Open Ticket v3.5.9

**Improved:**
- Updated discord.js to `v14.17.2`

**Fixed:**
- discord.js PermissionOverwrites => `Supplied parameter is not a User nor a Role`
- message `"ephemeral"` is deprecated warning
- A few config checker typos

.github/CONTRIBUTING.md

@@ -0,0 +1,44 @@
+# Contributing
+## Translation
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+4. [Have you read the documentation?](https://otdocs.dj-dj.be)
+
+If there is translation missing, you go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload or create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other 2 are optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. add your username to the `_CREDITS` part of `yourlanguage.json`!
+3. add your discord username in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of the original unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you further!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 31/5/2024<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Documentation: https://otdocs.dj-dj.be

.github/FUNDING.yml

@@ -0,0 +1 @@
+github: DJj123dj

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Report bugs to help us improve open ticket!
+title: "[BUG] your bug"
+labels: bug
+assignees: DJj123dj
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Device:**
+ - Device: [e.g. Macbook pro, raspberry pi, HP Probook]
+ - OS: [e.g. MacOS, Ubuntu, Windows,...]
+ - Node.js version:
+ - Open Ticket Version: 
+
+**Files:**
+Please include the `openticketdebug.txt` file in your report!
+This is a file that we can see what happend!
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/plugin.md

@@ -0,0 +1,29 @@
+---
+name: Plugin
+about: Show your plugin to the developers from open ticket!
+title: "[PLUGIN] your plugin"
+labels: plugin
+assignees: DJj123dj
+
+---
+
+**Plugin Name:**
+What's the name of your plugin?
+
+**Description:**
+Tell a little bit about what the plugin does!
+Also tell how to use the plugin, like if there is additional setup needed!
+
+**NPM libraries:**
+List all the libraries needed for this plugin to work!
+*The default open ticket libraries are not required!*
+
+**Author:**
+- github account [e.g. DJj123dj]
+- discord account [e.g. Wumpus#1234]
+
+**Compatible versions:**
+[e.g. from v2.2.1 until v3.0.1]
+
+**File:**
+Please attach the plugin file to this issue!

.github/SECURITY.md

@@ -0,0 +1,40 @@
+# Security Policy
+
+## Supported Versions
+Below, you can find a list with the status of every open ticket version. This list will change every update!
+
+- ✅ Supported **(bugs, errors, discord support, documentation, html transcripts)**
+- 🟧 Deprecated / Partially Supported **(discord support, documentation, html transcripts)**
+- ❌ Fully Deprecated / Not Supported **(sometimes documentation)**
+
+| Version   | Supported | Until                       |
+|-----------|-----------|-----------------------------|
+| 3.5.9     | ✅        |                             |
+| 3.5.7     | ✅        | September 2024              |
+| 3.5.6     | 🟧        | September 2024              |
+| < 3.5.6   | ❌        |                             |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, Errors & Bugs using one of the methods below:
+- Create an issue on github
+- Create a ticket in our [discord server](https://discord.dj-dj.be)
+- Report the bug in DM on discord (djj123dj)
+- Email [support@dj-dj.be](mailto:support@dj-dj.be)
+
+While reporting your problem, please be clear about what the problem is.
+We would like to know the issue in as much detail as possible.
+If possible, try to provide screenshots!
+The `openticketdebug.txt` file would also be handy to upload!<br>
+**Always specify the version of open ticket that you are working with and if you have modified it or not!**
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 2/8/2024<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.gitignore

@@ -1,16 +1,23 @@
 node_modules/
 package-lock.json
-devConfig.json
+devconfig.json
-devConfig1.json
+devconfig1.json
-devConfig2.json
+devconfig2.json
-devConfig3.json
+devconfig3.json
-devConfig4.json
+devconfig4.json
-devConfig5.json
+devconfig5.json
 .DS_Store
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
+storage/slashcmdEnabled.txt
+storage/database.json
+storage/tsdatabase.json
+storage/stats.json
 storage/.DS_Store
 .vscode/
 livestatus.json
-test.js
+test.js
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js

CONTRIBUTING.md

@@ -1,3 +0,0 @@
-# comming soon
-For now on, you can create a ticket in our server:
-https://discord.dj-dj.be

README.md

@@ -1,59 +1,115 @@
-# Open Ticket
+# [Open Ticket v4.0 Beta 🎉](https://github.com/DJj123dj/open-ticket/tree/dev)
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.0.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.0.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
+Hey there! Open Ticket v4 is currently in public beta! Be sure to check it out in the dev branch!<br>
+https://github.com/DJj123dj/open-ticket/tree/dev
 
-Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
+What is Open Ticket v4? Well, it's a complete rewrite of Open Ticket with the main focus being "plugins".
-Start using it now, you can do anything!
+There will be massive stability & speed improvements! Hundreds of new features! And obviously very powerful plugins!
+Plugins will be 100x better and advanced than the current system!
 
-*We love to hear suggestions for more features!*
+> ### Missing Languages
+> Be aware that there are still a lot of languages missing from v3!<br>
+> If your bot is English I recommend checking it out!
+<hr>
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket" width="600px">
 
-[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.5.9-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.5.9)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://otdocs.dj-dj.be)
 
-### Thanks to these people:
+### Open Ticket
-- DJ-Lite: for doing the administration
+Open Ticket is the most customisable discord ticket bot that you will ever find on Github! There are more than 150+ options to configure! This includes html transcripts, claiming, unlimited tickets, custom embeds & more! Did you know that even the transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!
-- Sanke: for translation & new ideas
-- Everyone that reported a bug
-#### And our translators!
-- ExothDE
-- 1x1
-- Redactado
-- t0miiis
-- josuens14
-- M4
-- David.
-- Maurizio
 
-## features
+Take a look at all the features and discover the possibilities!
-- discord interaction buttons
+### [📚 Read The Documentation!](https://otdocs.dj-dj.be/)
-- slash & text commands
+### [🎥 Or Watch The YouTube Tutorial!](https://www.youtube.com/watch?v=2jK9kAf6ASU)
-- close, delete & re-open tickets
+[![Open Ticket Full-Setup Guide](https://img.youtube.com/vi/2jK9kAf6ASU/0.jpg)](https://www.youtube.com/watch?v=2jK9kAf6ASU)
-- translation in 10 different languages
-- transcripts
-- add/remove users from a ticket
-- a lot of customisation options.
-- tickets, reaction roles & links are all possible!
-- choose between buttons or dropdowns!
-- discord.js v14
-- everyting is configurable
-- custom API + plugins
-- unlimited tickets spread over multiple messages
-- close with reason
 
-*comming soon*
+## 📌 Features
-- share transcripts
+- **🎉 html transcripts** - Make use of the most customisable, beautiful and easy-to-use HTML Transcripts!
-- view transcripts in html
+- **✅ ticket actions** - Close, Re-Open, Delete, Rename & Move all your tickets!
+- **🇬🇧 translation** - Open Ticket has been translated in more than **33 languages** by our community!
+- **🎨 customisation** - Open Ticket has been created around customisation, everything can be customised!
+- **🖥️ interactions** - The bot has full support for Buttons, Dropdowns, Slash Commands and Modals!
+- **∞ unlimited everywhere** - Create an infinite amount of tickets & panels!
+- **📝 custom plugins** - Create the most advanced plugins that you want or use premade ones by our community! 
+- **👥 user management** - Add & Remove users from all tickets!
+- **📊 detailed stats** - Open Ticket has ticket, user & global staticstics available for everyone!
+- **📦 commands** Open Ticket supports both Slash Commands & Text Commands!
+- **📥 extra types** - The bot also supports Reaction Roles & Url Buttons, because why not ¯\\_(ツ)_/¯
+- **🎛️ dependencies** - We try to use as little external dependencies as needed!
 
-## quick start
+## 📸 Preview
-[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
+<img src="https://apis.dj-dj.be/cdn/openticket/message_buttons.png" alt="Message with buttons" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/message_dropdown.png" alt="Message with dropdown" width="350px">
+<br>
+<img src="https://apis.dj-dj.be/cdn/openticket/firstmsg.png" alt="Ticket start message" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/command_close.png" alt="Ticket start message" width="350px">
 
-## documentation
+## ❤️ Sponsors
-[Official Documentation](https://docs.openticket.dj-dj.be)
+A big thanks to all our sponsors! Without them, it wouldn't be possible to create this project!
 
-## information
+|<img src="https://github.com/SpyEye2.png" alt="Profile Picture" width="80px"></img>|<img src="https://github.com/DOSEV5.png" alt="Profile Picture" width="80px"></img>|<img src="https://github.com/mods-hd.png" alt="Profile Picture" width="80px"></img>|
+|----|-|-|
+|**[SpyEye](https://github.com/SpyEye2)**|**[DOSEV5](https://github.com/DOSEV5)**|**[Mods HD](https://github.com/mods-hd)**|
 
-_v3.0.0_
+*Do you also want to be in this list? Don't wait & sponsor us now! 😄*
 
-changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
+## 🛠️ Contributors
+### Official Team
+|Role               |User (discord name)|
+|-------------------|-------------------|
+|🖥️ Lead Developer   |djj123dj           |
+|👥 Support Team     |sankedev           |
 
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
+### Translators
+|Language             |Maintainer (discord name) |Status         |
+|---------------------|--------------------------|---------------|
+|🇬🇧 English            |djj123dj                  |🟢 Up To Date  |
+|🇳🇱 Dutch              |djj123dj                  |🟢 Up To Date  |
+|🇫🇷 French             |sankedev & tostam         |🟢 Up To Date  |
+|🇷🇴 Romanian           |sankedev                  |🟢 Up To Date  |
+|🇪🇸 Spanish            |redactado & josuens       |🟢 Up To Date  |
+|🇩🇪 German             |david.3                   |🟢 Up To Date  |
+|🇮🇹 Italian            |maurizio26                |🟢 Up To Date  |
+|🇨🇿 Czech              |spyeye_                   |🟢 Up To Date  |
+|🇦🇪 Arabic             |deqressing                |🟢 Up To Date  |
+|🇩🇰 Danish             |.the_gamer                |🟢 Up To Date  |
+|🇵🇹 Portuguese         |quiradon                  |🟢 Up To Date  |
+|🇷🇺 Russian            |apexo & ander             |🟢 Up To Date  |
+|🇺🇦 Ukrainian          |ander                     |🟢 Up To Date  |
+|🇹🇷 Turkish            |0x15d3                    |🟢 Up To Date  |
+|🇵🇱 Polish             |mkevas                    |🟢 Up To Date  |
+|🇸🇮 Slovenian          |n1kkec                    |🔴 Outdated    |
+|🇹🇭 Thai               |modshd                    |🟢 Up To Date  |
+|🇳🇴 Norwegian          |noonenook                 |🟢 Up To Date  |
+|🇬🇷 Greek              |stefanos__.               |🔴 Outdated    |
+|🇮🇩 Indonesian         |erxg                      |🟢 Up To Date  |
+|❓ Kurdish            |raze.hama                 |🟢 Up To Date  |
+|🇭🇺 Hungarian          |kornel0706                |🟢 Up To Date  |
+|❓ Persian            |sasanwm                   |🟢 Up To Date  |
+|🇱🇻 Latvian            |ronalds1398               |🟢 Up To Date  |
+|🇪🇪 Estonian           |iamnotmega                |🟢 Up To Date  |
+|🇯🇵 Japanese           |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇰🇷 Korean             |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇨🇳 Simplified Chinese |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇨🇳 Traditional Chinese|iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇫🇮 Finnish            |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇸🇪 Swedish            |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇻🇳 Vietnamese         |iamnotmega+chatgpt        |🟢 Up To Date  |
+
+## ⭐️ Star History
+Please help us grow by giving a star! It would help us a lot!
+
+<a href="https://star-history.com/#DJj123dj/open-ticket&Date">
+ <picture>
+   <source media="(prefers-color-scheme: dark)" srcset="https://api.star-history.com/svg?repos=DJj123dj/open-ticket&type=Date&theme=dark" />
+   <source media="(prefers-color-scheme: light)" srcset="https://api.star-history.com/svg?repos=DJj123dj/open-ticket&type=Date" />
+   <img alt="Star History Chart" src="https://api.star-history.com/svg?repos=DJj123dj/open-ticket&type=Date" />
+ </picture>
+</a>
+
+## 📎 Links
+current version: _v3.5.9_
+</br>Changelog: [click here](https://otgithub.dj-dj.be/releases)
+</br>Documentation: [click here](https://otdocs.dj-dj.be/)
+
+© 2024 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms#terms) | [privacy policy](https://www.dj-dj.be/terms#privacy)

commands/add.js

@@ -18,62 +18,75 @@ module.exports = () => {
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        /**@type {discord.PermissionOverwriteManager} */
-            var firstmsg = msglist.last()
+        const overwrites = msg.channel.permissionOverwrites
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        overwrites.create(user.id,{
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            ViewChannel:true,
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
+        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
 
-            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        var loguser = msg.mentions.users.first()
-            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
+        log("command","someone used the 'add' command",[{key:"user",value:msg.author.username}])
+        log("system","user added to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.username}])
 
-            var loguser = msg.mentions.users.first()
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onCommand("add",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
-            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-
-            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
     })
 
-    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "add") return
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        /**@type {discord.PermissionOverwriteManager} */
-            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+        const overwrites = interaction.channel.permissionOverwrites
+        overwrites.create(user.id,{
+            ViewChannel:true,
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
+        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
-            var loguser = user
+        var loguser = user
-            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'add' command",[{key:"user",value:interaction.user.username}])
-            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+        log("system","user added to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.username}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
 
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("add",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
        
     })
 }

commands/change.js

@@ -0,0 +1,134 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+        if (!msg.channel.isTextBased()) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
+        })
+
+        var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+        if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = msg.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = msg.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        msg.channel.setName(newTicket.channelprefix+name).catch(() => {
+            msg.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+
+        msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket type changed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+        if (!interaction.channel.isTextBased()) return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+            
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
+        })
+
+        var newtype = interaction.options.getString("type",true)
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        
+        if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = interaction.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = interaction.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        interaction.channel.setName(newTicket.channelprefix+name).catch(() => {
+            interaction.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+        
+        interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket type changed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/claim.js

@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -12,69 +14,94 @@ const DISABLE = require("../core/api/api.json").disable
 module.exports = () => {
     bot.errorLog.log("debug","COMMANDS: loaded claim.js")
     
-    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.claim) client.on("messageCreate", async msg => {
         if (!msg.content.startsWith(config.prefix+"claim")) return
         var user = msg.mentions.users.first()
         
         const claimingUser = user ? user : msg.author
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,claimingUser.id)
+        
+        await msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
             
-            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+                .setFooter({text:"claimed by: "+msg.author.username,iconURL:msg.author.displayAvatarURL()})
 
-            var loguser = claimingUser
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
-            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
-            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+            }else{
-
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            }
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
-        
+
+        msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:msg.author.username}])
+        log("system","user claimed to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
-    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "claim") return
         const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,flags:["Ephemeral"]})
         }
 
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
+
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,user.id)
+        
+        await interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
-            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = user
-            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.username,iconURL:user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
         })
 
-       
+        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.username}])
+        log("system","user claimed to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/close.js

@@ -24,37 +24,32 @@ module.exports = () => {
         }
         const reason = tempreason
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
-            var firstmsg = msglist.last()
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
 
-            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
 
-            var name = msg.channel.name
+        var name = msg.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
-
-            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
-            
         })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
         
     })
 
-    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
@@ -62,31 +57,29 @@ module.exports = () => {
 
         const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
 
-       interaction.channel.messages.fetchPinned().then(msglist => {
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-            var firstmsg = msglist.last()
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
 
-            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        await interaction.deferReply()
-            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
 
-            var name = interaction.channel.name
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            var prefix = ""
+        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        var name = interaction.channel.name
-
+        var prefix = ""
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+        const tickets = config.options
-            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
+        tickets.forEach((ticket) => {
-            
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
         })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/delete.js

@@ -16,71 +16,65 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+        var name = msg.channel.name
-
+        var prefix = ""
-            var name = msg.channel.name
+        const tickets = config.options
-            var prefix = ""
+        tickets.forEach((ticket) => {
-            const tickets = config.options
+            if (name.startsWith(ticket.channelprefix)){
-            tickets.forEach((ticket) => {
+                prefix = ticket.channelprefix
-                if (name.startsWith(ticket.channelprefix)){
+            }
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("delete",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
         
     })
 
-    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        //interaction.deferReply()
-
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
         }
 
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
-            var name = interaction.channel.name
+        var name = interaction.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
         })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("delete",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/help.js

@@ -15,13 +15,15 @@ module.exports = () => {
     const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
 
     const helpEmbed = new discord.EmbedBuilder()
-        .setColor(config.main_color)
+        .setColor(config.color)
         .setTitle("❔ "+l.helpMenu.title)
 
-    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
+    const header = l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
-
+    helpEmbed.addFields([
-    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"},
+        {name:"Stats",value:"Get statistics from the bot"+"\n`"+prefix+"stats global`\n`"+prefix+"stats ticket`\n`"+prefix+"stats user [user]`"}
+    ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
@@ -31,15 +33,15 @@ module.exports = () => {
         
         if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
             msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
             APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             return
         }
 
         if (args[1]){
-            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim") && !args[1].startsWith("stats")){
                 msg.channel.send({embeds:[helpEmbed]})
-                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
                 APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             }
         }
@@ -50,7 +52,7 @@ module.exports = () => {
         if (interaction.commandName != "help") return
 
         interaction.reply({embeds:[helpEmbed]})
-        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.username}])
         APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/remove.js

@@ -18,30 +18,29 @@ module.exports = () => {
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        /**@type {discord.PermissionOverwriteManager} */
-            var firstmsg = msglist.last()
+        const overwrites = msg.channel.permissionOverwrites
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        overwrites.delete(user.id,"Removed user from ticket.")
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.permissionOverwrites.delete(user.id)
+        var loguser = msg.mentions.users.first()
-            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
-
-            var loguser = msg.mentions.users.first()
-            
-            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
-            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
         
+        log("command","someone used the 'remove' command",[{key:"user",value:msg.author.username}])
+        log("system","user removed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
@@ -50,28 +49,30 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
-        await interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.delete(user.id)
+        /**@type {discord.PermissionOverwriteManager} */
-            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+        const overwrites = interaction.channel.permissionOverwrites
+        overwrites.delete(user.id,"Removed user from ticket.")
+        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
-            var loguser = user
+        var loguser = user
-            
+        
-            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.username}])
-            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+        log("system","user removed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.username}])
 
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("remove",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
-        })
     })
 }

commands/rename.js

@@ -16,80 +16,73 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
-
-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
-            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+        if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
 
-            var name = msg.channel.name
+        var name = msg.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
-            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
-        
+
-        
+        if (!prefix) prefix = "noprefix-"
+        msg.channel.setName(prefix+newname)
+        msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket renamed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+        APIEvents.onCommand("rename",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
-    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
-        //interaction.deferReply()
+        await interaction.deferReply()
-
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            var newname = interaction.options.getString("name")
+        var newname = interaction.options.getString("name")
-            var name = interaction.channel.name
+        var name = interaction.channel.name
-            var prefix = ""
+        var prefix = ""
-            const tickets = config.options
+        const tickets = config.options
-            tickets.forEach((ticket) => {
+        tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
+            if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
+                prefix = ticket.channelprefix
-                }
+            }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
-            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-
-            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
+
+        if (!prefix) prefix = "noprefix-"
+
+        interaction.channel.setName(prefix+newname)
+        interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket renamed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+        APIEvents.onCommand("rename",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/reopen.js

@@ -15,46 +15,37 @@ module.exports = () => {
     if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"reopen")) return
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
-            var firstmsg = msglist.last()
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
-            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
 
-            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author,ticketId)
-            
-            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
-        })
         
+        log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        //interaction.deferReply()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
 
-        interaction.channel.messages.fetchPinned().then(async msglist => {
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        await interaction.deferReply()
 
-            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
 
-            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
-            
+        
-            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.username}])
-            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
-        })
-
-       
     })
-}
+}

commands/stats.js

@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded stats.js")
+
+    if (!DISABLE.commands.text.stats) client.on("messageCreate",async (msg) => {
+        if (!msg.content.startsWith(config.prefix+"stats global") && !msg.content.startsWith(config.prefix+"stats ticket") && !msg.content.startsWith(config.prefix+"stats user")) return
+        if (!msg.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = msg.content.split(config.prefix+"stats ")[1]
+
+        if (mode == "global"){
+            //send global stats
+            msg.channel.send({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = msg.mentions.users.first()
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,mention,msg.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",msg.author.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,msg.author,msg.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",msg.channel.id)){
+                msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            msg.channel.send({embeds:[await bot.statsManager.createTicketStatsEmbed(msg.guild,msg.channel.id)]})
+        }  
+        
+        log("command","someone used the 'stats' command",[{key:"user",value:msg.author.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.stats) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "stats") return
+        if (!interaction.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = interaction.options.getSubcommand(true)
+
+        await interaction.deferReply()
+            
+        if (mode == "global"){
+            //send global stats
+            interaction.editReply({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = interaction.options.getUser("user",false)
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,mention,interaction.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",interaction.user.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,interaction.user,interaction.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",interaction.channel.id)){
+                interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            interaction.editReply({embeds:[await bot.statsManager.createTicketStatsEmbed(interaction.guild,interaction.channel.id)]})
+        }
+
+        log("command","someone used the 'stats' command",[{key:"user",value:interaction.user.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/ticket.js

@@ -23,23 +23,23 @@ module.exports = () => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
             
             if (!msg.guild) return
-            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            if (!permsChecker.global(msg.author.id,msg.guild.id)){
                 permsChecker.sendUserNoPerms(msg.author)
                 return
             }
 
             const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
 
-            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
-            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
 
 
             const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             msg.channel.send({embeds:[embed],components:componentRows})
             
-            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.username},{key:"id",value:id}])
-            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }
     })
 
@@ -48,7 +48,7 @@ module.exports = () => {
         if (interaction.commandName != "message") return
 
             if (!interaction.guild) return
-            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permsChecker.global(interaction.user.id,interaction.guild.id)){
                 permsChecker.sendUserNoPerms(interaction.user)
                 return
             }
@@ -62,9 +62,9 @@ module.exports = () => {
             interaction.reply({content:l.commands.ticketWarning})
             interaction.channel.send({embeds:[embed],components:componentRows})
             
-            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.username},{key:"id",value:id}])
 
-            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         
     })
 }

commands/unclaim.js

@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -16,62 +18,108 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"unclaim")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
 
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
             
-            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = msg.author
-            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            if (ticketData && ticketData.autoclose.enable){
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
-        })
+                newEmbed.setFooter({text:footerText})
-        
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+        }) 
     })
 
-    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "unclaim") return
-        const user = interaction.user
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,flags:["Ephemeral"]})
             return
         }
 
+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")
+
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = user
-            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            if (ticketData && ticketData.autoclose.enable){
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
-            
+                newEmbed.setFooter({text:footerText})
-        })
+            }else{
+                newEmbed.setFooter(null)
+            }
 
-       
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
     })
 }

config.json

@@ -1,12 +1,17 @@
 {
-    "main_color":"#ffffff",
+    "_DOCUMENTATION":"https://otdocs.dj-dj.be",
-    "server_id":"server id (for slash cmds)",
+    "_SUPPORT":"https://discord.dj-dj.be",
-    "auth_token":"auth token",
+    
-    "main_adminroles":["discord role id"],
+    "color":"#ffffff",
+    "serverId":"server id (for slash cmds)",
+    "token":{
+        "value":"insert your bot token here",
+        "fromENV":false
+    },
+    "adminRoles":["discord role id"],
     "prefix":"!ticket ",
-    "languagefile":"english",
+    "languageFile":"english",
 
-    "credits":true,
     "status":{
         "enabled":true,
         "type":"PLAYING",
@@ -14,24 +19,21 @@
     },
 
     "system":{
-        "ticket_channel":"channel id",
+        "maxAmountOfTickets":3,
-        "max_allowed_tickets":3,
+        "dmMessages":false,
-        "enable_DM_Messages":true,
 
-        "has@everyoneaccess":false,
+        "memberRole":"member role (leave empty if you have no member role)",
-        "member_role":"member role (doesn't have access to tickets)",
+        "closeMode":"adminonly OR normal (select one!)",
-        "closeMode":"adminonly|normal",
 
-        "enable_transcript":false,
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
-        "enable_DM_transcript":false,
-        "transcript_channel":"channel id",
 
-        "showSlashcmdsInHelp":false
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
     },
 
     "options":[
         {
-            "id":"general",
+            "id":"example-ticket",
             "name":"Question",
             "description":"Create this ticket if you have a question.",
             "icon":"🎫",
@@ -40,8 +42,9 @@
 
             "color":"gray",
             "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
             "channelprefix":"question-",
-            "category":"category id",
+            "category":"category id (or leave empty)",
             "message":"You created a ticket!",
             "enableDmOnOpen":true,
             "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
@@ -50,15 +53,32 @@
                 "enable":false,
                 "url":"https://www.example.com/catmemes/cat.png"
             },
+            "image":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
 
             "closedCategory":{
                 "enable":false,
                 "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
             }
-            
         },
         {
-            "id":"website",
+            "id":"example-website",
             "name":"Website",
             "description":"Go to our website.",
             "icon":"✅",
@@ -66,43 +86,63 @@
             "type":"website",
 
             "url":"https://www.dj-dj.be"
-            
         },
         {
-            "id":"role",
+            "id":"example-role",
-            "name":"Verify",
+            "name":"Update Ping",
-            "description":"Click here to get the verify role.",
+            "description":"Click here to get pinged for updates!",
-            "icon":"👮🏼",
+            "icon":"📢",
-            "label":"get a role",
+            "label":"Update Ping",
             "type":"role",
 
             "color":"red",
             "roles":["discord role id"],
             "mode":"add&remove|remove|add",
             "enableDmOnOpen":true
-            
         }
     ],
 
     "messages":[
         {
-            "id":"1",
+            "id":"example-embed",
             "name":"Choose Your Ticket",
             "description":"You can click one of the buttons below!",
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.0.0 - I'm a footer!",
+            "footer":"Open Ticket v3.5.9 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
 
+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
             "enableCustomColor":false,
             "color":"#ffffff",
 
-            "options":["general","apply"],
+            "options":["example-ticket","example-website","example-role"],
-            "enableTicketExplaination":true,
+            
-            "enableMaxTicketsWarning":true
+            "other":{
+                "enableTicketExplaination":true,
+                "enableMaxTicketsWarning":true,
+                
+                "customDropdownPlaceholder":{
+                    "enable":false,
+                    "text":"Choose a ticket"
+                },
+                "customCategoryText":{
+                    "enable":false,
+                    "text":"choose a category:"
+                },
+                "embedTitleURL":{
+                    "enable":false,
+                    "url":"https://www.dj-dj.be/projects/open-ticket"
+                }
+            }
         }
     ]
 }

core/api/api.js

@@ -4,7 +4,7 @@ const bot = require("../../index")
 exports.client = bot.client
 exports.config = bot.config
 exports.utils = {
-    log:bot.errorLog.log(),
+    log:bot.errorLog.log,
     storage:bot.storage
 }
 

core/api/api.json

@@ -29,7 +29,9 @@
                 "remove":false,
                 "rename":false,
                 "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false,
+                "stats":false
             },
             "slash":{
                 "help":false,
@@ -42,7 +44,9 @@
                 "remove":false,
                 "rename":false,
                 "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false,
+                "stats":false
             }
         },
         "checkerjs":{

core/api/modules/base.js

@@ -1,8 +0,0 @@
-/** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file before reading the documentation!
- * visit the api documentation at https://docs.openticket.dj-dj.be
- */
-
-
-exports.embeddedMode = false
-exports.clientLocation = require("../../../index").client

core/api/modules/events.js

@@ -4,7 +4,8 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
-const storage = bot.storage
+
+const configParser = require("../../utils/configParser")
 
 
 //EVENT API:
@@ -16,6 +17,10 @@ const ticketReopenListeners = []
 const ticketAddListeners = []
 const ticketRemoveListeners = []
 
+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+
 
 const transcriptCreationListeners = []
 const commandListeners = []
@@ -48,7 +53,7 @@ exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  * @param {String} reason
  */
 exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
@@ -69,7 +74,7 @@ exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
     //system
@@ -89,7 +94,7 @@ exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
     //system
@@ -110,7 +115,7 @@ exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
     //system
@@ -131,7 +136,7 @@ exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
     //system
@@ -145,6 +150,66 @@ exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
 
 }
 
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
 /**
  * 
  * @param {discord.Message[]} messages 
@@ -164,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
 
 }
 
-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"|"stats"} OTCommandType */
 
 /**
  * 
@@ -237,7 +302,7 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 
 /**
@@ -246,7 +311,7 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  * @param {String} reason
  */
 
