## We need translators!
If you know a language that isn't already in open ticket and you can write json,
then is this the job for you!

make a ticket in our server to start!

*if you translate, you will come in the credits*

# open-ticket
[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.4.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.4.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 

This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!

<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>

[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 

### Thanks to these people:
- DJ-Lite: for doing the administration
- Sanke: for translation & new ideas
- Everyone that reported a bug
#### And our translators!
- ExothDE: for translation
- 1x1: for translation
- R0JO: for translation
- t0miiis for translation

## features
- discord interaction buttons
- slash & text commands
- close, delete & re-open tickets
- translation in 8 different languages
- dynamic database system
- transcripts
- add/remove users from a ticket
- custom colors & name for embeds
- customise your ticket
- create url buttons for websites
- create reaction roles
- build with discord.js v14
- configure everything per ticket
- remove credits if you want :(
- unlimited tickets spread over multiple messages

*comming soon:*
- dashboard
- view transcripts in dashboard
- share transcripts
- close with reason
- more translation

## installation
**You need `node.js 16` to run this project!**

### packages
- chalk => version `latest`
- discord.js => version `latest`
- express => version `latest`
- node-localstorage => version `latest`
- axios => version `latest`

You can install all of them by running `npm install`

## running
you can run `node index.js` but i would recommend you to use `npm start`

if there are any errors, you can open an **issue on github** or **contact me in our discord server**.

### config
Our config documentation is moved to another file:
[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.4.0)

### intents & permissions
In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
- `SERVER MEMBERS INTENT`
- `MESSAGE CONTENT INTENT`

To work the best, the bot needs `ADMINISTRATOR` permissions.
You can also configure your own permissions

## information

_v2.4.0 stable_

changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)

© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)