Open Ticket v3.5.5

Open Ticket v3.5.5

.github/CODE_OF_CONDUCT.md

@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+support@dj-dj.be.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

.github/CONTRIBUTING.md

@@ -0,0 +1,43 @@
+# Contributing
+## Translation
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+
+If there is translation missing & you can write json, then go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload or create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other 2 are optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. add your username to the `_CREDITS` part of `yourlanguage.json`!
+3. add your discord username in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of the original unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you further!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.github/FUNDING.yml

@@ -0,0 +1 @@
+github: DJj123dj

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Report bugs to help us improve open ticket!
+title: "[BUG] your bug"
+labels: bug
+assignees: DJj123dj
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Device:**
+ - Device: [e.g. Macbook pro, raspberry pi, HP Probook]
+ - OS: [e.g. MacOS, Ubuntu, Windows,...]
+ - Node.js version:
+ - Open Ticket Version: 
+
+**Files:**
+Please include the `openticketdebug.txt` file in your report!
+This is a file that we can see what happend!
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/plugin.md

@@ -0,0 +1,29 @@
+---
+name: Plugin
+about: Show your plugin to the developers from open ticket!
+title: "[PLUGIN] your plugin"
+labels: plugin
+assignees: DJj123dj
+
+---
+
+**Plugin Name:**
+What's the name of your plugin?
+
+**Description:**
+Tell a little bit about what the plugin does!
+Also tell how to use the plugin, like if there is additional setup needed!
+
+**NPM libraries:**
+List all the libraries needed for this plugin to work!
+*The default open ticket libraries are not required!*
+
+**Author:**
+- github account [e.g. DJj123dj]
+- discord account [e.g. Wumpus#1234]
+
+**Compatible versions:**
+[e.g. from v2.2.1 until v3.0.1]
+
+**File:**
+Please attach the plugin file to this issue!

.github/SECURITY.md

@@ -0,0 +1,40 @@
+# Security Policy
+
+## Supported Versions
+Below, you can find a list with the status of every open ticket version. This list will change every update!
+
+- ✅ Supported **(bugs, errors, discord support, documentation, html transcripts)**
+- 🟧 Deprecated / Partially Supported **(discord support, documentation, html transcripts)**
+- ❌ Fully Deprecated / Not Supported **(sometimes documentation)**
+
+| Version   | Supported | Until                       |
+|-----------|-----------|-----------------------------|
+| 3.5.5     | ✅        |                             |
+| 3.5.4     | ✅        | June 2024                   |
+| 3.5.3     | 🟧        | Next Update                 |
+| < 3.5.2   | ❌        |                             |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, Errors & Bugs using one of the methods below:
+- Create an issue on github
+- Create a ticket in our [discord server](https://discord.dj-dj.be)
+- Report the bug in DM on discord (djj123dj)
+- Email [support@dj-dj.be](mailto:support@dj-dj.be)
+
+While reporting your problem, please be clear about what the problem is.
+We would like to know the issue in as much detail as possible.
+If possible, try to provide screenshots!
+The `openticketdebug.txt` file would also be handy to upload!<br>
+**Always specify the version of open ticket that you are working with and if you have modified it or not!**
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 4/5/2024<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.gitignore

@@ -1,14 +1,23 @@
 node_modules/
 package-lock.json
-devConfig.json
+devconfig.json
-devConfig1.json
+devconfig1.json
-devConfig2.json
+devconfig2.json
-devConfig3.json
+devconfig3.json
-devConfig4.json
+devconfig4.json
-devConfig5.json
+devconfig5.json
 .DS_Store
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
+storage/slashcmdEnabled.txt
+storage/database.json
+storage/tsdatabase.json
+storage/stats.json
 storage/.DS_Store
-.vscode/
+.vscode/
+livestatus.json
+test.js
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js

README.md

@@ -1,87 +1,85 @@
-## We need translators!
+# Coming Soon: OPEN TICKET v4.0 🎉
-If you know a language that isn't already in open ticket and you can write json,
+Open Ticket v4 will be the first fully rewritten version of Open Ticket!
-then is this the job for you!
+There will be massive improvements for more stability & features! But the best part of all is that the API will be 50x more advanced than the current API! This way, you can write every plugin you ever imagined!
+<hr>
 
-make a ticket in our server to start!
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket" width="600px">
 
-*if you translate, you will come in the credits*
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.5.5-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.5.5)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://otdocs.dj-dj.be)
 
-# open-ticket
+### Open Ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.5.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.5.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+Open Ticket is the most customisable discord ticket bot that you will ever find! There are more than 150 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more! Did you know that even the html transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!
 
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
+Take a look at all the features and discover the possibilities!
+### [Visit the Documentation!](https://otdocs.dj-dj.be/)
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+## 📌 Features
+- **🎉 advanced html transcripts!**
+- 🔒 close, ❌ delete & ✅ re-open tickets
+- 🇬🇧 translation in 24 different languages
+- 📄 very advanced customisation
+- 🆗 buttons or 🔽 dropdowns!
+- 🆒 custom plugins
+- ∞ unlimited tickets & embeds
+- ➕➖ add/remove users from a ticket
+- 📊 ticket, user & global staticstics
+- /slash & text commands
+- 📥 reaction roles & url buttons
+- 🖥️ discord.js v14 & axios
+- 🎛️ latest discord integration
 
-[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
+## 📸 Preview
+<img src="https://apis.dj-dj.be/cdn/openticket/message_buttons.png" alt="Message with buttons" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/message_dropdown.png" alt="Message with dropdown" width="350px">
+<br>
+<img src="https://apis.dj-dj.be/cdn/openticket/firstmsg.png" alt="Ticket start message" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/command_close.png" alt="Ticket start message" width="350px">
 
-### Thanks to these people:
+## 🩷 Sponsors
-- DJ-Lite: for doing the administration
+A big thanks to all our sponsors!
-- Sanke: for translation & new ideas
+- <img src="https://github.com/SpyEye2.png" alt="Profile Picture" width="25px"></img> **[SpyeEye](https://github.com/SpyEye2)**
-- Everyone that reported a bug
+- <img src="https://github.com/DOSEV5.png" alt="Profile Picture" width="25px"></img> **[DOSEV5](https://github.com/DOSEV5)**
-#### And our translators!
+- <img src="https://github.com/mods-hd.png" alt="Profile Picture" width="25px"></img> **[Mods HD](https://github.com/mods-hd)**
-- ExothDE: for translation
-- 1x1: for translation
-- R0JO: for translation
-- t0miiis for translation
 
-## features
+## 🛠️ Contributors
-- discord interaction buttons
+### Official Team
-- slash & text commands
+|Role             |User (discord name)|
-- close, delete & re-open tickets
+|-----------------|-------------------|
-- translation in 8 different languages
+|Lead Developer   |djj123dj           |
-- dynamic database system
+|Support Team     |sankedev           |
-- transcripts
+|Support Team     |vuur_draak         |
-- add/remove users from a ticket
-- custom colors & name for embeds
-- customise your ticket
-- create url buttons for websites
-- create reaction roles
-- build with discord.js v14
-- configure everything per ticket
-- remove credits if you want :(
-- unlimited tickets spread over multiple messages
 
-*comming soon:*
+### Translators
-- dashboard
+|Language           |Maintainer (discord name) |Status         |
-- view transcripts in dashboard
+|-------------------|--------------------------|---------------|
-- share transcripts
+|English            |djj123dj                  |🟢 Up To Date  |
-- close with reason
+|Dutch              |djj123dj                  |🟢 Up To Date  |
-- more translation
+|French             |sankedev & tostam         |🟢 Up To Date  |
+|Romanian           |sankedev                  |🟢 Up To Date  |
+|Spanish            |redactado & josuens       |🟢 Up To Date  |
+|German             |david.3                   |🟢 Up To Date  |
+|Italian            |maurizio26                |🟢 Up To Date  |
+|Czech              |spyeye_                   |🟢 Up To Date  |
+|Arabic             |deqressing                |🟢 Up To Date  |
+|Danish             |.the_gamer                |🟢 Up To Date  |
+|Portuguese         |quiradon                  |🔴 Outdated    |
+|Russian            |apexo & ander             |🟢 Up To Date  |
+|Ukrainian          |ander                     |🟢 Up To Date  |
+|Turkish            |Hydra#0009                |🔴 Outdated    |
+|Polish             |mkevas                    |🟢 Up To Date  |
+|Slovenian          |n1kkec                    |🔴 Outdated    |
+|Thai               |modshd                    |🟢 Up To Date  |
+|Norwegian          |noonenook                 |🟢 Up To Date  |
+|Greek              |stefanos__.               |🔴 Outdated    |
+|Indonesian         |erxg                      |🟢 Up To Date  |
+|Kurdish            |raze.hama                 |🟢 Up To Date  |
+|Hungarian          |Snowy                     |🔴 Outdated    |
+|Persian            |sasanwm                   |🟢 Up To Date  |
+|Latvian            |ronalds1398               |🟢 Up To Date  |
 
-## installation
+## Links
-**You need `node.js 16` to run this project!**
+current version: _v3.5.5_
+</br>changelog: [click here](https://otgithub.dj-dj.be/releases)
+</br>documentation: [click here](https://otdocs.dj-dj.be/)
 
-### packages
+© 2024 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
-- chalk => version `latest`
-- discord.js => version `latest`
-- express => version `latest`
-- node-localstorage => version `latest`
-- axios => version `latest`
-
-You can install all of them by running `npm install`
-
-## running
-you can run `node index.js` but i would recommend you to use `npm start`
-
-if there are any errors, you can open an **issue on github** or **contact me in our discord server**.
-
-### config
-Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.5.0)
-
-### intents & permissions
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
-- `SERVER MEMBERS INTENT`
-- `MESSAGE CONTENT INTENT`
-
-To work the best, the bot needs `ADMINISTRATOR` permissions.
-You can also configure your own permissions
-
-## information
-
-_v2.5.0 stable_
-
-changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
-
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/add.js

@@ -7,70 +7,86 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"add")) return
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        /**@type {discord.PermissionOverwriteManager} */
-            var firstmsg = msglist.last()
+        const overwrites = msg.channel.permissionOverwrites
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        overwrites.create(user.id,{
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            ViewChannel:true,
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
+        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
 
-            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        var loguser = msg.mentions.users.first()
-            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user)]})
+        log("command","someone used the 'add' command",[{key:"user",value:msg.author.username}])
+        log("system","user added to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.username}])
 
-            var loguser = msg.mentions.users.first()
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+        APIEvents.onCommand("add",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
-            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-
-            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "add") return
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        /**@type {discord.PermissionOverwriteManager} */
-            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user)]})
+        const overwrites = interaction.channel.permissionOverwrites
+        overwrites.create(user.id,{
+            ViewChannel:true,
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
+        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
-            var loguser = user
+        var loguser = user
-            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'add' command",[{key:"user",value:interaction.user.username}])
-            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+        log("system","user added to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.username}])
-
-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
-            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
 
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("add",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
        
     })
 }

commands/change.js

@@ -0,0 +1,134 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+        if (!msg.channel.isTextBased()) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
+        })
+
+        var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+        if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = msg.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = msg.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        msg.channel.setName(newTicket.channelprefix+name).catch(() => {
+            msg.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+
+        msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket type changed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+        if (!interaction.channel.isTextBased()) return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+            
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
+        })
+
+        var newtype = interaction.options.getString("type",true)
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        
+        if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = interaction.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = interaction.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        interaction.channel.setName(newTicket.channelprefix+name).catch(() => {
+            interaction.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+        
+        interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket type changed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/claim.js

@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,claimingUser.id)
+        
+        await msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+msg.author.username,iconURL:msg.author.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+        })
+
+        msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:msg.author.username}])
+        log("system","user claimed to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
+        }
+
+        await interaction.deferReply()
+
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,user.id)
+        
+        await interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.username,iconURL:user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+        })
+
+        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.username}])
+        log("system","user claimed to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/close.js

@@ -7,67 +7,79 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"close")) return
 
+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
-            var firstmsg = msglist.last()
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author)],components:[bot.buttons.close.closeCommandRow]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
 
-            var name = msg.channel.name
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            var prefix = ""
+        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
 
-            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",false,true)
+        var name = msg.channel.name
-
+        var prefix = ""
-            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+        const tickets = config.options
-            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
+        tickets.forEach((ticket) => {
-            
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
         })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
         //interaction.deferReply()
 
-       interaction.channel.messages.fetchPinned().then(msglist => {
+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
 
-            var name = interaction.channel.name
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
 
-            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await interaction.deferReply()
 
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
+        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
-            
+
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
         })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/delete.js

@@ -7,77 +7,74 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+        var name = msg.channel.name
-
+        var prefix = ""
-            var name = msg.channel.name
+        const tickets = config.options
-            var prefix = ""
+        tickets.forEach((ticket) => {
-            const tickets = config.options
+            if (name.startsWith(ticket.channelprefix)){
-            tickets.forEach((ticket) => {
+                prefix = ticket.channelprefix
-                if (name.startsWith(ticket.channelprefix)){
+            }
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("delete",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        //interaction.deferReply()
-
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
-            return interaction.reply({embeds:[bot.errorLog.noPermsDelete]})
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
         }
 
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
-            var name = interaction.channel.name
+        var name = interaction.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
         })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("delete",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/help.js

@@ -6,46 +6,53 @@ const log = bot.errorLog.log
 const l = bot.language
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
     const helpEmbed = new discord.EmbedBuilder()
-        .setColor(config.main_color)
+        .setColor(config.color)
         .setTitle("❔ "+l.helpMenu.title)
 
-    const prefix = config.prefix
+    const header = l.helpMenu.header2
-    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
-    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
+    helpEmbed.addFields([
-
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"},
-    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
+        {name:"Stats",value:"Get statistics from the bot"+"\n`"+prefix+"stats global`\n`"+prefix+"stats ticket`\n`"+prefix+"stats user [user]`"}
+    ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
-    client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix)) return
         var args = msg.content.split(config.prefix)
         
         if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
             msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
             APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             return
         }
 
         if (args[1]){
-            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim") && !args[1].startsWith("stats")){
                 msg.channel.send({embeds:[helpEmbed]})
-                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
                 APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             }
         }
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "help") return
 
         interaction.reply({embeds:[helpEmbed]})
-        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.username}])
         APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/remove.js

@@ -7,68 +7,72 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"remove")) return
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        /**@type {discord.PermissionOverwriteManager} */
-            var firstmsg = msglist.last()
+        const overwrites = msg.channel.permissionOverwrites
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        overwrites.delete(user.id,"Removed user from ticket.")
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.permissionOverwrites.delete(user.id)
+        var loguser = msg.mentions.users.first()
-            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user)]})
-
-            var loguser = msg.mentions.users.first()
-            
-            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
-            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
-            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
         
+        log("command","someone used the 'remove' command",[{key:"user",value:msg.author.username}])
+        log("system","user removed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
-    client.on("interactionCreate",async (interaction) => {
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "remove") return
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
-        await interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.delete(user.id)
+        /**@type {discord.PermissionOverwriteManager} */
-            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user)]})
+        const overwrites = interaction.channel.permissionOverwrites
+        overwrites.delete(user.id,"Removed user from ticket.")
+        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
-            var loguser = user
+        var loguser = user
-            
+        
-            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.username}])
-            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+        log("system","user removed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.username}])
 
-            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("remove",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
-        })
     })
 }

commands/rename.js

@@ -7,86 +7,82 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
-
-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
-            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+        if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
 
-            var name = msg.channel.name
+        var name = msg.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
-            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
-        
+
-        
+        if (!prefix) prefix = "noprefix-"
+        msg.channel.setName(prefix+newname)
+        msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket renamed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+        APIEvents.onCommand("rename",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
-        //interaction.deferReply()
+        await interaction.deferReply()
-
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            var newname = interaction.options.getString("name")
+        var newname = interaction.options.getString("name")
-            var name = interaction.channel.name
+        var name = interaction.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
-            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-
-            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
+
+        if (!prefix) prefix = "noprefix-"
+
+        interaction.channel.setName(prefix+newname)
+        interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket renamed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+        APIEvents.onCommand("rename",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/reopen.js

@@ -7,47 +7,45 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
+
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"reopen")) return
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
-            var firstmsg = msglist.last()
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
-            require("../core/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
-            
+
-            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author,ticketId)
-            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
-        })
         
+        log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
     })
 
-    client.on("interactionCreate",async (interaction) => {
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        //interaction.deferReply()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
 
-        interaction.channel.messages.fetchPinned().then(async msglist => {
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        await interaction.deferReply()
 
-            require("../core/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-            
-            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
-        })
 
-       
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
     })
-}
+}

commands/stats.js

@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded stats.js")
+
+    if (!DISABLE.commands.text.stats) client.on("messageCreate",async (msg) => {
+        if (!msg.content.startsWith(config.prefix+"stats global") && !msg.content.startsWith(config.prefix+"stats ticket") && !msg.content.startsWith(config.prefix+"stats user")) return
+        if (!msg.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = msg.content.split(config.prefix+"stats ")[1]
+
+        if (mode == "global"){
+            //send global stats
+            msg.channel.send({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = msg.mentions.users.first()
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,mention,msg.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",msg.author.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,msg.author,msg.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",msg.channel.id)){
+                msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            msg.channel.send({embeds:[await bot.statsManager.createTicketStatsEmbed(msg.guild,msg.channel.id)]})
+        }  
+        
+        log("command","someone used the 'stats' command",[{key:"user",value:msg.author.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.stats) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "stats") return
+        if (!interaction.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = interaction.options.getSubcommand(true)
+
+        await interaction.deferReply()
+            
+        if (mode == "global"){
+            //send global stats
+            interaction.editReply({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = interaction.options.getUser("user",false)
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,mention,interaction.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",interaction.user.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,interaction.user,interaction.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",interaction.channel.id)){
+                interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            interaction.editReply({embeds:[await bot.statsManager.createTicketStatsEmbed(interaction.guild,interaction.channel.id)]})
+        }
+
+        log("command","someone used the 'stats' command",[{key:"user",value:interaction.user.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/ticket.js

@@ -7,8 +7,11 @@ const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
 
 const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
+
     /**@type {String[]} */
     var msgIds = []
     config.messages.forEach((msg) => {
@@ -16,36 +19,36 @@ module.exports = () => {
     })
 
 
-    client.on("messageCreate", msg => {
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
             
             if (!msg.guild) return
-            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            if (!permsChecker.global(msg.author.id,msg.guild.id)){
                 permsChecker.sendUserNoPerms(msg.author)
                 return
             }
 
             const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
 
-            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
-            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
 
 
-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             msg.channel.send({embeds:[embed],components:componentRows})
             
-            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.username},{key:"id",value:id}])
-            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }
     })
 
-    client.on("interactionCreate", (interaction) => {
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "message") return
 
             if (!interaction.guild) return
-            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permsChecker.global(interaction.user.id,interaction.guild.id)){
                 permsChecker.sendUserNoPerms(interaction.user)
                 return
             }
@@ -54,14 +57,14 @@ module.exports = () => {
 
             if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             interaction.reply({content:l.commands.ticketWarning})
             interaction.channel.send({embeds:[embed],components:componentRows})
             
-            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.username},{key:"id",value:id}])
 
-            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         
     })
 }

commands/unclaim.js

@@ -0,0 +1,125 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+        }) 
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
+            return
+        }
+
+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}

config.json

@@ -1,12 +1,17 @@
 {
-    "main_color":"#ffffff",
+    "_DOCUMENTATION":"https://otdocs.dj-dj.be",
-    "server_id":"server id (for slash cmds)",
+    "_SUPPORT":"https://discord.dj-dj.be",
-    "auth_token":"auth token",
+    
-    "main_adminroles":["discord role id"],
+    "color":"#ffffff",
+    "serverId":"server id (for slash cmds)",
+    "token":{
+        "value":"insert your bot token here",
+        "fromENV":false
+    },
+    "adminRoles":["discord role id"],
     "prefix":"!ticket ",
-    "languagefile":"english",
+    "languageFile":"english",
 
-    "credits":true,
     "status":{
         "enabled":true,
         "type":"PLAYING",
@@ -14,22 +19,21 @@
     },
 
     "system":{
-        "ticket_channel":"channel id",
+        "maxAmountOfTickets":3,
-        "max_allowed_tickets":3,
+        "dmMessages":false,
-        "enable_DM_Messages":true,
 
-        "has@everyoneaccess":false,
+        "memberRole":"member role (leave empty if you have no member role)",
-        "member_role":"member role (doesn't have access to tickets)",
+        "closeMode":"adminonly OR normal (select one!)",
-        "closeMode":"adminonly|normal",
 
-        "enable_transcript":false,
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
-        "enable_DM_transcript":false,
+
-        "transcript_channel":"channel id"
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
     },
 
     "options":[
         {
-            "id":"general",
+            "id":"example-ticket",
             "name":"Question",
             "description":"Create this ticket if you have a question.",
             "icon":"🎫",
@@ -38,15 +42,43 @@
 
             "color":"gray",
             "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
             "channelprefix":"question-",
-            "category":"category id",
+            "category":"category id (or leave empty)",
             "message":"You created a ticket!",
-            "enableDMMessage":true,
+            "enableDmOnOpen":true,
-            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*"
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
-            
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+            "image":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
+            }
         },
         {
-            "id":"website",
+            "id":"example-website",
             "name":"Website",
             "description":"Go to our website.",
             "icon":"✅",
@@ -54,42 +86,63 @@
             "type":"website",
 
             "url":"https://www.dj-dj.be"
-            
         },
         {
-            "id":"role",
+            "id":"example-role",
-            "name":"Verify",
+            "name":"Update Ping",
-            "description":"Click here to get the verify role.",
+            "description":"Click here to get pinged for updates!",
-            "icon":"👮🏼",
+            "icon":"📢",
-            "label":"get a role",
+            "label":"Update Ping",
             "type":"role",
 
             "color":"red",
             "roles":["discord role id"],
             "mode":"add&remove|remove|add",
-            "enableDMMessage":true
+            "enableDmOnOpen":true
-            
         }
     ],
 
     "messages":[
         {
-            "id":"1",
+            "id":"example-embed",
             "name":"Choose Your Ticket",
             "description":"You can click one of the buttons below!",
+            "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v2.5.0 - I'm a footer!",
+            "footer":"Open Ticket v3.5.5 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
 
+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
             "enableCustomColor":false,
             "color":"#ffffff",
 
