Merge pull request #29 from DJj123dj/dev

Open ticket 3.0!
Merge branch 'main' into dev
2022-10-07 16:36:20 +02:00 · 2022-10-07 16:35:58 +02:00 · 2022-10-07 16:32:29 +02:00 · 2022-10-05 20:38:06 +02:00 · 2022-10-05 20:25:35 +02:00 · 2022-10-01 12:08:42 +02:00
65 changed files with 1836 additions and 1157 deletions
@@ -12,3 +12,5 @@ developerChangelog.md
 storage/dynamicDB/
 storage/.DS_Store
 .vscode/
+livestatus.json
+test.js
@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+support@dj-dj.be.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.
@@ -0,0 +1,3 @@
+# comming soon
+For now on, you can create a ticket in our server:
+https://discord.dj-dj.be
@@ -1,15 +1,10 @@
-## We need translators!
-If you know a language that isn't already in open ticket and you can write json,
-then is this the job for you!
+# Open Ticket
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.0.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.0.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)

-make a ticket in our server to start!
+Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
+Start using it now, you can do anything!

-*if you translate, you will come in the credits*
-
-# open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.5.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.5.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
-
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
+*We love to hear suggestions for more features!*

 <img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>

@@ -20,68 +15,45 @@ This is an open-source discord ticket bot, you can configure it and it comes wit
 - Sanke: for translation & new ideas
 - Everyone that reported a bug
 #### And our translators!
- ExothDE: for translation
- 1x1: for translation
- R0JO: for translation
- t0miiis for translation
+- ExothDE
+- 1x1
+- Redactado
+- t0miiis
+- josuens14
+- M4
+- David.
+- Maurizio

 ## features
 - discord interaction buttons
 - slash & text commands
 - close, delete & re-open tickets
- translation in 8 different languages
- dynamic database system
+- translation in 10 different languages
 - transcripts
 - add/remove users from a ticket
- custom colors & name for embeds
- customise your ticket
- create url buttons for websites
- create reaction roles
- build with discord.js v14
- configure everything per ticket
- remove credits if you want :(
+- a lot of customisation options.
+- tickets, reaction roles & links are all possible!
+- choose between buttons or dropdowns!
+- discord.js v14
+- everyting is configurable
+- custom API + plugins
 - unlimited tickets spread over multiple messages
-
-*comming soon:*
- dashboard
- view transcripts in dashboard
- share transcripts
 - close with reason
- more translation

-## installation
-**You need `node.js 16` to run this project!**
+*comming soon*
+- share transcripts
+- view transcripts in html

-### packages
- chalk => version `latest`
- discord.js => version `latest`
- express => version `latest`
- node-localstorage => version `latest`
- axios => version `latest`
+## quick start
+[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)

-You can install all of them by running `npm install`
-
-## running
-you can run `node index.js` but i would recommend you to use `npm start`
-
-if there are any errors, you can open an **issue on github** or **contact me in our discord server**.
-
-### config
-Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.5.0)
-
-### intents & permissions
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
- `SERVER MEMBERS INTENT`
- `MESSAGE CONTENT INTENT`
-
-To work the best, the bot needs `ADMINISTRATOR` permissions.
-You can also configure your own permissions
+## documentation
+[Official Documentation](https://docs.openticket.dj-dj.be)

 ## information

-_v2.5.0 stable_
+_v3.0.0_

-changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
+changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)

 © 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"add")) return
        var user = msg.mentions.users.first()
        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
@@ -27,13 +30,13 @@ module.exports = () => {
            const ticketId = hiddendata.data.find(d => d.key == "type").value

            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user)]})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})

            var loguser = msg.mentions.users.first()
            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])

-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})

            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -41,7 +44,7 @@ module.exports = () => {
        
    })

-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "add") return
        const user = interaction.options.getUser("user")
@@ -59,13 +62,13 @@ module.exports = () => {
            const ticketId = hiddendata.data.find(d => d.key == "type").value

            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user)]})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})

            var loguser = user
            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])

-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
            
@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = claimingUser
+            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}
@@ -7,11 +7,22 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"close")) return

+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason

        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
@@ -19,7 +30,10 @@ module.exports = () => {
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author)],components:[bot.buttons.close.closeCommandRow]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

            var name = msg.channel.name
            var prefix = ""
@@ -30,7 +44,7 @@ module.exports = () => {
                }
            })

-            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",false,true)
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)

            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
@@ -40,19 +54,24 @@ module.exports = () => {
        
    })

-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "close") return

        //interaction.deferReply()

+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
+
       interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

            var name = interaction.channel.name
            var prefix = ""
@@ -63,7 +82,7 @@ module.exports = () => {
                }
            })

-            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)

            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"delete")) return

        if (!msg.guild) return
@@ -35,7 +38,7 @@ module.exports = () => {
                }
            })

-            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)

            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -44,7 +47,7 @@ module.exports = () => {
        
    })

-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "delete") return

@@ -53,7 +56,7 @@ module.exports = () => {
        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
-            return interaction.reply({embeds:[bot.errorLog.noPermsDelete]})
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
        }

        interaction.channel.messages.fetchPinned().then(msglist => {
@@ -73,7 +76,7 @@ module.exports = () => {
                }
            })

-            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)

            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
@@ -6,21 +6,26 @@ const log = bot.errorLog.log
 const l = bot.language

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
    const helpEmbed = new discord.EmbedBuilder()
        .setColor(config.main_color)
        .setTitle("❔ "+l.helpMenu.title)

-    const prefix = config.prefix
    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")

    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})

    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix

-    client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix)) return
        var args = msg.content.split(config.prefix)
        
@@ -40,7 +45,7 @@ module.exports = () => {
        }
    })

-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "help") return

@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"remove")) return
        var user = msg.mentions.users.first()
        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
@@ -27,21 +30,21 @@ module.exports = () => {
            const ticketId = hiddendata.data.find(d => d.key == "type").value

            msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user)]})
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})

            var loguser = msg.mentions.users.first()
            
            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])

-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        })
        
    })

-    client.on("interactionCreate",async (interaction) => {
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "remove") return
        const user = interaction.options.getUser("user")
@@ -59,14 +62,14 @@ module.exports = () => {
            const ticketId = hiddendata.data.find(d => d.key == "type").value

            interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user)]})
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})

            var loguser = user
            
            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])

-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
        })
@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"rename")) return

        if (!msg.guild) return
@@ -50,7 +53,7 @@ module.exports = () => {
        
    })

-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "rename") return

@@ -7,9 +7,12 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
+
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"reopen")) return

        msg.channel.messages.fetchPinned().then(msglist => {
@@ -18,9 +21,11 @@ module.exports = () => {
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value

+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})

-            require("../core/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
            
            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
@@ -28,7 +33,7 @@ module.exports = () => {
        
    })

-    client.on("interactionCreate",async (interaction) => {
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "reopen") return

@@ -40,9 +45,11 @@ module.exports = () => {
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value

+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})

-            require("../core/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
            
            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
@@ -7,8 +7,11 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")

 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
+
    /**@type {String[]} */
    var msgIds = []
    config.messages.forEach((msg) => {
@@ -16,7 +19,7 @@ module.exports = () => {
    })


-    client.on("messageCreate", msg => {
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
            
            if (!msg.guild) return
@@ -31,7 +34,7 @@ module.exports = () => {
            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})


-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
            
            msg.channel.send({embeds:[embed],components:componentRows})
            
@@ -40,7 +43,7 @@ module.exports = () => {
        }
    })

-    client.on("interactionCreate", (interaction) => {
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "message") return

@@ -54,7 +57,7 @@ module.exports = () => {

            if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})

-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
            
            interaction.reply({content:l.commands.ticketWarning})
            interaction.channel.send({embeds:[embed],components:componentRows})
@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = msg.author
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+        const user = interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}
@@ -24,7 +24,9 @@

        "enable_transcript":false,
        "enable_DM_transcript":false,
-        "transcript_channel":"channel id"
+        "transcript_channel":"channel id",
+
+        "showSlashcmdsInHelp":false
    },

