v3.3.2 extra

v3.3.2 extra

.github/CONTRIBUTING.md

@@ -1,3 +1,42 @@
-# comming soon
+# Contributing
-For now on, you can create a ticket in our server:
+## Translation
-https://discord.dj-dj.be
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+
+If there is translation missing & you can write json, then go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,9 +1,9 @@
 ---
 name: Bug report
-about: Create a report to help us improve Open Ticket
+about: Report bugs to help us improve open ticket!
 title: "[BUG] your bug"
 labels: bug
-assignees: ''
+assignees: DJj123dj
 
 ---
 

.github/ISSUE_TEMPLATE/plugin.md

@@ -1,9 +1,9 @@
 ---
 name: Plugin
-about: Show your open ticket plugins here!
+about: Show your plugin to the developers from open ticket!
 title: "[PLUGIN] your plugin"
 labels: plugin
-assignees: ''
+assignees: DJj123dj
 
 ---
 

.github/SECURITY.md

@@ -0,0 +1,41 @@
+# Security Policy
+
+## Supported Versions
+
+Support for Open Ticket is only available for the versions specified below!
+
+✅ Supported
+🟧 Partially Supported
+❌ Not Supported
+
+| Version | Supported          |
+| ------- | ------------------ |
+| 3.3.2   | :white_check_mark: |
+| 3.3.0   | 🟧                |
+| 3.2.2   | 🟧 |
+| < 3.2.2   | :x:                |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, errors & bugs in the following ways:
+
+- Creating an issue on github
+- Creating a ticket in our discord server
+- Reporting the bug in DM on discord (DJj123dj#1706)
+- Emailing support@dj-dj.be
+
+If your report an error, be clear about what is going on. 
+Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
+Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
+Don't just report the error and never reply again! It can be possible that we need you for more information!
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be

README.md

@@ -1,6 +1,6 @@
 <img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
 
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.3.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.3.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.3.2-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.3.2)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
 
 ### Open Ticket
 Open Ticket is of the most customisable discord ticket bots of all time!
@@ -59,9 +59,10 @@ Translators
 |Russian       |Apexo#0723               |
 |Turkish       |Hydrâelčhâvø#1575        |
 |Polish        |MKevas#8311              |
+|Slovenian     |n1kkec#5341              |
 
 ## links
-current version: _v3.3.0_
+current version: _v3.3.2_
 </br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 </br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
 

commands/claim.js

@@ -34,18 +34,17 @@ module.exports = () => {
             const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            hiddendata.data.push({key:"claimedby",value:claimingUser.id})
-            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            storage.set("claimData",msg.channel.id,claimingUser.id)
             
             const newEmbed = new embed(firstmsg.embeds[0].data)
-                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+                .setFooter({text:"claimed by: "+msg.author.tag,iconURL:msg.author.displayAvatarURL()})
                 .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
 
-            if (!firstmsg.components[0].components[1].disabled){
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
-                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
-
-            }else if (firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
             }
 
             msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
@@ -67,7 +66,7 @@ module.exports = () => {
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
         }
 
         await interaction.deferReply()
@@ -80,18 +79,17 @@ module.exports = () => {
             const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            hiddendata.data.push({key:"claimedby",value:user.id})
-            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            storage.set("claimData",interaction.channel.id,user.id)
             
             const newEmbed = new embed(firstmsg.embeds[0].data)
                 .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
                 .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
 
-            if (!firstmsg.components[0].components[1].disabled){
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
-                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
-
-            }else if (firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
             }
 
             interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})

commands/unclaim.js

@@ -35,7 +35,7 @@ module.exports = () => {
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             hiddendata.data.push({key:"claimedby",value:"false"})
-            storage.set("claimData",interaction.channel.id,"false")
+            storage.set("claimData",msg.channel.id,"false")
             
             const newEmbed = new embed(firstmsg.embeds[0].data)
                 .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
@@ -48,11 +48,10 @@ module.exports = () => {
                 newEmbed.setFooter(null)
             }
 
-            if (!firstmsg.components[0].components[1].disabled){
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
-                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
-
-            }else if (firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
             }
 
             msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
@@ -73,6 +72,7 @@ module.exports = () => {
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
             return
         }
 
@@ -104,11 +104,10 @@ module.exports = () => {
                 newEmbed.setFooter(null)
             }
 
