Open Ticket v3.5.6

Open Ticket v3.5.6

.github/CONTRIBUTING.md

@@ -4,19 +4,21 @@
 1. [Check if the language isn't already in open ticket!](/language/)
 2. Check if the current translation is up-to-date!
 3. Can you edit/write JSON?
+4. [Have you read the documentation?](https://otdocs.dj-dj.be)
 
-If there is translation missing & you can write json, then go to the next step!
+If there is translation missing, you go to the next step!
 
 ### Step 2: translating
 **RULES:**
-- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Always upload or create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
 - Don't change anything else, except the translation you are adding!
 - Translations are checked before uploading, so don't write things that aren't specified in the json file
 - Always start translating from `english.json` or `custom.json`! Never from another language.
 
-If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+If you translate, you need to change 2 files! The first one is required, the other 2 are optional & will be added by us if you don't do it!
 1. add `yourlanguage.json` to the `/language/` directory
-2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+2. add your username to the `_CREDITS` part of `yourlanguage.json`!
+3. add your discord username in the translator table in `README.md`
 
 ### Step 3: waiting
 Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
@@ -28,15 +30,15 @@ But don't worry! You can already write some plugins!
 **RULES:**
 - Always specify the versions that the plugin is compatible with!
 - If extra npm dependencies are needed, then they also need to be specified!
-- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of the original unedited version of Open Ticket!
 
 ## Other versions of contributing
-If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you further!
 
 <br>
-CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+CONTRIBUTING GUIDELINES - Last updated: 31/5/2024<br>
 © DJdj Development<br><br>
 Website: https://www.dj-dj.be <br>
 Discord: https://discord.dj-dj.be <br>
 Email: support@dj-dj.be <br>
-Open Ticket website: https://openticket.dj-dj.be
+Documentation: https://otdocs.dj-dj.be

.github/FUNDING.yml

@@ -0,0 +1 @@
+github: DJj123dj

.github/SECURITY.md

@@ -1,39 +1,38 @@
 # Security Policy
 
 ## Supported Versions
+Below, you can find a list with the status of every open ticket version. This list will change every update!
 
-Support for Open Ticket is only available for the versions specified below!
+- ✅ Supported **(bugs, errors, discord support, documentation, html transcripts)**
+- 🟧 Deprecated / Partially Supported **(discord support, documentation, html transcripts)**
+- ❌ Fully Deprecated / Not Supported **(sometimes documentation)**
 
-✅ Supported
+| Version   | Supported | Until                       |
-🟧 Partially Supported
+|-----------|-----------|-----------------------------|
-❌ Not Supported
+| 3.5.6     | ✅        |                             |
-
+| 3.5.5     | ✅        | June 2024                   |
-| Version   | Supported         |
+| 3.5.4     | 🟧        | Next Update                 |
-|-----------|-------------------|
+| < 3.5.4   | ❌        |                             |
-| 3.4.4     | ✅                |
-| 3.4.2     | ✅                |
-| 3.4.1     | 🟧                |
-| < 3.4.1   | ❌                |
 
 ## Reporting a Vulnerability
 
-You can report Vulnerabilities, errors & bugs in the following ways:
+You can report Vulnerabilities, Errors & Bugs using one of the methods below:
+- Create an issue on github
+- Create a ticket in our [discord server](https://discord.dj-dj.be)
+- Report the bug in DM on discord (djj123dj)
+- Email [support@dj-dj.be](mailto:support@dj-dj.be)
 
-- Creating an issue on github
+While reporting your problem, please be clear about what the problem is.
-- Creating a ticket in our discord server
+We would like to know the issue in as much detail as possible.
-- Reporting the bug in DM on discord (DJj123dj#1706)
+If possible, try to provide screenshots!
-- Emailing support@dj-dj.be
+The `openticketdebug.txt` file would also be handy to upload!<br>
-
+**Always specify the version of open ticket that you are working with and if you have modified it or not!**
-If your report an error, be clear about what is going on. 
-Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
-Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
-Don't just report the error and never reply again! It can be possible that we need you for more information!
 
 ## Contributing
 Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
 
 <br>
-SECURITY POLICY - Last updated: 9/11/2023<br>
+SECURITY POLICY - Last updated: 31/5/2024<br>
 © DJdj Development<br><br>
 Website: https://www.dj-dj.be <br>
 Discord: https://discord.dj-dj.be <br>

.gitignore

@@ -13,6 +13,7 @@ storage/dynamicDB/
 storage/slashcmdEnabled.txt
 storage/database.json
 storage/tsdatabase.json
+storage/stats.json
 storage/.DS_Store
 .vscode/
 livestatus.json

README.md

@@ -1,78 +1,85 @@
 # Coming Soon: OPEN TICKET v4.0 🎉
-Open Ticket v4 is open ticket, but writting from the ground up! For the first time ever!
+Open Ticket v4 will be the first fully rewritten version of Open Ticket!
-There will be a massive improvement with the API that allows for plugins 30 times more advanced than the current ones! It will also be more stable and faster!
+There will be massive improvements for more stability & features! But the best part of all is that the API will be 50x more advanced than the current API! This way, you can write every plugin you ever imagined!
-
-It is expected to have a public beta release somewhere around 30 September!
 <hr>
 
-<img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket" width="600px">
 
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.4.4-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.4.4)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.5.6-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.5.6)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://otdocs.dj-dj.be)
 
 ### Open Ticket
-Open Ticket is the most customisable discord ticket bot that you will ever find! There are more than 150 options to customise in the config! This includes html transcripts, unlimited amount of tickets, custom embeds & more! Did you know that even the html transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!
+Open Ticket is the most customisable discord ticket bot that you will ever find! There are more than 150 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more! Did you know that even the html transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!
 
 Take a look at all the features and discover the possibilities!
-### [Documentation](https://docs.openticket.dj-dj.be/quick-start)
+### [Visit the Documentation!](https://otdocs.dj-dj.be/)
 
-## Features
+## 📌 Features
-- **🎉 NEW! html transcripts V2!**
+- **🎉 advanced html transcripts!**
 - 🔒 close, ❌ delete & ✅ re-open tickets
-- 🇬🇧 translation in 19 different languages
+- 🇬🇧 translation in 24 different languages
 - 📄 very advanced customisation
 - 🆗 buttons or 🔽 dropdowns!
-- 🆒 plugins
+- 🆒 custom plugins
-- ∞ unlimited tickets & unlimited messages
+- ∞ unlimited tickets & embeds
 - ➕➖ add/remove users from a ticket
+- 📊 ticket, user & global staticstics
 - /slash & text commands
+- 📥 reaction roles & url buttons
+- 🖥️ discord.js v14 & axios
+- 🎛️ latest discord integration
 
-<details>
+## 📸 Preview
-  <summary><b>Click here for even more features!</b></summary>
+<img src="https://apis.dj-dj.be/cdn/openticket/message_buttons.png" alt="Message with buttons" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/message_dropdown.png" alt="Message with dropdown" width="350px">
+<br>
+<img src="https://apis.dj-dj.be/cdn/openticket/firstmsg.png" alt="Ticket start message" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/command_close.png" alt="Ticket start message" width="350px">
 
+## 🩷 Sponsors
+A big thanks to all our sponsors!
+- <img src="https://github.com/SpyEye2.png" alt="Profile Picture" width="25px"></img> **[SpyEye](https://github.com/SpyEye2)**
+- <img src="https://github.com/DOSEV5.png" alt="Profile Picture" width="25px"></img> **[DOSEV5](https://github.com/DOSEV5)**
+- <img src="https://github.com/mods-hd.png" alt="Profile Picture" width="25px"></img> **[Mods HD](https://github.com/mods-hd)**
 
-  - very customisable
+## 🛠️ Contributors
-  - close tickets with reason
+### Official Team
-  - also includes reaction roles!
+|Role             |User (discord name)|
-  - discord interaction buttons
+|-----------------|-------------------|
-  - discord.js 14
+|Lead Developer   |djj123dj           |
-</details>
+|Support Team     |sankedev           |
+|Support Team     |vuur_draak         |
 
-## preview
+### Translators
-Images coming soon<br>
+|Language           |Maintainer (discord name) |Status         |
-You can already see some images at our [documentation!](https://docs.openticket.dj-dj.be)
+|-------------------|--------------------------|---------------|
+|English            |djj123dj                  |🟢 Up To Date  |
+|Dutch              |djj123dj                  |🟢 Up To Date  |
+|French             |sankedev & tostam         |🟢 Up To Date  |
+|Romanian           |sankedev                  |🟢 Up To Date  |
+|Spanish            |redactado & josuens       |🟢 Up To Date  |
+|German             |david.3                   |🟢 Up To Date  |
+|Italian            |maurizio26                |🟢 Up To Date  |
+|Czech              |spyeye_                   |🟢 Up To Date  |
+|Arabic             |deqressing                |🟢 Up To Date  |
+|Danish             |.the_gamer                |🟢 Up To Date  |
+|Portuguese         |quiradon                  |🔴 Outdated    |
+|Russian            |apexo & ander             |🟢 Up To Date  |
+|Ukrainian          |ander                     |🟢 Up To Date  |
+|Turkish            |Hydra#0009                |🔴 Outdated    |
+|Polish             |mkevas                    |🟢 Up To Date  |
+|Slovenian          |n1kkec                    |🔴 Outdated    |
+|Thai               |modshd                    |🟢 Up To Date  |
+|Norwegian          |noonenook                 |🟢 Up To Date  |
+|Greek              |stefanos__.               |🔴 Outdated    |
+|Indonesian         |erxg                      |🟢 Up To Date  |
+|Kurdish            |raze.hama                 |🟢 Up To Date  |
+|Hungarian          |Snowy                     |🔴 Outdated    |
+|Persian            |sasanwm                   |🟢 Up To Date  |
+|Latvian            |ronalds1398               |🟢 Up To Date  |
 
+## 📎 Links
+current version: _v3.5.6_
+</br>changelog: [click here](https://otgithub.dj-dj.be/releases)
+</br>documentation: [click here](https://otdocs.dj-dj.be/)
 
-## credits
+© 2024 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
-DJdj Development Team
-|Main Developer|Developer   |Support Team|Designer|
-|--------------|------------|-----------|---------|
-|djj123dj      |sankedev    |DJ-Lite    |vuur_draak|
-
-Translators
-|Language      |Translator               |
-|--------------|-------------------------|
-|Dutch         |djj123dj                 |
-|Romanian      |sankedev                 |
-|French        |sankedev                 |
-|Spanish       |redactado & josuens      |
-|German        |david.3                  |
-|Italian       |maurizio26               |
-|Czech         |t0miiis#3022             |
-|Arabic        |Sarcastic#9318           |
-|Danish        |.the_gamer               |
-|Portuguese    |quiradon                 |
-|Russian       |apexo                    |
-|Turkish       |Hydra#0009               |
-|Polish        |mkevas                   |
-|Slovenian     |n1kkec                   |
-|Thai          |modshd                   |
-|Norwegian     |noonenook                |
-|Greek         |stefanos#5739            |
-|Ukrainian     |anderskiy                |
-
-## links
-current version: _v3.4.4_
-</br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
-</br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
-
-© 2023 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/add.js

@@ -18,16 +18,26 @@ module.exports = () => {
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
         
-        msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const overwrites = msg.channel.permissionOverwrites
+        overwrites.create(user.id,{
+            ViewChannel:true,
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
         msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
 
         var loguser = msg.mentions.users.first()
@@ -37,7 +47,7 @@ module.exports = () => {
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
 
-        APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("add",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
@@ -46,18 +56,28 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        /**@type {discord.PermissionOverwriteManager} */
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const overwrites = interaction.channel.permissionOverwrites
-        const ticketId = hiddendata.find(d => d.key == "type").value
+        overwrites.create(user.id,{
-
+            ViewChannel:true,
-        interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
         interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
         var loguser = user
@@ -66,7 +86,7 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("add",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
        
     })
 }

commands/change.js

@@ -17,15 +17,16 @@ module.exports = () => {
         if (!msg.channel.isTextBased()) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
         const list = []
         config.options.forEach((o) => {
             if (o.type == "ticket") list.push(o.id)
@@ -67,7 +68,7 @@ module.exports = () => {
 
         log("command","someone used the 'change' command",[{key:"user",value:msg.author.username}])
         log("system","ticket type changed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
-        APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("change",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
@@ -76,15 +77,17 @@ module.exports = () => {
         if (!interaction.channel.isTextBased()) return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
             
         const list = []
         config.options.forEach((o) => {
@@ -126,6 +129,6 @@ module.exports = () => {
 
         log("command","someone used the 'change' command",[{key:"user",value:interaction.user.username}])
         log("system","ticket type changed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
-        APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("change",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/claim.js

@@ -21,15 +21,16 @@ module.exports = () => {
         const claimingUser = user ? user : msg.author
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         hiddendata.push({key:"claimedby",value:claimingUser.id})
         bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
         storage.set("claimData",msg.channel.id,claimingUser.id)
@@ -55,7 +56,7 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("claim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
@@ -64,17 +65,18 @@ module.exports = () => {
         const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         hiddendata.push({key:"claimedby",value:user.id})
         bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
         storage.set("claimData",interaction.channel.id,user.id)
@@ -100,6 +102,6 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("claim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/close.js

@@ -57,13 +57,13 @@ module.exports = () => {
 
         const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
 
-        await interaction.deferReply()
-
         const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
-        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+        await interaction.deferReply()
 
         const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
         interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

commands/delete.js

@@ -16,15 +16,16 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
 
         var name = msg.channel.name
@@ -39,7 +40,7 @@ module.exports = () => {
         require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
 
         log("command","someone used the 'delete' command",[{key:"user",value:msg.author.username}])
-        APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("delete",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
         
     })
 
@@ -48,17 +49,18 @@ module.exports = () => {
         if (interaction.commandName != "delete") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
         var name = interaction.channel.name
@@ -73,6 +75,6 @@ module.exports = () => {
         require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
 
         log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.username}])
-        APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("delete",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/help.js

@@ -21,7 +21,8 @@ module.exports = () => {
     const header = l.helpMenu.header2
     helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
     helpEmbed.addFields([
-        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"},
+        {name:"Stats",value:"Get statistics from the bot"+"\n`"+prefix+"stats global`\n`"+prefix+"stats ticket`\n`"+prefix+"stats user [user]`"}
     ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
@@ -38,7 +39,7 @@ module.exports = () => {
         }
 
         if (args[1]){
-            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim")){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim") && !args[1].startsWith("stats")){
                 msg.channel.send({embeds:[helpEmbed]})
                 log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
                 APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())

commands/remove.js

@@ -18,16 +18,19 @@ module.exports = () => {
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
-        msg.channel.permissionOverwrites.delete(user.id)
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const overwrites = msg.channel.permissionOverwrites
+        overwrites.delete(user.id,"Removed user from ticket.")
         msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
 
         var loguser = msg.mentions.users.first()
@@ -37,7 +40,7 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("remove",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
@@ -46,18 +49,21 @@ module.exports = () => {
         const user = interaction.options.getUser("user")
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        /**@type {discord.PermissionOverwriteManager} */
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const overwrites = interaction.channel.permissionOverwrites
-        const ticketId = hiddendata.find(d => d.key == "type").value
+        overwrites.delete(user.id,"Removed user from ticket.")
-
-        interaction.channel.permissionOverwrites.delete(user.id)
         interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
         var loguser = user
@@ -67,6 +73,6 @@ module.exports = () => {
 
         const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
         APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-        APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("remove",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/rename.js

@@ -16,15 +16,16 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
-            permsChecker.sendUserNoPerms(msg.author)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
         if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
         var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
         if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
@@ -44,7 +45,7 @@ module.exports = () => {
 
         log("command","someone used the 'rename' command",[{key:"user",value:msg.author.username}])
         log("system","ticket renamed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newname",value:newname}])
-        APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        APIEvents.onCommand("rename",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
     })
 
     if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
@@ -52,17 +53,18 @@ module.exports = () => {
         if (interaction.commandName != "rename") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
 
         await interaction.deferReply()
             
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-            
         var newname = interaction.options.getString("name")
         var name = interaction.channel.name
         var prefix = ""
@@ -81,6 +83,6 @@ module.exports = () => {
         log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.username}])
         log("system","ticket renamed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newname",value:newname}])
 
-        APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        APIEvents.onCommand("rename",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/reopen.js

@@ -23,7 +23,7 @@ module.exports = () => {
 
         msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
 
-        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author,ticketId)
         
         log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.username}])
         APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
@@ -33,17 +33,17 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        await interaction.deferReply()
-
         const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
-        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+        await interaction.deferReply()
 
         await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
 
-        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
         
         log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.username}])
         APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/stats.js

@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded stats.js")
+
+    if (!DISABLE.commands.text.stats) client.on("messageCreate",async (msg) => {
+        if (!msg.content.startsWith(config.prefix+"stats global") && !msg.content.startsWith(config.prefix+"stats ticket") && !msg.content.startsWith(config.prefix+"stats user")) return
+        if (!msg.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = msg.content.split(config.prefix+"stats ")[1]
+
+        if (mode == "global"){
+            //send global stats
+            msg.channel.send({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = msg.mentions.users.first()
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,mention,msg.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",msg.author.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,msg.author,msg.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",msg.channel.id)){
+                msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            msg.channel.send({embeds:[await bot.statsManager.createTicketStatsEmbed(msg.guild,msg.channel.id)]})
+        }  
+        
+        log("command","someone used the 'stats' command",[{key:"user",value:msg.author.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.stats) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "stats") return
+        if (!interaction.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = interaction.options.getSubcommand(true)
+
+        await interaction.deferReply()
+            
+        if (mode == "global"){
+            //send global stats
+            interaction.editReply({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = interaction.options.getUser("user",false)
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,mention,interaction.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",interaction.user.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,interaction.user,interaction.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",interaction.channel.id)){
+                interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            interaction.editReply({embeds:[await bot.statsManager.createTicketStatsEmbed(interaction.guild,interaction.channel.id)]})
+        }
+
+        log("command","someone used the 'stats' command",[{key:"user",value:interaction.user.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}

commands/ticket.js

@@ -23,7 +23,7 @@ module.exports = () => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
             
             if (!msg.guild) return
-            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            if (!permsChecker.global(msg.author.id,msg.guild.id)){
                 permsChecker.sendUserNoPerms(msg.author)
                 return
             }
@@ -39,7 +39,7 @@ module.exports = () => {
             msg.channel.send({embeds:[embed],components:componentRows})
             
             log("command","someone used the 'message' command",[{key:"user",value:msg.author.username},{key:"id",value:id}])
-            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }
     })
 
@@ -48,7 +48,7 @@ module.exports = () => {
         if (interaction.commandName != "message") return
 
             if (!interaction.guild) return
-            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permsChecker.global(interaction.user.id,interaction.guild.id)){
                 permsChecker.sendUserNoPerms(interaction.user)
                 return
             }
@@ -64,7 +64,7 @@ module.exports = () => {
             
             log("command","someone used the 'message' command",[{key:"user",value:interaction.user.username},{key:"id",value:id}])
 
-            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("message",permsChecker.global(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         
     })
 }

commands/unclaim.js

@@ -18,7 +18,12 @@ module.exports = () => {
         if (!msg.content.startsWith(config.prefix+"unclaim")) return
 
         if (!msg.guild) return
-        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(msg.author)
             return
         }
@@ -26,10 +31,6 @@ module.exports = () => {
         const unclaimuser = storage.get("claimData",msg.channel.id)
         if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
 
-        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
-        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         hiddendata.push({key:"claimedby",value:"false"})
         bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
         storage.set("claimData",msg.channel.id,"false")
@@ -62,7 +63,7 @@ module.exports = () => {
 
             
             APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onCommand("unclaim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
         }) 
     })
 
@@ -71,7 +72,12 @@ module.exports = () => {
         if (interaction.commandName != "unclaim") return
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             permsChecker.sendUserNoPerms(interaction.user)
             interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
             return
@@ -82,10 +88,6 @@ module.exports = () => {
         const unclaimuser = storage.get("claimData",interaction.channel.id)
         if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
 
