/////////////////////////////////////// //TICKET UNPINNING SYSTEM /////////////////////////////////////// import {opendiscord, api, utilities} from "../index" import * as discord from "discord.js" const generalConfig = opendiscord.configs.get("openticket:general") export const registerActions = async () => { opendiscord.actions.add(new api.ODAction("openticket:unpin-ticket")) opendiscord.actions.get("openticket:unpin-ticket").workers.add([ new api.ODWorker("openticket:unpin-ticket",2,async (instance,params,source,cancel) => { const {guild,channel,user,ticket,reason} = params if (channel.isThread()) throw new api.ODSystemError("Unable to unpin ticket! Open Ticket doesn't support threads!") await opendiscord.events.get("onTicketUnpin").emit([ticket,user,channel,reason]) //update ticket ticket.get("openticket:pinned").value = false ticket.get("openticket:pinned-by").value = null ticket.get("openticket:pinned-on").value = null ticket.get("openticket:busy").value = true //rename channel (and give error when crashed) const originalName = channel.name if (originalName.startsWith("📌")){ const newName = originalName.replace("📌",""); try{ await utilities.timedAwait(channel.setName(newName),2500,(err) => { opendiscord.log("Failed to rename channel on ticket unpin","error") }) }catch(err){ await channel.send((await opendiscord.builders.messages.getSafe("openticket:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message) } } //update ticket message const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket) if (ticketMessage){ try{ ticketMessage.edit((await opendiscord.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket})).message) }catch(e){ opendiscord.log("Unable to edit ticket message on ticket unpinning!","error",[ {key:"channel",value:"#"+channel.name}, {key:"channelid",value:channel.id,hidden:true}, {key:"messageid",value:ticketMessage.id}, {key:"option",value:ticket.option.id.value} ]) opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException")) } } //reply with new message if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("openticket:unpin-message").build(source,{guild,channel,user,ticket,reason})).message) ticket.get("openticket:busy").value = false await opendiscord.events.get("afterTicketUnpinned").emit([ticket,user,channel,reason]) }), new api.ODWorker("openticket:discord-logs",1,async (instance,params,source,cancel) => { const {guild,channel,user,ticket,reason} = params //to logs if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){ const logChannel = opendiscord.posts.get("openticket:logs") if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("openticket:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null})) } //to dm const creator = await opendiscord.tickets.getTicketUser(ticket,"creator") if (creator && generalConfig.data.system.messages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("openticket:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null})) }), new api.ODWorker("openticket:logs",0,(instance,params,source,cancel) => { const {guild,channel,user,ticket} = params opendiscord.log(user.displayName+" unpinned a ticket!","info",[ {key:"user",value:user.username}, {key:"userid",value:user.id,hidden:true}, {key:"channel",value:"#"+channel.name}, {key:"channelid",value:channel.id,hidden:true}, {key:"reason",value:params.reason ?? "/"}, {key:"method",value:source} ]) }) ]) } export const registerVerifyBars = async () => { //UNPIN TICKET TICKET MESSAGE opendiscord.verifybars.add(new api.ODVerifyBar("openticket:unpin-ticket-ticket-message",opendiscord.builders.messages.getSafe("openticket:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars)) opendiscord.verifybars.get("openticket:unpin-ticket-ticket-message").success.add([ new api.ODWorker("openticket:permissions",1,async (instance,params,source,cancel) => { const permissionMode = generalConfig.data.system.permissions.unpin if (permissionMode == "none"){ //no permissions instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]})) return cancel() }else if (permissionMode == "everyone") return else if (permissionMode == "admin"){ if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){ //no permissions instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]})) return cancel() }else return }else{ if (!instance.guild || !instance.member){ //error instance.reply(await opendiscord.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"})) return cancel() } const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode) if (!role){ //error instance.reply(await opendiscord.