v3.3.3 MAJOR FIX!

v3.3.3 MAJOR FIX!

.github/CONTRIBUTING.md

@@ -1,3 +1,42 @@
-# comming soon
+# Contributing
-For now on, you can create a ticket in our server:
+## Translation
-https://discord.dj-dj.be
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+
+If there is translation missing & you can write json, then go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,9 +1,9 @@
 ---
 name: Bug report
-about: Create a report to help us improve Open Ticket
+about: Report bugs to help us improve open ticket!
 title: "[BUG] your bug"
 labels: bug
-assignees: ''
+assignees: DJj123dj
 
 ---
 

.github/ISSUE_TEMPLATE/plugin.md

@@ -1,9 +1,9 @@
 ---
 name: Plugin
-about: Show your open ticket plugins here!
+about: Show your plugin to the developers from open ticket!
 title: "[PLUGIN] your plugin"
 labels: plugin
-assignees: ''
+assignees: DJj123dj
 
 ---
 

.github/SECURITY.md

@@ -0,0 +1,41 @@
+# Security Policy
+
+## Supported Versions
+
+Support for Open Ticket is only available for the versions specified below!
+
+✅ Supported
+🟧 Partially Supported
+❌ Not Supported
+
+| Version | Supported          |
+| ------- | ------------------ |
+| 3.3.3   | :white_check_mark: |
+| 3.3.0   | 🟧                |
+| 3.2.2   | 🟧 |
+| < 3.2.2   | :x:                |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, errors & bugs in the following ways:
+
+- Creating an issue on github
+- Creating a ticket in our discord server
+- Reporting the bug in DM on discord (DJj123dj#1706)
+- Emailing support@dj-dj.be
+
+If your report an error, be clear about what is going on. 
+Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
+Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
+Don't just report the error and never reply again! It can be possible that we need you for more information!
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

README.md

@@ -1,6 +1,6 @@
 <img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
 
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.2-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.2)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.3.3-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.3.3)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
 
 ### Open Ticket
 Open Ticket is of the most customisable discord ticket bots of all time!
@@ -13,7 +13,7 @@ Take a look at all the features and discover the possibilities!
 ## Features
 - **🎉 NEW! html transcripts!**
 - 🔒 close, ❌ delete & ✅ re-open tickets
-- 🇬🇧 translation in 12 different languages
+- 🇬🇧 translation in 14 different languages
 - 📄 very advanced customisation
 - 🆗 buttons or 🔽 dropdowns!
 - 🆒 plugins
@@ -57,9 +57,12 @@ Translators
 |Danish        |the_gamer#5095           |
 |Portuguese    |QuirAddon#9778           |
 |Russian       |Apexo#0723               |
+|Turkish       |Hydrâelčhâvø#1575        |
+|Polish        |MKevas#8311              |
+|Slovenian     |n1kkec#5341              |
 
 ## links
-current version: _v3.2.2_
+current version: _v3.3.3_
 </br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 </br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
 

commands/add.js

@@ -44,7 +44,7 @@ module.exports = () => {
         
     })
 
-    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "add") return
         const user = interaction.options.getUser("user")
@@ -55,14 +55,16 @@ module.exports = () => {
             return
         }
 
+        await interaction.deferReply()
+
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+            interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
             var loguser = user
             log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])

commands/change.js

@@ -27,13 +27,14 @@ module.exports = () => {
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
-            if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
-
-            const newTicket = require("../core/utils/configParser").getTicketById(newtype)
             const list = []
             config.options.forEach((o) => list.push(o.id))
-            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
+
+            var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+            if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+            const newTicket = require("../core/utils/configParser").getTicketById(newtype)
+            if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
 
             /**@type {String} */
             var chName = msg.channel.name
@@ -55,7 +56,7 @@ module.exports = () => {
         })
     })
 
-    if (!DISABLE.commands.slash.change) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "change") return
 
@@ -65,20 +66,25 @@ module.exports = () => {
             return
         }
 
-        //interaction.deferReply()
+        await interaction.deferReply()
-        interaction.channel.messages.fetchPinned().then(async msglist => {
+        interaction.channel.messages.fetchPinned().then(async (msglist) => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
             
-            var newtype = interaction.options.getString("type",true)
-            if (!newtype) return interaction.reply({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
-
-            const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
             const list = []
             config.options.forEach((o) => list.push(o.id))
-            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
+
+            var newtype = interaction.options.getString("type",true)
+            const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+            
+            if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+            /**@type {discord.PermissionOverwriteManager} */
+            const prePermsManager = interaction.channel.permissionOverwrites
+            const prePerms = prePermsManager.cache
             
             /**@type {String} */
             var chName = interaction.channel.name
@@ -91,8 +97,25 @@ module.exports = () => {
                 if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
             }
 
+            await prePermsManager.set(prePerms)
             interaction.channel.setName(newTicket.channelprefix+name)
-            interaction.reply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+            var newHiddendata = hiddendata.data
+            newHiddendata.find((value,index) => {
+                if (value.key == "type"){
+                    newHiddendata[index] = {key:"type",value:newtype}
+                }
+            })
+            
+            const prevDescription = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description).description
+            const newData = bot.hiddenData.writeHiddenData("ticketdata",newHiddendata)
+            const newDescription = prevDescription+newData
+            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+                .setDescription(newDescription)
+
+            firstmsg.edit({embeds:[newEmbed]})
+            
+            interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
 
             log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])

commands/claim.js

@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -25,27 +27,38 @@ module.exports = () => {
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
+            hiddendata.data.push({key:"claimedby",value:claimingUser.id})
+            storage.set("claimData",msg.channel.id,claimingUser.id)
             
-            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+                .setFooter({text:"claimed by: "+msg.author.tag,iconURL:msg.author.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
 
-            var loguser = claimingUser
             log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
             log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
     })
 
-    })
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
-
-    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "claim") return
         const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
@@ -53,28 +66,40 @@ module.exports = () => {
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
         }
 
+        await interaction.deferReply()
+
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+            hiddendata.data.push({key:"claimedby",value:user.id})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            storage.set("claimData",interaction.channel.id,user.id)
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
 
-            var loguser = user
             log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
         })
-
-       
     })
 }

commands/close.js

@@ -44,7 +44,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
+            require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
@@ -54,7 +54,7 @@ module.exports = () => {
         
     })
 
-    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
@@ -62,16 +62,18 @@ module.exports = () => {
 
         const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
 
+        await interaction.deferReply()
+
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
 
             const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+            interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
 
             var name = interaction.channel.name
             var prefix = ""
@@ -82,7 +84,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+            require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/delete.js

@@ -38,7 +38,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
+            require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -47,25 +47,25 @@ module.exports = () => {
         
     })
 
-    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        //interaction.deferReply()
-
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
             return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
         }
 
+        await interaction.deferReply()
+
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+            interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
             var name = interaction.channel.name
             var prefix = ""
@@ -76,7 +76,7 @@ module.exports = () => {
                 }
             })
 
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+            require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())

commands/help.js

@@ -15,11 +15,14 @@ module.exports = () => {
     const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
 
     const helpEmbed = new discord.EmbedBuilder()
-        .setColor(config.main_color)
+        .setColor(config.color)
         .setTitle("❔ "+l.helpMenu.title)
 
-    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
+    const header = l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+    ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 

commands/remove.js

@@ -55,14 +55,16 @@ module.exports = () => {
             return
         }
 
+        await interaction.deferReply()
+
         await interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+            interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
             var loguser = user
             

commands/rename.js

@@ -53,7 +53,7 @@ module.exports = () => {
         
     })
 
-    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
@@ -63,11 +63,11 @@ module.exports = () => {
             return
         }
 
-        //interaction.deferReply()
+        await interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
             
@@ -84,7 +84,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+            interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])

commands/reopen.js

@@ -37,17 +37,17 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        //interaction.deferReply()
+        await interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
-            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+            await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
 
             require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
             

commands/ticket.js

@@ -30,8 +30,8 @@ module.exports = () => {
 
             const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
 
-            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
-            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
 
 
             const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)

commands/unclaim.js

@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -21,57 +23,100 @@ module.exports = () => {
             return
         }
 
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
+            hiddendata.data.push({key:"claimedby",value:"false"})
+            storage.set("claimData",msg.channel.id,"false")
             
-            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
-
-            var loguser = msg.author
-            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            if (ticketData && ticketData.autoclose.enable){
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
     })
 
-    })
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
-
-    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "unclaim") return
-        const user = interaction.user
 
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
             return
         }
 
+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            hiddendata.data.push({key:"claimedby",value:"false"})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            storage.set("claimData",interaction.channel.id,"false")
             
-            var loguser = user
+            const newEmbed = new embed(firstmsg.embeds[0].data)
-            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
-            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            if (ticketData && ticketData.autoclose.enable){
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
 
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }

config.json

@@ -1,10 +1,13 @@
 {
-    "main_color":"#ffffff",
+    "color":"#ffffff",
-    "server_id":"server id (for slash cmds)",
+    "serverId":"server id (for slash cmds)",
-    "auth_token":"auth token",
+    "token":{
-    "main_adminroles":["discord role id"],
+        "value":"insert your bot token here",
+        "fromENV":false
+    },
+    "adminRoles":["discord role id"],
     "prefix":"!ticket ",
-    "languagefile":"english",
+    "languageFile":"english",
 