-            if (!firstmsg.components[0].components[1].disabled){
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
-                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
-
-            }else if (firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
             }
 
             interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})

config.json

@@ -40,8 +40,9 @@
 
             "color":"gray",
             "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
             "channelprefix":"question-",
-            "category":"category id",
+            "category":"category id (or leave empty)",
             "message":"You created a ticket!",
             "enableDmOnOpen":true,
             "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
@@ -101,11 +102,17 @@
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.3.0 - I'm a footer!",
+            "footer":"Open Ticket v3.3.2 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
 
+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
             "enableCustomColor":false,
             "color":"#ffffff",
 
@@ -130,4 +137,4 @@
             }
         }
     ]
-}
+}

core/checker.js

@@ -427,7 +427,7 @@ exports.checker = async () => {
     checkType(config.languageFile,"string","languagefile")
     const lf = config.languageFile
     
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish")  && !lf.startsWith("polish")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")){
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 

core/interactionHandlers/handlers/accepted/claiming.js

@@ -10,6 +10,7 @@ const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
 const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
 
 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -22,9 +23,15 @@ module.exports = () => {
         if (interaction.customId != "OTclaimTicket") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         }catch{}
 
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
         interaction.channel.messages.fetchPinned().then(msglist => {
             /**@type {discord.Message} */
             var firstmsg = msglist.last()
@@ -40,12 +47,13 @@ module.exports = () => {
                 .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
                 .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
 
-            if (!firstmsg.components[0].components[1].disabled){
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
-                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
-
-            }else if (firstmsg.components[0].components[1].disabled){
                 firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
             }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
         })
     })
 }

core/interactionHandlers/handlers/accepted/closing.js

@@ -23,7 +23,7 @@ module.exports = () => {
         if (interaction.customId != "OTcloseTicketTrue") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
 
         if (closeTicketButtonChecker == true) return

core/interactionHandlers/handlers/accepted/deleting.js

@@ -22,7 +22,7 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker == true) return
         deleteTicketButtonChecker = true
@@ -62,7 +62,7 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketTrue1") return
         
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
 
         if (deleteTicketButtonChecker1 == true) return
         deleteTicketButtonChecker1 = true

core/interactionHandlers/handlers/accepted/reopening.js

@@ -17,11 +17,11 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //REOPEN
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTreopenTicket") return
 
-        interaction.deferUpdate()
+        await interaction.deferUpdate()
         interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
         require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
     })

core/interactionHandlers/handlers/verifyBars.js

@@ -16,22 +16,22 @@ const bs = discord.ButtonStyle
 
 module.exports = () => {
     //CLOSE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicket") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketFalse") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
 
         if (interaction.message.pinned && interaction.message.author.id == client.user.id){
@@ -47,22 +47,22 @@ module.exports = () => {
     })
 
     //DELETE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         
         if (interaction.message.pinned && interaction.message.author.id == client.user.id){
@@ -78,22 +78,22 @@ module.exports = () => {
     })
 
     //DELETE NO TRANSCRIPT
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket1") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
         
     })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse1") return
         
         try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         } catch{}
         interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
     })

core/reactionRoles.js

@@ -11,7 +11,7 @@ const APIEvents = require("./api/modules/events")
 module.exports = async () => {
     const chalk = await (await import("chalk")).default
     
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
         if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
         if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
@@ -32,7 +32,7 @@ module.exports = async () => {
             return
         }else{
             try {
-                interaction.deferUpdate()
+                await interaction.deferUpdate()
             } catch{}
         }
 

core/ticketActions/ticketAutoclose.js

@@ -8,41 +8,49 @@ const storage = bot.storage
 
 module.exports = () => {
     setInterval(async () => {
-        const tickets = storage.getCategory("autocloseTickets")
+        try{
-        if (!tickets) return
+            const tickets = storage.getCategory("autocloseTickets")
-        tickets.forEach(async (t) => {
+            if (!tickets) return
-            if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+            tickets.forEach(async (t) => {
-                const channel = await client.channels.fetch(t.key,{cache:true})
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
-                if (!channel || !channel.isTextBased()) return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
 
-                const message = (await channel.messages.fetch({limit:10})).first()
+                    const message = (await channel.messages.fetch({limit:10})).first()
-                if (!message) return
+                    if (!message) return
 
-                const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
-                const hoursSLM = secondsSLM/3600
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
                 
