/////////////////////////////////////// //TICKET COMMAND /////////////////////////////////////// import {openticket, api, utilities} from "../index" import * as discord from "discord.js" const generalConfig = openticket.configs.get("openticket:general") export const registerCommandResponders = async () => { //TICKET COMMAND RESPONDER openticket.responders.commands.add(new api.ODCommandResponder("openticket:ticket",generalConfig.data.prefix,/^ticket/)) openticket.responders.commands.get("openticket:ticket").workers.add([ new api.ODWorker("openticket:permissions",1,async (instance,params,source,cancel) => { const permissionMode = generalConfig.data.system.permissions.ticket if (permissionMode == "none"){ //no permissions instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]})) return cancel() }else if (permissionMode == "everyone") return else if (permissionMode == "admin"){ if (!openticket.permissions.hasPermissions("support",await openticket.permissions.getPermissions(instance.user,instance.channel,instance.guild))){ //no permissions instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]})) return cancel() }else return }else{ if (!instance.guild || !instance.member){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"})) return cancel() } const role = await openticket.client.fetchGuildRole(instance.guild,permissionMode) if (!role){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"})) return cancel() } if (!role.members.has(instance.member.id)){ //no permissions instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]})) return cancel() }else return } }), new api.ODWorker("openticket:ticket",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!guild){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build(source,{channel:instance.channel,user:instance.user})) return cancel() } //get option const optionId = instance.options.getString("id",true) const option = openticket.options.get(optionId) if (!option || !(option instanceof api.ODTicketOption)){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-option-unknown").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user})) return cancel() } //check ticket permissions const res = await openticket.actions.get("openticket:create-ticket-permissions").run(source,{guild,user,option}) if (!res.valid){ //error if (res.reason == "blacklist") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-blacklisted").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user})) else if (res.reason == "cooldown") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-cooldown").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,until:res.cooldownUntil})) else if (res.reason == "global-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"global"})) else if (res.reason == "global-user-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"global-user"})) else if (res.reason == "option-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"option"})) else if (res.reason == "option-user-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"option-user"})) else instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Unknown invalid_permission reason => calculation failed #1",layout:"advanced"})) return cancel() } //start ticket creation if (option.exists("openticket:questions") && option.get("openticket:questions").value.length > 0){ //send modal instance.modal(await openticket.builders.modals.getSafe("openticket:ticket-questions").build(source,{guild,channel,user,option})) }else{ //create ticket await instance.defer(true) const res = await openticket.actions.get("openticket:create-ticket").run(source,{guild,user,answers:[],option}) if (!res.channel || !res.ticket){ //error await instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild,channel:instance.channel,user,error:"Unable to receive ticket or channel from callback! #1",layout:"advanced"})) return cancel() } await instance.reply(await openticket.builders.messages.getSafe("openticket:ticket-created").build(source,{guild,channel:res.channel,user,ticket:res.ticket})) } }), new api.ODWorker("openticket:logs",-1,(instance,params,source,cancel) => { openticket.log(instance.user.displayName+" used the 'ticket' command!","info",[ {key:"user",value:instance.user.username}, {key:"userid",value:instance.user.id,hidden:true}, {key:"channelid",value:instance.channel.id,hidden:true}, {key:"method",value:source} ]) }) ]) } export const registerButtonResponders = async () => { //TICKET OPTION BUTTON RESPONDER openticket.responders.buttons.add(new api.ODButtonResponder("openticket:ticket-option",/^od:ticket-option_/)) openticket.responders.buttons.get("openticket:ticket-option").workers.add( new api.ODWorker("openticket:ticket-option",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!guild){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build(source,{channel:instance.channel,user:instance.user})) return cancel() } //get option const optionId = instance.interaction.customId.split("_")[2] const option = openticket.options.get(optionId) if (!option || !(option instanceof api.ODTicketOption)){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-option-unknown").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user})) return cancel() } //check ticket permissions const res = await openticket.actions.get("openticket:create-ticket-permissions").run("panel-button",{guild,user,option}) if (!res.valid){ //error if (res.reason == "blacklist") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-blacklisted").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user})) else if (res.reason == "cooldown") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-cooldown").