-        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
-        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-
         hiddendata.push({key:"claimedby",value:"false"})
         bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
         storage.set("claimData",interaction.channel.id,"false")
@@ -117,7 +119,7 @@ module.exports = () => {
             log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
             APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            APIEvents.onCommand("unclaim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
         })
     })
 }

config.json

@@ -1,4 +1,7 @@
 {
+    "_DOCUMENTATION":"https://otdocs.dj-dj.be",
+    "_SUPPORT":"https://discord.dj-dj.be",
+    
     "color":"#ffffff",
     "serverId":"server id (for slash cmds)",
     "token":{
@@ -28,10 +31,9 @@
         "answerInEphemeralOnOpen":true
     },
 
-    "SUPPORT":"Take look at our wiki: https://docs.openticket.dj-dj.be or join our discord server: https://discord.dj-dj.be if you need support!",
     "options":[
         {
-            "id":"general",
+            "id":"example-ticket",
             "name":"Question",
             "description":"Create this ticket if you have a question.",
             "icon":"🎫",
@@ -53,7 +55,7 @@
             },
             "image":{
                 "enable":false,
-                "url":"https://www.dj-dj.be/wp-content/uploads/2022/09/pfp-cropped.png"
+                "url":"https://www.example.com/catmemes/cat.png"
             },
 
             "closedCategory":{
@@ -74,10 +76,9 @@
                     "roleId":"012345678910"
                 }
             }
-            
         },
         {
-            "id":"website",
+            "id":"example-website",
             "name":"Website",
             "description":"Go to our website.",
             "icon":"✅",
@@ -85,33 +86,31 @@
             "type":"website",
 
             "url":"https://www.dj-dj.be"
-            
         },
         {
-            "id":"role",
+            "id":"example-role",
-            "name":"Verify",
+            "name":"Update Ping",
-            "description":"Click here to get the verify role.",
+            "description":"Click here to get pinged for updates!",
-            "icon":"👮🏼",
+            "icon":"📢",
-            "label":"get a role",
+            "label":"Update Ping",
             "type":"role",
 
             "color":"red",
             "roles":["discord role id"],
             "mode":"add&remove|remove|add",
             "enableDmOnOpen":true
-            
         }
     ],
 
     "messages":[
         {
-            "id":"1",
+            "id":"example-embed",
             "name":"Choose Your Ticket",
             "description":"You can click one of the buttons below!",
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.4.4 - I'm a footer!",
+            "footer":"Open Ticket v3.5.6 - I'm a footer!",
 
             "enableFooterImage":false,
             "footerImage":"https://www.example.com/catmemes/cat.png",
@@ -125,7 +124,7 @@
             "enableCustomColor":false,
             "color":"#ffffff",
 
-            "options":["general","apply"],
+            "options":["example-ticket","example-website","example-role"],
             
             "other":{
                 "enableTicketExplaination":true,

core/api/api.js

@@ -4,7 +4,7 @@ const bot = require("../../index")
 exports.client = bot.client
 exports.config = bot.config
 exports.utils = {
-    log:bot.errorLog.log(),
+    log:bot.errorLog.log,
     storage:bot.storage
 }
 

core/api/api.json

@@ -30,7 +30,8 @@
                 "rename":false,
                 "claim":false,
                 "unclaim":false,
-                "change":false
+                "change":false,
+                "stats":false
             },
             "slash":{
                 "help":false,
@@ -44,7 +45,8 @@
                 "rename":false,
                 "claim":false,
                 "unclaim":false,
-                "change":false
+                "change":false,
+                "stats":false
             }
         },
         "checkerjs":{

core/api/modules/events.js

@@ -229,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
 
 }
 
-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"|"stats"} OTCommandType */
 
 /**
  * 

core/checker.js

@@ -29,23 +29,23 @@ exports.checker = async () => {
     /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
     const checkDiscord = (mode,value,path) => {
         if (mode == "userid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this user id is invalid")
             }
         }else if (mode == "channelid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this channel id is invalid")
             }
         }else if (mode == "roleid"){    
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this role id is invalid")
             }
         }else if (mode == "serverid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this server id is invalid")
             }
         }else if (mode == "categoryid"){
-            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this category id is invalid")
             }
         }
@@ -90,25 +90,25 @@ exports.checker = async () => {
         }
         if (mode == "userid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this user id is invalid")
                 }
             })
         }else if (mode == "channelid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this channel id is invalid")
                 }
             })
         }else if (mode == "roleid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this role id is invalid")
                 }
             })
         }else if (mode == "serverid"){
             arrayValue.forEach((value,index) => {
-                if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
                     createError("'"+path+":"+index+"' | this server id is invalid")
                 }
             })
@@ -402,11 +402,11 @@ exports.checker = async () => {
         }
     }
 
-    //--------------------------|
+    //////////////////////////////////////////
-    //--------------------------|
+    //////////////////////////////////////////
-    //checker => START HERE     |
+    /////////!!! CHECKER.JS START !!!/////////
-    //--------------------------|
+    //////////////////////////////////////////
-    //--------------------------|
+    //////////////////////////////////////////
 
     var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
     configArray.forEach((item) => {
@@ -416,25 +416,51 @@ exports.checker = async () => {
     })
     
     checkHexColor(config.color,"main_color")
-    checkDiscord("serverid",config.serverId,"server_id")
+    checkDiscord("serverid",config.serverId,"serverId")
 
     if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
 
-    checkType(config.adminRoles,"array","/main_adminroles")
+    checkType(config.adminRoles,"array","/adminRoles")
-    checkDiscordArray("roleid",config.adminRoles,"main_adminroles")
+    checkDiscordArray("roleid",config.adminRoles,"adminRoles")
-    checkString(config.prefix,1,15,"prefix","prefix")
+    checkString(config.prefix,1,40,"prefix","prefix")
-    //languagefile
-    checkType(config.languageFile,"string","languagefile")
-    const lf = config.languageFile
     
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")  && !lf.startsWith("thai") && !lf.startsWith("norwegian") && !lf.startsWith("greek") && !lf.startsWith("ukrainian") && !lf.startsWith("hungarian") && !lf.startsWith("indonesian")){
+    //languagefile
-        createError("'languagefile' | invalid language, more info in the wiki")
+    checkType(config.languageFile,"string","languageFile")
+    const languageList = [
+        "custom",
+        "english",
+        "dutch",
+        "romanian",
+        "german",
+        "arabic",
+        "spanish",
+        "portuguese",
+        "french",
+        "italian",
+        "czech",
+        "danish",
+        "russian",
+        "turkish",
+        "polish",
+        "slovenian", 
+        "thai",
+        "norwegian",
+        "greek",
+        "ukrainian",
+        "hungarian",
+        "indonesian",
+        "kurdish",
+        "persian",
+        "latvian"
+    ]
+    if (!languageList.some((l) => config.languageFile.startsWith(l))){
+        createError("'languageFile' | invalid language, more info in the wiki")
     }
 
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
-            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM"){
                 createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
             }
             if (config.status.text.length < 1){
@@ -483,7 +509,6 @@ exports.checker = async () => {
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")
-    }
         warnList.forEach((w) => {
             const splitw = w.split("'")
             if (splitw.length > 1){
@@ -507,10 +532,12 @@ exports.checker = async () => {
             if (isWarn){
                 console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
             }
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
             process.exit(0)
-    }else if (isWarn == true && isError == false){
+        }else if (isWarn){
             console.log("===========================")
             console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
+        }
     }
-
 }

core/dynamicdatabase/cleardata.js

@@ -1,53 +0,0 @@
-const fs = require('fs')
-const readline = require("readline")
-const rl = readline.createInterface({
-    input:process.stdin,
-    output:process.stdout,
-    terminal:true
-})
-
-const ask = async () => {
-    const chalk = await (await import("chalk")).default
-    rl.question(chalk.yellow("WARNING: are you sure that there are",chalk.red("no tickets open"),"at the moment? ")+chalk.green("(yes/no)")+"\n",(answer) => {
-        if (answer != "1" && !answer.toLowerCase().startsWith("yes")){
-            console.log(chalk.red("invalid answer"))
-            ask()
-            return
-        }
-        console.log(chalk.green("clearing data..."))
-        runClear()
-        rl.close()
-    })
-}
-ask()
-
-const runClear = async () => {
-    const chalk = await (await import("chalk")).default
-    //console.log(chalk.blue("You can get a node.js warning below, just ignore that, it's not important!"))
-    const dataPaths = ["./storage/dynamicDB"]
-
-    var index = 0
-
-    dataPaths.forEach((path) => {
-        try {
-        fs.rmSync(path,{recursive:true,force:true})
-        }catch{
-            //console.log(path,"doesn't exist")
-        }
-        setTimeout(() => {
-            try{
-            fs.mkdirSync(path)
-            }catch{
-                //console.log(path,"already exists")
-            }
-            index++
-        },500)
-    })
-
-    setInterval(() => {
-        if (index >= 1){
-            console.log(chalk.bgGreen("All local data is cleared!"))
-            process.exit(1)
-        }
-    },500)
-}

core/dynamicdatabase/databases/stats.js

@@ -0,0 +1,87 @@
+const fs = require("fs")
+const location = "./storage/stats.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String|Boolean|Number} value
+ * @returns {Boolean} exists?
+ */
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|Boolean|Number|undefined}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const result = currentData.find((d) => (d.category == category) && (d.key == key))
+    return (result) ? result.value : undefined
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String|Boolean|Number}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {Boolean} exists?
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -1,43 +0,0 @@
-const localstorage = require("node-localstorage")
-
-const ls = new localstorage.LocalStorage("./storage/dynamicDB")
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @param {String} value 
- * @returns {Boolean}
- */
-exports.set = (category,id,value) => {
-    ls.setItem(category+"--"+id,value.toString())
-    return true
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id  
- * @returns {String|false}
- */
-exports.get = (category,id) => {
-    const result = ls.getItem(category+"--"+id)
-    if (!result) return false
-    
-    return result
-}
-
-/**
- * 
- * @param {String} category 
- * @param {String} id 
- * @returns {Boolean}
- */
-exports.delete = (category,id) => {
-    ls.removeItem(category+"--"+id)
-    return true
-}
-
-this.set("category","key","value")
-this.get("category","key",)
-this.delete("category","key")

core/dynamicdatabase/storage.js

@@ -9,11 +9,15 @@ ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
  */
 
 try {
-    var db = require("./dynamicfiles/database")
+    var main = require("./databases/main")
+    var stats = require("./databases/stats")
 }catch(err){
     console.log(err)
-    console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
+    console.log("Unable to find the database handlers!")
     process.exit(1)
 }
 
-module.exports = db
+module.exports = {
+    main,
+    stats
+}

core/errorLogSystem.js

@@ -14,7 +14,7 @@ const c = discord.Colors
 exports.noPermsMessage = (user) => {
     return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
     .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }
@@ -23,7 +23,7 @@ exports.noPermsMessage = (user) => {
 exports.noPermsDelete = (user) => {
     return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setTitle("❌ "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDelete)
     .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }
@@ -32,7 +32,7 @@ exports.noPermsDelete = (user) => {
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle)
+        .setTitle("❌ "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -42,7 +42,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror)
+        .setTitle("⚠️ "+l.errors.boterror)
         .setDescription(message)
 
     return x
@@ -53,19 +53,19 @@ exports.invalidIdChooseFromList = (list,message) => {
     const beforemsg = message ? message+"\n\n" : ""
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle)
+        .setTitle("❌ "+l.errors.chooseFromListTitle)
         .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
 exports.failedRenameChannel = new embed()
     .setColor(c.Red)
-    .setTitle(":x: Failed to rename channel")
+    .setTitle("❌ Failed to rename channel")
     .setDescription("Discord channels can only be renamed twice every 10 minutes! Open Ticket can't do anything about this error!")
 
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle)
+    .setTitle("❌ "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
@@ -73,7 +73,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
     var x = new embed()
         .setColor(config.color)
-        .setTitle(":white_check_mark: "+title)
+        .setTitle("✅ "+title)
         .setDescription(message)
 
     return x
@@ -83,7 +83,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title)
+        .setTitle("⚠️ "+title)
         .setDescription(message)
 
     return x

core/interactionHandlers/buttons/firstmsg.js

@@ -21,6 +21,7 @@ exports.firstmsgRowNormal = new arb()
             .setDisabled(false)
             .setStyle(bs.Success)
             .setLabel("Claim Ticket")
+            .setEmoji("📌")
     )
     .addComponents(
         new button()
@@ -46,6 +47,7 @@ exports.firstmsgRowDisabled = new arb()
             .setDisabled(false)
             .setStyle(bs.Success)
             .setLabel("Claim Ticket")
+            .setEmoji("📌")
     )
     .addComponents(
         new button()
@@ -71,6 +73,7 @@ exports.firstmsgRowNormalNoClaim = new arb()
             .setDisabled(true)
             .setStyle(bs.Secondary)
             .setLabel("Claim Ticket")
+            .setEmoji("📌")
     )
     .addComponents(
         new button()
@@ -96,6 +99,7 @@ exports.firstmsgRowDisabledNoClaim = new arb()
             .setDisabled(true)
             .setStyle(bs.Secondary)
             .setLabel("Claim Ticket")
+            .setEmoji("📌")
     )
     .addComponents(
         new button()

core/interactionHandlers/handlers/accepted/claiming.js

@@ -26,15 +26,16 @@ module.exports = () => {
         }catch{}
 
         if (!interaction.guild) return
-        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
-            permsChecker.sendUserNoPerms(interaction.user)
-            return
-        }
 
         const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
         if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
         const ticketId = hiddendata.find(d => d.key == "type").value
 
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
         hiddendata.push({key:"claimedby",value:interaction.user.id})
         bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
         storage.set("claimData",interaction.channel.id,interaction.user.id)

core/interactionHandlers/handlers/accepted/closing.js

@@ -31,12 +31,16 @@ module.exports = () => {
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
                     permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return
             }

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -56,12 +56,16 @@ module.exports = () => {
 
         const firstcomponents = interaction.message.components
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
         if (config.system.closeMode == "adminonly"){
-            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
                 if (!permissionChecker.sendUserNoPerms(interaction.user)){
                     permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
                 }
-                interaction.message.edit({components:[firstcomponents]})
+                interaction.message.edit({components:firstcomponents})
                 closeTicketButtonChecker = false
                 return interaction.deferUpdate()
             }

core/interactionHandlers/handlers/accepted/deleting.js

@@ -29,7 +29,11 @@ module.exports = () => {
 
         const firstcomponents = bot.buttons.close.openRowNormal
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
                 permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }
@@ -69,7 +73,11 @@ module.exports = () => {
 
         const firstcomponents = bot.buttons.close.closeCommandRow
 
-        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
             if (!permissionChecker.sendUserNoDelete(interaction.user)){
                 permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
             }

core/interactionHandlers/handlers/accepted/reopening.js

@@ -21,8 +21,21 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTreopenTicket") return
 
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                return interaction.deferUpdate()
+            }
+        }
+
         await interaction.deferUpdate()
         interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
-        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
     })
 }

core/slashSystem/slashEnable.js

@@ -34,8 +34,8 @@ module.exports = async (invisible) => {
     if (!invisible){
         setInterval(() => {
             if (process.stdout && process.stdout.cursorTo) process.stdout.cursorTo(0)
-            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 14")+" commands ready! (this can take up to 40 seconds)")
-            if (readystats >= 13){
+            if (readystats >= 14){
                 console.log(chalk.green("\nready!"))
                 console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
                 process.exit(1)
@@ -268,4 +268,38 @@ module.exports = async (invisible) => {
         readystats++
     })
 
+    //stats
+    client.application.commands.create({
+        name:"stats",
+        description:"See bot statistics!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.Subcommand,
+                name:"global",
+                description:"See the global bot stats!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"ticket",
+                description:"See the stats of a ticket (use inside of ticket)!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"user",
+                description:"See the stats from a user or yourself!",
+                options:[
+                    {
+                        type:acot.User,
+                        name:"user",
+                        required:false,
+                        description:"See the stats from a specific user!"
+                    }
+                ]
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
 }