-            "options":["general","apply"],
+            "options":["example-ticket","example-website","example-role"],
-            "enableTicketExplaination":true,
+            
-            "enableMaxTicketsWarning":true
+            "other":{
+                "enableTicketExplaination":true,
+                "enableMaxTicketsWarning":true,
+                
+                "customDropdownPlaceholder":{
+                    "enable":false,
+                    "text":"Choose a ticket"
+                },
+                "customCategoryText":{
+                    "enable":false,
+                    "text":"choose a category:"
+                },
+                "embedTitleURL":{
+                    "enable":false,
+                    "url":"https://www.dj-dj.be/projects/open-ticket"
+                }
+            }
         }
     ]
 }

core/api/api.js

@@ -4,7 +4,7 @@ const bot = require("../../index")
 exports.client = bot.client
 exports.config = bot.config
 exports.utils = {
-    log:bot.errorLog.log(),
+    log:bot.errorLog.log,
     storage:bot.storage
 }
 

core/api/api.json

@@ -1,10 +1,13 @@
 {
     "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
 
-
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
-    "disclaimer":"DISABLE doesn't work yet! Below this message!",
+    "info2":"You can use this to disable some features you don't want!",
     "disable":{
         "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
             "ticketCreated":false,
             "ticketClosed":false,
             "ticketDeleted":false,
@@ -24,7 +27,11 @@
                 "new":false,
                 "add":false,
                 "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false,
+                "change":false,
+                "stats":false
             },
             "slash":{
                 "help":false,
@@ -35,12 +42,20 @@
                 "new":false,
                 "add":false,
                 "remove":false,
-                "rename":false
+                "rename":false,
+                "claim":false,
+                "unclaim":false,
+                "change":false,
+                "stats":false
             }
         },
         "checkerjs":{
             "token":false,
             "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
         }
     }
 }

core/api/modules/base.js

@@ -1,28 +0,0 @@
-const discord = require('discord.js')
-const bot = require("../../../index")
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
-/** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file, read the api documentation first!
- * look into "api docs.md" for the docs!
- */
-
-//used when creating plugins!
-exports.enableApiLogs = false
-
-
-//DOESN'T WORK YET
-//this is used when embedding open ticket into another bot
-exports.embeddedMode = false
-exports.clientLocation = require("../../../index").client
-
-/** !! WARNING !!
- * Only edit or extend the code when you know what you are doing!
- * If open ticket crashes while you change the code, then we can't help you!
- * 
- * DO IT ON YOUR OWN RISK!
- */

core/api/modules/events.js

@@ -4,7 +4,8 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
-const storage = bot.storage
+
+const configParser = require("../../utils/configParser")
 
 
 //EVENT API:
@@ -16,6 +17,10 @@ const ticketReopenListeners = []
 const ticketAddListeners = []
 const ticketRemoveListeners = []
 
+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+
 
 const transcriptCreationListeners = []
 const commandListeners = []
@@ -48,7 +53,7 @@ exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  * @param {String} reason
  */
 exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
@@ -69,7 +74,7 @@ exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
     //system
@@ -89,7 +94,7 @@ exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
     //system
@@ -110,7 +115,7 @@ exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
     //system
@@ -131,7 +136,7 @@ exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
     //system
@@ -145,6 +150,66 @@ exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
 
 }
 
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
 /**
  * 
  * @param {discord.Message[]} messages 
@@ -164,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
 
 }
 
-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"|"stats"} OTCommandType */
 
 /**
  * 
@@ -237,7 +302,7 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 
 /**
@@ -246,7 +311,7 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  * @param {String} reason
  */
 
@@ -265,7 +330,17 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 
 /**
@@ -327,6 +402,21 @@ const onTicketRemove = (callback) => {
     ticketRemoveListeners.push(callback)
 }
 
+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
 /**@param {TranscriptCreationEvent} callback */
 const onTranscriptCreation = (callback) => {
     transcriptCreationListeners.push(callback)
@@ -354,6 +444,9 @@ exports.events = {
     onTicketReopen,
     onTicketAdd,
     onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
     onTranscriptCreation,
     onCommand,
     onReactionRole,

core/api/pluginlauncher.js

@@ -3,24 +3,41 @@ const bot = require("../../index")
 const log = bot.errorLog.log
 
 module.exports = () => {
-    const files = fs.readdirSync("./plugins")
+    const args = process.argv
+    const debugMode = args.includes("--debug")
 
+    const files = fs.readdirSync("./plugins")
+    const api = require("./api.json")
     var totalcount = 0
     var successcount = 0
     var failcount = 0
     files.forEach((file) => {
         if (file.endsWith(".plugin.js")){
             try {
-                require("../../plugins/"+file)()
+                require("../../plugins/" + file)()
 
                 successcount++
                 totalcount++
-            }catch{
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug || debugMode) {
+                    console.error(theError)
+                }
+
+                try {
+                    const data = fs.readFileSync("./openticketdebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./openticketdebug.txt", newData + "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                } catch {
+                    fs.writeFileSync("./openticketdebug.txt", "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                }
+
                 failcount++
                 totalcount++
             }
         }
     })
 
-    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+    require("../startscreen").headerDataPlugins({ total: totalcount, success: successcount, error: failcount })
 }

core/checker.js

@@ -1,6 +1,17 @@
 exports.checker = async () => {
     const chalk = await (await import("chalk")).default
-    const config = require("../config.json")
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devconfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
     var errorList = []
     var isError = false
     var warnList = []
@@ -18,32 +29,33 @@ exports.checker = async () => {
     /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
     const checkDiscord = (mode,value,path) => {
         if (mode == "userid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this user id is invalid")
             }
         }else if (mode == "channelid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this channel id is invalid")
             }
         }else if (mode == "roleid"){    
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this role id is invalid")
             }
         }else if (mode == "serverid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this server id is invalid")
             }
         }else if (mode == "categoryid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this category id is invalid")
             }
         }
     }
     /**@param {String} value */
     const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40){
+        if (value.length < 40){
-            createError("'auth_token' | your token is invalid")
+            createError("'token/value' | your token is invalid")
         }
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
     }
 
     /**@param {String} value @param {String} path */
@@ -73,6 +85,9 @@ exports.checker = async () => {
 
     /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
     const checkDiscordArray = (mode,arrayValue,path) => {
+        if (!Array.isArray(arrayValue)){
+            return createError("'"+path+"' | this needs to be an Array!")
+        }
         if (mode == "userid"){
             arrayValue.forEach((value,index) => {
                 if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
@@ -99,21 +114,34 @@ exports.checker = async () => {
             })
         }
     }
-    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
     const checkType = (value,type,path) => {
         if (type == "boolean"){
             if (typeof value != "boolean"){
                 createError("'"+path+"' | invalid type, this must be a boolean!")
-            }
+                return true
+            }else return false
         }else if (type == "number"){
             if (typeof value != "number"){
                 createError("'"+path+"' | invalid type, this must be a number!")
-            }
+                return true
+            }else return false
         }else if (type == "string"){
             if (typeof value != "string"){
                 createError("'"+path+"' | invalid type, this must be a string!")
-            }
+                return true
-        }
+            }else return false
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+                return true
+            }else return false
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+                return true
+            }else return false
+        }else return false
     }
 
     const checkButtonColor = (value,path) => {
@@ -122,8 +150,12 @@ exports.checker = async () => {
         }
     }
 
-    const getButtonClass = require("./utils/getButton").rawButtonData
+    const configParser = require("./utils/configParser")
-    /**@param {getButtonClass} option */
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
     const checkOption = (option,path) => {
 
         //id
@@ -147,7 +179,7 @@ exports.checker = async () => {
         checkType(option.description,"string",path+"/description")
 
         //icon
-        const emojiRegex = /(\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])/gi;
+        const emojiRegex = /(?:\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])|(?:<a?:[^:]*:[0-9]+>)/gi
         if (option.icon.length > 0){
 
             const isEmoji = emojiRegex.test(option.icon)
@@ -178,6 +210,7 @@ exports.checker = async () => {
             checkButtonColor(option.color,path+"/color")
 
             //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
             checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
             
             //channelprefix
@@ -195,12 +228,47 @@ exports.checker = async () => {
             //message
             checkType(option.message,"string",path+"/message")
 
-            //enableDMmessage
+            //enableDmOnOpen
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
 
             //ticketmessage
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
+            //thumbnail
+            if (option.thumbnail){
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
+
+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }
+
+            //closedCategory
+            if (option.closedCategory){
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
+            }
+
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
+            }
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")
@@ -208,13 +276,13 @@ exports.checker = async () => {
                 createWarn("'"+path+"/url' | a url can't contain spaces")
             }
             if (option.url.length < 1){
-                createError("'"+path+"/url' | you have no url in this button")
+                createError("'"+path+"/url' | there is no url!")
             }
             if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
                 createWarn("'"+path+"/url' | your url doesn't start with https or http!")
             }
             if (option.url.startsWith("http://")){
-                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord maybe blocks this url!")
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
             }
         }else if (type == "role"){
             //color
@@ -230,78 +298,201 @@ exports.checker = async () => {
                 createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
             }
 
-            //enableDMmessage
+            //enableDmOnOpen
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
         }
     }
 
+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
     const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")
 
+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //OPTIONS!!!
+        if (checkType(input.options,"array",path+"/options")){
+            var counter = 0
+            input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+            if (counter == input.options.length){
+                createWarn("'"+path+"/options' | insert the option ids here!")
+            }else{
+                input.options.forEach((option,index) => {
+                    if (!configParser.optionExists(option)){
+                        createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                    }
+                })
+            }
+        }
+
+        //other
+        //ticket explaination & max tickets warning
+        if (typeof input.other != "object"){
+            createError("'"+path+"/other' | this object doesn't exist!")
+        }else{
+            checkType(input.other.enableTicketExplaination,"boolean",path+"/other/enableTicketExplaination")
+            checkType(input.other.enableMaxTicketsWarning,"boolean",path+"/other/enableMaxTicketsWarning")
+
+            //customDropdownPlaceholder
+            if (typeof input.other.customDropdownPlaceholder != "object"){
+                createError("'"+path+"/other/customDropdownPlaceholder' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customDropdownPlaceholder.enable,"boolean",path+"/other/customDropdownPlaceholder/enable")
+                checkType(input.other.customDropdownPlaceholder.text,"string",path+"/other/customDropdownPlaceholder/text")
+                if (input.other.customDropdownPlaceholder.enable && input.other.customDropdownPlaceholder.text.length < 1){createError("'"+path+"/other/customDropdownPlaceholder/text' | there is no placeholder text!")}
+            }
+
+            //customCategoryText
+            if (typeof input.other.customCategoryText != "object"){
+                createError("'"+path+"/other/customCategoryText' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customCategoryText.enable,"boolean",path+"/other/customCategoryText/enable")
+                checkType(input.other.customCategoryText.text,"string",path+"/other/customCategoryText/text")
+                if (input.other.customCategoryText.enable && input.other.customCategoryText.text.length < 1){createError("'"+path+"/other/customCategoryText/text' | there is no category text!")}
+            }
+
+            //embedTitleURL
+            if (typeof input.other.embedTitleURL != "object"){
+                createError("'"+path+"/other/embedTitleURL' | this object doesn't exist!")
+            }else{
+                checkType(input.other.embedTitleURL.enable,"boolean",path+"/other/embedTitleURL/enable")
+                checkType(input.other.embedTitleURL.url,"string",path+"/other/embedTitleURL/text")
+                if (input.other.embedTitleURL.enable && input.other.embedTitleURL.url.length < 1){createError("'"+path+"/other/embedTitleURL/url' | there is no url!")}
+            }
+        }
     }
 
-    //--------------------------|
+    //////////////////////////////////////////
-    //--------------------------|
+    //////////////////////////////////////////
-    //checker => START HERE     |
+    /////////!!! CHECKER.JS START !!!/////////
-    //--------------------------|
+    //////////////////////////////////////////
-    //--------------------------|
+    //////////////////////////////////////////
 
-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
         }
     })
     
-    checkHexColor(config.main_color,"main_color")
+    checkHexColor(config.color,"main_color")
-    checkDiscord("serverid",config.server_id,"server_id")
+    checkDiscord("serverid",config.serverId,"serverId")
-    checkToken(config.auth_token)
+
-    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
+
+    checkType(config.adminRoles,"array","/adminRoles")
+    checkDiscordArray("roleid",config.adminRoles,"adminRoles")
     checkString(config.prefix,1,15,"prefix","prefix")
+    
     //languagefile
-    checkType(config.languagefile,"string","languagefile")
+    checkType(config.languageFile,"string","languageFile")
-    const lf = config.languagefile
+    const languageList = [
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish")){
+        "custom",
-        createError("'languagefile' | invalid language, more info in the wiki")
+        "english",
+        "dutch",
+        "romanian",
+        "german",
+        "arabic",
+        "spanish",
+        "portuguese",
+        "french",
+        "italian",
+        "czech",
+        "danish",
+        "russian",
+        "turkish",
+        "polish",
+        "slovenian", 
+        "thai",
+        "norwegian",
+        "greek",
+        "ukrainian",
+        "hungarian",
+        "indonesian",
+        "kurdish",
+        "persian",
+        "latvian"
+    ]
+    if (!languageList.some((l) => config.languageFile.startsWith(l))){
+        createError("'languageFile' | invalid language, more info in the wiki")
     }
 
-
-    checkType(config.credits,"boolean","credits")
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
-            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM"){
-                createError("'status/type' | not a valid status type!")
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
             }
-            if (config.status.text.length < 1 || config.status.text.length > 40){
+            if (config.status.text.length < 1){
-                createError("'status/text' | text too long or short!")
+                createError("'status/text' | there is no status text!")
             }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
         }
 
     
     //system:
-        if (config.system.ticket_channel){
+        //max tickets
-            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")
-                createError("'system/ticket_channel' | this channel id is invalid")
+
-            }
+        //enableDMmessages
-        }else createWarn("'"+path+"' | you have no ticket channel selected!")
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")
-        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+
-        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+        //memberRole
-        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+        checkType(config.system.memberRole,"string","system/memberRole")
-        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
-            checkDiscord("roleid",config.system.member_role,"system/member_role")
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
         }else{
-            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
         }
+
+        //closemode
         checkType(config.system.closeMode,"string","system/closeMode")
         if (!["normal","adminonly"].includes(config.system.closeMode)){
             createError("'system/closeMode' | the close mode must be adminonly or normal")
         }
 
-        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
-        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")
-        if (config.system.enable_transcript){
-            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
-        }
 
     //options
 
@@ -309,58 +500,44 @@ exports.checker = async () => {
         checkOption(option,"options/"+index)
     })
 
-
+    //messages
-    //discord check
+    config.messages.forEach((message,index) => {
-    /**
+        checkMessage(message,"messages/"+index)
-    const discord = require("discord.js")
-    const {GatewayIntentBits,Partials} = discord
-    const client = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
     })
-    await client.guilds.fetch()
-    if (!client.guilds.cache.find(g => g.id == config.server_id)){
-        createError("'server_id' | i'm not in a server with this id!")
-    }
-    */
 
-    
 
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")
-    }
+        warnList.forEach((w) => {
-    warnList.forEach((w) => {
+            const splitw = w.split("'")
-        const splitw = w.split("'")
+            if (splitw.length > 1){
-        if (splitw.length > 1){
+                var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
-            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+                if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
-        }else {var splitstring = chalk.yellow(splitw[0])}
+                if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
-        console.log(splitstring)
+                if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
-    })
+            }else {var splitstring = chalk.yellow(splitw[0])}
-    errorList.forEach((e) => {
+            console.log(splitstring)
-        const splite = e.split("'")
+        })
-        if (splite.length > 1){
+        errorList.forEach((e) => {
-            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+            const splite = e.split("'")
-        }else {var splitstring = chalk.red(splite[0])}
+            if (splite.length > 1){
-        console.log(splitstring)
+                var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
-    })
+            }else {var splitstring = chalk.red(splite[0])}
-    if (isError){
+            console.log(splitstring)
-        console.log("===========================")
+        })
-        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+        if (isError){
-        if (isWarn){
+            console.log("===========================")
-            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+            if (isWarn){
+                console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            }
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
+            process.exit(0)
+        }else if (isWarn){
+            console.log("===========================")
+            console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
         }
-        process.exit(0)
-    }else if (isWarn == true && isError == false){
-        console.log("===========================")
-        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
     }
-
+}
-}

core/closebuttons.js

@@ -1,331 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-
-module.exports = () => {
-    //closebar
-    var closeBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    //closebutton
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var closeRowDisabled = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-
-
-    //NORMAL CLOSE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-
-    var closeTicketButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (closeTicketButtonChecker == true) return
-        closeTicketButtonChecker = true
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
-        }
-        
-        interaction.message.edit({components:[closeRowDisabled]})
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
-        closeTicketButtonChecker = false
-    })
-
-    var closeTicket1ButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (closeTicket1ButtonChecker == true) return
-        closeTicket1ButtonChecker = true
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-                try {
-                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-                }catch{
-                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                }
-            }
-        }
-
-        const closedButtonDisabled = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(true)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
-        interaction.message.edit({components:[closedButtonDisabled]})
-
-        interaction.channel.messages.fetchPinned().then((messages) => {
-            messages.first().edit({components:[closeRowDisabled]})
-        })
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
-        closeTicket1ButtonChecker = false
-    })
-
-
-    //NORMAL DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-    var deleteTicketButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (deleteTicketButtonChecker == true) return
-        deleteTicketButtonChecker = true
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-            try {
-                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-            }catch{
-                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete")
-        deleteTicketButtonChecker = false
-    })
-
-
-
-
-    //CLOSED DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar1]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-    })
-
-    var deleteTicket1ButtonChecker = false
-    client.on("interactionCreate",async interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (deleteTicket1ButtonChecker == true) return
-        deleteTicket1ButtonChecker = true
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
-            try {
-                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
-            }catch{
-                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript")
-        deleteTicket1ButtonChecker = false
-    })
-}

core/dynamicdatabase/cleardata.js

@@ -1,53 +0,0 @@
-const fs = require('fs')
-const readline = require("readline")
-const rl = readline.createInterface({
-    input:process.stdin,
-    output:process.stdout,
-    terminal:true
-})
-
-const ask = async () => {
-    const chalk = await (await import("chalk")).default
-    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
-        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
-            console.log(chalk.red("invalid answer"))
-            ask()
-            return
-        }
-        console.log(chalk.green("clearing data..."))
-        runClear()
-        rl.close()
-    })
-}
-ask()
-
-const runClear = async () => {
-    const chalk = await (await import("chalk")).default
-    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
-    const dataPaths = ["./storage/dynamicDB"]
-
-    var index = 0
-
-    dataPaths.forEach((path) => {
-        try {
-        fs.rmSync(path,{recursive:true,force:true})
-        }catch{
-            //console.log(path,"doesn't exist")
-        }
-        setTimeout(() => {
-            try{
-            fs.mkdirSync(path)
-            }catch{
-                //console.log(path,"already exists")
-            }
-            index++
-        },500)
-    })
-
-    setInterval(() => {
-        if (index >= 1){
-            console.log(chalk.bgGreen("All local data is cleared!"))
-            process.exit(1)
-        }
-    },500)
-}

core/dynamicdatabase/databases/main.js

@@ -0,0 +1,82 @@
+const fs = require("fs")
+const location = "./storage/database.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/databases/stats.js

@@ -0,0 +1,87 @@
+const fs = require("fs")
+const location = "./storage/stats.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String|Boolean|Number} value
+ * @returns {Boolean} exists?
+ */
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|Boolean|Number|undefined}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const result = currentData.find((d) => (d.category == category) && (d.key == key))
+    return (result) ? result.value : undefined
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String|Boolean|Number}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {Boolean} exists?
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -1,39 +0,0 @@
-const localstorage = require("node-localstorage")
-
-const ls = new localstorage.LocalStorage("./storage/dynamicDB")
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @param {String} value 
- * @returns {Boolean}
- */
-exports.set = (category,id,value) => {
-    ls.setItem(category+"--"+id,value.toString())
-    return true
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id  
- * @returns {String|false}
- */
-exports.get = (category,id) => {
-    const result = ls.getItem(category+"--"+id)
-    if (!result) return false
-    
-    return result
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @returns {Boolean}
- */
-exports.delete = (category,id) => {
-    ls.removeItem(category+"--"+id)
-    return true
-}

core/dynamicdatabase/storage.js

@@ -1,13 +1,23 @@
-//Do not change this without knowing what you are doing!!
+/**
-const databaseFile = "local"
+==================================================================
-//Do not change this without knowing what you are doing!!
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
-
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
 
 try {
-    var db = require("./dynamicfiles/local")
+    var main = require("./databases/main")
-}catch{
+    var stats = require("./databases/stats")
-    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+}catch(err){
+    console.log(err)
+    console.log("Unable to find the database handlers!")
     process.exit(1)
 }
 
-module.exports = db
+module.exports = {
+    main,
+    stats
+}

core/errorLogSystem.js

@@ -10,21 +10,29 @@ const loadChalk = async () => {
 const embed = discord.EmbedBuilder
 const c = discord.Colors
 
-exports.noPermsMessage = new embed()
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
+}
 
-exports.noPermsDelete = new embed()
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
+}
 
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle)
+        .setTitle("❌ "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -34,32 +42,38 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror)
+        .setTitle("⚠️ "+l.errors.boterror)
         .setDescription(message)
 
     return x
 }
 
-/**@param {String[]} list */
+/**@param {String[]} list @param {String|undefined} message */
-exports.invalidIdChooseFromList = (list) => {
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle)
+        .setTitle("❌ "+l.errors.chooseFromListTitle)
-        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
+exports.failedRenameChannel = new embed()
+    .setColor(c.Red)
+    .setTitle("❌ Failed to rename channel")
+    .setDescription("Discord channels can only be renamed twice every 10 minutes! Open Ticket can't do anything about this error!")
+
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle)
+    .setTitle("❌ "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
 /**@param {String} message @param {String} title */
 exports.success = (title,message) => {
     var x = new embed()
-        .setColor(config.main_color)
+        .setColor(config.color)
-        .setTitle(":white_check_mark: "+title)
+        .setTitle("✅ "+title)
         .setDescription(message)
 
     return x
@@ -69,7 +83,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title)
+        .setTitle("⚠️ "+title)
         .setDescription(message)
 
     return x
@@ -85,15 +99,29 @@ exports.custom = (title,message,emoji,color) => {
     return x
 }
 
+exports.clearDebugFile = () => {
+    const fs = require("fs")
+    if (!fs.existsSync("./openticketdebug.txt")) return
+    const content = fs.readFileSync("./openticketdebug.txt").toString().split("\n")
+    if (content.length < 5000) return
+    for (let i = 0; i < 4000; i++) {
+        content.shift()
+    }
+
+    const newContent = "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="+content.join("\n")
+    fs.writeFileSync("./openticketdebug.txt",newContent)
+}
+
 const normalLog = (debugString) => {
     const fs = require("fs")
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+    this.clearDebugFile()
 }
 
 /**
  * 
- * @param {"system"|"command"|"info"|"api"} type 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
  * @param {String} message 
  * @param {[{key:String,value:String}]} params
  */
@@ -117,10 +145,13 @@ exports.log = async (type,message,params) => {
     }else if (ptype == "system"){
         console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
     }else if (ptype == "api"){
-        if (require("./api/modules/base").enableApiLogs == true){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
             console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
         }
         ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
     }
 
     const cd = new Date()

core/getoptions.js

@@ -1,116 +0,0 @@
-const bot = require("../index")
-const config = bot.config
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
-exports.getTicketValue = (index,value) => {
-    if (value == "id"){
-        return "OTnewT"+config.options[index][value]
-    }
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage"} value 
- */
-exports.getRoleValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
- exports.getTicketValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        if (value == "id"){
-            result.push("OTnewT"+o[value])
-        }else{
-        result.push(o[value])
-        }
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage""} value 
- */
-exports.getRoleValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-class TicketOptions {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}
-/**
- * 
- * @param {String} id 
- * @returns {TicketOptions|false}
- */
-exports.getOptionsById = (id) => {
-    var result = false
-    config.options.forEach((option) => {
-        if ("OTnewT"+option.id == id){
-            result = option
-        }
-    })
-    return result
-}
-
-exports.exportedOptionClass = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}

core/interactionHandlers/buttons/close.js

@@ -5,10 +5,9 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../getoptions")
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -26,16 +25,26 @@ exports.closeCommandRow = new arb()
     )
     .addComponents(
         new button()
-        .setCustomId("OTsendTranscript")
+        .setCustomId("OTreopenTicket")
         .setDisabled(false)
-        .setStyle(bs.Secondary)
+        .setStyle(bs.Success)
-        .setLabel(l.buttons.sendTranscript)
+        .setLabel(l.buttons.reopen)
-        .setEmoji("📄")
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
     )
     .addComponents(
         new button()
         .setCustomId("OTreopenTicket")
-        .setDisabled(false)
+        .setDisabled(true)
         .setStyle(bs.Success)
         .setLabel(l.buttons.reopen)
         .setEmoji("✔")

core/interactionHandlers/buttons/firstmsg.js

@@ -5,10 +5,9 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../getoptions")
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -16,6 +15,14 @@ const bs = discord.ButtonStyle
 