@@ -265,7 +330,17 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {discord.TextChannel} channel 
  * @param {discord.Guild} guild
  * @param {Date} date 
- * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 
 /**
@@ -327,6 +402,21 @@ const onTicketRemove = (callback) => {
     ticketRemoveListeners.push(callback)
 }
 
+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
 /**@param {TranscriptCreationEvent} callback */
 const onTranscriptCreation = (callback) => {
     transcriptCreationListeners.push(callback)
@@ -354,6 +444,9 @@ exports.events = {
     onTicketReopen,
     onTicketAdd,
     onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
     onTranscriptCreation,
     onCommand,
     onReactionRole,

core/api/pluginlauncher.js

@@ -3,6 +3,9 @@ const bot = require("../../index")
 const log = bot.errorLog.log
 
 module.exports = () => {
+    const args = process.argv
+    const debugMode = args.includes("--debug")
+
     const files = fs.readdirSync("./plugins")
     const api = require("./api.json")
     var totalcount = 0
@@ -11,23 +14,30 @@ module.exports = () => {
     files.forEach((file) => {
         if (file.endsWith(".plugin.js")){
             try {
-                require("../../plugins/"+file)()
+                require("../../plugins/" + file)()
 
                 successcount++
                 totalcount++
             }catch(err){
                 /**@type {Error} */
                 const theError = err
-                if (api.enableAPIdebug){
+                if (api.enableAPIdebug || debugMode) {
-                    const data = fs.readFileSync("./apiDebug.txt")
+                    console.error(theError)
-                    const newData = data ? data.toString() : ""
-                    fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
                 }
+
+                try {
+                    const data = fs.readFileSync("./openticketdebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./openticketdebug.txt", newData + "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                } catch {
+                    fs.writeFileSync("./openticketdebug.txt", "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                }
+
                 failcount++
                 totalcount++
             }
         }
     })
 
-    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+    require("../startscreen").headerDataPlugins({ total: totalcount, success: successcount, error: failcount })
 }

core/checker.js

@@ -5,7 +5,7 @@ exports.checker = async () => {
     if (process.argv.some((v) => v == "--devconfig")){
         //console.log(chalk.blue("=> used dev config instead of normal config"))
         try{
-            var tempconfig = require("../devConfig.json")
+            var tempconfig = require("../devconfig.json")
         }catch(err){console.log(err);var tempconfig = require("../config.json")}
     }else{
         var tempconfig = require("../config.json")
@@ -29,23 +29,23 @@ exports.checker = async () => {
     /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
     const checkDiscord = (mode,value,path) => {
         if (mode == "userid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this user id is invalid")
             }
         }else if (mode == "channelid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this channel id is invalid")
             }
         }else if (mode == "roleid"){    
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this role id is invalid")
             }
         }else if (mode == "serverid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this server id is invalid")
             }
         }else if (mode == "categoryid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this category id is invalid")
             }
         }
@@ -53,9 +53,9 @@ exports.checker = async () => {
     /**@param {String} value */
     const checkToken = (value) => {
         if (value.length < 40){
-            createError("'auth_token' | your token is invalid")
+            createError("'token/value' | your token is invalid")
         }
-        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
     }
 
     /**@param {String} value @param {String} path */
@@ -85,47 +85,63 @@ exports.checker = async () => {
 
     /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
     const checkDiscordArray = (mode,arrayValue,path) => {
+        if (!Array.isArray(arrayValue)){
+            return createError("'"+path+"' | this needs to be an Array!")
+        }
         if (mode == "userid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this user id is invalid")
                 }
             })
         }else if (mode == "channelid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this channel id is invalid")
                 }
             })
         }else if (mode == "roleid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this role id is invalid")
                 }
             })
         }else if (mode == "serverid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this server id is invalid")
                 }
             })
         }
     }
-    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
     const checkType = (value,type,path) => {
         if (type == "boolean"){
             if (typeof value != "boolean"){
                 createError("'"+path+"' | invalid type, this must be a boolean!")
-            }
+                return true
+            }else return false
         }else if (type == "number"){
             if (typeof value != "number"){
                 createError("'"+path+"' | invalid type, this must be a number!")
-            }
+                return true
+            }else return false
         }else if (type == "string"){
             if (typeof value != "string"){
                 createError("'"+path+"' | invalid type, this must be a string!")
-            }
+                return true
-        }
+            }else return false
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+                return true
+            }else return false
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+                return true
+            }else return false
+        }else return false
     }
 
     const checkButtonColor = (value,path) => {
@@ -163,7 +179,7 @@ exports.checker = async () => {
         checkType(option.description,"string",path+"/description")
 
         //icon
-        const emojiRegex = /(\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])/gi;
+        const emojiRegex = /(?:\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])|(?:<a?:[^:]*:[0-9]+>)/gi
         if (option.icon.length > 0){
 
             const isEmoji = emojiRegex.test(option.icon)
@@ -194,6 +210,7 @@ exports.checker = async () => {
             checkButtonColor(option.color,path+"/color")
 
             //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
             checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
             
             //channelprefix
@@ -218,14 +235,38 @@ exports.checker = async () => {
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
             //thumbnail
-            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            if (option.thumbnail){
-            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
+
+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }
 
             //closedCategory
-            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            if (option.closedCategory){
-            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
-            if (option.closedCategory.enable){
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
-                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
+            }
+
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
             }
 
         }else if (type == "website"){
@@ -308,58 +349,126 @@ exports.checker = async () => {
             checkHexColor(input.color,path+"/color")
         }
 
-        //ticket explaination & max tickets warning
-        checkType(input.enableTicketExplaination,"boolean",path+"/enableTicketExplaination")
-        checkType(input.enableMaxTicketsWarning,"boolean",path+"/enableMaxTicketsWarning")
-
         //OPTIONS!!!
-        var counter = 0
+        if (checkType(input.options,"array",path+"/options")){
-        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+            var counter = 0
+            input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
 
-        if (counter == input.options.length){
+            if (counter == input.options.length){
-            createWarn("'"+path+"/options' | insert the option ids here!")
+                createWarn("'"+path+"/options' | insert the option ids here!")
+            }else{
+                input.options.forEach((option,index) => {
+                    if (!configParser.optionExists(option)){
+                        createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                    }
+                })
+            }
+        }
+
+        //other
+        //ticket explaination & max tickets warning
+        if (typeof input.other != "object"){
+            createError("'"+path+"/other' | this object doesn't exist!")
         }else{
-            input.options.forEach((option,index) => {
+            checkType(input.other.enableTicketExplaination,"boolean",path+"/other/enableTicketExplaination")
-                if (!configParser.optionExists(option)){
+            checkType(input.other.enableMaxTicketsWarning,"boolean",path+"/other/enableMaxTicketsWarning")
-                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+
-                }
+            //customDropdownPlaceholder
-            })
+            if (typeof input.other.customDropdownPlaceholder != "object"){
+                createError("'"+path+"/other/customDropdownPlaceholder' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customDropdownPlaceholder.enable,"boolean",path+"/other/customDropdownPlaceholder/enable")
+                checkType(input.other.customDropdownPlaceholder.text,"string",path+"/other/customDropdownPlaceholder/text")
+                if (input.other.customDropdownPlaceholder.enable && input.other.customDropdownPlaceholder.text.length < 1){createError("'"+path+"/other/customDropdownPlaceholder/text' | there is no placeholder text!")}
+            }
+
+            //customCategoryText
+            if (typeof input.other.customCategoryText != "object"){
+                createError("'"+path+"/other/customCategoryText' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customCategoryText.enable,"boolean",path+"/other/customCategoryText/enable")
+                checkType(input.other.customCategoryText.text,"string",path+"/other/customCategoryText/text")
+                if (input.other.customCategoryText.enable && input.other.customCategoryText.text.length < 1){createError("'"+path+"/other/customCategoryText/text' | there is no category text!")}
+            }
+
+            //embedTitleURL
+            if (typeof input.other.embedTitleURL != "object"){
+                createError("'"+path+"/other/embedTitleURL' | this object doesn't exist!")
+            }else{
+                checkType(input.other.embedTitleURL.enable,"boolean",path+"/other/embedTitleURL/enable")
+                checkType(input.other.embedTitleURL.url,"string",path+"/other/embedTitleURL/text")
+                if (input.other.embedTitleURL.enable && input.other.embedTitleURL.url.length < 1){createError("'"+path+"/other/embedTitleURL/url' | there is no url!")}
+            }
         }
     }
 
-    //--------------------------|
+    //////////////////////////////////////////
-    //--------------------------|
+    //////////////////////////////////////////
-    //checker => START HERE     |
+    /////////!!! CHECKER.JS START !!!/////////
-    //--------------------------|
+    //////////////////////////////////////////
-    //--------------------------|
+    //////////////////////////////////////////
 
-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
         }
     })
     
-    checkHexColor(config.main_color,"main_color")
+    checkHexColor(config.color,"color")
-    checkDiscord("serverid",config.server_id,"server_id")
+    checkDiscord("serverid",config.serverId,"serverId")
 
-    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
 
-    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    checkType(config.adminRoles,"array","/adminRoles")
-    checkString(config.prefix,1,15,"prefix","prefix")
+    checkDiscordArray("roleid",config.adminRoles,"adminRoles")
-    //languagefile
+    checkString(config.prefix,1,40,"prefix","prefix")
-    checkType(config.languagefile,"string","languagefile")
-    const lf = config.languagefile
     
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
+    //languagefile
-        createError("'languagefile' | invalid language, more info in the wiki")
+    checkType(config.languageFile,"string","languageFile")
+    const languageList = [
+        "custom",
+        "english",
+        "dutch",
+        "romanian",
+        "german",
+        "arabic",
+        "spanish",
+        "portuguese",
+        "french",
+        "italian",
+        "czech",
+        "danish",
+        "russian",
+        "turkish",
+        "polish",
+        "slovenian", 
+        "thai",
+        "norwegian",
+        "greek",
+        "ukrainian",
+        "hungarian",
+        "indonesian",
+        "kurdish",
+        "persian",
+        "latvian",
+        "estonian",
+        "japanese",
+        "korean",
+        "simplifiedchinese",
+        "traditionalchinese",
+        "finnish",
+        "swedish",
+        "vietnamese"
+    ]
+    if (!languageList.some((l) => config.languageFile.startsWith(l))){
+        createError("'languageFile' | invalid language, more info in the documentation")
     }
 
-    checkType(config.credits,"boolean","credits")
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
-            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM"){
                 createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
             }
             if (config.status.text.length < 1){
@@ -370,30 +479,28 @@ exports.checker = async () => {
 
     
     //system:
-        if (config.system.ticket_channel){
+        //max tickets
-            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")
-                createError("'system/ticket_channel' | this channel id is invalid")
+
-            }
+        //enableDMmessages
-        }else createWarn("'"+path+"' | you have no ticket channel selected!")
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")
-        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+
-        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+        //memberRole
-        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+        checkType(config.system.memberRole,"string","system/memberRole")
-        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
-            checkDiscord("roleid",config.system.member_role,"system/member_role")
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
         }else{
-            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
         }
+
+        //closemode
         checkType(config.system.closeMode,"string","system/closeMode")
         if (!["normal","adminonly"].includes(config.system.closeMode)){
             createError("'system/closeMode' | the close mode must be adminonly or normal")
         }
 
-        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
-        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
-        if (config.system.enable_transcript){
-            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
-        }
         checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")
 
     //options
 
@@ -407,57 +514,38 @@ exports.checker = async () => {
     })
 
 
-    //discord check
-    /**
-    const discord = require("discord.js")
-    const {GatewayIntentBits,Partials} = discord
-    const client = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-    await client.guilds.fetch()
-    if (!client.guilds.cache.find(g => g.id == config.server_id)){
-        createError("'server_id' | i'm not in a server with this id!")
-    }
-    */
-
-    
-
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")
-    }
+        warnList.forEach((w) => {
-    warnList.forEach((w) => {
+            const splitw = w.split("'")
-        const splitw = w.split("'")
+            if (splitw.length > 1){
-        if (splitw.length > 1){
+                var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
-            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+                if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
-        }else {var splitstring = chalk.yellow(splitw[0])}
+                if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
-        console.log(splitstring)
+                if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
-    })
+            }else {var splitstring = chalk.yellow(splitw[0])}
-    errorList.forEach((e) => {
+            console.log(splitstring)
-        const splite = e.split("'")
+        })
-        if (splite.length > 1){
+        errorList.forEach((e) => {
-            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+            const splite = e.split("'")
-        }else {var splitstring = chalk.red(splite[0])}
+            if (splite.length > 1){
-        console.log(splitstring)
+                var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
-    })
+            }else {var splitstring = chalk.red(splite[0])}
-    if (isError){
+            console.log(splitstring)
-        console.log("===========================")
+        })
-        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+        if (isError){
-        if (isWarn){
+            console.log("===========================")
-            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+            if (isWarn){
+                console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            }
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
+            process.exit(0)
+        }else if (isWarn){
+            console.log("===========================")
+            console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
         }
-        process.exit(0)
-    }else if (isWarn == true && isError == false){
-        console.log("===========================")
-        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
     }
-
 }

core/dynamicdatabase/cleardata.js

@@ -1,53 +0,0 @@
-const fs = require('fs')
-const readline = require("readline")
-const rl = readline.createInterface({
-    input:process.stdin,
-    output:process.stdout,
-    terminal:true
-})
-
-const ask = async () => {
-    const chalk = await (await import("chalk")).default
-    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
-        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
-            console.log(chalk.red("invalid answer"))
-            ask()
-            return
-        }
-        console.log(chalk.green("clearing data..."))
-        runClear()
-        rl.close()
-    })
-}
-ask()
-
-const runClear = async () => {
-    const chalk = await (await import("chalk")).default
-    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
-    const dataPaths = ["./storage/dynamicDB"]
-
-    var index = 0
-
-    dataPaths.forEach((path) => {
-        try {
-        fs.rmSync(path,{recursive:true,force:true})
-        }catch{
-            //console.log(path,"doesn't exist")
-        }
-        setTimeout(() => {
-            try{
-            fs.mkdirSync(path)
-            }catch{
-                //console.log(path,"already exists")
-            }
-            index++
-        },500)
-    })
-
-    setInterval(() => {
-        if (index >= 1){
-            console.log(chalk.bgGreen("All local data is cleared!"))
-            process.exit(1)
-        }
-    },500)
-}

core/dynamicdatabase/databases/main.js

@@ -0,0 +1,82 @@
+const fs = require("fs")
+const location = "./storage/database.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/databases/stats.js

@@ -0,0 +1,87 @@
+const fs = require("fs")
+const location = "./storage/stats.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String|Boolean|Number} value
+ * @returns {Boolean} exists?
+ */
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|Boolean|Number|undefined}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const result = currentData.find((d) => (d.category == category) && (d.key == key))
+    return (result) ? result.value : undefined
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String|Boolean|Number}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {Boolean} exists?
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -1,39 +0,0 @@
-const localstorage = require("node-localstorage")
-
-const ls = new localstorage.LocalStorage("./storage/dynamicDB")
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @param {String} value 
- * @returns {Boolean}
- */
-exports.set = (category,id,value) => {
-    ls.setItem(category+"--"+id,value.toString())
-    return true
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id  
- * @returns {String|false}
- */
-exports.get = (category,id) => {
-    const result = ls.getItem(category+"--"+id)
-    if (!result) return false
-    
-    return result
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @returns {Boolean}
- */
-exports.delete = (category,id) => {
-    ls.removeItem(category+"--"+id)
-    return true
-}

core/dynamicdatabase/storage.js

@@ -1,13 +1,23 @@
-//Do not change this without knowing what you are doing!!
+/**
-const databaseFile = "local"
+==================================================================
-//Do not change this without knowing what you are doing!!
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
-
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
 
 try {
-    var db = require("./dynamicfiles/local")
+    var main = require("./databases/main")
-}catch{
+    var stats = require("./databases/stats")
-    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+}catch(err){
+    console.log(err)
+    console.log("Unable to find the database handlers!")
     process.exit(1)
 }
 
-module.exports = db
+module.exports = {
+    main,
+    stats
+}

core/errorLogSystem.js

@@ -14,25 +14,25 @@ const c = discord.Colors
 exports.noPermsMessage = (user) => {
     return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
-    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }
 
 /**@param {discord.User} user*/
 exports.noPermsDelete = (user) => {
     return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDelete)
-    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }
 
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle)
+        .setTitle("❌ "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -42,32 +42,38 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror)
+        .setTitle("⚠️ "+l.errors.boterror)
         .setDescription(message)
 
     return x
 }
 
-/**@param {String[]} list */
+/**@param {String[]} list @param {String|undefined} message */
-exports.invalidIdChooseFromList = (list) => {
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle)
+        .setTitle("❌ "+l.errors.chooseFromListTitle)
-        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
+exports.failedRenameChannel = new embed()
+    .setColor(c.Red)
+    .setTitle("❌ Failed to rename channel")
+    .setDescription("Discord channels can only be renamed twice every 10 minutes! Open Ticket can't do anything about this error!")
+
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle)
+    .setTitle("❌ "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
 /**@param {String} message @param {String} title */
 exports.success = (title,message) => {
     var x = new embed()
-        .setColor(config.main_color)
+        .setColor(config.color)
-        .setTitle(":white_check_mark: "+title)
+        .setTitle("✅ "+title)
         .setDescription(message)
 
     return x
@@ -77,7 +83,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title)
+        .setTitle("⚠️ "+title)
         .setDescription(message)
 
     return x
@@ -93,10 +99,24 @@ exports.custom = (title,message,emoji,color) => {
     return x
 }
 
+exports.clearDebugFile = () => {
+    const fs = require("fs")
+    if (!fs.existsSync("./openticketdebug.txt")) return
+    const content = fs.readFileSync("./openticketdebug.txt").toString().split("\n")
+    if (content.length < 5000) return
+    for (let i = 0; i < 4000; i++) {
+        content.shift()
+    }
+
+    const newContent = "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="+content.join("\n")
+    fs.writeFileSync("./openticketdebug.txt",newContent)
+}
+
 const normalLog = (debugString) => {
     const fs = require("fs")
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+    this.clearDebugFile()
 }
 
 /**

core/interactionHandlers/buttons/close.js

@@ -7,7 +7,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -25,16 +25,26 @@ exports.closeCommandRow = new arb()
     )
     .addComponents(
         new button()
-        .setCustomId("OTsendTranscript")
+        .setCustomId("OTreopenTicket")
         .setDisabled(false)
-        .setStyle(bs.Secondary)
+        .setStyle(bs.Success)
-        .setLabel(l.buttons.sendTranscript)
+        .setLabel(l.buttons.reopen)
-        .setEmoji("📄")
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
     )
     .addComponents(
         new button()
         .setCustomId("OTreopenTicket")
-        .setDisabled(false)
+        .setDisabled(true)
         .setStyle(bs.Success)
         .setLabel(l.buttons.reopen)
         .setEmoji("✔")

core/interactionHandlers/buttons/firstmsg.js

@@ -7,7 +7,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -15,6 +15,14 @@ const bs = discord.ButtonStyle
 
 
 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")
@@ -33,6 +41,66 @@ exports.firstmsgRowNormal = new arb()
     )
 
 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")

core/interactionHandlers/buttons/verifyBars.js

@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder

core/interactionHandlers/embeds/commands.js

@@ -7,7 +7,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 /**
  * 
@@ -19,7 +19,7 @@ exports.addEmbed = (addedUser,adder) => {
     return new embed()
         .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
         .setColor(mc)
-        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setFooter({text:adder.username,iconURL:adder.displayAvatarURL()})
         .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
 }
 
@@ -33,7 +33,7 @@ exports.removeEmbed = (removedUser,remover) => {
     return new embed()
         .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
         .setColor(mc)
-        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setFooter({text:remover.username,iconURL:remover.displayAvatarURL()})
         .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
 }
 
@@ -47,12 +47,27 @@ exports.closeEmbed = (closer,description) => {
     const embd = new embed()
         .setTitle("🔒 "+l.commands.closeTitle)
         .setColor(mc)
-        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
 
     if (description) embd.setDescription(description)
     return embd
 }
 
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
 /**
  * 
  * @param {discord.User} deleter 
@@ -62,7 +77,7 @@ exports.deleteEmbed = (deleter) => {
     return new embed()
         .setTitle("❌ "+l.commands.deleteTitle)
         .setColor(mc)
-        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+        .setFooter({text:deleter.username,iconURL:deleter.displayAvatarURL()})
 }
 
 /**
@@ -75,7 +90,7 @@ exports.renameEmbed = (renamer,newname) => {
     return new embed()
         .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
         .setColor(mc)
-        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+        .setFooter({text:renamer.username,iconURL:renamer.displayAvatarURL()})
 }
 
 /**
@@ -87,7 +102,7 @@ exports.renameEmbed = (renamer,newname) => {
     return new embed()
         .setTitle("🔓 "+l.commands.reopenTitle)
         .setColor(mc)
-        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+        .setFooter({text:reopener.username,iconURL:reopener.displayAvatarURL()})
 }
 
 /**
@@ -100,7 +115,7 @@ exports.renameEmbed = (renamer,newname) => {
     return new embed()
         .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
         .setColor(mc)
-        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:user.username,iconURL:user.displayAvatarURL()})
 }
 
 /**
@@ -112,28 +127,18 @@ exports.renameEmbed = (renamer,newname) => {
     return new embed()
         .setTitle("🆓 "+l.commands.unclaimTitle)
         .setColor(mc)
-        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+        .setFooter({text:unclaimer.username,iconURL:unclaimer.displayAvatarURL()})
 }
 
 /**
  * 
- * @param {Boolean} done 
+ * @param {discord.User} changer 
- * @param {discord.TextChannel} channel
+ * @param {String} newtype
- * @param {discord.User} author
  * @returns {discord.EmbedBuilder}
  */
- exports.sendTranscriptEmbed = (done,channel,author) => {
+exports.changeEmbed = (changer,newtype) => {
-    if (done){
+    return new embed()
-        return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+        .setColor(mc)
-            .setColor(mc)
+        .setFooter({text:changer.username,iconURL:changer.displayAvatarURL()})
-            .setDescription("Ticket: "+channel.name)
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }else{
-        return new embed()
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
-            .setColor(mc)
-            .setDescription("Loading...")
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }
 }

core/interactionHandlers/handlers/accepted/claiming.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.username,iconURL:interaction.user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -22,25 +22,40 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketTrue") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
 
         if (closeTicketButtonChecker == true) return
         closeTicketButtonChecker = true
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
                     permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return
             }
         }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
         
-        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
 
         /**
          * @type {String}
@@ -55,7 +70,7 @@ module.exports = () => {
         })
 
         interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
         closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -56,12 +56,16 @@ module.exports = () => {
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
                     permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return interaction.deferUpdate()
             }
@@ -93,7 +97,7 @@ module.exports = () => {
          })
  
          //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
          closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/deleting.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -22,14 +22,18 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker == true) return
         deleteTicketButtonChecker = true
 
         const firstcomponents = bot.buttons.close.openRowNormal
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
                 permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }
@@ -50,9 +54,9 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
         await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker = false
     })
 
@@ -62,14 +66,18 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue1") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker1 == true) return
         deleteTicketButtonChecker1 = true
 
         const firstcomponents = bot.buttons.close.closeCommandRow
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
                 permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }
@@ -90,8 +98,10 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker1 = false
+
     })
 }

core/interactionHandlers/handlers/accepted/reopening.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -17,12 +17,25 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //REOPEN
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTreopenTicket") return
 
-        interaction.deferUpdate()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                return interaction.deferUpdate()
+            }
+        }
+
+        await interaction.deferUpdate()
         interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
     })
 }

core/interactionHandlers/handlers/firstmsg.js

@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder

core/interactionHandlers/handlers/handlers.js

@@ -1,6 +1,5 @@
 module.exports = () => {
     require("./firstmsg")()
-    require("./sendTranscript")()
     require("./verifyBars")()
 
     //accepted
@@ -8,4 +7,5 @@ module.exports = () => {
     require("./accepted/reopening")()
     require("./accepted/deleting")()
     require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }

core/interactionHandlers/handlers/sendTranscript.js

@@ -1,44 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-const log = bot.errorLog.log
-
-const storage = bot.storage
-const hiddendata = bot.hiddenData
-const embed = discord.EmbedBuilder
-const mc = config.main_color
-
-const button = discord.ButtonBuilder
-const arb = discord.ActionRowBuilder
-const bs = discord.ButtonStyle
-
-
-module.exports = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "OTsendTranscript") return
-
-        interaction.deferUpdate()
-        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        try {
-        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
-        }catch{}
-    })
-}

core/interactionHandlers/handlers/verifyBars.js

@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -16,53 +16,85 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //CLOSE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicket") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketFalse") return
         
-        interaction.deferUpdate()
+        try {
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+            await interaction.deferUpdate()
+        } catch{}
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse") return
         
-        interaction.deferUpdate()
+        try {
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+            await interaction.deferUpdate()
+        } catch{}
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE NO TRANSCRIPT
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket1") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse1") return
         
-        interaction.deferUpdate()
+        try {
+            await interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
     })
 }

core/languageManager.js

@@ -1,33 +1,30 @@
 const index = require("../index")
 
 if (index.developerConfig){
-    var config = require("../devConfig.json")
+    var config = require("../devconfig.json")
 }else{var config = require("../config.json")}
 
-
 var localLanguage = require("../language/english.json")
-if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
+const fs = require("fs")
-else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
-else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")
-else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
-else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
-else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
-else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
-else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
-else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
-else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
-
 
 const errorLog = async () => {
     const chalk = await (await import("chalk")).default
 
-    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
 }
 
 const successLog = async (language) => {
     const chalk = await (await import("chalk")).default
 
-    console.log(chalk.green("loaded language "+language+"..."))
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
 }
 
 if (!localLanguage){
@@ -38,5 +35,5 @@ if (!localLanguage){
     runError()
 }else{
     exports.language = localLanguage
-    successLog(config.languagefile)
+    successLog(config.languageFile)
 }

core/logo.txt

@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   

core/reactionRoles.js

@@ -11,65 +11,94 @@ const APIEvents = require("./api/modules/events")
 module.exports = async () => {
     const chalk = await (await import("chalk")).default
     
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
+        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
-        if (!interaction.customId.startsWith("newR")) return
+        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
+        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
 
-        interaction.deferUpdate()
+        bot.actionRecorder.push({
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })
 
-        if (interaction.customId.startsWith("newR")){
-            const optionid = interaction.customId.split("newR")[1]
-            if (!optionid){
-                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
-                return
-            }
 
+        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
+        if (!optionidRaw.includes("newR")) return
+        const optionid = optionidRaw.split("newR")[1]
+        if (!optionid){
+            interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+            return
+        }else{
             try {
+                await interaction.deferUpdate()
+            } catch{}
+        }
 
-                const option = require("./utils/getButton").getOption(optionid)
+        try {
-                /**@type {"add"|"remove"|"add&remove"} */
+
-                const mode = option.mode
+            const option = require("./utils/getButton").getOption(optionid)
-                const user = interaction.member
+            /**@type {"add"|"remove"|"add&remove"} */
+            const mode = option.mode
+            const user = interaction.member
+            
+            if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+
+            }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                    
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
                 
-                if (mode == "add"){
+            }else if (mode == "add&remove"){
-                    option.roles.forEach((role) => {
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
+                option.roles.forEach((role) => {
+                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
                         interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-        
+                        
-                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                         const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                        APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                    })
+                    }else {
-
-                }else if (mode == "remove"){
-                    option.roles.forEach((role) => {
                         interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                         
-                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                         const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                        APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                    })
+                    }
-                    
+                })
-                }else if (mode == "add&remove"){
-                    option.roles.forEach((role) => {
-                        if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
-                            interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
-                            
-                            log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                            APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                        }else {
-                            interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                            
-                            log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                            APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                        }
-                    })
-                }
-                    
-            }catch{
-                interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
             }
+                
+        }catch{
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
         }
     })
 }

core/slashSystem/autoSlashUpdate.js

@@ -0,0 +1,87 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    const sid = config.serverId
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid)
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid)
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid)
+}

core/slashSystem/slashEnable.js

@@ -7,9 +7,10 @@ const configParser = require("../utils/configParser")
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
 
-module.exports = async () => {
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
     const chalk = (await import("chalk")).default
-    const sid = config.server_id
+    const sid = config.serverId
 
     const ids = configParser.getTicketValuesArray("id")
     /**@type {[{name:String,value:String}]} */
@@ -30,15 +31,20 @@ module.exports = async () => {
     var readystats = 0
 