core/statsManager.js

@@ -0,0 +1,383 @@
+const { EmbedBuilder, Guild, TextChannel, Message, User } = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permissionChecker = require("./utils/permisssionChecker")
+
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"|"TICKETS_AUTOCLOSED"|"TRANSCRIPTS_CREATED"|"TIME_SINCE_UPDATE"|"LAST_VERSION"} OTGlobalStatsType */
+/**@typedef {"CREATED_AT"|"CREATED_BY"|"STATUS"} OTTicketStatsType */
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"} OTUserStatsType */
+/**
+ * @callback OTStatsCallback
+ * @param {Boolean|Number|String|undefined} current
+ * @returns {Boolean|Number|String|undefined}
+ */
+
+
+/**
+ * @param {OTGlobalStatsType} type 
+ * @param {OTStatsCallback} callback 
+ */
+const updateGlobalStats = (type,callback) => {
+    const currentstat = bot.statsStorage.get("global",type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("global",type,newstat)
+    }
+}
+
+/**
+ * @param {OTTicketStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateTicketStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("ticket"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("ticket"+id,type,newstat)
+    }
+}
+
+/**
+ * @param {OTUserStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateUserStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("user"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("user"+id,type,newstat)
+    }
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const removeStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    bot.statsStorage.delete(newScope,type)
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const existStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return (typeof bot.statsStorage.get(newScope,type) == "undefined") ? false : true
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const getStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return bot.statsStorage.get(newScope,type)
+}
+
+const startupStatsManager = () => {
+    //UPDATE LAST UPDATE DATE
+    if (!existStats("global","TIME_SINCE_UPDATE")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+    if ((require("../package.json")).version != getStats("global","LAST_VERSION")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+
+    //UPDATE THE OTHER STATS
+    if (!existStats("global","TICKETS_CREATED")){
+        updateGlobalStats("TICKETS_CREATED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_CLOSED")){
+        updateGlobalStats("TICKETS_CLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_DELETED")){
+        updateGlobalStats("TICKETS_DELETED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_AUTOCLOSED")){
+        updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_REOPENED")){
+        updateGlobalStats("TICKETS_REOPENED",(current) => {
+            return 0
+        })
+    }if (!existStats("global","TRANSCRIPTS_CREATED")){
+        updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+            return 0
+        })
+    }
+
+    //HANDLE MEMBER LEAVE (clear the database)
+    client.on("guildMemberRemove",(member) => {
+        if (existStats("user","TICKETS_CREATED",member.id)){
+            removeStats("user","TICKETS_CREATED",member.id)
+        }
+        if (existStats("user","TICKETS_CLOSED",member.id)){
+            removeStats("user","TICKETS_CLOSED",member.id)
+        }
+        if (existStats("user","TICKETS_DELETED",member.id)){
+            removeStats("user","TICKETS_DELETED",member.id)
+        }
+        if (existStats("user","TICKETS_REOPENED",member.id)){
+            removeStats("user","TICKETS_REOPENED",member.id)
+        }
+    })
+}
+
+/**
+ * @returns {Promise<{startDate:Number, updateDate:Number, version:String, ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, ticketsAutoclosed:Number, transcriptsCreated:Number}>}
+ */
+const getGlobalStats = async () => {
+    //live data
+    const startDate = new Date().getTime() - client.uptime
+    const version = (require("../package.json")).version
+    
+    //saved data
+    const ticketsCreated = getStats("global","TICKETS_CREATED")
+    const ticketsClosed = getStats("global","TICKETS_CLOSED")
+    const ticketsDeleted = getStats("global","TICKETS_DELETED")
+    const ticketsReopened = getStats("global","TICKETS_REOPENED")
+    const ticketsAutoclosed = getStats("global","TICKETS_AUTOCLOSED")
+    const transcriptsCreated = getStats("global","TRANSCRIPTS_CREATED")
+    const timeSinceUpdate = getStats("global","TIME_SINCE_UPDATE")
+
+    return {
+        startDate,
+        updateDate: (typeof timeSinceUpdate == "undefined") ? new Date().getTime() : timeSinceUpdate,
+        version,
+
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        ticketsAutoclosed: (typeof ticketsAutoclosed == "undefined") ? 0 : ticketsAutoclosed,
+        transcriptsCreated: (typeof transcriptsCreated == "undefined") ? 0 : transcriptsCreated,
+    }
+}
+
+/**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<Message[]>}
+     */
+const getmessages = async (channel,limit) => {
+    const final = []
+    var lastId = ""
+
+    while (true) {
+        const options = {limit:100}
+        if (lastId) options.before = lastId
+
+        const messages = await channel.messages.fetch(options)
+        messages.forEach(msg => {final.push(msg)})
+        lastId = messages.last().id
+
+        if (messages.size != 100 || final >= limit) {
+            break
+        }
+    }
+    return final
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ * @returns {Promise<{createdAt:Number, createdBy:String, messageAmount:Number, participants:String[], ticketName:String, status:"open"|"closed"|"reopened"|"autoclosed"}>}
+ */
+const getTicketStats = async (guild,channelid) => {
+    //live data
+    /**@type {TextChannel|undefined} */
+    const channel = guild.channels.cache.find((c) => c.id == channelid)
+    const messageAmount = (channel) ? (await getmessages(channel,5000)).length : 0
+    const participants = (channel) ? channel.members.map((m) => "<@"+m.user.id+">") : []
+
+    //saved data
+    const createdAt = getStats("ticket","CREATED_AT",channelid)
+    const status = getStats("ticket","STATUS",channelid)
+
+    const TEMPcreatedBy = getStats("ticket","CREATED_BY",channelid)
+    const TEMPcreatedByUser = (TEMPcreatedBy) ? guild.members.cache.find((m) => m.id == TEMPcreatedBy) : undefined
+    const createdBy = (TEMPcreatedByUser) ? "<@"+TEMPcreatedByUser.user.id+">" : "an unknown person 😄"
+
+    return {
+        createdAt: (typeof createdAt == "undefined") ? new Date().getTime() : createdAt,
+        createdBy: (typeof createdBy == "undefined") ? 0 : createdBy,
+        messageAmount,
+        participants:participants.slice(0,50),
+        ticketName:channel.name,
+        status: (typeof status == "undefined") ? "open" : status
+    }
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} [channelid]
+ * @returns {Promise<{ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, role:"globaladmin"|"ticketadmin"|"member", userName:String}>}
+ */
+const getUserStats = async (guild,user,channelid) => {
+    //live data
+    const hiddendata = bot.hiddenData.readHiddenData(channelid)
+    const ticketId = (hiddendata.length < 1) ? false : hiddendata.find(d => d.key == "type").value
+
+    const isGlobalAdmin = permissionChecker.global(user.id,guild.id)
+    const isTicketAdmin = (ticketId) ? permissionChecker.ticket(user.id,guild.id,ticketId) : false
+    const role = (isGlobalAdmin) ? "globaladmin" : ((isTicketAdmin) ? "ticketadmin" : "member")
+
+    //saved data
+    const ticketsCreated = getStats("user","TICKETS_CREATED",user.id)
+    const ticketsClosed = getStats("user","TICKETS_CLOSED",user.id)
+    const ticketsDeleted = getStats("user","TICKETS_DELETED",user.id)
+    const ticketsReopened = getStats("user","TICKETS_REOPENED",user.id)
+
+    return {
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        role,
+        userName:user.username
+    }
+}
+
+const createGlobalStatsEmbed = async () => {
+    const stats = await getGlobalStats()
+
+    const sentences = [
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``,
+        `${l.stats.ticketsAutoclosed}: \`${stats.ticketsAutoclosed}\``,
+        
+        `${l.stats.startupDate}: <t:${Math.round(stats.startDate/1000)}:f>`,
+        `${l.stats.latestUpdate}: <t:${Math.round(stats.updateDate/1000)}:D>`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.globalTitle}!`)
+        .setDescription(sentences.slice(0,5).join("\n"))
+        .addFields({
+            name:`${l.stats.systemTitle}:`,
+            value:sentences.slice(5,7).join("\n")
+        })
+        .setFooter({text:`${l.stats.versionTitle}: v${stats.version}`})
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ */
+const createTicketStatsEmbed = async (guild,channelid) => {
+    const stats = await getTicketStats(guild,channelid)
+
+    if (stats.status == "open"){
+        var newStatus = `🟢 \`${l.stats.switches.open}\``
+    }else if (stats.status == "reopened"){
+        var newStatus = `🟢 \`${l.stats.switches.reopened}\``
+    }else if (stats.status == "closed"){
+        var newStatus = `🔴 \`${l.stats.switches.closed}\``
+    }else if (stats.status == "autoclosed"){
+        var newStatus = `🔴 \`${l.stats.switches.autoclosed}\``
+    }
+
+    const sentences = [
+        `${l.stats.ticketCreatedOn}: <t:${Math.round(stats.createdAt/1000)}:f>`,
+        `${l.stats.ticketCreatedBy}: ${stats.createdBy}`,
+        `${l.stats.messagesSent}: \`${stats.messageAmount}\``,
+        `${l.stats.status}: ${newStatus}`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.ticketTitle}`.replace("{0}",`#${stats.ticketName}!`))
+        .setDescription(sentences.join("\n"))
+        .addFields({
+            name:`${l.stats.participants}:`,
+            value:stats.participants.join("\n")
+        })
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} channelid
+ */
+const createUserStatsEmbed = async (guild,user,channelid) => {
+    const stats = await getUserStats(guild,user,channelid)
+
+    if (stats.role == "globaladmin"){
+        var newRole = `🟢 \`${l.stats.switches.globalAdmin}\``
+    }else if (stats.role == "ticketadmin"){
+        var newRole = `🟡 \`${l.stats.switches.ticketAdmin}\``
+    }else if (stats.role == "member"){
+        var newRole = `🔴 \`${l.stats.switches.member}\``
+    }
+
+    const sentences = [
+        `${l.stats.role}: ${newRole}`,
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.userTitle}`.replace("{0}",`${stats.userName}!`))
+        .setDescription(sentences.join("\n"))
+    return embed
+}
+
+module.exports = {
+    updateGlobalStats,
+    updateTicketStats,
+    updateUserStats,
+
+    removeStats,
+    existStats,
+    getStats,
+
+    startupStatsManager,
+
+    getGlobalStats,
+    getTicketStats,
+    getUserStats,
+    createGlobalStatsEmbed,
+    createTicketStatsEmbed,
+    createUserStatsEmbed
+}

core/ticketActions/ticketAutoclose.js

@@ -43,6 +43,15 @@ module.exports = () => {
                         require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
                         storage.delete("autocloseTickets",channel.id)
 
+                        //STATS
+                        bot.statsManager.updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+                            if (typeof current != "undefined") return current+1
+                            return 1
+                        })
+                        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+                            return "autoclosed"
+                        })
+
                         channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
                     }
                 

core/ticketActions/ticketCloser.js

@@ -51,9 +51,14 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
 
     if (mode == "delete" || mode == "deletenotranscript"){
         //delete
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
         //check perms
         if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
             permsChecker.sendUserNoPerms(user)
             return
         }
@@ -72,24 +77,35 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
         storage.delete("autocloseTickets",channel.id)
         if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
 
-        //getID & send DM & send api event
-
-        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
-        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
         require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_DELETED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_DELETED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.removeStats("ticket","CREATED_BY",channel.id)
+        bot.statsManager.removeStats("ticket","CREATED_AT",channel.id)
+        bot.statsManager.removeStats("ticket","STATUS",channel.id)
+
         hiddendata.push({key:"pendingdelete",value:"true"})
         bot.hiddenData.writeHiddenData(channel.id,hiddendata)
 
     }else if (mode == "close"){
         //close
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
         //check perms
         if (config.system.closeMode == "adminonly"){
             if (!guild) return
-            if (!permsChecker.command(user.id,guild.id)){
+            if (!permsChecker.ticket(user.id,guild.id,ticketId)){
                 permsChecker.sendUserNoPerms(user)
                 return
             }
@@ -129,16 +145,6 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
             }
         })
 
-        //ticketinfo error
-        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")
-
-        //add ticket adminroles
-
-        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
-        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
-        const ticketId = hiddendata.find(d => d.key == "type").value
-        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
         if (!ticketData) return
         if (ticketData.closedCategory.enable){
             /**@type {discord.CategoryChannel} */
@@ -184,13 +190,26 @@ exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
 
         //send api event
         require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_CLOSED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_CLOSED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+            return "closed"
+        })
     }
 
     /**
      * 
      * @param {discord.TextChannel} channel 
      * @param {Number} limit 
-     * @returns 
+     * @returns {Promise<discord.Message[]>} 
      */
     const getmessages = async (channel,limit) => {
         const final = []

core/ticketActions/ticketOpener.js

@@ -49,24 +49,17 @@ module.exports = () => {
             const currentTicketOptions = configParser.getTicketById(customId)
             if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
 
-            if (interaction.isButton()){
+            if (interaction.isButton() || interaction.isStringSelectMenu() || interaction.isChatInputCommand()){
                 try{
                     await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
                 }catch{}
-            }else if (interaction.isChatInputCommand()){
-                try {
-                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
-                } catch{}
-            }else if (interaction.isStringSelectMenu()){
-                try {
-                   await interaction.deferUpdate()
-                } catch{}
             }
 
-            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){
+            const currentUserTicketAmount = storage.get("amountOfUserTickets",interaction.member.id)
+            if (config.system.maxAmountOfTickets == 0 || !currentUserTicketAmount || currentUserTicketAmount == "false" || Number(currentUserTicketAmount) < config.system.maxAmountOfTickets){
 
                 //update storage
-                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(currentUserTicketAmount)+1)
                 var ticketNumber = interaction.member.user.username
 
                 //set ticketName
@@ -96,7 +89,7 @@ module.exports = () => {
                 permissionsArray.push({
                     id:interaction.member.user,
                     type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
                 })
 
                 //add main adminroles
@@ -108,7 +101,7 @@ module.exports = () => {
                         permissionsArray.push({
                             id:adminrole,
                             type:"role",
-                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
                         })
                     }catch{}
                 })
@@ -127,7 +120,7 @@ module.exports = () => {
                             permissionsArray.push({
                                 id:adminrole,
                                 type:"role",
-                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
                             })
                         }catch{}
                     }
@@ -144,7 +137,7 @@ module.exports = () => {
                                 permissionsArray.push({
                                     id:adminrole,
                                     type:"role",
-                                    allow:[pfb.AddReactions,pfb.ViewChannel],
+                                    allow:[pfb.AddReactions,pfb.ViewChannel,pfb.ReadMessageHistory],
                                     deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
                                 })
                             }catch{}
@@ -214,6 +207,25 @@ module.exports = () => {
                     log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
                     require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
 
+                    //STATS:
+                    bot.statsManager.updateGlobalStats("TICKETS_CREATED",(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateUserStats("TICKETS_CREATED",interaction.user.id,(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_BY",ticketChannel.id,(current) => {
+                        return interaction.user.id
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_AT",ticketChannel.id,(current) => {
+                        return new Date().getTime()
+                    })
+                    bot.statsManager.updateTicketStats("STATUS",ticketChannel.id,(current) => {
+                        return "open"
+                    })
+
                     const channelbutton = new discord.ActionRowBuilder()
                         .addComponents([
                             new discord.ButtonBuilder()
@@ -229,16 +241,16 @@ module.exports = () => {
                     }
                     catch{log("system","failed to send DM")}
 
-                    if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
+                    if (((interaction.isButton() || interaction.isStringSelectMenu()) && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
                         if (interaction.deferred){
                             interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
                         }else{
                             interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
                         }
                     }
-                    
                 })
             }else{
+                interaction.editReply({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                 try {
                     if (config.system.dmMessages){
                         interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})

core/ticketActions/ticketReopener.js

@@ -6,15 +6,26 @@ const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
 const pfb = discord.PermissionFlagsBits
+const permsChecker = require("../utils/permisssionChecker")
 
 /**
      * 
      * @param {discord.Guild} guild 
      * @param {discord.TextBasedChannel} channel 
      * @param {discord.User} user 
+     * @param {String} ticketId option id
      * @returns 
      */
-const reopenTicket = (guild,channel,user) => {
+const reopenTicket = (guild,channel,user,ticketId) => {
+    //check perms
+    if (config.system.closeMode == "adminonly"){
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+    }
+
     log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.username}])
 
     var permissionsArray = []
@@ -46,9 +57,21 @@ const reopenTicket = (guild,channel,user) => {
             }
         }
     })
-
     channel.permissionOverwrites.set(permissionsArray)
 
     require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+    
+    //STATS
+    bot.statsManager.updateGlobalStats("TICKETS_REOPENED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateUserStats("TICKETS_REOPENED",user.id,(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+        return "reopened"
+    })
 }
 exports.reopenTicket = reopenTicket

core/transcriptSystem/communication/compileJsonV1.js

@@ -95,7 +95,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
         bot:{
             name:data.bot.name || "Open Ticket",
             id:Number(data.bot.id) || 0,
-            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
         },
         ticket:{
             name:channel.name,

core/transcriptSystem/communication/compileJsonV2.js

@@ -10,7 +10,7 @@ const version = require("../info.json").version
 
 const mentions = require("./mentions").replacementions
 
-/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}} OTTranscriptStyle} */
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}, favicon:{enableCustomFavicon:Boolean, imageUrl:String}} OTTranscriptStyle} */
 /**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
 /**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
 /**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
@@ -215,7 +215,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                         interactionName:msg.interaction.commandName
                     },
                     user:{
-                        name:msg.interaction.user.username,
+                        name:msg.interaction.user.displayName,
                         id:msg.interaction.user.id,
                         color:replycolor,
                         pfp:msg.interaction.user.displayAvatarURL(),
@@ -227,15 +227,15 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
             }else if (replytype == "reply"){
 
                 var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
-                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.username.length)) : "deleted this message"
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.displayName.length)) : "deleted this message"
                 const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
                 const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
                 
                 var user = (replycontentRAW && replycontentRAW.content) ? {
-                    name:(replycontentRAW) ? replycontentRAW.author.username : "undefined",
+                    name:(replycontentRAW) ? replycontentRAW.author.displayName : "undefined",
                     id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
                     color:replycolor,
-                    pfp:(replycontentRAW) ? replycontentRAW.author.username : "",
+                    pfp:(replycontentRAW) ? replycontentRAW.author.displayName : "",
                     bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
                     system:(replycontentRAW) ? replycontentRAW.author.system : false,
                     verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
@@ -264,7 +264,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
             const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
             messagesArray.push({
                 author:{
-                    name:msg.author.username,
+                    name:msg.author.displayName,
                     id:msg.author.id,
                     color:authorColor,
                     pfp:msg.author.displayAvatarURL(),
@@ -288,6 +288,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
     const dsb = data.style.background
     const dsh = data.style.header
     const dss = data.style.stats
+    const dsf = data.style.favicon
 
     /**@type {OTTranscriptCompileInput} */
     const result = {
@@ -317,7 +318,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
         bot:{
             name:data.bot.name || "Open Ticket",
             id:data.bot.id || 0,
-            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
         },
         ticket:{
             name:channel.name,
@@ -331,7 +332,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
             creatorid:data.ticket.creatorid,
             creatorpfp:data.ticket.creatorpfp,
 
-            closedbyname:user.username,
+            closedbyname:user.displayName,
             closedbyid:user.id,
             closedbypfp:user.displayAvatarURL(),
 
@@ -382,8 +383,8 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                 name:"test-server"
             },
             customFavicon:{
-                enabled:false,
+                enabled:dsf.enableCustomFavicon,
-                image:"https://openticket.dj-dj.be"
+                image:(dsf.imageUrl) ? dsf.imageUrl : "https://openticket.dj-dj.be"
             },
             additionalFlags:[]
         }

core/transcriptSystem/communication/index.js

@@ -17,12 +17,12 @@ exports.upload = async (json) => {
         const data = encodeURIComponent(JSON.stringify(json))
 
         try {
-        const res = await axios.post("https://transcripts.dj-dj.be/api/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        const res = await axios.post("https://apis.dj-dj.be/transcripts/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
         if (res.status != 200) resolve(false)
         
         resolve(res.data)
         }catch(err){
-            console.log("failed transcript upload!",err.response)
+            console.log("Failed HTML transcript upload! Reached Ratelimit 429!")
             resolve(false)
         }
     })

core/transcriptSystem/embeds.js

@@ -34,18 +34,20 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
 
 /**
  * 
- * @param {String} name 
+ * @param {String} name channel name
- * @param {String} id 
+ * @param {String} url transcript url
- * @param {String} url
+ * @param {discord.User} user transcript closer
- * @param {discord.User} user 
+ * @param {discord.User} creator transcript creator
  */
-exports.tsready = (name,id,url,user) => {
+exports.tsready = (name,url,user,creator) => {
     const embed = new discord.EmbedBuilder()
         .setTitle("🧾 "+l.transcripts.title)
         .setColor(config.color)
         .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
         .setFooter({text:name})
         
+        if (creator) embed.setFields([{name:"Ticket Creator", value:"<@"+creator.id+">"}])
+
         if (url){
             embed.setURL(url)
             embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
@@ -72,7 +74,7 @@ exports.tserror = (name,id,user,err) => {
 
         const errDesc = (typeof err == "string") ? "\n"+err : ""
 
-        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://docs.openticket.dj-dj.be/the-system/transcripts/transcript-errors)"+errDesc)
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://otdocs.dj-dj.be/docs/current/docs/system/transcripts)"+errDesc)
     
     return embed
 }

core/transcriptSystem/manager.js

@@ -15,7 +15,7 @@ const checkAvailability = async () => {
     if (process.argv.some((v) => v == "--tsoffline")) return true
     const axios = require("axios").default
     try{
-        const res = await axios.get("https://transcripts.dj-dj.be/api/status.json")
+        const res = await axios.get("https://apis.dj-dj.be/transcripts/status.json")
         if (!res || !(res.status == 200) || !res.data) return false
 
         if (res.data && res.data["v2"] == "online") return true
@@ -35,6 +35,10 @@ const checkAvailability = async () => {
  */
 module.exports = async (messages,guild,channel,user,reason) => {
     require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    bot.statsManager.updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
     const msglist = await channel.messages.fetchPinned()
 
     const chName = channel.name
@@ -55,6 +59,7 @@ module.exports = async (messages,guild,channel,user,reason) => {
             const tsb = tsconfig.style.background
             const tsh = tsconfig.style.header
             const tss = tsconfig.style.stats
+            const tsf = tsconfig.style.favicon
             const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
                 style:{
                     background:{
@@ -75,17 +80,21 @@ module.exports = async (messages,guild,channel,user,reason) => {
                         valueTextColor:tss.valueTextColor,
                         hideBackgroundColor:tss.hideBackgroundColor,
                         hideTextColor:tss.hideTextColor
+                    },
+                    favicon:{
+                        enableCustomFavicon:tsf.enableCustomFavicon,
+                        imageUrl:tsf.imageUrl
                     }
                     
