open ticket v3.2.1

Update dev branch

.gitignore

@@ -17,4 +17,4 @@ storage/.DS_Store
 .vscode/
 livestatus.json
 test.js
-testtsconfig.json
+devtsconfig.json

README.md

@@ -1,58 +1,64 @@
-# Open Ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
+<img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
 
-Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
-Start using it now, you can do anything!
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.1-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.1)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
 
-*We love to hear suggestions for more features!*
+### Open Ticket
+Open Ticket is of the most customisable discord ticket bots of all time!
+You have more than +100 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more!
+We also have a great support service, we can solve every question you have about open ticket! We even provide free 24/7 hosting if you want!
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+Take a look at all the features and discover the possibilities!
+### [Documentation](https://docs.openticket.dj-dj.be/quick-start)
 
-[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
-
-### Thanks to these people:
-- DJ-Lite: for doing the administration
-- Sanke: for translation & new ideas
-- Everyone that reported a bug
-#### And our translators!
-- Sanke#6086 (Romanian & French)
-- Redactado#1673 (Spanish)
-- t0miiis#3022 (Czech)
-- josuens14 (Spanish)
-- M4#5882 (Arabic)
-- ChilledBroke#9986 (Arabic)
-- David.#0187 (German)
-- Maurizio#0268 (Italian)
-- the_gamer#5095 (Danish)
-
-## features
+## Features
 - **🎉 NEW! html transcripts!**
-- discord interaction buttons
-- slash & text commands
-- close, delete & re-open tickets
-- translation in 10 different languages
-- transcripts
-- add/remove users from a ticket
-- a lot of customisation options.
-- tickets, reaction roles & links are all possible!
-- choose between buttons or dropdowns!
-- discord.js v14
-- everyting is configurable
-- custom API + plugins
-- unlimited tickets spread over multiple messages
-- close with reason
-- view transcripts in html
+- 🔒 close, ❌ delete & ✅ re-open tickets
+- 🇬🇧 translation in 11 different languages
+- 📄 very advanced customisation
+- 🆗 buttons or 🔽 dropdowns!
+- 🆒 plugins
+- ∞ unlimited tickets & unlimited messages
+- ➕➖ add/remove users from a ticket
+- /slash & text commands
 
-## quick start
-[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
+<details>
+  <summary><b>Click here for even more features!</b></summary>
   
-## documentation
-[<img src="./otWIKI.png" width="400px" href="https://docs.openticket.dj-dj.be">](https://docs.openticket.dj-dj.be)
   
-## information
+  - very customisable
+  - close tickets with reason
+  - also includes reaction roles!
+  - discord interaction buttons
+  - discord.js 14
+</details>
 
-_v3.2.0_
+## preview
+Images coming soon
 
-changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
+## credits
+DJdj Development Team
+|Main Developer|Developer|Support Team|Designer|
+|--------------|---------|-----------|---------|
+|DJj123dj      |Sanke    |DJ-Lite    |vuur_draak|
+
+Translators
+|Language      |Translator               |
+|--------------|-------------------------|
+|Dutch         |DJj123dj#1706            |
+|Romanian      |Sanke#6086               |
+|French        |Sanke#6086               |
+|Spanish       |Redactado#1673 & josuens14#5267|
+|German        |david.#8276              |
+|Italian       |Maurizio#0268            |
+|Czech         |t0miiis#3022             |
+|Arabic        |ChilledBroke#9986 & M4#5882|
+|Danish        |the_gamer#5095           |
+|Portuguese    |*unknown*                |
+
+## links
+current version: _v3.2.1_
+</br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
+</br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
+
+© 2023 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/change.js

@@ -41,7 +41,10 @@ module.exports = () => {
             const prefix = splitted.shift()
             const name = (splitted.length > 0) ? splitted.join("-") : prefix
             
-
+            if (newTicket.category){
+                const parent = msg.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
+                if (parent) msg.channel.setParent(parent)
+            }
             msg.channel.setName(newTicket.channelprefix+name)
             msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
 
@@ -70,29 +73,28 @@ module.exports = () => {
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            console.log("HELLO WORLD!! 1")
             var newtype = interaction.options.getString("type",true)
             if (!newtype) return interaction.reply({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
 
-            console.log("HELLO WORLD!! 2")
             const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
             const list = []
             config.options.forEach((o) => list.push(o.id))
             if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
 
-            console.log("HELLO WORLD!! 3")
             /**@type {String} */
             var chName = interaction.channel.name
             const splitted = chName.split("-")
             const prefix = splitted.shift()
             const name = (splitted.length > 0) ? splitted.join("-") : prefix
 
-            console.log("HELLO WORLD!! 4")
+            if (newTicket.category){
+                const parent = interaction.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
+                if (parent) interaction.channel.setParent(parent)
+            }
 
             interaction.channel.setName(newTicket.channelprefix+name)
             interaction.reply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
 