     "status":{
         "enabled":true,
@@ -13,13 +16,11 @@
     },
 
     "system":{
-        "ticket_channel":"channel id",
+        "maxAmountOfTickets":3,
-        "max_allowed_tickets":3,
+        "dmMessages":false,
-        "enable_DM_Messages":true,
 
-        "has@everyoneaccess":false,
+        "memberRole":"member role (leave empty if you have no member role)",
-        "member_role":"member role (this role doesn't have access to tickets)",
+        "closeMode":"adminonly OR normal (select one!)",
-        "closeMode":"adminonly or normal (select one of the 2)",
 
         "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
 
@@ -39,8 +40,9 @@
 
             "color":"gray",
             "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
             "channelprefix":"question-",
-            "category":"category id",
+            "category":"category id (or leave empty)",
             "message":"You created a ticket!",
             "enableDmOnOpen":true,
             "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
@@ -57,6 +59,11 @@
             "closedCategory":{
                 "enable":false,
                 "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
             }
             
         },
@@ -95,11 +102,17 @@
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.2.2 - I'm a footer!",
+            "footer":"Open Ticket v3.3.3 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
 
+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
             "enableCustomColor":false,
             "color":"#ffffff",
 

core/api/modules/base.js

@@ -1,8 +0,0 @@
-/** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file before reading the documentation!
- * visit the api documentation at https://docs.openticket.dj-dj.be
- */
-
-
-exports.embeddedMode = false
-exports.clientLocation = require("../../../index").client

core/checker.js

@@ -53,9 +53,9 @@ exports.checker = async () => {
     /**@param {String} value */
     const checkToken = (value) => {
         if (value.length < 40){
-            createError("'auth_token' | your token is invalid")
+            createError("'token/value' | your token is invalid")
         }
-        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
     }
 
     /**@param {String} value @param {String} path */
@@ -119,24 +119,29 @@ exports.checker = async () => {
         if (type == "boolean"){
             if (typeof value != "boolean"){
                 createError("'"+path+"' | invalid type, this must be a boolean!")
-            }
+                return true
+            }else return false
         }else if (type == "number"){
             if (typeof value != "number"){
                 createError("'"+path+"' | invalid type, this must be a number!")
-            }
+                return true
+            }else return false
         }else if (type == "string"){
             if (typeof value != "string"){
                 createError("'"+path+"' | invalid type, this must be a string!")
-            }
+                return true
+            }else return false
         }else if (type == "array"){
             if (!Array.isArray(value)){
                 createError("'"+path+"' | invalid type, this must be an array!")
-            }
+                return true
+            }else return false
         }else if (type == "object"){
             if (typeof value != "object"){
                 createError("'"+path+"' | invalid type, this must be an object!")
-            }
+                return true
-        }
+            }else return false
+        }else return false
     }
 
     const checkButtonColor = (value,path) => {
@@ -256,6 +261,14 @@ exports.checker = async () => {
                 createError("'"+path+"/closedCategory' | there is no closedCategory object!")
             }
 
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
+            }
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")
@@ -337,6 +350,7 @@ exports.checker = async () => {
         }
 
         //OPTIONS!!!
+        if (checkType(input.options,"array",path+"/options")){
             var counter = 0
             input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
 
@@ -349,6 +363,7 @@ exports.checker = async () => {
                     }
                 })
             }
+        }
 
         //other
         //ticket explaination & max tickets warning
@@ -393,26 +408,26 @@ exports.checker = async () => {
     //--------------------------|
     //--------------------------|
 
-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","status","system","options","messages"]
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
         }
     })
     
-    checkHexColor(config.main_color,"main_color")
+    checkHexColor(config.color,"main_color")
-    checkDiscord("serverid",config.server_id,"server_id")
+    checkDiscord("serverid",config.serverId,"server_id")
 
-    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
 
-    checkType(config.main_adminroles,"array","/main_adminroles")
+    checkType(config.adminRoles,"array","/main_adminroles")
-    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    checkDiscordArray("roleid",config.adminRoles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
     //languagefile
-    checkType(config.languagefile,"string","languagefile")
+    checkType(config.languageFile,"string","languagefile")
-    const lf = config.languagefile
+    const lf = config.languageFile
     
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")){
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
@@ -430,28 +445,18 @@ exports.checker = async () => {
 
     
     //system:
-        //ticket channel
-        if (config.system.ticket_channel){
-            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
-                createError("'system/ticket_channel' | this channel id is invalid")
-            }
-        }else createWarn("'"+path+"' | you have no ticket channel selected!")
-
         //max tickets
-        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")
 
         //enableDMmessages
-        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")
 
-        //has@everyoneaccess
+        //memberRole
-        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+        checkType(config.system.memberRole,"string","system/memberRole")
-
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
-        //member_role
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
-        checkType(config.system.member_role,"string","system/member_role")
-        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
-            checkDiscord("roleid",config.system.member_role,"system/member_role")
         }else{
-            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
         }
 
         //closemode

core/dynamicdatabase/dynamicfiles/database.js

@@ -47,6 +47,17 @@ exports.get = (category,key) => {
     const result = tempresult ? tempresult.value : false
     return result
 }
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
 /**
  * @param {String} category 
  * @param {String} key 

core/dynamicdatabase/storage.js

@@ -1,3 +1,13 @@
+/**
+==================================================================
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
+
 try {
     var db = require("./dynamicfiles/database")
 }catch(err){

core/errorLogSystem.js

@@ -48,12 +48,13 @@ exports.serverError = (message) => {
     return x
 }
 
-/**@param {String[]} list */
+/**@param {String[]} list @param {String|undefined} message */
-exports.invalidIdChooseFromList = (list) => {
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
     var x = new embed()
         .setColor(c.Red)
         .setTitle(":x: "+l.errors.chooseFromListTitle)
-        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
@@ -66,7 +67,7 @@ exports.notInATicket = new embed()
 /**@param {String} message @param {String} title */
 exports.success = (title,message) => {
     var x = new embed()
-        .setColor(config.main_color)
+        .setColor(config.color)
         .setTitle(":white_check_mark: "+title)
         .setDescription(message)
 

core/interactionHandlers/buttons/close.js

@@ -7,7 +7,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder

core/interactionHandlers/buttons/firstmsg.js

@@ -7,7 +7,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -15,6 +15,13 @@ const bs = discord.ButtonStyle
 
 
 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")
@@ -33,6 +40,63 @@ exports.firstmsgRowNormal = new arb()
     )
 
 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")

core/interactionHandlers/buttons/verifyBars.js

@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder

core/interactionHandlers/embeds/commands.js

@@ -7,7 +7,7 @@ const log = bot.errorLog.log
 
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 /**
  * 
@@ -53,6 +53,21 @@ exports.closeEmbed = (closer,description) => {
     return embd
 }
 
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
 /**
  * 
  * @param {discord.User} deleter 

core/interactionHandlers/handlers/accepted/claiming.js

@@ -0,0 +1,59 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -23,7 +23,7 @@ module.exports = () => {
         if (interaction.customId != "OTcloseTicketTrue") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
 
         if (closeTicketButtonChecker == true) return
@@ -41,8 +41,17 @@ module.exports = () => {
                 return
             }
         }
-        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
             interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
+        
 
         /**
          * @type {String}
@@ -57,7 +66,7 @@ module.exports = () => {
         })
 
         interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
         closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -93,7 +93,7 @@ module.exports = () => {
          })
  
          //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
          closeTicketButtonChecker = false
     })
 }

core/interactionHandlers/handlers/accepted/deleting.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -22,7 +22,7 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker == true) return
         deleteTicketButtonChecker = true
@@ -52,7 +52,7 @@ module.exports = () => {
 
         await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
         await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker = false
     })
 
@@ -62,7 +62,7 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue1") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker1 == true) return
         deleteTicketButtonChecker1 = true
@@ -92,7 +92,7 @@ module.exports = () => {
 
         await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
         await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker1 = false
 
     })

core/interactionHandlers/handlers/accepted/reopening.js

@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -17,11 +17,11 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //REOPEN
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTreopenTicket") return
 
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
         interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
         require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
     })

core/interactionHandlers/handlers/firstmsg.js

@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder

core/interactionHandlers/handlers/handlers.js

@@ -7,4 +7,5 @@ module.exports = () => {
     require("./accepted/reopening")()
     require("./accepted/deleting")()
     require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }

core/interactionHandlers/handlers/verifyBars.js

@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -16,64 +16,84 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //CLOSE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicket") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketFalse") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
             interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
             interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
     })
 
     //DELETE NO TRANSCRIPT
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket1") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse1") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
     })

core/languageManager.js

@@ -4,11 +4,10 @@ if (index.developerConfig){
     var config = require("../devconfig.json")
 }else{var config = require("../config.json")}
 
-
 var localLanguage = require("../language/english.json")
 const fs = require("fs")
-const lfexists = fs.existsSync("./language/"+config.languagefile+".json")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
-if (lfexists) localLanguage = require("../language/"+config.languagefile+".json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")
 
 const errorLog = async () => {
     const chalk = await (await import("chalk")).default
@@ -20,6 +19,12 @@ const successLog = async (language) => {
     const chalk = await (await import("chalk")).default
 
     require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
 }
 
 if (!localLanguage){
@@ -30,5 +35,5 @@ if (!localLanguage){
     runError()
 }else{
     exports.language = localLanguage
-    successLog(config.languagefile)
+    successLog(config.languageFile)
 }

core/reactionRoles.js

@@ -11,13 +11,17 @@ const APIEvents = require("./api/modules/events")
 module.exports = async () => {
     const chalk = await (await import("chalk")).default
     