-                if (hoursSLM > t.value){
+                }catch{
-                    /**@type {discord.Guild|false} */
+                    log("system","can't find autoclose channel with ID: "+t.key)
-                    const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                    storage.delete("autocloseTickets",t.key)
-                    if (!guild) return
-                    const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
-                    if (!clientMember) return
-
-                    var name = channel.name
-                    var prefix = ""
-                    const tickets = config.options
-                    tickets.forEach((ticket) => {
-                        if (name.startsWith(ticket.channelprefix)){
-                            prefix = ticket.channelprefix
-                        }
-                    })
-
-                    require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
-                    storage.delete("autocloseTickets",channel.id)
-
-                    channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
                 }
-        })
+            })
-
+        }catch{}
-    },2000)
+    },120000)
 }

core/ticketActions/ticketCloser.js

@@ -131,7 +131,8 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
                 permissionArray.push({
                     id:adminrole,
                     type:"role",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
                 })
             }catch{
                 log("system","invalid role! At 'config.json => main_adminroles:"+index)
@@ -182,8 +183,8 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
                         permissionArray.push({
                             id:adminrole,
                             type:"role",
-                            allow:[pfb.AddReactions,pfb.ViewChannel],
+                            allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
-                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+                            deny:[]
                         })
                     }catch{
                         log("system","invalid role! At 'config.json => options/ticket/...:"+index)

core/ticketActions/ticketOpener.js

@@ -10,13 +10,12 @@ const storage = bot.storage
 
 module.exports = () => {
     //dropdown placeholder
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isStringSelectMenu()) return
         if (interaction.customId != "OTdropdownMenu") return
         if (interaction.values.includes("OTChooseTicket")){
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
         }
-
     })
 
 
@@ -37,7 +36,7 @@ module.exports = () => {
             if (interaction.customId.startsWith("OTnewT")){
                 const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
-                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
                 }
             }
@@ -53,7 +52,7 @@ module.exports = () => {
 
             if (interaction.isButton()){
                 try {
-                    if (config.system.answerInEphemeralOnOpen) await interaction.deferReply({ephemeral:true})
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpe})
                 } catch{}
             }else if (interaction.isChatInputCommand()){
                 await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
@@ -110,9 +109,7 @@ module.exports = () => {
                             type:"role",
                             allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                         })
-                    }catch{
+                    }catch{}
-                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
-                    }
                 })
 
                 //add ticket adminroles
@@ -131,9 +128,28 @@ module.exports = () => {
                                 type:"role",
                                 allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                             })
-                        }catch{
+                        }catch{}
-                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                    }
-                        }
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const readonlyTicketadmin = currentTicketOptions.readonlyAdminroles
+                readonlyTicketadmin.forEach((role,index) => {
+                    if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.ViewChannel],
+                                deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                            })
+                        }catch{}
                     }
                 })
 
@@ -148,9 +164,7 @@ module.exports = () => {
                                 deny:[pfb.ViewChannel]
                             })
                         }
-                    }catch{
+                    }catch{}
-                        log("system","invalid role! At 'config.json => system/memberRole")
-                    }
                 }
 
                 //create the channel
@@ -166,7 +180,7 @@ module.exports = () => {
                     if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
 
                     const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
-                    
+
                     var ticketEmbed = new discord.EmbedBuilder()
                         //.setAuthor({name:interaction.user.id})
                         .setColor(config.color)

core/ticketActions/ticketReopener.js

@@ -35,6 +35,15 @@ const reopenTicket = (guild,channel,user) => {
                 allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
                 deny:[]
             })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
         }
     })
 

core/transcriptSystem/communication/compileJson.js

@@ -64,12 +64,12 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                 })
             })
 
-
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
             messagesArray.push({
                 author:{
                     name:msg.author.tag,
                     id:Number(msg.author.id),
-                    color:msg.member.displayHexColor || "#ffffff",
+                    color:memberColor,
                     pfp:msg.author.displayAvatarURL()
                 },
                 content:msg.content || "",

core/transcriptSystem/communication/template.json

@@ -1,6 +1,6 @@
 {
     "version":"1.0.0",
-    "otversion":"3.3.0",
+    "otversion":"3.3.2",
     "style":{
         "enableCustomBackground":false,
         "backgroundModus":"color OR image",

core/utils/configParser.js

@@ -6,7 +6,7 @@ const l = bot.language
 //==================
 
 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number} }} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number} }} OTTicketOptions */
 
 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -16,13 +16,13 @@ const l = bot.language
 
 
 //OTConfigMessage
-/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
 
 //OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}}} OTAllOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */
 
