Merge pull request #14 from DJj123dj/dev

important bug fix update v2.1.2

.gitignore

@@ -1,4 +1,13 @@
 node_modules/
 package-lock.json
 devConfig.json
+devConfig1.json
+devConfig2.json
+devConfig3.json
+devConfig4.json
+devConfig5.json
 .DS_Store
+openticketdebug.txt
+developerChangelog.md
+storage/dynamicDB/
+storage/.DS_Store

README.md

@@ -1,28 +1,36 @@
+### large announcement:
+[![open moderation](./openmod.png)](https://www.dj-dj.be/projects/open-moderation)
+
 # open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.0.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.0.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.1.2%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.1.2)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
 
 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
 <img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
 
-[![q&a](https://img.shields.io/badge/Q&A-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki/q&a) 
+[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
+
+### Thanks to these people:
+- DJ-Lite: for doing the administration
+- Sanke: for translation & new ideas
+- ExothDE: for translation
+- Everyone that reported a bug
 
 ## features
-- discord interaction buttons
+- discord buttons
 - slash & text commands
-- close or delete tickets
-- translation possible
+- close, delete & re-open tickets
+- translation (we are searching for translators!)
 - dynamic database system
-- transcripts
-- add/remove users from ticket
-- custom colors & name
+- advanced transcripts
+- add/remove users from a ticket
+- large embed customisation
 - create custom ticket names, icons & colors
-- create url buttons for websites
-- uses discord.js 13
+- create url's & reaction roles!
+- uses discord.js v13
 - configure your own ticket options
-- remove credits if you want
+- remove credits if you want (don't do it please 😉)
 - unlimited tickets at the same time
-- localisation in +5 languages (soon™)
 
 ## installation
 **You need `node.js 16` to run this project!**
@@ -44,7 +52,7 @@ if there are any errors, you can open an **issue on github** or **contact me in
 
 ### config
 Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.0.0)
+[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.1.2)
 
 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
@@ -56,7 +64,7 @@ You can also configure your own permissions
 
 ## information
 
-_v2.0.0 unstable_
+_v2.1.2 stable_
 
 changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
 

TEMPDOCS.md

@@ -1,5 +0,0 @@
-# documentation
-The documentation is not available here, go to the [wiki](https://github.com/DJj123dj/open-ticket/wiki) instead. (the wiki isn't fully done yet!)
-
-## 2.0.0 beta
-There is currently no documentation available for open-ticket v2.0.0 beta. So if you want to test it, you need to figure it out on yourself at the moment!

commands/add.js

@@ -2,33 +2,30 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"add")) return
         var user = msg.mentions.users.first()
-        if (!user){
-            return msg.channel.send({content:"**There is no user to add:**\nuse: `"+config.prefix+"add <user>`"})
-        }
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR")){
-            return msg.channel.send({content:"You have no permissions to add someone to the channel!\nYou need the `ADMINISTRATOR` or `MANAGE_CHANNELS` permission"})
+        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                msg.channel.send({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
 
             msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            msg.channel.send({content:"Added "+user.tag+" to the ticket"})
-            if (config.logs){console.log("[system] added user to ticket (name:"+user.username+",ticket:"+msg.channel.name+")")}
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
 
             var loguser = msg.mentions.users.first()
-            if (config.logs){console.log("[command] "+config.prefix+"add "+loguser.username+" (user:"+msg.author.username+")")}
+            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
         })
         
     })
@@ -37,27 +34,25 @@ module.exports = () => {
         if (!interaction.isCommand()) return
         if (interaction.commandName != "add") return
         const user = interaction.options.getUser("user")
-        const member = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
 
-        if (!member.permissions.has("MANAGE_CHANNELS") && !member.permissions.has("ADMINISTRATOR")){
-            return interaction.reply({content:"You have no permissions to add someone to the channel!\nYou need the `ADMINISTRATOR` or `MANAGE_CHANNELS` permission"})
-        }
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
 
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                interaction.reply({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
 
             interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            interaction.reply({content:"Added "+user.tag+" to the ticket"})
-            if (config.logs){console.log("[system] added user to ticket (name:"+user.username+",ticket:"+interaction.channel.name+")")}
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
 
             var loguser = user
-            if (config.logs){console.log("[command] "+config.prefix+"add "+loguser.username+" (user:"+interaction.user.username+")")}
+            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
         })
 
        

commands/close.js

@@ -2,6 +2,8 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     client.on("messageCreate",msg => {
@@ -11,10 +13,7 @@ module.exports = () => {
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                msg.channel.send({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
             
             const closebutton = new discord.MessageActionRow()
             .addComponents([
@@ -25,9 +24,9 @@ module.exports = () => {
                     .setEmoji("🔒")
             ])
 
-            msg.channel.send({content:"**Click on the button below to close this ticket!**",components:[closebutton]})
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
 
-            console.log("[system] closed a ticket via command")
+            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
             
         })
         
@@ -41,10 +40,7 @@ module.exports = () => {
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                interaction.reply({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
             
             const closebutton = new discord.MessageActionRow()
             .addComponents([
@@ -55,9 +51,9 @@ module.exports = () => {
                     .setEmoji("🔒")
             ])
 
-            interaction.reply({content:"**Click on the button below to close this ticket!**",components:[closebutton]})
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
 
-            console.log("[system] closed a ticket via command")
+            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             
         })
     })

commands/delete.js

@@ -2,19 +2,21 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
+        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                msg.channel.send({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
             
             const closebutton = new discord.MessageActionRow()
             .addComponents([
@@ -25,9 +27,9 @@ module.exports = () => {
                     .setEmoji("❌")
             ])
 
-            msg.channel.send({content:"**Click on the button below to delete this ticket!**",components:[closebutton]})
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
 
-            console.log("[system] deleted a ticket via command")
+            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
             
         })
         
@@ -38,13 +40,16 @@ module.exports = () => {
         if (!interaction.isCommand()) return
         if (interaction.commandName != "delete") return
 
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                interaction.reply({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
             
             const closebutton = new discord.MessageActionRow()
             .addComponents([
@@ -55,9 +60,9 @@ module.exports = () => {
                     .setEmoji("❌")
             ])
 
-            interaction.reply({content:"**Click on the button below to delete this ticket!**",components:[closebutton]})
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
 
-            console.log("[system] deleted a ticket via command")
+            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             
         })
     })

commands/help.js

@@ -2,27 +2,29 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     const helpEmbed = new discord.MessageEmbed()
         .setColor(config.main_color)
-        .setTitle("Help Menu:")
+        .setTitle(l.helpMenu.title)
 
     const prefix = config.prefix
-    const header = config.system.ticket_channel ? "**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n" : "**Run the command `/new` or `/ticket` to create a ticket!**\n\n"
-    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _Spawn an embed with buttons. (admin only)_\n\n`"+prefix+"rename <name>` ➜ _Rename a ticket. (no spaces)_\n`"+prefix+"close` ➜ _Close a ticket._\n`"+prefix+"delete` ➜ _Delete a ticket._\n\n`"+prefix+"add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"remove <user>` ➜ _Remove a user from the ticket._`")
+    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
 
-    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code"})
+    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 
 
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix)) return
         var args = msg.content.split(config.prefix)
 
-        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove")  && !args[1].startsWith("rename")){
+        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
 
             msg.channel.send({embeds:[helpEmbed]})
-            if (config.logs){console.log("[command] "+config.prefix+"ticket help (user:"+msg.author.username+")")}
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
         }
     })
 
