{
    "_INFO":{
        "support":"https://otdocs.dj-dj.be",
        "discord":"https://discord.dj-dj.be",
        "version":"open-ticket-v4.0.4"
    },
    
    "token":"your bot token here! (or leave empty when using 'tokenFromENV')",
    "tokenFromENV":false,

    "mainColor":"#f8ba00",
    "language":"english",
    "prefix":"!ticket ",
    "serverId":"discord server id",
    "globalAdmins":["discord role id"],

    "slashCommands":true,
    "textCommands":true,

    "status":{
        "enabled":true,
        "type":"listening OR watching OR playing OR custom",
        "text":"/help",
        "status":"online OR invisible OR idle OR dnd"
    },

    "system":{
        "removeParticipantsOnClose":false,
        "replyOnTicketCreation":true,
        "replyOnReactionRole":true,
        "useTranslatedConfigChecker":true,
        "preferSlashOverText":true,
        "sendErrorOnUnknownCommand":true,
        "questionFieldsInCodeBlock":true,
        "disableVerifyBars":false,
        "useRedErrorEmbeds":true,
        "emojiStyle":"before (OR after OR double OR disabled)",

        "enableTicketClaimButtons":true,
        "enableTicketCloseButtons":true,
        "enableTicketPinButtons":true,
        "enableTicketDeleteButtons":true,
        "enableTicketActionWithReason":true,
        "enableDeleteWithoutTranscript":true,

        "logs":{
            "enabled":false,
            "channel":"discord channel id"
        },
        
        "limits":{
            "enabled":true,
            "globalMaximum":50,
            "userMaximum":3
        },

        "permissions":{
            "help":"everyone (OR admin OR none OR role id)",
            "panel":"admin (OR everyone OR none OR role id)",
            "ticket":"none (OR admin OR everyone OR role id)",
            "close":"everyone (OR admin OR none OR role id)",
            "delete":"admin (OR everyone OR none OR role id)",
            "reopen":"everyone (OR admin OR none OR role id)",
            "claim":"admin (OR everyone OR none OR role id)",
            "unclaim":"admin (OR everyone OR none OR role id)",
            "pin":"admin (OR everyone OR none OR role id)",
            "unpin":"admin (OR everyone OR none OR role id)",
            "move":"admin (OR everyone OR none OR role id)",
            "rename":"admin (OR everyone OR none OR role id)",
            "add":"admin (OR everyone OR none OR role id)",
            "remove":"admin (OR everyone OR none OR role id)",
            "blacklist":"admin (OR everyone OR none OR role id)",
            "stats":"everyone (OR admin OR none OR role id)",
            "clear":"admin (OR everyone OR none OR role id)",
            "autoclose":"admin (OR everyone OR none OR role id)",
            "autodelete":"admin (OR everyone OR none OR role id)"
        },

        "messages":{
            "creation":{"dm":false, "logs":true},
            "closing":{"dm":false, "logs":true},
            "deleting":{"dm":false, "logs":true},
            "reopening":{"dm":false, "logs":true},
            "claiming":{"dm":false, "logs":true},
            "pinning":{"dm":false, "logs":true},
            "adding":{"dm":false, "logs":true},
            "removing":{"dm":false, "logs":true},
            "renaming":{"dm":false, "logs":true},
            "moving":{"dm":false, "logs":true},
            "blacklisting":{"dm":false, "logs":true},
            "roleAdding":{"dm":false, "logs":true},
            "roleRemoving":{"dm":false, "logs":true}
        }
    }
}