 
 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")
@@ -34,6 +41,66 @@ exports.firstmsgRowNormal = new arb()
     )
 
 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")

core/interactionHandlers/buttons/verifyBars.js

@@ -5,16 +5,24 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../getoptions")
+
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
 const bs = discord.ButtonStyle
 
 exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicketTrue")

core/interactionHandlers/embeds/commands.js

@@ -5,45 +5,67 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../getoptions")
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 /**
  * 
  * @param {discord.User} addedUser 
+ * @param {discord.User} adder
  * @returns {discord.EmbedBuilder}
  */
-exports.addEmbed = (addedUser) => {
+exports.addEmbed = (addedUser,adder) => {
     return new embed()
         .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
         .setColor(mc)
-        .setFooter({text:addedUser.tag,iconURL:addedUser.displayAvatarURL()})
+        .setFooter({text:adder.username,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
 }
 
 /**
  * 
  * @param {discord.User} removedUser 
+ * @param {discord.User} remover
  * @returns {discord.EmbedBuilder}
  */
-exports.removeEmbed = (removedUser) => {
+exports.removeEmbed = (removedUser,remover) => {
     return new embed()
         .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
         .setColor(mc)
-        .setFooter({text:removedUser.tag,iconURL:removedUser.displayAvatarURL()})
+        .setFooter({text:remover.username,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
 }
 
 /**
  * 
  * @param {discord.User} closer 
+ * @param {String} description
  * @returns {discord.EmbedBuilder}
  */
-exports.closeEmbed = (closer) => {
+exports.closeEmbed = (closer,description) => {
-    return new embed()
+    const embd = new embed()
         .setTitle("🔒 "+l.commands.closeTitle)
         .setColor(mc)
-        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
 }
 
 /**
@@ -55,7 +77,7 @@ exports.deleteEmbed = (deleter) => {
     return new embed()
         .setTitle("❌ "+l.commands.deleteTitle)
         .setColor(mc)
-        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+        .setFooter({text:deleter.username,iconURL:deleter.displayAvatarURL()})
 }
 
 /**
@@ -68,7 +90,7 @@ exports.renameEmbed = (renamer,newname) => {
     return new embed()
         .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
         .setColor(mc)
-        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+        .setFooter({text:renamer.username,iconURL:renamer.displayAvatarURL()})
 }
 
 /**
@@ -80,28 +102,43 @@ exports.renameEmbed = (renamer,newname) => {
     return new embed()
         .setTitle("🔓 "+l.commands.reopenTitle)
         .setColor(mc)
-        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+        .setFooter({text:reopener.username,iconURL:reopener.displayAvatarURL()})
 }
 
 /**
  * 
- * @param {Boolean} done 
+ * @param {discord.User} claimer 
- * @param {discord.TextChannel} channel
+ * @param {discord.User} user
- * @param {discord.User} author
  * @returns {discord.EmbedBuilder}
  */
- exports.sendTranscriptEmbed = (done,channel,author) => {
+ exports.claimEmbed = (claimer,user) => {
-    if (done){
+    return new embed()
-        return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+        .setColor(mc)
-            .setColor(mc)
+        .setFooter({text:user.username,iconURL:user.displayAvatarURL()})
-            .setDescription("Ticket: "+channel.name)
+}
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+
-    }else{
+/**
-        return new embed()
+ * 
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+ * @param {discord.User} unclaimer 
-            .setColor(mc)
+ * @returns {discord.EmbedBuilder}
-            .setDescription("Loading...")
+ */
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+ exports.unclaimEmbed = (unclaimer) => {
-    }
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.username,iconURL:unclaimer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} changer 
+ * @param {String} newtype
+ * @returns {discord.EmbedBuilder}
+ */
+exports.changeEmbed = (changer,newtype) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
+        .setColor(mc)
+        .setFooter({text:changer.username,iconURL:changer.displayAvatarURL()})
 }

core/interactionHandlers/handlers/accepted/claiming.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.username,iconURL:interaction.user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -5,12 +5,11 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../../getoptions")
 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -23,25 +22,40 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketTrue") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
 
         if (closeTicketButtonChecker == true) return
         closeTicketButtonChecker = true
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
-                    permissionChecker.sendChannelNoPerms(interaction.channel)
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return
             }
         }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
         
-        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
 
         /**
          * @type {String}
@@ -56,7 +70,7 @@ module.exports = () => {
         })
 
         interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
         closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:firstcomponents})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/deleting.js

@@ -5,12 +5,11 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../../getoptions")
 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -23,16 +22,20 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker == true) return
         deleteTicketButtonChecker = true
 
         const firstcomponents = bot.buttons.close.openRowNormal
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
-                permissionChecker.sendChannelNoDelete(interaction.channel)
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }
             await interaction.message.edit({components:[firstcomponents]})
             deleteTicketButtonChecker = false
@@ -51,9 +54,9 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
         await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
-        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker = false
     })
 
@@ -63,17 +66,20 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue1") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker1 == true) return
         deleteTicketButtonChecker1 = true
 
         const firstcomponents = bot.buttons.close.closeCommandRow
 
-        console.log("closed with NO TRANSCRIPT")
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
-                permissionChecker.sendChannelNoDelete(interaction.channel)
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }
             await interaction.message.edit({components:[firstcomponents]})
             deleteTicketButtonChecker1 = false
@@ -92,8 +98,10 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
-        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker1 = false
+
     })
 }

core/interactionHandlers/handlers/accepted/reopening.js

@@ -5,12 +5,11 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../../getoptions")
 const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -18,12 +17,25 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //REOPEN
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTreopenTicket") return
 
-        interaction.deferUpdate()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                return interaction.deferUpdate()
+            }
+        }
+
+        await interaction.deferUpdate()
         interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-        require("../../../ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
     })
 }

core/interactionHandlers/handlers/firstmsg.js

@@ -5,11 +5,10 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../getoptions")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder

core/interactionHandlers/handlers/handlers.js

@@ -1,10 +1,11 @@
 module.exports = () => {
     require("./firstmsg")()
-    require("./sendTranscript")()
     require("./verifyBars")()
 
     //accepted
     require("./accepted/closing")()
     require("./accepted/reopening")()
     require("./accepted/deleting")()
+    require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }

core/interactionHandlers/handlers/sendTranscript.js

@@ -1,45 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-const log = bot.errorLog.log
-
-const getconfigoptions = require("../../getoptions")
-const storage = bot.storage
-const hiddendata = bot.hiddenData
-const embed = discord.EmbedBuilder
-const mc = config.main_color
-
-const button = discord.ButtonBuilder
-const arb = discord.ActionRowBuilder
-const bs = discord.ButtonStyle
-
-
-module.exports = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "OTsendTranscript") return
-
-        interaction.deferUpdate()
-        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        try {
-        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
-        }catch{}
-    })
-}

core/interactionHandlers/handlers/verifyBars.js

@@ -5,11 +5,10 @@ const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("../../getoptions")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -17,53 +16,85 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //CLOSE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicket") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketFalse") return
         
-        interaction.deferUpdate()
+        try {
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+            await interaction.deferUpdate()
+        } catch{}
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse") return
         
-        interaction.deferUpdate()
+        try {
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+            await interaction.deferUpdate()
+        } catch{}
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE NO TRANSCRIPT
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket1") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse1") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
     })
 }

core/languageManager.js

@@ -1,30 +1,30 @@
 const index = require("../index")
 
-if (index.developerMode){
+if (index.developerConfig){
-    var config = require("../devConfig.json")
+    var config = require("../devconfig.json")
 }else{var config = require("../config.json")}
 
-
 var localLanguage = require("../language/english.json")
-if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
+const fs = require("fs")
-else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
-else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")
-else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
-else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
-else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
-else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
-else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
 
 const errorLog = async () => {
     const chalk = await (await import("chalk")).default
 
-    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
 }
 
 const successLog = async (language) => {
     const chalk = await (await import("chalk")).default
 
-    console.log(chalk.green("loaded language "+language+"..."))
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
 }
 
 if (!localLanguage){
@@ -35,5 +35,5 @@ if (!localLanguage){
     runError()
 }else{
     exports.language = localLanguage
-    successLog(config.languagefile)
+    successLog(config.languageFile)
 }

core/logo.txt

@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   

core/reactionRoles.js

@@ -11,65 +11,94 @@ const APIEvents = require("./api/modules/events")
 module.exports = async () => {
     const chalk = await (await import("chalk")).default
     
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
+        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
-        if (!interaction.customId.startsWith("newR")) return
+        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
+        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
 
-        interaction.deferUpdate()
+        bot.actionRecorder.push({
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })
 
-        if (interaction.customId.startsWith("newR")){
-            const optionid = interaction.customId.split("newR")[1]
-            if (!optionid){
-                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
-                return
-            }
 
+        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
+        if (!optionidRaw.includes("newR")) return
+        const optionid = optionidRaw.split("newR")[1]
+        if (!optionid){
+            interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+            return
+        }else{
             try {
+                await interaction.deferUpdate()
+            } catch{}
+        }
 
-                const option = require("./utils/getButton").getOption(optionid)
+        try {
-                /**@type {"add"|"remove"|"add&remove"} */
+
-                const mode = option.mode
+            const option = require("./utils/getButton").getOption(optionid)
-                const user = interaction.member
+            /**@type {"add"|"remove"|"add&remove"} */
+            const mode = option.mode
+            const user = interaction.member
+            
+            if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+
+            }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                    
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
                 
-                if (mode == "add"){
+            }else if (mode == "add&remove"){
-                    option.roles.forEach((role) => {
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
+                option.roles.forEach((role) => {
+                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
                         interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-        
+                        
-                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                         const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                        APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                    })
+                    }else {
-
-                }else if (mode == "remove"){
-                    option.roles.forEach((role) => {
                         interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                         
-                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                         const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                        APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                    })
+                    }
-                    
+                })
-                }else if (mode == "add&remove"){
-                    option.roles.forEach((role) => {
-                        if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
-                            interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
-                            
-                            log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                            APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                        }else {
-                            interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                            
-                            log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                            APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                        }
-                    })
-                }
-                    
-            }catch{
-                interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
             }
+                
+        }catch{
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
         }
     })
 }

core/slashSystem/autoSlashUpdate.js

@@ -0,0 +1,87 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    const sid = config.serverId
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid)
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid)
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid)
+}

core/slashSystem/slashDisable.js

@@ -2,7 +2,6 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
 
 module.exports = async () => {
     const chalk = (await import("chalk")).default

core/slashSystem/slashEnable.js

@@ -2,21 +2,22 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
+const configParser = require("../utils/configParser")
 
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
 
-module.exports = async () => {
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
     const chalk = (await import("chalk")).default
-    const sid = config.server_id
+    const sid = config.serverId
 
-    const ids = getoptions.getTicketValues("id")
+    const ids = configParser.getTicketValuesArray("id")
     /**@type {[{name:String,value:String}]} */
     var choices = []
     ids.forEach((id) => {
-        const option = getoptions.getOptionsById(id)
+        const option = configParser.getTicketById(id)
-        if (option.type == "ticket"){
+        if (option){
             choices.push({name:option.name,value:option.id})
         }
     })
@@ -30,20 +31,29 @@ module.exports = async () => {
     var readystats = 0
 
     //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
-    setInterval(() => {
+    if (!invisible){
-        process.stdout.cursorTo(0)
+        setInterval(() => {
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 10")+" commands ready! (this can take up to 40 seconds)")
+            if (process.stdout && process.stdout.cursorTo) process.stdout.cursorTo(0)
-        if (readystats >= 10){
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 14")+" commands ready! (this can take up to 40 seconds)")
-            console.log(chalk.green("\nready!"))
+            if (readystats >= 14){
-            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
+                console.log(chalk.green("\nready!"))
-            process.exit(1)
+                console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
-        }
+                process.exit(1)
-    },100)
+            }
+        },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
 
     //create a ticket (/new or /ticket)
     client.application.commands.create({
         name:"ticket",
         description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
         defaultPermission:true,
         type:act.ChatInput,
         options:[
@@ -53,7 +63,6 @@ module.exports = async () => {
                 description:"The type of ticket.",
                 required:true,
                 choices:choices
-
             }
         ]
     },sid).then(() => {
@@ -65,6 +74,7 @@ module.exports = async () => {
         description:"Create a ticket!",
         defaultPermission:true,
         type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
         options:[
             {
                 type:acot.String,
@@ -82,8 +92,9 @@ module.exports = async () => {
     //help
     client.application.commands.create({
         name:"help",
-        description:"The help menu",
+        description:"View the available commands.",
         defaultPermission:true,
+        descriptionLocalizations:ST.help,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
@@ -95,7 +106,15 @@ module.exports = async () => {
         name:"close",
         description:"Close the current ticket.",
         defaultPermission:true,
-        type:act.ChatInput
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
     },sid).then(() => {
         readystats++
     })
@@ -105,6 +124,7 @@ module.exports = async () => {
         name:"delete",
         description:"Delete the current ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.delete,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
@@ -115,6 +135,7 @@ module.exports = async () => {
         name:"message",
         description:"Create a ticket message.",
         defaultPermission:true,
+        descriptionLocalizations:ST.message,
         type:act.ChatInput,
         options:[
             {
@@ -136,6 +157,7 @@ module.exports = async () => {
         name:"add",
         description:"Add people to this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.add,
         type:act.ChatInput,
         options:[
             {
@@ -154,6 +176,7 @@ module.exports = async () => {
         name:"remove",
         description:"Remove people from this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.remove,
         type:act.ChatInput,
         options:[
             {
@@ -172,6 +195,7 @@ module.exports = async () => {
         name:"rename",
         description:"Rename this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.rename,
         type:act.ChatInput,
         options:[
             {
@@ -190,9 +214,92 @@ module.exports = async () => {
         name:"reopen",
         description:"Reopen this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
     })
 
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //stats
+    client.application.commands.create({
+        name:"stats",
+        description:"See bot statistics!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.Subcommand,
+                name:"global",
+                description:"See the global bot stats!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"ticket",
+                description:"See the stats of a ticket (use inside of ticket)!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"user",
+                description:"See the stats from a user or yourself!",
+                options:[
+                    {
+                        type:acot.User,
+                        name:"user",
+                        required:false,
+                        description:"See the stats from a specific user!"
+                    }
+                ]
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
 }

core/startscreen.js

@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}

core/statsManager.js

@@ -0,0 +1,383 @@
+const { EmbedBuilder, Guild, TextChannel, Message, User } = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permissionChecker = require("./utils/permisssionChecker")
+
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"|"TICKETS_AUTOCLOSED"|"TRANSCRIPTS_CREATED"|"TIME_SINCE_UPDATE"|"LAST_VERSION"} OTGlobalStatsType */
+/**@typedef {"CREATED_AT"|"CREATED_BY"|"STATUS"} OTTicketStatsType */
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"} OTUserStatsType */
+/**
+ * @callback OTStatsCallback
+ * @param {Boolean|Number|String|undefined} current
+ * @returns {Boolean|Number|String|undefined}
+ */
+
+
+/**
+ * @param {OTGlobalStatsType} type 
+ * @param {OTStatsCallback} callback 
+ */
+const updateGlobalStats = (type,callback) => {
+    const currentstat = bot.statsStorage.get("global",type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("global",type,newstat)
+    }
+}
+
+/**
+ * @param {OTTicketStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateTicketStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("ticket"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("ticket"+id,type,newstat)
+    }
+}
+
+/**
+ * @param {OTUserStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateUserStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("user"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("user"+id,type,newstat)
+    }
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const removeStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    bot.statsStorage.delete(newScope,type)
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const existStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return (typeof bot.statsStorage.get(newScope,type) == "undefined") ? false : true
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const getStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return bot.statsStorage.get(newScope,type)
+}
+
+const startupStatsManager = () => {
+    //UPDATE LAST UPDATE DATE
+    if (!existStats("global","TIME_SINCE_UPDATE")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+    if ((require("../package.json")).version != getStats("global","LAST_VERSION")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+
+    //UPDATE THE OTHER STATS
+    if (!existStats("global","TICKETS_CREATED")){
+        updateGlobalStats("TICKETS_CREATED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_CLOSED")){
+        updateGlobalStats("TICKETS_CLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_DELETED")){
+        updateGlobalStats("TICKETS_DELETED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_AUTOCLOSED")){
+        updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_REOPENED")){
+        updateGlobalStats("TICKETS_REOPENED",(current) => {
+            return 0
+        })
+    }if (!existStats("global","TRANSCRIPTS_CREATED")){
+        updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+            return 0
+        })
+    }
+
+    //HANDLE MEMBER LEAVE (clear the database)
+    client.on("guildMemberRemove",(member) => {
+        if (existStats("user","TICKETS_CREATED",member.id)){
+            removeStats("user","TICKETS_CREATED",member.id)
+        }
+        if (existStats("user","TICKETS_CLOSED",member.id)){
+            removeStats("user","TICKETS_CLOSED",member.id)
+        }
+        if (existStats("user","TICKETS_DELETED",member.id)){
+            removeStats("user","TICKETS_DELETED",member.id)
+        }
+        if (existStats("user","TICKETS_REOPENED",member.id)){
+            removeStats("user","TICKETS_REOPENED",member.id)
+        }
+    })
+}
+
+/**
+ * @returns {Promise<{startDate:Number, updateDate:Number, version:String, ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, ticketsAutoclosed:Number, transcriptsCreated:Number}>}
+ */
+const getGlobalStats = async () => {
+    //live data
+    const startDate = new Date().getTime() - client.uptime
+    const version = (require("../package.json")).version
+    
+    //saved data
+    const ticketsCreated = getStats("global","TICKETS_CREATED")
+    const ticketsClosed = getStats("global","TICKETS_CLOSED")
+    const ticketsDeleted = getStats("global","TICKETS_DELETED")
+    const ticketsReopened = getStats("global","TICKETS_REOPENED")
+    const ticketsAutoclosed = getStats("global","TICKETS_AUTOCLOSED")
+    const transcriptsCreated = getStats("global","TRANSCRIPTS_CREATED")
+    const timeSinceUpdate = getStats("global","TIME_SINCE_UPDATE")
+
+    return {
+        startDate,
+        updateDate: (typeof timeSinceUpdate == "undefined") ? new Date().getTime() : timeSinceUpdate,
+        version,
+
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        ticketsAutoclosed: (typeof ticketsAutoclosed == "undefined") ? 0 : ticketsAutoclosed,
+        transcriptsCreated: (typeof transcriptsCreated == "undefined") ? 0 : transcriptsCreated,
+    }
+}
+
+/**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<Message[]>}
+     */
+const getmessages = async (channel,limit) => {
+    const final = []
+    var lastId = ""
+
+    while (true) {
+        const options = {limit:100}
+        if (lastId) options.before = lastId
+
+        const messages = await channel.messages.fetch(options)
+        messages.forEach(msg => {final.push(msg)})
+        lastId = messages.last().id
+
+        if (messages.size != 100 || final >= limit) {
+            break
+        }
+    }
+    return final
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ * @returns {Promise<{createdAt:Number, createdBy:String, messageAmount:Number, participants:String[], ticketName:String, status:"open"|"closed"|"reopened"|"autoclosed"}>}
+ */
+const getTicketStats = async (guild,channelid) => {
+    //live data
+    /**@type {TextChannel|undefined} */
+    const channel = guild.channels.cache.find((c) => c.id == channelid)
+    const messageAmount = (channel) ? (await getmessages(channel,5000)).length : 0
+    const participants = (channel) ? channel.members.map((m) => "<@"+m.user.id+">") : []
+
+    //saved data
+    const createdAt = getStats("ticket","CREATED_AT",channelid)
+    const status = getStats("ticket","STATUS",channelid)
+
+    const TEMPcreatedBy = getStats("ticket","CREATED_BY",channelid)
+    const TEMPcreatedByUser = (TEMPcreatedBy) ? guild.members.cache.find((m) => m.id == TEMPcreatedBy) : undefined
+    const createdBy = (TEMPcreatedByUser) ? "<@"+TEMPcreatedByUser.user.id+">" : "an unknown person 😄"
+
+    return {
+        createdAt: (typeof createdAt == "undefined") ? new Date().getTime() : createdAt,
+        createdBy: (typeof createdBy == "undefined") ? 0 : createdBy,
+        messageAmount,
+        participants:participants.slice(0,50),
+        ticketName:channel.name,
+        status: (typeof status == "undefined") ? "open" : status
+    }
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} [channelid]
+ * @returns {Promise<{ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, role:"globaladmin"|"ticketadmin"|"member", userName:String}>}
+ */
+const getUserStats = async (guild,user,channelid) => {
+    //live data
+    const hiddendata = bot.hiddenData.readHiddenData(channelid)
+    const ticketId = (hiddendata.length < 1) ? false : hiddendata.find(d => d.key == "type").value
+
+    const isGlobalAdmin = permissionChecker.global(user.id,guild.id)
+    const isTicketAdmin = (ticketId) ? permissionChecker.ticket(user.id,guild.id,ticketId) : false
+    const role = (isGlobalAdmin) ? "globaladmin" : ((isTicketAdmin) ? "ticketadmin" : "member")
+
+    //saved data
+    const ticketsCreated = getStats("user","TICKETS_CREATED",user.id)
+    const ticketsClosed = getStats("user","TICKETS_CLOSED",user.id)
+    const ticketsDeleted = getStats("user","TICKETS_DELETED",user.id)
+    const ticketsReopened = getStats("user","TICKETS_REOPENED",user.id)
+
+    return {
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        role,
+        userName:user.username
+    }
+}
+
+const createGlobalStatsEmbed = async () => {
+    const stats = await getGlobalStats()
+
+    const sentences = [
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``,
+        `${l.stats.ticketsAutoclosed}: \`${stats.ticketsAutoclosed}\``,
+        
+        `${l.stats.startupDate}: <t:${Math.round(stats.startDate/1000)}:f>`,
+        `${l.stats.latestUpdate}: <t:${Math.round(stats.updateDate/1000)}:D>`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.globalTitle}!`)
+        .setDescription(sentences.slice(0,5).join("\n"))
+        .addFields({
+            name:`${l.stats.systemTitle}:`,
+            value:sentences.slice(5,7).join("\n")
+        })
+        .setFooter({text:`${l.stats.versionTitle}: v${stats.version}`})
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ */
+const createTicketStatsEmbed = async (guild,channelid) => {
+    const stats = await getTicketStats(guild,channelid)
+
+    if (stats.status == "open"){
+        var newStatus = `🟢 \`${l.stats.switches.open}\``
+    }else if (stats.status == "reopened"){
+        var newStatus = `🟢 \`${l.stats.switches.reopened}\``
+    }else if (stats.status == "closed"){
+        var newStatus = `🔴 \`${l.stats.switches.closed}\``
+    }else if (stats.status == "autoclosed"){
+        var newStatus = `🔴 \`${l.stats.switches.autoclosed}\``
+    }
+
+    const sentences = [
+        `${l.stats.ticketCreatedOn}: <t:${Math.round(stats.createdAt/1000)}:f>`,
+        `${l.stats.ticketCreatedBy}: ${stats.createdBy}`,
+        `${l.stats.messagesSent}: \`${stats.messageAmount}\``,
+        `${l.stats.status}: ${newStatus}`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.ticketTitle}`.replace("{0}",`#${stats.ticketName}!`))
+        .setDescription(sentences.join("\n"))
+        .addFields({
+            name:`${l.stats.participants}:`,
+            value:stats.participants.join("\n")
+        })
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} channelid
+ */
+const createUserStatsEmbed = async (guild,user,channelid) => {
+    const stats = await getUserStats(guild,user,channelid)
+
+    if (stats.role == "globaladmin"){
+        var newRole = `🟢 \`${l.stats.switches.globalAdmin}\``
+    }else if (stats.role == "ticketadmin"){
+        var newRole = `🟡 \`${l.stats.switches.ticketAdmin}\``
+    }else if (stats.role == "member"){
+        var newRole = `🔴 \`${l.stats.switches.member}\``
+    }
+
+    const sentences = [
+        `${l.stats.role}: ${newRole}`,
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.userTitle}`.replace("{0}",`${stats.userName}!`))
+        .setDescription(sentences.join("\n"))
+    return embed
+}
+
+module.exports = {
+    updateGlobalStats,
+    updateTicketStats,
+    updateUserStats,
+
+    removeStats,
+    existStats,
+    getStats,
+
+    startupStatsManager,
+
+    getGlobalStats,
+    getTicketStats,
+    getUserStats,
+    createGlobalStatsEmbed,
+    createTicketStatsEmbed,
+    createUserStatsEmbed
+}

