Merge pull request #29 from DJj123dj/dev

Open ticket 3.0!

.gitignore

@@ -11,3 +11,6 @@ openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
 storage/.DS_Store
+.vscode/
+livestatus.json
+test.js

CODE_OF_CONDUCT.md

@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+support@dj-dj.be.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

CONTRIBUTING.md

@@ -0,0 +1,3 @@
+# comming soon
+For now on, you can create a ticket in our server:
+https://discord.dj-dj.be

README.md

@@ -1,15 +1,10 @@
-## We need translators!
+# Open Ticket
-If you know a language that isn't already in open ticket and you can write json,
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.0.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.0.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
-then is this the job for you!
 
-make a ticket in our server to start!
+Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
+Start using it now, you can do anything!
 
-*if you translate, you will come in the credits*
+*We love to hear suggestions for more features!*
-
-# open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.4.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.4.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
-
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
 <img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
 
@@ -20,68 +15,45 @@ This is an open-source discord ticket bot, you can configure it and it comes wit
 - Sanke: for translation & new ideas
 - Everyone that reported a bug
 #### And our translators!
-- ExothDE: for translation
+- ExothDE
-- 1x1: for translation
+- 1x1
-- R0JO: for translation
+- Redactado
-- t0miiis for translation
+- t0miiis
+- josuens14
+- M4
+- David.
+- Maurizio
 
 ## features
 - discord interaction buttons
 - slash & text commands
 - close, delete & re-open tickets
-- translation in 8 different languages
+- translation in 10 different languages
-- dynamic database system
 - transcripts
 - add/remove users from a ticket
-- custom colors & name for embeds
+- a lot of customisation options.
-- customise your ticket
+- tickets, reaction roles & links are all possible!
-- create url buttons for websites
+- choose between buttons or dropdowns!
-- create reaction roles
+- discord.js v14
-- build with discord.js v14
+- everyting is configurable
-- configure everything per ticket
+- custom API + plugins
-- remove credits if you want :(
 - unlimited tickets spread over multiple messages
-
-*comming soon:*
-- dashboard
-- view transcripts in dashboard
-- share transcripts
 - close with reason
-- more translation
 
-## installation
+*comming soon*
-**You need `node.js 16` to run this project!**
+- share transcripts
+- view transcripts in html
 
-### packages
+## quick start
-- chalk => version `latest`
+[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
-- discord.js => version `latest`
-- express => version `latest`
-- node-localstorage => version `latest`
-- axios => version `latest`
 
-You can install all of them by running `npm install`
+## documentation
-
+[Official Documentation](https://docs.openticket.dj-dj.be)
-## running
-you can run `node index.js` but i would recommend you to use `npm start`
-
-if there are any errors, you can open an **issue on github** or **contact me in our discord server**.
-
-### config
-Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.4.0)
-
-### intents & permissions
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
-- `SERVER MEMBERS INTENT`
-- `MESSAGE CONTENT INTENT`
-
-To work the best, the bot needs `ADMINISTRATOR` permissions.
-You can also configure your own permissions
 
 ## information
 
-_v2.4.0 stable_
+_v3.0.0_
 
-changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
+changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 
 © 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/add.js

@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"add")) return
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
@@ -22,18 +25,18 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
 
             var loguser = msg.mentions.users.first()
             log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
             log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
 
             APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -41,7 +44,7 @@ module.exports = () => {
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "add") return
         const user = interaction.options.getUser("user")
@@ -52,22 +55,20 @@ module.exports = () => {
             return
         }
 
-        interaction.deferReply()
-
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
+            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
             var loguser = user
             log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
             log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             

commands/claim.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = claimingUser
+            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

commands/close.js

@@ -7,27 +7,44 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"close")) return
 
+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            const closebutton = new discord.ActionRowBuilder()
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
@@ -37,27 +54,35 @@ module.exports = () => {
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
-        interaction.deferReply()
+        //interaction.deferReply()
+
+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
 
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            const closebutton = new discord.ActionRowBuilder()
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/delete.js

@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
         if (!msg.guild) return
@@ -20,19 +23,22 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            const closebutton = new discord.ActionRowBuilder()
+            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -41,35 +47,38 @@ module.exports = () => {
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        interaction.deferReply()
+        //interaction.deferReply()
 
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
         }
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            const closebutton = new discord.ActionRowBuilder()
+            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
 
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             
         })

commands/help.js

@@ -6,39 +6,46 @@ const log = bot.errorLog.log
 const l = bot.language
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
     const helpEmbed = new discord.EmbedBuilder()
         .setColor(config.main_color)
-        .setTitle(l.helpMenu.title)
+        .setTitle("❔ "+l.helpMenu.title)
 
-    const prefix = config.prefix
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
 
     if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
-    client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix)) return
         var args = msg.content.split(config.prefix)
         
-        if (!args[1]){
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
             msg.channel.send({embeds:[helpEmbed]})
             log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             return
         }
 
+        if (args[1]){
             if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
-
                 msg.channel.send({embeds:[helpEmbed]})
                 log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
                 APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             }
+        }
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "help") return
 

commands/remove.js

@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"remove")) return
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
@@ -20,30 +23,28 @@ module.exports = () => {
             return
         }
 
-        interaction.deferReply()
-
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
 
             var loguser = msg.mentions.users.first()
             
             log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
             log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "remove") return
         const user = interaction.options.getUser("user")
@@ -54,27 +55,23 @@ module.exports = () => {
             return
         }
 
-
+        await interaction.channel.messages.fetchPinned().then(msglist => {
-
-        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
             var loguser = user
             
             log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
             log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
             APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }

commands/rename.js

@@ -7,22 +7,26 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
         if (!msg.guild) return
         if (!permsChecker.command(msg.author.id,msg.guild.id)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
             var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
             if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
@@ -39,7 +43,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
             log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
@@ -49,23 +53,24 @@ module.exports = () => {
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
-        interaction.deferReply()
-
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
+        //interaction.deferReply()
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
             var newname = interaction.options.getString("name")
             var name = interaction.channel.name
             var prefix = ""
@@ -79,7 +84,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])

commands/reopen.js

@@ -7,27 +7,25 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    var reopenCommandBar = new discord.ActionRowBuilder()
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
 
-    client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"reopen")) return
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
+            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+
+            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
@@ -35,23 +33,23 @@ module.exports = () => {
         
     })
 
-    client.on("interactionCreate",async (interaction) => {
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        await interaction.deferReply()
+        //interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
-            try {
+            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-                await interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
-            }catch{
-                await interaction.editReply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
-            }
 
+            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/ticket.js

@@ -7,8 +7,11 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
+
     /**@type {String[]} */
     var msgIds = []
     config.messages.forEach((msg) => {
@@ -16,7 +19,7 @@ module.exports = () => {
     })
 
 
-    client.on("messageCreate", msg => {
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
             
             if (!msg.guild) return
@@ -31,7 +34,7 @@ module.exports = () => {
             if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
 
-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             msg.channel.send({embeds:[embed],components:componentRows})
             
@@ -40,7 +43,7 @@ module.exports = () => {
         }
     })
 
-    client.on("interactionCreate", (interaction) => {
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "message") return
 
@@ -54,7 +57,7 @@ module.exports = () => {
 
             if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             interaction.reply({content:l.commands.ticketWarning})
             interaction.channel.send({embeds:[embed],components:componentRows})

commands/unclaim.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = msg.author
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+        const user = interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

config.json

@@ -24,7 +24,9 @@
 
         "enable_transcript":false,
         "enable_DM_transcript":false,
-        "transcript_channel":"channel id"
+        "transcript_channel":"channel id",
+
+        "showSlashcmdsInHelp":false
     },
 
     "options":[
@@ -41,8 +43,18 @@
             "channelprefix":"question-",
             "category":"category id",
             "message":"You created a ticket!",
-            "enableDMMessage":true,
+            "enableDmOnOpen":true,
-            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*"
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            }
             
         },
         {
@@ -67,7 +79,7 @@
             "color":"red",
             "roles":["discord role id"],
             "mode":"add&remove|remove|add",
-            "enableDMMessage":true
+            "enableDmOnOpen":true
             
         }
     ],
@@ -77,9 +89,10 @@
             "id":"1",
             "name":"Choose Your Ticket",
             "description":"You can click one of the buttons below!",
+            "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v2.4.0 - I'm a footer!",
+            "footer":"Open Ticket v3.0.0 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",

core/api/api.json

@@ -1,10 +1,13 @@
 {
     "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
 
-
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
-    "disclaimer":"DISABLE doesn't work yet! Below this message!",
+    "info2":"You can use this to disable some features you don't want!",
     "disable":{
         "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
             "ticketCreated":false,
             "ticketClosed":false,
             "ticketDeleted":false,
@@ -24,7 +27,9 @@
                 "new":false,
                 "add":false,
                 "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false
             },
             "slash":{
                 "help":false,
@@ -35,12 +40,18 @@
                 "new":false,
                 "add":false,
                 "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false
             }
         },
         "checkerjs":{
             "token":false,
             "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
         }
     }
 }

core/api/modules/base.js

@@ -1,28 +1,8 @@
-const discord = require('discord.js')
-const bot = require("../../../index")
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
 /** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file, read the api documentation first!
+ * Don't change anything in this file before reading the documentation!
- * look into "api docs.md" for the docs!
+ * visit the api documentation at https://docs.openticket.dj-dj.be
  */
 
-//used when creating plugins!
-exports.enableApiLogs = false
 
-
-//DOESN'T WORK YET
-//this is used when embedding open ticket into another bot
 exports.embeddedMode = false
 exports.clientLocation = require("../../../index").client
-
-/** !! WARNING !!
- * Only edit or extend the code when you know what you are doing!
- * If open ticket crashes while you change the code, then we can't help you!
- * 
- * DO IT ON YOUR OWN RISK!
- */

core/api/modules/events.js

@@ -49,14 +49,15 @@ exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.Guild} guild
  * @param {Date} date 
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
  */
-exports.onTicketClose = (user,channel,guild,date,ticketdata) => {
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
     //system
-    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
 
     ticketCloseListeners.forEach((func) => {
         try {
-            func(user,channel,guild,date,ticketdata)
+            func(user,channel,guild,date,ticketdata,reason)
         }catch{}
     })
 