-            console.log("HELLO WORLD!! 5")
             log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
             APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())

commands/help.js

@@ -19,7 +19,7 @@ module.exports = () => {
         .setTitle("❔ "+l.helpMenu.title)
 
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 

config.json

@@ -89,7 +89,7 @@
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.2.0 - I'm a footer!",
+            "footer":"Open Ticket v3.2.1 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",

core/checker.js

@@ -114,7 +114,7 @@ exports.checker = async () => {
             })
         }
     }
-    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
     const checkType = (value,type,path) => {
         if (type == "boolean"){
             if (typeof value != "boolean"){
@@ -128,6 +128,14 @@ exports.checker = async () => {
             if (typeof value != "string"){
                 createError("'"+path+"' | invalid type, this must be a string!")
             }
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+            }
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+            }
         }
     }
 
@@ -197,6 +205,7 @@ exports.checker = async () => {
             checkButtonColor(option.color,path+"/color")
 
             //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
             checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
             
             //channelprefix
@@ -221,15 +230,23 @@ exports.checker = async () => {
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
             //thumbnail
-            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
-            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+            if (option.thumbnail){
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
 
             //closedCategory
+            if (option.closedCategory){
                 checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
                 checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
                 if (option.closedCategory.enable){
                     checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
                 }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
+            }
 
         }else if (type == "website"){
             //url
@@ -380,6 +397,7 @@ exports.checker = async () => {
 
     if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
 
+    checkType(config.main_adminroles,"array","/main_adminroles")
     checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
     //languagefile
@@ -404,19 +422,31 @@ exports.checker = async () => {
 
     
     //system:
+        //ticket channel
         if (config.system.ticket_channel){
             if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
                 createError("'system/ticket_channel' | this channel id is invalid")
             }
         }else createWarn("'"+path+"' | you have no ticket channel selected!")
+
+        //max tickets
         checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+
+        //enableDMmessages
         checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+
+        //has@everyoneaccess
         checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+
+        //member_role
+        checkType(config.system.member_role,"string","system/member_role")
         if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
             checkDiscord("roleid",config.system.member_role,"system/member_role")
         }else{
             createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
         }
+
+        //closemode
         checkType(config.system.closeMode,"string","system/closeMode")
         if (!["normal","adminonly"].includes(config.system.closeMode)){
             createError("'system/closeMode' | the close mode must be adminonly or normal")
@@ -436,29 +466,6 @@ exports.checker = async () => {
     })
 
 
-    //discord check
-    /**
-    const discord = require("discord.js")
-    const {GatewayIntentBits,Partials} = discord
-    const client = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-    await client.guilds.fetch()
-    if (!client.guilds.cache.find(g => g.id == config.server_id)){
-        createError("'server_id' | i'm not in a server with this id!")
-    }
-    */
-
-    
-
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")

core/interactionHandlers/embeds/commands.js

@@ -115,29 +115,6 @@ exports.renameEmbed = (renamer,newname) => {
         .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
 }
 
-/**
- * 
- * @param {Boolean} done 
- * @param {discord.TextChannel} channel
- * @param {discord.User} author
- * @returns {discord.EmbedBuilder}
- */
- exports.sendTranscriptEmbed = (done,channel,author) => {
-    if (done){
-        return new embed()
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
-            .setColor(mc)
-            .setDescription("Ticket: "+channel.name)
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }else{
-        return new embed()
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
-            .setColor(mc)
-            .setDescription("Loading...")
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }
-}
-
 /**
  * 
  * @param {discord.User} changer 

core/ticketActions/ticketCloser.js

@@ -134,10 +134,21 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
             }
         })
 
+        //ticketinfo error
+        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")
+
         //add ticket adminroles
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
+                var firstmsg = msglist.find((m => m.author.id == client.user.id))
+                if (firstmsg == undefined || firstmsg.author.id != client.user.id){
+                    return channel.send({embeds:[ticketInfoError]})
+                }
+            }
+            
+            if (firstmsg.embeds.length < 1 || !firstmsg.embeds[0].description.includes("OTDATA")) return channel.send({embeds:[ticketInfoError]})
+
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
             const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

core/ticketActions/ticketOpener.js

@@ -156,12 +156,13 @@ module.exports = () => {
                 if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
                     try {
                         const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
-                        if (!userrole) return
+                        if (userrole){
                             permissionsArray.push({
                                 id:userrole,
                                 type:"role",
                                 deny:[pfb.ViewChannel]
                             })
+                        }
                     }catch{
                         log("system","invalid role! At 'config.json => system/member_role")
                     }