    "options":[
@@ -41,8 +43,18 @@
            "channelprefix":"question-",
            "category":"category id",
            "message":"You created a ticket!",
-            "enableDMMessage":true,
-            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*"
+            "enableDmOnOpen":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            }
            
        },
        {
@@ -67,7 +79,7 @@
            "color":"red",
            "roles":["discord role id"],
            "mode":"add&remove|remove|add",
-            "enableDMMessage":true
+            "enableDmOnOpen":true
            
        }
    ],
@@ -77,9 +89,10 @@
            "id":"1",
            "name":"Choose Your Ticket",
            "description":"You can click one of the buttons below!",
+            "dropdown":false,

            "enableFooter":false,
-            "footer":"Open Ticket v2.5.0 - I'm a footer!",
+            "footer":"Open Ticket v3.0.0 - I'm a footer!",

            "enableThumbnail":false,
            "thumbnail":"https://www.example.com/catmemes/cat.png",
@@ -1,10 +1,13 @@
 {
    "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,

-
-    "disclaimer":"DISABLE doesn't work yet! Below this message!",
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
+    "info2":"You can use this to disable some features you don't want!",
    "disable":{
        "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
            "ticketCreated":false,
            "ticketClosed":false,
            "ticketDeleted":false,
@@ -24,7 +27,9 @@
                "new":false,
                "add":false,
                "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false
            },
            "slash":{
                "help":false,
@@ -35,12 +40,18 @@
                "new":false,
                "add":false,
                "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false
            }
        },
        "checkerjs":{
            "token":false,
            "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
        }
    }
 }
@@ -1,28 +1,8 @@
-const discord = require('discord.js')
-const bot = require("../../../index")
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
 /** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file, read the api documentation first!
- * look into "api docs.md" for the docs!
+ * Don't change anything in this file before reading the documentation!
+ * visit the api documentation at https://docs.openticket.dj-dj.be
 */

-//used when creating plugins!
-exports.enableApiLogs = false

-
-//DOESN'T WORK YET
-//this is used when embedding open ticket into another bot
 exports.embeddedMode = false
 exports.clientLocation = require("../../../index").client
-
-/** !! WARNING !!
- * Only edit or extend the code when you know what you are doing!
- * If open ticket crashes while you change the code, then we can't help you!
- * 
- * DO IT ON YOUR OWN RISK!
- */
@@ -4,7 +4,7 @@ const log = bot.errorLog.log

 module.exports = () => {
    const files = fs.readdirSync("./plugins")
-
+    const api = require("./api.json")
    var totalcount = 0
    var successcount = 0
    var failcount = 0
@@ -15,7 +15,14 @@ module.exports = () => {

                successcount++
                totalcount++
-            }catch{
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug){
+                    const data = fs.readFileSync("./apiDebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                }
                failcount++
                totalcount++
            }
@@ -1,6 +1,17 @@
 exports.checker = async () => {
    const chalk = await (await import("chalk")).default
-    const config = require("../config.json")
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devConfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
    var errorList = []
    var isError = false
    var warnList = []
@@ -41,9 +52,10 @@ exports.checker = async () => {
    }
    /**@param {String} value */
    const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40){
+        if (value.length < 40){
            createError("'auth_token' | your token is invalid")
        }
+        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
    }

    /**@param {String} value @param {String} path */
@@ -122,8 +134,12 @@ exports.checker = async () => {
        }
    }

-    const getButtonClass = require("./utils/getButton").rawButtonData
-    /**@param {getButtonClass} option */
+    const configParser = require("./utils/configParser")
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
    const checkOption = (option,path) => {

        //id
@@ -195,12 +211,23 @@ exports.checker = async () => {
            //message
            checkType(option.message,"string",path+"/message")

-            //enableDMmessage
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")

            //ticketmessage
            checkType(option.ticketmessage,"string",path+"/ticketmessage")

+            //thumbnail
+            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+
+            //closedCategory
+            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+            if (option.closedCategory.enable){
+                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            }
+
        }else if (type == "website"){
            //url
            checkType(option.url,"string",path+"/url")
@@ -208,13 +235,13 @@ exports.checker = async () => {
                createWarn("'"+path+"/url' | a url can't contain spaces")
            }
            if (option.url.length < 1){
-                createError("'"+path+"/url' | you have no url in this button")
+                createError("'"+path+"/url' | there is no url!")
            }
            if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
                createWarn("'"+path+"/url' | your url doesn't start with https or http!")
            }
            if (option.url.startsWith("http://")){
-                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord maybe blocks this url!")
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
            }
        }else if (type == "role"){
            //color
@@ -230,13 +257,74 @@ exports.checker = async () => {
                createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
            }

-            //enableDMmessage
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
        }
    }

+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
    const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")

+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //ticket explaination & max tickets warning
+        checkType(input.enableTicketExplaination,"boolean",path+"/enableTicketExplaination")
+        checkType(input.enableMaxTicketsWarning,"boolean",path+"/enableMaxTicketsWarning")
+
+        //OPTIONS!!!
+        var counter = 0
+        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+        if (counter == input.options.length){
+            createWarn("'"+path+"/options' | insert the option ids here!")
+        }else{
+            input.options.forEach((option,index) => {
+                if (!configParser.optionExists(option)){
+                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                }
+            })
+        }
    }

    //--------------------------|
@@ -254,27 +342,30 @@ exports.checker = async () => {
    
    checkHexColor(config.main_color,"main_color")
    checkDiscord("serverid",config.server_id,"server_id")
-    checkToken(config.auth_token)
+
+    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+
    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
    checkString(config.prefix,1,15,"prefix","prefix")
    //languagefile
    checkType(config.languagefile,"string","languagefile")
    const lf = config.languagefile
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish")){
+    
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
        createError("'languagefile' | invalid language, more info in the wiki")
    }

-
    checkType(config.credits,"boolean","credits")
    //status:
        checkType(config.status.enabled,"boolean","status/enabled")
        if (config.status.enabled){
            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
-                createError("'status/type' | not a valid status type!")
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
            }
-            if (config.status.text.length < 1 || config.status.text.length > 40){
-                createError("'status/text' | text too long or short!")
+            if (config.status.text.length < 1){
+                createError("'status/text' | there is no status text!")
            }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
        }

    
@@ -302,6 +393,7 @@ exports.checker = async () => {
        if (config.system.enable_transcript){
            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
        }
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")

    //options

@@ -309,6 +401,11 @@ exports.checker = async () => {
        checkOption(option,"options/"+index)
    })

+    //messages
+    config.messages.forEach((message,index) => {
+        checkMessage(message,"messages/"+index)
+    })
+

    //discord check
    /**
@@ -1,331 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-
-module.exports = () => {
-    //closebar
-    var closeBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    //closebutton
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var closeRowDisabled = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-
-
-    //NORMAL CLOSE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-
-    var closeTicketButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (closeTicketButtonChecker == true) return
-        closeTicketButtonChecker = true
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
-        }
-        
-        interaction.message.edit({components:[closeRowDisabled]})
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
-        closeTicketButtonChecker = false
-    })
-
-    var closeTicket1ButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (closeTicket1ButtonChecker == true) return
-        closeTicket1ButtonChecker = true
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
-        }
-
-        const closedButtonDisabled = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(true)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
-        interaction.message.edit({components:[closedButtonDisabled]})
-
-        interaction.channel.messages.fetchPinned().then((messages) => {
-            messages.first().edit({components:[closeRowDisabled]})
-        })
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
-        closeTicket1ButtonChecker = false
-    })
-
-
-    //NORMAL DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-    var deleteTicketButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (deleteTicketButtonChecker == true) return
-        deleteTicketButtonChecker = true
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-            try {
-                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-            }catch{
-                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete")
-        deleteTicketButtonChecker = false
-    })
-
-
-
-
-    //CLOSED DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar1]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-    })
-
-    var deleteTicket1ButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (deleteTicket1ButtonChecker == true) return
-        deleteTicket1ButtonChecker = true
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-            try {
-                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-            }catch{
-                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript")
-        deleteTicket1ButtonChecker = false
-    })
-}
@@ -10,15 +10,23 @@ const loadChalk = async () => {
 const embed = discord.EmbedBuilder
 const c = discord.Colors