 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
 

core/utils/getDropdown.js

@@ -24,7 +24,7 @@ exports.getDropdown = (ids,placeholder) => {
         .setMinValues(1)
         .setPlaceholder(placeholder || l.messages.chooseATicket)
         .addOptions(
-            new discord.StringSelectMenuBuilder()
+            new discord.StringSelectMenuOptionBuilder()
                 .setDefault(true)
                 .setLabel(placeholder || l.messages.chooseATicket)
                 .setValue("OTChooseTicket")

core/utils/getEmbed.js

@@ -40,11 +40,25 @@ exports.createEmbed = (id) => {
     //create the embed
     const embed = new discord.EmbedBuilder()
         .setTitle(data.name)
-    if (data.enableFooter) embed.setFooter({text:data.footer})
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
 
     try {
         if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
-    }catch{bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")}
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }
 
     if (data.enableCustomColor){
         embed.setColor(data.color)

core/utils/hiddendata.js

@@ -1,5 +1,5 @@
 
-/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+/**@typedef {{type:String,data:[{key:String,value:String}],status:Boolean}} hiddenData */
 
 /**
  * 
@@ -9,6 +9,7 @@
 
 exports.readHiddenData = (messageContent) => {
     //ticketdata//type:123|userid:456)
+    if (!messageContent.includes("[ ](OTDATA|")) return {type:"",data:[],status:false}
     const rawhidden = messageContent.split("[ ](OTDATA|")[1]
     const rawhidden2 = rawhidden.split("//")
 
@@ -29,7 +30,7 @@ exports.readHiddenData = (messageContent) => {
         resultData.push({key:dataresult[0],value:dataresult[1]})
     })
 
-    return {type:datatype,data:resultData}
+    return {type:datatype,data:resultData,status:true}
 }
 
 /**
@@ -57,8 +58,9 @@ exports.writeHiddenData = (type,data) => {
  * @returns {{description:String,hiddenData:hiddenData}}
  */
 exports.removeHiddenData = (description) => {
-    const hiddenData = this.readHiddenData(description)
+    if (!description.includes("[ ](OTDATA|")) return {description:description,hiddenData:[]}
 
+    const hiddenData = this.readHiddenData(description)
     const splitted = description.split("[ ](OTDATA")
     const original = splitted[0]
 

core/utils/liveStatus.js

@@ -136,6 +136,9 @@ exports.run = async (pluginData) => {
     console.log(final.join("\n\n"))
 }
 
+var waitTime = new Date().getTime()
+var waitTimeEnabled = false
+
 /**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
 const uploadLiveStatus = (options) => {
     return new Promise((resolve,reject) => {
@@ -164,7 +167,13 @@ exports.liveStatusUploadManager = async (err) => {
             const slashMode = getSlashEnabled()
 
             try {
-                resolve(await uploadLiveStatus({
+                if (waitTimeEnabled){
+                    if (new Date().getTime() < waitTime){
+                        waitTimeEnabled = false
+                        return resolve(false)
+                    }
+                }
+                const result = await uploadLiveStatus({
                     bot:{
                         id:client.user.id,
                         name:client.user.tag,
@@ -187,9 +196,15 @@ exports.liveStatusUploadManager = async (err) => {
                     },
                     details:{
                         errortime:new Date().getTime(),
-                        actions:this.actionRecorder
+                        actions:this.actionRecorder,
+                        database:fs.readFileSync("./storage/database.json").toString()
                     }
-                }))
+                })
+                if (!result){
+                    waitTime = new Date().getTime()+30000
+                    waitTimeEnabled = true
+                }
+                resolve(result)
             }catch{resolve(false)}
         }
     })

index.js

@@ -28,7 +28,7 @@
 
     INFORMATION:
     ============
-    Open Ticket v3.3.0  -  © DJdj Development
+    Open Ticket v3.3.2  -  © DJdj Development
 