@@ -175,15 +176,16 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
  * @param {Date} date 
  */
 exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
     //system
-    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
 
     commandListeners.forEach((func) => {
         try {
-            func(type,hasPerms,user,channel,guild,date)
+            func(type,hasPerms,user,channel,newguild,date)
         }catch{}
     })
-
 }
 
 /**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
@@ -238,6 +240,16 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
  */
 
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+
 /**
  * @callback TranscriptCreationEvent
  * @param {discord.Message[]} messages 
@@ -262,7 +274,7 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {Boolean} hasPerms 
  * @param {discord.User} user 
  * @param {discord.TextChannel} channel 
- * @param {discord.Guild} guild 
+ * @param {discord.Guild|false} guild 
  * @param {Date} date 
  */
 
@@ -290,7 +302,7 @@ const onTicketOpen = (callback) => {
     ticketOpenListeners.push(callback)
 }
 
-/**@param {TicketActionEvent} callback */
+/**@param {TicketCloseEvent} callback */
 const onTicketClose = (callback) => {
     ticketCloseListeners.push(callback)
 }

core/api/pluginlauncher.js

@@ -4,7 +4,7 @@ const log = bot.errorLog.log
 
 module.exports = () => {
     const files = fs.readdirSync("./plugins")
-
+    const api = require("./api.json")
     var totalcount = 0
     var successcount = 0
     var failcount = 0
@@ -15,7 +15,14 @@ module.exports = () => {
 
                 successcount++
                 totalcount++
-            }catch{
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug){
+                    const data = fs.readFileSync("./apiDebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                }
                 failcount++
                 totalcount++
             }

core/checker.js

@@ -1,6 +1,17 @@
 exports.checker = async () => {
     const chalk = await (await import("chalk")).default
-    const config = require("../config.json")
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devConfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
     var errorList = []
     var isError = false
     var warnList = []
@@ -41,9 +52,10 @@ exports.checker = async () => {
     }
     /**@param {String} value */
     const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40 || value.length > 90){
+        if (value.length < 40){
             createError("'auth_token' | your token is invalid")
         }
+        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
     }
 
     /**@param {String} value @param {String} path */
@@ -122,8 +134,12 @@ exports.checker = async () => {
         }
     }
 
-    const getButtonClass = require("./utils/getButton").rawButtonData
+    const configParser = require("./utils/configParser")
-    /**@param {getButtonClass} option */
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
     const checkOption = (option,path) => {
 
         //id
@@ -195,12 +211,23 @@ exports.checker = async () => {
             //message
             checkType(option.message,"string",path+"/message")
 
-            //enableDMmessage
+            //enableDmOnOpen
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
 
             //ticketmessage
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
+            //thumbnail
+            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+
+            //closedCategory
+            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+            if (option.closedCategory.enable){
+                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            }
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")
@@ -208,13 +235,13 @@ exports.checker = async () => {
                 createWarn("'"+path+"/url' | a url can't contain spaces")
             }
             if (option.url.length < 1){
-                createError("'"+path+"/url' | you have no url in this button")
+                createError("'"+path+"/url' | there is no url!")
             }
             if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
                 createWarn("'"+path+"/url' | your url doesn't start with https or http!")
             }
             if (option.url.startsWith("http://")){
-                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord maybe blocks this url!")
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
             }
         }else if (type == "role"){
             //color
@@ -230,13 +257,74 @@ exports.checker = async () => {
                 createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
             }
 
-            //enableDMmessage
+            //enableDmOnOpen
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
         }
     }
 
+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
     const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")
 
+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //ticket explaination & max tickets warning
+        checkType(input.enableTicketExplaination,"boolean",path+"/enableTicketExplaination")
+        checkType(input.enableMaxTicketsWarning,"boolean",path+"/enableMaxTicketsWarning")
+
+        //OPTIONS!!!
+        var counter = 0
+        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+        if (counter == input.options.length){
+            createWarn("'"+path+"/options' | insert the option ids here!")
+        }else{
+            input.options.forEach((option,index) => {
+                if (!configParser.optionExists(option)){
+                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                }
+            })
+        }
     }
 
     //--------------------------|
@@ -254,27 +342,30 @@ exports.checker = async () => {
     
     checkHexColor(config.main_color,"main_color")
     checkDiscord("serverid",config.server_id,"server_id")
-    checkToken(config.auth_token)
+
+    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+
     checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
     //languagefile
     checkType(config.languagefile,"string","languagefile")
     const lf = config.languagefile
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish")){
+    
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
-
     checkType(config.credits,"boolean","credits")
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
             if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
-                createError("'status/type' | not a valid status type!")
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
             }
-            if (config.status.text.length < 1 || config.status.text.length > 40){
+            if (config.status.text.length < 1){
-                createError("'status/text' | text too long or short!")
+                createError("'status/text' | there is no status text!")
             }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
         }
 
     
@@ -302,6 +393,7 @@ exports.checker = async () => {
         if (config.system.enable_transcript){
             checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
         }
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
 
     //options
 
@@ -309,6 +401,11 @@ exports.checker = async () => {
         checkOption(option,"options/"+index)
     })
 
+    //messages
+    config.messages.forEach((message,index) => {
+        checkMessage(message,"messages/"+index)
+    })
+
 
     //discord check
     /**

core/closebuttons.js

@@ -1,331 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-
-module.exports = () => {
-    //closebar
-    var closeBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    //closebutton
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var closeRowDisabled = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-
-
-    //NORMAL CLOSE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-
-    var closeTicketButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (closeTicketButtonChecker == true) return
-        closeTicketButtonChecker = true
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
-        }
-        
-        interaction.message.edit({components:[closeRowDisabled]})
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
-        closeTicketButtonChecker = false
-    })
-
-    var closeTicket1ButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (closeTicket1ButtonChecker == true) return
-        closeTicket1ButtonChecker = true
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
-        }
-
-        const closedButtonDisabled = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(true)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
-        interaction.message.edit({components:[closedButtonDisabled]})
-
-        interaction.channel.messages.fetchPinned().then((messages) => {
-            messages.first().edit({components:[closeRowDisabled]})
-        })
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
-        closeTicket1ButtonChecker = false
-    })
-
-
-    //NORMAL DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-    var deleteTicketButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (deleteTicketButtonChecker == true) return
-        deleteTicketButtonChecker = true
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-            try {
-                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-            }catch{
-                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete")
-        deleteTicketButtonChecker = false
-    })
-
-
-
-
-    //CLOSED DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar1]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-    })
-
-    var deleteTicket1ButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (deleteTicket1ButtonChecker == true) return
-        deleteTicket1ButtonChecker = true
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-            try {
-                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-            }catch{
-                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript")
-        deleteTicket1ButtonChecker = false
-    })
-}

core/dynamicdatabase/storage.js

@@ -11,23 +11,3 @@ try {
 }
 
 module.exports = db
-
-
-/** =============================
- ** NOT READY YET
- ** must be dynamic
- ** =============================*/
-//const LocalStorage = require("node-localstorage")
-//
-//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-//exports.ticketStorage = ticketStorage
-//
-//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-//exports.userTicketStorage = userTicketStorage
-//
-//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-//exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-

core/errorLogSystem.js

@@ -10,16 +10,29 @@ const loadChalk = async () => {
 const embed = discord.EmbedBuilder
 const c = discord.Colors
 
-exports.noPermsMessage = new embed()
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setTitle(":x: "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
+
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
 
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setTitle(":x: "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -29,7 +42,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setTitle(":warning: "+l.errors.boterror)
         .setDescription(message)
 
     return x
@@ -39,14 +52,14 @@ exports.serverError = (message) => {
 exports.invalidIdChooseFromList = (list) => {
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
         .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setTitle(":x: "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
@@ -54,7 +67,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
     var x = new embed()
         .setColor(config.main_color)
-        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setTitle(":white_check_mark: "+title)
         .setDescription(message)
 
     return x
@@ -64,7 +77,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title+" :warning:")
+        .setTitle(":warning: "+title)
         .setDescription(message)
 
     return x
@@ -74,7 +87,7 @@ exports.warning = (title,message) => {
 exports.custom = (title,message,emoji,color) => {
     var x = new embed()
         .setColor(color)
-        .setTitle(emoji+" "+title+" "+emoji)
+        .setTitle(emoji+" "+title)
         .setDescription(message)
 
     return x
@@ -88,7 +101,7 @@ const normalLog = (debugString) => {
 
 /**
  * 
- * @param {"system"|"command"|"info"|"api"} type 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
  * @param {String} message 
  * @param {[{key:String,value:String}]} params
  */
@@ -112,10 +125,13 @@ exports.log = async (type,message,params) => {
     }else if (ptype == "system"){
         console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
     }else if (ptype == "api"){
-        if (require("./api/modules/base").enableApiLogs == true){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
             console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
         }
         ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
     }
 
     const cd = new Date()

core/getoptions.js

@@ -1,116 +0,0 @@
-const bot = require("../index")
-const config = bot.config
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
-exports.getTicketValue = (index,value) => {
-    if (value == "id"){
-        return "newT"+config.options[index][value]
-    }
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage"} value 
- */
-exports.getRoleValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
- exports.getTicketValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        if (value == "id"){
-            result.push("newT"+o[value])
-        }else{
-        result.push(o[value])
-        }
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage""} value 
- */
-exports.getRoleValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-class TicketOptions {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}
-/**
- * 
- * @param {String} id 
- * @returns {TicketOptions|false}
- */
-exports.getOptionsById = (id) => {
-    var result = false
-    config.options.forEach((option) => {
-        if ("newT"+option.id == id){
-            result = option
-        }
-    })
-    return result
-}
-
-exports.exportedOptionClass = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}

core/interactionHandlers/buttons/close.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTsendTranscript")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.sendTranscript)
+        .setEmoji("📄")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/firstmsg.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/verifyBars.js

@@ -0,0 +1,71 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )

core/interactionHandlers/embeds/commands.js

@@ -0,0 +1,139 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @param {discord.User} adder
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser,adder) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @param {discord.User} remover
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser,remover) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {String} description
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer,description) => {
+    const embd = new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {Boolean} done 
+ * @param {discord.TextChannel} channel
+ * @param {discord.User} author
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.sendTranscriptEmbed = (done,channel,author) => {
+    if (done){
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Ticket: "+channel.name)
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }else{
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Loading...")
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -0,0 +1,61 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/deleting.js