                 },
                 bot:{
-                    name:client.user.username,
+                    name:client.user.displayName,
                     id:client.user.id,
                     pfp:client.user.displayAvatarURL(),
                 },
                 ticket:{
                     creatorid:ticketopener.id,
-                    creatorname:ticketopener.username,
+                    creatorname:ticketopener.displayName,
                     creatorpfp:ticketopener.displayAvatarURL(),
 
                     openedtime:opentime.getTime(),
@@ -104,11 +113,35 @@ module.exports = async (messages,guild,channel,user,reason) => {
                     if (!tc) return
                     tc.send({embeds:[errembed],files:[attachment]})
                 }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
                 return
             }
 
             const TSdata = await require("./communication/index").upload(JSONDATA)
-            if (!TSdata) return false
+            if (!TSdata){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`HTML Transcript API: reached ratelimit`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return false
+            }
 
             if (TSdata.status == "success"){
                 //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
@@ -136,12 +169,12 @@ module.exports = async (messages,guild,channel,user,reason) => {
                 //ready
                 setTimeout(() => {
                     if (msg){
-                        msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                        msg.edit({embeds:[tsembeds.tsready(chName,url,user,ticketopener)]})
                     }
 
                     if (tsconfig.sendTranscripts.enableDM){
                         if (!user) return
-                        const embed = tsembeds.tsready(chName,chId,url,user)
+                        const embed = tsembeds.tsready(chName,url,user,ticketopener)
                         try {
                             ticketopener.send({embeds:[embed]})
                         }catch{}
@@ -158,10 +191,16 @@ module.exports = async (messages,guild,channel,user,reason) => {
                     if (!tc) return
                     tc.send({embeds:[errembed],files:[attachment]})
                 }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
             }
         }else{
             const attachment = await require("./oldTranscript").createTranscript(messages,channel)
-            const embed = tsembeds.tsready(chName,chId,false,user)
+            const embed = tsembeds.tsready(chName,null,user,ticketopener)
 
             if (tsconfig.sendTranscripts.enableChannel){
                 /**@type {discord.TextChannel|undefined} */
@@ -170,6 +209,12 @@ module.exports = async (messages,guild,channel,user,reason) => {
                 if (!tc) return
                 tc.send({embeds:[embed],files:[attachment]})
             }
+            if (tsconfig.sendTranscripts.enableDM && user){
+                const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                try {
+                    ticketopener.send({embeds:[embed],files:[attachment]})
+                }catch{}
+            }
         }
     }
     asyncmanager()

core/utils/getButton.js

@@ -2,10 +2,13 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
 const l = bot.language
-
-/**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
-const getColor = (color) => {
 const b = discord.ButtonStyle
+
+/**
+ * @param {String} color
+ * @returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+const getColor = (color) => {
+    if (color){
         if (color.toLowerCase() == "red"){
             return b.Danger
         }else if (color.toLowerCase() == "green"){
@@ -14,11 +17,12 @@ const getColor = (color) => {
             return b.Primary
         }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
             return b.Secondary
-    }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+        }else if (color.toUpperCase() == "DANGER" || color.toUpperCase() == "SECONDARY" || color.toUpperCase() == "SUCCESS" || color.toUpperCase() == "PRIMARY"){
             return color
         }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
             return b.Secondary
         }else return b.Secondary
+    }else return b.Secondary
 }
 
 const getOption = (id) => {

core/utils/getDropdown.js

@@ -43,7 +43,7 @@ exports.getDropdown = (ids,placeholder) => {
             }else{
                 if (option.label) selectComponent.setLabel(option.label)
                 if (option.icon) selectComponent.setEmoji(option.icon)
-                if (option.description) selectComponent.setDescription(option.description)
+                if (option.description && option.description.length < 100) selectComponent.setDescription(option.description)
             }
 
             dropdown.addOptions(selectComponent)

core/utils/liveStatus.js

@@ -46,7 +46,7 @@ const getLivestatus = (local) => {
             }
         }else{
             try {
-                axios.get("https://livestatus.dj-dj.be/openticket.json").then((res) => {
+                axios.get("https://apis.dj-dj.be/livestatus/announcements/openticket.json").then((res) => {
                     const livestatus = res.data
                     if (!Array.isArray(livestatus)) return resolve(false)
                     if (!livestatus) return resolve(false)
@@ -135,79 +135,3 @@ exports.run = async (pluginData) => {
 
     console.log(final.join("\n\n"))
 }
-
-var waitTime = new Date().getTime()
-var waitTimeEnabled = false
-
-/**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
-const uploadLiveStatus = (options) => {
-    return new Promise((resolve,reject) => {
-        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
-        try {
-            var data = encodeURIComponent(JSON.stringify(options))
-            axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
-                if (res.status == 200) resolve(true)
-                else resolve(false)
-            })
-        }catch{
-            resolve(false)
-        }
-    })
-}
-
-/**@param {String} err @returns {Promise<Boolean>}*/
-exports.liveStatusUploadManager = async (err) => {
-    return new Promise(async (resolve) => {
-        
-        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
-        else{
-            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
-            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
-            const transcriptMode = tsenabled ? tsmode : false
-            const slashMode = getSlashEnabled()
-
-            try {
-                if (waitTimeEnabled){
-                    if (new Date().getTime() < waitTime){
-                        waitTimeEnabled = false
-                        return resolve(false)
-                    }
-                }
-                const result = await uploadLiveStatus({
-                    bot:{
-                        id:client.user.id,
-                        name:client.user.username,
-                        pfp:client.user.displayAvatarURL()
-                    },
-                    error:err,
-                    openticket:{
-                        config:{
-                            //TEMPORARY SOLUTION => AXIOS 414 ERROR!
-                            //messages:config.messages,
-                            //options:config.options,
-                            //transcripts:bot.tsconfig,
-                            //system:config.system
-                        },
-                        language:config.languageFile,
-                        version:"3.4.4",
-                        slashcmds:slashMode,
-                        transcripts:transcriptMode,
-                        plugins:fs.readdirSync("./plugins"),
-                        pluginload:globalPluginData
-                    },
-                    details:{
-                        errortime:new Date().getTime()
-                        //TEMPORARY SOLUTION => AXIOS 414 ERROR!
-                        //actions:this.actionRecorder,
-                        //database:fs.readFileSync("./storage/database.json").toString()
-                    }
-                })
-                if (!result){
-                    waitTime = new Date().getTime()+30000
-                    waitTimeEnabled = true
-                }
-                resolve(result)
-            }catch{resolve(false)}
-        }
-    })
-}

core/utils/permisssionChecker.js

@@ -12,12 +12,12 @@ const storage = bot.storage
  * @param {String} guildid
  * @returns {Boolean} has permissions?
  */
-exports.command = (memberid,guildid) => {
+exports.global = (memberid,guildid) => {
     bot.actionRecorder.push({
         category:"ot.managers.permissionChecker",
         file:"./core/permissionChecker.js",
         time:new Date().getTime(),
-        type:"command"
+        type:"global"
     })
     const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
     if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
@@ -25,6 +25,33 @@ exports.command = (memberid,guildid) => {
     }else {return true}
 }
 
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @param {String} optionid
+ * @returns {Boolean} has permissions?
+ */
+exports.ticket = (memberid,guildid,optionid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"ticket"
+    })
+
+    const option = config.options.find((opt) => opt.id == optionid)
+    const ticketadmins = option && option.adminroles ? option.adminroles : []
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+
+    const isGlobalAdmin = config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)})
+    const isTicketAdmin = ticketadmins.some((item)=>{return permsmember.roles.cache.has(item)})
+    const hasAdministrator = permsmember.permissions.has("Administrator")
+    const hasManageGuild = permsmember.permissions.has("ManageGuild")
+
+    return isGlobalAdmin || isTicketAdmin || hasAdministrator || hasManageGuild
+}
+
 /**
  * 
  * @param {discord.User} user 

index.js

@@ -17,22 +17,19 @@
     
     SUGGESTING NEW FEATURES:
     =====================
-    Open Ticket is a community project. This means that 
+    Open Ticket is an open-source community project!
-    almost all feature ideas come from our community. 
+    Because of this, almost 80% of all features in OT were ideas from our community!
-    Are you missing something you want in open ticket? 
+    Feel free to add new ideas in our discord server
-    Then join our Discord server and we will add it (if possible)
+    or via github issues! Translations are always welcome!
-
-    Did you know that 80% of all features in OT were ideas from our community?
-
 
 
     INFORMATION:
     ============
-    Open Ticket v3.4.4  -  © DJdj Development
+    Open Ticket v3.5.6  -  © DJdj Development
 
     discord: https://discord.dj-dj.be
     website: https://www.dj-dj.be
-    github: https://openticket.dj-dj.be
+    github: https://otgithub.dj-dj.be
     support e-mail: support@dj-dj.be
 
     Config files:
@@ -41,7 +38,7 @@
 
     Send ./openticketdebug.txt when there are errors!
  */
-
+/** discord :)*/
 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
@@ -57,9 +54,10 @@ const client = new discord.Client({
     partials:[Partials.Channel,Partials.Message]
 })
 exports.client = client
-client.setMaxListeners(50)
+client.setMaxListeners(120)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
 
+//LOAD CONFIG
 var tempconfig = require("./config.json")
 /**@type {Boolean} */
 var isDevConfig = false
@@ -75,31 +73,34 @@ if (process.argv.some((v) => v == "--devconfig")){
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
 exports.developerConfig = isDevConfig
-
 const config = tempconfig
 exports.config = config
-
 const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
 exports.tsconfig = tsconfig
 
+//LOAD LANGUAGE
 const language = require("./core/languageManager").language
 exports.language = language
+
+//LOAD FLAGS
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
 
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
-exports.storage = require('./core/dynamicdatabase/storage')
+exports.storage = require('./core/dynamicdatabase/storage').main
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
 
+exports.statsStorage = require('./core/dynamicdatabase/storage').stats
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded stats storage")
+
 exports.errorLog = require("./core/errorLogSystem")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
 this.errorLog.log("debug","loaded new logs")
 
+//LOAD SYSTEM LIBRARYS
 exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
-
 exports.hiddenData = require("./core/utils/hiddendata")
 this.errorLog.log("debug","loaded hiddendataTM")
-
 exports.embeds = {
     commands:require("./core/interactionHandlers/embeds/commands")
 }
@@ -110,6 +111,10 @@ exports.buttons = {
 }
 this.errorLog.log("debug","loaded buttons & embeds")
 
+exports.statsManager = require("./core/statsManager")
+this.statsManager.startupStatsManager()
+
+//START CLIENT LOGIN PROCESS
 client.on('ready',async () => {
     this.errorLog.log("debug","client logged in")
     this.actionRecorder.push({
@@ -118,17 +123,19 @@ client.on('ready',async () => {
         time:new Date().getTime(),
         type:"client.loggedin.success"
     })
-    var statusSet = false
     const setStatus = (type,text) => {
-        if (statusSet == true) return
+        const getTypeEnum = (type) => {
-        const getTypeEnum = (text) => {
+            if (type.toLowerCase() == "playing") return discord.ActivityType.Playing
-            if (text.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (type.toLowerCase() == "listening") return discord.ActivityType.Listening
-            else if (text.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (type.toLowerCase() == "watching") return discord.ActivityType.Watching
-            else if (text.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else if (type.toLowerCase() == "custom") return discord.ActivityType.Custom
             else return discord.ActivityType.Listening
         }
-        client.user.setActivity(text,{type:getTypeEnum(type)})
+        client.user.setActivity({
-        statusSet = true
+            type:getTypeEnum(type),
+            state:(text.toLowerCase() == "custom") ? text : undefined,
+            name:text
+        })
     }
     this.errorLog.log("debug","bot status loaded")
     this.actionRecorder.push({
@@ -154,6 +161,10 @@ client.on('ready',async () => {
 
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
+            //refresh status every 10 minutes
+            setInterval(() => {
+                setStatus(config.status.type,config.status.text)
+            },(60*10*1000))
         }
 
         this.actionRecorder.push({
@@ -226,7 +237,7 @@ client.on('ready',async () => {
         }
     }
 
-    //load plugins
+    //LOAD PLUGINS (after client login)
     this.actionRecorder.push({
         category:"ot.managers.plugins",
         file:"./core/api/pluginlauncher.js",
@@ -242,6 +253,8 @@ client.on('ready',async () => {
     })
     this.errorLog.log("debug","loading plugins")
 })
+
+//LOAD CHECKER.JS
 if (!require("./core/api/api.json").disable.checkerjs.all){
     this.actionRecorder.push({
         category:"ot.managers.main",
@@ -260,6 +273,7 @@ if (!require("./core/api/api.json").disable.checkerjs.all){
     })
 }
 
+//LOAD COMMANDS & CORE
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
@@ -283,6 +297,8 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/claim")()
     require("./commands/unclaim")()
     require("./commands/change")()
+    require("./commands/stats")()
+
     this.actionRecorder.push({
         category:"ot.managers.loader",
         file:"./index.js",
@@ -314,6 +330,7 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     })
 }
 
+//LOAD API
 this.actionRecorder.push({
     category:"ot.managers.loader",
     file:"./index.js",
@@ -331,6 +348,7 @@ this.actionRecorder.push({
     type:"api.success"
 })
 
+//ERROR SYSTEM
 this.actionRecorder.push({
     category:"ot.managers.loader",
     file:"./index.js",
@@ -368,11 +386,6 @@ process.on("uncaughtException",async (error,origin) => {
     errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
 
     APIEvents.onError(error.name+": "+error.message,new Date())
-
-    //TEMPORARY INTEGRATION FOR LIVESTATUS ERROR UPLOADER:
-    try {
-        await require("./core/utils/liveStatus").liveStatusUploadManager(error.name+": "+error.message+" | origin: "+origin+"\n"+error.stack)
-    } catch {this.errorLog.log("info","FAILED TO AUTO-REPORT ERROR! (you can ignore this error)")}
 })
 
 this.actionRecorder.push({
@@ -382,6 +395,55 @@ this.actionRecorder.push({
     type:"debugsystem.success"
 })
 
-const token = config.token.fromENV ? process.env.TOKEN : config.token.value
+//PARSE .env FILE FROM DOTENV LIB
-client.login(token)
+//npm i dotenv
+//https://github.com/motdotla/dotenv
+/**@param {Buffer} src */
+const loadFromDotEnv = (src) => {
+    const LINE = /(?:^|^)\s*(?:export\s+)?([\w.-]+)(?:\s*=\s*?|:\s+?)(\s*'(?:\\'|[^'])*'|\s*"(?:\\"|[^"])*"|\s*`(?:\\`|[^`])*`|[^#\r\n]+)?\s*(?:#.*)?(?:$|$)/mg
+    
+    const obj = {}
+    
+    // Convert buffer to string
+    let lines = src.toString()
+    
+    // Convert line breaks to same format
+    lines = lines.replace(/\r\n?/mg, '\n')
+    
+    let match
+    while ((match = LINE.exec(lines)) != null) {
+        const key = match[1]
+    
+        // Default undefined or null to empty string
+        let value = (match[2] || '')
+    
+        // Remove whitespace
+        value = value.trim()
+    
+        // Check if double quoted
+        const maybeQuote = value[0]
+    
+        // Remove surrounding quotes
+        value = value.replace(/^(['"`])([\s\S]*)\1$/mg, '$2')
+    
+        // Expand newlines if double quoted
+        if (maybeQuote === '"') {
+        value = value.replace(/\\n/g, '\n')
+        value = value.replace(/\\r/g, '\r')
+        }
+    
+        // Add to object
+        obj[key] = value
+    }
+    process.env.TOKEN = obj.TOKEN
+}
+
+//LOGIN SYSTEM
+if (config.token.fromENV){
+    loadFromDotEnv(fs.readFileSync(".env"))
+    client.login(process.env.TOKEN)
+}else{
+    client.login(config.token.value)
+}
+
 this.errorLog.log("debug","login with token")

language/arabic.json

@@ -1,43 +1,43 @@
 {
-    "_CREDITS":"ChilledBroke#9986 & M4#5882",
+    "_CREDITS":"deqressing",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors": {
         "missingArgsTitle": "قيمة غير صالحة!",
         "missingArgsDescription": "قيمة مفقودة",
         "noPermsTitle": "ليس لديك برمشنات !",
         "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-        "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التيكت!",
-        "chooseFromListTitle": "Invalid ID",
+        "chooseFromListTitle": "الايدي غير صحيح!",
         "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
         "boterror": "خلل في البوت !",
         "notInTicketTitle": "انت لست في تكت!",
-        "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التيكت!",
-        "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+        "ticketDoesntExist": "هذا التيكت لم يعد فعال!",
         "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-        "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+        "anotherOption": "هذا الخيار ليس التيكت و لكنه شيء أخر!",
         "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التيكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
         "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
     },
     "commands": {
-        "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التيكت!",
-        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التيكت!",
-        "renameTitle": "تم تغيير أسم التكت الى {0}!",
+        "renameTitle": "تم تغيير أسم التيكت الى {0}!",
-        "closeTitle": "تم أغلاق التكت!",
+        "closeTitle": "تم أغلاق التيكت!",
-        "deleteTitle": " جاري حذف التكت...",
+        "deleteTitle": " جاري حذف التيكت...",
-        "reopenTitle": "إعادة فتح التكت!",
+        "reopenTitle": "إعادة فتح التيكت!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"تم تعيين التيكت الى {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "unclaimTitle":"هذا التيكت لم يتم تعيينه لاحد",
-        "changeTitle":"Changed ticket type to {0}!",
+        "changeTitle":"!تم تغيير نوع التيكت الى {0}",
 
-        "statsTitle":"Here are the stats for {0}!",
+        "statsTitle":"ها هي احصائيات {0}",
-        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseTitle":"سيتم اغلاق التيكت تلقائيا في {0}",
-        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseRejectTitle":"تم الغاء اغلاق التيكت تلقائيا",
-        "autocloseWarn":"This only affects inactive tickets!",
+        "autocloseWarn":"هذا يؤثر فقط على التذاكر الغير نشطة",
 
-        "goToTicket":"go to ticket",
+        "goToTicket":"الذهاب الى التيكت",
         "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
         "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
     },
@@ -47,55 +47,89 @@
         "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
 
         "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-        "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+        "renameCmd": "إعادة تسمية التيكت. (بدون مسافات)",
-        "closeCmd": "أغلاق التكت.",
+        "closeCmd": "أغلاق التيكت.",
-        "deleteCmd": "حذف التكت.",
+        "deleteCmd": "حذف التيكت.",
-        "addCmd": "إضافة مستخدم الى التكت.",
+        "addCmd": "إضافة مستخدم الى التيكت.",
-        "removeCmd": "إزالة مستخدم من التكت.",
+        "removeCmd": "إزالة مستخدم من التيكت.",
         "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
-        "changeCmd":"Change ticket type.",
+        "changeCmd":"تغيير نوع التيكت.",
-        "claimCmd":"Claim a ticket.",
+        "claimCmd":"تعيينك لتيكت معين.",
-        "unclaimCmd":"Unclaim a ticket.",
+        "unclaimCmd":"الغاء التغيين لتيكت معين",
-        "statsCmd":"View ticket stats.",
+        "statsCmd":"اضهار احصائيات التيكت",
-        "autocloseCmd":"Set timer to automatically close ticket"
+        "autocloseCmd":"قم بضبط مؤقت لاغلاق التيكت تلقائياً"
     },
     "buttons": {
-        "close": "إغلاق التكت",
+        "close": "إغلاق التيكت",
-        "delete": "حذف التكت",
+        "delete": "حذف التيكت",
-        "reopen": "إعادة فتح التكت",
+        "reopen": "إعادة فتح التيكت",
-        "closeWithReason":"close with reason"
+        "closeWithReason":"اغلاق مع سبب"
     },
     "messages": {
-        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التيكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التيكت او إعادة فتحة مجدداً!*",
         "createdTitle": "تم إنشاء تكت!",
         "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
         "newTicketDmTitle": "تكت جديد!",
-        "closedTicketDmTitle": "تم إغلاق التكت!",
+        "closedTicketDmTitle": "تم إغلاق التيكت!",
-        "deletedTicketDmTitle": "تم حذف التكت!",
+        "deletedTicketDmTitle": "تم حذف التيكت!",
         "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
         "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
         "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-        "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        "reopenTicketDmDescription": "تم إعادة فتح التيكت!",
         
         "chooseCategory": "أختر الكتقاجوري:",
-        "gettingdeleted": "يتم حذف التكت...",
+        "gettingdeleted": "يتم حذف التيكت...",
 
         "none": "لا يوجد",
         "reason": "سبب",
-        "createdat":"created at",
+        "createdat":"تم الانشاء في",
-        "openedby":"opened by",
+        "openedby":"تم الانشاء من قبل",
-        "deletedby":"deleted by",
+        "deletedby":"تم الحذف من قبل",
-        "closedby":"closed by",
+        "closedby":"تم الاغلاق من قبل",
         