core/transcriptSystem/communication/compileJson.js

@@ -69,7 +69,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                 author:{
                     name:msg.author.tag,
                     id:Number(msg.author.id),
-                    color:msg.author.hexAccentColor || "#ffffff",
+                    color:msg.member.displayHexColor || "#ffffff",
                     pfp:msg.author.displayAvatarURL()
                 },
                 content:msg.content || "",

core/transcriptSystem/communication/template.json

@@ -1,6 +1,6 @@
 {
     "version":"1.0.0",
-    "otversion":"3.2.0",
+    "otversion":"3.2.1",
     "style":{
         "enableCustomBackground":false,
         "backgroundModus":"color OR image",

core/transcriptSystem/embeds.js

@@ -21,12 +21,12 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
     const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
 
     const embed = new discord.EmbedBuilder()
-        .setTitle("🧾 Transcript")
+        .setTitle("🧾 "+l.transcripts.title)
         .setColor(config.main_color)
         .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
 
-        .setDescription("`This transcript is being processed...`\nPlease wait!\n\nEstimated time: "+processtime)
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
 
     return embed
 }
@@ -41,13 +41,17 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
  */
 exports.tsready = (name,id,url,user) => {
     const embed = new discord.EmbedBuilder()
-        .setTitle("🧾 Transcript")
+        .setTitle("🧾 "+l.transcripts.title)
         .setColor(config.main_color)
         .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
-        .setURL(url)
 
-        .setDescription("\nThe transcript is available [here]("+url+")\n")
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
 
     return embed
 }
@@ -61,7 +65,7 @@ exports.tsready = (name,id,url,user) => {
  */
 exports.tserror = (name,id,user,err) => {
     const embed = new discord.EmbedBuilder()
-        .setTitle("❌ Transcript")
+        .setTitle("❌ "+l.transcripts.title)
         .setColor(discord.Colors.Red)
         .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})

core/transcriptSystem/manager.js

@@ -12,6 +12,7 @@ const tsdb = require("./tsdb")
 
 
 const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
     const axios = require("axios").default
     const res = await axios.get("https://transcripts.dj-dj.be/status.txt")
     if (!res || !(res.status == 200) || !res.data) return false
@@ -48,7 +49,7 @@ module.exports = async (messages,guild,channel,user,reason) => {
 
         const ticketopener = client.users.cache.find(u => u.id == id)
         
-    
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
             const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
                 style:{
                     titleColor:tsconfig.style.titleColor,
@@ -134,6 +135,18 @@ module.exports = async (messages,guild,channel,user,reason) => {
                     tc.send({embeds:[errembed],files:[attachment]})
                 }
             }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,chId,false,user)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+        }
     }
     asyncmanager(msglist)
 }

core/transcriptSystem/oldTranscript.js

@@ -7,15 +7,19 @@ const l = bot.language
 /**
  * 
  * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
  * @returns new `discord.attachmentBuilder`
  */
 
-exports.createTranscript = async (messagecollection) => {
+exports.createTranscript = async (messagecollection,channel,backup) => {
     try {
         const cd = new Date()
         const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
         const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
-        const filearray = ["BACKUP TRANSCRIPT:\n"]
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
 
         messagecollection.reverse()
 
@@ -23,15 +27,20 @@ exports.createTranscript = async (messagecollection) => {
             const timestamp = new Date(msg.createdTimestamp)
 
             if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
             const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n"+filestring)
         })
 
         if (filearray.length < 2) filearray.push("transcript is empty")
         const filestring = filearray.join("\n")
         const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"backuptranscript.txt",description:"Open Ticket transcript"})
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
     }catch{
         return false
     }

core/utils/getEmbed.js

@@ -46,7 +46,7 @@ exports.createEmbed = (id) => {
         embed.setColor(config.main_color)
     }
 
-    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL)
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
 
     var description = data.description
     if (data.other.enableTicketExplaination){

index.js

@@ -56,6 +56,12 @@ if (process.argv.some((v) => v == "--nochecker")){
         console.log(chalk.blue("[FLAGS] => disabled checker.js"))
     }; logFLAGS()
 }
+if (process.argv.some((v) => v == "--tsoffline")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!"))
+    }; logFLAGS()
+}
 if (process.argv.some((v) => v == "--debug")){
     async function logFLAGS(){
         const chalk = await (await import("chalk")).default
@@ -73,7 +79,7 @@ if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded
 const config = tempconfig
 exports.config = config
 
-const tsconfig = require("./transcriptconfig.json")
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
 exports.tsconfig = tsconfig
 
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")

language/arabic.json

@@ -15,8 +15,7 @@
     "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
     "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
     "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
-    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
+    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
   },
   "commands": {
     "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
@@ -27,6 +26,7 @@
     "reopenTitle": "إعادة فتح التكت!",
     "claimTitle":"This ticket is now claimed to {0}",
     "unclaimTitle":"This ticket isn't claimed anymore!",
+    "changeTitle":"Changed ticket type to {0}!",
 