@@ -0,0 +1,97 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        deleteTicketButtonChecker1 = false
+    })
+}

core/interactionHandlers/handlers/accepted/reopening.js

@@ -0,0 +1,28 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}

core/interactionHandlers/handlers/firstmsg.js

@@ -0,0 +1,20 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}

core/interactionHandlers/handlers/handlers.js

@@ -0,0 +1,11 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./sendTranscript")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+    require("./accepted/closingReason")()
+}

core/interactionHandlers/handlers/sendTranscript.js

@@ -0,0 +1,44 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTsendTranscript") return
+
+        interaction.deferUpdate()
+        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        try {
+        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
+        }catch{}
+    })
+}

core/interactionHandlers/handlers/verifyBars.js

@@ -0,0 +1,68 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}

core/languageManager.js

@@ -1,6 +1,6 @@
 const index = require("../index")
 
-if (index.developerMode){
+if (index.developerConfig){
     var config = require("../devConfig.json")
 }else{var config = require("../config.json")}
 
@@ -14,6 +14,9 @@ else if (config.languagefile.startsWith("french")) localLanguage = require("../l
 else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
 else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
 else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
+else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
+else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
+
 
 const errorLog = async () => {
     const chalk = await (await import("chalk")).default

core/slashSystem/slashDisable.js

@@ -2,7 +2,6 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
 
 module.exports = async () => {
     const chalk = (await import("chalk")).default

core/slashSystem/slashEnable.js

@@ -2,7 +2,7 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
+const configParser = require("../utils/configParser")
 
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
@@ -11,12 +11,12 @@ module.exports = async () => {
     const chalk = (await import("chalk")).default
     const sid = config.server_id
 
-    const ids = getoptions.getTicketValues("id")
+    const ids = configParser.getTicketValuesArray("id")
     /**@type {[{name:String,value:String}]} */
     var choices = []
     ids.forEach((id) => {
-        const option = getoptions.getOptionsById(id)
+        const option = configParser.getTicketById(id)
-        if (option.type == "ticket"){
+        if (option){
             choices.push({name:option.name,value:option.id})
         }
     })
@@ -29,21 +29,25 @@ module.exports = async () => {
 
     var readystats = 0
 
-    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 10){
+        if (readystats >= 12){
             console.log(chalk.green("\nready!"))
-            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
+            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
             process.exit(1)
         }
     },100)
 
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
     //create a ticket (/new or /ticket)
     client.application.commands.create({
         name:"ticket",
         description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
         defaultPermission:true,
         type:act.ChatInput,
         options:[
@@ -53,7 +57,6 @@ module.exports = async () => {
                 description:"The type of ticket.",
                 required:true,
                 choices:choices
-
             }
         ]
     },sid).then(() => {
@@ -65,6 +68,7 @@ module.exports = async () => {
         description:"Create a ticket!",
         defaultPermission:true,
         type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
         options:[
             {
                 type:acot.String,
@@ -82,8 +86,9 @@ module.exports = async () => {
     //help
     client.application.commands.create({
         name:"help",
-        description:"The help menu",
+        description:"View the available commands.",
         defaultPermission:true,
+        descriptionLocalizations:ST.help,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
@@ -95,7 +100,15 @@ module.exports = async () => {
         name:"close",
         description:"Close the current ticket.",
         defaultPermission:true,
-        type:act.ChatInput
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
     },sid).then(() => {
         readystats++
     })
@@ -105,6 +118,7 @@ module.exports = async () => {
         name:"delete",
         description:"Delete the current ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.delete,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
@@ -115,6 +129,7 @@ module.exports = async () => {
         name:"message",
         description:"Create a ticket message.",
         defaultPermission:true,
+        descriptionLocalizations:ST.message,
         type:act.ChatInput,
         options:[
             {
@@ -136,6 +151,7 @@ module.exports = async () => {
         name:"add",
         description:"Add people to this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.add,
         type:act.ChatInput,
         options:[
             {
@@ -154,6 +170,7 @@ module.exports = async () => {
         name:"remove",
         description:"Remove people from this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.remove,
         type:act.ChatInput,
         options:[
             {
@@ -172,6 +189,7 @@ module.exports = async () => {
         name:"rename",
         description:"Rename this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.rename,
         type:act.ChatInput,
         options:[
             {
@@ -190,6 +208,36 @@ module.exports = async () => {
         name:"reopen",
         description:"Reopen this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
         type:act.ChatInput
     },sid).then(() => {
         readystats++

core/ticketActions/ticketCloser.js

@@ -1,36 +1,13 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
-const permsChecker = require("./utils/permisssionChecker")
+const permsChecker = require("../utils/permisssionChecker")
 
-exports.runThis = () => {
+const pendingDelete = []
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "sendTranscript") return
-
-        interaction.deferUpdate()
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
-    })
-}
 
 /**
  * 
@@ -38,15 +15,22 @@ exports.runThis = () => {
  * @param {discord.TextChannel} channel
  * @param {String} prefix
  * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
  */
-exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
+exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
     const channelmessages = await channel.messages.fetch()
 
+    const newReason = reason ? reason : l.messages.none
+
     //start code
 
+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
     //remove ot bot from transcript
     channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
 
@@ -80,24 +64,31 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
         //start delete proccess
         deleteRequired = true
+        if (!nomessage){
             await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
 
         //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
+        await channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
 
-            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
-            if (!firstmsg.embeds[0].author) return false
+            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            const id = firstmsg.embeds[0].author.name
+            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
+            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
+            await firstmsg.edit({embeds:[newEmbed]})
 
             if (!id) return false
 
@@ -156,13 +147,23 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //add ticket adminroles
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
 
             if (!ticketData) return
 
+            if (ticketData.closedCategory.enable){
+                /**@type {discord.CategoryChannel} */
+                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+                try {
+                    channel.setParent(category)
+                }catch{
+                    bot.errorLog.log("system","failed to move channel to new category!")
+                }
+            }
+
             /**
              * @type {String[]}
              */
@@ -188,11 +189,12 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
         channel.permissionOverwrites.set(permissionArray)
 
+        if (!nomessage){
             //message
             var closeButtonRow = new discord.ActionRowBuilder()
                 .addComponents(
                     new discord.ButtonBuilder()
-                .setCustomId("deleteTicket1")
+                    .setCustomId("OTdeleteTicket1")
                     .setDisabled(false)
                     .setStyle(discord.ButtonStyle.Danger)
                     .setLabel(l.buttons.delete)
@@ -200,7 +202,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
                 )
                 .addComponents(
                     new discord.ButtonBuilder()
-                .setCustomId("sendTranscript")
+                    .setCustomId("OTsendTranscript")
                     .setDisabled(false)
                     .setStyle(discord.ButtonStyle.Secondary)
                     .setLabel(l.buttons.sendTranscript)
@@ -208,7 +210,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
                 )
                 .addComponents(
                     new discord.ButtonBuilder()
-                .setCustomId("reopenTicket")
+                    .setCustomId("OTreopenTicket")
                     .setDisabled(false)
                     .setStyle(discord.ButtonStyle.Success)
                     .setLabel(l.buttons.reopen)
@@ -220,6 +222,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
                 .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
                 .setDescription(l.messages.closedDescription)
             channel.send({embeds:[embed],components:[closeButtonRow]})
+        }
 
         log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         
@@ -227,20 +230,20 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
 
-            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData})
+            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
 
-            const id = firstmsg.embeds[0].author.name
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             if (!id) return false
 
             try{
                 if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
                 }
             }
             catch{log("system","can't send DM to member, member doesn't allow dm's")}
@@ -259,7 +262,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //start delete proccess
         enableTranscript = false
         deleteRequired = true
-        channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
@@ -267,15 +272,14 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
 
-            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            const id = firstmsg.embeds[0].author.name
 
             if (!id) return false
 
@@ -291,19 +295,21 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
     if (enableTranscript == true && mode != "deletenotranscript"){
 
+        const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
+        const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
+
         if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
+            var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
 
             if (fileattachment == false){log("system","internal error: transcript is not created!");return}
         }
                     
-        if (config.system.enable_transcript){
+        if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setAuthor({name:user.username,iconURL:user.displayAvatarURL({format:"png"})})
+                .setDescription(transcriptReason)
-                .setDescription(l.messages.newTranscriptDescription)
+                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-                .setFooter({text:"ticket: "+channelname})
             
             guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
                 embeds:[transcriptEmbed],
@@ -311,12 +317,12 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
             })
         }
 
-        if (config.system.enable_DM_transcript){
+        if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(l.messages.newTranscriptDescription)
+                .setDescription(transcriptReason)
-                .setFooter({text:"ticket: "+channelname})
+                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
             
                 if (!isDatabaseError) ticketOpener.send({
                 embeds:[transcriptEmbed],
@@ -326,10 +332,14 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
     }
 
     if (deleteRequired){
-        const timer = () => {return new Promise((resolve,reject) => {
+        //const timer = () => {return new Promise((resolve,reject) => {
-            setTimeout(() => {resolve(true)},7000)
+        //    setTimeout(() => {resolve(true)},7000)
-        })}
+        //})}
-        await timer()
+        //await timer()
+
+        setTimeout(async () => {
+            pendingDelete.shift()
             await channel.delete()
+        },6000)
     }
 }

core/ticketActions/ticketOpener.js

@@ -1,43 +1,39 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("./getoptions")
+const configParser = require("../utils/configParser")
 const storage = bot.storage
 
 module.exports = () => {
-    var closeButton = new discord.ActionRowBuilder()
+    //dropdown placeholder
-        .addComponents(
+    client.on("interactionCreate",(interaction) => {
-            new discord.ButtonBuilder()
+        if (!interaction.isSelectMenu()) return
-            .setCustomId("closeTicket")
+        if (interaction.customId != "OTdropdownMenu") return
-            .setDisabled(false)
+        if (interaction.values.includes("OTChooseTicket")) interaction.deferUpdate()
-            .setStyle(discord.ButtonStyle.Secondary)
+
-            .setLabel(l.buttons.close)
+    })
-            .setEmoji("🔒")
+
-        )
+
-        .addComponents(
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
     