     //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
-    setInterval(() => {
+    if (!invisible){
-        process.stdout.cursorTo(0)
+        setInterval(() => {
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
+            if (process.stdout && process.stdout.cursorTo) process.stdout.cursorTo(0)
-        if (readystats >= 12){
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 14")+" commands ready! (this can take up to 40 seconds)")
-            console.log(chalk.green("\nready!"))
+            if (readystats >= 14){
-            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
+                console.log(chalk.green("\nready!"))
-            process.exit(1)
+                console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
-        }
+                process.exit(1)
-    },100)
+            }
+        },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)
 
     //slashtranslation
     const ST = require("../../language/slashcmds/slash.json").data
@@ -243,4 +249,57 @@ module.exports = async () => {
         readystats++
     })
 
+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //stats
+    client.application.commands.create({
+        name:"stats",
+        description:"See bot statistics!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.Subcommand,
+                name:"global",
+                description:"See the global bot stats!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"ticket",
+                description:"See the stats of a ticket (use inside of ticket)!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"user",
+                description:"See the stats from a user or yourself!",
+                options:[
+                    {
+                        type:acot.User,
+                        name:"user",
+                        required:false,
+                        description:"See the stats from a specific user!"
+                    }
+                ]
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
 }

core/startscreen.js

@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}

core/statsManager.js

@@ -0,0 +1,383 @@
+const { EmbedBuilder, Guild, TextChannel, Message, User } = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permissionChecker = require("./utils/permisssionChecker")
+
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"|"TICKETS_AUTOCLOSED"|"TRANSCRIPTS_CREATED"|"TIME_SINCE_UPDATE"|"LAST_VERSION"} OTGlobalStatsType */
+/**@typedef {"CREATED_AT"|"CREATED_BY"|"STATUS"} OTTicketStatsType */
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"} OTUserStatsType */
+/**
+ * @callback OTStatsCallback
+ * @param {Boolean|Number|String|undefined} current
+ * @returns {Boolean|Number|String|undefined}
+ */
+
+
+/**
+ * @param {OTGlobalStatsType} type 
+ * @param {OTStatsCallback} callback 
+ */
+const updateGlobalStats = (type,callback) => {
+    const currentstat = bot.statsStorage.get("global",type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("global",type,newstat)
+    }
+}
+
+/**
+ * @param {OTTicketStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateTicketStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("ticket"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("ticket"+id,type,newstat)
+    }
+}
+
+/**
+ * @param {OTUserStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateUserStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("user"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("user"+id,type,newstat)
+    }
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const removeStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    bot.statsStorage.delete(newScope,type)
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const existStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return (typeof bot.statsStorage.get(newScope,type) == "undefined") ? false : true
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const getStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return bot.statsStorage.get(newScope,type)
+}
+
+const startupStatsManager = () => {
+    //UPDATE LAST UPDATE DATE
+    if (!existStats("global","TIME_SINCE_UPDATE")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+    if ((require("../package.json")).version != getStats("global","LAST_VERSION")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+
+    //UPDATE THE OTHER STATS
+    if (!existStats("global","TICKETS_CREATED")){
+        updateGlobalStats("TICKETS_CREATED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_CLOSED")){
+        updateGlobalStats("TICKETS_CLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_DELETED")){
+        updateGlobalStats("TICKETS_DELETED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_AUTOCLOSED")){
+        updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_REOPENED")){
+        updateGlobalStats("TICKETS_REOPENED",(current) => {
+            return 0
+        })
+    }if (!existStats("global","TRANSCRIPTS_CREATED")){
+        updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+            return 0
+        })
+    }
+
+    //HANDLE MEMBER LEAVE (clear the database)
+    client.on("guildMemberRemove",(member) => {
+        if (existStats("user","TICKETS_CREATED",member.id)){
+            removeStats("user","TICKETS_CREATED",member.id)
+        }
+        if (existStats("user","TICKETS_CLOSED",member.id)){
+            removeStats("user","TICKETS_CLOSED",member.id)
+        }
+        if (existStats("user","TICKETS_DELETED",member.id)){
+            removeStats("user","TICKETS_DELETED",member.id)
+        }
+        if (existStats("user","TICKETS_REOPENED",member.id)){
+            removeStats("user","TICKETS_REOPENED",member.id)
+        }
+    })
+}
+
+/**
+ * @returns {Promise<{startDate:Number, updateDate:Number, version:String, ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, ticketsAutoclosed:Number, transcriptsCreated:Number}>}
+ */
+const getGlobalStats = async () => {
+    //live data
+    const startDate = new Date().getTime() - client.uptime
+    const version = (require("../package.json")).version
+    
+    //saved data
+    const ticketsCreated = getStats("global","TICKETS_CREATED")
+    const ticketsClosed = getStats("global","TICKETS_CLOSED")
+    const ticketsDeleted = getStats("global","TICKETS_DELETED")
+    const ticketsReopened = getStats("global","TICKETS_REOPENED")
+    const ticketsAutoclosed = getStats("global","TICKETS_AUTOCLOSED")
+    const transcriptsCreated = getStats("global","TRANSCRIPTS_CREATED")
+    const timeSinceUpdate = getStats("global","TIME_SINCE_UPDATE")
+
+    return {
+        startDate,
+        updateDate: (typeof timeSinceUpdate == "undefined") ? new Date().getTime() : timeSinceUpdate,
+        version,
+
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        ticketsAutoclosed: (typeof ticketsAutoclosed == "undefined") ? 0 : ticketsAutoclosed,
+        transcriptsCreated: (typeof transcriptsCreated == "undefined") ? 0 : transcriptsCreated,
+    }
+}
+
+/**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<Message[]>}
+     */
+const getmessages = async (channel,limit) => {
+    const final = []
+    var lastId = ""
+
+    while (true) {
+        const options = {limit:100}
+        if (lastId) options.before = lastId
+
+        const messages = await channel.messages.fetch(options)
+        messages.forEach(msg => {final.push(msg)})
+        lastId = messages.last().id
+
+        if (messages.size != 100 || final >= limit) {
+            break
+        }
+    }
+    return final
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ * @returns {Promise<{createdAt:Number, createdBy:String, messageAmount:Number, participants:String[], ticketName:String, status:"open"|"closed"|"reopened"|"autoclosed"}>}
+ */
+const getTicketStats = async (guild,channelid) => {
+    //live data
+    /**@type {TextChannel|undefined} */
+    const channel = guild.channels.cache.find((c) => c.id == channelid)
+    const messageAmount = (channel) ? (await getmessages(channel,5000)).length : 0
+    const participants = (channel) ? channel.members.map((m) => "<@"+m.user.id+">") : []
+
+    //saved data
+    const createdAt = getStats("ticket","CREATED_AT",channelid)
+    const status = getStats("ticket","STATUS",channelid)
+
+    const TEMPcreatedBy = getStats("ticket","CREATED_BY",channelid)
+    const TEMPcreatedByUser = (TEMPcreatedBy) ? guild.members.cache.find((m) => m.id == TEMPcreatedBy) : undefined
+    const createdBy = (TEMPcreatedByUser) ? "<@"+TEMPcreatedByUser.user.id+">" : "an unknown person 😄"
+
+    return {
+        createdAt: (typeof createdAt == "undefined") ? new Date().getTime() : createdAt,
+        createdBy: (typeof createdBy == "undefined") ? 0 : createdBy,
+        messageAmount,
+        participants:participants.slice(0,50),
+        ticketName:channel.name,
+        status: (typeof status == "undefined") ? "open" : status
+    }
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} [channelid]
+ * @returns {Promise<{ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, role:"globaladmin"|"ticketadmin"|"member", userName:String}>}
+ */
+const getUserStats = async (guild,user,channelid) => {
+    //live data
+    const hiddendata = bot.hiddenData.readHiddenData(channelid)
+    const ticketId = (hiddendata.length < 1) ? false : hiddendata.find(d => d.key == "type").value
+
+    const isGlobalAdmin = permissionChecker.global(user.id,guild.id)
+    const isTicketAdmin = (ticketId) ? permissionChecker.ticket(user.id,guild.id,ticketId) : false
+    const role = (isGlobalAdmin) ? "globaladmin" : ((isTicketAdmin) ? "ticketadmin" : "member")
+
+    //saved data
+    const ticketsCreated = getStats("user","TICKETS_CREATED",user.id)
+    const ticketsClosed = getStats("user","TICKETS_CLOSED",user.id)
+    const ticketsDeleted = getStats("user","TICKETS_DELETED",user.id)
+    const ticketsReopened = getStats("user","TICKETS_REOPENED",user.id)
+
+    return {
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        role,
+        userName:user.username
+    }
+}
+
+const createGlobalStatsEmbed = async () => {
+    const stats = await getGlobalStats()
+
+    const sentences = [
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``,
+        `${l.stats.ticketsAutoclosed}: \`${stats.ticketsAutoclosed}\``,
+        
+        `${l.stats.startupDate}: <t:${Math.round(stats.startDate/1000)}:f>`,
+        `${l.stats.latestUpdate}: <t:${Math.round(stats.updateDate/1000)}:D>`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.globalTitle}!`)
+        .setDescription(sentences.slice(0,5).join("\n"))
+        .addFields({
+            name:`${l.stats.systemTitle}:`,
+            value:sentences.slice(5,7).join("\n")
+        })
+        .setFooter({text:`${l.stats.versionTitle}: v${stats.version}`})
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ */
+const createTicketStatsEmbed = async (guild,channelid) => {
+    const stats = await getTicketStats(guild,channelid)
+
+    if (stats.status == "open"){
+        var newStatus = `🟢 \`${l.stats.switches.open}\``
+    }else if (stats.status == "reopened"){
+        var newStatus = `🟢 \`${l.stats.switches.reopened}\``
+    }else if (stats.status == "closed"){
+        var newStatus = `🔴 \`${l.stats.switches.closed}\``
+    }else if (stats.status == "autoclosed"){
+        var newStatus = `🔴 \`${l.stats.switches.autoclosed}\``
+    }
+
+    const sentences = [
+        `${l.stats.ticketCreatedOn}: <t:${Math.round(stats.createdAt/1000)}:f>`,
+        `${l.stats.ticketCreatedBy}: ${stats.createdBy}`,
+        `${l.stats.messagesSent}: \`${stats.messageAmount}\``,
+        `${l.stats.status}: ${newStatus}`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.ticketTitle}`.replace("{0}",`#${stats.ticketName}!`))
+        .setDescription(sentences.join("\n"))
+        .addFields({
+            name:`${l.stats.participants}:`,
+            value:stats.participants.join("\n")
+        })
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} channelid
+ */
+const createUserStatsEmbed = async (guild,user,channelid) => {
+    const stats = await getUserStats(guild,user,channelid)
+
+    if (stats.role == "globaladmin"){
+        var newRole = `🟢 \`${l.stats.switches.globalAdmin}\``
+    }else if (stats.role == "ticketadmin"){
+        var newRole = `🟡 \`${l.stats.switches.ticketAdmin}\``
+    }else if (stats.role == "member"){
+        var newRole = `🔴 \`${l.stats.switches.member}\``
+    }
+
+    const sentences = [
+        `${l.stats.role}: ${newRole}`,
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.userTitle}`.replace("{0}",`${stats.userName}!`))
+        .setDescription(sentences.join("\n"))
+    return embed
+}
+
+module.exports = {
+    updateGlobalStats,
+    updateTicketStats,
+    updateUserStats,
+
+    removeStats,
+    existStats,
+    getStats,
+
+    startupStatsManager,
+
+    getGlobalStats,
+    getTicketStats,
+    getUserStats,
+    createGlobalStatsEmbed,
+    createTicketStatsEmbed,
+    createUserStatsEmbed
+}

core/ticketActions/ticketAutoclose.js

@@ -0,0 +1,65 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        //STATS
+                        bot.statsManager.updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+                            if (typeof current != "undefined") return current+1
+                            return 1
+                        })
+                        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+                            return "autoclosed"
+                        })
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}

core/ticketActions/ticketCloser.js

@@ -18,11 +18,10 @@ const pendingDelete = []
  * @param {Boolean} nomessage
  * @param {String} reason only when closing, not when deleting!
  */
-exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
-    const channelmessages = await channel.messages.fetch()
 
     const newReason = reason ? reason : l.messages.none
 
@@ -31,15 +30,12 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
     if (pendingDelete.includes(channel.id)) return false
 
-    //remove ot bot from transcript
-    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
-
     /**@type {String}*/
     const channelname = channel.name
     const ticketOpenerChannelName = channelname.split(prefix)[1]
 
     //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
+    var getuserID = storage.get("userFromChannel",channel.id)
     try {
         var ticketOpener = client.users.cache.find(u => u.id === getuserID)
         var isDatabaseError = false
@@ -53,11 +49,16 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     var enableTranscript = true
     var deleteRequired = false
 
-    if (mode == "delete"){
+    if (mode == "delete" || mode == "deletenotranscript"){
         //delete
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
         //check perms
         if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
             permsChecker.sendUserNoPerms(user)
             return
         }
@@ -67,45 +68,44 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         if (!nomessage){
             await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
         }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        log("system","deleted a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
         pendingDelete.push(channel.id)
 
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
 
-        //getID & send DM & send api event
+        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-        await channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
 
-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+        //STATS
-
+        bot.statsManager.updateGlobalStats("TICKETS_DELETED",(current) => {
-            const id = hiddendata.data.find(d => d.key == "openerid").value
+            if (typeof current != "undefined") return current+1
-
+            return 1
-            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
-            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
-            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
-            await firstmsg.edit({embeds:[newEmbed]})
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
+        bot.statsManager.updateUserStats("TICKETS_DELETED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.removeStats("ticket","CREATED_BY",channel.id)
+        bot.statsManager.removeStats("ticket","CREATED_AT",channel.id)
+        bot.statsManager.removeStats("ticket","STATUS",channel.id)
+
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)
 
     }else if (mode == "close"){
         //close
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
         //check perms
         if (config.system.closeMode == "adminonly"){
             if (!guild) return
-            if (!permsChecker.command(user.id,guild.id)){
+            if (!permsChecker.ticket(user.id,guild.id,ticketId)){
                 permsChecker.sendUserNoPerms(user)
                 return
             }
@@ -116,230 +116,138 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         const pfb = discord.PermissionFlagsBits
 
         if (!isDatabaseError) permissionArray.push({
-            id:ticketOpener,
+            id:ticketOpener.id,
             type:"member",
             allow:[pfb.ViewChannel],
             deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
         })
 
         permissionArray.push({
-            id:guild.roles.everyone,
+            id:guild.roles.everyone.id,
             type:"role",
             deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
         })
 
         //add main adminroles
-        config.main_adminroles.forEach((role,index) => {
+        config.adminRoles.forEach((role,index) => {
             try {
                 const adminrole = guild.roles.cache.find(r => r.id == role)
                 if (!adminrole) return
 
                 permissionArray.push({
-                    id:adminrole,
+                    id:adminrole.id,
                     type:"role",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
                 })
             }catch{
                 log("system","invalid role! At 'config.json => main_adminroles:"+index)
             }
         })
 
-        //add ticket adminroles
+        if (!ticketData) return
-        await channel.messages.fetchPinned().then(msglist => {
+        if (ticketData.closedCategory.enable){
-            var firstmsg = msglist.last()
+            /**@type {discord.CategoryChannel} */
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            try {
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+                channel.setParent(category)
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+            }catch{
+                bot.errorLog.log("system","failed to move channel to new category!")
+            }
+        }
 
-            if (!ticketData) return
+        ticketData.adminroles.forEach((role,index) => {
-
+            if (!config.adminRoles.includes(role)){
-            if (ticketData.closedCategory.enable){
-                /**@type {discord.CategoryChannel} */
-                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
                 try {
-                    channel.setParent(category)
+                    const adminrole = guild.roles.cache.find(r => r.id == role)
+                    if (!adminrole) return
+                
+                    permissionArray.push({
+                        id:adminrole.id,
+                        type:"role",
+                        allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
+                        deny:[]
+                    })
                 }catch{
-                    bot.errorLog.log("system","failed to move channel to new category!")
+                    log("system","invalid role! At 'config.json => options/ticket/...:"+index)
                 }
             }
-
-            /**
-             * @type {String[]}
-             */
-            const ticketadmin = ticketData.adminroles
-            ticketadmin.forEach((role,index) => {
-                if (!config.main_adminroles.includes(role)){
-                    try {
-                        const adminrole = guild.roles.cache.find(r => r.id == role)
-                        if (!adminrole) return
-                    
-                        permissionArray.push({
-                            id:adminrole,
-                            type:"role",
-                            allow:[pfb.AddReactions,pfb.ViewChannel],
-                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                    }
-                }
-            })
         })
 
         channel.permissionOverwrites.set(permissionArray)
 
         if (!nomessage){
-            //message
+            //message 
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTsendTranscript")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setLabel(l.buttons.sendTranscript)
-                    .setEmoji("📄")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
             const embed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
+                .setColor(config.color)
-                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
                 .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
         }
 
-        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        log("system","closed a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
         
 
-        //getID & send DM & send api event
+        //send api event
-        await channel.messages.fetchPinned().then(msglist => {
+        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
 
-            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+        //STATS
-
+        bot.statsManager.updateGlobalStats("TICKETS_CLOSED",(current) => {
-            const id = hiddendata.data.find(d => d.key == "openerid").value
+            if (typeof current != "undefined") return current+1
-
+            return 1
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
-
+        bot.statsManager.updateUserStats("TICKETS_CLOSED",user.id,(current) => {
-
+            if (typeof current != "undefined") return current+1
-    }else if (mode == "deletenotranscript"){
+            return 1
-        //delete with no transcript
+        })
-        //check perms
+        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
-        if (!guild) return
+            return "closed"
-        if (!permsChecker.command(user.id,guild.id)){
-            permsChecker.sendUserNoPerms(user)
-            return
-        }
-
-        //start delete proccess
-        enableTranscript = false
-        deleteRequired = true
-        if (!nomessage){
-            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
     }
 
-
+    /**
-    if (enableTranscript == true && mode != "deletenotranscript"){
+     * 
-
+     * @param {discord.TextChannel} channel 
-        const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
+     * @param {Number} limit 
-        const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
+     * @returns {Promise<discord.Message[]>} 
-
+     */
-        if (config.system.enable_transcript || config.system.enable_DM_transcript){
+    const getmessages = async (channel,limit) => {
-            var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
+        const final = []
-
+        var lastId = ""
-            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
+    
-        }
+        while (true) {
-                    
+            const options = {limit:100}
-        if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
+            if (lastId) options.before = lastId
-            const transcriptEmbed = new discord.EmbedBuilder()
+    
-                .setColor(config.main_color)
+            const messages = await channel.messages.fetch(options)
-                .setTitle("📄 "+l.messages.newTranscriptTitle)
+            messages.forEach(msg => {final.push(msg)})
-                .setDescription(transcriptReason)
+            lastId = messages.last().id
-                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+    
-            
+            if (messages.size != 100 || final >= limit) {
-            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
+                break
-                embeds:[transcriptEmbed],
+            }
-                files:[fileattachment]
-            })
-        }
-
-        if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(transcriptReason)
-                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-            
-                if (!isDatabaseError) ticketOpener.send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
         }
+        return final
     }
 
-    if (deleteRequired){
-        //const timer = () => {return new Promise((resolve,reject) => {
-        //    setTimeout(() => {resolve(true)},7000)
-        //})}
-        //await timer()
 
-        setTimeout(async () => {
+    const transcriptHandler = async () => {
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
+
+        const APIEvents = require("../api/modules/events")
+        const messages = await getmessages(channel,5000)
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
+    }
+    const deleteHandler = async () => {
+        if (deleteRequired){
             pendingDelete.shift()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)
+
             await channel.delete()
-        },6000)
+        }
     }
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
+    deleteHandler()
 }

core/ticketActions/ticketOpener.js

@@ -10,11 +10,12 @@ const storage = bot.storage
 
 module.exports = () => {
     //dropdown placeholder
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isSelectMenu()) return
+        if (!interaction.isStringSelectMenu()) return
         if (interaction.customId != "OTdropdownMenu") return
-        if (interaction.values.includes("OTChooseTicket")) interaction.deferUpdate()
+        if (interaction.values.includes("OTChooseTicket")){
-
+            await interaction.deferUpdate()
+        }
     })
 
 
@@ -26,7 +27,7 @@ module.exports = () => {
             var customId = "OTnewT"+interaction.options.getString("type")
         }else if (interaction.isButton()){
             var customId = interaction.customId
-        }else if (interaction.isSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+        }else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
             var customId = interaction.values[0]
 
         }else return
@@ -35,7 +36,7 @@ module.exports = () => {
             if (interaction.customId.startsWith("OTnewT")){
                 const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
-                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
                 }
             }
@@ -46,29 +47,19 @@ module.exports = () => {
 
             //ticketoptions from config
             const currentTicketOptions = configParser.getTicketById(customId)
-
             if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
 
-            if (interaction.isButton()){
+            if (interaction.isButton() || interaction.isStringSelectMenu() || interaction.isChatInputCommand()){
-                interaction.deferUpdate()
+                try{
-            }else if (interaction.isChatInputCommand()){
+                    await interaction.deferReply({flags:config.system.answerInEphemeralOnOpen ? ["Ephemeral"] : undefined})
-                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+                }catch{}
-            }else if (interaction.isSelectMenu()){
-                await interaction.deferUpdate()
             }
 
-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
+            const currentUserTicketAmount = storage.get("amountOfUserTickets",interaction.member.id)
-
+            if (config.system.maxAmountOfTickets == 0 || !currentUserTicketAmount || currentUserTicketAmount == "false" || Number(currentUserTicketAmount) < config.system.maxAmountOfTickets){
-                try{
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
-                    }
-                }
-                catch{log("system","can't send DM to member, member doesn't allow dm's")}
-                
 
                 //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(currentUserTicketAmount)+1)
                 var ticketNumber = interaction.member.user.username
 
                 //set ticketName
@@ -86,42 +77,33 @@ module.exports = () => {
                 const pfb = discord.PermissionFlagsBits
                 const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
 
-                //set everyone allowed
+                //set @everyone no ticket access
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = [pfb.ViewChannel]
-                }
                 permissionsArray.push({
-                    id:interaction.guild.roles.everyone,
+                    id:interaction.guild.roles.everyone.id,
                     type:"role",
-                    allow:everyoneAllowPerms,
+                    allow:[],
-                    deny:everyoneDenyPerms
+                    deny:[pfb.ViewChannel]
                 })
 
                 //add the user that created the ticket
                 permissionsArray.push({
-                    id:interaction.member.user,
+                    id:interaction.member.id,
                     type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
                 })
 
                 //add main adminroles
-                config.main_adminroles.forEach((role,index) => {
+                config.adminRoles.forEach((role,index) => {
                     try {
                         const adminrole = guild.roles.cache.find(r => r.id == role)
                         if (!adminrole) return
 
                         permissionsArray.push({
-                            id:adminrole,
+                            id:adminrole.id,
                             type:"role",
-                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
                         })
-                    }catch{
+                    }catch{}
-                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
-                    }
                 })
 
                 //add ticket adminroles
@@ -130,35 +112,51 @@ module.exports = () => {
                  */
                 const ticketadmin = currentTicketOptions.adminroles
                 ticketadmin.forEach((role,index) => {
-                    if (!config.main_adminroles.includes(role)){
+                    if (!config.adminRoles.includes(role)){
                         try {
                             const adminrole = guild.roles.cache.find(r => r.id == role)
                             if (!adminrole) return
                         
                             permissionsArray.push({
-                                id:adminrole,
+                                id:adminrole.id,
                                 type:"role",
-                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
                             })
-                        }catch{
+                        }catch{}
-                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                        }
                     }
                 })
 
+                //add ticket adminroles
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
+                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                            try {
+                                const adminrole = guild.roles.cache.find(r => r.id == role)
+                                if (!adminrole) return
+
+                                permissionsArray.push({
+                                    id:adminrole.id,
+                                    type:"role",
+                                    allow:[pfb.AddReactions,pfb.ViewChannel,pfb.ReadMessageHistory],
+                                    deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                                })
+                            }catch{}
+                        }
+                    })
+                }
+
                 //add member role
-                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
                     try {
-                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
-                        if (!userrole) return
+                        if (userrole){
-                        permissionsArray.push({
+                            permissionsArray.push({
-                            id:userrole,
+                                id:userrole.id,
-                            type:"role",
+                                type:"role",
-                            deny:[pfb.ViewChannel]
+                                deny:[pfb.ViewChannel]
-                        })
+                            })
-                    }catch{
+                        }
-                        log("system","invalid role! At 'config.json => system/member_role")
+                    }catch{}
-                    }
                 }
 
                 //create the channel
@@ -170,25 +168,35 @@ module.exports = () => {
                     permissionOverwrites:permissionsArray
                     
                 }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
+
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
 
-                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
-                    
                     var ticketEmbed = new discord.EmbedBuilder()
                         //.setAuthor({name:interaction.user.id})
-                        .setColor(config.main_color)
+                        .setColor(config.color)
                         .setTitle(currentTicketOptions.name)
                         //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
                     if (currentTicketOptions.ticketmessage.length > 0){
-                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
-                    }else{
-                        ticketEmbed.setDescription(hiddendata)
                     }
 
                     if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
                 
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
                     ticketChannel.send({
-                        content:"<@"+interaction.member.id+"> @here",
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
                         embeds:[ticketEmbed],
                         components:[closeButton]
                     
@@ -196,12 +204,55 @@ module.exports = () => {
                         firstmsg.pin()
                     })
                     
-                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
                     require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    //STATS:
+                    bot.statsManager.updateGlobalStats("TICKETS_CREATED",(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateUserStats("TICKETS_CREATED",interaction.user.id,(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_BY",ticketChannel.id,(current) => {
+                        return interaction.user.id
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_AT",ticketChannel.id,(current) => {
+                        return new Date().getTime()
+                    })
+                    bot.statsManager.updateTicketStats("STATUS",ticketChannel.id,(current) => {
+                        return "open"
+                    })
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel(l.commands.goToTicket)
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if (((interaction.isButton() || interaction.isStringSelectMenu()) && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
+                        if (interaction.deferred || interaction.replied){
+                            interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }else{
+                            interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }
+                    }
                 })
             }else{
+                interaction.editReply({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                 try {
-                    if (config.system.enable_DM_Messages){
+                    if (config.system.dmMessages){
                         interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                     }
                 }
@@ -211,4 +262,4 @@ module.exports = () => {
             }
         }
     })
-}
+}

core/ticketActions/ticketReopener.js

@@ -6,32 +6,36 @@ const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
 const pfb = discord.PermissionFlagsBits
+const permsChecker = require("../utils/permisssionChecker")
 
 /**
      * 
      * @param {discord.Guild} guild 
      * @param {discord.TextBasedChannel} channel 
      * @param {discord.User} user 
+     * @param {String} ticketId option id
      * @returns 
      */
-const reopenTicket = (guild,channel,user) => {
+const reopenTicket = (guild,channel,user,ticketId) => {
-    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+    //check perms
+    if (config.system.closeMode == "adminonly"){
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+    }
+
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.username}])
 
     var permissionsArray = []
 
-    //set everyone allowed
+    //set @everyone no ticket access
-    if (config.system['has@everyoneaccess']){
-        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        var everyoneDenyPerms = []
-    }else{
-        var everyoneAllowPerms = []
-        var everyoneDenyPerms = [pfb.ViewChannel]
-    }
     permissionsArray.push({
         id:guild.roles.everyone,
         type:"role",
-        allow:everyoneAllowPerms,
+        allow:[],
-        deny:everyoneDenyPerms
+        deny:[pfb.ViewChannel]
     })
 
     channel.permissionOverwrites.cache.forEach((p) => {
@@ -42,11 +46,32 @@ const reopenTicket = (guild,channel,user) => {
                 allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
                 deny:[]
             })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
         }
     })
-
     channel.permissionOverwrites.set(permissionsArray)
 
     require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+    
+    //STATS
+    bot.statsManager.updateGlobalStats("TICKETS_REOPENED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateUserStats("TICKETS_REOPENED",user.id,(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+        return "reopened"
+    })
 }
 exports.reopenTicket = reopenTicket

core/transcript.js

@@ -1,75 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
-const getUserInfo = (channel) => {
-    return new Promise((promiseresolve,reject) => {
-        //getID
-        var result = {
-            ticketopener:{
-                discordjsuser:"",
-                id:"/",
-                name:"/"
-            },
-            ticketname:"/"
-        }
-        channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type")
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            result.ticketopener.id = id
-
-            const ticketopener = client.users.cache.find(u => u.id == id)
-            const name = ticketopener.tag
-
-            const channelname = channel.name
-
-            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
-        })
-    })
-}
-
-/**
- * 
- * @param {discord.Message[]} messagecollection 
- * @param {discord.Channel} channel 
- * @returns new `discord.attachmentBuilder`
- */
-
-exports.createTranscript = async (messagecollection,channel) => {
-    const ticketuserdata = await getUserInfo(channel)
-
-    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
-    try {
-        const cd = new Date()
-        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
-        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
-
-        messagecollection.reverse()
-
-        messagecollection.forEach((msg) => {
-            const timestamp = new Date(msg.createdTimestamp)
-
-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
-            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
-        })
-
-        if (filearray.length < 2) filearray.push("transcript is empty")
-        const filestring = filearray.join("\n")
-        const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
-    }catch(err){
-        console.log("[error] "+err)
-        return false
-    }
-}

core/transcriptSystem/communication/compileJsonV1.js

@@ -0,0 +1,123 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? embed.description : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.username,
+                    id:Number(msg.author.id),
+                    color:memberColor,
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.username,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/compileJsonV2.js