     "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
     "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
@@ -48,7 +48,6 @@
     "close": "إغلاق التكت",
     "delete": "حذف التكت",
     "reopen": "إعادة فتح التكت",
-    "sendTranscript": "طبع التكت",
     "closeWithReason":"close with reason"
   },
   "messages": {
@@ -66,8 +65,6 @@
     "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
     "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
     "reopenTicketDmDescription": "تم إعادة فتح التكت!",
-    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
-    "hereIsTheTranscript": "هذا هي النسخة:",
     
     "chooseCategory": "أختر الكتقاجوري:",
     "gettingdeleted": "يتم حذف التكت...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/custom.json

@@ -15,8 +15,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Re-Opened this ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
@@ -48,7 +48,6 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"close with reason"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/czech.json

@@ -1,83 +1,87 @@
 {
     "errors":{
-        "missingArgsTitle":"Neplatné argumenty",
-        "missingArgsDescription":"Chybí argumenty",
+        "missingArgsTitle":"Neplatny Argument!",
+        "missingArgsDescription":"Chybí Argument",
         "noPermsTitle":"Nemáš práva!",
-        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
-        "noPermsDelete":"Pouze admin může smazat ticket!",
-        "chooseFromListTitle":"Neplatné ID",
-        "chooseFromListDescription":"Vyber si z těchto ID:",
-        "boterror":"Error!",
+        "noPermsDescription":"Potřebujes `ADMINISTRATOR`roli nebo byt v listině povolenych roli!",
+        "noPermsDelete":"Pouze Admini muůřou mazat ticket!",
+        "chooseFromListTitle":"Neplatný ID",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
+        "boterror":"Bot Chyba!",
         "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
-        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
-        "roleDoesntExist":"Tato role bohužel neexistuje!",
-        "anotherOption":"Tato možnost není ticket ale něco jiného!",
-        "maxAmountTitle":"Maximální počet ticketů dosažen!",
-        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
-        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
-        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
+        "notInTicketDescription":"Tenhle příkaz nefunguje mimo ticket!",
+        "ticketDoesntExist":"Tenhle ticket už neexistuje !",
+        "roleDoesntExist":"Tenhle role už neexistuje!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max počet byl dosáhnut!",
+        "maxAmountDescription":"Dosáhl jsi max počet povolených ticketu!\nSo nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsím zkus to jindy!"
     },
     "commands":{
-        "userAddedTitle":"{0} byl přidán do ticketu!",
-        "userRemovedTitle":"{0} byl odebrám z ticketu!",
-        "renameTitle":"Jméno bylo změněno!",
-        "closeTitle":"Zavři tento ticket!",
-        "deleteTitle":"Smaž tento ticket!",
-        "reopenTitle":"Znovu otevři ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "userAddedTitle":"Přidat {0} do tohohle ticketu!",
+        "userRemovedTitle":"Odstranit {0} z tohohle ticketu!",
+        "renameTitle":"Změnit jmeno na {0}!",
+        "closeTitle":"Zavři tenhle ticket!",
+        "deleteTitle":"Mažu ticket...",
+        "reopenTitle":"Znovu otevíram ticket",
+        "claimTitle":"Nyní jsi převzal ticket {0}",
+        "unclaimTitle":"Tento ticketu už je převzatý!",
+        "changeTitle":"Změnil jsi typ ticketu na {0}!",
 
         "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+        "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
     },
     "helpMenu":{
-        "title":"Příkazy:",
-        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
-        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+        "title":"Dostupné příkazy:",
+        "header1":"**Běž do {0} pro vytvoření ticketi!**\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření ticketu**\n\n",
 
-        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
-        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
-        "closeCmd":"Zavři ticket.",
-        "deleteCmd":"Smaž ticket.",
-        "addCmd":"Přidej člena do ticketu.",
-        "removeCmd":"Odebere člena z ticketu.",
-        "reopenCmd":"Znovu otevři ticket po uzavření."
+        "msgCmd":"Vytvoř embed s tlačíky. (admins only)",
+        "renameCmd":"Přejmenovat ticket. (no spaces)",
+        "closeCmd":"Zavřít ticket.",
+        "deleteCmd":"Odstranit ticket.",
+        "addCmd":"Pridat uživatele do ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
+        "reopenCmd":"Re-Open a ticket after it was closed."
     },
     "buttons":{
-        "close":"Zavři ticket",
-        "delete":"Smaž ticket",
-        "reopen":"Znovu otevři ticket",
-        "sendTranscript":"Odešli log ticketu",
-        "closeWithReason":"close with reason"
+        "close":"Zavřit ticket",
+        "delete":"Vymazat ticket",
+        "reopen":"Znovu otevřít ticket",
+        "closeWithReason":"zavřít s důvodem"
     },
     "messages":{
-        "reopenTitle":"Ticket znovu otevřen!",
-        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
-        "closedTitle":"Zavřený ticket!",
-        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
-        "createdTitle":"Ticket vytvořen!",
-        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+        "reopenTitle":"Znovu otevřit ticket!",
+        "reopenDescription":"Klidně napiš znova!",
+        "closedTitle":"Zavřít tenhle ticket!",
+        "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
+        "createdTitle":"Ticket otevřen!",
+        "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",
 