@@ -31,5 +33,6 @@ module.exports = () => {
         if (interaction.commandName != "help") return
 
         interaction.reply({embeds:[helpEmbed]})
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
     })
 }

commands/remove.js

@@ -2,33 +2,31 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"remove")) return
         var user = msg.mentions.users.first()
-        if (!user){
-            return msg.channel.send({content:"**There is no user to remove:**\nuse: `"+config.prefix+"remove <user>`"})
-        }
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR")){
-            return msg.channel.send({content:"You have no permissions to remove someone from the channel!\nYou need the `ADMINISTRATOR` or `MANAGE_CHANNELS` permission"})
+        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                msg.channel.send({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
 
             msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({content:"Deleted "+user.tag+" from the ticket"})
-            if (config.logs){console.log("[system] deleted user from ticket (name:"+user.username+",ticket:"+msg.channel.name+")")}
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
 
             var loguser = msg.mentions.users.first()
-            if (config.logs){console.log("[command] "+config.prefix+"remove "+loguser.username+" (user:"+msg.author.username+")")}
+            
+            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
+            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
         })
         
     })
@@ -37,27 +35,27 @@ module.exports = () => {
         if (!interaction.isCommand()) return
         if (interaction.commandName != "remove") return
         const user = interaction.options.getUser("user")
-        const member = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
 
-        if (!member.permissions.has("MANAGE_CHANNELS") && !member.permissions.has("ADMINISTRATOR")){
-            return interaction.reply({content:"You have no permissions to remove someone from the channel!\nYou need the `ADMINISTRATOR` or `MANAGE_CHANNELS` permission"})
-        }
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
+            }
+        
 
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                interaction.reply({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
 
             interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({content:"Deleted "+user.tag+" from the ticket"})
-            if (config.logs){console.log("[system] removed user from ticket (name:"+user.username+",ticket:"+interaction.channel.name+")")}
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
 
             var loguser = user
-            if (config.logs){console.log("[command] "+config.prefix+"remove "+loguser.username+" (user:"+interaction.user.username+")")}
+            
+            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
         })
 
        

commands/rename.js

@@ -2,6 +2,8 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     client.on("messageCreate",msg => {
@@ -10,17 +12,16 @@ module.exports = () => {
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                msg.channel.send({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
 
-
-            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR")){
-                return msg.channel.send({content:"You have no permissions to change the channel name!\nYou need the `ADMINISTRATOR` or `MANAGE_CHANNELS` permission"})
+            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
             }
             
             var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+
+            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+
             var name = msg.channel.name
             var prefix = ""
             const tickets = config.options
@@ -33,9 +34,10 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             msg.channel.setName(prefix+newname)
-            msg.channel.send({content:"**The name is changed!**\nWarning: you can only change the channel name 2 times per minute! (this is due discord rate limits)"})
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
 
-            console.log("[system] renamed a ticket via command")
+            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
+            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
             
         })
         
@@ -49,14 +51,12 @@ module.exports = () => {
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                interaction.reply({content:"You are not in a ticket!"})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
             
-            const member = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (!member.permissions.has("MANAGE_CHANNELS") && !member.permissions.has("ADMINISTRATOR")){
-                return interaction.reply({content:"You have no permissions to change the channel name!\nYou need the `ADMINISTRATOR` or `MANAGE_CHANNELS` permission"})
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+                return
             }
             
             var newname = interaction.options.getString("name")
@@ -72,9 +72,10 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             interaction.channel.setName(prefix+newname)
-            interaction.reply({content:"**The name is changed!**\nWarning: you can only change the channel name 2 times per minute! (this is due discord rate limits)"})
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
 
-            console.log("[system] renamed a ticket via command")
+            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
+            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
             
         })
     })

commands/reopen.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+module.exports = () => {
+    var reopenCommandBar = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+                .setCustomId("reopenTicket1")
+                .setDisabled(false)
+                .setStyle("SECONDARY")
+                .setEmoji("🔓")
+        )
+    
+    client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"reopen")) return
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+
+            
+            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+        })
+        
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isCommand()) return
+        if (interaction.commandName != "reopen") return
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+
+            interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+
+            
+            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+        })
+
+       
+    })
+}

commands/ticket.js

@@ -2,10 +2,8 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
-
-/** =============================
- ** NOT READY YET
- ** =============================*/
+const log = bot.errorLog.log
+const l = bot.language
 
 module.exports = () => {
     /**@type {String[]} */
@@ -16,24 +14,23 @@ module.exports = () => {
 
 
     client.on("messageCreate", msg => {
-        if (msg.content.startsWith(config.prefix+"msg")){
-            if (config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-                msg.channel.send({content:"You have no permission to run this command!"})
-                return
+        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
+            
+            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
+                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
             }
 
             const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
 
-            if (!id) return msg.channel.send({content:"**There is no id!**\nUse: `"+config.prefix+"msg <id>`"})
-            if (!msgIds.includes(id)) return msg.channel.send({content:"**Invalid id!**\nChoose from this list:\n_"+msgIds.join("_\n_")+"_"})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
 
             const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
             
             msg.channel.send({embeds:[embed],components:componentRows})
             
-            if (config.logs){console.log("[command] "+config.prefix+"ticket msg (user:"+msg.author.username+")")}
-            if (config.logs){console.log("[system] created ticket message")}
+            log("command","someone used the 'msg' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
         }
     })
 
@@ -41,22 +38,22 @@ module.exports = () => {
         if (!interaction.isCommand()) return
         if (interaction.commandName != "message") return
 
-            if (config.main_adminroles.some((item)=>{return interaction.guild.members.cache.find((m) => m.id == interaction.member.id).roles.cache.has(item)}) == false){
-                interaction.reply({content:"You have no permission to run this command!"})
-                return
-            }
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+            interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
+            return
+        }
 
             const id = interaction.options.getString("id")
 
-            if (!msgIds.includes(id)) return interaction.reply({content:"**Invalid id!**\nChoose from this list:\n_"+msgIds.join("_\n_")+"_"})
+            if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
             const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
             
-            interaction.reply({content:"The embed is in the message below!"})
+            interaction.reply({content:l.commands.ticketWarning})
             interaction.channel.send({embeds:[embed],components:componentRows})
             
-            if (config.logs){console.log("[command] "+config.prefix+"ticket msg (user:"+interaction.member.user.username+")")}
-            if (config.logs){console.log("[system] created ticket message")}
+            log("command","someone used the 'msg' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
         
     })
 }

config.json

@@ -1,12 +1,11 @@
 {
     "bot_name":"Wumpus",
-    "main_color":"#fffff",
+    "main_color":"#ffffff",
     "server_id":"server id (for slash cmds)",
     "auth_token":"auth token",
     "main_adminroles":["discord role id"],
     "prefix":"!ticket ",
-    "logs":true,
-    "languagefile":"english.json (currently not working)",
+    "languagefile":"english",
 
     "credits":true,
     "status":{
@@ -22,6 +21,7 @@
 
         "has@everyoneaccess":false,
         "member_role":"member role (doesn't have access to tickets)",
+        "closeMode":"adminonly|normal",
 
         "enable_transcript":false,
         "enable_DM_transcript":false,
@@ -42,7 +42,8 @@
             "channelprefix":"question-",
             "category":"category id",
             "message":"You created a ticket!",
-            "enableDMMessage":true
+            "enableDMMessage":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*"
             
