Open Ticket v4.0.6

Open Ticket v4.0.6

.eggs/README.md

@@ -2,7 +2,7 @@
 <img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
 
 [![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)
-[![version](https://img.shields.io/badge/version-4.0.2-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.2)
+[![version](https://img.shields.io/badge/version-4.0.6-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.6)
 [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
 [![Open Ticket supports Pterodactyl Eggs!](https://img.shields.io/badge/pterodactyl-supported-10539F?style=flat-square&logo=pterodactyl)](.eggs/README.md)
 
@@ -20,6 +20,18 @@ It's recommended to provide at least `1GB` of **Memory/RAM** and `5GB` of **disk
 [**`openticket-egg-main.json` (Recommended)**](openticket-egg-main.json)
 - This egg will use the `main` branch of Open Ticket.
 
+[**`openticket-egg-v4.0.6.json`**](openticket-egg-v4.0.6.json)
+- This egg will always use Open Ticket `v4.0.6`. Open Ticket updates will not have an effect on this egg.
+
+[**`openticket-egg-v4.0.5.json`**](openticket-egg-v4.0.5.json)
+- This egg will always use Open Ticket `v4.0.5`. Open Ticket updates will not have an effect on this egg.
+
+[**`openticket-egg-v4.0.4.json`**](openticket-egg-v4.0.4.json)
+- This egg will always use Open Ticket `v4.0.4`. Open Ticket updates will not have an effect on this egg.
+
+[**`openticket-egg-v4.0.3.json`**](openticket-egg-v4.0.3.json)
+- This egg will always use Open Ticket `v4.0.3`. Open Ticket updates will not have an effect on this egg.
+
 [**`openticket-egg-v4.0.2.json`**](openticket-egg-v4.0.2.json)
 - This egg will always use Open Ticket `v4.0.2`. Open Ticket updates will not have an effect on this egg.
 

.eggs/openticket-egg-v4.0.3.json

@@ -0,0 +1,62 @@
+{
+    "_comment": "DO NOT EDIT: FILE GENERATED AUTOMATICALLY BY PTERODACTYL PANEL - PTERODACTYL.IO",
+    "meta": {
+        "version": "PTDL_v2",
+        "update_url": null
+    },
+    "exported_at": "2025-03-16T18:10:18+01:00",
+    "name": "Open Ticket (v4.0.3)",
+    "author": "support@dj-dj.be",
+    "description": "This is the official Pterodactyl egg for Open Ticket v4.0.3, the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions\/Modals, Stats & more!",
+    "features": null,
+    "docker_images": {
+        "ghcr.io\/parkervcp\/yolks:nodejs_20": "ghcr.io\/parkervcp\/yolks:nodejs_20"
+    },
+    "file_denylist": [],
+    "startup": "if [[ ! -z ${NODE_PACKAGES} ]]; then npm install ${NODE_PACKAGES}; fi; if [[ ! -z ${UNNODE_PACKAGES} ]]; then npm uninstall ${UNNODE_PACKAGES}; fi; if [ -f \/home\/container\/package.json ]; then npm install; fi; node \"\/home\/container\/index.js\" ${NODE_FLAGS};",
+    "config": {
+        "files": "{}",
+        "startup": "{\r\n    \"done\": \"STARTUP INFO:\"\r\n}",
+        "logs": "{}",
+        "stop": "^C"
+    },
+    "scripts": {
+        "installation": {
+            "script": "#!\/bin\/bash\r\n# Open Ticket Installation Script (v4.0.3)\r\n# Inspired by: Node.js Installation Script\r\n# \u00a9 DJdj Development\r\n\r\necho -e \"[OT INSTALLER] installing dependencies. please wait...\"\r\napt update\r\napt install -y git curl\r\n\r\necho -e \"[OT INSTALLER] updating npm. please wait...\"\r\nnpm install npm@latest --location=global\r\n\r\nmkdir -p \/mnt\/server\r\ncd \/mnt\/server\r\n\r\nBRANCH=\"v4.0.3\"\r\n\r\nif [ \"$(ls -A \/mnt\/server)\" ]; then\r\n    echo -e \"[OT INSTALLER] \/mnt\/server directory is not empty.\"\r\n    if [ -d .git ]; then\r\n        echo -e \"[OT INSTALLER] .git directory exists\"\r\n        if [ -f .git\/config ]; then\r\n            echo -e \"[OT INSTALLER] loading info from git config\"\r\n            ORIGIN=$(git config --get remote.origin.url)\r\n        else\r\n            echo -e \"[OT INSTALLER] files found with no git config\"\r\n            echo -e \"[OT INSTALLER] closing out without touching things to not break anything\"\r\n            exit 10\r\n        fi\r\n    fi\r\n\r\n    if [ \"${ORIGIN}\" == \"https:\/\/github.com\/open-discord-bots\/open-ticket.git\" ]; then\r\n        echo \"pulling latest from github\"\r\n        git pull\r\n    fi\r\nelse\r\n    echo -e \"[OT INSTALLER] \/mnt\/server is empty.\"\r\n    echo -e \"[OT INSTALLER] cloning files into repo.\"\r\n    if [ -z ${BRANCH} ]; then\r\n        echo -e \"[OT INSTALLER] cloning default branch\"\r\n        git clone https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    else\r\n        echo -e \"[OT INSTALLER] cloning ${BRANCH}'\"\r\n        git clone --single-branch --branch ${BRANCH} https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    fi\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing Open Ticket node.js packages.\"\r\nif [ -f \/mnt\/server\/package.json ]; then\r\n    \/usr\/local\/bin\/npm install --omit=dev\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing custom node.js packages.\"\r\nif [[ ! -z ${NODE_PACKAGES} ]]; then\r\n    \/usr\/local\/bin\/npm install ${NODE_PACKAGES}\r\nfi\r\n\r\necho -e \"[OT INSTALLER] install complete!\"\r\nexit 0",
+            "container": "node:latest",
+            "entrypoint": "bash"
+        }
+    },
+    "variables": [
+        {
+            "name": "Additional Npm Packages",
+            "description": "Specify additional npm packages used by Open Ticket plugins. Use spaces to separate.",
+            "env_variable": "NODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Startup Flags",
+            "description": "Start the bot with additional Open Ticket flags. Separate using spaces.\r\nA full reference list can be found in the documentation.",
+            "env_variable": "NODE_FLAGS",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Uninstall Npm Packages",
+            "description": "A list of npm packages to uninstall. Separate by spaces.",
+            "env_variable": "UNNODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        }
+    ]
+}

.eggs/openticket-egg-v4.0.4.json

@@ -0,0 +1,62 @@
+{
+    "_comment": "DO NOT EDIT: FILE GENERATED AUTOMATICALLY BY PTERODACTYL PANEL - PTERODACTYL.IO",
+    "meta": {
+        "version": "PTDL_v2",
+        "update_url": null
+    },
+    "exported_at": "2025-03-16T18:10:18+01:00",
+    "name": "Open Ticket (v4.0.4)",
+    "author": "support@dj-dj.be",
+    "description": "This is the official Pterodactyl egg for Open Ticket v4.0.4, the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions\/Modals, Stats & more!",
+    "features": null,
+    "docker_images": {
+        "ghcr.io\/parkervcp\/yolks:nodejs_20": "ghcr.io\/parkervcp\/yolks:nodejs_20"
+    },
+    "file_denylist": [],
+    "startup": "if [[ ! -z ${NODE_PACKAGES} ]]; then npm install ${NODE_PACKAGES}; fi; if [[ ! -z ${UNNODE_PACKAGES} ]]; then npm uninstall ${UNNODE_PACKAGES}; fi; if [ -f \/home\/container\/package.json ]; then npm install; fi; node \"\/home\/container\/index.js\" ${NODE_FLAGS};",
+    "config": {
+        "files": "{}",
+        "startup": "{\r\n    \"done\": \"STARTUP INFO:\"\r\n}",
+        "logs": "{}",
+        "stop": "^C"
+    },
+    "scripts": {
+        "installation": {
+            "script": "#!\/bin\/bash\r\n# Open Ticket Installation Script (v4.0.4)\r\n# Inspired by: Node.js Installation Script\r\n# \u00a9 DJdj Development\r\n\r\necho -e \"[OT INSTALLER] installing dependencies. please wait...\"\r\napt update\r\napt install -y git curl\r\n\r\necho -e \"[OT INSTALLER] updating npm. please wait...\"\r\nnpm install npm@latest --location=global\r\n\r\nmkdir -p \/mnt\/server\r\ncd \/mnt\/server\r\n\r\nBRANCH=\"v4.0.4\"\r\n\r\nif [ \"$(ls -A \/mnt\/server)\" ]; then\r\n    echo -e \"[OT INSTALLER] \/mnt\/server directory is not empty.\"\r\n    if [ -d .git ]; then\r\n        echo -e \"[OT INSTALLER] .git directory exists\"\r\n        if [ -f .git\/config ]; then\r\n            echo -e \"[OT INSTALLER] loading info from git config\"\r\n            ORIGIN=$(git config --get remote.origin.url)\r\n        else\r\n            echo -e \"[OT INSTALLER] files found with no git config\"\r\n            echo -e \"[OT INSTALLER] closing out without touching things to not break anything\"\r\n            exit 10\r\n        fi\r\n    fi\r\n\r\n    if [ \"${ORIGIN}\" == \"https:\/\/github.com\/open-discord-bots\/open-ticket.git\" ]; then\r\n        echo \"pulling latest from github\"\r\n        git pull\r\n    fi\r\nelse\r\n    echo -e \"[OT INSTALLER] \/mnt\/server is empty.\"\r\n    echo -e \"[OT INSTALLER] cloning files into repo.\"\r\n    if [ -z ${BRANCH} ]; then\r\n        echo -e \"[OT INSTALLER] cloning default branch\"\r\n        git clone https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    else\r\n        echo -e \"[OT INSTALLER] cloning ${BRANCH}'\"\r\n        git clone --single-branch --branch ${BRANCH} https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    fi\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing Open Ticket node.js packages.\"\r\nif [ -f \/mnt\/server\/package.json ]; then\r\n    \/usr\/local\/bin\/npm install --omit=dev\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing custom node.js packages.\"\r\nif [[ ! -z ${NODE_PACKAGES} ]]; then\r\n    \/usr\/local\/bin\/npm install ${NODE_PACKAGES}\r\nfi\r\n\r\necho -e \"[OT INSTALLER] install complete!\"\r\nexit 0",
+            "container": "node:latest",
+            "entrypoint": "bash"
+        }
+    },
+    "variables": [
+        {
+            "name": "Additional Npm Packages",
+            "description": "Specify additional npm packages used by Open Ticket plugins. Use spaces to separate.",
+            "env_variable": "NODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Startup Flags",
+            "description": "Start the bot with additional Open Ticket flags. Separate using spaces.\r\nA full reference list can be found in the documentation.",
+            "env_variable": "NODE_FLAGS",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Uninstall Npm Packages",
+            "description": "A list of npm packages to uninstall. Separate by spaces.",
+            "env_variable": "UNNODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        }
+    ]
+}

.eggs/openticket-egg-v4.0.5.json

@@ -0,0 +1,62 @@
+{
+    "_comment": "DO NOT EDIT: FILE GENERATED AUTOMATICALLY BY PTERODACTYL PANEL - PTERODACTYL.IO",
+    "meta": {
+        "version": "PTDL_v2",
+        "update_url": null
+    },
+    "exported_at": "2025-03-16T18:10:18+01:00",
+    "name": "Open Ticket (v4.0.5)",
+    "author": "support@dj-dj.be",
+    "description": "This is the official Pterodactyl egg for Open Ticket v4.0.5, the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions\/Modals, Stats & more!",
+    "features": null,
+    "docker_images": {
+        "ghcr.io\/parkervcp\/yolks:nodejs_20": "ghcr.io\/parkervcp\/yolks:nodejs_20"
+    },
+    "file_denylist": [],
+    "startup": "if [[ ! -z ${NODE_PACKAGES} ]]; then npm install ${NODE_PACKAGES}; fi; if [[ ! -z ${UNNODE_PACKAGES} ]]; then npm uninstall ${UNNODE_PACKAGES}; fi; if [ -f \/home\/container\/package.json ]; then npm install; fi; node \"\/home\/container\/index.js\" ${NODE_FLAGS};",
+    "config": {
+        "files": "{}",
+        "startup": "{\r\n    \"done\": \"STARTUP INFO:\"\r\n}",
+        "logs": "{}",
+        "stop": "^C"
+    },
+    "scripts": {
+        "installation": {
+            "script": "#!\/bin\/bash\r\n# Open Ticket Installation Script (v4.0.5)\r\n# Inspired by: Node.js Installation Script\r\n# \u00a9 DJdj Development\r\n\r\necho -e \"[OT INSTALLER] installing dependencies. please wait...\"\r\napt update\r\napt install -y git curl\r\n\r\necho -e \"[OT INSTALLER] updating npm. please wait...\"\r\nnpm install npm@latest --location=global\r\n\r\nmkdir -p \/mnt\/server\r\ncd \/mnt\/server\r\n\r\nBRANCH=\"v4.0.5\"\r\n\r\nif [ \"$(ls -A \/mnt\/server)\" ]; then\r\n    echo -e \"[OT INSTALLER] \/mnt\/server directory is not empty.\"\r\n    if [ -d .git ]; then\r\n        echo -e \"[OT INSTALLER] .git directory exists\"\r\n        if [ -f .git\/config ]; then\r\n            echo -e \"[OT INSTALLER] loading info from git config\"\r\n            ORIGIN=$(git config --get remote.origin.url)\r\n        else\r\n            echo -e \"[OT INSTALLER] files found with no git config\"\r\n            echo -e \"[OT INSTALLER] closing out without touching things to not break anything\"\r\n            exit 10\r\n        fi\r\n    fi\r\n\r\n    if [ \"${ORIGIN}\" == \"https:\/\/github.com\/open-discord-bots\/open-ticket.git\" ]; then\r\n        echo \"pulling latest from github\"\r\n        git pull\r\n    fi\r\nelse\r\n    echo -e \"[OT INSTALLER] \/mnt\/server is empty.\"\r\n    echo -e \"[OT INSTALLER] cloning files into repo.\"\r\n    if [ -z ${BRANCH} ]; then\r\n        echo -e \"[OT INSTALLER] cloning default branch\"\r\n        git clone https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    else\r\n        echo -e \"[OT INSTALLER] cloning ${BRANCH}'\"\r\n        git clone --single-branch --branch ${BRANCH} https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    fi\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing Open Ticket node.js packages.\"\r\nif [ -f \/mnt\/server\/package.json ]; then\r\n    \/usr\/local\/bin\/npm install --omit=dev\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing custom node.js packages.\"\r\nif [[ ! -z ${NODE_PACKAGES} ]]; then\r\n    \/usr\/local\/bin\/npm install ${NODE_PACKAGES}\r\nfi\r\n\r\necho -e \"[OT INSTALLER] install complete!\"\r\nexit 0",
+            "container": "node:latest",
+            "entrypoint": "bash"
+        }
+    },
+    "variables": [
+        {
+            "name": "Additional Npm Packages",
+            "description": "Specify additional npm packages used by Open Ticket plugins. Use spaces to separate.",
+            "env_variable": "NODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Startup Flags",
+            "description": "Start the bot with additional Open Ticket flags. Separate using spaces.\r\nA full reference list can be found in the documentation.",
+            "env_variable": "NODE_FLAGS",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Uninstall Npm Packages",
+            "description": "A list of npm packages to uninstall. Separate by spaces.",
+            "env_variable": "UNNODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        }
+    ]
+}