@@ -0,0 +1,395 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}, favicon:{enableCustomFavicon:Boolean, imageUrl:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.imageURL(),
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.displayName,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.displayName.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.displayName : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.displayName : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.displayName,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+    const dsf = data.style.favicon
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.displayName,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:dsf.enableCustomFavicon,
+                image:(dsf.imageUrl) ? dsf.imageUrl : "https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/index.js

@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.post("https://apis.dj-dj.be/transcripts/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        if (res.status != 200) resolve(false)
+        
+        resolve(res.data)
+        }catch(err){
+            console.log("Failed HTML transcript upload! Reached Ratelimit 429!")
+            resolve(false)
+        }
+    })
+}

core/transcriptSystem/communication/mentions.js

@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}

core/transcriptSystem/embeds.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name channel name
+ * @param {String} url transcript url
+ * @param {discord.User} user transcript closer
+ * @param {discord.User} creator transcript creator
+ */
+exports.tsready = (name,url,user,creator) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+        
+        if (creator) embed.setFields([{name:"Ticket Creator", value:"<@"+creator.id+">"}])
+
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ "+l.transcripts.title)
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://otdocs.dj-dj.be/docs/current/docs/system/transcripts)"+errDesc)
+    
+    return embed
+}

core/transcriptSystem/info.json

@@ -0,0 +1,3 @@
+{
+    "version":"2"
+}

core/transcriptSystem/manager.js

@@ -0,0 +1,221 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
+    const axios = require("axios").default
+    try{
+        const res = await axios.get("https://apis.dj-dj.be/transcripts/status.json")
+        if (!res || !(res.status == 200) || !res.data) return false
+
+        if (res.data && res.data["v2"] == "online") return true
+        else return false
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    bot.statsManager.updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const tsf = tsconfig.style.favicon
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
+                style:{
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    },
+                    favicon:{
+                        enableCustomFavicon:tsf.enableCustomFavicon,
+                        imageUrl:tsf.imageUrl
+                    }
+                    
+                },
+                bot:{
+                    name:client.user.displayName,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL(),
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.displayName,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
+                }
+            })
+
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`HTML Transcript API: reached ratelimit`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return false
+            }
+
+            if (TSdata.status == "success"){
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,url,user,ticketopener)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,url,user,ticketopener)
+                        try {
+                            ticketopener.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+            }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,null,user,ticketopener)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+            if (tsconfig.sendTranscripts.enableDM && user){
+                const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                try {
+                    ticketopener.send({embeds:[embed],files:[attachment]})
+                }catch{}
+            }
+        }
+    }
+    asyncmanager()
+}

core/transcriptSystem/oldTranscript.js

@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel,backup) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.username+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}

core/transcriptSystem/tsdb.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/utils/configParser.js

@@ -6,7 +6,7 @@ const l = bot.language
 //==================
 
 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */
 
 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -16,10 +16,13 @@ const l = bot.language
 
 
 //OTConfigMessage
-/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean}} OTConfigMessage*/
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */
 
 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
 
@@ -168,8 +171,6 @@ this.websiteType = {}
 this.messageType = {}
 
 
-//OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
 
 /**
  * 

core/utils/getButton.js

@@ -2,22 +2,26 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
 const l = bot.language
+const b = discord.ButtonStyle
 
-/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+/**
+ * @param {String} color
+ * @returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
 const getColor = (color) => {
-    const b = discord.ButtonStyle
+    if (color){
-    if (color.toLowerCase() == "red"){
+        if (color.toLowerCase() == "red"){
-        return b.Danger
+            return b.Danger
-    }else if (color.toLowerCase() == "green"){
+        }else if (color.toLowerCase() == "green"){
-        return b.Success
+            return b.Success
-    }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+        }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
-        return b.Primary
+            return b.Primary
-    }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+        }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
-        return b.Secondary
+            return b.Secondary
-    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+        }else if (color.toUpperCase() == "DANGER" || color.toUpperCase() == "SECONDARY" || color.toUpperCase() == "SUCCESS" || color.toUpperCase() == "PRIMARY"){
-        return color
+            return color
-    }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+        }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
-        return b.Secondary
+            return b.Secondary
+        }else return b.Secondary
     }else return b.Secondary
 }
 
@@ -32,6 +36,12 @@ exports.getOption = getOption
  * @returns {discord.ButtonBuilder|false}
  */
 exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
     const option = getOption(id)
     if (!option) return false
     if (option.type == "ticket"){
@@ -67,28 +77,4 @@ exports.getButton = (id) => {
     }
 
     return button
-}
-
-
-exports.rawButtonData = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-
-        this.color = ""
-        this.enableDmOnOpen = true
-        this.url = ""
-        this.roles = ["",""]
-        this.mode = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.ticketmessage = ""
-        
-    }
 }

core/utils/getDropdown.js

@@ -7,26 +7,34 @@ const configParser = require("./configParser")
 /**
  * 
  * @param {String[]} ids
- * @returns {discord.SelectMenuBuilder|false}
+ * @param {String|undefined|false} placeholder
+ * @returns {discord.StringSelectMenuBuilder|false}
  */
-exports.getDropdown = (ids) => {
+exports.getDropdown = (ids,placeholder) => {
-    const dropdown = new discord.SelectMenuBuilder()
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
+    const dropdown = new discord.StringSelectMenuBuilder()
         .setCustomId("OTdropdownMenu")
         .setDisabled(false)
         .setMaxValues(1)
         .setMinValues(1)
-        .setPlaceholder(l.messages.chooseATicket)
+        .setPlaceholder(placeholder || l.messages.chooseATicket)
         .addOptions(
-            new discord.SelectMenuOptionBuilder()
+            new discord.StringSelectMenuOptionBuilder()
                 .setDefault(true)
-                .setLabel(l.messages.chooseATicket)
+                .setLabel(placeholder || l.messages.chooseATicket)
                 .setValue("OTChooseTicket")
         )
         
     ids.forEach((id) => {
         const option = configParser.getTicketById(id,true)
+        const roleoption = configParser.getRoleById(id,true)
         if (option){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
             .setDefault(false)
             .setValue("OTnewT"+option.id)
 
@@ -35,10 +43,26 @@ exports.getDropdown = (ids) => {
             }else{
                 if (option.label) selectComponent.setLabel(option.label)
                 if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description && option.description.length < 100) selectComponent.setDescription(option.description)
+            }
+
+            dropdown.addOptions(selectComponent)
+
+        }else if (roleoption){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewR"+roleoption.id)
+
+            if (!roleoption.label && !roleoption.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (roleoption.label) selectComponent.setLabel(roleoption.label)
+                if (roleoption.icon) selectComponent.setEmoji(roleoption.icon)
             }
 
             dropdown.addOptions(selectComponent)
         }
+        
     })
     
 

core/utils/getEmbed.js

@@ -14,12 +14,18 @@ const l = bot.language
 
 
 exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
     //-----------------------------------
     //general importing
     const data = require("./configParser").getConfigMessage(id)
     /**@type {discord.ButtonBuilder[]}*/
     var buttons = []
-    /**@type {getButton.rawButtonData[]} */
+    /**@type {import('./configParser').OTAllOptions[]} */
     var buttonData = []
 
     data.options.forEach((option) => {
@@ -34,18 +40,38 @@ exports.createEmbed = (id) => {
     //create the embed
     const embed = new discord.EmbedBuilder()
         .setTitle(data.name)
-    if (data.enableFooter) embed.setFooter({text:data.footer})
+    
-    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }
 
     if (data.enableCustomColor){
         embed.setColor(data.color)
     }else{
-        embed.setColor(config.main_color)
+        embed.setColor(config.color)
     }
 
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
+
     var description = data.description
-    if (data.enableTicketExplaination){
+    if (data.other.enableTicketExplaination){
-        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
+        description = description+"\n\n__"+chooseCategoryMSG+"__\n"
 
         var ticketExplainations = []
         buttonData.forEach((button) => {
@@ -56,8 +82,8 @@ exports.createEmbed = (id) => {
         description = description+ticketExplainations.join("\n\n")
     }
 
-    if (data.enableMaxTicketsWarning){
+    if (data.other.enableMaxTicketsWarning){
-        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
     }
 
     if (description) embed.setDescription(description)
@@ -92,7 +118,8 @@ exports.createEmbed = (id) => {
     //create the component IF DROPDOWN is true
     }else{
         const ids = data.options
-        const dropdown = require("./getDropdown").getDropdown(ids)
+        const customPlaceholder = data.other.customDropdownPlaceholder.enable ? data.other.customDropdownPlaceholder.text : false
+        const dropdown = require("./getDropdown").getDropdown(ids,customPlaceholder)
         var componentRows = [
             new discord.ActionRowBuilder()
                 .setComponents(dropdown)

core/utils/hiddendata.js

@@ -1,66 +1,49 @@
+const storage = require("../../index").storage
 
-/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+/**@typedef {[{key:String,value:String}]} hiddenData */
 
 /**
  * 
- * @param {String} messageContent 
+ * @param {String} channelid 
  * @returns {hiddenData}
  */
 
-exports.readHiddenData = (messageContent) => {
+exports.readHiddenData = (channelid) => {
-    //ticketdata//type:123|userid:456)
+    const content = storage.get("HIDDENDATA",channelid)
-    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    if (!content) return []
-    const rawhidden2 = rawhidden.split("//")
 
-    const datatype = rawhidden2[0]
+    try {
-    var rawhiddendata = rawhidden2[1]
+        return JSON.parse(content)
-    var rawhiddendataArray = rawhiddendata.split("")
+    } catch {
-    rawhiddendataArray.pop()
+        return []
-
+    }
-    rawhiddendata = rawhiddendataArray.join("")
-
-    const splittedData = rawhiddendata.split("|")
-
-    const resultData = []
-    splittedData.forEach((data) => {
-        //   type:123
-        const dataresult = data.split(":")
-
-        resultData.push({key:dataresult[0],value:dataresult[1]})
-    })
-
-    return {type:datatype,data:resultData}
 }
 
 /**
  * 
- * @param {String} type 
+ * @param {String} channelid 
  * @param {[{key:String,value:String}]} data 
- * @returns {String}
+ * @returns {Boolean}
  */
-exports.writeHiddenData = (type,data) => {
+exports.writeHiddenData = (channelid,data) => {
-    const dataValues = []
+    try {
-    data.forEach((d) => {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
-        dataValues.push(d.key+":"+d.value)
+        return true
-    })
+    } catch {
-
+        return false
-    const datastring = dataValues.join("|")
+    }
-
-    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
-
-    return result
 }
 
 /**
  * 
- * @param {String} description
+ * @param {String} channelid
- * @returns {{description:String,hiddenData:hiddenData}}
+ * @returns {Boolean}
  */
-exports.removeHiddenData = (description) => {
+exports.deleteHiddenData = (channelid) => {
-    const hiddenData = this.readHiddenData(description)
+    try {
-
+        storage.delete("HIDDENDATA",channelid)
-    const splitted = description.split("[ ](OTDATA")
+        return true
-    const original = splitted[0]
+    } catch {
-
+        return false
-    return {description:original,hiddenData:hiddenData}
+    }
 }

core/utils/liveStatus.js

@@ -3,13 +3,135 @@ const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")
 
 const loadChalk = async () => {
     return await (await import("chalk")).default
 }
 
-module.exports = async () => {
+//OTLiveStatus
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
+
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://apis.dj-dj.be/livestatus/announcements/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
     const chalk = await loadChalk()
-    
+    globalPluginData = pluginData
-    //LIVESTATUS SOON
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
 }

core/utils/permisssionChecker.js

@@ -12,19 +12,58 @@ const storage = bot.storage
  * @param {String} guildid
  * @returns {Boolean} has permissions?
  */
-exports.command = (memberid,guildid) => {
+exports.global = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"global"
+    })
     const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
-    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
         return false
     }else {return true}
 }
 
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @param {String} optionid
+ * @returns {Boolean} has permissions?
+ */
+exports.ticket = (memberid,guildid,optionid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"ticket"
+    })
+
+    const option = config.options.find((opt) => opt.id == optionid)
+    const ticketadmins = option && option.adminroles ? option.adminroles : []
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+
+    const isGlobalAdmin = config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)})
+    const isTicketAdmin = ticketadmins.some((item)=>{return permsmember.roles.cache.has(item)})
+    const hasAdministrator = permsmember.permissions.has("Administrator")
+    const hasManageGuild = permsmember.permissions.has("ManageGuild")
+
+    return isGlobalAdmin || isTicketAdmin || hasAdministrator || hasManageGuild
+}
+
 /**
  * 
  * @param {discord.User} user 
  * @returns {Boolean}
  */
 exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
     try {
         user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
@@ -39,6 +78,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
     try {
         user.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -53,6 +98,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
     try {
         user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true
@@ -68,6 +119,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
     try {
         channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
@@ -83,6 +140,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
     try {
         channel.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -98,6 +161,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
     try {
         channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true

index.js

@@ -1,89 +1,106 @@
-//    __________       __________       ___________     ____       ____
+/**
-//   /   ____   \     /  ______  \     /          |     |   \      |  |
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
-//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
-//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
-//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
-//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
-//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
-//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
+                                                                       
-//   |  \____/  |     |  |             |          |     |  |     \    |
+                      Hey! we are looking for you!
-//   \__________/     |__|             \__________|     |__|      \___|
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!
 
+
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is an open-source community project!
+    Because of this, almost 80% of all features in OT were ideas from our community!
+    Feel free to add new ideas in our discord server
+    or via github issues! Translations are always welcome!
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.5.9  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://otgithub.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */
+/** discord :)*/
 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const APIBase = require("./core/api/modules/base")
+const client = new discord.Client({
-if (APIBase.embeddedMode){
+    intents:[
-    var tempClient = APIBase.clientLocation
+        GatewayIntentBits.DirectMessages,
-}else{
+        GatewayIntentBits.GuildInvites,
-    var tempClient = new discord.Client({
+        GatewayIntentBits.GuildMembers,
-        intents:[
+        GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.DirectMessages,
+        GatewayIntentBits.Guilds,
-            GatewayIntentBits.GuildInvites,
+        GatewayIntentBits.MessageContent
-            GatewayIntentBits.GuildMembers,
+    ],
-            GatewayIntentBits.GuildMessages,
+    partials:[Partials.Channel,Partials.Message]
-            GatewayIntentBits.Guilds,
+})
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-}
-/**@type {discord.Client} */
-const client = tempClient
 exports.client = client
-client.setMaxListeners(50)
+client.setMaxListeners(120)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
 
+//LOAD CONFIG
 var tempconfig = require("./config.json")
 /**@type {Boolean} */
 var isDevConfig = false
 
 if (process.argv.some((v) => v == "--devconfig")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
-    }; logFLAGS()
     isDevConfig = true
     try{
-    tempconfig = require("./devConfig.json")
+    tempconfig = require("./devconfig.json")
     }catch{tempconfig = require("./config.json")}
 }else{
     tempconfig = require("./config.json")
 }
-if (process.argv.some((v) => v == "--nochecker")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
-    }; logFLAGS()
-}
-if (process.argv.some((v) => v == "--debug")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
-    }; logFLAGS()
-}
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
 exports.developerConfig = isDevConfig
-const language = require("./core/languageManager").language
-exports.language = language
-if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
-
 const config = tempconfig
 exports.config = config
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
+//LOAD LANGUAGE
+const language = require("./core/languageManager").language
+exports.language = language
+
+//LOAD FLAGS
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
+
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
-exports.storage = require('./core/dynamicdatabase/storage')
+exports.storage = require('./core/dynamicdatabase/storage').main
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
 
+exports.statsStorage = require('./core/dynamicdatabase/storage').stats
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded stats storage")
+
 exports.errorLog = require("./core/errorLogSystem")
-const log = this.errorLog.log
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
 this.errorLog.log("debug","loaded new logs")
 
+//LOAD SYSTEM LIBRARYS
+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
 exports.hiddenData = require("./core/utils/hiddendata")
 this.errorLog.log("debug","loaded hiddendataTM")
-
 exports.embeds = {
     commands:require("./core/interactionHandlers/embeds/commands")
 }
@@ -94,92 +111,179 @@ exports.buttons = {
 }
 this.errorLog.log("debug","loaded buttons & embeds")
 
+exports.statsManager = require("./core/statsManager")
+this.statsManager.startupStatsManager()
+
+//START CLIENT LOGIN PROCESS
 client.on('ready',async () => {
     this.errorLog.log("debug","client logged in")
-    var statusSet = false
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
     const setStatus = (type,text) => {
-        if (statusSet == true) return
+        const getTypeEnum = (type) => {
-        const getTypeEnum = (text) => {
+            if (type.toLowerCase() == "playing") return discord.ActivityType.Playing
-            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (type.toLowerCase() == "listening") return discord.ActivityType.Listening
-            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (type.toLowerCase() == "watching") return discord.ActivityType.Watching
-            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else if (type.toLowerCase() == "custom") return discord.ActivityType.Custom
             else return discord.ActivityType.Listening
         }
-        client.user.setActivity(text,{type:getTypeEnum(type)})
+        client.user.setActivity({
-        statusSet = true
+            type:getTypeEnum(type),
-        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
+            state:(text.toLowerCase() == "custom") ? text : undefined,
+            name:text
+        })
     }
     this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
+    })
 
     const chalk = await (await import("chalk")).default
 
-    if (!process.argv[2]){
+    require("./core/startscreen").run()
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
+
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
         this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/liveStatus")()
 
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
+            //refresh status every 10 minutes
+            setInterval(() => {
+                setStatus(config.status.type,config.status.text)
+            },(60*10*1000))
         }
 
-        log("system","bot logged in!")
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })
 
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        var updatingSlash = false
-        return
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-    }
+            /**@type {"true"|"false"|String} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === require("./package.json").version){
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
 
-    if (process.argv[2] == "d"){
+            }else if ((data != require("./package.json").version) && (data != "false")){
-        if (config.status.enabled){
+                require("./core/slashSystem/slashEnable")(true)
-            setStatus(config.status.type,config.status.text)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
         }
-    }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })
 
-    if (!process.argv[2].startsWith("slash")){
+        try {
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
-        this.errorLog.log("debug","loaded console interface")
+        }catch{
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+            this.errorLog.log("info","tried to cache user information, failed!")
-        require("./core/utils/liveStatus")()
-
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
         }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)
 
-        log("system","bot logged in!")
-
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
     }else{
-        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        //slash command activation using node index.js slash (enable|disable)
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
         this.errorLog.log("debug","slashmode activated")
-        console.log("logs:\n================")
-        console.log("client logged in...")
-        console.log("loading files...")
         if (process.argv[3] == "enable"){
             console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
             require("./core/slashSystem/slashEnable")()
         }else if (process.argv[3] == "disable"){
             console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
             require("./core/slashSystem/slashDisable")()
         }else{
-            console.log(chalk.red("Internal Error: unknown slash mode!"))
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
             process.exit(1)
         }
     }
 
-    //load plugins
+    //LOAD PLUGINS (after client login)
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
     require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
     this.errorLog.log("debug","loading plugins")
 })
-if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+
+//LOAD CHECKER.JS
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
+    require("./core/checker").checker()
     this.errorLog.log("debug","loading checker.js")
     this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
+}
 
+//LOAD COMMANDS & CORE
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
     this.errorLog.log("debug","LOADING COMMANDS")
     //commands
     require('./commands/ticket')()
@@ -192,34 +296,79 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/reopen")()
     require("./commands/claim")()
     require("./commands/unclaim")()
+    require("./commands/change")()
+    require("./commands/stats")()
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })
+
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
     this.errorLog.log("debug","LOADING CORE")
     //core
     require('./core/ticketActions/ticketOpener')()
     require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()
 
     this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
     //InteractionHandlers
     require("./core/interactionHandlers/handlers/handlers")()
 
-    //require("./test")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
 }
 
+//LOAD API
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
 this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
 const APIConfig = require("./core/api/api.json")
 
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+//ERROR SYSTEM
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
+
 const debugLog = (debugString) => {
     if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
     }
+    this.errorLog.clearDebugFile()
 }
 const errorLog = (errorString,stack) => {
     if (!APIConfig.disable.debug.all){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
     }
+    this.errorLog.clearDebugFile()
 }
 this.errorLog.log("debug","OT error system loaded successfully")
 
@@ -239,5 +388,62 @@ process.on("uncaughtException",async (error,origin) => {
     APIEvents.onError(error.name+": "+error.message,new Date())
 })
 
-if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+//PARSE .env FILE FROM DOTENV LIB
+//npm i dotenv
+//https://github.com/motdotla/dotenv
+/**@param {Buffer} src */
+const loadFromDotEnv = (src) => {
+    const LINE = /(?:^|^)\s*(?:export\s+)?([\w.-]+)(?:\s*=\s*?|:\s+?)(\s*'(?:\\'|[^'])*'|\s*"(?:\\"|[^"])*"|\s*`(?:\\`|[^`])*`|[^#\r\n]+)?\s*(?:#.*)?(?:$|$)/mg
+    
+    const obj = {}
+    
+    // Convert buffer to string
+    let lines = src.toString()
+    
+    // Convert line breaks to same format
+    lines = lines.replace(/\r\n?/mg, '\n')
+    
+    let match
+    while ((match = LINE.exec(lines)) != null) {
+        const key = match[1]
+    
+        // Default undefined or null to empty string
+        let value = (match[2] || '')
+    
+        // Remove whitespace
+        value = value.trim()
+    
+        // Check if double quoted
+        const maybeQuote = value[0]
+    
+        // Remove surrounding quotes
+        value = value.replace(/^(['"`])([\s\S]*)\1$/mg, '$2')
+    
+        // Expand newlines if double quoted
+        if (maybeQuote === '"') {
+        value = value.replace(/\\n/g, '\n')
+        value = value.replace(/\\r/g, '\r')
+        }
+    
+        // Add to object
+        obj[key] = value
+    }
+    process.env.TOKEN = obj.TOKEN
+}
+
+//LOGIN SYSTEM
+if (config.token.fromENV){
+    loadFromDotEnv(fs.readFileSync(".env"))
+    client.login(process.env.TOKEN)
+}else{
+    client.login(config.token.value)
+}
+
 this.errorLog.log("debug","login with token")

language/arabic.json

@@ -1,83 +1,135 @@
 {
-  "errors": {
+    "_CREDITS":"deqressing",
-    "missingArgsTitle": "قيمة غير صالحة!",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
-    "missingArgsDescription": "قيمة مفقودة",
-    "noPermsTitle": "ليس لديك برمشنات !",
-    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
-    "chooseFromListTitle": "Invalid ID",
-    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
-    "boterror": "خلل في البوت !",
-    "notInTicketTitle": "انت لست في تكت!",
-    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
-    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
-    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
-    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
-    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
-  },
-  "commands": {
-    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
-    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
-    "renameTitle": "تم تغيير أسم التكت الى {0}!",
-    "closeTitle": "تم أغلاق التكت!",
-    "deleteTitle": " جاري حذف التكت...",
-    "reopenTitle": "إعادة فتح التكت!",
-    "claimTitle":"This ticket is now claimed to {0}",
-    "unclaimTitle":"This ticket isn't claimed anymore!",
 
-    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+    "errors": {
-    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+        "missingArgsTitle": "قيمة غير صالحة!",
-  },
+        "missingArgsDescription": "قيمة مفقودة",
-  "helpMenu": {
+        "noPermsTitle": "ليس لديك برمشنات !",
-    "title": "الأوامر المتاحة:",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التيكت!",
-    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+        "chooseFromListTitle": "الايدي غير صحيح!",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+        "boterror": "خلل في البوت !",
+        "notInTicketTitle": "انت لست في تكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التيكت!",
+        "ticketDoesntExist": "هذا التيكت لم يعد فعال!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+        "anotherOption": "هذا الخيار ليس التيكت و لكنه شيء أخر!",
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التيكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
+    },
+    "commands": {
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التيكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التيكت!",
+        "renameTitle": "تم تغيير أسم التيكت الى {0}!",
+        "closeTitle": "تم أغلاق التيكت!",
+        "deleteTitle": " جاري حذف التيكت...",
+        "reopenTitle": "إعادة فتح التيكت!",
+        
+        "claimTitle":"تم تعيين التيكت الى {0}",
+        "unclaimTitle":"هذا التيكت لم يتم تعيينه لاحد",
+        "changeTitle":"!تم تغيير نوع التيكت الى {0}",
 
-    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+        "statsTitle":"ها هي احصائيات {0}",
-    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+        "autocloseTitle":"سيتم اغلاق التيكت تلقائيا في {0}",
-    "closeCmd": "أغلاق التكت.",
+        "autocloseRejectTitle":"تم الغاء اغلاق التيكت تلقائيا",
-    "deleteCmd": "حذف التكت.",
+        "autocloseWarn":"هذا يؤثر فقط على التذاكر الغير نشطة",
-    "addCmd": "إضافة مستخدم الى التكت.",
-    "removeCmd": "إزالة مستخدم من التكت.",
-    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
-  },
-  "buttons": {
-    "close": "إغلاق التكت",
-    "delete": "حذف التكت",
-    "reopen": "إعادة فتح التكت",
-    "sendTranscript": "طبع التكت",
-    "closeWithReason":"close with reason"
-  },
-  "messages": {
-    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
-    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
-    "closedTitle": "تم إغلاق التكت!",
-    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
-    "createdTitle": "تم إنشاء تكت!",
-    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
-    "newTicketDmTitle": "تكت جديد!",
+        "goToTicket":"الذهاب الى التيكت",
-    "closedTicketDmTitle": "تم إغلاق التكت!",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
-    "deletedTicketDmTitle": "تم حذف التكت!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
-    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+    },
-    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+    "helpMenu": {
-    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "title": "الأوامر المتاحة:",
-    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
-    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
-    "hereIsTheTranscript": "هذا هي النسخة:",
 
-    "chooseCategory": "أختر الكتقاجوري:",
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-    "gettingdeleted": "يتم حذف التكت...",
+        "renameCmd": "إعادة تسمية التيكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التيكت.",
+        "deleteCmd": "حذف التيكت.",
+        "addCmd": "إضافة مستخدم الى التيكت.",
+        "removeCmd": "إزالة مستخدم من التيكت.",
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"تغيير نوع التيكت.",
+        "claimCmd":"تعيينك لتيكت معين.",
+        "unclaimCmd":"الغاء التغيين لتيكت معين",
+        "statsCmd":"اضهار احصائيات التيكت",
+        "autocloseCmd":"قم بضبط مؤقت لاغلاق التيكت تلقائياً"
+    },
+    "buttons": {
+        "close": "إغلاق التيكت",
+        "delete": "حذف التيكت",
+        "reopen": "إعادة فتح التيكت",
+        "closeWithReason":"اغلاق مع سبب"
+    },
+    "messages": {
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التيكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التيكت او إعادة فتحة مجدداً!*",
+        "createdTitle": "تم إنشاء تكت!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
-    "none": "لا يوجد",
+        "newTicketDmTitle": "تكت جديد!",
-    "reason": "سبب",
+        "closedTicketDmTitle": "تم إغلاق التيكت!",
+        "deletedTicketDmTitle": "تم حذف التيكت!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التيكت!",
+        
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التيكت...",
 
