
+        "chooseFromListDescription":"Escolha um dos IDs abaixo:",
+        "boterror":"Erro de bot!",
+        "notInTicketTitle":"Você não está em um ticket!",
+        "notInTicketDescription":"Este comando não funciona fora dos tickets!",
+        "ticketDoesntExist":"Este ticket não existe mais!",
+        "roleDoesntExist":"Esta função não existe mais!",
+        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
+        "maxAmountTitle":"Quantidade máxima atingida!",
+        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
+        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
+    },
+    "commands":{
+        "userAddedTitle":"Adicionado {0} a este ticket!",
+        "userRemovedTitle":"Removido {0} deste ticket!",
+        "renameTitle":"Mudou o nome para {0}!",
+        "closeTitle":"Fechado este ticket!",
+        "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"A incorporação está na mensagem abaixo!",
+        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
+    },
+    "helpMenu":{
+        "title":"Comandos Disponíveis:",
+        "header1":"**Vá para {0} para criar um ticket!**\n\n",
+        "header2":"**Execute o comando `/new` ou `/ticket` para criar um ticket!**\n\n",
+
+        "msgCmd":"Gerar uma incorporação com botões. (somente administradores)",
+        "renameCmd":"Renomear um ticket. (sem espaços)",
+        "closeCmd":"Fechar um ticket.",
+        "deleteCmd":"Excluir um ticket.",
+        "addCmd":"Adicionar um usuário ao ticket.",
+        "removeCmd":"Remover um usuário do ticket.",
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+    },
+    "buttons":{
+        "close":"Fechar Ticket",
+        "delete":"Excluir Ticket",
+        "reopen":"Reabrir Ticket",
+        "sendTranscript":"Transcrição",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Reabriu este ticket!",
+        "reopenDescription":"Sinta-se à vontade para falar novamente!",
+        "closedTitle":"Fechado este ticket!",
+        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
+        "createdTitle":"Ticket criado!",
+        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
+
+        "newTicketDmTitle":"Novo Ticket!",
+        "closedTicketDmTitle":"Ticket fechado!",
+        "deletedTicketDmTitle":"Ticket excluído!",
+        "closedTicketDmDescription":"Seu ticket está fechado!",
+        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
+        "reopenTicketDmTitle":"Ticket reaberto!",
+        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
+        "newTranscriptTitle":"Uma nova transcrição está aqui!",
+        "hereIsTheTranscript":"Aqui está a transcrição:",
+
+        "chooseCategory":"Escolha a categoria:",
+        "gettingdeleted":"Ticket está sendo deletado...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/romanian.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumente Invalide",
+        "missingArgsDescription":"Argument Lipsa",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
+        "boterror":"Eroare bot!",
+        "notInTicketTitle":"Nu esti intr-un ticket!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
+        "ticketDoesntExist":"Acest ticket nu mai exista!",
+        "roleDoesntExist":"Acest rol nu mai exista!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
+        "maxAmountTitle":"Limita atinsa!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
+        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
+        "renameTitle":"Nume schimbat in {0}!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
+    },
+    "helpMenu":{
+        "title":"Comenzi disponibile:",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
+        "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
+
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
+        "renameCmd":"Redenumeste un ticket. (fara spatii)",
+        "closeCmd":"Inchide un ticket.",
+        "deleteCmd":"Sterge un ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+    },
+    "buttons":{
+        "close":"Inchide ticket-ul",
+        "delete":"Sterge ticket-ul",
+        "reopen":"Re-deschide un ticket",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"Inchide cu motiv"
+    },
+    "messages":{
+        "reopenTitle":"Ticket Re-deschis!",
+        "reopenDescription":"Poti vorbi din nou!",
+        "closedTitle":"Ticket inchis!",
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
+        "createdTitle":"Ticket Creat!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
+
+        "newTicketDmTitle":"Ticket nou!",
+        "closedTicketDmTitle":"Ticket Inchis!",
+        "deletedTicketDmTitle":"Ticket Sters!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
+        "reopenTicketDmTitle":"Ticket Re-deschis!",
+        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
+        "newTranscriptTitle":"Un nou transcript este aici!",
+        "hereIsTheTranscript":"Aici este transcriptul:",
+
+        "chooseCategory":"Alege o categorie:",
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv",
+
+        "deletedby":"Sters de",
+        "closedby":"Inchis de",
+        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
+        "chooseATicket": "Alege un ticket"
+    }
+}