         },
         {
@@ -78,10 +79,10 @@
             "name":"Choose Your Ticket",
             "description":"You can click one of the buttons below!\nYou can also customize all the embeds now!",
             "enableFooter":true,
-            "footer":"Open Ticket v2.0.0 beta - sneakpeak",
+            "footer":"Open Ticket v2.1.2 - I'm a footer!",
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
-            "color":"#0075e9",
+            "color":"#ffffff",
             "options":["general","apply"],
             "enableTicketExplaination":true,
             "enableMaxTicketsWarning":true

core/checker.js

@@ -47,9 +47,18 @@ exports.checker = async () => {
     }
 
     /**@param {String} value @param {String} path */
-    const checkColor = (value,path) => {
-        if (!/^#[a-f0-9]{6}$/.test(value)){
-            createError("'"+path+"' | invalid color!")
+    const checkHexColor = (value,path) => {
+        if (!/^#[a-fA-F0-9]{3,6}$/.test(value)){
+            if (value.length < 4) return createError("'"+path+"' | hex color too short! (example: #123abc)")
+            if (value.length > 7) return createError("'"+path+"' | hex color too long! (example: #123abc)")
+            createError("'"+path+"' | invalid color! (example: #123abc)")
+        }
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkEmbedColor = (value,path) => {
+        if (!['DEFAULT','WHITE','AQUA','GREEN','BLUE','YELLOW','PURPLE','LUMINOUS_VIVID_PINK','FUCHSIA','GOLD','ORANGE','RED','GREY','DARKER_GREY','NAVY','DARK_AQUA','DARK_GREEN','DARK_BLUE','DARK_PURPLE','DARK_VIVID_PINK','DARK_GOLD','DARK_ORANGE','DARK_RED','DARK_GREY','LIGHT_GREY','DARK_NAVY','BLURPLE','GREYPLE','DARK_BUT_NOT_BLACK','NOT_QUITE_BLACK','RANDOM'].includes(value)){
+            return createError("'"+path+"' | invalid color, must be a hex code or default color (more info in the wiki)")
         }
     }
 
@@ -123,13 +132,15 @@ exports.checker = async () => {
             createError("'"+path+"/id' | option id can't contain space characters!")
         }
         if (option.id.length > 20){
-            createError("'"+path+"/id' | option id max lenght is 20")
+            createError("'"+path+"/id' | option id max lenght is 20!")
         }
         
         //name
         checkType(option.name,"string",path+"/name")
         if (option.name.length > 100){
             createWarn("'"+path+"/name' | if your name is too long it maybe doesn't look so good!")
+        }else if (option.name.length < 1){
+            createError("'"+path+"/name' | there is no name!")
         }
 
         //description
@@ -177,13 +188,19 @@ exports.checker = async () => {
 
             //category
             checkType(option.category,"string",path+"/category")
-            checkDiscord("categoryid",option.category,path+"/category")
+            if (option.category.length > 0){
+                checkDiscord("categoryid",option.category,path+"/category")
+            }
 
             //message
             checkType(option.message,"string",path+"/message")
 
             //enableDMmessage
             checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+
+            //ticketmessage
+            checkType(option.ticketmessage,"string",path+"/ticketmessage")
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")
@@ -218,8 +235,17 @@ exports.checker = async () => {
         }
     }
 
-    //checker
-    var configArray = ["bot_name","main_color","server_id","auth_token","main_adminroles","prefix","logs","languagefile","credits","status","system","options","messages"]
+    const checkMessage = (input,path) => {
+
+    }
+
+    //--------------------------|
+    //--------------------------|
+    //checker => START HERE     |
+    //--------------------------|
+    //--------------------------|
+
+    var configArray = ["bot_name","main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
@@ -229,13 +255,21 @@ exports.checker = async () => {
 
 
     checkType(config.bot_name,"string","bot_name")
-    checkColor(config.main_color,"main_color")
+    if (config.main_color.startsWith("#")){
+        checkHexColor(config.main_color,"main_color")
+    }else{
+        checkEmbedColor(config.main_color,"main_color")
+    }
     checkDiscord("serverid",config.server_id,"server_id")
     checkToken(config.auth_token)
     checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
-    checkType(config.logs,"boolean","logs")
-    //languagefile (comming soon)
+    //languagefile
+    checkType(config.languagefile,"string","languagefile")
+    const lf = config.languagefile
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german")){
+        createError("'languagefile' | invalid language, more info in the wiki")
+    }
 
 
     checkType(config.credits,"boolean","credits")
@@ -263,6 +297,11 @@ exports.checker = async () => {
         if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
             checkDiscord("roleid",config.system.member_role,"system/member_role")
         }
+        checkType(config.system.closeMode,"string","system/closeMode")
+        if (!["normal","adminonly"].includes(config.system.closeMode)){
+            createError("'system/closeMode' | the close mode must be adminonly or normal")
+        }
+
         checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
         checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
         if (config.system.enable_transcript){

core/closebuttons.js

@@ -2,6 +2,7 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const l = bot.language
 
 
 module.exports = () => {
@@ -58,7 +59,7 @@ module.exports = () => {
             .setCustomId("closeTicket")
             .setDisabled(false)
             .setStyle("SECONDARY")
-            .setLabel("Close Ticket")
+            .setLabel(l.buttons.close)
             .setEmoji("🔒")
         )
         .addComponents(
@@ -66,7 +67,7 @@ module.exports = () => {
             .setCustomId("deleteTicket")
             .setDisabled(false)
             .setStyle("DANGER")
-            .setLabel("Delete Ticket")
+            .setLabel(l.buttons.delete)
             .setEmoji("✖️")
         )
     var closeRowClosed = new discord.MessageActionRow()
@@ -75,7 +76,7 @@ module.exports = () => {
             .setCustomId("deleteTicket1")
             .setDisabled(false)
             .setStyle("DANGER")
-            .setLabel("Delete Ticket")
+            .setLabel(l.buttons.delete)
             .setEmoji("✖️")
         )
         .addComponents(
@@ -83,9 +84,35 @@ module.exports = () => {
             .setCustomId("sendTranscript")
             .setDisabled(false)
             .setStyle("SECONDARY")
-            .setLabel("Send Transcript File")
+            .setLabel(l.buttons.sendTranscript)
             .setEmoji("📄")
         )
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("reopenTicket")
+            .setDisabled(false)
+            .setStyle("SUCCESS")
+            .setLabel(l.buttons.reopen)
+            .setEmoji("✔")
+        )
+    
+    var closeRowDisabled = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("closeTicket")
+            .setDisabled(true)
+            .setStyle("SECONDARY")
+            .setLabel(l.buttons.close)
+            .setEmoji("🔒")
+        )
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("deleteTicket")
+            .setDisabled(true)
+            .setStyle("DANGER")
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
 
 
     //NORMAL CLOSE
@@ -109,7 +136,16 @@ module.exports = () => {
         if (interaction.customId != "closeTicketTrue") return
         
         interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        }
+        
+        interaction.message.edit({components:[closeRowDisabled]})
 
         /**
          * @type {String}
@@ -131,6 +167,15 @@ module.exports = () => {
         if (interaction.customId != "closeTicketTrue1") return
         
         interaction.deferUpdate()
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        }
+
         const closedButtonDisabled = new discord.MessageActionRow()
             .addComponents([
                 new discord.MessageButton()
@@ -141,6 +186,10 @@ module.exports = () => {
             ])
         interaction.message.edit({components:[closedButtonDisabled]})
 
+        interaction.channel.messages.fetchPinned().then((messages) => {
+            messages.first().edit({components:[closeRowDisabled]})
+        })
+
         /**
          * @type {String}
          */
@@ -179,6 +228,12 @@ module.exports = () => {
         
         interaction.deferUpdate()
 
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            return
+        }
+
         /**
          * @type {String}
          */
@@ -219,6 +274,12 @@ module.exports = () => {
         
         interaction.deferUpdate()
 
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            return
+        }
+
         /**
          * @type {String}
          */

core/dynamicdatabase/cleardata.js

@@ -23,14 +23,14 @@ ask()
 
 const runClear = async () => {
     const chalk = await (await import("chalk")).default
-    console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
+    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
     const dataPaths = ["./storage/dynamicDB"]
 
     var index = 0
 
     dataPaths.forEach((path) => {
         try {
-        fs.rmdirSync(path,{recursive:true,force:true})
+        fs.rmSync(path,{recursive:true,force:true})
         }catch{
             //console.log(path,"doesn't exist")
         }

core/dynamicdatabase/storage.js

@@ -17,16 +17,16 @@ module.exports = db
  ** NOT READY YET
  ** must be dynamic
  ** =============================*/
-const LocalStorage = require("node-localstorage")
-
-const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-exports.ticketStorage = ticketStorage
-
-const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-exports.userTicketStorage = userTicketStorage
-
-const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-exports.transcriptStorage = transcriptStorage
+//const LocalStorage = require("node-localstorage")
+//
+//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
+//exports.ticketStorage = ticketStorage
+//
+//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
+//exports.userTicketStorage = userTicketStorage
+//
+//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
+//exports.transcriptStorage = transcriptStorage
 