     //ticket button click / create ticket
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
-            var customId = "newT"+interaction.options.getString("type")
+            var customId = "OTnewT"+interaction.options.getString("type")
         }else if (interaction.isButton()){
             var customId = interaction.customId
+        }else if (interaction.isSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
         }else return
 
         if (interaction.isButton()){
-            if (interaction.customId.startsWith("newT")){
+            if (interaction.customId.startsWith("OTnewT")){
-                const optionid = interaction.customId.split("newT")[1]
+                const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
                     interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
@@ -46,17 +42,19 @@ module.exports = () => {
         }
 
         
-        if (getconfigoptions.getTicketValues("id").includes(customId)){
+        if (configParser.getTicketValuesArray("id").includes(customId)){
 
             //ticketoptions from config
-            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
+            const currentTicketOptions = configParser.getTicketById(customId)
 
-            if (currentTicketOptions == false || currentTicketOptions.type != "ticket") return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
 
             if (interaction.isButton()){
                 interaction.deferUpdate()
             }else if (interaction.isChatInputCommand()){
                 interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+            }else if (interaction.isSelectMenu()){
+                await interaction.deferUpdate()
             }
 
             if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
@@ -174,12 +172,20 @@ module.exports = () => {
                 }).then((ticketChannel) => {
                     storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
 
+                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
+                    
                     var ticketEmbed = new discord.EmbedBuilder()
-                        .setAuthor({name:interaction.user.id})
+                        //.setAuthor({name:interaction.user.id})
                         .setColor(config.main_color)
                         .setTitle(currentTicketOptions.name)
-                        .setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
-                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                    }else{
+                        ticketEmbed.setDescription(hiddendata)
+                    }
+
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
                 
                     ticketChannel.send({
                         content:"<@"+interaction.member.id+"> @here",
@@ -191,7 +197,7 @@ module.exports = () => {
                     })
                     
                     log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
-                    require("./api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
                 })
             }else{
                 try {

core/ticketActions/ticketReopener.js

@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket

core/ticketReopener.js

@@ -1,212 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
-module.exports = () => {
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var reopenBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    
-    var reopenBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-
-    /**
-     * 
-     * @param {discord.Guild} guild 
-     * @param {discord.TextBasedChannel} channel 
-     * @param {discord.User} user 
-     * @returns 
-     */
-     const reopenTicket = (guild,channel,user) => {
-        log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        channel.permissionOverwrites.set(permissionsArray)
-
-        require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
-    }
-
-
-
-    //NORMAL WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-
-    })
-
-    const pfb = discord.PermissionFlagsBits
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})
-
-        reopenTicket(interaction.guild,interaction.channel,interaction.user)
-    })
-
-
-    //COMMAND WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar1]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenCommandBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue1") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})
-
-        reopenTicket(interaction.guild,interaction.channel,interaction.user)
-    })
-}

core/transcript.js

@@ -18,10 +18,11 @@ const getUserInfo = (channel) => {
         }
         channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             result.ticketopener.id = id
 
@@ -49,7 +50,7 @@ exports.createTranscript = async (messagecollection,channel) => {
     try {
         const cd = new Date()
         const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
         const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
 
         messagecollection.reverse()

core/utils/configParser.js

@@ -0,0 +1,187 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean}} OTConfigMessage*/
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}

core/utils/errorTypes.js

@@ -1,3 +0,0 @@
-/**
- * @typedef {String|Boolean} OTErrorType
- */

core/utils/getButton.js

@@ -1,7 +1,6 @@
 const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
-const getoptions = require("../getoptions")
 const l = bot.language
 
 /**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
@@ -37,7 +36,7 @@ exports.getButton = (id) => {
     if (!option) return false
     if (option.type == "ticket"){
         var button = new discord.ButtonBuilder()
-            .setCustomId("newT"+option.id)
+            .setCustomId("OTnewT"+option.id)
             .setDisabled(false)
             .setStyle(getColor(option.color))
         
@@ -81,7 +80,7 @@ exports.rawButtonData = class {
         this.type = ""
 
         this.color = ""
-        this.enableDMMessage = true
+        this.enableDmOnOpen = true
         this.url = ""
         this.roles = ["",""]
         this.mode = ""

core/utils/getDropdown.js

@@ -0,0 +1,46 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @returns {discord.SelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids) => {
+    const dropdown = new discord.SelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(l.messages.chooseATicket)
+        .addOptions(
+            new discord.SelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        if (option){
+            const selectComponent = new discord.SelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+    })
+    
+
+    return dropdown
+}

core/utils/getEmbed.js

@@ -1,8 +1,8 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
-const getButton = require("./utils/getButton")
+const getButton = require("./getButton")
 const l = bot.language
 
 /**
@@ -16,7 +16,7 @@ const l = bot.language
 exports.createEmbed = (id) => {
     //-----------------------------------
     //general importing
-    const data = require("./utils/getTicketMessages").getTicketMessage(id)
+    const data = require("./configParser").getConfigMessage(id)
     /**@type {discord.ButtonBuilder[]}*/
     var buttons = []
     /**@type {getButton.rawButtonData[]} */
@@ -60,11 +60,14 @@ exports.createEmbed = (id) => {
         description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
     }
 
-    embed.setDescription(description)
+    if (description) embed.setDescription(description)
-    //-----------------------------------
 
     //-----------------------------------
-    //create the components
+
+
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
         var AmountOfRows = Math.ceil(buttons.length / 4)
         var currentRow = 0
 
@@ -85,6 +88,16 @@ exports.createEmbed = (id) => {
                 currentRow = currentRow + 1
             }
         })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const dropdown = require("./getDropdown").getDropdown(ids)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
     //-----------------------------------
 
 

core/utils/getTicketMessages.js

@@ -1,16 +0,0 @@
-const bot = require("../../index")
-const config = bot.config
-const l = bot.language
-
-exports.getTicketMessage = (input) => {
-    var returned = config.messages.find(a => a.id == input)
-    if (returned){
-        return returned
-    }
-    var result = config.messages[0]
-    if (!result){
-        throw new Error("'messages' object in config.json is empty")
-        return
-    }
-    return result
-}

core/utils/hiddendata.js

@@ -0,0 +1,66 @@
+
+/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+
+/**
+ * 
+ * @param {String} messageContent 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (messageContent) => {
+    //ticketdata//type:123|userid:456)
+    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    const rawhidden2 = rawhidden.split("//")
+
+    const datatype = rawhidden2[0]
+    var rawhiddendata = rawhidden2[1]
+    var rawhiddendataArray = rawhiddendata.split("")
+    rawhiddendataArray.pop()
+
+    rawhiddendata = rawhiddendataArray.join("")
+
+    const splittedData = rawhiddendata.split("|")
+
+    const resultData = []
+    splittedData.forEach((data) => {
+        //   type:123
+        const dataresult = data.split(":")
+
+        resultData.push({key:dataresult[0],value:dataresult[1]})
+    })
+
+    return {type:datatype,data:resultData}
+}
+
+/**
+ * 
+ * @param {String} type 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {String}
+ */
+exports.writeHiddenData = (type,data) => {
+    const dataValues = []
+    data.forEach((d) => {
+        dataValues.push(d.key+":"+d.value)
+    })
+
+    const datastring = dataValues.join("|")
+
+    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+
+    return result
+}
+
+/**
+ * 
+ * @param {String} description
+ * @returns {{description:String,hiddenData:hiddenData}}
+ */
+exports.removeHiddenData = (description) => {
+    const hiddenData = this.readHiddenData(description)
+
+    const splitted = description.split("[ ](OTDATA")
+    const original = splitted[0]
+
+    return {description:original,hiddenData:hiddenData}
+}

core/utils/liveStatus.js

@@ -0,0 +1,15 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+module.exports = async () => {
+    const chalk = await loadChalk()
+    
+    //LIVESTATUS SOON
+}

core/utils/permisssionChecker.js

@@ -26,7 +26,7 @@ exports.command = (memberid,guildid) => {
  */
 exports.sendUserNoPerms = (user) => {
     try {
-        user.send({embeds:[bot.errorLog.noPermsMessage]})
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
     }catch{
         return false
@@ -49,12 +49,12 @@ exports.sendUserNoPerms = (user) => {
 
 /**
  * 
- * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
  * @returns {Boolean}
  */
- exports.sendChannelNoPerms = (channel) => {
+ exports.sendUserNoDelete = (user) => {
     try {
-        channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true
     }catch{
         return false
@@ -64,9 +64,25 @@ exports.sendUserNoPerms = (user) => {
 /**
  * 
  * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
  * @returns {Boolean}
  */
- exports.sendChannelNoTicket = (channel) => {
+ exports.sendChannelNoPerms = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoTicket = (channel,user) => {
     try {
         channel.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -74,3 +90,18 @@ exports.sendUserNoPerms = (user) => {
         return false
     }
 }
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}

index.js

@@ -9,11 +9,14 @@
 //   |  \____/  |     |  |             |          |     |  |     \    |
 //   \__________/     |__|             \__________|     |__|      \___|
 
-
+const discord = require("discord.js")
-const discord = require('discord.js')
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const client = new discord.Client({
+const APIBase = require("./core/api/modules/base")
+if (APIBase.embeddedMode){
+    var tempClient = APIBase.clientLocation
+}else{
+    var tempClient = new discord.Client({
         intents:[
             GatewayIntentBits.DirectMessages,
             GatewayIntentBits.GuildInvites,
@@ -23,35 +26,76 @@ const client = new discord.Client({
             GatewayIntentBits.MessageContent
         ],
         partials:[Partials.Channel,Partials.Message]
-})
+    })
+}
+/**@type {discord.Client} */
+const client = tempClient
 exports.client = client
+client.setMaxListeners(50)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
 
-client.setMaxListeners(30)
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false
 
-if (process.argv[2]){
+if (process.argv.some((v) => v == "--devconfig")){
-    if (process.argv[2].endsWith("d")){
+    async function logFLAGS(){
-        var isDev = true
+        const chalk = await (await import("chalk")).default
-        console.log("starting in dev mode...")
+        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
-    }else{var isDev = false}
+    }; logFLAGS()
-}else{var isDev = false}
+    isDevConfig = true
+    try{
+    tempconfig = require("./devConfig.json")
+    }catch{tempconfig = require("./config.json")}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--nochecker")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
-exports.developerMode = isDev
+exports.developerConfig = isDevConfig
 const language = require("./core/languageManager").language
 exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
 