.eggs/openticket-egg-v4.0.6.json

@@ -0,0 +1,62 @@
+{
+    "_comment": "DO NOT EDIT: FILE GENERATED AUTOMATICALLY BY PTERODACTYL PANEL - PTERODACTYL.IO",
+    "meta": {
+        "version": "PTDL_v2",
+        "update_url": null
+    },
+    "exported_at": "2025-03-16T18:10:18+01:00",
+    "name": "Open Ticket (v4.0.6)",
+    "author": "support@dj-dj.be",
+    "description": "This is the official Pterodactyl egg for Open Ticket v4.0.6, the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions\/Modals, Stats & more!",
+    "features": null,
+    "docker_images": {
+        "ghcr.io\/parkervcp\/yolks:nodejs_20": "ghcr.io\/parkervcp\/yolks:nodejs_20"
+    },
+    "file_denylist": [],
+    "startup": "if [[ ! -z ${NODE_PACKAGES} ]]; then npm install ${NODE_PACKAGES}; fi; if [[ ! -z ${UNNODE_PACKAGES} ]]; then npm uninstall ${UNNODE_PACKAGES}; fi; if [ -f \/home\/container\/package.json ]; then npm install; fi; node \"\/home\/container\/index.js\" ${NODE_FLAGS};",
+    "config": {
+        "files": "{}",
+        "startup": "{\r\n    \"done\": \"STARTUP INFO:\"\r\n}",
+        "logs": "{}",
+        "stop": "^C"
+    },
+    "scripts": {
+        "installation": {
+            "script": "#!\/bin\/bash\r\n# Open Ticket Installation Script (v4.0.6)\r\n# Inspired by: Node.js Installation Script\r\n# \u00a9 DJdj Development\r\n\r\necho -e \"[OT INSTALLER] installing dependencies. please wait...\"\r\napt update\r\napt install -y git curl\r\n\r\necho -e \"[OT INSTALLER] updating npm. please wait...\"\r\nnpm install npm@latest --location=global\r\n\r\nmkdir -p \/mnt\/server\r\ncd \/mnt\/server\r\n\r\nBRANCH=\"v4.0.6\"\r\n\r\nif [ \"$(ls -A \/mnt\/server)\" ]; then\r\n    echo -e \"[OT INSTALLER] \/mnt\/server directory is not empty.\"\r\n    if [ -d .git ]; then\r\n        echo -e \"[OT INSTALLER] .git directory exists\"\r\n        if [ -f .git\/config ]; then\r\n            echo -e \"[OT INSTALLER] loading info from git config\"\r\n            ORIGIN=$(git config --get remote.origin.url)\r\n        else\r\n            echo -e \"[OT INSTALLER] files found with no git config\"\r\n            echo -e \"[OT INSTALLER] closing out without touching things to not break anything\"\r\n            exit 10\r\n        fi\r\n    fi\r\n\r\n    if [ \"${ORIGIN}\" == \"https:\/\/github.com\/open-discord-bots\/open-ticket.git\" ]; then\r\n        echo \"pulling latest from github\"\r\n        git pull\r\n    fi\r\nelse\r\n    echo -e \"[OT INSTALLER] \/mnt\/server is empty.\"\r\n    echo -e \"[OT INSTALLER] cloning files into repo.\"\r\n    if [ -z ${BRANCH} ]; then\r\n        echo -e \"[OT INSTALLER] cloning default branch\"\r\n        git clone https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    else\r\n        echo -e \"[OT INSTALLER] cloning ${BRANCH}'\"\r\n        git clone --single-branch --branch ${BRANCH} https:\/\/github.com\/open-discord-bots\/open-ticket.git .\r\n    fi\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing Open Ticket node.js packages.\"\r\nif [ -f \/mnt\/server\/package.json ]; then\r\n    \/usr\/local\/bin\/npm install --omit=dev\r\nfi\r\n\r\necho -e \"[OT INSTALLER] installing custom node.js packages.\"\r\nif [[ ! -z ${NODE_PACKAGES} ]]; then\r\n    \/usr\/local\/bin\/npm install ${NODE_PACKAGES}\r\nfi\r\n\r\necho -e \"[OT INSTALLER] install complete!\"\r\nexit 0",
+            "container": "node:latest",
+            "entrypoint": "bash"
+        }
+    },
+    "variables": [
+        {
+            "name": "Additional Npm Packages",
+            "description": "Specify additional npm packages used by Open Ticket plugins. Use spaces to separate.",
+            "env_variable": "NODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Startup Flags",
+            "description": "Start the bot with additional Open Ticket flags. Separate using spaces.\r\nA full reference list can be found in the documentation.",
+            "env_variable": "NODE_FLAGS",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        },
+        {
+            "name": "Uninstall Npm Packages",
+            "description": "A list of npm packages to uninstall. Separate by spaces.",
+            "env_variable": "UNNODE_PACKAGES",
+            "default_value": "",
+            "user_viewable": false,
+            "user_editable": true,
+            "rules": "string|nullable",
+            "field_type": "text"
+        }
+    ]
+}

.github/CONTRIBUTING.md

@@ -1,7 +1,7 @@
 # Contributing Guidelines
 <img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
 
-[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.0.2-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.2)  [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
+[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.0.6-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.6)  [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
 
 These are the Contributing Guidelines of Open Ticket!<br>
 Here you can find everything you need to know about contributing to Open Ticket.<br>

.github/SECURITY.md

@@ -1,7 +1,7 @@
 # Security Policy
 <img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
 
-[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.0.1-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.1)  [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
+[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.0.4-brightgreen.svg?style=flat-square)](https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.4)  [![Sponsor DJj123dj](https://img.shields.io/badge/sponsor-DJj123dj-ea4aaa?style=flat-square&logo=githubsponsors)](https://github.com/sponsors/DJj123dj)
 
 This is the Security Policy of Open Ticket!<br>
 Here you can find a list of all supported & deprecated versions of the bot.<br>
@@ -18,14 +18,16 @@ This list will be updated on every release.
 - ❌ Fully Deprecated
 
 | Version    | Supported | Notes                                    |
-|------------|-----------|--------------------------------|
+|------------|-----------|------------------------------------------|
 | 4.1.0      | 🟦        |                                          |
-| 4.0.2      | ✅        |                                |
+| 4.0.6      | ✅        |                                          |
-| 4.0.1      | ✅        |                                |
+| 4.0.5      | ✅        |                                          |
-| 4.0.0      | ✅        |                                |
+| 4.0.4      | ✅        | Supported until July 2025 (LTS)          |
-| 3.5.9      | 🚧        | Supported until May 2025 (LTS) |
+| 4.0.3      | 🚧        | Transcripts v2.0 (Offline August 2025)   |
-| 3.5.8      | 🟧        | Documentation Only             |
+| 4.0.2      | 🟧        | Documentation Only (discord.js bug)      |
-| < 3.5.8    | ❌        |                                |
+| 4.0.1      | 🟧        | Documentation Only                       |
+| 4.0.0      | 🟧        | Documentation Only                       |
+| < 4.0.0    | ❌        |                                          |
 
 ### 🕷️ Reporting Vulnerabilities
 You can report vulnerabilities, errors & bugs using one of the following methods:

README.md

@@ -8,7 +8,7 @@
 <br>Powered By<br>
 <img src="https://apis.dj-dj.be/cdn/opendiscord/logo.png" alt="Open Ticket" width="170px"><br>
 <a href="https://discord.com/invite/26vT9wt3n3"><img alt="Discord Invite Link" src="https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord"></img></a>
-<a href="https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.2"><img alt="Open Ticket Version" src="https://img.shields.io/badge/version-4.0.2-brightgreen.svg?style=flat-square"></img></a>
+<a href="https://github.com/open-discord-bots/open-ticket/releases/tag/v4.0.6"><img alt="Open Ticket Version" src="https://img.shields.io/badge/version-4.0.6-brightgreen.svg?style=flat-square"></img></a>
 <a href="https://otdocs.dj-dj.be"><img alt="Open Ticket Documentation" src="https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm"></img></a>
 <a href="https://github.com/open-discord-bots/open-ticket/blob/main/LICENSE"><img alt="Open Ticket License" src="https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square"></img></a>
 <a href="https://otdocs.dj-dj.be"><img alt="Open Ticket Stars" src="https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square"></img></a>
@@ -20,7 +20,7 @@
 
 <p align="center">
 Open Ticket is the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes <code>Html Transcripts</code>, <code>Advanced Plugins</code>, <code>Custom Embeds</code>, <code>Questions/Modals</code>, <code>Stats</code> & more!
-You're also able to customise every little aspect of the bot! From embeds to transcripts. Open Ticket is also translated in more than <code>27 Languages</code>! If you need any help, feel free to join our <a href="https://discord.dj-dj.be">discord server</a>!
+You're also able to customise every little aspect of the bot! From embeds to transcripts. Open Ticket is also translated in more than <code>28 Languages</code>! If you need any help, feel free to join our <a href="https://discord.dj-dj.be">discord server</a>!
 </p>
 
 <p align="center"><b>⭐️ Help us grow by giving a star! ⭐️</b></p>
@@ -32,7 +32,7 @@ You're also able to customise every little aspect of the bot! From embeds to tra
 - **📈 scalable** - Open Ticket is made to handle huge servers! (Already tested in **servers with 100k members**)
 - **📄 HTML transcripts** - Make use of the most customisable, beautiful and easy-to-use HTML Transcripts!
 - **✅ ticket actions** - Close, Reopen, Delete, Claim, Pin, Rename & Move all your tickets!
-- **🇬🇧 translation** - Open Ticket has been translated in more than **27 languages** by our community!
+- **🇬🇧 translation** - Open Ticket has been translated in more than **28 languages** by our community!
 - **🎨 customisation** - Open Ticket has been created around customisation, everything can be customised!
 - **🖥️ interactions** - The bot has full support for Buttons, Dropdowns, Slash Commands and Modals!
 - **∞ unlimited** - Create an infinite amount of tickets & panels!
@@ -68,10 +68,10 @@ A big thanks to all our sponsors! Without them, it wouldn't be possible to creat
 
 <table>
 <tr>
-<td><img src="https://github.com/roppl3r.png" alt="Profile Picture" width="100px"></td>
+<td><img src="https://github.com/guillee3.png" alt="Profile Picture" width="100px"></td>
 </tr>
 <tr>
-<td align="center"><a href="https://github.com/roppl3r"><b>roppl3r</b></a></td>
+<td align="center"><a href="https://github.com/guillee3"><b>guillee3</b></a></td>
 </tr>
 </table>
 
@@ -93,6 +93,13 @@ A big thanks to all our sponsors! Without them, it wouldn't be possible to creat
 >    - Fix these errors and restart the bot.
 > 6. Enjoy using Open Ticket!
 > ### [📔 Visit Documentation](https://otdocs.dj-dj.be)
+>
+> ### 🖥️ Recommended Hostings
+> - [⭐ **Peakhosting.nl**](https://peakhosting.nl/) - Official support for Open Ticket pterodactyl eggs.
+> - **Any Pterodactyl-Based Panel** - Easy installation & configuration.
+> - **A Virtual Private Server (VPS)** - Extra customisation & more stability. Recommended for large servers.
+> 
+> *❤️ Want to display your hosting here? Contact us in our [Discord server](https://discord.dj-dj.be)!*
 
 ## 📸 Preview
 <img alt="An example of a panel." src="https://apis.dj-dj.be/cdn/openticket/preview-v4/panel-examples.png">
@@ -147,6 +154,7 @@ Without our translators, it wouldn't be possible to translate Open Ticket in so
 |🟢 |🇵🇱 Polish             |danoglez                   |
 |🟢 |🇳🇴 Norwegian          |NoOneNook                  |
 |🟢 |🇸🇪 Swedish            |NoOneNook                  |
+|🟢 |🇮🇷 Persian            |dysashop & zhavis          |
 |🤖 |🇪🇪 Estonian           |iamnotmega                 |
 |🤖 |🇫🇮 Finnish            |iamnotmega                 |
 |🤖 |🇷🇺 Russian            |NoOneNook                  |
@@ -159,7 +167,6 @@ Without our translators, it wouldn't be possible to translate Open Ticket in so
 |🔴 |🇸🇮 Slovenian          |[⭐ Contribute!](.github/CONTRIBUTING.md)|
 |🔴 |🇬🇷 Greek              |[⭐ Contribute!](.github/CONTRIBUTING.md)|
 |🔴 |❓ Kurdish            |[⭐ Contribute!](.github/CONTRIBUTING.md)|
-|🔴 |❓ Persian            |[⭐ Contribute!](.github/CONTRIBUTING.md)|
 
 ## ⭐️ Star History
 Please give this repository a star if you like it.  

config/general.json

@@ -2,7 +2,7 @@
     "_INFO":{
         "support":"https://otdocs.dj-dj.be",
         "discord":"https://discord.dj-dj.be",
-        "version":"open-ticket-v4.0.2"
+        "version":"open-ticket-v4.0.6"
     },
     
     "token":"your bot token here! (or leave empty when using 'tokenFromENV')",

config/panels.json

@@ -17,7 +17,7 @@
             "image":"https://www.example.com/image.png (or leave empty)",
             "thumbnail":"https://www.example.com/image.png (or leave empty)",
             
-            "footer":"Open Ticket v4.0.2 (or leave empty)",
+            "footer":"Open Ticket v4.0.6 (or leave empty)",
             "fields":[
                 {"name":"field name","value":"field value","inline":false}
             ],

config/transcripts.json

@@ -49,7 +49,7 @@
         },
         "favicon":{
             "enableCustomFavicon":false,
-            "imageUrl":"https://transcripts.dj-dj.be/favicon.png"
+            "imageUrl":"https://t.dj-dj.be/favicon.png"
         }
     }
 }

index.js

@@ -14,7 +14,7 @@ process.argv.push(...flags)
 ██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║     
 ╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║     
  ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝     
- v4.0.2 - Made by DJj123dj & Contributors
+ v4.0.6 - Made by DJj123dj & Contributors
 
  Discord: https://discord.dj-dj.be
  Docs: https://otdocs.dj-dj.be

languages/arabic.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION": {
-        "otversion": "v4.0.2",
+        "otversion": "v4.0.6",
         "translators": ["palestinian"],
         "lastedited": "06/12/2024",
         "language": "Arabic",

languages/catalan.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["guillee3"],
         "lastedited":"21/08/2024",
         "language":"Catalan",

languages/custom.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["DJj123dj"],
         "lastedited":"21/08/2024",
         "language":"Custom",

languages/czech.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["spyeye_"],
         "lastedited":"21/08/2024",
         "language":"Czech",

languages/danish.json

@@ -1,6 +1,6 @@
 {
   "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["the_gamer"],
         "lastedited":"26/09/2024",
         "language":"Danish",

languages/dutch.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["DJj123dj"],
         "lastedited":"21/08/2024",
         "language":"Dutch",

languages/english.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["DJj123dj"],
         "lastedited":"21/08/2024",
         "language":"English",

languages/estonian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["iamnotmega","ChatGPT"],
         "lastedited":"21/10/2024",
         "language":"Estonian",

languages/finnish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["iamnotmega","ChatGPT"],
         "lastedited":"21/10/2024",
         "language":"Finnish",

languages/french.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["guillee3"],
         "lastedited":"04/12/2024",
         "language":"French",

languages/german.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["benzorich"],
         "lastedited":"06/10/2024",
         "language":"German",

languages/hindi.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["an_developer"],
         "lastedited":"14/12/2024",
         "language":"Hindi",

languages/hungarian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["Kornel0706"],
         "lastedited":"22/08/2024",
         "language":"Hungarian",

languages/indonesian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["erxg"],
         "lastedited":"25/08/2024",
         "language":"Indonesian",

languages/italian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["fraden1mvp."],
         "lastedited":"08/10/2024",
         "language":"Italian",

languages/latvian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION": {
-        "otversion": "v4.0.2",
+        "otversion": "v4.0.6",
         "translators": ["NoOneNook"],
         "lastedited": "25/03/2025",
         "language": "Latvian",

languages/lithuanian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["TsgIndrius"],
         "lastedited":"26/01/2025",
         "language":"Lithuanian",

languages/norwegian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION": {
-        "otversion": "v4.0.2",
+        "otversion": "v4.0.6",
         "translators": ["NoOneNook"],
         "lastedited": "25/03/2025",
         "language": "Norwegian",