-exports.noPermsMessage = new embed()
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
    .setColor(c.Red)
    .setTitle(":x: "+l.errors.noPermsTitle)
    .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}

-exports.noPermsDelete = new embed()
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
    .setColor(c.Red)
    .setTitle(":x: "+l.errors.noPermsTitle)
    .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}

 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
@@ -93,7 +101,7 @@ const normalLog = (debugString) => {

 /**
 * 
- * @param {"system"|"command"|"info"|"api"} type 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
 * @param {String} message 
 * @param {[{key:String,value:String}]} params
 */
@@ -117,10 +125,13 @@ exports.log = async (type,message,params) => {
    }else if (ptype == "system"){
        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
    }else if (ptype == "api"){
-        if (require("./api/modules/base").enableApiLogs == true){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
        }
        ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
    }

    const cd = new Date()
@@ -1,116 +0,0 @@
-const bot = require("../index")
-const config = bot.config
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
-exports.getTicketValue = (index,value) => {
-    if (value == "id"){
-        return "OTnewT"+config.options[index][value]
-    }
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage"} value 
- */
-exports.getRoleValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
- exports.getTicketValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        if (value == "id"){
-            result.push("OTnewT"+o[value])
-        }else{
-        result.push(o[value])
-        }
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage""} value 
- */
-exports.getRoleValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-class TicketOptions {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}
-/**
- * 
- * @param {String} id 
- * @returns {TicketOptions|false}
- */
-exports.getOptionsById = (id) => {
-    var result = false
-    config.options.forEach((option) => {
-        if ("OTnewT"+option.id == id){
-            result = option
-        }
-    })
-    return result
-}
-
-exports.exportedOptionClass = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
 const mc = config.main_color
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
 const mc = config.main_color
@@ -5,7 +5,7 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
+
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
 const mc = config.main_color
@@ -15,6 +15,14 @@ const arb = discord.ActionRowBuilder
 const bs = discord.ButtonStyle

 exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
    .addComponents(
        new button()
        .setCustomId("OTcloseTicketTrue")
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
 const mc = config.main_color
@@ -13,37 +12,45 @@ const mc = config.main_color
 /**
 * 
 * @param {discord.User} addedUser 
+ * @param {discord.User} adder
 * @returns {discord.EmbedBuilder}
 */
-exports.addEmbed = (addedUser) => {
+exports.addEmbed = (addedUser,adder) => {
    return new embed()
        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
        .setColor(mc)
-        .setFooter({text:addedUser.tag,iconURL:addedUser.displayAvatarURL()})
+        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
 }

 /**
 * 
 * @param {discord.User} removedUser 
+ * @param {discord.User} remover
 * @returns {discord.EmbedBuilder}
 */
-exports.removeEmbed = (removedUser) => {
+exports.removeEmbed = (removedUser,remover) => {
    return new embed()
        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
        .setColor(mc)
-        .setFooter({text:removedUser.tag,iconURL:removedUser.displayAvatarURL()})
+        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
 }

 /**
 * 
 * @param {discord.User} closer 
+ * @param {String} description
 * @returns {discord.EmbedBuilder}
 */
-exports.closeEmbed = (closer) => {
-    return new embed()
+exports.closeEmbed = (closer,description) => {
+    const embd = new embed()
        .setTitle("🔒 "+l.commands.closeTitle)
        .setColor(mc)
        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
 }

 /**
@@ -83,6 +90,31 @@ exports.renameEmbed = (renamer,newname) => {
        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
 }

+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+}
+
 /**
 * 
 * @param {Boolean} done 
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../../getoptions")
 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
@@ -33,7 +32,7 @@ module.exports = () => {
        if (config.system.closeMode == "adminonly"){
            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
                if (!permissionChecker.sendUserNoPerms(interaction.user)){
-                    permissionChecker.sendChannelNoPerms(interaction.channel)
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                }
                interaction.message.edit({components:[firstcomponents]})
                closeTicketButtonChecker = false
@@ -56,7 +55,7 @@ module.exports = () => {
        })

        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
        closeTicketButtonChecker = false
    })
 }
@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../../getoptions")
 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
@@ -32,7 +31,7 @@ module.exports = () => {

        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
            if (!permissionChecker.sendUserNoDelete(interaction.user)){
-                permissionChecker.sendChannelNoDelete(interaction.channel)
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
            }
            await interaction.message.edit({components:[firstcomponents]})
            deleteTicketButtonChecker = false
@@ -53,7 +52,7 @@ module.exports = () => {

        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
-        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
        deleteTicketButtonChecker = false
    })

@@ -70,10 +69,9 @@ module.exports = () => {

        const firstcomponents = bot.buttons.close.closeCommandRow

-        console.log("closed with NO TRANSCRIPT")
        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
            if (!permissionChecker.sendUserNoDelete(interaction.user)){
-                permissionChecker.sendChannelNoDelete(interaction.channel)
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
            }
            await interaction.message.edit({components:[firstcomponents]})
            deleteTicketButtonChecker1 = false
@@ -93,7 +91,7 @@ module.exports = () => {
        })

        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
        deleteTicketButtonChecker1 = false
    })
 }
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../../getoptions")
 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
@@ -24,6 +23,6 @@ module.exports = () => {

        interaction.deferUpdate()
        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-        require("../../../ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
    })
 }
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
@@ -7,4 +7,5 @@ module.exports = () => {
    require("./accepted/closing")()
    require("./accepted/reopening")()
    require("./accepted/deleting")()
+    require("./accepted/closingReason")()
 }
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
@@ -5,7 +5,6 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("../../getoptions")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
@@ -1,6 +1,6 @@
 const index = require("../index")

-if (index.developerMode){
+if (index.developerConfig){
    var config = require("../devConfig.json")
 }else{var config = require("../config.json")}

@@ -14,6 +14,9 @@ else if (config.languagefile.startsWith("french")) localLanguage = require("../l
 else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
 else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
 else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
+else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
+else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
+

 const errorLog = async () => {
    const chalk = await (await import("chalk")).default
@@ -2,7 +2,6 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")

 module.exports = async () => {
    const chalk = (await import("chalk")).default
@@ -2,7 +2,7 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
+const configParser = require("../utils/configParser")

 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
@@ -11,12 +11,12 @@ module.exports = async () => {
    const chalk = (await import("chalk")).default
    const sid = config.server_id

-    const ids = getoptions.getTicketValues("id")
+    const ids = configParser.getTicketValuesArray("id")
    /**@type {[{name:String,value:String}]} */
    var choices = []
    ids.forEach((id) => {
-        const option = getoptions.getOptionsById(id)
-        if (option.type == "ticket"){
+        const option = configParser.getTicketById(id)
+        if (option){
            choices.push({name:option.name,value:option.id})
        }
    })
@@ -32,18 +32,22 @@ module.exports = async () => {
    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
    setInterval(() => {
        process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 10")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 10){
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
+        if (readystats >= 12){
            console.log(chalk.green("\nready!"))
-            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
+            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
            process.exit(1)
        }
    },100)