-if (isDev){
+const config = tempconfig
-    try {
-        var config = require('./devConfig.json')
-    }catch{
-        console.log("devConfig.json not found! Trying the normal config...")
-        var config = require("./config.json")
-    }
-}else{var config = require('./config.json')}
 exports.config = config
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
+exports.storage = require('./core/dynamicdatabase/storage')
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
+
 exports.errorLog = require("./core/errorLogSystem")
 const log = this.errorLog.log
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")
+
+exports.hiddenData = require("./core/utils/hiddendata")
+this.errorLog.log("debug","loaded hiddendataTM")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+this.errorLog.log("debug","loaded buttons & embeds")
 
 client.on('ready',async () => {
+    this.errorLog.log("debug","client logged in")
     var statusSet = false
     const setStatus = (type,text) => {
         if (statusSet == true) return
@@ -65,12 +109,15 @@ client.on('ready',async () => {
         statusSet = true
         log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
     }
+    this.errorLog.log("debug","bot status loaded")
 
     const chalk = await (await import("chalk")).default
 
     if (!process.argv[2]){
         console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
         log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/liveStatus")()
 
         console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
@@ -91,7 +138,9 @@ client.on('ready',async () => {
 
     if (!process.argv[2].startsWith("slash")){
         console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
         log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/liveStatus")()
 
         console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
@@ -103,6 +152,7 @@ client.on('ready',async () => {
         await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
     }else{
         console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        this.errorLog.log("debug","slashmode activated")
         console.log("logs:\n================")
         console.log("client logged in...")
         console.log("loading files...")
@@ -120,18 +170,17 @@ client.on('ready',async () => {
 
     //load plugins
     require("./core/api/pluginlauncher")()
+    this.errorLog.log("debug","loading plugins")
 })
-
+if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
-if (!isDev){
+    this.errorLog.log("debug","loading checker.js")
-    require("./core/checker").checker()
+    this.errorLog.log("debug","checking config...")
-}
 
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
-    var storage = require('./core/dynamicdatabase/storage')
-    exports.storage = storage
 
+    this.errorLog.log("debug","LOADING COMMANDS")
     //commands
     require('./commands/ticket')()
     require("./commands/help")()
@@ -141,26 +190,38 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/add")()
     require("./commands/remove")()
     require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
 
+    this.errorLog.log("debug","LOADING CORE")
     //core
-    require('./core/ticketOpener')()
+    require('./core/ticketActions/ticketOpener')()
-    require("./core/ticketCloser").runThis()
-    require("./core/closebuttons")()
     require("./core/reactionRoles")()
-    require("./core/ticketReopener")()
 
+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
+
+    //require("./test")()
 }
 
+this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
 
 const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
 }
 const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
 }
+this.errorLog.log("debug","OT error system loaded successfully")
 
 client.on("debug", async (message) => {
     if (message.startsWith("Provided token:")){
@@ -178,4 +239,5 @@ process.on("uncaughtException",async (error,origin) => {
     APIEvents.onError(error.name+": "+error.message,new Date())
 })
 
-client.login(config.auth_token)
+if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.errorLog.log("debug","login with token")

language/arabic.json

@@ -1,80 +1,83 @@
 {
-    "errors":{
+  "errors": {
-        "missingArgsTitle":"حجج باطلة",
+    "missingArgsTitle": "قيمة غير صالحة!",
-        "missingArgsDescription":"حجة مفقودة",
+    "missingArgsDescription": "قيمة مفقودة",
-        "noPermsTitle":"ليس لديك إذن",
+    "noPermsTitle": "ليس لديك برمشنات !",
-        "noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن 'ADMINISTRATOR' أو أن تكون في قائمة الأدوار المسموح بها!",
+    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-        "chooseFromListTitle":"بطاقة التعريف غير صالحة",
+    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
-        "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
+    "chooseFromListTitle": "Invalid ID",
-        "boterror":"مشكلة في الروبوت",
+    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
-        "notInTicketTitle":"أنت لست في تذكرة!",
+    "boterror": "خلل في البوت !",
-        "notInTicketDescription":"هذا الأمر لا يعمل خارج التذاكر!",
+    "notInTicketTitle": "انت لست في تكت!",
-        "ticketDoesntExist":"هذه التذكرة لم تعد موجودة!",
+    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
-        "roleDoesntExist":"هذا الدور لم يعد موجودًا!",
+    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
-        "anotherOption":"هذا الخيار ليس تذكرة بل نوع آخر!",
+    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-        "maxAmountTitle":"بلغ الحد الأقصى!",
+    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
-        "maxAmountDescription":"لقد وصلت إلى الحد الأقصى لعدد التذاكر المسموح بها!\nلذلك لا يمكنك إنشاء واحدة جديدة!",
+    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-        "somethingWentWrong":"**هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
+    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-        "somethingWentWrongTranscript":"**حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
+    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
+    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
   },
-    "commands":{
+  "commands": {
-        "userAddedTitle":"تمت إضافة المستخدم!",
+    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
-        "userAddedDescription":"{0} يضاف إلى هذه التذكرة!",
+    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
-        "userRemovedTitle":"تمت إزالة المستخدم!",
+    "renameTitle": "تم تغيير أسم التكت الى {0}!",
-        "userRemovedDescription":"{0} تمت إزالته من هذه التذكرة!",
+    "closeTitle": "تم أغلاق التكت!",
+    "deleteTitle": " جاري حذف التكت...",
+    "reopenTitle": "إعادة فتح التكت!",
+    "claimTitle":"This ticket is now claimed to {0}",
+    "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"تم تغيير الاسم!",
+    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
-        "renameWarning":"تحذير: يمكنك فقط تغيير اسم القناة مرتين في الدقيقة!\n(هذا يرجع إلى حدود معدل الخلاف)",
+    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
-
-        "closeTitle":"أغلق هذه التذكرة!",
-        "closeDescription":"يمكنك إغلاق هذه التذكرة بالضغط على الزر أدناه!",
-        "deleteTitle":"احذف هذه التذكرة!",
-        "deleteDescription":"يمكنك حذف هذه التذكرة بالضغط على الزر أدناه!",
-        "reopenTitle":"أعد فتح هذه التذكرة!",
-        "reopenDescription":"يمكنك إعادة فتح هذه التذكرة بالضغط على الزر أدناه!",
-
-        "ticketWarning":"التضمين في الرسالة أدناه!",
-        "maxTicketWarning":"**تحذير:** _يمكنك فقط إنشاء ملفات {0} تذكرة في كل مرة!_"
   },
-    "helpMenu":{
+  "helpMenu": {
-        "title":"قائمة التعليمات:",
+    "title": "الأوامر المتاحة:",
-        "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
+    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
-        "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",
+    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
 
-        "msgCmd":"تفرخ تضمين مع الأزرار. (المسؤولون فقط)",
+    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-        "renameCmd":"إعادة تسمية تذكرة. (بدون مسافات)",
+    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
-        "closeCmd":"أغلق التذكرة.",
+    "closeCmd": "أغلاق التكت.",
-        "deleteCmd":"حذف التذكرة.",
+    "deleteCmd": "حذف التكت.",
-        "addCmd":"أضف مستخدمًا إلى التذكرة.",
+    "addCmd": "إضافة مستخدم الى التكت.",
-        "removeCmd":"إزالة مستخدم من التذكرة.",
+    "removeCmd": "إزالة مستخدم من التكت.",
-        "reopenCmd":"أعد فتح التذكرة بعد إغلاقه."
+    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
   },
-    "buttons":{
+  "buttons": {
-        "close":"إغلاق التذكرة",
+    "close": "إغلاق التكت",
-        "delete":"حذف التذكرة",
+    "delete": "حذف التكت",
-        "reopen":"إعادة فتح التذكرة",
+    "reopen": "إعادة فتح التكت",
-        "sendTranscript":"إرسال ملف النص"
+    "sendTranscript": "طبع التكت",
+    "closeWithReason":"close with reason"
   },
-    "messages":{
+  "messages": {
-        "reopenTitle":"أعيد فتح هذه التذكرة!",
+    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
-        "reopenDescription":"لا تتردد في التحدث مرة أخرى!",
+    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
-        "closedTitle":"أغلقت هذه التذكرة!",
+    "closedTitle": "تم إغلاق التكت!",
-        "closedDescription":"يمكن للمسؤولين فقط التحدث في هذه التذكرة الآن!\n\n*انقر فوق الزر أدناه لحذف هذه التذكرة أو إعادة فتحها!*",
+    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
-        "createdTitle":"تم إنشاء التذكرة!",
+    "createdTitle": "تم إنشاء تكت!",
-        "createdDescription":"تم إنشاء تذكرتك ، يمكنك اكتشافها عن طريق ping",
+    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
-        "newTicketDmTitle":"تذكرة جديدة!",
+    "newTicketDmTitle": "تكت جديد!",
-        "closedTicketDmTitle":"تم إغلاق التذكرة!",
+    "closedTicketDmTitle": "تم إغلاق التكت!",
-        "deletedTicketDmTitle":"تم حذف التذكرة!",
+    "deletedTicketDmTitle": "تم حذف التكت!",
-        "closedTicketDmDescription":"تم إغلاق تذكرتك!",
+    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
-        "deletedTicketDmDescription":"تم حذف تذكرتك!",
+    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
-        "reopenTicketDmTitle":"أعيد فتح التذكرة!",
+    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-        "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
+    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
-        "newTranscriptTitle":"نسخة جديدة هنا!",
+    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
-        "newTranscriptDescription":"يمكنك العثور على النص في الملف النصي أعلاه!",
+    "hereIsTheTranscript": "هذا هي النسخة:",
-        "hereIsTheTranscript":"هذا هو النص:",
 