language/slashcmds/slash.json

@@ -0,0 +1,139 @@
+{
+    "examples":{
+        "en-GB":"english",
+        "en-US":"english",
+        "nl":"dutch",
+        "ro":"romanian",
+        "de":"german",
+        "cs":"czech",
+        "fr":"french",
+        "es-ES":"spanish",
+        "it":"italian",
+
+        "MISSING":"arabic,portuguese",
+        "NOTAVAILABLE":"arabic,portuguese,czech"
+    },
+    "data":{
+        "help":{
+            "en-GB":"A list of the available commands.",
+            "en-US":"A list of the available commands.",
+            "nl":"Een lijst met de beschikbare commands.",
+            "ro":"O lista a comenzilor disponibile.",
+            "de":"Eine Liste der verfügbaren Befehle.",
+            "cs":"A list of the available commands",
+            "fr":"Une liste des commandes.",
+            "es-ES":"Una lista de los comandos disponibles.",
+            "it":"Una lista di tutti i comandi disponibili."
+        },
+        "message":{
+            "en-GB":"Spawn an embed with buttons.",
+            "en-US":"Spawn an embed with buttons.",
+            "nl":"Spawn een embed met knoppen.",
+            "ro":"Deschide un embed cu butoane.",
+            "de":"Sendet ein Embed mit Knöpfen.",
+            "cs":"Spawn an embed with buttons.",
+            "fr":"Créer un embed avec des boutons.",
+            "es-ES":"Genera un embed con botones.",
+            "it":"Genera un embed con un pulsante."
+        },
+        "close":{
+            "en-GB":"Close a ticket.",
+            "en-US":"Close a ticket.",
+            "nl":"Sluit een ticket",
+            "ro":"Inchide un ticket.",
+            "de":"Schließe ein Ticket.",
+            "cs":"Close a ticket.",
+            "fr":"Fermer un ticket.",
+            "es-ES":"Cierra un ticket.",
+            "it":"Chiudi un ticket."
+        },
+        "delete":{
+            "en-GB":"Delete a ticket.",
+            "en-US":"Delete a ticket.",
+            "nl":"Verwijder een ticket",
+            "ro":"Sterge un ticket.",
+            "de":"Lösche ein Ticket.",
+            "cs":"Delete a ticket.",
+            "fr":"Supprimer un ticket.",
+            "es-ES":"Elimina un ticket.",
+            "it":"Elimina un ticket."
+        },
+        "reopen":{
+            "en-GB":"Re-Open a ticket.",
+            "en-US":"Re-Open a ticket.",
+            "nl":"Heropen een ticket.",
+            "ro":"Re-deschide un ticket.",
+            "de":"Wiedereröffnung eines Tickets.",
+            "cs":"Re-Open a ticket.",
+            "fr":"Re-ouvrir un ticket.",
+            "es-ES":"Re-abre un ticket.",
+            "it":"Ri-Apri un ticket."
+        },
+        "add":{
+            "en-GB":"Add another user to a ticket.",
+            "en-US":"Add another user to a ticket.",
+            "nl":"Voeg een andere user toe aan een ticket.",
+            "ro":"Adauga un utilizator la acest ticket.",
+            "de":"Füge einen anderen Nutzer zum Ticket hinzu.",
+            "cs":"Add another user to a ticket.",
+            "fr":"Ajouter un utilisateur au ticket.",
+            "es-ES":"Agrega otro usuario al ticket.",
+            "it":"Aggiungi un membro al ticket"
+        },
+        "remove":{
+            "en-GB":"Remove a user from a ticket.",
+            "en-US":"Remove a user from a ticket.",
+            "nl":"Verwijder een user van een ticket.",
+            "ro":"Sterge un utilizator dintr-un ticket.",
+            "de":"Entferne einen Nutzer von dem Ticket.",
+            "cs":"Remove a user from a ticket.",
+            "fr":"Enlever quelqu’un du ticket.",
+            "es-ES":"Elimina otro usuario del ticket.",
+            "it":"Rimuovi un membro dal ticket"
+        },
+        "newticket":{
+            "en-GB":"Create a ticket",
+            "en-US":"Create a ticket",
+            "nl":"Maak een ticket aan",
+            "ro":"Creeaza un ticket.",
+            "de":"Erstelle ein Ticket.",
+            "cs":"Create a ticket",
+            "fr":"Créer un ticket",
+            "es-ES":"Crear un ticket.",
+            "it":"Crea un ticket"
+        },
+        "rename":{
+            "en-GB":"Rename a ticket channel.",
+            "en-US":"Rename a ticket channel.",
+            "nl":"Hernoem een ticket channel.",
+            "ro":"Redenumeste un ticket.",
+            "de":"Benenne einen Ticket Channel.",
+            "cs":"Rename a ticket channel",
+            "fr":"Renommer un ticket.",
+            "es-ES":"Renombrar un canal de ticket.",
+            "it":"Rinomina il canale di un ticket."
+        },
+        "claim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        },
+        "unclaim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        }
+    }
+}