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
         if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
         if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
 
-        
+        bot.actionRecorder.push({
-        
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })
 
 
         const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
@@ -28,7 +32,7 @@ module.exports = async () => {
             return
         }else{
             try {
-                interaction.deferUpdate()
+                await interaction.deferUpdate()
             } catch{}
         }
 
@@ -40,6 +44,12 @@ module.exports = async () => {
             const user = interaction.member
             
             if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
                 option.roles.forEach((role) => {
                     interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
     
@@ -49,6 +59,12 @@ module.exports = async () => {
                 })
 
             }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
                 option.roles.forEach((role) => {
                     interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                     
@@ -58,6 +74,12 @@ module.exports = async () => {
                 })
                 
             }else if (mode == "add&remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
                 option.roles.forEach((role) => {
                     if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
                         interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)

core/slashSystem/autoSlashUpdate.js

@@ -8,7 +8,7 @@ const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
 
 module.exports = async () => {
-    const sid = config.server_id
+    const sid = config.serverId
 
     const ids = configParser.getTicketValuesArray("id")
     /**@type {[{name:String,value:String}]} */

core/slashSystem/slashEnable.js

@@ -7,9 +7,10 @@ const configParser = require("../utils/configParser")
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
 
-module.exports = async () => {
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
     const chalk = (await import("chalk")).default
-    const sid = config.server_id
+    const sid = config.serverId
 
     const ids = configParser.getTicketValuesArray("id")
     /**@type {[{name:String,value:String}]} */
@@ -30,17 +31,20 @@ module.exports = async () => {
     var readystats = 0
 
     //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    if (!invisible){
         setInterval(() => {
             process.stdout.cursorTo(0)
             process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
             if (readystats >= 13){
-            const fs = require("fs")
-            fs.writeFileSync("./storage/slashcmdEnabled.txt","true")
                 console.log(chalk.green("\nready!"))
                 console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
                 process.exit(1)
             }
         },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)
 
     //slashtranslation
     const ST = require("../../language/slashcmds/slash.json").data

core/startscreen.js

@@ -14,6 +14,9 @@ const showFlags = async (chalk) => {
     if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
     if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
     if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
 
     if (!isFlag) console.log(chalk.blue("no flags!"))
 }
@@ -22,7 +25,7 @@ exports.run = async () => {
     const chalk = await (await import("chalk")).default
     console.log(chalk.hex("f8ba00")(logo))
     const version = require("../package.json").version
-    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languagefile
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
     const spaceamount = (84-headertext.length)/2
     var i = 0
     while (i < spaceamount){
@@ -48,7 +51,7 @@ exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
         console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
         return
     }
-    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(slashmode))
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
 }
 
 var languageMSG = ""
@@ -62,14 +65,15 @@ exports.headerDataLanguage = async (message,err) => {
     languageErr = err
 }
 
-/**
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
- * @param {{total:Number,error:Number,success:Number}} plugins
-*/
 exports.headerDataPlugins = async (plugins) => {
     const chalk = await (await import("chalk")).default
     const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
     console.log(chalk.hex("f8ba00")("language: ")+lmsg)
     console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
 
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
     console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
 }

core/ticketActions/ticketAutoclose.js

@@ -0,0 +1,56 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}

core/ticketActions/ticketCloser.js

@@ -18,7 +18,7 @@ const pendingDelete = []
  * @param {Boolean} nomessage
  * @param {String} reason only when closing, not when deleting!
  */
-exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
@@ -35,7 +35,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     const ticketOpenerChannelName = channelname.split(prefix)[1]
 
     //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
+    var getuserID = storage.get("userFromChannel",channel.id)
     try {
         var ticketOpener = client.users.cache.find(u => u.id === getuserID)
         var isDatabaseError = false
@@ -66,7 +66,11 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         pendingDelete.push(channel.id)
 
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
 
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(async msglist => {
@@ -119,7 +123,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         })
 
         //add main adminroles
-        config.main_adminroles.forEach((role,index) => {
+        config.adminRoles.forEach((role,index) => {
             try {
                 const adminrole = guild.roles.cache.find(r => r.id == role)
                 if (!adminrole) return
@@ -127,7 +131,8 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
                 permissionArray.push({
                     id:adminrole,
                     type:"role",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
                 })
             }catch{
                 log("system","invalid role! At 'config.json => main_adminroles:"+index)
@@ -170,7 +175,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
              */
             const ticketadmin = ticketData.adminroles
             ticketadmin.forEach((role,index) => {
-                if (!config.main_adminroles.includes(role)){
+                if (!config.adminRoles.includes(role)){
                     try {
                         const adminrole = guild.roles.cache.find(r => r.id == role)
                         if (!adminrole) return
@@ -178,8 +183,8 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
                         permissionArray.push({
                             id:adminrole,
                             type:"role",
-                            allow:[pfb.AddReactions,pfb.ViewChannel],
+                            allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
-                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+                            deny:[]
                         })
                     }catch{
                         log("system","invalid role! At 'config.json => options/ticket/...:"+index)
@@ -192,29 +197,11 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
         if (!nomessage){
             //message 
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
             const embed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
+                .setColor(config.color)
-                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
                 .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
         }
 
         log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])

core/ticketActions/ticketOpener.js

@@ -10,13 +10,12 @@ const storage = bot.storage
 
 module.exports = () => {
     //dropdown placeholder
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isStringSelectMenu()) return
         if (interaction.customId != "OTdropdownMenu") return
         if (interaction.values.includes("OTChooseTicket")){
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         }
-
     })
 
 
@@ -37,7 +36,7 @@ module.exports = () => {
             if (interaction.customId.startsWith("OTnewT")){
                 const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
-                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
                 }
             }
@@ -48,25 +47,24 @@ module.exports = () => {
 
             //ticketoptions from config
             const currentTicketOptions = configParser.getTicketById(customId)
-
             if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
 
             if (interaction.isButton()){
                 try {
-                    if (config.system.answerInEphemeralOnOpen) interaction.deferReply({ephemeral:true})
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
                 } catch{}
             }else if (interaction.isChatInputCommand()){
-                interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+                await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
             }else if (interaction.isStringSelectMenu()){
                 try {
-                    interaction.deferUpdate()
+                   await interaction.deferUpdate()
                 } catch{}
             }
 
-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){
 
                 //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
                 var ticketNumber = interaction.member.user.username
 
                 //set ticketName
@@ -84,19 +82,12 @@ module.exports = () => {
                 const pfb = discord.PermissionFlagsBits
                 const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
 
-                //set everyone allowed
+                //set @everyone no ticket access
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = [pfb.ViewChannel]
-                }
                 permissionsArray.push({
                     id:interaction.guild.roles.everyone,
                     type:"role",
-                    allow:everyoneAllowPerms,
+                    allow:[],
-                    deny:everyoneDenyPerms
+                    deny:[pfb.ViewChannel]
                 })
 
                 //add the user that created the ticket
@@ -107,7 +98,7 @@ module.exports = () => {
                 })
 
                 //add main adminroles
-                config.main_adminroles.forEach((role,index) => {
+                config.adminRoles.forEach((role,index) => {
                     try {
                         const adminrole = guild.roles.cache.find(r => r.id == role)
                         if (!adminrole) return
@@ -117,9 +108,7 @@ module.exports = () => {
                             type:"role",
                             allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                         })
-                    }catch{
+                    }catch{}
-                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
-                    }
                 })
 
                 //add ticket adminroles
@@ -128,7 +117,7 @@ module.exports = () => {
                  */
                 const ticketadmin = currentTicketOptions.adminroles
                 ticketadmin.forEach((role,index) => {
-                    if (!config.main_adminroles.includes(role)){
+                    if (!config.adminRoles.includes(role)){
                         try {
                             const adminrole = guild.roles.cache.find(r => r.id == role)
                             if (!adminrole) return
@@ -138,16 +127,35 @@ module.exports = () => {
                                 type:"role",
                                 allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                             })
-                        }catch{
+                        }catch{}
-                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
                     }
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const readonlyTicketadmin = currentTicketOptions.readonlyAdminroles
+                readonlyTicketadmin.forEach((role,index) => {
+                    if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.ViewChannel],
+                                deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                            })
+                        }catch{}
                     }
                 })
 
                 //add member role
-                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
                     try {
-                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
                         if (userrole){
                             permissionsArray.push({
                                 id:userrole,
@@ -155,9 +163,7 @@ module.exports = () => {
                                 deny:[pfb.ViewChannel]
                             })
                         }
-                    }catch{
+                    }catch{}
-                        log("system","invalid role! At 'config.json => system/member_role")
-                    }
                 }
 
                 //create the channel
@@ -169,15 +175,21 @@ module.exports = () => {
                     permissionOverwrites:permissionsArray
                     
                 }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
 
                     const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
 
                     var ticketEmbed = new discord.EmbedBuilder()
                         //.setAuthor({name:interaction.user.id})
-                        .setColor(config.main_color)
+                        .setColor(config.color)
                         .setTitle(currentTicketOptions.name)
                         //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
                     if (currentTicketOptions.ticketmessage.length > 0){
                         ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
                     }else{
@@ -205,12 +217,12 @@ module.exports = () => {
                                 .setStyle(discord.ButtonStyle.Link)
                                 .setDisabled(false)
                                 .setEmoji("🎫")
-                                .setLabel("go to ticket")
+                                .setLabel(l.commands.goToTicket)
                                 .setURL(ticketChannel.url)
                         ])
                         
                     try{
-                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)],components:[channelbutton]})
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
                     }
                     catch{log("system","failed to send DM")}
 