+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
    //create a ticket (/new or /ticket)
    client.application.commands.create({
        name:"ticket",
        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
        defaultPermission:true,
        type:act.ChatInput,
        options:[
@@ -53,7 +57,6 @@ module.exports = async () => {
                description:"The type of ticket.",
                required:true,
                choices:choices
-
            }
        ]
    },sid).then(() => {
@@ -65,6 +68,7 @@ module.exports = async () => {
        description:"Create a ticket!",
        defaultPermission:true,
        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
        options:[
            {
                type:acot.String,
@@ -82,8 +86,9 @@ module.exports = async () => {
    //help
    client.application.commands.create({
        name:"help",
-        description:"The help menu",
+        description:"View the available commands.",
        defaultPermission:true,
+        descriptionLocalizations:ST.help,
        type:act.ChatInput
    },sid).then(() => {
        readystats++
@@ -95,7 +100,15 @@ module.exports = async () => {
        name:"close",
        description:"Close the current ticket.",
        defaultPermission:true,
-        type:act.ChatInput
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
    },sid).then(() => {
        readystats++
    })
@@ -105,6 +118,7 @@ module.exports = async () => {
        name:"delete",
        description:"Delete the current ticket.",
        defaultPermission:true,
+        descriptionLocalizations:ST.delete,
        type:act.ChatInput
    },sid).then(() => {
        readystats++
@@ -115,6 +129,7 @@ module.exports = async () => {
        name:"message",
        description:"Create a ticket message.",
        defaultPermission:true,
+        descriptionLocalizations:ST.message,
        type:act.ChatInput,
        options:[
            {
@@ -136,6 +151,7 @@ module.exports = async () => {
        name:"add",
        description:"Add people to this ticket.",
        defaultPermission:true,
+        descriptionLocalizations:ST.add,
        type:act.ChatInput,
        options:[
            {
@@ -154,6 +170,7 @@ module.exports = async () => {
        name:"remove",
        description:"Remove people from this ticket.",
        defaultPermission:true,
+        descriptionLocalizations:ST.remove,
        type:act.ChatInput,
        options:[
            {
@@ -172,6 +189,7 @@ module.exports = async () => {
        name:"rename",
        description:"Rename this ticket.",
        defaultPermission:true,
+        descriptionLocalizations:ST.rename,
        type:act.ChatInput,
        options:[
            {
@@ -190,6 +208,36 @@ module.exports = async () => {
        name:"reopen",
        description:"Reopen this ticket.",
        defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
        type:act.ChatInput
    },sid).then(() => {
        readystats++
@@ -1,36 +1,13 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
-const permsChecker = require("./utils/permisssionChecker")
+const permsChecker = require("../utils/permisssionChecker")

-exports.runThis = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "sendTranscript") return
-
-        interaction.deferUpdate()
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
-    })
-}
+const pendingDelete = []

 /**
 * 
@@ -47,10 +24,13 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
    const chalk = await (await import("chalk")).default
    const channelmessages = await channel.messages.fetch()

-    const newReason = reason ? reason : "none"
+    const newReason = reason ? reason : l.messages.none

    //start code

+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
    //remove ot bot from transcript
    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})

@@ -88,21 +68,28 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
        }
        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)

        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)

        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
+        await channel.messages.fetchPinned().then(async msglist => {
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})

            const id = hiddendata.data.find(d => d.key == "openerid").value

+            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
+            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
+            await firstmsg.edit({embeds:[newEmbed]})
+
            if (!id) return false

            try{
@@ -163,10 +150,20 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

            if (!ticketData) return

+            if (ticketData.closedCategory.enable){
+                /**@type {discord.CategoryChannel} */
+                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+                try {
+                    channel.setParent(category)
+                }catch{
+                    bot.errorLog.log("system","failed to move channel to new category!")
+                }
+            }
+
            /**
             * @type {String[]}
             */
@@ -236,9 +233,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)

            const id = hiddendata.data.find(d => d.key == "openerid").value

@@ -278,9 +275,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})

            const id = hiddendata.data.find(d => d.key == "openerid").value

@@ -298,20 +295,21 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>

    if (enableTranscript == true && mode != "deletenotranscript"){

-        const transcriptReason = (mode == "close") ? "**reason:** "+newReason : "**reason:** none"
+        const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
+        const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby

        if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
+            var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)

            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
        }
                    
-        if (config.system.enable_transcript){
+        if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
            const transcriptEmbed = new discord.EmbedBuilder()
                .setColor(config.main_color)
                .setTitle("📄 "+l.messages.newTranscriptTitle)
                .setDescription(transcriptReason)
-                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
            
            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
                embeds:[transcriptEmbed],
@@ -319,12 +317,12 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
            })
        }

-        if (config.system.enable_DM_transcript){
+        if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
            const transcriptEmbed = new discord.EmbedBuilder()
                .setColor(config.main_color)
                .setTitle("📄 "+l.messages.newTranscriptTitle)
                .setDescription(transcriptReason)
-                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
            
                if (!isDatabaseError) ticketOpener.send({
                embeds:[transcriptEmbed],
@@ -340,6 +338,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        //await timer()

        setTimeout(async () => {
+            pendingDelete.shift()
            await channel.delete()
        },6000)
    }
@@ -1,22 +1,34 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log

-const getconfigoptions = require("./getoptions")
+const configParser = require("../utils/configParser")
 const storage = bot.storage

 module.exports = () => {
+    //dropdown placeholder
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isSelectMenu()) return
+        if (interaction.customId != "OTdropdownMenu") return
+        if (interaction.values.includes("OTChooseTicket")) interaction.deferUpdate()
+
+    })
+
+
    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
    
    //ticket button click / create ticket
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
            var customId = "OTnewT"+interaction.options.getString("type")
        }else if (interaction.isButton()){
            var customId = interaction.customId
+        }else if (interaction.isSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
        }else return

        if (interaction.isButton()){
@@ -30,17 +42,19 @@ module.exports = () => {
        }

        
-        if (getconfigoptions.getTicketValues("id").includes(customId)){
+        if (configParser.getTicketValuesArray("id").includes(customId)){

            //ticketoptions from config
-            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
+            const currentTicketOptions = configParser.getTicketById(customId)

-            if (currentTicketOptions == false || currentTicketOptions.type != "ticket") return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})

            if (interaction.isButton()){
                interaction.deferUpdate()
            }else if (interaction.isChatInputCommand()){
                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+            }else if (interaction.isSelectMenu()){
+                await interaction.deferUpdate()
            }

            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
@@ -171,6 +185,8 @@ module.exports = () => {
                        ticketEmbed.setDescription(hiddendata)
                    }

+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                
                    ticketChannel.send({
                        content:"<@"+interaction.member.id+"> @here",
                        embeds:[ticketEmbed],
@@ -181,7 +197,7 @@ module.exports = () => {
                    })
                    
                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
-                    require("./api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
                })
            }else{
                try {
@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket
@@ -1,214 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-const pfb = discord.PermissionFlagsBits
-
-/**
-     * 
-     * @param {discord.Guild} guild 
-     * @param {discord.TextBasedChannel} channel 
-     * @param {discord.User} user 
-     * @returns 
-     */
-const reopenTicket = (guild,channel,user) => {
-    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
-
-    var permissionsArray = []
-
-    //set everyone allowed
-    if (config.system['has@everyoneaccess']){
-        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        var everyoneDenyPerms = []
-    }else{
-        var everyoneAllowPerms = []
-        var everyoneDenyPerms = [pfb.ViewChannel]
-    }
-    permissionsArray.push({
-        id:guild.roles.everyone,
-        type:"role",
-        allow:everyoneAllowPerms,
-        deny:everyoneDenyPerms
-    })
-
-    channel.permissionOverwrites.cache.forEach((p) => {
-        if (p.type == 1){
-            permissionsArray.push({
-                id:p.id,
-                type:"member",
-                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                deny:[]
-            })
-        }
-    })
-
-    channel.permissionOverwrites.set(permissionsArray)
-
-    require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
-}
-exports.reopenTicket = reopenTicket
-
-exports.runThis = () => {
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var reopenBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    
-    var reopenBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-
-    
-
-
-
-    //NORMAL WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})
-
-        reopenTicket(interaction.guild,interaction.channel,interaction.user)
-    })
-
-
-    //COMMAND WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar1]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenCommandBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue1") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})
-
-        reopenTicket(interaction.guild,interaction.channel,interaction.user)
-    })
-}
@@ -50,7 +50,7 @@ exports.createTranscript = async (messagecollection,channel) => {
    try {
        const cd = new Date()
        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]

        messagecollection.reverse()
@@ -0,0 +1,187 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean}} OTConfigMessage*/
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}
@@ -1,7 +1,6 @@
 const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
-const getoptions = require("../getoptions")
 const l = bot.language

 /**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
@@ -81,7 +80,7 @@ exports.rawButtonData = class {
        this.type = ""

        this.color = ""
-        this.enableDMMessage = true
+        this.enableDmOnOpen = true
        this.url = ""
        this.roles = ["",""]
        this.mode = ""
@@ -0,0 +1,46 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @returns {discord.SelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids) => {
+    const dropdown = new discord.SelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(l.messages.chooseATicket)
+        .addOptions(
+            new discord.SelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        if (option){
+            const selectComponent = new discord.SelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+    })
+    
+
+    return dropdown
+}
@@ -1,8 +1,8 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
-const getButton = require("./utils/getButton")
+const getButton = require("./getButton")
 const l = bot.language