 //const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
 //exports.ticketNumberStorage = ticketNumberStorage

core/errorLogSystem.js

@@ -0,0 +1,117 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+const embed = discord.MessageEmbed
+
+exports.noPermsMessage = new embed()
+    .setColor("RED")
+    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setDescription(l.errors.noPermsDescription)
+
+/**@param {String} message */
+exports.invalidArgsMessage = (message) => {
+    var x =  new embed()
+        .setColor("RED")
+        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message */
+exports.serverError = (message) => {
+    var x = new embed()
+        .setColor("ORANGE")
+        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String[]} list */
+exports.invalidIdChooseFromList = (list) => {
+    var x = new embed()
+        .setColor("RED")
+        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+    return x
+}
+
+exports.notInATicket = new embed()
+    .setColor("RED")
+    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setDescription(l.errors.notInTicketDescription)
+
+
+/**@param {String} message @param {String} title */
+exports.success = (title,message) => {
+    var x = new embed()
+        .setColor(config.main_color)
+        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message @param {String} title */
+exports.warning = (title,message) => {
+    var x = new embed()
+        .setColor("ORANGE")
+        .setTitle(":warning: "+title+" :warning:")
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message the message @param {String} title the title @param {String} emoji an discord emoji @param {discord.ColorResolvable} color the embed color*/
+exports.custom = (title,message,emoji,color) => {
+    var x = new embed()
+        .setColor(color)
+        .setTitle(emoji+" "+title+" "+emoji)
+        .setDescription(message)
+
+    return x
+}
+
+const normalLog = (debugString) => {
+    const fs = require("fs")
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+}
+
+/**
+ * 
+ * @param {"system"|"command"|"info"} type 
+ * @param {String} message 
+ * @param {[{key:String,value:String}]} params
+ */
+exports.log = async (type,message,params) => {
+    const chalk = await loadChalk()
+    var paramstring = ""
+    if (params){
+        if (params.length > 0){
+            params.forEach((p) => {
+                paramstring = paramstring+p.key+": "+p.value+" "
+            })
+        }
+    }
+    const parameters = params ? "("+paramstring+")" : " "
+    
+    if (type == "command"){
+        console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
+    }else if (type == "info"){
+        console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
+    }else if (type == "system"){
+        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }
+
+    const cd = new Date()
+    const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+type+"] "+message+" "+parameters)
+}

core/getoptions.js

@@ -3,7 +3,7 @@ const config = bot.config
 
 /**
  * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"} value 
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
  */
 exports.getTicketValue = (index,value) => {
     if (value == "id"){
@@ -29,7 +29,7 @@ exports.getRoleValue = (index,value) => {
 }
 
 /**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"} value 
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
  */
  exports.getTicketValues = (value) => {
     var result = []
@@ -55,7 +55,7 @@ exports.getRoleValue = (index,value) => {
 }
 
 /**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage"} value 
+ * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage""} value 
  */
 exports.getRoleValues = (value) => {
     var result = []
@@ -79,6 +79,7 @@ class TicketOptions {
         this.category = ""
         this.message = ""
         this.enableDMMessage = true
+        this.ticketmessage = ""
     }
 }
 /**
@@ -110,5 +111,6 @@ exports.exportedOptionClass = class {
         this.category = ""
         this.message = ""
         this.enableDMMessage = true
+        this.ticketmessage = ""
     }
 }

core/languageManager.js

@@ -0,0 +1,37 @@
+const index = require("../index")
+
+if (index.developerMode){
+    var config = require("../devConfig.json")
+}else{var config = require("../config.json")}
+
+
+var localLanguage = require("../language/english.json")
+if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
+else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
+else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
+else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
+else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
+else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
+
+const errorLog = async () => {
+    const chalk = await (await import("chalk")).default
+
+    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+}
+
+const successLog = async (language) => {
+    const chalk = await (await import("chalk")).default
+
+    console.log(chalk.green("loaded language "+language+"..."))
+}
+
+if (!localLanguage){
+    const runError = async () => {
+        await errorLog()
+        process.exit(1)
+    }
+    runError()
+}else{
+    exports.language = localLanguage
+    successLog(config.languagefile)
+}

core/reactionRoles.js

@@ -2,7 +2,8 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
-
+const log = bot.errorLog.log
+const l = bot.language
 const storage = bot.storage
 
 module.exports = async () => {
@@ -14,12 +15,13 @@ module.exports = async () => {
 
         interaction.deferUpdate()
 
-        const optionid = interaction.customId.split("newR")[1]
-        if (!optionid){
-            interaction.reply({content:"This button doesn't exist anymore"})
-            return
+        if (interaction.customId.startsWith("newR")){
+            const optionid = interaction.customId.split("newR")[1]
+            if (!optionid){
+                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+                return
+            }
         }
-
         try {
 
         const option = require("./utils/getButton").getOption(optionid)
@@ -30,27 +32,31 @@ module.exports = async () => {
         if (mode == "add"){
             option.roles.forEach((role) => {
                 interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                console.log("[system] added role",role,"to",user.user.tag)
+
+                log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
             })
         }else if (mode == "remove"){
             option.roles.forEach((role) => {
                 interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
-                console.log("[system] removed role",role,"from",user.user.tag)
+                
+                log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
             })
         }else if (mode == "add&remove"){
             option.roles.forEach((role) => {
                 if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
                     interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
-                    console.log("[system] removed role",role,"from",user.user.tag)
+                    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
                 }else {
                     interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                    console.log("[system] added role",role,"to",user.user.tag)
+                    
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
                 }
             })
         }
             
         }catch{
-            interaction.reply({ephemeral:true,content:"Something went wrong! Contact the owner of this bot for more information"})
+            interaction.replyinteraction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
         }
     })
 }

core/slashSystem/slashEnable.js

@@ -13,7 +13,9 @@ module.exports = async () => {
     var choices = []
     ids.forEach((id) => {
         const option = getoptions.getOptionsById(id)
-        choices.push({name:option.name,value:option.id})
+        if (option.type == "ticket"){
+            choices.push({name:option.name,value:option.id})
+        }
     })
 
     /**@type {[{name:String,value:String}]} */
@@ -24,11 +26,11 @@ module.exports = async () => {
 
     var readystats = 0
 
-    process.stdout.write("[status] there are "+chalk.blue("0 out of 9")+" commands ready! (this can take up to 40 seconds)")
+    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
         process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 9){
+        if (readystats >= 10){
             console.log(chalk.green("\nready!"))
             console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
             process.exit(1)
@@ -179,4 +181,14 @@ module.exports = async () => {
         readystats++
     })
 
+    //reopen
+    client.application.commands.create({
+        name:"reopen",
+        description:"Reopen this ticket.",
+        defaultPermission:true,
+        type:"CHAT_INPUT"
+    },sid).then(() => {
+        readystats++
+    })
+
 }

core/ticketCloser.js

@@ -2,7 +2,8 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
-
+const log = bot.errorLog.log
+const l = bot.language
 const storage = bot.storage
 