-        "modalreason":"What is the reason for closing this ticket?",
+        "modalreason":"ماهو سببك لاغلاق التيكت؟",
-        "chooseATicket": "Choose a ticket"
+        "chooseATicket": "اختار تيكت معين"
     },
     "transcripts":{
-        "title":"Transcript",
+        "title":"سجل",
-        "processed":"This transcript is being processed",
+        "processed":"يتم معالجة هذا السجل...",
-        "wait":"Please wait!",
+        "wait":"فضلا انتظر",
-        "estimated":"Estimated time",
+        "estimated":"الوقت المتوقع",
-        "available":"The transcript is available here"
+        "available":"تم انشاء السجل وهو متاح هنا"
+    },
+    "stats":{
+        "globalTitle":"احصائيات العامه",
+        "ticketTitle":"احصائيات التيكت ل {0}",
+        "userTitle":"احصائيات المستخدم {0}",
+        "systemTitle":"احصائيات السيستم",
+        "versionTitle":"نسخة البوت",
+
+        "ticketsCreated":"التيكتس التي تمت انشاؤه",
+        "ticketsClosed":"التيكتس التي تمت اغلاقه",
+        "ticketsDeleted":"التيكتس التي تمت حذفه",
+        "ticketsReopened":"التيكتس التي تمت العادة فتحه",
+        "ticketsAutoclosed":"التيكتس التي تمت اغلاقه تلقائيا",
+        "transcriptsCreated":"السجلات التي تمت انشاؤه",
+        "startupDate":"تم تشغيل البوت في",
+        "latestUpdate":"اخر التحديثات",
+        "ticketCreatedOn":"تم انشاءالتيكت في",
+        "ticketCreatedBy":"تم انشاء التيكت من قبل",
+        "messagesSent":"جميع الرسائل",
+        "status":"الحالة",
+        "participants":"المشاركون",
+        "role":"الرانك",
+
+        "switches":{
+            "globalAdmin":"ادمن عام",
+            "ticketAdmin":"ادمن تيكت",
+            "member":"عضو",
+            "open":"مفتوح",
+            "reopened":"اعادة فتحه",
+            "closed":"مغلق",
+            "autoclosed":"مغلق تلقائياً"
+        },
+
+        "errorUserNotFound":"هذا المستخدم لم يتم العثور عليه في قاعدة بياناتنا!"
     }
 }

language/bulgarian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Stragar",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
+
+    "errors":{
+        "missingArgsTitle":"Грешни Аргументи!",
+        "missingArgsDescription":"Липсват Аргументи",
+        "noPermsTitle":"Нямате позволение!",
+        "noPermsDescription":"Трябва ви `ADMINISTRATOR` правомощия или да бъде в списъка с роли!",
+        "noPermsDelete":"Само админ може да изтрива тикети!",
+        "chooseFromListTitle":"Грешно ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Грешка на Бота!",
+        "notInTicketTitle":"Не сте в билет!",
+        "notInTicketDescription":"Тази команда не работи извън тикета!",
+        "ticketDoesntExist":"Този тикет е изтрит!",
+        "roleDoesntExist":"Тази роля вече не съществува!",
+        "anotherOption":"Тази опция не е тикет, а друг вид!",
+        "maxAmountTitle":"Достигнахте максимален лимит!",
+        "maxAmountDescription":"Вече имате прекалено много брой тикети!\nНе може да създадете нов!",
+        "somethingWentWrong":"**Нещо се обърка!**\nОпитай отново след малко!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавен {0} в тикета!",
+        "userRemovedTitle":"Премахнат {0} от тикета!",
+        "renameTitle":"Името е сменено на {0}!",
+        "closeTitle":"Затворете тикета",
+        "deleteTitle":"Изтрийте този тикет...",
+        "reopenTitle":"Отоворете тикета отново!",
+        
+        "claimTitle":"Този тикет е взет от {0}",
+        "unclaimTitle":"Този тикет не може да бъде взет вече!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Статистика за {0}!",
+        "autocloseTitle":"Този тикет ще се затвори автоматично след {0}!",
+        "autocloseRejectTitle":"Този тикет вече няма да се затваря автоматично!",
+        "autocloseWarn":"Това засяга само неактивни тикети!",
+
+        "goToTicket":"отидете на тикет",
+        "ticketWarning":"Текста е добавен по-долу!",
+        "maxTicketWarning":"**Предопреждение:** _Ти можеш да създадеш {0} тикети(s) време!_"
+    },
+    "helpMenu":{
+        "title":"Налични команди:",
+        "header1":"**Отидете на {0}, за да създадете тикет!**\n\n",
+        "header2":"**Изпълнете командата `/new` или `/ticket`, за да създадете тикет!**\n\n",
+
+        "msgCmd":"Създаване на вградено съобщение с бутони. (само за администратори)",
+        "renameCmd":"Преименувайте билет. (без интервали)",
+        "closeCmd":"Затвори билет.",
+        "deleteCmd":"Изтрий билет.",
+        "addCmd":"Добави потребител към билета.",
+        "removeCmd":"Премахни потребител от билета.",
+        "reopenCmd":"Повторно отваряне на билет след като е затворен.",
+        "changeCmd":"Промени типа на билета.",
+        "claimCmd":"Претендирай за билет.",
+        "unclaimCmd":"Откажи претенцията за билет.",
+        "statsCmd":"Преглед на статистиката на билета.",
+        "autocloseCmd":"Задай таймер за автоматично затваряне на билета"
+    },
+    "buttons":{
+        "close":"Затвори билет",
+        "delete":"Изтрий билет",
+        "reopen":"Повторно отвори билет",
+        "closeWithReason":"затвори с причина"
+    },
+    "messages":{
+        "closedDescription":"Само администраторите могат да говорят в този билет сега!\n\n*Кликнете върху бутона по-долу, за да изтриете или повторно отворите този билет!*",
+        "createdTitle":"Създаден билет!",
+        "createdDescription":"Вашият билет е създаден, можете да го забележите по пинг!",
+
+        "newTicketDmTitle":"Нов билет!",
+        "closedTicketDmTitle":"Билетът е затворен!",
+        "deletedTicketDmTitle":"Билетът е изтрит!",
+        "closedTicketDmDescription":"Вашият билет е затворен!",
+        "deletedTicketDmDescription":"Вашият билет е изтрит!",
+        "reopenTicketDmTitle":"Билетът е повторно отворен!",
+        "reopenTicketDmDescription":"Вашият билет е повторно отворен!",
+
+        "chooseCategory":"изберете категория:",
+        "gettingdeleted":"Билетът се изтрива...",
+
+        "none":"няма",
+        "reason":"причина",
+        "createdat":"създаден на",
+        "openedby":"отворен от",
+        "deletedby":"изтрит от",
+        "closedby":"затворен от",
+        
+        "modalreason":"Каква е причината за затваряне на този билет?",
+        "chooseATicket": "Изберете билет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Този транскрипт се обработва",
+        "wait":"Моля, изчакайте!",
+        "estimated":"Приблизително време",
+        "available":"Транскриптът е достъпен тук"
+    },
+    "stats":{
+        "globalTitle":"Глобална статистика",
+        "ticketTitle":"Статистика на билета за {0}",
+        "userTitle":"Статистика на потребителя за {0}",
+        "systemTitle":"Системна статистика",
+        "versionTitle":"Версия на бота",
+
+        "ticketsCreated":"Създадени билети",
+        "ticketsClosed":"Затворени билети",
+        "ticketsDeleted":"Изтрити билети",
+        "ticketsReopened":"Повторно отворени билети",
+        "ticketsAutoclosed":"Автоматично затворени билети",
+        "transcriptsCreated":"Създадени транскрипти",
+        "startupDate":"Дата на стартиране",
+        "latestUpdate":"Последно обновление",
+        "ticketCreatedOn":"Билет създаден на",
+        "ticketCreatedBy":"Билет създаден от",
+        "messagesSent":"Изпратени съобщения",
+        "status":"Статус",
+        "participants":"Участници",
+        "role":"Роля",
+
+        "switches":{
+            "globalAdmin":"Глобален администратор",
+            "ticketAdmin":"Администратор на билет",
+            "member":"Член",
+            "open":"Отворен",
+            "reopened":"Повторно отворен",
+            "closed":"Затворен",
+            "autoclosed":"Автоматично затворен"
+        },
+
+        "errorUserNotFound":"Този потребител не може да бъде намерен в базата данни за статистика!"
+    }
+}

language/custom.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"DJdj Development",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
@@ -97,5 +97,39 @@
         "wait":"Please wait!",
         "estimated":"Estimated time",
         "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/czech.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"spyeye_",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Neplatný Argument!",
@@ -97,5 +97,39 @@
         "wait":"Prosím počkej!",
         "estimated":"Odhadovaný čas",
         "available":"Záloha je uložena zde!"
+    },
+    "stats":{
+        "globalTitle":"Globální statistiky",
+        "ticketTitle":"Ticket statistiky pro {0}",
+        "userTitle":"Uživatelské statistiky pro {0}",
+        "systemTitle":"Sytstémov= statistiky",
+        "versionTitle":"Verze bota",
+
+        "ticketsCreated":"Ticketů vytvořeno:",
+        "ticketsClosed":"Tickety zavřeno:",
+        "ticketsDeleted":"Ticketu smazáno:",
+        "ticketsReopened":"Ticketů znovuotevřených:",
+        "ticketsAutoclosed":"Ticketů automaticky zavřeno:",
+        "transcriptsCreated":"Záloh ticketů vytvořeno:",
+        "startupDate":"Datum zapnutí",
+        "latestUpdate":"Poslední aktualizace",
+        "ticketCreatedOn":"Ticket založen na",
+        "ticketCreatedBy":"Ticket vytvořil",
+        "messagesSent":"Zpráva poslána",
+        "status":"Status",
+        "participants":"Účastníci",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Globální Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Člen",
+            "open":"Otevřený",
+            "reopened":"Znovuotevřený",
+            "closed":"Zavřený",
+            "autoclosed":"Automaticky zavřený"
+        },
+
+        "errorUserNotFound":"Tento uživatel nebyl nalezen v databázi statistik!"
     }
 }

language/danish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"the_gamer#5095",
+    "_CREDITS":".the_gamer",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors": {
     "missingArgsTitle": "Ugyldigt Argument!",
@@ -97,5 +97,39 @@
     "wait": "Vent venligst!",
     "estimated": "Estimeret tid",
     "available": "Transcriptet er tilgængelig her"
+  },
+  "stats":{
+    "globalTitle":"Globale Statestikker",
+    "ticketTitle":"Ticket Statestikker tilhørende: {0}",
+    "userTitle":"Bruger Statestikker tilhørende:  {0}",
+    "systemTitle":"System Statestikker",
+    "versionTitle":"Bot Version",
+
+    "ticketsCreated":"Tickets Oprettet",
+    "ticketsClosed":"Tickets Lukket",
+    "ticketsDeleted":"Tickets Slettet",
+    "ticketsReopened":"Tickets Genåbnet",
+    "ticketsAutoclosed":"Tickets Autolukket",
+    "transcriptsCreated":"Transcripts Oprettet",
+    "startupDate":"Startup Dato",
+    "latestUpdate":"Seneste Opdatering",
+    "ticketCreatedOn":"Ticket Oprettet Den",
+    "ticketCreatedBy":"Ticket Oprettet Af",
+    "messagesSent":"Beskeder sendt",
+    "status":"Status",
+    "participants":"Deltagere",
+    "role":"Rolle",
+
+    "switches":{
+        "globalAdmin":"Global Admin",
+        "ticketAdmin":"Ticket Admin",
+        "member":"Medlem",
+        "open":"Åben",
+        "reopened":"Genåbnet",
+        "closed":"Lukket",
+        "autoclosed":"Autolukket"
+    },
+
+    "errorUserNotFound":"Denne bruger kan ikke findes i statestik databasen!"
 }
 }

language/dutch.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"DJj123dj#1706",
+    "_CREDITS":"djj123dj",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Onjuiste parameters!",
@@ -97,5 +97,39 @@
         "wait":"Gelieve te wachten!",
         "estimated":"Geschatte tijd",
         "available":"Het transcript is hier beschikbaar"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats voor {0}",
+        "userTitle":"User Stats voor {0}",
+        "systemTitle":"Systeem Stats",
+        "versionTitle":"Bot Versie",
+
+        "ticketsCreated":"Tickets Gemaakt",
+        "ticketsClosed":"Tickets Gesloten",
+        "ticketsDeleted":"Tickets Verwijderd",
+        "ticketsReopened":"Tickets Heropend",
+        "ticketsAutoclosed":"Tickets Auto-gesloten",
+        "transcriptsCreated":"Transcripts Gemaakt",
+        "startupDate":"Opstart Datum",
+        "latestUpdate":"Laatste Update",
+        "ticketCreatedOn":"Ticket Gemaakt Op",
+        "ticketCreatedBy":"Ticket Gemaakt Door",
+        "messagesSent":"Berichten Verzonden",
+        "status":"Status",
+        "participants":"Deelnemers",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Globale Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Heropend",
+            "closed":"Gesloten",
+            "autoclosed":"Auto-gesloten"
+        },
+
+        "errorUserNotFound":"Deze user kan niet in de database gevonden worden!"
     }
 }

language/english.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"DJdj Development",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
@@ -97,5 +97,39 @@
         "wait":"Please wait!",
         "estimated":"Estimated time",
         "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/french.json

@@ -1,35 +1,35 @@
 {
-    "_CREDITS":"Sanke#6086",
+    "_CREDITS":"tostam",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Arguments invalides !",
-        "missingArgsDescription":"Argument manquant",
+        "missingArgsDescription":"Argument manquant !",
-        "noPermsTitle":"Pas de permissions!",
+        "noPermsTitle":"Tu n'as pas les permissions requises !",
         "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés !",
-        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
+        "noPermsDelete":"Seuls les staffs peuvent supprimer un ticket !",
-        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListTitle":"ID invalide !",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
-        "boterror":"Bot Error!",
+        "boterror":"Erreur du bot !",
         "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
         "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
-        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "ticketDoesntExist":"Ce ticket n'existe pas !",
-        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe pas !",
         "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
-        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountTitle":"Montant maximum de ticket atteint !",
         "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
         "somethingWentWrong":"**Quelque chose s'est mal passé !**\nVeuillez réessayer une autre fois !"
     },
     "commands":{
         "userAddedTitle":"{0} a été ajouté à ce ticket !",
-        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "userRemovedTitle":"{0} a été supprimé de ce ticket !",
-        "renameTitle":"Changement du nom en {0}!",
+        "renameTitle":"Changement de nom du ticket en {0} !",
-        "closeTitle":"Fermé ce ticket!",
+        "closeTitle":"Ticket fermé",
         "deleteTitle":"Suppression de ce ticket...",
-        "reopenTitle":"A rouvert ce ticket!",
+        "reopenTitle":"Ticket réouvert",
         
-        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
+        "claimTitle":"Ce ticket est maintenant réclamé par {0}",
-        "unclaimTitle":"Ce ticket n'est pas réclamé!",
+        "unclaimTitle":"Ce ticket n'est plus réclamé !",
         "changeTitle":"Modification du type de ticket en {0} !",
 
         "statsTitle":"Voici les statistiques pour {0} !",
@@ -39,63 +39,97 @@
 
         "goToTicket":"Aller au ticket",
         "ticketWarning":"L'intégration est dans le message ci-dessous !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer seulement {0} ticket(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Commandes disponibles :",
+        "title":"Commandes disponibles :",
-        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
         "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons (administrateurs uniquement)",
-        "renameCmd":"Renommer un ticket. (sans espaces)",
+        "renameCmd":"Renommer un ticket (sans espaces)",
-        "closeCmd":"Fermer un ticket.",
+        "closeCmd":"Fermer un ticket",
-        "deleteCmd":"Supprimer un billet.",
+        "deleteCmd":"Supprimer un ticket",
-        "addCmd":"Ajouter un utilisateur au ticket.",
+        "addCmd":"Ajouter un utilisateur au ticket",
-        "removeCmd":"Supprimer un utilisateur du ticket.",
+        "removeCmd":"Supprimer un utilisateur du ticket",
-        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "reopenCmd":"Réouvrir un ticket après sa clôture",
-        "changeCmd":"Changer le type de ticket.",
+        "changeCmd":"Changer le type de ticket",
-        "claimCmd":"Réclamer un billet",
+        "claimCmd":"Réclamer un ticket",
-        "unclaimCmd":"Annuler la réclamation d'un ticket.",
+        "unclaimCmd":"Annuler la réclamation d'un ticket",
-        "statsCmd":"Afficher les statistiques des tickets.",
+        "statsCmd":"Afficher les statistiques des tickets",
         "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
-        "delete":"Supprimer le billet",
+        "delete":"Supprimer le ticket",
-        "reopen":"Billet de réouverture",
+        "reopen":"Réouvrir le ticket",
-        "closeWithReason":"fermer avec une raison"
+        "closeWithReason":"Fermer avec une raison"
     },
     "messages":{
-        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou réouvrir ce ticket !*",
-        "createdTitle":"Ticket créé !",
+        "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau billet!",
+        "newTicketDmTitle":"Nouveau ticket !",
-        "closedTicketDmTitle":"Billet fermé!",
+        "closedTicketDmTitle":"Ticket fermé !",
-        "deletedTicketDmTitle":"Billet supprimé !",
+        "deletedTicketDmTitle":"Ticket supprimé !",
-        "closedTicketDmDescription":"Votre billet est fermé !",
+        "closedTicketDmDescription":"Votre ticket est fermé !",
-        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "deletedTicketDmDescription":"Votre ticket est supprimé !",
-        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmTitle":"Ticket réouvert !",
-        "reopenTicketDmDescription":"Votre billet est rouvert !",
+        "reopenTicketDmDescription":"Votre ticket est réouvert !",
         
-        "chooseCategory":"choisissez une catégorie:",
+        "chooseCategory":"Choisissez une catégorie:",
         "gettingdeleted":"Le ticket est en cours de suppression...",
 
-        "none":"rien",
+        "none":"Rien",
-        "reason":"raison",
+        "reason":"Raison",
         "createdat":"Créé à",
         "openedby":"Ouvert par",
-        "deletedby":"supprimé par",
+        "deletedby":"Supprimé par",
-        "closedby":"fermé par",
+        "closedby":"Fermé par",
         