 /**
@@ -16,7 +16,7 @@ const l = bot.language
 exports.createEmbed = (id) => {
    //-----------------------------------
    //general importing
-    const data = require("./utils/getTicketMessages").getTicketMessage(id)
+    const data = require("./configParser").getConfigMessage(id)
    /**@type {discord.ButtonBuilder[]}*/
    var buttons = []
    /**@type {getButton.rawButtonData[]} */
@@ -60,11 +60,14 @@ exports.createEmbed = (id) => {
        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
    }

-    embed.setDescription(description)
-    //-----------------------------------
+    if (description) embed.setDescription(description)

    //-----------------------------------
-    //create the components
+
+
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
        var AmountOfRows = Math.ceil(buttons.length / 4)
        var currentRow = 0

@@ -85,6 +88,16 @@ exports.createEmbed = (id) => {
                currentRow = currentRow + 1
            }
        })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const dropdown = require("./getDropdown").getDropdown(ids)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
    //-----------------------------------


@@ -1,16 +0,0 @@
-const bot = require("../../index")
-const config = bot.config
-const l = bot.language
-
-exports.getTicketMessage = (input) => {
-    var returned = config.messages.find(a => a.id == input)
-    if (returned){
-        return returned
-    }
-    var result = config.messages[0]
-    if (!result){
-        throw new Error("'messages' object in config.json is empty")
-        return
-    }
-    return result
-}
@@ -50,3 +50,17 @@ exports.writeHiddenData = (type,data) => {

    return result
 }
+
+/**
+ * 
+ * @param {String} description
+ * @returns {{description:String,hiddenData:hiddenData}}
+ */
+exports.removeHiddenData = (description) => {
+    const hiddenData = this.readHiddenData(description)
+
+    const splitted = description.split("[ ](OTDATA")
+    const original = splitted[0]
+
+    return {description:original,hiddenData:hiddenData}
+}
@@ -0,0 +1,15 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+module.exports = async () => {
+    const chalk = await loadChalk()
+    
+    //LIVESTATUS SOON
+}
@@ -26,7 +26,7 @@ exports.command = (memberid,guildid) => {
 */
 exports.sendUserNoPerms = (user) => {
    try {
-        user.send({embeds:[bot.errorLog.noPermsMessage]})
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
        return true
    }catch{
        return false
@@ -54,7 +54,7 @@ exports.sendUserNoPerms = (user) => {
 */
 exports.sendUserNoDelete = (user) => {
    try {
-        user.send({embeds:[bot.errorLog.noPermsDelete]})
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
        return true
    }catch{
        return false
@@ -64,11 +64,12 @@ exports.sendUserNoPerms = (user) => {
 /**
 * 
 * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
 * @returns {Boolean}
 */
- exports.sendChannelNoPerms = (channel) => {
+ exports.sendChannelNoPerms = (channel,user) => {
    try {
-        channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
        return true
    }catch{
        return false
@@ -78,9 +79,10 @@ exports.sendUserNoPerms = (user) => {
 /**
 * 
 * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
 * @returns {Boolean}
 */
- exports.sendChannelNoTicket = (channel) => {
+ exports.sendChannelNoTicket = (channel,user) => {
    try {
        channel.send({embeds:[bot.errorLog.notInATicket]})
        return true
@@ -92,11 +94,12 @@ exports.sendUserNoPerms = (user) => {
 /**
 * 
 * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
 * @returns {Boolean}
 */
- exports.sendChannelNoDelete = (channel) => {
+ exports.sendChannelNoDelete = (channel,user) => {
    try {
-        channel.send({embeds:[bot.errorLog.noPermsDelete]})
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
        return true
    }catch{
        return false
@@ -1,19 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-
-const loadChalk = async () => {
-    return await (await import("chalk")).default
-}
-
-//ENABLE message for when there is too less translation
-const enableNoTranslationMessage = true
-
-module.exports = async () => {
-    const chalk = await loadChalk()
-    if (enableNoTranslationMessage){
-        console.log(chalk.red("[warning]"),"WARNING!!\n"+chalk.blue("We have a small problem with translation atm, so it can be that "+chalk.redBright("some translations are in English!")+"\n\nYou can help us if you want by joining our server!\n"))
-    }
-}
@@ -9,11 +9,14 @@
 //   |  \____/  |     |  |             |          |     |  |     \    |
 //   \__________/     |__|             \__________|     |__|      \___|

-
-const discord = require('discord.js')
+const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const client = new discord.Client({
+const APIBase = require("./core/api/modules/base")
+if (APIBase.embeddedMode){
+    var tempClient = APIBase.clientLocation
+}else{
+    var tempClient = new discord.Client({
        intents:[
            GatewayIntentBits.DirectMessages,
            GatewayIntentBits.GuildInvites,
@@ -24,36 +27,62 @@ const client = new discord.Client({
        ],
        partials:[Partials.Channel,Partials.Message]
    })
+}
+/**@type {discord.Client} */
+const client = tempClient
 exports.client = client
-
 client.setMaxListeners(50)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")

-if (process.argv[2]){
-    if (process.argv[2].endsWith("d")){
-        var isDev = true
-        console.log("starting in dev mode...")
-    }else{var isDev = false}
-}else{var isDev = false}
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false

-exports.developerMode = isDev
+if (process.argv.some((v) => v == "--devconfig")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
+    }; logFLAGS()
+    isDevConfig = true
+    try{
+    tempconfig = require("./devConfig.json")
+    }catch{tempconfig = require("./config.json")}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--nochecker")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
+
+exports.developerConfig = isDevConfig
 const language = require("./core/languageManager").language
 exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")

-if (isDev){
-    try {
-        var config = require('./devConfig.json')
-    }catch{
-        console.log("devConfig.json not found! Trying the normal config...")
-        var config = require("./config.json")
-    }
-}else{var config = require('./config.json')}
+const config = tempconfig
 exports.config = config
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
 exports.storage = require('./core/dynamicdatabase/storage')
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")

 exports.errorLog = require("./core/errorLogSystem")
 const log = this.errorLog.log
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")

 exports.hiddenData = require("./core/utils/hiddendata")
+this.errorLog.log("debug","loaded hiddendataTM")

 exports.embeds = {
    commands:require("./core/interactionHandlers/embeds/commands")
@@ -63,8 +92,10 @@ exports.buttons = {
    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
 }
+this.errorLog.log("debug","loaded buttons & embeds")

 client.on('ready',async () => {
+    this.errorLog.log("debug","client logged in")
    var statusSet = false
    const setStatus = (type,text) => {
        if (statusSet == true) return
@@ -78,13 +109,15 @@ client.on('ready',async () => {
        statusSet = true
        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
    }
+    this.errorLog.log("debug","bot status loaded")

    const chalk = await (await import("chalk")).default

    if (!process.argv[2]){
        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/warningManager")()
+        require("./core/utils/liveStatus")()

        console.log(chalk.blue("\n\nlogs:")+"\n============")
        if (config.status.enabled){
@@ -105,8 +138,9 @@ client.on('ready',async () => {

    if (!process.argv[2].startsWith("slash")){
        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/warningManager")()
+        require("./core/utils/liveStatus")()

        console.log(chalk.blue("\n\nlogs:")+"\n============")
        if (config.status.enabled){
@@ -118,6 +152,7 @@ client.on('ready',async () => {
        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
    }else{
        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        this.errorLog.log("debug","slashmode activated")
        console.log("logs:\n================")
        console.log("client logged in...")
        console.log("loading files...")
@@ -135,16 +170,17 @@ client.on('ready',async () => {

    //load plugins
    require("./core/api/pluginlauncher")()
+    this.errorLog.log("debug","loading plugins")
 })
-
-if (!isDev){
-    require("./core/checker").checker()
-}
+if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+    this.errorLog.log("debug","loading checker.js")
+    this.errorLog.log("debug","checking config...")