@@ -219,7 +231,7 @@ module.exports = () => {
                 })
             }else{
                 try {
-                    if (config.system.enable_DM_Messages){
+                    if (config.system.dmMessages){
                         interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                     }
                 }

core/ticketActions/ticketReopener.js

@@ -19,19 +19,12 @@ const reopenTicket = (guild,channel,user) => {
 
     var permissionsArray = []
 
-    //set everyone allowed
+    //set @everyone no ticket access
-    if (config.system['has@everyoneaccess']){
-        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        var everyoneDenyPerms = []
-    }else{
-        var everyoneAllowPerms = []
-        var everyoneDenyPerms = [pfb.ViewChannel]
-    }
     permissionsArray.push({
         id:guild.roles.everyone,
         type:"role",
-        allow:everyoneAllowPerms,
+        allow:[],
-        deny:everyoneDenyPerms
+        deny:[pfb.ViewChannel]
     })
 
     channel.permissionOverwrites.cache.forEach((p) => {
@@ -42,6 +35,15 @@ const reopenTicket = (guild,channel,user) => {
                 allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
                 deny:[]
             })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
         }
     })
 

core/transcriptSystem/communication/compileJson.js

@@ -64,12 +64,12 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                 })
             })
 
-
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
             messagesArray.push({
                 author:{
                     name:msg.author.tag,
                     id:Number(msg.author.id),
-                    color:msg.member.displayHexColor || "#ffffff",
+                    color:memberColor,
                     pfp:msg.author.displayAvatarURL()
                 },
                 content:msg.content || "",

core/transcriptSystem/communication/template.json

@@ -1,6 +1,6 @@
 {
     "version":"1.0.0",
-    "otversion":"3.2.2",
+    "otversion":"3.3.3",
     "style":{
         "enableCustomBackground":false,
         "backgroundModus":"color OR image",

core/transcriptSystem/embeds.js

@@ -22,7 +22,7 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
 
     const embed = new discord.EmbedBuilder()
         .setTitle("🧾 "+l.transcripts.title)
-        .setColor(config.main_color)
+        .setColor(config.color)
         .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
 
@@ -42,7 +42,7 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
 exports.tsready = (name,id,url,user) => {
     const embed = new discord.EmbedBuilder()
         .setTitle("🧾 "+l.transcripts.title)
-        .setColor(config.main_color)
+        .setColor(config.color)
         .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
 

core/transcriptSystem/oldTranscript.js

@@ -26,7 +26,20 @@ exports.createTranscript = async (messagecollection,channel,backup) => {
         messagecollection.forEach((msg) => {
             const timestamp = new Date(msg.createdTimestamp)
 
-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
             const fileurls = []
             const rawfiles = Array.from(msg.attachments)
             rawfiles.forEach((file) => {

core/utils/configParser.js

@@ -6,7 +6,7 @@ const l = bot.language
 //==================
 
 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number} }} OTTicketOptions */
 
 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -16,13 +16,13 @@ const l = bot.language
 
 
 //OTConfigMessage
-/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
 
 //OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */
 
 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
 

core/utils/getButton.js

@@ -32,6 +32,12 @@ exports.getOption = getOption
  * @returns {discord.ButtonBuilder|false}
  */
 exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
     const option = getOption(id)
     if (!option) return false
     if (option.type == "ticket"){
@@ -68,27 +74,3 @@ exports.getButton = (id) => {
 
     return button
 }
-
-
-exports.rawButtonData = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-
-        this.color = ""
-        this.enableDmOnOpen = true
-        this.url = ""
-        this.roles = ["",""]
-        this.mode = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.ticketmessage = ""
-        
-    }
-}

core/utils/getDropdown.js

@@ -11,6 +11,12 @@ const configParser = require("./configParser")
  * @returns {discord.StringSelectMenuBuilder|false}
  */
 exports.getDropdown = (ids,placeholder) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
     const dropdown = new discord.StringSelectMenuBuilder()
         .setCustomId("OTdropdownMenu")
         .setDisabled(false)
@@ -18,7 +24,7 @@ exports.getDropdown = (ids,placeholder) => {
         .setMinValues(1)
         .setPlaceholder(placeholder || l.messages.chooseATicket)
         .addOptions(
-            new discord.SelectMenuOptionBuilder()
+            new discord.StringSelectMenuOptionBuilder()
                 .setDefault(true)
                 .setLabel(placeholder || l.messages.chooseATicket)
                 .setValue("OTChooseTicket")
@@ -28,7 +34,7 @@ exports.getDropdown = (ids,placeholder) => {
         const option = configParser.getTicketById(id,true)
         const roleoption = configParser.getRoleById(id,true)
         if (option){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
             .setDefault(false)
             .setValue("OTnewT"+option.id)
 
@@ -37,12 +43,13 @@ exports.getDropdown = (ids,placeholder) => {
             }else{
                 if (option.label) selectComponent.setLabel(option.label)
                 if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description) selectComponent.setDescription(option.description)
             }
 
             dropdown.addOptions(selectComponent)
 
         }else if (roleoption){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
             .setDefault(false)
             .setValue("OTnewR"+roleoption.id)
 

core/utils/getEmbed.js

@@ -14,12 +14,18 @@ const l = bot.language
 
 
 exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
     //-----------------------------------
     //general importing
     const data = require("./configParser").getConfigMessage(id)
     /**@type {discord.ButtonBuilder[]}*/
     var buttons = []
-    /**@type {getButton.rawButtonData[]} */
+    /**@type {import('./configParser').OTAllOptions[]} */
     var buttonData = []
 
     data.options.forEach((option) => {
@@ -34,23 +40,37 @@ exports.createEmbed = (id) => {
     //create the embed
     const embed = new discord.EmbedBuilder()
         .setTitle(data.name)
-    if (data.enableFooter) embed.setFooter({text:data.footer})
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
 
     try {
         if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
-    }catch{bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")}
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }
 
     if (data.enableCustomColor){
         embed.setColor(data.color)
     }else{
-        embed.setColor(config.main_color)
+        embed.setColor(config.color)
     }
 
     if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
 
     var description = data.description
     if (data.other.enableTicketExplaination){
-        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseCategory
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
         description = description+"\n\n__"+chooseCategoryMSG+"__\n"
 
         var ticketExplainations = []
@@ -63,7 +83,7 @@ exports.createEmbed = (id) => {
     }
 
     if (data.other.enableMaxTicketsWarning){
-        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
     }
 
     if (description) embed.setDescription(description)

core/utils/hiddendata.js

@@ -1,5 +1,5 @@
 
-/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+/**@typedef {{type:String,data:[{key:String,value:String}],status:Boolean}} hiddenData */
 
 /**
  * 
@@ -9,7 +9,8 @@
 
 exports.readHiddenData = (messageContent) => {
     //ticketdata//type:123|userid:456)
-    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    if (!messageContent.includes("[ ](https://OTDATA|")) return {type:"",data:[],status:false}
+    const rawhidden = messageContent.split("[ ](https://OTDATA|")[1]
     const rawhidden2 = rawhidden.split("//")
 
     const datatype = rawhidden2[0]
@@ -29,7 +30,7 @@ exports.readHiddenData = (messageContent) => {
         resultData.push({key:dataresult[0],value:dataresult[1]})
     })
 
-    return {type:datatype,data:resultData}
+    return {type:datatype,data:resultData,status:true}
 }
 
 /**
@@ -46,7 +47,7 @@ exports.writeHiddenData = (type,data) => {
 
     const datastring = dataValues.join("|")
 
-    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+    const result = "[ ](https://OTDATA|"+type+"//"+datastring+")"
 
     return result
 }
@@ -57,9 +58,10 @@ exports.writeHiddenData = (type,data) => {
  * @returns {{description:String,hiddenData:hiddenData}}
  */
 exports.removeHiddenData = (description) => {
-    const hiddenData = this.readHiddenData(description)
+    if (!description.includes("[ ](https://OTDATA|")) return {description:description,hiddenData:[]}
 
-    const splitted = description.split("[ ](OTDATA")
+    const hiddenData = this.readHiddenData(description)
+    const splitted = description.split("[ ](https://OTDATA")
     const original = splitted[0]
 
     return {description:original,hiddenData:hiddenData}

core/utils/liveStatus.js

@@ -3,13 +3,209 @@ const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")
 
 const loadChalk = async () => {
     return await (await import("chalk")).default
 }
 
-module.exports = async () => {
+//OTLiveStatus
-    const chalk = await loadChalk()
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
 