-    "deletedby":"deleted by",
+        "none": "لا يوجد",
-        "closedby":"closed by",
+        "reason": "سبب",
-        "modalreason":"What is the reason for closing this ticket?",
+        "createdat":"تم الانشاء في",
-        "chooseATicket": "Choose a ticket"
+        "openedby":"تم الانشاء من قبل",
-  }
+        "deletedby":"تم الحذف من قبل",
+        "closedby":"تم الاغلاق من قبل",
+        
+        "modalreason":"ماهو سببك لاغلاق التيكت؟",
+        "chooseATicket": "اختار تيكت معين"
+    },
+    "transcripts":{
+        "title":"سجل",
+        "processed":"يتم معالجة هذا السجل...",
+        "wait":"فضلا انتظر",
+        "estimated":"الوقت المتوقع",
+        "available":"تم انشاء السجل وهو متاح هنا"
+    },
+    "stats":{
+        "globalTitle":"احصائيات العامه",
+        "ticketTitle":"احصائيات التيكت ل {0}",
+        "userTitle":"احصائيات المستخدم {0}",
+        "systemTitle":"احصائيات السيستم",
+        "versionTitle":"نسخة البوت",
+
+        "ticketsCreated":"التيكتس التي تمت انشاؤه",
+        "ticketsClosed":"التيكتس التي تمت اغلاقه",
+        "ticketsDeleted":"التيكتس التي تمت حذفه",
+        "ticketsReopened":"التيكتس التي تمت العادة فتحه",
+        "ticketsAutoclosed":"التيكتس التي تمت اغلاقه تلقائيا",
+        "transcriptsCreated":"السجلات التي تمت انشاؤه",
+        "startupDate":"تم تشغيل البوت في",
+        "latestUpdate":"اخر التحديثات",
+        "ticketCreatedOn":"تم انشاءالتيكت في",
+        "ticketCreatedBy":"تم انشاء التيكت من قبل",
+        "messagesSent":"جميع الرسائل",
+        "status":"الحالة",
+        "participants":"المشاركون",
+        "role":"الرانك",
+
+        "switches":{
+            "globalAdmin":"ادمن عام",
+            "ticketAdmin":"ادمن تيكت",
+            "member":"عضو",
+            "open":"مفتوح",
+            "reopened":"اعادة فتحه",
+            "closed":"مغلق",
+            "autoclosed":"مغلق تلقائياً"
+        },
+
+        "errorUserNotFound":"هذا المستخدم لم يتم العثور عليه في قاعدة بياناتنا!"
+    }
 }

language/bulgarian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Stragar",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Грешни Аргументи!",
+        "missingArgsDescription":"Липсват Аргументи",
+        "noPermsTitle":"Нямате позволение!",
+        "noPermsDescription":"Трябва ви `ADMINISTRATOR` правомощия или да бъде в списъка с роли!",
+        "noPermsDelete":"Само админ може да изтрива тикети!",
+        "chooseFromListTitle":"Грешно ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Грешка на Бота!",
+        "notInTicketTitle":"Не сте в билет!",
+        "notInTicketDescription":"Тази команда не работи извън тикета!",
+        "ticketDoesntExist":"Този тикет е изтрит!",
+        "roleDoesntExist":"Тази роля вече не съществува!",
+        "anotherOption":"Тази опция не е тикет, а друг вид!",
+        "maxAmountTitle":"Достигнахте максимален лимит!",
+        "maxAmountDescription":"Вече имате прекалено много брой тикети!\nНе може да създадете нов!",
+        "somethingWentWrong":"**Нещо се обърка!**\nОпитай отново след малко!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавен {0} в тикета!",
+        "userRemovedTitle":"Премахнат {0} от тикета!",
+        "renameTitle":"Името е сменено на {0}!",
+        "closeTitle":"Затворете тикета",
+        "deleteTitle":"Изтрийте този тикет...",
+        "reopenTitle":"Отоворете тикета отново!",
+        
+        "claimTitle":"Този тикет е взет от {0}",
+        "unclaimTitle":"Този тикет не може да бъде взет вече!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Статистика за {0}!",
+        "autocloseTitle":"Този тикет ще се затвори автоматично след {0}!",
+        "autocloseRejectTitle":"Този тикет вече няма да се затваря автоматично!",
+        "autocloseWarn":"Това засяга само неактивни тикети!",
+
+        "goToTicket":"отидете на тикет",
+        "ticketWarning":"Текста е добавен по-долу!",
+        "maxTicketWarning":"**Предопреждение:** _Ти можеш да създадеш {0} тикети(s) време!_"
+    },
+    "helpMenu":{
+        "title":"Налични команди:",
+        "header1":"**Отидете на {0}, за да създадете тикет!**\n\n",
+        "header2":"**Изпълнете командата `/new` или `/ticket`, за да създадете тикет!**\n\n",
+
+        "msgCmd":"Създаване на вградено съобщение с бутони. (само за администратори)",
+        "renameCmd":"Преименувайте билет. (без интервали)",
+        "closeCmd":"Затвори билет.",
+        "deleteCmd":"Изтрий билет.",
+        "addCmd":"Добави потребител към билета.",
+        "removeCmd":"Премахни потребител от билета.",
+        "reopenCmd":"Повторно отваряне на билет след като е затворен.",
+        "changeCmd":"Промени типа на билета.",
+        "claimCmd":"Претендирай за билет.",
+        "unclaimCmd":"Откажи претенцията за билет.",
+        "statsCmd":"Преглед на статистиката на билета.",
+        "autocloseCmd":"Задай таймер за автоматично затваряне на билета"
+    },
+    "buttons":{
+        "close":"Затвори билет",
+        "delete":"Изтрий билет",
+        "reopen":"Повторно отвори билет",
+        "closeWithReason":"затвори с причина"
+    },
+    "messages":{
+        "closedDescription":"Само администраторите могат да говорят в този билет сега!\n\n*Кликнете върху бутона по-долу, за да изтриете или повторно отворите този билет!*",
+        "createdTitle":"Създаден билет!",
+        "createdDescription":"Вашият билет е създаден, можете да го забележите по пинг!",
+
+        "newTicketDmTitle":"Нов билет!",
+        "closedTicketDmTitle":"Билетът е затворен!",
+        "deletedTicketDmTitle":"Билетът е изтрит!",
+        "closedTicketDmDescription":"Вашият билет е затворен!",
+        "deletedTicketDmDescription":"Вашият билет е изтрит!",
+        "reopenTicketDmTitle":"Билетът е повторно отворен!",
+        "reopenTicketDmDescription":"Вашият билет е повторно отворен!",
+
+        "chooseCategory":"изберете категория:",
+        "gettingdeleted":"Билетът се изтрива...",
+
+        "none":"няма",
+        "reason":"причина",
+        "createdat":"създаден на",
+        "openedby":"отворен от",
+        "deletedby":"изтрит от",
+        "closedby":"затворен от",
+        
+        "modalreason":"Каква е причината за затваряне на този билет?",
+        "chooseATicket": "Изберете билет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Този транскрипт се обработва",
+        "wait":"Моля, изчакайте!",
+        "estimated":"Приблизително време",
+        "available":"Транскриптът е достъпен тук"
+    },
+    "stats":{
+        "globalTitle":"Глобална статистика",
+        "ticketTitle":"Статистика на билета за {0}",
+        "userTitle":"Статистика на потребителя за {0}",
+        "systemTitle":"Системна статистика",
+        "versionTitle":"Версия на бота",
+
+        "ticketsCreated":"Създадени билети",
+        "ticketsClosed":"Затворени билети",
+        "ticketsDeleted":"Изтрити билети",
+        "ticketsReopened":"Повторно отворени билети",
+        "ticketsAutoclosed":"Автоматично затворени билети",
+        "transcriptsCreated":"Създадени транскрипти",
+        "startupDate":"Дата на стартиране",
+        "latestUpdate":"Последно обновление",
+        "ticketCreatedOn":"Билет създаден на",
+        "ticketCreatedBy":"Билет създаден от",
+        "messagesSent":"Изпратени съобщения",
+        "status":"Статус",
+        "participants":"Участници",
+        "role":"Роля",
+
+        "switches":{
+            "globalAdmin":"Глобален администратор",
+            "ticketAdmin":"Администратор на билет",
+            "member":"Член",
+            "open":"Отворен",
+            "reopened":"Повторно отворен",
+            "closed":"Затворен",
+            "autoclosed":"Автоматично затворен"
+        },
+
+        "errorUserNotFound":"Този потребител не може да бъде намерен в базата данни за статистика!"
+    }
+}

language/custom.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
@@ -15,8 +18,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -25,9 +27,17 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,19 +52,20 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
         "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
         "createdTitle":"Ticket Created!",
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -66,18 +77,59 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/czech.json

@@ -1,83 +1,135 @@
 {
+    "_CREDITS":"spyeye_",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
-        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsTitle":"Neplatný Argument!",
-        "missingArgsDescription":"Chybí argumenty",
+        "missingArgsDescription":"Chybí Argument",
-        "noPermsTitle":"Nemáš práva!",
+        "noPermsTitle":"K tomuto nemáš práva!",
-        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDescription":"Potřebuješ `ADMINISTRATOR` roli nebo být na seznamu povolených rolí!",
-        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "noPermsDelete":"Pouze Admin může vymazat ticket!",
         "chooseFromListTitle":"Neplatné ID",
-        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
-        "boterror":"Error!",
+        "boterror":"Chyba Bota!",
         "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo ticket!",
-        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "ticketDoesntExist":"Tento ticket už neexistuje!",
-        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "roleDoesntExist":"Tato role už neexistuje!",
-        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "anotherOption":"Tato možnost není ticket, ale jiná!",
-        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountTitle":"Byl dosáhnut maximální počet",
-        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "maxAmountDescription":"Dosáhl jsi maximální počet povolených ticketů!\nTakže si nemůžeš vytvořit nový.",
-        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsíme zkuste to později!"
-        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
     },
     "commands":{
-        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userAddedTitle":"Přidat {0} do tohoto ticketu.",
-        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "userRemovedTitle":"Odstranit {0} z tohoto ticketu.",
-        "renameTitle":"Jméno bylo změněno!",
+        "renameTitle":"Změnit jméno na {0}!",
-        "closeTitle":"Zavři tento ticket!",
+        "closeTitle":"Uzavřít tento ticket!",
-        "deleteTitle":"Smaž tento ticket!",
+        "deleteTitle":"Probíhá vymazání ticketu...",
-        "reopenTitle":"Znovu otevři ticket!",
+        "reopenTitle":"Ticket byl znovu otevřen",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket není nadále převzaný",
+        "changeTitle":"Typ ticketu byl změněn {0}!",
 
-        "ticketWarning":"The embed is in the message below!",
+        "statsTitle":"Zde jsou informace o ticketu {0}!",
-        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+        "autocloseTitle":"Tento ticket bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticket již nebude automaticky uzavřen!",
+        "autocloseWarn":"Tato možnost uzavře pouze neaktivní tickety!",
+
+        "goToTicket":"Jít do ticketu",
+        "ticketWarning":"Embed se náchází pod touto zprávou.",
+        "maxTicketWarning":"**Warning:** _V tuto chvíli můžeš vytvořit pouze {0} ticketů_"
     },
     "helpMenu":{
-        "title":"Příkazy:",
+        "title":"Zde jsou všechny dostupné příkazy:",
-        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header1":"**Pro vytvoření ticketu bež do {0} **\n\n",
-        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+        "header2":"**Použij příkaz `/new` nebo `/ticket` pro vytvoření nového ticketu**\n\n",
 
-        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "msgCmd":"Vytvoř embed s tlačíky. (Pouze Admin)",
-        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "renameCmd":"Přejmenovat ticket. (Bez mezer)",
-        "closeCmd":"Zavři ticket.",
+        "closeCmd":"Zavřít ticket.",
-        "deleteCmd":"Smaž ticket.",
+        "deleteCmd":"Odstranit ticket.",
-        "addCmd":"Přidej člena do ticketu.",
+        "addCmd":"Přidat uživatele do ticketu.",
-        "removeCmd":"Odebere člena z ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Znovu otevři ticket po uzavření."
+        "reopenCmd":"Znovu otevře ticket, který byl uzavřen.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
     },
     "buttons":{
-        "close":"Zavři ticket",
+        "close":"Uzavřít ticket",
-        "delete":"Smaž ticket",
+        "delete":"Vymazat ticket",
-        "reopen":"Znovu otevři ticket",
+        "reopen":"Znovu otevřít ticket",
-        "sendTranscript":"Odešli log ticketu",
+        "closeWithReason":"Zavřít s důvodem"
-        "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Ticket znovu otevřen!",
+        "closedDescription":"Zde mohou psát pouze Admin uživatelé\n\n*Klikni na tlačítko níže pro smazání nebo pro znovu otevření tohoto ticketu!*",
-        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "createdTitle":"Ticket otevřen!",
-        "closedTitle":"Zavřený ticket!",
+        "createdDescription":"Tvůj ticket je vytvořen, můžeš si ho všimnout pomocí pingu!",
-        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
-        "createdTitle":"Ticket vytvořen!",
-        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
 
         "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket uzavřen!",
+        "closedTicketDmTitle":"Ticket byl Uzavřen!",
-        "deletedTicketDmTitle":"Ticket smazán!",
+        "deletedTicketDmTitle":"Ticket byl Odstraněn!",
-        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "closedTicketDmDescription":"Tvůj ticket je uzavřen!",
-        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "deletedTicketDmDescription":"Tvůj ticket byl vymazán!",
-        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
-        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřený!",
-        "newTranscriptTitle":"Nový log ticketu je zde!",
-        "hereIsTheTranscript":"Zde je log:",
 
-        "chooseCategory":"Vyber kategorii:",
+        "chooseCategory":"Vyber si kategorii:",
-        "gettingdeleted":"Ticket bude smazán",
+        "gettingdeleted":"Ticket bude vymazán...",
 
-        "none":"nic",
+        "none":"Žádný",
-        "reason":"důvod",
+        "reason":"Důvod",
+        "createdat":"Otevřeno v",
+        "openedby":"Otevřel",
+        "deletedby":"Vymázáno uživatelem",
+        "closedby":"Uzavřeno uživatelem",
+        
+        "modalreason":"Zde napiš důvod uzavření tohoto ticketu.",
+        "chooseATicket": "Vyber si ticket"
+    },
+    "transcripts":{
+        "title":"Záznam",
+        "processed":"Tento záznam byl zpracován",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde."
+    },
+    "stats":{
+        "globalTitle":"Globální statistiky",
+        "ticketTitle":"Ticket statistiky pro {0}",
+        "userTitle":"Uživatelské statistiky pro {0}",
+        "systemTitle":"Systémové statistiky",
+        "versionTitle":"Verze bota",
 
-        "deletedby":"deleted by",
+        "ticketsCreated":"Ticketů vytvořeno:",
-        "closedby":"closed by",
+        "ticketsClosed":"Tickety zavřeno:",
-        "modalreason":"What is the reason for closing this ticket?",
+        "ticketsDeleted":"Ticketu smazáno:",
-        "chooseATicket": "Choose a ticket"
+        "ticketsReopened":"Ticketů znovuotevřených:",
+        "ticketsAutoclosed":"Ticketů automaticky zavřeno:",
+        "transcriptsCreated":"Záloh ticketů vytvořeno:",
+        "startupDate":"Datum zapnutí",
+        "latestUpdate":"Poslední aktualizace",
+        "ticketCreatedOn":"Ticket založen na",
+        "ticketCreatedBy":"Ticket vytvořil",
+        "messagesSent":"Zpráva poslána",
+        "status":"Status",
+        "participants":"Účastníci",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Globální Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Člen",
+            "open":"Otevřený",
+            "reopened":"Znovuotevřený",
+            "closed":"Zavřený",
+            "autoclosed":"Automaticky zavřený"
+        },
+
+        "errorUserNotFound":"Tento uživatel nebyl nalezen v databázi statistik!"
     }
 }

language/danish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":".the_gamer",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
+  },
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
+
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
+  },
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
+
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
+  },
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
+  },
+  "messages": {
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
+
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
+
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
+
+    "none": "intet",
+    "reason": "grundlag",
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
+    "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
+  },
+  "stats":{
+    "globalTitle":"Globale Statestikker",
+    "ticketTitle":"Ticket Statestikker tilhørende: {0}",
+    "userTitle":"Bruger Statestikker tilhørende:  {0}",
+    "systemTitle":"System Statestikker",
+    "versionTitle":"Bot Version",
+
+    "ticketsCreated":"Tickets Oprettet",
+    "ticketsClosed":"Tickets Lukket",
+    "ticketsDeleted":"Tickets Slettet",
+    "ticketsReopened":"Tickets Genåbnet",
+    "ticketsAutoclosed":"Tickets Autolukket",
+    "transcriptsCreated":"Transcripts Oprettet",
+    "startupDate":"Startup Dato",
+    "latestUpdate":"Seneste Opdatering",
+    "ticketCreatedOn":"Ticket Oprettet Den",
+    "ticketCreatedBy":"Ticket Oprettet Af",
+    "messagesSent":"Beskeder sendt",
+    "status":"Status",
+    "participants":"Deltagere",
+    "role":"Rolle",
+
+    "switches":{
+        "globalAdmin":"Global Admin",
+        "ticketAdmin":"Ticket Admin",
+        "member":"Medlem",
+        "open":"Åben",
+        "reopened":"Genåbnet",
+        "closed":"Lukket",
+        "autoclosed":"Autolukket"
+    },
+
+    "errorUserNotFound":"Denne bruger kan ikke findes i statestik databasen!"
+}
+}

language/dutch.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"djj123dj",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
         "missingArgsTitle":"Onjuiste parameters!",
         "missingArgsDescription":"Er missen parameters",
@@ -15,8 +18,7 @@
         "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
         "maxAmountTitle":"Maximum numer bereikt!",
         "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
-        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
-        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
         "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
@@ -25,9 +27,17 @@
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
         "reopenTitle":"Ticket heropend!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "claimTitle":"Dit ticket is geclaimed door {0}",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",
 
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
@@ -42,19 +52,20 @@
         "deleteCmd":"Verijder een ticket.",
         "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
     },
     "buttons":{
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"sluit met reden"
     },
     "messages":{
-        "reopenTitle":"Ticket heropend!",
-        "reopenDescription":"Voel vrij om weer te praten!",
-        "closedTitle":"Ticket gesloten!",
         "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
         "createdTitle":"Ticket Aangemaakt!",
         "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
@@ -66,18 +77,59 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Er is een nieuw transcript!",
+        
-        "hereIsTheTranscript":"Hier is het transcript:",
-
         "chooseCategory":"kies een categorie:",
         "gettingdeleted":"Ticket wordt verwijderd...",
 
         "none":"geen",
         "reason":"reden",
-
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
         "deletedby":"verwijderd door",
         "closedby":"gesloten door",
+
         "modalreason":"Wat is de reden om dit ticket te sluiten?",
         "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats voor {0}",
+        "userTitle":"User Stats voor {0}",
+        "systemTitle":"Systeem Stats",
+        "versionTitle":"Bot Versie",
+
+        "ticketsCreated":"Tickets Gemaakt",
+        "ticketsClosed":"Tickets Gesloten",
+        "ticketsDeleted":"Tickets Verwijderd",
+        "ticketsReopened":"Tickets Heropend",
+        "ticketsAutoclosed":"Tickets Auto-gesloten",
+        "transcriptsCreated":"Transcripts Gemaakt",
+        "startupDate":"Opstart Datum",
+        "latestUpdate":"Laatste Update",
+        "ticketCreatedOn":"Ticket Gemaakt Op",
+        "ticketCreatedBy":"Ticket Gemaakt Door",
+        "messagesSent":"Berichten Verzonden",
+        "status":"Status",
+        "participants":"Deelnemers",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Globale Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Heropend",
+            "closed":"Gesloten",
+            "autoclosed":"Auto-gesloten"
+        },
+
+        "errorUserNotFound":"Deze user kan niet in de database gevonden worden!"
     }
 }

language/english.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
@@ -15,8 +18,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -25,9 +27,17 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,19 +52,20 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
         "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
         "createdTitle":"Ticket Created!",
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -66,18 +77,59 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/estonian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"iamnotmega",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Puuduvad argumendid!",
+        "missingArgsDescription":"Puuduv argument",
+        "noPermsTitle":"Õiguseid pole!",
+        "noPermsDescription":"Teil peab olema ADMINISTRAATORI luba või olema lubatud rollide loendis!",
+        "noPermsDelete":"Ainult administraatorid saavad piletit kustutada!",
+        "chooseFromListTitle":"Vigane ID",
+        "chooseFromListDescription":"Valige allolevast id-st:",
+        "boterror":"Boti viga!",
+        "notInTicketTitle":"Te ei ole piletil!",
+        "notInTicketDescription":"See käsk ei tööta pileti väliste käskudena!",
+        "ticketDoesntExist":"See pilet ei eksisteeri enam!",
+        "roleDoesntExist":"See roll ei eksisteeri enam!",
+        "anotherOption":"See valik pole pilet, vaid teist tüüpi!",
+        "maxAmountTitle":"Maksimaalne arv saavutatud!",
+        "maxAmountDescription":"Olete saavutanud maksimaalse lubatud piletite arvu!\nSeetõttu ei saa te uut luua!",
+        "somethingWentWrong":"**Midagi läks valesti!**\nPalun proovige hiljem uuesti!"
+    },
+    "commands":{
+        "userAddedTitle":"Lisatud {0} sellele piletile!",
+        "userRemovedTitle":"Eemaldatud {0} sellest piletist!",
+        "renameTitle":"Muudetud nimi {0}-ks!",
+        "closeTitle":"See pilet on suletud!",
+        "deleteTitle":"See pilet kustutatakse...",
+        "reopenTitle":"See pilet on taas avatud!",
+
+        "claimTitle":"See pilet on määratud {0}-le",
+        "unclaimTitle":"See pilet ei ole enam määratud!",
+        "changeTitle":"Piletitüüp muudetud {0}-ks!",
+
+        "statsTitle":"Siin on statistika {0} jaoks!",
+        "autocloseTitle":"See pilet suletakse automaatselt pärast {0}!",
+        "autocloseRejectTitle":"See pilet ei suletakse enam automaatselt!",
+        "autocloseWarn":"See mõjutab ainult mitteaktiivseid pileteid!",
+
+        "goToTicket":"mine piletile",
+        "ticketWarning":"Manus on allolevas sõnumis!",
+        "maxTicketWarning":"**Hoiatus:** _Saate luua ainult {0} pilet(it) korraga!_"
+    },
+    "helpMenu":{
+        "title":"Saadaval olevad käsud:",
+        "header1":"**Mine {0} juurde, et luua pilet!**\n\n",
+        "header2":"**Käivitage käsk `/new` või `/ticket`, et luua pilet!**\n\n",
+
+        "msgCmd":"Kuvab manust koos nuppudega. (ainult administraatorid)",
+        "renameCmd":"Piletile nime andmine. (ilma tühikuteta)",
+        "closeCmd":"Pilet sulgeda.",
+        "deleteCmd":"Pilet kustutada.",
+        "addCmd":"Lisage kasutaja piletile.",
+        "removeCmd":"Eemaldage kasutaja piletist.",
+        "reopenCmd":"Avage pilet pärast selle sulgemist uuesti.",
+        "changeCmd":"Muuta piletitüüpi.",
+        "claimCmd":"Pilet määrata.",
+        "unclaimCmd":"Pilet määramata jätta.",
+        "statsCmd":"Kuva pileti statistika.",
+        "autocloseCmd":"Määrake taimer, et pilet automaatselt sulgeda"
+    },
+    "buttons":{
+        "close":"Sulge pilet",
+        "delete":"Kustuta pilet",
+        "reopen":"Ava pilet uuesti",
+        "closeWithReason":"sulge põhjusega"
+    },
+    "messages":{
+        "closedDescription":"Ainult administraatorid saavad selles piletis rääkida!\n\n*Klõpsake alloleval nupul, et see pilet kustutada või uuesti avada!*",
+        "createdTitle":"Pilet loodud!",
+        "createdDescription":"Teie pilet on loodud, tuvastate selle pingi järgi!",
+
+        "newTicketDmTitle":"Uus pilet!",
+        "closedTicketDmTitle":"Pilet suletud!",
+        "deletedTicketDmTitle":"Pilet kustutatud!",
+        "closedTicketDmDescription":"Teie pilet on suletud!",
+        "deletedTicketDmDescription":"Teie pilet on kustutatud!",
+        "reopenTicketDmTitle":"Pilet uuesti avatud!",
+        "reopenTicketDmDescription":"Teie pilet on uuesti avatud!",
+
+        "chooseCategory":"vali kategooria:",
+        "gettingdeleted":"Pilet kustutatakse...",
+
+        "none":"puudub",
+        "reason":"põhjus",
+        "createdat":"loodud",
+        "openedby":"avanud",
+        "deletedby":"kustutanud",
+        "closedby":"sulgenud",
+        
+        "modalreason":"Mis on selle pileti sulgemise põhjus?",
+        "chooseATicket":"Valige pilet"
+    },
+    "transcripts":{
+        "title":"Protokoll",
+        "processed":"See protokoll on töötlemisel",
+        "wait":"Palun oodake!",
+        "estimated":"Eeldatav aeg",
+        "available":"Protokoll on saadaval siin"
+    },
+    "stats":{
+        "globalTitle":"Üldine statistika",
+        "ticketTitle":"Piletistatistika {0} jaoks",
+        "userTitle":"Kasutajastatistika {0} jaoks",
+        "systemTitle":"Süsteemi statistika",
+        "versionTitle":"Boti versioon",
+
+        "ticketsCreated":"Loodud piletid",
+        "ticketsClosed":"Suletud piletid",
+        "ticketsDeleted":"Kustutatud piletid",
+        "ticketsReopened":"Uuesti avatud piletid",
+        "ticketsAutoclosed":"Automaatselt suletud piletid",
+        "transcriptsCreated":"Loodud protokollid",
+        "startupDate":"Käivituskuupäev",
+        "latestUpdate":"Viimane värskendus",
+        "ticketCreatedOn":"Pilet loodud",
+        "ticketCreatedBy":"Pilet loodud kasutaja poolt",
+        "messagesSent":"Saadetud sõnumid",
+        "status":"Olek",
+        "participants":"Osalejad",
+        "role":"Roll",
+
+        "switches":{
+            "globalAdmin":"Globaalne administraator",
+            "ticketAdmin":"Pileti administraator",
+            "member":"Liige",
+            "open":"Avatud",
+            "reopened":"Uuesti avatud",
+            "closed":"Suletud",
+            "autoclosed":"Automaatselt suletud"
+        },
+
+        "errorUserNotFound":"Seda kasutajat ei leitud statistika andmebaasist!"
+    }
+}