languages/persian.json

@@ -0,0 +1,478 @@
+{
+    "_TRANSLATION":{
+        "otversion":"v4.0.6",
+        "translators":["dysashop","zhavis"],
+        "lastedited":"28/05/2025",
+        "language":"Persian",
+        "automated":false
+    },
+    "checker":{
+        "system":{
+            "typeError":"[خطا]",
+            "headerOpenTicket":"بازکردن تیکت",
+            "typeWarning":"[اخطار]",
+            "typeInfo":"[اطلاعات]",
+            "headerConfigChecker":"جستجوگر پیکربندی",
+            "headerDescription":"برای خطاها فایل پیکربندی ( کانفیگ ) خود را چک کنید",
+            "footerError":"ربات تا تمام مدت شروع نمی شود {0}'s ثابت هستند!",
+            "footerWarning":"توصیه میشه همه رو تعمیر کنید {0}'s قبل  از شروع کردن!",
+            "footerSupport":"پشتیبانی: {0} - اسناد: {1}",
+            "compactInformation":"استفاده کنید {0} برای اطلاعات بیشتر!",
+            "dataPath":"path",
+            "dataDocs":"docs",
+            "dataMessages":"message"
+        },
+        "messages":{
+            "stringTooShort":"این رشته نمیتواند کوتاه تر از این باشد {0} شخصیت ها!",
+            "stringTooLong":"این رشته نمیتواند طولانی تر از این باشد {0} شخصیت ها!",
+            "stringLengthInvalid":"این رشته باید باشد {0} شخصیت های طولانی!",
+            "stringStartsWith":"این رشته باید با آن شروع شود {0}!",
+            "stringEndsWith":"این رشته باید به پایان برسد {0}!",
+            "stringContains":"این رشته باید حاوی باشد {0}!",
+            "stringChoices":"این رشته فقط می تواند یکی از مقادیر زیر باشد: {0}!",
+            "stringRegex":"این رشته اشتباه است!",
+
+            "numberTooShort":"این عدد نمی‌تواند کوتاه‌تر از {0} کاراکتر باشد!",
+            "numberTooLong":"این عدد نمی‌تواند طولانی‌تر از {0} کاراکتر باشد!",
+            "numberLengthInvalid":"این عدد باید دقیقاً {0} کاراکتر طول داشته باشد!",
+            "numberTooSmall":"این عدد باید حداقل {0} باشد!",
+            "numberTooLarge":"این عدد باید حداکثر {0} باشد!",
+            "numberNotEqual":"این عدد باید برابر با {0} باشد!",
+            "numberStep": "این عدد باید مضربی از {0} باشد!",
+            "numberStepOffset": "این عدد باید مضربی از {0} باشد و با {1} شروع شود!",
+            "numberStartsWith": "این عدد باید با {0} شروع شود!",
+            "numberEndsWith": "این عدد باید با {0} پایان یابد!",
+            "numberContains": "این عدد باید شامل {0} باشد!",
+            "numberChoices": "این عدد فقط می‌تواند یکی از مقادیر زیر باشد: {0}!",
+            "numberFloat": "این عدد نمی‌تواند اعشاری باشد!",
+            "numberNegative": "این عدد نمی‌تواند منفی باشد!",
+            "numberPositive": "این عدد نمی‌تواند مثبت باشد!",
+            "numberZero": "این عدد نمی‌تواند صفر باشد!",
+
+            "booleanTrue": "این مقدار بولین نمی‌تواند درست (true) باشد!",
+            "booleanFalse": "این مقدار بولین نمی‌تواند نادرست (false) باشد!",
+
+            "arrayEmptyDisabled": "این آرایه نمی‌تواند خالی باشد!",
+            "arrayEmptyRequired": "این آرایه باید خالی باشد!",
+            "arrayTooShort": "طول این آرایه باید حداقل {0} باشد!",
+            "arrayTooLong": "طول این آرایه باید حداکثر {0} باشد!",
+            "arrayLengthInvalid": "طول این آرایه باید دقیقاً {0} باشد!",
+            "arrayInvalidTypes": "این آرایه فقط می‌تواند شامل انواع زیر باشد: {0}!",
+            "arrayDouble": "این آرایه نمی‌تواند مقادیر تکراری داشته باشد!",
+
+            "discordInvalidId": "این شناسه دیسکورد {0} نامعتبر است!",
+            "discordInvalidIdOptions": "این شناسه دیسکورد {0} نامعتبر است! می‌توانید از یکی از این موارد استفاده کنید: {1}!",
+            "discordInvalidToken": "این توکن دیسکورد از نظر ساختاری نامعتبر است!",
+            "colorInvalid": "این کد رنگ هگزادسیمال نامعتبر است!",
+            "emojiTooShort": "این رشته باید حداقل {0} ایموجی داشته باشد!",
+            "emojiTooLong": "این رشته باید حداکثر {0} ایموجی داشته باشد!",
+            "emojiCustom": "این ایموجی نمی‌تواند یک ایموجی سفارشی دیسکورد باشد!",
+            "emojiInvalid": "این ایموجی نامعتبر است!",
+            "urlInvalid": "این آدرس URL نامعتبر است!",
+            "urlInvalidHttp": "این آدرس URL فقط می‌تواند از پروتکل https:// استفاده کند!",
+            "urlInvalidProtocol": "این آدرس URL فقط می‌تواند از پروتکل‌های http:// و https:// استفاده کند!",
+            "urlInvalidHostname": "این آدرس URL دارای نام میزبان غیرمجازی است!",
+            "urlInvalidExtension": "این آدرس URL دارای پسوند نامعتبر است! یکی از موارد زیر را انتخاب کنید: {0}!",
+            "urlInvalidPath": "این آدرس URL دارای مسیر نامعتبر است!",
+            "idNotUnique": "این شناسه یکتا نیست، لطفاً از شناسه دیگری استفاده کنید!",
+            "idNonExistent": "شناسه {0} وجود ندارد!",
+
+            "invalidType": "این ویژگی باید از نوع {0} باشد!",
+            "propertyMissing": "ویژگی {0} در این شیء وجود ندارد!",
+            "propertyOptional": "ویژگی {0} در این شیء اختیاری است!",
+            "objectDisabled": "این شیء غیرفعال است، آن را با استفاده از {0} فعال کنید!",
+            "nullInvalid": "این ویژگی نمی‌تواند null باشد!",
+            "switchInvalidType": "این باید یکی از انواع زیر باشد: {0}!",
+            "objectSwitchInvalid": "این شیء باید یکی از انواع زیر باشد: {0}!",
+
+            "invalidLanguage": "این زبان نامعتبر است!",
+            "invalidButton": "این دکمه باید حداقل شامل یک {0} یا {1} باشد!",
+            "unusedOption": "گزینه {0} در هیچ جایی استفاده نشده است!",
+            "unusedQuestion": "سوال {0} در هیچ جایی استفاده نشده است!",
+            "dropdownOption": "پنلی که منوی کشویی آن فعال است، فقط می‌تواند شامل گزینه‌هایی از نوع 'تیکت' باشد!"
+        }
+    },
+    "actions":{
+        "buttons":{
+            "create": "بازدید از تیکت",
+            "close": "بستن تیکت",
+            "delete": "حذف تیکت",
+            "reopen": "بازگشایی تیکت",
+            "claim": "اختصاص تیکت",
+            "unclaim": "لغو اختصاص تیکت",
+            "pin": "پین کردن تیکت",
+            "unpin": "لغو پین تیکت",
+            "clear": "حذف تیکت‌ها",
+            "helpSwitchSlash": "مشاهده دستورات اسلش",
+            "helpSwitchText": "مشاهده دستورات متنی",
+            "helpPage": "صفحه {0}",
+            "withReason": "با دلیل",
+            "withoutTranscript": "بدون رونوشت"
+        },
+        "titles":{
+            "created": "تیکت ایجاد شد",
+            "close": "تیکت بسته شد",
+            "delete": "تیکت حذف شد",
+            "reopen": "تیکت بازگشایی شد",
+            "claim": "تیکت اختصاص یافت",
+            "unclaim": "اختصاص تیکت لغو شد",
+            "pin": "تیکت پین شد",
+            "unpin": "پین تیکت لغو شد",
+            "rename": "نام تیکت تغییر یافت",
+            "move": "تیکت منتقل شد",
+            "add": "کاربر به تیکت اضافه شد",
+            "remove": "کاربر از تیکت حذف شد",
+    
+            "help": "دستورات موجود",
+            "statsReset": "بازنشانی آمار",
+            "blacklistAdd": "کاربر به لیست سیاه اضافه شد",
+            "blacklistRemove": "کاربر از لیست سیاه آزاد شد",
+            "blacklistGet": "کاربر لیست سیاه",
+            "blacklistView": "لیست سیاه کنونی",
+            "blacklistAddDm": "به لیست سیاه اضافه شد",
+            "blacklistRemoveDm": "از لیست سیاه حذف شد",
+            "clear": "تیکت‌ها پاکسازی شدند",
+            "roles": "نقش‌ها به‌روزرسانی شدند",
+    
+            "autoclose": "تیکت به‌صورت خودکار بسته شد",
+            "autocloseEnabled": "بسته شدن خودکار فعال شد",
+            "autocloseDisabled": "بسته شدن خودکار غیرفعال شد",
+            "autodelete": "تیکت به‌صورت خودکار حذف شد",
+            "autodeleteEnabled": "حذف خودکار فعال شد",
+            "autodeleteDisabled": "حذف خودکار غیرفعال شد"
+        },
+        "descriptions":{
+            "create": "تیکت شما با موفقیت ایجاد شد. برای دسترسی به آن، روی دکمه زیر کلیک کنید!",
+            "close": "تیکت با موفقیت بسته شد!",
+            "delete": "تیکت با موفقیت حذف شد!",
+            "reopen": "تیکت با موفقیت دوباره باز شد!",
+            "claim": "تیکت با موفقیت به شما اختصاص یافت!",
+            "unclaim": "تیکت با موفقیت از حالت اختصاص‌یافته خارج شد!",
+            "pin": "تیکت با موفقیت پین شد!",
+            "unpin": "تیکت با موفقیت از حالت پین خارج شد!",
+            "rename": "نام تیکت با موفقیت به {0} تغییر یافت!",
+            "move": "تیکت با موفقیت به {0} منتقل شد!",
+            "add": "کاربر {0} با موفقیت به تیکت اضافه شد!",
+            "remove": "کاربر {0} با موفقیت از تیکت حذف شد!",
+
+            "helpExplanation": "`<name>`: پارامتر اجباری\n`[name]`: پارامتر اختیاری",
+            "statsReset": "آمار ربات با موفقیت بازنشانی شد!",
+            "statsError": "امکان مشاهده آمار تیکت وجود ندارد!\n{0} یک تیکت معتبر نیست!",
+            "blacklistAdd": "کاربر {0} با موفقیت به لیست سیاه اضافه شد!",
+            "blacklistRemove": "کاربر {0} با موفقیت از لیست سیاه آزاد شد!",
+            "blacklistGetSuccess": "کاربر {0} در حال حاضر در لیست سیاه قرار دارد!",
+            "blacklistGetEmpty": "کاربر {0} در حال حاضر در لیست سیاه نیست!",
+            "blacklistViewEmpty": "هنوز هیچ کاربری به لیست سیاه اضافه نشده است!",
+            "blacklistViewTip": "برای افزودن کاربر به لیست سیاه از دستور `/blacklist add` استفاده کنید!",
+            "clearVerify": "آیا مطمئن هستید که می‌خواهید چندین تیکت را حذف کنید؟\nاین اقدام قابل بازگشت نیست!",
+            "clearReady": "{0} تیکت با موفقیت حذف شدند!",
+            "rolesEmpty": "هیچ نقشی به‌روزرسانی نشد!",
+
+            "autocloseLeave": "این تیکت به‌طور خودکار بسته شد زیرا ایجادکننده آن سرور را ترک کرده است!",
+            "autocloseTimeout": "این تیکت به‌طور خودکار بسته شد زیرا بیش از {0} ساعت غیرفعال بوده است!",
+            "autodeleteLeave": "این تیکت به‌طور خودکار حذف شد زیرا ایجادکننده آن سرور را ترک کرده است!",
+            "autodeleteTimeout": "این تیکت به‌طور خودکار حذف شد زیرا بیش از {0} روز غیرفعال بوده است!",
+            "autocloseEnabled": "قابلیت بسته شدن خودکار برای این تیکت فعال شد!\nتیکت پس از {0} ساعت غیرفعال بودن بسته خواهد شد!",
+            "autocloseDisabled": "قابلیت بسته شدن خودکار برای این تیکت غیرفعال شد!\nتیکت دیگر به‌صورت خودکار بسته نخواهد شد!",
+            "autodeleteEnabled": "قابلیت حذف خودکار برای این تیکت فعال شد!\nتیکت پس از {0} روز غیرفعال بودن حذف خواهد شد!",
+            "autodeleteDisabled": "قابلیت حذف خودکار برای این تیکت غیرفعال شد!\nتیکت دیگر به‌صورت خودکار حذف نخواهد شد!",
+
+            "ticketMessageLimit": "شما تنها می‌توانید همزمان {0} تیکت ایجاد کنید!",
+            "ticketMessageAutoclose": "این تیکت پس از {0} ساعت غیرفعال بودن به‌صورت خودکار بسته خواهد شد!",
+            "ticketMessageAutodelete": "این تیکت پس از {0} روز غیرفعال بودن به‌صورت خودکار حذف خواهد شد!",
+            "panelReady": "پنل در زیر قابل مشاهده است!\nاکنون می‌توانید این پیام را حذف کنید!"
+        },
+        "modal":{
+            "closePlaceholder": "چرا این تیکت را بستید؟",
+            "deletePlaceholder": "چرا این تیکت را حذف کردید؟",
+            "reopenPlaceholder": "چرا این تیکت را دوباره باز کردید؟",
+            "claimPlaceholder": "چرا این تیکت را به خود اختصاص دادید؟",
+            "unclaimPlaceholder": "چرا اختصاص این تیکت را لغو کردید؟",
+            "pinPlaceholder": "چرا این تیکت را پین کردید؟",
+            "unpinPlaceholder": "چرا پین این تیکت را لغو کردید؟"
+        },
+        "logs":{
+            "createLog": "تیکت جدیدی توسط {0} ایجاد شد!",
+            "closeLog": "این تیکت توسط {0} بسته شد!",
+            "closeDm": "تیکت شما در سرور ما بسته شد!",
+            "deleteLog": "این تیکت توسط {0} حذف شد!",
+            "deleteDm": "تیکت شما در سرور ما حذف شد!",
+            "reopenLog": "این تیکت توسط {0} دوباره باز شد!",
+            "reopenDm": "تیکت شما در سرور ما دوباره باز شد!",
+            "claimLog": "این تیکت توسط {0} اختصاص یافت!",
+            "claimDm": "تیکت شما در سرور ما اختصاص یافت!",
+            "unclaimLog": "اختصاص این تیکت توسط {0} لغو شد!",
+            "unclaimDm": "اختصاص تیکت شما در سرور ما لغو شد!",
+            "pinLog": "این تیکت توسط {0} پین شد!",
+            "pinDm": "تیکت شما در سرور ما پین شد!",
+            "unpinLog": "پین این تیکت توسط {0} لغو شد!",
+            "unpinDm": "پین تیکت شما در سرور ما لغو شد!",
+            "renameLog": "این تیکت توسط {1} به {0} تغییر نام یافت!",
+            "renameDm": "تیکت شما در سرور ما به {0} تغییر نام یافت!",
+            "moveLog": "این تیکت توسط {1} به {0} منتقل شد!",
+            "moveDm": "تیکت شما در سرور ما به {0} منتقل شد!",
+            "addLog": "کاربر {0} توسط {1} به این تیکت اضافه شد!",
+            "addDm": "کاربر {0} به تیکت شما در سرور ما اضافه شد!",
+            "removeLog": "کاربر {0} توسط {1} از این تیکت حذف شد!",
+            "removeDm": "کاربر {0} از تیکت شما در سرور ما حذف شد!",
+
+            "blacklistAddLog": "کاربر {0} توسط {1} به لیست سیاه اضافه شد!",
+            "blacklistRemoveLog": "کاربر {0} توسط {1} از لیست سیاه حذف شد!",
+            "blacklistAddDm": "شما در سرور ما به لیست سیاه اضافه شدید!\nاز این پس نمی‌توانید تیکت ایجاد کنید!",
+            "blacklistRemoveDm": "شما از لیست سیاه در سرور ما حذف شدید!\nاکنون می‌توانید دوباره تیکت ایجاد کنید!",
+            "clearLog": "{0} تیکت توسط {1} حذف شدند!"
+        }
+    },
+    "transcripts":{
+        "success":{
+            "visit": "بازدید از رونوشت",
+            "ready": "رونوشت ایجاد شد",
+            "textFileDescription": "این فایل متنی، رونوشت یک تیکت حذف‌شده است!",
+            "htmlProgress": "لطفاً صبر کنید تا این رونوشت HTML پردازش شود...",
+
+            "createdChannel": "یک رونوشت {0} جدید در سرور ایجاد شد!",