 /**
@@ -14,6 +15,7 @@ const storage = bot.storage
 exports.closeTicket = async (interaction,prefix,mode) => {
     const chalk = await (await import("chalk")).default
     const channelmessages = await interaction.channel.messages.fetch()
+    const channel = interaction.channel
 
     channelmessages.sweep((msgSweep) => {
         return msgSweep.author.id == client.user.id
@@ -41,11 +43,46 @@ exports.closeTicket = async (interaction,prefix,mode) => {
     var enableTranscript = true
 
     if (mode == "delete"){
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        
         interaction.channel.delete()
-        if (config.logs){console.log("[system] deleted a ticket (name:"+interaction.channel.name+",user:"+interaction.user.username+")")}
+        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            if (!firstmsg.embeds[0].author) return false
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
     }else if (mode == "close"){
+
+        if (config.system.closeMode == "adminonly"){
+            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        }
+
         var permissionArray = []
         if (!isDatabaseError) permissionArray.push({
             id:getusernameStep1.id,
@@ -69,7 +106,7 @@ exports.closeTicket = async (interaction,prefix,mode) => {
                 .setCustomId("deleteTicket1")
                 .setDisabled(false)
                 .setStyle("DANGER")
-                .setLabel("Delete Ticket")
+                .setLabel(l.buttons.delete)
                 .setEmoji("✖️")
             )
             .addComponents(
@@ -77,36 +114,92 @@ exports.closeTicket = async (interaction,prefix,mode) => {
                 .setCustomId("sendTranscript")
                 .setDisabled(false)
                 .setStyle("SECONDARY")
-                .setLabel("Send Transcript File")
+                .setLabel(l.buttons.sendTranscript)
                 .setEmoji("📄")
             )
+            .addComponents(
+                new discord.MessageButton()
+                .setCustomId("reopenTicket")
+                .setDisabled(false)
+                .setStyle("SUCCESS")
+                .setLabel(l.buttons.reopen)
+                .setEmoji("✔")
+            )
+            
         const embed = new discord.MessageEmbed()
             .setColor(config.main_color)
-            .setTitle("Closed this ticket!")
-            .setDescription("Only admins can now talk in this ticket!\n\n*Click on the button below to delete this ticket*")
+            .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+            .setDescription(l.messages.closedDescription)
         interaction.channel.send({embeds:[embed],components:[closeButtonRow]})
+
+        log("system","closed a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+
     }else if (mode == "deletenotranscript"){
+
+        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
+                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                return
+            }
+        
         enableTranscript = false
         interaction.channel.delete()
-        if (config.logs){console.log("[system] deleted a ticket (name:"+interaction.channel.name+",user:"+interaction.user.username+")")}
+        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
     }
 
     if (enableTranscript == true && mode != "deletenotranscript"){
 
         if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages)
+            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
 
-            if (fileattachment == false){console.log("[transcript] internal error: no transcript is created!");return}
+            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
         }
                     
         if (config.system.enable_transcript){
             const transcriptEmbed = new discord.MessageEmbed()
                 .setColor(config.main_color)
-                .setTitle("A new transcript is here!")
+                .setTitle(l.messages.newTranscriptTitle)
                 .setAuthor({name:interaction.user.username,iconURL:interaction.user.displayAvatarURL({format:"png"})})
-                .setDescription("You can find the transcript in the text file above!")
+                .setDescription(l.messages.newTranscriptDescription)
                 .setFooter({text:"ticket: "+ticketuserarray})
             
             interaction.guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
@@ -118,8 +211,8 @@ exports.closeTicket = async (interaction,prefix,mode) => {
         if (config.system.enable_DM_transcript){
             const transcriptEmbed = new discord.MessageEmbed()
                 .setColor(config.main_color)
-                .setTitle("Here is a transcript of your ticket!")
-                .setDescription("You can find the transcript in the text file above!")
+                .setTitle(l.messages.newTranscriptTitle)
+                .setDescription(l.messages.newTranscriptDescription)
                 .setFooter({text:"ticket: "+ticketuserarray})
             
                 if (!isDatabaseError) getusernameStep1.send({
@@ -143,14 +236,14 @@ exports.runThis = () => {
             return msgSweep.author.id == client.user.id
         })
 
-        var fileattachment = await require("./transcript").createTranscript(channelmessages)
+        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
 
         if (fileattachment == false){
-            console.log("[transcript] internal error: no transcript is created!")
-            interaction.channel.send({content:"**Something went wrong while making the transcript!**\nPlease try again another time!"})
+            log("system","internal error: transcript is not created!")
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
             return
         }
 
-        interaction.channel.send({content:"**Here is the transcript:**",files:[fileattachment]})
+        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
     })
 }

core/ticketMessageEmbed.js

@@ -3,6 +3,7 @@ const bot = require('../index')
 const client = bot.client
 const config = bot.config
 const getButton = require("./utils/getButton")
+const l = bot.language
 
 /**
  * 
@@ -39,7 +40,7 @@ exports.createEmbed = (id) => {
 
     var description = data.description
     if (data.enableTicketExplaination){
-        description = description+"\n\n__choose a category:__\n"
+        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
 
         var ticketExplainations = []
         buttonData.forEach((button) => {
@@ -51,7 +52,7 @@ exports.createEmbed = (id) => {
     }
 
     if (data.enableMaxTicketsWarning){
-        description = description+"\n\n**Warning:** _You can only create "+config.system.max_allowed_tickets+" ticket(s) at a time!_"
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
     }
 
     embed.setDescription(description)

core/ticketOpener.js

@@ -2,6 +2,8 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
 
 const getconfigoptions = require("./getoptions")
 const storage = bot.storage
@@ -13,7 +15,7 @@ module.exports = () => {
             .setCustomId("closeTicket")
             .setDisabled(false)
             .setStyle("SECONDARY")
-            .setLabel("Close Ticket")
+            .setLabel(l.buttons.close)
             .setEmoji("🔒")
         )
         .addComponents(
@@ -21,7 +23,7 @@ module.exports = () => {
             .setCustomId("deleteTicket")
             .setDisabled(false)
             .setStyle("DANGER")
-            .setLabel("Delete Ticket")
+            .setLabel(l.buttons.delete)
             .setEmoji("✖️")
         )
     
@@ -33,25 +35,35 @@ module.exports = () => {
             var customId = interaction.customId
         }else return
 
+        if (interaction.customId.startsWith("newT")){
+            const optionid = interaction.customId.split("newT")[1]
+            if (!optionid){
+                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                return
+            }
+        }
+        
         if (getconfigoptions.getTicketValues("id").includes(customId)){
 
+            //ticketoptions from config
+            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
+
+            if (currentTicketOptions == false || currentTicketOptions.type != "ticket") return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+
             if (interaction.isButton()){
                 interaction.deferUpdate()
             }else if (interaction.isCommand()){
-                interaction.reply({content:"Your ticket is created!"})
+                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
             }
 
-            //ticketoptions from config
-            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
-
             if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
 
                 try{
                     if (config.system.enable_DM_Messages){
-                        interaction.member.send({content:currentTicketOptions.message})
+                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
                     }
                 }
-                catch{console.log("[system] can't send DM to member, member doesn't allow dm's")}
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
                 
                 
 
@@ -132,34 +144,36 @@ module.exports = () => {
                 interaction.guild.channels.create(ticketName,{
                     type:"GUILD_TEXT",
                     parent:newTicketCategory,
-                    reason:"A new ticket was created",
+                    reason:"A new ticket is created",
                     permissionOverwrites:permissionsArray
                     
                 }).then((ticketChannel) => {
                     storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
                     
                     var ticketEmbed = new discord.MessageEmbed()
+                        .setAuthor({name:interaction.user.id})
                         .setColor(config.main_color)
-                        .setTitle("You created a ticket!")
-                        .setDescription("The staff will help you soon!\n\n*Click on the button below to close the ticket!*")
+                        .setTitle(currentTicketOptions.name)
+                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
                 
                     ticketChannel.send({
-                        content:"<@"+interaction.member.id+"> @everyone",
+                        content:"<@"+interaction.member.id+"> @here",
                         embeds:[ticketEmbed],
                         components:[closeButton]
                     