core/ticketActions/ticketAutoclose.js

@@ -0,0 +1,65 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        //STATS
+                        bot.statsManager.updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+                            if (typeof current != "undefined") return current+1
+                            return 1
+                        })
+                        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+                            return "autoclosed"
+                        })
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}

core/ticketActions/ticketCloser.js

@@ -0,0 +1,253 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const permsChecker = require("../utils/permisssionChecker")
+
+const pendingDelete = []
+
+/**
+ * 
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
+ */
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
+    const guild = channel.guild
+    const user = member.user
+    const chalk = await (await import("chalk")).default
+
+    const newReason = reason ? reason : l.messages.none
+
+    //start code
+
+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userFromChannel",channel.id)
+    try {
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{var isDatabaseError = true}
+
+    if (!ticketOpener){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete" || mode == "deletenotranscript"){
+        //delete
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        //check perms
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)
+
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
+
+        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_DELETED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_DELETED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.removeStats("ticket","CREATED_BY",channel.id)
+        bot.statsManager.removeStats("ticket","CREATED_AT",channel.id)
+        bot.statsManager.removeStats("ticket","STATUS",channel.id)
+
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)
+
+    }else if (mode == "close"){
+        //close
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        //check perms
+        if (config.system.closeMode == "adminonly"){
+            if (!guild) return
+            if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+                permsChecker.sendUserNoPerms(user)
+                return
+            }
+        }
+
+        //set new permissions
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:ticketOpener,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:guild.roles.everyone,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        //add main adminroles
+        config.adminRoles.forEach((role,index) => {
+            try {
+                const adminrole = guild.roles.cache.find(r => r.id == role)
+                if (!adminrole) return
+
+                permissionArray.push({
+                    id:adminrole,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }catch{
+                log("system","invalid role! At 'config.json => main_adminroles:"+index)
+            }
+        })
+
+        if (!ticketData) return
+        if (ticketData.closedCategory.enable){
+            /**@type {discord.CategoryChannel} */
+            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+            try {
+                channel.setParent(category)
+            }catch{
+                bot.errorLog.log("system","failed to move channel to new category!")
+            }
+        }
+
+        ticketData.adminroles.forEach((role,index) => {
+            if (!config.adminRoles.includes(role)){
+                try {
+                    const adminrole = guild.roles.cache.find(r => r.id == role)
+                    if (!adminrole) return
+                
+                    permissionArray.push({
+                        id:adminrole,
+                        type:"role",
+                        allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
+                        deny:[]
+                    })
+                }catch{
+                    log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                }
+            }
+        })
+
+        channel.permissionOverwrites.set(permissionArray)
+
+        if (!nomessage){
+            //message 
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.color)
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
+        }
+
+        log("system","closed a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
+        
+
+        //send api event
+        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_CLOSED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_CLOSED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+            return "closed"
+        })
+    }
+
+    /**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<discord.Message[]>} 
+     */
+    const getmessages = async (channel,limit) => {
+        const final = []
+        var lastId = ""
+    
+        while (true) {
+            const options = {limit:100}
+            if (lastId) options.before = lastId
+    
+            const messages = await channel.messages.fetch(options)
+            messages.forEach(msg => {final.push(msg)})
+            lastId = messages.last().id
+    
+            if (messages.size != 100 || final >= limit) {
+                break
+            }
+        }
+        return final
+    }
+
+
+    const transcriptHandler = async () => {
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
+
+        const APIEvents = require("../api/modules/events")
+        const messages = await getmessages(channel,5000)
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
+    }
+    const deleteHandler = async () => {
+        if (deleteRequired){
+            pendingDelete.shift()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)
+
+            await channel.delete()
+        }
+    }
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
+    deleteHandler()
+}

core/ticketActions/ticketOpener.js

@@ -0,0 +1,273 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const configParser = require("../utils/configParser")
+const storage = bot.storage
+
+module.exports = () => {
+    //dropdown placeholder
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isStringSelectMenu()) return
+        if (interaction.customId != "OTdropdownMenu") return
+        if (interaction.values.includes("OTChooseTicket")){
+            await interaction.deferUpdate()
+        }
+    })
+
+
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
+    
+    //ticket button click / create ticket
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
+            var customId = "OTnewT"+interaction.options.getString("type")
+        }else if (interaction.isButton()){
+            var customId = interaction.customId
+        }else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
+        }else return
+
+        if (interaction.isButton()){
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
+                if (!optionid){
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    return
+                }
+            }
+        }
+
+        
+        if (configParser.getTicketValuesArray("id").includes(customId)){
+
+            //ticketoptions from config
+            const currentTicketOptions = configParser.getTicketById(customId)
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+
+            if (interaction.isButton()){
+                try {
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+                } catch{}
+            }else if (interaction.isChatInputCommand()){
+                try {
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+                } catch{}
+            }else if (interaction.isStringSelectMenu()){
+                try {
+                   await interaction.deferUpdate()
+                } catch{}
+            }
+
+            const currentUserTicketAmount = storage.get("amountOfUserTickets",interaction.member.id)
+            if (config.system.maxAmountOfTickets == 0 || !currentUserTicketAmount || currentUserTicketAmount == "false" || Number(currentUserTicketAmount) < config.system.maxAmountOfTickets){
+
+                //update storage
+                storage.set("amountOfUserTickets",interaction.member.id,Number(currentUserTicketAmount)+1)
+                var ticketNumber = interaction.member.user.username
+
+                //set ticketName
+                var ticketName = currentTicketOptions.channelprefix+ticketNumber
+                var logsname = currentTicketOptions.name
+                
+                //category
+                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
+                    var newTicketCategory = null
+                }else{
+                    var newTicketCategory = currentTicketOptions.category
+                }
+
+                var permissionsArray = []
+                const pfb = discord.PermissionFlagsBits
+                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
+
+                //set @everyone no ticket access
+                permissionsArray.push({
+                    id:interaction.guild.roles.everyone,
+                    type:"role",
+                    allow:[],
+                    deny:[pfb.ViewChannel]
+                })
+
+                //add the user that created the ticket
+                permissionsArray.push({
+                    id:interaction.member.user,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
+                })
+
+                //add main adminroles
+                config.adminRoles.forEach((role,index) => {
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+
+                        permissionsArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
+                        })
+                    }catch{}
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const ticketadmin = currentTicketOptions.adminroles
+                ticketadmin.forEach((role,index) => {
+                    if (!config.adminRoles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
+                            })
+                        }catch{}
+                    }
+                })
+
+                //add ticket adminroles
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
+                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                            try {
+                                const adminrole = guild.roles.cache.find(r => r.id == role)
+                                if (!adminrole) return
+
+                                permissionsArray.push({
+                                    id:adminrole,
+                                    type:"role",
+                                    allow:[pfb.AddReactions,pfb.ViewChannel,pfb.ReadMessageHistory],
+                                    deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                                })
+                            }catch{}
+                        }
+                    })
+                }
+
+                //add member role
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+                    try {
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
+                        if (userrole){
+                            permissionsArray.push({
+                                id:userrole,
+                                type:"role",
+                                deny:[pfb.ViewChannel]
+                            })
+                        }
+                    }catch{}
+                }
+
+                //create the channel
+                interaction.guild.channels.create({
+                    name:ticketName,
+                    type:discord.ChannelType.GuildText,
+                    parent:newTicketCategory,
+                    reason:"A new ticket is created",
+                    permissionOverwrites:permissionsArray
+                    
+                }).then((ticketChannel) => {
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
+
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
+
+                    var ticketEmbed = new discord.EmbedBuilder()
+                        //.setAuthor({name:interaction.user.id})
+                        .setColor(config.color)
+                        .setTitle(currentTicketOptions.name)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                    }
+
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
+                
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
+                    ticketChannel.send({
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
+                        embeds:[ticketEmbed],
+                        components:[closeButton]
+                    
+                    }).then(firstmsg => {
+                        firstmsg.pin()
+                    })
+                    
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    //STATS:
+                    bot.statsManager.updateGlobalStats("TICKETS_CREATED",(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateUserStats("TICKETS_CREATED",interaction.user.id,(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_BY",ticketChannel.id,(current) => {
+                        return interaction.user.id
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_AT",ticketChannel.id,(current) => {
+                        return new Date().getTime()
+                    })
+                    bot.statsManager.updateTicketStats("STATUS",ticketChannel.id,(current) => {
+                        return "open"
+                    })
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel(l.commands.goToTicket)
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if (((interaction.isButton() || interaction.isStringSelectMenu()) && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
+                        if (interaction.deferred){
+                            interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }else{
+                            interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }
+                    }
+                })
+            }else{
+                interaction.editReply({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                try {
+                    if (config.system.dmMessages){
+                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+                
+            }
+        }
+    })
+}

core/ticketActions/ticketReopener.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+const permsChecker = require("../utils/permisssionChecker")
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @param {String} ticketId option id
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user,ticketId) => {
+    //check perms
+    if (config.system.closeMode == "adminonly"){
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+    }
+
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.username}])
+
+    var permissionsArray = []
+
+    //set @everyone no ticket access
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:[],
+        deny:[pfb.ViewChannel]
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
+        }
+    })
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+    
+    //STATS
+    bot.statsManager.updateGlobalStats("TICKETS_REOPENED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateUserStats("TICKETS_REOPENED",user.id,(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+        return "reopened"
+    })
+}
+exports.reopenTicket = reopenTicket

core/ticketCloser.js

@@ -1,346 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-const permsChecker = require("./utils/permisssionChecker")
-
-exports.runThis = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "sendTranscript") return
-
-        interaction.deferUpdate()
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
-    })
-}
-
-/**
- * 
- * @param {discord.GuildMember} member
- * @param {discord.TextChannel} channel
- * @param {String} prefix
- * @param {"delete"|"close"|"deletenotranscript"} mode
- * @param {Boolean} nomessage
- * @param {String} reason only when closing, not when deleting!
- */
-exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
-    const guild = channel.guild
-    const user = member.user
-    const chalk = await (await import("chalk")).default
-    const channelmessages = await channel.messages.fetch()
-
-    const newReason = reason ? reason : "none"
-
-    //start code
-
-    //remove ot bot from transcript
-    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
-
-    /**@type {String}*/
-    const channelname = channel.name
-    const ticketOpenerChannelName = channelname.split(prefix)[1]
-
-    //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
-    try {
-        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
-        var isDatabaseError = false
-    }catch{var isDatabaseError = true}
-
-    if (!ticketOpener){
-        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
-        var isDatabaseError = true
-    }
-
-    var enableTranscript = true
-    var deleteRequired = false
-
-    if (mode == "delete"){
-        //delete
-        //check perms
-        if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
-            permsChecker.sendUserNoPerms(user)
-            return
-        }
-
-        //start delete proccess
-        deleteRequired = true
-        if (!nomessage){
-            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
-
-            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-    }else if (mode == "close"){
-        //close
-        //check perms
-        if (config.system.closeMode == "adminonly"){
-            if (!guild) return
-            if (!permsChecker.command(user.id,guild.id)){
-                permsChecker.sendUserNoPerms(user)
-                return
-            }
-        }
-
-        //set new permissions
-        var permissionArray = []
-        const pfb = discord.PermissionFlagsBits
-
-        if (!isDatabaseError) permissionArray.push({
-            id:ticketOpener,
-            type:"member",
-            allow:[pfb.ViewChannel],
-            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-        })
-
-        permissionArray.push({
-            id:guild.roles.everyone,
-            type:"role",
-            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        })
-
-        //add main adminroles
-        config.main_adminroles.forEach((role,index) => {
-            try {
-                const adminrole = guild.roles.cache.find(r => r.id == role)
-                if (!adminrole) return
-
-                permissionArray.push({
-                    id:adminrole,
-                    type:"role",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                })
-            }catch{
-                log("system","invalid role! At 'config.json => main_adminroles:"+index)
-            }
-        })
-
-        //add ticket adminroles
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
-
-            if (!ticketData) return
-
-            /**
-             * @type {String[]}
-             */
-            const ticketadmin = ticketData.adminroles
-            ticketadmin.forEach((role,index) => {
-                if (!config.main_adminroles.includes(role)){
-                    try {
-                        const adminrole = guild.roles.cache.find(r => r.id == role)
-                        if (!adminrole) return
-                    
-                        permissionArray.push({
-                            id:adminrole,
-                            type:"role",
-                            allow:[pfb.AddReactions,pfb.ViewChannel],
-                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                    }
-                }
-            })
-        })
-
-        channel.permissionOverwrites.set(permissionArray)
-
-        if (!nomessage){
-            //message
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTsendTranscript")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setLabel(l.buttons.sendTranscript)
-                    .setEmoji("📄")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
-            const embed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
-                .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
-        }
-
-        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-        
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
-
-            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-
-    }else if (mode == "deletenotranscript"){
-        //delete with no transcript
-        //check perms
-        if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
-            permsChecker.sendUserNoPerms(user)
-            return
-        }
-
-        //start delete proccess
-        enableTranscript = false
-        deleteRequired = true
-        if (!nomessage){
-            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
-
-            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-    }
-
-
-    if (enableTranscript == true && mode != "deletenotranscript"){
-
-        const transcriptReason = (mode == "close") ? "**reason:** "+newReason : "**reason:** none"
-
-        if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
-
-            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
-        }
-                    
-        if (config.system.enable_transcript){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(transcriptReason)
-                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-            
-            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-
-        if (config.system.enable_DM_transcript){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(transcriptReason)
-                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-            
-                if (!isDatabaseError) ticketOpener.send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-    }
-
-    if (deleteRequired){
-        //const timer = () => {return new Promise((resolve,reject) => {
-        //    setTimeout(() => {resolve(true)},7000)
-        //})}
-        //await timer()
-
-        setTimeout(async () => {
-            await channel.delete()
-        },6000)
-    }
-}

core/ticketMessageEmbed.js

@@ -1,98 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const getButton = require("./utils/getButton")
-const l = bot.language
-
-/**
- * 
- * @param {String} id the id from an open-ticket embed
- * @returns {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}} discord embed
- */
-
-
-
-exports.createEmbed = (id) => {
-    //-----------------------------------
-    //general importing
-    const data = require("./utils/getTicketMessages").getTicketMessage(id)
-    /**@type {discord.ButtonBuilder[]}*/
-    var buttons = []
-    /**@type {getButton.rawButtonData[]} */
-    var buttonData = []
-
-    data.options.forEach((option) => {
-        var button = getButton.getButton(option)
-        var localButtonData = getButton.getOption(option)
-        if (button) buttons.push(button)
-        if (localButtonData) buttonData.push(localButtonData)
-    })
-    //-----------------------------------
-
-    //-----------------------------------
-    //create the embed
-    const embed = new discord.EmbedBuilder()
-        .setTitle(data.name)
-    if (data.enableFooter) embed.setFooter({text:data.footer})
-    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
-
-    if (data.enableCustomColor){
-        embed.setColor(data.color)
-    }else{
-        embed.setColor(config.main_color)
-    }
-
-    var description = data.description
-    if (data.enableTicketExplaination){
-        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
-
-        var ticketExplainations = []
-        buttonData.forEach((button) => {
-            var explaination = button.icon+" **"+button.name+":**\n"+button.description
-            ticketExplainations.push(explaination)
-        })
-
-        description = description+ticketExplainations.join("\n\n")
-    }
-
-    if (data.enableMaxTicketsWarning){
-        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
-    }
-
-    embed.setDescription(description)
-    //-----------------------------------
-
-    //-----------------------------------
-    //create the components
-    var AmountOfRows = Math.ceil(buttons.length / 4)
-    var currentRow = 0
-
-    /**
-     * @type {discord.MessageActionRow[]}
-     */
-    var componentRows = []
-
-    for (let i = AmountOfRows; i > 0; i--){
-
-        componentRows.push(new discord.ActionRowBuilder())
-    }
-
-    buttons.forEach((button,index) => {
-        componentRows[currentRow].addComponents([button])
-
-        if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
-            currentRow = currentRow + 1
-        }
-    })
-    //-----------------------------------
-
-
-
-    //return everything
-    /**
-     * @type {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}}
-     */
-    const returnedData = {embed:embed,componentRows:componentRows}
-    return returnedData
-}

core/ticketOpener.js

@@ -1,198 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-const log = bot.errorLog.log
-
-const getconfigoptions = require("./getoptions")
-const storage = bot.storage
-
-module.exports = () => {
-    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
-    
-    //ticket button click / create ticket
-    client.on("interactionCreate",(interaction) => {
-        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
-            var customId = "OTnewT"+interaction.options.getString("type")
-        }else if (interaction.isButton()){
-            var customId = interaction.customId
-        }else return
-
-        if (interaction.isButton()){
-            if (interaction.customId.startsWith("OTnewT")){
-                const optionid = interaction.customId.split("OTnewT")[1]
-                if (!optionid){
-                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
-                    return
-                }
-            }
-        }
-
-        
-        if (getconfigoptions.getTicketValues("id").includes(customId)){
-
-            //ticketoptions from config
-            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
-
-            if (currentTicketOptions == false || currentTicketOptions.type != "ticket") return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
-
-            if (interaction.isButton()){
-                interaction.deferUpdate()
-            }else if (interaction.isChatInputCommand()){
-                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
-            }
-
-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
-
-                try{
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
-                    }
-                }
-                catch{log("system","can't send DM to member, member doesn't allow dm's")}
-                
-
-                //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
-                var ticketNumber = interaction.member.user.username
-
-                //set ticketName
-                var ticketName = currentTicketOptions.channelprefix+ticketNumber
-                var logsname = currentTicketOptions.name
-                
-                //category
-                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
-                    var newTicketCategory = null
-                }else{
-                    var newTicketCategory = currentTicketOptions.category
-                }
-
-                var permissionsArray = []
-                const pfb = discord.PermissionFlagsBits
-                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
-
-                //set everyone allowed
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = [pfb.ViewChannel]
-                }
-                permissionsArray.push({
-                    id:interaction.guild.roles.everyone,
-                    type:"role",
-                    allow:everyoneAllowPerms,
-                    deny:everyoneDenyPerms
-                })
-
-                //add the user that created the ticket
-                permissionsArray.push({
-                    id:interaction.member.user,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                })
-
-                //add main adminroles
-                config.main_adminroles.forEach((role,index) => {
-                    try {
-                        const adminrole = guild.roles.cache.find(r => r.id == role)
-                        if (!adminrole) return
-
-                        permissionsArray.push({
-                            id:adminrole,
-                            type:"role",
-                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
-                    }
-                })
-
-                //add ticket adminroles
-                /**
-                 * @type {String[]}
-                 */
-                const ticketadmin = currentTicketOptions.adminroles
-                ticketadmin.forEach((role,index) => {
-                    if (!config.main_adminroles.includes(role)){
-                        try {
-                            const adminrole = guild.roles.cache.find(r => r.id == role)
-                            if (!adminrole) return
-                        
-                            permissionsArray.push({
-                                id:adminrole,
-                                type:"role",
-                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                            })
-                        }catch{
-                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                        }
-                    }
-                })
-
-                //add member role
-                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
-                    try {
-                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
-                        if (!userrole) return
-                        permissionsArray.push({
-                            id:userrole,
-                            type:"role",
-                            deny:[pfb.ViewChannel]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => system/member_role")
-                    }
-                }
-
-                //create the channel
-                interaction.guild.channels.create({
-                    name:ticketName,
-                    type:discord.ChannelType.GuildText,
-                    parent:newTicketCategory,
-                    reason:"A new ticket is created",
-                    permissionOverwrites:permissionsArray
-                    
-                }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
-
-                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
-                    
-                    var ticketEmbed = new discord.EmbedBuilder()
-                        //.setAuthor({name:interaction.user.id})
-                        .setColor(config.main_color)
-                        .setTitle(currentTicketOptions.name)
-                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
-                    if (currentTicketOptions.ticketmessage.length > 0){
-                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
-                    }else{
-                        ticketEmbed.setDescription(hiddendata)
-                    }
-                
-                    ticketChannel.send({
-                        content:"<@"+interaction.member.id+"> @here",
-                        embeds:[ticketEmbed],
-                        components:[closeButton]
-                    
-                    }).then(firstmsg => {
-                        firstmsg.pin()
-                    })
-                    
-                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
-                    require("./api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
-                })
-            }else{
-                try {
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
-                    }
-                }
-                catch{log("system","can't send DM to member, member doesn't allow dm's")}
-                
-                
-            }
-        }
-    })
-}

core/ticketReopener.js

@@ -1,214 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-const pfb = discord.PermissionFlagsBits
-
-/**
-     * 
-     * @param {discord.Guild} guild 
-     * @param {discord.TextBasedChannel} channel 
-     * @param {discord.User} user 
-     * @returns 
-     */
-const reopenTicket = (guild,channel,user) => {
-    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
-
-    var permissionsArray = []
-
-    //set everyone allowed
-    if (config.system['has@everyoneaccess']){
-        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        var everyoneDenyPerms = []
-    }else{
-        var everyoneAllowPerms = []
-        var everyoneDenyPerms = [pfb.ViewChannel]
-    }
-    permissionsArray.push({
-        id:guild.roles.everyone,
-        type:"role",
-        allow:everyoneAllowPerms,
-        deny:everyoneDenyPerms
-    })
-
-    channel.permissionOverwrites.cache.forEach((p) => {
-        if (p.type == 1){
-            permissionsArray.push({
-                id:p.id,
-                type:"member",
-                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                deny:[]
-            })
-        }
-    })
-
-    channel.permissionOverwrites.set(permissionsArray)
-
-    require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
-}
-exports.reopenTicket = reopenTicket
-
-exports.runThis = () => {
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var reopenBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    
-    var reopenBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-
-    
-
-
-
-    //NORMAL WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})
-
-        reopenTicket(interaction.guild,interaction.channel,interaction.user)
-    })
-
-
-    //COMMAND WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar1]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenCommandBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue1") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})
-
-        reopenTicket(interaction.guild,interaction.channel,interaction.user)
-    })
-}

core/transcript.js

@@ -1,75 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
-const getUserInfo = (channel) => {
-    return new Promise((promiseresolve,reject) => {
-        //getID
-        var result = {
-            ticketopener:{
-                discordjsuser:"",
-                id:"/",
-                name:"/"
-            },
-            ticketname:"/"
-        }
-        channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type")
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            result.ticketopener.id = id
-
-            const ticketopener = client.users.cache.find(u => u.id == id)
-            const name = ticketopener.tag
-
-            const channelname = channel.name
-
-            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
-        })
-    })
-}
-
-/**
- * 
- * @param {discord.Message[]} messagecollection 
- * @param {discord.Channel} channel 
- * @returns new `discord.attachmentBuilder`
- */
-
-exports.createTranscript = async (messagecollection,channel) => {
-    const ticketuserdata = await getUserInfo(channel)
-
-    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
-    try {
-        const cd = new Date()
-        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
-        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
-
-        messagecollection.reverse()
-
-        messagecollection.forEach((msg) => {
-            const timestamp = new Date(msg.createdTimestamp)
-
-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
-            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
-        })
-
-        if (filearray.length < 2) filearray.push("transcript is empty")
-        const filestring = filearray.join("\n")
-        const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
-    }catch(err){
-        console.log("[error] "+err)
-        return false
-    }
-}

core/transcriptSystem/communication/compileJsonV1.js

@@ -0,0 +1,123 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? embed.description : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.username,
+                    id:Number(msg.author.id),
+                    color:memberColor,
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.username,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/compileJsonV2.js

