/////////////////////////////////////// //TICKET RENAMING SYSTEM /////////////////////////////////////// import {opendiscord, api, utilities} from "../index" import * as discord from "discord.js" const generalConfig = opendiscord.configs.get("opendiscord:general") export const registerActions = async () => { opendiscord.actions.add(new api.ODAction("opendiscord:rename-ticket")) opendiscord.actions.get("opendiscord:rename-ticket").workers.add([ new api.ODWorker("opendiscord:rename-ticket",2,async (instance,params,source,cancel) => { const {guild,channel,user,ticket,reason,data} = params if (channel.isThread()) throw new api.ODSystemError("Unable to rename ticket! Open Ticket doesn't support threads!") await opendiscord.events.get("onTicketRename").emit([ticket,user,channel,reason]) //rename channel (and give error when crashed) const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : "" const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? "" const originalName = channel.name const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(data) try{ await utilities.timedAwait(channel.setName(newName),2500,(err) => { opendiscord.log("Failed to rename channel on ticket rename","error") }) }catch(err){ await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-rename",{guild,channel,user,originalName,newName:data})).message) } //update ticket message const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket) if (ticketMessage){ try{ ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message) }catch(e){ opendiscord.log("Unable to edit ticket message on ticket renaming!","error",[ {key:"channel",value:"#"+channel.name}, {key:"channelid",value:channel.id,hidden:true}, {key:"messageid",value:ticketMessage.id}, {key:"option",value:ticket.option.id.value} ]) opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException")) } } //reply with new message if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:rename-message").build(source,{guild,channel,user,ticket,reason,data})).message) ticket.get("opendiscord:busy").value = false await opendiscord.events.get("afterTicketRenamed").emit([ticket,user,channel,reason]) //update channel topic await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null}) }), new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => { const {guild,channel,user,ticket,reason,data} = params //to logs if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.renaming.logs){ const logChannel = opendiscord.posts.get("opendiscord:logs") if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data})) } //to dm const creator = await opendiscord.tickets.getTicketUser(ticket,"creator") if (creator && generalConfig.data.system.messages.renaming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data})) }), new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => { const {guild,channel,user,ticket} = params opendiscord.log(user.displayName+" renamed a ticket!","info",[ {key:"user",value:user.username}, {key:"userid",value:user.id,hidden:true}, {key:"channel",value:"#"+channel.name}, {key:"channelid",value:channel.id,hidden:true}, {key:"reason",value:params.reason ?? "/"}, {key:"method",value:source} ]) }) ]) opendiscord.actions.get("opendiscord:rename-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => { //set busy to false in case of crash or cancel params.ticket.get("opendiscord:busy").value = false }) }