-        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "modalreason":"Qu'elle est la raison pour fermer ce ticket ?",
         "chooseATicket": "Choisir un ticket"
     },
     "transcripts":{
         "title":"Transcript",
         "processed":"Cette transcript est en cours de traitement",
         "wait":"S'il vous plait, attendez...",
-        "estimated":"Temps estime:",
+        "estimated":"Temps estimé:",
         "available":"La transcript est disponible ici"
+    },
+    "stats":{
+        "globalTitle":"Statistiques du serveur",
+        "ticketTitle":"Statistiques des tickets pour {0}",
+        "userTitle":"Statistiques des utilisateurs pour {0}",
+        "systemTitle":"Statistiques du système",
+        "versionTitle":"Version du bot",
+
+        "ticketsCreated":"Tickets créés",
+        "ticketsClosed":"Tickets fermés",
+        "ticketsDeleted":"Tickets supprimés",
+        "ticketsReopened":"Tickets réouverts",
+        "ticketsAutoclosed":"Tickets fermés automatiquement",
+        "transcriptsCreated":"Transcriptions créées",
+        "startupDate":"Date de démarrage du bot",
+        "latestUpdate":"Dernière mise à jour",
+        "ticketCreatedOn":"Ticket créé le",
+        "ticketCreatedBy":"Ticket créé par",
+        "messagesSent":"Messages envoyés",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Administrateur global",
+            "ticketAdmin":"Administrateur des tickets",
+            "member":"Membre",
+            "open":"Ouvrir",
+            "reopened":"Réouvert",
+            "closed":"Fermé",
+            "autoclosed":"Fermé automatiquement"
+        },
+
+        "errorUserNotFound":"Cet utilisateur est introuvable dans la base de données de statistiques !"
     }
 }

language/german.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"david.#8276 ",
+    "_CREDITS":"david.3",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Ungültiges Argument!",
@@ -97,5 +97,39 @@
         "wait":"Bitte warten!",
         "estimated":"Verbleibende Zeit",
         "available":"Das Transcript ist hier verfügbar"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats für {0}",
+        "userTitle":"NutzerStats für {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets erstellt",
+        "ticketsClosed":"Tickets geschlossen",
+        "ticketsDeleted":"Tickets gelöscht",
+        "ticketsReopened":"Tickets wiedergeöffnet",
+        "ticketsAutoclosed":"Tickets Autogeschlossen",
+        "transcriptsCreated":"Transcripts erstellt",
+        "startupDate":"Start Datum",
+        "latestUpdate":"Letztes Update",
+        "ticketCreatedOn":"Ticket erstellt am",
+        "ticketCreatedBy":"Ticket erstellt von",
+        "messagesSent":"Nachrichten gesendet",
+        "status":"Status",
+        "participants":"Teilnehmer",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Nutzer",
+            "open":"Öffnen",
+            "reopened":"Wiedergeöffnet",
+            "closed":"Geschlossen",
+            "autoclosed":"Autogeschlossen"
+        },
+
+        "errorUserNotFound":"Der Nutzer wurde in der Statistik-Datenbank nicht gefunden!"
     }
 }

language/greek.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Invalid Arguments!",
@@ -97,5 +97,39 @@
         "wait":"Παρακαλώ περιμένετε!",
         "estimated":"Ώρα αναμονής",
         "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/hungarian.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"Snowy",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Hibás paraméterek!",
@@ -97,5 +97,39 @@
         "wait":"Kérlek várj!",
         "estimated":"Becsült idő",
         "available":"Az átirat itt érhető el"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/indonesian.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"erxg",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Argumen tidak valid!",
@@ -97,5 +97,39 @@
         "wait":"Mohon tunggu!",
         "estimated":"Estimasi waktu",
         "available":"Transkrip tersedia di sini"
+    },
+    "stats":{
+        "globalTitle":"Statistik Global",
+        "ticketTitle":"Status Tiket Untuk {0}",
+        "userTitle":"Status Pengguna Untuk {0}",
+        "systemTitle":"Status Sistem",
+        "versionTitle":"Versi Robot",
+
+        "ticketsCreated":"Tiket Dibuat",
+        "ticketsClosed":"Tiket Ditutup",
+        "ticketsDeleted":"Tiket Dihapus",
+        "ticketsReopened":"Tiket Dibuka Kembali",
+        "ticketsAutoclosed":"Tiket Ditutup Otomatis",
+        "transcriptsCreated":"Transkrip Dibuat",
+        "startupDate":"Tanggal Mulai",
+        "latestUpdate":"Pembaruan Terbaru",
+        "ticketCreatedOn":"Tiket Dibuat Pada",
+        "ticketCreatedBy":"Tiket Dibuat Oleh",
+        "messagesSent":"Pesan Terkirim",
+        "status":"Status",
+        "participants":"Partisipan",
+        "role":"Peran",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Anggota",
+            "open":"Buka",
+            "reopened":"Dibuka kembali",
+            "closed":"Ditutup",
+            "autoclosed":"Ditutup Otomatis"
+        },
+
+        "errorUserNotFound":"Pengguna ini tidak dapat ditemukan dalam basis data statistik!"
     }
 }

language/italian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Maurizio#0268",
+    "_CREDITS":"maurizio26",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Argomenti non validi!",
@@ -97,5 +97,39 @@
         "wait":"Perfavore attendi!",
         "estimated":"Tempo estimato",
         "available":"La trascrizione è disponibile qui"
+    },
+    "stats": {
+        "globalTitle": "Statistiche Globali",
+        "ticketTitle": "Statistiche Ticket per {0}",
+        "userTitle": "Statistiche Utenti per {0}",
+        "systemTitle": "Sistema Statistiche",
+        "versionTitle": "Versione Bot",
+
+        "ticketsCreated": "Tickets Creato",
+        "ticketsClosed": "Tickets Chiuso",
+        "ticketsDeleted": "Tickets Eliminato",
+        "ticketsReopened": "Tickets Riaperto",
+        "ticketsAutoclosed": "Tickets Chiuso Automaticamente",
+        "transcriptsCreated": "Transcrizione Creata",
+        "startupDate": "Data Inizio",
+        "latestUpdate": "Ultimo Update",
+        "ticketCreatedOn": "Ticket Creato Su",
+        "ticketCreatedBy": "Ticket Creato Da",
+        "messagesSent": "Messaggi Inviati",
+        "status": "Stato",
+        "participants": "Partecipanti",
+        "role": "Ruolo",
+
+        "switches": {
+            "globalAdmin": "Amministratore Globale",
+            "ticketAdmin": "Amministratore Ticket",
+            "member": "Membro",
+            "open": "Aperto",
+            "reopened": "Riaperto",
+            "closed": "Chiuso",
+            "autoclosed": "Chiuso Automaticamente"
+        },
+
+        "errorUserNotFound": "Questo utente non può essere trovato nel database delle statistiche!"
     }
 }

language/kurdish.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"raze.hama",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
+
+    "errors":{
+        "missingArgsTitle":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ نادروسته‌",
+        "missingArgsDescription":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ ناردوسته‌",
+        "noPermsTitle":"هیچ مۆڵەتێک نییە!",
+        "noPermsDescription":"پێویستت بە مۆڵەتی ئه‌دمین ستره‌یته‌ر هەیە یان ده‌بێت  لە لیستی ڕۆڵە ڕێگەپێدراوەکاندا بیت!",
+        "noPermsDelete":"تەنها ئەدمینەکان دەتوانن بلیت بسڕنەوە!",
+        "chooseFromListTitle":"ناسنامەی نادروست",
+        "chooseFromListDescription":"یەکێک لەم ناسنامانه‌ی  خوارەوە هەڵبژێرە:",
+        "boterror":"هەڵەی بۆت!",
+        "notInTicketTitle":"تۆ لەناو بلیتدا نیت!",
+        "notInTicketDescription":"ئەم فەرمانە لە دەرەوەی بلیت کارناکات!",
+        "ticketDoesntExist":"ئەم بلیتە ئیتر بوونی نییە!",
+        "roleDoesntExist":"ئیتر ئەم ڕۆڵە بوونی نییە!",
+        "anotherOption":"ئەم بژاردەیە بلیت نیە بەڵکو جۆرێکی ترە !",
+        "maxAmountTitle":"تۆگه‌شتی به‌ زۆرترین",
+        "maxAmountDescription":"گەیشتووی بە زۆرترین ژمارەی بلیت کە ڕێگەپێدراوە\nبۆیە ناتوانیت نوێ دروست بکەیت",
+        "somethingWentWrong":"**شتێک بە هەڵەدا چووە **\n تکایە جارێکی تر هەوڵبدەرەوە"
+    },
+    "commands":{
+        "userAddedTitle":"زیادكرا  {0} بۆ ئه‌م بلیته‌",
+        "userRemovedTitle":"لابرا{0} له‌م بلیته‌ ",
+        "renameTitle":"ناوەکەی گۆڕی بۆ... {0}!",
+        "closeTitle":"ئەم بلیتەی داخست!",
+        "deleteTitle":"سڕینەوەی ئەم بلیتە...",
+        "reopenTitle":"ئەم بلیتە دووبارە کردەوە!",
+        
+        "claimTitle":"ئەم بلیتە بانگەشەی ئەوە دەکرێت کە... {0}",
+        "unclaimTitle":"ئیتر ئەم بلیتە داوای ناکرێت!",
+        "changeTitle":"جۆری بلیت گۆڕی بۆ... {0}!",
+
+        "statsTitle":"لێرەدا ئامارەکان بۆ... {0}!",
+        "autocloseTitle":"ئەم بلیتە بە شێوەیەکی ئۆتۆماتیکی دادەخرێت دوای...{0}!",
+        "autocloseRejectTitle":"ئەم بلیتە چیتر بە شێوەیەکی ئۆتۆماتیکی داناخرێت!",
+        "autocloseWarn":"ئەمەش تەنها کاریگەری لەسەر بلیتی ناچالاک هەیە!",
+
+        "goToTicket":"بڕۆ بۆ بلیت",
+        "ticketWarning":"جێگیرکردنەکە لە نامەکەی خوارەوەدایە!",
+        "maxTicketWarning":"**ئاگاداری:** _تەنها دەتوانیت لە یەک کاتدا {0} بلیت(ەکان) دروست بکەیت!_"
+    },
+    "helpMenu":{
+        "title":"فەرمانە بەردەستەکان:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**فەرمانەکە جێبەجێ بکە `/new` or `/ticket` بۆ دروستکردنی بلیت!**\n\n",
+
+        "msgCmd":"(تەنها ئەدمینەکان)",
+        "renameCmd":"ناوی بلیته‌كه‌ بگۆره‌",
+        "closeCmd":"بلیتێک دابخە.",
+        "deleteCmd":"بلیتێک بسڕەوە.",
+        "addCmd":"بەکارهێنەرێک زیاد بکە بۆ بلیتەکە.",
+        "removeCmd":"بەکارهێنەرێک لە بلیتەکە دەربهێنە.",
+        "reopenCmd":"دووبارە بلیتێک بکەرەوە دوای داخستنی.",
+        "changeCmd":"گۆڕینی جۆری بلیت.",
+        "claimCmd":"داوای بلیتێک بکە.",
+        "unclaimCmd":"داوای بلیتێک وەربگرە.",
+        "statsCmd":"بینینی ئاماری بلیتەکان.",
+        "autocloseCmd":"تایمەر دابنێ بۆ ئەوەی بلیتەکە بە شێوەیەکی ئۆتۆماتیکی دابخات"
+    },
+    "buttons":{
+        "close":"داخستنی بلیت",
+        "delete":"سڕینەوەی بلیت",
+        "reopen":"دوباره‌ بلیته‌كه‌ بكه‌ره‌وه‌",
+        "closeWithReason":"هۆكارێك بنوسه‌ بۆ داخستنی بلیته‌كه‌"
+    },
+    "messages":{
+        "closedDescription":"ئێستا تەنها ئەدمینەکان دەتوانن لەم بلیتەدا قسە بکەن!\n\n*بۆ سڕینەوە یان دووبارە کردنەوەی ئەم بلیتە کلیک لەسەر دوگمەی خوارەوە بکە!*",
+        "createdTitle":"بلیت دروستکراوە!",
+        "createdDescription":"بلیتەکەت دروست کراوە، دەتوانیت بە پینگێک دەستنیشان بکەیت!",
+
+        "newTicketDmTitle":"بلیتی نوێ!",
+        "closedTicketDmTitle":"بلیت داخراوە!",
+        "deletedTicketDmTitle":"بلیت سڕاوەتەوە!",
+        "closedTicketDmDescription":"بلیتەکەت داخراوە!",
+        "deletedTicketDmDescription":"بلیتەکەت سڕاوەتەوە!",
+        "reopenTicketDmTitle":"بلیت دووبارە کرایەوە!",
+        "reopenTicketDmDescription":"بلیتەکەت دەکرێتەوە!",
+
+        "chooseCategory":"پۆلێک هەڵبژێرە:",
+        "gettingdeleted":"بلیتەکە خەریکە دەسڕدرێتەوە...",
+
+        "none":"هیچ",
+        "reason":"هۆكار",
+        "createdat":"دروستکراوە لە",
+        "openedby":"لەلایەن...",
+        "deletedby":"سڕاوەتەوە لەلایەن",
+        "closedby":"داخراوە لەلایەن",
+
+        "modalreason":"هۆکاری داخستنی ئەم بلیتە چییە؟",
+        "chooseATicket": "بلیتێک هەڵبژێرە"
+    },
+    "transcripts":{
+        "title":"گواستنه‌وه‌",
+        "processed":"ئەم  گواستنه‌وه‌یه‌ خەریکە پرۆسێس دەکرێت",
+        "wait":"تكایه‌ چاوه‌ڕێبه‌!",
+        "estimated":"کاتی مەزەندەکراو",
+        "available":" گواستنه‌وه‌كه‌  لێرەدا بەردەستە"
+    },
+    "stats":{
+        "globalTitle":"ئاماری جیهانی",
+        "ticketTitle":"ئاماری بلیت بۆ {0}",
+        "userTitle":"ئاماری بەکارهێنەر بۆ {0}",
+        "systemTitle":"ئاماری سیستەم",
+        "versionTitle":"وەشانی بۆت",
+
+        "ticketsCreated":"بلیتەکان دروستکراون",
+        "ticketsClosed":"بلیتەکان داخراون",
+        "ticketsDeleted":"بلیتەکان سڕاونەتەوە",
+        "ticketsReopened":"بلیتەکان کرایەوە",
+        "ticketsAutoclosed":"بلیتەکان بە شێوەیەکی ئۆتۆماتیکی داخراون",
+        "transcriptsCreated":"گواستنه‌وه‌ دروستکراون",
+        "startupDate":"بەرواری دەستپێکردن",
+        "latestUpdate":"نوێترین نوێکردنەوە",
+        "ticketCreatedOn":"بلیت دروستکراوە لەسەر",
+        "ticketCreatedBy":"بلیت دروستکراوە لەلایەن...",
+        "messagesSent":"پەیامەکان نێردراوە",
+        "status":"دۆخ",
+        "participants":"بەشداربووان",
+        "role":"ئەرک",
+
+        "switches":{
+            "globalAdmin":"بەڕێوەبەری جیهانی",
+            "ticketAdmin":"ئەدمینی بلیتەکان",
+            "member":"ئەندام",
+            "open":"کردنەوە",
+            "reopened":"دووبارە کرایەوە",
+            "closed":"داخراوە",
+            "autoclosed":"ئۆتۆماتیکی داخراوە"
+        },
+
+        "errorUserNotFound":"ئەم بەکارهێنەرە لە بنکەدراوەی ئامارەکاندا نادۆزرێتەوە!"
+    }
+}

language/latvian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Ronalds1398",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
+  
+    "errors":{
+        "missingArgsTitle":"Nepareizi argumenti!",
+        "missingArgsDescription":"Trūkst argumentu!",
+        "noPermsTitle":"Nav atļauju!",
+        "noPermsDescription":"Jums ir nepieciešama `ADMINISTRATOR` atļauja vai jābūt atļautajām lomām!",
+        "noPermsDelete":"Tikai administratori var izdzēst biļetes!",
+        "chooseFromListTitle":"Nederīgs ID",
+        "chooseFromListDescription":"Izvēlieties vienu no zemāk esošajiem ID:",
+        "boterror":"Bota kļūda!",
+        "notInTicketTitle":"Jūs neesat biļetē!",
+        "notInTicketDescription":"Šī komanda nedarbojas ārpus biļetēm!",
+        "ticketDoesntExist":"Šāda biļete vairs nepastāv!",
+        "roleDoesntExist":"Šāda loma vairs nepastāv!",
+        "anotherOption":"Tas nav biļete, bet citas veida!",
+        "maxAmountTitle":"Sasniegta maksimālā summa!",
+        "maxAmountDescription":"Jūs esat sasniedzis maksimālo atļauto biļešu skaitu!\nTāpēc jūs nevarat izveidot jaunu!",
+        "somethingWentWrong":"**Kaut kas nogāja greizi!**\nLūdzu, mēģiniet vēlreiz!"
+    },
+    "commands":{
+        "userAddedTitle":"Pievienots {0} šai biļetei!",
+        "userRemovedTitle":"Noņemts {0} no šīs biļetes!",
+        "renameTitle":"Pārdēvēts uz {0}!",
+        "closeTitle":"Biļete aizvērta!",
+        "deleteTitle":"Dzēšam biļeti",
+        "reopenTitle":"Atkārtoti atveram biļeti!",
+        
+        "claimTitle":"Šo biļeti ņēma {0}",
+        "unclaimTitle":"Šī biļete nav piešķirta nevienam!",
+        "changeTitle":"Biļetes veids mainīts uz {0}!",
+
+        "statsTitle":"Šeit ir statistika par {0}!",
+        "autocloseTitle":"Šī biļete tiks automātiski aizvērta pēc {0}!",
+        "autocloseRejectTitle":"Šī biļete vairs netiks automātiski aizvērta!",
+        "autocloseWarn":"Tas attiecas tikai uz neaktīvām biļetēm!",
+
+        "goToTicket":"doties uz biļeti",
+        "ticketWarning":"Iegults ir zemāk esošajā ziņā!",
+        "maxTicketWarning":"**Brīdinājums:** _Jūs varat izveidot tikai tik daudz biļetes vienlaikus: {0}!_"
+    },
+    "helpMenu":{
+        "title":"Pieejamie komandu:",
+        "header1":"**Dodieties uz {0}, lai izveidotu biļeti!**\n\n",
+        "header2":"**Izpildiet komandu `/new` vai `/ticket`, lai izveidotu biļeti!**\n\n",
+
+        "msgCmd":"Izveidojiet iegultni ar pogām. (tikai administratoriem)",
+        "renameCmd":"Pārdēvējiet biļeti. (bez atstarpēm)",
+        "closeCmd":"Aizveriet biļeti.",
+        "deleteCmd":"Dzēst biļeti.",
+        "addCmd":"Pievienojiet lietotāju biļetei.",
+        "removeCmd":"Noņemt lietotāju no biļetes.",
+        "reopenCmd":"Atveriet atkārtoti aizvērtu biļeti.",
+        "changeCmd":"Mainiet biļetes veidu.",
+        "claimCmd":"Paņemiet biļeti.",
+        "unclaimCmd":"Atsakieties no biļetes.",
+        "statsCmd":"Apskatiet biļetes statistiku.",
+        "autocloseCmd":"Iestatiet taimeri, lai automātiski aizvērtu biļeti"
+    },
+    "buttons":{
+        "close":"Aizveriet biļeti",
+        "delete":"Dzēst biļeti",
+        "reopen":"Atveriet biļeti",
+        "closeWithReason":"Aizveriet ar iemeslu"
+    },
+    "messages":{
+        "closedDescription":"Pašlaik šajā biļetē var runāt tikai administratori!\n\n*Nospiediet zemāk esošo pogu, lai dzēstu vai atkārtoti atveriet šo biļeti!*",
+        "createdTitle":"Biļete izveidota!",
+        "createdDescription":"Jūsu biļete ir izveidota, to varat atpazīt, izmantojot pingu!",
+
+        "newTicketDmTitle":"Jauna biļete!",
+        "closedTicketDmTitle":"Biļete aizvērta!",
+        "deletedTicketDmTitle":"Biļete dzēsta!",
+        "closedTicketDmDescription":"Jūsu biļete ir aizvērta!",
+        "deletedTicketDmDescription":"Jūsu biļete ir dzēsta!",
+        "reopenTicketDmTitle":"Biļete atkārtoti atvērta!",
+        "reopenTicketDmDescription":"Jūsu biļete ir atkārtoti atvērta!",
+
+        "chooseCategory":"izvēlieties kategoriju:",
+        "gettingdeleted":"Biļete tiek dzēsta...",
+
+        "none":"nav",
+        "reason":"iemērs",
+        "createdat":"izveidots",
+        "openedby":"atvēris",
+        "deletedby":"dzēsts",
+        "closedby":"aizvērts",
+
+        "modalreason":"Kāds ir šīs biļetes aizvēršanas iemesls?",
+        "chooseATicket": "Izvēlieties biļeti"
+    },
+    "transcripts":{
+        "title":"Transkripcija",
+        "processed":"Šī transkripcija tiek apstrādāta",
+        "wait":"Lūdzu, uzgaidiet!",
+        "estimated":"Apmēramais laiks",
+        "available":"Transkripcija pieejama šeit"
+    },
+    "stats":{
+        "globalTitle":"Globālā statistika",
+        "ticketTitle":"Biļetes statistika priekš {0}",
+        "userTitle":"Lietotāja statistika priekš {0}",
+        "systemTitle":"Sistēmas statistika",
+        "versionTitle":"Bota versija",
+
+        "ticketsCreated":"Biļetes izveidotas",
+        "ticketsClosed":"Biļetes aizvērtas",
+        "ticketsDeleted":"Biļetes dzēstas",
+        "ticketsReopened":"Biļetes atkārtoti atvērtas",
+        "ticketsAutoclosed":"Biļetes automātiski aizvērtas",
+        "transcriptsCreated":"Transkripcijas izveidotas",
+        "startupDate":"Palaišanas datums",
+        "latestUpdate":"Pēdējā atjaunināšana",
+        "ticketCreatedOn":"Biļete izveidota",
+        "ticketCreatedBy":"Biļete izveidota",
+        "messagesSent":"Ziņojumi nosūtīti",
+        "status":"Statuss",
+        "participants":"Dalībnieki",
+        "role":"Loma",
+
+        "switches":{
+            "globalAdmin":"Globālais Administrātors",
+            "ticketAdmin":"Biļešu Administrātors",
+            "member":"Dalībnieks",
+            "open":"Atvērts",
+            "reopened":"Atkārtoti atvērts",
+            "closed":"Aizvērts",
+            "autoclosed":"Automātiski aizvērts"
+        },
+
+        "errorUserNotFound":"Lietotājs nav atrasts mūsu datubāzē!"
+    }
+}

