{ "_INFO":{ "support":"https://otdocs.dj-dj.be", "discord":"https://discord.dj-dj.be", "version":"open-ticket-v4.1.0" }, "token":"insert your bot token here! (or leave empty when using 'tokenFromENV')", "tokenFromENV":false, "mainColor":"#f8ba00", "language":"english", "prefix":"!ticket ", "serverId":"discord server id", "globalAdmins":["discord role id"], "slashCommands":true, "textCommands":true, "status":{ "enabled":true, "type":"listening OR watching OR playing OR custom", "mode":"online OR invisible OR idle OR dnd", "text":"/help", "state":"(additional text or leave empty)" }, "system":{ "preferSlashOverText":true, "sendErrorOnUnknownCommand":true, "questionFieldsInCodeBlock":true, "displayFieldsWithQuestions":false, "showGlobalAdminsInPanelRoles":false, "disableVerifyBars":false, "useRedErrorEmbeds":true, "alwaysShowReason":false, "emojiStyle":"before (OR after OR double OR disabled)", "pinEmoji":"📌", "replyOnTicketCreation":true, "replyOnReactionRole":true, "showPreAutocloseWarning":false, "askPriorityOnTicketCreation":false, "removeParticipantsOnClose":false, "disableAutocloseAfterReopen":true, "autodeleteRequiresClosedTicket":true, "adminOnlyDeleteWithoutTranscript":true, "allowCloseBeforeMessage":false, "allowCloseBeforeAdminMessage":true, "useTranslatedConfigChecker":true, "pinFirstTicketMessage":false, "enableTicketClaimButtons":true, "enableTicketCloseButtons":true, "enableTicketPinButtons":true, "enableTicketDeleteButtons":true, "enableTicketActionWithReason":true, "enableDeleteWithoutTranscript":true, "logs":{ "enabled":false, "channel":"discord channel id" }, "limits":{ "enabled":true, "globalMaximum":50, "userMaximum":3 }, "channelTopic":{ "showOptionName":true, "showOptionDescription":false, "showOptionTopic":true, "showClosed":true, "showClaimed":false, "showPinned":false, "showPriority":false, "showCreator":false, "showParticipants":false }, "permissions":{ "help":"everyone (OR admin OR none OR role id)", "panel":"admin (OR everyone OR none OR role id)", "ticket":"none (OR admin OR everyone OR role id)", "close":"everyone (OR admin OR none OR role id)", "delete":"admin (OR everyone OR none OR role id)", "reopen":"everyone (OR admin OR none OR role id)", "claim":"admin (OR everyone OR none OR role id)", "unclaim":"admin (OR everyone OR none OR role id)", "pin":"admin (OR everyone OR none OR role id)", "unpin":"admin (OR everyone OR none OR role id)", "move":"admin (OR everyone OR none OR role id)", "rename":"admin (OR everyone OR none OR role id)", "add":"admin (OR everyone OR none OR role id)", "remove":"admin (OR everyone OR none OR role id)", "blacklist":"admin (OR everyone OR none OR role id)", "stats":"everyone (OR admin OR none OR role id)", "clear":"admin (OR everyone OR none OR role id)", "autoclose":"admin (OR everyone OR none OR role id)", "autodelete":"admin (OR everyone OR none OR role id)", "transfer":"admin (OR everyone OR none OR role id)", "topic":"admin (OR everyone OR none OR role id)", "priority":"admin (OR everyone OR none OR role id)" }, "messages":{ "creation":{"dm":false,"logs":true}, "closing":{"dm":false,"logs":true}, "deleting":{"dm":false,"logs":true}, "reopening":{"dm":false,"logs":true}, "claiming":{"dm":false,"logs":true}, "pinning":{"dm":false,"logs":true}, "adding":{"dm":false,"logs":true}, "removing":{"dm":false,"logs":true}, "renaming":{"dm":false,"logs":true}, "moving":{"dm":false,"logs":true}, "blacklisting":{"dm":false,"logs":true}, "transferring":{"dm":false,"logs":true}, "topicChange":{"dm":false,"logs":true}, "priorityChange":{"dm":false,"logs":true}, "reactionRole":{"dm":false,"logs":true} } } }