@@ -0,0 +1,395 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}, favicon:{enableCustomFavicon:Boolean, imageUrl:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:(emoji.url) ? emoji.url : "",
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.displayName,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.displayName.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.displayName : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.displayName : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.displayName,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+    const dsf = data.style.favicon
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.displayName,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:dsf.enableCustomFavicon,
+                image:(dsf.imageUrl) ? dsf.imageUrl : "https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/index.js

@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.post("https://apis.dj-dj.be/transcripts/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        if (res.status != 200) resolve(false)
+        
+        resolve(res.data)
+        }catch(err){
+            console.log("Failed HTML transcript upload! Reached Ratelimit 429!")
+            resolve(false)
+        }
+    })
+}

core/transcriptSystem/communication/mentions.js

@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}

core/transcriptSystem/embeds.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name channel name
+ * @param {String} url transcript url
+ * @param {discord.User} user transcript closer
+ * @param {discord.User} creator transcript creator
+ */
+exports.tsready = (name,url,user,creator) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+        
+        if (creator) embed.setFields([{name:"Ticket Creator", value:"<@"+creator.id+">"}])
+
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ "+l.transcripts.title)
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://otdocs.dj-dj.be/docs/current/docs/system/transcripts)"+errDesc)
+    
+    return embed
+}

core/transcriptSystem/info.json

@@ -0,0 +1,3 @@
+{
+    "version":"2"
+}

core/transcriptSystem/manager.js

@@ -0,0 +1,221 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
+    const axios = require("axios").default
+    try{
+        const res = await axios.get("https://transcripts.dj-dj.be/api/status.json")
+        if (!res || !(res.status == 200) || !res.data) return false
+
+        if (res.data && res.data["v2"] == "online") return true
+        else return false
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    bot.statsManager.updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const tsf = tsconfig.style.favicon
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
+                style:{
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    },
+                    favicon:{
+                        enableCustomFavicon:tsf.enableCustomFavicon,
+                        imageUrl:tsf.imageUrl
+                    }
+                    
+                },
+                bot:{
+                    name:client.user.displayName,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL(),
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.displayName,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
+                }
+            })
+
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`HTML Transcript API: reached ratelimit`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return false
+            }
+
+            if (TSdata.status == "success"){
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,url,user,ticketopener)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,url,user,ticketopener)
+                        try {
+                            ticketopener.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+            }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,null,user,ticketopener)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+            if (tsconfig.sendTranscripts.enableDM && user){
+                const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                try {
+                    ticketopener.send({embeds:[embed],files:[attachment]})
+                }catch{}
+            }
+        }
+    }
+    asyncmanager()
+}

core/transcriptSystem/oldTranscript.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel,backup) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.username+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}

core/transcriptSystem/tsdb.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/utils/configParser.js

@@ -0,0 +1,188 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}

core/utils/getButton.js

@@ -1,24 +1,27 @@
 const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
-const getoptions = require("../getoptions")
 const l = bot.language
+const b = discord.ButtonStyle
 
-/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+/**
+ * @param {String} color
+ * @returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
 const getColor = (color) => {
-    const b = discord.ButtonStyle
+    if (color){
-    if (color.toLowerCase() == "red"){
+        if (color.toLowerCase() == "red"){
-        return b.Danger
+            return b.Danger
-    }else if (color.toLowerCase() == "green"){
+        }else if (color.toLowerCase() == "green"){
-        return b.Success
+            return b.Success
-    }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+        }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
-        return b.Primary
+            return b.Primary
-    }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+        }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
-        return b.Secondary
+            return b.Secondary
-    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+        }else if (color.toUpperCase() == "DANGER" || color.toUpperCase() == "SECONDARY" || color.toUpperCase() == "SUCCESS" || color.toUpperCase() == "PRIMARY"){
-        return color
+            return color
-    }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+        }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
-        return b.Secondary
+            return b.Secondary
+        }else return b.Secondary
     }else return b.Secondary
 }
 
@@ -33,6 +36,12 @@ exports.getOption = getOption
  * @returns {discord.ButtonBuilder|false}
  */
 exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
     const option = getOption(id)
     if (!option) return false
     if (option.type == "ticket"){
@@ -68,28 +77,4 @@ exports.getButton = (id) => {
     }
 
     return button
-}
-
-
-exports.rawButtonData = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-
-        this.color = ""
-        this.enableDMMessage = true
-        this.url = ""
-        this.roles = ["",""]
-        this.mode = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.ticketmessage = ""
-        
-    }
 }

core/utils/getDropdown.js

@@ -0,0 +1,70 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @param {String|undefined|false} placeholder
+ * @returns {discord.StringSelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids,placeholder) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
+    const dropdown = new discord.StringSelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(placeholder || l.messages.chooseATicket)
+        .addOptions(
+            new discord.StringSelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(placeholder || l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        const roleoption = configParser.getRoleById(id,true)
+        if (option){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description && option.description.length < 100) selectComponent.setDescription(option.description)
+            }
+
+            dropdown.addOptions(selectComponent)
+
+        }else if (roleoption){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewR"+roleoption.id)
+
+            if (!roleoption.label && !roleoption.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (roleoption.label) selectComponent.setLabel(roleoption.label)
+                if (roleoption.icon) selectComponent.setEmoji(roleoption.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+        
+    })
+    
+
+    return dropdown
+}

core/utils/getEmbed.js

@@ -0,0 +1,138 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const getButton = require("./getButton")
+const l = bot.language
+
+/**
+ * 
+ * @param {String} id the id from an open-ticket embed
+ * @returns {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}} discord embed
+ */
+
+
+
+exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
+    //-----------------------------------
+    //general importing
+    const data = require("./configParser").getConfigMessage(id)
+    /**@type {discord.ButtonBuilder[]}*/
+    var buttons = []
+    /**@type {import('./configParser').OTAllOptions[]} */
+    var buttonData = []
+
+    data.options.forEach((option) => {
+        var button = getButton.getButton(option)
+        var localButtonData = getButton.getOption(option)
+        if (button) buttons.push(button)
+        if (localButtonData) buttonData.push(localButtonData)
+    })
+    //-----------------------------------
+
+    //-----------------------------------
+    //create the embed
+    const embed = new discord.EmbedBuilder()
+        .setTitle(data.name)
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }
+
+    if (data.enableCustomColor){
+        embed.setColor(data.color)
+    }else{
+        embed.setColor(config.color)
+    }
+
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
+
+    var description = data.description
+    if (data.other.enableTicketExplaination){
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
+        description = description+"\n\n__"+chooseCategoryMSG+"__\n"
+
+        var ticketExplainations = []
+        buttonData.forEach((button) => {
+            var explaination = button.icon+" **"+button.name+":**\n"+button.description
+            ticketExplainations.push(explaination)
+        })
+
+        description = description+ticketExplainations.join("\n\n")
+    }
+
+    if (data.other.enableMaxTicketsWarning){
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
+    }
+
+    if (description) embed.setDescription(description)
+
+    //-----------------------------------
+
+
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
+        var AmountOfRows = Math.ceil(buttons.length / 4)
+        var currentRow = 0
+
+        /**
+         * @type {discord.MessageActionRow[]}
+         */
+        var componentRows = []
+
+        for (let i = AmountOfRows; i > 0; i--){
+
+            componentRows.push(new discord.ActionRowBuilder())
+        }
+
+        buttons.forEach((button,index) => {
+            componentRows[currentRow].addComponents([button])
+
+            if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
+                currentRow = currentRow + 1
+            }
+        })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const customPlaceholder = data.other.customDropdownPlaceholder.enable ? data.other.customDropdownPlaceholder.text : false
+        const dropdown = require("./getDropdown").getDropdown(ids,customPlaceholder)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
+    //-----------------------------------
+
+
+
+    //return everything
+    /**
+     * @type {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}}
+     */
+    const returnedData = {embed:embed,componentRows:componentRows}
+    return returnedData
+}

core/utils/getTicketMessages.js

@@ -1,16 +0,0 @@
-const bot = require("../../index")
-const config = bot.config
-const l = bot.language
-
-exports.getTicketMessage = (input) => {
-    var returned = config.messages.find(a => a.id == input)
-    if (returned){
-        return returned
-    }
-    var result = config.messages[0]
-    if (!result){
-        throw new Error("'messages' object in config.json is empty")
-        return
-    }
-    return result
-}

core/utils/hiddendata.js

@@ -1,52 +1,49 @@
+const storage = require("../../index").storage
 
-/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+/**@typedef {[{key:String,value:String}]} hiddenData */
 
 /**
  * 
- * @param {String} messageContent 
+ * @param {String} channelid 
  * @returns {hiddenData}
  */
 
-exports.readHiddenData = (messageContent) => {
+exports.readHiddenData = (channelid) => {
-    //ticketdata//type:123|userid:456)
+    const content = storage.get("HIDDENDATA",channelid)
-    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    if (!content) return []
-    const rawhidden2 = rawhidden.split("//")
 
-    const datatype = rawhidden2[0]
+    try {
-    var rawhiddendata = rawhidden2[1]
+        return JSON.parse(content)
-    var rawhiddendataArray = rawhiddendata.split("")
+    } catch {
-    rawhiddendataArray.pop()
+        return []
-
+    }
-    rawhiddendata = rawhiddendataArray.join("")
-
-    const splittedData = rawhiddendata.split("|")
-
-    const resultData = []
-    splittedData.forEach((data) => {
-        //   type:123
-        const dataresult = data.split(":")
-
-        resultData.push({key:dataresult[0],value:dataresult[1]})
-    })
-
-    return {type:datatype,data:resultData}
 }
 
 /**
  * 
- * @param {String} type 
+ * @param {String} channelid 
  * @param {[{key:String,value:String}]} data 
- * @returns {String}
+ * @returns {Boolean}
  */
-exports.writeHiddenData = (type,data) => {
+exports.writeHiddenData = (channelid,data) => {
-    const dataValues = []
+    try {
-    data.forEach((d) => {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
-        dataValues.push(d.key+":"+d.value)
+        return true
-    })
+    } catch {
+        return false
+    }
+}
 
-    const datastring = dataValues.join("|")
+/**
-
+ * 
-    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+ * @param {String} channelid
-
+ * @returns {Boolean}
-    return result
+ */
+exports.deleteHiddenData = (channelid) => {
+    try {
+        storage.delete("HIDDENDATA",channelid)
+        return true
+    } catch {
+        return false
+    }
 }

core/utils/liveStatus.js

@@ -0,0 +1,137 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+//OTLiveStatus
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
+
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://apis.dj-dj.be/livestatus/announcements/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
+    const chalk = await loadChalk()
+    globalPluginData = pluginData
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
+}

core/utils/permisssionChecker.js

@@ -12,21 +12,60 @@ const storage = bot.storage
  * @param {String} guildid
  * @returns {Boolean} has permissions?
  */
-exports.command = (memberid,guildid) => {
+exports.global = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"global"
+    })
     const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
-    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
         return false
     }else {return true}
 }
 
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @param {String} optionid
+ * @returns {Boolean} has permissions?
+ */
+exports.ticket = (memberid,guildid,optionid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"ticket"
+    })
+
+    const option = config.options.find((opt) => opt.id == optionid)
+    const ticketadmins = option && option.adminroles ? option.adminroles : []
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+
+    const isGlobalAdmin = config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)})
+    const isTicketAdmin = ticketadmins.some((item)=>{return permsmember.roles.cache.has(item)})
+    const hasAdministrator = permsmember.permissions.has("Administrator")
+    const hasManageGuild = permsmember.permissions.has("ManageGuild")
+
+    return isGlobalAdmin || isTicketAdmin || hasAdministrator || hasManageGuild
+}
+
 /**
  * 
  * @param {discord.User} user 
  * @returns {Boolean}
  */
 exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
     try {
-        user.send({embeds:[bot.errorLog.noPermsMessage]})
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
     }catch{
         return false
@@ -39,6 +78,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
     try {
         user.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -53,8 +98,14 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
     try {
-        user.send({embeds:[bot.errorLog.noPermsDelete]})
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true
     }catch{
         return false
@@ -64,11 +115,18 @@ exports.sendUserNoPerms = (user) => {
 /**
  * 
  * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
  * @returns {Boolean}
  */
- exports.sendChannelNoPerms = (channel) => {
+ exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
     try {
-        channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
     }catch{
         return false
@@ -78,9 +136,16 @@ exports.sendUserNoPerms = (user) => {
 /**
  * 
  * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
  * @returns {Boolean}
  */
- exports.sendChannelNoTicket = (channel) => {
+ exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
     try {
         channel.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -92,11 +157,18 @@ exports.sendUserNoPerms = (user) => {
 /**
  * 
  * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
  * @returns {Boolean}
  */
- exports.sendChannelNoDelete = (channel) => {
+ exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
     try {
-        channel.send({embeds:[bot.errorLog.noPermsDelete]})
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true
     }catch{
         return false

core/utils/warningManager.js

@@ -1,19 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-
-const loadChalk = async () => {
-    return await (await import("chalk")).default
-}
-
-//ENABLE message for when there is too less translation
-const enableNoTranslationMessage = true
-
-module.exports = async () => {
-    const chalk = await loadChalk()
-    if (enableNoTranslationMessage){
-        console.log(chalk.red("[warning]"),"WARNING!!\n"+chalk.blue("We have a small problem with translation atm, so it can be that "+chalk.redBright("some translations are in English!")+"\n\nYou can help us if you want by joining our server!\n"))
-    }
-}

index.js

@@ -1,16 +1,45 @@
-//    __________       __________       ___________     ____       ____
+/**
-//   /   ____   \     /  ______  \     /          |     |   \      |  |
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
-//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
-//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
-//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
-//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
-//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
-//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
+                                                                       
-//   |  \____/  |     |  |             |          |     |  |     \    |
+                      Hey! we are looking for you!
-//   \__________/     |__|             \__________|     |__|      \___|
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!
 
 
-const discord = require('discord.js')
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is an open-source community project!
+    Because of this, almost 80% of all features in OT were ideas from our community!
+    Feel free to add new ideas in our discord server
+    or via github issues! Translations are always welcome!
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.5.5  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://otgithub.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */
+/** discord :)*/
+const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
 const client = new discord.Client({
@@ -25,36 +54,53 @@ const client = new discord.Client({
     partials:[Partials.Channel,Partials.Message]
 })
 exports.client = client
+client.setMaxListeners(120)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
 
-client.setMaxListeners(50)
+//LOAD CONFIG
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false
 
-if (process.argv[2]){
+if (process.argv.some((v) => v == "--devconfig")){
-    if (process.argv[2].endsWith("d")){
+    isDevConfig = true
-        var isDev = true
+    try{
-        console.log("starting in dev mode...")
+    tempconfig = require("./devconfig.json")
-    }else{var isDev = false}
+    }catch{tempconfig = require("./config.json")}
-}else{var isDev = false}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
-exports.developerMode = isDev
+exports.developerConfig = isDevConfig
+const config = tempconfig
+exports.config = config
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
+//LOAD LANGUAGE
 const language = require("./core/languageManager").language
 exports.language = language
 
-if (isDev){
+//LOAD FLAGS
-    try {
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
-        var config = require('./devConfig.json')
+
-    }catch{
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
-        console.log("devConfig.json not found! Trying the normal config...")
+exports.storage = require('./core/dynamicdatabase/storage').main
-        var config = require("./config.json")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
-    }
+
-}else{var config = require('./config.json')}
+exports.statsStorage = require('./core/dynamicdatabase/storage').stats
-exports.config = config
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded stats storage")
-exports.storage = require('./core/dynamicdatabase/storage')
 
 exports.errorLog = require("./core/errorLogSystem")
-const log = this.errorLog.log
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")
 
+//LOAD SYSTEM LIBRARYS
+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
 exports.hiddenData = require("./core/utils/hiddendata")
-
+this.errorLog.log("debug","loaded hiddendataTM")
 exports.embeds = {
     commands:require("./core/interactionHandlers/embeds/commands")
 }
@@ -63,88 +109,182 @@ exports.buttons = {
     firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
     verifybars:require("./core/interactionHandlers/buttons/verifyBars")
 }
+this.errorLog.log("debug","loaded buttons & embeds")
 
+exports.statsManager = require("./core/statsManager")
+this.statsManager.startupStatsManager()
+
+//START CLIENT LOGIN PROCESS
 client.on('ready',async () => {
-    var statusSet = false
+    this.errorLog.log("debug","client logged in")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
     const setStatus = (type,text) => {
-        if (statusSet == true) return
+        const getTypeEnum = (type) => {
-        const getTypeEnum = (text) => {
+            if (type.toLowerCase() == "playing") return discord.ActivityType.Playing
-            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (type.toLowerCase() == "listening") return discord.ActivityType.Listening
-            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (type.toLowerCase() == "watching") return discord.ActivityType.Watching
-            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else if (type.toLowerCase() == "custom") return discord.ActivityType.Custom
             else return discord.ActivityType.Listening
         }
-        client.user.setActivity(text,{type:getTypeEnum(type)})
+        client.user.setActivity({
-        statusSet = true
+            type:getTypeEnum(type),
-        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
+            state:(text.toLowerCase() == "custom") ? text : undefined,
+            name:text
+        })
     }
+    this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
+    })
 
     const chalk = await (await import("chalk")).default
 
-    if (!process.argv[2]){
+    require("./core/startscreen").run()
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+    this.actionRecorder.push({
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        category:"ot.managers.main",
-        require("./core/utils/warningManager")()
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
+
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
+        this.errorLog.log("debug","loaded console interface")
 
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
+            //refresh status every 10 minutes
+            setInterval(() => {
+                setStatus(config.status.type,config.status.text)
+            },(60*10*1000))
         }
 
-        log("system","bot logged in!")
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })
 
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        var updatingSlash = false
-        return
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-    }
+            /**@type {"true"|"false"|String} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === require("./package.json").version){
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
 
-    if (process.argv[2] == "d"){
+            }else if ((data != require("./package.json").version) && (data != "false")){
-        if (config.status.enabled){
+                require("./core/slashSystem/slashEnable")(true)
-            setStatus(config.status.type,config.status.text)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
         }
-    }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })
 
-    if (!process.argv[2].startsWith("slash")){
+        try {
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        }catch{
-        require("./core/utils/warningManager")()
+            this.errorLog.log("info","tried to cache user information, failed!")
-
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
         }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)
 
-        log("system","bot logged in!")
-
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
     }else{
-        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        //slash command activation using node index.js slash (enable|disable)
-        console.log("logs:\n================")
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
-        console.log("client logged in...")
+        this.errorLog.log("debug","slashmode activated")
-        console.log("loading files...")
         if (process.argv[3] == "enable"){
             console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
             require("./core/slashSystem/slashEnable")()
         }else if (process.argv[3] == "disable"){
             console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
             require("./core/slashSystem/slashDisable")()
         }else{
-            console.log(chalk.red("Internal Error: unknown slash mode!"))
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
             process.exit(1)
         }
     }
 
-    //load plugins
+    //LOAD PLUGINS (after client login)
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
     require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
+    this.errorLog.log("debug","loading plugins")
 })
 
-if (!isDev){
+//LOAD CHECKER.JS
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
     require("./core/checker").checker()
+    this.errorLog.log("debug","loading checker.js")
+    this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
 }
 
+//LOAD COMMANDS & CORE
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
+    this.errorLog.log("debug","LOADING COMMANDS")
     //commands
     require('./commands/ticket')()
     require("./commands/help")()
@@ -154,29 +294,83 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/add")()
     require("./commands/remove")()
     require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
+    require("./commands/change")()
+    require("./commands/stats")()
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })
+
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
+    this.errorLog.log("debug","LOADING CORE")
     //core
-    require('./core/ticketOpener')()
+    require('./core/ticketActions/ticketOpener')()
-    require("./core/ticketCloser").runThis()
-    //require("./core/closebuttons")() // => everything is now in ./core/interactionHandlers/
     require("./core/reactionRoles")()
-    require("./core/ticketReopener").runThis()
+    require("./core/ticketActions/ticketAutoclose")()
 
+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
     //InteractionHandlers
     require("./core/interactionHandlers/handlers/handlers")()
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
 }
 
+//LOAD API
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
+this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+//ERROR SYSTEM
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
 
 const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
+    this.errorLog.clearDebugFile()
 }
 const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
+    this.errorLog.clearDebugFile()
 }
+this.errorLog.log("debug","OT error system loaded successfully")
 
 client.on("debug", async (message) => {
     if (message.startsWith("Provided token:")){
@@ -194,4 +388,62 @@ process.on("uncaughtException",async (error,origin) => {
     APIEvents.onError(error.name+": "+error.message,new Date())
 })
 