language/norwegian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"NoOneNook#0266",
+    "_CREDITS":"noonenook",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Ugyldige argumenter!",
@@ -97,5 +97,39 @@
         "wait":"Vennligst vent!",
         "estimated":"Beregnet tid",
         "available":"Loggfil er tilgjengelig over denne meldingen!"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"Bruker Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Versjon",
+
+        "ticketsCreated":"Tickets Laget",
+        "ticketsClosed":"Tickets Lukket",
+        "ticketsDeleted":"Tickets Slettet",
+        "ticketsReopened":"Tickets Gjenåpnet",
+        "ticketsAutoclosed":"Tickets Auto-lukket",
+        "transcriptsCreated":"Transcripts Opprettet",
+        "startupDate":"Start Dato",
+        "latestUpdate":"Siste Oppdatering",
+        "ticketCreatedOn":"Ticket Laget den",
+        "ticketCreatedBy":"Ticket Laget av",
+        "messagesSent":"Meldinger sendt",
+        "status":"Status",
+        "participants":"Deltakere",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Medlem",
+            "open":"Åpen",
+            "reopened":"Gjenåpnet",
+            "closed":"Lukket",
+            "autoclosed":"Auto-Lukket"
+        },
+
+        "errorUserNotFound":"Denne brukeren kan ikke bli funnet i statistikkdatabasen!"
     }
 }

language/persian.json

@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"sasanwm",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
+
+    "errors":{
+        "missingArgsTitle":"آرگومان‌های گم شده!",
+        "missingArgsDescription":"آرگومان گم شده",
+        "noPermsTitle":"شما دسترسی نداری!",
+        "noPermsDescription":"شما نیاز به دسترسی `ADMINISTRATOR` دارید یا باید در لیست رول‌های مجاز باشید!",
+        "noPermsDelete":"فقط ادمین ها میتونند یک تیکت رو حذف کنند!",
+        "chooseFromListTitle":"ایدی نامعتبر",
+        "chooseFromListDescription":"یکی از ایدی‌های زیر رو انتخاب کن:",
+        "boterror":"خطای ربات!",
+        "notInTicketTitle":"شما در یک تیکت نیستید!",
+        "notInTicketDescription":"این کامند خارج از تیکت‌ها کار نمیکند!",
+        "ticketDoesntExist":"این تیکت دیگه وجود نداره!",
+        "roleDoesntExist":"این رول دیگه وجود نداره!",
+        "anotherOption":"این گزینه یک تیکت نیست بلکه نوع دیگه ای هست!",
+        "maxAmountTitle":"حداکثر مقدار رسیده هست!",
+        "maxAmountDescription":"شما به حداکثر تعداد تیکت‌های مجاز رسیدید!\nبنابراین نمیتونید یکی دیگه ایجاد کنید!",
+        "somethingWentWrong":"**مشکلی پیش اومد!**\nدوباره تلاش کن!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} به این تیکت اضافه شد!",
+        "userRemovedTitle":"{0} از این تیکت حذف شد!",
+        "renameTitle":"اسم به {0} تغییر یافت!",
+        "closeTitle":"این تیکت بسته شد!",
+        "deleteTitle":"حذف این تیکت...",
+        "reopenTitle":"این تیکت دوباره باز شد!",
+        
+        "claimTitle":"این تیکت به {0} اختصاص یافته است",
+        "unclaimTitle":"این تیکت دیگه به اختصاص یک یوزر نمیباشد!",
+        "changeTitle":"نوع تیکت به {0} تغییر یافت!",
+
+        "statsTitle":"آمار اینجا {0} هست!",
+        "autocloseTitle":"این تیکت به طور خودکار بعد از {0} بسته خواهد شد!",
+        "autocloseRejectTitle":"این تیکت دیگه به طور خودکار بسته نخواهد شد!",
+        "autocloseWarn":"این فقط بر روی تیکت‌های غیرفعال تأثیر میزاره!",
+
+        "goToTicket":"رفتن به تیکت",
+        "ticketWarning":"امبد در پیام زیر هست!",
+        "maxTicketWarning":"**هشدار:** _شما فقط میتوانید {0} تیکت رو در همان زمان ایجاد کنید!_"
+    },
+    "helpMenu":{
+        "title":"کامند های  موجود:",
+        "header1":"**به {0} براید تا یک تیکت ایجاد کنید!**\n\n",
+        "header2":"**کامند `/new` یا `/ticket` رو اجرو کن تا یک تیکت ایجاد کنید!**\n\n",
+
+        "msgCmd":"فرستادن یک امبد با دکمه ها (فقط ادمین ها)",
+        "renameCmd":"اسم یک تیکت رو تغییر دهید. (بدون فاصله)",
+        "closeCmd":"بستن یک تیکت.",
+        "deleteCmd":"حذف یک تیکت.",
+        "addCmd":"اضافه کردن یک یوزر به تیکت.",
+        "removeCmd":"حذف کردن یک یوزر از تیکت.",
+        "reopenCmd":"باز کردن یک تیکت پس از بسته شدن.",
+        "changeCmd":"تغییر دادن نوع تیکت.",
+        "claimCmd":"به اختیار گرفتن یک تیکت.",
+        "unclaimCmd":"خارج کردن یک تیکت از اختیار خود.",
+        "statsCmd":"مشاهده کردن امار یک تیکت.",
+        "autocloseCmd":"تنظیم زمان بندی برای بسته شدن خودکار تیکت. "
+    },
+    "buttons":{
+        "close":"بستن تیکت",
+        "delete":"حذف تیکت",
+        "reopen":"بازکردن مجدد تیکت",
+        "closeWithReason":"بستن با دلیل"
+    },
+    "messages":{
+        "closedDescription":"فقط ادمین‌ها میتواننند در این تیکت صحبت کنند!\n\n*برای حذف یا بازکردن این تیکت، روی دکمه زیر کلیک کن!*",
+        "createdTitle":"تیکت ایجاد شد!",
+        "createdDescription":"تیکت شما ایجاد شده، توی تیکت منشن شدی!",
+
+        "newTicketDmTitle":"تیکت جدید!",
+        "closedTicketDmTitle":"تیکت بسته شد!",
+        "deletedTicketDmTitle":"تیکت حذف شد!",
+        "closedTicketDmDescription":"تیکت شما بسته شده هست!",
+        "deletedTicketDmDescription":"تیکت شما حذف شده هست!",
+        "reopenTicketDmTitle":"تیکت دوباره باز شد!",
+        "reopenTicketDmDescription":"تیکت شما دوباره باز شده هست!",
+
+        "chooseCategory":"یک دسته بندی رو انتخاب کن:",
+        "gettingdeleted":"تیکت در حال حذف شدن هست...",
+
+        "none":"هیچ",
+        "reason":"دلیل",
+        "createdat":"ایجاد شده در",
+        "openedby":"باز شده توسط",
+        "deletedby":"حذف شده توسط",
+        "closedby":"بسته شده توسط",
+        
+        "modalreason":"دلیل بستن این تیکت چیه؟",
+        "chooseATicket": "یک تیکت رو انتخاب کن"
+    },
+    "transcripts":{
+        "title":"گزارش",
+        "processed":"این گزارش در حال پردازش هست",
+        "wait":"لطفاً صبر کن!",
+        "estimated":"زمان تقریبی",
+        "available":"گزارش در دسترس هست در اینجا"
+    },
+    "stats":{
+        "globalTitle":"آمار گلوبال",
+        "ticketTitle":"آمار تیکت برای {0}",
+        "userTitle":"آمار یوزر برای {0}",
+        "systemTitle":"آمار سیستم",
+        "versionTitle":"ورژن ربات",
+
+        "ticketsCreated":"تیکت‌های ایجاد شده",
+        "ticketsClosed":"تیکت‌های بسته شده",
+        "ticketsDeleted":"تیکت‌های حذف شده",
+        "ticketsReopened":"تیکت‌های دوباره باز شده",
+        "ticketsAutoclosed":"تیکت‌های به طور خودکار بسته شده",
+        "transcriptsCreated":"گزارش‌های ایجاد شده",
+        "startupDate":"تاریخ راه‌اندازی‌",
+        "latestUpdate":"آخرین بروزرسانی",
+        "ticketCreatedOn":"تیکت ایجاد شده در",
+        "ticketCreatedBy":"تیکت ایجاد شده توسط",
+        "messagesSent":"پیام‌های ارسال شده",
+        "status":"وضعیت",
+        "participants":"مشارکت‌کنندگان",
+        "role":"رول",
+
+        "switches":{
+            "globalAdmin":"ادمین گلوبال",
+            "ticketAdmin":"ادمین تیکت",
+            "member":"ممبر",
+            "open":"باز",
+            "reopened":"دوباره باز شده",
+            "closed":"بسته شده",
+            "autoclosed":"بسته شده به طور خودکار"
+        },
+
+        "errorUserNotFound":"این یوزر در دیتابیس آمار پیدا نمیشه!"
+    }
+}

language/polish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"MKevas#8311",
+    "_CREDITS":"mkevas",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Nieprawidłowe argumenty!",
@@ -97,5 +97,39 @@
         "wait":"Proszę czekać!",
         "estimated":"Szacowany czas",
         "available":"Transkrypcja jest dostępna tutaj"
+    },
+    "stats":{
+        "globalTitle":"Globalne Statystyki",
+        "ticketTitle":"Statystyki biletów dla {0}",
+        "userTitle":"Statystyki użytkowników dla {0}",
+        "systemTitle":"Statystyki systemu",
+        "versionTitle":"Wersja bota",
+
+        "ticketsCreated":"Bilety stworzone",
+        "ticketsClosed":"Bilety zamknięte",
+        "ticketsDeleted":"Bilety skasowane",
+        "ticketsReopened":"Bilety otwarte ponownie",
+        "ticketsAutoclosed":"Bilety automatycznie zamknięte",
+        "transcriptsCreated":"Utworzono transkrypcje",
+        "startupDate":"Data uruchomienia",
+        "latestUpdate":"Najnowsza aktualizacja",
+        "ticketCreatedOn":"Bilet został utworzony dnia",
+        "ticketCreatedBy":"Bilet stworzony przez",
+        "messagesSent":"Wiadomość wysłana",
+        "status":"Status",
+        "participants":"Uczestnicy",
+        "role":"Rola",
+
+        "switches":{
+            "globalAdmin":"Globalny administrator",
+            "ticketAdmin":"Admin biletowy",
+            "member":"Użytkownik",
+            "open":"Otwarte",
+            "reopened":"Otwarte ponownie",
+            "closed":"Zamknięte",
+            "autoclosed":"Automatycznie zamknięte"
+        },
+
+        "errorUserNotFound":"Tego użytkownika nie można znaleźć w bazie statystyk!"
     }
 }

language/portuguese.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"QuirAddon#9778",
+    "_CREDITS":"quiradon",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Argumentos inválidos!",
@@ -97,5 +97,39 @@
         "wait":"Por favor espere!",
         "estimated":"Tempo estimado",
         "available":"A Transcrição está disponível aqui"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/romanian.json

@@ -1,6 +1,6 @@
 {
     "_CREDITS":"Sanke#6086",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Argumente Invalide",
@@ -97,5 +97,39 @@
         "wait":"Te rugam sa astepti!",
         "estimated":"Timp estimat",
         "available":"Transcriptul este disponibil aici"
+    },
+    "stats":{
+        "globalTitle":"Statistici Globale",
+        "ticketTitle":"Statistici Ticket pentru  {0}",
+        "userTitle":"Statistici utilizator pentru {0}",
+        "systemTitle":"Statistici Sistem",
+        "versionTitle":"Versiune Bot",
+
+        "ticketsCreated":"Tickete Create",
+        "ticketsClosed":"Tickets Inchise",
+        "ticketsDeleted":"Tickete Sterse",
+        "ticketsReopened":"Tickete Redeschise",
+        "ticketsAutoclosed":"Tickets Inchise automat",
+        "transcriptsCreated":"Transcript-uri create",
+        "startupDate":"Data startup",
+        "latestUpdate":"Update recent",
+        "ticketCreatedOn":"Ticket creat pe data",
+        "ticketCreatedBy":"Ticket Creat de",
+        "messagesSent":"Mesaje trimise",
+        "status":"Status",
+        "participants":"Participanti",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Admin Ticket",
+            "member":"Membru",
+            "open":"Deschis",
+            "reopened":"Redeschis",
+            "closed":"Inchis",
+            "autoclosed":"Inchis automat"
+        },
+
+        "errorUserNotFound":"Acest utilizator nu poate fi gasit in database-ul nostru!"
     }
 }

language/russian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Apexo#0723",
+    "_CREDITS":"apexo & ander",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Неверные аргументы!",
@@ -97,5 +97,39 @@
         "wait":"Пожайлуста подождите!",
         "estimated":"Оценочное время",
         "available":"Транскрипт здесь доступен"
+    },
+    "stats":{
+        "globalTitle":"Общая статистика",
+        "ticketTitle":"Статистика тикета для {0}",
+        "userTitle":"Статистика пользователя для {0}",
+        "systemTitle":"Системная статистика",
+        "versionTitle":"Версия бота",
+
+        "ticketsCreated":"Тикет создан",
+        "ticketsClosed":"Тикет закрыт",
+        "ticketsDeleted":"Тикет удален",
+        "ticketsReopened":"Тикет переоткрыт",
+        "ticketsAutoclosed":"Тикет автоматически закрыт",
+        "transcriptsCreated":"Транскрипт создан",
+        "startupDate":"Дата запуска",
+        "latestUpdate":"Последнее обновление",
+        "ticketCreatedOn":"Тикет создан",
+        "ticketCreatedBy":"Тикет создан",
+        "messagesSent":"Сообщение отправлено",
+        "status":"Статус",
+        "participants":"Участники",
+        "role":"Роль",
+
+        "switches":{
+            "globalAdmin":"Главная",
+            "ticketAdmin":"Тикет",
+            "member":"Участник",
+            "open":"Открыть",
+            "reopened":"Переоткрытый",
+            "closed":"Закрыт",
+            "autoclosed":"Автоматически закрыт"
+        },
+
+        "errorUserNotFound":"Участник не найден в базе данных статистики!"
     }
 }

language/slashcmds/slash.json

@@ -12,9 +12,11 @@
         "it":"italian",
         "ru":"russian",
         "tr": "Türkçe",
+        "ar": "Arabic",
+        "th": "Thailand",
 
-        "MISSING":"arabic,portuguese",
+        "MISSING":"portuguese",
-        "NOTAVAILABLE":"arabic,portuguese,czech"
+        "NOTAVAILABLE":"portuguese,czech"
     },
     "data":{
         "help":{
@@ -29,7 +31,9 @@
             "es-ES":"Una lista de los comandos disponibles.",
             "it":"Una lista di tutti i comandi disponibili.",
             "ru":"Список доступных команд",
-            "tr": "Kullanılabilir komutların listesi."
+            "tr": "Kullanılabilir komutların listesi.",
+            "ar": "قائمة للكوماندات المتاحة",
+            "th": "List คำสั่งที่สามารถใช้งานได้"
         },
         "message":{
             "en-GB":"Spawn an embed with buttons.",
@@ -43,7 +47,9 @@
             "es-ES":"Genera un embed con botones.",
             "it":"Genera un embed con un pulsante.",
             "ru":"Создать embed с кнопками",
-            "tr": "Butonlar ile bir yerleştirme oluşturun."
+            "tr": "Butonlar ile bir yerleştirme oluşturun.",
+            "ar": "أنشاء أيمبد مع الأزرار.",
+            "th": "เรียก Embed และปุ่มต่างๆ"
         },
         "close":{
             "en-GB":"Close a ticket.",
@@ -57,7 +63,9 @@
             "es-ES":"Cierra un ticket.",
             "it":"Chiudi un ticket.",
             "ru":"Закрыть тикет",
-            "tr": "Bileti kapat."
+            "tr": "Bileti kapat.",
+            "ar": "اغلاق تيكت.",
+            "th": "ปิดห้องติดต่อ"
         },
         "delete":{
             "en-GB":"Delete a ticket.",
@@ -71,7 +79,9 @@
             "es-ES":"Elimina un ticket.",
             "it":"Elimina un ticket.",
             "ru":"Удалить тикет",
-            "tr": "Bileti sil."
+            "tr": "Bileti sil.",
+            "ar": "حذف تيكت.",
+            "th": "ลบห้องติดต่อ"
         },
         "reopen":{
             "en-GB":"Re-Open a ticket.",
@@ -85,7 +95,9 @@
             "es-ES":"Re-abre un ticket.",
             "it":"Ri-Apri un ticket.",
             "ru":"Открыть заново тикет",
-            "tr": "Bileti yeniden aç."
+            "tr": "Bileti yeniden aç.",
+            "ar": "اعادة فتح تيكت.",
+            "th": "เปิดห้องติดต่อใหม่อีกครั้ง"
         },
         "add":{
             "en-GB":"Add another user to a ticket.",
@@ -99,7 +111,9 @@
             "es-ES":"Agrega otro usuario al ticket.",
             "it":"Aggiungi un membro al ticket",
             "ru":"Добавить другого пользователя в тикет",
-            "tr": "Bilete başka bir kullanıcı ekle."
+            "tr": "Bilete başka bir kullanıcı ekle.",
+            "ar": "اضافة مستخدم اخر الى تيكت معين.",
+            "th": "เพิ่มผู้ใช้เข้ามาในห้องติดต่อ"
         },
         "remove":{
             "en-GB":"Remove a user from a ticket.",
@@ -113,7 +127,9 @@
             "es-ES":"Elimina otro usuario del ticket.",
             "it":"Rimuovi un membro dal ticket",
             "ru":"Удалить пользователя из тикета",
-            "tr": "Kullanıcıyı bir biletten kaldır."
+            "tr": "Kullanıcıyı bir biletten kaldır.",
+            "ar": "ازالة مستخدم من تيكت معين.",
+            "th": "ลบผู้ใช้ออกจากห้องติดต่อ"
         },
         "newticket":{
             "en-GB":"Create a ticket",
@@ -127,7 +143,9 @@
             "es-ES":"Crear un ticket.",
             "it":"Crea un ticket",
             "ru":"Создать тикет",
-            "tr": "Bilet oluştur"
+            "tr": "Bilet oluştur",
+            "ar": "انشاء تيكت.",
+            "th": "สร้างห้องติดต่อใหม่"
         },
         "rename":{
             "en-GB":"Rename a ticket channel.",
@@ -141,7 +159,9 @@
             "es-ES":"Renombrar un canal de ticket.",
             "it":"Rinomina il canale di un ticket.",
             "ru":"Переименовать канал тикета",
-            "tr": "Bilet kanalını yeniden adlandır."
+            "tr": "Bilet kanalını yeniden adlandır.",
+            "ar": "اعادة تسمية التيكت.",
+            "th": "แก้ไชชื่อห้องติดต่อ"
         },
         "claim":{
             "en-GB":"Claim a ticket.",
@@ -155,7 +175,9 @@
             "es-ES":"  ",
             "it":"  ",
             "ru":"Взять тикет",
-            "tr":"Bilet talep et."
+            "tr":"Bilet talep et.",
+            "ar": "تعيين التيكت",
+            "th": "รับเรื่อง"
         },
         "unclaim":{
             "en-GB":"Un-claim a ticket.",
@@ -169,7 +191,9 @@
             "es-ES":"  ",
             "it":"  ",
             "ru":"Снять тикет",
-            "tr":"Bileti iptal et."
+            "tr":"Bileti iptal et.",
+            "ar": "ازالة التعيين من شخص الى التيكت",
+            "th": "ยกเลิกการรับเรื่อง"
         },
         "category":{
             "en-GB":"Change ticket type.",
@@ -183,7 +207,9 @@
             "es-ES":"  ",
             "it":"  ",
             "ru":"Изменить тип тикета",
-            "tr":"Bilet türünü değiştir."
+            "tr":"Bilet türünü değiştir.",
+            "ar": "تغيير نوع التيكت",
+            "th": "เปลี่ยนประเภทห้องติดต่อ"
         }
     }
 }