         "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket uzavřen!",
-        "deletedTicketDmTitle":"Ticket smazán!",
-        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
-        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
-        "reopenTicketDmTitle":"Ticket znovu otevřen!",
-        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
-        "newTranscriptTitle":"Nový log ticketu je zde!",
-        "hereIsTheTranscript":"Zde je log:",
+        "closedTicketDmTitle":"Ticket Zavřený!",
+        "deletedTicketDmTitle":"Ticket Odstranen!",
+        "closedTicketDmDescription":"Tvuj ticket je uzavřen!",
+        "deletedTicketDmDescription":"Tvuj ticket byl smazan!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
+        "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",
 
-        "chooseCategory":"Vyber kategorii:",
-        "gettingdeleted":"Ticket bude smazán",
+        "chooseCategory":"Vyber si kategorii:",
+        "gettingdeleted":"Ticket bude vymazan...",
 
-        "none":"nic",
+        "none":"žádný",
         "reason":"důvod",
 
-        "deletedby":"deleted by",
-        "closedby":"closed by",
-        "modalreason":"What is the reason for closing this ticket?",
-        "chooseATicket": "Choose a ticket"
+        "deletedby":"smazano uzivatelem",
+        "closedby":"zavreno uzivatelem",
+        "modalreason":"Jakž byl důvod k zavření toho ticketu?",
+        "chooseATicket": "Vyber ticket"
+    },
+    "transcripts":{
+        "title":"Přepis",
+        "processed":"Tento přepis se zpracoval",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde!"
     }
 }

language/danish.json

@@ -1,83 +1,87 @@
 {
-    "errors":{
-        "missingArgsTitle":"Ugyldige argumenter",
-        "missingArgsDescription":"Manglende argumenter",
-        "noPermsTitle":"Ingen adgang",
-        "noPermsDescription":"Du har ikke adgang til denne kommando",
-        "noPermsDelete":"Kun administrators kan slette tickets",
-        "chooseFromListTitle":"Ugyldig ID",
-        "chooseFromListDescription":"Vælg et ID nedenunder",
-        "boterror":"Bot Fejl!",
-        "notInTicketTitle":"Du er ikke i en ticket!",
-        "notInTicketDescription":"Denne kommando fungere kun i tickets!",
-        "ticketDoesntExist":"Denne ticket eksistere ikke mere!",
-        "roleDoesntExist":"Denne rolle eksistere ikke mere!",
-        "anotherOption":"Dette er ikke en ticket, men noget andet!",
-        "maxAmountTitle":"For mange tickets er blevet oprettet!",
-        "maxAmountDescription":"Du har for mange tickets åbne!\nSå luk dem hvis du gerne vil oprette nye!",
-        "somethingWentWrong":"**Noget gik galt**\nKontakt en udvikler!",
-        "somethingWentWrongTranscript":"Noget gik galt med transcript!**\nKontakt en udvikler!"
+  "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
   },
-    "commands":{
-        "userAddedTitle":"Tilføjer {0} til denne ticket!",
-        "userRemovedTitle":"Fjernet {0} fra denne ticket!",
-        "renameTitle":"Ændret navnet til{0}!",
-        "closeTitle":"Closed this ticket!",
-        "deleteTitle":"Fjerner ticketen",
-        "reopenTitle":"Genåbnede denne ticket",
-        "claimTitle":"Denne ticket er blevet taget af {0}",
-        "unclaimTitle":"Denne ticket er nu tilgængelig!",
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    "claimTitle": "Denne ticket er nu krævet til {0}",
+    "unclaimTitle": "Der gøres ikke krav på denne ticket længere!",
+    "changeTitle": "Ændrede ticket type til {0}!",
 
-        "ticketWarning":"Emebeddet er i beskeden nedenunder",
-        "maxTicketWarning":"**Fejl:** _Du kan kun oprettre {0} ticket adgangen!_"
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
   },
-    "helpMenu":{
-        "title":"Tilgængelig kommandoer:",
-        "header1":"**Gå til {0} For at oprette en ticket!**\n\n",
-        "header2":"**Skriv kommandoen `/new` eller `/ticket` for at oprette en ticket!**\n\n",
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
 