-    //LIVESTATUS SOON
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://livestatus.dj-dj.be/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
+    const chalk = await loadChalk()
+    globalPluginData = pluginData
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
+}
+
+var waitTime = new Date().getTime()
+var waitTimeEnabled = false
+
+/**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
+const uploadLiveStatus = (options) => {
+    return new Promise((resolve,reject) => {
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        try {
+            var data = encodeURIComponent(JSON.stringify(options))
+            axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
+                if (res.status == 200) resolve(true)
+                else resolve(false)
+            })
+        }catch{
+            resolve(false)
+        }
+    })
+}
+
+/**@param {String} err @returns {Promise<Boolean>}*/
+exports.liveStatusUploadManager = async (err) => {
+    return new Promise(async (resolve) => {
+        
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        else{
+            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+            const transcriptMode = tsenabled ? tsmode : false
+            const slashMode = getSlashEnabled()
+
+            try {
+                if (waitTimeEnabled){
+                    if (new Date().getTime() < waitTime){
+                        waitTimeEnabled = false
+                        return resolve(false)
+                    }
+                }
+                const result = await uploadLiveStatus({
+                    bot:{
+                        id:client.user.id,
+                        name:client.user.tag,
+                        pfp:client.user.displayAvatarURL()
+                    },
+                    error:err,
+                    openticket:{
+                        config:{
+                            messages:config.messages,
+                            options:config.options,
+                            transcripts:bot.tsconfig,
+                            system:config.system
+                        },
+                        language:config.languageFile,
+                        version:require("../../package.json").version,
+                        slashcmds:slashMode,
+                        transcripts:transcriptMode,
+                        plugins:fs.readdirSync("./plugins"),
+                        pluginload:globalPluginData
+                    },
+                    details:{
+                        errortime:new Date().getTime(),
+                        actions:this.actionRecorder,
+                        database:fs.readFileSync("./storage/database.json").toString()
+                    }
+                })
+                if (!result){
+                    waitTime = new Date().getTime()+30000
+                    waitTimeEnabled = true
+                }
+                resolve(result)
+            }catch{resolve(false)}
+        }
+    })
 }

core/utils/permisssionChecker.js

@@ -13,8 +13,14 @@ const storage = bot.storage
  * @returns {Boolean} has permissions?
  */
 exports.command = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"command"
+    })
     const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
-    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
         return false
     }else {return true}
 }
@@ -25,6 +31,12 @@ exports.command = (memberid,guildid) => {
  * @returns {Boolean}
  */
 exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
     try {
         user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
@@ -39,6 +51,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
     try {
         user.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -53,6 +71,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
     try {
         user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true
@@ -68,6 +92,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
     try {
         channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
         return true
@@ -83,6 +113,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
     try {
         channel.send({embeds:[bot.errorLog.notInATicket]})
         return true
@@ -98,6 +134,12 @@ exports.sendUserNoPerms = (user) => {
  * @returns {Boolean}
  */
  exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
     try {
         channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
         return true

index.js

@@ -28,7 +28,7 @@
 
     INFORMATION:
     ============
-    Open Ticket v3.2.2  -  © DJdj Development
+    Open Ticket v3.3.3  -  © DJdj Development
 
     discord: https://discord.dj-dj.be
     website: https://www.dj-dj.be
@@ -45,11 +45,7 @@
 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const APIBase = require("./core/api/modules/base")
+const client = new discord.Client({
-if (APIBase.embeddedMode){
-    var tempClient = APIBase.clientLocation
-}else{
-    var tempClient = new discord.Client({
     intents:[
         GatewayIntentBits.DirectMessages,
         GatewayIntentBits.GuildInvites,
@@ -59,10 +55,7 @@ if (APIBase.embeddedMode){
         GatewayIntentBits.MessageContent
     ],
     partials:[Partials.Channel,Partials.Message]
-    })
+})
-}
-/**@type {discord.Client} */
-const client = tempClient
 exports.client = client
 client.setMaxListeners(50)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
@@ -82,10 +75,6 @@ if (process.argv.some((v) => v == "--devconfig")){
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
 exports.developerConfig = isDevConfig
-const language = require("./core/languageManager").language
-exports.language = language
-if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
-
 
 const config = tempconfig
 exports.config = config
@@ -93,16 +82,21 @@ exports.config = config
 const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
 exports.tsconfig = tsconfig
 
+const language = require("./core/languageManager").language
+exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
+
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
 exports.storage = require('./core/dynamicdatabase/storage')
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
 
 exports.errorLog = require("./core/errorLogSystem")
-const log = this.errorLog.log
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
 this.errorLog.log("debug","loaded new logs")
 
+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
+
 exports.hiddenData = require("./core/utils/hiddendata")
 this.errorLog.log("debug","loaded hiddendataTM")
 
@@ -118,6 +112,12 @@ this.errorLog.log("debug","loaded buttons & embeds")
 
 client.on('ready',async () => {
     this.errorLog.log("debug","client logged in")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
     var statusSet = false
     const setStatus = (type,text) => {
         if (statusSet == true) return
@@ -131,40 +131,94 @@ client.on('ready',async () => {
         statusSet = true
     }
     this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
+    })
 
     const chalk = await (await import("chalk")).default
 
     require("./core/startscreen").run()
-    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+    this.actionRecorder.push({
-        this.errorLog.log("debug","loaded console interface")
+        category:"ot.managers.main",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
 
-        require("./core/utils/liveStatus")()
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
+        this.errorLog.log("debug","loaded console interface")
 
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
         }
 
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })
+
         var updatingSlash = false
         if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-            /**@type {"true"|"false"} */
+            /**@type {"true"|"false"|String} */
             const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")(); updatingSlash = true}
+            if (data === require("./package.json").version){
-        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
+
+            }else if ((data != require("./package.json").version) && (data != "false")){
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })
 
         try {
-            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
         }catch{
             this.errorLog.log("info","tried to cache user information, failed!")
         }
         require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)
+
     }else{
+        //slash command activation using node index.js slash (enable|disable)
         require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
         this.errorLog.log("debug","slashmode activated")
         if (process.argv[3] == "enable"){
             console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
             require("./core/slashSystem/slashEnable")()
         }else if (process.argv[3] == "disable"){
             console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
             require("./core/slashSystem/slashDisable")()
         }else{
             console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
@@ -173,17 +227,49 @@ client.on('ready',async () => {
     }
 
     //load plugins
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
     require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
     this.errorLog.log("debug","loading plugins")
 })
-if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
+    require("./core/checker").checker()
     this.errorLog.log("debug","loading checker.js")
     this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
+}
 
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
     this.errorLog.log("debug","LOADING COMMANDS")
     //commands
     require('./commands/ticket')()
@@ -197,23 +283,61 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/claim")()
     require("./commands/unclaim")()
     require("./commands/change")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })
 
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
     this.errorLog.log("debug","LOADING CORE")
     //core
     require('./core/ticketActions/ticketOpener')()
     require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()
 
     this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
     //InteractionHandlers
     require("./core/interactionHandlers/handlers/handlers")()
 
-    //require("./test")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
 }
 
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
 this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
 const APIConfig = require("./core/api/api.json")
 
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
+
 const debugLog = (debugString) => {
     if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
@@ -244,7 +368,18 @@ process.on("uncaughtException",async (error,origin) => {
     errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
 
     APIEvents.onError(error.name+": "+error.message,new Date())
+
+    //TEMPORARY INTEGRATION FOR LIVESTATUS ERROR UPLOADER:
+    await require("./core/utils/liveStatus").liveStatusUploadManager(error.name+": "+error.message+" | origin: "+origin+"\n"+error.stack)
 })
 
-if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+const token = config.token.fromENV ? process.env.TOKEN : config.token.value
+client.login(token)
 this.errorLog.log("debug","login with token")

language/arabic.json

@@ -24,10 +24,17 @@
         "closeTitle": "تم أغلاق التكت!",
         "deleteTitle": " جاري حذف التكت...",
         "reopenTitle": "إعادة فتح التكت!",
+        
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
         "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd": "حذف التكت.",
         "addCmd": "إضافة مستخدم الى التكت.",
         "removeCmd": "إزالة مستخدم من التكت.",
-    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons": {
         "close": "إغلاق التكت",
@@ -51,9 +63,6 @@
         "closeWithReason":"close with reason"
     },
     "messages": {
-    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
-    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
-    "closedTitle": "تم إغلاق التكت!",
         "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
         "createdTitle": "تم إنشاء تكت!",
         "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
@@ -71,9 +80,11 @@
 
         "none": "لا يوجد",
         "reason": "سبب",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },

language/custom.json

@@ -24,10 +24,17 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
@@ -51,9 +63,6 @@
         "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
         "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
         "createdTitle":"Ticket Created!",
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -71,9 +80,11 @@
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },

language/czech.json

@@ -24,10 +24,17 @@
         "closeTitle":"Zavři tenhle ticket!",
         "deleteTitle":"Mažu ticket...",
         "reopenTitle":"Znovu otevíram ticket",
-        "claimTitle":"Nyní jsi převzal ticket {0}",
-        "unclaimTitle":"Tento ticketu už je převzatý!",
-        "changeTitle":"Změnil jsi typ ticketu na {0}!",
         
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket už není převzaný",
+        "changeTitle":"Změněn typ ticketu {0}!",
+
+        "statsTitle":"Tady je info o ticketu {0}!",
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticketu už nebude automaticky uzavřen!",
+        "autocloseWarn":"Toto zavře pouze neaktivní tickety!",
+
+        "goToTicket":"běž do ticketu",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Odstranit ticket.",
         "addCmd":"Pridat uživatele do ticketu.",
         "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
     },
     "buttons":{
         "close":"Zavřit ticket",
@@ -51,9 +63,6 @@
         "closeWithReason":"zavřít s důvodem"
     },
     "messages":{
-        "reopenTitle":"Znovu otevřit ticket!",
-        "reopenDescription":"Klidně napiš znova!",
-        "closedTitle":"Zavřít tenhle ticket!",
         "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
         "createdTitle":"Ticket otevřen!",
         "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",
@@ -71,9 +80,11 @@
 