-client.login(config.auth_token)
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+//PARSE .env FILE FROM DOTENV LIB
+//npm i dotenv
+//https://github.com/motdotla/dotenv
+/**@param {Buffer} src */
+const loadFromDotEnv = (src) => {
+    const LINE = /(?:^|^)\s*(?:export\s+)?([\w.-]+)(?:\s*=\s*?|:\s+?)(\s*'(?:\\'|[^'])*'|\s*"(?:\\"|[^"])*"|\s*`(?:\\`|[^`])*`|[^#\r\n]+)?\s*(?:#.*)?(?:$|$)/mg
+    
+    const obj = {}
+    
+    // Convert buffer to string
+    let lines = src.toString()
+    
+    // Convert line breaks to same format
+    lines = lines.replace(/\r\n?/mg, '\n')
+    
+    let match
+    while ((match = LINE.exec(lines)) != null) {
+        const key = match[1]
+    
+        // Default undefined or null to empty string
+        let value = (match[2] || '')
+    
+        // Remove whitespace
+        value = value.trim()
+    
+        // Check if double quoted
+        const maybeQuote = value[0]
+    
+        // Remove surrounding quotes
+        value = value.replace(/^(['"`])([\s\S]*)\1$/mg, '$2')
+    
+        // Expand newlines if double quoted
+        if (maybeQuote === '"') {
+        value = value.replace(/\\n/g, '\n')
+        value = value.replace(/\\r/g, '\r')
+        }
+    
+        // Add to object
+        obj[key] = value
+    }
+    process.env.TOKEN = obj.TOKEN
+}
+
+//LOGIN SYSTEM
+if (config.token.fromENV){
+    loadFromDotEnv(fs.readFileSync(".env"))
+    client.login(process.env.TOKEN)
+}else{
+    client.login(config.token.value)
+}
+
+this.errorLog.log("debug","login with token")

language/arabic.json

@@ -1,75 +1,135 @@
 {
-    "errors":{
+    "_CREDITS":"deqressing",
-        "missingArgsTitle":"حجج باطلة",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
-        "missingArgsDescription":"حجة مفقودة",
+
-        "noPermsTitle":"ليس لديك إذن",
+    "errors": {
-        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "missingArgsTitle": "قيمة غير صالحة!",
-        "noPermsDelete":"Only admins can delete a ticket!",
+        "missingArgsDescription": "قيمة مفقودة",
-        "chooseFromListTitle":"بطاقة التعريف غير صالحة",
+        "noPermsTitle": "ليس لديك برمشنات !",
-        "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-        "boterror":"مشكلة في الروبوت",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التيكت!",
-        "notInTicketTitle":"أنت لست في تذكرة!",
+        "chooseFromListTitle": "الايدي غير صحيح!",
-        "notInTicketDescription":"هذا الأمر لا يعمل خارج التذاكر!",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
-        "ticketDoesntExist":"هذه التذكرة لم تعد موجودة!",
+        "boterror": "خلل في البوت !",
-        "roleDoesntExist":"هذا الدور لم يعد موجودًا!",
+        "notInTicketTitle": "انت لست في تكت!",
-        "anotherOption":"هذا الخيار ليس تذكرة بل نوع آخر!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التيكت!",
-        "maxAmountTitle":"بلغ الحد الأقصى!",
+        "ticketDoesntExist": "هذا التيكت لم يعد فعال!",
-        "maxAmountDescription":"لقد وصلت إلى الحد الأقصى لعدد التذاكر المسموح بها!\nلذلك لا يمكنك إنشاء واحدة جديدة!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-        "somethingWentWrong":"**هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
+        "anotherOption": "هذا الخيار ليس التيكت و لكنه شيء أخر!",
-        "somethingWentWrongTranscript":"**حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التيكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
     },
-    "commands":{
+    "commands": {
-        "userAddedTitle":"Added {0} to this ticket!",
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التيكت!",
-        "userRemovedTitle":"Removed {0} from this ticket!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التيكت!",
-        "renameTitle":"Changed the name to {0}!",
+        "renameTitle": "تم تغيير أسم التيكت الى {0}!",
-        "closeTitle":"Closed this ticket!",
+        "closeTitle": "تم أغلاق التيكت!",
-        "deleteTitle":"Deleting this ticket...",
+        "deleteTitle": " جاري حذف التيكت...",
-        "reopenTitle":"Re-Opened this ticket!",
+        "reopenTitle": "إعادة فتح التيكت!",
+        
+        "claimTitle":"تم تعيين التيكت الى {0}",
+        "unclaimTitle":"هذا التيكت لم يتم تعيينه لاحد",
+        "changeTitle":"!تم تغيير نوع التيكت الى {0}",
 
-        "ticketWarning":"The embed is in the message below!",
+        "statsTitle":"ها هي احصائيات {0}",
-        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+        "autocloseTitle":"سيتم اغلاق التيكت تلقائيا في {0}",
+        "autocloseRejectTitle":"تم الغاء اغلاق التيكت تلقائيا",
+        "autocloseWarn":"هذا يؤثر فقط على التذاكر الغير نشطة",
+
+        "goToTicket":"الذهاب الى التيكت",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
     },
-    "helpMenu":{
+    "helpMenu": {
-        "title":"Available Commands:",
+        "title": "الأوامر المتاحة:",
-        "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
-        "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
 
-        "msgCmd":"تفرخ تضمين مع الأزرار. (المسؤولون فقط)",
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-        "renameCmd":"إعادة تسمية تذكرة. (بدون مسافات)",
+        "renameCmd": "إعادة تسمية التيكت. (بدون مسافات)",
-        "closeCmd":"أغلق التذكرة.",
+        "closeCmd": "أغلاق التيكت.",
-        "deleteCmd":"حذف التذكرة.",
+        "deleteCmd": "حذف التيكت.",
-        "addCmd":"أضف مستخدمًا إلى التذكرة.",
+        "addCmd": "إضافة مستخدم الى التيكت.",
-        "removeCmd":"إزالة مستخدم من التذكرة.",
+        "removeCmd": "إزالة مستخدم من التيكت.",
-        "reopenCmd":"أعد فتح التذكرة بعد إغلاقه."
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"تغيير نوع التيكت.",
+        "claimCmd":"تعيينك لتيكت معين.",
+        "unclaimCmd":"الغاء التغيين لتيكت معين",
+        "statsCmd":"اضهار احصائيات التيكت",
+        "autocloseCmd":"قم بضبط مؤقت لاغلاق التيكت تلقائياً"
     },
-    "buttons":{
+    "buttons": {
-        "close":"إغلاق التذكرة",
+        "close": "إغلاق التيكت",
-        "delete":"حذف التذكرة",
+        "delete": "حذف التيكت",
-        "reopen":"إعادة فتح التذكرة",
+        "reopen": "إعادة فتح التيكت",
-        "sendTranscript":"إرسال ملف النص"
+        "closeWithReason":"اغلاق مع سبب"
     },
-    "messages":{
+    "messages": {
-        "reopenTitle":"أعيد فتح هذه التذكرة!",
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التيكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التيكت او إعادة فتحة مجدداً!*",
-        "reopenDescription":"لا تتردد في التحدث مرة أخرى!",
+        "createdTitle": "تم إنشاء تكت!",
-        "closedTitle":"أغلقت هذه التذكرة!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
-        "closedDescription":"يمكن للمسؤولين فقط التحدث في هذه التذكرة الآن!\n\n*انقر فوق الزر أدناه لحذف هذه التذكرة أو إعادة فتحها!*",
-        "createdTitle":"تم إنشاء التذكرة!",
-        "createdDescription":"تم إنشاء تذكرتك ، يمكنك اكتشافها عن طريق ping",
 
-        "newTicketDmTitle":"تذكرة جديدة!",
+        "newTicketDmTitle": "تكت جديد!",
-        "closedTicketDmTitle":"تم إغلاق التذكرة!",
+        "closedTicketDmTitle": "تم إغلاق التيكت!",
-        "deletedTicketDmTitle":"تم حذف التذكرة!",
+        "deletedTicketDmTitle": "تم حذف التيكت!",
-        "closedTicketDmDescription":"تم إغلاق تذكرتك!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
-        "deletedTicketDmDescription":"تم حذف تذكرتك!",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
-        "reopenTicketDmTitle":"أعيد فتح التذكرة!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-        "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التيكت!",
-        "newTranscriptTitle":"نسخة جديدة هنا!",
+        
-        "hereIsTheTranscript":"هذا هو النص:",
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التيكت...",
 
-        "chooseCategory":"اختر فئة:",
+        "none": "لا يوجد",
-        "gettingdeleted":"...يتم حذف التذكرة",
+        "reason": "سبب",
+        "createdat":"تم الانشاء في",
+        "openedby":"تم الانشاء من قبل",
+        "deletedby":"تم الحذف من قبل",
+        "closedby":"تم الاغلاق من قبل",
+        
+        "modalreason":"ماهو سببك لاغلاق التيكت؟",
+        "chooseATicket": "اختار تيكت معين"
+    },
+    "transcripts":{
+        "title":"سجل",
+        "processed":"يتم معالجة هذا السجل...",
+        "wait":"فضلا انتظر",
+        "estimated":"الوقت المتوقع",
+        "available":"تم انشاء السجل وهو متاح هنا"
+    },
+    "stats":{
+        "globalTitle":"احصائيات العامه",
+        "ticketTitle":"احصائيات التيكت ل {0}",
+        "userTitle":"احصائيات المستخدم {0}",
+        "systemTitle":"احصائيات السيستم",
+        "versionTitle":"نسخة البوت",
 
-        "none":"none",
+        "ticketsCreated":"التيكتس التي تمت انشاؤه",
-        "reason":"reason"
+        "ticketsClosed":"التيكتس التي تمت اغلاقه",
+        "ticketsDeleted":"التيكتس التي تمت حذفه",
+        "ticketsReopened":"التيكتس التي تمت العادة فتحه",
+        "ticketsAutoclosed":"التيكتس التي تمت اغلاقه تلقائيا",
+        "transcriptsCreated":"السجلات التي تمت انشاؤه",
+        "startupDate":"تم تشغيل البوت في",
+        "latestUpdate":"اخر التحديثات",
+        "ticketCreatedOn":"تم انشاءالتيكت في",
+        "ticketCreatedBy":"تم انشاء التيكت من قبل",
+        "messagesSent":"جميع الرسائل",
+        "status":"الحالة",
+        "participants":"المشاركون",
+        "role":"الرانك",
+
+        "switches":{
+            "globalAdmin":"ادمن عام",
+            "ticketAdmin":"ادمن تيكت",
+            "member":"عضو",
+            "open":"مفتوح",
+            "reopened":"اعادة فتحه",
+            "closed":"مغلق",
+            "autoclosed":"مغلق تلقائياً"
+        },
+
+        "errorUserNotFound":"هذا المستخدم لم يتم العثور عليه في قاعدة بياناتنا!"
     }
 }

language/bulgarian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Stragar",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"Грешни Аргументи!",
+        "missingArgsDescription":"Липсват Аргументи",
+        "noPermsTitle":"Нямате позволение!",
+        "noPermsDescription":"Трябва ви `ADMINISTRATOR` правомощия или да бъде в списъка с роли!",
+        "noPermsDelete":"Само админ може да изтрива тикети!",
+        "chooseFromListTitle":"Грешно ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Грешка на Бота!",
+        "notInTicketTitle":"Не сте в билет!",
+        "notInTicketDescription":"Тази команда не работи извън тикета!",
+        "ticketDoesntExist":"Този тикет е изтрит!",
+        "roleDoesntExist":"Тази роля вече не съществува!",
+        "anotherOption":"Тази опция не е тикет, а друг вид!",
+        "maxAmountTitle":"Достигнахте максимален лимит!",
+        "maxAmountDescription":"Вече имате прекалено много брой тикети!\nНе може да създадете нов!",
+        "somethingWentWrong":"**Нещо се обърка!**\nОпитай отново след малко!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавен {0} в тикета!",
+        "userRemovedTitle":"Премахнат {0} от тикета!",
+        "renameTitle":"Името е сменено на {0}!",
+        "closeTitle":"Затворете тикета",
+        "deleteTitle":"Изтрийте този тикет...",
+        "reopenTitle":"Отоворете тикета отново!",
+        
+        "claimTitle":"Този тикет е взет от {0}",
+        "unclaimTitle":"Този тикет не може да бъде взет вече!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Статистика за {0}!",
+        "autocloseTitle":"Този тикет ще се затвори автоматично след {0}!",
+        "autocloseRejectTitle":"Този тикет вече няма да се затваря автоматично!",
+        "autocloseWarn":"Това засяга само неактивни тикети!",
+
+        "goToTicket":"отидете на тикет",
+        "ticketWarning":"Текста е добавен по-долу!",
+        "maxTicketWarning":"**Предопреждение:** _Ти можеш да създадеш {0} тикети(s) време!_"
+    },
+    "helpMenu":{
+        "title":"Налични команди:",
+        "header1":"**Отидете на {0}, за да създадете тикет!**\n\n",
+        "header2":"**Изпълнете командата `/new` или `/ticket`, за да създадете тикет!**\n\n",
+
+        "msgCmd":"Създаване на вградено съобщение с бутони. (само за администратори)",
+        "renameCmd":"Преименувайте билет. (без интервали)",
+        "closeCmd":"Затвори билет.",
+        "deleteCmd":"Изтрий билет.",
+        "addCmd":"Добави потребител към билета.",
+        "removeCmd":"Премахни потребител от билета.",
+        "reopenCmd":"Повторно отваряне на билет след като е затворен.",
+        "changeCmd":"Промени типа на билета.",
+        "claimCmd":"Претендирай за билет.",
+        "unclaimCmd":"Откажи претенцията за билет.",
+        "statsCmd":"Преглед на статистиката на билета.",
+        "autocloseCmd":"Задай таймер за автоматично затваряне на билета"
+    },
+    "buttons":{
+        "close":"Затвори билет",
+        "delete":"Изтрий билет",
+        "reopen":"Повторно отвори билет",
+        "closeWithReason":"затвори с причина"
+    },
+    "messages":{
+        "closedDescription":"Само администраторите могат да говорят в този билет сега!\n\n*Кликнете върху бутона по-долу, за да изтриете или повторно отворите този билет!*",
+        "createdTitle":"Създаден билет!",
+        "createdDescription":"Вашият билет е създаден, можете да го забележите по пинг!",
+
+        "newTicketDmTitle":"Нов билет!",
+        "closedTicketDmTitle":"Билетът е затворен!",
+        "deletedTicketDmTitle":"Билетът е изтрит!",
+        "closedTicketDmDescription":"Вашият билет е затворен!",
+        "deletedTicketDmDescription":"Вашият билет е изтрит!",
+        "reopenTicketDmTitle":"Билетът е повторно отворен!",
+        "reopenTicketDmDescription":"Вашият билет е повторно отворен!",
+
+        "chooseCategory":"изберете категория:",
+        "gettingdeleted":"Билетът се изтрива...",
+
+        "none":"няма",
+        "reason":"причина",
+        "createdat":"създаден на",
+        "openedby":"отворен от",
+        "deletedby":"изтрит от",
+        "closedby":"затворен от",
+        
+        "modalreason":"Каква е причината за затваряне на този билет?",
+        "chooseATicket": "Изберете билет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Този транскрипт се обработва",
+        "wait":"Моля, изчакайте!",
+        "estimated":"Приблизително време",
+        "available":"Транскриптът е достъпен тук"
+    },
+    "stats":{
+        "globalTitle":"Глобална статистика",
+        "ticketTitle":"Статистика на билета за {0}",
+        "userTitle":"Статистика на потребителя за {0}",
+        "systemTitle":"Системна статистика",
+        "versionTitle":"Версия на бота",
+
+        "ticketsCreated":"Създадени билети",
+        "ticketsClosed":"Затворени билети",
+        "ticketsDeleted":"Изтрити билети",
+        "ticketsReopened":"Повторно отворени билети",
+        "ticketsAutoclosed":"Автоматично затворени билети",
+        "transcriptsCreated":"Създадени транскрипти",
+        "startupDate":"Дата на стартиране",
+        "latestUpdate":"Последно обновление",
+        "ticketCreatedOn":"Билет създаден на",
+        "ticketCreatedBy":"Билет създаден от",
+        "messagesSent":"Изпратени съобщения",
+        "status":"Статус",
+        "participants":"Участници",
+        "role":"Роля",
+
+        "switches":{
+            "globalAdmin":"Глобален администратор",
+            "ticketAdmin":"Администратор на билет",
+            "member":"Член",
+            "open":"Отворен",
+            "reopened":"Повторно отворен",
+            "closed":"Затворен",
+            "autoclosed":"Автоматично затворен"
+        },
+
+        "errorUserNotFound":"Този потребител не може да бъде намерен в базата данни за статистика!"
+    }
+}

language/custom.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
@@ -15,8 +18,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -25,7 +27,17 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
+        
+        "claimTitle":"This ticket is claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -40,18 +52,20 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript"
+        "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
         "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
         "createdTitle":"Ticket Created!",
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -63,13 +77,59 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
 
         "none":"none",
-        "reason":"reason"
+        "reason":"reason",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/czech.json

@@ -1,75 +1,135 @@
 {
+    "_CREDITS":"spyeye_",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
     "errors":{
-        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsTitle":"Neplatný Argument!",
-        "missingArgsDescription":"Chybí argumenty",
+        "missingArgsDescription":"Chybí Argument",
-        "noPermsTitle":"Nemáš práva!",
+        "noPermsTitle":"K tomuto nemáš práva!",
-        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDescription":"Potřebuješ `ADMINISTRATOR`roli nebo být na seznamu povolených rolí!",
-        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "noPermsDelete":"Pouze Admin může vymazat ticket!",
         "chooseFromListTitle":"Neplatné ID",
-        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
-        "boterror":"Error!",
+        "boterror":"Chyba Bota!",
         "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo ticket!",
-        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "ticketDoesntExist":"Tento ticket už neexistuje!",
-        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "roleDoesntExist":"Tato role už neexistuje!",
-        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "anotherOption":"Tato možnost není ticket, ale jiná!",
-        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountTitle":"Byl dosáhnut maximální počet",
-        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "maxAmountDescription":"Dosáhl jsi maximální počet povolených ticketů!\nTaže si nemůžeš vytvořit nový.",
-        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsíme zkuste to později!"
-        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
     },
     "commands":{
-        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userAddedTitle":"Přidat {0} do tohoto ticketu.",
-        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "userRemovedTitle":"Odstranit {0} z tohoto ticketu.",
-        "renameTitle":"Jméno bylo změněno!",
+        "renameTitle":"Změnit jméno na {0}!",
-        "closeTitle":"Zavři tento ticket!",
+        "closeTitle":"Uzavřít tento ticket!",
-        "deleteTitle":"Smaž tento ticket!",
+        "deleteTitle":"Probíhá vymazání ticketu...",
-        "reopenTitle":"Znovu otevři ticket!",
+        "reopenTitle":"Ticket byl znovu otevřen",
+        
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket není nadále převzaný",
+        "changeTitle":"Typ ticketu byl změněn {0}!",
 
-        "ticketWarning":"The embed is in the message below!",
+        "statsTitle":"Zde jsou informace o ticketu {0}!",
-        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticket již nebude automaticky uzavřen!",
+        "autocloseWarn":"Tato možnost uzavře pouze neaktivní tickety!",
+
+        "goToTicket":"Jít do ticketu",
+        "ticketWarning":"Embed se náchází pod touto zprávou.",
+        "maxTicketWarning":"**Warning:** _V tuto chvíli můžeš vytvořit pouze {0} ticketů_"
     },
     "helpMenu":{
-        "title":"Příkazy:",
+        "title":"Zde jsou všechny dostupné příkazy:",
-        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header1":"**Pro vytvoření ticketu bež do {0} **\n\n",
-        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření nového ticketu**\n\n",
 
-        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "msgCmd":"Vytvoř embed s tlačíky. (Pouze Admin)",
-        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "renameCmd":"Přejmenovat ticket. (Bez mezer)",
-        "closeCmd":"Zavři ticket.",
+        "closeCmd":"Zavřít ticket.",
-        "deleteCmd":"Smaž ticket.",
+        "deleteCmd":"Odstranit ticket.",
-        "addCmd":"Přidej člena do ticketu.",
+        "addCmd":"Pridat uživatele do ticketu.",
-        "removeCmd":"Odebere člena z ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Znovu otevři ticket po uzavření."
+        "reopenCmd":"Znovu otevře ticket, který byl uzavřen.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
     },
     "buttons":{
-        "close":"Zavři ticket",
+        "close":"Uzavřít ticket",
-        "delete":"Smaž ticket",
+        "delete":"Vymazat ticket",
-        "reopen":"Znovu otevři ticket",
+        "reopen":"Znovu otevřít ticket",
-        "sendTranscript":"Odešli log ticketu"
+        "closeWithReason":"Zzavřít s důvodem"
     },
     "messages":{
-        "reopenTitle":"Ticket znovu otevřen!",
+        "closedDescription":"Zde mohou psát pouze Admin uživatelé\n\n*Klikni na tlačítko níže pro smazání nebo pro znovu otevření tohoto ticketu!*",
-        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "createdTitle":"Ticket otevřen!",
-        "closedTitle":"Zavřený ticket!",
+        "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",
-        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
-        "createdTitle":"Ticket vytvořen!",
-        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
 
         "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket uzavřen!",
+        "closedTicketDmTitle":"Ticket byl Uzavřen!",
-        "deletedTicketDmTitle":"Ticket smazán!",
+        "deletedTicketDmTitle":"Ticket byl Odstraněn!",
-        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "closedTicketDmDescription":"Tvůj ticket je uzavřen!",
-        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "deletedTicketDmDescription":"Tvůj ticket byl vymazán!",
-        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
-        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",
-        "newTranscriptTitle":"Nový log ticketu je zde!",
-        "hereIsTheTranscript":"Zde je log:",
 
-        "chooseCategory":"Vyber kategorii:",
+        "chooseCategory":"Vyber si kategorii:",
-        "gettingdeleted":"Ticket bude smazán",
+        "gettingdeleted":"Ticket bude vymazán...",
 