language/finnish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"iamnotmega",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Virheelliset argumentit!",
+        "missingArgsDescription":"Puuttuva argumentti",
+        "noPermsTitle":"Ei oikeuksia!",
+        "noPermsDescription":"Tarvitset `ADMINISTRATOR`-oikeudet tai olla sallittujen roolien listalla!",
+        "noPermsDelete":"Vain ylläpitäjät voivat poistaa lipun!",
+        "chooseFromListTitle":"Virheellinen tunniste",
+        "chooseFromListDescription":"Valitse yksi alla olevista tunnisteista:",
+        "boterror":"Botti virhe!",
+        "notInTicketTitle":"Et ole lipussa!",
+        "notInTicketDescription":"Tämä komento ei toimi lipun ulkopuolella!",
+        "ticketDoesntExist":"Tätä lippua ei ole enää olemassa!",
+        "roleDoesntExist":"Tätä roolia ei ole enää olemassa!",
+        "anotherOption":"Tämä vaihtoehto ei ole lippu vaan toinen tyyppi!",
+        "maxAmountTitle":"Maksimimäärä saavutettu!",
+        "maxAmountDescription":"Olet saavuttanut sallittujen lippujen maksimimäärän!\nEt voi luoda uutta!",
+        "somethingWentWrong":"**Jotain meni pieleen!**\nYritä uudelleen myöhemmin!"
+    },
+    "commands":{
+        "userAddedTitle":"Lisätty {0} tähän lippuun!",
+        "userRemovedTitle":"Poistettu {0} tästä lipusta!",
+        "renameTitle":"Nimetty uudelleen {0}!",
+        "closeTitle":"Suljettu tämä lippu!",
+        "deleteTitle":"Poistetaan tätä lippua...",
+        "reopenTitle":"Avattu tämä lippu uudelleen!",
+        
+        "claimTitle":"Tämä lippu on varattu {0}:lle",
+        "unclaimTitle":"Tämä lippu ei ole enää varattu!",
+        "changeTitle":"Vaihdettu lipun tyyppi {0}:ksi!",
+
+        "statsTitle":"Tässä ovat tilastot {0}:lle!",
+        "autocloseTitle":"Tämä lippu sulkeutuu automaattisesti {0} jälkeen!",
+        "autocloseRejectTitle":"Tämä lippu ei sulkeudu enää automaattisesti!",
+        "autocloseWarn":"Tämä vaikuttaa vain passiivisiin lipputilanteisiin!",
+
+        "goToTicket":"siirry lippuun",
+        "ticketWarning":"Upotus on alla olevassa viestissä!",
+        "maxTicketWarning":"**Varoitus:** _Voit luoda kerralla vain {0} lippua!_"
+    },
+    "helpMenu":{
+        "title":"Saatavilla olevat komennot:",
+        "header1":"**Siirry {0}:ään luodaksesi lipun!**\n\n",
+        "header2":"**Aja komento `/new` tai `/ticket` luodaksesi lipun!**\n\n",
+
+        "msgCmd":"Luo upotus painikkeilla. (vain ylläpitäjille)",
+        "renameCmd":"Nimeä lippu uudelleen. (ilman välilyöntejä)",
+        "closeCmd":"Sulje lippu.",
+        "deleteCmd":"Poista lippu.",
+        "addCmd":"Lisää käyttäjä lippuun.",
+        "removeCmd":"Poista käyttäjä lipusta.",
+        "reopenCmd":"Avaa lippu uudelleen sen sulkeutumisen jälkeen.",
+        "changeCmd":"Vaihda lipun tyyppi.",
+        "claimCmd":"Varaa lippu.",
+        "unclaimCmd":"Poista varaaminen lippusta.",
+        "statsCmd":"Näytä lipun tilastot.",
+        "autocloseCmd":"Aseta ajastin sulkeaksesi lipun automaattisesti"
+    },
+    "buttons":{
+        "close":"Sulje lippu",
+        "delete":"Poista lippu",
+        "reopen":"Avaa lippu uudelleen",
+        "closeWithReason":"sulje syyn kanssa"
+    },
+    "messages":{
+        "closedDescription":"Vain ylläpitäjät voivat puhua tässä lipussa nyt!\n\n*Napsauta alla olevaa painiketta poistaaksesi tai avataksesi tämän lipun!*",
+        "createdTitle":"Lippu luotu!",
+        "createdDescription":"Lippusi on luotu, voit tunnistaa sen pingillä!",
+
+        "newTicketDmTitle":"Uusi lippu!",
+        "closedTicketDmTitle":"Lippu suljettu!",
+        "deletedTicketDmTitle":"Lippu poistettu!",
+        "closedTicketDmDescription":"Lippusi on suljettu!",
+        "deletedTicketDmDescription":"Lippusi on poistettu!",
+        "reopenTicketDmTitle":"Lippu avattu uudelleen!",
+        "reopenTicketDmDescription":"Lippusi on avattu uudelleen!",
+
+        "chooseCategory":"valitse kategoria:",
+        "gettingdeleted":"Lippu poistetaan...",
+
+        "none":"ei mikään",
+        "reason":"syy",
+        "createdat":"luotu",
+        "openedby":"avasi",
+        "deletedby":"poistanut",
+        "closedby":"sulkenut",
+        
+        "modalreason":"Mikä on syy tämän lipun sulkemiseen?",
+        "chooseATicket": "Valitse lippu"
+    },
+    "transcripts":{
+        "title":"Pöytäkirja",
+        "processed":"Tämä pöytäkirja käsitellään",
+        "wait":"Odota hetki!",
+        "estimated":"Arvioitu aika",
+        "available":"Pöytäkirja on saatavilla täällä"
+    },
+    "stats":{
+        "globalTitle":"Maailmanlaajuiset tilastot",
+        "ticketTitle":"Lipputilastot {0}:lle",
+        "userTitle":"Käyttäjätilastot {0}:lle",
+        "systemTitle":"Järjestelmätilastot",
+        "versionTitle":"Bottiversio",
+
+        "ticketsCreated":"Luodut liput",
+        "ticketsClosed":"Suljetut liput",
+        "ticketsDeleted":"Poistetut liput",
+        "ticketsReopened":"Uudelleen avatut liput",
+        "ticketsAutoclosed":"Automaattisesti suljetut liput",
+        "transcriptsCreated":"Luodut pöytäkirjat",
+        "startupDate":"Käynnistyspäivämäärä",
+        "latestUpdate":"Viimeisin päivitys",
+        "ticketCreatedOn":"Lippu luotu",
+        "ticketCreatedBy":"Lippu luonut",
+        "messagesSent":"Lähetetyt viestit",
+        "status":"Tila",
+        "participants":"Osallistujat",
+        "role":"Rooli",
+
+        "switches":{
+            "globalAdmin":"Globaali ylläpitäjä",
+            "ticketAdmin":"Lippuadmin",
+            "member":"Jäsen",
+            "open":"Auki",
+            "reopened":"Uudelleen avattu",
+            "closed":"Suljettu",
+            "autoclosed":"Automaattisesti suljettu"
+        },
+
+        "errorUserNotFound":"Tätä käyttäjää ei löydy tilastotietokannasta!"
+    }
+}

language/french.json

@@ -1,83 +1,135 @@
 {
+    "_CREDITS":"tostam",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
-        "missingArgsTitle":"Arguments invalides!",
+        "missingArgsTitle":"Arguments invalides !",
-        "missingArgsDescription":"Argument manquant",
+        "missingArgsDescription":"Argument manquant !",
-        "noPermsTitle":"Pas de permissions!",
+        "noPermsTitle":"Tu n'as pas les permissions requises !",
-        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés !",
-        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
+        "noPermsDelete":"Seuls les staffs peuvent supprimer un ticket !",
-        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListTitle":"ID invalide !",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
-        "boterror":"Bot Error!",
+        "boterror":"Erreur du bot !",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
-        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "ticketDoesntExist":"Ce ticket n'existe pas !",
-        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe pas !",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
-        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountTitle":"Montant maximum de ticket atteint !",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
-        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé !**\nVeuillez réessayer une autre fois !"
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
-        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userAddedTitle":"{0} a été ajouté à ce ticket !",
-        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "userRemovedTitle":"{0} a été supprimé de ce ticket !",
-        "renameTitle":"Changement du nom en {0}!",
+        "renameTitle":"Changement de nom du ticket en {0} !",
-        "closeTitle":"Fermé ce ticket!",
+        "closeTitle":"Ticket fermé",
         "deleteTitle":"Suppression de ce ticket...",
-        "reopenTitle":"A rouvert ce ticket!",
+        "reopenTitle":"Ticket réouvert",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "claimTitle":"Ce ticket est maintenant réclamé par {0}",
+        "unclaimTitle":"Ce ticket n'est plus réclamé !",
+        "changeTitle":"Modification du type de ticket en {0} !",
 
-        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "statsTitle":"Voici les statistiques pour {0} !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0} !",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement !",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs !",
+
+        "goToTicket":"Aller au ticket",
+        "ticketWarning":"L'intégration est dans le message ci-dessous !",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer seulement {0} ticket(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Commandes disponibles :",
+        "title":"Commandes disponibles :",
-        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
         "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons (administrateurs uniquement)",
-        "renameCmd":"Renommer un ticket. (sans espaces)",
+        "renameCmd":"Renommer un ticket (sans espaces)",
-        "closeCmd":"Fermer un ticket.",
+        "closeCmd":"Fermer un ticket",
-        "deleteCmd":"Supprimer un billet.",
+        "deleteCmd":"Supprimer un ticket",
-        "addCmd":"Ajouter un utilisateur au ticket.",
+        "addCmd":"Ajouter un utilisateur au ticket",
-        "removeCmd":"Supprimer un utilisateur du ticket.",
+        "removeCmd":"Supprimer un utilisateur du ticket",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Réouvrir un ticket après sa clôture",
+        "changeCmd":"Changer le type de ticket",
+        "claimCmd":"Réclamer un ticket",
+        "unclaimCmd":"Annuler la réclamation d'un ticket",
+        "statsCmd":"Afficher les statistiques des tickets",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
-        "delete":"Supprimer le billet",
+        "delete":"Supprimer le ticket",
-        "reopen":"Billet de réouverture",
+        "reopen":"Réouvrir le ticket",
-        "sendTranscript":"Transcript",
+        "closeWithReason":"Fermer avec une raison"
-        "closeWithReason":"fermer avec une raison"
     },
     "messages":{
-        "reopenTitle":"A rouvert ce ticket!",
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou réouvrir ce ticket !*",
-        "reopenDescription":"N'hésitez pas à reparler!",
+        "createdTitle":"Ticket créé !",
-        "closedTitle":"Fermé ce ticket!",
-        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
-        "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau billet!",
+        "newTicketDmTitle":"Nouveau ticket !",
-        "closedTicketDmTitle":"Billet fermé!",
+        "closedTicketDmTitle":"Ticket fermé !",
-        "deletedTicketDmTitle":"Billet supprimé !",
+        "deletedTicketDmTitle":"Ticket supprimé !",
-        "closedTicketDmDescription":"Votre billet est fermé !",
+        "closedTicketDmDescription":"Votre ticket est fermé !",
-        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "deletedTicketDmDescription":"Votre ticket est supprimé !",
-        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmTitle":"Ticket réouvert !",
-        "reopenTicketDmDescription":"Votre billet est rouvert !",
+        "reopenTicketDmDescription":"Votre ticket est réouvert !",
-        "newTranscriptTitle":"Une nouvelle transcription est ici!",
+        
-        "hereIsTheTranscript":"Voici la transcription :",
+        "chooseCategory":"Choisissez une catégorie:",
-
-        "chooseCategory":"choisissez une catégorie:",
         "gettingdeleted":"Le ticket est en cours de suppression...",
 
-        "none":"rien",
+        "none":"Rien",
-        "reason":"raison",
+        "reason":"Raison",
-
+        "createdat":"Créé à",
-        "deletedby":"supprimé par",
+        "openedby":"Ouvert par",
-        "closedby":"fermé par",
+        "deletedby":"Supprimé par",
-        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "closedby":"Fermé par",
+        
+        "modalreason":"Qu'elle est la raison pour fermer ce ticket ?",
         "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estimé:",
+        "available":"La transcript est disponible ici"
+    },
+    "stats":{
+        "globalTitle":"Statistiques du serveur",
+        "ticketTitle":"Statistiques des tickets pour {0}",
+        "userTitle":"Statistiques des utilisateurs pour {0}",
+        "systemTitle":"Statistiques du système",
+        "versionTitle":"Version du bot",
+
+        "ticketsCreated":"Tickets créés",
+        "ticketsClosed":"Tickets fermés",
+        "ticketsDeleted":"Tickets supprimés",
+        "ticketsReopened":"Tickets réouverts",
+        "ticketsAutoclosed":"Tickets fermés automatiquement",
+        "transcriptsCreated":"Transcriptions créées",
+        "startupDate":"Date de démarrage du bot",
+        "latestUpdate":"Dernière mise à jour",
+        "ticketCreatedOn":"Ticket créé le",
+        "ticketCreatedBy":"Ticket créé par",
+        "messagesSent":"Messages envoyés",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Administrateur global",
+            "ticketAdmin":"Administrateur des tickets",
+            "member":"Membre",
+            "open":"Ouvrir",
+            "reopened":"Réouvert",
+            "closed":"Fermé",
+            "autoclosed":"Fermé automatiquement"
+        },
+
+        "errorUserNotFound":"Cet utilisateur est introuvable dans la base de données de statistiques !"
     }
 }

language/german.json

@@ -1,83 +1,135 @@
-{
+{
-    "errors":{
+    "_CREDITS":"david.3",
-        "missingArgsTitle":"Ungültiges Argument!",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
-        "missingArgsDescription":"Fehlendes Argument!",
+
-        "noPermsTitle":"Du hast keine Rechte!",
+    "errors":{
-        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "missingArgsTitle":"Ungültiges Argument!",
-        "noPermsDelete":"Only admins can delete a ticket!",
+        "missingArgsDescription":"Fehlendes Argument!",
-        "chooseFromListTitle":"Ungültige ID",
+        "noPermsTitle":"Du hast keine Rechte!",
-        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
-        "boterror":"Bot Fehler!",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
-        "notInTicketTitle":"Du bist ein kein Ticket!",
+        "chooseFromListTitle":"Ungültige ID",
-        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
-        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
+        "boterror":"Bot Fehler!",
-        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
-        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
-        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
-        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
-        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
-        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+        "maxAmountTitle":"Das Limit wurde erreicht!",
-    },
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
-    "commands":{
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
-        "userAddedTitle":"Added {0} to this ticket!",
+    },
-        "userRemovedTitle":"Removed {0} from this ticket!",
+    "commands":{
-        "renameTitle":"Changed the name to {0}!",
+        "userAddedTitle":"User geaddet!",
-        "closeTitle":"Closed this ticket!",
+        "userRemovedTitle":"User entfernt!",
-        "deleteTitle":"Deleting this ticket...",
+        "renameTitle":"Der Name wurde geändert!",
-        "reopenTitle":"Re-Opened this ticket!",
+        "closeTitle":"Dieses Ticket schließen!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
-
+        
-        "ticketWarning":"The embed is in the message below!",
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
-        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
-    },
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
-    "helpMenu":{
+
-        "title":"Available Commands:",
+        "statsTitle":"Hier sind die Stats für {0}!",
-        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
-        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
-
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
-        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+
-        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "goToTicket":"Geh zu deinem Ticket",
-        "closeCmd":"Schließen Sie ein Ticket.",
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "deleteCmd":"Ein Ticket löschen.",
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
-        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+    },
-        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+    "helpMenu":{
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+        "title":"Hilfe Menu:",
-    },
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
-    "buttons":{
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
-        "close":"Ticket schließen",
+
-        "delete":"Ticket löschen",
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
-        "reopen":"Ticket wieder öffnen",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
-        "sendTranscript":"Transcript-Datei senden",
+        "closeCmd":"Schließen Sie ein Ticket.",
-        "closeWithReason":"Geschlossen mit dem Grund"
+        "deleteCmd":"Ein Ticket löschen.",
-    },
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
-    "messages":{
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenTitle":"Dieses Ticket wiedereröffnet!",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
-        "reopenDescription":"Sie können gerne weiterreden!",
+        "changeCmd":"Ticket Typ ändern",
-        "closedTitle":"Dieses Ticket geschlossen!",
+        "claimCmd":"Ticket beanspruchen",
-        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
-        "createdTitle":"Ticket erstellt!",
+        "statsCmd":"Ticket Stats",
-        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
-
+    },
-        "newTicketDmTitle":"Neues Ticket!",
+    "buttons":{
-        "closedTicketDmTitle":"Ticket schließen!",
+        "close":"Ticket schließen",
-        "deletedTicketDmTitle":"Ticket löschen!",
+        "delete":"Ticket löschen",
-        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "reopen":"Ticket wieder öffnen",
-        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "closeWithReason":"Geschlossen mit dem Grund"
-        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
+    },
-        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
+    "messages":{
-        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
-        "hereIsTheTranscript":"Hier ist das Transscript:",
+        "createdTitle":"Ticket erstellt!",
-
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
-        "chooseCategory":"Wähle eine Kategorie:",
+
-        "gettingdeleted":"Ticket wird gelöscht...",
+        "newTicketDmTitle":"Neues Ticket!",
-
+        "closedTicketDmTitle":"Ticket schließen!",
-        "none":"none",
+        "deletedTicketDmTitle":"Ticket löschen!",
-        "reason":"reason",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
-
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
-        "deletedby":"Gelöscht von",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
-        "closedby":"Geschlossen von",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
-        "modalreason":"Was ist der Grund für das schließen des Tickets?",
+
-        "chooseATicket": "Wähle ein Ticket"
+        "chooseCategory":"Wähle eine Kategorie:",
-    }
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"Grund",
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats für {0}",
+        "userTitle":"NutzerStats für {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets erstellt",
+        "ticketsClosed":"Tickets geschlossen",
+        "ticketsDeleted":"Tickets gelöscht",
+        "ticketsReopened":"Tickets wiedergeöffnet",
+        "ticketsAutoclosed":"Tickets Autogeschlossen",
+        "transcriptsCreated":"Transcripts erstellt",
+        "startupDate":"Start Datum",
+        "latestUpdate":"Letztes Update",
+        "ticketCreatedOn":"Ticket erstellt am",
+        "ticketCreatedBy":"Ticket erstellt von",
+        "messagesSent":"Nachrichten gesendet",
+        "status":"Status",
+        "participants":"Teilnehmer",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Nutzer",
+            "open":"Öffnen",
+            "reopened":"Wiedergeöffnet",
+            "closed":"Geschlossen",
+            "autoclosed":"Autogeschlossen"
+        },
+
+        "errorUserNotFound":"Der Nutzer wurde in der Statistik-Datenbank nicht gefunden!"
+    }
 }

language/greek.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Γιατι να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
+    }
+}

language/hungarian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"kornel0706",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Hibás paraméter!",
+        "missingArgsDescription":"Hiányzó paraméter",
+        "noPermsTitle":"Nincs jogosultságod!",
+        "noPermsDescription":"Rendszergazda jogosultság szükséges!",
+        "noPermsDelete":"Csak adminok törölhetnek hibajegyet!",
+        "chooseFromListTitle":"Hibás ID",
+        "chooseFromListDescription":"Válassz az alábbi ID_k közül:",
+        "boterror":"Bot hiba",
+        "notInTicketTitle":"Nem vagy hibajegyben!",
+        "notInTicketDescription":"Ez a parancs nem működik, csak hibajegyekben!",
+        "ticketDoesntExist":"Ez a hibajegy már nem létezik!",
+        "roleDoesntExist":"Ez a rang már nem létezik!",
+        "anotherOption":"Ez a választási lehetőség nem hibajegy!",
+        "maxAmountTitle":"Maximum limit elérve!",
+        "maxAmountDescription":"Elérted a maximum hibajegyek számát!\nEzért nem tudsz létrehozni mégegyet!",
+        "somethingWentWrong":"**Hiba történt!**\nKérlek próbáld újra később!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} hozzáadva a hibajegyhez!",
+        "userRemovedTitle":"{0} eltávolítva a hibajegyből!",
+        "renameTitle":"Név megváltoztatva: {0}!",
+        "closeTitle":"Hibajegy lezárva!",
+        "deleteTitle":"Hibajegy törlése...",
+        "reopenTitle":"Hibajegy újranyitva!",
+        
+        "claimTitle":"Ezt a hibajegyet {0} birtokolja",
+        "unclaimTitle":"A hibajegy többé nincsen birtokolva!",
+        "changeTitle":"A hibajegy típusa a következővé lett módosítva: {0}!",
+
+        "statsTitle":"Itt vannak {0} statisztikái!",
+        "autocloseTitle":"A hibajegy ennyi idő múlva autómatikusan törölve lesz: {0}!",
+        "autocloseRejectTitle":"A hibajegy többé nem lesz lezárva autómatikusan!",
+        "autocloseWarn":"Ez csak az inaktív hibajegyekre van hatással!",
+
+        "goToTicket":"A hibajegyhez",
+        "ticketWarning":"A beágyazás az üzenet alatt található!",
+        "maxTicketWarning":"**Figyelem** Összesen csak {0} hibajegyed lehet egyszerre!"
+    },
+    "helpMenu":{
+        "title":"Elérhető parancsok:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Embed küldése gombokkal. (csak adminok)",
+        "renameCmd":"Ticket átnevezése. (szóköz nélkül)",
+        "closeCmd":"Ticket bezárása.",
+        "deleteCmd":"Ticket törlése.",
+        "addCmd":"Felhasználó hozzáadása a tickethez.",
+        "removeCmd":"Felhasználó elvétele a tickettől.",
+        "reopenCmd":"Ticket újranyitása miután már be lett zárva.",
+        "changeCmd":"Ticket típusának megváltoztatása.",
+        "claimCmd":"Ticket igénylése.",
+        "unclaimCmd":"Ticket igénylésének törlése.",
+        "statsCmd":"Ticket statisztikák megtekintése.",
+        "autocloseCmd":"Ticketek automatikus bezárási idejének beállítása"
+    },
+    "buttons":{
+        "close":"Bezárás",
+        "delete":"Törlés",
+        "reopen":"Újranyitás",
+        "closeWithReason":"Bezárás indokkal"
+    },
+    "messages":{
+        "closedDescription":"Csak a rendszergazdák beszélhetnek ebben a jegyben!\n\n*Kattintson az alábbi gombra a jegy törléséhez vagy újbóli megnyitásához!*",
+        "createdTitle":"Hibajegy létrehozva!",
+        "createdDescription":"A hibajegyed el lett készítve, a lentebbi gombbal odatalálsz!",
+
+        "newTicketDmTitle":"Új hibajegy!",
+        "closedTicketDmTitle":"Hibajegy bezárva!",
+        "deletedTicketDmTitle":"Hibajegy törölve!",
+        "closedTicketDmDescription":"A hibajegyed be van zárva!",
+        "deletedTicketDmDescription":"A hibajegyed törölve van!",
+        "reopenTicketDmTitle":"A hibajegy újranyitva!",
+        "reopenTicketDmDescription":"A hibajegyed újra lett nyitva!",
+
+        "chooseCategory":"Válassz egy kategóriát::",
+        "gettingdeleted":"A hibajegy törlés alatt...",
+
+        "none":"nincs megadva",
+        "reason":"indok",
+        "createdat":"létrehozva",
+        "openedby":"létrehozta",
+        "deletedby":"törölte",
+        "closedby":"bezárta",
+
+        "modalreason":"Milyen indokkal zárod le a hibajegyet?",
+        "chooseATicket": "**Válassz egy hibajegyet**\n"
+    },
+    "transcripts":{
+        "title":"Jegyzőkönyv",
+        "processed":"A jegyzőkönyv feldolgozás alatt",
+        "wait":"Kérlek várj!",
+        "estimated":"Becsült idő",
+        "available":"A jegyzőkönyv elérhető itt"
+    },
+    "stats":{
+        "globalTitle":"Globális statisztikák",
+        "ticketTitle":"{0} hibajegy statisztikái",
+        "userTitle":"{0} felhasználó statisztikái",
+        "systemTitle":"Rendszer statisztikák",
+        "versionTitle":"Bot verzió",
+
+        "ticketsCreated":"Hibajegyek létrehozva",
+        "ticketsClosed":"Hibajegyek bezárva",
+        "ticketsDeleted":"Hibajegyek törölve",
+        "ticketsReopened":"Hibajegyek újranyitva",
+        "ticketsAutoclosed":"Hibajegyek automata lezárása",
+        "transcriptsCreated":"Jegyzőkönyvek létrehozva",
+        "startupDate":"Üzembe helyezés ideje",
+        "latestUpdate":"Utolsó frissítés",
+        "ticketCreatedOn":"Hibajegy létrehozva",
+        "ticketCreatedBy":"Hibajegyet létrehozta",
+        "messagesSent":"Üzenetek elküldve",
+        "status":"Státusz",
+        "participants":"Résztvevők",
+        "role":"Rang",
+
+        "switches":{
+            "globalAdmin":"Globális rendszergazda",
+            "ticketAdmin":"Jegyadminisztrátor",
+            "member":"Tag",
+            "open":"Megnyitás",
+            "reopened":"Újra megnyitva",
+            "closed":"Zárva",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"Ez a felhasználó nem található a statisztikai adatbázisban!"
+    }
+}

language/indonesian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"erxg",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Argumen tidak valid!",
+        "missingArgsDescription":"Argumen hilang",
+        "noPermsTitle":"Tidak ada akses!",
+        "noPermsDescription":"Anda memerlukan akses `ADMINISTRATOR` atau berada di dalam peran yang diizinkan!",
+        "noPermsDelete":"Hanya admin yang dapat menghapus tiket!",
+        "chooseFromListTitle":"ID Tidak Valid",
+        "chooseFromListDescription":"Silahkan pilih salah satu id di bawah:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Anda tidak berada di dalam sebuah tiket!",
+        "notInTicketDescription":"Perintah ini tidak bekerja di luar tiket!",
+        "ticketDoesntExist":"Tiket ini sudah tidak ada lagi!",
+        "roleDoesntExist":"Peran ini sudah tidak ada lagi!",
+        "anotherOption":"Opsi ini bukan tiket, melainkan tipe lain!",
+        "maxAmountTitle":"Batas maksimum tercapai!",
+        "maxAmountDescription":"Kamu telah meraih batas maksimum tiket yang diperbolehkan!\nJadi kamu tidak bisa membuat tiket baru!",
+        "somethingWentWrong":"Ada yang salah! Silakan coba lagi nanti!"
+    },
+    "commands":{
+        "userAddedTitle":"Menambah {0} ke tiket ini!",
+        "userRemovedTitle":"Mengeluarkan {0} dari tiket ini!",
+        "renameTitle":"Mengganti nama menjadi {0}!",
+        "closeTitle":"Menutup tiket ini!",
+        "deleteTitle":"Menghapus tiket ini...",
+        "reopenTitle":"Membuka ulang tiket ini!",
+        
+        "claimTitle":"Tiket ini diklaim oleh {0}",
+        "unclaimTitle":"Tiket ini tidak diklaim lagi!",
+        "changeTitle":"Mengganti tipe tiket menjadi {0}!",
+
+        "statsTitle":"Ini adalah status untuk {0}!",
+        "autocloseTitle":"Tiket ini akan tutup otomatis setelah {0}!",
+        "autocloseRejectTitle":"Tiket ini tidak akan tertutup secara otomatis lagi!",
+        "autocloseWarn":"Ini hanya mempengaruhi tiket yang tidak aktif!",
+
+        "goToTicket":"Pergi ke tiket",
+        "ticketWarning":"Sematan tersebut tersedia dalam pesan di bawah ini!",
+        "maxTicketWarning":"**Peringatan:** _Anda hanya bisa membuat {0} tiket dalam satu waktu!_"
+    },
+    "helpMenu":{
+        "title":"Perintah yang tersedia:",
+        "header1":"**Pergi ke {0} untuk membuat tiket!**\n\n",
+        "header2":"**Jalankan perintah `/new` atau `/ticket` untuk membuat tiket!**\n\n",
+
+        "msgCmd":"Munculkan sematan dengan tombol. (hanya admin)",
+        "renameCmd":"Ganti nama tiket. (tanpa spasi)",
+        "closeCmd":"Tutup tiket.",
+        "deleteCmd":"Hapus tiket.",
+        "addCmd":"Tambahkan pengguna ke dalam tiket.",
+        "removeCmd":"Keluarkan pengguna dari tiket.",
+        "reopenCmd":"Buka ulang tiket setelah ditutup.",
+        "changeCmd":"Ganti tipe tiket.",
+        "claimCmd":"Klaim tiket.",
+        "unclaimCmd":"Batalkan klaim tiket.",
+        "statsCmd":"Lihat status tiket.",
+        "autocloseCmd":"Atur timer untuk menutup tiket secara otomatis"
+    },
+    "buttons":{
+        "close":"Tutup tiket",
+        "delete":"Hapus tiket",
+        "reopen":"Buka ulang tiket",
+        "closeWithReason":"Tutup dengan alasan"
+    },
+    "messages":{
+        "closedDescription":"Hanya admin yang dapat berbincang di tiket ini sekarang!\n\n*Tekan tombol di bawah untuk menghapus atau membuka ulang tiket ini!*",
+        "createdTitle":"Tiket dibuat!",
+        "createdDescription":"Tiket anda dibuat, anda dapat mengetahui dengan ping!",
+
+        "newTicketDmTitle":"Tiket baru!",
+        "closedTicketDmTitle":"Tiket ditutup!",
+        "deletedTicketDmTitle":"TIket dihapus!",
+        "closedTicketDmDescription":"Tiket anda ditutup!",
+        "deletedTicketDmDescription":"Tiket anda dihapus!",
+        "reopenTicketDmTitle":"Tiket dibuka kembali!",
+        "reopenTicketDmDescription":"Tiket anda dibuka kembali!",
+
+        "chooseCategory":"Pilih kategori:",
+        "gettingdeleted":"Tiket sedang dihapus...",
+
+        "none":"tidak ada",
+        "reason":"Alasan",
+        "createdat":"dibuat di",
+        "openedby":"dibuka oleh",
+        "deletedby":"dihapus oleh",
+        "closedby":"ditutup oleh",
+
+        "modalreason":"Apa alasan penutupan tiket ini?",
+        "chooseATicket": "Pilih tiket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transkrip sedang diproses",
+        "wait":"Mohon tunggu!",
+        "estimated":"Estimasi waktu",
+        "available":"Transkrip tersedia di sini"
+    },
+    "stats":{
+        "globalTitle":"Statistik Global",
+        "ticketTitle":"Status Tiket Untuk {0}",
+        "userTitle":"Status Pengguna Untuk {0}",
+        "systemTitle":"Status Sistem",
+        "versionTitle":"Versi Robot",
+
+        "ticketsCreated":"Tiket Dibuat",
+        "ticketsClosed":"Tiket Ditutup",
+        "ticketsDeleted":"Tiket Dihapus",
+        "ticketsReopened":"Tiket Dibuka Kembali",
+        "ticketsAutoclosed":"Tiket Ditutup Otomatis",
+        "transcriptsCreated":"Transkrip Dibuat",
+        "startupDate":"Tanggal Mulai",
+        "latestUpdate":"Pembaruan Terbaru",
+        "ticketCreatedOn":"Tiket Dibuat Pada",
+        "ticketCreatedBy":"Tiket Dibuat Oleh",
+        "messagesSent":"Pesan Terkirim",
+        "status":"Status",
+        "participants":"Partisipan",
+        "role":"Peran",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Anggota",
+            "open":"Buka",
+            "reopened":"Dibuka kembali",
+            "closed":"Ditutup",
+            "autoclosed":"Ditutup Otomatis"
+        },
+
+        "errorUserNotFound":"Pengguna ini tidak dapat ditemukan dalam basis data statistik!"
+    }
+}