+            "createdCreator": "یک رونوشت {0} جدید برای یکی از تیکت‌های شما ایجاد شد!",
+            "createdParticipant": "یک رونوشت {0} جدید در یکی از تیکت‌هایی که در آن مشارکت داشتید ایجاد شد!",
+            "createdActiveAdmin": "یک رونوشت {0} جدید در یکی از تیکت‌هایی که به‌عنوان مدیر در آن مشارکت داشتید ایجاد شد!",
+            "createdEveryAdmin": "یک رونوشت {0} جدید در یکی از تیکت‌هایی که شما مدیر آن بودید ایجاد شد!",
+            "createdOther": "یک رونوشت {0} جدید ایجاد شد!"
+        },
+        "errors":{
+            "retry": "دوباره تلاش کنید",
+            "continue": "حذف بدون رونوشت",
+            "backup": "ایجاد رونوشت پشتیبان",
+            "error": "مشکلی در هنگام ایجاد رونوشت رخ داد.\nمی‌خواهید چه کاری انجام دهید؟\n\nاین تیکت تا زمانی که یکی از این دکمه‌ها را کلیک نکنید حذف نخواهد شد."
+        }
+    },
+    "errors":{
+        "titles":{
+            "internalError": "خطای داخلی",
+            "optionMissing": "گزینه دستور غایب است",
+            "optionInvalid": "گزینه دستور نامعتبر است",
+            "unknownCommand": "دستور ناشناخته",
+            "noPermissions": "بدون مجوز",
+            "unknownTicket": "تیکت ناشناخته",
+            "deprecatedTicket": "تیکت منسوخ‌شده",
+            "unknownOption": "گزینه ناشناخته",
+            "unknownPanel": "پنل ناشناخته",
+            "notInGuild": "خارج از سرور",
+            "channelRename": "عدم امکان تغییر نام کانال",
+            "busy": "تیکت مشغول است"
+        },
+        "descriptions":{
+            "askForInfo": "برای اطلاعات بیشتر با صاحب این ربات تماس بگیرید!",
+            "askForInfoResolve": "اگر این مشکل پس از چند بار تلاش برطرف نشد، با صاحب این ربات تماس بگیرید.",
+            "internalError": "به دلیل خطای داخلی، امکان پاسخ به این {0} وجود نداشت!",
+            "optionMissing": "یک پارامتر ضروری در این دستور وجود ندارد!",
+            "optionInvalid": "یک پارامتر در این دستور نامعتبر است!",
+            "optionInvalidChoose": "یکی از موارد زیر را انتخاب کنید:",
+            "unknownCommand": "برای اطلاعات بیشتر، منوی راهنما را بررسی کنید!",
+            "noPermissions": "شما اجازه استفاده از این {0} را ندارید!",
+            "noPermissionsList": "مجوزهای مورد نیاز: (یکی از آنها)",
+            "noPermissionsCooldown": "به دلیل وجود محدودیت زمانی، اجازه استفاده از این {0} را ندارید!",
+            "noPermissionsBlacklist": "چون در لیست سیاه قرار دارید، اجازه استفاده از این {0} را ندارید!",
+            "noPermissionsLimitGlobal": "به دلیل رسیدن سرور به حداکثر تعداد تیکت، نمی‌توانید تیکت ایجاد کنید!",
+            "noPermissionsLimitGlobalUser": "به دلیل رسیدن شما به حداکثر تعداد تیکت، نمی‌توانید تیکت ایجاد کنید!",
+            "noPermissionsLimitOption": "به دلیل رسیدن سرور به حداکثر تعداد تیکت برای این گزینه، نمی‌توانید تیکت ایجاد کنید!",
+            "noPermissionsLimitOptionUser": "به دلیل رسیدن شما به حداکثر تعداد تیکت برای این گزینه، نمی‌توانید تیکت ایجاد کنید!",
+            "unknownTicket": "این دستور را دوباره در یک تیکت معتبر امتحان کنید!",
+            "deprecatedTicket": "کانال کنونی یک تیکت معتبر نیست! ممکن است این تیکت از نسخه قدیمی Open Ticket باشد!",
+            "notInGuild": "این {0} در پیام‌های مستقیم (DM) کار نمی‌کند! لطفاً دوباره در یک سرور امتحان کنید!",
+            "channelRename": "به دلیل محدودیت‌های نرخ دیسکورد، ربات در حال حاضر نمی‌تواند نام کانال را تغییر دهد. اگر ربات ری‌استارت نشود، نام کانال ظرف 10 دقیقه به‌طور خودکار تغییر خواهد کرد.",
+            "channelRenameSource": "منبع این خطا: {0}",
+            "busy": "امکان استفاده از این {0} وجود ندارد!\nتیکت در حال پردازش توسط ربات است.\n\nلطفاً چند ثانیه دیگر دوباره امتحان کنید!"
+        },
+        "optionInvalidReasons":{
+            "stringRegex": "مقدار با الگوی مورد نظر مطابقت ندارد!",
+            "stringMinLength": "مقدار باید حداقل {0} کاراکتر باشد!",
+            "stringMaxLength": "مقدار باید حداکثر {0} کاراکتر باشد!",
+            "numberInvalid": "عدد نامعتبر است!",
+            "numberMin": "عدد باید حداقل {0} باشد!",
+            "numberMax": "عدد باید حداکثر {0} باشد!",
+            "numberDecimal": "عدد نمی‌تواند اعشاری باشد!",
+            "numberNegative": "عدد نمی‌تواند منفی باشد!",
+            "numberPositive": "عدد نمی‌تواند مثبت باشد!",
+            "numberZero": "عدد نمی‌تواند صفر باشد!",
+            "channelNotFound": "کانال یافت نشد!",
+            "userNotFound": "کاربر یافت نشد!",
+            "roleNotFound": "نقش یافت نشد!",
+            "memberNotFound": "کاربر یافت نشد!",
+            "mentionableNotFound": "کاربر یا نقش یافت نشد!",
+            "channelType": "نوع کانال نامعتبر است!",
+            "notInGuild": "این گزینه نیازمند حضور شما در یک سرور است!"
+        },
+        "permissions":{
+            "developer": "شما باید توسعه‌دهنده این ربات باشید.",
+            "owner": "شما باید صاحب سرور باشید.",
+            "admin": "شما باید مدیر سرور باشید.",
+            "moderator": "شما باید ناظم (مدراتور) باشید.",
+            "support": "شما باید عضو تیم پشتیبانی باشید.",
+            "member": "شما باید عضو سرور باشید.",
+            "discord-administrator": "شما باید مجوز `ADMINISTRATOR` را داشته باشید."
+        },
+        "actionInvalid":{
+            "close": "تیکت قبلاً بسته شده است!",
+            "reopen": "تیکت هنوز بسته نشده است!",
+            "claim": "تیکت قبلاً اختصاص یافته است!",
+            "unclaim": "تیکت هنوز اختصاص نیافته است!",
+            "pin": "تیکت قبلاً پین شده است!",
+            "unpin": "تیکت هنوز پین نشده است!",
+            "add": "این کاربر قبلاً به تیکت دسترسی دارد!",
+            "remove": "امکان حذف این کاربر از تیکت وجود ندارد!"
+        }
+    },
+    "params":{
+        "uppercase":{
+            "ticket": "تیکت",
+            "tickets": "تیکت‌ها",
+            "reason": "دلیل",
+            "creator": "ایجادکننده",
+            "remaining": "زمان باقی‌مانده",
+            "added": "اضافه‌شده",
+            "removed": "حذف‌شده",
+            "filter": "فیلتر",
+            "claimedBy": "اختصاص‌یافته به {0}",
+            "method": "روش",
+            "type": "نوع",
+            "blacklisted": "در لیست سیاه",
+            "panel": "پنل",
+            "command": "دستور",
+            "system": "سیستم",
+            "true": "درست",
+            "false": "نادرست",
+            "syntax": "نحوه نگارش",
+            "originalName": "نام اصلی",
+            "newName": "نام جدید",
+            "until": "تا",
+            "validOptions": "گزینه‌های معتبر",
+            "validPanels": "پنل‌های معتبر",
+            "autoclose": "بسته شدن خودکار",
+            "autodelete": "حذف خودکار",
+            "startupDate": "تاریخ راه‌اندازی",
+            "version": "نسخه",
+            "name": "نام",
+            "role": "نقش",
+            "status": "وضعیت",
+            "claimed": "اختصاص‌یافته",
+            "pinned": "پین‌شده",
+            "creationDate": "تاریخ ایجاد"
+        },
+        "lowercase":{
+            "text": "متن",
+            "html": "اچ‌تی‌ام‌ال",
+            "command": "دستور",
+            "modal": "پنجره بازشو",
+            "button": "دکمه",
+            "dropdown": "منوی کشویی",
+            "method": "روش"
+        }
+    },
+    "commands":{
+        "reason": "یک دلیل اختیاری مشخص کنید که در لاگ‌ها قابل مشاهده خواهد بود.",
+        "help": "لیستی از تمام دستورات موجود را دریافت کنید.",
+        "panel": "یک پیام با منوی کشویی یا دکمه‌ها ایجاد کنید (برای ساخت تیکت).",
+        "panelId": "شناسه پنلی که می‌خواهید ایجاد کنید.",
+        "panelAutoUpdate": "آیا می‌خواهید این پنل هنگام ویرایش به‌صورت خودکار به‌روزرسانی شود؟",
+        "ticket": "فوراً یک تیکت ایجاد کنید.",
+        "ticketId": "شناسه تیکتی که می‌خواهید ایجاد کنید.",
+        "close": "یک تیکت را ببندید.",
+        "delete": "یک تیکت را حذف کنید.",
+        "deleteNoTranscript": "این تیکت را بدون ایجاد رونوشت حذف کنید.",
+        "reopen": "یک تیکت را دوباره باز کنید.",
+        "claim": "یک تیکت را به خود اختصاص دهید.",
+        "claimUser": "این تیکت را به جای خودتان به شخص دیگری اختصاص دهید.",
+        "unclaim": "اختصاص یک تیکت را لغو کنید.",
+        "pin": "یک تیکت را پین کنید.",
+        "unpin": "پین یک تیکت را لغو کنید.",
+        "move": "یک تیکت را منتقل کنید.",
+        "moveId": "شناسه گزینه‌ای که می‌خواهید تیکت به آن منتقل شود.",
+        "rename": "نام یک تیکت را تغییر دهید.",
+        "renameName": "نام جدید برای این تیکت.",
+        "add": "یک کاربر را به تیکت اضافه کنید.",
+        "addUser": "کاربری که می‌خواهید اضافه کنید.",
+        "remove": "یک کاربر را از تیکت حذف کنید.",
+        "removeUser": "کاربری که می‌خواهید حذف کنید.",
+        "blacklist": "لیست سیاه تیکت‌ها را مدیریت کنید.",
+        "blacklistView": "لیستی از لیست سیاه کنونی را مشاهده کنید.",
+        "blacklistAdd": "یک کاربر را به لیست سیاه اضافه کنید.",
+        "blacklistRemove": "یک کاربر را از لیست سیاه حذف کنید.",
+        "blacklistGet": "جزئیات یک کاربر در لیست سیاه را دریافت کنید.",
+        "blacklistGetUser": "کاربری که می‌خواهید جزئیاتش را دریافت کنید.",
+        "stats": "آمار ربات، یک عضو یا یک تیکت را مشاهده کنید.",
+        "statsReset": "تمام آمار ربات را بازنشانی کنید (و شمارش را از صفر شروع کنید).",
+        "statsGlobal": "آمار کلی را مشاهده کنید.",
+        "statsUser": "آمار یک کاربر در سرور را مشاهده کنید.",
+        "statsUserUser": "کاربری که می‌خواهید آمارش را مشاهده کنید.",
+        "statsTicket": "آمار یک تیکت در سرور را مشاهده کنید.",
+        "statsTicketTicket": "تیکتی که می‌خواهید آمارش را مشاهده کنید.",
+        "clear": "چندین تیکت را به‌صورت همزمان حذف کنید.",
+        "clearFilter": "فیلتر برای حذف تیکت‌ها.",
+        "clearFilters": {
+            "all": "همه",
+            "open": "باز",
+            "close": "بسته",
+            "claim": "اختصاص‌یافته",
+            "unclaim": "بدون اختصاص",
+            "pin": "پین‌شده",
+            "unpin": "بدون پین",
+            "autoclose": "بسته‌شده خودکار"
+        },
+        "autoclose": "مدیریت بسته شدن خودکار در یک تیکت.",
+        "autocloseDisable": "غیرفعال کردن بسته شدن خودکار در این تیکت.",
+        "autocloseEnable": "فعال کردن بسته شدن خودکار در این تیکت.",
+        "autocloseEnableTime": "تعداد ساعاتی که این تیکت باید غیرفعال باشد تا بسته شود.",
+        "autodelete": "مدیریت حذف خودکار در یک تیکت.",
+        "autodeleteDisable": "غیرفعال کردن حذف خودکار در این تیکت.",
+        "autodeleteEnable": "فعال کردن حذف خودکار در این تیکت.",
+        "autodeleteEnableTime": "تعداد روزهایی که این تیکت باید غیرفعال باشد تا حذف شود."
+    },
+    "helpMenu":{
+        "help": "لیستی از تمام دستورات موجود را دریافت کنید.",
+        "ticket": "فوراً یک تیکت ایجاد کنید.",
+        "close": "یک تیکت را ببندید، این کار نوشتن در این کانال را غیرفعال می‌کند.",
+        "delete": "یک تیکت را حذف کنید، این کار در صورت فعال بودن، یک رونوشت ایجاد می‌کند.",
+        "reopen": "یک تیکت را دوباره باز کنید، این کار نوشتن در این کانال را دوباره فعال می‌کند.",
+        "pin": "یک تیکت را پین کنید. این کار تیکت را به بالای لیست منتقل می‌کند و ایموجی '📌' به نام آن اضافه می‌شود.",
+        "unpin": "پین یک تیکت را لغو کنید. تیکت در جایگاه فعلی خود باقی می‌ماند اما ایموجی '📌' از نام آن حذف می‌شود.",
+        "move": "یک تیکت را منتقل کنید. این کار نوع تیکت را تغییر می‌دهد.",
+        "rename": "نام یک تیکت را تغییر دهید. این کار نام کانال تیکت را تغییر می‌دهد.",
+        "claim": "یک تیکت را به خود اختصاص دهید. با این کار به تیم خود اطلاع می‌دهید که شما این تیکت را مدیریت می‌کنید.",
+        "unclaim": "اختصاص یک تیکت را لغو کنید. با این کار به تیم خود اطلاع می‌دهید که این تیکت دوباره آزاد است.",
+        "add": "یک کاربر را به تیکت اضافه کنید. این کار به کاربر امکان خواندن و نوشتن در تیکت را می‌دهد.",
+        "remove": "یک کاربر را از تیکت حذف کنید. این کار امکان خواندن و نوشتن کاربر در تیکت را حذف می‌کند.",
+        "panel": "یک پیام با منوی کشویی یا دکمه‌ها ایجاد کنید (برای ساخت تیکت).",
+        "blacklistView": "لیستی از لیست سیاه کنونی را مشاهده کنید.",
+        "blacklistAdd": "یک کاربر را به لیست سیاه اضافه کنید.",
+        "blacklistRemove": "یک کاربر را از لیست سیاه حذف کنید.",
+        "blacklistGet": "جزئیات یک کاربر در لیست سیاه را دریافت کنید.",
+        "statsGlobal": "آمار کلی را مشاهده کنید.",
+        "statsTicket": "آمار یک تیکت در سرور را مشاهده کنید.",
+        "statsUser": "آمار یک کاربر در سرور را مشاهده کنید.",
+        "statsReset": "تمام آمار ربات را بازنشانی کنید (و شمارش را از صفر شروع کنید).",
+        "autocloseDisable": "بسته شدن خودکار را در این تیکت غیرفعال کنید.",
+        "autocloseEnable": "بسته شدن خودکار را در این تیکت فعال کنید.",
+        "autodeleteDisable": "حذف خودکار را در این تیکت غیرفعال کنید.",
+        "autodeleteEnable": "حذف خودکار را در این تیکت فعال کنید."
+    },
+    "stats":{
+        "scopes":{
+            "global": "آمار کلی",
+            "system": "آمار سیستم",
+            "user": "آمار کاربر",
+            "ticket": "آمار تیکت",
+            "participants": "مشارکت‌کنندگان"
+        },
+        "properties":{
+            "ticketsCreated": "تیکت‌های ایجادشده",
+            "ticketsClosed": "تیکت‌های بسته‌شده",
+            "ticketsDeleted": "تیکت‌های حذف‌شده",
+            "ticketsReopened": "تیکت‌های دوباره بازشده",
+            "ticketsAutoclosed": "تیکت‌های بسته‌شده خودکار",
+            "ticketsClaimed": "تیکت‌های اختصاص‌ یافته",
+            "ticketsPinned": "تیکت‌های پین‌ شده",
+            "ticketsMoved": "تیکت‌های منتقل‌ شده",
+            "usersBlacklisted": "کاربران در لیست سیاه",
+            "transcriptsCreated": "رونوشت‌های ایجادشده"
+        }
+    }
+}