 if (process.argv[2] && process.argv[2].startsWith("slash")){
    //do nothing
 }else{

+    this.errorLog.log("debug","LOADING COMMANDS")
    //commands
    require('./commands/ticket')()
    require("./commands/help")()
@@ -154,29 +190,38 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
    require("./commands/add")()
    require("./commands/remove")()
    require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()

+    this.errorLog.log("debug","LOADING CORE")
    //core
-    require('./core/ticketOpener')()
-    require("./core/ticketCloser").runThis()
-    //require("./core/closebuttons")() // => everything is now in ./core/interactionHandlers/
+    require('./core/ticketActions/ticketOpener')()
    require("./core/reactionRoles")()
-    require("./core/ticketReopener").runThis()

+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
    //InteractionHandlers
    require("./core/interactionHandlers/handlers/handlers")()

+    //require("./test")()
 }

+this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")

 const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
    }
+}
 const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
    fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
    }
+}
+this.errorLog.log("debug","OT error system loaded successfully")

 client.on("debug", async (message) => {
    if (message.startsWith("Provided token:")){
@@ -194,4 +239,5 @@ process.on("uncaughtException",async (error,origin) => {
    APIEvents.onError(error.name+": "+error.message,new Date())
 })

-client.login(config.auth_token)
+if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.errorLog.log("debug","login with token")
@@ -1,75 +1,83 @@
 {
  "errors": {
-        "missingArgsTitle":"حجج باطلة",
-        "missingArgsDescription":"حجة مفقودة",
-        "noPermsTitle":"ليس لديك إذن",
-        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
-        "noPermsDelete":"Only admins can delete a ticket!",
-        "chooseFromListTitle":"بطاقة التعريف غير صالحة",
-        "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
-        "boterror":"مشكلة في الروبوت",
-        "notInTicketTitle":"أنت لست في تذكرة!",
-        "notInTicketDescription":"هذا الأمر لا يعمل خارج التذاكر!",
-        "ticketDoesntExist":"هذه التذكرة لم تعد موجودة!",
-        "roleDoesntExist":"هذا الدور لم يعد موجودًا!",
-        "anotherOption":"هذا الخيار ليس تذكرة بل نوع آخر!",
-        "maxAmountTitle":"بلغ الحد الأقصى!",
-        "maxAmountDescription":"لقد وصلت إلى الحد الأقصى لعدد التذاكر المسموح بها!\nلذلك لا يمكنك إنشاء واحدة جديدة!",
-        "somethingWentWrong":"**هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
-        "somethingWentWrongTranscript":"**حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
+    "missingArgsTitle": "قيمة غير صالحة!",
+    "missingArgsDescription": "قيمة مفقودة",
+    "noPermsTitle": "ليس لديك برمشنات !",
+    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+    "chooseFromListTitle": "Invalid ID",
+    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+    "boterror": "خلل في البوت !",
+    "notInTicketTitle": "انت لست في تكت!",
+    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
+    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
  },
  "commands": {
-        "userAddedTitle":"Added {0} to this ticket!",
-        "userRemovedTitle":"Removed {0} from this ticket!",
-        "renameTitle":"Changed the name to {0}!",
-        "closeTitle":"Closed this ticket!",
-        "deleteTitle":"Deleting this ticket...",
-        "reopenTitle":"Re-Opened this ticket!",
+    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+    "renameTitle": "تم تغيير أسم التكت الى {0}!",
+    "closeTitle": "تم أغلاق التكت!",
+    "deleteTitle": " جاري حذف التكت...",
+    "reopenTitle": "إعادة فتح التكت!",
+    "claimTitle":"This ticket is now claimed to {0}",
+    "unclaimTitle":"This ticket isn't claimed anymore!",

-        "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
  },
  "helpMenu": {
-        "title":"Available Commands:",
-        "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
-        "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",
+    "title": "الأوامر المتاحة:",
+    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",

-        "msgCmd":"تفرخ تضمين مع الأزرار. (المسؤولون فقط)",
-        "renameCmd":"إعادة تسمية تذكرة. (بدون مسافات)",
-        "closeCmd":"أغلق التذكرة.",
-        "deleteCmd":"حذف التذكرة.",
-        "addCmd":"أضف مستخدمًا إلى التذكرة.",
-        "removeCmd":"إزالة مستخدم من التذكرة.",
-        "reopenCmd":"أعد فتح التذكرة بعد إغلاقه."
+    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+    "closeCmd": "أغلاق التكت.",
+    "deleteCmd": "حذف التكت.",
+    "addCmd": "إضافة مستخدم الى التكت.",
+    "removeCmd": "إزالة مستخدم من التكت.",
+    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
  },
  "buttons": {
-        "close":"إغلاق التذكرة",
-        "delete":"حذف التذكرة",
-        "reopen":"إعادة فتح التذكرة",
-        "sendTranscript":"إرسال ملف النص"
+    "close": "إغلاق التكت",
+    "delete": "حذف التكت",
+    "reopen": "إعادة فتح التكت",
+    "sendTranscript": "طبع التكت",
+    "closeWithReason":"close with reason"
  },
  "messages": {
-        "reopenTitle":"أعيد فتح هذه التذكرة!",
-        "reopenDescription":"لا تتردد في التحدث مرة أخرى!",
-        "closedTitle":"أغلقت هذه التذكرة!",
-        "closedDescription":"يمكن للمسؤولين فقط التحدث في هذه التذكرة الآن!\n\n*انقر فوق الزر أدناه لحذف هذه التذكرة أو إعادة فتحها!*",
-        "createdTitle":"تم إنشاء التذكرة!",
-        "createdDescription":"تم إنشاء تذكرتك ، يمكنك اكتشافها عن طريق ping",
+    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
+    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
+    "closedTitle": "تم إغلاق التكت!",
+    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+    "createdTitle": "تم إنشاء تكت!",
+    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",

-        "newTicketDmTitle":"تذكرة جديدة!",
-        "closedTicketDmTitle":"تم إغلاق التذكرة!",
-        "deletedTicketDmTitle":"تم حذف التذكرة!",
-        "closedTicketDmDescription":"تم إغلاق تذكرتك!",
-        "deletedTicketDmDescription":"تم حذف تذكرتك!",
-        "reopenTicketDmTitle":"أعيد فتح التذكرة!",
-        "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
-        "newTranscriptTitle":"نسخة جديدة هنا!",
-        "hereIsTheTranscript":"هذا هو النص:",
+    "newTicketDmTitle": "تكت جديد!",
+    "closedTicketDmTitle": "تم إغلاق التكت!",
+    "deletedTicketDmTitle": "تم حذف التكت!",
+    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
+    "hereIsTheTranscript": "هذا هي النسخة:",

-        "chooseCategory":"اختر فئة:",
-        "gettingdeleted":"...يتم حذف التذكرة",
+    "chooseCategory": "أختر الكتقاجوري:",
+    "gettingdeleted": "يتم حذف التكت...",

-        "none":"none",
-        "reason":"reason"
+    "none": "لا يوجد",
+    "reason": "سبب",
+
+    "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
  }
 }
@@ -25,6 +25,8 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
@@ -46,7 +48,8 @@
        "close":"Close Ticket",
        "delete":"Delete Ticket",
        "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
    },
    "messages":{
        "reopenTitle":"Re-Opened this ticket!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Ticket is getting deleted...",

        "none":"none",
-        "reason":"reason"
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
    }
 }
@@ -25,6 +25,8 @@
        "closeTitle":"Zavři tento ticket!",
        "deleteTitle":"Smaž tento ticket!",
        "reopenTitle":"Znovu otevři ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
@@ -46,7 +48,8 @@
        "close":"Zavři ticket",
        "delete":"Smaž ticket",
        "reopen":"Znovu otevři ticket",
-        "sendTranscript":"Odešli log ticketu"
+        "sendTranscript":"Odešli log ticketu",
+        "closeWithReason":"close with reason"
    },
    "messages":{
        "reopenTitle":"Ticket znovu otevřen!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Ticket bude smazán",