                     }).then(firstmsg => {
                         firstmsg.pin()
                     })
-                    if (config.logs){console.log("[system] created a new ticket (name:"+logsname+",user:"+interaction.user.username+")")}
+                    
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
                 })
             }else{
                 try {
                     if (config.system.enable_DM_Messages){
-                        interaction.member.send("you already have the maximum number of tickets allowed!")
+                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                     }
                 }
-                catch{console.log("[system] can't send DM to member, member doesn't allow dm's")}
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
                 
                 
             }

core/ticketReopener.js

@@ -0,0 +1,245 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    var closeRowNormal = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("closeTicket")
+            .setDisabled(false)
+            .setStyle("SECONDARY")
+            .setLabel(l.buttons.close)
+            .setEmoji("🔒")
+        )
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("deleteTicket")
+            .setDisabled(false)
+            .setStyle("DANGER")
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+    
+    var closeRowClosed = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("deleteTicket1")
+            .setDisabled(false)
+            .setStyle("DANGER")
+            .setLabel(l.buttons.delete)
+            .setEmoji("✖️")
+        )
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("sendTranscript")
+            .setDisabled(false)
+            .setStyle("SECONDARY")
+            .setLabel(l.buttons.sendTranscript)
+            .setEmoji("📄")
+        )
+        .addComponents(
+            new discord.MessageButton()
+            .setCustomId("reopenTicket")
+            .setDisabled(false)
+            .setStyle("SUCCESS")
+            .setLabel(l.buttons.reopen)
+            .setEmoji("✔")
+        )
+    
+    var reopenBar = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+                .setCustomId("reopenTicketTrue")
+                .setDisabled(false)
+                .setStyle("SECONDARY")
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.MessageButton()
+                .setCustomId("reopenTicketFalse")
+                .setDisabled(false)
+                .setStyle("SECONDARY")
+                .setEmoji("❌")
+        )
+    
+    var reopenBar1 = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+                .setCustomId("reopenTicketTrue1")
+                .setDisabled(false)
+                .setStyle("SECONDARY")
+                .setEmoji("✅")
+        )
+        .addComponents(
+            new discord.MessageButton()
+                .setCustomId("reopenTicketFalse1")
+                .setDisabled(false)
+                .setStyle("SECONDARY")
+                .setEmoji("❌")
+        )
+
+    var reopenCommandBar = new discord.MessageActionRow()
+        .addComponents(
+            new discord.MessageButton()
+                .setCustomId("reopenTicket1")
+                .setDisabled(false)
+                .setStyle("SECONDARY")
+                .setEmoji("🔓")
+        )
+
+    //NORMAL WAY
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[reopenBar]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketFalse") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[closeRowClosed]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketTrue") return
+
+        interaction.deferUpdate()
+        
+        const embed = new discord.MessageEmbed()
+            .setColor(config.main_color)
+            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
+            .setDescription(l.messages.reopenDescription)
+
+        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})
+
+        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
+
+
+        var permissionsArray = []
+
+        //set everyone allowed
+        if (config.system['has@everyoneaccess']){
+            var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+            var everyoneDenyPerms = []
+        }else{
+            var everyoneAllowPerms = []
+            var everyoneDenyPerms = ["VIEW_CHANNEL"]
+        }
+        permissionsArray.push({
+            id:interaction.guild.id,
+            type:"role",
+            allow:everyoneAllowPerms,
+            deny:everyoneDenyPerms
+        })
+
+        interaction.channel.permissionOverwrites.cache.forEach((p) => {
+            if (p.type == "member"){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"member",
+                    allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"],
+                    deny:[]
+                })
+            }
+        })
+
+        interaction.channel.permissionOverwrites.set(permissionsArray)
+    })
+
+
+    //COMMAND WAY
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicket1") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[reopenBar1]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketFalse1") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({components:[reopenCommandBar]})
+
+    })
+
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "reopenTicketTrue1") return
+
+        interaction.deferUpdate()
+        
+        const embed = new discord.MessageEmbed()
+            .setColor(config.main_color)
+            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
+            .setDescription(l.messages.reopenDescription)
+
+        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})
+
+        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
+
+
+        var permissionsArray = []
+
+        //set everyone allowed
+        if (config.system['has@everyoneaccess']){
+            var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+            var everyoneDenyPerms = []
+        }else{
+            var everyoneAllowPerms = []
+            var everyoneDenyPerms = ["VIEW_CHANNEL"]
+        }
+        permissionsArray.push({
+            id:interaction.guild.id,
+            type:"role",
+            allow:everyoneAllowPerms,
+            deny:everyoneDenyPerms
+        })
+
+        interaction.channel.permissionOverwrites.cache.forEach((p) => {
+            if (p.type == "member"){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"member",
+                    allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"],
+                    deny:[]
+                })
+            }
+        })
+
+        interaction.channel.permissionOverwrites.set(permissionsArray)
+
+        //getID & send DM
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.reopenTicketDmTitle,l.messages.reopenTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+    })
+}

core/transcript.js

@@ -2,20 +2,56 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = bot.config
+const l = bot.language
+
+/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
+const getUserInfo = (channel) => {
+    return new Promise((promiseresolve,reject) => {
+        //getID
+        var result = {
+            ticketopener:{
+                discordjsuser:"",
+                id:"/",
+                name:"/"
+            },
+            ticketname:"/"
+        }
+        channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+
+            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+
+            result.ticketopener.id = id
+
+            const ticketopener = client.users.cache.find(u => u.id == id)
+            const name = ticketopener.tag
+
+            const channelname = channel.name
+
+            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
+        })
+    })
+}
 
 /**
  * 
  * @param {discord.Message[]} messagecollection 
+ * @param {discord.Channel} channel 
  * @returns new `discord.messageAttachment`
  */
 
-exports.createTranscript = async (messagecollection) => {
+exports.createTranscript = async (messagecollection,channel) => {
+    const ticketuserdata = await getUserInfo(channel)
     try {
-        const filearray = ["TRANSCRIPT START:"]
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
+        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
 
         messagecollection.reverse()
 
-
         messagecollection.forEach((msg) => {
             const timestamp = new Date(msg.createdTimestamp)
 
@@ -28,9 +64,9 @@ exports.createTranscript = async (messagecollection) => {
         if (filearray.length < 2) filearray.push("transcript is empty")
         const filestring = filearray.join("\n")
         const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.MessageAttachment(filebuff,"transcript.txt")
+        return new discord.MessageAttachment(filebuff,"transcript_"+ticketuserdata.ticketname+".txt")
     }catch(err){
-        console.log(err)
+        console.log("[error] "+err)
         return false
     }
 }

core/utils/getButton.js

@@ -2,6 +2,7 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
 const getoptions = require("../getoptions")
+const l = bot.language
 
 /**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
 const getColor = (color) => {
@@ -87,6 +88,7 @@ exports.rawButtonData = class {
         this.channelprefix = ""
         this.category = ""
         this.message = ""
+        this.ticketmessage = ""
         
     }
 }

core/utils/getTicketMessages.js

@@ -1,5 +1,7 @@
 const bot = require("../../index")
 const config = bot.config
+const l = bot.language
+
 exports.getTicketMessage = (input) => {
     var returned = config.messages.find(a => a.id == input)
     if (returned){

index.js

@@ -1,14 +1,33 @@
+//    __________       __________       ___________     ____       ____
+//   /   ____   \     /  ______  \     /          |     |   \      |  |
+//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
+//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
+//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
+//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
+//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
+//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
+//   |  \____/  |     |  |             |          |     |  |     \    |
+//   \__________/     |__|             \__________|     |__|      \___|
+
+
 const discord = require('discord.js')
 const fs = require('fs')
 const intents = discord.Intents
 const client = new discord.Client({intents:[intents.FLAGS.GUILDS,intents.FLAGS.GUILD_MESSAGES,intents.FLAGS.GUILD_MEMBERS],partials:["CHANNEL"]})
 exports.client = client
 