languages/polish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["DanoGlez"],
         "lastedited":"28/01/2025",
         "language":"Polish",

languages/portuguese.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["quiradon"],
         "lastedited":"20/08/2024",
         "language":"Portuguese",

languages/romanian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["SankeDev"],
         "lastedited":"27/08/2024",
         "language":"Romanian",

languages/russian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION": {
-        "otversion": "v4.0.2",
+        "otversion": "v4.0.6",
         "translators": ["NoOneNook"],
         "lastedited": "25/03/2025",
         "language": "Russian",

languages/spanish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["Redactado","Josuens"],
         "lastedited":"22/08/2024",
         "language":"Spanish",

languages/swedish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION": {
-        "otversion": "v4.0.2",
+        "otversion": "v4.0.6",
         "translators": ["NoOneNook"],
         "lastedited": "25/03/2025",
         "language": "Svenska",

languages/thai.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["modshd"],
         "lastedited":"13/11/2024",
         "language":"Thai",

languages/turkish.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION": {
-        "otversion": "v4.0.2",
+        "otversion": "v4.0.6",
         "translators": ["palestinian"],
         "lastedited": "26/11/2024",
         "language": "Turkish",

languages/ukrainian.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["Anderskiy"],
         "lastedited":"31/08/2024",
         "language":"Ukrainian",

languages/vietnamese.json

@@ -1,6 +1,6 @@
 {
     "_TRANSLATION":{
-        "otversion":"v4.0.2",
+        "otversion":"v4.0.6",
         "translators":["ngocdiep2006"],
         "lastedited":"07/04/2025",
         "language":"Vietnamese",

package.json

@@ -1,7 +1,7 @@
 {
     "name": "open-ticket",
     "author": "DJdj Development",
-    "version": "4.0.2",
+    "version": "4.0.6",
     "description": "The most advanced open-source discord ticket bot with HTML transcripts, plugins, questions, claiming, pinning & more! Using discord.js v14 & JSON database! ",
     "keywords": [
         "ticket-bot",
@@ -25,7 +25,7 @@
         "@discordjs/rest": "^2.4.2",
         "@types/node": "^22.5.0",
         "ansis": "^2.3.0",
-        "discord.js": "^14.17.2",
+        "discord.js": "^14.19.3",
         "formatted-json-stringify": "^1.1.0",
         "typescript": "^5.5.4"
     },
@@ -42,7 +42,7 @@
         "#opendiscord": "./dist/src/index.js",
         "#opendiscord-types": "./dist/src/core/api/api.js"
     },
-    "funding":{
+    "funding": {
         "type": "individual",
         "url": "https://github.com/sponsors/DJj123dj"
     }

src/actions/createTicket.ts

@@ -20,7 +20,7 @@ export const registerActions = async () => {
             const channelCategory = option.get("opendiscord:channel-category").value
             const channelBackupCategory = option.get("opendiscord:channel-category-backup").value
             const channelDescription = option.get("opendiscord:channel-description").value
-            const channelSuffix = opendiscord.options.suffix.getSuffixFromOption(option,user)
+            const channelSuffix = await opendiscord.options.suffix.getSuffixFromOption(option,user)
             const channelName = channelPrefix+channelSuffix
 
             //handle category

src/actions/createTranscript.ts

@@ -38,7 +38,9 @@ export const registerActions = async () => {
             await opendiscord.events.get("onTranscriptInit").emit([opendiscord.transcripts,ticket,channel,user])
             if (instance.compiler.init){
                 try{
+                    instance.initData = null
                     const result = await instance.compiler.init(ticket,channel,user)
+                    instance.initData = result.initData
                     if (result.success && result.pendingMessage && transcriptConfig.data.general.enableChannel){
                         //send init message to channel
                         const post = opendiscord.posts.get("opendiscord:transcripts")
@@ -49,7 +51,9 @@ export const registerActions = async () => {
                         instance.pendingMessage = null
                         instance.errorReason = result.errorReason
                         throw new api.ODSystemError("ODAction(ot:create-transcript) => Known Init Error => "+result.errorReason)
-                    }else instance.pendingMessage = null
+                    }else{
+                        instance.pendingMessage = null
+                    }
                 }catch(err){
                     instance.success = false
                     cancel()
@@ -72,7 +76,7 @@ export const registerActions = async () => {
             await opendiscord.events.get("onTranscriptCompile").emit([opendiscord.transcripts,ticket,channel,user])
             if (instance.compiler.compile){
                 try{
-                    const result = await instance.compiler.compile(ticket,channel,user)
+                    const result = await instance.compiler.compile(ticket,channel,user,instance.initData)
                     if (!result.success){
                         instance.errorReason = result.errorReason
                         throw new api.ODSystemError("ODAction(ot:create-transcript) => Known Compiler Error => "+result.errorReason)

src/commands/ticket.ts

@@ -142,7 +142,8 @@ export const registerButtonResponders = async () => {
                 instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:ticket-questions").build("panel-button",{guild,channel,user,option}))
             }else{
                 //create ticket
-                await instance.defer("reply",true)
+                await instance.defer((generalConfig.data.system.replyOnTicketCreation) ? "reply" : "update",true)
+
                 const res = await opendiscord.actions.get("opendiscord:create-ticket").run("panel-button",{guild,user,answers:[],option})
                 if (!res.channel || !res.ticket){
                     //error
@@ -196,7 +197,8 @@ export const registerDropdownResponders = async () => {
                 instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:ticket-questions").build("panel-dropdown",{guild,channel,user,option}))
             }else{
                 //create ticket
-                await instance.defer("reply",true)
+                await instance.defer((generalConfig.data.system.replyOnTicketCreation) ? "reply" : "update",true)
+
                 const res = await opendiscord.actions.get("opendiscord:create-ticket").run("panel-dropdown",{guild,user,answers:[],option})
                 if (!res.channel || !res.ticket){
                     //error
@@ -264,7 +266,8 @@ export const registerModalResponders = async () => {
             })
 
             //create ticket
-            await instance.defer("reply",true)
+            await instance.defer((generalConfig.data.system.replyOnTicketCreation) ? "reply" : "update",true)
+            
             const res = await opendiscord.actions.get("opendiscord:create-ticket").run(originalSource,{guild,user,answers,option})
             if (!res.channel || !res.ticket){
                 //error

src/core/api/defaults/action.ts

@@ -25,7 +25,7 @@ export interface ODActionManagerIds_Default {
     "opendiscord:create-transcript":{
         source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",
         params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket},
-        result:{compiler:ODTranscriptCompiler<any>, success:boolean, result:ODTranscriptCompilerCompileResult<any>, errorReason:string|null, pendingMessage:ODMessageBuildSentResult<true>|null, participants:{user:discord.User,role:"creator"|"participant"|"admin"}[]},
+        result:{compiler:ODTranscriptCompiler<any,object|null>, success:boolean, result:ODTranscriptCompilerCompileResult<any>, errorReason:string|null, pendingMessage:ODMessageBuildSentResult<true>|null, initData:object|null, participants:{user:discord.User,role:"creator"|"participant"|"admin"}[]},
         workers:"opendiscord:select-compiler"|"opendiscord:init-transcript"|"opendiscord:compile-transcript"|"opendiscord:ready-transcript"|"opendiscord:logs"
     },
     "opendiscord:create-ticket":{

src/core/api/defaults/builder.ts

@@ -58,9 +58,9 @@ export interface ODButtonManagerIds_Default {
     "opendiscord:pin-ticket":{source:"ticket-message"|"unpin-message"|"other",params:{guild:discord.Guild,channel:discord.TextBasedChannel,user:discord.User,ticket:ODTicket},workers:"opendiscord:pin-ticket"},
     "opendiscord:unpin-ticket":{source:"ticket-message"|"pin-message"|"other",params:{guild:discord.Guild,channel:discord.TextBasedChannel,user:discord.User,ticket:ODTicket},workers:"opendiscord:unpin-ticket"},
 
-    "opendiscord:transcript-html-visit":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string}>,result:ODTranscriptCompilerCompileResult<{url:string}>},workers:"opendiscord:transcript-html-visit"},
+    "opendiscord:transcript-html-visit":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,result:ODTranscriptCompilerCompileResult<{url:string,availableUntil:Date}>},workers:"opendiscord:transcript-html-visit"},
-    "opendiscord:transcript-error-retry":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any>,reason:string|null},workers:"opendiscord:transcript-error-retry"},
+    "opendiscord:transcript-error-retry":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,reason:string|null},workers:"opendiscord:transcript-error-retry"},
-    "opendiscord:transcript-error-continue":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any>,reason:string|null},workers:"opendiscord:transcript-error-continue"},
+    "opendiscord:transcript-error-continue":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,reason:string|null},workers:"opendiscord:transcript-error-continue"},
 
     "opendiscord:clear-continue":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,filter:ODTicketClearFilter,list:string[]},workers:"opendiscord:clear-continue"},
 }
@@ -170,7 +170,7 @@ export class ODDropdown_Default<Source extends string, Params, WorkerIds extends
  * It's used to generate typescript declarations for this class.
  */
 export interface ODFileManagerIds_Default {
-    "opendiscord:text-transcript":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any>,result:ODTranscriptCompilerCompileResult<any>},workers:"opendiscord:text-transcript"}
+    "opendiscord:text-transcript":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,result:ODTranscriptCompilerCompileResult<any>},workers:"opendiscord:text-transcript"}
 }
 
 /**## ODFileManager_Default `default_class`
@@ -275,10 +275,10 @@ export interface ODEmbedManagerIds_Default {
     "opendiscord:blacklist-dm":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.TextBasedChannel,user:discord.User,mode:"add"|"remove",data:discord.User,reason:string|null},workers:"opendiscord:blacklist-dm"},
     "opendiscord:blacklist-logs":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.TextBasedChannel,user:discord.User,mode:"add"|"remove",data:discord.User,reason:string|null},workers:"opendiscord:blacklist-logs"},
 
-    "opendiscord:transcript-text-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{contents:string}>,result:ODTranscriptCompilerCompileResult<{contents:string}>},workers:"opendiscord:transcript-text-ready"},
+    "opendiscord:transcript-text-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{contents:string},null>,result:ODTranscriptCompilerCompileResult<{contents:string}>},workers:"opendiscord:transcript-text-ready"},
-    "opendiscord:transcript-html-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string}>,result:ODTranscriptCompilerCompileResult<{url:string}>},workers:"opendiscord:transcript-html-ready"},
+    "opendiscord:transcript-html-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,result:ODTranscriptCompilerCompileResult<{url:string,availableUntil:Date}>},workers:"opendiscord:transcript-html-ready"},
-    "opendiscord:transcript-html-progress":{source:"channel"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string}>,remaining:number},workers:"opendiscord:transcript-html-progress"},
+    "opendiscord:transcript-html-progress":{source:"channel"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,remaining:number},workers:"opendiscord:transcript-html-progress"},
-    "opendiscord:transcript-error":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any>,reason:string|null},workers:"opendiscord:transcript-error"},
+    "opendiscord:transcript-error":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,reason:string|null},workers:"opendiscord:transcript-error"},
 
     "opendiscord:reaction-role":{source:"panel-button"|"other",params:{guild:discord.Guild,user:discord.User,role:ODRole,result:ODRoleUpdateResult[]},workers:"opendiscord:reaction-role"},
     "opendiscord:clear-verify-message":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,filter:ODTicketClearFilter,list:string[]},workers:"opendiscord:clear-verify-message"},
@@ -406,10 +406,10 @@ export interface ODMessageManagerIds_Default {
     "opendiscord:blacklist-dm":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.TextBasedChannel,user:discord.User,mode:"add"|"remove",data:discord.User,reason:string|null},workers:"opendiscord:blacklist-dm"},
     "opendiscord:blacklist-logs":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.TextBasedChannel,user:discord.User,mode:"add"|"remove",data:discord.User,reason:string|null},workers:"opendiscord:blacklist-logs"},
 
-    "opendiscord:transcript-text-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{contents:string}>,result:ODTranscriptCompilerCompileResult<{contents:string}>},workers:"opendiscord:transcript-text-ready"},
+    "opendiscord:transcript-text-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{contents:string},null>,result:ODTranscriptCompilerCompileResult<{contents:string}>},workers:"opendiscord:transcript-text-ready"},
-    "opendiscord:transcript-html-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string}>,result:ODTranscriptCompilerCompileResult<{url:string}>},workers:"opendiscord:transcript-html-ready"},
+    "opendiscord:transcript-html-ready":{source:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,result:ODTranscriptCompilerCompileResult<{url:string,availableUntil:Date}>},workers:"opendiscord:transcript-html-ready"},
-    "opendiscord:transcript-html-progress":{source:"channel"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string}>,remaining:number},workers:"opendiscord:transcript-html-progress"},
+    "opendiscord:transcript-html-progress":{source:"channel"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,remaining:number},workers:"opendiscord:transcript-html-progress"},
-    "opendiscord:transcript-error":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any>,reason:string|null},workers:"opendiscord:transcript-error"},
+    "opendiscord:transcript-error":{source:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,reason:string|null},workers:"opendiscord:transcript-error"},
 
     "opendiscord:reaction-role":{source:"panel-button"|"other",params:{guild:discord.Guild,user:discord.User,role:ODRole,result:ODRoleUpdateResult[]},workers:"opendiscord:reaction-role"},
     "opendiscord:clear-verify-message":{source:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,filter:ODTicketClearFilter,list:string[]},workers:"opendiscord:clear-verify-message"},

src/core/api/defaults/language.ts

@@ -472,6 +472,7 @@ export interface ODLanguageManagerIds_Default {
     "opendiscord:russian":ODLanguage,
     "opendiscord:swedish":ODLanguage,
     "opendiscord:vietnamese":ODLanguage,
+    "opendiscord:persian":ODLanguage,
     //ADD NEW LANGUAGES HERE!!!
 }
 

src/core/api/main.ts

@@ -130,7 +130,7 @@ export class ODMain {
 
     constructor(){
         this.versions = new ODVersionManager_Default()
-        this.versions.add(ODVersion.fromString("opendiscord:version","v4.0.2"))
+        this.versions.add(ODVersion.fromString("opendiscord:version","v4.0.6"))
         this.versions.add(ODVersion.fromString("opendiscord:api","v1.0.0"))
         this.versions.add(ODVersion.fromString("opendiscord:transcripts","v2.0.0"))
         this.versions.add(ODVersion.fromString("opendiscord:livestatus","v2.0.0"))

src/core/api/modules/base.ts

@@ -648,8 +648,8 @@ export class ODHTTPGetRequest {
         this.throwOnError = throwOnError
         const newConfig = config ?? {}
         newConfig.method = "GET"
-        if (newConfig.headers) Object.assign(newConfig.headers,{"User-Agent":"OpenDiscordBots-OpenTicket/4.0.2"})
+        if (newConfig.headers) Object.assign(newConfig.headers,{"User-Agent":"OpenDiscordBots-OpenTicket/4.0.6"})
-        else newConfig.headers = {"User-Agent":"OpenDiscordBots-OpenTicket/4.0.2"}
+        else newConfig.headers = {"User-Agent":"OpenDiscordBots-OpenTicket/4.0.6"}
         this.config = newConfig
     }
 