language/slovenian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"n1kkec#5341",
+    "_CREDITS":"n1kkec",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Napačen argument!",
@@ -97,5 +97,39 @@
         "wait": "Počakajte!",
         "estimated": "Predvideni čas",
         "available": "Prepis je na voljo tukaj"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/spanish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Redactado#1673 & josuens14#5267",
+    "_CREDITS":"redactado & josuens",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"¡Argumentos inválidos!",
@@ -97,5 +97,39 @@
         "wait":"¡Por favor, espere!",
         "estimated":"Tiempo estimado",
         "available":"La transcripción estará disponible aquí"
+    },
+    "stats":{
+        "globalTitle":"Estadísticas Globales",
+        "ticketTitle":"Estadísitcas para el ticket {0}",
+        "userTitle":"Estadísticas para el usuario {0}",
+        "systemTitle":"Estadísticas del sistema",
+        "versionTitle":"Versión del bot",
+
+        "ticketsCreated":"Tickets Creados",
+        "ticketsClosed":"Tickets Cerrados",
+        "ticketsDeleted":"Tickets Eliminados",
+        "ticketsReopened":"Tickets Reabiertos",
+        "ticketsAutoclosed":"Tickets Cerrados automáticamente",
+        "transcriptsCreated":"Transcripciones Creadas",
+        "startupDate":"Fecha de Inicio",
+        "latestUpdate":"Última Actualización",
+        "ticketCreatedOn":"Ticket creado el",
+        "ticketCreatedBy":"Ticket creado por",
+        "messagesSent":"Mensajes enviados",
+        "status":"Estado",
+        "participants":"Participantes",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Admin del Ticket",
+            "member":"Miembro",
+            "open":"Abierto",
+            "reopened":"Reabierto",
+            "closed":"Cerrado",
+            "autoclosed":"Cerrado automáticamente"
+        },
+
+        "errorUserNotFound":"¡Este usuario no pudo ser encontrado en la base de datos de estadísitcas!"
     }
 }

language/thai.json

@@ -1,85 +1,85 @@
 {
-    "_CREDITS":"Mods HD#0661",
+    "_CREDITS":"modshd",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
-        "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง!",
+        "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง",
         "missingArgsDescription":"ขาดอาร์กิวเมนต์",
-        "noPermsTitle":"ไม่มีสิทธิ์!",
+        "noPermsTitle":"คุณไม่มีสิทธิ์ในการใช้งาน",
-        "noPermsDescription":"คุณต้องมีสิทธิ์ `ADMINISTRATOR` หรืออยู่ในรายการบทบาทที่ได้รับอนุญาต!",
+        "noPermsDescription":"คุณต้องมีสิทธิ์ `ADMINISTRATOR` หรืออยู่ในรายการบทบาทที่ได้รับอนุญาตเพื่อใช้งาน",
-        "noPermsDelete":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถลบตั๋วได้!",
+        "noPermsDelete":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถลบห้องติดต่อได้",
         "chooseFromListTitle":"ID ไม่ถูกต้อง",
         "chooseFromListDescription":"เลือกหนึ่งใน ID ด้านล่าง:",
-        "boterror":"ข้อผิดพลาดของบอท!",
+        "boterror":"ข้อผิดพลาดของบอท",
-        "notInTicketTitle":"คุณไม่ได้อยู่ในตั๋ว!",
+        "notInTicketTitle":"คุณไม่ได้อยู่ในห้องติดต่อ",
-        "notInTicketDescription":"คำสั่งนี้ไม่ทำงานนอกตั๋ว!",
+        "notInTicketDescription":"คำสั่งนี้ไม่สามารถทำงานนอกห้องติดต่อ",
-        "ticketDoesntExist":"ตั๋วนี้ไม่มีอีกแล้ว!",
+        "ticketDoesntExist":"ห้องติดต่อนี้ไม่มีอีกต่อไป",
-        "roleDoesntExist":"บทบาทนี้ไม่มีอีกแล้ว!",
+        "roleDoesntExist":"บทบาทนี้ไม่มีอีกต่อไป",
-        "anotherOption":"ตัวเลือกนี้ไม่ใช่ตั๋ว แต่เป็นประเภทอื่น!",
+        "anotherOption":"ตัวเลือกนี้ไม่ใช่ห้องติดต่อ แต่เป็นประเภทอื่น",
-        "maxAmountTitle":"ถึงจำนวนสูงสุดแล้ว!",
+        "maxAmountTitle":"ถึงจำนวนสูงสุดแล้ว",
-        "maxAmountDescription":"คุณได้ถึงจำนวนสูงสุดของตั๋วที่อนุญาต!\nดังนั้นคุณไม่สามารถสร้างใหม่ได้!",
+        "maxAmountDescription":"คุณได้ถึงจำนวนสูงสุดของห้องติดต่อที่อนุญาต\nดังนั้นคุณไม่สามารถสร้างใหม่ได้ในขณะนี้",
-        "somethingWentWrong":"**มีบางอย่างผิดพลาด!**\nกรุณาลองอีกครั้งในภายหลัง!"
+        "somethingWentWrong":"**มีบางอย่างผิดพลาด**\nกรุณาลองอีกครั้งในภายหลัง"
     },
     "commands":{
-        "userAddedTitle":"เพิ่ม {0} ในตั๋วนี้!",
+        "userAddedTitle":"เพิ่ม {0} ในห้องติดต่อนี้",
-        "userRemovedTitle":"ลบ {0} ออกจากตั๋วนี้!",
+        "userRemovedTitle":"ลบ {0} ออกจากห้องติดต่อนี้",
-        "renameTitle":"เปลี่ยนชื่อเป็น {0}!",
+        "renameTitle":"เปลี่ยนชื่อเป็น {0}",
-        "closeTitle":"ปิดตั๋วนี้!",
+        "closeTitle":"ปิดห้องติดต่อนี้",
-        "deleteTitle":"กำลังลบตั๋วนี้...",
+        "deleteTitle":"กำลังลบห้องติดต่อนี้...",
-        "reopenTitle":"เปิดตั๋วนี้อีกครั้ง!",
+        "reopenTitle":"เปิดห้องติดต่อนี้อีกครั้ง",
 
-        "claimTitle":"ตั๋วนี้ถูกเรียกขึ้นโดย {0}",
+        "claimTitle":"ห้องติดต่อนี้ถูกรับเรื่องโดย {0}",
-        "unclaimTitle":"ตั๋วนี้ไม่ได้ถูกเรียกขึ้นแล้ว!",
+        "unclaimTitle":"ห้องติดต่อนี้ไม่ได้ถูกรับเรื่องอีกแล้ว",
-        "changeTitle":"เปลี่ยนประเภทตั๋วเป็น {0}!",
+        "changeTitle":"เปลี่ยนประเภทห้องติดต่อเป็น {0}",
 
-        "statsTitle":"นี่คือสถิติสำหรับ {0}!",
+        "statsTitle":"นี่คือสถิติสำหรับ {0}",
-        "autocloseTitle":"ตั๋วนี้จะถูกปิดอัตโนมัติหลังจาก {0}!",
+        "autocloseTitle":"ห้องติดต่อนี้จะถูกปิดอัตโนมัติหลังจาก {0}",
-        "autocloseRejectTitle":"ตั๋วนี้จะไม่ถูกปิดอัตโนมัติอีกต่อไป!",
+        "autocloseRejectTitle":"ห้องติดต่อนี้จะไม่ถูกปิดอัตโนมัติอีกต่อไป",
-        "autocloseWarn":"ส่วนนี้มีผลกับตั๋วที่ไม่ได้ใช้งาน!",
+        "autocloseWarn":"ส่วนนี้มีผลกับห้องติดต่อที่ไม่ได้ใช้งาน",
        
-        "goToTicket":"ไปที่ตั๋ว",
+        "goToTicket":"ไปที่ห้องติดต่อ",
-        "ticketWarning":"Embed อยู่ในข้อความด้านล่าง!",
+        "ticketWarning":"Embed อยู่ในข้อความด้านล่าง",
-        "maxTicketWarning":"**คำเตือน:** _คุณสามารถสร้างได้ {0} ตั๋วในครั้งเดียว!_"       
+        "maxTicketWarning":"**คำเตือน:** _คุณสามารถสร้างห้องติดต่อได้แค่ {0} ห้องติดต่อคน_"       
     },
     "helpMenu":{
         "title":"คำสั่งที่ใช้ได้:",
-        "header1":"**ไปที่ {0} เพื่อสร้างตั๋ว!**\n\n",
+        "header1":"**ไปที่ {0} เพื่อสร้างห้องติดต่อ**\n\n",
-        "header2":"**ใช้คำสั่ง `/new` หรือ `/ticket` เพื่อสร้างตั๋ว!**\n\n",
+        "header2":"**ใช้คำสั่ง `/new` หรือ `/ticket` เพื่อสร้างห้องติดต่อ**\n\n",
        
         "msgCmd":"สร้าง embed พร้อมปุ่ม (เฉพาะผู้ดูแลระบบ)",
-        "renameCmd":"เปลี่ยนชื่อตั๋ว (ไม่มีช่องว่าง)",
+        "renameCmd":"เปลี่ยนชื่อห้องติดต่อ (ไม่มีช่องว่าง)",
-        "closeCmd":"ปิดตั๋ว",
+        "closeCmd":"ปิดห้องติดต่อ",
-        "deleteCmd":"ลบตั๋ว",
+        "deleteCmd":"ลบห้องติดต่อ",
-        "addCmd":"เพิ่มผู้ใช้ในตั๋ว",
+        "addCmd":"เพิ่มผู้ใช้ในห้องติดต่อ",
-        "removeCmd":"ลบผู้ใช้ออกจากตั๋ว",
+        "removeCmd":"ลบผู้ใช้ออกจากห้องติดต่อ",
-        "reopenCmd":"เปิดตั๋วอีกครั้งหลังจากถูกปิด",
+        "reopenCmd":"เปิดห้องติดต่ออีกครั้งหลังจากถูกปิด",
-        "changeCmd":"เปลี่ยนประเภทตั๋ว",
+        "changeCmd":"เปลี่ยนประเภทห้องติดต่อ",
-        "claimCmd":"เรียกขึ้นตั๋ว",
+        "claimCmd":"รับเรื่องห้องติดต่อ",
-        "unclaimCmd":"ยกเลิกการเรียกขึ้นตั๋ว",
+        "unclaimCmd":"ยกเลิกการรับเรื่องห้องติดต่อ",
-        "statsCmd":"ดูสถิติตั๋ว",
+        "statsCmd":"ดูสถิติห้องติดต่อ",
-        "autocloseCmd":"ตั้งค่าการปิดตั๋วอัตโนมัติ"
+        "autocloseCmd":"ตั้งค่าการปิดห้องติดต่ออัตโนมัติ"
     },
     "buttons":{
-        "close":"ปิดตั๋ว",
+        "close":"ปิดห้องติดต่อ",
-        "delete":"ลบตั๋ว",
+        "delete":"ลบห้องติดต่อ",
-        "reopen":"เปิดตั๋วอีกครั้ง",
+        "reopen":"เปิดห้องติดต่ออีกครั้ง",
         "closeWithReason":"ปิดด้วยเหตุผล"       
     },
     "messages":{
-        "closedDescription":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถพูดคุยในตั๋วนี้ได้!\n\n*คลิกที่ปุ่มด้านล่างเพื่อลบหรือเปิดตั๋วนี้อีกครั้ง!*",
+        "closedDescription":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถพูดคุยในห้องติดต่อนี้ได้\n\n*คลิกที่ปุ่มด้านล่างเพื่อลบหรือเปิดห้องติดต่อนี้อีกครั้ง*",
-        "createdTitle":"สร้างตั๋วแล้ว!",
+        "createdTitle":"สร้างห้องติดต่อแล้ว",
-        "createdDescription":"ตั๋วของคุณถูกสร้างแล้ว คุณสามารถตรวจสอบได้จากการแจ้งเตือน!",
+        "createdDescription":"ห้องติดต่อของคุณถูกสร้างแล้ว คุณสามารถตรวจสอบได้จากการแจ้งเตือน",
        
-        "newTicketDmTitle":"ตั๋วใหม่!",
+        "newTicketDmTitle":"ห้องติดต่อใหม่",
-        "closedTicketDmTitle":"ปิดตั๋ว!",
+        "closedTicketDmTitle":"ปิดห้องติดต่อ",
-        "deletedTicketDmTitle":"ลบตั๋ว!",
+        "deletedTicketDmTitle":"ลบห้องติดต่อ",
-        "closedTicketDmDescription":"ตั๋วของคุณถูกปิด!",
+        "closedTicketDmDescription":"ห้องติดต่อของคุณถูกปิด",
-        "deletedTicketDmDescription":"ตั๋วของคุณถูกลบ!",
+        "deletedTicketDmDescription":"ห้องติดต่อของคุณถูกลบ",
-        "reopenTicketDmTitle":"เปิดตั๋วอีกครั้ง!",
+        "reopenTicketDmTitle":"เปิดห้องติดต่ออีกครั้ง",
-        "reopenTicketDmDescription":"ตั๋วของคุณถูกเปิดอีกครั้ง!",
+        "reopenTicketDmDescription":"ห้องติดต่อของคุณถูกเปิดอีกครั้ง",
        
         "chooseCategory":"เลือกหมวดหมู่:",
-        "gettingdeleted":"กำลังลบตั๋ว...",
+        "gettingdeleted":"กำลังลบห้องติดต่อ...",
        
         "none":"ไม่มี",
         "reason":"เหตุผล",
@@ -88,14 +88,48 @@
         "deletedby":"ถูกลบโดย",
         "closedby":"ถูกปิดโดย",
 
-        "modalreason":"เหตุผลในการปิดตั๋วนี้คืออะไร?",
+        "modalreason":"เหตุผลในการปิดห้องติดต่อนี้คืออะไร?",
-        "chooseATicket": "เลือกตั๋ว"       
+        "chooseATicket": "เลือกห้องติดต่อ"       
     },
     "transcripts":{
         "title":"บันทึกการสนทนา",
         "processed":"บันทึกการสนทนากำลังดำเนินการ",
-        "wait":"กรุณารอ!",
+        "wait":"กรุณารอ...",
         "estimated":"เวลาโดยประมาณ",
         "available":"บันทึกการสนทนาสามารถใช้งานได้ที่นี่"       
+    },
+    "stats":{
+        "globalTitle":"สถิติทั้งหมด",
+        "ticketTitle":"สถิติห้องติดต่อสำหรับ {0}",
+        "userTitle":"สถิติผู้ใช้สำหรับ {0}",
+        "systemTitle":"สถานะระบบ",
+        "versionTitle":"เวอร์ชั่นของบอท",
+
+        "ticketsCreated":"ห้องติดต่อที่สร้าง",
+        "ticketsClosed":"ห้องติดต่อที่ปิด",
+        "ticketsDeleted":"ห้องติดต่อที่ลบ:",
+        "ticketsReopened":"ห้องติดต่อที่เปิดใหม่",
+        "ticketsAutoclosed":"ห้องติดต่อที่ปิดโดยอัตโนมัติ",
+        "transcriptsCreated":"ทรานสคริปต์ที่สร้าง",
+        "startupDate":"วันที่เริ่มต้น",
+        "latestUpdate":"การอัปเดตล่าสุด",
+        "ticketCreatedOn":"ห้องติดต่อที่สร้างเมื่อ",
+        "ticketCreatedBy":"ห้องติดต่อที่สร้างโดย",
+        "messagesSent":"ข้อความที่ส่ง",
+        "status":"สถานะ",
+        "participants":"ผู้มีส่วนร่วม",
+        "role":"บทบาท",
+    
+        "switches":{
+            "globalAdmin":"ผู้ดูแลทั้งหมด",
+            "ticketAdmin":"ผู้ดูแลห้องติดต่อ",
+            "member":"ผู้ใช้",
+            "open":"เปิด",
+            "reopened":"เปิดใหม่",
+            "closed":"ปิด",
+            "autoclosed":"ปิดโดยอัตโนมัติ"
+        },
+    
+        "errorUserNotFound":"ไม่พบผู้ใช้ในฐานข้อมูลสถิติ"
     }
 }

language/turkish.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Hydrâelčhâvø#1575",
+    "_CREDITS":"Hydra#0009",
-    "_INFO":"This file is a translation for open ticket 3.4.4",
+    "_INFO":"This file is a translation for open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Geçersiz argümanlar!",
@@ -97,5 +97,39 @@
         "wait":"Lütfen Bekleyiniz!",
         "estimated":"Tahmini Süre",
         "available":"Transkript burada mevcuttur"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
     }
 }

language/ukrainian.json

@@ -1,6 +1,6 @@
 {
-    "_CREDITS":"Anderskiy#4093",
+    "_CREDITS":"ander",
-    "_INFO":"Цей файл є перекладом для open ticket 3.4.4",
+    "_INFO":"Цей файл є перекладом для open ticket 3.5.6",
 
     "errors":{
         "missingArgsTitle":"Невірні аргументи!",
@@ -97,5 +97,39 @@
         "wait":"Будь-ласка почекайте!",
         "estimated":"Розрахунковий час",
         "available":"Транскрипція доступна тут"
+    },
+    "stats":{
+        "globalTitle":"Загальна статистика",
+        "ticketTitle":"Статистика тікету для {0}",
+        "userTitle":"Статистика корстувача для {0}",
+        "systemTitle":"Системна статистика",
+        "versionTitle":"Версія бота",
+
+        "ticketsCreated":"Тікет створен",
+        "ticketsClosed":"Тікет закрито",
+        "ticketsDeleted":"Тікет видалено",
+        "ticketsReopened":"Тікет перевідкритий",
+        "ticketsAutoclosed":"Тікет автоматично закритий",
+        "transcriptsCreated":"Транскрипт створено",
+        "startupDate":"Дата запуску",
+        "latestUpdate":"Останнє оновлення",
+        "ticketCreatedOn":"Тікет створено",
+        "ticketCreatedBy":"Тікет створено",
+        "messagesSent":"Повідомлення відправлено",
+        "status":"Стан",
+        "participants":"Учасники",
+        "role":"Роль",
+
+        "switches":{
+            "globalAdmin":"Головна",
+            "ticketAdmin":"Тікет",
+            "member":"Учасник",
+            "open":"Відкрити",
+            "reopened":"Перевідкритий",
+            "closed":"Закритий",
+            "autoclosed":"Автоматично закритий"
+        },
+
+        "errorUserNotFound":"Учасник не знайдений у базі даних статистики!"
     }
 }

package.json

@@ -1,28 +1,28 @@
 {
   "name": "open-ticket",
-  "version": "3.4.4",
+  "author": "DJdj Development",
-  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
+  "version": "3.5.6",
+  "description": "The most advanced open-source discord ticket bot with HTML transcripts and plugins! It uses discord.js v14 & no database required!",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
-    "test": "node index.js --devconfig",
+    "test": "node index.js --devconfig --noerrorupload",
     "slashEnable": "node index.js slash enable",
-    "slashDisable": "node index.js slash disable",
+    "slashDisable": "node index.js slash disable"
-    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
   },
-  "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
-    "axios": "^0.27.2",
+    "axios": "^1.6.2",
     "chalk": "^5.0.1",
-    "discord.js": "^14.11.0"
+    "discord.js": "^14.15.1"
   },
   "repository": {
     "type": "git",
     "url": "git+https://github.com/DJj123dj/open-ticket.git"
   },
   "bugs": {
-    "url": "https://github.com/DJj123dj/open-ticket/issues"
+    "url": "https://github.com/DJj123dj/open-ticket/issues",
+    "email": "support@dj-dj.be"
   },
-  "homepage": "https://github.com/DJj123dj/open-ticket#readme"
+  "homepage": "https://openticket.dj-dj.be"
 }

transcriptconfig.json

@@ -27,6 +27,10 @@
             "valueTextColor":"#ffffff",
             "hideBackgroundColor":"#40444a",
             "hideTextColor":"#ffffff"
+        },
+        "favicon":{
+            "enableCustomFavicon":false,
+            "imageUrl":"https://transcripts.dj-dj.be/favicon.png"
         }
     }
 }