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,until:res.cooldownUntil})) else if (res.reason == "global-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"global"})) else if (res.reason == "global-user-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"global-user"})) else if (res.reason == "option-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"option"})) else if (res.reason == "option-user-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"option-user"})) else instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Unknown invalid_permission reason => calculation failed #1",layout:"advanced"})) return cancel() } //start ticket creation if (option.exists("openticket:questions") && option.get("openticket:questions").value.length > 0){ //send modal instance.modal(await openticket.builders.modals.getSafe("openticket:ticket-questions").build("panel-button",{guild,channel,user,option})) }else{ //create ticket await instance.defer("reply",true) const res = await openticket.actions.get("openticket:create-ticket").run("panel-button",{guild,user,answers:[],option}) if (!res.channel || !res.ticket){ //error await instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild,channel:instance.channel,user,error:"Unable to receive ticket or channel from callback! #1",layout:"advanced"})) return cancel() } if (generalConfig.data.system.replyOnTicketCreation) await instance.reply(await openticket.builders.messages.getSafe("openticket:ticket-created").build("panel-button",{guild,channel:res.channel,user,ticket:res.ticket})) } }) ) } export const registerDropdownResponders = async () => { //PANEL DROPDOWN TICKETS DROPDOWN RESPONDER openticket.responders.dropdowns.add(new api.ODDropdownResponder("openticket:panel-dropdown-tickets",/^od:panel-dropdown_/)) openticket.responders.dropdowns.get("openticket:panel-dropdown-tickets").workers.add( new api.ODWorker("openticket:panel-dropdown-tickets",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!guild){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build(source,{channel:instance.channel,user:instance.user})) return cancel() } //get option const optionId = instance.values.getStringValues()[0].split("_")[2] const option = openticket.options.get(optionId) if (!option || !(option instanceof api.ODTicketOption)){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-option-unknown").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user})) return cancel() } //check ticket permissions const res = await openticket.actions.get("openticket:create-ticket-permissions").run("panel-dropdown",{guild,user,option}) if (!res.valid){ //error if (res.reason == "blacklist") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-blacklisted").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user})) else if (res.reason == "cooldown") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-cooldown").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,until:res.cooldownUntil})) else if (res.reason == "global-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"global"})) else if (res.reason == "global-user-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"global-user"})) else if (res.reason == "option-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"option"})) else if (res.reason == "option-user-limit") instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions-limits").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,limit:"option-user"})) else instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Unknown invalid_permission reason => calculation failed #1",layout:"advanced"})) return cancel() } //start ticket creation if (option.exists("openticket:questions") && option.get("openticket:questions").value.length > 0){ //send modal instance.modal(await openticket.builders.modals.getSafe("openticket:ticket-questions").build("panel-dropdown",{guild,channel,user,option})) }else{ //create ticket await instance.defer("reply",true) const res = await openticket.actions.get("openticket:create-ticket").run("panel-dropdown",{guild,user,answers:[],option}) if (!res.channel || !res.ticket){ //error await instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild,channel:instance.channel,user,error:"Unable to receive ticket or channel from callback! #1",layout:"advanced"})) return cancel() } if (generalConfig.data.system.replyOnTicketCreation) await instance.reply(await openticket.builders.messages.getSafe("openticket:ticket-created").build("panel-dropdown",{guild,channel:res.channel,user,ticket:res.ticket})) } }) ) } export const registerModalResponders = async () => { //TICKET QUESTIONS RESPONDER openticket.responders.modals.add(new api.ODModalResponder("openticket:ticket-questions",/^od:ticket-questions_/)) openticket.responders.modals.get("openticket:ticket-questions").workers.add([ new api.ODWorker("openticket:ticket-questions",0,async (instance,params,source,cancel) => { const {guild,channel,user} = instance if (!channel) throw new api.ODSystemError("The 'Ticket Questions' modal requires a channel for responding!") if (!guild){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build(source,{channel,user:instance.user})) return cancel() } const originalSource = instance.interaction.customId.split("_")[2] as ("panel-button"|"panel-dropdown"|"slash"|"text"|"other") //get option const optionId = instance.interaction.customId.split("_")[1] const option = openticket.options.get(optionId) if (!option || !(option instanceof api.ODTicketOption)){ //error instance.reply(await openticket.builders.messages.getSafe("openticket:error-option-unknown").build(source,{guild:instance.guild,channel,user:instance.user})) return cancel() } //get answers const answers: {id:string,name:string,type:"short"|"paragraph",value:string|null}[] = [] option.get("openticket:questions").value.forEach((id) => { const question = openticket.questions.get(id) if (!question) return if (question instanceof api.ODShortQuestion){ answers.push({ id, name:question.exists("openticket:name") ? question.get("openticket:name")?.value : id, type:"short", value:instance.values.getTextField(id,false) }) }else if (question instanceof api.ODParagraphQuestion){ answers.push({ id, name:question.exists("openticket:name") ? question.get("openticket:name")?.value : id, type:"paragraph", value:instance.values.getTextField(id,false) }) } }) //create ticket await instance.defer("reply",true) const res = await openticket.actions.get("openticket:create-ticket").run(originalSource,{guild,user,answers,option}) if (!res.channel || !res.ticket){ //error await instance.reply(await openticket.builders.messages.getSafe("openticket:error").build(source,{guild,channel,user,error:"Unable to receive ticket or channel from callback! #2",layout:"advanced"})) return cancel() } if (generalConfig.data.system.replyOnTicketCreation) await instance.reply(await openticket.builders.messages.getSafe("openticket:ticket-created").build(originalSource,{guild,channel:res.channel,user,ticket:res.ticket})) }) ]) }