/////////////////////////////////////// //TICKET DELETION SYSTEM /////////////////////////////////////// import {opendiscord, api, utilities, openticketUtils} from "../index.js" import * as discord from "discord.js" const generalConfig = opendiscord.configs.get("opendiscord:general") const lang = opendiscord.languages export async function registerActions(){ opendiscord.actions.add(new api.ODAction("opendiscord:delete-ticket")) opendiscord.actions.get("opendiscord:delete-ticket").workers.add([ new api.ODWorker("opendiscord:delete-ticket",3,async (instance,params,origin,cancel) => { const {guild,channel,user,ticket,reason} = params if (channel.isThread()) throw new api.ODSystemError("Unable to delete ticket! Open Ticket doesn't support threads!") await opendiscord.events.get("onTicketDelete").emit([ticket,user,channel,reason]) //update ticket ticket.get("opendiscord:for-deletion").value = true ticket.get("opendiscord:busy").value = true //update ticket message (no await) openticketUtils.updateTicketMessage(guild,channel,user,ticket) if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build(origin,{guild,channel,user,ticket,reason})).message) //create transcript if (!params.withoutTranscript){ const transcriptRes = await opendiscord.actions.get("opendiscord:create-transcript").run(origin,{guild,channel,user,ticket}) //transcript failure if (typeof transcriptRes.success == "boolean" && !transcriptRes.success && transcriptRes.compiler){ const {compiler} = transcriptRes await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transcript-error").build(origin,{guild,channel,user,ticket,compiler,reason:transcriptRes.errorReason ?? null})).message) .catch((reason) => opendiscord.log("Unable to send transcript failure to ticket channel!","error",[{key:"id",value:channel.id}])) //undo deletion ticket.get("opendiscord:for-deletion").value = false ticket.get("opendiscord:busy").value = false opendiscord.log("Canceled ticket deletion because of transcript system malfunction!","warning",[ {key:"compiler",value:compiler.id.value}, {key:"reason",value:transcriptRes.errorReason ?? "/"}, ]) return cancel() } } //update stats await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-deleted",1,"increase") await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-deleted",user.id,1,"increase") //delete ticket from manager opendiscord.tickets.remove(ticket.id) //delete permissions from manager await (await import("../data/framework/permissionLoader.js")).removeTicketPermissions(ticket) }), new api.ODWorker("opendiscord:discord-logs",2,async (instance,params,origin,cancel) => { //logs before channel deletion => channel might still be used in log embeds const {guild,channel,user,ticket,reason} = params //to logs if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.deleting.logs){ const logChannel = opendiscord.posts.get("opendiscord:logs") if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null})) } //to dm const creator = await opendiscord.tickets.getTicketUser(ticket,"creator") if (creator && generalConfig.data.logs.logMessages.deleting.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null})) }), new api.ODWorker("opendiscord:delete-channel",1,async (instance,params,origin,cancel) => { const {guild,channel,user,ticket,reason} = params //delete channel & events await opendiscord.events.get("onTicketChannelDeletion").emit([ticket,channel,user]) await channel.delete("Ticket Deleted").catch((reason) => opendiscord.log("Unable to delete ticket channel!","error",[{key:"id",value:channel.id}])) await opendiscord.events.get("afterTicketChannelDeleted").emit([ticket,user]) //delete permissions from manager await (await import("../data/framework/permissionLoader.js")).removeTicketPermissions(ticket) await opendiscord.events.get("afterTicketDeleted").emit([ticket,user,reason]) }), new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => { const {guild,channel,user,ticket} = params opendiscord.log(user.displayName+" deleted a ticket!","info",[ {key:"user",value:user.username}, {key:"userid",value:user.id,hidden:true}, {key:"channel",value:"#"+channel.name}, {key:"channelid",value:channel.id,hidden:true}, {key:"reason",value:params.reason ?? "/"}, {key:"method",value:origin}, {key:"transcript",value:(!params.withoutTranscript).toString()}, ]) }) ]) opendiscord.actions.get("opendiscord:delete-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => { //set busy to false in case of crash or cancel params.ticket.get("opendiscord:busy").value = false params.ticket.get("opendiscord:for-deletion").value = false }) }