@@ -703,8 +703,8 @@ export class ODHTTPPostRequest {
         this.throwOnError = throwOnError
         const newConfig = config ?? {}
         newConfig.method = "POST"
-        if (newConfig.headers) Object.assign(newConfig.headers,{"User-Agent":"OpenDiscordBots-OpenTicket/4.0.2"})
+        if (newConfig.headers) Object.assign(newConfig.headers,{"User-Agent":"OpenDiscordBots-OpenTicket/4.0.6"})
-        else newConfig.headers = {"User-Agent":"OpenDiscordBots-OpenTicket/4.0.2"}
+        else newConfig.headers = {"User-Agent":"OpenDiscordBots-OpenTicket/4.0.6"}
         this.config = newConfig
     }
 

src/core/api/modules/builder.ts

@@ -257,7 +257,7 @@ export class ODQuickButton {
     /**The id of this button. */
     id: ODId
     /**The current data of this button */
-    data: ODButtonData = {
+    data: Partial<ODButtonData> = {
         customId:"",
         mode:"button",
         url:null,
@@ -267,7 +267,7 @@ export class ODQuickButton {
         disabled:false
     }
 
-    constructor(id:ODValidId,data:ODButtonData){
+    constructor(id:ODValidId,data:Partial<ODButtonData>){
         this.id = new ODId(id)
         this.data = data
     }
@@ -277,7 +277,7 @@ export class ODQuickButton {
         try {
             //create the discord.js button
             const button = new discord.ButtonBuilder()
-            if (this.data.mode == "button") button.setCustomId(this.data.customId)
+            if (this.data.mode == "button") button.setCustomId(this.data.customId ?? "od:unknown-button")
             if (this.data.mode == "url") button.setStyle(discord.ButtonStyle.Link)
             else if (this.data.color == "gray") button.setStyle(discord.ButtonStyle.Secondary)
             else if (this.data.color == "blue") button.setStyle(discord.ButtonStyle.Primary)
@@ -287,7 +287,7 @@ export class ODQuickButton {
             if (this.data.label) button.setLabel(this.data.label)
             if (this.data.emoji) button.setEmoji(this.data.emoji)
             if (this.data.disabled) button.setDisabled(this.data.disabled)
-            if (!this.data.emoji && !this.data.label) button.setLabel(this.data.customId)
+            if (!this.data.emoji && !this.data.label) button.setLabel(this.data.customId ?? "od:unknown-button")
 
             return {id:this.id,component:button}
         }catch(err){
@@ -564,7 +564,7 @@ export class ODQuickDropdown {
     /**The id of this dropdown. */
     id: ODId
     /**The current data of this dropdown */
-    data: ODDropdownData = {
+    data: Partial<ODDropdownData> = {
         customId:"",
         type:"string",
         placeholder:null,
@@ -580,7 +580,7 @@ export class ODQuickDropdown {
         mentionables:[]
     }
 
-    constructor(id:ODValidId,data:ODDropdownData){
+    constructor(id:ODValidId,data:Partial<ODDropdownData>){
         this.id = new ODId(id)
         this.data = data
     }
@@ -590,8 +590,9 @@ export class ODQuickDropdown {
         try{
             //create the discord.js dropdown
             if (this.data.type == "string"){
+                if (!this.data.options) throw new ODSystemError("ODQuickDropdown:build(): "+this.id.value+" => Dropdown requires at least 1 option to be present.")
                 const dropdown = new discord.StringSelectMenuBuilder()
-                dropdown.setCustomId(this.data.customId)
+                dropdown.setCustomId(this.data.customId ?? "od:unknown-dropdown")
                 dropdown.setOptions(...this.data.options)
                 if (this.data.placeholder) dropdown.setPlaceholder(this.data.placeholder)
                 if (this.data.minValues) dropdown.setMinValues(this.data.minValues)
@@ -601,8 +602,9 @@ export class ODQuickDropdown {
                 return {id:this.id,component:dropdown}
 
             }else if (this.data.type == "user"){
+                if (!this.data.users) throw new ODSystemError("ODQuickDropdown:build(): "+this.id.value+" => Dropdown requires at least 1 user option to be present.")
                 const dropdown = new discord.UserSelectMenuBuilder()
-                dropdown.setCustomId(this.data.customId)
+                dropdown.setCustomId(this.data.customId ?? "od:unknown-dropdown")
                 if (this.data.users.length > 0) dropdown.setDefaultUsers(...this.data.users.map((u) => u.id))
                 if (this.data.placeholder) dropdown.setPlaceholder(this.data.placeholder)
                 if (this.data.minValues) dropdown.setMinValues(this.data.minValues)
@@ -612,8 +614,9 @@ export class ODQuickDropdown {
                 return {id:this.id,component:dropdown}
 
             }else if (this.data.type == "role"){
+                if (!this.data.roles) throw new ODSystemError("ODQuickDropdown:build(): "+this.id.value+" => Dropdown requires at least 1 role option to be present.")
                 const dropdown = new discord.RoleSelectMenuBuilder()
-                dropdown.setCustomId(this.data.customId)
+                dropdown.setCustomId(this.data.customId ?? "od:unknown-dropdown")
                 if (this.data.roles.length > 0) dropdown.setDefaultRoles(...this.data.roles.map((r) => r.id))
                 if (this.data.placeholder) dropdown.setPlaceholder(this.data.placeholder)
                 if (this.data.minValues) dropdown.setMinValues(this.data.minValues)
@@ -623,8 +626,9 @@ export class ODQuickDropdown {
                 return {id:this.id,component:dropdown}
 
             }else if (this.data.type == "channel"){
+                if (!this.data.channels) throw new ODSystemError("ODQuickDropdown:build(): "+this.id.value+" => Dropdown requires at least 1 channel option to be present.")
                 const dropdown = new discord.ChannelSelectMenuBuilder()
-                dropdown.setCustomId(this.data.customId)
+                dropdown.setCustomId(this.data.customId ?? "od:unknown-dropdown")
                 if (this.data.channels.length > 0) dropdown.setDefaultChannels(...this.data.channels.map((c) => c.id))
                 if (this.data.placeholder) dropdown.setPlaceholder(this.data.placeholder)
                 if (this.data.minValues) dropdown.setMinValues(this.data.minValues)
@@ -634,6 +638,7 @@ export class ODQuickDropdown {
                 return {id:this.id,component:dropdown}
 
             }else if (this.data.type == "mentionable"){
+                if (!this.data.mentionables) throw new ODSystemError("ODQuickDropdown:build(): "+this.id.value+" => Dropdown requires at least 1 mentionable option to be present.")
                 const dropdown = new discord.MentionableSelectMenuBuilder()
 
                 const values: ({type:discord.SelectMenuDefaultValueType.User,id:string}|{type:discord.SelectMenuDefaultValueType.Role,id:string})[] = []
@@ -645,7 +650,7 @@ export class ODQuickDropdown {
                     }
                 })
 
-                dropdown.setCustomId(this.data.customId)
+                dropdown.setCustomId(this.data.customId ?? "od:unknown-dropdown")
                 if (this.data.mentionables.length > 0) dropdown.setDefaultValues(...values)
                 if (this.data.placeholder) dropdown.setPlaceholder(this.data.placeholder)
                 if (this.data.minValues) dropdown.setMinValues(this.data.minValues)
@@ -799,14 +804,14 @@ export class ODQuickFile {
     /**The id of this file. */
     id: ODId
     /**The current data of this file */
-    data: ODFileData = {
+    data: Partial<ODFileData> = {
         file:"",
         name:"file.txt",
         description:null,
         spoiler:false
     }
 
-    constructor(id:ODValidId,data:ODFileData){
+    constructor(id:ODValidId,data:Partial<ODFileData>){
         this.id = new ODId(id)
         this.data = data
     }
@@ -815,7 +820,7 @@ export class ODQuickFile {
     async build(): Promise<ODFileBuildResult> {
         try{
             //create the discord.js attachment
-            const file = new discord.AttachmentBuilder(this.data.file)
+            const file = new discord.AttachmentBuilder(this.data.file ?? "<empty-file>")
             file.setName(this.data.name ? this.data.name : "file.txt")
             if (this.data.description) file.setDescription(this.data.description)
             if (this.data.spoiler) file.setSpoiler(this.data.spoiler)
@@ -1055,7 +1060,7 @@ export class ODQuickEmbed {
     /**The id of this embed. */
     id: ODId
     /**The current data of this embed */
-    data: ODEmbedData = {
+    data: Partial<ODEmbedData> = {
         title:null,
         color:null,
         url:null,
@@ -1071,7 +1076,7 @@ export class ODQuickEmbed {
         timestamp:null
     }
 
-    constructor(id:ODValidId,data:ODEmbedData){
+    constructor(id:ODValidId,data:Partial<ODEmbedData>){
         this.id = new ODId(id)
         this.data = data
     }
@@ -1097,7 +1102,7 @@ export class ODQuickEmbed {
             if (this.data.image) embed.setImage(this.data.image)
             if (this.data.thumbnail) embed.setThumbnail(this.data.thumbnail)
             if (this.data.timestamp) embed.setTimestamp(this.data.timestamp)
-            if (this.data.fields.length > 0) embed.setFields(this.data.fields)
+            if (this.data.fields && this.data.fields.length > 0) embed.setFields(this.data.fields)
             
             return {id:this.id,embed}
         }catch(err){

src/core/api/modules/client.ts

@@ -579,8 +579,8 @@ export class ODSlashCommandComparator {
         }
     }
     /**Convert a `ODSlashCommandBuilder` to a universal Open Ticket slash command object for comparison. */
-    convertBuilder(builder:ODSlashCommandBuilder,guildId:string|null): ODSlashCommandUniversalCommand {
+    convertBuilder(builder:ODSlashCommandBuilder,guildId:string|null): ODSlashCommandUniversalCommand|null {
-        if (builder.type != discord.ApplicationCommandType.ChatInput) throw new ODSystemError("ODSlashCommandComparator:convertBuilder() is not supported for other types than 'ChatInput'!")
+        if (builder.type != discord.ApplicationCommandType.ChatInput) return null //throw new ODSystemError("ODSlashCommandComparator:convertBuilder() is not supported for other types than 'ChatInput'!")
         const nameLoc = builder.nameLocalizations ?? {}
         const descLoc = builder.descriptionLocalizations ?? {}
         return {
@@ -599,8 +599,8 @@ export class ODSlashCommandComparator {
         }
     }
     /**Convert a `discord.ApplicationCommand` to a universal Open Ticket slash command object for comparison. */
-    convertCommand(cmd:discord.ApplicationCommand): ODSlashCommandUniversalCommand {
+    convertCommand(cmd:discord.ApplicationCommand): ODSlashCommandUniversalCommand|null {
-        if (cmd.type != discord.ApplicationCommandType.ChatInput) throw new ODSystemError("ODSlashCommandComparator:convertCommand() is not supported for other types than 'ChatInput'!")
+        if (cmd.type != discord.ApplicationCommandType.ChatInput) return null //throw new ODSystemError("ODSlashCommandComparator:convertCommand() is not supported for other types than 'ChatInput'!")
         const nameLoc = cmd.nameLocalizations ?? {}
         const descLoc = cmd.descriptionLocalizations ?? {}
         return {
@@ -812,6 +812,10 @@ export class ODSlashCommandManager extends ODManager<ODSlashCommand> {
                 //command is registered (and may need to be updated)
                 const universalBuilder = this.comparator.convertBuilder(instance.builder,instance.guildId)
                 const universalCmd = this.comparator.convertCommand(cmd)
+
+                //command is not of the type 'chatinput'
+                if (!universalBuilder || !universalCmd) return
+
                 const didChange = !this.comparator.compare(universalBuilder,universalCmd)
                 const requiresUpdate = didChange || (instance.requiresUpdate ? instance.requiresUpdate(universalCmd) : false)
                 registered.push({instance,cmd:universalCmd,requiresUpdate})
@@ -821,8 +825,10 @@ export class ODSlashCommandManager extends ODManager<ODSlashCommand> {
         })
 
         cmds.forEach((cmd) => {
-            //command does not exist in the manager
+            //command does not exist in the manager (only append to unused when type == 'chatinput')
-            unused.push({instance:null,cmd:this.comparator.convertCommand(cmd),requiresUpdate:false})
+            const universalCmd = this.comparator.convertCommand(cmd)
+            if (!universalCmd) return
+            unused.push({instance:null,cmd:universalCmd,requiresUpdate:false})
         })
 
         return {registered,unregistered,unused}

src/core/api/modules/responder.ts

@@ -611,6 +611,7 @@ export class ODButtonResponderInstance {
     getMessageComponent(type:"button"|"string-dropdown"|"user-dropdown"|"channel-dropdown"|"role-dropdown"|"mentionable-dropdown", id:string|RegExp): discord.ButtonComponent|discord.StringSelectMenuComponent|discord.RoleSelectMenuComponent|discord.ChannelSelectMenuComponent|discord.MentionableSelectMenuComponent|discord.UserSelectMenuComponent|null {
         let result: discord.ButtonComponent|discord.StringSelectMenuComponent|discord.RoleSelectMenuComponent|discord.ChannelSelectMenuComponent|discord.MentionableSelectMenuComponent|discord.UserSelectMenuComponent|null = null
         this.message.components.forEach((row) => {
+            if (row.type != discord.ComponentType.ActionRow) return
             row.components.forEach((component) => {
                 if (type == "button" && component.type == discord.ComponentType.Button && component.customId && ((typeof id == "string") ? component.customId == id : id.test(component.customId))) result = component
                 else if (type == "string-dropdown" && component.type == discord.ComponentType.StringSelect && component.customId && ((typeof id == "string") ? component.customId == id : id.test(component.customId))) result = component
@@ -898,6 +899,7 @@ export class ODDropdownResponderInstance {
     getMessageComponent(type:"button"|"string-dropdown"|"user-dropdown"|"channel-dropdown"|"role-dropdown"|"mentionable-dropdown", id:string|RegExp): discord.ButtonComponent|discord.StringSelectMenuComponent|discord.RoleSelectMenuComponent|discord.ChannelSelectMenuComponent|discord.MentionableSelectMenuComponent|discord.UserSelectMenuComponent|null {
         let result: discord.ButtonComponent|discord.StringSelectMenuComponent|discord.RoleSelectMenuComponent|discord.ChannelSelectMenuComponent|discord.MentionableSelectMenuComponent|discord.UserSelectMenuComponent|null = null
         this.message.components.forEach((row) => {
+            if (row.type != discord.ComponentType.ActionRow) return
             row.components.forEach((component) => {
                 if (type == "button" && component.type == discord.ComponentType.Button && component.customId && ((typeof id == "string") ? component.customId == id : id.test(component.customId))) result = component
                 else if (type == "string-dropdown" && component.type == discord.ComponentType.StringSelect && component.customId && ((typeof id == "string") ? component.customId == id : id.test(component.customId))) result = component

src/core/api/openticket/option.ts

@@ -350,10 +350,10 @@ export class ODOptionSuffixManager extends ODManager<ODOptionSuffix> {
     }
 
     /**Instantly get the suffix from an `ODTicketOption`. */
-    getSuffixFromOption(option:ODTicketOption,user:discord.User): string|null {
+    async getSuffixFromOption(option:ODTicketOption,user:discord.User): Promise<string|null> {
         const suffix = this.getAll().find((suffix) => suffix.option.id.value == option.id.value)
         if (!suffix) return null
-        return suffix.getSuffix(user)
+        return await suffix.getSuffix(user)
     }
 }
 