        "none":"nic",
-        "reason":"důvod"
+        "reason":"důvod",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
    }
 }
@@ -25,6 +25,8 @@
        "closeTitle":"Ticket gesloten!",
        "deleteTitle":"Ticket aan het verwijderen...",
        "reopenTitle":"Ticket heropend!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"De embed is in het bericht hier onder!",
        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
@@ -46,7 +48,8 @@
        "close":"Sluit Ticket",
        "delete":"Verwijder Ticket",
        "reopen":"Heropen Ticket",
-        "sendTranscript":"Transcript"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"sluit met reden"
    },
    "messages":{
        "reopenTitle":"Ticket heropend!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Ticket wordt verwijderd...",

        "none":"geen",
-        "reason":"reden"
+        "reason":"reden",
+
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
    }
 }
@@ -25,6 +25,8 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
@@ -46,7 +48,8 @@
        "close":"Close Ticket",
        "delete":"Delete Ticket",
        "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
    },
    "messages":{
        "reopenTitle":"Re-Opened this ticket!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Ticket is getting deleted...",

        "none":"none",
-        "reason":"reason"
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
    }
 }
@@ -25,6 +25,8 @@
        "closeTitle":"Fermé ce ticket!",
        "deleteTitle":"Suppression de ce ticket...",
        "reopenTitle":"A rouvert ce ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"L'intégration est dans le message ci-dessous!",
        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
@@ -46,7 +48,8 @@
        "close":"Fermer le ticket",
        "delete":"Supprimer le billet",
        "reopen":"Billet de réouverture",
-        "sendTranscript":"Transcript"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"fermer avec une raison"
    },
    "messages":{
        "reopenTitle":"A rouvert ce ticket!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Le ticket est en cours de suppression...",

        "none":"rien",
-        "reason":"raison"
+        "reason":"raison",
+
+        "deletedby":"supprimé par",
+        "closedby":"fermé par",
+        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "chooseATicket": "Choisir un ticket"
    }
 }
@@ -25,6 +25,8 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
@@ -46,7 +48,8 @@
        "close":"Ticket schließen",
        "delete":"Ticket löschen",
        "reopen":"Ticket wieder öffnen",
-        "sendTranscript":"Transcript-Datei senden"
+        "sendTranscript":"Transcript-Datei senden",
+        "closeWithReason":"Geschlossen mit dem Grund"
    },
    "messages":{
        "reopenTitle":"Dieses Ticket wiedereröffnet!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Ticket wird gelöscht...",

        "none":"none",
-        "reason":"reason"
+        "reason":"reason",
+
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        "modalreason":"Was ist der Grund für das schließen des Tickets?",
+        "chooseATicket": "Wähle ein Ticket"
    }
 }
@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomento mancante",
+        "noPermsTitle":"Permessi mancanti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "anotherOption":"Questa opzione non è di un ticket!",
+        "maxAmountTitle":"Massimo numero raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunto {0} al ticket!",
+        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+        "renameTitle":"Cambia il nome in {0}!",
+        "closeTitle":"Chiudo questo ticket!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-Aperto questo ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+
+        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un membro al ticket.",
+        "removeCmd":"Rimuovi un membro dal ticket.",
+        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+    },
+    "buttons":{
+        "close":"Chiudi il ticket",
+        "delete":"Elimina il ticket",
+        "reopen":"Riapri il ticket",
+        "sendTranscript":"Trascrizione",
+        "closeWithReason":"chiudi con un motivo"
+    },
+    "messages":{
+        "reopenTitle":"Riaperto questo ticket!",
+        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "closedTitle":"Chiudo questo ticket!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "reopenTicketDmTitle":"Ticket riaperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+        "newTranscriptTitle":"Un nuova trascrizione è qui!",
+        "hereIsTheTranscript":"Qui è la trascrizione:",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+        "chooseATicket": "Scegli un ticket"
+    }
+}
@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumentos inválidos!",
+        "missingArgsDescription":"Argumento ausente",
+        "noPermsTitle":"Sem permissões!",
+        "noPermsDescription":"Você precisa da permissão `ADMINISTRATOR` ou estar na lista de funções permitidas!",
+        "noPermsDelete":"Somente administradores podem deletar um ticket!",
+        "chooseFromListTitle":"ID inválido",
+        "chooseFromListDescription":"Escolha um dos IDs abaixo:",
+        "boterror":"Erro de bot!",
+        "notInTicketTitle":"Você não está em um ticket!",
+        "notInTicketDescription":"Este comando não funciona fora dos tickets!",
+        "ticketDoesntExist":"Este ticket não existe mais!",
+        "roleDoesntExist":"Esta função não existe mais!",
+        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
+        "maxAmountTitle":"Quantidade máxima atingida!",
+        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
+        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
+    },
+    "commands":{
+        "userAddedTitle":"Adicionado {0} a este ticket!",
+        "userRemovedTitle":"Removido {0} deste ticket!",
+        "renameTitle":"Mudou o nome para {0}!",
+        "closeTitle":"Fechado este ticket!",
+        "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"A incorporação está na mensagem abaixo!",
+        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
+    },
+    "helpMenu":{
+        "title":"Comandos Disponíveis:",
+        "header1":"**Vá para {0} para criar um ticket!**\n\n",
+        "header2":"**Execute o comando `/new` ou `/ticket` para criar um ticket!**\n\n",
+
+        "msgCmd":"Gerar uma incorporação com botões. (somente administradores)",
+        "renameCmd":"Renomear um ticket. (sem espaços)",
+        "closeCmd":"Fechar um ticket.",
+        "deleteCmd":"Excluir um ticket.",
+        "addCmd":"Adicionar um usuário ao ticket.",
+        "removeCmd":"Remover um usuário do ticket.",
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+    },
+    "buttons":{
+        "close":"Fechar Ticket",
+        "delete":"Excluir Ticket",
+        "reopen":"Reabrir Ticket",
+        "sendTranscript":"Transcrição",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Reabriu este ticket!",
+        "reopenDescription":"Sinta-se à vontade para falar novamente!",
+        "closedTitle":"Fechado este ticket!",
+        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
+        "createdTitle":"Ticket criado!",
+        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
+
+        "newTicketDmTitle":"Novo Ticket!",
+        "closedTicketDmTitle":"Ticket fechado!",
+        "deletedTicketDmTitle":"Ticket excluído!",
+        "closedTicketDmDescription":"Seu ticket está fechado!",
+        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
+        "reopenTicketDmTitle":"Ticket reaberto!",
+        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
+        "newTranscriptTitle":"Uma nova transcrição está aqui!",
+        "hereIsTheTranscript":"Aqui está a transcrição:",
+
+        "chooseCategory":"Escolha a categoria:",
+        "gettingdeleted":"Ticket está sendo deletado...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}
@@ -25,6 +25,8 @@
        "closeTitle":"Ticket inchis!",
        "deleteTitle":"Se sterge ticket-ul...",
        "reopenTitle":"Ticket Re-deschis!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
@@ -46,7 +48,8 @@
        "close":"Inchide ticket-ul",
        "delete":"Sterge ticket-ul",
        "reopen":"Re-deschide un ticket",
-        "sendTranscript":"Transcript"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"Inchide cu motiv"
    },
    "messages":{
        "reopenTitle":"Ticket Re-deschis!",
@@ -70,6 +73,11 @@
        "gettingdeleted":"Ticket-ul se sterge...",