-        "none":"nic",
+        "none":"Žádný",
-        "reason":"důvod"
+        "reason":"Důvod",
+        "createdat":"Otevřeno v",
+        "openedby":"Otevřel",
+        "deletedby":"Vymázáno uživatelem",
+        "closedby":"Uzavřeno uživatelem",
+        
+        "modalreason":"Zde napiš důvod uzavření tohoto ticketu.",
+        "chooseATicket": "Vyber si ticket"
+    },
+    "transcripts":{
+        "title":"Záznam",
+        "processed":"Tento záznam byl zpracován",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde!"
+    },
+    "stats":{
+        "globalTitle":"Globální statistiky",
+        "ticketTitle":"Ticket statistiky pro {0}",
+        "userTitle":"Uživatelské statistiky pro {0}",
+        "systemTitle":"Sytstémov= statistiky",
+        "versionTitle":"Verze bota",
+
+        "ticketsCreated":"Ticketů vytvořeno:",
+        "ticketsClosed":"Tickety zavřeno:",
+        "ticketsDeleted":"Ticketu smazáno:",
+        "ticketsReopened":"Ticketů znovuotevřených:",
+        "ticketsAutoclosed":"Ticketů automaticky zavřeno:",
+        "transcriptsCreated":"Záloh ticketů vytvořeno:",
+        "startupDate":"Datum zapnutí",
+        "latestUpdate":"Poslední aktualizace",
+        "ticketCreatedOn":"Ticket založen na",
+        "ticketCreatedBy":"Ticket vytvořil",
+        "messagesSent":"Zpráva poslána",
+        "status":"Status",
+        "participants":"Účastníci",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Globální Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Člen",
+            "open":"Otevřený",
+            "reopened":"Znovuotevřený",
+            "closed":"Zavřený",
+            "autoclosed":"Automaticky zavřený"
+        },
+
+        "errorUserNotFound":"Tento uživatel nebyl nalezen v databázi statistik!"
     }
 }

language/danish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":".the_gamer",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
+  },
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
+
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
+  },
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
+
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
+  },
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
+  },
+  "messages": {
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
+
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
+
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
+
+    "none": "intet",
+    "reason": "grundlag",
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
+    "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
+  },
+  "stats":{
+    "globalTitle":"Globale Statestikker",
+    "ticketTitle":"Ticket Statestikker tilhørende: {0}",
+    "userTitle":"Bruger Statestikker tilhørende:  {0}",
+    "systemTitle":"System Statestikker",
+    "versionTitle":"Bot Version",
+
+    "ticketsCreated":"Tickets Oprettet",
+    "ticketsClosed":"Tickets Lukket",
+    "ticketsDeleted":"Tickets Slettet",
+    "ticketsReopened":"Tickets Genåbnet",
+    "ticketsAutoclosed":"Tickets Autolukket",
+    "transcriptsCreated":"Transcripts Oprettet",
+    "startupDate":"Startup Dato",
+    "latestUpdate":"Seneste Opdatering",
+    "ticketCreatedOn":"Ticket Oprettet Den",
+    "ticketCreatedBy":"Ticket Oprettet Af",
+    "messagesSent":"Beskeder sendt",
+    "status":"Status",
+    "participants":"Deltagere",
+    "role":"Rolle",
+
+    "switches":{
+        "globalAdmin":"Global Admin",
+        "ticketAdmin":"Ticket Admin",
+        "member":"Medlem",
+        "open":"Åben",
+        "reopened":"Genåbnet",
+        "closed":"Lukket",
+        "autoclosed":"Autolukket"
+    },
+
+    "errorUserNotFound":"Denne bruger kan ikke findes i statestik databasen!"
+}
+}

language/dutch.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"djj123dj",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
     "errors":{
         "missingArgsTitle":"Onjuiste parameters!",
         "missingArgsDescription":"Er missen parameters",
@@ -15,8 +18,7 @@
         "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
         "maxAmountTitle":"Maximum numer bereikt!",
         "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
-        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
-        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
         "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
@@ -25,7 +27,17 @@
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
         "reopenTitle":"Ticket heropend!",
+        
+        "claimTitle":"Dit ticket is geclaimed door {0}",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",
 
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
@@ -40,18 +52,20 @@
         "deleteCmd":"Verijder een ticket.",
         "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
     },
     "buttons":{
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Transcript"
+        "closeWithReason":"sluit met reden"
     },
     "messages":{
-        "reopenTitle":"Ticket heropend!",
-        "reopenDescription":"Voel vrij om weer te praten!",
-        "closedTitle":"Ticket gesloten!",
         "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
         "createdTitle":"Ticket Aangemaakt!",
         "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
@@ -63,13 +77,59 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Er is een nieuw transcript!",
+        
-        "hereIsTheTranscript":"Hier is het transcript:",
-
         "chooseCategory":"kies een categorie:",
         "gettingdeleted":"Ticket wordt verwijderd...",
 
         "none":"geen",
-        "reason":"reden"
+        "reason":"reden",
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats voor {0}",
+        "userTitle":"User Stats voor {0}",
+        "systemTitle":"Systeem Stats",
+        "versionTitle":"Bot Versie",
+
+        "ticketsCreated":"Tickets Gemaakt",
+        "ticketsClosed":"Tickets Gesloten",
+        "ticketsDeleted":"Tickets Verwijderd",
+        "ticketsReopened":"Tickets Heropend",
+        "ticketsAutoclosed":"Tickets Auto-gesloten",
+        "transcriptsCreated":"Transcripts Gemaakt",
+        "startupDate":"Opstart Datum",
+        "latestUpdate":"Laatste Update",
+        "ticketCreatedOn":"Ticket Gemaakt Op",
+        "ticketCreatedBy":"Ticket Gemaakt Door",
+        "messagesSent":"Berichten Verzonden",
+        "status":"Status",
+        "participants":"Deelnemers",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Globale Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Heropend",
+            "closed":"Gesloten",
+            "autoclosed":"Auto-gesloten"
+        },
+
+        "errorUserNotFound":"Deze user kan niet in de database gevonden worden!"
     }
 }

language/english.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
@@ -15,8 +18,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -25,7 +27,17 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
+        
+        "claimTitle":"This ticket is claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -40,18 +52,20 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript"
+        "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
         "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
         "createdTitle":"Ticket Created!",
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -63,13 +77,59 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
 
         "none":"none",
-        "reason":"reason"
+        "reason":"reason",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/french.json

@@ -1,75 +1,135 @@
 {
+    "_CREDITS":"tostam",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
     "errors":{
-        "missingArgsTitle":"Arguments invalides!",
+        "missingArgsTitle":"Arguments invalides !",
-        "missingArgsDescription":"Argument manquant",
+        "missingArgsDescription":"Argument manquant !",
-        "noPermsTitle":"Pas de permissions!",
+        "noPermsTitle":"Tu n'as pas les permissions requises !",
-        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés !",
-        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
+        "noPermsDelete":"Seuls les staffs peuvent supprimer un ticket !",
-        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListTitle":"ID invalide !",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
-        "boterror":"Bot Error!",
+        "boterror":"Erreur du bot !",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
-        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "ticketDoesntExist":"Ce ticket n'existe pas !",
-        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe pas !",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
-        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountTitle":"Montant maximum de ticket atteint !",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
-        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé !**\nVeuillez réessayer une autre fois !"
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
-        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userAddedTitle":"{0} a été ajouté à ce ticket !",
-        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "userRemovedTitle":"{0} a été supprimé de ce ticket !",
-        "renameTitle":"Changement du nom en {0}!",
+        "renameTitle":"Changement de nom du ticket en {0} !",
-        "closeTitle":"Fermé ce ticket!",
+        "closeTitle":"Ticket fermé",
         "deleteTitle":"Suppression de ce ticket...",
-        "reopenTitle":"A rouvert ce ticket!",
+        "reopenTitle":"Ticket réouvert",
+        
+        "claimTitle":"Ce ticket est maintenant réclamé par {0}",
+        "unclaimTitle":"Ce ticket n'est plus réclamé !",
+        "changeTitle":"Modification du type de ticket en {0} !",
 
-        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "statsTitle":"Voici les statistiques pour {0} !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0} !",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement !",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs !",
+
+        "goToTicket":"Aller au ticket",
+        "ticketWarning":"L'intégration est dans le message ci-dessous !",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer seulement {0} ticket(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Commandes disponibles :",
+        "title":"Commandes disponibles :",
-        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
         "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons (administrateurs uniquement)",
-        "renameCmd":"Renommer un ticket. (sans espaces)",
+        "renameCmd":"Renommer un ticket (sans espaces)",
-        "closeCmd":"Fermer un ticket.",
+        "closeCmd":"Fermer un ticket",
-        "deleteCmd":"Supprimer un billet.",
+        "deleteCmd":"Supprimer un ticket",
-        "addCmd":"Ajouter un utilisateur au ticket.",
+        "addCmd":"Ajouter un utilisateur au ticket",
-        "removeCmd":"Supprimer un utilisateur du ticket.",
+        "removeCmd":"Supprimer un utilisateur du ticket",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Réouvrir un ticket après sa clôture",
+        "changeCmd":"Changer le type de ticket",
+        "claimCmd":"Réclamer un ticket",
+        "unclaimCmd":"Annuler la réclamation d'un ticket",
+        "statsCmd":"Afficher les statistiques des tickets",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
-        "delete":"Supprimer le billet",
+        "delete":"Supprimer le ticket",
-        "reopen":"Billet de réouverture",
+        "reopen":"Réouvrir le ticket",
-        "sendTranscript":"Transcript"
+        "closeWithReason":"Fermer avec une raison"
     },
     "messages":{
-        "reopenTitle":"A rouvert ce ticket!",
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou réouvrir ce ticket !*",
-        "reopenDescription":"N'hésitez pas à reparler!",
+        "createdTitle":"Ticket créé !",
-        "closedTitle":"Fermé ce ticket!",
-        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
-        "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau billet!",
+        "newTicketDmTitle":"Nouveau ticket !",
-        "closedTicketDmTitle":"Billet fermé!",
+        "closedTicketDmTitle":"Ticket fermé !",
-        "deletedTicketDmTitle":"Billet supprimé !",
+        "deletedTicketDmTitle":"Ticket supprimé !",
-        "closedTicketDmDescription":"Votre billet est fermé !",
+        "closedTicketDmDescription":"Votre ticket est fermé !",
-        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "deletedTicketDmDescription":"Votre ticket est supprimé !",
-        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmTitle":"Ticket réouvert !",
-        "reopenTicketDmDescription":"Votre billet est rouvert !",
+        "reopenTicketDmDescription":"Votre ticket est réouvert !",
-        "newTranscriptTitle":"Une nouvelle transcription est ici!",
+        
-        "hereIsTheTranscript":"Voici la transcription :",
+        "chooseCategory":"Choisissez une catégorie:",
-
-        "chooseCategory":"choisissez une catégorie:",
         "gettingdeleted":"Le ticket est en cours de suppression...",
 
-        "none":"rien",
+        "none":"Rien",
-        "reason":"raison"
+        "reason":"Raison",
+        "createdat":"Créé à",
+        "openedby":"Ouvert par",
+        "deletedby":"Supprimé par",
+        "closedby":"Fermé par",
+        
+        "modalreason":"Qu'elle est la raison pour fermer ce ticket ?",
+        "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estimé:",
+        "available":"La transcript est disponible ici"
+    },
+    "stats":{
+        "globalTitle":"Statistiques du serveur",
+        "ticketTitle":"Statistiques des tickets pour {0}",
+        "userTitle":"Statistiques des utilisateurs pour {0}",
+        "systemTitle":"Statistiques du système",
+        "versionTitle":"Version du bot",
+
+        "ticketsCreated":"Tickets créés",
+        "ticketsClosed":"Tickets fermés",
+        "ticketsDeleted":"Tickets supprimés",
+        "ticketsReopened":"Tickets réouverts",
+        "ticketsAutoclosed":"Tickets fermés automatiquement",
+        "transcriptsCreated":"Transcriptions créées",
+        "startupDate":"Date de démarrage du bot",
+        "latestUpdate":"Dernière mise à jour",
+        "ticketCreatedOn":"Ticket créé le",
+        "ticketCreatedBy":"Ticket créé par",
+        "messagesSent":"Messages envoyés",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Administrateur global",
+            "ticketAdmin":"Administrateur des tickets",
+            "member":"Membre",
+            "open":"Ouvrir",
+            "reopened":"Réouvert",
+            "closed":"Fermé",
+            "autoclosed":"Fermé automatiquement"
+        },
+
+        "errorUserNotFound":"Cet utilisateur est introuvable dans la base de données de statistiques !"
     }
 }

language/german.json

@@ -1,75 +1,135 @@
-{
+{
-    "errors":{
+    "_CREDITS":"david.3",
-        "missingArgsTitle":"Ungültiges Argument!",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
-        "missingArgsDescription":"Fehlendes Argument!",
+
-        "noPermsTitle":"Du hast keine Rechte!",
+    "errors":{
-        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "missingArgsTitle":"Ungültiges Argument!",
-        "noPermsDelete":"Only admins can delete a ticket!",
+        "missingArgsDescription":"Fehlendes Argument!",
-        "chooseFromListTitle":"Ungültige ID",
+        "noPermsTitle":"Du hast keine Rechte!",
-        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
-        "boterror":"Bot Fehler!",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
-        "notInTicketTitle":"Du bist ein kein Ticket!",
+        "chooseFromListTitle":"Ungültige ID",
-        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
-        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
+        "boterror":"Bot Fehler!",
-        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
-        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
-        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
-        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
-        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
-        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+        "maxAmountTitle":"Das Limit wurde erreicht!",
-    },
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
-    "commands":{
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
-        "userAddedTitle":"Added {0} to this ticket!",
+    },
-        "userRemovedTitle":"Removed {0} from this ticket!",
+    "commands":{
-        "renameTitle":"Changed the name to {0}!",
+        "userAddedTitle":"User geaddet!",
-        "closeTitle":"Closed this ticket!",
+        "userRemovedTitle":"User entfernt!",
-        "deleteTitle":"Deleting this ticket...",
+        "renameTitle":"Der Name wurde geändert!",
-        "reopenTitle":"Re-Opened this ticket!",
+        "closeTitle":"Dieses Ticket schließen!",
-
+        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "ticketWarning":"The embed is in the message below!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+        
-    },
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
-    "helpMenu":{
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
-        "title":"Available Commands:",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
-        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+
-        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+        "statsTitle":"Hier sind die Stats für {0}!",
-
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
-        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
-        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
-        "closeCmd":"Schließen Sie ein Ticket.",
+
-        "deleteCmd":"Ein Ticket löschen.",
+        "goToTicket":"Geh zu deinem Ticket",
-        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+    },
-    },
+    "helpMenu":{
-    "buttons":{
+        "title":"Hilfe Menu:",
-        "close":"Ticket schließen",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
-        "delete":"Ticket löschen",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
-        "reopen":"Ticket wieder öffnen",
+
-        "sendTranscript":"Transcript-Datei senden"
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
-    },
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
-    "messages":{
+        "closeCmd":"Schließen Sie ein Ticket.",
-        "reopenTitle":"Dieses Ticket wiedereröffnet!",
+        "deleteCmd":"Ein Ticket löschen.",
-        "reopenDescription":"Sie können gerne weiterreden!",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
-        "closedTitle":"Dieses Ticket geschlossen!",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
-        "createdTitle":"Ticket erstellt!",
+        "changeCmd":"Ticket Typ ändern",
-        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+        "claimCmd":"Ticket beanspruchen",
-
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
-        "newTicketDmTitle":"Neues Ticket!",
+        "statsCmd":"Ticket Stats",
-        "closedTicketDmTitle":"Ticket schließen!",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
-        "deletedTicketDmTitle":"Ticket löschen!",
+    },
-        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+    "buttons":{
-        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "close":"Ticket schließen",
-        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
+        "delete":"Ticket löschen",
-        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
+        "reopen":"Ticket wieder öffnen",
-        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
+        "closeWithReason":"Geschlossen mit dem Grund"
-        "hereIsTheTranscript":"Hier ist das Transscript:",
+    },
-
+    "messages":{
-        "chooseCategory":"Wähle eine Kategorie:",
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
-        "gettingdeleted":"Ticket wird gelöscht...",
+        "createdTitle":"Ticket erstellt!",
-
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
-        "none":"none",
+
-        "reason":"reason"
+        "newTicketDmTitle":"Neues Ticket!",
-    }
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"Grund",
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats für {0}",
+        "userTitle":"NutzerStats für {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets erstellt",
+        "ticketsClosed":"Tickets geschlossen",
+        "ticketsDeleted":"Tickets gelöscht",
+        "ticketsReopened":"Tickets wiedergeöffnet",
+        "ticketsAutoclosed":"Tickets Autogeschlossen",
+        "transcriptsCreated":"Transcripts erstellt",
+        "startupDate":"Start Datum",
+        "latestUpdate":"Letztes Update",
+        "ticketCreatedOn":"Ticket erstellt am",
+        "ticketCreatedBy":"Ticket erstellt von",
+        "messagesSent":"Nachrichten gesendet",
+        "status":"Status",
+        "participants":"Teilnehmer",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Nutzer",
+            "open":"Öffnen",
+            "reopened":"Wiedergeöffnet",
+            "closed":"Geschlossen",
+            "autoclosed":"Autogeschlossen"
+        },
+
+        "errorUserNotFound":"Der Nutzer wurde in der Statistik-Datenbank nicht gefunden!"
+    }
 }

language/greek.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Γιατι να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
+    }
+}

language/hungarian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Snowy",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"Hibás paraméterek!",
+        "missingArgsDescription":"Hiányzó paraméterek",
+        "noPermsTitle":"Nincs jogosultságod!",
+        "noPermsDescription":"Szükséged van az `Adminisztrátor` jogra, vagy rajta kell lenned az engedélyezett rangok listáján!",
+        "noPermsDelete":"Csak adminok törölhetik a ticketet!",
+        "chooseFromListTitle":"Ismeretlen ID",
+        "chooseFromListDescription":"Válassz egy ID-t az alábbi listából:",
+        "boterror":"Bot Hiba!",
+        "notInTicketTitle":"Nem vagy egy ticketben!",
+        "notInTicketDescription":"Ez a parancs nem működik a ticketeken kívűl!",
+        "ticketDoesntExist":"Ez a ticket már nem létezik!",
+        "roleDoesntExist":"Ez a rang már nem létezik!",
+        "anotherOption":"Ez a választás nem egy ticket, hanem más!",
+        "maxAmountTitle":"Maximum limit elérve!",
+        "maxAmountDescription":"Elérted a maximum engedélyezett ticketek számát!\nSzóval nem tudsz újat csinálni!",
+        "somethingWentWrong":"**Valami balul sült el!**\nKérlek próbáld újra később!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} hozzáadva a tickethez!",
+        "userRemovedTitle":"{0} elvéve a ticketből!",
+        "renameTitle":"Ticket neve megváltoztatva erre: {0}!",
+        "closeTitle":"Ticket bezárva!",
+        "deleteTitle":"Ticket törlése...",
+        "reopenTitle":"Ticket újranyitva!",
+        
+        "claimTitle":"A ticketet igényelte: {0}",
+        "unclaimTitle":"Már senki nem ingényeli a ticketet!",
+        "changeTitle":"Ticket típus megváltoztatva erre: {0}!",
+
+        "statsTitle":"Ticket statisztikák erre: {0}!",
+        "autocloseTitle":"Ez a ticket automatikusan be lesz zárva ennyi idő múlva: {0}!",
+        "autocloseRejectTitle":"Ez a ticket nem lesz automatikusan bezárva!",
+        "autocloseWarn":"Ez csak az inaktív hibajegyeket érinti!",
+
+        "goToTicket":"A tickethez",
+        "ticketWarning":"Az embed az alábbi üzenetben van!",
+        "maxTicketWarning":"**Warning:** _Csak {0} ticketet készíthetsz egy időben!_"
+    },
+    "helpMenu":{
+        "title":"Elérhető parancsok:",
+        "header1":"**Hogy elkészíts egy ticketet, menj ide: {0}!**\n\n",
+        "header2":"**Futtasd a  `/new` vagy `/ticket` parancsot a ticket készítéséhez!**\n\n",
+
+        "msgCmd":"Embed küldése gombokkal. (csak adminok)",
+        "renameCmd":"Ticket átnevezése. (szóköz nélkül)",
+        "closeCmd":"Ticket bezárása.",
+        "deleteCmd":"Ticket törlése.",
+        "addCmd":"Felhasználó hozzáadása a tickethez.",
+        "removeCmd":"Felhasználó elvétele a tickettől.",
+        "reopenCmd":"Ticket újranyitása miután már be lett zárva.",
+        "changeCmd":"Ticket típusának megváltoztatása.",
+        "claimCmd":"Ticket igénylése.",
+        "unclaimCmd":"Ticket igénylésének törlése.",
+        "statsCmd":"Ticket statisztikák megtekintése.",
+        "autocloseCmd":"Ticketek automatikus bezárási idejének beállítása"
+    },
+    "buttons":{
+        "close":"Ticket bezárása",
+        "delete":"Ticket törlése",
+        "reopen":"Ticket újranyitása",
+        "closeWithReason":"Bezárás indokkal"
+    },
+    "messages":{
+        "closedDescription":"Csak adminok tudnak ebben a ticketben beszélni!\n\n*Kattints az alábbi gombokkal hogy töröld vagy újranyisd a ticketet!*",
+        "createdTitle":"Ticket Elkészítve!",
+        "createdDescription":"A ticketet elkészítve, meg tudod találni egy pingel!",
+
+        "newTicketDmTitle":"Új ticket!",
+        "closedTicketDmTitle":"Ticket bezárva!",
+        "deletedTicketDmTitle":"Ticket törölve!",
+        "closedTicketDmDescription":"A ticketed bezárták!",
+        "deletedTicketDmDescription":"A ticketed törölték!",
+        "reopenTicketDmTitle":"Ticket újranyitva!",
+        "reopenTicketDmDescription":"A ticketed újranyitották!",
+
+        "chooseCategory":"válassz egy kategóriát:",
+        "gettingdeleted":"A ticket törölve lesz...",
+
+        "none":"nincs",
+        "reason":"indok",
+        "createdat":"elkészítve ekkor:",
+        "openedby":"nyitotta:",
+        "deletedby":"törölve általa:",
+        "closedby":"bezárva általa:",
+
+        "modalreason":"Mi az indokod a ticket bezárására?",
+        "chooseATicket": "Válassz egy ticketet"
+    },
+    "transcripts":{
+        "title":"Átirat",
+        "processed":"Ez az átirat jelenleg feldolgozás alatt van",
+        "wait":"Kérlek várj!",
+        "estimated":"Becsült idő",
+        "available":"Az átirat itt érhető el"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
+    }
+}