@@ -374,7 +374,7 @@ export class ODOptionSuffix extends ODManagerData {
     }
 
     /**Get the suffix for a new ticket. */
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
         throw new ODSystemError("Tried to use an unimplemented ODOptionSuffix!")
     }
 }
@@ -387,7 +387,7 @@ export class ODOptionSuffix extends ODManagerData {
  * Use `getSuffix()` to get the new suffix!
  */
 export class ODOptionUserNameSuffix extends ODOptionSuffix {
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
         return user.username
     }
 }
@@ -400,7 +400,7 @@ export class ODOptionUserNameSuffix extends ODOptionSuffix {
  * Use `getSuffix()` to get the new suffix!
  */
 export class ODOptionUserIdSuffix extends ODOptionSuffix {
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
         return user.id
     }
 }
@@ -426,11 +426,11 @@ export class ODOptionCounterDynamicSuffix extends ODOptionSuffix {
     async #init(){
         if (!await this.database.exists("opendiscord:option-suffix-counter",this.option.id.value)) await this.database.set("opendiscord:option-suffix-counter",this.option.id.value,0)
     }
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
-        const rawCurrentValue = this.database.get("opendiscord:option-suffix-counter",this.option.id.value)
+        const rawCurrentValue = await this.database.get("opendiscord:option-suffix-counter",this.option.id.value)
         const currentValue = (typeof rawCurrentValue != "number") ? 0 : rawCurrentValue
         const newValue = currentValue+1
-        this.database.set("opendiscord:option-suffix-counter",this.option.id.value,newValue)
+        await this.database.set("opendiscord:option-suffix-counter",this.option.id.value,newValue)
         return newValue.toString()
     }
 }
@@ -456,12 +456,12 @@ export class ODOptionCounterFixedSuffix extends ODOptionSuffix {
     async #init(){
         if (!await this.database.exists("opendiscord:option-suffix-counter",this.option.id.value)) await this.database.set("opendiscord:option-suffix-counter",this.option.id.value,0)
     }
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
-        const rawCurrentValue = this.database.get("opendiscord:option-suffix-counter",this.option.id.value)
+        const rawCurrentValue = await this.database.get("opendiscord:option-suffix-counter",this.option.id.value)
         const currentValue = (typeof rawCurrentValue != "number") ? 0 : rawCurrentValue
         const newValue = (currentValue >= 9999) ? 0 : currentValue+1
         
-        this.database.set("opendiscord:option-suffix-counter",this.option.id.value,newValue)
+        await this.database.set("opendiscord:option-suffix-counter",this.option.id.value,newValue)
         if (newValue.toString().length == 1) return "000"+newValue.toString()
         else if (newValue.toString().length == 2) return "00"+newValue.toString()
         else if (newValue.toString().length == 3) return "0"+newValue.toString()
@@ -501,13 +501,13 @@ export class ODOptionRandomNumberSuffix extends ODOptionSuffix {
         if (history.includes(number)) return this.#generateUniqueValue(history)
         else return number
     }
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
-        const rawCurrentValues = this.database.get("opendiscord:option-suffix-history",this.option.id.value)
+        const rawCurrentValues = await this.database.get("opendiscord:option-suffix-history",this.option.id.value)
         const currentValues = ((Array.isArray(rawCurrentValues)) ? rawCurrentValues : []) as string[]
         const newValue = this.#generateUniqueValue(currentValues)
         currentValues.push(newValue)
         if (currentValues.length > 50) currentValues.shift()
-        this.database.set("opendiscord:option-suffix-history",this.option.id.value,currentValues)
+        await this.database.set("opendiscord:option-suffix-history",this.option.id.value,currentValues)
         return newValue
     }
 }
@@ -539,13 +539,13 @@ export class ODOptionRandomHexSuffix extends ODOptionSuffix {
         if (history.includes(hex)) return this.#generateUniqueValue(history)
         else return hex
     }
-    getSuffix(user:discord.User): string {
+    async getSuffix(user:discord.User): Promise<string> {
-        const rawCurrentValues = this.database.get("opendiscord:option-suffix-history",this.option.id.value)
+        const rawCurrentValues = await this.database.get("opendiscord:option-suffix-history",this.option.id.value)
         const currentValues = ((Array.isArray(rawCurrentValues)) ? rawCurrentValues : []) as string[]
         const newValue = this.#generateUniqueValue(currentValues)
         currentValues.push(newValue)
         if (currentValues.length > 50) currentValues.shift()
-        this.database.set("opendiscord:option-suffix-history",this.option.id.value,currentValues)
+        await this.database.set("opendiscord:option-suffix-history",this.option.id.value,currentValues)
         return newValue
     }
 }

src/core/api/openticket/transcript.ts

@@ -15,7 +15,7 @@ import * as discord from "discord.js"
  * 
  * The 2 default built-in transcript generators are: `opendiscord:html-compiler` & `opendiscord:text-compiler`.
  */
-export class ODTranscriptManager extends ODManager<ODTranscriptCompiler<any>> {
+export class ODTranscriptManager extends ODManager<ODTranscriptCompiler<any,null|object>> {
     /**The manager responsible for collecting all messages in a channel. */
     collector: ODTranscriptCollector
     /**Alias for the client manager. */
@@ -31,12 +31,12 @@ export class ODTranscriptManager extends ODManager<ODTranscriptCompiler<any>> {
 /**## ODTranscriptCompilerInitFunction `type`
  * This function will initiate/prepare the transcript system for an incoming transcript.
  */
-export type ODTranscriptCompilerInitFunction = (ticket:ODTicket, channel:discord.TextChannel, user:discord.User) => (ODTranscriptCompilerInitResult)|Promise<ODTranscriptCompilerInitResult>
+export type ODTranscriptCompilerInitFunction<InitData extends object|null> = (ticket:ODTicket, channel:discord.TextChannel, user:discord.User) => (ODTranscriptCompilerInitResult<InitData>)|Promise<ODTranscriptCompilerInitResult<InitData>>
 
 /**## ODTranscriptCompilerCompileFunction `type`
  * This function will generate/compile the transcript itself.
  */
-export type ODTranscriptCompilerCompileFunction<Data extends object> = (ticket:ODTicket, channel:discord.TextChannel, user:discord.User) => ODTranscriptCompilerCompileResult<Data>|Promise<ODTranscriptCompilerCompileResult<Data>>
+export type ODTranscriptCompilerCompileFunction<Data extends object,InitData extends object|null> = (ticket:ODTicket, channel:discord.TextChannel, user:discord.User, initData:InitData) => ODTranscriptCompilerCompileResult<Data>|Promise<ODTranscriptCompilerCompileResult<Data>>
 
 /**## ODTicketClearFilter `type`
  * This function will finish, clear-up & shut-down the transcript system. This will also initiate the sending of the messages to all recipients.
@@ -46,13 +46,15 @@ export type ODTranscriptCompilerReadyFunction<Data extends object> = (result:ODT
 /**## ODTranscriptCompilerInitResult `interface`
  * This is the result which is returned by the `init()` function.
  */
-export interface ODTranscriptCompilerInitResult {
+export interface ODTranscriptCompilerInitResult<InitData extends object|null> {
     /**Was the initialization successfull? */
     success:boolean,
     /**When not successfull, what was the reason? This will also be shown to the user. */
     errorReason:string|null,
     /**An optional message which will be sent while the transcript is being generated. */
-    pendingMessage:ODMessageBuildResult|null
+    pendingMessage:ODMessageBuildResult|null,
+    /**An optional object containing data from the init() function which can be used in the compiler. */
+    initData:InitData,
 }
 
 /**## ODTranscriptCompilerCompileResult `interface`
@@ -98,15 +100,15 @@ export interface ODTranscriptCompilerReadyResult {
  * 
  * These functions should be defined when creating this compiler. Existing compilers already exist for html & text transcripts.
  */
-export class ODTranscriptCompiler<Data extends object> extends ODManagerData {
+export class ODTranscriptCompiler<Data extends object,InitData extends (object|null)> extends ODManagerData {
     /*Initialise the system every time a transcript is created. Returns optional "pending" message to display while the transcript is being compiled. */
-    init: ODTranscriptCompilerInitFunction|null
+    init: ODTranscriptCompilerInitFunction<InitData>|null
     /*Compile or create the transcript. Returns data to give to the ready() function for message creation. */
-    compile: ODTranscriptCompilerCompileFunction<Data>|null
+    compile: ODTranscriptCompilerCompileFunction<Data,InitData>|null
     /*Unload the system & create the final transcript message that will be sent. */
     ready: ODTranscriptCompilerReadyFunction<Data>|null
 
-    constructor(id:ODValidId, init?:ODTranscriptCompilerInitFunction, compile?:ODTranscriptCompilerCompileFunction<Data>, ready?:ODTranscriptCompilerReadyFunction<Data>|null){
+    constructor(id:ODValidId, init?:ODTranscriptCompilerInitFunction<InitData>, compile?:ODTranscriptCompilerCompileFunction<Data,InitData>, ready?:ODTranscriptCompilerReadyFunction<Data>|null){
         super(id)
         this.init = init ?? null
         this.compile = compile ?? null
@@ -119,8 +121,8 @@ export class ODTranscriptCompiler<Data extends object> extends ODManagerData {
  * It's used to generate typescript declarations for this class.
  */
 export interface ODTranscriptCompilerIds {
-    "opendiscord:html-compiler":ODTranscriptCompiler<{url:string}>,
+    "opendiscord:html-compiler":ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,
-    "opendiscord:text-compiler":ODTranscriptCompiler<{contents:string}>,
+    "opendiscord:text-compiler":ODTranscriptCompiler<{contents:string},null>,
 }
 
 /**## ODTranscriptManager_Default `default_class`
@@ -131,16 +133,16 @@ export interface ODTranscriptCompilerIds {
  */
 export class ODTranscriptManager_Default extends ODTranscriptManager {
     get<QuestionId extends keyof ODTranscriptCompilerIds>(id:QuestionId): ODTranscriptCompilerIds[QuestionId]
-    get(id:ODValidId): ODTranscriptCompiler<any>|null
+    get(id:ODValidId): ODTranscriptCompiler<any,null|object>|null
     
-    get(id:ODValidId): ODTranscriptCompiler<any>|null {
+    get(id:ODValidId): ODTranscriptCompiler<any,null|object>|null {
         return super.get(id)
     }
 
     remove<QuestionId extends keyof ODTranscriptCompilerIds>(id:QuestionId): ODTranscriptCompilerIds[QuestionId]
-    remove(id:ODValidId): ODTranscriptCompiler<any>|null
+    remove(id:ODValidId): ODTranscriptCompiler<any,null|object>|null
     
-    remove(id:ODValidId): ODTranscriptCompiler<any>|null {
+    remove(id:ODValidId): ODTranscriptCompiler<any,null|object>|null {
         return super.remove(id)
     }
 
@@ -257,6 +259,7 @@ export class ODTranscriptCollector {
             const rows: ODTranscriptComponentRowData[] = []
             msg.components.forEach((row) => {
                 const components: ODTranscriptComponentRowData["components"] = []
+                if (row.type != discord.ComponentType.ActionRow) return
                 row.components.forEach((component) => {
                     if (component.type == discord.ComponentType.Button){
                         components.push({
@@ -697,7 +700,7 @@ export interface ODTranscriptReactionData extends ODTranscriptEmojiData {
  * The structure of the data sent to the Open Ticket HTML Transcripts v2 API.
  */
 export interface ODTranscriptHtmlV2Data {
-    version:"2",
+    version:"2.1",
     otversion:string,
     language:string,
     style:{
@@ -733,25 +736,33 @@ export interface ODTranscriptHtmlV2Data {
     ticket:{
         name:string,
         id:string,
+
         guildname:string,
         guildid:string,
         guildinvite:string|false,
 
-        creatorname:string,
+        createdname:string|false,
-        creatorid:string,
+        createdid:string|false,
+        closedname:string|false,
+        closedid:string|false,
+        claimedname:string|false,
+        claimedid:string|false,
+        pinnedname:string|false,
+        pinnedid:string|false,
+        deletedname:string|false,
+        deletedid:string|false,
 
-        closedbyname:string,
+        createdpfp:string|false,
-        closedbyid:string,
+        closedpfp:string|false,
+        claimedpfp:string|false,
+        pinnedpfp:string|false,
+        deletedpfp:string|false,
 
-        claimedname:string,
+        createdtime:number|false,
-        claimedid:string,
+        closedtime:number|false,
-
+        claimedtime:number|false,
-        creatorpfp:string,
+        pinnedtime:number|false,
-        closedbypfp:string,
+        deletedtime:number|false,
-        claimedpfp:string,
-
-        closedtime:number,
-        openedtime:number,
 
         components:{
             messages:number,
@@ -915,22 +926,9 @@ export interface ODTranscriptHtmlV2Data {
  */
 export interface ODTranscriptHtmlV2Response {
     status:"success"|"error",
-    id:string,
+    type:"transcript",
+    url:string,
+    availableUntil:number, //UNIMPLEMENTED
     time:number,
-    estimated:{
+    id:string
-        lastdump: number,
-        processtime:number,
-        waittime:number
-    },
-    transcriptstatus:{
-        value:2,
-        data:{
-            fetchedmsgs:true,
-            uploaded:true,
-            inqueue:true,
-            processed:false,
-            waiting:false,
-            available:false
-        }
-    }
 }

src/core/startup/migration.ts

@@ -13,5 +13,20 @@ export const migrations = [
         for (const panel of (await globalDatabase.getCategory("opendiscord:panel-update") ?? [])){
             globalDatabase.set("opendiscord:panel-message",panel.key,panel.value)
         }
-    })
+    }),
+
+    //MIGRATE TO v4.0.2
+    new utilities.ODVersionMigration(api.ODVersion.fromString("opendiscord:version","v4.0.2"),async () => {},async () => {}),
+    
+    //MIGRATE TO v4.0.3
+    new utilities.ODVersionMigration(api.ODVersion.fromString("opendiscord:version","v4.0.3"),async () => {},async () => {}),
+
+    //MIGRATE TO v4.0.4
+    new utilities.ODVersionMigration(api.ODVersion.fromString("opendiscord:version","v4.0.4"),async () => {},async () => {}),
+
+    //MIGRATE TO v4.0.5
+    new utilities.ODVersionMigration(api.ODVersion.fromString("opendiscord:version","v4.0.5"),async () => {},async () => {}),
+
+    //MIGRATE TO v4.0.6
+    new utilities.ODVersionMigration(api.ODVersion.fromString("opendiscord:version","v4.0.6"),async () => {},async () => {})
 ]

src/data/framework/checkerLoader.ts

@@ -441,7 +441,7 @@ export const defaultPanelsStructure = new api.ODCheckerArrayStructure("opendisco
     {key:"id",optional:false,priority:0,checker:new api.ODCheckerCustomStructure_UniqueId("opendiscord:panel-id","openticket","panel-ids",{regex:/^[A-Za-z0-9-éèçàêâôûî]+$/,minLength:3,maxLength:40})},
     {key:"name",optional:false,priority:0,checker:new api.ODCheckerStringStructure("opendiscord:panel-name",{minLength:3,maxLength:50})},
     {key:"dropdown",optional:false,priority:0,checker:new api.ODCheckerBooleanStructure("opendiscord:panel-dropdown",{})},
-    {key:"options",optional:false,priority:0,checker:new api.ODCheckerCustomStructure_UniqueIdArray("opendiscord:panel-options","openticket","option-ids","option-ids-used",{allowDoubles:false,maxLength:25})},
+    {key:"options",optional:false,priority:0,checker:new api.ODCheckerCustomStructure_UniqueIdArray("opendiscord:panel-options","openticket","option-ids","option-ids-used",{allowDoubles:false,minLength:1,maxLength:25})},
     
     //EMBED & TEXT
     {key:"text",optional:false,priority:0,checker:new api.ODCheckerStringStructure("opendiscord:panel-text",{maxLength:4096})},

src/data/framework/languageLoader.ts

@@ -30,6 +30,7 @@ export const loadAllLanguages = async () => {
     opendiscord.languages.add(new api.ODJsonLanguage("opendiscord:russian","russian.json"))
     opendiscord.languages.add(new api.ODJsonLanguage("opendiscord:swedish","swedish.json"))
     opendiscord.languages.add(new api.ODJsonLanguage("opendiscord:vietnamese","vietnamese.json"))
+    opendiscord.languages.add(new api.ODJsonLanguage("opendiscord:persian","persian.json"))
 