         "none":"žádný",
         "reason":"důvod",
-
+        "createdat":"otevřeno v",
+        "openedby":"otevřel",
         "deletedby":"smazano uzivatelem",
         "closedby":"zavreno uzivatelem",
+        
         "modalreason":"Jakž byl důvod k zavření toho ticketu?",
         "chooseATicket": "Vyber ticket"
     },

language/danish.json

@@ -24,10 +24,17 @@
     "closeTitle": "Lukket denne ticket!",
     "deleteTitle": "Sletter denne ticket...",
     "reopenTitle": "Genåbnede denne ticket!",
-    "claimTitle": "Denne ticket er nu krævet til {0}",
-    "unclaimTitle": "Der gøres ikke krav på denne ticket længere!",
-    "changeTitle": "Ændrede ticket type til {0}!",
     
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
+
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
     "ticketWarning": "Embedet er i meddelelsen nedenfor!",
     "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
   },
@@ -42,7 +49,12 @@
     "deleteCmd": "Slet en ticket.",
     "addCmd": "Tilføj en bruger til ticketen.",
     "removeCmd": "Fjern en bruger fra ticketen.",
-    "reopenCmd": "Genåbn en ticket, efter at den var lukket."
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
   },
   "buttons": {
     "close": "Luk Ticket",
@@ -51,9 +63,6 @@
     "closeWithReason": "Luk med grundlag"
   },
   "messages": {
-    "reopenTitle": "Genåbnede denne ticket!",
-    "reopenDescription": "Snak gerne igen!",
-    "closedTitle": "Lukket denne ticket!",
     "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
     "createdTitle": "Ticket Oprettet!",
     "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
@@ -71,9 +80,11 @@
 
     "none": "intet",
     "reason": "grundlag",
-
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
     "deletedby": "slettet af",
     "closedby": "lukket af",
+    
     "modalreason": "Hvad er grunden til at lukke denne ticket?",
     "chooseATicket": "Vælg en ticket"
   },

language/dutch.json

@@ -24,10 +24,17 @@
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
         "reopenTitle":"Ticket heropend!",
+        
         "claimTitle":"Dit ticket is geclaimed door {0}",
         "unclaimTitle":"Dit ticket is niet meer geclaimed!",
         "changeTitle":"Ticket type veranderd naar {0}!",
 
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Verijder een ticket.",
         "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
     },
     "buttons":{
         "close":"Sluit Ticket",
@@ -51,9 +63,6 @@
         "closeWithReason":"sluit met reden"
     },
     "messages":{
-        "reopenTitle":"Ticket heropend!",
-        "reopenDescription":"Voel vrij om weer te praten!",
-        "closedTitle":"Ticket gesloten!",
         "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
         "createdTitle":"Ticket Aangemaakt!",
         "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
@@ -71,9 +80,11 @@
 
         "none":"geen",
         "reason":"reden",
-
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
         "deletedby":"verwijderd door",
         "closedby":"gesloten door",
+
         "modalreason":"Wat is de reden om dit ticket te sluiten?",
         "chooseATicket": "Kies een ticket"
     },

language/english.json

@@ -24,10 +24,17 @@
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
         "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
@@ -51,9 +63,6 @@
         "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
         "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
         "createdTitle":"Ticket Created!",
         "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -71,9 +80,11 @@
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },

language/french.json

@@ -24,10 +24,17 @@
         "closeTitle":"Fermé ce ticket!",
         "deleteTitle":"Suppression de ce ticket...",
         "reopenTitle":"A rouvert ce ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
         
+        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
+        "unclaimTitle":"Ce ticket n'est pas réclamé!",
+        "changeTitle":"Modification du type de ticket en {0}!",
+
+        "statsTitle":"Voici les statistiques pour {0}!",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0}!",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement!",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs!",
+
+        "goToTicket":"Aller au ticket",
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Supprimer un billet.",
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "changeCmd":"Changer le type de ticket.",
+        "claimCmd":"Réclamer un billet",
+        "unclaimCmd":"Annuler la réclamation d'un ticket.",
+        "statsCmd":"Afficher les statistiques des tickets.",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
@@ -51,9 +63,6 @@
         "closeWithReason":"fermer avec une raison"
     },
     "messages":{
-        "reopenTitle":"A rouvert ce ticket!",
-        "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket!",
         "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
         "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
@@ -71,9 +80,11 @@
 
         "none":"rien",
         "reason":"raison",
-
+        "createdat":"Créé à",
+        "openedby":"Ouvert par",
         "deletedby":"supprimé par",
         "closedby":"fermé par",
+        
         "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
         "chooseATicket": "Choisir un ticket"
     },

language/german.json

@@ -24,10 +24,17 @@
         "closeTitle":"Dieses Ticket schließen!",
         "deleteTitle":"Löschen Sie dieses Ticket!",
         "reopenTitle":"Öffne dieses Ticket erneut!",
-        "claimTitle":"Das Ticket wurde beansprucht von {0}",
-        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
-        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
         
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
+
+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
         "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
         "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Ein Ticket löschen.",
         "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
         "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
     },
     "buttons":{
         "close":"Ticket schließen",
@@ -51,9 +63,6 @@
         "closeWithReason":"Geschlossen mit dem Grund"
     },
     "messages":{
-        "reopenTitle":"Dieses Ticket wiedereröffnet!",
-        "reopenDescription":"Sie können gerne weiterreden!",
-        "closedTitle":"Dieses Ticket geschlossen!",
         "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
         "createdTitle":"Ticket erstellt!",
         "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
@@ -71,9 +80,11 @@
 
         "none":"none",
         "reason":"Grund",
-
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
         "deletedby":"Gelöscht von",
         "closedby":"Geschlossen von",
+        
         "modalreason":"Was ist der Grund?",
         "chooseATicket": "Wähle ein passendes Thema!"
     },

language/italian.json

@@ -24,10 +24,17 @@
         "closeTitle":"Ticket chiuso!",
         "deleteTitle":"Eliminando questo ticket...",
         "reopenTitle":"Ri-aperto questo ticket!",
-        "claimTitle":"Questo ticket è ora gestito da {0}",
-        "unclaimTitle":"Questo ticket non è più gestito!",
-        "changeTitle":"Cambiato il tipo di ticket in {0}!",
         
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Ticket cambiato in {0}!",
+
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
         "ticketWarning":"L'embed è nel messaggio sotto!",
         "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Elimina un ticket.",
         "addCmd":"Aggiungi un utente al ticket.",
         "removeCmd":"Rimuovi un utente da un ticket.",
-        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
     },
     "buttons":{
         "close":"Chiudi",
@@ -51,9 +63,6 @@
         "closeWithReason":"chiudi con motivo"
     },
     "messages":{
-        "reopenTitle":"Ticket ri-aperto!",
-        "reopenDescription":"Sentiti libero di parlare nuovamente!",
-        "closedTitle":"Ticket chiuso!",
         "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
         "createdTitle":"Ticket creato!",
         "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
@@ -71,9 +80,11 @@
 
         "none":"nessuno",
         "reason":"motivo",
-
+        "createdat":"creato il",
+        "openedby":"aperto da",
         "deletedby":"eliminato da",
         "closedby":"chiuso da",
+        
         "modalreason":"Quale è il motivo per chiudere questo ticket?",
         "chooseATicket": "Scegli un ticket"
     },

language/polish.json

@@ -0,0 +1,98 @@
+{
+    "errors":{
+        "missingArgsTitle":"Nieprawidłowe argumenty!",
+        "missingArgsDescription":"Brakujący argument",
+        "noPermsTitle":"Brak permisji!",
+        "noPermsDescription":"Musisz mieć uprawnienia `ADMINISTRATOR` lub być na liście dozwolonych ról!",
+        "noPermsDelete":"Tylko administratorzy mogą usunąć zgłoszenie!",
+        "chooseFromListTitle":"Błędne ID",
+        "chooseFromListDescription":"Wybierz jeden z poniższych identyfikatorów:",
+        "boterror":"Błąd bota!",
+        "notInTicketTitle":"Nie jesteś w tickecie!",
+        "notInTicketDescription":"To polecenie nie działa poza ticketami!",
+        "ticketDoesntExist":"Ten ticket już nie istnieje!",
+        "roleDoesntExist":"Ta rola już nie istnieje!",
+        "anotherOption":"Ta opcja nie jest ticketem, ale innym typem!",
+        "maxAmountTitle":"Maksymalna liczba osiągnięta!",
+        "maxAmountDescription":"Osiągnąłeś maksymalną dozwoloną liczbę ticketów!\nWięc nie możesz stworzyć nowego!",
+        "somethingWentWrong":"**Coś poszło nie tak!**\nSpróbuj ponownie innym razem!"
+    },
+    "commands":{
+        "userAddedTitle":"Dodano {0} do tego ticketa!",
+        "userRemovedTitle":"Usunięto {0} z tego ticketa!",
+        "renameTitle":"Zmieniono nazwę na {0}!",
+        "closeTitle":"Zamknięto ten ticket!",
+        "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
+        
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
+        "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
+        "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
+    },
+    "helpMenu":{
+        "title":"Dostępne polecenia:",
+        "header1":"**Przejdź do {0}, aby utworzyć zgłoszenie!**\n\n",
+        "header2":"**Uruchom polecenie `/new` lub `/ticket`, aby utworzyć zgłoszenie!**\n\n",
+
+        "msgCmd":"Odradzaj osadzanie za pomocą przycisków. (tylko administratorzy)",
+        "renameCmd":"Zmień nazwę zgłoszenia. (bez spacji)",
+        "closeCmd":"Zamknij ticket.",
+        "deleteCmd":"Skasuj ticket.",
+        "addCmd":"Dodaj użytkownika do zgłoszenia.",
+        "removeCmd":"Usuń użytkownika ze zgłoszenia.",
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
+    },
+    "buttons":{
+        "close":"Zamknij",
+        "delete":"Skasuj",
+        "reopen":"Otworz ponownie",
+        "closeWithReason":"Zamknij z powodem"
+    },
+    "messages":{
+        "closedDescription":"Tylko admini mogą teraz rozmawiać w tym zgłoszeniu!\n\n*Kliknij przycisk poniżej, aby usunąć lub ponownie otworzyć ten ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Twój ticket został utworzony, możesz go wykryć za pomocą pingu!",
+
+        "newTicketDmTitle":"Nowy Ticket!",
+        "closedTicketDmTitle":"Ticket Zamknięty!",
+        "deletedTicketDmTitle":"Ticket Skasowany!",
+        "closedTicketDmDescription":"Twój ticket jest zamknięty!",
+        "deletedTicketDmDescription":"Twój ticket został skasowany!",
+        "reopenTicketDmTitle":"Ticket otwarty!",
+        "reopenTicketDmDescription":"Twój ticket został ponownie otwarty!",
+
+        "chooseCategory":"Wybierz kategorię:",
+        "gettingdeleted":"Ticket jest usuwany..",
+
+        "none":"brak",
+        "reason":"powód",
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
+        "deletedby":"skasowane przez",
+        "closedby":"zamknięte przez",
+        
+        "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
+        "chooseATicket": "Wybierz zgłoszenie"
+    },
+    "transcripts":{
+        "title":"Transkrypcja",
+        "processed":"Ta transkrypcja jest przetwarzana",
+        "wait":"Proszę czekać!",
+        "estimated":"Szacowany czas",
+        "available":"Transkrypcja jest dostępna tutaj"
+    }
+}