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"})) return cancel() } if (!role.members.has(instance.member.id)){ //no permissions instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]})) return cancel() }else return } }), new api.ODWorker("openticket:unpin-ticket",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!guild){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user})) return cancel() } const ticket = opendiscord.tickets.get(channel.id) if (!ticket || channel.isDMBased()){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user})) return cancel() } //return when not pinned if (!ticket.get("openticket:pinned").value){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"})) return cancel() } //return when busy if (ticket.get("openticket:busy").value){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-ticket-busy").build("button",{guild,channel,user})) return cancel() } //start unpining ticket if (params.data == "reason"){ //unpin with reason instance.modal(await opendiscord.builders.modals.getSafe("openticket:unpin-ticket-reason").build("ticket-message",{guild,channel,user,ticket})) }else{ //unpin without reason await instance.defer("update",false) await opendiscord.actions.get("openticket:unpin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true}) await instance.update(await opendiscord.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket})) } }) ]) opendiscord.verifybars.get("openticket:unpin-ticket-ticket-message").failure.add([ new api.ODWorker("openticket:back-to-ticket-message",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!guild){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user})) return cancel() } const ticket = opendiscord.tickets.get(channel.id) if (!ticket || channel.isDMBased()){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user})) return cancel() } await instance.update(await opendiscord.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket})) }) ]) //UNPIN TICKET PIN MESSAGE opendiscord.verifybars.add(new api.ODVerifyBar("openticket:unpin-ticket-pin-message",opendiscord.builders.messages.getSafe("openticket:verifybar-pin-message"),!generalConfig.data.system.disableVerifyBars)) opendiscord.verifybars.get("openticket:unpin-ticket-pin-message").success.add([ new api.ODWorker("openticket:permissions",1,async (instance,params,source,cancel) => { const permissionMode = generalConfig.data.system.permissions.unpin if (permissionMode == "none"){ //no permissions instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]})) return cancel() }else if (permissionMode == "everyone") return else if (permissionMode == "admin"){ if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){ //no permissions instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]})) return cancel() }else return }else{ if (!instance.guild || !instance.member){ //error instance.reply(await opendiscord.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"})) return cancel() } const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode) if (!role){ //error instance.reply(await opendiscord.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"})) return cancel() } if (!role.members.has(instance.member.id)){ //no permissions instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]})) return cancel() }else return } }), new api.ODWorker("openticket:unpin-ticket",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!guild){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user})) return cancel() } const ticket = opendiscord.tickets.get(channel.id) if (!ticket || channel.isDMBased()){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user})) return cancel() } //return when not pinned if (!ticket.get("openticket:pinned").value){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"})) return cancel() } //return when busy if (ticket.get("openticket:busy").value){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-ticket-busy").build("button",{guild,channel,user})) return cancel() } //start unpinning ticket if (params.data == "reason"){ //unpin with reason instance.modal(await opendiscord.builders.modals.getSafe("openticket:unpin-ticket-reason").build("pin-message",{guild,channel,user,ticket})) }else{ //unpin without reason await instance.defer("update",false) await opendiscord.actions.get("openticket:unpin-ticket").run("pin-message",{guild,channel,user,ticket,reason:null,sendMessage:false}) await instance.update(await opendiscord.builders.messages.getSafe("openticket:unpin-message").build("pin-message",{guild,channel,user,ticket,reason:null})) } }) ]) opendiscord.verifybars.get("openticket:unpin-ticket-pin-message").failure.add([ new api.ODWorker("openticket:back-to-pin-message",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance const {verifybarMessage} = params if (!guild){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user})) return cancel() } const ticket = opendiscord.tickets.get(channel.id) if (!ticket || channel.isDMBased()){ instance.reply(await opendiscord.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user})) return cancel() } const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3) await instance.update(await opendiscord.builders.messages.getSafe("openticket:pin-message").build("other",{guild,channel,user,ticket,reason})) }) ]) opendiscord.actions.get("openticket:unpin-ticket").workers.backupWorker = new api.ODWorker("openticket:cancel-busy",0,(instance,params) => { //set busy to false in case of crash or cancel params.ticket.get("openticket:busy").value = false }) }