     /** How to add more languages?
      * - Register the language to the manager (see above)

src/data/openticket/transcriptLoader.ts

@@ -5,7 +5,8 @@ const collector = opendiscord.transcripts.collector
 const messages = opendiscord.builders.messages
 const transcriptConfig = opendiscord.configs.get("opendiscord:transcripts")
 const textConfig = transcriptConfig.data.textTranscriptStyle
-const htmlVersion = Buffer.from("b3BlbnRpY2tldFRSQU5TQ1JJUFQxMjM0","base64").toString("utf8")
+const htmlVersion = Buffer.from("eW91LXNob3VsZG50LWJlLWxvb2tpbmctYXQtdGhpcy0tLWZvci1tb3JlLWluZm8tY29tbWEtc2VuZC1hLW1lc3NhZ2UtdG8tZGpqMTIzZGo=","base64").toString("utf8")
+const htmlDomain = atob("dC5kai1kai5iZQ==")
 
 export const replaceHtmlTranscriptMentions = async (text:string) => {
     const mainServer = opendiscord.client.mainServer
@@ -34,17 +35,30 @@ export const replaceHtmlTranscriptMentions = async (text:string) => {
     return defaultroletext
 }
 
+/**
+ * This function is used to authenticate with the HTML Transcript API.
+ * It is NOT the token of the bot but an internal AUTH TOKEN from the API.
+ * 
+ * Questions? Visit our discord server: https://discord.dj-dj.be
+ */
+function transcriptAuth(_A:{salt:number,secret:string}){
+    const _B = Buffer.from(_A.secret,"hex");const _C = Math["floor"](new Date().getTime()/(30*1000)).toString();const _D = Buffer.from(_C);const _E = Buffer.alloc(_D["length"]);_D.forEach((v,i) => {_E[i] = v ^ _B[i % _B["length"]];});return btoa(JSON.stringify({salt:_A.salt,secret:_A.secret,token:_E.toString("hex")}))
+}
+
 export const loadAllTranscriptCompilers = async () => {
     class ODHTTPHtmlPostRequest extends api.ODHTTPPostRequest {
-        constructor(domain:string, htmlFinal:api.ODTranscriptHtmlV2Data){
+        constructor(transcriptAuth:string,htmlFinal:api.ODTranscriptHtmlV2Data){
-            super("https://"+domain+"/transcripts/upload?auth="+htmlVersion+"&version=2",true,{
+            super("https://"+htmlDomain+"/api/v2/upload?auth="+htmlVersion+"&token="+transcriptAuth,true,{
-                body:JSON.stringify(htmlFinal)
+                body:JSON.stringify(htmlFinal),
+                headers:{
+                    "Content-Type":"application/json"
+                }
             })
         }
     }
 
     //TEXT COMPILER
-    opendiscord.transcripts.add(new api.ODTranscriptCompiler<{contents:string}>("opendiscord:text-compiler",undefined,async (ticket,channel,user) => {
+    opendiscord.transcripts.add(new api.ODTranscriptCompiler<{contents:string},null>("opendiscord:text-compiler",undefined,async (ticket,channel,user) => {
         //COMPILE
         const rawMessages = await collector.collectAllMessages(ticket)
         if (!rawMessages) return {ticket,channel,user,success:false,errorReason:"Unable to collect messages! Channel not found!",messages:null,data:null}
@@ -173,27 +187,51 @@ export const loadAllTranscriptCompilers = async () => {
     }))
 
     //HTML COMPILER
-    opendiscord.transcripts.add(new api.ODTranscriptCompiler<{url:string}>("opendiscord:html-compiler",async (ticket,channel,user) => {
+    opendiscord.transcripts.add(new api.ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}|null>("opendiscord:html-compiler",async (ticket,channel,user) => {
         //INIT
-        const req = new api.ODHTTPGetRequest("https://apis.dj-dj.be/transcripts/status.json",false)
+        const req = new api.ODHTTPGetRequest(atob("aHR0cHM6Ly90LmRqLWRqLmJlL2FwaS92Mi9pbml0"),false)
         const res = await req.run()
-        if (!res || res.status != 200 || !res.body){
+        //PENDING MESSAGE (not required anymore) => await messages.getSafe("opendiscord:transcript-html-progress").build("channel",{guild:channel.guild,channel,user,ticket,compiler:opendiscord.transcripts.get("opendiscord:html-compiler"),remaining:16000})
-            opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+        if (res.status == 200 && res.body){
-            process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON error! (check otdebug.txt for details)"))
+            const data: {salt:number,secret:string} = JSON.parse(atob(res.body))
-            return {success:false,errorReason:"HTML Transcripts are currently unavailable!",pendingMessage:null}
+            return {success:true,errorReason:null,pendingMessage:null,initData:{auth:transcriptAuth(data)}}
+        }
+        else{
+            if (res.status == 503){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON_503 error! (check otdebug.txt for details)"))
+                return {success:false,errorReason:"The HTML Transcripts are currently unreachable. Please try again later.",pendingMessage:null,initData:null}
+
+            }else if (res.status == 429){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON_429 error! (check otdebug.txt for details)"))
+                return {success:false,errorReason:"The HTML Transcripts are currently unreachable because the bot is ratelimited. Please try again in a few minutes.",pendingMessage:null,initData:null}
+
+            }else if (res.status == 403){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON_403 error! (check otdebug.txt for details)"))
+                return {success:false,errorReason:"The HTML Transcripts are unreachable because the bot has been banned from using the API. If you don't know why, please contact us at https://discord.dj-dj.be",pendingMessage:null,initData:null}
+                
+            }else if (res.status == 500){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON_500 error! (check otdebug.txt for details)"))
+                return {success:false,errorReason:"Something went wrong while compiling the HTML Transcripts, please report this error at https://discord.dj-dj.be",pendingMessage:null,initData:null}
+                
+            }else if (res.status == 413){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON_413 error! (check otdebug.txt for details)"))
+                return {success:false,errorReason:"Unable to upload transcript, file size is too large (Max 5MB)!",pendingMessage:null,initData:null}
+                
+            }else{
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_COMMUNICATON_UNKNOWN error! (check otdebug.txt for details)"))
+                return {success:false,errorReason:"Something went wrong while compiling the HTML Transcripts, please report this error at https://discord.dj-dj.be",pendingMessage:null,initData:null}
             }
-        try{
-            const data = JSON.parse(res.body)
-            if (!data || data["v2"] != "online") return {success:false,errorReason:"HTML Transcripts are currently unavailable due to maintenance!",pendingMessage:null}
-        }catch{
-            opendiscord.debugfile.writeNote("HTML Transcripts Error => unable to parse status! body:\n"+res.body)
-            process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts INIT_STATUS_PARSE error! (check otdebug.txt for details)"))
-            return {success:false,errorReason:"HTML Transcripts are currently unavailable due to JSON parse error!",pendingMessage:null}
         }
         
-        return {success:true,errorReason:null,pendingMessage:await messages.getSafe("opendiscord:transcript-html-progress").build("channel",{guild:channel.guild,channel,user,ticket,compiler:opendiscord.transcripts.get("opendiscord:html-compiler"),remaining:16000})}
+    },async (ticket,channel,user,initData) => {
-    },async (ticket,channel,user) => {
         //COMPILE
+        if (!initData) return {ticket,channel,user,success:false,errorReason:"Could not authenticate with HTML Transcript API.",messages:null,data:null}
         const rawMessages = await collector.collectAllMessages(ticket)
         if (!rawMessages) return {ticket,channel,user,success:false,errorReason:"Unable to collect messages! Channel not found!",messages:null,data:null}
         const messages = await collector.convertMessagesToTranscriptData(rawMessages)
@@ -350,18 +388,14 @@ export const loadAllTranscriptCompilers = async () => {
         const dsf = transcriptConfig.data.htmlTranscriptStyle.favicon
 
         const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
-        const claimer = await opendiscord.tickets.getTicketUser(ticket,"claimer")
         const closer = await opendiscord.tickets.getTicketUser(ticket,"closer")
+        const claimer = await opendiscord.tickets.getTicketUser(ticket,"claimer")
+        const pinner = await opendiscord.tickets.getTicketUser(ticket,"pinner")
 
         const htmlFinal: api.ODTranscriptHtmlV2Data = {
-            version:"2",
+            version:"2.1",
             otversion:opendiscord.versions.get("opendiscord:version").toString(true),
-            bot:{
+            language:opendiscord.languages.getLanguageMetadata()?.language.toLowerCase() ?? "english",
-                name:opendiscord.client.client.user.displayName,
-                id:opendiscord.client.client.user.id,
-                pfp:opendiscord.client.client.user.displayAvatarURL({extension:"png"}),
-            },
-            language:opendiscord.languages.getLanguageMetadata()?.language ?? "english",
             style:{
                 background:{
                     backgroundData:(dsb.backgroundImage == "") ? dsb.backgroundColor : dsb.backgroundImage,
@@ -387,30 +421,44 @@ export const loadAllTranscriptCompilers = async () => {
                     enableCustomFavicon:dsf.enableCustomFavicon
                 }
             },
+            bot:{
+                name:opendiscord.client.client.user.displayName,
+                id:opendiscord.client.client.user.id,
+                pfp:opendiscord.client.client.user.displayAvatarURL({extension:"png"}),
+            },
             ticket:{
                 name:channel.name,
                 id:channel.id,
 
                 guildname:channel.guild.name,
                 guildid:channel.guild.id,
-                guildinvite:"",
+                guildinvite:false,
 
-                creatorname:(creator ? creator.displayName : "<unknown>"),
+                createdname:(creator ? creator.displayName : false),
-                creatorid:(creator ? creator.id : "<unknown>"),
+                createdid:(creator ? creator.id : false),
-                creatorpfp:(creator ? creator.displayAvatarURL() : "https://transcripts.dj-dj.be/favicon.png"),
+                createdpfp:(creator ? creator.displayAvatarURL() : false),
 
-                //closer is ticket deleter (small bug)
+                closedname:(closer ? closer.displayName : false),
-                closedbyname:user.displayName,
+                closedid:(closer ? closer.id : false),
-                closedbyid:user.id,
+                closedpfp:(closer ? closer.displayAvatarURL() : false),
-                closedbypfp:user.displayAvatarURL(),
 
-                //claiming is currently unused
+                claimedname:(claimer ? claimer.displayName : false),
-                claimedname:(claimer ? claimer.displayName : "<not-claimed>"),
+                claimedid:(claimer ? claimer.id : false),
-                claimedid:(claimer ? claimer.id : "<not-claimed>"),
+                claimedpfp:(claimer ? claimer.displayAvatarURL() : false),
-                claimedpfp:(claimer ? claimer.displayAvatarURL() : "https://transcripts.dj-dj.be/favicon.png"),
 
-                closedtime:new Date().getTime(),
+                pinnedname:(pinner ? pinner.displayName : false),
-                openedtime:ticket.get("opendiscord:opened-on").value ?? new Date().getTime(),
+                pinnedid:(pinner ? pinner.id : false),
+                pinnedpfp:(pinner ? pinner.displayAvatarURL() : false),
+
+                deletedname:user.displayName,
+                deletedid:user.id,
+                deletedpfp:user.displayAvatarURL(),
+
+                createdtime:ticket.get("opendiscord:opened-on").value ?? false,
+                closedtime:ticket.get("opendiscord:closed-on").value ?? false,
+                claimedtime:ticket.get("opendiscord:claimed-on").value ?? false,
+                pinnedtime:ticket.get("opendiscord:pinned-on").value ?? false,
+                deletedtime:new Date().getTime(),
                 
                 //role colors are currently unused
                 roleColors:[],
@@ -440,39 +488,71 @@ export const loadAllTranscriptCompilers = async () => {
                 },
                 customFavicon:{
                     enabled:dsf.enableCustomFavicon,
-                    image:(dsf.imageUrl) ? dsf.imageUrl : "https://transcripts.dj-dj.be/favicon.png"
+                    image:(dsf.imageUrl) ? dsf.imageUrl : "https://t.dj-dj.be/favicon.png"
                 },
                 additionalFlags:[]
             }
         }
         
-        const req = new ODHTTPHtmlPostRequest("apis.dj-dj.be",htmlFinal)
+        const req = new ODHTTPHtmlPostRequest(initData.auth,htmlFinal)
         const res = await req.run()
-        //check status
-        if (!res || res.status != 200 || !res.body){
-            //ratelimit error
-            if (res.status == 429) return {ticket,channel,user,success:false,errorReason:"Failed to upload HTML Transcripts! (Ratelimit)\nTry again in a few minutes!",messages,data:null}
 
-            //unknown status error
+        //check status
-            opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+        if (res.status == 200 && res.body){
-            return {ticket,channel,user,success:false,errorReason:"Failed to upload HTML Transcripts! (Unknown Error)",messages,data:null}
-        }
             //check body
-        try{
             var data: api.ODTranscriptHtmlV2Response = JSON.parse(res.body)
             if (!data || data["status"] != "success"){
                 opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
-                return {ticket,channel,user,success:false,errorReason:"Failed to upload HTML Transcripts! (Server 500 Error)",messages,data:null}}
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_JSON_STATUS error! (check otdebug.txt for details)"))
-        }catch{
+                return {ticket,channel,user,success:false,errorReason:"TFailed to read the response of the HTML Transcripts server.",messages:null,data:null}
-            opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
-            return {ticket,channel,user,success:false,errorReason:"Failed to upload HTML Transcripts! (JSON parse error)",messages,data:null}
             }
 
-        const url = "https://transcripts.dj-dj.be/v2/"+data.time+"_"+data.id+".html"
+            return {
-        return {ticket,channel,user,success:true,errorReason:null,messages,data:{url}}
+                ticket,channel,user,
+                success:true,
+                errorReason:null,
+                messages,
+                data:{
+                    url:data.url,
+                    availableUntil:new Date(data.availableUntil)
+                }
+            }
+
+        }else{
+            if (res.status == 503){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_COMMUNICATON_503 error! (check otdebug.txt for details)"))
+                return {ticket,channel,user,success:false,errorReason:"The HTML Transcripts are currently unreachable. Please try again later.",messages:null,data:null}
+
+            }else if (res.status == 429){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_COMMUNICATON_429 error! (check otdebug.txt for details)"))
+                return {ticket,channel,user,success:false,errorReason:"The HTML Transcripts are currently unreachable because the bot is ratelimited. Please try again in a few minutes.",messages:null,data:null}
+
+            }else if (res.status == 403){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_COMMUNICATON_403 error! (check otdebug.txt for details)"))
+                return {ticket,channel,user,success:false,errorReason:"The HTML Transcripts are unreachable because the bot has been banned from using the API. If you don't know why, please contact us at https://discord.dj-dj.be",messages:null,data:null}
+                
+            }else if (res.status == 500){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_COMMUNICATON_500 error! (check otdebug.txt for details)"))
+                return {ticket,channel,user,success:false,errorReason:"Something went wrong while compiling the HTML Transcripts, please report this error at https://discord.dj-dj.be",messages:null,data:null}
+                
+            }else if (res.status == 413){
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_COMMUNICATON_413 error! (check otdebug.txt for details)"))
+                return {ticket,channel,user,success:false,errorReason:"Unable to upload transcript, file size is too large (Max 5MB)!",messages:null,data:null}
+                
+            }else{
+                opendiscord.debugfile.writeNote("HTML Transcripts Error => status: "+res.status+", body:\n"+res.body)
+                process.emit("uncaughtException",new api.ODSystemError("HTML Transcripts COMPILE_COMMUNICATON_UNKNOWN error! (check otdebug.txt for details)"))
+                return {ticket,channel,user,success:false,errorReason:"Something went wrong while compiling the HTML Transcripts, please report this error at https://discord.dj-dj.be",messages:null,data:null}
+            }
+        }
     },async (result) => {
         //READY
-        await utilities.timer(16000) //wait until transcript is ready
+        //WAIT UNTIL READY (not required anymore) => await utilities.timer(16000)
         return {
             channelMessage:await messages.getSafe("opendiscord:transcript-html-ready").build("channel",{guild:result.channel.guild,channel:result.channel,user:result.user,ticket:result.ticket,result,compiler:opendiscord.transcripts.get("opendiscord:html-compiler")}),
             creatorDmMessage:await messages.getSafe("opendiscord:transcript-html-ready").build("creator-dm",{guild:result.channel.guild,channel:result.channel,user:result.user,ticket:result.ticket,result,compiler:opendiscord.transcripts.get("opendiscord:html-compiler")}),

src/index.ts

@@ -20,7 +20,7 @@
 
     INFORMATION:
     ============
-    Open Ticket v4.0.2 - © DJdj Development
+    Open Ticket v4.0.6 - © DJdj Development
 
     support us: https://github.com/sponsors/DJj123dj
     discord: https://discord.dj-dj.be