language/indonesian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"erxg",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"Argumen tidak valid!",
+        "missingArgsDescription":"Argumen hilang",
+        "noPermsTitle":"Tidak ada akses!",
+        "noPermsDescription":"Anda memerlukan akses `ADMINISTRATOR` atau berada di dalam peran yang diizinkan!",
+        "noPermsDelete":"Hanya admin yang dapat menghapus tiket!",
+        "chooseFromListTitle":"ID Tidak Valid",
+        "chooseFromListDescription":"Silahkan pilih salah satu id di bawah:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Anda tidak berada di dalam sebuah tiket!",
+        "notInTicketDescription":"Perintah ini tidak bekerja di luar tiket!",
+        "ticketDoesntExist":"Tiket ini sudah tidak ada lagi!",
+        "roleDoesntExist":"Peran ini sudah tidak ada lagi!",
+        "anotherOption":"Opsi ini bukan tiket, melainkan tipe lain!",
+        "maxAmountTitle":"Batas maksimum tercapai!",
+        "maxAmountDescription":"Kamu telah meraih batas maksimum tiket yang diperbolehkan!\nJadi kamu tidak bisa membuat tiket baru!",
+        "somethingWentWrong":"Ada yang salah! Silakan coba lagi nanti!"
+    },
+    "commands":{
+        "userAddedTitle":"Menambah {0} ke tiket ini!",
+        "userRemovedTitle":"Mengeluarkan {0} dari tiket ini!",
+        "renameTitle":"Mengganti nama menjadi {0}!",
+        "closeTitle":"Menutup tiket ini!",
+        "deleteTitle":"Menghapus tiket ini...",
+        "reopenTitle":"Membuka ulang tiket ini!",
+        
+        "claimTitle":"Tiket ini diklaim oleh {0}",
+        "unclaimTitle":"Tiket ini tidak diklaim lagi!",
+        "changeTitle":"Mengganti tipe tiket menjadi {0}!",
+
+        "statsTitle":"Ini adalah status untuk {0}!",
+        "autocloseTitle":"Tiket ini akan tutup otomatis setelah {0}!",
+        "autocloseRejectTitle":"Tiket ini tidak akan tertutup secara otomatis lagi!",
+        "autocloseWarn":"Ini hanya mempengaruhi tiket yang tidak aktif!",
+
+        "goToTicket":"Pergi ke tiket",
+        "ticketWarning":"Sematan tersebut tersedia dalam pesan di bawah ini!",
+        "maxTicketWarning":"**Peringatan:** _Anda hanya bisa membuat {0} tiket dalam satu waktu!_"
+    },
+    "helpMenu":{
+        "title":"Perintah yang tersedia:",
+        "header1":"**Pergi ke {0} untuk membuat tiket!**\n\n",
+        "header2":"**Jalankan perintah `/new` atau `/ticket` untuk membuat tiket!**\n\n",
+
+        "msgCmd":"Munculkan sematan dengan tombol. (hanya admin)",
+        "renameCmd":"Ganti nama tiket. (tanpa spasi)",
+        "closeCmd":"Tutup tiket.",
+        "deleteCmd":"Hapus tiket.",
+        "addCmd":"Tambahkan pengguna ke dalam tiket.",
+        "removeCmd":"Keluarkan pengguna dari tiket.",
+        "reopenCmd":"Buka ulang tiket setelah ditutup.",
+        "changeCmd":"Ganti tipe tiket.",
+        "claimCmd":"Klaim tiket.",
+        "unclaimCmd":"Batalkan klaim tiket.",
+        "statsCmd":"Lihat status tiket.",
+        "autocloseCmd":"Atur timer untuk menutup tiket secara otomatis"
+    },
+    "buttons":{
+        "close":"Tutup tiket",
+        "delete":"Hapus tiket",
+        "reopen":"Buka ulang tiket",
+        "closeWithReason":"Tutup dengan alasan"
+    },
+    "messages":{
+        "closedDescription":"Hanya admin yang dapat berbincang di tiket ini sekarang!\n\n*Tekan tombol di bawah untuk menghapus atau membuka ulang tiket ini!*",
+        "createdTitle":"Tiket dibuat!",
+        "createdDescription":"Tiket anda dibuat, anda dapat mengetahui dengan ping!",
+
+        "newTicketDmTitle":"Tiket baru!",
+        "closedTicketDmTitle":"Tiket ditutup!",
+        "deletedTicketDmTitle":"TIket dihapus!",
+        "closedTicketDmDescription":"Tiket anda ditutup!",
+        "deletedTicketDmDescription":"Tiket anda dihapus!",
+        "reopenTicketDmTitle":"Tiket dibuka kembali!",
+        "reopenTicketDmDescription":"Tiket anda dibuka kembali!",
+
+        "chooseCategory":"Pilih kategori:",
+        "gettingdeleted":"Tiket sedang dihapus...",
+
+        "none":"tidak ada",
+        "reason":"Alasan",
+        "createdat":"dibuat di",
+        "openedby":"dibuka oleh",
+        "deletedby":"dihapus oleh",
+        "closedby":"ditutup oleh",
+
+        "modalreason":"Apa alasan penutupan tiket ini?",
+        "chooseATicket": "Pilih tiket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transkrip sedang diproses",
+        "wait":"Mohon tunggu!",
+        "estimated":"Estimasi waktu",
+        "available":"Transkrip tersedia di sini"
+    },
+    "stats":{
+        "globalTitle":"Statistik Global",
+        "ticketTitle":"Status Tiket Untuk {0}",
+        "userTitle":"Status Pengguna Untuk {0}",
+        "systemTitle":"Status Sistem",
+        "versionTitle":"Versi Robot",
+
+        "ticketsCreated":"Tiket Dibuat",
+        "ticketsClosed":"Tiket Ditutup",
+        "ticketsDeleted":"Tiket Dihapus",
+        "ticketsReopened":"Tiket Dibuka Kembali",
+        "ticketsAutoclosed":"Tiket Ditutup Otomatis",
+        "transcriptsCreated":"Transkrip Dibuat",
+        "startupDate":"Tanggal Mulai",
+        "latestUpdate":"Pembaruan Terbaru",
+        "ticketCreatedOn":"Tiket Dibuat Pada",
+        "ticketCreatedBy":"Tiket Dibuat Oleh",
+        "messagesSent":"Pesan Terkirim",
+        "status":"Status",
+        "participants":"Partisipan",
+        "role":"Peran",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Anggota",
+            "open":"Buka",
+            "reopened":"Dibuka kembali",
+            "closed":"Ditutup",
+            "autoclosed":"Ditutup Otomatis"
+        },
+
+        "errorUserNotFound":"Pengguna ini tidak dapat ditemukan dalam basis data statistik!"
+    }
+}

language/italian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"maurizio26",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomenti mancanti",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
+        "renameTitle":"Cambiato il nome a {0}!",
+        "closeTitle":"Ticket chiuso!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
+        
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Ticket cambiato in {0}!",
+
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
+
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un utente al ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
+    },
+    "buttons":{
+        "close":"Chiudi",
+        "delete":"Elimini",
+        "reopen":"Ri-apri un ticket",
+        "closeWithReason":"chiudi con motivo"
+    },
+    "messages":{
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+        "createdat":"creato il",
+        "openedby":"aperto da",
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
+        "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
+    },
+    "stats": {
+        "globalTitle": "Statistiche Globali",
+        "ticketTitle": "Statistiche Ticket per {0}",
+        "userTitle": "Statistiche Utenti per {0}",
+        "systemTitle": "Sistema Statistiche",
+        "versionTitle": "Versione Bot",
+
+        "ticketsCreated": "Tickets Creato",
+        "ticketsClosed": "Tickets Chiuso",
+        "ticketsDeleted": "Tickets Eliminato",
+        "ticketsReopened": "Tickets Riaperto",
+        "ticketsAutoclosed": "Tickets Chiuso Automaticamente",
+        "transcriptsCreated": "Transcrizione Creata",
+        "startupDate": "Data Inizio",
+        "latestUpdate": "Ultimo Update",
+        "ticketCreatedOn": "Ticket Creato Su",
+        "ticketCreatedBy": "Ticket Creato Da",
+        "messagesSent": "Messaggi Inviati",
+        "status": "Stato",
+        "participants": "Partecipanti",
+        "role": "Ruolo",
+
+        "switches": {
+            "globalAdmin": "Amministratore Globale",
+            "ticketAdmin": "Amministratore Ticket",
+            "member": "Membro",
+            "open": "Aperto",
+            "reopened": "Riaperto",
+            "closed": "Chiuso",
+            "autoclosed": "Chiuso Automaticamente"
+        },
+
+        "errorUserNotFound": "Questo utente non può essere trovato nel database delle statistiche!"
+    }
+}

language/kurdish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"raze.hama",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ نادروسته‌",
+        "missingArgsDescription":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ ناردوسته‌",
+        "noPermsTitle":"هیچ مۆڵەتێک نییە!",
+        "noPermsDescription":"پێویستت بە مۆڵەتی ئه‌دمین ستره‌یته‌ر هەیە یان ده‌بێت  لە لیستی ڕۆڵە ڕێگەپێدراوەکاندا بیت!",
+        "noPermsDelete":"تەنها ئەدمینەکان دەتوانن بلیت بسڕنەوە!",
+        "chooseFromListTitle":"ناسنامەی نادروست",
+        "chooseFromListDescription":"یەکێک لەم ناسنامانه‌ی  خوارەوە هەڵبژێرە:",
+        "boterror":"هەڵەی بۆت!",
+        "notInTicketTitle":"تۆ لەناو بلیتدا نیت!",
+        "notInTicketDescription":"ئەم فەرمانە لە دەرەوەی بلیت کارناکات!",
+        "ticketDoesntExist":"ئەم بلیتە ئیتر بوونی نییە!",
+        "roleDoesntExist":"ئیتر ئەم ڕۆڵە بوونی نییە!",
+        "anotherOption":"ئەم بژاردەیە بلیت نیە بەڵکو جۆرێکی ترە !",
+        "maxAmountTitle":"تۆگه‌شتی به‌ زۆرترین",
+        "maxAmountDescription":"گەیشتووی بە زۆرترین ژمارەی بلیت کە ڕێگەپێدراوە\nبۆیە ناتوانیت نوێ دروست بکەیت",
+        "somethingWentWrong":"**شتێک بە هەڵەدا چووە **\n تکایە جارێکی تر هەوڵبدەرەوە"
+    },
+    "commands":{
+        "userAddedTitle":"زیادكرا  {0} بۆ ئه‌م بلیته‌",
+        "userRemovedTitle":"لابرا{0} له‌م بلیته‌ ",
+        "renameTitle":"ناوەکەی گۆڕی بۆ... {0}!",
+        "closeTitle":"ئەم بلیتەی داخست!",
+        "deleteTitle":"سڕینەوەی ئەم بلیتە...",
+        "reopenTitle":"ئەم بلیتە دووبارە کردەوە!",
+        
+        "claimTitle":"ئەم بلیتە بانگەشەی ئەوە دەکرێت کە... {0}",
+        "unclaimTitle":"ئیتر ئەم بلیتە داوای ناکرێت!",
+        "changeTitle":"جۆری بلیت گۆڕی بۆ... {0}!",
+
+        "statsTitle":"لێرەدا ئامارەکان بۆ... {0}!",
+        "autocloseTitle":"ئەم بلیتە بە شێوەیەکی ئۆتۆماتیکی دادەخرێت دوای...{0}!",
+        "autocloseRejectTitle":"ئەم بلیتە چیتر بە شێوەیەکی ئۆتۆماتیکی داناخرێت!",
+        "autocloseWarn":"ئەمەش تەنها کاریگەری لەسەر بلیتی ناچالاک هەیە!",
+
+        "goToTicket":"بڕۆ بۆ بلیت",
+        "ticketWarning":"جێگیرکردنەکە لە نامەکەی خوارەوەدایە!",
+        "maxTicketWarning":"**ئاگاداری:** _تەنها دەتوانیت لە یەک کاتدا {0} بلیت(ەکان) دروست بکەیت!_"
+    },
+    "helpMenu":{
+        "title":"فەرمانە بەردەستەکان:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**فەرمانەکە جێبەجێ بکە `/new` or `/ticket` بۆ دروستکردنی بلیت!**\n\n",
+
+        "msgCmd":"(تەنها ئەدمینەکان)",
+        "renameCmd":"ناوی بلیته‌كه‌ بگۆره‌",
+        "closeCmd":"بلیتێک دابخە.",
+        "deleteCmd":"بلیتێک بسڕەوە.",
+        "addCmd":"بەکارهێنەرێک زیاد بکە بۆ بلیتەکە.",
+        "removeCmd":"بەکارهێنەرێک لە بلیتەکە دەربهێنە.",
+        "reopenCmd":"دووبارە بلیتێک بکەرەوە دوای داخستنی.",
+        "changeCmd":"گۆڕینی جۆری بلیت.",
+        "claimCmd":"داوای بلیتێک بکە.",
+        "unclaimCmd":"داوای بلیتێک وەربگرە.",
+        "statsCmd":"بینینی ئاماری بلیتەکان.",
+        "autocloseCmd":"تایمەر دابنێ بۆ ئەوەی بلیتەکە بە شێوەیەکی ئۆتۆماتیکی دابخات"
+    },
+    "buttons":{
+        "close":"داخستنی بلیت",
+        "delete":"سڕینەوەی بلیت",
+        "reopen":"دوباره‌ بلیته‌كه‌ بكه‌ره‌وه‌",
+        "closeWithReason":"هۆكارێك بنوسه‌ بۆ داخستنی بلیته‌كه‌"
+    },
+    "messages":{
+        "closedDescription":"ئێستا تەنها ئەدمینەکان دەتوانن لەم بلیتەدا قسە بکەن!\n\n*بۆ سڕینەوە یان دووبارە کردنەوەی ئەم بلیتە کلیک لەسەر دوگمەی خوارەوە بکە!*",
+        "createdTitle":"بلیت دروستکراوە!",
+        "createdDescription":"بلیتەکەت دروست کراوە، دەتوانیت بە پینگێک دەستنیشان بکەیت!",
+
+        "newTicketDmTitle":"بلیتی نوێ!",
+        "closedTicketDmTitle":"بلیت داخراوە!",
+        "deletedTicketDmTitle":"بلیت سڕاوەتەوە!",
+        "closedTicketDmDescription":"بلیتەکەت داخراوە!",
+        "deletedTicketDmDescription":"بلیتەکەت سڕاوەتەوە!",
+        "reopenTicketDmTitle":"بلیت دووبارە کرایەوە!",
+        "reopenTicketDmDescription":"بلیتەکەت دەکرێتەوە!",
+
+        "chooseCategory":"پۆلێک هەڵبژێرە:",
+        "gettingdeleted":"بلیتەکە خەریکە دەسڕدرێتەوە...",
+
+        "none":"هیچ",
+        "reason":"هۆكار",
+        "createdat":"دروستکراوە لە",
+        "openedby":"لەلایەن...",
+        "deletedby":"سڕاوەتەوە لەلایەن",
+        "closedby":"داخراوە لەلایەن",
+
+        "modalreason":"هۆکاری داخستنی ئەم بلیتە چییە؟",
+        "chooseATicket": "بلیتێک هەڵبژێرە"
+    },
+    "transcripts":{
+        "title":"گواستنه‌وه‌",
+        "processed":"ئەم  گواستنه‌وه‌یه‌ خەریکە پرۆسێس دەکرێت",
+        "wait":"تكایه‌ چاوه‌ڕێبه‌!",
+        "estimated":"کاتی مەزەندەکراو",
+        "available":" گواستنه‌وه‌كه‌  لێرەدا بەردەستە"
+    },
+    "stats":{
+        "globalTitle":"ئاماری جیهانی",
+        "ticketTitle":"ئاماری بلیت بۆ {0}",
+        "userTitle":"ئاماری بەکارهێنەر بۆ {0}",
+        "systemTitle":"ئاماری سیستەم",
+        "versionTitle":"وەشانی بۆت",
+
+        "ticketsCreated":"بلیتەکان دروستکراون",
+        "ticketsClosed":"بلیتەکان داخراون",
+        "ticketsDeleted":"بلیتەکان سڕاونەتەوە",
+        "ticketsReopened":"بلیتەکان کرایەوە",
+        "ticketsAutoclosed":"بلیتەکان بە شێوەیەکی ئۆتۆماتیکی داخراون",
+        "transcriptsCreated":"گواستنه‌وه‌ دروستکراون",
+        "startupDate":"بەرواری دەستپێکردن",
+        "latestUpdate":"نوێترین نوێکردنەوە",
+        "ticketCreatedOn":"بلیت دروستکراوە لەسەر",
+        "ticketCreatedBy":"بلیت دروستکراوە لەلایەن...",
+        "messagesSent":"پەیامەکان نێردراوە",
+        "status":"دۆخ",
+        "participants":"بەشداربووان",
+        "role":"ئەرک",
+
+        "switches":{
+            "globalAdmin":"بەڕێوەبەری جیهانی",
+            "ticketAdmin":"ئەدمینی بلیتەکان",
+            "member":"ئەندام",
+            "open":"کردنەوە",
+            "reopened":"دووبارە کرایەوە",
+            "closed":"داخراوە",
+            "autoclosed":"ئۆتۆماتیکی داخراوە"
+        },
+
+        "errorUserNotFound":"ئەم بەکارهێنەرە لە بنکەدراوەی ئامارەکاندا نادۆزرێتەوە!"
+    }
+}

language/latvian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Ronalds1398",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+  
+    "errors":{
+        "missingArgsTitle":"Nepareizi argumenti!",
+        "missingArgsDescription":"Trūkst argumentu!",
+        "noPermsTitle":"Nav atļauju!",
+        "noPermsDescription":"Jums ir nepieciešama `ADMINISTRATOR` atļauja vai jābūt atļautajām lomām!",
+        "noPermsDelete":"Tikai administratori var izdzēst biļetes!",
+        "chooseFromListTitle":"Nederīgs ID",
+        "chooseFromListDescription":"Izvēlieties vienu no zemāk esošajiem ID:",
+        "boterror":"Bota kļūda!",
+        "notInTicketTitle":"Jūs neesat biļetē!",
+        "notInTicketDescription":"Šī komanda nedarbojas ārpus biļetēm!",
+        "ticketDoesntExist":"Šāda biļete vairs nepastāv!",
+        "roleDoesntExist":"Šāda loma vairs nepastāv!",
+        "anotherOption":"Tas nav biļete, bet citas veida!",
+        "maxAmountTitle":"Sasniegta maksimālā summa!",
+        "maxAmountDescription":"Jūs esat sasniedzis maksimālo atļauto biļešu skaitu!\nTāpēc jūs nevarat izveidot jaunu!",
+        "somethingWentWrong":"**Kaut kas nogāja greizi!**\nLūdzu, mēģiniet vēlreiz!"
+    },
+    "commands":{
+        "userAddedTitle":"Pievienots {0} šai biļetei!",
+        "userRemovedTitle":"Noņemts {0} no šīs biļetes!",
+        "renameTitle":"Pārdēvēts uz {0}!",
+        "closeTitle":"Biļete aizvērta!",
+        "deleteTitle":"Dzēšam biļeti",
+        "reopenTitle":"Atkārtoti atveram biļeti!",
+        
+        "claimTitle":"Šo biļeti ņēma {0}",
+        "unclaimTitle":"Šī biļete nav piešķirta nevienam!",
+        "changeTitle":"Biļetes veids mainīts uz {0}!",
+
+        "statsTitle":"Šeit ir statistika par {0}!",
+        "autocloseTitle":"Šī biļete tiks automātiski aizvērta pēc {0}!",
+        "autocloseRejectTitle":"Šī biļete vairs netiks automātiski aizvērta!",
+        "autocloseWarn":"Tas attiecas tikai uz neaktīvām biļetēm!",
+
+        "goToTicket":"doties uz biļeti",
+        "ticketWarning":"Iegults ir zemāk esošajā ziņā!",
+        "maxTicketWarning":"**Brīdinājums:** _Jūs varat izveidot tikai tik daudz biļetes vienlaikus: {0}!_"
+    },
+    "helpMenu":{
+        "title":"Pieejamie komandu:",
+        "header1":"**Dodieties uz {0}, lai izveidotu biļeti!**\n\n",
+        "header2":"**Izpildiet komandu `/new` vai `/ticket`, lai izveidotu biļeti!**\n\n",
+
+        "msgCmd":"Izveidojiet iegultni ar pogām. (tikai administratoriem)",
+        "renameCmd":"Pārdēvējiet biļeti. (bez atstarpēm)",
+        "closeCmd":"Aizveriet biļeti.",
+        "deleteCmd":"Dzēst biļeti.",
+        "addCmd":"Pievienojiet lietotāju biļetei.",
+        "removeCmd":"Noņemt lietotāju no biļetes.",
+        "reopenCmd":"Atveriet atkārtoti aizvērtu biļeti.",
+        "changeCmd":"Mainiet biļetes veidu.",
+        "claimCmd":"Paņemiet biļeti.",
+        "unclaimCmd":"Atsakieties no biļetes.",
+        "statsCmd":"Apskatiet biļetes statistiku.",
+        "autocloseCmd":"Iestatiet taimeri, lai automātiski aizvērtu biļeti"
+    },
+    "buttons":{
+        "close":"Aizveriet biļeti",
+        "delete":"Dzēst biļeti",
+        "reopen":"Atveriet biļeti",
+        "closeWithReason":"Aizveriet ar iemeslu"
+    },
+    "messages":{
+        "closedDescription":"Pašlaik šajā biļetē var runāt tikai administratori!\n\n*Nospiediet zemāk esošo pogu, lai dzēstu vai atkārtoti atveriet šo biļeti!*",
+        "createdTitle":"Biļete izveidota!",
+        "createdDescription":"Jūsu biļete ir izveidota, to varat atpazīt, izmantojot pingu!",
+
+        "newTicketDmTitle":"Jauna biļete!",
+        "closedTicketDmTitle":"Biļete aizvērta!",
+        "deletedTicketDmTitle":"Biļete dzēsta!",
+        "closedTicketDmDescription":"Jūsu biļete ir aizvērta!",
+        "deletedTicketDmDescription":"Jūsu biļete ir dzēsta!",
+        "reopenTicketDmTitle":"Biļete atkārtoti atvērta!",
+        "reopenTicketDmDescription":"Jūsu biļete ir atkārtoti atvērta!",
+
+        "chooseCategory":"izvēlieties kategoriju:",
+        "gettingdeleted":"Biļete tiek dzēsta...",
+
+        "none":"nav",
+        "reason":"iemērs",
+        "createdat":"izveidots",
+        "openedby":"atvēris",
+        "deletedby":"dzēsts",
+        "closedby":"aizvērts",
+
+        "modalreason":"Kāds ir šīs biļetes aizvēršanas iemesls?",
+        "chooseATicket": "Izvēlieties biļeti"
+    },
+    "transcripts":{
+        "title":"Transkripcija",
+        "processed":"Šī transkripcija tiek apstrādāta",
+        "wait":"Lūdzu, uzgaidiet!",
+        "estimated":"Apmēramais laiks",
+        "available":"Transkripcija pieejama šeit"
+    },
+    "stats":{
+        "globalTitle":"Globālā statistika",
+        "ticketTitle":"Biļetes statistika priekš {0}",
+        "userTitle":"Lietotāja statistika priekš {0}",
+        "systemTitle":"Sistēmas statistika",
+        "versionTitle":"Bota versija",
+
+        "ticketsCreated":"Biļetes izveidotas",
+        "ticketsClosed":"Biļetes aizvērtas",
+        "ticketsDeleted":"Biļetes dzēstas",
+        "ticketsReopened":"Biļetes atkārtoti atvērtas",
+        "ticketsAutoclosed":"Biļetes automātiski aizvērtas",
+        "transcriptsCreated":"Transkripcijas izveidotas",
+        "startupDate":"Palaišanas datums",
+        "latestUpdate":"Pēdējā atjaunināšana",
+        "ticketCreatedOn":"Biļete izveidota",
+        "ticketCreatedBy":"Biļete izveidota",
+        "messagesSent":"Ziņojumi nosūtīti",
+        "status":"Statuss",
+        "participants":"Dalībnieki",
+        "role":"Loma",
+
+        "switches":{
+            "globalAdmin":"Globālais Administrātors",
+            "ticketAdmin":"Biļešu Administrātors",
+            "member":"Dalībnieks",
+            "open":"Atvērts",
+            "reopened":"Atkārtoti atvērts",
+            "closed":"Aizvērts",
+            "autoclosed":"Automātiski aizvērts"
+        },
+
+        "errorUserNotFound":"Lietotājs nav atrasts mūsu datubāzē!"
+    }
+}

language/norwegian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"noonenook",
+    "_INFO":"This file is a translation for open ticket 3.5.5",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"Bruker Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Versjon",
+
+        "ticketsCreated":"Tickets Laget",
+        "ticketsClosed":"Tickets Lukket",
+        "ticketsDeleted":"Tickets Slettet",
+        "ticketsReopened":"Tickets Gjenåpnet",
+        "ticketsAutoclosed":"Tickets Auto-lukket",
+        "transcriptsCreated":"Transcripts Opprettet",
+        "startupDate":"Start Dato",
+        "latestUpdate":"Siste Oppdatering",
+        "ticketCreatedOn":"Ticket Laget den",
+        "ticketCreatedBy":"Ticket Laget av",
+        "messagesSent":"Meldinger sendt",
+        "status":"Status",
+        "participants":"Deltakere",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Medlem",
+            "open":"Åpen",
+            "reopened":"Gjenåpnet",
+            "closed":"Lukket",
+            "autoclosed":"Auto-Lukket"
+        },
+
+        "errorUserNotFound":"Denne brukeren kan ikke bli funnet i statistikkdatabasen!"
+    }
+}