-        "chooseCategory":"اختر فئة:",
+    "chooseCategory": "أختر الكتقاجوري:",
-        "gettingdeleted":"...يتم حذف التذكرة"
+    "gettingdeleted": "يتم حذف التكت...",
+
+    "none": "لا يوجد",
+    "reason": "سبب",
+
+    "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
   }
 }

language/custom.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -18,26 +19,20 @@
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
+        "userAddedTitle":"Added {0} to this ticket!",
-        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
-        "userRemovedTitle":"User Removed!",
+        "renameTitle":"Changed the name to {0}!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
+        "closeTitle":"Closed this ticket!",
-
+        "deleteTitle":"Deleting this ticket...",
-        "renameTitle":"The name is changed!",
+        "reopenTitle":"Re-Opened this ticket!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
+        "claimTitle":"This ticket is now claimed to {0}",
-
+        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +48,8 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +67,17 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
     }
 }

language/czech.json

@@ -4,6 +4,7 @@
         "missingArgsDescription":"Chybí argumenty",
         "noPermsTitle":"Nemáš práva!",
         "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDelete":"Pouze admin může smazat ticket!",
         "chooseFromListTitle":"Neplatné ID",
         "chooseFromListDescription":"Vyber si z těchto ID:",
         "boterror":"Error!",
@@ -18,20 +19,14 @@
         "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
     },
     "commands":{
-        "userAddedTitle":"Uživatel přidán!",
+        "userAddedTitle":"{0} byl přidán do ticketu!",
-        "userAddedDescription":"{0} je přidán do ticketu!",
+        "userRemovedTitle":"{0} byl odebrám z ticketu!",
-        "userRemovedTitle":"Uživatel odebrán!",
-        "userRemovedDescription":"{0} je odstraněn z ticketu!",
-
         "renameTitle":"Jméno bylo změněno!",
-        "renameWarning":"Varování: jméno kanálu můžeš změnit pouze 2x za minutu!",
-
         "closeTitle":"Zavři tento ticket!",
-        "closeDescription":"Můžeš zavřít ticket kliknutím na tlačítko níže!",
         "deleteTitle":"Smaž tento ticket!",
-        "deleteDescription":"Můžeš smazat ticket kliknutím na tlačítko níže!",
         "reopenTitle":"Znovu otevři ticket!",
-        "reopenDescription":"Můžeš znovu otevřít tento ticket kliknutínm na tlačítko níže!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
@@ -53,7 +48,8 @@
         "close":"Zavři ticket",
         "delete":"Smaž ticket",
         "reopen":"Znovu otevři ticket",
-        "sendTranscript":"Odešli log ticketu"
+        "sendTranscript":"Odešli log ticketu",
+        "closeWithReason":"close with reason"
     },
     "messages":{
         "reopenTitle":"Ticket znovu otevřen!",
@@ -71,9 +67,17 @@
         "reopenTicketDmTitle":"Ticket znovu otevřen!",
         "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
         "newTranscriptTitle":"Nový log ticketu je zde!",
-        "newTranscriptDescription":"Zde najdeš log svého ticketu!",
         "hereIsTheTranscript":"Zde je log:",
 
-        "chooseCategory":"Vyber kategorii:"
+        "chooseCategory":"Vyber kategorii:",
+        "gettingdeleted":"Ticket bude smazán",
+
+        "none":"nic",
+        "reason":"důvod",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
     }
 }

language/dutch.json

@@ -1,67 +1,63 @@
 {
     "errors":{
-        "missingArgsTitle":"Ongeldige Argumenten!",
+        "missingArgsTitle":"Onjuiste parameters!",
-        "missingArgsDescription":"Geen Argument",
+        "missingArgsDescription":"Er missen parameters",
         "noPermsTitle":"Geen permissies!",
-        "noPermsDescription":"Je hebt niet de juiste rollen om deze command uit te voeren!\nJe hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane rollen zitten!",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
-        "chooseFromListTitle":"Ongeldig ID",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
-        "chooseFromListDescription":"Kies een van deze id's:",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
         "boterror":"Bot Error!",
         "notInTicketTitle":"Je bent niet in een ticket!",
         "notInTicketDescription":"Deze command werkt niet buiten tickets!",
         "ticketDoesntExist":"Dit ticket bestaat niet meer!",
         "roleDoesntExist":"Deze rol bestaat niet meer!",
-        "anotherOption":"Deze optie is geen ticket maar een ander type!",
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
-        "maxAmountTitle":"Max aantal bereikt!",
+        "maxAmountTitle":"Maximum numer bereikt!",
-        "maxAmountDescription":"Je hebt het maximum aantal openstaande ticket bereikt!\nDus je kan er geen nieuwe maken!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
         "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
-        "somethingWentWrongTranscript":"Iets ging fout bij het maken van het transcript!**\nProbeer een andere keer opnieuw!"
+        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
-        "userAddedTitle":"User Toegevoegd!",
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
-        "userAddedDescription":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
-        "userRemovedTitle":"User Verwijderd!",
+        "renameTitle":"De naam is veranderd naar {0}!",
-        "userRemovedDescription":"{0} is verwijderd van dit ticket!",
+        "closeTitle":"Ticket gesloten!",
-
+        "deleteTitle":"Ticket aan het verwijderen...",
-        "renameTitle":"De naam is veranderd!",
+        "reopenTitle":"Ticket heropend!",
-        "renameWarning":"Waarschuwing: je kan de kanaalnaam maar 2 keer per minuut veranderen!\n(dit heeft te maken met discord rate limits)",
+        "claimTitle":"This ticket is now claimed to {0}",
-
+        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "closeTitle":"Sluit dit ticket!",
-        "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
-        "deleteTitle":"Verwijder dit ticket!",
-        "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
-        "reopenTitle":"Heropen dit ticket!",
-        "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
-        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd aanmaken!_"
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Beschikbare Commands:",
         "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
         "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
 
-        "msgCmd":"Spawn een embed met knoppen. (admins only)",
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
         "renameCmd":"Hernoem een ticket. (geen spaties)",
         "closeCmd":"Sluit een ticket.",
-        "deleteCmd":"Verwijder een ticket.",
+        "deleteCmd":"Verijder een ticket.",
-        "addCmd":"Voeg een user toe aan een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten wordt."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is."
     },
     "buttons":{
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Stuur Transcript Bestand"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"sluit met reden"
     },
     "messages":{
-        "reopenTitle":"Dit ticket is terug geopend!",
+        "reopenTitle":"Ticket heropend!",
-        "reopenDescription":"Voel vrij om terug te praten!",
+        "reopenDescription":"Voel vrij om weer te praten!",
-        "closedTitle":"Dit ticket is gesloten!",
+        "closedTitle":"Ticket gesloten!",
-        "closedDescription":"Nu kunnen alleen nog admins praten in dit ticket!\n\n*Klik op de knop hier onder om het ticket terug te openen of te verwijderen!*",
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
-        "createdTitle":"Ticket Gemaakt!",
+        "createdTitle":"Ticket Aangemaakt!",
-        "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
 
         "newTicketDmTitle":"Nieuw Ticket!",
         "closedTicketDmTitle":"Ticket Gesloten!",
@@ -70,11 +66,18 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Een nieuw transcript is hier!",
+        "newTranscriptTitle":"Er is een nieuw transcript!",
-        "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
         "hereIsTheTranscript":"Hier is het transcript:",
 
         "chooseCategory":"kies een categorie:",
-        "gettingdeleted":"Ticket wordt verwijderd..."
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden",
+
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
     }
 }

language/english.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -18,26 +19,20 @@
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
+        "userAddedTitle":"Added {0} to this ticket!",
-        "userAddedDescription":"{0} is added to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
-        "userRemovedTitle":"User Removed!",
+        "renameTitle":"Changed the name to {0}!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
+        "closeTitle":"Closed this ticket!",
-
+        "deleteTitle":"Deleting this ticket...",
-        "renameTitle":"The name is changed!",
+        "reopenTitle":"Re-Opened this ticket!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
+        "claimTitle":"This ticket is now claimed to {0}",
-
+        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +48,8 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +67,17 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
     }
 }

language/french.json

@@ -1,74 +1,83 @@
 {
     "errors":{
-        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsTitle":"Arguments invalides!",
         "missingArgsDescription":"Argument manquant",
         "noPermsTitle":"Pas de permissions!",
-        "noPermsDescription":"Vous n'avez pas les bons rôles pour exécuter cette commande !\nVous avez besoin de la permission `ADMINISTRATOR` ou d'être dans la liste des rôles autorisés !",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
         "boterror":"Bot Error!",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
-        "ticketDoesntExist":"Ce billet n'existe plus !",
+        "ticketDoesntExist":"Ce ticket n'existe plus!",
-        "roleDoesntExist":"Ce rôle n'existe plus !",
+        "roleDoesntExist":"Ce rôle n'existe plus!",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
-        "maxAmountTitle":"Montant max atteint !",
+        "maxAmountTitle":"Montant maximum atteint!",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
-        "somethingWentWrong":"**Une erreur s'est produite !**\nVeuillez réessayer une autre fois !",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription !**\nVeuillez réessayer une autre fois !"
+        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
-        "userAddedTitle":"Utilisateur ajouté !",
+        "userAddedTitle":"{0} a été ajouté à ce ticket!",
-        "userAddedDescription":"{0} est ajouté à ce billet !",
+        "userRemovedTitle":"Supprimé {0} de ce ticket!",
-        "userRemovedTitle":"Utilisateur supprimé!",
+        "renameTitle":"Changement du nom en {0}!",
-        "userRemovedDescription":"{0} est supprimé de ce ticket!",
+        "closeTitle":"Fermé ce ticket!",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"Le nom est changé !",
+        "ticketWarning":"L'intégration est dans le message ci-dessous!",
-        "renameWarning":"Attention : vous ne pouvez modifier le nom de la chaîne que 2 fois par minute !\n(ceci est dû aux limites du taux de discorde)",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
-
-        "closeTitle":"Fermez ce ticket !",
-        "closeDescription":"Vous pouvez fermer ce ticket en cliquant sur le bouton ci-dessous !",
-        "deleteTitle":"Supprimez ce billet !",
-        "deleteDescription":"Vous pouvez supprimer ce ticket en cliquant sur le bouton ci-dessous !",
-        "reopenTitle":"Ré-ouvrez ce ticket !",
-        "reopenDescription":"Vous pouvez rouvrir ce ticket en cliquant sur le bouton ci-dessous !",
-
-        "ticketWarning":"L'intégration est dans le message ci-dessous !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} billet(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Menu d'aide:",
+        "title":"Commandes disponibles :",
         "header1":"**Allez à {0} pour créer un ticket !**\n\n",
-        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket!**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Créez une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
         "renameCmd":"Renommer un ticket. (sans espaces)",
         "closeCmd":"Fermer un ticket.",
         "deleteCmd":"Supprimer un billet.",
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Rouvrir un ticket après sa clôture."
     },
     "buttons":{
         "close":"Fermer le ticket",
         "delete":"Supprimer le billet",
         "reopen":"Billet de réouverture",
-        "sendTranscript":"Envoyer le fichier de transcription"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"fermer avec une raison"
     },
     "messages":{
         "reopenTitle":"A rouvert ce ticket!",
         "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket",
+        "closedTitle":"Fermé ce ticket!",
         "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
         "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau ticket!",
+        "newTicketDmTitle":"Nouveau billet!",
+        "closedTicketDmTitle":"Billet fermé!",
+        "deletedTicketDmTitle":"Billet supprimé !",
+        "closedTicketDmDescription":"Votre billet est fermé !",
+        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmDescription":"Votre billet est rouvert !",
         "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "newTranscriptDescription":"Vous pouvez trouver la transcription dans le fichier texte ci-dessus !",
+        "hereIsTheTranscript":"Voici la transcription :",
-        "hereIsTheTranscript":"Voici la transcription :",
 