        "none":"niciunul",
-        "reason":"Motiv"
+        "reason":"Motiv",
+
+        "deletedby":"Sters de",
+        "closedby":"Inchis de",
+        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
+        "chooseATicket": "Alege un ticket"
    }
 }
@@ -0,0 +1,139 @@
+{
+    "examples":{
+        "en-GB":"english",
+        "en-US":"english",
+        "nl":"dutch",
+        "ro":"romanian",
+        "de":"german",
+        "cs":"czech",
+        "fr":"french",
+        "es-ES":"spanish",
+        "it":"italian",
+
+        "MISSING":"arabic,portuguese",
+        "NOTAVAILABLE":"arabic,portuguese,czech"
+    },
+    "data":{
+        "help":{
+            "en-GB":"A list of the available commands.",
+            "en-US":"A list of the available commands.",
+            "nl":"Een lijst met de beschikbare commands.",
+            "ro":"O lista a comenzilor disponibile.",
+            "de":"Eine Liste der verfügbaren Befehle.",
+            "cs":"A list of the available commands",
+            "fr":"Une liste des commandes.",
+            "es-ES":"Una lista de los comandos disponibles.",
+            "it":"Una lista di tutti i comandi disponibili."
+        },
+        "message":{
+            "en-GB":"Spawn an embed with buttons.",
+            "en-US":"Spawn an embed with buttons.",
+            "nl":"Spawn een embed met knoppen.",
+            "ro":"Deschide un embed cu butoane.",
+            "de":"Sendet ein Embed mit Knöpfen.",
+            "cs":"Spawn an embed with buttons.",
+            "fr":"Créer un embed avec des boutons.",
+            "es-ES":"Genera un embed con botones.",
+            "it":"Genera un embed con un pulsante."
+        },
+        "close":{
+            "en-GB":"Close a ticket.",
+            "en-US":"Close a ticket.",
+            "nl":"Sluit een ticket",
+            "ro":"Inchide un ticket.",
+            "de":"Schließe ein Ticket.",
+            "cs":"Close a ticket.",
+            "fr":"Fermer un ticket.",
+            "es-ES":"Cierra un ticket.",
+            "it":"Chiudi un ticket."
+        },
+        "delete":{
+            "en-GB":"Delete a ticket.",
+            "en-US":"Delete a ticket.",
+            "nl":"Verwijder een ticket",
+            "ro":"Sterge un ticket.",
+            "de":"Lösche ein Ticket.",
+            "cs":"Delete a ticket.",
+            "fr":"Supprimer un ticket.",
+            "es-ES":"Elimina un ticket.",
+            "it":"Elimina un ticket."
+        },
+        "reopen":{
+            "en-GB":"Re-Open a ticket.",
+            "en-US":"Re-Open a ticket.",
+            "nl":"Heropen een ticket.",
+            "ro":"Re-deschide un ticket.",
+            "de":"Wiedereröffnung eines Tickets.",
+            "cs":"Re-Open a ticket.",
+            "fr":"Re-ouvrir un ticket.",
+            "es-ES":"Re-abre un ticket.",
+            "it":"Ri-Apri un ticket."
+        },
+        "add":{
+            "en-GB":"Add another user to a ticket.",
+            "en-US":"Add another user to a ticket.",
+            "nl":"Voeg een andere user toe aan een ticket.",
+            "ro":"Adauga un utilizator la acest ticket.",
+            "de":"Füge einen anderen Nutzer zum Ticket hinzu.",
+            "cs":"Add another user to a ticket.",
+            "fr":"Ajouter un utilisateur au ticket.",
+            "es-ES":"Agrega otro usuario al ticket.",
+            "it":"Aggiungi un membro al ticket"
+        },
+        "remove":{
+            "en-GB":"Remove a user from a ticket.",
+            "en-US":"Remove a user from a ticket.",
+            "nl":"Verwijder een user van een ticket.",
+            "ro":"Sterge un utilizator dintr-un ticket.",
+            "de":"Entferne einen Nutzer von dem Ticket.",
+            "cs":"Remove a user from a ticket.",
+            "fr":"Enlever quelqu’un du ticket.",
+            "es-ES":"Elimina otro usuario del ticket.",
+            "it":"Rimuovi un membro dal ticket"
+        },
+        "newticket":{
+            "en-GB":"Create a ticket",
+            "en-US":"Create a ticket",
+            "nl":"Maak een ticket aan",
+            "ro":"Creeaza un ticket.",
+            "de":"Erstelle ein Ticket.",
+            "cs":"Create a ticket",
+            "fr":"Créer un ticket",
+            "es-ES":"Crear un ticket.",
+            "it":"Crea un ticket"
+        },
+        "rename":{
+            "en-GB":"Rename a ticket channel.",
+            "en-US":"Rename a ticket channel.",
+            "nl":"Hernoem een ticket channel.",
+            "ro":"Redenumeste un ticket.",
+            "de":"Benenne einen Ticket Channel.",
+            "cs":"Rename a ticket channel",
+            "fr":"Renommer un ticket.",
+            "es-ES":"Renombrar un canal de ticket.",
+            "it":"Rinomina il canale di un ticket."
+        },
+        "claim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        },
+        "unclaim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        }
+    }
+}
@@ -3,8 +3,8 @@
        "missingArgsTitle":"¡Argumentos inválidos!",
        "missingArgsDescription":"Argumento faltante.",
        "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
-        "noPermsDelete":"Only admins can delete a ticket!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
        "chooseFromListTitle":"ID Invalida",
        "chooseFromListDescription":"Elije una de las ID de abajo:",
        "boterror":"¡Error del bot!",
@@ -19,18 +19,20 @@
        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
    },
    "commands":{
-        "userAddedTitle":"Added {0} to this ticket!",
-        "userRemovedTitle":"Removed {0} from this ticket!",
-        "renameTitle":"Changed the name to {0}!",
-        "closeTitle":"Closed this ticket!",
-        "deleteTitle":"Deleting this ticket...",
-        "reopenTitle":"Re-Opened this ticket!",
+        "userAddedTitle":"Se agregó {0} al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
+        "renameTitle":"Cambió el nombre a {0}!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",

-        "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
    },
    "helpMenu":{
-        "title":"Available Commands:",
+        "title":"Comandos disponibles:",
        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",

@@ -46,7 +48,8 @@
        "close":"Cerrar ticket.",
        "delete":"Eliminar ticket",
        "reopen":"Re-Abrir ticket",
-        "sendTranscript":"Obtener transcript."
+        "sendTranscript":"Obtener transcript.",
+        "closeWithReason":"cerrar con razón"
    },
    "messages":{
        "reopenTitle":"¡Ticket Re-Abierto!",
@@ -66,10 +69,15 @@
        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
        "hereIsTheTranscript":"Aquí está el transcript:",

-        "chooseCategory":"elije una categoría:",
+        "chooseCategory":"Elije una categoría:",
        "gettingdeleted":"El ticket se está viendo eliminado...",

-        "none":"none",
-        "reason":"reason"
+        "none":"Ninguna.",
+        "reason":"Razón",
+
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
    }
 }
@@ -1,6 +1,6 @@
 {
  "name": "open-ticket",
-  "version": "2.5.0",
+  "version": "3.0.0",
  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
  "main": "index.js",
  "scripts": {
Author	SHA1	Message	Date
Jasper	4b8074c520	Merge pull request #29 from DJj123dj/dev Open ticket 3.0!	2022-10-07 16:36:20 +02:00
Jasper	1d5830975f	Merge branch 'main' into dev	2022-10-07 16:35:58 +02:00
DJj123dj	95bc1f4fbf	3.0 update!	2022-10-07 16:32:29 +02:00
DJj123dj	bfc02611c7	Create slash.json	2022-10-05 20:38:06 +02:00
DJj123dj	e4c1e2559e	3.0 public beta 4	2022-10-05 20:25:35 +02:00
DJj123dj	69b669956e	3.0 public beta 3	2022-10-01 12:08:42 +02:00
DJj123dj	893a7c5b1f	3.0 public beta 2	2022-10-01 11:14:37 +02:00
DJj123dj	ed9c98e2f0	3.0 update first beta	2022-09-24 08:56:34 +02:00
Jasper	62d950b1a6	Update checker.js	2022-09-14 20:49:20 +02:00
DJj123dj	69de612d1e	added close with reason	2022-09-03 13:20:00 +02:00
Jasper	5494e112c0	Create CONTRIBUTING.md	2022-08-30 15:55:08 +02:00
Jasper	cd2c08303e	Merge pull request #28 from DJj123dj/add-code-of-conduct Create CODE_OF_CONDUCT.md	2022-08-30 15:50:58 +02:00
Jasper	a8619e448a	Create CODE_OF_CONDUCT.md	2022-08-30 15:49:57 +02:00
DJj123dj	c990257c02	v2.5.1	2022-08-16 13:00:17 +02:00