[
    {
        "id":"example-ticket",
        "name":"Question",
        "description":"Create this ticket if you have a question! (or leave empty)",
        "type":"ticket",

        "button":{
            "emoji":"🎫 (or leave empty)",
            "label":"question (or leave empty)",
            "color":"gray OR red OR green OR blue"
        },

        "ticketAdmins":["discord role id"],
        "readonlyAdmins":["discord role id"],
        "allowCreationByBlacklistedUsers":false,
        "questions":["example-question-1","example-question-2"],

        "channel":{
            "prefix":"question-",
            "suffix":"user-name OR user-id OR random-number OR random-hex OR counter-dynamic OR counter-fixed",
            "category":"category id (or leave empty)",
            "closedCategory":"category id (or leave empty)",
            "backupCategory":"category id (or leave empty)",
            "claimedCategory":[
                {"user":"user id","category":"category id"}
            ],
            "description":"This is a question ticket (or leave empty)"
        },
        
        "dmMessage":{
            "enabled":false,
            "text":"Thanks for creating a ticket in our server! (or leave empty)",
            "embed":{
                "enabled":false,
                "title":"Embed Title! (or leave empty)",
                "description":"Description (or leave empty)",
                "customColor":"#f8ab00 (or leave empty)",

                "image":"https://www.example.com/image.png (or leave empty)",
                "thumbnail":"https://www.example.com/image.png (or leave empty)",
                "fields":[
                    {"name":"field name","value":"field value","inline":false}
                ],
                "timestamp":false
            }
        },
        "ticketMessage":{
            "enabled":true,
            "text":"",
            "embed":{
                "enabled":true,
                "title":"Question Ticket",
                "description":"Thanks for creating a 'Question' ticket in our server!\nOur support team will help you soon!",
                "customColor":"#f8ab00 (or leave empty)",

                "image":"https://www.example.com/image.png (or leave empty)",
                "thumbnail":"https://www.example.com/image.png (or leave empty)",
                "fields":[
                    {"name":"field name","value":"field value","inline":false}
                ],
                "timestamp":false
            },
            "ping":{
                "@here":true,
                "@everyone":false,
                "custom":["discord role id"]
            }
        },
        "autoclose":{
            "enableInactiveHours":false,
            "inactiveHours":24,
            "enableUserLeave":false,
            "disableOnClaim":false
        },
        "autodelete":{
            "enableInactiveDays":false,
            "inactiveDays":7,
            "enableUserLeave":false,
            "disableOnClaim":false
        },
        "cooldown":{
            "enabled":false,
            "cooldownMinutes":10
        },
        "limits":{
            "enabled":false,
            "globalMaximum":20,
            "userMaximum":3
        }
    },
    {
        "id":"example-website",
        "name":"Website",
        "description":"Go to our website.",
        "type":"website",

        "button":{
            "emoji":"😃",
            "label":"Visit our website"
        },

        "url":"https://www.dj-dj.be"
    },
    {
        "id":"example-role",
        "name":"Update Ping",
        "description":"Click here to get notified on updates!",
        "type":"role",

        "button":{
            "emoji":"📢",
            "label":"Update Ping",
            "color":"gray OR red OR green OR blue"
        },

        "roles":["discord role id"],
        "mode":"add&remove OR remove OR add",
        "removeRolesOnAdd":["discord role id"],
        "addOnMemberJoin":false
    }
]