         "chooseCategory":"choisissez une catégorie:",
-        "gettingdeleted":"Le ticket est en cours de suppression..."
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"rien",
+        "reason":"raison",
+
+        "deletedby":"supprimé par",
+        "closedby":"fermé par",
+        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "chooseATicket": "Choisir un ticket"
     }
 }

language/german.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Ungültiges Argument!",
         "missingArgsDescription":"Fehlendes Argument!",
         "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Ungültige ID",
         "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
         "boterror":"Bot Fehler!",
@@ -18,26 +19,20 @@
         "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
     },
     "commands":{
-        "userAddedTitle":"User geaddet!",
+        "userAddedTitle":"Added {0} to this ticket!",
-        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
-        "userRemovedTitle":"User entfernt!",
+        "renameTitle":"Changed the name to {0}!",
-        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"Der Name wurde geändert!",
+        "ticketWarning":"The embed is in the message below!",
-        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
-
-        "closeTitle":"Dieses Ticket schließen!",
-        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
-        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
-        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
-
-        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
     },
     "helpMenu":{
-        "title":"Hilfe Menu:",
+        "title":"Available Commands:",
         "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
         "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
 
@@ -53,7 +48,8 @@
         "close":"Ticket schließen",
         "delete":"Ticket löschen",
         "reopen":"Ticket wieder öffnen",
-        "sendTranscript":"Transcript-Datei senden"
+        "sendTranscript":"Transcript-Datei senden",
+        "closeWithReason":"Geschlossen mit dem Grund"
     },
     "messages":{
         "reopenTitle":"Dieses Ticket wiedereröffnet!",
@@ -71,10 +67,17 @@
         "reopenTicketDmTitle":"Ticket neu Eröffnen!",
         "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
         "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
-        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
         "hereIsTheTranscript":"Hier ist das Transscript:",
 
         "chooseCategory":"Wähle eine Kategorie:",
-        "gettingdeleted":"Ticket wird gelöscht..."
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        "modalreason":"Was ist der Grund für das schließen des Tickets?",
+        "chooseATicket": "Wähle ein Ticket"
     }
 }

language/italian.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomento mancante",
+        "noPermsTitle":"Permessi mancanti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "anotherOption":"Questa opzione non è di un ticket!",
+        "maxAmountTitle":"Massimo numero raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunto {0} al ticket!",
+        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+        "renameTitle":"Cambia il nome in {0}!",
+        "closeTitle":"Chiudo questo ticket!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-Aperto questo ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+
+        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un membro al ticket.",
+        "removeCmd":"Rimuovi un membro dal ticket.",
+        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+    },
+    "buttons":{
+        "close":"Chiudi il ticket",
+        "delete":"Elimina il ticket",
+        "reopen":"Riapri il ticket",
+        "sendTranscript":"Trascrizione",
+        "closeWithReason":"chiudi con un motivo"
+    },
+    "messages":{
+        "reopenTitle":"Riaperto questo ticket!",
+        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "closedTitle":"Chiudo questo ticket!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "reopenTicketDmTitle":"Ticket riaperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+        "newTranscriptTitle":"Un nuova trascrizione è qui!",
+        "hereIsTheTranscript":"Qui è la trascrizione:",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+        "chooseATicket": "Scegli un ticket"
+    }
+}

language/portuguese.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumentos inválidos!",
+        "missingArgsDescription":"Argumento ausente",
+        "noPermsTitle":"Sem permissões!",
+        "noPermsDescription":"Você precisa da permissão `ADMINISTRATOR` ou estar na lista de funções permitidas!",
+        "noPermsDelete":"Somente administradores podem deletar um ticket!",
+        "chooseFromListTitle":"ID inválido",
+        "chooseFromListDescription":"Escolha um dos IDs abaixo:",
+        "boterror":"Erro de bot!",
+        "notInTicketTitle":"Você não está em um ticket!",
+        "notInTicketDescription":"Este comando não funciona fora dos tickets!",
+        "ticketDoesntExist":"Este ticket não existe mais!",
+        "roleDoesntExist":"Esta função não existe mais!",
+        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
+        "maxAmountTitle":"Quantidade máxima atingida!",
+        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
+        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
+    },
+    "commands":{
+        "userAddedTitle":"Adicionado {0} a este ticket!",
+        "userRemovedTitle":"Removido {0} deste ticket!",
+        "renameTitle":"Mudou o nome para {0}!",
+        "closeTitle":"Fechado este ticket!",
+        "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"A incorporação está na mensagem abaixo!",
+        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
+    },
+    "helpMenu":{
+        "title":"Comandos Disponíveis:",
+        "header1":"**Vá para {0} para criar um ticket!**\n\n",
+        "header2":"**Execute o comando `/new` ou `/ticket` para criar um ticket!**\n\n",
+
+        "msgCmd":"Gerar uma incorporação com botões. (somente administradores)",
+        "renameCmd":"Renomear um ticket. (sem espaços)",
+        "closeCmd":"Fechar um ticket.",
+        "deleteCmd":"Excluir um ticket.",
+        "addCmd":"Adicionar um usuário ao ticket.",
+        "removeCmd":"Remover um usuário do ticket.",
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+    },
+    "buttons":{
+        "close":"Fechar Ticket",
+        "delete":"Excluir Ticket",
+        "reopen":"Reabrir Ticket",
+        "sendTranscript":"Transcrição",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Reabriu este ticket!",
+        "reopenDescription":"Sinta-se à vontade para falar novamente!",
+        "closedTitle":"Fechado este ticket!",
+        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
+        "createdTitle":"Ticket criado!",
+        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
+
+        "newTicketDmTitle":"Novo Ticket!",
+        "closedTicketDmTitle":"Ticket fechado!",
+        "deletedTicketDmTitle":"Ticket excluído!",
+        "closedTicketDmDescription":"Seu ticket está fechado!",
+        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
+        "reopenTicketDmTitle":"Ticket reaberto!",
+        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
+        "newTranscriptTitle":"Uma nova transcrição está aqui!",
+        "hereIsTheTranscript":"Aqui está a transcrição:",
+
+        "chooseCategory":"Escolha a categoria:",
+        "gettingdeleted":"Ticket está sendo deletado...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/romanian.json

@@ -1,80 +1,83 @@
 {
     "errors":{
-        "missingArgsTitle":"Argumente invalide!",
+        "missingArgsTitle":"Argumente Invalide",
-        "missingArgsDescription":"Argument lipsa",
+        "missingArgsDescription":"Argument Lipsa",
-        "noPermsTitle":"Nu ai permisiunile necesare!",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
-        "noPermsDescription":"Nu ai rolurile necesare!\nAi nevoie de permisiunea `ADMINISTRATOR` sau sa fii in lista rolurilor permise!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
-        "chooseFromListTitle":"ID invalid",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
         "boterror":"Eroare bot!",
         "notInTicketTitle":"Nu esti intr-un ticket!",
-        "notInTicketDescription":"Aceasta comanda nu functioneaza in afara ticket-urilor!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
         "ticketDoesntExist":"Acest ticket nu mai exista!",
-        "roleDoesntExist":"Acest rol nu mai exista",
+        "roleDoesntExist":"Acest rol nu mai exista!",
-        "anotherOption":"Aceasta optiune nu este un ticket ci doar alt tip!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
-        "maxAmountTitle":"Limita a fost atinsa",
+        "maxAmountTitle":"Limita atinsa!",
-        "maxAmountDescription":"Ai atins limita maxima de tickete\nNu mai poti creea altele!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
-        "somethingWentWrong":"**Ceva nu a mers bine :(**\nTe rugam sa incerci din nou mai tarziu",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
-        "somethingWentWrongTranscript":"**Ceva nu a mers bine in timpul creerii copiei a ticket-ului!**\nTe rugam sa incerci din nou mai tarziu!"
+        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
     },
     "commands":{
-        "userAddedTitle":"Utilizator adaugat!",
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
-        "userAddedDescription":"{0} este adaugat la acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
-        "userRemovedTitle":"Utilizator eliminat!",
+        "renameTitle":"Nume schimbat in {0}!",
-        "userRemovedDescription":"{0} este eliminat din acest ticket!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"Numele este schimbat!",
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
-        "renameWarning":"ATENTIE: poti schimba numele acestui ticket doar de 2 ori pe minut!\n(se datoreaza limitarii discord-ului)",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
-
-        "closeTitle":"Inchide acest ticket",
-        "closeDescription":"Poti inchide acest ticket doar apasand butonul de mai jos!",
-        "deleteTitle":"Sterge acest ticket!",
-        "deleteDescription":"Poti sterge acest ticket doar apasand butonul de mai jos",
-        "reopenTitle":"Re-deschide acest ticket!",
-        "reopenDescription":"Poti redeschide acest ticket doar apasand butonul de mai jos!",
-
-        "ticketWarning":"Embed-ul se afla in mesajul de mai jos:",
-        "maxTicketWarning":"**ATENTIE:** _Poti creea doar {0} ticket-e odata!_"
     },
     "helpMenu":{
-        "title":"Meniu de ajutor:",
+        "title":"Comenzi disponibile:",
-        "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
         "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
 