-client.setMaxListeners(20)
+client.setMaxListeners(30)
 
-//change to FALSE on release
-const isDev = false
-//!!!!!!!!!!!
+if (process.argv[2]){
+    if (process.argv[2].endsWith("d")){
+        var isDev = true
+        console.log("starting in dev mode...")
+    }else{var isDev = false}
+}else{var isDev = false}
+
+exports.developerMode = isDev
+const language = require("./core/languageManager").language
+exports.language = language
 
 if (isDev){
     try {
@@ -19,15 +38,39 @@ if (isDev){
     }
 }else{var config = require('./config.json')}
 exports.config = config
+exports.errorLog = require("./core/errorLogSystem")
+const log = this.errorLog.log
 
 client.on('ready',async () => {
     const chalk = await (await import("chalk")).default
-    if (process.argv[2] != "slash"){
-        console.log(chalk.green("open-ticket ready!"))
-        if (config.logs){console.log(chalk.white("\n\nlogs:\n============"))}
+
+    if (!process.argv[2]){
+        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+
+        console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
             client.user.setActivity(config.status.text,{type:config.status.type})
         }
+
+        log("system","bot logged in!")
+
+        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        return
+    }
+
+    if (!process.argv[2].startsWith("slash")){
+        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+
+        console.log(chalk.blue("\n\nlogs:")+"\n============")
+        if (config.status.enabled){
+            client.user.setActivity(config.status.text,{type:config.status.type})
+        }
+
+        log("system","bot logged in!")
+
+        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
     }else{
         console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
         console.log("logs:\n================")
@@ -46,9 +89,13 @@ client.on('ready',async () => {
     }
 })
 
-require("./core/checker").checker()
+if (!isDev){
+    require("./core/checker").checker()
+}
 
-if (process.argv[2] != "slash"){
+if (process.argv[2] && process.argv[2].startsWith("slash")){
+    //do nothing
+}else{
     var storage = require('./core/dynamicdatabase/storage')
     exports.storage = storage
 
@@ -60,66 +107,38 @@ if (process.argv[2] != "slash"){
     require("./commands/rename")()
     require("./commands/add")()
     require("./commands/remove")()
+    require("./commands/reopen")()
 
     //core
     require('./core/ticketOpener')()
     require("./core/ticketCloser").runThis()
     require("./core/closebuttons")()
     require("./core/reactionRoles")()
-
-    /**
-     * We need:
-     * - checker.js
-     */
+    require("./core/ticketReopener")()
 
 }
 
-
-//=====================================================================
-//=====================================================================
-//ERROR DEBUG MODE: turn not on exept when you know what you are doing!
-var errorDebugMode = false
-//ERROR DEBUG MODE: turn not on exept when you know what you are doing!
-//=====================================================================
-//=====================================================================
-
-
-
-if (!errorDebugMode){
-    process.on("uncaughtException",async (error,origin) => {
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
-    })
+const debugLog = (debugString) => {
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
 }
-if (errorDebugMode) {
-    const debugLog = (debugString) => {
-        const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
-        fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
-    }
-    const errorLog = (errorString,stack) => {
-        const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
-        fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
-    }
-
-    client.on("debug", async (message) => {
-        if (message.startsWith("Provided token:")){
-            debugLog("Provided token: ***********bot token is invisible**************...")
-            return
-        }
-        debugLog(message)
-    });
-
-    const asyncfunction = async () => {
-        const chalk = await (await import("chalk")).default
-        console.log("\n\nopen-ticket debug:\n"+chalk.bgYellow("ENTERING DEBUG MODE:"))
-    }
-    asyncfunction()
-
-    process.on("uncaughtException",async (error,origin) => {
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.red("\nMAIN ERROR: ")+"this error is saved in the debug file!")
-        errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
-    })
+const errorLog = (errorString,stack) => {
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
 }
 
+client.on("debug", async (message) => {
+    if (message.startsWith("Provided token:")){
+        debugLog("Provided token: ***********bot token is invisible**************...")
+        return
+    }
+    debugLog(message)
+});
+
+process.on("uncaughtException",async (error,origin) => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
+    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+})
+
 client.login(config.auth_token)

language/custom.json

@@ -0,0 +1,79 @@
+{
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"User Added!",
+        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"User Removed!",
+        "userRemovedDescription":"{0} is removed from this ticket!",
+
+        "renameTitle":"The name is changed!",
+        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
+
+        "closeTitle":"Close this ticket!",
+        "closeDescription":"You can close this ticket by clicking on the button below!",
+        "deleteTitle":"Delete this ticket!",
+        "deleteDescription":"You can delete this ticket by clicking on the button below!",
+        "reopenTitle":"Re-Open this ticket!",
+        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Help Menu:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "sendTranscript":"Send Transcript File"
+    },
+    "messages":{
+        "reopenTitle":"Re-Opened this ticket!",
+        "reopenDescription":"Feel free to talk again!",
+        "closedTitle":"Closed this ticket!",
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+        "newTranscriptTitle":"A new transcript is here!",
+        "newTranscriptDescription":"You can find the transcript in the text file above!",
+        "hereIsTheTranscript":"Here is the transcript:",
+
+        "chooseCategory":"choose a category:"
+    }
+}

language/dutch.json

@@ -0,0 +1,79 @@
+{
+    "errors":{
+        "missingArgsTitle":"Ongeldige Argumenten!",
+        "missingArgsDescription":"Geen Argument",
+        "noPermsTitle":"Geen permissies!",
+        "noPermsDescription":"Je hebt niet de juiste rollen om deze command uit te voeren!\nJe hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane rollen zitten!",
+        "chooseFromListTitle":"Ongeldig ID",
+        "chooseFromListDescription":"Kies een van deze id's:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Je bent niet in een ticket!",
+        "notInTicketDescription":"Deze command werkt niet buiten tickets!",
+        "ticketDoesntExist":"Dit ticket bestaat niet meer!",
+        "roleDoesntExist":"Deze rol bestaat niet meer!",
+        "anotherOption":"Deze optie is geen ticket maar een ander type!",
+        "maxAmountTitle":"Max aantal bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande ticket bereikt!\nDus je kan er geen nieuwe maken!",
+        "somethingWentWrong":"Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrongTranscript":"Iets ging fout bij het maken van het transcript!**\nProbeer een andere keer opnieuw!"
+    },
+    "commands":{
+        "userAddedTitle":"User Toegevoegd!",
+        "userAddedDescription":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"User Verwijderd!",
+        "userRemovedDescription":"{0} is verwijderd van dit ticket!",
+
+        "renameTitle":"De naam is veranderd!",
+        "renameWarning":"Waarschuwing: je kan de kanaalnaam maar 2 keer per minuut veranderen!\n(dit heeft te maken met discord rate limits)",
+
+        "closeTitle":"Sluit dit ticket!",
+        "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
+        "deleteTitle":"Verwijder dit ticket!",
+        "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
+        "reopenTitle":"Heropen dit ticket!",
+        "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
+
+        "ticketWarning":"De embed is in het bericht hier onder!",
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd aanmaken!_"
+    },
+    "helpMenu":{
+        "title":"Help Menu:",
+        "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
+        "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
+
+        "msgCmd":"Spawn een embed met knoppen. (admins only)",
+        "renameCmd":"Hernoem een ticket. (geen spaties)",
+        "closeCmd":"Sluit een ticket.",
+        "deleteCmd":"Verwijder een ticket.",
+        "addCmd":"Voeg een user toe aan een ticket.",
+        "removeCmd":"Verwijder een user van een ticket.",
+        "reopenCmd":"Heropen een ticket nadat het gesloten wordt."
+    },
+    "buttons":{
+        "close":"Sluit Ticket",
+        "delete":"Verwijder Ticket",
+        "reopen":"Heropen Ticket",
+        "sendTranscript":"Stuur Transcript Bestand"
+    },
+    "messages":{
+        "reopenTitle":"Dit ticket is terug geopend!",
+        "reopenDescription":"Voel vrij om terug te praten!",
+        "closedTitle":"Dit ticket is gesloten!",
+        "closedDescription":"Nu kunnen alleen nog admins praten in dit ticket!\n\n*Klik op de knop hier onder om het ticket terug te openen of te verwijderen!*",
+        "createdTitle":"Ticket Gemaakt!",
+        "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
+
+        "newTicketDmTitle":"Nieuw Ticket!",
+        "closedTicketDmTitle":"Ticket Gesloten!",
+        "deletedTicketDmTitle":"Ticket Verwijderd!",
+        "closedTicketDmDescription":"Je ticket is gesloten!",
+        "deletedTicketDmDescription":"Je ticket is verwijderd!",
+        "reopenTicketDmTitle":"Ticket Heropend!",
+        "reopenTicketDmDescription":"Je ticket is heropend!",
+        "newTranscriptTitle":"Een nieuw transcript is hier!",
+        "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
+        "hereIsTheTranscript":"Hier is het transcript:",
+
+        "chooseCategory":"kies een categorie:"
+    }
+}