language/italian.json

@@ -1,83 +1,135 @@
-{
+{
-    "errors":{
+    "_CREDITS":"maurizio26",
-        "missingArgsTitle":"Argomenti non validi!",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
-        "missingArgsDescription":"Argomento mancante",
+
-        "noPermsTitle":"Permessi mancanti!",
+    "errors":{
-        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "missingArgsTitle":"Argomenti non validi!",
-        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "missingArgsDescription":"Argomenti mancanti",
-        "chooseFromListTitle":"ID non valido",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
-        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
-        "boterror":"Errore del bot!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
-        "notInTicketTitle":"Non sei in un ticket!",
+        "chooseFromListTitle":"ID non valido",
-        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
-        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "boterror":"Errore del bot!",
-        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "notInTicketTitle":"Non sei in un ticket!",
-        "anotherOption":"Questa opzione non è di un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
-        "maxAmountTitle":"Massimo numero raggiunto!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
-        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
-        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
-        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
-    },
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
-    "commands":{
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
-        "userAddedTitle":"Aggiunto {0} al ticket!",
+    },
-        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+    "commands":{
-        "renameTitle":"Cambia il nome in {0}!",
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
-        "closeTitle":"Chiudo questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
-        "deleteTitle":"Eliminando questo ticket...",
+        "renameTitle":"Cambiato il nome a {0}!",
-        "reopenTitle":"Ri-Aperto questo ticket!",
+        "closeTitle":"Ticket chiuso!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        "deleteTitle":"Eliminando questo ticket...",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "reopenTitle":"Ri-aperto questo ticket!",
-
+        
-        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
-        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+        "unclaimTitle":"Questo ticket non è più gestito!",
-    },
+        "changeTitle":"Ticket cambiato in {0}!",
-    "helpMenu":{
+
-        "title":"Comandi disponibili:",
+        "statsTitle":"Queste sono le stats per {0}!",
-        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
-        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
-
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
-        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+
-        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "goToTicket":"vai al ticket",
-        "closeCmd":"Chiudi un ticket.",
+        "ticketWarning":"L'embed è nel messaggio sotto!",
-        "deleteCmd":"Elimina un ticket.",
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
-        "addCmd":"Aggiungi un membro al ticket.",
+    },
-        "removeCmd":"Rimuovi un membro dal ticket.",
+    "helpMenu":{
-        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+        "title":"Comandi disponibili:",
-    },
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
-    "buttons":{
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
-        "close":"Chiudi il ticket",
+
-        "delete":"Elimina il ticket",
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
-        "reopen":"Riapri il ticket",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
-        "sendTranscript":"Trascrizione",
+        "closeCmd":"Chiudi un ticket.",
-        "closeWithReason":"chiudi con un motivo"
+        "deleteCmd":"Elimina un ticket.",
-    },
+        "addCmd":"Aggiungi un utente al ticket.",
-    "messages":{
+        "removeCmd":"Rimuovi un utente da un ticket.",
-        "reopenTitle":"Riaperto questo ticket!",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
-        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "changeCmd":"Cambia tipo di ticket.",
-        "closedTitle":"Chiudo questo ticket!",
+        "claimCmd":"Gestisci un ticket.",
-        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "unclaimCmd":"Lascia la gestione del ticket.",
-        "createdTitle":"Ticket creato!",
+        "statsCmd":"Vedi le statistiche dei ticket.",
-        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
-
+    },
-        "newTicketDmTitle":"Nuovo ticket!",
+    "buttons":{
-        "closedTicketDmTitle":"Ticket chiuso!",
+        "close":"Chiudi",
-        "deletedTicketDmTitle":"Ticket eliminato!",
+        "delete":"Elimini",
-        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "reopen":"Ri-apri un ticket",
-        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "closeWithReason":"chiudi con motivo"
-        "reopenTicketDmTitle":"Ticket riaperto!",
+    },
-        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+    "messages":{
-        "newTranscriptTitle":"Un nuova trascrizione è qui!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
-        "hereIsTheTranscript":"Qui è la trascrizione:",
+        "createdTitle":"Ticket creato!",
-
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
-        "chooseCategory":"scegli una categoria:",
+
-        "gettingdeleted":"Il ticket sta per essere chiuso...",
+        "newTicketDmTitle":"Nuovo ticket!",
-
+        "closedTicketDmTitle":"Ticket chiuso!",
-        "none":"nessuno",
+        "deletedTicketDmTitle":"Ticket eliminato!",
-        "reason":"motivo",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
-
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
-        "deletedby":"eliminato da",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
-        "closedby":"chiuso da",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
-        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+
-        "chooseATicket": "Scegli un ticket"
+        "chooseCategory":"scegli una categoria:",
-    }
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+        "createdat":"creato il",
+        "openedby":"aperto da",
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
+        "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
+    },
+    "stats": {
+        "globalTitle": "Statistiche Globali",
+        "ticketTitle": "Statistiche Ticket per {0}",
+        "userTitle": "Statistiche Utenti per {0}",
+        "systemTitle": "Sistema Statistiche",
+        "versionTitle": "Versione Bot",
+
+        "ticketsCreated": "Tickets Creato",
+        "ticketsClosed": "Tickets Chiuso",
+        "ticketsDeleted": "Tickets Eliminato",
+        "ticketsReopened": "Tickets Riaperto",
+        "ticketsAutoclosed": "Tickets Chiuso Automaticamente",
+        "transcriptsCreated": "Transcrizione Creata",
+        "startupDate": "Data Inizio",
+        "latestUpdate": "Ultimo Update",
+        "ticketCreatedOn": "Ticket Creato Su",
+        "ticketCreatedBy": "Ticket Creato Da",
+        "messagesSent": "Messaggi Inviati",
+        "status": "Stato",
+        "participants": "Partecipanti",
+        "role": "Ruolo",
+
+        "switches": {
+            "globalAdmin": "Amministratore Globale",
+            "ticketAdmin": "Amministratore Ticket",
+            "member": "Membro",
+            "open": "Aperto",
+            "reopened": "Riaperto",
+            "closed": "Chiuso",
+            "autoclosed": "Chiuso Automaticamente"
+        },
+
+        "errorUserNotFound": "Questo utente non può essere trovato nel database delle statistiche!"
+    }
 }

language/japanese.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS": "iamnotmega",
+    "_INFO": "This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+        "missingArgsTitle": "매개 변수가 누락되었습니다!",
+        "missingArgsDescription": "필수 매개 변수가 누락되었습니다",
+        "noPermsTitle": "권한이 없습니다!",
+        "noPermsDescription": "관리자 권한이 필요하거나 허용된 역할 목록에 있어야 합니다!",
+        "noPermsDelete": "티켓 삭제 권한이 없습니다!",
+        "chooseFromListTitle": "잘못된 ID",
+        "chooseFromListDescription": "아래 목록에서 ID를 선택하세요:",
+        "boterror": "봇 오류!",
+        "notInTicketTitle": "티켓 내에서만 사용 가능합니다!",
+        "notInTicketDescription": "이 명령어는 티켓 외부에서는 작동하지 않습니다!",
+        "ticketDoesntExist": "이 티켓은 더 이상 존재하지 않습니다!",
+        "roleDoesntExist": "이 역할은 존재하지 않습니다!",
+        "anotherOption": "이 옵션은 티켓이 아닌 다른 유형입니다!",
+        "maxAmountTitle": "최대 수량 도달!",
+        "maxAmountDescription": "허용된 최대 티켓 수에 도달했습니다!\n새 티켓을 만들 수 없습니다!",
+        "somethingWentWrong": "**문제가 발생했습니다!**\n나중에 다시 시도해 주세요!"
+    },
+    "commands": {
+        "userAddedTitle": "{0}님을 이 티켓에 추가했습니다!",
+        "userRemovedTitle": "{0}님을 이 티켓에서 제거했습니다!",
+        "renameTitle": "이름을 {0}(으)로 변경했습니다!",
+        "closeTitle": "이 티켓을 닫았습니다!",
+        "deleteTitle": "이 티켓을 삭제 중입니다...",
+        "reopenTitle": "이 티켓을 다시 열었습니다!",
+
+        "claimTitle": "이 티켓은 {0}님에게 할당되었습니다",
+        "unclaimTitle": "이 티켓은 더 이상 할당되지 않았습니다!",
+        "changeTitle": "티켓 유형을 {0}(으)로 변경했습니다!",
+
+        "statsTitle": "다음은 {0}의 통계입니다!",
+        "autocloseTitle": "이 티켓은 {0} 후에 자동으로 닫힙니다!",
+        "autocloseRejectTitle": "이 티켓은 더 이상 자동으로 닫히지 않습니다!",
+        "autocloseWarn": "이 설정은 비활성 티켓에만 영향을 미칩니다!",
+
+        "goToTicket": "티켓으로 이동",
+        "ticketWarning": "임베드는 아래 메시지에 있습니다!",
+        "maxTicketWarning": "**경고:** _한 번에 {0}개의 티켓만 만들 수 있습니다!_"
+    },
+    "helpMenu": {
+        "title": "사용 가능한 명령어:",
+        "header1": "**티켓을 만들려면 {0}(으)로 이동하세요!**\n\n",
+        "header2": "**티켓을 만들려면 `/new` 또는 `/ticket` 명령어를 실행하세요!**\n\n",
+
+        "msgCmd": "버튼이 있는 임베드 메시지를 생성합니다. (관리자 전용)",
+        "renameCmd": "티켓 이름을 변경합니다. (공백 없음)",
+        "closeCmd": "티켓을 닫습니다.",
+        "deleteCmd": "티켓을 삭제합니다.",
+        "addCmd": "사용자를 티켓에 추가합니다.",
+        "removeCmd": "사용자를 티켓에서 제거합니다.",
+        "reopenCmd": "닫은 후 티켓을 다시 엽니다.",
+        "changeCmd": "티켓 유형을 변경합니다.",
+        "claimCmd": "티켓을 할당합니다.",
+        "unclaimCmd": "티켓 할당을 취소합니다.",
+        "statsCmd": "티켓 통계를 확인합니다.",
+        "autocloseCmd": "티켓을 자동으로 닫는"
+    },
+    "buttons": {
+        "close": "티켓 닫기",
+        "delete": "티켓 삭제",
+        "reopen": "티켓 다시 열기",
+        "closeWithReason": "이유를 밝혀 닫기"
+    },
+    "messages": {
+        "closedDescription": "지금은 관리자만이 이 티켓에서 말할 수 있습니다!\n\n*아래 버튼을 클릭하여 이 티켓을 삭제하거나 다시 열 수 있습니다!*",
+        "createdTitle": "티켓이 생성되었습니다!",
+        "createdDescription": "티켓이 생성되었습니다. 피드백을 통해 확인할 수 있습니다!",
+
+        "newTicketDmTitle": "새로운 티켓!",
+        "closedTicketDmTitle": "티켓이 닫혔습니다!",
+        "deletedTicketDmTitle": "티켓이 삭제되었습니다!",
+        "closedTicketDmDescription": "티켓이 닫혔습니다!",
+        "deletedTicketDmDescription": "티켓이 삭제되었습니다!",
+        "reopenTicketDmTitle": "티켓이 다시 열렸습니다!",
+        "reopenTicketDmDescription": "티켓이 다시 열렸습니다!",
+
+        "chooseCategory": "카테고리 선택:",
+        "gettingdeleted": "티켓이 삭제 중입니다...",
+
+        "none": "없음",
+        "reason": "이유",
+        "createdat": "생성 시각",
+        "openedby": "생성자",
+        "deletedby": "삭제자",
+        "closedby": "닫은 사람",
+
+        "modalreason": "이 티켓을 닫는 이유는 무엇인가요?",
+        "chooseATicket": "티켓을 선택하세요"
+    },
+    "transcripts": {
+        "title": "전문 기록",
+        "processed": "이 전문은 처리 중입니다",
+        "wait": "잠시 기다려 주세요!",
+        "estimated": "예상 시간",
+        "available": "여기서 전문을 확인할 수 있습니다"
+    },
+    "stats": {
+        "globalTitle": "전역 통계",
+        "ticketTitle": "{0}의 티켓 통계",
+        "userTitle": "{0}의 사용자 통계",
+        "systemTitle": "시스템 통계",
+        "versionTitle": "봇 버전",
+
+        "ticketsCreated": "생성된 티켓",
+        "ticketsClosed": "닫힌 티켓",
+        "ticketsDeleted": "삭제된 티켓",
+        "ticketsReopened": "다시 열린 티켓",
+        "ticketsAutoclosed": "자동 닫힌 티켓",
+        "transcriptsCreated": "생성된 전문",
+        "startupDate": "시작 일자",
+        "latestUpdate": "최신 업데이트",
+        "ticketCreatedOn": "티켓 생성 일자",
+        "ticketCreatedBy": "티켓 생성자",
+        "messagesSent": "전송된 메시지",
+        "status": "상태",
+        "participants": "참여자",
+        "role": "역할",
+
+        "switches": {
+            "globalAdmin": "글로벌 관리자",
+            "ticketAdmin": "티켓 관리자",
+            "member": "회원",
+            "open": "열림",
+            "reopened": "다시 열림",
+            "closed": "닫힘",
+            "autoclosed": "자동 닫힘"
+        },
+
+        "errorUserNotFound": "이 사용자는 통계 데이터베이스에서 찾을 수 없습니다!"
+    }
+}

language/korean.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS": "iamnotmega",
+    "_INFO": "This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+        "missingArgsTitle": "매개 변수가 누락되었습니다!",
+        "missingArgsDescription": "필수 매개 변수가 누락되었습니다",
+        "noPermsTitle": "권한이 없습니다!",
+        "noPermsDescription": "관리자 권한이 필요하거나 허용된 역할 목록에 있어야 합니다!",
+        "noPermsDelete": "티켓 삭제 권한이 없습니다!",
+        "chooseFromListTitle": "잘못된 ID",
+        "chooseFromListDescription": "아래 목록에서 ID를 선택하세요:",
+        "boterror": "봇 오류!",
+        "notInTicketTitle": "티켓 내에서만 사용 가능합니다!",
+        "notInTicketDescription": "이 명령어는 티켓 외부에서는 작동하지 않습니다!",
+        "ticketDoesntExist": "이 티켓은 더 이상 존재하지 않습니다!",
+        "roleDoesntExist": "이 역할은 존재하지 않습니다!",
+        "anotherOption": "이 옵션은 티켓이 아닌 다른 유형입니다!",
+        "maxAmountTitle": "최대 수량 도달!",
+        "maxAmountDescription": "허용된 최대 티켓 수에 도달했습니다!\n새 티켓을 만들 수 없습니다!",
+        "somethingWentWrong": "**문제가 발생했습니다!**\n나중에 다시 시도해 주세요!"
+    },
+    "commands": {
+        "userAddedTitle": "{0}님을 이 티켓에 추가했습니다!",
+        "userRemovedTitle": "{0}님을 이 티켓에서 제거했습니다!",
+        "renameTitle": "이름을 {0}(으)로 변경했습니다!",
+        "closeTitle": "이 티켓을 닫았습니다!",
+        "deleteTitle": "이 티켓을 삭제 중입니다...",
+        "reopenTitle": "이 티켓을 다시 열었습니다!",
+
+        "claimTitle": "이 티켓은 {0}님에게 할당되었습니다",
+        "unclaimTitle": "이 티켓은 더 이상 할당되지 않았습니다!",
+        "changeTitle": "티켓 유형을 {0}(으)로 변경했습니다!",
+
+        "statsTitle": "다음은 {0}의 통계입니다!",
+        "autocloseTitle": "이 티켓은 {0} 후에 자동으로 닫힙니다!",
+        "autocloseRejectTitle": "이 티켓은 더 이상 자동으로 닫히지 않습니다!",
+        "autocloseWarn": "이 설정은 비활성 티켓에만 영향을 미칩니다!",
+
+        "goToTicket": "티켓으로 이동",
+        "ticketWarning": "임베드는 아래 메시지에 있습니다!",
+        "maxTicketWarning": "**경고:** _한 번에 {0}개의 티켓만 만들 수 있습니다!_"
+    },
+    "helpMenu": {
+        "title": "사용 가능한 명령어:",
+        "header1": "**티켓을 만들려면 {0}(으)로 이동하세요!**\n\n",
+        "header2": "**티켓을 만들려면 `/new` 또는 `/ticket` 명령어를 실행하세요!**\n\n",
+
+        "msgCmd": "버튼이 있는 임베드 메시지를 생성합니다. (관리자 전용)",
+        "renameCmd": "티켓 이름을 변경합니다. (공백 없음)",
+        "closeCmd": "티켓을 닫습니다.",
+        "deleteCmd": "티켓을 삭제합니다.",
+        "addCmd": "사용자를 티켓에 추가합니다.",
+        "removeCmd": "사용자를 티켓에서 제거합니다.",
+        "reopenCmd": "닫은 후 티켓을 다시 엽니다.",
+        "changeCmd": "티켓 유형을 변경합니다.",
+        "claimCmd": "티켓을 할당합니다.",
+        "unclaimCmd": "티켓 할당을 취소합니다.",
+        "statsCmd": "티켓 통계를 확인합니다.",
+        "autocloseCmd": "티켓을 자동으로 닫는"
+    },
+    "buttons": {
+        "close": "티켓 닫기",
+        "delete": "티켓 삭제",
+        "reopen": "티켓 다시 열기",
+        "closeWithReason": "이유를 밝혀 닫기"
+    },
+    "messages": {
+        "closedDescription": "지금은 관리자만이 이 티켓에서 말할 수 있습니다!\n\n*아래 버튼을 클릭하여 이 티켓을 삭제하거나 다시 열 수 있습니다!*",
+        "createdTitle": "티켓이 생성되었습니다!",
+        "createdDescription": "티켓이 생성되었습니다. 피드백을 통해 확인할 수 있습니다!",
+
+        "newTicketDmTitle": "새로운 티켓!",
+        "closedTicketDmTitle": "티켓이 닫혔습니다!",
+        "deletedTicketDmTitle": "티켓이 삭제되었습니다!",
+        "closedTicketDmDescription": "티켓이 닫혔습니다!",
+        "deletedTicketDmDescription": "티켓이 삭제되었습니다!",
+        "reopenTicketDmTitle": "티켓이 다시 열렸습니다!",
+        "reopenTicketDmDescription": "티켓이 다시 열렸습니다!",
+
+        "chooseCategory": "카테고리 선택:",
+        "gettingdeleted": "티켓이 삭제 중입니다...",
+
+        "none": "없음",
+        "reason": "이유",
+        "createdat": "생성 시각",
+        "openedby": "생성자",
+        "deletedby": "삭제자",
+        "closedby": "닫은 사람",
+
+        "modalreason": "이 티켓을 닫는 이유는 무엇인가요?",
+        "chooseATicket": "티켓을 선택하세요"
+    },
+    "transcripts": {
+        "title": "전문 기록",
+        "processed": "이 전문은 처리 중입니다",
+        "wait": "잠시 기다려 주세요!",
+        "estimated": "예상 시간",
+        "available": "여기서 전문을 확인할 수 있습니다"
+    },
+    "stats": {
+        "globalTitle": "전역 통계",
+        "ticketTitle": "{0}의 티켓 통계",
+        "userTitle": "{0}의 사용자 통계",
+        "systemTitle": "시스템 통계",
+        "versionTitle": "봇 버전",
+
+        "ticketsCreated": "생성된 티켓",
+        "ticketsClosed": "닫힌 티켓",
+        "ticketsDeleted": "삭제된 티켓",
+        "ticketsReopened": "다시 열린 티켓",
+        "ticketsAutoclosed": "자동 닫힌 티켓",
+        "transcriptsCreated": "생성된 전문",
+        "startupDate": "시작 일자",
+        "latestUpdate": "최신 업데이트",
+        "ticketCreatedOn": "티켓 생성 일자",
+        "ticketCreatedBy": "티켓 생성자",
+        "messagesSent": "전송된 메시지",
+        "status": "상태",
+        "participants": "참여자",
+        "role": "역할",
+
+        "switches": {
+            "globalAdmin": "글로벌 관리자",
+            "ticketAdmin": "티켓 관리자",
+            "member": "회원",
+            "open": "열림",
+            "reopened": "다시 열림",
+            "closed": "닫힘",
+            "autoclosed": "자동 닫힘"
+        },
+
+        "errorUserNotFound": "이 사용자는 통계 데이터베이스에서 찾을 수 없습니다!"
+    }
+}

language/kurdish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"raze.hama",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ نادروسته‌",
+        "missingArgsDescription":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ ناردوسته‌",
+        "noPermsTitle":"هیچ مۆڵەتێک نییە!",
+        "noPermsDescription":"پێویستت بە مۆڵەتی ئه‌دمین ستره‌یته‌ر هەیە یان ده‌بێت  لە لیستی ڕۆڵە ڕێگەپێدراوەکاندا بیت!",
+        "noPermsDelete":"تەنها ئەدمینەکان دەتوانن بلیت بسڕنەوە!",
+        "chooseFromListTitle":"ناسنامەی نادروست",
+        "chooseFromListDescription":"یەکێک لەم ناسنامانه‌ی  خوارەوە هەڵبژێرە:",
+        "boterror":"هەڵەی بۆت!",
+        "notInTicketTitle":"تۆ لەناو بلیتدا نیت!",
+        "notInTicketDescription":"ئەم فەرمانە لە دەرەوەی بلیت کارناکات!",
+        "ticketDoesntExist":"ئەم بلیتە ئیتر بوونی نییە!",
+        "roleDoesntExist":"ئیتر ئەم ڕۆڵە بوونی نییە!",
+        "anotherOption":"ئەم بژاردەیە بلیت نیە بەڵکو جۆرێکی ترە !",
+        "maxAmountTitle":"تۆگه‌شتی به‌ زۆرترین",
+        "maxAmountDescription":"گەیشتووی بە زۆرترین ژمارەی بلیت کە ڕێگەپێدراوە\nبۆیە ناتوانیت نوێ دروست بکەیت",
+        "somethingWentWrong":"**شتێک بە هەڵەدا چووە **\n تکایە جارێکی تر هەوڵبدەرەوە"
+    },
+    "commands":{
+        "userAddedTitle":"زیادكرا  {0} بۆ ئه‌م بلیته‌",
+        "userRemovedTitle":"لابرا{0} له‌م بلیته‌ ",
+        "renameTitle":"ناوەکەی گۆڕی بۆ... {0}!",
+        "closeTitle":"ئەم بلیتەی داخست!",
+        "deleteTitle":"سڕینەوەی ئەم بلیتە...",
+        "reopenTitle":"ئەم بلیتە دووبارە کردەوە!",
+        
+        "claimTitle":"ئەم بلیتە بانگەشەی ئەوە دەکرێت کە... {0}",
+        "unclaimTitle":"ئیتر ئەم بلیتە داوای ناکرێت!",
+        "changeTitle":"جۆری بلیت گۆڕی بۆ... {0}!",
+
+        "statsTitle":"لێرەدا ئامارەکان بۆ... {0}!",
+        "autocloseTitle":"ئەم بلیتە بە شێوەیەکی ئۆتۆماتیکی دادەخرێت دوای...{0}!",
+        "autocloseRejectTitle":"ئەم بلیتە چیتر بە شێوەیەکی ئۆتۆماتیکی داناخرێت!",
+        "autocloseWarn":"ئەمەش تەنها کاریگەری لەسەر بلیتی ناچالاک هەیە!",
+
+        "goToTicket":"بڕۆ بۆ بلیت",
+        "ticketWarning":"جێگیرکردنەکە لە نامەکەی خوارەوەدایە!",
+        "maxTicketWarning":"**ئاگاداری:** _تەنها دەتوانیت لە یەک کاتدا {0} بلیت(ەکان) دروست بکەیت!_"
+    },
+    "helpMenu":{
+        "title":"فەرمانە بەردەستەکان:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**فەرمانەکە جێبەجێ بکە `/new` or `/ticket` بۆ دروستکردنی بلیت!**\n\n",
+
+        "msgCmd":"(تەنها ئەدمینەکان)",
+        "renameCmd":"ناوی بلیته‌كه‌ بگۆره‌",
+        "closeCmd":"بلیتێک دابخە.",
+        "deleteCmd":"بلیتێک بسڕەوە.",
+        "addCmd":"بەکارهێنەرێک زیاد بکە بۆ بلیتەکە.",
+        "removeCmd":"بەکارهێنەرێک لە بلیتەکە دەربهێنە.",
+        "reopenCmd":"دووبارە بلیتێک بکەرەوە دوای داخستنی.",
+        "changeCmd":"گۆڕینی جۆری بلیت.",
+        "claimCmd":"داوای بلیتێک بکە.",
+        "unclaimCmd":"داوای بلیتێک وەربگرە.",
+        "statsCmd":"بینینی ئاماری بلیتەکان.",
+        "autocloseCmd":"تایمەر دابنێ بۆ ئەوەی بلیتەکە بە شێوەیەکی ئۆتۆماتیکی دابخات"
+    },
+    "buttons":{
+        "close":"داخستنی بلیت",
+        "delete":"سڕینەوەی بلیت",
+        "reopen":"دوباره‌ بلیته‌كه‌ بكه‌ره‌وه‌",
+        "closeWithReason":"هۆكارێك بنوسه‌ بۆ داخستنی بلیته‌كه‌"
+    },
+    "messages":{
+        "closedDescription":"ئێستا تەنها ئەدمینەکان دەتوانن لەم بلیتەدا قسە بکەن!\n\n*بۆ سڕینەوە یان دووبارە کردنەوەی ئەم بلیتە کلیک لەسەر دوگمەی خوارەوە بکە!*",
+        "createdTitle":"بلیت دروستکراوە!",
+        "createdDescription":"بلیتەکەت دروست کراوە، دەتوانیت بە پینگێک دەستنیشان بکەیت!",
+
+        "newTicketDmTitle":"بلیتی نوێ!",
+        "closedTicketDmTitle":"بلیت داخراوە!",
+        "deletedTicketDmTitle":"بلیت سڕاوەتەوە!",
+        "closedTicketDmDescription":"بلیتەکەت داخراوە!",
+        "deletedTicketDmDescription":"بلیتەکەت سڕاوەتەوە!",
+        "reopenTicketDmTitle":"بلیت دووبارە کرایەوە!",
+        "reopenTicketDmDescription":"بلیتەکەت دەکرێتەوە!",
+
+        "chooseCategory":"پۆلێک هەڵبژێرە:",
+        "gettingdeleted":"بلیتەکە خەریکە دەسڕدرێتەوە...",
+
+        "none":"هیچ",
+        "reason":"هۆكار",
+        "createdat":"دروستکراوە لە",
+        "openedby":"لەلایەن...",
+        "deletedby":"سڕاوەتەوە لەلایەن",
+        "closedby":"داخراوە لەلایەن",
+
+        "modalreason":"هۆکاری داخستنی ئەم بلیتە چییە؟",
+        "chooseATicket": "بلیتێک هەڵبژێرە"
+    },
+    "transcripts":{
+        "title":"گواستنه‌وه‌",
+        "processed":"ئەم  گواستنه‌وه‌یه‌ خەریکە پرۆسێس دەکرێت",
+        "wait":"تكایه‌ چاوه‌ڕێبه‌!",
+        "estimated":"کاتی مەزەندەکراو",
+        "available":" گواستنه‌وه‌كه‌  لێرەدا بەردەستە"
+    },
+    "stats":{
+        "globalTitle":"ئاماری جیهانی",
+        "ticketTitle":"ئاماری بلیت بۆ {0}",
+        "userTitle":"ئاماری بەکارهێنەر بۆ {0}",
+        "systemTitle":"ئاماری سیستەم",
+        "versionTitle":"وەشانی بۆت",
+
+        "ticketsCreated":"بلیتەکان دروستکراون",
+        "ticketsClosed":"بلیتەکان داخراون",
+        "ticketsDeleted":"بلیتەکان سڕاونەتەوە",
+        "ticketsReopened":"بلیتەکان کرایەوە",
+        "ticketsAutoclosed":"بلیتەکان بە شێوەیەکی ئۆتۆماتیکی داخراون",
+        "transcriptsCreated":"گواستنه‌وه‌ دروستکراون",
+        "startupDate":"بەرواری دەستپێکردن",
+        "latestUpdate":"نوێترین نوێکردنەوە",
+        "ticketCreatedOn":"بلیت دروستکراوە لەسەر",
+        "ticketCreatedBy":"بلیت دروستکراوە لەلایەن...",
+        "messagesSent":"پەیامەکان نێردراوە",
+        "status":"دۆخ",
+        "participants":"بەشداربووان",
+        "role":"ئەرک",
+
+        "switches":{
+            "globalAdmin":"بەڕێوەبەری جیهانی",
+            "ticketAdmin":"ئەدمینی بلیتەکان",
+            "member":"ئەندام",
+            "open":"کردنەوە",
+            "reopened":"دووبارە کرایەوە",
+            "closed":"داخراوە",
+            "autoclosed":"ئۆتۆماتیکی داخراوە"
+        },
+
+        "errorUserNotFound":"ئەم بەکارهێنەرە لە بنکەدراوەی ئامارەکاندا نادۆزرێتەوە!"
+    }
+}