-        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
         "renameCmd":"Redenumeste un ticket. (fara spatii)",
-        "closeCmd":"Redenumeste un ticket ticket.",
+        "closeCmd":"Inchide un ticket.",
-        "deleteCmd":"Sterge un ticket a ticket.",
+        "deleteCmd":"Sterge un ticket.",
-        "addCmd":"adauga un utilizator la ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
-        "removeCmd":"Elimina un utilizator de la ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost inchis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
     },
     "buttons":{
-        "close":"Inchide Ticket-ul",
+        "close":"Inchide ticket-ul",
-        "delete":"Sterge Ticket-ul",
+        "delete":"Sterge ticket-ul",
-        "reopen":"Re-deschide Ticket-ul",
+        "reopen":"Re-deschide un ticket",
-        "sendTranscript":"Trimite copia chat-ului ticket-ului"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"Inchide cu motiv"
     },
     "messages":{
-        "reopenTitle":"Ticket re-deschis",
+        "reopenTitle":"Ticket Re-deschis!",
-        "reopenDescription":"Simte-te comfortabil sa vorbesti din nou!",
+        "reopenDescription":"Poti vorbi din nou!",
-        "closedTitle":"Inchide acest ticket ticket!",
+        "closedTitle":"Ticket inchis!",
-        "closedDescription":"Doar administratorii pot vorbi in acest ticket de acum!\n\n*Apasa pe butonele de mai jos pentru a inchide/deschide ticket-ul!*",
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
         "createdTitle":"Ticket Creat!",
-        "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
 
-        "newTicketDmTitle":"Ticket Nou!",
+        "newTicketDmTitle":"Ticket nou!",
-        "closedTicketDmTitle":"Ticket închis!",
+        "closedTicketDmTitle":"Ticket Inchis!",
-        "deletedTicketDmTitle":"Ticket șters!",
+        "deletedTicketDmTitle":"Ticket Sters!",
-        "closedTicketDmDescription":"Ticket-ul tau este închis!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
-        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
         "reopenTicketDmTitle":"Ticket Re-deschis!",
         "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
+        "newTranscriptTitle":"Un nou transcript este aici!",
-        "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
+        "hereIsTheTranscript":"Aici este transcriptul:",
-        "hereIsTheTranscript":"Aceasta este copia ticket-ului:",
 
         "chooseCategory":"Alege o categorie:",
-        "gettingdeleted":"Ticket-ul se sterge..."
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv",
+
+        "deletedby":"Sters de",
+        "closedby":"Inchis de",
+        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
+        "chooseATicket": "Alege un ticket"
     }
 }

language/slashcmds/slash.json

@@ -0,0 +1,139 @@
+{
+    "examples":{
+        "en-GB":"english",
+        "en-US":"english",
+        "nl":"dutch",
+        "ro":"romanian",
+        "de":"german",
+        "cs":"czech",
+        "fr":"french",
+        "es-ES":"spanish",
+        "it":"italian",
+
+        "MISSING":"arabic,portuguese",
+        "NOTAVAILABLE":"arabic,portuguese,czech"
+    },
+    "data":{
+        "help":{
+            "en-GB":"A list of the available commands.",
+            "en-US":"A list of the available commands.",
+            "nl":"Een lijst met de beschikbare commands.",
+            "ro":"O lista a comenzilor disponibile.",
+            "de":"Eine Liste der verfügbaren Befehle.",
+            "cs":"A list of the available commands",
+            "fr":"Une liste des commandes.",
+            "es-ES":"Una lista de los comandos disponibles.",
+            "it":"Una lista di tutti i comandi disponibili."
+        },
+        "message":{
+            "en-GB":"Spawn an embed with buttons.",
+            "en-US":"Spawn an embed with buttons.",
+            "nl":"Spawn een embed met knoppen.",
+            "ro":"Deschide un embed cu butoane.",
+            "de":"Sendet ein Embed mit Knöpfen.",
+            "cs":"Spawn an embed with buttons.",
+            "fr":"Créer un embed avec des boutons.",
+            "es-ES":"Genera un embed con botones.",
+            "it":"Genera un embed con un pulsante."
+        },
+        "close":{
+            "en-GB":"Close a ticket.",
+            "en-US":"Close a ticket.",
+            "nl":"Sluit een ticket",
+            "ro":"Inchide un ticket.",
+            "de":"Schließe ein Ticket.",
+            "cs":"Close a ticket.",
+            "fr":"Fermer un ticket.",
+            "es-ES":"Cierra un ticket.",
+            "it":"Chiudi un ticket."
+        },
+        "delete":{
+            "en-GB":"Delete a ticket.",
+            "en-US":"Delete a ticket.",
+            "nl":"Verwijder een ticket",
+            "ro":"Sterge un ticket.",
+            "de":"Lösche ein Ticket.",
+            "cs":"Delete a ticket.",
+            "fr":"Supprimer un ticket.",
+            "es-ES":"Elimina un ticket.",
+            "it":"Elimina un ticket."
+        },
+        "reopen":{
+            "en-GB":"Re-Open a ticket.",
+            "en-US":"Re-Open a ticket.",
+            "nl":"Heropen een ticket.",
+            "ro":"Re-deschide un ticket.",
+            "de":"Wiedereröffnung eines Tickets.",
+            "cs":"Re-Open a ticket.",
+            "fr":"Re-ouvrir un ticket.",
+            "es-ES":"Re-abre un ticket.",
+            "it":"Ri-Apri un ticket."
+        },
+        "add":{
+            "en-GB":"Add another user to a ticket.",
+            "en-US":"Add another user to a ticket.",
+            "nl":"Voeg een andere user toe aan een ticket.",
+            "ro":"Adauga un utilizator la acest ticket.",
+            "de":"Füge einen anderen Nutzer zum Ticket hinzu.",
+            "cs":"Add another user to a ticket.",
+            "fr":"Ajouter un utilisateur au ticket.",
+            "es-ES":"Agrega otro usuario al ticket.",
+            "it":"Aggiungi un membro al ticket"
+        },
+        "remove":{
+            "en-GB":"Remove a user from a ticket.",
+            "en-US":"Remove a user from a ticket.",
+            "nl":"Verwijder een user van een ticket.",
+            "ro":"Sterge un utilizator dintr-un ticket.",
+            "de":"Entferne einen Nutzer von dem Ticket.",
+            "cs":"Remove a user from a ticket.",
+            "fr":"Enlever quelqu’un du ticket.",
+            "es-ES":"Elimina otro usuario del ticket.",
+            "it":"Rimuovi un membro dal ticket"
+        },
+        "newticket":{
+            "en-GB":"Create a ticket",
+            "en-US":"Create a ticket",
+            "nl":"Maak een ticket aan",
+            "ro":"Creeaza un ticket.",
+            "de":"Erstelle ein Ticket.",
+            "cs":"Create a ticket",
+            "fr":"Créer un ticket",
+            "es-ES":"Crear un ticket.",
+            "it":"Crea un ticket"
+        },
+        "rename":{
+            "en-GB":"Rename a ticket channel.",
+            "en-US":"Rename a ticket channel.",
+            "nl":"Hernoem een ticket channel.",
+            "ro":"Redenumeste un ticket.",
+            "de":"Benenne einen Ticket Channel.",
+            "cs":"Rename a ticket channel",
+            "fr":"Renommer un ticket.",
+            "es-ES":"Renombrar un canal de ticket.",
+            "it":"Rinomina il canale di un ticket."
+        },
+        "claim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        },
+        "unclaim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        }
+    }
+}

language/spanish.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"¡Argumentos inválidos!",
         "missingArgsDescription":"Argumento faltante.",
         "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"¡No tienes permiso para usar este comando.!\n¡Necesitas el permiso `ADMINISTRATOR` permiso o tener uno de los roles permitidos!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
         "chooseFromListTitle":"ID Invalida",
         "chooseFromListDescription":"Elije una de las ID de abajo:",
         "boterror":"¡Error del bot!",
@@ -18,26 +19,20 @@
         "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
     },
     "commands":{
-        "userAddedTitle":"¡Usuario agregado!",
+        "userAddedTitle":"Se agregó {0} al ticket!",
-        "userAddedDescription":"¡{0} fué agregado al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
-        "userRemovedTitle":"¡Usuario eliminado!",
+        "renameTitle":"Cambió el nombre a {0}!",
-        "userRemovedDescription":"¡{0} fué eliminado del ticket!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"¡El nombre fué cambiado!",
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
-        "renameWarning":"Aviso: Solo puedes cambiar el nombre 2 veces por minuto.\n(Esto es por limitaciones de Discord)",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
-
-        "closeTitle":"¡Cierra el ticket!",
-        "closeDescription":"¡Puedes cerrar el ticket con el botón de abajo!",
-        "deleteTitle":"¡Elimina el ticket!",
-        "deleteDescription":"¡Puedes eliminar el ticket con el botón de abajo!",
-        "reopenTitle":"¡Re-Abre el ticket!",
-        "reopenDescription":"¡Puedes re-abrir el ticket con el botón de abajo!",
-
-        "ticketWarning":"¡El emblema está en el mensaje de abajo!",
-        "maxTicketWarning":"**Aviso:** _Solo puedes poseer {0} ticket(s) al mismo tiempo!_"
     },
     "helpMenu":{
-        "title":"Menú de ayuda:",
+        "title":"Comandos disponibles:",
         "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
         "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
 
@@ -53,7 +48,8 @@
         "close":"Cerrar ticket.",
         "delete":"Eliminar ticket",
         "reopen":"Re-Abrir ticket",
-        "sendTranscript":"Obtener transcript."
+        "sendTranscript":"Obtener transcript.",
+        "closeWithReason":"cerrar con razón"
     },
     "messages":{
         "reopenTitle":"¡Ticket Re-Abierto!",
@@ -71,10 +67,17 @@
         "reopenTicketDmTitle":"¡Ticket re-abierto!",
         "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
         "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "newTranscriptDescription":"¡Puedes encontrar el transcript en el archivo de texto que se muestra arriba!",
         "hereIsTheTranscript":"Aquí está el transcript:",
 
-        "chooseCategory":"elije una categoría:",
+        "chooseCategory":"Elije una categoría:",
-        "gettingdeleted":"El ticket se está viendo eliminado..."
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"Ninguna.",
+        "reason":"Razón",
+
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
     }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "2.4.0",
+  "version": "3.0.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {

plugins/example.plugin.js

@@ -16,7 +16,4 @@ module.exports = () => {
 
 
     */
-
-
-
 }