language/portuguese.json

@@ -24,10 +24,17 @@
         "closeTitle":"Fechado este ticket!",
         "deleteTitle":"Excluindo este ticket...",
         "reopenTitle":"Reabriu este ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
         
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",
+
+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Excluir um ticket.",
         "addCmd":"Adicionar um usuário ao ticket.",
         "removeCmd":"Remover um usuário do ticket.",
-        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
     },
     "buttons":{
         "close":"Fechar Ticket",
@@ -51,9 +63,6 @@
         "closeWithReason":"fechado com motivo"
     },
     "messages":{
-        "reopenTitle":"Reabriu este ticket!",
-        "reopenDescription":"Sinta-se à vontade para falar novamente!",
-        "closedTitle":"Fechado este ticket!",
         "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
         "createdTitle":"Ticket criado!",
         "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
@@ -71,11 +80,12 @@
 
         "none":"vazio",
         "reason":"motivo",
-
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
         "deletedby":"deletado por",
         "closedby":"fechado por",
-        "modalreason":"Qual o motivo de fechar o ticket?",
         
+        "modalreason":"Qual o motivo de fechar o ticket?",
         "chooseATicket": "Fechar Ticket"
     },
     "transcripts":{

language/romanian.json

@@ -24,10 +24,17 @@
         "closeTitle":"Ticket inchis!",
         "deleteTitle":"Se sterge ticket-ul...",
         "reopenTitle":"Ticket Re-deschis!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
 
+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Sterge un ticket.",
         "addCmd":"Adauga un utilizator in ticket.",
         "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
     },
     "buttons":{
         "close":"Inchide ticket-ul",
@@ -51,9 +63,6 @@
         "closeWithReason":"Inchide cu motiv"
     },
     "messages":{
-        "reopenTitle":"Ticket Re-deschis!",
-        "reopenDescription":"Poti vorbi din nou!",
-        "closedTitle":"Ticket inchis!",
         "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
         "createdTitle":"Ticket Creat!",
         "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
@@ -71,9 +80,11 @@
 
         "none":"niciunul",
         "reason":"Motiv",
-
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
         "deletedby":"Sters de",
         "closedby":"Inchis de",
+        
         "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
         "chooseATicket": "Alege un ticket"
     },

language/russian.json

@@ -24,10 +24,17 @@
         "closeTitle":"Закрыл этот тикет!",
         "deleteTitle":"Удаляем этот тикет...",
         "reopenTitle":"Открываем заново этот тикет!",
+        
         "claimTitle":"Этот тикет теперь взят {0}",
         "unclaimTitle":"Этот тикет никем не взят!",
         "changeTitle":"Изменён тип тикета на {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"embed ниже сообщения!",
         "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Удалить тикет.",
         "addCmd":"Добавить пользователя в тикет.",
         "removeCmd":"Удалить пользователя из тикета.",
-        "reopenCmd":"Открыть заново тикет после того, как он был закрыт."
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Закрыть тикет",
@@ -51,9 +63,6 @@
         "closeWithReason":"закрыть с причиной"
     },
     "messages":{
-        "reopenTitle":"Открыл заново этот тикет!",
-        "reopenDescription":"Не стесняйтесь обращаться снова!",
-        "closedTitle":"Закрыл этот тикет!",
         "closedDescription":"Только админы теперь могут писать в этом тикете!\n\n*Нажмите на кнопку ниже, чтобы удалить или заново окрыть тикет!*",
         "createdTitle":"Тикет создан!",
         "createdDescription":"Ваш тикет создан, вы можете обнаружить его по пингу!",
@@ -71,9 +80,11 @@
 
         "none":"отсутствует",
         "reason":"причина",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"удалён",
         "closedby":"закрыт",
+        
         "modalreason":"Какая причина закрытия этого тикета?",
         "chooseATicket": "Выберите тикет"
     },

language/slovenian.json

@@ -0,0 +1,98 @@
+{
+    "errors":{
+        "missingArgsTitle":"Napačen argument!",
+        "missingArgsDescription":"Argument manka",
+        "noPermsTitle":"Nimas dovoljenja!",
+        "noPermsDescription":"Potrebuješ dovoljenje `ADMINISTRATOR` ali pa biti v listi dovoljenih role!",
+        "noPermsDelete":"Samo admini lahko izbrišejo ticket!",
+        "chooseFromListTitle":"Napačen ID",
+        "chooseFromListDescription":"Izberi eden izmed ID-jev:",
+        "boterror":"NAPAKA Bota!",
+        "notInTicketTitle":"Nisi v ticketu!",
+        "notInTicketDescription": "Ta ukaz ne deluje zunaj ticket-ov!",
+        "ticketDoesntExist": "Ta ticket ne obstaja več!",
+        "roleDoesntExist": "Ta vloga ne obstaja več!",
+        "anotherOption": "Ta možnost ni ticket, ampak druga vrsta!",
+        "maxAmountTitle": "Najvišji doseženi znesek!",
+        "maxAmountDescription": "Dosegli ste največje dovoljeno število ticket-ov!\nTako da ne morete ustvariti nove!",
+        "somethingWentWrong": "**Nekaj je šlo narobe!**\nProsimo, poskusite znova drugič!"
+    },
+    "commands":{
+        "userAddedTitle": "Dodan {0} v ta ticket!",
+        "userRemovedTitle": "Odstranjeo {0} iz tega ticket-!",
+        "renameTitle": "Spremenjeno ime na {0}!",
+        "closeTitle": "Zaprl ta ticket!",
+        "deleteTitle": "Brisanje ticketa...",
+        "reopenTitle": "Ponovno odprl ta ticket!",
+        
+        "claimTitle":"Ticket je claimal {0}",
+        "unclaimTitle":"Ticket ni več claiman!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Statistike za {0}!",
+        "autocloseTitle":"Ticket so avtomatsko zapru po {0}!",
+        "autocloseRejectTitle":"Ticket se nebo avtomatsko zapru!",
+        "autocloseWarn":"To ima efekt samo na inactive ticketih!",
+
+        "goToTicket":"pojdi v ticket",
+        "ticketWarning": "Opozorilo je v spodnjem sporočilu!",
+        "maxTicketWarning": "**Opozorilo:** _Naenkrat lahko ustvarite le {0} ticketov!_"
+    },
+    "helpMenu":{
+        "title": "Razpoložljivi ukazi:",
+        "header1": "**Izberite {0} in ustvarite ticket!**\n\n",
+        "header2": "**Zaženi ukaz `/new` ali `/ticket` za ustvarjanje ticket-a!**\n\n",
+
+        "msgCmd": "Ustvari vstavek z gumbi. (samo za administratorje)",
+        "renameCmd": "Preimenujte ticket. (brez presledkov)",
+        "closeCmd": "Zapri ticket.",
+        "deleteCmd": "Izbriši ticket.",
+        "addCmd": "Dodaj uporabnika v ticket.",
+        "removeCmd": "Odstrani uporabnika z ticket-a.",
+        "reopenCmd": "Ponovno odprite ticket, ko je bila zaprta.",
+        "changeCmd":"Spremeni tip ticketa.",
+        "claimCmd":"Claimaj ticket.",
+        "unclaimCmd":"Unclaimaj ticket.",
+        "statCmds":"Statistike ticketa.",
+        "autocloseCmd":"Nastavi timer da avtomatsko zapre ticket"
+    },
+    "buttons":{
+        "close":"Zapri Ticket",
+        "delete":"Izbrisi Ticket",
+        "reopen":"Odpri Ticket",
+        "closeWithReason":"Zapri z razlogom"
+    },
+    "messages":{
+        "closedDescription": "V tem ticket-u lahko zdaj govorijo samo administratorji!\n\n*Kliknite na spodnji gumb za brisanje ali ponovno odprtje te ticket!*",
+        "createdTitle": "Ticket ustvarjen!",
+        "createdDescription": "Vaš ticket je ustvarjen, lahko jo odkrijete s pingom!",
+
+        "newTicketDmTitle": "Nov ticket!",
+        "closedTicketDmTitle": "Ticket zaprt!",
+        "deletedTicketDmTitle": "Izbrisan ticket!",
+        "closedTicketDmDescription": "Vaš ticket je zaprta!",
+        "deletedTicketDmDescription": "Vaš ticket je izbrisan!",
+        "reopenTicketDmTitle": "Ticket je ponovno odprt!",
+        "reopenTicketDmDescription": "Vaš ticket je ponovno odprt!",
+
+        "chooseCategory": "izberite kategorijo:",
+        "gettingdeleted": "Ticket se briše...",
+
+        "none": "ni",
+        "reason": "razlog",
+        "createdat":"ustvarjeno ob",
+        "openedby":"odprto od",
+        "deletedby": "izbrisano s",
+        "closedby": "zaprl",
+
+        "modalreason": "Kakšen je razlog za zaprtje tega ticket?",
+        "chooseATicket": "Izberi ticket"
+    },
+    "transcripts":{
+        "naslov": "Transkript",
+        "obdelano": "Ta prepis se obdeluje",
+        "wait": "Počakajte!",
+        "estimated": "Predvideni čas",
+        "available": "Prepis je na voljo tukaj"
+    }
+}