language/spanish.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"¡Argumentos inválidos!",
+        "missingArgsDescription":"Argumento faltante.",
+        "noPermsTitle":"¡Sin permisos!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
+        "chooseFromListTitle":"ID Invalida",
+        "chooseFromListDescription":"Elije una de las ID de abajo:",
+        "boterror":"¡Error del bot!",
+        "notInTicketTitle":"¡No te encuentras en un ticket!",
+        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
+        "ticketDoesntExist":"¡Este ticket no existe!",
+        "roleDoesntExist":"¡Este rol no existe!",
+        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
+        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
+        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
+        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
+    },
+    "commands":{
+        "userAddedTitle":"Se agregó {0} al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
+        "renameTitle":"Cambió el nombre a {0}!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
+    },
+    "helpMenu":{
+        "title":"Comandos disponibles:",
+        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
+        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
+
+        "msgCmd":"Generar un embed con botones. (Solo admins)",
+        "renameCmd":"Renombrar un ticket. (Sin espacios)",
+        "closeCmd":"Cerrar un ticket.",
+        "deleteCmd":"Eliminar un ticket.",
+        "addCmd":"Agregar un usuario al ticket.",
+        "removeCmd":"Eliminar un usuario del ticket.",
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+    },
+    "buttons":{
+        "close":"Cerrar ticket.",
+        "delete":"Eliminar ticket",
+        "reopen":"Re-Abrir ticket",
+        "sendTranscript":"Obtener transcript.",
+        "closeWithReason":"cerrar con razón"
+    },
+    "messages":{
+        "reopenTitle":"¡Ticket Re-Abierto!",
+        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
+        "closedTitle":"¡Ticket cerrado!",
+        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
+        "createdTitle":"¡Ticket creado!",
+        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
+
+        "newTicketDmTitle":"¡Nuevo ticket!",
+        "closedTicketDmTitle":"¡Ticket cerrado!",
+        "deletedTicketDmTitle":"¡Ticket eliminado!",
+        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
+        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
+        "reopenTicketDmTitle":"¡Ticket re-abierto!",
+        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
+        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
+        "hereIsTheTranscript":"Aquí está el transcript:",
+
+        "chooseCategory":"Elije una categoría:",
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"Ninguna.",
+        "reason":"Razón",
+
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
+    }
+}

package.json

@@ -1,17 +1,21 @@
 {
   "name": "open-ticket",
-  "version": "1.3.2",
+  "version": "3.0.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
-    "test": "echo \"Error: no test specified\" && exit 1"
+    "test": "node index.js d",
+    "slashEnable": "node index.js slash enable",
+    "slashDisable": "node index.js slash disable",
+    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
   },
   "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
+    "axios": "^0.27.2",
     "chalk": "^5.0.1",
-    "discord.js": "^13.6.0",
+    "discord.js": "^14.0.2",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"

plugins/example.plugin.js

@@ -0,0 +1,19 @@
+const discord = require("discord.js")
+const api = require("../core/api/api.js")
+
+module.exports = () => {
+    const {client,config,events,utils,actions} = api
+
+    //this code will run when the bot starts!
+    
+    //in this example, we will say "hello" in the console when someone opens a ticket!
+
+    /**
+    
+    events.onTicketOpen((user,channel,guild,date,ticketdata) => {
+        console.log("hello, someone opened a ticket!")
+    })
+
+
+    */
+}

storage/storage.js

@@ -1,14 +0,0 @@
-const LocalStorage = require("node-localstorage")
-
-const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-exports.ticketStorage = ticketStorage
-
-const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-exports.userTicketStorage = userTicketStorage
-
-const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-