language/english.json

@@ -0,0 +1,79 @@
+{
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"User Added!",
+        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"User Removed!",
+        "userRemovedDescription":"{0} is removed from this ticket!",
+
+        "renameTitle":"The name is changed!",
+        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
+
+        "closeTitle":"Close this ticket!",
+        "closeDescription":"You can close this ticket by clicking on the button below!",
+        "deleteTitle":"Delete this ticket!",
+        "deleteDescription":"You can delete this ticket by clicking on the button below!",
+        "reopenTitle":"Re-Open this ticket!",
+        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Help Menu:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "sendTranscript":"Send Transcript File"
+    },
+    "messages":{
+        "reopenTitle":"Re-Opened this ticket!",
+        "reopenDescription":"Feel free to talk again!",
+        "closedTitle":"Closed this ticket!",
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+        "newTranscriptTitle":"A new transcript is here!",
+        "newTranscriptDescription":"You can find the transcript in the text file above!",
+        "hereIsTheTranscript":"Here is the transcript:",
+
+        "chooseCategory":"choose a category:"
+    }
+}

language/german.json

@@ -0,0 +1,79 @@
+{
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist ein kein Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
+        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
+        "somethingWentWrong":"Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+    },
+    "commands":{
+        "userAddedTitle":"User geaddet!",
+        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
+        "userRemovedTitle":"User entfernt!",
+        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
+
+        "renameTitle":"Der Name wurde geändert!",
+        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
+
+        "closeTitle":"Dieses Ticket schließen!",
+        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
+        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
+        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
+
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
+        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+    },
+    "helpMenu":{
+        "title":"Hilfe Menu:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "sendTranscript":"Transcript-Datei senden"
+    },
+    "messages":{
+        "reopenTitle":"Dieses Ticket wiedereröffnet!",
+        "reopenDescription":"Sie können gerne weiterreden!",
+        "closedTitle":"Dieses Ticket geschlossen!",
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
+        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
+        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
+        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
+        "hereIsTheTranscript":"Hier ist das Transscript:",
+
+        "chooseCategory":"Wähle eine Kategorie:"
+    }
+}

language/romanian.json

@@ -0,0 +1,79 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumente invalide!",
+        "missingArgsDescription":"Argument lipsa",
+        "noPermsTitle":"Nu ai permisiunile necesare!",
+        "noPermsDescription":"Nu ai rolurile necesare!\nAi nevoie de permisiunea `ADMINISTRATOR` sau sa fii in lista rolurilor permise!",
+        "chooseFromListTitle":"ID invalid",
+        "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
+        "boterror":"Eroare bot!",
+        "notInTicketTitle":"Nu esti intr-un ticket!",
+        "notInTicketDescription":"Aceasta comanda nu functioneaza in afara ticket-urilor!",
+        "ticketDoesntExist":"Acest ticket nu mai exista!",
+        "roleDoesntExist":"Acest rol nu mai exista",
+        "anotherOption":"Aceasta optiune nu este un ticket ci doar alt tip!",
+        "maxAmountTitle":"Limita a fost atinsa",
+        "maxAmountDescription":"Ai atins limita maxima de tickete\nNu mai poti creea altele!",
+        "somethingWentWrong":"**Ceva nu a mers bine :(**\nTe rugam sa incerci din nou mai tarziu",
+        "somethingWentWrongTranscript":"**Ceva nu a mers bine in timpul creerii copiei a ticket-ului!**\nTe rugam sa incerci din nou mai tarziu!"
+    }, 
+    "commands":{
+        "userAddedTitle":"Utilizator adaugat!",
+        "userAddedDescription":"{0} este adaugat la acest ticket!",
+        "userRemovedTitle":"Utilizator eliminat!",
+        "userRemovedDescription":"{0} este eliminat din acest ticket!",
+
+        "renameTitle":"Numele este schimbat!",
+        "renameWarning":"ATENTIE: poti schimba numele acestui ticket doar de 2 ori pe minut!\n(se datoreaza limitarii discord-ului)",
+
+        "closeTitle":"Inchide acest ticket",
+        "closeDescription":"Poti inchide acest ticket doar apasand butonul de mai jos!",
+        "deleteTitle":"Sterge acest ticket!",
+        "deleteDescription":"Poti sterge acest ticket doar apasand butonul de mai jos",
+        "reopenTitle":"Re-deschide acest ticket!",
+        "reopenDescription":"Poti redeschide acest ticket doar apasand butonul de mai jos!",
+
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos:",
+        "maxTicketWarning":"**ATENTIE:** _Poti creea doar {0} ticket-e odata!_"
+    },
+    "helpMenu":{
+        "title":"Meniu de ajutor:",
+        "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
+        "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
+
+        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
+        "renameCmd":"Redenumeste un ticket. (fara spatii)",
+        "closeCmd":"Redenumeste un ticket ticket.",
+        "deleteCmd":"Sterge un ticket a ticket.",
+        "addCmd":"adauga un utilizator la ticket.",
+        "removeCmd":"Elimina un utilizator de la ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost inchis."
+    },
+    "buttons":{
+        "close":"Inchide Ticket-ul",
+        "delete":"Sterge Ticket-ul",
+        "reopen":"Re-deschide Ticket-ul",
+        "sendTranscript":"Trimite copia chat-ului ticket-ului"
+    },
+    "messages":{
+        "reopenTitle":"Ticket re-deschis",
+        "reopenDescription":"Simte-te comfortabil sa vorbesti din nou!",
+        "closedTitle":"Inchide acest ticket ticket!",
+        "closedDescription":"Doar administratorii pot vorbi in acest ticket de acum!\n\n*Apasa pe butonele de mai jos pentru a inchide/deschide ticket-ul!*",
+        "createdTitle":"Ticket Creat!",
+        "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
+
+        "newTicketDmTitle":"Ticket Nou!",
+        "closedTicketDmTitle":"Ticket închis!",
+        "deletedTicketDmTitle":"Ticket șters!",
+        "closedTicketDmDescription":"Ticket-ul tau este închis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "reopenTicketDmTitle":"Ticket Re-deschis!",
+        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
+        "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
+        "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
+        "hereIsTheTranscript":"Aceasta este copia ticket-ului:",
+
+        "chooseCategory":"Alege o categorie:"
+    }
+}

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "2.0.0",
+  "version": "2.1.2",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
@@ -14,7 +14,7 @@
   "license": "ISC",
   "dependencies": {
     "chalk": "^5.0.1",
-    "discord.js": "^13.6.0",
+    "discord.js": "^13.8.0",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"