language/spanish.json

@@ -24,10 +24,17 @@
         "closeTitle":"Cerró este ticket!",
         "deleteTitle":"Eliminando este ticket...",
         "reopenTitle":"Re-abrió este boleto!",
-        "claimTitle":"Este ticket será atendido por {0}",
-        "unclaimTitle":"¡Este ticket ya no está reservado!",
-        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
         
+        "claimTitle":"Este ticket fué reclamado por {0}",
+        "unclaimTitle":"¡Este ticket se encuentra desatendido!",
+        "changeTitle":"¡Cambiado el tipo de ticket a {0}!",
+
+        "statsTitle":"¡Aquí están las estadísticas para {0}!",
+        "autocloseTitle":"¡Este ticket será cerrado después de {0}!",
+        "autocloseRejectTitle":"¡Cierre automático del ticket desactivado!",
+        "autocloseWarn":"¡Esto solo afecta tickets inactivos!",
+
+        "goToTicket":"ir al ticket",
         "ticketWarning":"La inserción está en el mensaje a continuación!",
         "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Eliminar un ticket.",
         "addCmd":"Agregar un usuario al ticket.",
         "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado.",
+        "changeCmd":"Cambia el tipo de ticket.",
+        "claimCmd":"Reclama un ticket.",
+        "unclaimCmd":"Desatiende un ticket.",
+        "statsCmd":"Mira las estadísticas de los tickets.",
+        "autocloseCmd":"Establece un temporizador para cerrar el ticket."
     },
     "buttons":{
         "close":"Cerrar ticket.",
@@ -51,9 +63,6 @@
         "closeWithReason":"cerrar con razón"
     },
     "messages":{
-        "reopenTitle":"¡Ticket Re-Abierto!",
-        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
-        "closedTitle":"¡Ticket cerrado!",
         "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
         "createdTitle":"¡Ticket creado!",
         "createdDescription":"¡Ticket creado, también te he mencionado en él!",
@@ -71,9 +80,11 @@
 
         "none":"Ninguna.",
         "reason":"Razón",
-
+        "createdat":"creado el",
+        "openedby":"abierto por",
         "deletedby":"eliminado por",
         "closedby":"cerrado por",
+        
         "modalreason":"Cúal es la razón para cerrar este ticket?",
         "chooseATicket": "Elije un ticket"
     },

language/turkish.json

@@ -0,0 +1,98 @@
+{
+    "errors":{
+        "missingArgsTitle":"Geçersiz argümanlar!",
+        "missingArgsDescription":"Eksik argüman!",
+        "noPermsTitle":"Bunun için yetkin yok!",
+        "noPermsDescription":"Bunu yapmak için 'ADMİNİSTRAR'rolüne ihtiyacınız var, veya izin verilen roller listesinde olun!",
+        "noPermsDelete":"Sadece adminler bileti silebilir!",
+        "chooseFromListTitle":"Geçersiz Kimlik",
+        "chooseFromListDescription":"Aşağıdaki kimliklerden birini seçin:",
+        "boterror":"Bot Hatası!",
+        "notInTicketTitle":"Bir biletin yok!",
+        "notInTicketDescription":"Bu komut bilet dışında kullanılamaz!",
+        "ticketDoesntExist":"Bu bilet artık yok!",
+        "roleDoesntExist":"Bu rol artık yok!",
+        "anotherOption":"Bu seçenek bir bilet değil, başka bir türdür!",
+        "maxAmountTitle":"Ulaşabileceğin maksimum tutara ulaştın!",
+        "maxAmountDescription":"İzin verilen maksimum bilet sayısına ulaştınız!\nHhayır yeni bir tane oluşturamazsın!",
+        "somethingWentWrong":"**Bir şeyler ters gitti!**\n lütfen başka bir zaman tekrar deneyin!"
+    },
+    "commands":{
+        "userAddedTitle":"Bilete {0} adlı kullanıcı eklendi!",
+        "userRemovedTitle":"Biletten {0} adlı kullanıcı çıkarıldı !",
+        "renameTitle":"Bilet ismi {0} olarak değştirildi!",
+        "closeTitle":"Bilet Kapatıldı!",
+        "deleteTitle":"Bilet siliniyor...",
+        "reopenTitle":"Bilet Yeniden Açıldı!",
+        
+        "claimTitle":"Bu bilet artık talep edildi. {0}",
+        "unclaimTitle":"Tu bilet artık talep edilmiyor!",
+        "changeTitle":"Bu bilet türü {0} olarak değiştirildi!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"Gömme aşağıdaki mesajda yer almaktadır!",
+        "maxTicketWarning":"**Uyarı:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Kullanılabilir Komutlar:",
+        "header1":"**Bilet oluşturmak için {0} kanalını kullan!**\n\n",
+        "header2":"**Bilet oluşturmak için `/new` veya `/ticket' komutunu çalıştırın!**\n\n",
+
+        "msgCmd":"Gömülü bilet mesajı gönderir. (sadece yöneticiler)",
+        "renameCmd":"Bilet adını değiştirir. (boşluk olmadan)",
+        "closeCmd":"Bileti kapatır.",
+        "deleteCmd":"Bileti siler.",
+        "addCmd":"Bilete kullanıcı ekler.",
+        "removeCmd":"Biletten kullanıcı çıkarır.",
+        "reopenCmd":"Bilet kapandıktan sonra tekrar açar.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Bileti Kapat",
+        "delete":"Bileti Sil",
+        "reopen":"Bileti Yeniden Aç",
+        "closeWithReason":"Bu bileti neden kapatıyorsun ?"
+    },
+    "messages":{
+        "closedDescription":"Bu bilette artık sadece yöneticiler konuşabilir!\n\n* Bu bileti silmek veya yeniden açmak için aşağıdaki butona tıklayın!*",
+        "createdTitle":"Talep Oluşturuldu!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"Yeni Bilet!",
+        "closedTicketDmTitle":"Bilet Kapatıldı!",
+        "deletedTicketDmTitle":"Bilet Silindi!",
+        "closedTicketDmDescription":"Senin biletin kapatıldı!",
+        "deletedTicketDmDescription":"Senin biletin silindi!",
+        "reopenTicketDmTitle":"Bilet yeniden açıldı!",
+        "reopenTicketDmDescription":"Senin biletin yeniden açıldı!",
+
+        "chooseCategory":"Bir kategori seç:",
+        "gettingdeleted":"Bu bilet siliniyor...",
+
+        "none":"yok",
+        "reason":"sebep",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"Silen kişi",
+        "closedby":"Kapatan kişi",
+        
+        "modalreason":"Bu biletin kapanmasının sebebi nedir?",
+        "chooseATicket": "Bir bilet seçin"
+    },
+    "transcripts":{
+        "title":"Transkript",
+        "processed":"Bu transkript işleniyor",
+        "wait":"Lütfen Bekleyiniz!",
+        "estimated":"Tahmini Süre",
+        "available":"Transkript burada mevcuttur"
+    }
+}

package.json

@@ -1,11 +1,11 @@
 {
   "name": "open-ticket",
-  "version": "3.2.2",
+  "version": "3.3.3",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
-    "test": "node index.js d",
+    "test": "node index.js --devconfig",
     "slashEnable": "node index.js slash enable",
     "slashDisable": "node index.js slash disable",
     "cleardata": "node ./core/dynamicdatabase/cleardata.js"
@@ -15,7 +15,7 @@
   "dependencies": {
     "axios": "^0.27.2",
     "chalk": "^5.0.1",
-    "discord.js": "^14.7.1",
+    "discord.js": "^14.8.0",
     "node": "^16.10.0"
   },
   "repository": {

transcriptconfig.json

@@ -1,10 +1,10 @@
 {
     "sendTranscripts":{
         "enableChannel":false,
-        "channel":"transcript channel id",
+        "enableDM":false,
-        "useHTMLtranscripts":true,
 
-        "enableDM":false
+        "channel":"transcript channel id",
+        "useHTMLtranscripts":true
     },
     "style":{
         "titleColor":"#F8BA00",