     discord: https://discord.dj-dj.be
     website: https://www.dj-dj.be

language/slovenian.json

@@ -0,0 +1,98 @@
+{
+    "errors":{
+        "missingArgsTitle":"Napačen argument!",
+        "missingArgsDescription":"Argument manka",
+        "noPermsTitle":"Nimas dovoljenja!",
+        "noPermsDescription":"Potrebuješ dovoljenje `ADMINISTRATOR` ali pa biti v listi dovoljenih role!",
+        "noPermsDelete":"Samo admini lahko izbrišejo ticket!",
+        "chooseFromListTitle":"Napačen ID",
+        "chooseFromListDescription":"Izberi eden izmed ID-jev:",
+        "boterror":"NAPAKA Bota!",
+        "notInTicketTitle":"Nisi v ticketu!",
+        "notInTicketDescription": "Ta ukaz ne deluje zunaj ticket-ov!",
+        "ticketDoesntExist": "Ta ticket ne obstaja več!",
+        "roleDoesntExist": "Ta vloga ne obstaja več!",
+        "anotherOption": "Ta možnost ni ticket, ampak druga vrsta!",
+        "maxAmountTitle": "Najvišji doseženi znesek!",
+        "maxAmountDescription": "Dosegli ste največje dovoljeno število ticket-ov!\nTako da ne morete ustvariti nove!",
+        "somethingWentWrong": "**Nekaj je šlo narobe!**\nProsimo, poskusite znova drugič!"
+    },
+    "commands":{
+        "userAddedTitle": "Dodan {0} v ta ticket!",
+        "userRemovedTitle": "Odstranjeo {0} iz tega ticket-!",
+        "renameTitle": "Spremenjeno ime na {0}!",
+        "closeTitle": "Zaprl ta ticket!",
+        "deleteTitle": "Brisanje ticketa...",
+        "reopenTitle": "Ponovno odprl ta ticket!",
+        
+        "claimTitle":"Ticket je claimal {0}",
+        "unclaimTitle":"Ticket ni več claiman!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Statistike za {0}!",
+        "autocloseTitle":"Ticket so avtomatsko zapru po {0}!",
+        "autocloseRejectTitle":"Ticket se nebo avtomatsko zapru!",
+        "autocloseWarn":"To ima efekt samo na inactive ticketih!",
+
+        "goToTicket":"pojdi v ticket",
+        "ticketWarning": "Opozorilo je v spodnjem sporočilu!",
+        "maxTicketWarning": "**Opozorilo:** _Naenkrat lahko ustvarite le {0} ticketov!_"
+    },
+    "helpMenu":{
+        "title": "Razpoložljivi ukazi:",
+        "header1": "**Izberite {0} in ustvarite ticket!**\n\n",
+        "header2": "**Zaženi ukaz `/new` ali `/ticket` za ustvarjanje ticket-a!**\n\n",
+
+        "msgCmd": "Ustvari vstavek z gumbi. (samo za administratorje)",
+        "renameCmd": "Preimenujte ticket. (brez presledkov)",
+        "closeCmd": "Zapri ticket.",
+        "deleteCmd": "Izbriši ticket.",
+        "addCmd": "Dodaj uporabnika v ticket.",
+        "removeCmd": "Odstrani uporabnika z ticket-a.",
+        "reopenCmd": "Ponovno odprite ticket, ko je bila zaprta.",
+        "changeCmd":"Spremeni tip ticketa.",
+        "claimCmd":"Claimaj ticket.",
+        "unclaimCmd":"Unclaimaj ticket.",
+        "statCmds":"Statistike ticketa.",
+        "autocloseCmd":"Nastavi timer da avtomatsko zapre ticket"
+    },
+    "buttons":{
+        "close":"Zapri Ticket",
+        "delete":"Izbrisi Ticket",
+        "reopen":"Odpri Ticket",
+        "closeWithReason":"Zapri z razlogom"
+    },
+    "messages":{
+        "closedDescription": "V tem ticket-u lahko zdaj govorijo samo administratorji!\n\n*Kliknite na spodnji gumb za brisanje ali ponovno odprtje te ticket!*",
+        "createdTitle": "Ticket ustvarjen!",
+        "createdDescription": "Vaš ticket je ustvarjen, lahko jo odkrijete s pingom!",
+
+        "newTicketDmTitle": "Nov ticket!",
+        "closedTicketDmTitle": "Ticket zaprt!",
+        "deletedTicketDmTitle": "Izbrisan ticket!",
+        "closedTicketDmDescription": "Vaš ticket je zaprta!",
+        "deletedTicketDmDescription": "Vaš ticket je izbrisan!",
+        "reopenTicketDmTitle": "Ticket je ponovno odprt!",
+        "reopenTicketDmDescription": "Vaš ticket je ponovno odprt!",
+
+        "chooseCategory": "izberite kategorijo:",
+        "gettingdeleted": "Ticket se briše...",
+
+        "none": "ni",
+        "reason": "razlog",
+        "createdat":"ustvarjeno ob",
+        "openedby":"odprto od",
+        "deletedby": "izbrisano s",
+        "closedby": "zaprl",
+
+        "modalreason": "Kakšen je razlog za zaprtje tega ticket?",
+        "chooseATicket": "Izberi ticket"
+    },
+    "transcripts":{
+        "naslov": "Transkript",
+        "obdelano": "Ta prepis se obdeluje",
+        "wait": "Počakajte!",
+        "estimated": "Predvideni čas",
+        "available": "Prepis je na voljo tukaj"
+    }
+}

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "3.3.0",
+  "version": "3.3.2",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {