Open Ticket v3.5.4

Open Ticket v3.5.4

.github/CONTRIBUTING.md

@@ -9,14 +9,15 @@ If there is translation missing & you can write json, then go to the next step!
 
 ### Step 2: translating
 **RULES:**
-- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Always upload or create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
 - Don't change anything else, except the translation you are adding!
 - Translations are checked before uploading, so don't write things that aren't specified in the json file
 - Always start translating from `english.json` or `custom.json`! Never from another language.
 
-If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+If you translate, you need to change 2 files! The first one is required, the other 2 are optional & will be added by us if you don't do it!
 1. add `yourlanguage.json` to the `/language/` directory
-2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+2. add your username to the `_CREDITS` part of `yourlanguage.json`!
+3. add your discord username in the translator table in `README.md`
 
 ### Step 3: waiting
 Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
@@ -28,10 +29,10 @@ But don't worry! You can already write some plugins!
 **RULES:**
 - Always specify the versions that the plugin is compatible with!
 - If extra npm dependencies are needed, then they also need to be specified!
-- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of the original unedited version of Open Ticket!
 
 ## Other versions of contributing
-If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you further!
 
 <br>
 CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>

.github/SECURITY.md

@@ -1,40 +1,38 @@
 # Security Policy
 
 ## Supported Versions
+Below, you can find a list with the status of every open ticket version. This list will change every update!
 
-Support for Open Ticket is only available for the versions specified below!
+- ✅ Supported **(bugs, errors, discord support, documentation, html transcripts)**
+- 🟧 Deprecated / Partially Supported **(discord support, documentation, html transcripts)**
+- ❌ Fully Deprecated / Not Supported **(sometimes documentation)**
 
-✅ Supported
-🟧 Partially Supported
-❌ Not Supported
-
-| Version   | Supported         |
-|-----------|-------------------|
-| 3.4.3     | ✅                |
-| 3.4.2     | ✅                |
-| 3.4.1     | ✅                |
-| 3.4.0     | 🟧                |
-| < 3.4.0   | ❌                |
+| Version   | Supported | Until                       |
+|-----------|-----------|-----------------------------|
+| 3.5.4     | ✅        |                             |
+| 3.5.3     | ✅        | May 2024                    |
+| 3.5.2     | 🟧        | Next Update                 |
+| < 3.5.2   | ❌        |                             |
 
 ## Reporting a Vulnerability
 
-You can report Vulnerabilities, errors & bugs in the following ways:
+You can report Vulnerabilities, Errors & Bugs using one of the methods below:
+- Create an issue on github
+- Create a ticket in our [discord server](https://discord.dj-dj.be)
+- Report the bug in DM on discord (djj123dj)
+- Email [support@dj-dj.be](mailto:support@dj-dj.be)
 
-- Creating an issue on github
-- Creating a ticket in our discord server
-- Reporting the bug in DM on discord (DJj123dj#1706)
-- Emailing support@dj-dj.be
-
-If your report an error, be clear about what is going on. 
-Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
-Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
-Don't just report the error and never reply again! It can be possible that we need you for more information!
+While reporting your problem, please be clear about what the problem is.
+We would like to know the issue in as much detail as possible.
+If possible, try to provide screenshots!
+The `openticketdebug.txt` file would also be handy to upload!<br>
+**Always specify the version of open ticket that you are working with and if you have modified it or not!**
 
 ## Contributing
 Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
 
 <br>
-SECURITY POLICY - Last updated: 23/3/2023<br>
+SECURITY POLICY - Last updated: 14/12/2023<br>
 © DJdj Development<br><br>
 Website: https://www.dj-dj.be <br>
 Discord: https://discord.dj-dj.be <br>

.gitignore

@@ -13,6 +13,7 @@ storage/dynamicDB/
 storage/slashcmdEnabled.txt
 storage/database.json
 storage/tsdatabase.json
+storage/stats.json
 storage/.DS_Store
 .vscode/
 livestatus.json

README.md

@@ -1,78 +1,80 @@
 # Coming Soon: OPEN TICKET v4.0 🎉
-Open Ticket v4 is open ticket, but writting from the ground up! For the first time ever!
-There will be a massive improvement with the API that allows for plugins 30 times more advanced than the current ones! It will also be more stable and faster!
-
-It is expected to have a public beta release somewhere around 30 September!
+Open Ticket v4 will be the first fully rewritten version of Open Ticket!
+There will be massive improvements for more stability & features! But the best part of all is that the API will be 50x more advanced than the current API! This way, you can write every plugin you ever imagined!
 <hr>
 
-<img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket" width="600px">
 
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.4.3-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.4.3)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.5.4-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.5.4)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://otdocs.dj-dj.be)
 
 ### Open Ticket
-Open Ticket is the most customisable discord ticket bot that you will ever find! There are more than 150 options to customise in the config! This includes html transcripts, unlimited amount of tickets, custom embeds & more! Did you know that even the html transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!
+Open Ticket is the most customisable discord ticket bot that you will ever find! There are more than 150 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more! Did you know that even the html transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!
 
 Take a look at all the features and discover the possibilities!
-### [Documentation](https://docs.openticket.dj-dj.be/quick-start)
+### [Visit the Documentation!](https://otdocs.dj-dj.be/quick-start)
 
 ## Features
-- **🎉 NEW! html transcripts V2!**
+- **🎉 advanced html transcripts!**
 - 🔒 close, ❌ delete & ✅ re-open tickets
-- 🇬🇧 translation in 19 different languages
+- 🇬🇧 translation in 22 different languages
 - 📄 very advanced customisation
 - 🆗 buttons or 🔽 dropdowns!
-- 🆒 plugins
-- ∞ unlimited tickets & unlimited messages
+- 🆒 custom plugins
+- ∞ unlimited tickets & embeds
 - ➕➖ add/remove users from a ticket
+- 📊 ticket, user & global staticstics
 - /slash & text commands
-
-<details>
-  <summary><b>Click here for even more features!</b></summary>
-  
-  
-  - very customisable
-  - close tickets with reason
-  - also includes reaction roles!
-  - discord interaction buttons
-  - discord.js 14
-</details>
+- 📥 reaction roles & url buttons
+- 🖥️ discord.js v14 & axios
+- 🎛️ latest discord integration
 
 ## preview
-Images coming soon<br>
-You can already see some images at our [documentation!](https://docs.openticket.dj-dj.be)
+<img src="https://apis.dj-dj.be/cdn/openticket/message_buttons.png" alt="Message with buttons" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/message_dropdown.png" alt="Message with dropdown" width="350px">
+<br>
+<img src="https://apis.dj-dj.be/cdn/openticket/firstmsg.png" alt="Ticket start message" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/command_close.png" alt="Ticket start message" width="350px">
 
 
 ## credits
-DJdj Development Team
-|Main Developer|Developer   |Support Team|Designer|
-|--------------|------------|-----------|---------|
-|djj123dj      |sankedev    |DJ-Lite    |vuur_draak|
+### Developer Team
+|Role             |User (discord name)|
+|-----------------|-------------------|
+|Lead Developer   |djj123dj           |
+|Developer        |sankedev           |
+|Support Team     |lover_catss        |
+|Designer         |vuur_draak         |
 
-Translators
-|Language      |Translator               |
-|--------------|-------------------------|
-|Dutch         |djj123dj                 |
-|Romanian      |sankedev                 |
-|French        |sankedev                 |
-|Spanish       |redactado & josuens      |
-|German        |david.3                  |
-|Italian       |maurizio26               |
-|Czech         |t0miiis#3022             |
-|Arabic        |Sarcastic#9318           |
-|Danish        |.the_gamer               |
-|Portuguese    |quiradon                 |
-|Russian       |apexo                    |
-|Turkish       |Hydra#0009               |
-|Polish        |mkevas                   |
-|Slovenian     |n1kkec                   |
-|Thai          |modshd                   |
-|Norwegian     |noonenook                |
-|Greek         |stefanos#5739            |
-|Ukrainian     |anderskiy                |
+### Translators
+|Language           |Maintainer (discord name) |Status         |
+|-------------------|--------------------------|---------------|
+|English            |djj123dj                  |🟢 Up To Date  |
+|Dutch              |djj123dj                  |🟢 Up To Date  |
+|French             |sankedev & tostam         |🟢 Up To Date  |
+|Romanian           |sankedev                  |🟢 Up To Date  |
+|Spanish            |redactado & josuens       |🟢 Up To Date  |
+|German             |david.3                   |🟢 Up To Date  |
+|Italian            |maurizio26                |🟢 Up To Date  |
+|Czech              |spyeye_                   |🟢 Up To Date  |
+|Arabic             |deqressing                |🟢 Up To Date  |
+|Danish             |.the_gamer                |🟢 Up To Date  |
+|Portuguese         |quiradon                  |🔴 Outdated    |
+|Russian            |apexo & ander             |🟢 Up To Date  |
+|Ukrainian          |ander                     |🟢 Up To Date  |
+|Turkish            |Hydra#0009                |🔴 Outdated    |
+|Polish             |mkevas                    |🟢 Up To Date  |
+|Slovenian          |n1kkec                    |🔴 Outdated    |
+|Thai               |modshd                    |🟢 Up To Date  |
+|Norwegian          |noonenook                 |🟢 Up To Date  |
+|Greek              |stefanos__.               |🔴 Outdated    |
+|Indonesian         |erxg                      |🟢 Up To Date  |
+|Kurdish            |raze.hama                 |🟢 Up To Date  |
+|Hungarian          |Snowy                     |🔴 Outdated    |
+|Persian            |sasanwm                   |🟢 Up To Date  |
 
 ## links
-current version: _v3.4.3_
-</br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
-</br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
+current version: _v3.5.4_
+</br>changelog: [click here](https://otgithub.dj-dj.be/releases)
+</br>documentation: [click here](https://otdocs.dj-dj.be/quick-start)
 
-© 2023 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
+© 2024 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/add.js

@@ -18,15 +18,16 @@ module.exports = () => {
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
         
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
         msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
 
@@ -37,7 +38,7 @@ module.exports = () => {
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
 
-        APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("add",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
@@ -46,17 +47,18 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
         interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
@@ -66,7 +68,7 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("add",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
        
     })
 }

commands/change.js

@@ -17,15 +17,16 @@ module.exports = () => {
         if (!msg.channel.isTextBased()) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
         const list = []
         config.options.forEach((o) => {
             if (o.type == "ticket") list.push(o.id)
@@ -67,7 +68,7 @@ module.exports = () => {
 
         log("command","someone used the 'change' command",[{key:"user",value:msg.author.username}])
         log("system","ticket type changed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
-        APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("change",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
@@ -76,15 +77,17 @@ module.exports = () => {
         if (!interaction.channel.isTextBased()) return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
             
         const list = []
         config.options.forEach((o) => {
@@ -126,6 +129,6 @@ module.exports = () => {
 
         log("command","someone used the 'change' command",[{key:"user",value:interaction.user.username}])
         log("system","ticket type changed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
-        APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("change",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/claim.js

@@ -21,15 +21,16 @@ module.exports = () => {
         const claimingUser = user ? user : msg.author
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         hiddendata.push({key:"claimedby",value:claimingUser.id})
         bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
         storage.set("claimData",msg.channel.id,claimingUser.id)
@@ -55,7 +56,7 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("claim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
@@ -64,17 +65,18 @@ module.exports = () => {
         const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         hiddendata.push({key:"claimedby",value:user.id})
         bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
         storage.set("claimData",interaction.channel.id,user.id)
@@ -100,6 +102,6 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("claim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/close.js

@@ -57,13 +57,13 @@ module.exports = () => {
 
         const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
 
-        await interaction.deferReply()
-
         const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
-        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+        await interaction.deferReply()
 
         const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
         interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

commands/delete.js

@@ -16,15 +16,16 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
 
         var name = msg.channel.name
@@ -39,7 +40,7 @@ module.exports = () => {
         require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
 
         log("command","someone used the 'delete' command",[{key:"user",value:msg.author.username}])
-        APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("delete",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
         
     })
 
@@ -48,17 +49,18 @@ module.exports = () => {
         if (interaction.commandName != "delete") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
         var name = interaction.channel.name
@@ -73,6 +75,6 @@ module.exports = () => {
         require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
 
         log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.username}])
-        APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("delete",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/help.js

@@ -21,7 +21,8 @@ module.exports = () => {
     const header = l.helpMenu.header2
     helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
     helpEmbed.addFields([
-        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"},
+        {name:"Stats",value:"Get statistics from the bot"+"\n`"+prefix+"stats global`\n`"+prefix+"stats ticket`\n`"+prefix+"stats user [user]`"}
     ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
@@ -38,7 +39,7 @@ module.exports = () => {
         }
 
         if (args[1]){
-            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim")){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim") && !args[1].startsWith("stats")){
                 msg.channel.send({embeds:[helpEmbed]})
                 log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
                 APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())

commands/remove.js

@@ -18,15 +18,16 @@ module.exports = () => {
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.permissionOverwrites.delete(user.id)
         msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
 
@@ -37,7 +38,7 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("remove",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
@@ -46,17 +47,18 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         interaction.channel.permissionOverwrites.delete(user.id)
         interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
@@ -67,6 +69,6 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("remove",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/rename.js

@@ -16,15 +16,16 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
         var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
         if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
@@ -44,7 +45,7 @@ module.exports = () => {
 
         log("command","someone used the 'rename' command",[{key:"user",value:msg.author.username}])
         log("system","ticket renamed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newname",value:newname}])
-        APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("rename",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
@@ -52,17 +53,18 @@ module.exports = () => {
         if (interaction.commandName != "rename") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
             
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-            
         var newname = interaction.options.getString("name")
         var name = interaction.channel.name
         var prefix = ""
@@ -81,6 +83,6 @@ module.exports = () => {
         log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.username}])
         log("system","ticket renamed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newname",value:newname}])
 
-        APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("rename",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/reopen.js

@@ -23,7 +23,7 @@ module.exports = () => {
 
         msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
 
-        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author,ticketId)
         
         log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.username}])
         APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
@@ -33,17 +33,17 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        await interaction.deferReply()
-
         const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
-        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+        await interaction.deferReply()
 
         await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
 
-        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
         
         log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.username}])
         APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/stats.js

@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded stats.js")
+
+    if (!DISABLE.commands.text.stats) client.on("messageCreate",async (msg) => {
+        if (!msg.content.startsWith(config.prefix+"stats global") && !msg.content.startsWith(config.prefix+"stats ticket") && !msg.content.startsWith(config.prefix+"stats user")) return
+        if (!msg.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = msg.content.split(config.prefix+"stats ")[1]
+
+        if (mode == "global"){
+            //send global stats
+            msg.channel.send({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = msg.mentions.users.first()
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,mention,msg.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",msg.author.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,msg.author,msg.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",msg.channel.id)){
+                msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            msg.channel.send({embeds:[await bot.statsManager.createTicketStatsEmbed(msg.guild,msg.channel.id)]})
+        }  
+        
+        log("command","someone used the 'stats' command",[{key:"user",value:msg.author.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.stats) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "stats") return
+        if (!interaction.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = interaction.options.getSubcommand(true)
+
+        await interaction.deferReply()
+            
+        if (mode == "global"){
+            //send global stats
+            interaction.editReply({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = interaction.options.getUser("user",false)
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,mention,interaction.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",interaction.user.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,interaction.user,interaction.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",interaction.channel.id)){
+                interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            interaction.editReply({embeds:[await bot.statsManager.createTicketStatsEmbed(interaction.guild,interaction.channel.id)]})
+        }
+
+        log("command","someone used the 'stats' command",[{key:"user",value:interaction.user.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/ticket.js

@@ -23,7 +23,7 @@ module.exports = () => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
             
             if (!msg.guild) return
-            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            if (!permsChecker.global(msg.author.id,msg.guild.id)){
                 permsChecker.sendUserNoPerms(msg.author)
                 return
             }
@@ -39,7 +39,7 @@ module.exports = () => {
             msg.channel.send({embeds:[embed],components:componentRows})
             
             log("command","someone used the 'message' command",[{key:"user",value:msg.author.username},{key:"id",value:id}])
-            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }
     })
 
@@ -48,7 +48,7 @@ module.exports = () => {
         if (interaction.commandName != "message") return
 
             if (!interaction.guild) return
-            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permsChecker.global(interaction.user.id,interaction.guild.id)){
                 permsChecker.sendUserNoPerms(interaction.user)
                 return
             }
@@ -64,7 +64,7 @@ module.exports = () => {
             
             log("command","someone used the 'message' command",[{key:"user",value:interaction.user.username},{key:"id",value:id}])
 
-            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         
     })
 }

commands/unclaim.js

@@ -18,7 +18,12 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"unclaim")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
@@ -26,10 +31,6 @@ module.exports = () => {
         const unclaimuser = storage.get("claimData",msg.channel.id)
         if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
 
-        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
-        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         hiddendata.push({key:"claimedby",value:"false"})
         bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
         storage.set("claimData",msg.channel.id,"false")
@@ -62,7 +63,7 @@ module.exports = () => {
 
             
             APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("unclaim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
         }) 
     })
 
@@ -71,7 +72,12 @@ module.exports = () => {
         if (interaction.commandName != "unclaim") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
             return
@@ -82,10 +88,6 @@ module.exports = () => {
         const unclaimuser = storage.get("claimData",interaction.channel.id)
         if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         hiddendata.push({key:"claimedby",value:"false"})
         bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
         storage.set("claimData",interaction.channel.id,"false")
@@ -117,7 +119,7 @@ module.exports = () => {
             log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
             APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("unclaim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
         })
     })
 }

config.json

@@ -1,4 +1,7 @@
 {
+    "_DOCUMENTATION":"https://otdocs.dj-dj.be",
+    "_SUPPORT":"https://discord.dj-dj.be",
+    
     "color":"#ffffff",
     "serverId":"server id (for slash cmds)",
     "token":{
@@ -28,10 +31,9 @@
         "answerInEphemeralOnOpen":true
     },
 
-    "SUPPORT":"Take look at our wiki: https://docs.openticket.dj-dj.be or join our discord server: https://discord.dj-dj.be if you need support!",
     "options":[
         {
-            "id":"general",
+            "id":"example-ticket",
             "name":"Question",
             "description":"Create this ticket if you have a question.",
             "icon":"🎫",
@@ -53,7 +55,7 @@
             },
             "image":{
                 "enable":false,
-                "url":"https://www.dj-dj.be/wp-content/uploads/2022/09/pfp-cropped.png"
+                "url":"https://www.example.com/catmemes/cat.png"
             },
 
             "closedCategory":{
@@ -74,10 +76,9 @@
                     "roleId":"012345678910"
                 }
             }
-            
         },
         {
-            "id":"website",
+            "id":"example-website",
             "name":"Website",
             "description":"Go to our website.",
             "icon":"✅",
@@ -85,33 +86,31 @@
             "type":"website",
 
             "url":"https://www.dj-dj.be"
-            
         },
         {
-            "id":"role",
-            "name":"Verify",
-            "description":"Click here to get the verify role.",
-            "icon":"👮🏼",
-            "label":"get a role",
+            "id":"example-role",
+            "name":"Update Ping",
+            "description":"Click here to get pinged for updates!",
+            "icon":"📢",
+            "label":"Update Ping",
             "type":"role",
 
             "color":"red",
             "roles":["discord role id"],
             "mode":"add&remove|remove|add",
             "enableDmOnOpen":true
-            
         }
     ],
 
     "messages":[
         {
-            "id":"1",
+            "id":"example-embed",
             "name":"Choose Your Ticket",
             "description":"You can click one of the buttons below!",
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.4.3 - I'm a footer!",
+            "footer":"Open Ticket v3.5.4 - I'm a footer!",
 
             "enableFooterImage":false,
             "footerImage":"https://www.example.com/catmemes/cat.png",
@@ -125,7 +124,7 @@
             "enableCustomColor":false,
             "color":"#ffffff",
 
-            "options":["general","apply"],
+            "options":["example-ticket","example-website","example-role"],
             
             "other":{
                 "enableTicketExplaination":true,

core/api/api.js

@@ -4,7 +4,7 @@ const bot = require("../../index")
 exports.client = bot.client
 exports.config = bot.config
 exports.utils = {
-    log:bot.errorLog.log(),
+    log:bot.errorLog.log,
     storage:bot.storage
 }
 

core/api/api.json

@@ -30,7 +30,8 @@
                 "rename":false,
                 "claim":false,
                 "unclaim":false,
-                "change":false
+                "change":false,
+                "stats":false
             },
             "slash":{
                 "help":false,
@@ -44,7 +45,8 @@
                 "rename":false,
                 "claim":false,
                 "unclaim":false,
-                "change":false
+                "change":false,
+                "stats":false
             }
         },
         "checkerjs":{

core/api/modules/events.js

@@ -229,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
 
 }
 
-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"|"stats"} OTCommandType */
 
 /**
  * 

core/checker.js

@@ -29,23 +29,23 @@ exports.checker = async () => {
     /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
     const checkDiscord = (mode,value,path) => {
         if (mode == "userid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this user id is invalid")
             }
         }else if (mode == "channelid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this channel id is invalid")
             }
         }else if (mode == "roleid"){    
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this role id is invalid")
             }
         }else if (mode == "serverid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this server id is invalid")
             }
         }else if (mode == "categoryid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this category id is invalid")
             }
         }
@@ -402,11 +402,11 @@ exports.checker = async () => {
         }
     }
 
-    //--------------------------|
-    //--------------------------|
-    //checker => START HERE     |
-    //--------------------------|
-    //--------------------------|
+    //////////////////////////////////////////
+    //////////////////////////////////////////
+    /////////!!! CHECKER.JS START !!!/////////
+    //////////////////////////////////////////
+    //////////////////////////////////////////
 
     var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
     configArray.forEach((item) => {
@@ -416,25 +416,50 @@ exports.checker = async () => {
     })
     
     checkHexColor(config.color,"main_color")
-    checkDiscord("serverid",config.serverId,"server_id")
+    checkDiscord("serverid",config.serverId,"serverId")
 
     if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
 
-    checkType(config.adminRoles,"array","/main_adminroles")
-    checkDiscordArray("roleid",config.adminRoles,"main_adminroles")
+    checkType(config.adminRoles,"array","/adminRoles")
+    checkDiscordArray("roleid",config.adminRoles,"adminRoles")
     checkString(config.prefix,1,15,"prefix","prefix")
-    //languagefile
-    checkType(config.languageFile,"string","languagefile")
-    const lf = config.languageFile
     
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")  && !lf.startsWith("thai") && !lf.startsWith("norwegian") && !lf.startsWith("greek") && !lf.startsWith("ukrainian") && !lf.startsWith("hungarian")){
-        createError("'languagefile' | invalid language, more info in the wiki")
+    //languagefile
+    checkType(config.languageFile,"string","languageFile")
+    const languageList = [
+        "custom",
+        "english",
+        "dutch",
+        "romanian",
+        "german",
+        "arabic",
+        "spanish",
+        "portuguese",
+        "french",
+        "italian",
+        "czech",
+        "danish",
+        "russian",
+        "turkish",
+        "polish",
+        "slovenian", 
+        "thai",
+        "norwegian",
+        "greek",
+        "ukrainian",
+        "hungarian",
+        "indonesian",
+        "kurdish",
+        "persian"
+    ]
+    if (!languageList.some((l) => config.languageFile.startsWith(l))){
+        createError("'languageFile' | invalid language, more info in the wiki")
     }
 
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
-            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM"){
                 createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
             }
             if (config.status.text.length < 1){
@@ -483,34 +508,35 @@ exports.checker = async () => {
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")
-    }
-    warnList.forEach((w) => {
-        const splitw = w.split("'")
-        if (splitw.length > 1){
-            var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
-            if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
-            if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
-            if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
-        }else {var splitstring = chalk.yellow(splitw[0])}
-        console.log(splitstring)
-    })
-    errorList.forEach((e) => {
-        const splite = e.split("'")
-        if (splite.length > 1){
-            var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
-        }else {var splitstring = chalk.red(splite[0])}
-        console.log(splitstring)
-    })
-    if (isError){
-        console.log("===========================")
-        console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
-        if (isWarn){
-            console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+        warnList.forEach((w) => {
+            const splitw = w.split("'")
+            if (splitw.length > 1){
+                var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+                if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
+                if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
+                if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
+            }else {var splitstring = chalk.yellow(splitw[0])}
+            console.log(splitstring)
+        })
+        errorList.forEach((e) => {
+            const splite = e.split("'")
+            if (splite.length > 1){
+                var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+            }else {var splitstring = chalk.red(splite[0])}
+            console.log(splitstring)
+        })
+        if (isError){
+            console.log("===========================")
+            console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+            if (isWarn){
+                console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            }
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
+            process.exit(0)
+        }else if (isWarn){
+            console.log("===========================")
+            console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
         }
-        process.exit(0)
-    }else if (isWarn == true && isError == false){
-        console.log("===========================")
-        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
     }
-
 }

core/dynamicdatabase/cleardata.js

@@ -1,53 +0,0 @@
-const fs = require('fs')
-const readline = require("readline")
-const rl = readline.createInterface({
-    input:process.stdin,
-    output:process.stdout,
-    terminal:true
-})
-
-const ask = async () => {
-    const chalk = await (await import("chalk")).default
-    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
-        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
-            console.log(chalk.red("invalid answer"))
-            ask()
-            return
-        }
-        console.log(chalk.green("clearing data..."))
-        runClear()
-        rl.close()
-    })
-}
-ask()
-
-const runClear = async () => {
-    const chalk = await (await import("chalk")).default
-    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
-    const dataPaths = ["./storage/dynamicDB"]
-
-    var index = 0
-
-    dataPaths.forEach((path) => {
-        try {
-        fs.rmSync(path,{recursive:true,force:true})
-        }catch{
-            //console.log(path,"doesn't exist")
-        }
-        setTimeout(() => {
-            try{
-            fs.mkdirSync(path)
-            }catch{
-                //console.log(path,"already exists")
-            }
-            index++
-        },500)
-    })
-
-    setInterval(() => {
-        if (index >= 1){
-            console.log(chalk.bgGreen("All local data is cleared!"))
-            process.exit(1)
-        }
-    },500)
-}

core/dynamicdatabase/databases/stats.js

@@ -0,0 +1,87 @@
+const fs = require("fs")
+const location = "./storage/stats.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String|Boolean|Number} value
+ * @returns {Boolean} exists?
+ */
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|Boolean|Number|undefined}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const result = currentData.find((d) => (d.category == category) && (d.key == key))
+    return (result) ? result.value : undefined
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String|Boolean|Number}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {Boolean} exists?
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -1,43 +0,0 @@
-const localstorage = require("node-localstorage")
-
-const ls = new localstorage.LocalStorage("./storage/dynamicDB")
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @param {String} value 
- * @returns {Boolean}
- */
-exports.set = (category,id,value) => {
-    ls.setItem(category+"--"+id,value.toString())
-    return true
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id  
- * @returns {String|false}
- */
-exports.get = (category,id) => {
-    const result = ls.getItem(category+"--"+id)
-    if (!result) return false
-    
-    return result
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @returns {Boolean}
- */
-exports.delete = (category,id) => {
-    ls.removeItem(category+"--"+id)
-    return true
-}
-
-this.set("category","key","value")
-this.get("category","key",)
-this.delete("category","key")

core/dynamicdatabase/storage.js

@@ -9,11 +9,15 @@ ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
  */
 
 try {
-    var db = require("./dynamicfiles/database")
+    var main = require("./databases/main")
+    var stats = require("./databases/stats")
 }catch(err){
     console.log(err)
-    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+    console.log("Unable to find the database handlers!")
     process.exit(1)
 }
 
-module.exports = db
+module.exports = {
+    main,
+    stats
+}

core/errorLogSystem.js

@@ -14,7 +14,7 @@ const c = discord.Colors
 exports.noPermsMessage = (user) => {
     return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
     .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }
@@ -23,7 +23,7 @@ exports.noPermsMessage = (user) => {
 exports.noPermsDelete = (user) => {
     return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDelete)
     .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }
@@ -32,7 +32,7 @@ exports.noPermsDelete = (user) => {
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle)
+        .setTitle("❌ "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -42,7 +42,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror)
+        .setTitle("⚠️ "+l.errors.boterror)
         .setDescription(message)
 
     return x
@@ -53,19 +53,19 @@ exports.invalidIdChooseFromList = (list,message) => {
     const beforemsg = message ? message+"\n\n" : ""
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle)
+        .setTitle("❌ "+l.errors.chooseFromListTitle)
         .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
 exports.failedRenameChannel = new embed()
     .setColor(c.Red)
-    .setTitle(":x: Failed to rename channel")
+    .setTitle("❌ Failed to rename channel")
     .setDescription("Discord channels can only be renamed twice every 10 minutes! Open Ticket can't do anything about this error!")
 
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle)
+    .setTitle("❌ "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
@@ -73,7 +73,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
     var x = new embed()
         .setColor(config.color)
-        .setTitle(":white_check_mark: "+title)
+        .setTitle("✅ "+title)
         .setDescription(message)
 
     return x
@@ -83,7 +83,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title)
+        .setTitle("⚠️ "+title)
         .setDescription(message)
 
     return x

core/interactionHandlers/handlers/accepted/claiming.js

@@ -26,15 +26,16 @@ module.exports = () => {
         }catch{}
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
-            permsChecker.sendUserNoPerms(interaction.user)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
         if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
         hiddendata.push({key:"claimedby",value:interaction.user.id})
         bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
         storage.set("claimData",interaction.channel.id,interaction.user.id)

core/interactionHandlers/handlers/accepted/closing.js

@@ -31,12 +31,16 @@ module.exports = () => {
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
                     permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return
             }

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -56,12 +56,16 @@ module.exports = () => {
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
                     permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return interaction.deferUpdate()
             }

core/interactionHandlers/handlers/accepted/deleting.js

@@ -29,7 +29,11 @@ module.exports = () => {
 
         const firstcomponents = bot.buttons.close.openRowNormal
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
                 permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }
@@ -69,7 +73,11 @@ module.exports = () => {
 
         const firstcomponents = bot.buttons.close.closeCommandRow
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
                 permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }

core/interactionHandlers/handlers/accepted/reopening.js

@@ -21,8 +21,21 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTreopenTicket") return
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                return interaction.deferUpdate()
+            }
+        }
+
         await interaction.deferUpdate()
         interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
     })
 }

core/slashSystem/slashEnable.js

@@ -34,8 +34,8 @@ module.exports = async (invisible) => {
     if (!invisible){
         setInterval(() => {
             if (process.stdout && process.stdout.cursorTo) process.stdout.cursorTo(0)
-            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
-            if (readystats >= 13){
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 14")+" commands ready! (this can take up to 40 seconds)")
+            if (readystats >= 14){
                 console.log(chalk.green("\nready!"))
                 console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
                 process.exit(1)
@@ -268,4 +268,38 @@ module.exports = async (invisible) => {
         readystats++
     })
 
+    //stats
+    client.application.commands.create({
+        name:"stats",
+        description:"See bot statistics!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.Subcommand,
+                name:"global",
+                description:"See the global bot stats!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"ticket",
+                description:"See the stats of a ticket (use inside of ticket)!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"user",
+                description:"See the stats from a user or yourself!",
+                options:[
+                    {
+                        type:acot.User,
+                        name:"user",
+                        required:false,
+                        description:"See the stats from a specific user!"
+                    }
+                ]
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
 }

core/statsManager.js

@@ -0,0 +1,383 @@
+const { EmbedBuilder, Guild, TextChannel, Message, User } = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permissionChecker = require("./utils/permisssionChecker")
+
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"|"TICKETS_AUTOCLOSED"|"TRANSCRIPTS_CREATED"|"TIME_SINCE_UPDATE"|"LAST_VERSION"} OTGlobalStatsType */
+/**@typedef {"CREATED_AT"|"CREATED_BY"|"STATUS"} OTTicketStatsType */
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"} OTUserStatsType */
+/**
+ * @callback OTStatsCallback
+ * @param {Boolean|Number|String|undefined} current
+ * @returns {Boolean|Number|String|undefined}
+ */
+
+
+/**
+ * @param {OTGlobalStatsType} type 
+ * @param {OTStatsCallback} callback 
+ */
+const updateGlobalStats = (type,callback) => {
+    const currentstat = bot.statsStorage.get("global",type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("global",type,newstat)
+    }
+}
+
+/**
+ * @param {OTTicketStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateTicketStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("ticket"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("ticket"+id,type,newstat)
+    }
+}
+
+/**
+ * @param {OTUserStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateUserStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("user"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("user"+id,type,newstat)
+    }
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const removeStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    bot.statsStorage.delete(newScope,type)
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const existStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return (typeof bot.statsStorage.get(newScope,type) == "undefined") ? false : true
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const getStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return bot.statsStorage.get(newScope,type)
+}
+
+const startupStatsManager = () => {
+    //UPDATE LAST UPDATE DATE
+    if (!existStats("global","TIME_SINCE_UPDATE")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+    if ((require("../package.json")).version != getStats("global","LAST_VERSION")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+
+    //UPDATE THE OTHER STATS
+    if (!existStats("global","TICKETS_CREATED")){
+        updateGlobalStats("TICKETS_CREATED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_CLOSED")){
+        updateGlobalStats("TICKETS_CLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_DELETED")){
+        updateGlobalStats("TICKETS_DELETED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_AUTOCLOSED")){
+        updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_REOPENED")){
+        updateGlobalStats("TICKETS_REOPENED",(current) => {
+            return 0
+        })
+    }if (!existStats("global","TRANSCRIPTS_CREATED")){
+        updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+            return 0
+        })
+    }
+
+    //HANDLE MEMBER LEAVE (clear the database)
+    client.on("guildMemberRemove",(member) => {
+        if (existStats("user","TICKETS_CREATED",member.id)){
+            removeStats("user","TICKETS_CREATED",member.id)
+        }
+        if (existStats("user","TICKETS_CLOSED",member.id)){
+            removeStats("user","TICKETS_CLOSED",member.id)
+        }
+        if (existStats("user","TICKETS_DELETED",member.id)){
+            removeStats("user","TICKETS_DELETED",member.id)
+        }
+        if (existStats("user","TICKETS_REOPENED",member.id)){
+            removeStats("user","TICKETS_REOPENED",member.id)
+        }
+    })
+}
+
+/**
+ * @returns {Promise<{startDate:Number, updateDate:Number, version:String, ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, ticketsAutoclosed:Number, transcriptsCreated:Number}>}
+ */
+const getGlobalStats = async () => {
+    //live data
+    const startDate = new Date().getTime() - client.uptime
+    const version = (require("../package.json")).version
+    
+    //saved data
+    const ticketsCreated = getStats("global","TICKETS_CREATED")
+    const ticketsClosed = getStats("global","TICKETS_CLOSED")
+    const ticketsDeleted = getStats("global","TICKETS_DELETED")
+    const ticketsReopened = getStats("global","TICKETS_REOPENED")
+    const ticketsAutoclosed = getStats("global","TICKETS_AUTOCLOSED")
+    const transcriptsCreated = getStats("global","TRANSCRIPTS_CREATED")
+    const timeSinceUpdate = getStats("global","TIME_SINCE_UPDATE")
+
+    return {
+        startDate,
+        updateDate: (typeof timeSinceUpdate == "undefined") ? new Date().getTime() : timeSinceUpdate,
+        version,
+
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        ticketsAutoclosed: (typeof ticketsAutoclosed == "undefined") ? 0 : ticketsAutoclosed,
+        transcriptsCreated: (typeof transcriptsCreated == "undefined") ? 0 : transcriptsCreated,
+    }
+}
+
+/**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<Message[]>}
+     */
+const getmessages = async (channel,limit) => {
+    const final = []
+    var lastId = ""
+
+    while (true) {
+        const options = {limit:100}
+        if (lastId) options.before = lastId
+
+        const messages = await channel.messages.fetch(options)
+        messages.forEach(msg => {final.push(msg)})
+        lastId = messages.last().id
+
+        if (messages.size != 100 || final >= limit) {
+            break
+        }
+    }
+    return final
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ * @returns {Promise<{createdAt:Number, createdBy:String, messageAmount:Number, participants:String[], ticketName:String, status:"open"|"closed"|"reopened"|"autoclosed"}>}
+ */
+const getTicketStats = async (guild,channelid) => {
+    //live data
+    /**@type {TextChannel|undefined} */
+    const channel = guild.channels.cache.find((c) => c.id == channelid)
+    const messageAmount = (channel) ? (await getmessages(channel,5000)).length : 0
+    const participants = (channel) ? channel.members.map((m) => "<@"+m.user.id+">") : []
+
+    //saved data
+    const createdAt = getStats("ticket","CREATED_AT",channelid)
+    const status = getStats("ticket","STATUS",channelid)
+
+    const TEMPcreatedBy = getStats("ticket","CREATED_BY",channelid)
+    const TEMPcreatedByUser = (TEMPcreatedBy) ? guild.members.cache.find((m) => m.id == TEMPcreatedBy) : undefined
+    const createdBy = (TEMPcreatedByUser) ? "<@"+TEMPcreatedByUser.user.id+">" : "an unknown person 😄"
+
+    return {
+        createdAt: (typeof createdAt == "undefined") ? new Date().getTime() : createdAt,
+        createdBy: (typeof createdBy == "undefined") ? 0 : createdBy,
+        messageAmount,
+        participants:participants.slice(0,50),
+        ticketName:channel.name,
+        status: (typeof status == "undefined") ? "open" : status
+    }
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} [channelid]
+ * @returns {Promise<{ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, role:"globaladmin"|"ticketadmin"|"member", userName:String}>}
+ */
+const getUserStats = async (guild,user,channelid) => {
+    //live data
+    const hiddendata = bot.hiddenData.readHiddenData(channelid)
+    const ticketId = (hiddendata.length < 1) ? false : hiddendata.find(d => d.key == "type").value
+
+    const isGlobalAdmin = permissionChecker.global(user.id,guild.id)
+    const isTicketAdmin = (ticketId) ? permissionChecker.ticket(user.id,guild.id,ticketId) : false
+    const role = (isGlobalAdmin) ? "globaladmin" : ((isTicketAdmin) ? "ticketadmin" : "member")
+
+    //saved data
+    const ticketsCreated = getStats("user","TICKETS_CREATED",user.id)
+    const ticketsClosed = getStats("user","TICKETS_CLOSED",user.id)
+    const ticketsDeleted = getStats("user","TICKETS_DELETED",user.id)
+    const ticketsReopened = getStats("user","TICKETS_REOPENED",user.id)
+
+    return {
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        role,
+        userName:user.username
+    }
+}
+
+const createGlobalStatsEmbed = async () => {
+    const stats = await getGlobalStats()
+
+    const sentences = [
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``,
+        `${l.stats.ticketsAutoclosed}: \`${stats.ticketsAutoclosed}\``,
+        
+        `${l.stats.startupDate}: <t:${Math.round(stats.startDate/1000)}:f>`,
+        `${l.stats.latestUpdate}: <t:${Math.round(stats.updateDate/1000)}:D>`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.globalTitle}!`)
+        .setDescription(sentences.slice(0,5).join("\n"))
+        .addFields({
+            name:`${l.stats.systemTitle}:`,
+            value:sentences.slice(5,7).join("\n")
+        })
+        .setFooter({text:`${l.stats.versionTitle}: v${stats.version}`})
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ */
+const createTicketStatsEmbed = async (guild,channelid) => {
+    const stats = await getTicketStats(guild,channelid)
+
+    if (stats.status == "open"){
+        var newStatus = `🟢 \`${l.stats.switches.open}\``
+    }else if (stats.status == "reopened"){
+        var newStatus = `🟢 \`${l.stats.switches.reopened}\``
+    }else if (stats.status == "closed"){
+        var newStatus = `🔴 \`${l.stats.switches.closed}\``
+    }else if (stats.status == "autoclosed"){
+        var newStatus = `🔴 \`${l.stats.switches.autoclosed}\``
+    }
+
+    const sentences = [
+        `${l.stats.ticketCreatedOn}: <t:${Math.round(stats.createdAt/1000)}:f>`,
+        `${l.stats.ticketCreatedBy}: ${stats.createdBy}`,
+        `${l.stats.messagesSent}: \`${stats.messageAmount}\``,
+        `${l.stats.status}: ${newStatus}`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.ticketTitle}`.replace("{0}",`#${stats.ticketName}!`))
+        .setDescription(sentences.join("\n"))
+        .addFields({
+            name:`${l.stats.participants}:`,
+            value:stats.participants.join("\n")
+        })
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} channelid
+ */
+const createUserStatsEmbed = async (guild,user,channelid) => {
+    const stats = await getUserStats(guild,user,channelid)
+
+    if (stats.role == "globaladmin"){
+        var newRole = `🟢 \`${l.stats.switches.globalAdmin}\``
+    }else if (stats.role == "ticketadmin"){
+        var newRole = `🟡 \`${l.stats.switches.ticketAdmin}\``
+    }else if (stats.role == "member"){
+        var newRole = `🔴 \`${l.stats.switches.member}\``
+    }
+
+    const sentences = [
+        `${l.stats.role}: ${newRole}`,
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.userTitle}`.replace("{0}",`${stats.userName}!`))
+        .setDescription(sentences.join("\n"))
+    return embed
+}
+
+module.exports = {
+    updateGlobalStats,
+    updateTicketStats,
+    updateUserStats,
+
+    removeStats,
+    existStats,
+    getStats,
+
+    startupStatsManager,
+
+    getGlobalStats,
+    getTicketStats,
+    getUserStats,
+    createGlobalStatsEmbed,
+    createTicketStatsEmbed,
+    createUserStatsEmbed
+}

core/ticketActions/ticketAutoclose.js

@@ -43,6 +43,15 @@ module.exports = () => {
                         require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
                         storage.delete("autocloseTickets",channel.id)
 
+                        //STATS
+                        bot.statsManager.updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+                            if (typeof current != "undefined") return current+1
+                            return 1
+                        })
+                        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+                            return "autoclosed"
+                        })
+
                         channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
                     }
                 

core/ticketActions/ticketCloser.js

@@ -51,9 +51,14 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
 
     if (mode == "delete" || mode == "deletenotranscript"){
         //delete
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
         //check perms
         if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
             permsChecker.sendUserNoPerms(user)
             return
         }
@@ -72,24 +77,35 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
         storage.delete("autocloseTickets",channel.id)
         if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
 
-        //getID & send DM & send api event
-
-        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
-        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
         require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_DELETED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_DELETED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.removeStats("ticket","CREATED_BY",channel.id)
+        bot.statsManager.removeStats("ticket","CREATED_AT",channel.id)
+        bot.statsManager.removeStats("ticket","STATUS",channel.id)
+
         hiddendata.push({key:"pendingdelete",value:"true"})
         bot.hiddenData.writeHiddenData(channel.id,hiddendata)
 
     }else if (mode == "close"){
         //close
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
         //check perms
         if (config.system.closeMode == "adminonly"){
             if (!guild) return
-            if (!permsChecker.command(user.id,guild.id)){
+            if (!permsChecker.ticket(user.id,guild.id,ticketId)){
                 permsChecker.sendUserNoPerms(user)
                 return
             }
@@ -129,16 +145,6 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
             }
         })
 
-        //ticketinfo error
-        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")
-
-        //add ticket adminroles
-
-        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
-        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
         if (!ticketData) return
         if (ticketData.closedCategory.enable){
             /**@type {discord.CategoryChannel} */
@@ -184,13 +190,26 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
 
         //send api event
         require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_CLOSED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_CLOSED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+            return "closed"
+        })
     }
 
     /**
      * 
      * @param {discord.TextChannel} channel 
      * @param {Number} limit 
-     * @returns 
+     * @returns {Promise<discord.Message[]>} 
      */
     const getmessages = async (channel,limit) => {
         const final = []

core/ticketActions/ticketOpener.js

@@ -63,7 +63,7 @@ module.exports = () => {
                 } catch{}
             }
 
-            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) <= config.system.maxAmountOfTickets){
 
                 //update storage
                 storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
@@ -214,6 +214,25 @@ module.exports = () => {
                     log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
                     require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
 
+                    //STATS:
+                    bot.statsManager.updateGlobalStats("TICKETS_CREATED",(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateUserStats("TICKETS_CREATED",interaction.user.id,(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_BY",ticketChannel.id,(current) => {
+                        return interaction.user.id
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_AT",ticketChannel.id,(current) => {
+                        return new Date().getTime()
+                    })
+                    bot.statsManager.updateTicketStats("STATUS",ticketChannel.id,(current) => {
+                        return "open"
+                    })
+
                     const channelbutton = new discord.ActionRowBuilder()
                         .addComponents([
                             new discord.ButtonBuilder()
@@ -239,6 +258,7 @@ module.exports = () => {
                     
                 })
             }else{
+                interaction.editReply({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                 try {
                     if (config.system.dmMessages){
                         interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})

core/ticketActions/ticketReopener.js

@@ -6,15 +6,26 @@ const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
 const pfb = discord.PermissionFlagsBits
+const permsChecker = require("../utils/permisssionChecker")
 
 /**
      * 
      * @param {discord.Guild} guild 
      * @param {discord.TextBasedChannel} channel 
      * @param {discord.User} user 
+     * @param {String} ticketId option id
      * @returns 
      */
-const reopenTicket = (guild,channel,user) => {
+const reopenTicket = (guild,channel,user,ticketId) => {
+    //check perms
+    if (config.system.closeMode == "adminonly"){
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+    }
+
     log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.username}])
 
     var permissionsArray = []
@@ -46,9 +57,21 @@ const reopenTicket = (guild,channel,user) => {
             }
         }
     })
-
     channel.permissionOverwrites.set(permissionsArray)
 
     require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+    
+    //STATS
+    bot.statsManager.updateGlobalStats("TICKETS_REOPENED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateUserStats("TICKETS_REOPENED",user.id,(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+        return "reopened"
+    })
 }
 exports.reopenTicket = reopenTicket

core/transcriptSystem/communication/compileJsonV2.js

@@ -10,7 +10,7 @@ const version = require("../info.json").version
 
 const mentions = require("./mentions").replacementions
 
-/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}} OTTranscriptStyle} */
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}, favicon:{enableCustomFavicon:Boolean, imageUrl:String}} OTTranscriptStyle} */
 /**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
 /**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
 /**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
@@ -215,7 +215,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                         interactionName:msg.interaction.commandName
                     },
                     user:{
-                        name:msg.interaction.user.username,
+                        name:msg.interaction.user.displayName,
                         id:msg.interaction.user.id,
                         color:replycolor,
                         pfp:msg.interaction.user.displayAvatarURL(),
@@ -227,15 +227,15 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
             }else if (replytype == "reply"){
 
                 var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
-                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.username.length)) : "deleted this message"
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.displayName.length)) : "deleted this message"
                 const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
                 const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
                 
                 var user = (replycontentRAW && replycontentRAW.content) ? {
-                    name:(replycontentRAW) ? replycontentRAW.author.username : "undefined",
+                    name:(replycontentRAW) ? replycontentRAW.author.displayName : "undefined",
                     id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
                     color:replycolor,
-                    pfp:(replycontentRAW) ? replycontentRAW.author.username : "",
+                    pfp:(replycontentRAW) ? replycontentRAW.author.displayName : "",
                     bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
                     system:(replycontentRAW) ? replycontentRAW.author.system : false,
                     verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
@@ -264,7 +264,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
             const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
             messagesArray.push({
                 author:{
-                    name:msg.author.username,
+                    name:msg.author.displayName,
                     id:msg.author.id,
                     color:authorColor,
                     pfp:msg.author.displayAvatarURL(),
@@ -288,6 +288,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
     const dsb = data.style.background
     const dsh = data.style.header
     const dss = data.style.stats
+    const dsf = data.style.favicon
 
     /**@type {OTTranscriptCompileInput} */
     const result = {
@@ -317,7 +318,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
         bot:{
             name:data.bot.name || "Open Ticket",
             id:data.bot.id || 0,
-            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
         },
         ticket:{
             name:channel.name,
@@ -331,7 +332,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
             creatorid:data.ticket.creatorid,
             creatorpfp:data.ticket.creatorpfp,
 
-            closedbyname:user.username,
+            closedbyname:user.displayName,
             closedbyid:user.id,
             closedbypfp:user.displayAvatarURL(),
 
@@ -382,8 +383,8 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                 name:"test-server"
             },
             customFavicon:{
-                enabled:false,
-                image:"https://openticket.dj-dj.be"
+                enabled:dsf.enableCustomFavicon,
+                image:(dsf.imageUrl) ? dsf.imageUrl : "https://openticket.dj-dj.be"
             },
             additionalFlags:[]
         }

core/transcriptSystem/communication/index.js

@@ -17,12 +17,12 @@ exports.upload = async (json) => {
         const data = encodeURIComponent(JSON.stringify(json))
 
         try {
-        const res = await axios.post("https://transcripts.dj-dj.be/api/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        const res = await axios.post("https://apis.dj-dj.be/transcripts/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
         if (res.status != 200) resolve(false)
         
         resolve(res.data)
         }catch(err){
-            console.log("failed transcript upload!",err.response)
+            console.log("Failed HTML transcript upload! Reached Ratelimit 429!")
             resolve(false)
         }
     })

core/transcriptSystem/embeds.js

@@ -34,18 +34,20 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
 
 /**
  * 
- * @param {String} name 
- * @param {String} id 
- * @param {String} url
- * @param {discord.User} user 
+ * @param {String} name channel name
+ * @param {String} url transcript url
+ * @param {discord.User} user transcript closer
+ * @param {discord.User} creator transcript creator
  */
-exports.tsready = (name,id,url,user) => {
+exports.tsready = (name,url,user,creator) => {
     const embed = new discord.EmbedBuilder()
         .setTitle("🧾 "+l.transcripts.title)
         .setColor(config.color)
         .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
         
+        if (creator) embed.setFields([{name:"Ticket Creator", value:"<@"+creator.id+">"}])
+
         if (url){
             embed.setURL(url)
             embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
@@ -72,7 +74,7 @@ exports.tserror = (name,id,user,err) => {
 
         const errDesc = (typeof err == "string") ? "\n"+err : ""
 
-        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://docs.openticket.dj-dj.be/the-system/transcripts/transcript-errors)"+errDesc)
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://otdocs.dj-dj.be/docs/current/docs/system/transcripts)"+errDesc)
     
     return embed
 }

core/transcriptSystem/manager.js

@@ -35,6 +35,10 @@ const checkAvailability = async () => {
  */
 module.exports = async (messages,guild,channel,user,reason) => {
     require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    bot.statsManager.updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
     const msglist = await channel.messages.fetchPinned()
 
     const chName = channel.name
@@ -55,6 +59,7 @@ module.exports = async (messages,guild,channel,user,reason) => {
             const tsb = tsconfig.style.background
             const tsh = tsconfig.style.header
             const tss = tsconfig.style.stats
+            const tsf = tsconfig.style.favicon
             const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
                 style:{
                     background:{
@@ -75,17 +80,21 @@ module.exports = async (messages,guild,channel,user,reason) => {
                         valueTextColor:tss.valueTextColor,
                         hideBackgroundColor:tss.hideBackgroundColor,
                         hideTextColor:tss.hideTextColor
+                    },
+                    favicon:{
+                        enableCustomFavicon:tsf.enableCustomFavicon,
+                        imageUrl:tsf.imageUrl
                     }
                     
                 },
                 bot:{
-                    name:client.user.username,
+                    name:client.user.displayName,
                     id:client.user.id,
                     pfp:client.user.displayAvatarURL(),
                 },
                 ticket:{
                     creatorid:ticketopener.id,
-                    creatorname:ticketopener.username,
+                    creatorname:ticketopener.displayName,
                     creatorpfp:ticketopener.displayAvatarURL(),
 
                     openedtime:opentime.getTime(),
@@ -104,11 +113,35 @@ module.exports = async (messages,guild,channel,user,reason) => {
                     if (!tc) return
                     tc.send({embeds:[errembed],files:[attachment]})
                 }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
                 return
             }
 
             const TSdata = await require("./communication/index").upload(JSONDATA)
-            if (!TSdata) return false
+            if (!TSdata){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`HTML Transcript API: reached ratelimit`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return false
+            }
 
             if (TSdata.status == "success"){
                 //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
@@ -136,12 +169,12 @@ module.exports = async (messages,guild,channel,user,reason) => {
                 //ready
                 setTimeout(() => {
                     if (msg){
-                        msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                        msg.edit({embeds:[tsembeds.tsready(chName,url,user,ticketopener)]})
                     }
 
                     if (tsconfig.sendTranscripts.enableDM){
                         if (!user) return
-                        const embed = tsembeds.tsready(chName,chId,url,user)
+                        const embed = tsembeds.tsready(chName,url,user,ticketopener)
                         try {
                             ticketopener.send({embeds:[embed]})
                         }catch{}
@@ -158,10 +191,16 @@ module.exports = async (messages,guild,channel,user,reason) => {
                     if (!tc) return
                     tc.send({embeds:[errembed],files:[attachment]})
                 }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
             }
         }else{
             const attachment = await require("./oldTranscript").createTranscript(messages,channel)
-            const embed = tsembeds.tsready(chName,chId,false,user)
+            const embed = tsembeds.tsready(chName,null,user,ticketopener)
 
             if (tsconfig.sendTranscripts.enableChannel){
                 /**@type {discord.TextChannel|undefined} */
@@ -170,6 +209,12 @@ module.exports = async (messages,guild,channel,user,reason) => {
                 if (!tc) return
                 tc.send({embeds:[embed],files:[attachment]})
             }
+            if (tsconfig.sendTranscripts.enableDM && user){
+                const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                try {
+                    ticketopener.send({embeds:[embed],files:[attachment]})
+                }catch{}
+            }
         }
     }
     asyncmanager()

core/utils/getButton.js

@@ -2,22 +2,26 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
 const l = bot.language
+const b = discord.ButtonStyle
 
-/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+/**
+ * @param {String} color
+ * @returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
 const getColor = (color) => {
-    const b = discord.ButtonStyle
-    if (color.toLowerCase() == "red"){
-        return b.Danger
-    }else if (color.toLowerCase() == "green"){
-        return b.Success
-    }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
-        return b.Primary
-    }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
-        return b.Secondary
-    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
-        return color
-    }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
-        return b.Secondary
+    if (color){
+        if (color.toLowerCase() == "red"){
+            return b.Danger
+        }else if (color.toLowerCase() == "green"){
+            return b.Success
+        }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+            return b.Primary
+        }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+            return b.Secondary
+        }else if (color.toUpperCase() == "DANGER" || color.toUpperCase() == "SECONDARY" || color.toUpperCase() == "SUCCESS" || color.toUpperCase() == "PRIMARY"){
+            return color
+        }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+            return b.Secondary
+        }else return b.Secondary
     }else return b.Secondary
 }
 

core/utils/getDropdown.js

@@ -43,7 +43,7 @@ exports.getDropdown = (ids,placeholder) => {
             }else{
                 if (option.label) selectComponent.setLabel(option.label)
                 if (option.icon) selectComponent.setEmoji(option.icon)
-                if (option.description) selectComponent.setDescription(option.description)
+                if (option.description && option.description.length < 100) selectComponent.setDescription(option.description)
             }
 
             dropdown.addOptions(selectComponent)

core/utils/liveStatus.js

@@ -46,7 +46,7 @@ const getLivestatus = (local) => {
             }
         }else{
             try {
-                axios.get("https://livestatus.dj-dj.be/openticket.json").then((res) => {
+                axios.get("https://apis.dj-dj.be/livestatus/announcements/openticket.json").then((res) => {
                     const livestatus = res.data
                     if (!Array.isArray(livestatus)) return resolve(false)
                     if (!livestatus) return resolve(false)
@@ -135,79 +135,3 @@ exports.run = async (pluginData) => {
 
     console.log(final.join("\n\n"))
 }
-
-var waitTime = new Date().getTime()
-var waitTimeEnabled = false
-
-/**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
-const uploadLiveStatus = (options) => {
-    return new Promise((resolve,reject) => {
-        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
-        try {
-            var data = encodeURIComponent(JSON.stringify(options))
-            axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
-                if (res.status == 200) resolve(true)
-                else resolve(false)
-            })
-        }catch{
-            resolve(false)
-        }
-    })
-}
-
-/**@param {String} err @returns {Promise<Boolean>}*/
-exports.liveStatusUploadManager = async (err) => {
-    return new Promise(async (resolve) => {
-        
-        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
-        else{
-            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
-            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
-            const transcriptMode = tsenabled ? tsmode : false
-            const slashMode = getSlashEnabled()
-
-            try {
-                if (waitTimeEnabled){
-                    if (new Date().getTime() < waitTime){
-                        waitTimeEnabled = false
-                        return resolve(false)
-                    }
-                }
-                const result = await uploadLiveStatus({
-                    bot:{
-                        id:client.user.id,
-                        name:client.user.username,
-                        pfp:client.user.displayAvatarURL()
-                    },
-                    error:err,
-                    openticket:{
-                        config:{
-                            //TEMPORARY SOLUTION => AXIOS 414 ERROR!
-                            //messages:config.messages,
-                            //options:config.options,
-                            //transcripts:bot.tsconfig,
-                            //system:config.system
-                        },
-                        language:config.languageFile,
-                        version:"3.4.3",
-                        slashcmds:slashMode,
-                        transcripts:transcriptMode,
-                        plugins:fs.readdirSync("./plugins"),
-                        pluginload:globalPluginData
-                    },
-                    details:{
-                        errortime:new Date().getTime()
-                        //TEMPORARY SOLUTION => AXIOS 414 ERROR!
-                        //actions:this.actionRecorder,
-                        //database:fs.readFileSync("./storage/database.json").toString()
-                    }
-                })
-                if (!result){
-                    waitTime = new Date().getTime()+30000
-                    waitTimeEnabled = true
-                }
-                resolve(result)
-            }catch{resolve(false)}
-        }
-    })
-}

core/utils/permisssionChecker.js

@@ -12,12 +12,12 @@ const storage = bot.storage
  * @param {String} guildid
  * @returns {Boolean} has permissions?
  */
-exports.command = (memberid,guildid) => {
+exports.global = (memberid,guildid) => {
     bot.actionRecorder.push({
         category:"ot.managers.permissionChecker",
         file:"./core/permissionChecker.js",
         time:new Date().getTime(),
-        type:"command"
+        type:"global"
     })
     const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
     if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
@@ -25,6 +25,33 @@ exports.command = (memberid,guildid) => {
     }else {return true}
 }
 
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @param {String} optionid
+ * @returns {Boolean} has permissions?
+ */
+exports.ticket = (memberid,guildid,optionid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"ticket"
+    })
+
+    const option = config.options.find((opt) => opt.id == optionid)
+    const ticketadmins = option && option.adminroles ? option.adminroles : []
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+
+    const isGlobalAdmin = config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)})
+    const isTicketAdmin = ticketadmins.some((item)=>{return permsmember.roles.cache.has(item)})
+    const hasAdministrator = permsmember.permissions.has("Administrator")
+    const hasManageGuild = permsmember.permissions.has("ManageGuild")
+
+    return isGlobalAdmin || isTicketAdmin || hasAdministrator || hasManageGuild
+}
+
 /**
  * 
  * @param {discord.User} user 

index.js

@@ -17,22 +17,19 @@
     
     SUGGESTING NEW FEATURES:
     =====================
-    Open Ticket is a community project. This means that 
-    almost all feature ideas come from our community. 
-    Are you missing something you want in open ticket? 
-    Then join our Discord server and we will add it (if possible)
-
-    Did you know that 80% of all features in OT were ideas from our community?
-
+    Open Ticket is an open-source community project!
+    Because of this, almost 80% of all features in OT were ideas from our community!
+    Feel free to add new ideas in our discord server
+    or via github issues! Translations are always welcome!
 
 
     INFORMATION:
     ============
-    Open Ticket v3.4.3  -  © DJdj Development
+    Open Ticket v3.5.4  -  © DJdj Development
 
     discord: https://discord.dj-dj.be
     website: https://www.dj-dj.be
-    github: https://openticket.dj-dj.be
+    github: https://otgithub.dj-dj.be
     support e-mail: support@dj-dj.be
 
     Config files:
@@ -41,7 +38,7 @@
 
     Send ./openticketdebug.txt when there are errors!
  */
-
+/** discord :)*/
 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
@@ -57,9 +54,10 @@ const client = new discord.Client({
     partials:[Partials.Channel,Partials.Message]
 })
 exports.client = client
-client.setMaxListeners(50)
+client.setMaxListeners(120)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
 
+//LOAD CONFIG
 var tempconfig = require("./config.json")
 /**@type {Boolean} */
 var isDevConfig = false
@@ -75,31 +73,34 @@ if (process.argv.some((v) => v == "--devconfig")){
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
 exports.developerConfig = isDevConfig
-
 const config = tempconfig
 exports.config = config
-
 const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
 exports.tsconfig = tsconfig
 
+//LOAD LANGUAGE
 const language = require("./core/languageManager").language
 exports.language = language
+
+//LOAD FLAGS
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
 
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
-exports.storage = require('./core/dynamicdatabase/storage')
+exports.storage = require('./core/dynamicdatabase/storage').main
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
 
+exports.statsStorage = require('./core/dynamicdatabase/storage').stats
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded stats storage")
+
 exports.errorLog = require("./core/errorLogSystem")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
 this.errorLog.log("debug","loaded new logs")
 
+//LOAD SYSTEM LIBRARYS
 exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
-
 exports.hiddenData = require("./core/utils/hiddendata")
 this.errorLog.log("debug","loaded hiddendataTM")
-
 exports.embeds = {
     commands:require("./core/interactionHandlers/embeds/commands")
 }
@@ -110,6 +111,10 @@ exports.buttons = {
 }
 this.errorLog.log("debug","loaded buttons & embeds")
 
+exports.statsManager = require("./core/statsManager")
+this.statsManager.startupStatsManager()
+
+//START CLIENT LOGIN PROCESS
 client.on('ready',async () => {
     this.errorLog.log("debug","client logged in")
     this.actionRecorder.push({
@@ -118,17 +123,19 @@ client.on('ready',async () => {
         time:new Date().getTime(),
         type:"client.loggedin.success"
     })
-    var statusSet = false
     const setStatus = (type,text) => {
-        if (statusSet == true) return
-        const getTypeEnum = (text) => {
-            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
-            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
-            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+        const getTypeEnum = (type) => {
+            if (type.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (type.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (type.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else if (type.toLowerCase() == "custom") return discord.ActivityType.Custom
             else return discord.ActivityType.Listening
         }
-        client.user.setActivity(text,{type:getTypeEnum(type)})
-        statusSet = true
+        client.user.setActivity({
+            type:getTypeEnum(type),
+            state:(text.toLowerCase() == "custom") ? text : undefined,
+            name:text
+        })
     }
     this.errorLog.log("debug","bot status loaded")
     this.actionRecorder.push({
@@ -154,6 +161,10 @@ client.on('ready',async () => {
 
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
+            //refresh status every 10 minutes
+            setInterval(() => {
+                setStatus(config.status.type,config.status.text)
+            },(60*10*1000))
         }
 
         this.actionRecorder.push({
@@ -226,7 +237,7 @@ client.on('ready',async () => {
         }
     }
 
-    //load plugins
+    //LOAD PLUGINS (after client login)
     this.actionRecorder.push({
         category:"ot.managers.plugins",
         file:"./core/api/pluginlauncher.js",
@@ -242,6 +253,8 @@ client.on('ready',async () => {
     })
     this.errorLog.log("debug","loading plugins")
 })
+
+//LOAD CHECKER.JS
 if (!require("./core/api/api.json").disable.checkerjs.all){
     this.actionRecorder.push({
         category:"ot.managers.main",
@@ -260,6 +273,7 @@ if (!require("./core/api/api.json").disable.checkerjs.all){
     })
 }
 
+//LOAD COMMANDS & CORE
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
@@ -283,6 +297,8 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/claim")()
     require("./commands/unclaim")()
     require("./commands/change")()
+    require("./commands/stats")()
+
     this.actionRecorder.push({
         category:"ot.managers.loader",
         file:"./index.js",
@@ -314,6 +330,7 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     })
 }
 
+//LOAD API
 this.actionRecorder.push({
     category:"ot.managers.loader",
     file:"./index.js",
@@ -331,6 +348,7 @@ this.actionRecorder.push({
     type:"api.success"
 })
 
+//ERROR SYSTEM
 this.actionRecorder.push({
     category:"ot.managers.loader",
     file:"./index.js",
@@ -368,11 +386,6 @@ process.on("uncaughtException",async (error,origin) => {
     errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
 
     APIEvents.onError(error.name+": "+error.message,new Date())
-
-    //TEMPORARY INTEGRATION FOR LIVESTATUS ERROR UPLOADER:
-    try {
-        await require("./core/utils/liveStatus").liveStatusUploadManager(error.name+": "+error.message+" | origin: "+origin+"\n"+error.stack)
-    } catch {this.errorLog.log("info","FAILED TO AUTO-REPORT ERROR! (you can ignore this error)")}
 })
 
 this.actionRecorder.push({
@@ -382,6 +395,55 @@ this.actionRecorder.push({
     type:"debugsystem.success"
 })
 
-const token = config.token.fromENV ? process.env.TOKEN : config.token.value
-client.login(token)
+//PARSE .env FILE FROM DOTENV LIB
+//npm i dotenv
+//https://github.com/motdotla/dotenv
+/**@param {Buffer} src */
+const loadFromDotEnv = (src) => {
+    const LINE = /(?:^|^)\s*(?:export\s+)?([\w.-]+)(?:\s*=\s*?|:\s+?)(\s*'(?:\\'|[^'])*'|\s*"(?:\\"|[^"])*"|\s*`(?:\\`|[^`])*`|[^#\r\n]+)?\s*(?:#.*)?(?:$|$)/mg
+    
+    const obj = {}
+    
+    // Convert buffer to string
+    let lines = src.toString()
+    
+    // Convert line breaks to same format
+    lines = lines.replace(/\r\n?/mg, '\n')
+    
+    let match
+    while ((match = LINE.exec(lines)) != null) {
+        const key = match[1]
+    
+        // Default undefined or null to empty string
+        let value = (match[2] || '')
+    
+        // Remove whitespace
+        value = value.trim()
+    
+        // Check if double quoted
+        const maybeQuote = value[0]
+    
+        // Remove surrounding quotes
+        value = value.replace(/^(['"`])([\s\S]*)\1$/mg, '$2')
+    
+        // Expand newlines if double quoted
+        if (maybeQuote === '"') {
+        value = value.replace(/\\n/g, '\n')
+        value = value.replace(/\\r/g, '\r')
+        }
+    
+        // Add to object
+        obj[key] = value
+    }
+    process.env.TOKEN = obj.TOKEN
+}
+
+//LOGIN SYSTEM
+if (config.token.fromENV){
+    loadFromDotEnv(fs.readFileSync(".env"))
+    client.login(process.env.TOKEN)
+}else{
+    client.login(config.token.value)
+}
+
 this.errorLog.log("debug","login with token")

language/arabic.json

@@ -1,43 +1,43 @@
 {
-    "_CREDITS":"ChilledBroke#9986 & M4#5882",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"deqressing",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors": {
         "missingArgsTitle": "قيمة غير صالحة!",
         "missingArgsDescription": "قيمة مفقودة",
         "noPermsTitle": "ليس لديك برمشنات !",
         "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-        "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
-        "chooseFromListTitle": "Invalid ID",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التيكت!",
+        "chooseFromListTitle": "الايدي غير صحيح!",
         "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
         "boterror": "خلل في البوت !",
         "notInTicketTitle": "انت لست في تكت!",
-        "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
-        "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التيكت!",
+        "ticketDoesntExist": "هذا التيكت لم يعد فعال!",
         "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-        "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+        "anotherOption": "هذا الخيار ليس التيكت و لكنه شيء أخر!",
         "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التيكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
         "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
     },
     "commands": {
-        "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
-        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
-        "renameTitle": "تم تغيير أسم التكت الى {0}!",
-        "closeTitle": "تم أغلاق التكت!",
-        "deleteTitle": " جاري حذف التكت...",
-        "reopenTitle": "إعادة فتح التكت!",
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التيكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التيكت!",
+        "renameTitle": "تم تغيير أسم التيكت الى {0}!",
+        "closeTitle": "تم أغلاق التيكت!",
+        "deleteTitle": " جاري حذف التيكت...",
+        "reopenTitle": "إعادة فتح التيكت!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        "claimTitle":"تم تعيين التيكت الى {0}",
+        "unclaimTitle":"هذا التيكت لم يتم تعيينه لاحد",
+        "changeTitle":"!تم تغيير نوع التيكت الى {0}",
 
-        "statsTitle":"Here are the stats for {0}!",
-        "autocloseTitle":"This ticket will be closed automatically after {0}!",
-        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
-        "autocloseWarn":"This only affects inactive tickets!",
+        "statsTitle":"ها هي احصائيات {0}",
+        "autocloseTitle":"سيتم اغلاق التيكت تلقائيا في {0}",
+        "autocloseRejectTitle":"تم الغاء اغلاق التيكت تلقائيا",
+        "autocloseWarn":"هذا يؤثر فقط على التذاكر الغير نشطة",
 
-        "goToTicket":"go to ticket",
+        "goToTicket":"الذهاب الى التيكت",
         "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
         "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
     },
@@ -47,55 +47,89 @@
         "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
 
         "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-        "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
-        "closeCmd": "أغلاق التكت.",
-        "deleteCmd": "حذف التكت.",
-        "addCmd": "إضافة مستخدم الى التكت.",
-        "removeCmd": "إزالة مستخدم من التكت.",
+        "renameCmd": "إعادة تسمية التيكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التيكت.",
+        "deleteCmd": "حذف التيكت.",
+        "addCmd": "إضافة مستخدم الى التيكت.",
+        "removeCmd": "إزالة مستخدم من التيكت.",
         "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
-        "changeCmd":"Change ticket type.",
-        "claimCmd":"Claim a ticket.",
-        "unclaimCmd":"Unclaim a ticket.",
-        "statsCmd":"View ticket stats.",
-        "autocloseCmd":"Set timer to automatically close ticket"
+        "changeCmd":"تغيير نوع التيكت.",
+        "claimCmd":"تعيينك لتيكت معين.",
+        "unclaimCmd":"الغاء التغيين لتيكت معين",
+        "statsCmd":"اضهار احصائيات التيكت",
+        "autocloseCmd":"قم بضبط مؤقت لاغلاق التيكت تلقائياً"
     },
     "buttons": {
-        "close": "إغلاق التكت",
-        "delete": "حذف التكت",
-        "reopen": "إعادة فتح التكت",
-        "closeWithReason":"close with reason"
+        "close": "إغلاق التيكت",
+        "delete": "حذف التيكت",
+        "reopen": "إعادة فتح التيكت",
+        "closeWithReason":"اغلاق مع سبب"
     },
     "messages": {
-        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التيكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التيكت او إعادة فتحة مجدداً!*",
         "createdTitle": "تم إنشاء تكت!",
         "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
         "newTicketDmTitle": "تكت جديد!",
-        "closedTicketDmTitle": "تم إغلاق التكت!",
-        "deletedTicketDmTitle": "تم حذف التكت!",
+        "closedTicketDmTitle": "تم إغلاق التيكت!",
+        "deletedTicketDmTitle": "تم حذف التيكت!",
         "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
         "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
         "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-        "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        "reopenTicketDmDescription": "تم إعادة فتح التيكت!",
         
         "chooseCategory": "أختر الكتقاجوري:",
-        "gettingdeleted": "يتم حذف التكت...",
+        "gettingdeleted": "يتم حذف التيكت...",
 
         "none": "لا يوجد",
         "reason": "سبب",
-        "createdat":"created at",
-        "openedby":"opened by",
-        "deletedby":"deleted by",
-        "closedby":"closed by",
+        "createdat":"تم الانشاء في",
+        "openedby":"تم الانشاء من قبل",
+        "deletedby":"تم الحذف من قبل",
+        "closedby":"تم الاغلاق من قبل",
         
-        "modalreason":"What is the reason for closing this ticket?",
-        "chooseATicket": "Choose a ticket"
+        "modalreason":"ماهو سببك لاغلاق التيكت؟",
+        "chooseATicket": "اختار تيكت معين"
     },
     "transcripts":{
-        "title":"Transcript",
-        "processed":"This transcript is being processed",
-        "wait":"Please wait!",
-        "estimated":"Estimated time",
-        "available":"The transcript is available here"
+        "title":"سجل",
+        "processed":"يتم معالجة هذا السجل...",
+        "wait":"فضلا انتظر",
+        "estimated":"الوقت المتوقع",
+        "available":"تم انشاء السجل وهو متاح هنا"
+    },
+    "stats":{
+        "globalTitle":"احصائيات العامه",
+        "ticketTitle":"احصائيات التيكت ل {0}",
+        "userTitle":"احصائيات المستخدم {0}",
+        "systemTitle":"احصائيات السيستم",
+        "versionTitle":"نسخة البوت",
+
+        "ticketsCreated":"التيكتس التي تمت انشاؤه",
+        "ticketsClosed":"التيكتس التي تمت اغلاقه",
+        "ticketsDeleted":"التيكتس التي تمت حذفه",
+        "ticketsReopened":"التيكتس التي تمت العادة فتحه",
+        "ticketsAutoclosed":"التيكتس التي تمت اغلاقه تلقائيا",
+        "transcriptsCreated":"السجلات التي تمت انشاؤه",
+        "startupDate":"تم تشغيل البوت في",
+        "latestUpdate":"اخر التحديثات",
+        "ticketCreatedOn":"تم انشاءالتيكت في",
+        "ticketCreatedBy":"تم انشاء التيكت من قبل",
+        "messagesSent":"جميع الرسائل",
+        "status":"الحالة",
+        "participants":"المشاركون",
+        "role":"الرانك",
+
+        "switches":{
+            "globalAdmin":"ادمن عام",
+            "ticketAdmin":"ادمن تيكت",
+            "member":"عضو",
+            "open":"مفتوح",
+            "reopened":"اعادة فتحه",
+            "closed":"مغلق",
+            "autoclosed":"مغلق تلقائياً"
+        },
+
+        "errorUserNotFound":"هذا المستخدم لم يتم العثور عليه في قاعدة بياناتنا!"
     }
 }

language/custom.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"DJdj Development",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
@@ -97,5 +97,39 @@
         "wait":"Please wait!",
         "estimated":"Estimated time",
         "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/czech.json

@@ -1,58 +1,58 @@
 {
-    "_CREDITS":"t0miiis#3022",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"spyeye_",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
-        "missingArgsTitle":"Neplatny Argument!",
+        "missingArgsTitle":"Neplatný Argument!",
         "missingArgsDescription":"Chybí Argument",
-        "noPermsTitle":"Nemáš práva!",
-        "noPermsDescription":"Potřebujes `ADMINISTRATOR`roli nebo byt v listině povolenych roli!",
-        "noPermsDelete":"Pouze Admini muůřou mazat ticket!",
-        "chooseFromListTitle":"Neplatný ID",
+        "noPermsTitle":"K tomuto nemáš práva!",
+        "noPermsDescription":"Potřebuješ `ADMINISTRATOR`roli nebo být na seznamu povolených rolí!",
+        "noPermsDelete":"Pouze Admin může vymazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
         "chooseFromListDescription":"Vyber si jedno z ID níže:",
-        "boterror":"Bot Chyba!",
+        "boterror":"Chyba Bota!",
         "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tenhle příkaz nefunguje mimo ticket!",
-        "ticketDoesntExist":"Tenhle ticket už neexistuje !",
-        "roleDoesntExist":"Tenhle role už neexistuje!",
-        "anotherOption":"This option is not a ticket but another type!",
-        "maxAmountTitle":"Max počet byl dosáhnut!",
-        "maxAmountDescription":"Dosáhl jsi max počet povolených ticketu!\nSo nemůžeš si vytvořit nový!",
-        "somethingWentWrong":"**Něco se pokazilo!**\nProsím zkus to jindy!"
+        "notInTicketDescription":"Tento příkaz nefunguje mimo ticket!",
+        "ticketDoesntExist":"Tento ticket už neexistuje!",
+        "roleDoesntExist":"Tato role už neexistuje!",
+        "anotherOption":"Tato možnost není ticket, ale jiná!",
+        "maxAmountTitle":"Byl dosáhnut maximální počet",
+        "maxAmountDescription":"Dosáhl jsi maximální počet povolených ticketů!\nTaže si nemůžeš vytvořit nový.",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsíme zkuste to později!"
     },
     "commands":{
-        "userAddedTitle":"Přidat {0} do tohohle ticketu!",
-        "userRemovedTitle":"Odstranit {0} z tohohle ticketu!",
-        "renameTitle":"Změnit jmeno na {0}!",
-        "closeTitle":"Zavři tenhle ticket!",
-        "deleteTitle":"Mažu ticket...",
-        "reopenTitle":"Znovu otevíram ticket",
+        "userAddedTitle":"Přidat {0} do tohoto ticketu.",
+        "userRemovedTitle":"Odstranit {0} z tohoto ticketu.",
+        "renameTitle":"Změnit jméno na {0}!",
+        "closeTitle":"Uzavřít tento ticket!",
+        "deleteTitle":"Probíhá vymazání ticketu...",
+        "reopenTitle":"Ticket byl znovu otevřen",
         
         "claimTitle":"Ticket nyní převzal {0}",
-        "unclaimTitle":"Ticket už není převzaný",
-        "changeTitle":"Změněn typ ticketu {0}!",
+        "unclaimTitle":"Ticket není nadále převzaný",
+        "changeTitle":"Typ ticketu byl změněn {0}!",
 
-        "statsTitle":"Tady je info o ticketu {0}!",
+        "statsTitle":"Zde jsou informace o ticketu {0}!",
         "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
-        "autocloseRejectTitle":"Tento ticketu už nebude automaticky uzavřen!",
-        "autocloseWarn":"Toto zavře pouze neaktivní tickety!",
+        "autocloseRejectTitle":"Tento ticket již nebude automaticky uzavřen!",
+        "autocloseWarn":"Tato možnost uzavře pouze neaktivní tickety!",
 
-        "goToTicket":"běž do ticketu",
-        "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
+        "goToTicket":"Jít do ticketu",
+        "ticketWarning":"Embed se náchází pod touto zprávou.",
+        "maxTicketWarning":"**Warning:** _V tuto chvíli můžeš vytvořit pouze {0} ticketů_"
     },
     "helpMenu":{
-        "title":"Dostupné příkazy:",
-        "header1":"**Běž do {0} pro vytvoření ticketi!**\n\n",
-        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření ticketu**\n\n",
+        "title":"Zde jsou všechny dostupné příkazy:",
+        "header1":"**Pro vytvoření ticketu bež do {0} **\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření nového ticketu**\n\n",
 
-        "msgCmd":"Vytvoř embed s tlačíky. (admins only)",
-        "renameCmd":"Přejmenovat ticket. (no spaces)",
+        "msgCmd":"Vytvoř embed s tlačíky. (Pouze Admin)",
+        "renameCmd":"Přejmenovat ticket. (Bez mezer)",
         "closeCmd":"Zavřít ticket.",
         "deleteCmd":"Odstranit ticket.",
         "addCmd":"Pridat uživatele do ticketu.",
         "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "reopenCmd":"Znovu otevře ticket, který byl uzavřen.",
         "changeCmd":"Změnit typ ticketu.",
         "claimCmd":"Převzi ticket.",
         "unclaimCmd":"Uvolnit ticket.",
@@ -60,42 +60,76 @@
         "autocloseCmd":"Nastavit automatické uzavření ticketu"
     },
     "buttons":{
-        "close":"Zavřit ticket",
+        "close":"Uzavřít ticket",
         "delete":"Vymazat ticket",
         "reopen":"Znovu otevřít ticket",
-        "closeWithReason":"zavřít s důvodem"
+        "closeWithReason":"Zzavřít s důvodem"
     },
     "messages":{
-        "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
+        "closedDescription":"Zde mohou psát pouze Admin uživatelé\n\n*Klikni na tlačítko níže pro smazání nebo pro znovu otevření tohoto ticketu!*",
         "createdTitle":"Ticket otevřen!",
         "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",
 
         "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket Zavřený!",
-        "deletedTicketDmTitle":"Ticket Odstranen!",
-        "closedTicketDmDescription":"Tvuj ticket je uzavřen!",
-        "deletedTicketDmDescription":"Tvuj ticket byl smazan!",
+        "closedTicketDmTitle":"Ticket byl Uzavřen!",
+        "deletedTicketDmTitle":"Ticket byl Odstraněn!",
+        "closedTicketDmDescription":"Tvůj ticket je uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl vymazán!",
         "reopenTicketDmTitle":"Ticket je znovu otevřený!",
         "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",
 
         "chooseCategory":"Vyber si kategorii:",
-        "gettingdeleted":"Ticket bude vymazan...",
+        "gettingdeleted":"Ticket bude vymazán...",
 
-        "none":"žádný",
-        "reason":"důvod",
-        "createdat":"otevřeno v",
-        "openedby":"otevřel",
-        "deletedby":"smazano uzivatelem",
-        "closedby":"zavreno uzivatelem",
+        "none":"Žádný",
+        "reason":"Důvod",
+        "createdat":"Otevřeno v",
+        "openedby":"Otevřel",
+        "deletedby":"Vymázáno uživatelem",
+        "closedby":"Uzavřeno uživatelem",
         
-        "modalreason":"Jakž byl důvod k zavření toho ticketu?",
-        "chooseATicket": "Vyber ticket"
+        "modalreason":"Zde napiš důvod uzavření tohoto ticketu.",
+        "chooseATicket": "Vyber si ticket"
     },
     "transcripts":{
-        "title":"Přepis",
-        "processed":"Tento přepis se zpracoval",
+        "title":"Záznam",
+        "processed":"Tento záznam byl zpracován",
         "wait":"Prosím počkej!",
         "estimated":"Odhadovaný čas",
         "available":"Záloha je uložena zde!"
+    },
+    "stats":{
+        "globalTitle":"Globální statistiky",
+        "ticketTitle":"Ticket statistiky pro {0}",
+        "userTitle":"Uživatelské statistiky pro {0}",
+        "systemTitle":"Sytstémov= statistiky",
+        "versionTitle":"Verze bota",
+
+        "ticketsCreated":"Ticketů vytvořeno:",
+        "ticketsClosed":"Tickety zavřeno:",
+        "ticketsDeleted":"Ticketu smazáno:",
+        "ticketsReopened":"Ticketů znovuotevřených:",
+        "ticketsAutoclosed":"Ticketů automaticky zavřeno:",
+        "transcriptsCreated":"Záloh ticketů vytvořeno:",
+        "startupDate":"Datum zapnutí",
+        "latestUpdate":"Poslední aktualizace",
+        "ticketCreatedOn":"Ticket založen na",
+        "ticketCreatedBy":"Ticket vytvořil",
+        "messagesSent":"Zpráva poslána",
+        "status":"Status",
+        "participants":"Účastníci",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Globální Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Člen",
+            "open":"Otevřený",
+            "reopened":"Znovuotevřený",
+            "closed":"Zavřený",
+            "autoclosed":"Automaticky zavřený"
+        },
+
+        "errorUserNotFound":"Tento uživatel nebyl nalezen v databázi statistik!"
     }
 }

language/danish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"the_gamer#5095",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":".the_gamer",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors": {
     "missingArgsTitle": "Ugyldigt Argument!",
@@ -97,5 +97,39 @@
     "wait": "Vent venligst!",
     "estimated": "Estimeret tid",
     "available": "Transcriptet er tilgængelig her"
-  }
+  },
+  "stats":{
+    "globalTitle":"Globale Statestikker",
+    "ticketTitle":"Ticket Statestikker tilhørende: {0}",
+    "userTitle":"Bruger Statestikker tilhørende:  {0}",
+    "systemTitle":"System Statestikker",
+    "versionTitle":"Bot Version",
+
+    "ticketsCreated":"Tickets Oprettet",
+    "ticketsClosed":"Tickets Lukket",
+    "ticketsDeleted":"Tickets Slettet",
+    "ticketsReopened":"Tickets Genåbnet",
+    "ticketsAutoclosed":"Tickets Autolukket",
+    "transcriptsCreated":"Transcripts Oprettet",
+    "startupDate":"Startup Dato",
+    "latestUpdate":"Seneste Opdatering",
+    "ticketCreatedOn":"Ticket Oprettet Den",
+    "ticketCreatedBy":"Ticket Oprettet Af",
+    "messagesSent":"Beskeder sendt",
+    "status":"Status",
+    "participants":"Deltagere",
+    "role":"Rolle",
+
+    "switches":{
+        "globalAdmin":"Global Admin",
+        "ticketAdmin":"Ticket Admin",
+        "member":"Medlem",
+        "open":"Åben",
+        "reopened":"Genåbnet",
+        "closed":"Lukket",
+        "autoclosed":"Autolukket"
+    },
+
+    "errorUserNotFound":"Denne bruger kan ikke findes i statestik databasen!"
+}
 }

language/dutch.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"DJj123dj#1706",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"djj123dj",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Onjuiste parameters!",
@@ -97,5 +97,39 @@
         "wait":"Gelieve te wachten!",
         "estimated":"Geschatte tijd",
         "available":"Het transcript is hier beschikbaar"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats voor {0}",
+        "userTitle":"User Stats voor {0}",
+        "systemTitle":"Systeem Stats",
+        "versionTitle":"Bot Versie",
+
+        "ticketsCreated":"Tickets Gemaakt",
+        "ticketsClosed":"Tickets Gesloten",
+        "ticketsDeleted":"Tickets Verwijderd",
+        "ticketsReopened":"Tickets Heropend",
+        "ticketsAutoclosed":"Tickets Auto-gesloten",
+        "transcriptsCreated":"Transcripts Gemaakt",
+        "startupDate":"Opstart Datum",
+        "latestUpdate":"Laatste Update",
+        "ticketCreatedOn":"Ticket Gemaakt Op",
+        "ticketCreatedBy":"Ticket Gemaakt Door",
+        "messagesSent":"Berichten Verzonden",
+        "status":"Status",
+        "participants":"Deelnemers",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Globale Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Heropend",
+            "closed":"Gesloten",
+            "autoclosed":"Auto-gesloten"
+        },
+
+        "errorUserNotFound":"Deze user kan niet in de database gevonden worden!"
     }
 }

language/english.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"DJdj Development",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
@@ -97,5 +97,39 @@
         "wait":"Please wait!",
         "estimated":"Estimated time",
         "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/french.json

@@ -1,101 +1,135 @@
 {
-    "_CREDITS":"Sanke#6086",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"tostam",
+    "_INFO":"Ce fichier est une traduction pour OpenTicket 3.5.0",
 
     "errors":{
-        "missingArgsTitle":"Arguments invalides!",
-        "missingArgsDescription":"Argument manquant",
-        "noPermsTitle":"Pas de permissions!",
-        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
-        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
-        "chooseFromListTitle":"Invalid ID",
+        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsDescription":"Argument manquant !",
+        "noPermsTitle":"Tu n'as pas les permissions requises !",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés !",
+        "noPermsDelete":"Seuls les staffs peuvent supprimer un ticket !",
+        "chooseFromListTitle":"ID invalide !",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
-        "boterror":"Bot Error!",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
-        "ticketDoesntExist":"Ce ticket n'existe plus!",
-        "roleDoesntExist":"Ce rôle n'existe plus!",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
-        "maxAmountTitle":"Montant maximum atteint!",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
-        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!"
+        "boterror":"Erreur du bot !",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
+        "ticketDoesntExist":"Ce ticket n'existe pas !",
+        "roleDoesntExist":"Ce rôle n'existe pas !",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
+        "maxAmountTitle":"Montant maximum de ticket atteint !",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
+        "somethingWentWrong":"**Quelque chose s'est mal passé !**\nVeuillez réessayer une autre fois !"
     },
     "commands":{
-        "userAddedTitle":"{0} a été ajouté à ce ticket!",
-        "userRemovedTitle":"Supprimé {0} de ce ticket!",
-        "renameTitle":"Changement du nom en {0}!",
-        "closeTitle":"Fermé ce ticket!",
+        "userAddedTitle":"{0} a été ajouté à ce ticket !",
+        "userRemovedTitle":"{0} a été supprimé de ce ticket !",
+        "renameTitle":"Changement de nom du ticket en {0} !",
+        "closeTitle":"Ticket fermé",
         "deleteTitle":"Suppression de ce ticket...",
-        "reopenTitle":"A rouvert ce ticket!",
+        "reopenTitle":"Ticket réouvert",
         
-        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
-        "unclaimTitle":"Ce ticket n'est pas réclamé!",
-        "changeTitle":"Modification du type de ticket en {0}!",
+        "claimTitle":"Ce ticket est maintenant réclamé par {0}",
+        "unclaimTitle":"Ce ticket n'est plus réclamé !",
+        "changeTitle":"Modification du type de ticket en {0} !",
 
-        "statsTitle":"Voici les statistiques pour {0}!",
-        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0}!",
-        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement!",
-        "autocloseWarn":"Cela n'affecte que les tickets inactifs!",
+        "statsTitle":"Voici les statistiques pour {0} !",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0} !",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement !",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs !",
 
         "goToTicket":"Aller au ticket",
-        "ticketWarning":"L'intégration est dans le message ci-dessous!",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
+        "ticketWarning":"L'intégration est dans le message ci-dessous !",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer seulement {0} ticket(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Commandes disponibles :",
-        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "title":"Commandes disponibles :",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
         "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
-        "renameCmd":"Renommer un ticket. (sans espaces)",
-        "closeCmd":"Fermer un ticket.",
-        "deleteCmd":"Supprimer un billet.",
-        "addCmd":"Ajouter un utilisateur au ticket.",
-        "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Rouvrir un ticket après sa clôture.",
-        "changeCmd":"Changer le type de ticket.",
-        "claimCmd":"Réclamer un billet",
-        "unclaimCmd":"Annuler la réclamation d'un ticket.",
-        "statsCmd":"Afficher les statistiques des tickets.",
+        "msgCmd":"Faire apparaître une intégration avec des boutons (administrateurs uniquement)",
+        "renameCmd":"Renommer un ticket (sans espaces)",
+        "closeCmd":"Fermer un ticket",
+        "deleteCmd":"Supprimer un ticket",
+        "addCmd":"Ajouter un utilisateur au ticket",
+        "removeCmd":"Supprimer un utilisateur du ticket",
+        "reopenCmd":"Réouvrir un ticket après sa clôture",
+        "changeCmd":"Changer le type de ticket",
+        "claimCmd":"Réclamer un ticket",
+        "unclaimCmd":"Annuler la réclamation d'un ticket",
+        "statsCmd":"Afficher les statistiques des tickets",
         "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
-        "delete":"Supprimer le billet",
-        "reopen":"Billet de réouverture",
-        "closeWithReason":"fermer avec une raison"
+        "delete":"Supprimer le ticket",
+        "reopen":"Réouvrir le ticket",
+        "closeWithReason":"Fermer avec une raison"
     },
     "messages":{
-        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
-        "createdTitle":"Ticket créé !",
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou réouvrir ce ticket !*",
+        "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau billet!",
-        "closedTicketDmTitle":"Billet fermé!",
-        "deletedTicketDmTitle":"Billet supprimé !",
-        "closedTicketDmDescription":"Votre billet est fermé !",
-        "deletedTicketDmDescription":"Votre billet est supprimé !",
-        "reopenTicketDmTitle":"Billet rouvert!",
-        "reopenTicketDmDescription":"Votre billet est rouvert !",
+        "newTicketDmTitle":"Nouveau ticket !",
+        "closedTicketDmTitle":"Ticket fermé !",
+        "deletedTicketDmTitle":"Ticket supprimé !",
+        "closedTicketDmDescription":"Votre ticket est fermé !",
+        "deletedTicketDmDescription":"Votre ticket est supprimé !",
+        "reopenTicketDmTitle":"Ticket réouvert !",
+        "reopenTicketDmDescription":"Votre ticket est réouvert !",
         
-        "chooseCategory":"choisissez une catégorie:",
+        "chooseCategory":"Choisissez une catégorie:",
         "gettingdeleted":"Le ticket est en cours de suppression...",
 
-        "none":"rien",
-        "reason":"raison",
+        "none":"Rien",
+        "reason":"Raison",
         "createdat":"Créé à",
         "openedby":"Ouvert par",
-        "deletedby":"supprimé par",
-        "closedby":"fermé par",
+        "deletedby":"Supprimé par",
+        "closedby":"Fermé par",
         
-        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "modalreason":"Qu'elle est la raison pour fermer ce ticket ?",
         "chooseATicket": "Choisir un ticket"
     },
     "transcripts":{
         "title":"Transcript",
         "processed":"Cette transcript est en cours de traitement",
         "wait":"S'il vous plait, attendez...",
-        "estimated":"Temps estime:",
+        "estimated":"Temps estimé:",
         "available":"La transcript est disponible ici"
+    },
+    "stats":{
+        "globalTitle":"Statistiques du serveur",
+        "ticketTitle":"Statistiques des tickets pour {0}",
+        "userTitle":"Statistiques des utilisateurs pour {0}",
+        "systemTitle":"Statistiques du système",
+        "versionTitle":"Version du bot",
+
+        "ticketsCreated":"Tickets créés",
+        "ticketsClosed":"Tickets fermés",
+        "ticketsDeleted":"Tickets supprimés",
+        "ticketsReopened":"Tickets réouverts",
+        "ticketsAutoclosed":"Tickets fermés automatiquement",
+        "transcriptsCreated":"Transcriptions créées",
+        "startupDate":"Date de démarrage du bot",
+        "latestUpdate":"Dernière mise à jour",
+        "ticketCreatedOn":"Ticket créé le",
+        "ticketCreatedBy":"Ticket créé par",
+        "messagesSent":"Messages envoyés",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Administrateur global",
+            "ticketAdmin":"Administrateur des tickets",
+            "member":"Membre",
+            "open":"Ouvrir",
+            "reopened":"Réouvert",
+            "closed":"Fermé",
+            "autoclosed":"Fermé automatiquement"
+        },
+
+        "errorUserNotFound":"Cet utilisateur est introuvable dans la base de données de statistiques !"
     }
 }

language/german.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"david.#8276 ",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"david.3",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Ungültiges Argument!",
@@ -97,5 +97,39 @@
         "wait":"Bitte warten!",
         "estimated":"Verbleibende Zeit",
         "available":"Das Transcript ist hier verfügbar"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats für {0}",
+        "userTitle":"NutzerStats für {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets erstellt",
+        "ticketsClosed":"Tickets geschlossen",
+        "ticketsDeleted":"Tickets gelöscht",
+        "ticketsReopened":"Tickets wiedergeöffnet",
+        "ticketsAutoclosed":"Tickets Autogeschlossen",
+        "transcriptsCreated":"Transcripts erstellt",
+        "startupDate":"Start Datum",
+        "latestUpdate":"Letztes Update",
+        "ticketCreatedOn":"Ticket erstellt am",
+        "ticketCreatedBy":"Ticket erstellt von",
+        "messagesSent":"Nachrichten gesendet",
+        "status":"Status",
+        "participants":"Teilnehmer",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Nutzer",
+            "open":"Öffnen",
+            "reopened":"Wiedergeöffnet",
+            "closed":"Geschlossen",
+            "autoclosed":"Autogeschlossen"
+        },
+
+        "errorUserNotFound":"Der Nutzer wurde in der Statistik-Datenbank nicht gefunden!"
     }
 }

language/greek.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
@@ -97,5 +97,39 @@
         "wait":"Παρακαλώ περιμένετε!",
         "estimated":"Ώρα αναμονής",
         "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/hungarian.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"Snowy",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Hibás paraméterek!",
@@ -97,5 +97,39 @@
         "wait":"Kérlek várj!",
         "estimated":"Becsült idő",
         "available":"Az átirat itt érhető el"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/indonesian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"erxg",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
+
+    "errors":{
+        "missingArgsTitle":"Argumen tidak valid!",
+        "missingArgsDescription":"Argumen hilang",
+        "noPermsTitle":"Tidak ada akses!",
+        "noPermsDescription":"Anda memerlukan akses `ADMINISTRATOR` atau berada di dalam peran yang diizinkan!",
+        "noPermsDelete":"Hanya admin yang dapat menghapus tiket!",
+        "chooseFromListTitle":"ID Tidak Valid",
+        "chooseFromListDescription":"Silahkan pilih salah satu id di bawah:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Anda tidak berada di dalam sebuah tiket!",
+        "notInTicketDescription":"Perintah ini tidak bekerja di luar tiket!",
+        "ticketDoesntExist":"Tiket ini sudah tidak ada lagi!",
+        "roleDoesntExist":"Peran ini sudah tidak ada lagi!",
+        "anotherOption":"Opsi ini bukan tiket, melainkan tipe lain!",
+        "maxAmountTitle":"Batas maksimum tercapai!",
+        "maxAmountDescription":"Kamu telah meraih batas maksimum tiket yang diperbolehkan!\nJadi kamu tidak bisa membuat tiket baru!",
+        "somethingWentWrong":"Ada yang salah! Silakan coba lagi nanti!"
+    },
+    "commands":{
+        "userAddedTitle":"Menambah {0} ke tiket ini!",
+        "userRemovedTitle":"Mengeluarkan {0} dari tiket ini!",
+        "renameTitle":"Mengganti nama menjadi {0}!",
+        "closeTitle":"Menutup tiket ini!",
+        "deleteTitle":"Menghapus tiket ini...",
+        "reopenTitle":"Membuka ulang tiket ini!",
+        
+        "claimTitle":"Tiket ini diklaim oleh {0}",
+        "unclaimTitle":"Tiket ini tidak diklaim lagi!",
+        "changeTitle":"Mengganti tipe tiket menjadi {0}!",
+
+        "statsTitle":"Ini adalah status untuk {0}!",
+        "autocloseTitle":"Tiket ini akan tutup otomatis setelah {0}!",
+        "autocloseRejectTitle":"Tiket ini tidak akan tertutup secara otomatis lagi!",
+        "autocloseWarn":"Ini hanya mempengaruhi tiket yang tidak aktif!",
+
+        "goToTicket":"Pergi ke tiket",
+        "ticketWarning":"Sematan tersebut tersedia dalam pesan di bawah ini!",
+        "maxTicketWarning":"**Peringatan:** _Anda hanya bisa membuat {0} tiket dalam satu waktu!_"
+    },
+    "helpMenu":{
+        "title":"Perintah yang tersedia:",
+        "header1":"**Pergi ke {0} untuk membuat tiket!**\n\n",
+        "header2":"**Jalankan perintah `/new` atau `/ticket` untuk membuat tiket!**\n\n",
+
+        "msgCmd":"Munculkan sematan dengan tombol. (hanya admin)",
+        "renameCmd":"Ganti nama tiket. (tanpa spasi)",
+        "closeCmd":"Tutup tiket.",
+        "deleteCmd":"Hapus tiket.",
+        "addCmd":"Tambahkan pengguna ke dalam tiket.",
+        "removeCmd":"Keluarkan pengguna dari tiket.",
+        "reopenCmd":"Buka ulang tiket setelah ditutup.",
+        "changeCmd":"Ganti tipe tiket.",
+        "claimCmd":"Klaim tiket.",
+        "unclaimCmd":"Batalkan klaim tiket.",
+        "statsCmd":"Lihat status tiket.",
+        "autocloseCmd":"Atur timer untuk menutup tiket secara otomatis"
+    },
+    "buttons":{
+        "close":"Tutup tiket",
+        "delete":"Hapus tiket",
+        "reopen":"Buka ulang tiket",
+        "closeWithReason":"Tutup dengan alasan"
+    },
+    "messages":{
+        "closedDescription":"Hanya admin yang dapat berbincang di tiket ini sekarang!\n\n*Tekan tombol di bawah untuk menghapus atau membuka ulang tiket ini!*",
+        "createdTitle":"Tiket dibuat!",
+        "createdDescription":"Tiket anda dibuat, anda dapat mengetahui dengan ping!",
+
+        "newTicketDmTitle":"Tiket baru!",
+        "closedTicketDmTitle":"Tiket ditutup!",
+        "deletedTicketDmTitle":"TIket dihapus!",
+        "closedTicketDmDescription":"Tiket anda ditutup!",
+        "deletedTicketDmDescription":"Tiket anda dihapus!",
+        "reopenTicketDmTitle":"Tiket dibuka kembali!",
+        "reopenTicketDmDescription":"Tiket anda dibuka kembali!",
+
+        "chooseCategory":"Pilih kategori:",
+        "gettingdeleted":"Tiket sedang dihapus...",
+
+        "none":"tidak ada",
+        "reason":"Alasan",
+        "createdat":"dibuat di",
+        "openedby":"dibuka oleh",
+        "deletedby":"dihapus oleh",
+        "closedby":"ditutup oleh",
+
+        "modalreason":"Apa alasan penutupan tiket ini?",
+        "chooseATicket": "Pilih tiket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transkrip sedang diproses",
+        "wait":"Mohon tunggu!",
+        "estimated":"Estimasi waktu",
+        "available":"Transkrip tersedia di sini"
+    },
+    "stats":{
+        "globalTitle":"Statistik Global",
+        "ticketTitle":"Status Tiket Untuk {0}",
+        "userTitle":"Status Pengguna Untuk {0}",
+        "systemTitle":"Status Sistem",
+        "versionTitle":"Versi Robot",
+
+        "ticketsCreated":"Tiket Dibuat",
+        "ticketsClosed":"Tiket Ditutup",
+        "ticketsDeleted":"Tiket Dihapus",
+        "ticketsReopened":"Tiket Dibuka Kembali",
+        "ticketsAutoclosed":"Tiket Ditutup Otomatis",
+        "transcriptsCreated":"Transkrip Dibuat",
+        "startupDate":"Tanggal Mulai",
+        "latestUpdate":"Pembaruan Terbaru",
+        "ticketCreatedOn":"Tiket Dibuat Pada",
+        "ticketCreatedBy":"Tiket Dibuat Oleh",
+        "messagesSent":"Pesan Terkirim",
+        "status":"Status",
+        "participants":"Partisipan",
+        "role":"Peran",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Anggota",
+            "open":"Buka",
+            "reopened":"Dibuka kembali",
+            "closed":"Ditutup",
+            "autoclosed":"Ditutup Otomatis"
+        },
+
+        "errorUserNotFound":"Pengguna ini tidak dapat ditemukan dalam basis data statistik!"
+    }
+}

language/italian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Maurizio#0268",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"maurizio26",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Argomenti non validi!",
@@ -97,5 +97,39 @@
         "wait":"Perfavore attendi!",
         "estimated":"Tempo estimato",
         "available":"La trascrizione è disponibile qui"
+    },
+    "stats": {
+        "globalTitle": "Statistiche Globali",
+        "ticketTitle": "Statistiche Ticket per {0}",
+        "userTitle": "Statistiche Utenti per {0}",
+        "systemTitle": "Sistema Statistiche",
+        "versionTitle": "Versione Bot",
+
+        "ticketsCreated": "Tickets Creato",
+        "ticketsClosed": "Tickets Chiuso",
+        "ticketsDeleted": "Tickets Eliminato",
+        "ticketsReopened": "Tickets Riaperto",
+        "ticketsAutoclosed": "Tickets Chiuso Automaticamente",
+        "transcriptsCreated": "Transcrizione Creata",
+        "startupDate": "Data Inizio",
+        "latestUpdate": "Ultimo Update",
+        "ticketCreatedOn": "Ticket Creato Su",
+        "ticketCreatedBy": "Ticket Creato Da",
+        "messagesSent": "Messaggi Inviati",
+        "status": "Stato",
+        "participants": "Partecipanti",
+        "role": "Ruolo",
+
+        "switches": {
+            "globalAdmin": "Amministratore Globale",
+            "ticketAdmin": "Amministratore Ticket",
+            "member": "Membro",
+            "open": "Aperto",
+            "reopened": "Riaperto",
+            "closed": "Chiuso",
+            "autoclosed": "Chiuso Automaticamente"
+        },
+
+        "errorUserNotFound": "Questo utente non può essere trovato nel database delle statistiche!"
     }
 }

language/kurdish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"raze.hama",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
+
+    "errors":{
+        "missingArgsTitle":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ نادروسته‌",
+        "missingArgsDescription":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ ناردوسته‌",
+        "noPermsTitle":"هیچ مۆڵەتێک نییە!",
+        "noPermsDescription":"پێویستت بە مۆڵەتی ئه‌دمین ستره‌یته‌ر هەیە یان ده‌بێت  لە لیستی ڕۆڵە ڕێگەپێدراوەکاندا بیت!",
+        "noPermsDelete":"تەنها ئەدمینەکان دەتوانن بلیت بسڕنەوە!",
+        "chooseFromListTitle":"ناسنامەی نادروست",
+        "chooseFromListDescription":"یەکێک لەم ناسنامانه‌ی  خوارەوە هەڵبژێرە:",
+        "boterror":"هەڵەی بۆت!",
+        "notInTicketTitle":"تۆ لەناو بلیتدا نیت!",
+        "notInTicketDescription":"ئەم فەرمانە لە دەرەوەی بلیت کارناکات!",
+        "ticketDoesntExist":"ئەم بلیتە ئیتر بوونی نییە!",
+        "roleDoesntExist":"ئیتر ئەم ڕۆڵە بوونی نییە!",
+        "anotherOption":"ئەم بژاردەیە بلیت نیە بەڵکو جۆرێکی ترە !",
+        "maxAmountTitle":"تۆگه‌شتی به‌ زۆرترین",
+        "maxAmountDescription":"گەیشتووی بە زۆرترین ژمارەی بلیت کە ڕێگەپێدراوە\nبۆیە ناتوانیت نوێ دروست بکەیت",
+        "somethingWentWrong":"**شتێک بە هەڵەدا چووە **\n تکایە جارێکی تر هەوڵبدەرەوە"
+    },
+    "commands":{
+        "userAddedTitle":"زیادكرا  {0} بۆ ئه‌م بلیته‌",
+        "userRemovedTitle":"لابرا{0} له‌م بلیته‌ ",
+        "renameTitle":"ناوەکەی گۆڕی بۆ... {0}!",
+        "closeTitle":"ئەم بلیتەی داخست!",
+        "deleteTitle":"سڕینەوەی ئەم بلیتە...",
+        "reopenTitle":"ئەم بلیتە دووبارە کردەوە!",
+        
+        "claimTitle":"ئەم بلیتە بانگەشەی ئەوە دەکرێت کە... {0}",
+        "unclaimTitle":"ئیتر ئەم بلیتە داوای ناکرێت!",
+        "changeTitle":"جۆری بلیت گۆڕی بۆ... {0}!",
+
+        "statsTitle":"لێرەدا ئامارەکان بۆ... {0}!",
+        "autocloseTitle":"ئەم بلیتە بە شێوەیەکی ئۆتۆماتیکی دادەخرێت دوای...{0}!",
+        "autocloseRejectTitle":"ئەم بلیتە چیتر بە شێوەیەکی ئۆتۆماتیکی داناخرێت!",
+        "autocloseWarn":"ئەمەش تەنها کاریگەری لەسەر بلیتی ناچالاک هەیە!",
+
+        "goToTicket":"بڕۆ بۆ بلیت",
+        "ticketWarning":"جێگیرکردنەکە لە نامەکەی خوارەوەدایە!",
+        "maxTicketWarning":"**ئاگاداری:** _تەنها دەتوانیت لە یەک کاتدا {0} بلیت(ەکان) دروست بکەیت!_"
+    },
+    "helpMenu":{
+        "title":"فەرمانە بەردەستەکان:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**فەرمانەکە جێبەجێ بکە `/new` or `/ticket` بۆ دروستکردنی بلیت!**\n\n",
+
+        "msgCmd":"(تەنها ئەدمینەکان)",
+        "renameCmd":"ناوی بلیته‌كه‌ بگۆره‌",
+        "closeCmd":"بلیتێک دابخە.",
+        "deleteCmd":"بلیتێک بسڕەوە.",
+        "addCmd":"بەکارهێنەرێک زیاد بکە بۆ بلیتەکە.",
+        "removeCmd":"بەکارهێنەرێک لە بلیتەکە دەربهێنە.",
+        "reopenCmd":"دووبارە بلیتێک بکەرەوە دوای داخستنی.",
+        "changeCmd":"گۆڕینی جۆری بلیت.",
+        "claimCmd":"داوای بلیتێک بکە.",
+        "unclaimCmd":"داوای بلیتێک وەربگرە.",
+        "statsCmd":"بینینی ئاماری بلیتەکان.",
+        "autocloseCmd":"تایمەر دابنێ بۆ ئەوەی بلیتەکە بە شێوەیەکی ئۆتۆماتیکی دابخات"
+    },
+    "buttons":{
+        "close":"داخستنی بلیت",
+        "delete":"سڕینەوەی بلیت",
+        "reopen":"دوباره‌ بلیته‌كه‌ بكه‌ره‌وه‌",
+        "closeWithReason":"هۆكارێك بنوسه‌ بۆ داخستنی بلیته‌كه‌"
+    },
+    "messages":{
+        "closedDescription":"ئێستا تەنها ئەدمینەکان دەتوانن لەم بلیتەدا قسە بکەن!\n\n*بۆ سڕینەوە یان دووبارە کردنەوەی ئەم بلیتە کلیک لەسەر دوگمەی خوارەوە بکە!*",
+        "createdTitle":"بلیت دروستکراوە!",
+        "createdDescription":"بلیتەکەت دروست کراوە، دەتوانیت بە پینگێک دەستنیشان بکەیت!",
+
+        "newTicketDmTitle":"بلیتی نوێ!",
+        "closedTicketDmTitle":"بلیت داخراوە!",
+        "deletedTicketDmTitle":"بلیت سڕاوەتەوە!",
+        "closedTicketDmDescription":"بلیتەکەت داخراوە!",
+        "deletedTicketDmDescription":"بلیتەکەت سڕاوەتەوە!",
+        "reopenTicketDmTitle":"بلیت دووبارە کرایەوە!",
+        "reopenTicketDmDescription":"بلیتەکەت دەکرێتەوە!",
+
+        "chooseCategory":"پۆلێک هەڵبژێرە:",
+        "gettingdeleted":"بلیتەکە خەریکە دەسڕدرێتەوە...",
+
+        "none":"هیچ",
+        "reason":"هۆكار",
+        "createdat":"دروستکراوە لە",
+        "openedby":"لەلایەن...",
+        "deletedby":"سڕاوەتەوە لەلایەن",
+        "closedby":"داخراوە لەلایەن",
+
+        "modalreason":"هۆکاری داخستنی ئەم بلیتە چییە؟",
+        "chooseATicket": "بلیتێک هەڵبژێرە"
+    },
+    "transcripts":{
+        "title":"گواستنه‌وه‌",
+        "processed":"ئەم  گواستنه‌وه‌یه‌ خەریکە پرۆسێس دەکرێت",
+        "wait":"تكایه‌ چاوه‌ڕێبه‌!",
+        "estimated":"کاتی مەزەندەکراو",
+        "available":" گواستنه‌وه‌كه‌  لێرەدا بەردەستە"
+    },
+    "stats":{
+        "globalTitle":"ئاماری جیهانی",
+        "ticketTitle":"ئاماری بلیت بۆ {0}",
+        "userTitle":"ئاماری بەکارهێنەر بۆ {0}",
+        "systemTitle":"ئاماری سیستەم",
+        "versionTitle":"وەشانی بۆت",
+
+        "ticketsCreated":"بلیتەکان دروستکراون",
+        "ticketsClosed":"بلیتەکان داخراون",
+        "ticketsDeleted":"بلیتەکان سڕاونەتەوە",
+        "ticketsReopened":"بلیتەکان کرایەوە",
+        "ticketsAutoclosed":"بلیتەکان بە شێوەیەکی ئۆتۆماتیکی داخراون",
+        "transcriptsCreated":"گواستنه‌وه‌ دروستکراون",
+        "startupDate":"بەرواری دەستپێکردن",
+        "latestUpdate":"نوێترین نوێکردنەوە",
+        "ticketCreatedOn":"بلیت دروستکراوە لەسەر",
+        "ticketCreatedBy":"بلیت دروستکراوە لەلایەن...",
+        "messagesSent":"پەیامەکان نێردراوە",
+        "status":"دۆخ",
+        "participants":"بەشداربووان",
+        "role":"ئەرک",
+
+        "switches":{
+            "globalAdmin":"بەڕێوەبەری جیهانی",
+            "ticketAdmin":"ئەدمینی بلیتەکان",
+            "member":"ئەندام",
+            "open":"کردنەوە",
+            "reopened":"دووبارە کرایەوە",
+            "closed":"داخراوە",
+            "autoclosed":"ئۆتۆماتیکی داخراوە"
+        },
+
+        "errorUserNotFound":"ئەم بەکارهێنەرە لە بنکەدراوەی ئامارەکاندا نادۆزرێتەوە!"
+    }
+}

language/norwegian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"NoOneNook#0266",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"noonenook",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Ugyldige argumenter!",
@@ -97,5 +97,39 @@
         "wait":"Vennligst vent!",
         "estimated":"Beregnet tid",
         "available":"Loggfil er tilgjengelig over denne meldingen!"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"Bruker Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Versjon",
+
+        "ticketsCreated":"Tickets Laget",
+        "ticketsClosed":"Tickets Lukket",
+        "ticketsDeleted":"Tickets Slettet",
+        "ticketsReopened":"Tickets Gjenåpnet",
+        "ticketsAutoclosed":"Tickets Auto-lukket",
+        "transcriptsCreated":"Transcripts Opprettet",
+        "startupDate":"Start Dato",
+        "latestUpdate":"Siste Oppdatering",
+        "ticketCreatedOn":"Ticket Laget den",
+        "ticketCreatedBy":"Ticket Laget av",
+        "messagesSent":"Meldinger sendt",
+        "status":"Status",
+        "participants":"Deltakere",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Medlem",
+            "open":"Åpen",
+            "reopened":"Gjenåpnet",
+            "closed":"Lukket",
+            "autoclosed":"Auto-Lukket"
+        },
+
+        "errorUserNotFound":"Denne brukeren kan ikke bli funnet i statistikkdatabasen!"
     }
 }

language/persian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"sasanwm",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
+
+    "errors":{
+        "missingArgsTitle":"آرگومان‌های گم شده!",
+        "missingArgsDescription":"آرگومان گم شده",
+        "noPermsTitle":"شما دسترسی نداری!",
+        "noPermsDescription":"شما نیاز به دسترسی `ADMINISTRATOR` دارید یا باید در لیست رول‌های مجاز باشید!",
+        "noPermsDelete":"فقط ادمین ها میتونند یک تیکت رو حذف کنند!",
+        "chooseFromListTitle":"ایدی نامعتبر",
+        "chooseFromListDescription":"یکی از ایدی‌های زیر رو انتخاب کن:",
+        "boterror":"خطای ربات!",
+        "notInTicketTitle":"شما در یک تیکت نیستید!",
+        "notInTicketDescription":"این کامند خارج از تیکت‌ها کار نمیکند!",
+        "ticketDoesntExist":"این تیکت دیگه وجود نداره!",
+        "roleDoesntExist":"این رول دیگه وجود نداره!",
+        "anotherOption":"این گزینه یک تیکت نیست بلکه نوع دیگه ای هست!",
+        "maxAmountTitle":"حداکثر مقدار رسیده هست!",
+        "maxAmountDescription":"شما به حداکثر تعداد تیکت‌های مجاز رسیدید!\nبنابراین نمیتونید یکی دیگه ایجاد کنید!",
+        "somethingWentWrong":"**مشکلی پیش اومد!**\nدوباره تلاش کن!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} به این تیکت اضافه شد!",
+        "userRemovedTitle":"{0} از این تیکت حذف شد!",
+        "renameTitle":"اسم به {0} تغییر یافت!",
+        "closeTitle":"این تیکت بسته شد!",
+        "deleteTitle":"حذف این تیکت...",
+        "reopenTitle":"این تیکت دوباره باز شد!",
+        
+        "claimTitle":"این تیکت به {0} اختصاص یافته است",
+        "unclaimTitle":"این تیکت دیگه به اختصاص یک یوزر نمیباشد!",
+        "changeTitle":"نوع تیکت به {0} تغییر یافت!",
+
+        "statsTitle":"آمار اینجا {0} هست!",
+        "autocloseTitle":"این تیکت به طور خودکار بعد از {0} بسته خواهد شد!",
+        "autocloseRejectTitle":"این تیکت دیگه به طور خودکار بسته نخواهد شد!",
+        "autocloseWarn":"این فقط بر روی تیکت‌های غیرفعال تأثیر میزاره!",
+
+        "goToTicket":"رفتن به تیکت",
+        "ticketWarning":"امبد در پیام زیر هست!",
+        "maxTicketWarning":"**هشدار:** _شما فقط میتوانید {0} تیکت رو در همان زمان ایجاد کنید!_"
+    },
+    "helpMenu":{
+        "title":"کامند های  موجود:",
+        "header1":"**به {0} براید تا یک تیکت ایجاد کنید!**\n\n",
+        "header2":"**کامند `/new` یا `/ticket` رو اجرو کن تا یک تیکت ایجاد کنید!**\n\n",
+
+        "msgCmd":"فرستادن یک امبد با دکمه ها (فقط ادمین ها)",
+        "renameCmd":"اسم یک تیکت رو تغییر دهید. (بدون فاصله)",
+        "closeCmd":"بستن یک تیکت.",
+        "deleteCmd":"حذف یک تیکت.",
+        "addCmd":"اضافه کردن یک یوزر به تیکت.",
+        "removeCmd":"حذف کردن یک یوزر از تیکت.",
+        "reopenCmd":"باز کردن یک تیکت پس از بسته شدن.",
+        "changeCmd":"تغییر دادن نوع تیکت.",
+        "claimCmd":"به اختیار گرفتن یک تیکت.",
+        "unclaimCmd":"خارج کردن یک تیکت از اختیار خود.",
+        "statsCmd":"مشاهده کردن امار یک تیکت.",
+        "autocloseCmd":"تنظیم زمان بندی برای بسته شدن خودکار تیکت. "
+    },
+    "buttons":{
+        "close":"بستن تیکت",
+        "delete":"حذف تیکت",
+        "reopen":"بازکردن مجدد تیکت",
+        "closeWithReason":"بستن با دلیل"
+    },
+    "messages":{
+        "closedDescription":"فقط ادمین‌ها میتواننند در این تیکت صحبت کنند!\n\n*برای حذف یا بازکردن این تیکت، روی دکمه زیر کلیک کن!*",
+        "createdTitle":"تیکت ایجاد شد!",
+        "createdDescription":"تیکت شما ایجاد شده، توی تیکت منشن شدی!",
+
+        "newTicketDmTitle":"تیکت جدید!",
+        "closedTicketDmTitle":"تیکت بسته شد!",
+        "deletedTicketDmTitle":"تیکت حذف شد!",
+        "closedTicketDmDescription":"تیکت شما بسته شده هست!",
+        "deletedTicketDmDescription":"تیکت شما حذف شده هست!",
+        "reopenTicketDmTitle":"تیکت دوباره باز شد!",
+        "reopenTicketDmDescription":"تیکت شما دوباره باز شده هست!",
+
+        "chooseCategory":"یک دسته بندی رو انتخاب کن:",
+        "gettingdeleted":"تیکت در حال حذف شدن هست...",
+
+        "none":"هیچ",
+        "reason":"دلیل",
+        "createdat":"ایجاد شده در",
+        "openedby":"باز شده توسط",
+        "deletedby":"حذف شده توسط",
+        "closedby":"بسته شده توسط",
+        
+        "modalreason":"دلیل بستن این تیکت چیه؟",
+        "chooseATicket": "یک تیکت رو انتخاب کن"
+    },
+    "transcripts":{
+        "title":"گزارش",
+        "processed":"این گزارش در حال پردازش هست",
+        "wait":"لطفاً صبر کن!",
+        "estimated":"زمان تقریبی",
+        "available":"گزارش در دسترس هست در اینجا"
+    },
+    "stats":{
+        "globalTitle":"آمار گلوبال",
+        "ticketTitle":"آمار تیکت برای {0}",
+        "userTitle":"آمار یوزر برای {0}",
+        "systemTitle":"آمار سیستم",
+        "versionTitle":"ورژن ربات",
+
+        "ticketsCreated":"تیکت‌های ایجاد شده",
+        "ticketsClosed":"تیکت‌های بسته شده",
+        "ticketsDeleted":"تیکت‌های حذف شده",
+        "ticketsReopened":"تیکت‌های دوباره باز شده",
+        "ticketsAutoclosed":"تیکت‌های به طور خودکار بسته شده",
+        "transcriptsCreated":"گزارش‌های ایجاد شده",
+        "startupDate":"تاریخ راه‌اندازی‌",
+        "latestUpdate":"آخرین بروزرسانی",
+        "ticketCreatedOn":"تیکت ایجاد شده در",
+        "ticketCreatedBy":"تیکت ایجاد شده توسط",
+        "messagesSent":"پیام‌های ارسال شده",
+        "status":"وضعیت",
+        "participants":"مشارکت‌کنندگان",
+        "role":"رول",
+
+        "switches":{
+            "globalAdmin":"ادمین گلوبال",
+            "ticketAdmin":"ادمین تیکت",
+            "member":"ممبر",
+            "open":"باز",
+            "reopened":"دوباره باز شده",
+            "closed":"بسته شده",
+            "autoclosed":"بسته شده به طور خودکار"
+        },
+
+        "errorUserNotFound":"این یوزر در دیتابیس آمار پیدا نمیشه!"
+    }
+}

language/polish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"MKevas#8311",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"mkevas",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Nieprawidłowe argumenty!",
@@ -97,5 +97,39 @@
         "wait":"Proszę czekać!",
         "estimated":"Szacowany czas",
         "available":"Transkrypcja jest dostępna tutaj"
+    },
+    "stats":{
+        "globalTitle":"Globalne Statystyki",
+        "ticketTitle":"Statystyki biletów dla {0}",
+        "userTitle":"Statystyki użytkowników dla {0}",
+        "systemTitle":"Statystyki systemu",
+        "versionTitle":"Wersja bota",
+
+        "ticketsCreated":"Bilety stworzone",
+        "ticketsClosed":"Bilety zamknięte",
+        "ticketsDeleted":"Bilety skasowane",
+        "ticketsReopened":"Bilety otwarte ponownie",
+        "ticketsAutoclosed":"Bilety automatycznie zamknięte",
+        "transcriptsCreated":"Utworzono transkrypcje",
+        "startupDate":"Data uruchomienia",
+        "latestUpdate":"Najnowsza aktualizacja",
+        "ticketCreatedOn":"Bilet został utworzony dnia",
+        "ticketCreatedBy":"Bilet stworzony przez",
+        "messagesSent":"Wiadomość wysłana",
+        "status":"Status",
+        "participants":"Uczestnicy",
+        "role":"Rola",
+
+        "switches":{
+            "globalAdmin":"Globalny administrator",
+            "ticketAdmin":"Admin biletowy",
+            "member":"Użytkownik",
+            "open":"Otwarte",
+            "reopened":"Otwarte ponownie",
+            "closed":"Zamknięte",
+            "autoclosed":"Automatycznie zamknięte"
+        },
+
+        "errorUserNotFound":"Tego użytkownika nie można znaleźć w bazie statystyk!"
     }
 }

language/portuguese.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"QuirAddon#9778",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"quiradon",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Argumentos inválidos!",
@@ -97,5 +97,39 @@
         "wait":"Por favor espere!",
         "estimated":"Tempo estimado",
         "available":"A Transcrição está disponível aqui"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/romanian.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"Sanke#6086",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Argumente Invalide",
@@ -97,5 +97,39 @@
         "wait":"Te rugam sa astepti!",
         "estimated":"Timp estimat",
         "available":"Transcriptul este disponibil aici"
+    },
+    "stats":{
+        "globalTitle":"Statistici Globale",
+        "ticketTitle":"Statistici Ticket pentru  {0}",
+        "userTitle":"Statistici utilizator pentru {0}",
+        "systemTitle":"Statistici Sistem",
+        "versionTitle":"Versiune Bot",
+
+        "ticketsCreated":"Tickete Create",
+        "ticketsClosed":"Tickets Inchise",
+        "ticketsDeleted":"Tickete Sterse",
+        "ticketsReopened":"Tickete Redeschise",
+        "ticketsAutoclosed":"Tickets Inchise automat",
+        "transcriptsCreated":"Transcript-uri create",
+        "startupDate":"Data startup",
+        "latestUpdate":"Update recent",
+        "ticketCreatedOn":"Ticket creat pe data",
+        "ticketCreatedBy":"Ticket Creat de",
+        "messagesSent":"Mesaje trimise",
+        "status":"Status",
+        "participants":"Participanti",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Admin Ticket",
+            "member":"Membru",
+            "open":"Deschis",
+            "reopened":"Redeschis",
+            "closed":"Inchis",
+            "autoclosed":"Inchis automat"
+        },
+
+        "errorUserNotFound":"Acest utilizator nu poate fi gasit in database-ul nostru!"
     }
 }

language/russian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Apexo#0723",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"apexo & ander",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Неверные аргументы!",
@@ -97,5 +97,39 @@
         "wait":"Пожайлуста подождите!",
         "estimated":"Оценочное время",
         "available":"Транскрипт здесь доступен"
+    },
+    "stats":{
+        "globalTitle":"Общая статистика",
+        "ticketTitle":"Статистика тикета для {0}",
+        "userTitle":"Статистика пользователя для {0}",
+        "systemTitle":"Системная статистика",
+        "versionTitle":"Версия бота",
+
+        "ticketsCreated":"Тикет создан",
+        "ticketsClosed":"Тикет закрыт",
+        "ticketsDeleted":"Тикет удален",
+        "ticketsReopened":"Тикет переоткрыт",
+        "ticketsAutoclosed":"Тикет автоматически закрыт",
+        "transcriptsCreated":"Транскрипт создан",
+        "startupDate":"Дата запуска",
+        "latestUpdate":"Последнее обновление",
+        "ticketCreatedOn":"Тикет создан",
+        "ticketCreatedBy":"Тикет создан",
+        "messagesSent":"Сообщение отправлено",
+        "status":"Статус",
+        "participants":"Участники",
+        "role":"Роль",
+
+        "switches":{
+            "globalAdmin":"Главная",
+            "ticketAdmin":"Тикет",
+            "member":"Участник",
+            "open":"Открыть",
+            "reopened":"Переоткрытый",
+            "closed":"Закрыт",
+            "autoclosed":"Автоматически закрыт"
+        },
+
+        "errorUserNotFound":"Участник не найден в базе данных статистики!"
     }
 }

language/slashcmds/slash.json

@@ -12,9 +12,10 @@
         "it":"italian",
         "ru":"russian",
         "tr": "Türkçe",
+        "ar": "Arabic",
 
-        "MISSING":"arabic,portuguese",
-        "NOTAVAILABLE":"arabic,portuguese,czech"
+        "MISSING":"portuguese",
+        "NOTAVAILABLE":"portuguese,czech"
     },
     "data":{
         "help":{
@@ -29,7 +30,8 @@
             "es-ES":"Una lista de los comandos disponibles.",
             "it":"Una lista di tutti i comandi disponibili.",
             "ru":"Список доступных команд",
-            "tr": "Kullanılabilir komutların listesi."
+            "tr": "Kullanılabilir komutların listesi.",
+            "ar": "قائمة للكوماندات المتاحة"
         },
         "message":{
             "en-GB":"Spawn an embed with buttons.",
@@ -43,7 +45,8 @@
             "es-ES":"Genera un embed con botones.",
             "it":"Genera un embed con un pulsante.",
             "ru":"Создать embed с кнопками",
-            "tr": "Butonlar ile bir yerleştirme oluşturun."
+            "tr": "Butonlar ile bir yerleştirme oluşturun.",
+            "ar": "أنشاء أيمبد مع الأزرار."
         },
         "close":{
             "en-GB":"Close a ticket.",
@@ -57,7 +60,8 @@
             "es-ES":"Cierra un ticket.",
             "it":"Chiudi un ticket.",
             "ru":"Закрыть тикет",
-            "tr": "Bileti kapat."
+            "tr": "Bileti kapat.",
+            "ar": "اغلاق تيكت."
         },
         "delete":{
             "en-GB":"Delete a ticket.",
@@ -71,7 +75,8 @@
             "es-ES":"Elimina un ticket.",
             "it":"Elimina un ticket.",
             "ru":"Удалить тикет",
-            "tr": "Bileti sil."
+            "tr": "Bileti sil.",
+            "ar": "حذف تيكت."
         },
         "reopen":{
             "en-GB":"Re-Open a ticket.",
@@ -85,7 +90,8 @@
             "es-ES":"Re-abre un ticket.",
             "it":"Ri-Apri un ticket.",
             "ru":"Открыть заново тикет",
-            "tr": "Bileti yeniden aç."
+            "tr": "Bileti yeniden aç.",
+            "ar": "اعادة فتح تيكت."
         },
         "add":{
             "en-GB":"Add another user to a ticket.",
@@ -99,7 +105,8 @@
             "es-ES":"Agrega otro usuario al ticket.",
             "it":"Aggiungi un membro al ticket",
             "ru":"Добавить другого пользователя в тикет",
-            "tr": "Bilete başka bir kullanıcı ekle."
+            "tr": "Bilete başka bir kullanıcı ekle.",
+            "ar": "اضافة مستخدم اخر الى تيكت معين."
         },
         "remove":{
             "en-GB":"Remove a user from a ticket.",
@@ -113,7 +120,8 @@
             "es-ES":"Elimina otro usuario del ticket.",
             "it":"Rimuovi un membro dal ticket",
             "ru":"Удалить пользователя из тикета",
-            "tr": "Kullanıcıyı bir biletten kaldır."
+            "tr": "Kullanıcıyı bir biletten kaldır.",
+            "ar": "ازالة مستخدم من تيكت معين."
         },
         "newticket":{
             "en-GB":"Create a ticket",
@@ -127,7 +135,8 @@
             "es-ES":"Crear un ticket.",
             "it":"Crea un ticket",
             "ru":"Создать тикет",
-            "tr": "Bilet oluştur"
+            "tr": "Bilet oluştur",
+            "ar": "انشاء تيكت."
         },
         "rename":{
             "en-GB":"Rename a ticket channel.",
@@ -141,7 +150,8 @@
             "es-ES":"Renombrar un canal de ticket.",
             "it":"Rinomina il canale di un ticket.",
             "ru":"Переименовать канал тикета",
-            "tr": "Bilet kanalını yeniden adlandır."
+            "tr": "Bilet kanalını yeniden adlandır.",
+            "ar": "اعادة تسمية التيكت."
         },
         "claim":{
             "en-GB":"Claim a ticket.",
@@ -155,7 +165,8 @@
             "es-ES":"  ",
             "it":"  ",
             "ru":"Взять тикет",
-            "tr":"Bilet talep et."
+            "tr":"Bilet talep et.",
+            "ar": "تعيين التيكت"
         },
         "unclaim":{
             "en-GB":"Un-claim a ticket.",
@@ -169,7 +180,8 @@
             "es-ES":"  ",
             "it":"  ",
             "ru":"Снять тикет",
-            "tr":"Bileti iptal et."
+            "tr":"Bileti iptal et.",
+            "ar": "ازالة التعيين من شخص الى التيكت"
         },
         "category":{
             "en-GB":"Change ticket type.",
@@ -183,7 +195,8 @@
             "es-ES":"  ",
             "it":"  ",
             "ru":"Изменить тип тикета",
-            "tr":"Bilet türünü değiştir."
+            "tr":"Bilet türünü değiştir.",
+            "ar": "تغيير نوع التيكت"
         }
     }
 }

language/slovenian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"n1kkec#5341",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"n1kkec",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Napačen argument!",
@@ -97,5 +97,39 @@
         "wait": "Počakajte!",
         "estimated": "Predvideni čas",
         "available": "Prepis je na voljo tukaj"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/spanish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Redactado#1673 & josuens14#5267",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"redactado & josuens",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"¡Argumentos inválidos!",
@@ -97,5 +97,39 @@
         "wait":"¡Por favor, espere!",
         "estimated":"Tiempo estimado",
         "available":"La transcripción estará disponible aquí"
+    },
+    "stats":{
+        "globalTitle":"Estadísticas Globales",
+        "ticketTitle":"Estadísitcas para el ticket {0}",
+        "userTitle":"Estadísticas para el usuario {0}",
+        "systemTitle":"Estadísticas del sistema",
+        "versionTitle":"Versión del bot",
+
+        "ticketsCreated":"Tickets Creados",
+        "ticketsClosed":"Tickets Cerrados",
+        "ticketsDeleted":"Tickets Eliminados",
+        "ticketsReopened":"Tickets Reabiertos",
+        "ticketsAutoclosed":"Tickets Cerrados automáticamente",
+        "transcriptsCreated":"Transcripciones Creadas",
+        "startupDate":"Fecha de Inicio",
+        "latestUpdate":"Última Actualización",
+        "ticketCreatedOn":"Ticket creado el",
+        "ticketCreatedBy":"Ticket creado por",
+        "messagesSent":"Mensajes enviados",
+        "status":"Estado",
+        "participants":"Participantes",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Admin del Ticket",
+            "member":"Miembro",
+            "open":"Abierto",
+            "reopened":"Reabierto",
+            "closed":"Cerrado",
+            "autoclosed":"Cerrado automáticamente"
+        },
+
+        "errorUserNotFound":"¡Este usuario no pudo ser encontrado en la base de datos de estadísitcas!"
     }
 }

language/thai.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Mods HD#0661",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"modshd",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง!",
@@ -97,5 +97,39 @@
         "wait":"กรุณารอ!",
         "estimated":"เวลาโดยประมาณ",
         "available":"บันทึกการสนทนาสามารถใช้งานได้ที่นี่"       
+    },
+    "stats":{
+        "globalTitle":"สถิติทั้งหมด",
+        "ticketTitle":"สถิติห้องติดต่อสำหรับ {0}",
+        "userTitle":"สถิติผู้ใช้สำหรับ {0}",
+        "systemTitle":"สถานะระบบ",
+        "versionTitle":"เวอร์ชั่นของบอท",
+
+        "ticketsCreated":"ห้องติดต่อที่สร้าง",
+        "ticketsClosed":"ห้องติดต่อที่ปิด",
+        "ticketsDeleted":"ห้องติดต่อที่ลบ:",
+        "ticketsReopened":"ห้องติดต่อที่เปิดใหม่",
+        "ticketsAutoclosed":"ห้องติดต่อที่ปิดโดยอัตโนมัติ",
+        "transcriptsCreated":"ทรานสคริปต์ที่สร้าง",
+        "startupDate":"วันที่เริ่มต้น",
+        "latestUpdate":"การอัปเดตล่าสุด",
+        "ticketCreatedOn":"ห้องติดต่อที่สร้างเมื่อ",
+        "ticketCreatedBy":"ห้องติดต่อที่สร้างโดย",
+        "messagesSent":"ข้อความที่ส่ง",
+        "status":"สถานะ",
+        "participants":"ผู้มีส่วนร่วม",
+        "role":"บทบาท",
+    
+        "switches":{
+            "globalAdmin":"ผู้ดูแลทั้งหมด",
+            "ticketAdmin":"ผู้ดูแลห้องติดต่อ",
+            "member":"ผู้ใช้",
+            "open":"เปิด",
+            "reopened":"เปิดใหม่",
+            "closed":"ปิด",
+            "autoclosed":"ปิดโดยอัตโนมัติ"
+        },
+    
+        "errorUserNotFound":"ไม่พบผู้ใช้ในฐานข้อมูลสถิติ!"
     }
 }

language/turkish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Hydrâelčhâvø#1575",
-    "_INFO":"This file is a translation for open ticket 3.4.3",
+    "_CREDITS":"Hydra#0009",
+    "_INFO":"This file is a translation for open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Geçersiz argümanlar!",
@@ -97,5 +97,39 @@
         "wait":"Lütfen Bekleyiniz!",
         "estimated":"Tahmini Süre",
         "available":"Transkript burada mevcuttur"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/ukrainian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Anderskiy#4093",
-    "_INFO":"Цей файл є перекладом для open ticket 3.4.3",
+    "_CREDITS":"ander",
+    "_INFO":"Цей файл є перекладом для open ticket 3.5.4",
 
     "errors":{
         "missingArgsTitle":"Невірні аргументи!",
@@ -97,5 +97,39 @@
         "wait":"Будь-ласка почекайте!",
         "estimated":"Розрахунковий час",
         "available":"Транскрипція доступна тут"
+    },
+    "stats":{
+        "globalTitle":"Загальна статистика",
+        "ticketTitle":"Статистика тікету для {0}",
+        "userTitle":"Статистика корстувача для {0}",
+        "systemTitle":"Системна статистика",
+        "versionTitle":"Версія бота",
+
+        "ticketsCreated":"Тікет створен",
+        "ticketsClosed":"Тікет закрито",
+        "ticketsDeleted":"Тікет видалено",
+        "ticketsReopened":"Тікет перевідкритий",
+        "ticketsAutoclosed":"Тікет автоматично закритий",
+        "transcriptsCreated":"Транскрипт створено",
+        "startupDate":"Дата запуску",
+        "latestUpdate":"Останнє оновлення",
+        "ticketCreatedOn":"Тікет створено",
+        "ticketCreatedBy":"Тікет створено",
+        "messagesSent":"Повідомлення відправлено",
+        "status":"Стан",
+        "participants":"Учасники",
+        "role":"Роль",
+
+        "switches":{
+            "globalAdmin":"Головна",
+            "ticketAdmin":"Тікет",
+            "member":"Учасник",
+            "open":"Відкрити",
+            "reopened":"Перевідкритий",
+            "closed":"Закритий",
+            "autoclosed":"Автоматично закритий"
+        },
+
+        "errorUserNotFound":"Учасник не знайдений у базі даних статистики!"
     }
 }

package.json

@@ -1,28 +1,28 @@
 {
   "name": "open-ticket",
-  "version": "3.4.3",
-  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
+  "author": "DJdj Development",
+  "version": "3.5.4",
+  "description": "The most advanced open-source discord ticket bot with HTML transcripts and plugins! It uses discord.js v14 & no database required!",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
-    "test": "node index.js --devconfig",
+    "test": "node index.js --devconfig --noerrorupload",
     "slashEnable": "node index.js slash enable",
-    "slashDisable": "node index.js slash disable",
-    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
+    "slashDisable": "node index.js slash disable"
   },
-  "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
-    "axios": "^0.27.2",
+    "axios": "^1.6.2",
     "chalk": "^5.0.1",
-    "discord.js": "^14.11.0"
+    "discord.js": "^14.14.1"
   },
   "repository": {
     "type": "git",
     "url": "git+https://github.com/DJj123dj/open-ticket.git"
   },
   "bugs": {
-    "url": "https://github.com/DJj123dj/open-ticket/issues"
+    "url": "https://github.com/DJj123dj/open-ticket/issues",
+    "email": "support@dj-dj.be"
   },
-  "homepage": "https://github.com/DJj123dj/open-ticket#readme"
+  "homepage": "https://openticket.dj-dj.be"
 }

transcriptconfig.json

@@ -27,6 +27,10 @@
             "valueTextColor":"#ffffff",
             "hideBackgroundColor":"#40444a",
             "hideTextColor":"#ffffff"
+        },
+        "favicon":{
+            "enableCustomFavicon":false,
+            "imageUrl":"https://transcripts.dj-dj.be/favicon.png"
         }
     }
 }