-        "msgCmd":"Lav en embed med knapper (admins kun)",
-        "renameCmd":"Ændre navnet (ingen mellemrum)",
-        "closeCmd":"Luk denne ticket",
-        "deleteCmd":"Fjern denne ticket",
-        "addCmd":"Tilføj en person til ticketen",
-        "removeCmd":"Fjern en person fra ticketen",
-        "reopenCmd":"Genåben en ticket efter den har været lukket"
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket."
   },
-    "buttons":{
-        "close":"Luk ticket",
-        "delete":"Fjern ticket",
-        "reopen":"Genåben ticket",
-        "sendTranscript":"Transcript",
-        "closeWithReason":"Luk med grundlag"
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
   },
-    "messages":{
-        "reopenTitle":"Genåbener denne ticket",
-        "reopenDescription":"Du kan nu skrive igen",
-        "closedTitle":"Lukker ticketen!",
-        "closedDescription":"Kun administrators kan skrive lige nu!\n\n*Klik på knappen nedenunder for at slette eller genåbne ticketen!*",
-        "createdTitle":"Ticket oprettet!",
-        "createdDescription":"Din ticket er oprettet!",
+  "messages": {
+    "reopenTitle": "Genåbnede denne ticket!",
+    "reopenDescription": "Snak gerne igen!",
+    "closedTitle": "Lukket denne ticket!",
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
 
-        "newTicketDmTitle":"Ny Ticket!",
-        "closedTicketDmTitle":"Ticket Lukket!",
-        "deletedTicketDmTitle":"Ticket Fjernet!",
-        "closedTicketDmDescription":"Din ticket er blevet lukket!",
-        "deletedTicketDmDescription":"Din ticket er blevet fjernet!",
-        "reopenTicketDmTitle":"Ticket Genåbnet!",
-        "reopenTicketDmDescription":"Din ticket er blevet genåbent!",
-        "newTranscriptTitle":" En ny transcript er tilføjet!",
-        "hereIsTheTranscript":"Følgende transcript:",
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
 
-        "chooseCategory":"Vælg en kategori:",
-        "gettingdeleted":"Ticketen slettes..",
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
 
-        "none":"Ingen",
-        "reason":"Grundlag",
+    "none": "intet",
+    "reason": "grundlag",
 
-        "deletedby":"Fjernet af",
-        "closedby":"Lukket af",
-        "modalreason":"Hvad er grundlaget for lukkens af denne ticket?",
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
     "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
   }
 }

language/dutch.json

@@ -15,8 +15,7 @@
         "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
         "maxAmountTitle":"Maximum numer bereikt!",
         "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
-        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
-        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
         "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
@@ -25,8 +24,9 @@
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
         "reopenTitle":"Ticket heropend!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "claimTitle":"Dit ticket is geclaimed door {0}",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
@@ -48,7 +48,6 @@
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"sluit met reden"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Er is een nieuw transcript!",
-        "hereIsTheTranscript":"Hier is het transcript:",
         
         "chooseCategory":"kies een categorie:",
         "gettingdeleted":"Ticket wordt verwijderd...",
@@ -79,5 +76,12 @@
         "closedby":"gesloten door",
         "modalreason":"Wat is de reden om dit ticket te sluiten?",
         "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
     }
 }

language/english.json

@@ -15,8 +15,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -49,7 +48,6 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"close with reason"
     },
     "messages":{
@@ -67,8 +65,6 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
@@ -80,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/french.json

@@ -15,8 +15,7 @@
         "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
         "maxAmountTitle":"Montant maximum atteint!",
         "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
-        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
         "userAddedTitle":"{0} a été ajouté à ce ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"A rouvert ce ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
@@ -48,7 +48,6 @@
         "close":"Fermer le ticket",
         "delete":"Supprimer le billet",
         "reopen":"Billet de réouverture",
-        "sendTranscript":"Transcript",
         "closeWithReason":"fermer avec une raison"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Votre billet est supprimé !",
         "reopenTicketDmTitle":"Billet rouvert!",
         "reopenTicketDmDescription":"Votre billet est rouvert !",
-        "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "hereIsTheTranscript":"Voici la transcription :",
         