language/latvian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Ronalds1398",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+  
+    "errors":{
+        "missingArgsTitle":"Nepareizi argumenti!",
+        "missingArgsDescription":"Trūkst argumentu!",
+        "noPermsTitle":"Nav atļauju!",
+        "noPermsDescription":"Jums ir nepieciešama `ADMINISTRATOR` atļauja vai jābūt atļautajām lomām!",
+        "noPermsDelete":"Tikai administratori var izdzēst biļetes!",
+        "chooseFromListTitle":"Nederīgs ID",
+        "chooseFromListDescription":"Izvēlieties vienu no zemāk esošajiem ID:",
+        "boterror":"Bota kļūda!",
+        "notInTicketTitle":"Jūs neesat biļetē!",
+        "notInTicketDescription":"Šī komanda nedarbojas ārpus biļetēm!",
+        "ticketDoesntExist":"Šāda biļete vairs nepastāv!",
+        "roleDoesntExist":"Šāda loma vairs nepastāv!",
+        "anotherOption":"Tas nav biļete, bet citas veida!",
+        "maxAmountTitle":"Sasniegta maksimālā summa!",
+        "maxAmountDescription":"Jūs esat sasniedzis maksimālo atļauto biļešu skaitu!\nTāpēc jūs nevarat izveidot jaunu!",
+        "somethingWentWrong":"**Kaut kas nogāja greizi!**\nLūdzu, mēģiniet vēlreiz!"
+    },
+    "commands":{
+        "userAddedTitle":"Pievienots {0} šai biļetei!",
+        "userRemovedTitle":"Noņemts {0} no šīs biļetes!",
+        "renameTitle":"Pārdēvēts uz {0}!",
+        "closeTitle":"Biļete aizvērta!",
+        "deleteTitle":"Dzēšam biļeti",
+        "reopenTitle":"Atkārtoti atveram biļeti!",
+        
+        "claimTitle":"Šo biļeti ņēma {0}",
+        "unclaimTitle":"Šī biļete nav piešķirta nevienam!",
+        "changeTitle":"Biļetes veids mainīts uz {0}!",
+
+        "statsTitle":"Šeit ir statistika par {0}!",
+        "autocloseTitle":"Šī biļete tiks automātiski aizvērta pēc {0}!",
+        "autocloseRejectTitle":"Šī biļete vairs netiks automātiski aizvērta!",
+        "autocloseWarn":"Tas attiecas tikai uz neaktīvām biļetēm!",
+
+        "goToTicket":"doties uz biļeti",
+        "ticketWarning":"Iegults ir zemāk esošajā ziņā!",
+        "maxTicketWarning":"**Brīdinājums:** _Jūs varat izveidot tikai tik daudz biļetes vienlaikus: {0}!_"
+    },
+    "helpMenu":{
+        "title":"Pieejamie komandu:",
+        "header1":"**Dodieties uz {0}, lai izveidotu biļeti!**\n\n",
+        "header2":"**Izpildiet komandu `/new` vai `/ticket`, lai izveidotu biļeti!**\n\n",
+
+        "msgCmd":"Izveidojiet iegultni ar pogām. (tikai administratoriem)",
+        "renameCmd":"Pārdēvējiet biļeti. (bez atstarpēm)",
+        "closeCmd":"Aizveriet biļeti.",
+        "deleteCmd":"Dzēst biļeti.",
+        "addCmd":"Pievienojiet lietotāju biļetei.",
+        "removeCmd":"Noņemt lietotāju no biļetes.",
+        "reopenCmd":"Atveriet atkārtoti aizvērtu biļeti.",
+        "changeCmd":"Mainiet biļetes veidu.",
+        "claimCmd":"Paņemiet biļeti.",
+        "unclaimCmd":"Atsakieties no biļetes.",
+        "statsCmd":"Apskatiet biļetes statistiku.",
+        "autocloseCmd":"Iestatiet taimeri, lai automātiski aizvērtu biļeti"
+    },
+    "buttons":{
+        "close":"Aizveriet biļeti",
+        "delete":"Dzēst biļeti",
+        "reopen":"Atveriet biļeti",
+        "closeWithReason":"Aizveriet ar iemeslu"
+    },
+    "messages":{
+        "closedDescription":"Pašlaik šajā biļetē var runāt tikai administratori!\n\n*Nospiediet zemāk esošo pogu, lai dzēstu vai atkārtoti atveriet šo biļeti!*",
+        "createdTitle":"Biļete izveidota!",
+        "createdDescription":"Jūsu biļete ir izveidota, to varat atpazīt, izmantojot pingu!",
+
+        "newTicketDmTitle":"Jauna biļete!",
+        "closedTicketDmTitle":"Biļete aizvērta!",
+        "deletedTicketDmTitle":"Biļete dzēsta!",
+        "closedTicketDmDescription":"Jūsu biļete ir aizvērta!",
+        "deletedTicketDmDescription":"Jūsu biļete ir dzēsta!",
+        "reopenTicketDmTitle":"Biļete atkārtoti atvērta!",
+        "reopenTicketDmDescription":"Jūsu biļete ir atkārtoti atvērta!",
+
+        "chooseCategory":"izvēlieties kategoriju:",
+        "gettingdeleted":"Biļete tiek dzēsta...",
+
+        "none":"nav",
+        "reason":"iemērs",
+        "createdat":"izveidots",
+        "openedby":"atvēris",
+        "deletedby":"dzēsts",
+        "closedby":"aizvērts",
+
+        "modalreason":"Kāds ir šīs biļetes aizvēršanas iemesls?",
+        "chooseATicket": "Izvēlieties biļeti"
+    },
+    "transcripts":{
+        "title":"Transkripcija",
+        "processed":"Šī transkripcija tiek apstrādāta",
+        "wait":"Lūdzu, uzgaidiet!",
+        "estimated":"Apmēramais laiks",
+        "available":"Transkripcija pieejama šeit"
+    },
+    "stats":{
+        "globalTitle":"Globālā statistika",
+        "ticketTitle":"Biļetes statistika priekš {0}",
+        "userTitle":"Lietotāja statistika priekš {0}",
+        "systemTitle":"Sistēmas statistika",
+        "versionTitle":"Bota versija",
+
+        "ticketsCreated":"Biļetes izveidotas",
+        "ticketsClosed":"Biļetes aizvērtas",
+        "ticketsDeleted":"Biļetes dzēstas",
+        "ticketsReopened":"Biļetes atkārtoti atvērtas",
+        "ticketsAutoclosed":"Biļetes automātiski aizvērtas",
+        "transcriptsCreated":"Transkripcijas izveidotas",
+        "startupDate":"Palaišanas datums",
+        "latestUpdate":"Pēdējā atjaunināšana",
+        "ticketCreatedOn":"Biļete izveidota",
+        "ticketCreatedBy":"Biļete izveidota",
+        "messagesSent":"Ziņojumi nosūtīti",
+        "status":"Statuss",
+        "participants":"Dalībnieki",
+        "role":"Loma",
+
+        "switches":{
+            "globalAdmin":"Globālais Administrātors",
+            "ticketAdmin":"Biļešu Administrātors",
+            "member":"Dalībnieks",
+            "open":"Atvērts",
+            "reopened":"Atkārtoti atvērts",
+            "closed":"Aizvērts",
+            "autoclosed":"Automātiski aizvērts"
+        },
+
+        "errorUserNotFound":"Lietotājs nav atrasts mūsu datubāzē!"
+    }
+}

language/norwegian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"noonenook",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"Bruker Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Versjon",
+
+        "ticketsCreated":"Tickets Laget",
+        "ticketsClosed":"Tickets Lukket",
+        "ticketsDeleted":"Tickets Slettet",
+        "ticketsReopened":"Tickets Gjenåpnet",
+        "ticketsAutoclosed":"Tickets Auto-lukket",
+        "transcriptsCreated":"Transcripts Opprettet",
+        "startupDate":"Start Dato",
+        "latestUpdate":"Siste Oppdatering",
+        "ticketCreatedOn":"Ticket Laget den",
+        "ticketCreatedBy":"Ticket Laget av",
+        "messagesSent":"Meldinger sendt",
+        "status":"Status",
+        "participants":"Deltakere",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Medlem",
+            "open":"Åpen",
+            "reopened":"Gjenåpnet",
+            "closed":"Lukket",
+            "autoclosed":"Auto-Lukket"
+        },
+
+        "errorUserNotFound":"Denne brukeren kan ikke bli funnet i statistikkdatabasen!"
+    }
+}

language/persian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"sasanwm",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"آرگومان‌های گم شده!",
+        "missingArgsDescription":"آرگومان گم شده",
+        "noPermsTitle":"شما دسترسی نداری!",
+        "noPermsDescription":"شما نیاز به دسترسی `ADMINISTRATOR` دارید یا باید در لیست رول‌های مجاز باشید!",
+        "noPermsDelete":"فقط ادمین ها میتونند یک تیکت رو حذف کنند!",
+        "chooseFromListTitle":"ایدی نامعتبر",
+        "chooseFromListDescription":"یکی از ایدی‌های زیر رو انتخاب کن:",
+        "boterror":"خطای ربات!",
+        "notInTicketTitle":"شما در یک تیکت نیستید!",
+        "notInTicketDescription":"این کامند خارج از تیکت‌ها کار نمیکند!",
+        "ticketDoesntExist":"این تیکت دیگه وجود نداره!",
+        "roleDoesntExist":"این رول دیگه وجود نداره!",
+        "anotherOption":"این گزینه یک تیکت نیست بلکه نوع دیگه ای هست!",
+        "maxAmountTitle":"حداکثر مقدار رسیده هست!",
+        "maxAmountDescription":"شما به حداکثر تعداد تیکت‌های مجاز رسیدید!\nبنابراین نمیتونید یکی دیگه ایجاد کنید!",
+        "somethingWentWrong":"**مشکلی پیش اومد!**\nدوباره تلاش کن!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} به این تیکت اضافه شد!",
+        "userRemovedTitle":"{0} از این تیکت حذف شد!",
+        "renameTitle":"اسم به {0} تغییر یافت!",
+        "closeTitle":"این تیکت بسته شد!",
+        "deleteTitle":"حذف این تیکت...",
+        "reopenTitle":"این تیکت دوباره باز شد!",
+        
+        "claimTitle":"این تیکت به {0} اختصاص یافته است",
+        "unclaimTitle":"این تیکت دیگه به اختصاص یک یوزر نمیباشد!",
+        "changeTitle":"نوع تیکت به {0} تغییر یافت!",
+
+        "statsTitle":"آمار اینجا {0} هست!",
+        "autocloseTitle":"این تیکت به طور خودکار بعد از {0} بسته خواهد شد!",
+        "autocloseRejectTitle":"این تیکت دیگه به طور خودکار بسته نخواهد شد!",
+        "autocloseWarn":"این فقط بر روی تیکت‌های غیرفعال تأثیر میزاره!",
+
+        "goToTicket":"رفتن به تیکت",
+        "ticketWarning":"امبد در پیام زیر هست!",
+        "maxTicketWarning":"**هشدار:** _شما فقط میتوانید {0} تیکت رو در همان زمان ایجاد کنید!_"
+    },
+    "helpMenu":{
+        "title":"کامند های  موجود:",
+        "header1":"**به {0} براید تا یک تیکت ایجاد کنید!**\n\n",
+        "header2":"**کامند `/new` یا `/ticket` رو اجرو کن تا یک تیکت ایجاد کنید!**\n\n",
+
+        "msgCmd":"فرستادن یک امبد با دکمه ها (فقط ادمین ها)",
+        "renameCmd":"اسم یک تیکت رو تغییر دهید. (بدون فاصله)",
+        "closeCmd":"بستن یک تیکت.",
+        "deleteCmd":"حذف یک تیکت.",
+        "addCmd":"اضافه کردن یک یوزر به تیکت.",
+        "removeCmd":"حذف کردن یک یوزر از تیکت.",
+        "reopenCmd":"باز کردن یک تیکت پس از بسته شدن.",
+        "changeCmd":"تغییر دادن نوع تیکت.",
+        "claimCmd":"به اختیار گرفتن یک تیکت.",
+        "unclaimCmd":"خارج کردن یک تیکت از اختیار خود.",
+        "statsCmd":"مشاهده کردن امار یک تیکت.",
+        "autocloseCmd":"تنظیم زمان بندی برای بسته شدن خودکار تیکت. "
+    },
+    "buttons":{
+        "close":"بستن تیکت",
+        "delete":"حذف تیکت",
+        "reopen":"بازکردن مجدد تیکت",
+        "closeWithReason":"بستن با دلیل"
+    },
+    "messages":{
+        "closedDescription":"فقط ادمین‌ها میتواننند در این تیکت صحبت کنند!\n\n*برای حذف یا بازکردن این تیکت، روی دکمه زیر کلیک کن!*",
+        "createdTitle":"تیکت ایجاد شد!",
+        "createdDescription":"تیکت شما ایجاد شده، توی تیکت منشن شدی!",
+
+        "newTicketDmTitle":"تیکت جدید!",
+        "closedTicketDmTitle":"تیکت بسته شد!",
+        "deletedTicketDmTitle":"تیکت حذف شد!",
+        "closedTicketDmDescription":"تیکت شما بسته شده هست!",
+        "deletedTicketDmDescription":"تیکت شما حذف شده هست!",
+        "reopenTicketDmTitle":"تیکت دوباره باز شد!",
+        "reopenTicketDmDescription":"تیکت شما دوباره باز شده هست!",
+
+        "chooseCategory":"یک دسته بندی رو انتخاب کن:",
+        "gettingdeleted":"تیکت در حال حذف شدن هست...",
+
+        "none":"هیچ",
+        "reason":"دلیل",
+        "createdat":"ایجاد شده در",
+        "openedby":"باز شده توسط",
+        "deletedby":"حذف شده توسط",
+        "closedby":"بسته شده توسط",
+        
+        "modalreason":"دلیل بستن این تیکت چیه؟",
+        "chooseATicket": "یک تیکت رو انتخاب کن"
+    },
+    "transcripts":{
+        "title":"گزارش",
+        "processed":"این گزارش در حال پردازش هست",
+        "wait":"لطفاً صبر کن!",
+        "estimated":"زمان تقریبی",
+        "available":"گزارش در دسترس هست در اینجا"
+    },
+    "stats":{
+        "globalTitle":"آمار گلوبال",
+        "ticketTitle":"آمار تیکت برای {0}",
+        "userTitle":"آمار یوزر برای {0}",
+        "systemTitle":"آمار سیستم",
+        "versionTitle":"ورژن ربات",
+
+        "ticketsCreated":"تیکت‌های ایجاد شده",
+        "ticketsClosed":"تیکت‌های بسته شده",
+        "ticketsDeleted":"تیکت‌های حذف شده",
+        "ticketsReopened":"تیکت‌های دوباره باز شده",
+        "ticketsAutoclosed":"تیکت‌های به طور خودکار بسته شده",
+        "transcriptsCreated":"گزارش‌های ایجاد شده",
+        "startupDate":"تاریخ راه‌اندازی‌",
+        "latestUpdate":"آخرین بروزرسانی",
+        "ticketCreatedOn":"تیکت ایجاد شده در",
+        "ticketCreatedBy":"تیکت ایجاد شده توسط",
+        "messagesSent":"پیام‌های ارسال شده",
+        "status":"وضعیت",
+        "participants":"مشارکت‌کنندگان",
+        "role":"رول",
+
+        "switches":{
+            "globalAdmin":"ادمین گلوبال",
+            "ticketAdmin":"ادمین تیکت",
+            "member":"ممبر",
+            "open":"باز",
+            "reopened":"دوباره باز شده",
+            "closed":"بسته شده",
+            "autoclosed":"بسته شده به طور خودکار"
+        },
+
+        "errorUserNotFound":"این یوزر در دیتابیس آمار پیدا نمیشه!"
+    }
+}

language/polish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"mkevas",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Nieprawidłowe argumenty!",
+        "missingArgsDescription":"Brakujący argument",
+        "noPermsTitle":"Brak permisji!",
+        "noPermsDescription":"Musisz mieć uprawnienia `ADMINISTRATOR` lub być na liście dozwolonych ról!",
+        "noPermsDelete":"Tylko administratorzy mogą usunąć zgłoszenie!",
+        "chooseFromListTitle":"Błędne ID",
+        "chooseFromListDescription":"Wybierz jeden z poniższych identyfikatorów:",
+        "boterror":"Błąd bota!",
+        "notInTicketTitle":"Nie jesteś w tickecie!",
+        "notInTicketDescription":"To polecenie nie działa poza ticketami!",
+        "ticketDoesntExist":"Ten ticket już nie istnieje!",
+        "roleDoesntExist":"Ta rola już nie istnieje!",
+        "anotherOption":"Ta opcja nie jest ticketem, ale innym typem!",
+        "maxAmountTitle":"Maksymalna liczba osiągnięta!",
+        "maxAmountDescription":"Osiągnąłeś maksymalną dozwoloną liczbę ticketów!\nWięc nie możesz stworzyć nowego!",
+        "somethingWentWrong":"**Coś poszło nie tak!**\nSpróbuj ponownie innym razem!"
+    },
+    "commands":{
+        "userAddedTitle":"Dodano {0} do tego ticketa!",
+        "userRemovedTitle":"Usunięto {0} z tego ticketa!",
+        "renameTitle":"Zmieniono nazwę na {0}!",
+        "closeTitle":"Zamknięto ten ticket!",
+        "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
+        
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
+        "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
+        "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
+    },
+    "helpMenu":{
+        "title":"Dostępne polecenia:",
+        "header1":"**Przejdź do {0}, aby utworzyć zgłoszenie!**\n\n",
+        "header2":"**Uruchom polecenie `/new` lub `/ticket`, aby utworzyć zgłoszenie!**\n\n",
+
+        "msgCmd":"Odradzaj osadzanie za pomocą przycisków. (tylko administratorzy)",
+        "renameCmd":"Zmień nazwę zgłoszenia. (bez spacji)",
+        "closeCmd":"Zamknij ticket.",
+        "deleteCmd":"Skasuj ticket.",
+        "addCmd":"Dodaj użytkownika do zgłoszenia.",
+        "removeCmd":"Usuń użytkownika ze zgłoszenia.",
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
+    },
+    "buttons":{
+        "close":"Zamknij",
+        "delete":"Skasuj",
+        "reopen":"Otworz ponownie",
+        "closeWithReason":"Zamknij z powodem"
+    },
+    "messages":{
+        "closedDescription":"Tylko admini mogą teraz rozmawiać w tym zgłoszeniu!\n\n*Kliknij przycisk poniżej, aby usunąć lub ponownie otworzyć ten ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Twój ticket został utworzony, możesz go wykryć za pomocą pingu!",
+
+        "newTicketDmTitle":"Nowy Ticket!",
+        "closedTicketDmTitle":"Ticket Zamknięty!",
+        "deletedTicketDmTitle":"Ticket Skasowany!",
+        "closedTicketDmDescription":"Twój ticket jest zamknięty!",
+        "deletedTicketDmDescription":"Twój ticket został skasowany!",
+        "reopenTicketDmTitle":"Ticket otwarty!",
+        "reopenTicketDmDescription":"Twój ticket został ponownie otwarty!",
+
+        "chooseCategory":"Wybierz kategorię:",
+        "gettingdeleted":"Ticket jest usuwany..",
+
+        "none":"brak",
+        "reason":"powód",
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
+        "deletedby":"skasowane przez",
+        "closedby":"zamknięte przez",
+        
+        "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
+        "chooseATicket": "Wybierz zgłoszenie"
+    },
+    "transcripts":{
+        "title":"Transkrypcja",
+        "processed":"Ta transkrypcja jest przetwarzana",
+        "wait":"Proszę czekać!",
+        "estimated":"Szacowany czas",
+        "available":"Transkrypcja jest dostępna tutaj"
+    },
+    "stats":{
+        "globalTitle":"Globalne Statystyki",
+        "ticketTitle":"Statystyki biletów dla {0}",
+        "userTitle":"Statystyki użytkowników dla {0}",
+        "systemTitle":"Statystyki systemu",
+        "versionTitle":"Wersja bota",
+
+        "ticketsCreated":"Bilety stworzone",
+        "ticketsClosed":"Bilety zamknięte",
+        "ticketsDeleted":"Bilety skasowane",
+        "ticketsReopened":"Bilety otwarte ponownie",
+        "ticketsAutoclosed":"Bilety automatycznie zamknięte",
+        "transcriptsCreated":"Utworzono transkrypcje",
+        "startupDate":"Data uruchomienia",
+        "latestUpdate":"Najnowsza aktualizacja",
+        "ticketCreatedOn":"Bilet został utworzony dnia",
+        "ticketCreatedBy":"Bilet stworzony przez",
+        "messagesSent":"Wiadomość wysłana",
+        "status":"Status",
+        "participants":"Uczestnicy",
+        "role":"Rola",
+
+        "switches":{
+            "globalAdmin":"Globalny administrator",
+            "ticketAdmin":"Admin biletowy",
+            "member":"Użytkownik",
+            "open":"Otwarte",
+            "reopened":"Otwarte ponownie",
+            "closed":"Zamknięte",
+            "autoclosed":"Automatycznie zamknięte"
+        },
+
+        "errorUserNotFound":"Tego użytkownika nie można znaleźć w bazie statystyk!"
+    }
+}

language/portuguese.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"quiradon",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
         "missingArgsTitle":"Argumentos inválidos!",
         "missingArgsDescription":"Argumento ausente",
@@ -15,8 +18,7 @@
         "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
         "maxAmountTitle":"Quantidade máxima atingida!",
         "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
-        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!"
-        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
     },
     "commands":{
         "userAddedTitle":"Adicionado {0} a este ticket!",
@@ -25,9 +27,17 @@
         "closeTitle":"Fechado este ticket!",
         "deleteTitle":"Excluindo este ticket...",
         "reopenTitle":"Reabriu este ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",
 
+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
     },
@@ -42,19 +52,20 @@
         "deleteCmd":"Excluir um ticket.",
         "addCmd":"Adicionar um usuário ao ticket.",
         "removeCmd":"Remover um usuário do ticket.",
-        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
     },
     "buttons":{
         "close":"Fechar Ticket",
         "delete":"Excluir Ticket",
         "reopen":"Reabrir Ticket",
-        "sendTranscript":"Transcrição",
+        "closeWithReason":"fechado com motivo"
-        "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Reabriu este ticket!",
-        "reopenDescription":"Sinta-se à vontade para falar novamente!",
-        "closedTitle":"Fechado este ticket!",
         "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
         "createdTitle":"Ticket criado!",
         "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
@@ -66,18 +77,59 @@
         "deletedTicketDmDescription":"Seu bilhete foi excluído!",
         "reopenTicketDmTitle":"Ticket reaberto!",
         "reopenTicketDmDescription":"Seu ticket foi reaberto!",
-        "newTranscriptTitle":"Uma nova transcrição está aqui!",
+        
-        "hereIsTheTranscript":"Aqui está a transcrição:",
-
         "chooseCategory":"Escolha a categoria:",
         "gettingdeleted":"Ticket está sendo deletado...",
 
-        "none":"none",
+        "none":"vazio",
-        "reason":"reason",
+        "reason":"motivo",
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
+        "deletedby":"Deletado por",
+        "closedby":"Fechado por",
+        
+        "modalreason":"Qual o motivo de fechar o ticket?",
+        "chooseATicket": "Fechar Ticket"
+    },
+    "transcripts":{
+        "title":"Transcrever",
+        "processed":"A Transcrição está em andamento",
+        "wait":"Por favor espere!",
+        "estimated":"Tempo estimado",
+        "available":"A Transcrição está disponível aqui"
+    },
+    "stats":{
+        "globalTitle":"Status Global",
+        "ticketTitle":"Ticket Status para {0}",
+        "userTitle":"Status do Membro para {0}",
+        "systemTitle":"Sistema de Status",
+        "versionTitle":"Versão do bot",
 
-        "deletedby":"deleted by",
+        "ticketsCreated":"Tickets Criados",
-        "closedby":"closed by",
+        "ticketsClosed":"Tickets Fechados",
-        "modalreason":"What is the reason for closing this ticket?",
+        "ticketsDeleted":"Tickets Deletados",
-        "chooseATicket": "Choose a ticket"
+        "ticketsReopened":"Tickets Re-abertos",
+        "ticketsAutoclosed":"Tickets Auto-Fechados",
+        "transcriptsCreated":"Transcrição Criada",
+        "startupDate":"Data de Inicio",
+        "latestUpdate":"Última Atualização",
+        "ticketCreatedOn":"Ticket Criado em",
+        "ticketCreatedBy":"Ticket Criado por",
+        "messagesSent":"Mensagem Enviada",
+        "status":"Status",
+        "participants":"Participantes",
+        "role":"Cargo",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Membro",
+            "open":"Abrir",
+            "reopened":"Re-aberto",
+            "closed":"Fechado",
+            "autoclosed":"Auto-Fechado"
+        },
+
+        "errorUserNotFound":"Este usuário não pode ser encontrado no banco de dados!"
     }
-}
+}

language/romanian.json

@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
     "errors":{
         "missingArgsTitle":"Argumente Invalide",
         "missingArgsDescription":"Argument Lipsa",
@@ -15,8 +18,7 @@
         "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
         "maxAmountTitle":"Limita atinsa!",
         "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
-        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!"
-        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
     },
     "commands":{
         "userAddedTitle":"{0} a fost adaugat in acest ticket!",
@@ -25,9 +27,17 @@
         "closeTitle":"Ticket inchis!",
         "deleteTitle":"Se sterge ticket-ul...",
         "reopenTitle":"Ticket Re-deschis!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
 
+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
     },
@@ -42,19 +52,20 @@
         "deleteCmd":"Sterge un ticket.",
         "addCmd":"Adauga un utilizator in ticket.",
         "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
     },
     "buttons":{
         "close":"Inchide ticket-ul",
         "delete":"Sterge ticket-ul",
         "reopen":"Re-deschide un ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"Inchide cu motiv"
     },
     "messages":{
-        "reopenTitle":"Ticket Re-deschis!",
-        "reopenDescription":"Poti vorbi din nou!",
-        "closedTitle":"Ticket inchis!",
         "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
         "createdTitle":"Ticket Creat!",
         "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
@@ -66,18 +77,59 @@
         "deletedTicketDmDescription":"Ticket-ul tau este sters!",
         "reopenTicketDmTitle":"Ticket Re-deschis!",
         "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"Un nou transcript este aici!",
-        "hereIsTheTranscript":"Aici este transcriptul:",
 
         "chooseCategory":"Alege o categorie:",
         "gettingdeleted":"Ticket-ul se sterge...",
 
         "none":"niciunul",
         "reason":"Motiv",
-
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
         "deletedby":"Sters de",
         "closedby":"Inchis de",
+        
         "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
         "chooseATicket": "Alege un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transcript in curs de procesare...",
+        "wait":"Te rugam sa astepti!",
+        "estimated":"Timp estimat",
+        "available":"Transcriptul este disponibil aici"
+    },
+    "stats":{
+        "globalTitle":"Statistici Globale",
+        "ticketTitle":"Statistici Ticket pentru  {0}",
+        "userTitle":"Statistici utilizator pentru {0}",
+        "systemTitle":"Statistici Sistem",
+        "versionTitle":"Versiune Bot",
+
+        "ticketsCreated":"Tickete Create",
+        "ticketsClosed":"Tickets Inchise",
+        "ticketsDeleted":"Tickete Sterse",
+        "ticketsReopened":"Tickete Redeschise",
+        "ticketsAutoclosed":"Tickets Inchise automat",
+        "transcriptsCreated":"Transcript-uri create",
+        "startupDate":"Data startup",
+        "latestUpdate":"Update recent",
+        "ticketCreatedOn":"Ticket creat pe data",
+        "ticketCreatedBy":"Ticket Creat de",
+        "messagesSent":"Mesaje trimise",
+        "status":"Status",
+        "participants":"Participanti",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Admin Ticket",
+            "member":"Membru",
+            "open":"Deschis",
+            "reopened":"Redeschis",
+            "closed":"Inchis",
+            "autoclosed":"Inchis automat"
+        },
+
+        "errorUserNotFound":"Acest utilizator nu poate fi gasit in database-ul nostru!"
     }
-}
+}