         "chooseCategory":"choisissez une catégorie:",
         "gettingdeleted":"Le ticket est en cours de suppression...",
@@ -79,5 +76,12 @@
         "closedby":"fermé par",
         "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
         "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estime:",
+        "available":"La transcript est disponible ici"
     }
 }

language/german.json

@@ -3,35 +3,30 @@
         "missingArgsTitle":"Ungültiges Argument!",
         "missingArgsDescription":"Fehlendes Argument!",
         "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
         "chooseFromListTitle":"Ungültige ID",
-        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
         "boterror":"Bot Fehler!",
-        "notInTicketTitle":"Du bist ein kein Ticket!",
-        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
-        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
-        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
         "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
         "maxAmountTitle":"Das Limit wurde erreicht!",
-        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
-        "somethingWentWrong":"Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
-        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
     },
     "commands":{
         "userAddedTitle":"User geaddet!",
-        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
         "userRemovedTitle":"User entfernt!",
-        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
-
         "renameTitle":"Der Name wurde geändert!",
-        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
-
         "closeTitle":"Dieses Ticket schließen!",
-        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
         "deleteTitle":"Löschen Sie dieses Ticket!",
-        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
         "reopenTitle":"Öffne dieses Ticket erneut!",
-        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
+        "claimTitle":"Das Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
+        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
 
         "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
         "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
@@ -53,7 +48,6 @@
         "close":"Ticket schließen",
         "delete":"Ticket löschen",
         "reopen":"Ticket wieder öffnen",
-        "sendTranscript":"Transcript-Datei senden",
         "closeWithReason":"Geschlossen mit dem Grund"
     },
     "messages":{
@@ -73,13 +67,21 @@
         "hereIsTheTranscript":"Hier ist das Transcript:",
 
         "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
 
-        "none":"keiner",
+        "none":"none",
         "reason":"Grund",
 
         "deletedby":"Gelöscht von",
         "closedby":"Geschlossen von",
         "modalreason":"Was ist der Grund?",
-        "chooseATicket": "Wähle ein Ticket"
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
     }
 }

language/italian.json

@@ -1,61 +1,60 @@
 {
     "errors":{
         "missingArgsTitle":"Argomenti non validi!",
-        "missingArgsDescription":"Argomento mancante",
-        "noPermsTitle":"Permessi mancanti!",
-        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
-        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "missingArgsDescription":"Argomenti mancanti",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
         "chooseFromListTitle":"ID non valido",
-        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
         "boterror":"Errore del bot!",
         "notInTicketTitle":"Non sei in un ticket!",
-        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
-        "ticketDoesntExist":"Questo ticket non esiste più!",
-        "roleDoesntExist":"Questo ruolo non esiste più!",
-        "anotherOption":"Questa opzione non è di un ticket!",
-        "maxAmountTitle":"Massimo numero raggiunto!",
-        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
-        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
-        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
     },
     "commands":{
-        "userAddedTitle":"Aggiunto {0} al ticket!",
-        "userRemovedTitle":"Rimosso {0} da questo ticket!",
-        "renameTitle":"Cambia il nome in {0}!",
-        "closeTitle":"Chiudo questo ticket!",
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
+        "renameTitle":"Cambiato il nome a {0}!",
+        "closeTitle":"Ticket chiuso!",
         "deleteTitle":"Eliminando questo ticket...",
-        "reopenTitle":"Ri-Aperto questo ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "reopenTitle":"Ri-aperto questo ticket!",
+        "claimTitle":"Questo ticket è ora gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Cambiato il tipo di ticket in {0}!",
 
         "ticketWarning":"L'embed è nel messaggio sotto!",
-        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
     },
     "helpMenu":{
         "title":"Comandi disponibili:",
-        "header1":"**Vai a {0} per creare un ticket!**\n\n",
-        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
 
-        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
         "renameCmd":"Rinomina un ticket. (senza spazi)",
         "closeCmd":"Chiudi un ticket.",
         "deleteCmd":"Elimina un ticket.",
-        "addCmd":"Aggiungi un membro al ticket.",
-        "removeCmd":"Rimuovi un membro dal ticket.",
-        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+        "addCmd":"Aggiungi un utente al ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
     },
     "buttons":{
-        "close":"Chiudi il ticket",
-        "delete":"Elimina il ticket",
-        "reopen":"Riapri il ticket",
-        "sendTranscript":"Trascrizione",
-        "closeWithReason":"chiudi con un motivo"
+        "close":"Chiudi",
+        "delete":"Elimini",
+        "reopen":"Ri-apri un ticket",
+        "closeWithReason":"chiudi con motivo"
     },
     "messages":{
-        "reopenTitle":"Riaperto questo ticket!",
-        "reopenDescription":"Sentiti libero di parlare di nuovo!",
-        "closedTitle":"Chiudo questo ticket!",
-        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "reopenTitle":"Ticket ri-aperto!",
+        "reopenDescription":"Sentiti libero di parlare nuovamente!",
+        "closedTitle":"Ticket chiuso!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
         "createdTitle":"Ticket creato!",
         "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
 
@@ -63,11 +62,9 @@
         "closedTicketDmTitle":"Ticket chiuso!",
         "deletedTicketDmTitle":"Ticket eliminato!",
         "closedTicketDmDescription":"Il tuo ticket è chiuso!",
-        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
-        "reopenTicketDmTitle":"Ticket riaperto!",
-        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
-        "newTranscriptTitle":"Un nuova trascrizione è qui!",
-        "hereIsTheTranscript":"Qui è la trascrizione:",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
 
         "chooseCategory":"scegli una categoria:",
         "gettingdeleted":"Il ticket sta per essere chiuso...",
@@ -77,7 +74,14 @@
 
         "deletedby":"eliminato da",
         "closedby":"chiuso da",
-        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
         "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
     }
 }

language/portuguese.json

@@ -15,8 +15,7 @@
         "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
         "maxAmountTitle":"Quantidade máxima atingida!",
         "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
-        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
-        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!"
     },
     "commands":{
         "userAddedTitle":"Adicionado {0} a este ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Reabriu este ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
@@ -48,7 +48,6 @@
         "close":"Fechar Ticket",
         "delete":"Excluir Ticket",
         "reopen":"Reabrir Ticket",
-        "sendTranscript":"Transcrição",
         "closeWithReason":"close with reason"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Seu bilhete foi excluído!",
         "reopenTicketDmTitle":"Ticket reaberto!",
         "reopenTicketDmDescription":"Seu ticket foi reaberto!",
-        "newTranscriptTitle":"Uma nova transcrição está aqui!",
-        "hereIsTheTranscript":"Aqui está a transcrição:",
         
         "chooseCategory":"Escolha a categoria:",
         "gettingdeleted":"Ticket está sendo deletado...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/romanian.json

@@ -15,8 +15,7 @@
         "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
         "maxAmountTitle":"Limita atinsa!",
         "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
-        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
-        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!"
     },
     "commands":{
         "userAddedTitle":"{0} a fost adaugat in acest ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Ticket Re-deschis!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
@@ -48,7 +48,6 @@
         "close":"Inchide ticket-ul",
         "delete":"Sterge ticket-ul",
         "reopen":"Re-deschide un ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"Inchide cu motiv"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Ticket-ul tau este sters!",
         "reopenTicketDmTitle":"Ticket Re-deschis!",
         "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"Un nou transcript este aici!",
-        "hereIsTheTranscript":"Aici este transcriptul:",
 
         "chooseCategory":"Alege o categorie:",
         "gettingdeleted":"Ticket-ul se sterge...",
@@ -79,5 +76,12 @@
         "closedby":"Inchis de",
         "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
         "chooseATicket": "Alege un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transcript in curs de procesare...",
+        "wait":"Te rugam sa astepti!",
+        "estimated":"Timp estimat",
+        "available":"Transcriptul este disponibil aici"
     }
 }

language/spanish.json

@@ -15,8 +15,7 @@
         "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
         "maxAmountTitle":"¡Máxima cantidad alcanzada!",
         "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
-        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
-        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!"
     },
     "commands":{
         "userAddedTitle":"Se agregó {0} al ticket!",
@@ -25,8 +24,9 @@
         "closeTitle":"Cerró este ticket!",
         "deleteTitle":"Eliminando este ticket...",
         "reopenTitle":"Re-abrió este boleto!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "claimTitle":"Este ticket será atendido por {0}",
+        "unclaimTitle":"¡Este ticket ya no está reservado!",
+        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
 
         "ticketWarning":"La inserción está en el mensaje a continuación!",
         "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
@@ -48,7 +48,6 @@
         "close":"Cerrar ticket.",
         "delete":"Eliminar ticket",
         "reopen":"Re-Abrir ticket",
-        "sendTranscript":"Obtener transcript.",
         "closeWithReason":"cerrar con razón"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
         "reopenTicketDmTitle":"¡Ticket re-abierto!",
         "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
-        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "hereIsTheTranscript":"Aquí está el transcript:",
         
         "chooseCategory":"Elije una categoría:",
         "gettingdeleted":"El ticket se está viendo eliminado...",
@@ -79,5 +76,12 @@
         "closedby":"cerrado por",
         "modalreason":"Cúal es la razón para cerrar este ticket?",
         "chooseATicket": "Elije un ticket"
+    },
+    "transcripts":{
+        "title":"Transcripción",
+        "processed":"La transcripción del ticket está siendo procesada...",
+        "wait":"¡Por favor, espere!",
+        "estimated":"Tiempo estimado",
+        "available":"La transcripción estará disponible aquí"
     }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "3.2.0",
+  "version": "3.2.1",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {

transcriptconfig.json

@@ -2,6 +2,7 @@
     "sendTranscripts":{
         "enableChannel":false,
         "channel":"transcript channel id",
+        "useHTMLtranscripts":true,
         
         "enableDM":false
     },